United States Government Manual (2000-2001) Edition

[United States Government Manual]
[June 01, 2000]
[Pages 523-533]
[From the U.S. Government Publishing Office, www.gpo.gov]

SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416

Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.
Administrator Aida Alvarez
Deputy Administrator Fred Hochberg
Chief Counsel for Advocacy Jere W. Glover
Chief Financial Officer Joe Loddo
Chief Operating Officer Kris Marcy
Chief of Staff Kris Swedin
Counselor to the Administrator Betty Baca
Director, Executive Secretariat Susan Walthall
Director, External Affairs (vacancy)
General Counsel Michael Schattman
Inspector General Phyllis Fong
Associate Administrator for Disaster Assistance Bernard Kulik
Associate Administrator for Communications and (vacancy)
Public Liaison
Assistant Administrator for Congressional and Jane Merkin
Legislative Affairs

[[Page 524]]

Assistant Administrator for Equal Employment Erline Patrick
Opportunity and Civil Rights Compliance
Associate Administrator for Field Operations Robert Baskin
Assistant Administrator for Hearings and Appeals (vacancy)
Associate Deputy Administrator for Capital Charles Tansey
Access
Associate Administrator for Jane Butler
Financial Assistance
Assistant Administrator for James Wilfong
International Trade
Associate Administrator for Don Christensen
Investment
Associate Administrator for Surety Robert J. Moffitt
Guarantees
Associate Deputy Administrator for Darryl Dennis
Entrepreneurial Development
Associate Administrator for Business Monika Harrison
Initiatives
Assistant Administrator for Native Lydia Pickford
American Affairs
Associate Administrator for Small Johnnie Albertson
Business Development Centers
Assistant Administrator for Veterans Clifton Toulson, Jr.
Affairs
Assistant Administrator for Women's Sherrye Henry
Business Ownership
Associate Deputy Administrator for Government James Ballentine
Contracting and Minority Enterprise
Development
Associate Administrator for Barry Meltz, Acting
Government Contracting
Associate Administrator for Minority Delorice Ford, Acting
Enterprise Development
Assistant Administrator for Size Gary M. Jackson
Standards
Assistant Administrator for (vacancy)
Technology
Associate Deputy Administrator for Management Elizabeth A. Montoya
and Administration
Assistant Administrator for Thomas Dumaresq
Administration
Assistant Administrator for Human Carolyn J. Smith
Resources
Chief Information Officer Lawrence Barrett

[For the Small Business Administration statement of organization, see
the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to
aid, counsel, assist, and protect the interests of small business;
ensure that small business concerns receive a fair portion of Government
purchases, contracts, and subcontracts, as well as of the sales of
Government property; make loans to small business concerns, State and
local development companies, and the victims of floods or other
catastrophes, or of certain types of economic injury; and license,
regulate, and make loans to small business investment companies.

The Small Business Administration (SBA) was created by the Small
Business Act of 1953 and derives its present existence and authority
from the Small Business Act (15 U.S.C. 631 et seq.) and the Small
Business Investment Act of 1958 (15 U.S.C. 661).

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T186873.062

[[Page 526]]

Activities

Advocacy The Office of Advocacy is mandated by Congress to serve as an
independent spokesperson within public policy councils for the more than
22.5 million small businesses throughout the country. The Office is
headed by the Chief Counsel for Advocacy, appointed by the President
from the private sector with the advice and consent of the Senate, who
advances the views, concerns, and interests of small business before the
Congress, the White House, and Federal and State regulatory agencies.
The Office monitors the compliance of Federal agencies with the
requirement that they analyze the impact of their regulations on small
entities and consider less burdensome alternatives. The Office is one of
the leading national sources for information on the state of small
business and the issues that affect small business success and growth.
It conducts economic and statistical research into matters affecting the
competitive strength of small business and jobs created by small
business, and analyzes the impact of Federal laws, regulations, and
programs on small businesses, making recommendations to policymakers for
appropriate adjustments to meet the special needs of small business.
Additionally, regional advocates enhance communication between the
small business community and the Chief Counsel. As the Chief Counsel's
direct link to local business owners, State and local government
agencies, State legislatures, and small business organizations, they
help identify new issues and problems of small business by monitoring
the effect of Federal and State regulations and policies on the local
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533. Internet, www.sba.gov/advo.

Business Initiatives SBA develops and cosponsors counseling, education,
training, and information resources for small businesses. It has forged
ongoing partnerships with resource partners to deliver most of the
business education and training programs offered annually at low cost.
One-on-one counseling is provided free of charge by the Service Corps of
Retired Executives.
The Business Information Center (BIC) program is among the most
innovative methods of providing small business owners with a one-stop
approach to information, education, and training. The centers combine
the latest computer technology, hardware, and software, an extensive
small business reference library of hard copy books and publications,
and current management videotapes to help clients venture into new
business areas. The use of software for a variety of business
applications offers clients of all types a means of addressing their
diverse needs. Although most BIC's are stand-alone centers, BIC's in
empowerment zones will form the core element of one-stop capital shops.
In addition to education and training events, SBA offers
publications on a variety of business management and growth topics.
These publications are available free of cost on SBA's website, at
www.sba.gov.

For further information, contact the Office of Business Initiatives.
Phone, 202-205-6665.

Capital Access The Office of the Associate Deputy Administrator for
Capital Access provides overall direction for SBA's finance programs, a
comprehensive array of debt and equity programs for the smallest start-
up businesses to those which have been in operation for a number of
years and need new capital to expand. In addition to lending to
businesses which sell their products and services within the United
States, the Office provides direction for SBA's business development and
financial assistance programs for small-business exporters and a surety
bond guarantee program for small-business contractors.

For further information, contact the Office of Capital Access. Phone,
202-205-6657.

Community Development As part of the President's efforts to revitalize
distressed inner cities and rural

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communities through Federal and local government cooperation, SBA
initiated the one stop capital shop initiative in 1994. SBA makes a one
stop capital shop available to each enterprise zone community to provide
easy access to small business assistance in distressed, underserved
communities. Each one stop capital shop has a BIC which offers extensive
small business libraries and publications, as well as state-of-the-art
computer resources, small business software, and Internet access. They
offer extensive training services from local Small Business Development
Centers, Service Corps of Retired Executives counseling, microenterprise
loans, technical assistance, private sector lending partners, and
government contracts assistance.

For further information, contact the Office of One Stop Capital Shop.
Phone, 202-205-6706. Internet, www.sba.gov/onestop.

Disaster Assistance The Administration serves as the Federal disaster
bank for nonfarm, private sector losses. It lends money to help the
victims of floods, riots, or other catastrophes repair or replace most
disaster-damaged property. Direct loans with subsidized interest rates
are made to assist individuals, homeowners, businesses of all sizes and
nonprofit organizations.

For further information, contact the Office of Disaster Assistance.
Phone, 202-205-6734.

Financial Assistance SBA provides its guarantee to lending institutions
and certified development companies which make loans to small-business
concerns (including farms), which in turn, use the loans to provide
working capital and help finance the acquisition of land and buildings;
the construction, conversion, or expansion of facilities; and the
purchase of machinery and equipment.
SBA provides revolving lines of creditand loan guarantees to finance
commercial construction or building rehabilitation for sale. It makes
loans to qualified employee trusts and may finance small firms that
manufacture, sell, install, service, or develop specific energy
measures, including engineering, architectural, consulting, or other
professional services connected with eligible energy measures. SBA also
makes loans for the installation of pollution control measures.
The Administration makes loans and grantsto nonprofit organizations
that act as intermediaries to provide technical and small-scale
financial assistance to very small businesses under SBA's MicroLoan
Program. The Administration also provides small-scale financial and
technical assistance to very small businesses through loans and grants
to nonprofit organizations that act as intermediaries.

For further information, contact the nearest Small Business
Administration district office.

Government Contracting The Administration works closely with purchasing
agencies of the Federal Government and with the Nation's major prime
contractors in developing policies and procedures that will maximize
practicable participation by small, small disadvantaged, historically
underutilized, and women-owned small businesses in contracts awarded by
the U.S. Government and subcontracts awarded by its large contractors.
It sets aside or reserves applicable Government purchases for contracts
competitively awarded to SBC's and provides an appeal procedure for a
low-bidding small business whose ability to perform a contract is
questioned by the contracting officer. SBA encourages subcontract
opportunities for small businesses by maintaining close contact with
large prime contractors and by referring qualified small businesses to
them. It coordinates and manages setting of annual goals for contracts
and subcontracts awarded to small businesses by Federal agencies.
The Administration maintains an Internet-based database (PRO-Net)
that provides profiles of small businesses that can be readily accessed
by Federal Government contracting officers, State and local governments,
and other contractors seeking small business contractors,
subcontractors, or partnerships for contracting opportunities. It
cooperates with Government agencies in ensuring that

[[Page 528]]

small businesses have a fair opportunity to acquire new and surplus
Government property,such as timber, royalty oil, strategic materials,
and mineral leases, that is sold to the private sector.

For further information, contact the Office of Government Contracting.
Phone, 202-205-6460.

International Trade The Office of International Trade provides export
financing and export promotion services to small businesses. It
administers the export working capital program, which provides short-
term, transaction-specific financing for exporting, including pre-export
financing of labor and materials, financing receivables generated from
these sales, and standby letters of credit used as performance bonds or
payment guarantees to foreign buyers.
The Office is a major participant in the U.S. Export Assistance
Center (USEAC) initiative. The centers provide a single point of contact
for all Federal export promotion and finance programs in the following
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago,
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA;
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia,
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
The Office develops and recommends agency policy and procedures to
effectively deliver the international trade program, provides tools for
SBA's resource partners, and coordinates activities with agency resource
partners and USEAC's to improve accessibility to its programs. The
Office also coordinates with other Federal agencies, under the auspices
of the Trade Promotion Coordinating Committee (TPCC), to ensure that
trade promotion information and trade events are communicated to the
small business community. The Office also works with agencies of the
TPCC in coordinating and facilitating trade between the U.S. small
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade.
Phone, 202-205-6720.

Investment The Administration licenses, regulates, and provides
financial assistance to privately owned and managed small-business
investment companies. The sole function of these investment companies is
to provide venture capital in the form of equity financing, long-term
loan funds, and management services to small-business concerns
throughout the United States.

For further information, contact the Investment Division. Phone, 202-
205-6510.

MinorityEnterprise Development The Minority Enterprise Development
Program is designed to promote and strengthen businesses owned by
socially and economically disadvantaged persons. Program participants
receive a wide variety of services from SBA including management and
technical assistance, loans, and Federal contracts. Information
regarding the program is provided by SBA district offices.

For further information, contact the Office of Minority Enterprise
Development. Phone, 202-205-6412.

Native American Affairs The Office of Native American Affairs was
established to assist and encourage the creation, development, and
expansion of Native American-owned small businesses by developing and
implementing initiatives designed to address those difficulties
encountered by Native Americans in their quest to start, develop, and
expand small businesses. In addition, in an effort to address the unique
conditions encountered by reservation-based entrepreneurs, SBA has
established the Tribal Business Information Centers (TBIC) pilot
project. The project is a partnership arrangement between a tribe or
tribal college and SBA.
TBIC's offer community access to business-related computer software
technology, provide one-on-one business counseling, and hold business
workshops on an ongoing basis. Additionally, all TBIC managers/
facilitators have received extensive training in all SBA entrepreneurial
development programs, lending programs, and procurement programs.
Currently there are 17 centers located in

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Arizona, California, Minnesota, Montana, North Carolina, North Dakota,
and South Dakota.
Besides administering the TBIC pilot project, the Office actively
participates with other SBA program offices and other Federal agencies
to ensure that Native American entrepreneurs are being actively
encouraged to participate. Also, the Office maintains liaisons with
tribal governments, business organizations, and Native American
community organizations.

For further information, contact the Office of Native American Affairs.
Phone, 202-205-7364.

Regulatory Fairness Program The Regulatory Fairness Program (RegFair)
provides small businesses with a meaningful way to comment on the
enforcement and compliance activities of the Federal agencies that
regulate them. RegFair is headed by a national Ombudsman, who rates and
evaluates efforts of Federal agencies to become more small-business
friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small
business owners, support the Ombudsman by collecting information, making
recommendations for agencies, and advising the Ombudsman on the
regulatory climate faced by small businesses. Each board has five
members who are small business owners, giving them an understanding of
what small businesses face with Federal regulations. A small business
can comment on Federal enforcement activities by contacting a Regulatory
Fairness Board member, filing an agency appraisal form, or testifying at
a RegFair public hearing.

For further information, contact the Office of the National Ombudsman.
Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll-free).
Internet, www.sba.gov/regfair.

Small Business Development Centers Small Business Development Centers
provide counseling and training to existing and prospective small
business owners at approximately 1,000 locations around the country,
operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam,
and American Samoa. The Small Business Development Center Program is a
cooperative effort of the private sector, the educational community, and
Federal, State, and local governments. It enhances economic development
by providing small businesses with management and technical assistance.
The Office of Small Business Development Centers develops national
policies and goals. It establishes standards for the selection and
performance of Centers, monitors compliance with applicable Office of
Management and Budget circulars and laws, and implements new approaches
to improve operations of existing centers.
The Office is responsible for coordinating program efforts with
other internal activities of SBA and with the activities of other
Federal agencies. It maintains liaison with other Federal, State, and
local agencies and private organizations whose activities relate to
Small Business Development Centers, and it assesses how the program is
affected by substantive developments and policies in other areas of the
agency, in other government agencies, and in the private sector.

For further information, contact the Office of Small Business
Development Centers. Phone, 202-205-6766.

Surety Bonds Through its Surety Bond Guarantee Program, SBA helps to
make the contract bonding process accessible to small and emerging
contractors who find bonding unavailable. It guarantees up to 90 percent
of losses incurred under bid, payment, or performance bonds issued to
small contractors on contracts valued up to $1.25 million.

For further information, contact the Office of Surety Guarantees. Phone,
202-205-6540.

Technology The Office of Technology has authority and responsibility
for directing and monitoring the governmentwide activities of the Small
Business Innovation Research Program (SBIR). In accordance with the
Small Business Research and Development Enhancement Act of 1992, as
amended (15 U.S.C. 631 note), the Office develops and issues policy
directives for the general conduct of the programs

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within the Federal Government and maintains a source file and
information program to provide each interested and qualified small
business concern with information on opportunities to compete for SBIR
program awards. The Office also coordinates with each participating
Federal agency in developing a master release schedule of all program
solicitations; publishes the Presolicitation Announcement quarterly,
which contains pertinent facts on upcoming solicitations; and surveys
and monitors program operations within the Federal Government and
reports on the progress of the program each year to Congress.
The Office has four main objectives: to expand and improve SBIR; to
increase private sector commercialization of technology developed
through Federal research and development; to increase small business
participation in Federal research and development; and to improve the
dissemination of information concerning SBIR, particularly with regard
to participation by women-owned small business concerns and by socially
and economically disadvantaged small business concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450.

Veterans Affairs The Office of Veterans' Affairs carries out the
veterans affairs program to ensure that SBA gives special consideration
in all its programs to veterans, their dependents, and survivors. The
Office works with the Nation's 27 million veterans and the nearly
500,000 military personnel affected by downsizing, helping veterans who
want to go into business.
The Office coordinates veteran training and counseling programs with
other departments of SBA. It also measures veteran participation by
monitoring loan, surety bond, procurement, and training activity within
SBA. The Office maintains liaison with other veteran and veteran-related
organizations to accomplish its goals.

For further information, contact the Office of Veterans Affairs. Phone,
202-205-6773.

Women's Business Ownership The Office of Women's Business Ownership
(OWBO) provides assistance to the increasing number of current and
potential women business owners and acts as their advocate in the public
and private sectors. OWBO assists women in becoming full partners in
economic development through technical, financial, and management
information and training, business skills counseling, and research.
Through a network of local SBA offices, OWBO offers a wide range of
education and training services and resources.
SBA has established Women's Business Centers (WBC) to provide long-
term training and counseling for women at every stage of their
entrepreneurial career. There are currently WBC's in nearly every State,
the District of Columbia, the Virgin Islands, and Puerto Rico. The
centers offer assistance to current and potential women business owners,
tailored to the particular needs of the community. The Online Women's
Business Center, is an interactive, state-of-the-art website that offers
virtually everything needed to start and build a successful business,
including online training, mentoring, individual counseling, topic
forums and newsgroups, market research, and information on all SBA
programs and services, plus links to many other resources.
Women's business centers and SBA district offices, often in
conjunction with the Service Corps of Retired Executives, provide
mentoring for current and aspiring women business owners through the
Women's Network for Entrepreneurial Training (WNET). There are now more
than 165 WNET roundtable groups nationwide.
The Office of Government Contracting and OWBO have initiated a
women's procurement pilot program to increase opportunities for women in
the Federal market. SBA is developing formal partnerships with women's
business organizations and other Federal agencies to help achieve the
target goal. Efforts include trade fairs, marketing activities,
publications, and use of the Administration's procurement network, PRO-
Net (Internet, www.pro-net.sba.gov).

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The Small Disadvantaged Business Program promotes equity in Federal
contracting to small businesses owned and operated by those who are
socially and economically disadvantaged, including women. Businesses
that join the program are automatically listed in PRO-Net.
SBA has a number of loan programs to help women get the access to
credit and capital they need. Among the most important for women are the
Loan Prequalification Program, SBAExpress, and the MicroLoan Program.
Through the Loan Prequalification Program, a woman entrepreneur gets
help in packaging and marketing her loan. SBAExpress provides guaranties
for loans of up to $150,000, including revolving lines of credit. The
MiroLoan Program provides small loans through SBA-licensed
intermediaries nationwide. Intermediaries also provide technical
assistance.

For further information, contact the Office of Women's Business
Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or
www.onlinewbc.org. E-mail, owbo@sba.gov.

Field Operations The Office of Field Operations provides direction to
SBA's 70 district and 10 regional offices, acting as the liaison between
the district offices, the agency's program delivery system, and the
headquarters' administrative and program offices.

For further information, contact the Office of Field Operations. Phone,
202-205-6808.

Field Offices--Small Business Administration
(RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
Office Address Officer in Charge Telephone
----------------------------------------------------------------------------------------------------------------
ATLANTA, GA (RO)........................ Suite 1800, 233 Peachtree Billy Max Paul............ 404-331-0100
St. NE. 30303.
Atlanta, GA (DO)...................... 6th Fl., 1720 Peachtree Charles Anderson.......... 404-331-0100
Rd. NW., 30309.
Birmingham, AL (DO)................... Suite 200, 2121 8th Ave. James C. Barksdale........ 205-731-1344
N., 35203-2398.
Charlotte, NC (DO).................... Suite A2015, 200 N. Lee Corneliuson........... 704-344-6563
College St., 28202-2173.
Columbia, SC (DO)..................... Rm. 358, 1835 Assembly Elliott Cooper............ 803-765-5339
St., 29201.
Gulfport, MS (BO)..................... Suite 203, 2909 13th St., Charles Gillis............ 601-863-4449
39501.
Jackson, MS (DO)...................... Suite 400, 101 W. Capitol Janita Stewart............ 601-965-5371
St., 39201.
Jacksonville, FL (DO)................. Suite 100-B, 7825 Wilfredo Gonzalez......... 904-443-1970
Baymeadows Way, 32256-
7504.
Louisville, KY (DO)................... Rm. 188, 600 Dr. M.L. William Federhofer........ 502-582-5978
King, Jr. Pl., 40202.
Miami, FL (DO)........................ 7th Fl., 100 S. Biscayne Gary Cook................. 305-536-5533
Blvd., 33131.
Nashville, TN (DO).................... Suite 201, 50 Vantage Way, Phil Mahoney.............. 615-736-5850
37228-1500.
BOSTON, MA (RO)......................... Suite 812, 10 Causeway Patrick McGowan........... 617-565-8415
St., 02222.
Augusta, ME (DO)...................... Rm. 512, 40 Western Ave., Mary McAleney............. 207-622-8378
04330.
Boston, MA (DO)....................... Rm. 265, 10 Causeway St., Elaine Guiney............. 617-565-5561
02222-1093.
Concord, NH (DO)...................... Suite 202, 143 N. Main William K. Phillips....... 603-225-1400
St., 03301.
Hartford, CT (DO)..................... 2d Fl., 330 Main St., Marie Record.............. 860-240-4700
06106.
Montpelier, VT (DO)................... Rm. 205, 87 State St., Kenneth Silvia............ 802-828-4422
05602.
Providence, RI (DO)................... 5th Fl., 380 Westminster Mark Hayward, Acting...... 401-528-4561
Mall, 02903.
Springfield, MA (BO).................. Suite 410, 1441 Main St., Harold Webb............... 413-785-0484
01103.
CHICAGO, IL (RO)........................ Suite 1240, 500 W. Madison Barbara Notestein......... 312-353-0357
St., 60661.
Chicago, IL (DO)...................... 500 W. Madison St., 60661. Judith Roussel............ 312-353-5031
Cincinnati, OH (BO)................... Suite 870, 525 Vine St., Ronald Carlson............ 513-684-2814
45202.
Cleveland, OH (DO).................... Suite 630, 1111 Superior Gilbert Goldberg.......... 216-522-4180
Ave., 44114-2507.
Columbus, OH (DO)..................... Suite 1400, 2 Nationwide Frank D. Ray.............. 614-469-6860
Plz., 43215-2592.
Detroit, MI (DO)...................... Suite 515, 477 Michigan Eugene Cornelius.......... 313-226-6075
Ave., 48226.
Indianapolis, IN (DO)................. Suite 100, 429 N. Janice Wolfe.............. 317-226-7272
Pennsylvania Ave., 46204-
1873.
Madison, WI (DO)...................... Suite 100, 740 Regent St., Eric Ness, Acting......... 608-264-5261
53715.
Milwaukee, WI (BO).................... Suite 400, 310 W. Paul Roppuld, Acting...... 414-297-1178
Wisconsin Ave., 53203.
Minneapolis, MN (DO).................. Suite 610, 100 N. 6th St., Nancy Gilbertson, Acting. 612-370-2306
55403-1563.
Springfield, IL (BO).................. Suite 302, 511 W. Capitol Curtis Charter............ 217-492-4416
Ave., 62704.
DALLAS, TX (RO)......................... Suite 108, 4300 Amon Rueben Guerrero........... 817-684-5580
Carter Blvd., Ft. Worth,
TX 76155.
Albuquerque, NM (DO).................. Suite 320, 625 Silver Ave. Ed Cadena, Acting......... 505-346-6764
SW., 87102.
Corpus Christi, TX (BO)............... Suite 101, 606 N. Jesse Sendejo............. 361-888-3331
Carancahua, 78476.
El Paso, TX (DO)...................... Suite 320, 10737 Gateway Carlos Mendoza............ 915-633-7007
W., 79935.
Fort Worth, TX (DO)................... Suite 114, 4300 Amon Lavan Alexander........... 817-885-5500
Carter Blvd., 76155.
Harlingen, TX (DO).................... Rm. 500, 222 E. Van Buren Sylvia Zamponi............ 956-427-8625
St., 78550-6855.
Houston, TX (DO)...................... Suite 550, 9301 Southwest Milton Wilson............. 713-773-6500
Fwy., 77074-1591.
Little Rock, AR (DO).................. Suite 100, 2120 Riverfront Joseph Foglia............. 501-324-5871
Dr., 72202.
Lubbock, TX (DO)...................... Rm. 408, 1205 Texas Ave., Tommy Dowell.............. 806-472-7462
79401-2693.
New Orleans, LA (DO).................. Suite 2250, 365 Canal Pl., Randy Randolph............ 504-589-2744
70130.
Oklahoma City, OK (DO)................ Suite 1300, 210 Park Ave., Ed Daum, Acting........... 405-231-5521
73102.
San Antonio, TX (DO).................. 5th Fl., 727 E. Durango Rodney Martin............. 210-472-5904
Blvd., 78206.

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DENVER, CO (RO)......................... Suite 400, 721 19th St., Kathleen Piper............ 303-844-0500
80202-2599.
Casper, WY (DO)....................... Rm. 4001, 100 E. B St., Steve Despain............. 307-261-6500
82602-2839.
Denver, CO (DO)....................... Suite 426, 721 19th St., Patricia Barela Rivera.... 303-844-4028
80202-2599.
Fargo, ND (DO)........................ Rm. 219, 657 2d Ave. N., James L. Stai............. 701-239-5131
58108-3086.
Helena, MT (DO)....................... Rm. 334, 301 S. Park, Jo Alice Mospan........... 406-441-1081
59626.
Salt Lake City, UT (DO)............... Rm. 2237, 125 S. State Stan Nakano............... 801-524-3200
St., 84138-1195.
Sioux Falls, SD (DO).................. Suite 200, 110 S. Phillips Gene Van Arsdale.......... 605-330-4231
Ave., 57104.
KANSAS CITY, MO (RO).................... Suite 307, 323 W. 8th St., Brad Douglas, Acting...... 816-374-6380
64105-1500.
Cedar Rapids, IA (DO)................. Suite 200, 215 4th Ave. James Thomson............. 319-362-6405
SE., 52401-1806.
Des Moines, IA (DO)................... Rm. 749, 210 Walnut St., Cheryl Eftink............. 515-284-4026
50309-2186.
Kansas City, MO (DO).................. Suite 501, 323 W. 8th St., Dorothy Kleeschulte....... 816-374-6708
64105.
Omaha, NE (DO)........................ 11145 Mill Valley Rd., Glenn Davis............... 402-221-4691
68154.
Springfield, MO (BO).................. Suite 110, 620 S. James R. Combs............ 417-864-7670
Glenstone St., 65802-3200.
St. Louis, MO (DO).................... Rm. 242, 815 Olive St., Robert L. Andrews......... 314-539-6600
63101.
Wichita, KS (DO)...................... Suite 2500, 271 W 3d St. Elizabeth Auer............ 316-269-6566
N., 67202-1212.
NEW YORK, NY (RO)....................... Rm. 31-08, 26 Federal Tom Bettridge............. 212-264-1450
Plz., 10278.
Buffalo, NY (DO)...................... Rm. 1311, 111 W. Huron Franklin J. Sciortino..... 716-551-4305
St., 14202.
Elmira, NY (BO)....................... 4th Fl., 333 E. Water St., James J. Cristofaro....... 607-734-1571
14901.
Hato Rey, PR (DO)..................... Suite 201, 252 Ponce de Ivan Irizarry............. 787-766-5002
Leon Ave., 00918.
Melville, NY (BO)..................... Suite 207, 35 Pinelawn Burt Haggerty............. 516-454-0750
Rd., 11747.
New York, NY (DO)..................... Rm. 3100, 26 Federal Plz., Aubrey A. Rogers.......... 212-264-2454
10278.
Newark, NJ (DO)....................... 15th Fl., 2 Gateway Ctr., Francisco Marrero......... 973-645-3580
07102.
Rochester, NY (BO).................... Rm. 410, 100 State St., Peter Flihan.............. 716-263-6700
14614.
St. Croix, VI (POD)................... Suites 5 & 6, Sunny Isle Carl Christensen.......... 340-778-5380
Professional Bldg.,
Christiansted, VI 00820.
St. Thomas, VI (POD).................. 3800 Crown Bay St., 00802. (Vacancy)................. 809-774-8530
Syracuse, NY (DO)..................... 5th Fl., 401 S. Salina B.J. Paprocki............. 315-471-9393
St., 13202.
PHILADELPHIA, PA (RO)................... 5th Fl., 900 Market St., Kerry Kirkland............ 215-580-2807
19107.
Baltimore, MD (DO).................... Suite 6220, 10 S. Howard Allan Stephenson.......... 410-962-4392
St., 21201-2525.
Charleston, WV (BO)................... Suite 412, 405 Capitol (Vacancy)................. 304-347-5220
St., 25301.
Clarksburg, WV (DO)................... 320 W. Pike St., 26301.... (Vacancy)................. 304-623-5631
Harrisburg, PA (BO)................... Suite 107, 100 Chestnut (Vacancy)................. 717-782-3840
St., 17101.
Philadelphia, PA (DO)................. 5th Fl., 900 Market St., Tom Tolan................. 215-580-2700
19107.
Pittsburgh, PA (DO)................... Rm. 1128, 1000 Liberty Al Jones.................. 412-395-6560
Ave., 15222.
Richmond, VA (DO)..................... 11th Fl., 400 N. 8th St., Charles J. Gaston......... 804-771-2400
23240.
Washington, DC (DO)................... Suite 900, 1110 Vermont Darryl Harriston.......... 202-606-4000
Ave. NW., 20005.
Wilkes-Barre, PA (BO)................. Suite 407, 7 N. Wilkes- (Vacancy)................. 570-826-6497
Barre Blvd., 18702.
Wilmington, DE (BO)................... 1318 N. Market St., 19801- Jayne Armstrong........... 302-571-5225
3011.
SAN FRANCISCO, CA (RO).................. Suite 2200, 455 Market Viola Canales............. 415-744-2118
St., 94105.
Agana, GU (BO)........................ Suite 302, 400 Rt. 8, Kenneth Lujan............. 671-472-7277
Mongmong, 96927.
Fresno, CA (DO)....................... Suite 200, 2719 N. Air Antonio Valdez............ 559-487-5791
Fresno Dr., 93727-1547.
Glendale, CA (DO)..................... Suite 1200, 330 N. Brand Alberto Alvarado.......... 818-552-3210
Blvd., 91203-2304.
Honolulu, HI (DO)..................... Rm. 2-235, Box 50207, 300 Andrew Poepoe............. 808-541-2990
Ala Moana Blvd., 96850-
4981.
Las Vegas, NV (DO).................... Suite 100, 300 Las Vegas John Scott................ 702-388-6611
Blvd. South, 89101.
Phoenix, AZ (DO)...................... Suite 800, 2828 N. Central Bob Blaney................ 602-745-7200
Ave., 85004-1025.
Sacramento, CA (DO)................... Rm. 215, 660 J St., 95814- Jim O'Neal................ 916-498-6410
2413.
San Diego, CA (DO).................... Suite 550, 550 W. C St., George P. Chandler, Jr.... 619-557-7252
92101.
San Francisco, CA (DO)................ 6th Fl., 455 Market St., Mark Quinn................ 415-744-8474
94105.
Santa Ana, CA (DO).................... Suite 700, 200 W. Santa Sandra Sutton............. 714-550-7420
Ana Blvd., 92701.
SEATTLE, WA (RO)........................ Suite 1805, 1200 6th Ave., Andrew Munro, Acting...... 206-553-5676
98101-1128.
Anchorage, AK (DO).................... Rm. A36, Box 67, 222 W. Frank Cox................. 907-271-4022
8th Ave., 99513-7559.
Boise, ID (DO)........................ Suite 290, 1020 Main St., Thomas Bergdoll........... 208-334-1696
83702-5745.
Portland, OR (DO)..................... Suite 1050, 1515 SW. 5th Phil Gentry............... 503-326-5210
Ave., 97201-6695.
Seattle, WA (DO)...................... Suite 1700, 1200 6th Ave., Robert P. Meredith........ 206-553-7040
98101-1128.
Spokane, WA (DO)...................... Suite 200, 801 W. Robert Wiebe.............. 509-353-2808
Riverside, 99201.
----------------------------------------------------------------------------------------------------------------

Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
Office Address Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA................................... Suite 300, 1 Baltimore Pl., 30308............... 404-347-3771
Fort Worth, TX................................ Suite 102, 4400 Amon Carter Blvd., 76155........ 817-885-7600
Niagara Falls, NY............................. 3d Fl., 360 Rainbow Blvd. S., 14303............. 716-282-4612
Sacramento, CA................................ Suite 208, 1825 Bell St., 95825................. 916-566-7246
----------------------------------------------------------------------------------------------------------------

Regional Administrators
----------------------------------------------------------------------------------------------------------------
Region/Address Administrator Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA (Suite 496, 1720 Peachtree Rd. NW., Billy M. Paul.................................. 404-347-4999
30309).

[[Page 533]]

Boston, MA (Suite 812, 10 Causeway St., 02110). Patrick K. McGowan............................. 617-565-8415
Chicago, IL (Rm. 1975, 300 S. Riverside Plz., Peter Barca.................................... 312-353-0357
60606-6611).
Denver, CO (Suite 400, 721 19th St., 80202- Thomas J. Redder............................... 303-844-0500
2599).
Fort Worth, TX (Suite 108, 4300 Amon Carter James W. Breedlove............................. 817-885-6581
Blvd., 76155).
Kansas City, MO (13th Fl., 911 Walnut St., Bruce W. Kent.................................. 816-374-6380
64106).
New York, NY (Rm. 31-08, 26 Federal Plz., Thomas M. Bettridge............................ 212-264-1450
10278).
Philadelphia, PA (Suite 201, 475 Allendale Rd., Susan M. McCann................................ 610-962-3710
King of Prussia, 19406.
San Francisco, CA (20th Fl., 71 Stevenson St., Viola Canales.................................. 415-975-4804
94105-2939).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128) Gretchen Sorensen.............................. 206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access Information on the Small Business Administration is
available electronically by various means. Internet, www.sba.gov. FTP,
ftp.sbaonline.sba.gov.
Access the U.S. Business Adviser through the Internet, at
www.business.gov.
Access the Administration's electronic bulletin board by modem at
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).
General Information Contact the nearest Small Business Administration
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.
Public Affairs For public inquiries and small-business advocacy
affairs, contact the Office of Public Communications and Public Liaison,
409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740.
Internet, www.sba.gov.
Publications A free copy of The Resource Directory for Small Business
Management, a listing of for-sale publications and videotapes, is
available from any local SBA office or the SBA answer desk.

For further information, contact the Office of Public Communications and
Public Liaison, Small Business Administration, 409 Third Street SW.,
Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.

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