[United States Government Manual]
[June 01, 2002]
[Pages 432-440]
[From the U.S. Government Publishing Office, www.gpo.gov]



GENERAL SERVICES ADMINISTRATION

1800 F Street NW., Washington, DC 20405
Phone, 202-708-5082. Internet, www.gsa.gov.

Administrator of General Services                 Stephen A. Perry

[[Page 433]]

    Deputy Administrator                          Thurman M. Davis, Sr.
    Chief of Staff                                Brian A. Jackson
    Chairman, GSA Board of Contract               Stephen M. Daniels
            Appeals
    Inspector General                             Daniel R. Levinson
    General Counsel                               Raymond J. McKenna
    Associate Administrator for Civil             Madeline Caliendo
            Rights
    Associate Administrator for                   M. J. Jameson
            Communications
    Associate Administrator for                   Shawn McBurney
            Congressional and 
            Intergovernmental Affairs
    Associate Administrator for                   Boyd Rutherford
            Enterprise Development
    Chief Financial Officer                       Deborah J. Schilling, 
                                                          Acting
    Chief Information Officer                     Michael W. Carleton
    Chief People Officer                          Gail T. Lovelace

FEDERAL SUPPLY SERVICE

Washington, DC 20406
Phone, 703-305-6667. Fax, 703-305-6577.

Commissioner                                      Donna D. Bennett
    Deputy Commissioner                           Lester D. Gray, Jr.
    Chief of Staff                                Amanda G. Fredrikson
    Assistant Commissioner for                    Patricia M. Mead, 
            Acquisition                                   Acting
    Assistant Commissioner for Business           Gary Feit
            Management and Marketing
    Assistant Commissioner for Contract           Jeffrey A. Koses
            Management
    Assistant Commissioner for                    Joseph H. Jeu
            Transportation and Property 
            Management
    Assistant Commissioner for Vehicle            Barnaby L. Brasseux
            Acquisition and Leasing 
            Services
    Assistant Commissioner for                    John R. Roehmer
            Enterprise Planning
    Assistant Commissioner for Supply             Edward O'Hare
    Chief Information Officer                     Donald P. Heffernan
    Comptroller                                   Jon A. Jordan

FEDERAL TECHNOLOGY SERVICE

10304 Eaton Place, Fairfax, VA 22030
Phone, 703-306-6020

Commissioner                                      Sandra N. Bates
    Chief of Staff                                Cheryl Ward
    Deputy Commissioner                           Charles A. Self
    Assistant Commissioner for                    C. Allen Olson
            Acquisition
    Assistant Commissioner for                    Sallie McDonald
            Information Assurance and 
            Critical Infrastructure 
            Protection
    Assistant Commissioner for                    Robert E. Suda
            Information Technology 
            Integration
    Assistant Commissioner for Regional           Margaret Binns
            Services
    Assistant Commissioner for Sales              Mary G.R. Whitley
    Assistant Commissioner for Service            Dennis W. Groh, Acting
          Delivery
[[Page 434]]

    Assistant Commissioner for Service            John C. Johnson
            Development
    Assistant Commissioner for Strategic          Paul Tennessee, Acting
            Planning and Business 
            Development
    Chief Financial Officer                       A. Anthony Tisone
    Chief Information Officer                     Jimmy S. Parker

PUBLIC BUILDINGS SERVICE

1800 F Street NW., Washington, DC 20405
Phone, 202-501-1100

Commissioner                                      F. Joseph Moravec
    Chief of Staff                                Lea Uhre
    Deputy Commissioner                           Paul Chistolini
    Assistant Commissioner for Business           Paul Lynch
            Performance
    Assistant Commissioner for the                Wendell Shingler
            Federal Protective Service
    Assistant Commissioner for Portfolio          William H. Mathews
            Management
    Assistant Commissioner for Property           Brian K. Polly
            Disposal
    Chief Architect                               Edward Feiner
    Chief Financial Officer                       William M. Brady
    Chief Information Officer                     Kay McNew

OFFICE OF GOVERNMENTWIDE POLICY

1800 F Street NW., Washington, DC 20405
Phone, 202-501-8880

Associate Administrator for Governmentwide        G. Martin Wagner
        Policy
    Deputy Associate Administrator for            John G. Sindelar
            Governmentwide Policy
        Deputy Associate Administrator            David A. Drabkin
                for Acquisition Policy
        Deputy Associate Administrator            Mary J. Mitchell
                for Electronic 
                Government
        Deputy Associate Administrator            Deborah Diaz
                for FirstGov
        Deputy Associate Administrator            Joan C. Steyaert
                for Information 
                Technology
        Deputy Associate Administrator            Francis A. McDonough
                for Intergovernmental 
                Solutions
        Deputy Associate Administrator            David L. Bibb
                for Real Property
        Deputy Associate Administrator            Rebecca R. Rhodes
                for Transportation and 
                Personal Property
        Chief Information Officer for             Joseph McKay
                Governmentwide Policy
        Director, Committee Management            James L. Dean
              Secretariat
[[Page 435]]

        Executive Director, Regulatory            Ronald C. Kelly
                Information Service 
                Center

[For the General Services Administration statement of organization, see 
        the Code of Federal Regulations, Title 41, Part 105-53]

------------------------------------------------------------------------

The General Services Administration establishes policy for and provides 
economical and efficient management of Government property and records, 
including construction and operation of buildings; procurement and 
distribution of supplies; utilization and disposal of real and personal 
property; transportation, traffic, and communications management; and 
management of the governmentwide automatic data processing resources 
program.

The General Services Administration (GSA) was established by section 101 
of the Federal Property and Administrative Services Act of 1949 (40 
U.S.C. 751).

Contract Appeals  The General Services Administration Board of Contract 
Appeals is responsible for resolving disputes arising out of contracts 
with the General Services Administration and other Government agencies. 
The Board is also empowered to hear and decide requests for review of 
transportation audit rate determinations; claims by Federal civilian 
employees regarding travel and relocation expenses; and claims for the 
proceeds of the sale of property of certain Federal civilian employees. 
In addition, the Board provides alternative dispute resolution services 
to executive agencies in both contract disputes which are the subject of 
a contracting officer's decision and other contract-related disputes. 
Although the Board is located within the agency, it functions as an 
independent tribunal.

For further information, contact the Board of Contract Appeals, General 
Services Administration, Washington, DC 20405. Phone, 202-501-0585.

Domestic Assistance Catalog  The Federal Domestic Assistance Catalog 
Program collects and disseminates information on all federally operated 
domestic assistance programs such as grants,loans,and insurance.This 
information is published annually in the Catalog of Federal Domestic 
Assistance.

For further information, contact the Federal Domestic Assistance Catalog 
staff. Phone, 202-708-5126.

Governmentwide Policy  The Office of Governmentwide Policy (OGP) 
collaborates with the Federal community to develop policies and 
guidelines, provide education and training, and identify best practices 
in the areas served by GSA's businesslines: real property and personal 
property; travel and transportation; acquisition; information technology 
(IT) and electronic Government, including the FirstGov Web site; 
regulatory information; and use of Federal advisory committees.
    The Office of Acquisition Policy provides resources to support the 
Federal acquisition system. The Office researches, develops, and 
publishes policy guidance, provides career development services for the 
Federal acquisition work force, and reports on more than 20 million 
contract actions annually. For further information, call 202-501-1043.
    The Office of Electronic Government, formally the Office of 
Electronic Commerce, provides guidance and support in using Internet-
based services and delivering information to citizens, business 
partners, associates, agencies, and governments. It focuses on promoting 
citizen-centered services and emerging technologies, such as security, 
electronic signature, and smart cards. For further information, call 
202-501-7092.
    The Office of FirstGov operates the official Web portal to the U.S. 
Government, providing an information gateway for citizens, business, and 
governments, at the click of a button. The newly redesigned Web site 
offers immediate access to over 51 million pages of Federal and State 
government information, making government more accessible to all 
Americans. For further

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[GRAPHIC] [TIFF OMITTED] T189864.065


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information, go to www.firstgov.gov, or call 202-634-0000.
    The Office of Information Technology provides management and 
guidance on information technology (IT) issues. It promotes interagency 
collaboration, professional IT development, and use of management 
policies. For further information, call 202-501-0202.
    The Office of Intergovernmental Solutions builds a community of 
intergovernmental managers to provide seamless government information 
and services for State, local, and foreign governments. It serves as a 
worldwide expert and unique resource on IT issues and promotes citizen-
centered government and effective use of information technology. For 
further information, call 202-501-0291.
    The Office of Real Property provides leadership in the use and 
management of real property. It is responsible for the development, 
coordination, administration, and issuance of governmentwide management 
principles, guidelines, regulations, standards, criteria, and policies 
that relate to real property and asset management. Real property 
programs include real estate operation and management, acquisition, 
disposal, design, construction, space standards, delegations, safety and 
environmental issues, and workplace initiatives including telecommuting 
and cooperative administration support units, whereby agencies share in 
the cost and use of common administrative services. For further 
information, call 202-510-0856.
    The Office of Transportation and Personal Property develops 
governmentwide policies for personal property utilization, donation, and 
sales, and participates in the development and evaluation of 
governmentwide issues, legislation, policies, and objectives related to 
travel, transportation, mail, personal property, aircraft, and the motor 
vehicle fleet management. For further information, call 202-501-1777.
    The Regulatory Information Service Center compiles and disseminates 
information about Federal regulatory activity. The principal publication 
of the Center is the Unified Agenda of Federal Regulatory and 
Deregulatory Actions, which is published in the Federal Register every 
spring and fall. For further information, call 202-482-7345.
    The Committee Management Secretariat plans, develops, evaluates, and 
directs a Governmentwide program to maximize public participation in 
Federal decisionmaking through Federal Advisory Committees. For further 
information, call 202-273-3556.

For further information, contact the Office of Governmentwide Policy. 
Phone, 202-501-8880. Internet, www.gsa.gov/policy.

Enterprise Development  The Office of Enterprise Developmentfocuses on 
programs, policy, and outreach to assist the small business community 
nationwide in doing business with GSA.

For further information, call 202-501-1021. Internet, www.gsa.gov/oed.

                             Small Business Centers--General Services Administration
----------------------------------------------------------------------------------------------------------------
                   Region                                           Address                          Telephone
----------------------------------------------------------------------------------------------------------------
National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
New England--Boston, MA                       Rm. 290, 10 Causeway St., 02222                       617-565-8100
Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
Mid-Atlantic--Philadelphia, PA                Rm. 808, 100 Penn Sq. E., 19107-3396                  215-656-5525
Southeast Sunbelt--Atlanta, GA                Suite 650, 77 Forsyth St., 30303                      404-331-5103
Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
Heartland--Kansas City, MO                    Rm. 1160, 1500 E. Bannister Rd., 64131                816-926-7203
Southwest--Fort Worth, TX                     Rm. 11A09, 819 Taylor St., 76102                      817-978-3284
Rocky Mountain--Denver, CO                    Rm. 145, Denver Federal Ctr., 80225-0006              303-236-7408
Pacific Rim--San Francisco, CA                Rm. 405, 450 Golden Gate Ave., 94102                  415-522-2700
  Satellite office--Los Angeles, CA           Rm. 3259, 300 N. Los Angeles St., 90012               213-894-3210
Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
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[[Page 438]]

Federal Technology Service

The Federal Technology Service (FTS)deliverstelecommunications, 
information technology (IT), and information security services to 
Federal agencies. Its mission is to provide IT solutions and network 
services to support its customers' missions worldwide through its 
business lines.
    The network services business line enables FTS to provide its 
customers end-to-end telecommunications services. Included in this 
business line are world-class, worldwide long-distance and local 
telecommunications services including low-cost, state-of-the-art voice, 
data, and video telecommunications.
    The IT solutions business line helps agencies acquire, manage, 
integrate, and use IT resources and protect the security of Federal 
information.
    The Federal Relay Service(TTY, 800-877-8339) ensures that all 
citizens--hearing individualsand individuals who are deaf, hard of 
hearing, or speech-disabled--have equal access to the Federal 
telecommunications system and enables Federal employees to conduct 
official duties and the general public to conduct business with the 
Federal Government and its agencies.
    FTS serves a Governmentwide leadership role in infrastructure 
assurance and critical infrastructure protection through management and 
coordination of the Federal Computer Incident Response Capability 
(FedCIRC) and the Federal PKI Bridge Certificate Authority.
    FTS also provides the award-winning Blue Pages Project, which 
compiles standardized and improved Government listings in phone 
directories across the country, reaching an estimated 55 million rural 
and urban households.

For further information, contact the Federal Technology Service. Phone, 
888-FTS-6397 (toll free).

Federal Supply Service

The Federal Supply Service (FSS) supports Federal agencies worldwide by 
providing them with supplies and services each year. By taking advantage 
of the Government's aggregate buying power, FSS achieves significant 
savings for both the customer and the taxpayer. Its programs are an 
important link in the Government's efforts to protect the environment 
and to give back to the community for the public benefit. FSS carries 
out its mission through the following four business lines:
    --the supply and procurement business line operates a worldwide 
supply system to contract for and distribute personal property and 
services to Federal agencies. It offers convenience, quality, best 
value, and choice by making available a wide array of commercial 
products and services, from office equipment and supplies, paint, tools, 
IT equipment and software, and furniture, to financial, environmental, 
and administrative services.
    --the vehicleacquisition and leasing services business line buys and 
leases new vehicles to provide Federal agencies with a modern fleet and 
timely replacement of vehicles, lower lease costs, professional 
maintenance management, and a selection of alternative-fuel vehicles. 
The GSA fleet is the largest alternative-fuel vehicle fleet in the 
Federal Government.
    --the personalproperty business line helps to maximize the 
Government's investment in personal property as well as to serve the 
public benefit.
    --the travel and transportation business line provides Federal 
agencies with travel services, including negotiated airline contracts 
and travel agency and travel charge card services; and transportation 
services, including shipping parcels, freight, and household goods, and 
overseeing the use of audit contractors to examine the Government's air 
passenger, freight, and household goods transportation billings to 
identify and seek recovery of incorrect billings and overpayments for 
the Federal Government.

For more information, contact the Federal Supply Service, Washington, DC 
20406. Phone, 703-305-5600. Internet, www.fss.gsa.gov.


[[Page 439]]



Public BuildingsService

The Public Buildings Service (PBS) provides work environments for over a 
million Federal employees nationwide. Since 1949, PBS has served as a 
builder, developer, lessor, and manager of federally owned and leased 
properties. It provides a full range of real estate services, property 
management, construction and repairs, security services, property 
disposal,and overall portfolio management.

For further information, contact the Office of the Commissioner, Public 
Buildings Service. Phone, 202-501-1100. Internet, www.pbs.gov/pbs.

            Regional Offices--General Services Administration
------------------------------------------------------------------------
         Region                Address              Administrator
------------------------------------------------------------------------
New England.............  Boston, MA (10     Dennis Smith
                           Causeway St.,
                           02222).
Northeast and Caribbean.  New York, NY (26   Karl H. Reichelt
                           Federal Plz.,
                           10278).
Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                           (100 Penn Sq.
                           E., 19107-3396).
Southeast Sunbelt.......  Atlanta, GA        Edwin E. Fielder, Jr.
                           (Suite 600, 77
                           Forsyth St.,
                           30303).
Great Lakes.............  Chicago, IL (230   James C. Handley
                           S. Dearborn St.,
                           60604).
The Heartland...........  Kansas City, MO    Bradley Scott
                           (1500 E.
                           Bannister Rd.,
                           64131).
Greater Southwest.......  Fort Worth, TX     Leighton Waters, Acting
                           (819 Taylor St.,
                           76102).
Rocky Mountain..........  Denver, CO (Bldg.  Larry Trujillo
                           41, Denver
                           Federal Ctr.,
                           80225-0006).
Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                           (5th Fl., 450
                           Golden Gate
                           Ave., 94102).
Northwest/Arctic........  Auburn, WA (GSA    John R. Kvistad
                           Ctr., 400 15th
                           St. SW., 98002).
National Capital........  Washington, DC     Donald C. Williams
                           (7th & D Sts.
                           SW., 20407).
------------------------------------------------------------------------

Sources of Information

Contracts  Individuals seeking to do business with the General Services 
Administration may obtain detailed information from the Business Service 
Centers listed in the preceding text. Inquiries concerning programs to 
assist small business should be directed to one of the Business Service 
Centers.

Electronic Access  Information about GSA is available electronically 
through the Internet, at www.gsa.gov.

Employment  Inquiries and applications should be directed to the Human 
Resources Division (CPS), Office of Human Resources Policy and 
Operations, General Services Administration, Washington, DC 20405. 
Phone, 202-501-0370.

Fraud and Waste  Contact the Inspector General's Office. Phone, 202-501-
1780, or 800-424-5210 (toll free).

Freedom of Information and Privacy Act Requests  Inquiries concerning 
policies pertaining to Freedom of Information Act and Privacy Act 
matters should be addressed to the GSA FOIA or Privacy Act Officer, 
General Services Administration, Room 7136, Washington, DC 20405. Phone, 
202-501-2262 or 202-501-3415. Fax, 202-501-2727.

Property Disposal  Inquiries about the redistribution or competitive 
sale of surplus real property should be directed to the Office of 
Property Disposal, Public Buildings Service, 1800 F Street NW., 
Washington, DC 20405. Phone, 202-501-0084.

Public and News Media Inquiries  Inquiries from both the general public 
and news media should be directed to the Office of Communications, 
General Services Administration, 1800 F Street NW., Washington, DC 
20405. Phone, 202-501-1231.

Publications  Many publications are available at moderate prices through 
the bookstores of the Government Printing Office. Others may be obtained 
free or at production cost from a Small Business Center. The telephone 
numbers and addresses of the Government Printing Office bookstores are 
listed in local telephone directories. If a publication is not 
distributed by any of the stores, inquiries should be directed to the 
originating agency's service or office. The addresses for inquiries are:

  Public Buildings Service (P), General Services Administration, 
    Washington, DC 20405

  Federal Supply Service (F), General Services Administration, 
    Washington, DC 20406

  Office of Finance (BC), General Services Administration, Washington, 
    DC 20405

  Federal Technology Service (T), General Services Administration, 10304 
    Eaton Place, Fairfax, VA 22030


[[Page 440]]


    For a free copy of the U.S. Government TTY Directory, contact the 
Federal Consumer Information Center, Department TTY, Pueblo, CO 81009. 
Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the 
quarterly Consumer Information Catalog, including information on food, 
nutrition, employment, Federal benefits, the environment, fraud, privacy 
and Internet issues, investing and credit, and education, write to the 
Federal Consumer Information Center, Pueblo, CO 81009. Phone, 888-PUEBLO 
(888-878-3256) (toll free). Internet, www.pueblo.gsa.gov. For 
information about Federal programs and services, call the Federal 
Consumer Information Center's toll free National Contact Centers at 800-
FED-INFO (800-333-4636) (toll free), Monday through Friday from 8 a.m. 
to 8 p.m. eastern time.
    For a free copy of the Federal Relay Service Brochure, contact the 
GSA Federal Telecommunications Service. Phone, 703-904-2848. TTY, 703-
904-2440.
Small Business Activities  Inquiries concerning programs to assist small 
businesses should be directed to one of the Small Business Centers 
listed in the preceding text.
Speakers  Inquiries and requests for speakers should be directed to the 
Office of Communications (X), General Services Administration, 
Washington, DC 20405 (phone, 202-501-0705); or contact the nearest 
regional office.

For further information concerning the General Services Administration, 
contact the Office of Communications (X), General Services 
Administration, Washington, DC 20405. Phone, 202-501-0705. Internet, 
www.gsa.gov.

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