[United States Government Manual]
[June 01, 2000]
[Pages 553-557]
[From the U.S. Government Publishing Office, www.gpo.gov]



UNITED STATES POSTAL SERVICE

475 L'Enfant Plaza SW., Washington, DC 20260-0010

Phone, 202-268-2000. Internet, www.usps.gov.
Board of Governors:                                 

Chairman of the Board                             Einar V. Dyhrkopp
Vice Chairman of the Board                        Robert F. Rider
Secretary of the Board                            Thomas J. Koerber
Inspector General                                 Karla Wolfe Corcoran

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Governors                                         Ernesta Ballard, 
                                                          LeGree S. 
                                                          Daniels, Tirso 
                                                          del Junco, S. 
                                                          David Fineman, 
                                                          Ned R. 
                                                          McWherter, 
                                                          John F. Walsh, 
                                                          Sam Winters
Postmaster General and Chief Executive Officer    William J. Henderson
Deputy Postmaster General                         John Nolan

Management:                                         

Postmaster General and Chief Executive Officer    William J. Henderson
    President, Expedited/Package                  John F. Kelly
            Services
    Vice President, Strategic Planning            Robert A.F. Reisner
    Deputy Postmaster General                     John Nolan
        Chief Postal Inspector                    Kenneth C. Weaver
        Executive Vice President and              M. Richard Porras
                Chief Financial Officer
        Senior Vice President,                    (vacancy)
                Corporate/Business 
                Development
        Senior Vice President,                    Deborah K. Willhite
                Government Relations and 
                Public Policy
        Senior Vice President, Human              Patrick R. Donahoe
                Resources
        Senior Vice President,                    Allen Kane
                Marketing, and Chief 
                Marketing Officer
        Senior Vice President,                    Peter A. Jacobson
                Technology, and Chief 
                Technology Officer
        Vice President and General                Mary Anne Gibbons
                Counsel
    Executive Vice President and Chief            Clarence E. Lewis, Jr.
            Operating Officer
        Senior Vice President,                    John E. Potter
                Operations
        Senior Vice President, Sales              Gail G. Sonnenberg

Area Operations:                                    

    Vice President, Allegheny Area                (vacancy)
    Vice President, Great Lakes Area              (vacancy)
    Vice President, Mid-Atlantic Area             Henry A. Pankey
    Vice President, Midwest Area                  Suzanne Medvidovich
    Vice President, New York Metro Area           David L. Solomon
    Vice President, Northeast Area                Jon M. Steele
    Vice President, Pacific Area                  Jesse Durazo
    Vice President, Southeast Area                Robert T. Davis
    Vice President, Southwest Area                George L. Lopez
    Vice President, Western Area                  Craig G. Wade

[For the United States Postal Service statement of organization, see the 
        Code of Federal Regulations, Title 39, Parts 221-226]

------------------------------------------------------------------------

The United States Postal Service provides mail processing and delivery 
services to individuals and businesses within the United States. The 
Service is committed to serving customers through the development of 
efficient mail-handling systems and operates its own planning and 
engineering programs. It is also the responsibility of the Postal 
Service to protect the mails from loss or theft and to apprehend those 
who violate postal laws.


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T186873.068


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The Postal Service was created as an independent establishment of the 
executive branch by the Postal Reorganization Act (39 U.S.C. 101 et 
seq.), approved August 12, 1970. The United States Postal Service 
commenced operations on July 1, 1971.
    The Postal Service has approximately 798,000 employees and handles 
about 202 billion pieces of mail annually. The chief executive officer 
of the Postal Service, the Postmaster General, is appointed by the nine 
Governors of the Postal Service, who are appointed by the President with 
the advice and consent of the Senate for overlapping 9-year terms. The 
Governors and the Postmaster General appoint the Deputy Postmaster 
General, and these 11 people constitute the Board of Governors.
    In addition to the national headquarters, there are area and 
district offices supervising approximately 38,000 post offices, 
branches, stations, and community post offices throughout the United 
States.

Activities

In order to expand and improve service to the public, the Postal Service 
is engaged in customer cooperation activities, including the development 
of programs for both the general public and major customers. The 
Consumer Advocate, a postal ombudsman, represents the interest of the 
individual mail customer in matters involving the Postal Service by 
bringing complaints and suggestions to the attention of top postal 
management and solving the problems of individual customers. To provide 
postal services responsive to public needs, the Postal Service operates 
its own planning, research, engineering, real estate, and procurement 
programs specially adapted to postal requirements, and maintains close 
ties with international postal organizations.
    The Postal Service is the only Federal agency whose employment 
policies are governed by a process of collective bargaining under the 
National Labor Relations Act. Labor contract negotiations, affecting all 
bargaining unit personnel, as well as personnel matters involving 
employees not covered by collective bargaining agreements, are 
administered by Labor Relations or Human Resources.
    The U.S. Postal Inspection Serviceis the Federal law enforcement 
agency which has jurisdiction in criminal matters affecting the 
integrity and security of the mail. Postal Inspectors enforce more than 
200 Federal statutes involving mail fraud, mail bombs, child 
pornography, illegal drugs, mail theft, and other postal crimes, as well 
as being responsible for the protection of all postal employees.

         Postal Inspection Service--United States Postal Service
------------------------------------------------------------------------
          Division                     Address               Telephone
------------------------------------------------------------------------
Florida....................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                              Miramar, FL 33027-3242.
Gulf Coast.................  P.O. Box 1276, Houston, TX     713-238-4400
                              77251-1276.
Michiana...................  P.O. Box 330119, Detroit,      313-226-8184
                              MI 48232-6119.
Mid-Atlantic...............  P.O. Box 3000, Charlotte,      704-329-9120
                              NC 28228-3000.
Midwest....................  1106 Walnut St., St. Louis,    314-539-9300
                              MO 63199-2201.
New York Metro.............  P.O. Box 555, New York, NY     212-330-3844
                              10116-0555.
North Jersey/Caribbean.....  P.O. Box 509, Newark, NJ       973-693-5400
                              07101-0509.
Northeast..................  7th Fl., 425 Summer St.,       617-464-8000
                              Boston, MA 02210-1736.
Northern California........  P.O. Box 882528, San           415-778-5800
                              Francisco, CA 94188-2528.
Northern Illinois..........  Rm. 50190, 433 W. Harrison     312-983-7900
                              St., Chicago, IL 60669-
                              2201.
Northwest..................  P.O. Box 400, Seattle, WA      206-442-6300
                              98111-4000.
Philadelphia Metro.........  P.O. Box 7500,                 215-895-8450
                              Philadelphia, PA 19101-
                              9000.
Rocky Mountain.............  Suite 900, 1745 Stout St.,     303-313-5320
                              Denver, CO 80202-3034.
Southeast..................  P.O. Box 16489, Atlanta, GA    404-608-4500
                              30321-0489.
Southern California........  P.O. Box 2000, Pasadena, CA    626-405-1200
                              91102-2000.
Southwest..................  P.O. Box 162929, Fort          817-317-3400
                              Worth, TX 76161-2929.
Washington Metro...........  P.O. Box 96096, Washington,    202-636-2300
                              DC 20066-6096.
Western Allegheny..........  Rm. 2101, 1001 California      412-359-7900
                              Ave., Pittsburgh, PA 15290-
                              9000.
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Sources of Information

Inquiries on the following information should be directed to the 
specified office, U.S. Postal Service, 475 L'Enfant Plaza SW., 
Washington, DC 20260.
Consumer Information  For general information, call 800-275-8777 (800-
ASK-USPS) 24 hours a day. Consumer Affairs Help Line, 202-268-2284. TDD, 
202-268-2310. Express Mail Hotline, 800-222-1811. Fax, 202-268-2304. 
Information on past and present schemes used to defraud the public is 
available through Congressional and Public Affairs, Postal Inspection 
Service. Phone, 202-268-5400.
Contracts and Small Business Activities  Contact Supplier Diversity. 
Phone, 202-268-4633.
Employment  General information about jobs such as clerk, letter 
carrier, etc., including information about programs for veterans, may be 
obtained by contacting the nearest post office.
    Individuals interested in working at the Postal Headquarters in 
Washington, DC, may obtain information by calling the U.S. Postal 
Service information hotline. Phone, 800-562-8777 (800-JOB-USPS).
    Information about Postal Inspector employment may be obtained from 
the Office of Recruitment. Phone, 301-983-7400.
Inspector General  The Office of Inspector General maintains a toll-free 
hotline as a means for individuals to report activities involving fraud, 
waste, or mismanagement. Phone, 888-USPS-OIG. Fax, 703-248-2259. 
Complaints may be sent by mail to the United States Postal Service, 
Office of Inspector General Hotline, 10th Floor, 1735 North Lynn Street, 
Arlington, VA 22209-2020. Publicly available documents and information 
on the Office of Inspector General and some Freedom of Information Act 
documents are available electronically through the Internet, at 
www.uspsoig.gov.
Philatelic Sales  Contact the Philatelic Fulfillment Service Center, 
Kansas City, MO 64179-1009. Phone, 800-782-6724 (800-STAMP-24).
Publications  Pamphlets on mailability, postage rates and fees, and many 
other topics may be obtained free of charge from the nearest post 
office.
    Most postal regulations are contained in Postal Service manuals 
covering domestic mail, international mail, postal operations, 
administrative support, employee and labor relations, financial 
management, and procurement. These manuals and other publications 
including the National Five-Digit ZIP Code and Post Office Directory 
(Publication 65) may be purchased from the Superintendent of Documents, 
Government Printing Office, Washington, DC 20402-0001. The National 
Five-Digit ZIP Code and Post Office Directory is also available through 
local post offices.
Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
2900.

For further information, contact the U.S. Postal Service, 475 L'Enfant 
Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, 
www.usps.gov.