    [United States Government Manual]
    [June 01, 2002]
    [Pages 516-526]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    SMALL BUSINESS ADMINISTRATION

    409 Third Street SW., Washington, DC 20416
    Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.

    Administrator                                     Hector V. Barreto
    Deputy Administrator                              Melanie Sabelhaus
    Chief Counsel for Advocacy                        Thomas Sullivan
    Chief Financial Officer                           Thomas Dumaresq
    Chief Operating Officer                           Lloyd Blanchard
    Chief of Staff                                    John Whitmore
    Counselor to the Administrator                    Susan Wiles
    Director, Executive Secretariat                   Nancyellen Gentile,
                                                              Acting
    General Counsel                                   Robert Gangwere,
                                                              Acting
    Inspector General                                 Phyllis Fong
    Associate Administrator for Disaster Assistance   Herbert Mitchell
    Associate Administrator for Communications and    Patrick Rhode
            Public Liaison
    Assistant Administrator for Congressional and     Richard Spence
            Legislative Affairs
    Assistant Administrator for Equal Employment      James Rivera
          Opportunity and Civil Rights Compliance
    [[Page 517]]

    Associate Administrator for Field Operations      Calvin Jenkins
    Assistant Administrator for Hearings and Appeals  Gloria Blazsik, Acting
    Associate Deputy Administrator for Capital        Ronald Bew
            Access
        Associate Administrator for                   Jane Butler
                Financial Assistance
        Assistant Administrator for                   Manuel Rosales
                International Trade
        Associate Administrator for                   Harry Haskins, Acting
                Investment
        Associate Administrator for Surety            Dionne Neal, Acting
                Guarantees
    Associate Deputy Administrator for                Kaaren Street
            Entrepreneurial Development
        Assistant Administrator for Business          Ellen M. Thrasher,
                and Community Initiatives                     Acting
        Assistant Administrator for Native            (vacancy)
                American Affairs
        Associate Administrator for Small             Johnnie Albertson
                Business Development Centers
        Assistant Administrator for Veterans          William Elmore
                Business Development
        Assistant Administrator for Women's           Wilma Goldstein
                Business Ownership
    Associate Deputy Administrator for Government     Alfredo Armendariz
            Contracting and Minority Enterprise
            Development
        Associate Administrator for                   Luz Hopewell
                Government Contracting
        Associate Administrator for Business          Delorice Ford
                Development
        Assistant Administrator for Size              Gary M. Jackson
                Standards
        Assistant Administrator for                   Maurice Swinton
                Technology
    Associate Deputy Administrator for Management     Lloyd Blanchard
            and Administration
        Assistant Administrator for                   Robert Moffitt, Acting
                Administration
        Assistant Administrator for Human             Carolyn Shackleford
                Resources
        Chief Information Officer                     Lawrence Barrett

    [For the Small Business Administration statement of organization, see
            the Code of Federal Regulations, Title 13, Part 101]

    ------------------------------------------------------------------------

    The fundamental purposes of the Small Business Administration are to
    aid, counsel, assist, and protect the interests of small business;
    ensure that small business concerns receive a fair portion of Government
    purchases, contracts, and subcontracts, as well as of the sales of
    Government property; make loans to small business concerns, State and
    local development companies, and the victims of floods or other
    catastrophes, or of certain types of economic injury; and license,
    regulate, and make loans to small business investment companies.

    The Small Business Administration (SBA) was created by the Small
    Business Act of 1953 and derives its present existence and authority
    from the Small Business Act (15 U.S.C. 631 et seq.) and the Small
    Business Investment Act of 1958 (15 U.S.C. 661).

    [[Page 518]]

    [GRAPHIC] [TIFF OMITTED] T189864.090

    [[Page 519]]

    Activities

    Advocacy  The Office of Advocacy is mandated by Congress to serve as an
    independent spokesperson within public policy councils for the more than
    22.5 million small businesses throughout the country. The Office is
    headed by the Chief Counsel for Advocacy, appointed by the President
    from the private sector with the advice and consent of the Senate, who
    advances the views, concerns, and interests of small business before the
    Congress, the White House, and Federal and State regulatory agencies.
        The Office monitors the compliance of Federal agencies with the
    requirement that they analyze the impact of their regulations on small
    entities and consider less burdensome alternatives. The Office is one of
    the leading national sources for information on the state of small
    business and the issues that affect small business success and growth.
    It conducts economic and statistical research into matters affecting the
    competitive strength of small business and jobs created by small
    business, and analyzes the impact of Federal laws, regulations, and
    programs on small businesses, making recommendations to policymakers for
    appropriate adjustments to meet the special needs of small business.
        Additionally, regional advocates enhance communication between the
    small business community and the Chief Counsel. As the Chief Counsel's
    direct link to local business owners, State and local government
    agencies, State legislatures, and small business organizations, they
    help identify new issues and problems of small business by monitoring
    the effect of Federal and State regulations and policies on the local
    business communities within their regions.

    For further information, contact the Office of Advocacy. Phone, 202-205-
    6533. E-mail, advocacy@sba.gov.

    Business Initiatives  SBA develops and cosponsors counseling, education,
    training, and information resources for small businesses. It has forged
    ongoing partnerships with resource partners to deliver most of the
    business education and training programs offered annually at low cost.
    One-on-one counseling is provided free of charge by the Service Corps of
    Retired Executives.
        The Business Information Center (BIC) program is among the most
    innovative methods of providing small business owners with a one-stop
    approach to information, education, and training. The centers combine
    the latest computer technology, hardware, and software, an extensive
    small business reference library of hard copy books and publications,
    and current management videotapes to help clients venture into new
    business areas. The use of software for a variety of business
    applications offers clients of all types a means of addressing their
    diverse needs. Although most BIC's are stand-alone centers, BIC's in
    empowerment zones will form the core element of one-stop capital shops.
        In addition to education and training events, SBA offers
    publications on a variety of business management and growth topics.
    These publications are available free of cost on SBA's Web site, at
    www.sba.gov.

    For further information, contact the Office of Business Initiatives.
    Phone, 202-205-6665.

    Capital Access The Office of the Associate Deputy Administrator for
    Capital Access provides overall direction for SBA's finance programs, a
    comprehensive array of debt and equity programs for the smallest start-
    up businesses to those which have been in operation for a number of
    years and need new capital to expand. In addition to lending to
    businesses which sell their products and services within the United
    States, the Office provides direction for SBA's business development and
    financial assistance programs for small-business exporters, a surety
    bond guarantee program for small-business contractors, and the
    Administration's lender oversight programs.

    For further information, contact the Office of Capital Access. Phone,
    202-205-6657.

    Community Development  As part of the President's efforts to revitalize

    [[Page 520]]

    distressed inner cities and rural communities through Federal and local
    government cooperation, SBA initiated the one stop capital shop
    initiative in 1994. SBA makes a one stop capital shop available to each
    enterprise zone community to provide easy access to small business
    assistance in distressed, underserved communities. Each one stop capital
    shop has a BIC which offers extensive small business libraries and
    publications, as well as state-of-the-art computer resources, small
    business software, and Internet access. They offer extensive training
    services from local Small Business Development Centers, Service Corps of
    Retired Executives counseling, microenterprise loans, technical
    assistance, private sector lending partners, and government contracts
    assistance.

    For further information, contact the Office of One Stop Capital Shop.
    Phone, 202-205-6706. Internet, www.sba.gov/onestop.

    Disaster Assistance  The Administration serves as the Federal disaster
    bank for nonfarm, private sector losses. It lends money to help the
    victims of floods, riots, or other catastrophes repair or replace most
    disaster-damaged property. Direct loans with subsidized interest rates
    are made to assist individuals, homeowners, businesses of all sizes and
    nonprofit organizations.

    For further information, contact the Office of Disaster Assistance.
    Phone, 202-205-6734.

    Financial Assistance  SBA provides its guarantee to lending institutions
    and certified development companies which make loans to small-business
    concerns (including farms), which in turn, use the loans to provide
    working capital and help finance the acquisition of land and buildings;
    the construction, conversion, or expansion of facilities; and the
    purchase of machinery and equipment.
        SBA provides revolving lines of creditand loan guarantees to finance
    commercial construction or building rehabilitation for sale. It makes
    loans to qualified employee trusts and may finance small firms that
    manufacture, sell, install, service, or develop specific energy
    measures, including engineering, architectural, consulting, or other
    professional services connected with eligible energy measures. SBA also
    makes loans for the installation of pollution control measures.
        The Administration also provides small-scale financial and technical
    assistance to very small businesses through loans and grants to
    nonprofit organizations that act as intermediaries under SBA's microloan
    program.

    For further information, contact the nearest Small Business
    Administration district office.

    Government Contracting  The Administration works closely with purchasing
    agencies of the Federal Government and with the Nation's major prime
    contractors in developing policies and procedures that will maximize
    participation by small, small disadvantaged, historically underutilized,
    service-disabled veteran-owned, and women-owned small businesses in
    contracts awarded by the U.S. Government and subcontracts awarded by its
    large contractors. The Government sets aside or reserves applicable
    Government purchases for contracts competitively awarded to small
    businesses. It provides an appeal procedure for a low-bidding small
    business whose ability to perform a contract is questioned by the
    contracting officer. SBA encourages subcontract opportunities for small
    businesses by maintaining close contact with large prime contractors and
    by referring qualified small businesses to them. It coordinates and
    manages setting of annual goals for contracts and subcontracts awarded
    to small businesses by Federal agencies.
        The Administration maintains an Internet-based database (PRO-Net)
    that provides profiles of small businesses that can be readily accessed
    by Federal Government contracting officers, State and local governments,
    and other contractors seeking small business contractors,
    subcontractors, or partnerships for contracting opportunities. It
    cooperates with Government agencies in ensuring that small businesses
    have a fair opportunity to acquire new and surplus Government

    [[Page 521]]

    property,such as timber, royalty oil, strategic materials, and mineral
    leases, that is sold to the private sector.

    For further information, contact the Office of Government Contracting.
    Phone, 202-205-6460.

    International Trade  The Office of International Trade (OIT) provides
    export training, trade financing, and export promotion services to small
    businesses. OIT administers a variety of programs designed to facilitate
    both entrance and growth in the international marketplace, including
    educational initiatives, technical assistance programs and services, and
    risk-management and trade finance products.
        OIT also administers SBA Export Express, a streamlined short- or
    long-term credit facility for export loans of up to $150,000 that
    provides lenders with an 85-percent repayment guarantee on export loans
    to small businesses. These loans may be used for anything from financing
    trade show participation and translating marketing materials to
    financing standby letters of credit, providing working capital to
    support transactions, or purchasing fixed assets that will increase a
    small business' ability to effectively compete internationally. Other
    SBA trade finance programs with higher funding limits include the Export
    Working Captial Program and International Trade Loan, short- or long-
    term financing needs, respectively.
        The Office is a major participant in the U.S. Export Assistance
    Center (USEAC) initiative. The centers provide a single point of contact
    for all Federal export promotion and finance programs in the following
    cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago,
    IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA;
    Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia,
    PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
        The Office develops and recommends agency policy and procedures to
    effectively deliver the international trade program, provides tools for
    SBA's resource partners, and coordinates activities with agency resource
    partners and USEAC's to improve accessibility to its programs. The
    Office also coordinates with other Federal agencies, under the auspices
    of the Trade Promotion Coordinating Committee (TPCC), to ensure that
    trade promotion information and trade events are communicated to the
    small business community. The Office also works with agencies of the
    TPCC in coordinating and facilitating trade between the U.S. small
    business community and businesses and governments of other countries.

    For further information, contact the Office of International Trade.
    Phone, 202-205-6720. Internet, www.sba.gov/oit.

    Investment  The Administration licenses, regulates, and provides
    financial assistance to privately owned and managed small-business
    investment companies. The sole function of these investment companies is
    to provide venture capital in the form of equity financing, long-term
    loan funds, and management services to small-business concerns
    throughout the United States.

    For further information, contact the Investment Division. Phone, 202-
    205-6510.

    Business Development  The Business Development Program is designed to
    promote and strengthen businesses owned by socially and economically
    disadvantaged persons. Program participants receive a wide variety of
    services from SBA including management and technical assistance and
    Federal contracts. Information regarding the program is provided by SBA
    district offices.

    For further information, contact the Office of Business Development.
    Phone, 202-205-6412.

    Native American Affairs  The Office of Native American Affairs was
    established to assist and encourage the creation, development, and
    expansion of Native American-owned small businesses by developing and
    implementing initiatives designed to address those difficulties
    encountered by Native Americans in their quest to start, develop, and
    expand small businesses. In addition, in an effort to address the unique
    conditions encountered by reservation-based

    [[Page 522]]

    entrepreneurs, SBA has established the Tribal Business Information
    Centers (TBIC) pilot project. The project is a partnership arrangement
    between a tribe or tribal college and SBA.
        TBIC's offer community access to business-related computer software
    technology, provide one-on-one business counseling, and hold business
    workshops on an ongoing basis. Additionally, all TBIC managers/
    facilitators have received extensive training in all SBA entrepreneurial
    development programs, lending programs, and procurement programs.
    Currently there are 16 centers located in California, Minnesota,
    Montana, North Carolina, North Dakota, and South Dakota.
        In addition to the TBIC project, the Office actively participates
    with other SBA program offices and other Federal agencies to ensure that
    Native American entrepreneurs are being actively encouraged to
    participate. Also, the Office maintains liaisons with tribal
    governments, business organizations, and Native American community
    organizations.

    For further information, contact the Office of Native American Affairs.
    Phone, 202-205-7364.

    Regulatory Fairness Program  The Regulatory Fairness Program (RegFair)
    provides small businesses with a meaningful way to comment on the
    enforcement and compliance activities of the Federal agencies that
    regulate them. RegFair is headed by a national Ombudsman, who rates and
    evaluates efforts of Federal agencies to become more small-business
    friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small
    business owners, support the Ombudsman by collecting information, making
    recommendations for agencies, and advising the Ombudsman on the
    regulatory climate faced by small businesses. Each board has five
    members who are small business owners, giving them an understanding of
    what small businesses face with Federal regulations. A small business
    can comment on Federal enforcement activities by contacting a Regulatory
    Fairness Board member, filing an agency appraisal form, or testifying at
    a RegFair public hearing.

    For further information, contact the Office of the National Ombudsman.
    Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll free).
    Internet, www.sba.gov/regfair.

    Small Business Development Centers  Small Business Development Centers
    provide counseling and training to existing and prospective small
    business owners at approximately 1,000 locations around the country,
    operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam,
    and American Samoa. The Small Business Development Center Program is a
    cooperative effort of the private sector, the educational community, and
    Federal, State, and local governments. It enhances economic development
    by providing small businesses with management and technical assistance.
        The Office of Small Business Development Centers develops national
    policies and goals. It establishes standards for the selection and
    performance of Centers, monitors compliance with applicable Office of
    Management and Budget circulars and laws, and implements new approaches
    to improve operations of existing centers.
        The Office is responsible for coordinating program efforts with
    other internal activities of SBA and with the activities of other
    Federal agencies. It maintains liaison with other Federal, State, and
    local agencies and private organizations whose activities relate to
    Small Business Development Centers, and it assesses how the program is
    affected by substantive developments and policies in other areas of the
    agency, in other government agencies, and in the private sector.

    For further information, contact the Office of Small Business
    Development Centers. Phone, 202-205-6766.

    Surety Bonds  Through its Surety Bond Guarantee Program, SBA helps to
    make contract bonding accessible to small and emerging contractors who
    find bonding unavailable. It provides 70 to 90 percent guarantees for
    bid, payment, and performance bonds issued to small

    [[Page 523]]

    contractors on contracts valued up to $2 million.

    For further information, contact the Office of Surety Guarantees. Phone,
    202-205-6540.

    Technology  The Office of Technology has authority and responsibility
    for directing and monitoring the governmentwide activities of the Small
    Business Innovation Research Program (SBIR) and the Small Business
    Technology Transfer Program (STTR). In accordance with the Small
    Business Reauthorization Act of 2000 and the Small Business Technology
    Transfer Reauthorization Act of 2001, the Office develops and issues
    policy directives for the general conduct of the programs within the
    Federal Government and maintains a source file and information program
    to provide each interested and qualified small business concern with
    information on opportunities to compete for SBIR and STTR program
    awards. The Office also coordinates with each participating Federal
    agency in developing a master release schedule of all program
    solicitations; publishes the Presolicitation Announcement online
    quarterly, which contains pertinent facts on upcoming solicitations; and
    surveys and monitors program operations within the Federal Government
    and reports on the progress of the programs each year to Congress.
        The Office has four main objectives: to expand and improve SBIR and
    STTR; to increase private sector commercialization of technology
    developed through Federal research and development; to increase small
    business participation in Federal research and development; and to
    improve the dissemination of information concerning SBIR and STTR,
    particularly with regard to participation by women-owned small business
    concerns and by socially and economically disadvantaged small business
    concerns.

    For further information, contact the Office of Technology. Phone, 202-
    205-6450. E-mail, technology@sba.gov.

    Veterans Affairs  The Office of Veterans Business Development (OVBD) is
    responsible for the formulation, execution, and promotion of policies
    and programs of the SBA that provide assistance to small-business
    concerns owned and controlled by veterans and small-business concerns
    owned and controlled by service-disabled veterans. Additionally, OVBD
    serves as an ombudsman for the full consideration of veterans in all
    programs of the SBA.
        OVBD established and oversees four veterans business outreach
    centers, which are designed to provide tailored entrepreneurial
    development services such as business training, counseling, and
    mentoring to service-disabled veteran entrepreneurs. These centers serve
    as a vast and in-depth resource for a successful veteran entrepreneurial
    experience. The Office also establishes and maintains relationships with
    Veteran Service Organizations, the Departments of Labor and Veterans
    Affairs, the National Veterans Business Development Corporation, and
    other organizations to ensure that the entrepreneurial needs of veterans
    and service-disabled veterans are being met.

    For further information, contact the Office of Veterans Business
    Development. Phone, 202-205-6773.

    Women's Business Ownership  The Office of Women's Business Ownership
    (OWBO) provides assistance to the increasing number of current and
    potential women business owners and acts as their advocate in the public
    and private sectors. OWBO assists women in becoming full partners in
    economic development through technical, financial, and management
    information and training, business skills counseling, and research.
    Through a network of local SBA offices, OWBO offers a wide range of
    education and training services and resources.
        SBA has established Women's Business Centers (WBC) to provide long-
    term training and counseling for women at every stage of their
    entrepreneurial career. There are currently WBC's in nearly every State,
    the District of Columbia, the Virgin Islands, and Puerto Rico. The
    centers offer assistance to current and potential women business owners,
    tailored to the particular needs

    [[Page 524]]

    of the community. The Online Women's Business Center, is an interactive,
    state-of-the-art Web site that offers virtually everything needed to
    start and build a successful business, including online training,
    mentoring, individual counseling, topic forums and newsgroups, market
    research, and information on all SBA programs and services, plus links
    to many other resources.
        Women's business centers and SBA district offices, often in
    conjunction with the Service Corps of Retired Executives, provide
    mentoring for current and aspiring women business owners through the
    Women's Network for Entrepreneurial Training (WNET). There are now more
    than 165 WNET roundtable groups nationwide.
        The Office of Government Contracting and OWBO have initiated a
    women's procurement pilot program to increase opportunities for women in
    the Federal market. SBA is developing formal partnerships with women's
    business organizations and other Federal agencies to help achieve the
    target goal. Efforts include trade fairs, marketing activities,
    publications, and use of the Administration's procurement network, PRO-
    Net (Internet, www.pro-net.sba.gov).
        The Small Disadvantaged Business Program promotes equity in Federal
    contracting to small businesses owned and operated by those who are
    socially and economically disadvantaged, including women. Businesses
    that join the program are automatically listed in PRO-Net.
        SBA has a number of loanprograms to help women get the access to
    credit and capital they need. Among the most important for women are the
    Loan Prequalification Program, SBAExpress, and the MicroLoan Program.
    Through the Loan Prequalification Program, a woman entrepreneur gets
    help in packaging and marketing her loan. SBAExpress provides guaranties
    for loans of up to $150,000, including revolving lines of credit. The
    MicroLoan Program provides small loans through SBA-licensed
    intermediaries nationwide. Intermediaries also provide technical
    assistance.

    For further information, contact the Office of Women's Business
    Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or
    www.onlinewbc.org. E-mail, owbo@sba.gov.

    Field Operations The Office of Field Operations provides management
    direction and oversight to SBA's 70 district and 10 regional offices,
    acting as the liaison between the district offices, the agency's program
    delivery system, and the headquarters' administrative and program
    offices.

    For further information, contact the Office of Field Operations. Phone,
    202-205-6808.

                                      Field Offices--Small Business Administration
                    (RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
    ----------------------------------------------------------------------------------------------------------------
                     Office                             Address                Officer in Charge         Telephone
    ----------------------------------------------------------------------------------------------------------------
    ATLANTA, GA (RO)........................  Suite 1800, 233 Peachtree   Elliot Cooper, Acting.....    404-331-4999
                                               St. NE. 30303.
      Atlanta, GA (DO)......................  Suite 1900, 233 Peachtree   Mitchell Morand, Acting...    404-331-0100
                                               St. NE., 30303.
      Birmingham, AL (DO)...................  Suite 201, 801 Tom Martin   Jack Wright...............    205-290-7101
                                               Dr., 35211.
      Charlotte, NC (DO)....................  Suite A2015, 200 N.         Lee Corneliuson...........    704-344-6563
                                               College St., 28210-2227.
      Columbia, SC (DO).....................  Rm. 358, 1835 Assembly      Elliot Cooper.............    803-765-5339
                                               St., 29201.
      Gulfport, MS (BO).....................  Suite 203, 2909 13th St.,   Judith Adcock, Acting.....    228-863-4449
                                               39501.
      Jackson, MS (DO)......................  Suite 400, 101 W. Capitol   Janita Stewart............    601-965-4378
                                               St., 39201.
      Jacksonville, FL (DO).................  Suite 100-B, 7825           Wilfredo Gonzalez.........    904-443-1970
                                               Baymeadows Way, 32256-
                                               7504.
      Louisville, KY (DO)...................  Rm. 188, 600 Dr. M.L.       William Federhofer........    502-582-5978
                                               King, Jr. Pl., 40202.
      Miami, FL (DO)........................  7th Fl., 100 S. Biscayne    Pancho Marrero............    305-536-5533
                                               Blvd., 33131.
      Nashville, TN (DO)....................  Suite 201, 50 Vantage Way,  Phil Mahoney..............    615-736-5850
                                               37228-1500.
    BOSTON, MA (RO).........................  Suite 812, 10 Causeway      Jeffrey Butland...........    617-565-8415
                                               St., 02222.
      Augusta, ME (DO)......................  Rm. 512, 40 Western Ave.,   Mary McAleney.............    207-622-8378
                                               04330.
      Boston, MA (DO).......................  Rm. 265, 10 Causeway St.,   Elaine Guiney.............    617-565-5561
                                               02222-1093.
      Concord, NH (DO)......................  Suite 202, 143 N. Main      William K. Phillips.......    603-225-1400
                                               St., 03301.
      Hartford, CT (DO).....................  2d Fl., 330 Main St.,       Marie Record..............    860-240-4700
                                               06106.
      Montpelier, VT (DO)...................  Rm. 205, 87 State St.,      Kenneth Silvia............    802-828-4422
                                               05602.
      Providence, RI (DO)...................  Suite 511, 380 Westminster  Mark Hayward..............    401-528-4561
                                               St., 02903.
      Springfield, MA (BO)..................  Suite 410, 1441 Main St.,   Harold Webb...............    413-785-0484
                                               01103.
    CHICAGO, IL (RO)........................  Suite 1250, 500 W. Madison  Jan Wolfe, Acting.........    312-353-4493
                                               St., 60661.

    [[Page 525]]

      Chicago, IL (DO)......................  500 W. Madison St., 60661.  Judith Roussel............    312-353-5031
      Cincinnati, OH (BO)...................  Suite 2-522, 550 Main St.,  Ronald Carlson............    513-684-2814
                                               45202.
      Cleveland, OH (DO)....................  Suite 630, 1111 Superior    Gilbert Goldberg..........    216-522-4180
                                               Ave., 44114-2507.
      Columbus, OH (DO).....................  Suite 1400, 2 Nationwide    Ken Klein, Acting.........    614-469-6860
                                               Plz., 43215-2592.
      Detroit, MI (DO)......................  Suite 515, 477 Michigan     Eugene Cornelius..........    313-226-6075
                                               Ave., 48226.
      Indianapolis, IN (DO).................  Suite 100, 429 N.           Jan Wolfe.................    317-226-7275
                                               Pennsylvania Ave., 46204-
                                               1873.
      Milwaukee, WI (BO)....................  Suite 400, 310 W.           Eric Ness.................    414-297-3941
                                               Wisconsin Ave., 53203.
      Minneapolis, MN (DO)..................  Suite 210-C, 100 N. 6th     Ed Daum...................    612-370-2306
                                               St., 55403-1563.
      Springfield, IL (BO)..................  Suite 302, 511 W. Capitol   Walter Hanke..............    217-492-4416
                                               Ave., 62704.
    DALLAS, TX (RO).........................  Suite 108, 4300 Amon        Joseph Montes.............    817-684-5581
                                               Carter Blvd., Ft. Worth,
                                               TX 76155.
      Albuquerque, NM (DO)..................  Suite 320, 625 Silver Ave.  Anthony McMahon...........    505-346-7909
                                               SW., 87102.
      Corpus Christi, TX (BO)...............  Suite 411, 3649 Leopard     (Vacancy).................    361-879-0017
                                               St., 78408.
      El Paso, TX (DO)......................  Suite 320, 10737 Gateway    Carlos Mendoza............    915-633-7001
                                               W., 79935.
      Fort Worth, TX (DO)...................  Suite 114, 4300 Amon        Lavan Alexander...........    817-684-5500
                                               Carter Blvd., 76155.
      Harlingen, TX (DO)....................  Rm. 500, 222 E. Van Buren   Sylvia Zamponi............    956-427-8533
                                               St., 78550-6855.
      Houston, TX (DO)......................  Suite 1200, 8701 S.         Milton Wilson.............    713-773-6500
                                               Gessner Dr., 77074.
      Little Rock, AR (DO)..................  Suite 100, 2120 Riverfront  Joseph Foglia.............    501-324-5871
                                               Dr., 72202.
      Lubbock, TX (DO)......................  Rm. 408, 1205 Texas Ave.,   Tommy Dowell..............    806-472-7462
                                               79401-2693.
      New Orleans, LA (DO)..................  Suite 2820, 365 Canal Pl.,  Randy Randolph............    504-589-6685
                                               70130.
      Oklahoma City, OK (DO)................  Suite 1300, 210 Park Ave.,  Dorothy Overal............    405-231-5521
                                               73102.
      San Antonio, TX (DO)..................  5th Fl., 727 E. Durango     Rodney Martin.............    210-472-5900
                                               Blvd., 78206.
    DENVER, CO (RO).........................  Suite 400, 721 19th St.,    Elton (Mick) W. Ringsak...    303-844-0503
                                               80202-2599.
      Casper, WY (DO).......................  Rm. 4001, 100 E. B St.,     Steve Despain.............    307-261-6501
                                               82601.
      Denver, CO (DO).......................  Suite 426, 721 19th St.,    Patricia Barela Rivera....    303-844-6500
                                               80202-2599.
      Fargo, ND (DO)........................  Rm. 219, 657 2d Ave. N.,    James L. Stai.............    701-239-5131
                                               58108-3086.
      Helena, MT (DO).......................  Rm. 334, 301 S. Park,       Michelle Johnston.........    406-441-1081
                                               59626.
      Salt Lake City, UT (DO)...............  Rm. 2237, 125 S. State      Stanley Nakano............    801-524-3200
                                               St., 84138-1195.
      Sioux Falls, SD (DO)..................  Suite 200, 110 S. Phillips  Nancy Gilberston..........    605-330-4243
                                               Ave., 57104.
    KANSAS CITY, MO (RO)....................  Suite 307, 323 W. 8th St.,  Samuel (Sam) Jones........    816-374-6380
                                               64105-1500.
      Cedar Rapids, IA (DO).................  Suite 200, 215 4th Ave.     James Thomson.............    319-362-6405
                                               SE., 52401-1806.
      Des Moines, IA (DO)...................  Rm. 749, 210 Walnut St.,    Cheryl Eftink.............    515-284-4026
                                               50309-2186.
      Kansas City, MO (DO)..................  Suite 501, 323 W. 8th St.,  Gary Cook.................    816-374-6708
                                               64105.
      Omaha, NE (DO)........................  11145 Mill Valley Rd.,      Glenn Davis...............    402-221-4691
                                               68154.
      Springfield, MO (BO)..................  Suite 410, 1941 Main St.,   James R. Combs............    417-890-8501
                                               65807-5254.
      St. Louis, MO (DO)....................  Rm. 242, 815 Olive St.,     Robert L. Andrews.........    314-539-6600
                                               63101.
      Wichita, KS (DO)......................  Suite 2500, 271 W 3d St.    Elizabeth Auer............    316-269-6566
                                               N., 67202-1212.
    NEW YORK, NY (RO).......................  Rm. 31-08, 26 Federal       Michael Pappas............    212-264-1450
                                               Plz., 10278.
      Buffalo, NY (DO)......................  Rm. 1311, 111 W. Huron      Franklin J. Sciortino.....    716-551-4301
                                               St., 14202.
      Elmira, NY (BO).......................  4th Fl., 333 E. Water St.,  (Vacancy).................    607-734-1571
                                               14901.
      Hato Rey, PR (DO).....................  252 Ponce de Leon Ave.,     Ivan Irizarry.............    787-766-5002
                                               00918.
      Melville, NY (BO).....................  Suite 207, 35 Pinelawn      Herb Austin, Acting.......    631-454-0750
                                               Rd., 11747.
      New York, NY (DO).....................  Rm. 3100, 26 Federal Plz.,  Aubrey A. Rogers..........    212-264-2454
                                               10278.
      Newark, NJ (DO).......................  15th Fl., 2 Gateway Ctr.,   Jim Kocsi, Acting.........    973-645-3580
                                               07102.
      Rochester, NY (BO)....................  Rm. 410, 100 State St.,     Peter Flihan..............    716-263-6700
                                               14614.
      St. Croix, VI (POD)...................  Suites 5 & 6, Sunny Isle    Carl Christensen..........    340-778-5380
                                               Professional Bldg.,
                                               Christiansted, VI 00820.
      St. Thomas, VI (POD)..................  3800 Crown Bay St., 00802.  (Vacancy).................    809-774-8530
      Syracuse, NY (DO).....................  5th Fl., 401 S. Salina      B.J. Paprocki.............    315-471-9393
                                               St., 13202.
    PHILADELPHIA, PA (RO)...................  5th Fl., 900 Market St.,    Tom Tolan, Acting.........    215-580-2807
                                               19107.
      Baltimore, MD (DO)....................  Suite 6220, 10 S. Howard    Allan Stephenson..........    410-962-4392
                                               St., 21201-2525.
      Charleston, WV (BO)...................  Suite 412, 405 Capitol      (Vacancy).................    304-347-5220
                                               St., 25301.
      Clarksburg, WV (DO)...................  320 W. Pike St., 26301....  Michael Murray............    304-623-5631
      Harrisburg, PA (BO)...................  Suite 107, 100 Chestnut     (Vacancy).................    717-782-3840
                                               St., 17101.
      Philadelphia, PA (DO).................  5th Fl., 900 Market St.,    Tom Tolan.................    215-580-2700
                                               19107.
      Pittsburgh, PA (DO)...................  Rm. 1128, 1000 Liberty      Al Jones..................    412-395-6560
                                               Ave., 15222.
      Richmond, VA (DO).....................  11th Fl., 400 N. 8th St.,   Charles J. Gaston.........    804-771-2400
                                               23240.
      Washington, DC (DO)...................  Suite 900, 1110 Vermont     Joe Loddo.................    202-606-4000
                                               Ave. NW., 20005.
      Wilkes-Barre, PA (BO).................  Suite 407, 7 N. Wilkes-     (Vacancy).................    570-826-6497
                                               Barre Blvd., 18702.
      Wilmington, DE (BO)...................  1318 N. Market St., 19801-  Jayne Armstrong...........    302-573-6382
                                               3011.
    SAN FRANCISCO, CA (RO)..................  Suite S-2200, 455 Market    Bruce C. Thompson.........    415-744-2118
                                               St., 94105.
      Fresno, CA (DO).......................  Suite 200, 2719 N. Air      Antonio Valdez............    559-487-5791
                                               Fresno Dr., 93727-1547.
      Glendale, CA (DO).....................  Suite 1200, 330 N. Brand    Alberto Alvarado..........    818-552-3201
                                               Blvd., 91203-2304.
      Hagatna, GU (BO)......................  Suite 302, 400 Rt. 8,       Kenneth Lujan.............    671-472-7419
                                               96910-2003.
      Honolulu, HI (DO).....................  Rm. 2-235, 300 Ala Moana    Andrew Poepoe.............    808-541-2990
                                               Blvd., 96850-4981.
      Las Vegas, NV (DO)....................  Suite 100, 300 Las Vegas    John Scott................    702-388-6611
                                               Blvd. South, 89101.
      Phoenix, AZ (DO)......................  Suite 800, 2828 N. Central  Robert Blaney.............    602-745-7200
                                               Ave., 85004-1025.
      Sacramento, CA (DO)...................  Rm. 215, 660 J St., 95814-  James O'Neal..............    916-930-3700
                                               2413.
      San Diego, CA (DO)....................  Suite 550, 550 W. C St.,    George P. Chandler, Jr....    619-557-7250
                                               92101.
      San Francisco, CA (DO)................  6th Fl., 455 Market St.,    Mark Quinn................    415-744-6801
                                               94105.
      Santa Ana, CA (DO)....................  Suite 700, 200 W. Santa     Sandra Sutton.............    714-550-7420
                                               Ana Blvd., 92701.

    [[Page 526]]

    SEATTLE, WA (RO)........................  Suite 1805, 1200 6th Ave.,  Conrad Lee................    206-553-5676
                                               98101-1128.
      Anchorage, AK (DO)....................  Suite 310, 510 L St.,       Frank Cox.................    907-271-4022
                                               99501.
      Boise, ID (DO)........................  Suite 290, 1020 Main St.,   Thomas Bergdoll...........    208-334-1696
                                               83702-5745.
      Portland, OR (DO).....................  Suite 1050, 1515 SW. 5th    Phil Gentry...............    503-326-2682
                                               Ave., 97201-6695.
      Seattle, WA (DO)......................  Suite 1700, 1200 6th Ave.,  Robert P. Meredith........    206-553-7310
                                               98101-1128.
      Spokane, WA (DO)......................  Suite 200, 801 W.           Ted Schinzel, Acting......    509-353-2810
                                               Riverside, 99201.
    ----------------------------------------------------------------------------------------------------------------

                                                  Disaster Area Offices
    ----------------------------------------------------------------------------------------------------------------
                        Office                                           Address                         Telephone
    ----------------------------------------------------------------------------------------------------------------
    Atlanta, GA...................................  Suite 300, 1 Baltimore Pl., 30308...............    404-347-3771
    Fort Worth, TX................................  Suite 102, 4400 Amon Carter Blvd., 76155........    817-885-7600
    Niagara Falls, NY.............................  3d Fl., 360 Rainbow Blvd. S., 14303.............    716-282-4612
    Sacramento, CA................................  Suite 208, 1825 Bell St., 95825.................    916-566-7246
    ----------------------------------------------------------------------------------------------------------------

                                                 Regional Administrators
    ----------------------------------------------------------------------------------------------------------------
                     Region/Address                                   Administrator                      Telephone
    ----------------------------------------------------------------------------------------------------------------
    Atlanta, GA (Suite 1800, 233 Peachtree St. NE.,  Elliot Cooper, Acting..........................    404-331-4999
     30309-2482).
    Boston, MA (Suite 812, 10 Causeway St., 02110).  Jeffrey Butland................................    617-565-8415
    Chicago, IL (Suite 1240, 500 W. Madison St.,     Jan Wolfe, Acting..............................    312-353-0357
     60661-2511).
    Denver, CO (Suite 400, 721 19th St., 80202-      Elton (Mick) W. Ringsak........................    303-844-0500
     2599).
    Fort Worth, TX (Suite 108, 4300 Amon Carter      Joseph O. Montes...............................    817-684-5580
     Blvd., 76155).
    Kansas City, MO (Suite 307, 323 W. 8th St.,      Samuel (Sam) C. Jones..........................    816-374-6380
     64105-1500).
    New York, NY (Rm. 31-08, 26 Federal Plz.,        Michael Pappas.................................    212-264-1450
     10278).
    Philadelphia, PA (5th Fl., 900 Market St.,       Tom Tolan, Acting..............................    215-580-2807
     19107).
    San Francisco, CA (Suite 2200, 455 Market St.,   Bruce C. Thompson..............................    415-744-2118
     94105).
    Seattle, WA (S-1805, 1200 6th Ave., 98101-1128)  Conrad Lee.....................................    206-553-0291
    ----------------------------------------------------------------------------------------------------------------

    Sources of Information

    Electronic Access  Information on the Small Business Administration is
    available electronically by various means. Internet, www.sba.gov. FTP,
    ftp.sbaonline.sba.gov.
        Access the U.S. Business Adviser through the Internet, at
    www.business.gov.
        Access the Administration's electronic bulletin board by modem at
    800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
    9600 (Washington, DC, metropolitan area).

    General Information  Contact the nearest Small Business Administration
    field office listed above, or call the SBA answer desk. Phone, 800-8-
    ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.

    Public Affairs  For public inquiries and small-business advocacy
    affairs, contact the Office of Public Communications and Public Liaison,
    409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740.
    Internet, www.sba.gov.

    Publications  A free copy of The Resource Directory for Small Business
    Management, a listing of for-sale publications and videotapes, is
    available from any local SBA office or the SBA answer desk.

    For further information, contact the Office of Public Communications and
    Public Liaison, Small Business Administration, 409 Third Street SW.,
    Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.

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