    [United States Government Manual]
    [June 01, 2000]
    [Pages 440-447]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    GENERAL SERVICES ADMINISTRATION

    Eighteenth and F Streets NW., Washington, DC 20405

    Phone, 202-708-5082. Internet, www.gsa.gov.
    Administrator of General Services                 David J. Barram
        Chairman, GSA Board of Contract               Stephen M. Daniels
                Appeals
        Chief Knowledge Officer                       Shereen Remez
        Chief Operations Officer, Office              Wanda Smith
                Anywhere
        Chief of Staff                                Martha N. Johnson
        Inspector General                             William R. Barton
        Deputy Administrator                          Thurman M. Davis, Sr.
            Associate Administrator for               Susan Clampitt
                    Child Care
            Associate Administrator for               (vacancy)
                    Civil Rights
            Associate Administrator for               Beth Newburger
                    Communications
            Associate Administrator for               William R. Ratchford
                    Congressional and
                    Intergovernmental
                    Affairs
            Associate Administrator for               Jackie A. Robinson
                    Enterprise Development
            Chief Information Officer                 William Piatt
            Chief Financial Officer                   William B. Early, Jr.
            Chief People Officer                      Gail T. Lovelace
            General Counsel                           Stephenie Foster

    FEDERAL SUPPLY SERVICE

    Washington, DC 20406

    Phone, 703-305-6667. Fax, 703-305-6577.
    Commissioner                                      Frank P. Pugliese, Jr.
        Deputy Commissioner                           Donna D. Bennett
        Chief of Staff                                Barney Brasseux
            Assistant Commissioner for                William N. Gormley
                    Acquisition
            Assistant Commissioner for                Gary Feit
                    Business Management and
                    Marketing
            Assistant Commissioner for                Patricia Mead
                    Contract Management
            Assistant Commissioner for                John Roehmer
                    Distribution Management
            Assistant Commissioner for                Allan Zaic
                    Transportation and
                    Property Management
            Assistant Commissioner for                Lester Gray Jr.
                    Vehicle Acquisition and
                    Leasing Services
            Chief Information Officer                 Edward O'Hare
            Comptroller                               Jon Jordan
            Director of Transportation                James F. Fitzgerald
                    Audits

    [[Page 441]]

    FEDERAL TECHNOLOGY SERVICE

    10304 Eaton Place, Fairfax, VA 22030

    Phone, 703-306-6020
    Commissioner                                      Sandra N. Bates
        Deputy Commissioner                           (vacancy)
            Assistant Commissioner for                C. Allen Olson
                    Acquisition
            Assistant Commissioner for                Thomas R. Burke
                    Information Security
            Assistant Commissioner for                Charles Self
                    Information Technology
                    Integration
            Assistant Commissioner for                Margaret Binns
                    Regional Services
            Assistant Commissioner for                Frank E. Lalley
                    Service Delivery
            Assistant Commissioner for                Bruce Brignull
                    Service Development
            Assistant Commissioner for                Abby Pirnie
                    Strategic Planning and
                    Business Development
            Chief Financial Officer                   Robert E. Suda

    PUBLIC BUILDINGS SERVICE

    Eighteenth and F Streets NW., Washington, DC 20405

    Phone, 202-501-1100
    Commissioner                                      Robert A. Peck
        Chief of Staff                                Kay McNew
        Deputy Commissioner                           Paul E. Chistolini
            Assistant Commissioner for                Paul Lynch
                    Business Performance
            Assistant Commissioner for the            Clarence Edwards
                    Federal Protective
                    Service
            Assistant Commissioner for                Pamela Wessling
                    Portfolio Management
            Assistant Commissioner for                Brian K. Polly
                    Property Disposal
            Chief Architect                           Edward Feiner
            Chief Financial Officer                   Frederick T. Alt
            Chief Information Officer                 Albert Curley II

    OFFICE OF GOVERNMENTWIDE POLICY

    Eighteenth and F Streets NW., Washington, DC 20405

    Phone, 202-501-8880
    Associate Administrator for Governmentwide        G. Martin Wagner
            Policy
        Chief of Staff                                John G. Sindelar
            Deputy Associate Administrator            (vacancy)
                    for Acquisition Policy
            Deputy Associate Administrator            Mary J. Mitchell
                    for Electronic Commerce
            Deputy Associate Administrator            Joan C. Steyaert
                  for Information
    [[Page 442]]   Technology

            Deputy Associate Administrator            Francis A. McDonough
                    for Intergovernmental
                    Solutions
            Deputy Associate Administrator            David L. Bibb
                    for Real Property
            Deputy Associate Administrator            Rebecca R. Rhodes
                    for Transportation and
                    Personal Property

    [For the General Services Administration statement of organization, see
            the Code of Federal Regulations, Title 41, Part 105-53]

    ------------------------------------------------------------------------

    The General Services Administration establishes policy for and provides
    economical and efficient management of Government property and records,
    including construction and operation of buildings; procurement and
    distribution of supplies; utilization and disposal of real and personal
    property; transportation, traffic, and communications management; and
    management of the governmentwide automatic data processing resources
    program.

    The General Services Administration (GSA) was established by section 101
    of the Federal Property and Administrative Services Act of 1949 (40
    U.S.C. 751).

    Contract Appeals  The General Services Administration Board of Contract
    Appeals is responsible for resolving disputes arising out of contracts
    with the General Services Administration and other Government agencies.
    The Board is also empowered to hear and decide requests for review of
    transportation audit rate determinations; claims by Federal civilian
    employees regarding travel and relocation expenses; and claims for the
    proceeds of the sale of property of certain Federal civilian employees.
    In addition, the Board provides alternative dispute resolution services
    to executive agencies in both contract disputes which are the subject of
    a contracting officer's decision and other contract-related disputes.
    Although the Board is located within the agency, it functions as an
    independent tribunal.

    For further information, contact the Board of Contract Appeals, General
    Services Administration, Washington, DC 20405. Phone, 202-501-0585.

    Domestic Assistance Catalog  The Federal Domestic Assistance Catalog
    Program collects and disseminates information on all federally operated
    domestic assistance programs such as grants,loans,and insurance.This
    information is published annually in the Catalog of Federal Domestic
    Assistance.

    For further information, contact the Federal Domestic Assistance Catalog
    staff. Phone, 202-708-5126.

    Governmentwide Policy  The Office of Governmentwide Policy (OGP)
    collaborates with the Federal community to develop policies and
    guidelines, provide education and training, and identify best practices
    in the areas served by GSA's businesslines: real property and personal
    property; travel and transportation; acquisition; information technology
    (IT) and electronic commerce; regulatory information; and use of Federal
    advisory committees.
        The Office of Acquisition Policy provides resources to support the
    Federal acquisition system. The Office researches, develops, and
    publishes policy guidance, provides career development services for the
    Federal acquisition work force, and reports on more than 20 million
    contract actions annually. For further information, call 202-501-1043.
    For electronic access, contact www.arnet.gov.
        The Office of Electronic Commerce develops electronic commerce
    policies for the Federal Government, including managing with the
    Department of Defense an electronic commerce program office which
    monitors and provides support for interagency efforts for electronic
    commerce across the

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    Government and working with other agencies and with the private sector
    to develop and promote the use of standardized card technologies in
    order to advance a more streamlined electronic Government. For further
    information, call 202-501-1667.
        The Office of Information Technology provides executive and
    interagency information technology (IT) support. The Office also
    supports the Government Information Technology Services Board and
    provides IT tools to support agencies' missions. For further
    information, call 202-501-0202.
        The Office of Intergovernmental Solutions serves as a worldwide
    expert and unique resource on intergovernmental IT issues. The Office
    uses its expertise to help resolve common IT challenges at all levels of
    Government. For more information, call 202-501-0291.
        The Office of Real Property provides leadership in the use and
    management of real property. It is responsible for the development,
    coordination, administration, and issuance of governmentwide management
    principles, guidelines, regulations, standards, criteria, and policies
    that relate to real property and asset management. Real property
    programs include real estate operation and management, acquisition,
    disposal, design, construction, space standards, delegations, safety and
    environmental issues, and workplace initiatives including telecommuting
    and cooperative administration support units, whereby agencies share in
    the cost and use of common administrative services. For further
    information, call 202-510-0856.
        The Office of Transportation and Personal Property develops
    governmentwide policies for personal property utilization, donation, and
    sales, and participates in the development and evaluation of
    governmentwide issues, legislation, policies, and objectives related to
    travel, transportation, mail, personal property, aircraft, and the motor
    vehicle fleet management. For further information, call 202-501-1777.
        The Regulatory Information Service Center compiles and disseminates
    information about Federal regulatory activity. The principal publication
    of the Center is the Unified Agenda of Federal Regulatory and
    Deregulatory Actions, which is published in the Federal Register every
    spring and fall. For further information, call 202-482-7345.
        The Committe Management Secretariat plans, develops, evaluates, and
    directs a governmentwide program for maximizing the value-added role of
    public participation in Federal decisionmaking through Federal Advisory
    Committees. For further information, call 202-273-3565.

    For further information, contact the Office of Governmentwide Policy.
    Phone, 202-501-8880. Internet, policyworks.gov.

    Enterprise Development  The Office of Enterprise Developmentfocuses on
    programs, policy, and outreach to assist the small business community
    nationwide in doing business with GSA.

    For further information, call 202-501-1021. Internet, www.gsa.gov/oed.

                                 Small Business Centers--General Services Administration
    ----------------------------------------------------------------------------------------------------------------
                       Region                                           Address                          Telephone
    ----------------------------------------------------------------------------------------------------------------
    National Capital--Washington, DC              Rm. 1050, 7th & D Sts. SW., 20407                     202-708-5804
    New England--Boston, MA                       Rm. 290, 10 Causeway St., 02222                       617-565-8100
    Northeast and Caribbean--New York, NY         Rm. 18-130, 26 Federal Plz., 10278                    212-264-1234
    Mid-Atlantic--Philadelphia, PA                Rm. 808, 100 Penn Sq. E., 19107-3396                  215-656-5525
    Southeast Sunbelt--Atlanta, GA                Rm. 2832, 401 W. Peachtree St. NW., 30303             404-331-5103
    Great Lakes--Chicago, IL                      Rm. 3714, 230 S. Dearborn St., 60604                  312-353-5383
    Heartland--Kansas City, MO                    Rm. 1160, 1500 E. Bannister Rd., 64131                816-926-7203
    Southwest--Fort Worth, TX                     Rm. 11A09, 819 Taylor St., 76102                      817-978-3284
    Rocky Mountain--Denver, CO                    Rm. 145, Denver Federal Ctr., 80225-0006              303-236-7408
    Pacific Rim--San Francisco, CA                Rm. 405, 450 Golden Gate Ave., 94102                  415-522-2700
      Satellite office--Los Angeles, CA           Rm. 3259, 300 N. Los Angeles St., 90012               213-894-3210
    Northwest/Arctic--Auburn, WA                  400 15th St. SW., 98001                               253-931-7956
    ----------------------------------------------------------------------------------------------------------------

    [[Page 445]]

    Mobile Services  Office Anywhereis responsible for developing a new
    product line for GSA offering mobile Federal workers cutting-edge
    products and services that cross GSA's Federal Supply Service, Federal
    Technology Service, and Public Buildings Service boundaries. It provides
    technical and procurement expertise and assistance to other Federal
    agencies in acquiring integrated service delivery, including portable
    computingdevices, software, telecommunications, and other services to
    meet the critical needs of the mobile Federal worker. The Office
    develops and executes a marketing communications strategy to educate the
    Federal consumer about the use of mobile technology and its availability
    through GSA.

    For further information, contact the Office Anywhere, General Services
    Administration, Eighteenth and F Streets NW., Washington, DC 20405.
    Phone, 202-208-7761.

    Federal Technology Service

    The Federal Technology Service (FTS)deliversreimbursable local and long-
    distance telecommunications, information technology (IT), and
    information security services to Federal agencies. Its mission is to
    provide IT solutions and network services to support its customers'
    missions worldwide through its business lines.
        The network services business line enables FTS to provide its
    customers end-to-end telecommunications services. Included in this
    business line are the the FTS2001 contractsthat provide world-class,
    worldwide long-distance telecommunications services including low-cost,
    state-of-the-art voice, data, and video telecommunications and the local
    telecommunications service that provides local voice and data
    telecommunications to Federal agencies nationwide
        The IT solutions business line helps agencies acquire, manage,
    integrate, and use IT resources and protect the security of Federal
    information.
        The smart card businessline offers services to other Federal
    agencies including standardization of smart cards and building an open
    smart card system configuration consistent with industry standards.
        The Federal Relay Service(TTY, 800-877-8339) ensures that all
    citizens--hearing individualsand individuals who are deaf, hard of
    hearing, or speech-disabled--have equal access to the Federal
    telecommunications system and enables Federal employees to conduct
    official duties and the general public to conduct business with the
    Federal Government and its agencies.

    For further information, contact the Federal Technology Service. Phone,
    703-306-6000.

    Federal Supply Service

    The Federal Supply Service (FSS) supports Federal agencies worldwide by
    providing them with supplies and services each year. By taking advantage
    of the Government's aggregate buying power, FSS achieves significant
    savings for both the customer and the taxpayer. Its programs are an
    important link in the Government's efforts to protect the environment
    and to give back to the community for the public benefit. FSS carries
    out its mission through the following four business lines:
        --the supply and procurement business line operates a worldwide
    supply system to contract for and distribute personal property and
    services to Federal agencies. It offers convenience, quality, best
    value, and choice by making available a wide array of commercial
    products and services, from office equipment and supplies, paint, tools,
    IT equipment and software, and furniture, to contracts for services such
    as purchase cards, auditing and financial management, and airline
    travel.
        --the vehicleacquisition and leasing services business line buys and
    leases new vehicles to provide Federal agencies with a modern fleet and
    timely replacement of vehicles, lower lease costs, professional
    maintenance management, and a selection of alternative-fuel vehicles.
    The GSA fleet is the largest alternative-fuel vehicle fleet in the
    Federal Government.
        --the personalproperty business line helps to maximize the
    Government's

    [[Page 446]]

    investment in personal property as well as to serve the public benefit.
        --the travel and transportation business line provides Federal
    agencies with easy access to commercial sources that can arrange
    employee travel or ship parcels, freight, and household goods.

    For more information, contact the Federal Supply Service, Washington, DC
    20406. Phone, 703-305-5600. Internet, www.fss.gsa.gov.

    Public Buildings Service

    The Public Buildings Service (PBS) provides work environments for over a
    million Federal employees nationwide. Since 1949, PBS has served as a
    builder, developer, lessor, and manager of federally owned and leased
    properties. It provides a full range of real estate services, property
    management, construction and repairs, security services, property
    disposal,and overall portfolio management.

    For further information, contact the Office of the Commissioner, Public
    Buildings Service. Phone, 202-501-1100. Internet, www.pbs.gov/pbs.

                Regional Offices--General Services Administration
    ------------------------------------------------------------------------
             Region                Address              Administrator
    ------------------------------------------------------------------------
    New England.............  Boston, MA (10     Robert J. Dunfey, Jr.
                               Causeway St.,
                               02222).
    Northeast and Caribbean.  New York, NY (26   Thomas J. Ryan
                               Federal Plz.,
                               10278).
    Mid-Atlantic............  Philadelphia, PA   James A. Williams, Acting
                               (100 Penn Sq.
                               E., 19107-3396).
    Southeast Sunbelt.......  Atlanta, GA        Carol A. Dortch
                               (Suite 2800, 401
                               W. Peachtree St.
                               NW., 30365).
    Great Lakes.............  Chicago, IL (230   William C. Burke
                               S. Dearborn St.,
                               60604).
    The Heartland...........  Kansas City, MO    Glen W. Overton
                               (1500 E.
                               Bannister Rd.,
                               64131).
    Greater Southwest.......  Fort Worth, TX     John Pouland
                               (819 Taylor St.,
                               76102).
    Rocky Mountain..........  Denver, CO (Bldg.  Susan B. Damour
                               41, Denver
                               Federal Ctr.,
                               80225-0006).
    Pacific Rim.............  San Francisco, CA  Kenn N. Kojima
                               (5th Fl., 450
                               Golden Gate
                               Ave., 94102).
    Northwest/Arctic........  Auburn, WA (GSA    L. Jay Pearson
                               Ctr., 400 15th
                               St. SW., 98002).
    National Capital........  Washington, DC     Nelson B. Alcalde
                               (7th & D Sts.
                               SW., 20407).
    ------------------------------------------------------------------------

    Sources of Information

    Contracts  Individuals seeking to do business with the General Services
    Administration may obtain detailed information from the Business Service
    Centers listed in the preceding text. Inquiries concerning programs to
    assist small business should be directed to one of the Business Service
    Centers.
    Electronic Access  Information about GSA is available electronically
    through the Internet, at www.gsa.gov.
    Employment  Inquiries and applications should be directed to the Human
    Resources Division (CPS), Office of Human Resources, General Services
    Administration, Washington, DC 20405. Phone, 202-501-0370.
    Fraud and Waste  Contact the Inspector General's Office. Phone, 202-501-
    1780, or 800-424-5210 (toll-free).
    Freedom of Information and Privacy Act Requests  Inquiries concerning
    policies pertaining to Freedom of Information Act and Privacy Act
    matters should be addressed to the GSA FOIA or Privacy Act Officer,
    General Services Administration, Room 7136, Washington, DC 20405. Phone,
    202-501-2262 or 202-501-3415. Fax, 202-501-2727.
    Property Disposal  Inquiries about the redistribution or competitive
    sale of surplus real property should be directed to the Office of
    Property Disposal, Public Buildings Service, Eighteenth and F Streets
    NW., Washington, DC 20405. Phone, 202-501-0210.
    Public and News Media Inquiries  Inquiries from both the general public
    and news media should be directed to the Office of Communications,
    General Services Administration, Eighteenth and F Streets NW.,
    Washington, DC 20405. Phone, 202-501-1231.
    Publications  Many publications are available at moderate prices through
    the bookstores of the Government Printing Office. Others may be obtained
    free or at production cost from a Small Business Center or the Federal
    Consumer Information Center (phone, 800-688-9889). The telephone numbers
    and addresses of the Government Printing Office bookstores are listed in
    local

    [[Page 447]]

    telephone directories. If a publication is not distributed by any of the
    stores, inquiries should be directed to the originating agency's service
    or office. The addresses for inquiries are:

      Public Buildings Service (P), General Services Administration,
        Washington, DC 20405

      Federal Supply Service (F), General Services Administration,
        Washington, DC 20406

      Office of Finance (BC), General Services Administration, Washington,
        DC 20405

      Federal Technology Service (T), General Services Administration, 10304
        Eaton Place, Fairfax, VA 22030

        For a free copy of the U.S. Government TTY Directory, contact the
    Federal Consumer Information Center, Department TTY, Pueblo, CO 81009.
    Phone, 888-878-3256. Internet, www.gsa.gov/frs. For a free copy of the
    quarterly Consumer Information Catalog, including information on food,
    nutrition, employment, Federal benefits, the environment, fraud, privacy
    and Internet issues, investing and credit, and education, write to the
    Federal Consumer Information Center, Pueblo, CO 81009. Phone, 800-688-
    9889. Internet, www.pueblo.gsa.gov.
        For a free copy of the Federal Relay Service Brochure, contact the
    GSA Federal Telecommunications Service. Phone, 703-904-2848. TTY, 703-
    904-2440.
    Small Business Activities  Inquiries concerning programs to assist small
    businesses should be directed to one of the Small Business Centers
    listed in the preceding text.
    Speakers  Inquiries and requests for speakers should be directed to the
    Office of Communications (X), General Services Administration,
    Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
    regional office.

    For further information concerning the General Services Administration,
    contact the Office of Communications (X), General Services
    Administration, Washington, DC 20405. Phone, 202-501-0705. Internet,
    www.gsa.gov.

    ------------------------------------------------------------------------