[United States Government Manual] [June 01, 2001] [Pages 435-443] [From the U.S. Government Publishing Office, www.gpo.gov]GENERAL SERVICES ADMINISTRATION 1800 F Street NW., Washington, DC 20405 Phone, 202-708-5082. Internet, www.gsa.gov. Administrator of General Services Stephen A. Perry Deputy Administrator David L. Bibb, Acting Chief of Staff Daniel R. Levinson Deputy Chief of Staff A. Toni Lewis Hazlewood, Acting Chairman, GSA Board of Contract Stephen M. Daniels Appeals Inspector General William R. Barton General Counsel George Barclay, Acting [[Page 436]] Associate Administrator for Bonnie Storm, Acting Child Care Associate Administrator for Madeline Caliendo Civil Rights Associate Administrator for Bill Bearden, Acting Communications Associate Administrator for Glynis Bell, Acting Congressional and Intergovernmental Affairs Associate Administrator for (vacancy) Enterprise Development Chief Financial Officer William B. Early, Jr. Chief Information Officer Michael W. Carleton Chief Knowledge Officer June V. Huber, Acting Chief People Officer Gail T. Lovelace FEDERAL SUPPLY SERVICE Washington, DC 20406 Phone, 703-305-6667. Fax, 703-305-6577. Commissioner Donna Bennett Deputy Commissioner Lester D. Gray Chief of Staff Barney Brasseux Assistant Commissioner for Carolyn Alston Acquisition Assistant Commissioner for Gary Feit Business Management and Marketing Assistant Commissioner for Patricia Mead Contract Management Assistant Commissioner for Joseph Jeu Transportation and Property Management Assistant Commissioner for (vacancy) Vehicle Acquisition and Leasing Services Assistant Commissioner for John R. Roehmer Enterprise Planning Assistant Commissioner for Woody L. Landers Supply Chief Information Officer Donald P. Heffernan Comptroller Jon Jordan FEDERAL TECHNOLOGY SERVICE 10304 Eaton Place, Fairfax, VA 22030 Phone, 703-306-6020 Commissioner Sandra N. Bates Chief of Staff Cheryl Ward Special Assistant to the Kenneth J. Buck Commissioner Deputy Commissioner Charles Self Assistant Commissioner for C. Allen Olson Acquisition Assistant Commissioner for Sallie McDonald Information Assurance and Critical Infrastructure Protection Assistant Commissioner for Robert E. Suda Information Technology Integration Assistant Commissioner for Margaret Binns Regional Services Assistant Commissioner for Sales Mary G.R. Whitley Assistant Commissioner for Frank E. Lalley Service Delivery [[Page 437]] Assistant Commissioner for John Johnson Service Development Assistant Commissioner for Paul Tennessee, Acting Strategic Planning and Business Development Chief Financial Officer A. Anthony Tisone Chief Information Officer Jimmy S. Parker PUBLIC BUILDINGS SERVICE 1800 F Street NW., Washington, DC 20405 Phone, 202-501-1100 Commissioner Paul Chistolini, Acting Chief of Staff Joseph G. Gerber, Acting Deputy Commissioner William B. Jenkins, Acting Assistant Commissioner for Brian K. Polly, Acting Business Performance Assistant Commissioner for the Richard Yamamoto, Federal Protective Acting Service Assistant Commissioner for Paul Lynch, Acting Portfolio Management Assistant Commissioner for Hilary Peoples, Acting Property Disposal Chief Architect Edward Feiner Chief Financial Officer Charles D'Agostino, Acting Chief Information Officer May McNew OFFICE OF GOVERNMENTWIDE POLICY 1800 F Street NW., Washington, DC 20405 Phone, 202-501-8880 Associate Administrator for Governmentwide G. Martin Wagner Policy Deputy Associate Administrator for John G. Sindelar Governmentwide Policy Deputy Associate Administrator David A. Drabkin for Acquisition Policy Deputy Associate Administrator Mary J. Mitchell for Electronic Commerce Deputy Associate Administrator Joan C. Steyaert for Information Technology Deputy Associate Administrator Francis A. McDonough for Intergovernmental Solutions Deputy Associate Administrator David L. Bibb for Real Property Deputy Associate Administrator Rebecca R. Rhodes for Transportation and Personal Property [For the General Services Administration statement of organization, see the Code of Federal Regulations, Title 41, Part 105-53] ------------------------------------------------------------------------ The General Services Administration establishes policy for and provides economical and efficient management of Government property and records, including construction and operation of buildings; procurement and distribution of supplies; utilization and disposal of real and personal property; transportation, traffic, and [[Page 438]] communications management; and management of the governmentwide automatic data processing resources program. [GRAPHIC] [TIFF OMITTED] T188578.045 The General Services Administration (GSA) was established by section 101 of the Federal Property and Administrative Services Act of 1949 (40 U.S.C. 751). Contract Appeals The General Services Administration Board of Contract Appeals is responsible for resolving disputes arising out of contracts with the General Services Administration and other Government agencies. The Board is also empowered to hear and decide requests for review of transportation audit rate determinations; claims by Federal civilian employees regarding travel and relocation expenses; and claims for the proceeds of the sale of property of certain Federal civilian employees. In addition, the Board provides alternative dispute resolution services to executive agencies in both contract disputes which are the subject of a contracting officer's decision and other contract-related disputes. Although the Board is located within the agency, it functions as an independent tribunal. For further information, contact the Board of Contract Appeals, General Services Administration, Washington, DC 20405. Phone, 202-501-0585. Domestic Assistance Catalog The Federal Domestic Assistance Catalog Program collects and disseminates information on all federally operated domestic assistance programs such as grants,loans,and insurance.This information is published annually in the Catalog of Federal Domestic Assistance. For further information, contact the Federal Domestic Assistance Catalog staff. Phone, 202-708-5126. Governmentwide Policy The Office of Governmentwide Policy (OGP) collaborates with the Federal community to develop policies and guidelines, provide education and training, and identify best practices in the areas served by GSA's businesslines: real property and personal property; travel and transportation; acquisition; information technology (IT) and electronic commerce; regulatory information; and use of Federal advisory committees. The Office of Acquisition Policy provides resources to support the Federal acquisition system. The Office researches, develops, and publishes policy guidance, provides career development services for the Federal acquisition work force, and reports on more than 20 million contract actions annually. For further information, call 202-501-1043. For electronic access, contact www.arnet.gov. The Office of Electronic Commerce develops electronic commerce policies for the Federal Government, including managing with the Department of Defense an electronic commerce program office which monitors and provides support for interagency efforts for electronic commerce across the Government and working with other agencies and with the private sector to develop and promote the use of standardized card technologies in order to advance a more streamlined electronic Government. For further information, call 202-501-1667. The Office of Information Technology provides executive and interagency information technology (IT) support. The Office also supports the Government Information Technology Services Board and provides IT tools to support agencies' missions. For further information, call 202-501-0202. The Office of Intergovernmental Solutions serves as a worldwide expert and unique resource on intergovernmental IT issues. The Office uses its expertise to help resolve common IT challenges at all levels of Government. For more information, call 202-501-0291. The Office of Real Property provides leadership in the use and management of real property. It is responsible for the development, coordination, administration, and issuance of governmentwide management principles, guidelines, regulations, standards, criteria, and policies that relate to real [[Page 440]] property and asset management. Real property programs include real estate operation and management, acquisition, disposal, design, construction, space standards, delegations, safety and environmental issues, and workplace initiatives including telecommuting and cooperative administration support units, whereby agencies share in the cost and use of common administrative services. For further information, call 202-510-0856. The Office of Transportation and Personal Property develops governmentwide policies for personal property utilization, donation, and sales, and participates in the development and evaluation of governmentwide issues, legislation, policies, and objectives related to travel, transportation, mail, personal property, aircraft, and the motor vehicle fleet management. For further information, call 202-501-1777. The Regulatory Information Service Center compiles and disseminates information about Federal regulatory activity. The principal publication of the Center is the Unified Agenda of Federal Regulatory and Deregulatory Actions, which is published in the Federal Register every spring and fall. For further information, call 202-482-7345. The Committe Management Secretariat plans, develops, evaluates, and directs a governmentwide program for maximizing the value-added role of public participation in Federal decisionmaking through Federal Advisory Committees. For further information, call 202-273-3565. For further information, contact the Office of Governmentwide Policy. Phone, 202-501-8880. Internet, policyworks.gov. Enterprise Development The Office of Enterprise Developmentfocuses on programs, policy, and outreach to assist the small business community nationwide in doing business with GSA. For further information, call 202-501-1021. Internet, www.gsa.gov/oed. Small Business Centers--General Services Administration ---------------------------------------------------------------------------------------------------------------- Region Address Telephone ---------------------------------------------------------------------------------------------------------------- National Capital--Washington, DC Rm. 1050, 7th & D Sts. SW., 20407 202-708-5804 New England--Boston, MA Rm. 290, 10 Causeway St., 02222 617-565-8100 Northeast and Caribbean--New York, NY Rm. 18-130, 26 Federal Plz., 10278 212-264-1234 Mid-Atlantic--Philadelphia, PA Rm. 808, 100 Penn Sq. E., 19107-3396 215-656-5525 Southeast Sunbelt--Atlanta, GA Rm. 2832, 401 W. Peachtree St. NW., 30303 404-331-5103 Great Lakes--Chicago, IL Rm. 3714, 230 S. Dearborn St., 60604 312-353-5383 Heartland--Kansas City, MO Rm. 1160, 1500 E. Bannister Rd., 64131 816-926-7203 Southwest--Fort Worth, TX Rm. 11A09, 819 Taylor St., 76102 817-978-3284 Rocky Mountain--Denver, CO Rm. 145, Denver Federal Ctr., 80225-0006 303-236-7408 Pacific Rim--San Francisco, CA Rm. 405, 450 Golden Gate Ave., 94102 415-522-2700 Satellite office--Los Angeles, CA Rm. 3259, 300 N. Los Angeles St., 90012 213-894-3210 Northwest/Arctic--Auburn, WA 400 15th St. SW., 98001 253-931-7956 ---------------------------------------------------------------------------------------------------------------- Federal Technology Service The Federal Technology Service (FTS)deliversreimbursable local and long- distance telecommunications, information technology (IT), and information security services to Federal agencies. Its mission is to provide IT solutions and network services to support its customers' missions worldwide through its business lines. The network services business line enables FTS to provide its customers end-to-end telecommunications services. Included in this business line are the the FTS2001 contractsthat provide world-class, worldwide long-distance telecommunications services including low-cost, state-of-the-art voice, data, and video telecommunications and the local telecommunications service that provides local voice and data telecommunications to Federal agencies nationwide The IT solutions business line helps agencies acquire, manage, integrate, and use IT resources and protect the security of Federal information. The smart card businessline offers services to other Federal agencies including standardization of smart cards and building an open smart card system configuration consistent with industry standards. [[Page 441]] The Federal Relay Service(TTY, 800-877-8339) ensures that all citizens--hearing individualsand individuals who are deaf, hard of hearing, or speech-disabled--have equal access to the Federal telecommunications system and enables Federal employees to conduct official duties and the general public to conduct business with the Federal Government and its agencies. For further information, contact the Federal Technology Service. Phone, 703-306-6000. Federal Supply Service The Federal Supply Service (FSS) supports Federal agencies worldwide by providing them with supplies and services each year. By taking advantage of the Government's aggregate buying power, FSS achieves significant savings for both the customer and the taxpayer. Its programs are an important link in the Government's efforts to protect the environment and to give back to the community for the public benefit. FSS carries out its mission through the following four business lines: --the supply and procurement business line operates a worldwide supply system to contract for and distribute personal property and services to Federal agencies. It offers convenience, quality, best value, and choice by making available a wide array of commercial products and services, from office equipment and supplies, paint, tools, IT equipment and software, and furniture, to contracts for services such as purchase cards, auditing and financial management, and airline travel. --the vehicleacquisition and leasing services business line buys and leases new vehicles to provide Federal agencies with a modern fleet and timely replacement of vehicles, lower lease costs, professional maintenance management, and a selection of alternative-fuel vehicles. The GSA fleet is the largest alternative-fuel vehicle fleet in the Federal Government. --the personalproperty business line helps to maximize the Government's investment in personal property as well as to serve the public benefit. --the travel and transportation business line provides Federal agencies with easy access to commercial sources that can arrange employee travel or ship parcels, freight, and household goods. For more information, contact the Federal Supply Service, Washington, DC 20406. Phone, 703-305-5600. Internet, www.fss.gsa.gov. Public BuildingsService The Public Buildings Service (PBS) provides work environments for over a million Federal employees nationwide. Since 1949, PBS has served as a builder, developer, lessor, and manager of federally owned and leased properties. It provides a full range of real estate services, property management, construction and repairs, security services, property disposal,and overall portfolio management. For further information, contact the Office of the Commissioner, Public Buildings Service. Phone, 202-501-1100. Internet, www.pbs.gov/pbs. Regional Offices--General Services Administration ------------------------------------------------------------------------ Region Address Administrator ------------------------------------------------------------------------ New England............. Boston, MA (10 Robert J. Dunfey, Jr. Causeway St., 02222). Northeast and Caribbean. New York, NY (26 Thomas J. Ryan Federal Plz., 10278). Mid-Atlantic............ Philadelphia, PA James A. Williams, Acting (100 Penn Sq. E., 19107-3396). Southeast Sunbelt....... Atlanta, GA Carol A. Dortch (Suite 2800, 401 W. Peachtree St. NW., 30365). Great Lakes............. Chicago, IL (230 William C. Burke S. Dearborn St., 60604). The Heartland........... Kansas City, MO Glen W. Overton (1500 E. Bannister Rd., 64131). Greater Southwest....... Fort Worth, TX John Pouland (819 Taylor St., 76102). Rocky Mountain.......... Denver, CO (Bldg. Susan B. Damour 41, Denver Federal Ctr., 80225-0006). Pacific Rim............. San Francisco, CA Kenn N. Kojima (5th Fl., 450 Golden Gate Ave., 94102). Northwest/Arctic........ Auburn, WA (GSA L. Jay Pearson Ctr., 400 15th St. SW., 98002). National Capital........ Washington, DC Nelson B. Alcalde (7th & D Sts. SW., 20407). ------------------------------------------------------------------------ [[Page 442]] Sources of Information Contracts Individuals seeking to do business with the General Services Administration may obtain detailed information from the Business Service Centers listed in the preceding text. Inquiries concerning programs to assist small business should be directed to one of the Business Service Centers. Electronic Access Information about GSA is available electronically through the Internet, at www.gsa.gov. Employment Inquiries and applications should be directed to the Human Resources Division (CPS), Office of Human Resources, General Services Administration, Washington, DC 20405. Phone, 202-501-0370. Fraud and Waste Contact the Inspector General's Office. Phone, 202-501- 1780, or 800-424-5210 (toll-free). Freedom of Information and Privacy Act Requests Inquiries concerning policies pertaining to Freedom of Information Act and Privacy Act matters should be addressed to the GSA FOIA or Privacy Act Officer, General Services Administration, Room 7136, Washington, DC 20405. Phone, 202-501-2262 or 202-501-3415. Fax, 202-501-2727. Property Disposal Inquiries about the redistribution or competitive sale of surplus real property should be directed to the Office of Property Disposal, Public Buildings Service, Eighteenth and F Streets NW., Washington, DC 20405. Phone, 202-501-0210. Public and News Media Inquiries Inquiries from both the general public and news media should be directed to the Office of Communications, General Services Administration, Eighteenth and F Streets NW., Washington, DC 20405. Phone, 202-501-1231. Publications Many publications are available at moderate prices through the bookstores of the Government Printing Office. Others may be obtained free or at production cost from a Small Business Center. The telephone numbers and addresses of the Government Printing Office bookstores are listed in local telephone directories. If a publication is not distributed by any of the stores, inquiries should be directed to the originating agency's service or office. The addresses for inquiries are: Public Buildings Service (P), General Services Administration, Washington, DC 20405 Federal Supply Service (F), General Services Administration, Washington, DC 20406 Office of Finance (BC), General Services Administration, Washington, DC 20405 Federal Technology Service (T), General Services Administration, 10304 Eaton Place, Fairfax, VA 22030 For a free copy of the U.S. Government TTY Directory, contact the Federal Consumer Information Center, Department TTY, Pueblo, CO 81009. Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the quarterly Consumer Information Catalog, including information on food, nutrition, employment, Federal benefits, the environment, fraud, privacy and Internet issues, investing and credit, and education, write to the Federal Consumer Information Center, Pueblo, CO 81009. Phone, 888-PUEBLO (888-878-3256) (toll-free). Internet, www.pueblo.gsa.gov. For information about Federal programs and services, call the Federal Consumer Information Center's toll-free National Contact Centers at 800- 688-9889, Monday through Friday from 9 a.m. to 8 p.m. eastern time. For a free copy of the Federal Relay Service Brochure, contact the GSA Federal Telecommunications Service. Phone, 703-904-2848. TTY, 703- 904-2440. Small Business Activities Inquiries concerning programs to assist small businesses should be directed to one of the Small Business Centers listed in the preceding text. Speakers Inquiries and requests for speakers should be directed to the Office of Communications (X), General Services Administration, Washington, DC 20405 (phone, 202-501-0705); or contact the nearest regional office. [[Page 443]] For further information concerning the General Services Administration, contact the Office of Communications (X), General Services Administration, Washington, DC 20405. Phone, 202-501-0705. Internet, www.gsa.gov. ------------------------------------------------------------------------