[United States Government Manual]
[June 01, 2000]
[Pages 523-533]
[From the U.S. Government Publishing Office, www.gpo.gov]




SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416

Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.
Administrator                                     Aida Alvarez
Deputy Administrator                              Fred Hochberg
Chief Counsel for Advocacy                        Jere W. Glover
Chief Financial Officer                           Joe Loddo
Chief Operating Officer                           Kris Marcy
Chief of Staff                                    Kris Swedin
Counselor to the Administrator                    Betty Baca
Director, Executive Secretariat                   Susan Walthall
Director, External Affairs                        (vacancy)
General Counsel                                   Michael Schattman
Inspector General                                 Phyllis Fong
Associate Administrator for Disaster Assistance   Bernard Kulik
Associate Administrator for Communications and    (vacancy)
        Public Liaison
Assistant Administrator for Congressional and     Jane Merkin
      Legislative Affairs

[[Page 524]]

Assistant Administrator for Equal Employment      Erline Patrick
        Opportunity and Civil Rights Compliance
Associate Administrator for Field Operations      Robert Baskin
Assistant Administrator for Hearings and Appeals  (vacancy)
Associate Deputy Administrator for Capital        Charles Tansey
        Access
    Associate Administrator for                   Jane Butler
            Financial Assistance
    Assistant Administrator for                   James Wilfong
            International Trade
    Associate Administrator for                   Don Christensen
            Investment
    Associate Administrator for Surety            Robert J. Moffitt
            Guarantees
Associate Deputy Administrator for                Darryl Dennis
        Entrepreneurial Development
    Associate Administrator for Business          Monika Harrison
            Initiatives
    Assistant Administrator for Native            Lydia Pickford
            American Affairs
    Associate Administrator for Small             Johnnie Albertson
            Business Development Centers
    Assistant Administrator for Veterans          Clifton Toulson, Jr.
            Affairs
    Assistant Administrator for Women's           Sherrye Henry
            Business Ownership
Associate Deputy Administrator for Government     James Ballentine
        Contracting and Minority Enterprise 
        Development
    Associate Administrator for                   Barry Meltz, Acting
            Government Contracting
    Associate Administrator for Minority          Delorice Ford, Acting
            Enterprise Development
    Assistant Administrator for Size              Gary M. Jackson
            Standards
    Assistant Administrator for                   (vacancy)
            Technology
Associate Deputy Administrator for Management     Elizabeth A. Montoya
        and Administration
    Assistant Administrator for                   Thomas Dumaresq
            Administration
    Assistant Administrator for Human             Carolyn J. Smith
            Resources
    Chief Information Officer                     Lawrence Barrett

[For the Small Business Administration statement of organization, see 
        the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to 
aid, counsel, assist, and protect the interests of small business; 
ensure that small business concerns receive a fair portion of Government 
purchases, contracts, and subcontracts, as well as of the sales of 
Government property; make loans to small business concerns, State and 
local development companies, and the victims of floods or other 
catastrophes, or of certain types of economic injury; and license, 
regulate, and make loans to small business investment companies.

The Small Business Administration (SBA) was created by the Small 
Business Act of 1953 and derives its present existence and authority 
from the Small Business Act (15 U.S.C. 631 et seq.) and the Small 
Business Investment Act of 1958 (15 U.S.C. 661).

[[Page 525]]

T186873.062

[[Page 526]]

Activities

Advocacy  The Office of Advocacy is mandated by Congress to serve as an 
independent spokesperson within public policy councils for the more than 
22.5 million small businesses throughout the country. The Office is 
headed by the Chief Counsel for Advocacy, appointed by the President 
from the private sector with the advice and consent of the Senate, who 
advances the views, concerns, and interests of small business before the 
Congress, the White House, and Federal and State regulatory agencies.
    The Office monitors the compliance of Federal agencies with the 
requirement that they analyze the impact of their regulations on small 
entities and consider less burdensome alternatives. The Office is one of 
the leading national sources for information on the state of small 
business and the issues that affect small business success and growth. 
It conducts economic and statistical research into matters affecting the 
competitive strength of small business and jobs created by small 
business, and analyzes the impact of Federal laws, regulations, and 
programs on small businesses, making recommendations to policymakers for 
appropriate adjustments to meet the special needs of small business.
    Additionally, regional advocates enhance communication between the 
small business community and the Chief Counsel. As the Chief Counsel's 
direct link to local business owners, State and local government 
agencies, State legislatures, and small business organizations, they 
help identify new issues and problems of small business by monitoring 
the effect of Federal and State regulations and policies on the local 
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533. Internet, www.sba.gov/advo.

Business Initiatives  SBA develops and cosponsors counseling, education, 
training, and information resources for small businesses. It has forged 
ongoing partnerships with resource partners to deliver most of the 
business education and training programs offered annually at low cost. 
One-on-one counseling is provided free of charge by the Service Corps of 
Retired Executives.
    The Business Information Center (BIC) program is among the most 
innovative methods of providing small business owners with a one-stop 
approach to information, education, and training. The centers combine 
the latest computer technology, hardware, and software, an extensive 
small business reference library of hard copy books and publications, 
and current management videotapes to help clients venture into new 
business areas. The use of software for a variety of business 
applications offers clients of all types a means of addressing their 
diverse needs. Although most BIC's are stand-alone centers, BIC's in 
empowerment zones will form the core element of one-stop capital shops.
    In addition to education and training events, SBA offers 
publications on a variety of business management and growth topics. 
These publications are available free of cost on SBA's website, at 
www.sba.gov.

For further information, contact the Office of Business Initiatives. 
Phone, 202-205-6665.

Capital Access The Office of the Associate Deputy Administrator for 
Capital Access provides overall direction for SBA's finance programs, a 
comprehensive array of debt and equity programs for the smallest start-
up businesses to those which have been in operation for a number of 
years and need new capital to expand. In addition to lending to 
businesses which sell their products and services within the United 
States, the Office provides direction for SBA's business development and 
financial assistance programs for small-business exporters and a surety 
bond guarantee program for small-business contractors.

For further information, contact the Office of Capital Access. Phone, 
202-205-6657.

Community Development  As part of the President's efforts to revitalize 
distressed inner cities and rural

[[Page 527]]

communities through Federal and local government cooperation, SBA 
initiated the one stop capital shop initiative in 1994. SBA makes a one 
stop capital shop available to each enterprise zone community to provide 
easy access to small business assistance in distressed, underserved 
communities. Each one stop capital shop has a BIC which offers extensive 
small business libraries and publications, as well as state-of-the-art 
computer resources, small business software, and Internet access. They 
offer extensive training services from local Small Business Development 
Centers, Service Corps of Retired Executives counseling, microenterprise 
loans, technical assistance, private sector lending partners, and 
government contracts assistance.

For further information, contact the Office of One Stop Capital Shop. 
Phone, 202-205-6706. Internet, www.sba.gov/onestop.

Disaster Assistance  The Administration serves as the Federal disaster 
bank for nonfarm, private sector losses. It lends money to help the 
victims of floods, riots, or other catastrophes repair or replace most 
disaster-damaged property. Direct loans with subsidized interest rates 
are made to assist individuals, homeowners, businesses of all sizes and 
nonprofit organizations.

For further information, contact the Office of Disaster Assistance. 
Phone, 202-205-6734.

Financial Assistance  SBA provides its guarantee to lending institutions 
and certified development companies which make loans to small-business 
concerns (including farms), which in turn, use the loans to provide 
working capital and help finance the acquisition of land and buildings; 
the construction, conversion, or expansion of facilities; and the 
purchase of machinery and equipment.
    SBA provides revolving lines of creditand loan guarantees to finance 
commercial construction or building rehabilitation for sale. It makes 
loans to qualified employee trusts and may finance small firms that 
manufacture, sell, install, service, or develop specific energy 
measures, including engineering, architectural, consulting, or other 
professional services connected with eligible energy measures. SBA also 
makes loans for the installation of pollution control measures.
    The Administration makes loans and grantsto nonprofit organizations 
that act as intermediaries to provide technical and small-scale 
financial assistance to very small businesses under SBA's MicroLoan 
Program. The Administration also provides small-scale financial and 
technical assistance to very small businesses through loans and grants 
to nonprofit organizations that act as intermediaries.

For further information, contact the nearest Small Business 
Administration district office.

Government Contracting  The Administration works closely with purchasing 
agencies of the Federal Government and with the Nation's major prime 
contractors in developing policies and procedures that will maximize 
practicable participation by small, small disadvantaged, historically 
underutilized, and women-owned small businesses in contracts awarded by 
the U.S. Government and subcontracts awarded by its large contractors. 
It sets aside or reserves applicable Government purchases for contracts 
competitively awarded to SBC's and provides an appeal procedure for a 
low-bidding small business whose ability to perform a contract is 
questioned by the contracting officer. SBA encourages subcontract 
opportunities for small businesses by maintaining close contact with 
large prime contractors and by referring qualified small businesses to 
them. It coordinates and manages setting of annual goals for contracts 
and subcontracts awarded to small businesses by Federal agencies.
    The Administration maintains an Internet-based database (PRO-Net) 
that provides profiles of small businesses that can be readily accessed 
by Federal Government contracting officers, State and local governments, 
and other contractors seeking small business contractors, 
subcontractors, or partnerships for contracting opportunities. It 
cooperates with Government agencies in ensuring that

[[Page 528]]

small businesses have a fair opportunity to acquire new and surplus 
Government property,such as timber, royalty oil, strategic materials, 
and mineral leases, that is sold to the private sector.

For further information, contact the Office of Government Contracting. 
Phone, 202-205-6460.

International Trade  The Office of International Trade provides export 
financing and export promotion services to small businesses. It 
administers the export working capital program, which provides short-
term, transaction-specific financing for exporting, including pre-export 
financing of labor and materials, financing receivables generated from 
these sales, and standby letters of credit used as performance bonds or 
payment guarantees to foreign buyers.
    The Office is a major participant in the U.S. Export Assistance 
Center (USEAC) initiative. The centers provide a single point of contact 
for all Federal export promotion and finance programs in the following 
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago, 
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA; 
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia, 
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
    The Office develops and recommends agency policy and procedures to 
effectively deliver the international trade program, provides tools for 
SBA's resource partners, and coordinates activities with agency resource 
partners and USEAC's to improve accessibility to its programs. The 
Office also coordinates with other Federal agencies, under the auspices 
of the Trade Promotion Coordinating Committee (TPCC), to ensure that 
trade promotion information and trade events are communicated to the 
small business community. The Office also works with agencies of the 
TPCC in coordinating and facilitating trade between the U.S. small 
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade. 
Phone, 202-205-6720.

Investment  The Administration licenses, regulates, and provides 
financial assistance to privately owned and managed small-business 
investment companies. The sole function of these investment companies is 
to provide venture capital in the form of equity financing, long-term 
loan funds, and management services to small-business concerns 
throughout the United States.

For further information, contact the Investment Division. Phone, 202-
205-6510.

MinorityEnterprise Development  The Minority Enterprise Development 
Program is designed to promote and strengthen businesses owned by 
socially and economically disadvantaged persons. Program participants 
receive a wide variety of services from SBA including management and 
technical assistance, loans, and Federal contracts. Information 
regarding the program is provided by SBA district offices.

For further information, contact the Office of Minority Enterprise 
Development. Phone, 202-205-6412.

Native American Affairs  The Office of Native American Affairs was 
established to assist and encourage the creation, development, and 
expansion of Native American-owned small businesses by developing and 
implementing initiatives designed to address those difficulties 
encountered by Native Americans in their quest to start, develop, and 
expand small businesses. In addition, in an effort to address the unique 
conditions encountered by reservation-based entrepreneurs, SBA has 
established the Tribal Business Information Centers (TBIC) pilot 
project. The project is a partnership arrangement between a tribe or 
tribal college and SBA.
    TBIC's offer community access to business-related computer software 
technology, provide one-on-one business counseling, and hold business 
workshops on an ongoing basis. Additionally, all TBIC managers/
facilitators have received extensive training in all SBA entrepreneurial 
development programs, lending programs, and procurement programs. 
Currently there are 17 centers located in

[[Page 529]]

Arizona, California, Minnesota, Montana, North Carolina, North Dakota, 
and South Dakota.
    Besides administering the TBIC pilot project, the Office actively 
participates with other SBA program offices and other Federal agencies 
to ensure that Native American entrepreneurs are being actively 
encouraged to participate. Also, the Office maintains liaisons with 
tribal governments, business organizations, and Native American 
community organizations.

For further information, contact the Office of Native American Affairs. 
Phone, 202-205-7364.

Regulatory Fairness Program  The Regulatory Fairness Program (RegFair) 
provides small businesses with a meaningful way to comment on the 
enforcement and compliance activities of the Federal agencies that 
regulate them. RegFair is headed by a national Ombudsman, who rates and 
evaluates efforts of Federal agencies to become more small-business 
friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small 
business owners, support the Ombudsman by collecting information, making 
recommendations for agencies, and advising the Ombudsman on the 
regulatory climate faced by small businesses. Each board has five 
members who are small business owners, giving them an understanding of 
what small businesses face with Federal regulations. A small business 
can comment on Federal enforcement activities by contacting a Regulatory 
Fairness Board member, filing an agency appraisal form, or testifying at 
a RegFair public hearing.

For further information, contact the Office of the National Ombudsman. 
Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll-free). 
Internet, www.sba.gov/regfair.

Small Business Development Centers  Small Business Development Centers 
provide counseling and training to existing and prospective small 
business owners at approximately 1,000 locations around the country, 
operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam, 
and American Samoa. The Small Business Development Center Program is a 
cooperative effort of the private sector, the educational community, and 
Federal, State, and local governments. It enhances economic development 
by providing small businesses with management and technical assistance.
    The Office of Small Business Development Centers develops national 
policies and goals. It establishes standards for the selection and 
performance of Centers, monitors compliance with applicable Office of 
Management and Budget circulars and laws, and implements new approaches 
to improve operations of existing centers.
    The Office is responsible for coordinating program efforts with 
other internal activities of SBA and with the activities of other 
Federal agencies. It maintains liaison with other Federal, State, and 
local agencies and private organizations whose activities relate to 
Small Business Development Centers, and it assesses how the program is 
affected by substantive developments and policies in other areas of the 
agency, in other government agencies, and in the private sector.

For further information, contact the Office of Small Business 
Development Centers. Phone, 202-205-6766.

Surety Bonds  Through its Surety Bond Guarantee Program, SBA helps to 
make the contract bonding process accessible to small and emerging 
contractors who find bonding unavailable. It guarantees up to 90 percent 
of losses incurred under bid, payment, or performance bonds issued to 
small contractors on contracts valued up to $1.25 million.

For further information, contact the Office of Surety Guarantees. Phone, 
202-205-6540.

Technology  The Office of Technology has authority and responsibility 
for directing and monitoring the governmentwide activities of the Small 
Business Innovation Research Program (SBIR). In accordance with the 
Small Business Research and Development Enhancement Act of 1992, as 
amended (15 U.S.C. 631 note), the Office develops and issues policy 
directives for the general conduct of the programs

[[Page 530]]

within the Federal Government and maintains a source file and 
information program to provide each interested and qualified small 
business concern with information on opportunities to compete for SBIR 
program awards. The Office also coordinates with each participating 
Federal agency in developing a master release schedule of all program 
solicitations; publishes the Presolicitation Announcement quarterly, 
which contains pertinent facts on upcoming solicitations; and surveys 
and monitors program operations within the Federal Government and 
reports on the progress of the program each year to Congress.
    The Office has four main objectives: to expand and improve SBIR; to 
increase private sector commercialization of technology developed 
through Federal research and development; to increase small business 
participation in Federal research and development; and to improve the 
dissemination of information concerning SBIR, particularly with regard 
to participation by women-owned small business concerns and by socially 
and economically disadvantaged small business concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450.

Veterans Affairs  The Office of Veterans' Affairs carries out the 
veterans affairs program to ensure that SBA gives special consideration 
in all its programs to veterans, their dependents, and survivors. The 
Office works with the Nation's 27 million veterans and the nearly 
500,000 military personnel affected by downsizing, helping veterans who 
want to go into business.
    The Office coordinates veteran training and counseling programs with 
other departments of SBA. It also measures veteran participation by 
monitoring loan, surety bond, procurement, and training activity within 
SBA. The Office maintains liaison with other veteran and veteran-related 
organizations to accomplish its goals.

For further information, contact the Office of Veterans Affairs. Phone, 
202-205-6773.

Women's Business Ownership  The Office of Women's Business Ownership 
(OWBO) provides assistance to the increasing number of current and 
potential women business owners and acts as their advocate in the public 
and private sectors. OWBO assists women in becoming full partners in 
economic development through technical, financial, and management 
information and training, business skills counseling, and research. 
Through a network of local SBA offices, OWBO offers a wide range of 
education and training services and resources.
    SBA has established Women's Business Centers (WBC) to provide long-
term training and counseling for women at every stage of their 
entrepreneurial career. There are currently WBC's in nearly every State, 
the District of Columbia, the Virgin Islands, and Puerto Rico. The 
centers offer assistance to current and potential women business owners, 
tailored to the particular needs of the community. The Online Women's 
Business Center, is an interactive, state-of-the-art website that offers 
virtually everything needed to start and build a successful business, 
including online training, mentoring, individual counseling, topic 
forums and newsgroups, market research, and information on all SBA 
programs and services, plus links to many other resources.
    Women's business centers and SBA district offices, often in 
conjunction with the Service Corps of Retired Executives, provide 
mentoring for current and aspiring women business owners through the 
Women's Network for Entrepreneurial Training (WNET). There are now more 
than 165 WNET roundtable groups nationwide.
    The Office of Government Contracting and OWBO have initiated a 
women's procurement pilot program to increase opportunities for women in 
the Federal market. SBA is developing formal partnerships with women's 
business organizations and other Federal agencies to help achieve the 
target goal. Efforts include trade fairs, marketing activities, 
publications, and use of the Administration's procurement network, PRO-
Net (Internet, www.pro-net.sba.gov).

[[Page 531]]

    The Small Disadvantaged Business Program promotes equity in Federal 
contracting to small businesses owned and operated by those who are 
socially and economically disadvantaged, including women. Businesses 
that join the program are automatically listed in PRO-Net.
    SBA has a number of loan programs to help women get the access to 
credit and capital they need. Among the most important for women are the 
Loan Prequalification Program, SBAExpress, and the MicroLoan Program. 
Through the Loan Prequalification Program, a woman entrepreneur gets 
help in packaging and marketing her loan. SBAExpress provides guaranties 
for loans of up to $150,000, including revolving lines of credit. The 
MiroLoan Program provides small loans through SBA-licensed 
intermediaries nationwide. Intermediaries also provide technical 
assistance.

For further information, contact the Office of Women's Business 
Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or 
www.onlinewbc.org. E-mail, [email protected].

Field Operations The Office of Field Operations provides direction to 
SBA's 70 district and 10 regional offices, acting as the liaison between 
the district offices, the agency's program delivery system, and the 
headquarters' administrative and program offices.

For further information, contact the Office of Field Operations. Phone, 
202-205-6808.


                                  Field Offices--Small Business Administration
                (RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
                 Office                             Address                Officer in Charge         Telephone
----------------------------------------------------------------------------------------------------------------
ATLANTA, GA (RO)........................  Suite 1800, 233 Peachtree   Billy Max Paul............    404-331-0100
                                           St. NE. 30303.
  Atlanta, GA (DO)......................  6th Fl., 1720 Peachtree     Charles Anderson..........    404-331-0100
                                           Rd. NW., 30309.
  Birmingham, AL (DO)...................  Suite 200, 2121 8th Ave.    James C. Barksdale........    205-731-1344
                                           N., 35203-2398.
  Charlotte, NC (DO)....................  Suite A2015, 200 N.         Lee Corneliuson...........    704-344-6563
                                           College St., 28202-2173.
  Columbia, SC (DO).....................  Rm. 358, 1835 Assembly      Elliott Cooper............    803-765-5339
                                           St., 29201.
  Gulfport, MS (BO).....................  Suite 203, 2909 13th St.,   Charles Gillis............    601-863-4449
                                           39501.
  Jackson, MS (DO)......................  Suite 400, 101 W. Capitol   Janita Stewart............    601-965-5371
                                           St., 39201.
  Jacksonville, FL (DO).................  Suite 100-B, 7825           Wilfredo Gonzalez.........    904-443-1970
                                           Baymeadows Way, 32256-
                                           7504.
  Louisville, KY (DO)...................  Rm. 188, 600 Dr. M.L.       William Federhofer........    502-582-5978
                                           King, Jr. Pl., 40202.
  Miami, FL (DO)........................  7th Fl., 100 S. Biscayne    Gary Cook.................    305-536-5533
                                           Blvd., 33131.
  Nashville, TN (DO)....................  Suite 201, 50 Vantage Way,  Phil Mahoney..............    615-736-5850
                                           37228-1500.
BOSTON, MA (RO).........................  Suite 812, 10 Causeway      Patrick McGowan...........    617-565-8415
                                           St., 02222.
  Augusta, ME (DO)......................  Rm. 512, 40 Western Ave.,   Mary McAleney.............    207-622-8378
                                           04330.
  Boston, MA (DO).......................  Rm. 265, 10 Causeway St.,   Elaine Guiney.............    617-565-5561
                                           02222-1093.
  Concord, NH (DO)......................  Suite 202, 143 N. Main      William K. Phillips.......    603-225-1400
                                           St., 03301.
  Hartford, CT (DO).....................  2d Fl., 330 Main St.,       Marie Record..............    860-240-4700
                                           06106.
  Montpelier, VT (DO)...................  Rm. 205, 87 State St.,      Kenneth Silvia............    802-828-4422
                                           05602.
  Providence, RI (DO)...................  5th Fl., 380 Westminster    Mark Hayward, Acting......    401-528-4561
                                           Mall, 02903.
  Springfield, MA (BO)..................  Suite 410, 1441 Main St.,   Harold Webb...............    413-785-0484
                                           01103.
CHICAGO, IL (RO)........................  Suite 1240, 500 W. Madison  Barbara Notestein.........    312-353-0357
                                           St., 60661.
  Chicago, IL (DO)......................  500 W. Madison St., 60661.  Judith Roussel............    312-353-5031
  Cincinnati, OH (BO)...................  Suite 870, 525 Vine St.,    Ronald Carlson............    513-684-2814
                                           45202.
  Cleveland, OH (DO)....................  Suite 630, 1111 Superior    Gilbert Goldberg..........    216-522-4180
                                           Ave., 44114-2507.
  Columbus, OH (DO).....................  Suite 1400, 2 Nationwide    Frank D. Ray..............    614-469-6860
                                           Plz., 43215-2592.
  Detroit, MI (DO)......................  Suite 515, 477 Michigan     Eugene Cornelius..........    313-226-6075
                                           Ave., 48226.
  Indianapolis, IN (DO).................  Suite 100, 429 N.           Janice Wolfe..............    317-226-7272
                                           Pennsylvania Ave., 46204-
                                           1873.
  Madison, WI (DO)......................  Suite 100, 740 Regent St.,  Eric Ness, Acting.........    608-264-5261
                                           53715.
  Milwaukee, WI (BO)....................  Suite 400, 310 W.           Paul Roppuld, Acting......    414-297-1178
                                           Wisconsin Ave., 53203.
  Minneapolis, MN (DO)..................  Suite 610, 100 N. 6th St.,  Nancy Gilbertson,  Acting.    612-370-2306
                                           55403-1563.
  Springfield, IL (BO)..................  Suite 302, 511 W. Capitol   Curtis Charter............    217-492-4416
                                           Ave., 62704.
DALLAS, TX (RO).........................  Suite 108, 4300 Amon        Rueben Guerrero...........    817-684-5580
                                           Carter Blvd., Ft. Worth,
                                           TX 76155.
  Albuquerque, NM (DO)..................  Suite 320, 625 Silver Ave.  Ed Cadena, Acting.........    505-346-6764
                                           SW., 87102.
  Corpus Christi, TX (BO)...............  Suite 101, 606 N.           Jesse Sendejo.............    361-888-3331
                                           Carancahua, 78476.
  El Paso, TX (DO)......................  Suite 320, 10737 Gateway    Carlos Mendoza............    915-633-7007
                                           W., 79935.
  Fort Worth, TX (DO)...................  Suite 114, 4300 Amon        Lavan Alexander...........    817-885-5500
                                           Carter Blvd., 76155.
  Harlingen, TX (DO)....................  Rm. 500, 222 E. Van Buren   Sylvia Zamponi............    956-427-8625
                                           St., 78550-6855.
  Houston, TX (DO)......................  Suite 550, 9301 Southwest   Milton Wilson.............    713-773-6500
                                           Fwy., 77074-1591.
  Little Rock, AR (DO)..................  Suite 100, 2120 Riverfront  Joseph Foglia.............    501-324-5871
                                           Dr., 72202.
  Lubbock, TX (DO)......................  Rm. 408, 1205 Texas Ave.,   Tommy Dowell..............    806-472-7462
                                           79401-2693.
  New Orleans, LA (DO)..................  Suite 2250, 365 Canal Pl.,  Randy Randolph............    504-589-2744
                                           70130.
  Oklahoma City, OK (DO)................  Suite 1300, 210 Park Ave.,  Ed Daum, Acting...........    405-231-5521
                                           73102.
  San Antonio, TX (DO)..................  5th Fl., 727 E. Durango     Rodney Martin.............    210-472-5904
                                           Blvd., 78206.

[[Page 532]]


DENVER, CO (RO).........................  Suite 400, 721 19th St.,    Kathleen Piper............    303-844-0500
                                           80202-2599.
  Casper, WY (DO).......................  Rm. 4001, 100 E. B St.,     Steve Despain.............    307-261-6500
                                           82602-2839.
  Denver, CO (DO).......................  Suite 426, 721 19th St.,    Patricia Barela Rivera....    303-844-4028
                                           80202-2599.
  Fargo, ND (DO)........................  Rm. 219, 657 2d Ave. N.,    James L. Stai.............    701-239-5131
                                           58108-3086.
  Helena, MT (DO).......................  Rm. 334, 301 S. Park,       Jo Alice Mospan...........    406-441-1081
                                           59626.
  Salt Lake City, UT (DO)...............  Rm. 2237, 125 S. State      Stan Nakano...............    801-524-3200
                                           St., 84138-1195.
  Sioux Falls, SD (DO)..................  Suite 200, 110 S. Phillips  Gene Van Arsdale..........    605-330-4231
                                           Ave., 57104.
KANSAS CITY, MO (RO)....................  Suite 307, 323 W. 8th St.,  Brad Douglas, Acting......    816-374-6380
                                           64105-1500.
  Cedar Rapids, IA (DO).................  Suite 200, 215 4th Ave.     James Thomson.............    319-362-6405
                                           SE., 52401-1806.
  Des Moines, IA (DO)...................  Rm. 749, 210 Walnut St.,    Cheryl Eftink.............    515-284-4026
                                           50309-2186.
  Kansas City, MO (DO)..................  Suite 501, 323 W. 8th St.,  Dorothy Kleeschulte.......    816-374-6708
                                           64105.
  Omaha, NE (DO)........................  11145 Mill Valley Rd.,      Glenn Davis...............    402-221-4691
                                           68154.
  Springfield, MO (BO)..................  Suite 110, 620 S.           James R. Combs............    417-864-7670
                                           Glenstone St., 65802-3200.
  St. Louis, MO (DO)....................  Rm. 242, 815 Olive St.,     Robert L. Andrews.........    314-539-6600
                                           63101.
  Wichita, KS (DO)......................  Suite 2500, 271 W 3d St.    Elizabeth Auer............    316-269-6566
                                           N., 67202-1212.
NEW YORK, NY (RO).......................  Rm. 31-08, 26 Federal       Tom Bettridge.............    212-264-1450
                                           Plz., 10278.
  Buffalo, NY (DO)......................  Rm. 1311, 111 W. Huron      Franklin J. Sciortino.....    716-551-4305
                                           St., 14202.
  Elmira, NY (BO).......................  4th Fl., 333 E. Water St.,  James J. Cristofaro.......    607-734-1571
                                           14901.
  Hato Rey, PR (DO).....................  Suite 201, 252 Ponce de     Ivan Irizarry.............    787-766-5002
                                           Leon Ave., 00918.
  Melville, NY (BO).....................  Suite 207, 35 Pinelawn      Burt Haggerty.............    516-454-0750
                                           Rd., 11747.
  New York, NY (DO).....................  Rm. 3100, 26 Federal Plz.,  Aubrey A. Rogers..........    212-264-2454
                                           10278.
  Newark, NJ (DO).......................  15th Fl., 2 Gateway Ctr.,   Francisco Marrero.........    973-645-3580
                                           07102.
  Rochester, NY (BO)....................  Rm. 410, 100 State St.,     Peter Flihan..............    716-263-6700
                                           14614.
  St. Croix, VI (POD)...................  Suites 5 & 6, Sunny Isle    Carl Christensen..........    340-778-5380
                                           Professional Bldg.,
                                           Christiansted, VI 00820.
  St. Thomas, VI (POD)..................  3800 Crown Bay St., 00802.  (Vacancy).................    809-774-8530
  Syracuse, NY (DO).....................  5th Fl., 401 S. Salina      B.J. Paprocki.............    315-471-9393
                                           St., 13202.
PHILADELPHIA, PA (RO)...................  5th Fl., 900 Market St.,    Kerry Kirkland............    215-580-2807
                                           19107.
  Baltimore, MD (DO)....................  Suite 6220, 10 S. Howard    Allan Stephenson..........    410-962-4392
                                           St., 21201-2525.
  Charleston, WV (BO)...................  Suite 412, 405 Capitol      (Vacancy).................    304-347-5220
                                           St., 25301.
  Clarksburg, WV (DO)...................  320 W. Pike St., 26301....  (Vacancy).................    304-623-5631
  Harrisburg, PA (BO)...................  Suite 107, 100 Chestnut     (Vacancy).................    717-782-3840
                                           St., 17101.
  Philadelphia, PA (DO).................  5th Fl., 900 Market St.,    Tom Tolan.................    215-580-2700
                                           19107.
  Pittsburgh, PA (DO)...................  Rm. 1128, 1000 Liberty      Al Jones..................    412-395-6560
                                           Ave., 15222.
  Richmond, VA (DO).....................  11th Fl., 400 N. 8th St.,   Charles J. Gaston.........    804-771-2400
                                           23240.
  Washington, DC (DO)...................  Suite 900, 1110 Vermont     Darryl Harriston..........    202-606-4000
                                           Ave. NW., 20005.
  Wilkes-Barre, PA (BO).................  Suite 407, 7 N. Wilkes-     (Vacancy).................    570-826-6497
                                           Barre Blvd., 18702.
  Wilmington, DE (BO)...................  1318 N. Market St., 19801-  Jayne Armstrong...........    302-571-5225
                                           3011.
SAN FRANCISCO, CA (RO)..................  Suite 2200, 455 Market      Viola Canales.............    415-744-2118
                                           St., 94105.
  Agana, GU (BO)........................  Suite 302, 400 Rt. 8,       Kenneth Lujan.............    671-472-7277
                                           Mongmong, 96927.
  Fresno, CA (DO).......................  Suite 200, 2719 N. Air      Antonio Valdez............    559-487-5791
                                           Fresno Dr., 93727-1547.
  Glendale, CA (DO).....................  Suite 1200, 330 N. Brand    Alberto Alvarado..........    818-552-3210
                                           Blvd., 91203-2304.
  Honolulu, HI (DO).....................  Rm. 2-235, Box 50207, 300   Andrew Poepoe.............    808-541-2990
                                           Ala Moana Blvd., 96850-
                                           4981.
  Las Vegas, NV (DO)....................  Suite 100, 300 Las Vegas    John Scott................    702-388-6611
                                           Blvd. South, 89101.
  Phoenix, AZ (DO)......................  Suite 800, 2828 N. Central  Bob Blaney................    602-745-7200
                                           Ave., 85004-1025.
  Sacramento, CA (DO)...................  Rm. 215, 660 J St., 95814-  Jim O'Neal................    916-498-6410
                                           2413.
  San Diego, CA (DO)....................  Suite 550, 550 W. C St.,    George P. Chandler, Jr....    619-557-7252
                                           92101.
  San Francisco, CA (DO)................  6th Fl., 455 Market St.,    Mark Quinn................    415-744-8474
                                           94105.
  Santa Ana, CA (DO)....................  Suite 700, 200 W. Santa     Sandra Sutton.............    714-550-7420
                                           Ana Blvd., 92701.
SEATTLE, WA (RO)........................  Suite 1805, 1200 6th Ave.,  Andrew Munro, Acting......    206-553-5676
                                           98101-1128.
  Anchorage, AK (DO)....................  Rm. A36, Box 67, 222 W.     Frank Cox.................    907-271-4022
                                           8th Ave., 99513-7559.
  Boise, ID (DO)........................  Suite 290, 1020 Main St.,   Thomas Bergdoll...........    208-334-1696
                                           83702-5745.
  Portland, OR (DO).....................  Suite 1050, 1515 SW. 5th    Phil Gentry...............    503-326-5210
                                           Ave., 97201-6695.
  Seattle, WA (DO)......................  Suite 1700, 1200 6th Ave.,  Robert P. Meredith........    206-553-7040
                                           98101-1128.
  Spokane, WA (DO)......................  Suite 200, 801 W.           Robert Wiebe..............    509-353-2808
                                           Riverside, 99201.
----------------------------------------------------------------------------------------------------------------



                                              Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
                    Office                                           Address                         Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA...................................  Suite 300, 1 Baltimore Pl., 30308...............    404-347-3771
Fort Worth, TX................................  Suite 102, 4400 Amon Carter Blvd., 76155........    817-885-7600
Niagara Falls, NY.............................  3d Fl., 360 Rainbow Blvd. S., 14303.............    716-282-4612
Sacramento, CA................................  Suite 208, 1825 Bell St., 95825.................    916-566-7246
----------------------------------------------------------------------------------------------------------------


                                             Regional Administrators
----------------------------------------------------------------------------------------------------------------
                 Region/Address                                   Administrator                      Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA (Suite 496, 1720 Peachtree Rd. NW.,  Billy M. Paul..................................    404-347-4999
 30309).

[[Page 533]]


Boston, MA (Suite 812, 10 Causeway St., 02110).  Patrick K. McGowan.............................    617-565-8415
Chicago, IL (Rm. 1975, 300 S. Riverside Plz.,    Peter Barca....................................    312-353-0357
 60606-6611).
Denver, CO (Suite 400, 721 19th St., 80202-      Thomas J. Redder...............................    303-844-0500
 2599).
Fort Worth, TX (Suite 108, 4300 Amon Carter      James W. Breedlove.............................    817-885-6581
 Blvd., 76155).
Kansas City, MO (13th Fl., 911 Walnut St.,       Bruce W. Kent..................................    816-374-6380
 64106).
New York, NY (Rm. 31-08, 26 Federal Plz.,        Thomas M. Bettridge............................    212-264-1450
 10278).
Philadelphia, PA (Suite 201, 475 Allendale Rd.,  Susan M. McCann................................    610-962-3710
 King of Prussia, 19406.
San Francisco, CA (20th Fl., 71 Stevenson St.,   Viola Canales..................................    415-975-4804
 94105-2939).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128)  Gretchen Sorensen..............................    206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access  Information on the Small Business Administration is 
available electronically by various means. Internet, www.sba.gov. FTP, 
ftp.sbaonline.sba.gov.
    Access the U.S. Business Adviser through the Internet, at 
www.business.gov.
    Access the Administration's electronic bulletin board by modem at 
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).
General Information  Contact the nearest Small Business Administration 
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.
Public Affairs  For public inquiries and small-business advocacy 
affairs, contact the Office of Public Communications and Public Liaison, 
409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740. 
Internet, www.sba.gov.
Publications  A free copy of The Resource Directory for Small Business 
Management, a listing of for-sale publications and videotapes, is 
available from any local SBA office or the SBA answer desk.

For further information, contact the Office of Public Communications and 
Public Liaison, Small Business Administration, 409 Third Street SW., 
Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.

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