[United States Government Manual]
[June 01, 2001]
[Pages 435-443]
[From the U.S. Government Publishing Office, www.gpo.gov]




GENERAL SERVICES ADMINISTRATION

1800 F Street NW., Washington, DC 20405

Phone, 202-708-5082. Internet, www.gsa.gov.
Administrator of General Services                 Stephen A. Perry
    Deputy Administrator                          David L. Bibb, Acting
    Chief of Staff                                Daniel R. Levinson
        Deputy Chief of Staff                     A. Toni Lewis 
                                                          Hazlewood, 
                                                          Acting
    Chairman, GSA Board of Contract               Stephen M. Daniels
            Appeals
    Inspector General                             William R. Barton
        General Counsel                           George Barclay, Acting

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        Associate Administrator for               Bonnie Storm, Acting
                Child Care
        Associate Administrator for               Madeline Caliendo
                Civil Rights
        Associate Administrator for               Bill Bearden, Acting
                Communications
        Associate Administrator for               Glynis Bell, Acting
                Congressional and 
                Intergovernmental 
                Affairs
        Associate Administrator for               (vacancy)
                Enterprise Development
        Chief Financial Officer                   William B. Early, Jr.
        Chief Information Officer                 Michael W. Carleton
    Chief Knowledge Officer                       June V. Huber, Acting
        Chief People Officer                      Gail T. Lovelace

FEDERAL SUPPLY SERVICE

Washington, DC 20406

Phone, 703-305-6667. Fax, 703-305-6577.
Commissioner                                      Donna Bennett
    Deputy Commissioner                           Lester D. Gray
    Chief of Staff                                Barney Brasseux
        Assistant Commissioner for                Carolyn Alston
                Acquisition
        Assistant Commissioner for                Gary Feit
                Business Management and 
                Marketing
        Assistant Commissioner for                Patricia Mead
                Contract Management
        Assistant Commissioner for                Joseph Jeu
                Transportation and 
                Property Management
        Assistant Commissioner for                (vacancy)
                Vehicle Acquisition and 
                Leasing Services
        Assistant Commissioner for                John R. Roehmer
                Enterprise Planning
        Assistant Commissioner for                Woody L. Landers
                Supply
        Chief Information Officer                 Donald P. Heffernan
        Comptroller                               Jon Jordan

FEDERAL TECHNOLOGY SERVICE

10304 Eaton Place, Fairfax, VA 22030

Phone, 703-306-6020
Commissioner                                      Sandra N. Bates
    Chief of Staff                                Cheryl Ward
    Special Assistant to the                      Kenneth J. Buck
            Commissioner
    Deputy Commissioner                           Charles Self
        Assistant Commissioner for                C. Allen Olson
                Acquisition
        Assistant Commissioner for                Sallie McDonald
                Information Assurance 
                and Critical 
                Infrastructure 
                Protection
        Assistant Commissioner for                Robert E. Suda
                Information Technology 
                Integration
        Assistant Commissioner for                Margaret Binns
                Regional Services
        Assistant Commissioner for Sales          Mary G.R. Whitley
        Assistant Commissioner for                Frank E. Lalley
              Service Delivery
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        Assistant Commissioner for                John Johnson
                Service Development
        Assistant Commissioner for                Paul Tennessee, Acting
                Strategic Planning and 
                Business Development
        Chief Financial Officer                   A. Anthony Tisone
        Chief Information Officer                 Jimmy S. Parker

PUBLIC BUILDINGS SERVICE

1800 F Street NW., Washington, DC 20405

Phone, 202-501-1100
Commissioner                                      Paul Chistolini, 
                                                          Acting
    Chief of Staff                                Joseph G. Gerber, 
                                                          Acting
    Deputy Commissioner                           William B. Jenkins, 
                                                          Acting
        Assistant Commissioner for                Brian K. Polly, Acting
                Business Performance
        Assistant Commissioner for the            Richard Yamamoto, 
                Federal Protective                        Acting
                Service
        Assistant Commissioner for                Paul Lynch, Acting
                Portfolio Management
        Assistant Commissioner for                Hilary Peoples, Acting
                Property Disposal
        Chief Architect                           Edward Feiner
        Chief Financial Officer                   Charles D'Agostino, 
                                                          Acting
        Chief Information Officer                 May McNew

OFFICE OF GOVERNMENTWIDE POLICY

1800 F Street NW., Washington, DC 20405

Phone, 202-501-8880
Associate Administrator for Governmentwide        G. Martin Wagner
        Policy
    Deputy Associate Administrator for            John G. Sindelar
            Governmentwide Policy
        Deputy Associate Administrator            David A. Drabkin
                for Acquisition Policy
        Deputy Associate Administrator            Mary J. Mitchell
                for Electronic Commerce
        Deputy Associate Administrator            Joan C. Steyaert
                for Information 
                Technology
        Deputy Associate Administrator            Francis A. McDonough
                for Intergovernmental 
                Solutions
        Deputy Associate Administrator            David L. Bibb
                for Real Property
        Deputy Associate Administrator            Rebecca R. Rhodes
                for Transportation and 
                Personal Property

[For the General Services Administration statement of organization, see 
        the Code of Federal Regulations, Title 41, Part 105-53]

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The General Services Administration establishes policy for and provides 
economical and efficient management of Government property and records, 
including construction and operation of buildings; procurement and 
distribution of supplies; utilization and disposal of real and personal 
property; transportation, traffic, and

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communications management; and management of the governmentwide 
automatic data processing resources program.
[GRAPHIC] [TIFF OMITTED] T188578.045

The General Services Administration (GSA) was established by section 101 
of the Federal Property and Administrative Services Act of 1949 (40 
U.S.C. 751).

Contract Appeals  The General Services Administration Board of Contract 
Appeals is responsible for resolving disputes arising out of contracts 
with the General Services Administration and other Government agencies. 
The Board is also empowered to hear and decide requests for review of 
transportation audit rate determinations; claims by Federal civilian 
employees regarding travel and relocation expenses; and claims for the 
proceeds of the sale of property of certain Federal civilian employees. 
In addition, the Board provides alternative dispute resolution services 
to executive agencies in both contract disputes which are the subject of 
a contracting officer's decision and other contract-related disputes. 
Although the Board is located within the agency, it functions as an 
independent tribunal.

For further information, contact the Board of Contract Appeals, General 
Services Administration, Washington, DC 20405. Phone, 202-501-0585.

Domestic Assistance Catalog  The Federal Domestic Assistance Catalog 
Program collects and disseminates information on all federally operated 
domestic assistance programs such as grants,loans,and insurance.This 
information is published annually in the Catalog of Federal Domestic 
Assistance.

For further information, contact the Federal Domestic Assistance Catalog 
staff. Phone, 202-708-5126.

Governmentwide Policy  The Office of Governmentwide Policy (OGP) 
collaborates with the Federal community to develop policies and 
guidelines, provide education and training, and identify best practices 
in the areas served by GSA's businesslines: real property and personal 
property; travel and transportation; acquisition; information technology 
(IT) and electronic commerce; regulatory information; and use of Federal 
advisory committees.
    The Office of Acquisition Policy provides resources to support the 
Federal acquisition system. The Office researches, develops, and 
publishes policy guidance, provides career development services for the 
Federal acquisition work force, and reports on more than 20 million 
contract actions annually. For further information, call 202-501-1043. 
For electronic access, contact www.arnet.gov.
    The Office of Electronic Commerce develops electronic commerce 
policies for the Federal Government, including managing with the 
Department of Defense an electronic commerce program office which 
monitors and provides support for interagency efforts for electronic 
commerce across the Government and working with other agencies and with 
the private sector to develop and promote the use of standardized card 
technologies in order to advance a more streamlined electronic 
Government. For further information, call 202-501-1667.
    The Office of Information Technology provides executive and 
interagency information technology (IT) support. The Office also 
supports the Government Information Technology Services Board and 
provides IT tools to support agencies' missions. For further 
information, call 202-501-0202.
    The Office of Intergovernmental Solutions serves as a worldwide 
expert and unique resource on intergovernmental IT issues. The Office 
uses its expertise to help resolve common IT challenges at all levels of 
Government. For more information, call 202-501-0291.
    The Office of Real Property provides leadership in the use and 
management of real property. It is responsible for the development, 
coordination, administration, and issuance of governmentwide management 
principles, guidelines, regulations, standards, criteria, and policies 
that relate to real

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property and asset management. Real property programs include real 
estate operation and management, acquisition, disposal, design, 
construction, space standards, delegations, safety and environmental 
issues, and workplace initiatives including telecommuting and 
cooperative administration support units, whereby agencies share in the 
cost and use of common administrative services. For further information, 
call 202-510-0856.
    The Office of Transportation and Personal Property develops 
governmentwide policies for personal property utilization, donation, and 
sales, and participates in the development and evaluation of 
governmentwide issues, legislation, policies, and objectives related to 
travel, transportation, mail, personal property, aircraft, and the motor 
vehicle fleet management. For further information, call 202-501-1777.
    The Regulatory Information Service Center compiles and disseminates 
information about Federal regulatory activity. The principal publication 
of the Center is the Unified Agenda of Federal Regulatory and 
Deregulatory Actions, which is published in the Federal Register every 
spring and fall. For further information, call 202-482-7345.
    The Committe Management Secretariat plans, develops, evaluates, and 
directs a governmentwide program for maximizing the value-added role of 
public participation in Federal decisionmaking through Federal Advisory 
Committees. For further information, call 202-273-3565.

For further information, contact the Office of Governmentwide Policy. 
Phone, 202-501-8880. Internet, policyworks.gov.

Enterprise Development  The Office of Enterprise Developmentfocuses on 
programs, policy, and outreach to assist the small business community 
nationwide in doing business with GSA.

For further information, call 202-501-1021. Internet, www.gsa.gov/oed.

                             Small Business Centers--General Services Administration
----------------------------------------------------------------------------------------------------------------
                   Region                                           Address                          Telephone
----------------------------------------------------------------------------------------------------------------
National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
New England--Boston, MA                       Rm. 290, 10 Causeway St., 02222                       617-565-8100
Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
Mid-Atlantic--Philadelphia, PA                Rm. 808, 100 Penn Sq. E., 19107-3396                  215-656-5525
Southeast Sunbelt--Atlanta, GA                Rm. 2832, 401 W. Peachtree St. NW., 30303             404-331-5103
Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
Heartland--Kansas City, MO                    Rm. 1160, 1500 E. Bannister Rd., 64131                816-926-7203
Southwest--Fort Worth, TX                     Rm. 11A09, 819 Taylor St., 76102                      817-978-3284
Rocky Mountain--Denver, CO                    Rm. 145, Denver Federal Ctr., 80225-0006              303-236-7408
Pacific Rim--San Francisco, CA                Rm. 405, 450 Golden Gate Ave., 94102                  415-522-2700
  Satellite office--Los Angeles, CA           Rm. 3259, 300 N. Los Angeles St., 90012               213-894-3210
Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
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Federal Technology Service

The Federal Technology Service (FTS)deliversreimbursable local and long-
distance telecommunications, information technology (IT), and 
information security services to Federal agencies. Its mission is to 
provide IT solutions and network services to support its customers' 
missions worldwide through its business lines.
    The network services business line enables FTS to provide its 
customers end-to-end telecommunications services. Included in this 
business line are the the FTS2001 contractsthat provide world-class, 
worldwide long-distance telecommunications services including low-cost, 
state-of-the-art voice, data, and video telecommunications and the local 
telecommunications service that provides local voice and data 
telecommunications to Federal agencies nationwide
    The IT solutions business line helps agencies acquire, manage, 
integrate, and use IT resources and protect the security of Federal 
information.
    The smart card businessline offers services to other Federal 
agencies including standardization of smart cards and building an open 
smart card system configuration consistent with industry standards.

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    The Federal Relay Service(TTY, 800-877-8339) ensures that all 
citizens--hearing individualsand individuals who are deaf, hard of 
hearing, or speech-disabled--have equal access to the Federal 
telecommunications system and enables Federal employees to conduct 
official duties and the general public to conduct business with the 
Federal Government and its agencies.

For further information, contact the Federal Technology Service. Phone, 
703-306-6000.

Federal Supply Service

The Federal Supply Service (FSS) supports Federal agencies worldwide by 
providing them with supplies and services each year. By taking advantage 
of the Government's aggregate buying power, FSS achieves significant 
savings for both the customer and the taxpayer. Its programs are an 
important link in the Government's efforts to protect the environment 
and to give back to the community for the public benefit. FSS carries 
out its mission through the following four business lines:
    --the supply and procurement business line operates a worldwide 
supply system to contract for and distribute personal property and 
services to Federal agencies. It offers convenience, quality, best 
value, and choice by making available a wide array of commercial 
products and services, from office equipment and supplies, paint, tools, 
IT equipment and software, and furniture, to contracts for services such 
as purchase cards, auditing and financial management, and airline 
travel.
    --the vehicleacquisition and leasing services business line buys and 
leases new vehicles to provide Federal agencies with a modern fleet and 
timely replacement of vehicles, lower lease costs, professional 
maintenance management, and a selection of alternative-fuel vehicles. 
The GSA fleet is the largest alternative-fuel vehicle fleet in the 
Federal Government.
    --the personalproperty business line helps to maximize the 
Government's investment in personal property as well as to serve the 
public benefit.
    --the travel and transportation business line provides Federal 
agencies with easy access to commercial sources that can arrange 
employee travel or ship parcels, freight, and household goods.

For more information, contact the Federal Supply Service, Washington, DC 
20406. Phone, 703-305-5600. Internet, www.fss.gsa.gov.

Public BuildingsService

The Public Buildings Service (PBS) provides work environments for over a 
million Federal employees nationwide. Since 1949, PBS has served as a 
builder, developer, lessor, and manager of federally owned and leased 
properties. It provides a full range of real estate services, property 
management, construction and repairs, security services, property 
disposal,and overall portfolio management.

For further information, contact the Office of the Commissioner, Public 
Buildings Service. Phone, 202-501-1100. Internet, www.pbs.gov/pbs.

            Regional Offices--General Services Administration
------------------------------------------------------------------------
         Region                Address              Administrator
------------------------------------------------------------------------
New England.............  Boston, MA (10     Robert J. Dunfey, Jr.
                           Causeway St.,
                           02222).
Northeast and Caribbean.  New York, NY (26   Thomas J. Ryan
                           Federal Plz.,
                           10278).
Mid-Atlantic............  Philadelphia, PA   James A. Williams, Acting
                           (100 Penn Sq.
                           E., 19107-3396).
Southeast Sunbelt.......  Atlanta, GA        Carol A. Dortch
                           (Suite 2800, 401
                           W. Peachtree St.
                           NW., 30365).
Great Lakes.............  Chicago, IL (230   William C. Burke
                           S. Dearborn St.,
                           60604).
The Heartland...........  Kansas City, MO    Glen W. Overton
                           (1500 E.
                           Bannister Rd.,
                           64131).
Greater Southwest.......  Fort Worth, TX     John Pouland
                           (819 Taylor St.,
                           76102).
Rocky Mountain..........  Denver, CO (Bldg.  Susan B. Damour
                           41, Denver
                           Federal Ctr.,
                           80225-0006).
Pacific Rim.............  San Francisco, CA  Kenn N. Kojima
                           (5th Fl., 450
                           Golden Gate
                           Ave., 94102).
Northwest/Arctic........  Auburn, WA (GSA    L. Jay Pearson
                           Ctr., 400 15th
                           St. SW., 98002).
National Capital........  Washington, DC     Nelson B. Alcalde
                           (7th & D Sts.
                           SW., 20407).
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Sources of Information

Contracts  Individuals seeking to do business with the General Services 
Administration may obtain detailed information from the Business Service 
Centers listed in the preceding text. Inquiries concerning programs to 
assist small business should be directed to one of the Business Service 
Centers.
Electronic Access  Information about GSA is available electronically 
through the Internet, at www.gsa.gov.
Employment  Inquiries and applications should be directed to the Human 
Resources Division (CPS), Office of Human Resources, General Services 
Administration, Washington, DC 20405. Phone, 202-501-0370.
Fraud and Waste  Contact the Inspector General's Office. Phone, 202-501-
1780, or 800-424-5210 (toll-free).
Freedom of Information and Privacy Act Requests  Inquiries concerning 
policies pertaining to Freedom of Information Act and Privacy Act 
matters should be addressed to the GSA FOIA or Privacy Act Officer, 
General Services Administration, Room 7136, Washington, DC 20405. Phone, 
202-501-2262 or 202-501-3415. Fax, 202-501-2727.
Property Disposal  Inquiries about the redistribution or competitive 
sale of surplus real property should be directed to the Office of 
Property Disposal, Public Buildings Service, Eighteenth and F Streets 
NW., Washington, DC 20405. Phone, 202-501-0210.
Public and News Media Inquiries  Inquiries from both the general public 
and news media should be directed to the Office of Communications, 
General Services Administration, Eighteenth and F Streets NW., 
Washington, DC 20405. Phone, 202-501-1231.
Publications  Many publications are available at moderate prices through 
the bookstores of the Government Printing Office. Others may be obtained 
free or at production cost from a Small Business Center. The telephone 
numbers and addresses of the Government Printing Office bookstores are 
listed in local telephone directories. If a publication is not 
distributed by any of the stores, inquiries should be directed to the 
originating agency's service or office. The addresses for inquiries are:

  Public Buildings Service (P), General Services Administration, 
    Washington, DC 20405

  Federal Supply Service (F), General Services Administration, 
    Washington, DC 20406

  Office of Finance (BC), General Services Administration, Washington, 
    DC 20405

  Federal Technology Service (T), General Services Administration, 10304 
    Eaton Place, Fairfax, VA 22030

    For a free copy of the U.S. Government TTY Directory, contact the 
Federal Consumer Information Center, Department TTY, Pueblo, CO 81009. 
Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the 
quarterly Consumer Information Catalog, including information on food, 
nutrition, employment, Federal benefits, the environment, fraud, privacy 
and Internet issues, investing and credit, and education, write to the 
Federal Consumer Information Center, Pueblo, CO 81009. Phone, 888-PUEBLO 
(888-878-3256) (toll-free). Internet, www.pueblo.gsa.gov. For 
information about Federal programs and services, call the Federal 
Consumer Information Center's toll-free National Contact Centers at 800-
688-9889, Monday through Friday from 9 a.m. to 8 p.m. eastern time.
    For a free copy of the Federal Relay Service Brochure, contact the 
GSA Federal Telecommunications Service. Phone, 703-904-2848. TTY, 703-
904-2440.
Small Business Activities  Inquiries concerning programs to assist small 
businesses should be directed to one of the Small Business Centers 
listed in the preceding text.
Speakers  Inquiries and requests for speakers should be directed to the 
Office of Communications (X), General Services Administration, 
Washington, DC 20405 (phone, 202-501-0705); or contact the nearest 
regional office.

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For further information concerning the General Services Administration, 
contact the Office of Communications (X), General Services 
Administration, Washington, DC 20405. Phone, 202-501-0705. Internet, 
www.gsa.gov.

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