United States Government Manual (2002-2003) Edition

[United States Government Manual]
[June 01, 2002]
[Pages 516-526]
[From the U.S. Government Publishing Office, www.gpo.gov]

SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416
Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.

Administrator Hector V. Barreto
Deputy Administrator Melanie Sabelhaus
Chief Counsel for Advocacy Thomas Sullivan
Chief Financial Officer Thomas Dumaresq
Chief Operating Officer Lloyd Blanchard
Chief of Staff John Whitmore
Counselor to the Administrator Susan Wiles
Director, Executive Secretariat Nancyellen Gentile,
Acting
General Counsel Robert Gangwere,
Acting
Inspector General Phyllis Fong
Associate Administrator for Disaster Assistance Herbert Mitchell
Associate Administrator for Communications and Patrick Rhode
Public Liaison
Assistant Administrator for Congressional and Richard Spence
Legislative Affairs
Assistant Administrator for Equal Employment James Rivera
Opportunity and Civil Rights Compliance
[[Page 517]]

Associate Administrator for Field Operations Calvin Jenkins
Assistant Administrator for Hearings and Appeals Gloria Blazsik, Acting
Associate Deputy Administrator for Capital Ronald Bew
Access
Associate Administrator for Jane Butler
Financial Assistance
Assistant Administrator for Manuel Rosales
International Trade
Associate Administrator for Harry Haskins, Acting
Investment
Associate Administrator for Surety Dionne Neal, Acting
Guarantees
Associate Deputy Administrator for Kaaren Street
Entrepreneurial Development
Assistant Administrator for Business Ellen M. Thrasher,
and Community Initiatives Acting
Assistant Administrator for Native (vacancy)
American Affairs
Associate Administrator for Small Johnnie Albertson
Business Development Centers
Assistant Administrator for Veterans William Elmore
Business Development
Assistant Administrator for Women's Wilma Goldstein
Business Ownership
Associate Deputy Administrator for Government Alfredo Armendariz
Contracting and Minority Enterprise
Development
Associate Administrator for Luz Hopewell
Government Contracting
Associate Administrator for Business Delorice Ford
Development
Assistant Administrator for Size Gary M. Jackson
Standards
Assistant Administrator for Maurice Swinton
Technology
Associate Deputy Administrator for Management Lloyd Blanchard
and Administration
Assistant Administrator for Robert Moffitt, Acting
Administration
Assistant Administrator for Human Carolyn Shackleford
Resources
Chief Information Officer Lawrence Barrett

[For the Small Business Administration statement of organization, see
the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to
aid, counsel, assist, and protect the interests of small business;
ensure that small business concerns receive a fair portion of Government
purchases, contracts, and subcontracts, as well as of the sales of
Government property; make loans to small business concerns, State and
local development companies, and the victims of floods or other
catastrophes, or of certain types of economic injury; and license,
regulate, and make loans to small business investment companies.

The Small Business Administration (SBA) was created by the Small
Business Act of 1953 and derives its present existence and authority
from the Small Business Act (15 U.S.C. 631 et seq.) and the Small
Business Investment Act of 1958 (15 U.S.C. 661).

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[GRAPHIC] [TIFF OMITTED] T189864.090

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Activities

Advocacy The Office of Advocacy is mandated by Congress to serve as an
independent spokesperson within public policy councils for the more than
22.5 million small businesses throughout the country. The Office is
headed by the Chief Counsel for Advocacy, appointed by the President
from the private sector with the advice and consent of the Senate, who
advances the views, concerns, and interests of small business before the
Congress, the White House, and Federal and State regulatory agencies.
The Office monitors the compliance of Federal agencies with the
requirement that they analyze the impact of their regulations on small
entities and consider less burdensome alternatives. The Office is one of
the leading national sources for information on the state of small
business and the issues that affect small business success and growth.
It conducts economic and statistical research into matters affecting the
competitive strength of small business and jobs created by small
business, and analyzes the impact of Federal laws, regulations, and
programs on small businesses, making recommendations to policymakers for
appropriate adjustments to meet the special needs of small business.
Additionally, regional advocates enhance communication between the
small business community and the Chief Counsel. As the Chief Counsel's
direct link to local business owners, State and local government
agencies, State legislatures, and small business organizations, they
help identify new issues and problems of small business by monitoring
the effect of Federal and State regulations and policies on the local
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533. E-mail, advocacy@sba.gov.

Business Initiatives SBA develops and cosponsors counseling, education,
training, and information resources for small businesses. It has forged
ongoing partnerships with resource partners to deliver most of the
business education and training programs offered annually at low cost.
One-on-one counseling is provided free of charge by the Service Corps of
Retired Executives.
The Business Information Center (BIC) program is among the most
innovative methods of providing small business owners with a one-stop
approach to information, education, and training. The centers combine
the latest computer technology, hardware, and software, an extensive
small business reference library of hard copy books and publications,
and current management videotapes to help clients venture into new
business areas. The use of software for a variety of business
applications offers clients of all types a means of addressing their
diverse needs. Although most BIC's are stand-alone centers, BIC's in
empowerment zones will form the core element of one-stop capital shops.
In addition to education and training events, SBA offers
publications on a variety of business management and growth topics.
These publications are available free of cost on SBA's Web site, at
www.sba.gov.

For further information, contact the Office of Business Initiatives.
Phone, 202-205-6665.

Capital Access The Office of the Associate Deputy Administrator for
Capital Access provides overall direction for SBA's finance programs, a
comprehensive array of debt and equity programs for the smallest start-
up businesses to those which have been in operation for a number of
years and need new capital to expand. In addition to lending to
businesses which sell their products and services within the United
States, the Office provides direction for SBA's business development and
financial assistance programs for small-business exporters, a surety
bond guarantee program for small-business contractors, and the
Administration's lender oversight programs.

For further information, contact the Office of Capital Access. Phone,
202-205-6657.

Community Development As part of the President's efforts to revitalize

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distressed inner cities and rural communities through Federal and local
government cooperation, SBA initiated the one stop capital shop
initiative in 1994. SBA makes a one stop capital shop available to each
enterprise zone community to provide easy access to small business
assistance in distressed, underserved communities. Each one stop capital
shop has a BIC which offers extensive small business libraries and
publications, as well as state-of-the-art computer resources, small
business software, and Internet access. They offer extensive training
services from local Small Business Development Centers, Service Corps of
Retired Executives counseling, microenterprise loans, technical
assistance, private sector lending partners, and government contracts
assistance.

For further information, contact the Office of One Stop Capital Shop.
Phone, 202-205-6706. Internet, www.sba.gov/onestop.

Disaster Assistance The Administration serves as the Federal disaster
bank for nonfarm, private sector losses. It lends money to help the
victims of floods, riots, or other catastrophes repair or replace most
disaster-damaged property. Direct loans with subsidized interest rates
are made to assist individuals, homeowners, businesses of all sizes and
nonprofit organizations.

For further information, contact the Office of Disaster Assistance.
Phone, 202-205-6734.

Financial Assistance SBA provides its guarantee to lending institutions
and certified development companies which make loans to small-business
concerns (including farms), which in turn, use the loans to provide
working capital and help finance the acquisition of land and buildings;
the construction, conversion, or expansion of facilities; and the
purchase of machinery and equipment.
SBA provides revolving lines of creditand loan guarantees to finance
commercial construction or building rehabilitation for sale. It makes
loans to qualified employee trusts and may finance small firms that
manufacture, sell, install, service, or develop specific energy
measures, including engineering, architectural, consulting, or other
professional services connected with eligible energy measures. SBA also
makes loans for the installation of pollution control measures.
The Administration also provides small-scale financial and technical
assistance to very small businesses through loans and grants to
nonprofit organizations that act as intermediaries under SBA's microloan
program.

For further information, contact the nearest Small Business
Administration district office.

Government Contracting The Administration works closely with purchasing
agencies of the Federal Government and with the Nation's major prime
contractors in developing policies and procedures that will maximize
participation by small, small disadvantaged, historically underutilized,
service-disabled veteran-owned, and women-owned small businesses in
contracts awarded by the U.S. Government and subcontracts awarded by its
large contractors. The Government sets aside or reserves applicable
Government purchases for contracts competitively awarded to small
businesses. It provides an appeal procedure for a low-bidding small
business whose ability to perform a contract is questioned by the
contracting officer. SBA encourages subcontract opportunities for small
businesses by maintaining close contact with large prime contractors and
by referring qualified small businesses to them. It coordinates and
manages setting of annual goals for contracts and subcontracts awarded
to small businesses by Federal agencies.
The Administration maintains an Internet-based database (PRO-Net)
that provides profiles of small businesses that can be readily accessed
by Federal Government contracting officers, State and local governments,
and other contractors seeking small business contractors,
subcontractors, or partnerships for contracting opportunities. It
cooperates with Government agencies in ensuring that small businesses
have a fair opportunity to acquire new and surplus Government

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property,such as timber, royalty oil, strategic materials, and mineral
leases, that is sold to the private sector.

For further information, contact the Office of Government Contracting.
Phone, 202-205-6460.

International Trade The Office of International Trade (OIT) provides
export training, trade financing, and export promotion services to small
businesses. OIT administers a variety of programs designed to facilitate
both entrance and growth in the international marketplace, including
educational initiatives, technical assistance programs and services, and
risk-management and trade finance products.
OIT also administers SBA Export Express, a streamlined short- or
long-term credit facility for export loans of up to $150,000 that
provides lenders with an 85-percent repayment guarantee on export loans
to small businesses. These loans may be used for anything from financing
trade show participation and translating marketing materials to
financing standby letters of credit, providing working capital to
support transactions, or purchasing fixed assets that will increase a
small business' ability to effectively compete internationally. Other
SBA trade finance programs with higher funding limits include the Export
Working Captial Program and International Trade Loan, short- or long-
term financing needs, respectively.
The Office is a major participant in the U.S. Export Assistance
Center (USEAC) initiative. The centers provide a single point of contact
for all Federal export promotion and finance programs in the following
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago,
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA;
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia,
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
The Office develops and recommends agency policy and procedures to
effectively deliver the international trade program, provides tools for
SBA's resource partners, and coordinates activities with agency resource
partners and USEAC's to improve accessibility to its programs. The
Office also coordinates with other Federal agencies, under the auspices
of the Trade Promotion Coordinating Committee (TPCC), to ensure that
trade promotion information and trade events are communicated to the
small business community. The Office also works with agencies of the
TPCC in coordinating and facilitating trade between the U.S. small
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade.
Phone, 202-205-6720. Internet, www.sba.gov/oit.

Investment The Administration licenses, regulates, and provides
financial assistance to privately owned and managed small-business
investment companies. The sole function of these investment companies is
to provide venture capital in the form of equity financing, long-term
loan funds, and management services to small-business concerns
throughout the United States.

For further information, contact the Investment Division. Phone, 202-
205-6510.

Business Development The Business Development Program is designed to
promote and strengthen businesses owned by socially and economically
disadvantaged persons. Program participants receive a wide variety of
services from SBA including management and technical assistance and
Federal contracts. Information regarding the program is provided by SBA
district offices.

For further information, contact the Office of Business Development.
Phone, 202-205-6412.

Native American Affairs The Office of Native American Affairs was
established to assist and encourage the creation, development, and
expansion of Native American-owned small businesses by developing and
implementing initiatives designed to address those difficulties
encountered by Native Americans in their quest to start, develop, and
expand small businesses. In addition, in an effort to address the unique
conditions encountered by reservation-based

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entrepreneurs, SBA has established the Tribal Business Information
Centers (TBIC) pilot project. The project is a partnership arrangement
between a tribe or tribal college and SBA.
TBIC's offer community access to business-related computer software
technology, provide one-on-one business counseling, and hold business
workshops on an ongoing basis. Additionally, all TBIC managers/
facilitators have received extensive training in all SBA entrepreneurial
development programs, lending programs, and procurement programs.
Currently there are 16 centers located in California, Minnesota,
Montana, North Carolina, North Dakota, and South Dakota.
In addition to the TBIC project, the Office actively participates
with other SBA program offices and other Federal agencies to ensure that
Native American entrepreneurs are being actively encouraged to
participate. Also, the Office maintains liaisons with tribal
governments, business organizations, and Native American community
organizations.

For further information, contact the Office of Native American Affairs.
Phone, 202-205-7364.

Regulatory Fairness Program The Regulatory Fairness Program (RegFair)
provides small businesses with a meaningful way to comment on the
enforcement and compliance activities of the Federal agencies that
regulate them. RegFair is headed by a national Ombudsman, who rates and
evaluates efforts of Federal agencies to become more small-business
friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small
business owners, support the Ombudsman by collecting information, making
recommendations for agencies, and advising the Ombudsman on the
regulatory climate faced by small businesses. Each board has five
members who are small business owners, giving them an understanding of
what small businesses face with Federal regulations. A small business
can comment on Federal enforcement activities by contacting a Regulatory
Fairness Board member, filing an agency appraisal form, or testifying at
a RegFair public hearing.

For further information, contact the Office of the National Ombudsman.
Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll free).
Internet, www.sba.gov/regfair.

Small Business Development Centers Small Business Development Centers
provide counseling and training to existing and prospective small
business owners at approximately 1,000 locations around the country,
operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam,
and American Samoa. The Small Business Development Center Program is a
cooperative effort of the private sector, the educational community, and
Federal, State, and local governments. It enhances economic development
by providing small businesses with management and technical assistance.
The Office of Small Business Development Centers develops national
policies and goals. It establishes standards for the selection and
performance of Centers, monitors compliance with applicable Office of
Management and Budget circulars and laws, and implements new approaches
to improve operations of existing centers.
The Office is responsible for coordinating program efforts with
other internal activities of SBA and with the activities of other
Federal agencies. It maintains liaison with other Federal, State, and
local agencies and private organizations whose activities relate to
Small Business Development Centers, and it assesses how the program is
affected by substantive developments and policies in other areas of the
agency, in other government agencies, and in the private sector.

For further information, contact the Office of Small Business
Development Centers. Phone, 202-205-6766.

Surety Bonds Through its Surety Bond Guarantee Program, SBA helps to
make contract bonding accessible to small and emerging contractors who
find bonding unavailable. It provides 70 to 90 percent guarantees for
bid, payment, and performance bonds issued to small

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contractors on contracts valued up to $2 million.

For further information, contact the Office of Surety Guarantees. Phone,
202-205-6540.

Technology The Office of Technology has authority and responsibility
for directing and monitoring the governmentwide activities of the Small
Business Innovation Research Program (SBIR) and the Small Business
Technology Transfer Program (STTR). In accordance with the Small
Business Reauthorization Act of 2000 and the Small Business Technology
Transfer Reauthorization Act of 2001, the Office develops and issues
policy directives for the general conduct of the programs within the
Federal Government and maintains a source file and information program
to provide each interested and qualified small business concern with
information on opportunities to compete for SBIR and STTR program
awards. The Office also coordinates with each participating Federal
agency in developing a master release schedule of all program
solicitations; publishes the Presolicitation Announcement online
quarterly, which contains pertinent facts on upcoming solicitations; and
surveys and monitors program operations within the Federal Government
and reports on the progress of the programs each year to Congress.
The Office has four main objectives: to expand and improve SBIR and
STTR; to increase private sector commercialization of technology
developed through Federal research and development; to increase small
business participation in Federal research and development; and to
improve the dissemination of information concerning SBIR and STTR,
particularly with regard to participation by women-owned small business
concerns and by socially and economically disadvantaged small business
concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450. E-mail, technology@sba.gov.

Veterans Affairs The Office of Veterans Business Development (OVBD) is
responsible for the formulation, execution, and promotion of policies
and programs of the SBA that provide assistance to small-business
concerns owned and controlled by veterans and small-business concerns
owned and controlled by service-disabled veterans. Additionally, OVBD
serves as an ombudsman for the full consideration of veterans in all
programs of the SBA.
OVBD established and oversees four veterans business outreach
centers, which are designed to provide tailored entrepreneurial
development services such as business training, counseling, and
mentoring to service-disabled veteran entrepreneurs. These centers serve
as a vast and in-depth resource for a successful veteran entrepreneurial
experience. The Office also establishes and maintains relationships with
Veteran Service Organizations, the Departments of Labor and Veterans
Affairs, the National Veterans Business Development Corporation, and
other organizations to ensure that the entrepreneurial needs of veterans
and service-disabled veterans are being met.

For further information, contact the Office of Veterans Business
Development. Phone, 202-205-6773.

Women's Business Ownership The Office of Women's Business Ownership
(OWBO) provides assistance to the increasing number of current and
potential women business owners and acts as their advocate in the public
and private sectors. OWBO assists women in becoming full partners in
economic development through technical, financial, and management
information and training, business skills counseling, and research.
Through a network of local SBA offices, OWBO offers a wide range of
education and training services and resources.
SBA has established Women's Business Centers (WBC) to provide long-
term training and counseling for women at every stage of their
entrepreneurial career. There are currently WBC's in nearly every State,
the District of Columbia, the Virgin Islands, and Puerto Rico. The
centers offer assistance to current and potential women business owners,
tailored to the particular needs

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of the community. The Online Women's Business Center, is an interactive,
state-of-the-art Web site that offers virtually everything needed to
start and build a successful business, including online training,
mentoring, individual counseling, topic forums and newsgroups, market
research, and information on all SBA programs and services, plus links
to many other resources.
Women's business centers and SBA district offices, often in
conjunction with the Service Corps of Retired Executives, provide
mentoring for current and aspiring women business owners through the
Women's Network for Entrepreneurial Training (WNET). There are now more
than 165 WNET roundtable groups nationwide.
The Office of Government Contracting and OWBO have initiated a
women's procurement pilot program to increase opportunities for women in
the Federal market. SBA is developing formal partnerships with women's
business organizations and other Federal agencies to help achieve the
target goal. Efforts include trade fairs, marketing activities,
publications, and use of the Administration's procurement network, PRO-
Net (Internet, www.pro-net.sba.gov).
The Small Disadvantaged Business Program promotes equity in Federal
contracting to small businesses owned and operated by those who are
socially and economically disadvantaged, including women. Businesses
that join the program are automatically listed in PRO-Net.
SBA has a number of loanprograms to help women get the access to
credit and capital they need. Among the most important for women are the
Loan Prequalification Program, SBAExpress, and the MicroLoan Program.
Through the Loan Prequalification Program, a woman entrepreneur gets
help in packaging and marketing her loan. SBAExpress provides guaranties
for loans of up to $150,000, including revolving lines of credit. The
MicroLoan Program provides small loans through SBA-licensed
intermediaries nationwide. Intermediaries also provide technical
assistance.

For further information, contact the Office of Women's Business
Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or
www.onlinewbc.org. E-mail, owbo@sba.gov.

Field Operations The Office of Field Operations provides management
direction and oversight to SBA's 70 district and 10 regional offices,
acting as the liaison between the district offices, the agency's program
delivery system, and the headquarters' administrative and program
offices.

For further information, contact the Office of Field Operations. Phone,
202-205-6808.

Field Offices--Small Business Administration
(RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
Office Address Officer in Charge Telephone
----------------------------------------------------------------------------------------------------------------
ATLANTA, GA (RO)........................ Suite 1800, 233 Peachtree Elliot Cooper, Acting..... 404-331-4999
St. NE. 30303.
Atlanta, GA (DO)...................... Suite 1900, 233 Peachtree Mitchell Morand, Acting... 404-331-0100
St. NE., 30303.
Birmingham, AL (DO)................... Suite 201, 801 Tom Martin Jack Wright............... 205-290-7101
Dr., 35211.
Charlotte, NC (DO).................... Suite A2015, 200 N. Lee Corneliuson........... 704-344-6563
College St., 28210-2227.
Columbia, SC (DO)..................... Rm. 358, 1835 Assembly Elliot Cooper............. 803-765-5339
St., 29201.
Gulfport, MS (BO)..................... Suite 203, 2909 13th St., Judith Adcock, Acting..... 228-863-4449
39501.
Jackson, MS (DO)...................... Suite 400, 101 W. Capitol Janita Stewart............ 601-965-4378
St., 39201.
Jacksonville, FL (DO)................. Suite 100-B, 7825 Wilfredo Gonzalez......... 904-443-1970
Baymeadows Way, 32256-
7504.
Louisville, KY (DO)................... Rm. 188, 600 Dr. M.L. William Federhofer........ 502-582-5978
King, Jr. Pl., 40202.
Miami, FL (DO)........................ 7th Fl., 100 S. Biscayne Pancho Marrero............ 305-536-5533
Blvd., 33131.
Nashville, TN (DO).................... Suite 201, 50 Vantage Way, Phil Mahoney.............. 615-736-5850
37228-1500.
BOSTON, MA (RO)......................... Suite 812, 10 Causeway Jeffrey Butland........... 617-565-8415
St., 02222.
Augusta, ME (DO)...................... Rm. 512, 40 Western Ave., Mary McAleney............. 207-622-8378
04330.
Boston, MA (DO)....................... Rm. 265, 10 Causeway St., Elaine Guiney............. 617-565-5561
02222-1093.
Concord, NH (DO)...................... Suite 202, 143 N. Main William K. Phillips....... 603-225-1400
St., 03301.
Hartford, CT (DO)..................... 2d Fl., 330 Main St., Marie Record.............. 860-240-4700
06106.
Montpelier, VT (DO)................... Rm. 205, 87 State St., Kenneth Silvia............ 802-828-4422
05602.
Providence, RI (DO)................... Suite 511, 380 Westminster Mark Hayward.............. 401-528-4561
St., 02903.
Springfield, MA (BO).................. Suite 410, 1441 Main St., Harold Webb............... 413-785-0484
01103.
CHICAGO, IL (RO)........................ Suite 1250, 500 W. Madison Jan Wolfe, Acting......... 312-353-4493
St., 60661.

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Chicago, IL (DO)...................... 500 W. Madison St., 60661. Judith Roussel............ 312-353-5031
Cincinnati, OH (BO)................... Suite 2-522, 550 Main St., Ronald Carlson............ 513-684-2814
45202.
Cleveland, OH (DO).................... Suite 630, 1111 Superior Gilbert Goldberg.......... 216-522-4180
Ave., 44114-2507.
Columbus, OH (DO)..................... Suite 1400, 2 Nationwide Ken Klein, Acting......... 614-469-6860
Plz., 43215-2592.
Detroit, MI (DO)...................... Suite 515, 477 Michigan Eugene Cornelius.......... 313-226-6075
Ave., 48226.
Indianapolis, IN (DO)................. Suite 100, 429 N. Jan Wolfe................. 317-226-7275
Pennsylvania Ave., 46204-
1873.
Milwaukee, WI (BO).................... Suite 400, 310 W. Eric Ness................. 414-297-3941
Wisconsin Ave., 53203.
Minneapolis, MN (DO).................. Suite 210-C, 100 N. 6th Ed Daum................... 612-370-2306
St., 55403-1563.
Springfield, IL (BO).................. Suite 302, 511 W. Capitol Walter Hanke.............. 217-492-4416
Ave., 62704.
DALLAS, TX (RO)......................... Suite 108, 4300 Amon Joseph Montes............. 817-684-5581
Carter Blvd., Ft. Worth,
TX 76155.
Albuquerque, NM (DO).................. Suite 320, 625 Silver Ave. Anthony McMahon........... 505-346-7909
SW., 87102.
Corpus Christi, TX (BO)............... Suite 411, 3649 Leopard (Vacancy)................. 361-879-0017
St., 78408.
El Paso, TX (DO)...................... Suite 320, 10737 Gateway Carlos Mendoza............ 915-633-7001
W., 79935.
Fort Worth, TX (DO)................... Suite 114, 4300 Amon Lavan Alexander........... 817-684-5500
Carter Blvd., 76155.
Harlingen, TX (DO).................... Rm. 500, 222 E. Van Buren Sylvia Zamponi............ 956-427-8533
St., 78550-6855.
Houston, TX (DO)...................... Suite 1200, 8701 S. Milton Wilson............. 713-773-6500
Gessner Dr., 77074.
Little Rock, AR (DO).................. Suite 100, 2120 Riverfront Joseph Foglia............. 501-324-5871
Dr., 72202.
Lubbock, TX (DO)...................... Rm. 408, 1205 Texas Ave., Tommy Dowell.............. 806-472-7462
79401-2693.
New Orleans, LA (DO).................. Suite 2820, 365 Canal Pl., Randy Randolph............ 504-589-6685
70130.
Oklahoma City, OK (DO)................ Suite 1300, 210 Park Ave., Dorothy Overal............ 405-231-5521
73102.
San Antonio, TX (DO).................. 5th Fl., 727 E. Durango Rodney Martin............. 210-472-5900
Blvd., 78206.
DENVER, CO (RO)......................... Suite 400, 721 19th St., Elton (Mick) W. Ringsak... 303-844-0503
80202-2599.
Casper, WY (DO)....................... Rm. 4001, 100 E. B St., Steve Despain............. 307-261-6501
82601.
Denver, CO (DO)....................... Suite 426, 721 19th St., Patricia Barela Rivera.... 303-844-6500
80202-2599.
Fargo, ND (DO)........................ Rm. 219, 657 2d Ave. N., James L. Stai............. 701-239-5131
58108-3086.
Helena, MT (DO)....................... Rm. 334, 301 S. Park, Michelle Johnston......... 406-441-1081
59626.
Salt Lake City, UT (DO)............... Rm. 2237, 125 S. State Stanley Nakano............ 801-524-3200
St., 84138-1195.
Sioux Falls, SD (DO).................. Suite 200, 110 S. Phillips Nancy Gilberston.......... 605-330-4243
Ave., 57104.
KANSAS CITY, MO (RO).................... Suite 307, 323 W. 8th St., Samuel (Sam) Jones........ 816-374-6380
64105-1500.
Cedar Rapids, IA (DO)................. Suite 200, 215 4th Ave. James Thomson............. 319-362-6405
SE., 52401-1806.
Des Moines, IA (DO)................... Rm. 749, 210 Walnut St., Cheryl Eftink............. 515-284-4026
50309-2186.
Kansas City, MO (DO).................. Suite 501, 323 W. 8th St., Gary Cook................. 816-374-6708
64105.
Omaha, NE (DO)........................ 11145 Mill Valley Rd., Glenn Davis............... 402-221-4691
68154.
Springfield, MO (BO).................. Suite 410, 1941 Main St., James R. Combs............ 417-890-8501
65807-5254.
St. Louis, MO (DO).................... Rm. 242, 815 Olive St., Robert L. Andrews......... 314-539-6600
63101.
Wichita, KS (DO)...................... Suite 2500, 271 W 3d St. Elizabeth Auer............ 316-269-6566
N., 67202-1212.
NEW YORK, NY (RO)....................... Rm. 31-08, 26 Federal Michael Pappas............ 212-264-1450
Plz., 10278.
Buffalo, NY (DO)...................... Rm. 1311, 111 W. Huron Franklin J. Sciortino..... 716-551-4301
St., 14202.
Elmira, NY (BO)....................... 4th Fl., 333 E. Water St., (Vacancy)................. 607-734-1571
14901.
Hato Rey, PR (DO)..................... 252 Ponce de Leon Ave., Ivan Irizarry............. 787-766-5002
00918.
Melville, NY (BO)..................... Suite 207, 35 Pinelawn Herb Austin, Acting....... 631-454-0750
Rd., 11747.
New York, NY (DO)..................... Rm. 3100, 26 Federal Plz., Aubrey A. Rogers.......... 212-264-2454
10278.
Newark, NJ (DO)....................... 15th Fl., 2 Gateway Ctr., Jim Kocsi, Acting......... 973-645-3580
07102.
Rochester, NY (BO).................... Rm. 410, 100 State St., Peter Flihan.............. 716-263-6700
14614.
St. Croix, VI (POD)................... Suites 5 & 6, Sunny Isle Carl Christensen.......... 340-778-5380
Professional Bldg.,
Christiansted, VI 00820.
St. Thomas, VI (POD).................. 3800 Crown Bay St., 00802. (Vacancy)................. 809-774-8530
Syracuse, NY (DO)..................... 5th Fl., 401 S. Salina B.J. Paprocki............. 315-471-9393
St., 13202.
PHILADELPHIA, PA (RO)................... 5th Fl., 900 Market St., Tom Tolan, Acting......... 215-580-2807
19107.
Baltimore, MD (DO).................... Suite 6220, 10 S. Howard Allan Stephenson.......... 410-962-4392
St., 21201-2525.
Charleston, WV (BO)................... Suite 412, 405 Capitol (Vacancy)................. 304-347-5220
St., 25301.
Clarksburg, WV (DO)................... 320 W. Pike St., 26301.... Michael Murray............ 304-623-5631
Harrisburg, PA (BO)................... Suite 107, 100 Chestnut (Vacancy)................. 717-782-3840
St., 17101.
Philadelphia, PA (DO)................. 5th Fl., 900 Market St., Tom Tolan................. 215-580-2700
19107.
Pittsburgh, PA (DO)................... Rm. 1128, 1000 Liberty Al Jones.................. 412-395-6560
Ave., 15222.
Richmond, VA (DO)..................... 11th Fl., 400 N. 8th St., Charles J. Gaston......... 804-771-2400
23240.
Washington, DC (DO)................... Suite 900, 1110 Vermont Joe Loddo................. 202-606-4000
Ave. NW., 20005.
Wilkes-Barre, PA (BO)................. Suite 407, 7 N. Wilkes- (Vacancy)................. 570-826-6497
Barre Blvd., 18702.
Wilmington, DE (BO)................... 1318 N. Market St., 19801- Jayne Armstrong........... 302-573-6382
3011.
SAN FRANCISCO, CA (RO).................. Suite S-2200, 455 Market Bruce C. Thompson......... 415-744-2118
St., 94105.
Fresno, CA (DO)....................... Suite 200, 2719 N. Air Antonio Valdez............ 559-487-5791
Fresno Dr., 93727-1547.
Glendale, CA (DO)..................... Suite 1200, 330 N. Brand Alberto Alvarado.......... 818-552-3201
Blvd., 91203-2304.
Hagatna, GU (BO)...................... Suite 302, 400 Rt. 8, Kenneth Lujan............. 671-472-7419
96910-2003.
Honolulu, HI (DO)..................... Rm. 2-235, 300 Ala Moana Andrew Poepoe............. 808-541-2990
Blvd., 96850-4981.
Las Vegas, NV (DO).................... Suite 100, 300 Las Vegas John Scott................ 702-388-6611
Blvd. South, 89101.
Phoenix, AZ (DO)...................... Suite 800, 2828 N. Central Robert Blaney............. 602-745-7200
Ave., 85004-1025.
Sacramento, CA (DO)................... Rm. 215, 660 J St., 95814- James O'Neal.............. 916-930-3700
2413.
San Diego, CA (DO).................... Suite 550, 550 W. C St., George P. Chandler, Jr.... 619-557-7250
92101.
San Francisco, CA (DO)................ 6th Fl., 455 Market St., Mark Quinn................ 415-744-6801
94105.
Santa Ana, CA (DO).................... Suite 700, 200 W. Santa Sandra Sutton............. 714-550-7420
Ana Blvd., 92701.

[[Page 526]]

SEATTLE, WA (RO)........................ Suite 1805, 1200 6th Ave., Conrad Lee................ 206-553-5676
98101-1128.
Anchorage, AK (DO).................... Suite 310, 510 L St., Frank Cox................. 907-271-4022
99501.
Boise, ID (DO)........................ Suite 290, 1020 Main St., Thomas Bergdoll........... 208-334-1696
83702-5745.
Portland, OR (DO)..................... Suite 1050, 1515 SW. 5th Phil Gentry............... 503-326-2682
Ave., 97201-6695.
Seattle, WA (DO)...................... Suite 1700, 1200 6th Ave., Robert P. Meredith........ 206-553-7310
98101-1128.
Spokane, WA (DO)...................... Suite 200, 801 W. Ted Schinzel, Acting...... 509-353-2810
Riverside, 99201.
----------------------------------------------------------------------------------------------------------------

Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
Office Address Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA................................... Suite 300, 1 Baltimore Pl., 30308............... 404-347-3771
Fort Worth, TX................................ Suite 102, 4400 Amon Carter Blvd., 76155........ 817-885-7600
Niagara Falls, NY............................. 3d Fl., 360 Rainbow Blvd. S., 14303............. 716-282-4612
Sacramento, CA................................ Suite 208, 1825 Bell St., 95825................. 916-566-7246
----------------------------------------------------------------------------------------------------------------

Regional Administrators
----------------------------------------------------------------------------------------------------------------
Region/Address Administrator Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA (Suite 1800, 233 Peachtree St. NE., Elliot Cooper, Acting.......................... 404-331-4999
30309-2482).
Boston, MA (Suite 812, 10 Causeway St., 02110). Jeffrey Butland................................ 617-565-8415
Chicago, IL (Suite 1240, 500 W. Madison St., Jan Wolfe, Acting.............................. 312-353-0357
60661-2511).
Denver, CO (Suite 400, 721 19th St., 80202- Elton (Mick) W. Ringsak........................ 303-844-0500
2599).
Fort Worth, TX (Suite 108, 4300 Amon Carter Joseph O. Montes............................... 817-684-5580
Blvd., 76155).
Kansas City, MO (Suite 307, 323 W. 8th St., Samuel (Sam) C. Jones.......................... 816-374-6380
64105-1500).
New York, NY (Rm. 31-08, 26 Federal Plz., Michael Pappas................................. 212-264-1450
10278).
Philadelphia, PA (5th Fl., 900 Market St., Tom Tolan, Acting.............................. 215-580-2807
19107).
San Francisco, CA (Suite 2200, 455 Market St., Bruce C. Thompson.............................. 415-744-2118
94105).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128) Conrad Lee..................................... 206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access Information on the Small Business Administration is
available electronically by various means. Internet, www.sba.gov. FTP,
ftp.sbaonline.sba.gov.
Access the U.S. Business Adviser through the Internet, at
www.business.gov.
Access the Administration's electronic bulletin board by modem at
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).

General Information Contact the nearest Small Business Administration
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.

Public Affairs For public inquiries and small-business advocacy
affairs, contact the Office of Public Communications and Public Liaison,
409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740.
Internet, www.sba.gov.

Publications A free copy of The Resource Directory for Small Business
Management, a listing of for-sale publications and videotapes, is
available from any local SBA office or the SBA answer desk.

For further information, contact the Office of Public Communications and
Public Liaison, Small Business Administration, 409 Third Street SW.,
Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.

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