    [United States Government Manual]
    [June 01, 2002]
    [Pages 547-551]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    UNITED STATES POSTAL SERVICE

    475 L'Enfant Plaza SW., Washington, DC 20260-0010
    Phone, 202-268-2000. Internet, www.usps.gov.

    Board of Governors:

    Chairman of the Board                             Robert F. Rider
    Vice Chairman of the Board                        S. David Fineman
    Secretary of the Board                            William T. Johnstone
    Inspector General                                 Karla Wolfe Corcoran
    Governors                                         Ernesta Ballard,
                                                              LeGree S.
                                                              Daniels, Einar
                                                              V. Dhyrkopp,
                                                              Alan C.
                                                              Kessler, Ned
                                                              R. McWherter,
                                                              John F. Walsh,
                                                              (vacancy)
    Postmaster General, Chief Executive Officer       John E. Potter
    Deputy Postmaster General                         John Nolan

    Management:

    Postmaster General, Chief Executive Officer       John E. Potter
        Vice President, Strategic Planning            Ralph J. Moden
        Deputy Postmaster General                     John Nolan
        Chief Marketing Officer                       Anita J. Bizzoto
            Chief Postal Inspector                    (vacancy)
            Chief Financial Officer and               Richard J. Strasser,
                    Executive Vice President                  Jr.
            Senior Vice President,                    Deborah K. Willhite
                    Government Relations and
                    Public Policy
            Senior Vice President, Human              Suzanne Medvidovich
                    Resources
            Senior Vice President, Chief              Charles E. Bravo
                    Technology Officer
            Vice President, General Counsel           Mary Anne Gibbons
        Chief Operating Officer and                   Patrick R. Donahoe
                Executive Vice President
            Senior Vice President,                    John A. Rapp
                    Operations

    Area Operations:

        Vice President, Eastern Area                  Gary McCurdy
        Vice President, Great Lakes Area              Danny Jackson
        Vice President, New York Metro Area           David L. Solomon
        Vice President, Northeast Area                Jon M. Steele
        Vice President, Pacific Area                  Al Iniguez

    [[Page 548]]

        Vice President, Southeast Area                William J. Brown
        Vice President, Southwest Area                George L. Lopez
        Vice President, Western Area                  Craig G. Wade

    [For the United States Postal Service statement of organization, see the
            Code of Federal Regulations, Title 39, Parts 221-226]

    ------------------------------------------------------------------------

    The United States Postal Service provides mail processing and delivery
    services to individuals and businesses within the United States. The
    Service is committed to serving customers through the development of
    efficient mail-handling systems and operates its own planning and
    engineering programs. It is also the responsibility of the Postal
    Service to protect the mails from loss or theft and to apprehend those
    who violate postal laws.

    The Postal Service was created as an independent establishment of the
    executive branch by the Postal Reorganization Act (39 U.S.C. 101 et
    seq.), approved August 12, 1970. The United States Postal Service
    commenced operations on July 1, 1971.
        The Postal Service has approximately 776,000 career employees and
    handles about 207 billion pieces of mail annually. The chief executive
    officer of the Postal Service, the Postmaster General, is appointed by
    the nine Governors of the Postal Service, who are appointed by the
    President with the advice and consent of the Senate for overlapping 9-
    year terms. The Governors and the Postmaster General appoint the Deputy
    Postmaster General, and these 11 people constitute the Board of
    Governors.
        In addition to the national headquarters, there are area and
    district offices supervising approximately 38,000 post offices,
    branches, stations, and community post offices throughout the United
    States.

    Activities

    In order to expand and improve service to the public, the Postal Service
    is engaged in customer cooperation activities, including the development
    of programs for both the general public and major customers. The
    Consumer Advocate, a postal ombudsman, represents the interest of the
    individual mail customer in matters involving the Postal Service by
    bringing complaints and suggestions to the attention of top postal
    management and solving the problems of individual customers. To provide
    postal services responsive to public needs, the Postal Service operates
    its own planning, research, engineering, real estate, and procurement
    programs specially adapted to postal requirements, and maintains close
    ties with international postal organizations.
        The Postal Service is the only Federal agency whose employment
    policies are governed by a process of collective bargaining under the
    National Labor Relations Act. Labor contract negotiations, affecting all
    bargaining unit personnel, as well as personnel matters involving
    employees not covered by collective bargaining agreements, are
    administered by Labor Relations or Human Resources.
        The U.S. Postal Inspection Serviceis the Federal law enforcement
    agency which has jurisdiction in criminal matters affecting the
    integrity and security of the mail. Postal Inspectors enforce more than
    200 Federal statutes involving mail fraud, mail bombs, child
    pornography, illegal drugs, mail theft, and other postal crimes, as well
    as being responsible for the protection of all postal employees.
    Information on the Postal Inspection Service is available on the
    Internet at www.usps.gov/postalinspectors.

             Postal Inspection Service--United States Postal Service
    ------------------------------------------------------------------------
              Division                     Address               Telephone
    ------------------------------------------------------------------------
    Florida....................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                                  Miramar, FL 33027-3242.
    ------------------------------------------------------------------------

    [[Page 549]]

    [GRAPHIC] [TIFF OMITTED] T189864.097

    [[Page 550]]

             Postal Inspection Service--United States Postal Service
    ------------------------------------------------------------------------
              Division                     Address               Telephone
    ------------------------------------------------------------------------
    Gulf Coast.................  P.O. Box 1276, Houston, TX     713-238-4400
                                  77251-1276.
    Michiana...................  P.O. Box 330119, Detroit,      313-226-8184
                                  MI 48232-6119.
    Mid-Atlantic...............  P.O. Box 3000, Charlotte,      704-329-9120
                                  NC 28228-3000.
    Midwest....................  1106 Walnut St., St. Louis,    314-539-9300
                                  MO 63199-2201.
    New York Metro.............  P.O. Box 555, New York, NY     212-330-3844
                                  10116-0555.
    North Jersey/Caribbean.....  P.O. Box 509, Newark, NJ       973-693-5400
                                  07101-0509.
    Northeast..................  425 Summer St., Boston, MA     617-556-4400
                                  02210-2214.
    Northern California........  P.O. Box 882528, San           415-778-5800
                                  Francisco, CA 94188-2528.
    Northern Illinois..........  Rm. 50190, 433 W. Harrison     312-983-7900
                                  St., Chicago, IL 60669-
                                  2201.
    Northwest..................  P.O. Box 400, Seattle, WA      206-442-6300
                                  98111-4000.
    Philadelphia Metro.........  P.O. Box 7500,                 215-895-8450
                                  Philadelphia, PA 19101-
                                  9000.
    Rocky Mountain.............  Suite 900, 1745 Stout St.,     303-313-5320
                                  Denver, CO 80202-3034.
    Southeast..................  P.O. Box 16489, Atlanta, GA    404-608-4500
                                  30321-0489.
    Southern California........  P.O. Box 2000, Pasadena, CA    626-405-1200
                                  91102-2000.
    Southwest..................  P.O. Box 162929, Fort          817-317-3400
                                  Worth, TX 76161-2929.
    Washington Metro...........  P.O. Box 96096, Washington,    202-636-2300
                                  DC 20066-6096.
    Western Allegheny..........  Rm. 2101, 1001 California      412-359-7900
                                  Ave., Pittsburgh, PA 15290-
                                  9000.
    ------------------------------------------------------------------------

    Sources of Information

    Consumer Information  For general information, call 800-275-8777 (800-
    ASK-USPS) 24 hours a day. Express Mail, Priority Mail, and Package
    Support Line, 800-222-1811. Information on past and present schemes used
    to defraud the public is available through Congressional and Public
    Affairs, Postal Inspection Service. Phone, 202-268-5400.

    Contracts and Small Business Activities  Contact Supplier Diversity.
    Phone, 202-268-4633.

    Employment  General information about jobs such as clerk, letter
    carrier, etc., including information about programs for veterans, may be
    obtained by contacting the nearest post office.
        Individuals interested in working at Postal Headquarters in
    Washington, DC, may obtain information by calling the U.S. Postal
    Service information hotline. Phone, 800-562-8777 (800-JOB-USPS). Current
    vacancy announcements are also listed in the Postal Service Web site, at
    www.usps.gov/employment.
        Information about Postal Inspector employment may be obtained from
    the Office of Recruitment. Phone, 301-983-7400.

    Inspector General  The Office of Inspector General maintains a toll-free
    hotline as a means for individuals to report activities involving fraud,
    waste, or mismanagement. Phone, 888-USPS-OIG. Fax, 703-248-2259.
    Complaints may be sent by mail to the United States Postal Service,
    Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street,
    Arlington, VA 22209-2020. Publicly available documents and information
    on the Office of Inspector General and some Freedom of Information Act
    documents are available electronically through the Internet, at
    www.uspsoig.gov.

    Philatelic Sales  Contact Stamp Fulfillment Services, Kansas City, MO
    64179-1009. Phone, 800-782-6724 (800-STAMP-24).

    Publications  Pamphlets on mailability, postage rates and fees, and many
    other topics may be obtained free of charge from the nearest post
    office.
        Most postal regulations are contained in Postal Service manuals
    covering domestic mail, international mail, postal operations,
    administrative support, employee and labor relations, financial
    management, and procurement. These manuals and other publications
    including the National Five-Digit ZIP Code and Post Office Directory
    (Publication 65) may be purchased from the Superintendent of Documents,
    Government Printing Office, Washington, DC 20402-0001. The National
    Five-Digit ZIP Code and Post Office Directory is also available through
    local post offices.
    Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
    2900.

    [[Page 551]]

    For further information, contact the U.S. Postal Service, 475 L'Enfant
    Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet,
    www.usps.gov.