    [United States Government Manual]
    [June 01, 2002]
    [Pages 432-440]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    GENERAL SERVICES ADMINISTRATION

    1800 F Street NW., Washington, DC 20405
    Phone, 202-708-5082. Internet, www.gsa.gov.

    Administrator of General Services                 Stephen A. Perry

    [[Page 433]]

        Deputy Administrator                          Thurman M. Davis, Sr.
        Chief of Staff                                Brian A. Jackson
        Chairman, GSA Board of Contract               Stephen M. Daniels
                Appeals
        Inspector General                             Daniel R. Levinson
        General Counsel                               Raymond J. McKenna
        Associate Administrator for Civil             Madeline Caliendo
                Rights
        Associate Administrator for                   M. J. Jameson
                Communications
        Associate Administrator for                   Shawn McBurney
                Congressional and
                Intergovernmental Affairs
        Associate Administrator for                   Boyd Rutherford
                Enterprise Development
        Chief Financial Officer                       Deborah J. Schilling,
                                                              Acting
        Chief Information Officer                     Michael W. Carleton
        Chief People Officer                          Gail T. Lovelace

    FEDERAL SUPPLY SERVICE

    Washington, DC 20406
    Phone, 703-305-6667. Fax, 703-305-6577.

    Commissioner                                      Donna D. Bennett
        Deputy Commissioner                           Lester D. Gray, Jr.
        Chief of Staff                                Amanda G. Fredrikson
        Assistant Commissioner for                    Patricia M. Mead,
                Acquisition                                   Acting
        Assistant Commissioner for Business           Gary Feit
                Management and Marketing
        Assistant Commissioner for Contract           Jeffrey A. Koses
                Management
        Assistant Commissioner for                    Joseph H. Jeu
                Transportation and Property
                Management
        Assistant Commissioner for Vehicle            Barnaby L. Brasseux
                Acquisition and Leasing
                Services
        Assistant Commissioner for                    John R. Roehmer
                Enterprise Planning
        Assistant Commissioner for Supply             Edward O'Hare
        Chief Information Officer                     Donald P. Heffernan
        Comptroller                                   Jon A. Jordan

    FEDERAL TECHNOLOGY SERVICE

    10304 Eaton Place, Fairfax, VA 22030
    Phone, 703-306-6020

    Commissioner                                      Sandra N. Bates
        Chief of Staff                                Cheryl Ward
        Deputy Commissioner                           Charles A. Self
        Assistant Commissioner for                    C. Allen Olson
                Acquisition
        Assistant Commissioner for                    Sallie McDonald
                Information Assurance and
                Critical Infrastructure
                Protection
        Assistant Commissioner for                    Robert E. Suda
                Information Technology
                Integration
        Assistant Commissioner for Regional           Margaret Binns
                Services
        Assistant Commissioner for Sales              Mary G.R. Whitley
        Assistant Commissioner for Service            Dennis W. Groh, Acting
              Delivery
    [[Page 434]]

        Assistant Commissioner for Service            John C. Johnson
                Development
        Assistant Commissioner for Strategic          Paul Tennessee, Acting
                Planning and Business
                Development
        Chief Financial Officer                       A. Anthony Tisone
        Chief Information Officer                     Jimmy S. Parker

    PUBLIC BUILDINGS SERVICE

    1800 F Street NW., Washington, DC 20405
    Phone, 202-501-1100

    Commissioner                                      F. Joseph Moravec
        Chief of Staff                                Lea Uhre
        Deputy Commissioner                           Paul Chistolini
        Assistant Commissioner for Business           Paul Lynch
                Performance
        Assistant Commissioner for the                Wendell Shingler
                Federal Protective Service
        Assistant Commissioner for Portfolio          William H. Mathews
                Management
        Assistant Commissioner for Property           Brian K. Polly
                Disposal
        Chief Architect                               Edward Feiner
        Chief Financial Officer                       William M. Brady
        Chief Information Officer                     Kay McNew

    OFFICE OF GOVERNMENTWIDE POLICY

    1800 F Street NW., Washington, DC 20405
    Phone, 202-501-8880

    Associate Administrator for Governmentwide        G. Martin Wagner
            Policy
        Deputy Associate Administrator for            John G. Sindelar
                Governmentwide Policy
            Deputy Associate Administrator            David A. Drabkin
                    for Acquisition Policy
            Deputy Associate Administrator            Mary J. Mitchell
                    for Electronic
                    Government
            Deputy Associate Administrator            Deborah Diaz
                    for FirstGov
            Deputy Associate Administrator            Joan C. Steyaert
                    for Information
                    Technology
            Deputy Associate Administrator            Francis A. McDonough
                    for Intergovernmental
                    Solutions
            Deputy Associate Administrator            David L. Bibb
                    for Real Property
            Deputy Associate Administrator            Rebecca R. Rhodes
                    for Transportation and
                    Personal Property
            Chief Information Officer for             Joseph McKay
                    Governmentwide Policy
            Director, Committee Management            James L. Dean
                  Secretariat
    [[Page 435]]

            Executive Director, Regulatory            Ronald C. Kelly
                    Information Service
                    Center

    [For the General Services Administration statement of organization, see
            the Code of Federal Regulations, Title 41, Part 105-53]

    ------------------------------------------------------------------------

    The General Services Administration establishes policy for and provides
    economical and efficient management of Government property and records,
    including construction and operation of buildings; procurement and
    distribution of supplies; utilization and disposal of real and personal
    property; transportation, traffic, and communications management; and
    management of the governmentwide automatic data processing resources
    program.

    The General Services Administration (GSA) was established by section 101
    of the Federal Property and Administrative Services Act of 1949 (40
    U.S.C. 751).

    Contract Appeals  The General Services Administration Board of Contract
    Appeals is responsible for resolving disputes arising out of contracts
    with the General Services Administration and other Government agencies.
    The Board is also empowered to hear and decide requests for review of
    transportation audit rate determinations; claims by Federal civilian
    employees regarding travel and relocation expenses; and claims for the
    proceeds of the sale of property of certain Federal civilian employees.
    In addition, the Board provides alternative dispute resolution services
    to executive agencies in both contract disputes which are the subject of
    a contracting officer's decision and other contract-related disputes.
    Although the Board is located within the agency, it functions as an
    independent tribunal.

    For further information, contact the Board of Contract Appeals, General
    Services Administration, Washington, DC 20405. Phone, 202-501-0585.

    Domestic Assistance Catalog  The Federal Domestic Assistance Catalog
    Program collects and disseminates information on all federally operated
    domestic assistance programs such as grants,loans,and insurance.This
    information is published annually in the Catalog of Federal Domestic
    Assistance.

    For further information, contact the Federal Domestic Assistance Catalog
    staff. Phone, 202-708-5126.

    Governmentwide Policy  The Office of Governmentwide Policy (OGP)
    collaborates with the Federal community to develop policies and
    guidelines, provide education and training, and identify best practices
    in the areas served by GSA's businesslines: real property and personal
    property; travel and transportation; acquisition; information technology
    (IT) and electronic Government, including the FirstGov Web site;
    regulatory information; and use of Federal advisory committees.
        The Office of Acquisition Policy provides resources to support the
    Federal acquisition system. The Office researches, develops, and
    publishes policy guidance, provides career development services for the
    Federal acquisition work force, and reports on more than 20 million
    contract actions annually. For further information, call 202-501-1043.
        The Office of Electronic Government, formally the Office of
    Electronic Commerce, provides guidance and support in using Internet-
    based services and delivering information to citizens, business
    partners, associates, agencies, and governments. It focuses on promoting
    citizen-centered services and emerging technologies, such as security,
    electronic signature, and smart cards. For further information, call
    202-501-7092.
        The Office of FirstGov operates the official Web portal to the U.S.
    Government, providing an information gateway for citizens, business, and
    governments, at the click of a button. The newly redesigned Web site
    offers immediate access to over 51 million pages of Federal and State
    government information, making government more accessible to all
    Americans. For further

    [[Page 436]]

    [GRAPHIC] [TIFF OMITTED] T189864.065

    [[Page 437]]

    information, go to www.firstgov.gov, or call 202-634-0000.
        The Office of Information Technology provides management and
    guidance on information technology (IT) issues. It promotes interagency
    collaboration, professional IT development, and use of management
    policies. For further information, call 202-501-0202.
        The Office of Intergovernmental Solutions builds a community of
    intergovernmental managers to provide seamless government information
    and services for State, local, and foreign governments. It serves as a
    worldwide expert and unique resource on IT issues and promotes citizen-
    centered government and effective use of information technology. For
    further information, call 202-501-0291.
        The Office of Real Property provides leadership in the use and
    management of real property. It is responsible for the development,
    coordination, administration, and issuance of governmentwide management
    principles, guidelines, regulations, standards, criteria, and policies
    that relate to real property and asset management. Real property
    programs include real estate operation and management, acquisition,
    disposal, design, construction, space standards, delegations, safety and
    environmental issues, and workplace initiatives including telecommuting
    and cooperative administration support units, whereby agencies share in
    the cost and use of common administrative services. For further
    information, call 202-510-0856.
        The Office of Transportation and Personal Property develops
    governmentwide policies for personal property utilization, donation, and
    sales, and participates in the development and evaluation of
    governmentwide issues, legislation, policies, and objectives related to
    travel, transportation, mail, personal property, aircraft, and the motor
    vehicle fleet management. For further information, call 202-501-1777.
        The Regulatory Information Service Center compiles and disseminates
    information about Federal regulatory activity. The principal publication
    of the Center is the Unified Agenda of Federal Regulatory and
    Deregulatory Actions, which is published in the Federal Register every
    spring and fall. For further information, call 202-482-7345.
        The Committee Management Secretariat plans, develops, evaluates, and
    directs a Governmentwide program to maximize public participation in
    Federal decisionmaking through Federal Advisory Committees. For further
    information, call 202-273-3556.

    For further information, contact the Office of Governmentwide Policy.
    Phone, 202-501-8880. Internet, www.gsa.gov/policy.

    Enterprise Development  The Office of Enterprise Developmentfocuses on
    programs, policy, and outreach to assist the small business community
    nationwide in doing business with GSA.

    For further information, call 202-501-1021. Internet, www.gsa.gov/oed.

                                 Small Business Centers--General Services Administration
    ----------------------------------------------------------------------------------------------------------------
                       Region                                           Address                          Telephone
    ----------------------------------------------------------------------------------------------------------------
    National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
    New England--Boston, MA                       Rm. 290, 10 Causeway St., 02222                       617-565-8100
    Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
    Mid-Atlantic--Philadelphia, PA                Rm. 808, 100 Penn Sq. E., 19107-3396                  215-656-5525
    Southeast Sunbelt--Atlanta, GA                Suite 650, 77 Forsyth St., 30303                      404-331-5103
    Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
    Heartland--Kansas City, MO                    Rm. 1160, 1500 E. Bannister Rd., 64131                816-926-7203
    Southwest--Fort Worth, TX                     Rm. 11A09, 819 Taylor St., 76102                      817-978-3284
    Rocky Mountain--Denver, CO                    Rm. 145, Denver Federal Ctr., 80225-0006              303-236-7408
    Pacific Rim--San Francisco, CA                Rm. 405, 450 Golden Gate Ave., 94102                  415-522-2700
      Satellite office--Los Angeles, CA           Rm. 3259, 300 N. Los Angeles St., 90012               213-894-3210
    Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
    ----------------------------------------------------------------------------------------------------------------

    [[Page 438]]

    Federal Technology Service

    The Federal Technology Service (FTS)deliverstelecommunications,
    information technology (IT), and information security services to
    Federal agencies. Its mission is to provide IT solutions and network
    services to support its customers' missions worldwide through its
    business lines.
        The network services business line enables FTS to provide its
    customers end-to-end telecommunications services. Included in this
    business line are world-class, worldwide long-distance and local
    telecommunications services including low-cost, state-of-the-art voice,
    data, and video telecommunications.
        The IT solutions business line helps agencies acquire, manage,
    integrate, and use IT resources and protect the security of Federal
    information.
        The Federal Relay Service(TTY, 800-877-8339) ensures that all
    citizens--hearing individualsand individuals who are deaf, hard of
    hearing, or speech-disabled--have equal access to the Federal
    telecommunications system and enables Federal employees to conduct
    official duties and the general public to conduct business with the
    Federal Government and its agencies.
        FTS serves a Governmentwide leadership role in infrastructure
    assurance and critical infrastructure protection through management and
    coordination of the Federal Computer Incident Response Capability
    (FedCIRC) and the Federal PKI Bridge Certificate Authority.
        FTS also provides the award-winning Blue Pages Project, which
    compiles standardized and improved Government listings in phone
    directories across the country, reaching an estimated 55 million rural
    and urban households.

    For further information, contact the Federal Technology Service. Phone,
    888-FTS-6397 (toll free).

    Federal Supply Service

    The Federal Supply Service (FSS) supports Federal agencies worldwide by
    providing them with supplies and services each year. By taking advantage
    of the Government's aggregate buying power, FSS achieves significant
    savings for both the customer and the taxpayer. Its programs are an
    important link in the Government's efforts to protect the environment
    and to give back to the community for the public benefit. FSS carries
    out its mission through the following four business lines:
        --the supply and procurement business line operates a worldwide
    supply system to contract for and distribute personal property and
    services to Federal agencies. It offers convenience, quality, best
    value, and choice by making available a wide array of commercial
    products and services, from office equipment and supplies, paint, tools,
    IT equipment and software, and furniture, to financial, environmental,
    and administrative services.
        --the vehicleacquisition and leasing services business line buys and
    leases new vehicles to provide Federal agencies with a modern fleet and
    timely replacement of vehicles, lower lease costs, professional
    maintenance management, and a selection of alternative-fuel vehicles.
    The GSA fleet is the largest alternative-fuel vehicle fleet in the
    Federal Government.
        --the personalproperty business line helps to maximize the
    Government's investment in personal property as well as to serve the
    public benefit.
        --the travel and transportation business line provides Federal
    agencies with travel services, including negotiated airline contracts
    and travel agency and travel charge card services; and transportation
    services, including shipping parcels, freight, and household goods, and
    overseeing the use of audit contractors to examine the Government's air
    passenger, freight, and household goods transportation billings to
    identify and seek recovery of incorrect billings and overpayments for
    the Federal Government.

    For more information, contact the Federal Supply Service, Washington, DC
    20406. Phone, 703-305-5600. Internet, www.fss.gsa.gov.

    [[Page 439]]

    Public BuildingsService

    The Public Buildings Service (PBS) provides work environments for over a
    million Federal employees nationwide. Since 1949, PBS has served as a
    builder, developer, lessor, and manager of federally owned and leased
    properties. It provides a full range of real estate services, property
    management, construction and repairs, security services, property
    disposal,and overall portfolio management.

    For further information, contact the Office of the Commissioner, Public
    Buildings Service. Phone, 202-501-1100. Internet, www.pbs.gov/pbs.

                Regional Offices--General Services Administration
    ------------------------------------------------------------------------
             Region                Address              Administrator
    ------------------------------------------------------------------------
    New England.............  Boston, MA (10     Dennis Smith
                               Causeway St.,
                               02222).
    Northeast and Caribbean.  New York, NY (26   Karl H. Reichelt
                               Federal Plz.,
                               10278).
    Mid-Atlantic............  Philadelphia, PA   Barbara L. Shelton
                               (100 Penn Sq.
                               E., 19107-3396).
    Southeast Sunbelt.......  Atlanta, GA        Edwin E. Fielder, Jr.
                               (Suite 600, 77
                               Forsyth St.,
                               30303).
    Great Lakes.............  Chicago, IL (230   James C. Handley
                               S. Dearborn St.,
                               60604).
    The Heartland...........  Kansas City, MO    Bradley Scott
                               (1500 E.
                               Bannister Rd.,
                               64131).
    Greater Southwest.......  Fort Worth, TX     Leighton Waters, Acting
                               (819 Taylor St.,
                               76102).
    Rocky Mountain..........  Denver, CO (Bldg.  Larry Trujillo
                               41, Denver
                               Federal Ctr.,
                               80225-0006).
    Pacific Rim.............  San Francisco, CA  Peter G. Stamison
                               (5th Fl., 450
                               Golden Gate
                               Ave., 94102).
    Northwest/Arctic........  Auburn, WA (GSA    John R. Kvistad
                               Ctr., 400 15th
                               St. SW., 98002).
    National Capital........  Washington, DC     Donald C. Williams
                               (7th & D Sts.
                               SW., 20407).
    ------------------------------------------------------------------------

    Sources of Information

    Contracts  Individuals seeking to do business with the General Services
    Administration may obtain detailed information from the Business Service
    Centers listed in the preceding text. Inquiries concerning programs to
    assist small business should be directed to one of the Business Service
    Centers.

    Electronic Access  Information about GSA is available electronically
    through the Internet, at www.gsa.gov.

    Employment  Inquiries and applications should be directed to the Human
    Resources Division (CPS), Office of Human Resources Policy and
    Operations, General Services Administration, Washington, DC 20405.
    Phone, 202-501-0370.

    Fraud and Waste  Contact the Inspector General's Office. Phone, 202-501-
    1780, or 800-424-5210 (toll free).

    Freedom of Information and Privacy Act Requests  Inquiries concerning
    policies pertaining to Freedom of Information Act and Privacy Act
    matters should be addressed to the GSA FOIA or Privacy Act Officer,
    General Services Administration, Room 7136, Washington, DC 20405. Phone,
    202-501-2262 or 202-501-3415. Fax, 202-501-2727.

    Property Disposal  Inquiries about the redistribution or competitive
    sale of surplus real property should be directed to the Office of
    Property Disposal, Public Buildings Service, 1800 F Street NW.,
    Washington, DC 20405. Phone, 202-501-0084.

    Public and News Media Inquiries  Inquiries from both the general public
    and news media should be directed to the Office of Communications,
    General Services Administration, 1800 F Street NW., Washington, DC
    20405. Phone, 202-501-1231.

    Publications  Many publications are available at moderate prices through
    the bookstores of the Government Printing Office. Others may be obtained
    free or at production cost from a Small Business Center. The telephone
    numbers and addresses of the Government Printing Office bookstores are
    listed in local telephone directories. If a publication is not
    distributed by any of the stores, inquiries should be directed to the
    originating agency's service or office. The addresses for inquiries are:

      Public Buildings Service (P), General Services Administration,
        Washington, DC 20405

      Federal Supply Service (F), General Services Administration,
        Washington, DC 20406

      Office of Finance (BC), General Services Administration, Washington,
        DC 20405

      Federal Technology Service (T), General Services Administration, 10304
        Eaton Place, Fairfax, VA 22030

    [[Page 440]]

        For a free copy of the U.S. Government TTY Directory, contact the
    Federal Consumer Information Center, Department TTY, Pueblo, CO 81009.
    Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the
    quarterly Consumer Information Catalog, including information on food,
    nutrition, employment, Federal benefits, the environment, fraud, privacy
    and Internet issues, investing and credit, and education, write to the
    Federal Consumer Information Center, Pueblo, CO 81009. Phone, 888-PUEBLO
    (888-878-3256) (toll free). Internet, www.pueblo.gsa.gov. For
    information about Federal programs and services, call the Federal
    Consumer Information Center's toll free National Contact Centers at 800-
    FED-INFO (800-333-4636) (toll free), Monday through Friday from 8 a.m.
    to 8 p.m. eastern time.
        For a free copy of the Federal Relay Service Brochure, contact the
    GSA Federal Telecommunications Service. Phone, 703-904-2848. TTY, 703-
    904-2440.
    Small Business Activities  Inquiries concerning programs to assist small
    businesses should be directed to one of the Small Business Centers
    listed in the preceding text.
    Speakers  Inquiries and requests for speakers should be directed to the
    Office of Communications (X), General Services Administration,
    Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
    regional office.

    For further information concerning the General Services Administration,
    contact the Office of Communications (X), General Services
    Administration, Washington, DC 20405. Phone, 202-501-0705. Internet,
    www.gsa.gov.

    ------------------------------------------------------------------------