    [United States Government Manual]
    [June 01, 2000]
    [Pages 523-533]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    SMALL BUSINESS ADMINISTRATION

    409 Third Street SW., Washington, DC 20416

    Phone, 202-205-6600. Fax, 202-205-7064. Internet, www.sba.gov.
    Administrator                                     Aida Alvarez
    Deputy Administrator                              Fred Hochberg
    Chief Counsel for Advocacy                        Jere W. Glover
    Chief Financial Officer                           Joe Loddo
    Chief Operating Officer                           Kris Marcy
    Chief of Staff                                    Kris Swedin
    Counselor to the Administrator                    Betty Baca
    Director, Executive Secretariat                   Susan Walthall
    Director, External Affairs                        (vacancy)
    General Counsel                                   Michael Schattman
    Inspector General                                 Phyllis Fong
    Associate Administrator for Disaster Assistance   Bernard Kulik
    Associate Administrator for Communications and    (vacancy)
            Public Liaison
    Assistant Administrator for Congressional and     Jane Merkin
          Legislative Affairs

    [[Page 524]]

    Assistant Administrator for Equal Employment      Erline Patrick
            Opportunity and Civil Rights Compliance
    Associate Administrator for Field Operations      Robert Baskin
    Assistant Administrator for Hearings and Appeals  (vacancy)
    Associate Deputy Administrator for Capital        Charles Tansey
            Access
        Associate Administrator for                   Jane Butler
                Financial Assistance
        Assistant Administrator for                   James Wilfong
                International Trade
        Associate Administrator for                   Don Christensen
                Investment
        Associate Administrator for Surety            Robert J. Moffitt
                Guarantees
    Associate Deputy Administrator for                Darryl Dennis
            Entrepreneurial Development
        Associate Administrator for Business          Monika Harrison
                Initiatives
        Assistant Administrator for Native            Lydia Pickford
                American Affairs
        Associate Administrator for Small             Johnnie Albertson
                Business Development Centers
        Assistant Administrator for Veterans          Clifton Toulson, Jr.
                Affairs
        Assistant Administrator for Women's           Sherrye Henry
                Business Ownership
    Associate Deputy Administrator for Government     James Ballentine
            Contracting and Minority Enterprise
            Development
        Associate Administrator for                   Barry Meltz, Acting
                Government Contracting
        Associate Administrator for Minority          Delorice Ford, Acting
                Enterprise Development
        Assistant Administrator for Size              Gary M. Jackson
                Standards
        Assistant Administrator for                   (vacancy)
                Technology
    Associate Deputy Administrator for Management     Elizabeth A. Montoya
            and Administration
        Assistant Administrator for                   Thomas Dumaresq
                Administration
        Assistant Administrator for Human             Carolyn J. Smith
                Resources
        Chief Information Officer                     Lawrence Barrett

    [For the Small Business Administration statement of organization, see
            the Code of Federal Regulations, Title 13, Part 101]

    ------------------------------------------------------------------------

    The fundamental purposes of the Small Business Administration are to
    aid, counsel, assist, and protect the interests of small business;
    ensure that small business concerns receive a fair portion of Government
    purchases, contracts, and subcontracts, as well as of the sales of
    Government property; make loans to small business concerns, State and
    local development companies, and the victims of floods or other
    catastrophes, or of certain types of economic injury; and license,
    regulate, and make loans to small business investment companies.

    The Small Business Administration (SBA) was created by the Small
    Business Act of 1953 and derives its present existence and authority
    from the Small Business Act (15 U.S.C. 631 et seq.) and the Small
    Business Investment Act of 1958 (15 U.S.C. 661).

    [[Page 525]]

    T186873.062

    [[Page 526]]

    Activities

    Advocacy  The Office of Advocacy is mandated by Congress to serve as an
    independent spokesperson within public policy councils for the more than
    22.5 million small businesses throughout the country. The Office is
    headed by the Chief Counsel for Advocacy, appointed by the President
    from the private sector with the advice and consent of the Senate, who
    advances the views, concerns, and interests of small business before the
    Congress, the White House, and Federal and State regulatory agencies.
        The Office monitors the compliance of Federal agencies with the
    requirement that they analyze the impact of their regulations on small
    entities and consider less burdensome alternatives. The Office is one of
    the leading national sources for information on the state of small
    business and the issues that affect small business success and growth.
    It conducts economic and statistical research into matters affecting the
    competitive strength of small business and jobs created by small
    business, and analyzes the impact of Federal laws, regulations, and
    programs on small businesses, making recommendations to policymakers for
    appropriate adjustments to meet the special needs of small business.
        Additionally, regional advocates enhance communication between the
    small business community and the Chief Counsel. As the Chief Counsel's
    direct link to local business owners, State and local government
    agencies, State legislatures, and small business organizations, they
    help identify new issues and problems of small business by monitoring
    the effect of Federal and State regulations and policies on the local
    business communities within their regions.

    For further information, contact the Office of Advocacy. Phone, 202-205-
    6533. Internet, www.sba.gov/advo.

    Business Initiatives  SBA develops and cosponsors counseling, education,
    training, and information resources for small businesses. It has forged
    ongoing partnerships with resource partners to deliver most of the
    business education and training programs offered annually at low cost.
    One-on-one counseling is provided free of charge by the Service Corps of
    Retired Executives.
        The Business Information Center (BIC) program is among the most
    innovative methods of providing small business owners with a one-stop
    approach to information, education, and training. The centers combine
    the latest computer technology, hardware, and software, an extensive
    small business reference library of hard copy books and publications,
    and current management videotapes to help clients venture into new
    business areas. The use of software for a variety of business
    applications offers clients of all types a means of addressing their
    diverse needs. Although most BIC's are stand-alone centers, BIC's in
    empowerment zones will form the core element of one-stop capital shops.
        In addition to education and training events, SBA offers
    publications on a variety of business management and growth topics.
    These publications are available free of cost on SBA's website, at
    www.sba.gov.

    For further information, contact the Office of Business Initiatives.
    Phone, 202-205-6665.

    Capital Access The Office of the Associate Deputy Administrator for
    Capital Access provides overall direction for SBA's finance programs, a
    comprehensive array of debt and equity programs for the smallest start-
    up businesses to those which have been in operation for a number of
    years and need new capital to expand. In addition to lending to
    businesses which sell their products and services within the United
    States, the Office provides direction for SBA's business development and
    financial assistance programs for small-business exporters and a surety
    bond guarantee program for small-business contractors.

    For further information, contact the Office of Capital Access. Phone,
    202-205-6657.

    Community Development  As part of the President's efforts to revitalize
    distressed inner cities and rural

    [[Page 527]]

    communities through Federal and local government cooperation, SBA
    initiated the one stop capital shop initiative in 1994. SBA makes a one
    stop capital shop available to each enterprise zone community to provide
    easy access to small business assistance in distressed, underserved
    communities. Each one stop capital shop has a BIC which offers extensive
    small business libraries and publications, as well as state-of-the-art
    computer resources, small business software, and Internet access. They
    offer extensive training services from local Small Business Development
    Centers, Service Corps of Retired Executives counseling, microenterprise
    loans, technical assistance, private sector lending partners, and
    government contracts assistance.

    For further information, contact the Office of One Stop Capital Shop.
    Phone, 202-205-6706. Internet, www.sba.gov/onestop.

    Disaster Assistance  The Administration serves as the Federal disaster
    bank for nonfarm, private sector losses. It lends money to help the
    victims of floods, riots, or other catastrophes repair or replace most
    disaster-damaged property. Direct loans with subsidized interest rates
    are made to assist individuals, homeowners, businesses of all sizes and
    nonprofit organizations.

    For further information, contact the Office of Disaster Assistance.
    Phone, 202-205-6734.

    Financial Assistance  SBA provides its guarantee to lending institutions
    and certified development companies which make loans to small-business
    concerns (including farms), which in turn, use the loans to provide
    working capital and help finance the acquisition of land and buildings;
    the construction, conversion, or expansion of facilities; and the
    purchase of machinery and equipment.
        SBA provides revolving lines of creditand loan guarantees to finance
    commercial construction or building rehabilitation for sale. It makes
    loans to qualified employee trusts and may finance small firms that
    manufacture, sell, install, service, or develop specific energy
    measures, including engineering, architectural, consulting, or other
    professional services connected with eligible energy measures. SBA also
    makes loans for the installation of pollution control measures.
        The Administration makes loans and grantsto nonprofit organizations
    that act as intermediaries to provide technical and small-scale
    financial assistance to very small businesses under SBA's MicroLoan
    Program. The Administration also provides small-scale financial and
    technical assistance to very small businesses through loans and grants
    to nonprofit organizations that act as intermediaries.

    For further information, contact the nearest Small Business
    Administration district office.

    Government Contracting  The Administration works closely with purchasing
    agencies of the Federal Government and with the Nation's major prime
    contractors in developing policies and procedures that will maximize
    practicable participation by small, small disadvantaged, historically
    underutilized, and women-owned small businesses in contracts awarded by
    the U.S. Government and subcontracts awarded by its large contractors.
    It sets aside or reserves applicable Government purchases for contracts
    competitively awarded to SBC's and provides an appeal procedure for a
    low-bidding small business whose ability to perform a contract is
    questioned by the contracting officer. SBA encourages subcontract
    opportunities for small businesses by maintaining close contact with
    large prime contractors and by referring qualified small businesses to
    them. It coordinates and manages setting of annual goals for contracts
    and subcontracts awarded to small businesses by Federal agencies.
        The Administration maintains an Internet-based database (PRO-Net)
    that provides profiles of small businesses that can be readily accessed
    by Federal Government contracting officers, State and local governments,
    and other contractors seeking small business contractors,
    subcontractors, or partnerships for contracting opportunities. It
    cooperates with Government agencies in ensuring that

    [[Page 528]]

    small businesses have a fair opportunity to acquire new and surplus
    Government property,such as timber, royalty oil, strategic materials,
    and mineral leases, that is sold to the private sector.

    For further information, contact the Office of Government Contracting.
    Phone, 202-205-6460.

    International Trade  The Office of International Trade provides export
    financing and export promotion services to small businesses. It
    administers the export working capital program, which provides short-
    term, transaction-specific financing for exporting, including pre-export
    financing of labor and materials, financing receivables generated from
    these sales, and standby letters of credit used as performance bonds or
    payment guarantees to foreign buyers.
        The Office is a major participant in the U.S. Export Assistance
    Center (USEAC) initiative. The centers provide a single point of contact
    for all Federal export promotion and finance programs in the following
    cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago,
    IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA;
    Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia,
    PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO.
        The Office develops and recommends agency policy and procedures to
    effectively deliver the international trade program, provides tools for
    SBA's resource partners, and coordinates activities with agency resource
    partners and USEAC's to improve accessibility to its programs. The
    Office also coordinates with other Federal agencies, under the auspices
    of the Trade Promotion Coordinating Committee (TPCC), to ensure that
    trade promotion information and trade events are communicated to the
    small business community. The Office also works with agencies of the
    TPCC in coordinating and facilitating trade between the U.S. small
    business community and businesses and governments of other countries.

    For further information, contact the Office of International Trade.
    Phone, 202-205-6720.

    Investment  The Administration licenses, regulates, and provides
    financial assistance to privately owned and managed small-business
    investment companies. The sole function of these investment companies is
    to provide venture capital in the form of equity financing, long-term
    loan funds, and management services to small-business concerns
    throughout the United States.

    For further information, contact the Investment Division. Phone, 202-
    205-6510.

    MinorityEnterprise Development  The Minority Enterprise Development
    Program is designed to promote and strengthen businesses owned by
    socially and economically disadvantaged persons. Program participants
    receive a wide variety of services from SBA including management and
    technical assistance, loans, and Federal contracts. Information
    regarding the program is provided by SBA district offices.

    For further information, contact the Office of Minority Enterprise
    Development. Phone, 202-205-6412.

    Native American Affairs  The Office of Native American Affairs was
    established to assist and encourage the creation, development, and
    expansion of Native American-owned small businesses by developing and
    implementing initiatives designed to address those difficulties
    encountered by Native Americans in their quest to start, develop, and
    expand small businesses. In addition, in an effort to address the unique
    conditions encountered by reservation-based entrepreneurs, SBA has
    established the Tribal Business Information Centers (TBIC) pilot
    project. The project is a partnership arrangement between a tribe or
    tribal college and SBA.
        TBIC's offer community access to business-related computer software
    technology, provide one-on-one business counseling, and hold business
    workshops on an ongoing basis. Additionally, all TBIC managers/
    facilitators have received extensive training in all SBA entrepreneurial
    development programs, lending programs, and procurement programs.
    Currently there are 17 centers located in

    [[Page 529]]

    Arizona, California, Minnesota, Montana, North Carolina, North Dakota,
    and South Dakota.
        Besides administering the TBIC pilot project, the Office actively
    participates with other SBA program offices and other Federal agencies
    to ensure that Native American entrepreneurs are being actively
    encouraged to participate. Also, the Office maintains liaisons with
    tribal governments, business organizations, and Native American
    community organizations.

    For further information, contact the Office of Native American Affairs.
    Phone, 202-205-7364.

    Regulatory Fairness Program  The Regulatory Fairness Program (RegFair)
    provides small businesses with a meaningful way to comment on the
    enforcement and compliance activities of the Federal agencies that
    regulate them. RegFair is headed by a national Ombudsman, who rates and
    evaluates efforts of Federal agencies to become more small-business
    friendly. Ten regional Regulatory Fairness Boards, comprised of 50 small
    business owners, support the Ombudsman by collecting information, making
    recommendations for agencies, and advising the Ombudsman on the
    regulatory climate faced by small businesses. Each board has five
    members who are small business owners, giving them an understanding of
    what small businesses face with Federal regulations. A small business
    can comment on Federal enforcement activities by contacting a Regulatory
    Fairness Board member, filing an agency appraisal form, or testifying at
    a RegFair public hearing.

    For further information, contact the Office of the National Ombudsman.
    Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll-free).
    Internet, www.sba.gov/regfair.

    Small Business Development Centers  Small Business Development Centers
    provide counseling and training to existing and prospective small
    business owners at approximately 1,000 locations around the country,
    operating in every State, Puerto Rico, the U.S. Virgin Islands, Guam,
    and American Samoa. The Small Business Development Center Program is a
    cooperative effort of the private sector, the educational community, and
    Federal, State, and local governments. It enhances economic development
    by providing small businesses with management and technical assistance.
        The Office of Small Business Development Centers develops national
    policies and goals. It establishes standards for the selection and
    performance of Centers, monitors compliance with applicable Office of
    Management and Budget circulars and laws, and implements new approaches
    to improve operations of existing centers.
        The Office is responsible for coordinating program efforts with
    other internal activities of SBA and with the activities of other
    Federal agencies. It maintains liaison with other Federal, State, and
    local agencies and private organizations whose activities relate to
    Small Business Development Centers, and it assesses how the program is
    affected by substantive developments and policies in other areas of the
    agency, in other government agencies, and in the private sector.

    For further information, contact the Office of Small Business
    Development Centers. Phone, 202-205-6766.

    Surety Bonds  Through its Surety Bond Guarantee Program, SBA helps to
    make the contract bonding process accessible to small and emerging
    contractors who find bonding unavailable. It guarantees up to 90 percent
    of losses incurred under bid, payment, or performance bonds issued to
    small contractors on contracts valued up to $1.25 million.

    For further information, contact the Office of Surety Guarantees. Phone,
    202-205-6540.

    Technology  The Office of Technology has authority and responsibility
    for directing and monitoring the governmentwide activities of the Small
    Business Innovation Research Program (SBIR). In accordance with the
    Small Business Research and Development Enhancement Act of 1992, as
    amended (15 U.S.C. 631 note), the Office develops and issues policy
    directives for the general conduct of the programs

    [[Page 530]]

    within the Federal Government and maintains a source file and
    information program to provide each interested and qualified small
    business concern with information on opportunities to compete for SBIR
    program awards. The Office also coordinates with each participating
    Federal agency in developing a master release schedule of all program
    solicitations; publishes the Presolicitation Announcement quarterly,
    which contains pertinent facts on upcoming solicitations; and surveys
    and monitors program operations within the Federal Government and
    reports on the progress of the program each year to Congress.
        The Office has four main objectives: to expand and improve SBIR; to
    increase private sector commercialization of technology developed
    through Federal research and development; to increase small business
    participation in Federal research and development; and to improve the
    dissemination of information concerning SBIR, particularly with regard
    to participation by women-owned small business concerns and by socially
    and economically disadvantaged small business concerns.

    For further information, contact the Office of Technology. Phone, 202-
    205-6450.

    Veterans Affairs  The Office of Veterans' Affairs carries out the
    veterans affairs program to ensure that SBA gives special consideration
    in all its programs to veterans, their dependents, and survivors. The
    Office works with the Nation's 27 million veterans and the nearly
    500,000 military personnel affected by downsizing, helping veterans who
    want to go into business.
        The Office coordinates veteran training and counseling programs with
    other departments of SBA. It also measures veteran participation by
    monitoring loan, surety bond, procurement, and training activity within
    SBA. The Office maintains liaison with other veteran and veteran-related
    organizations to accomplish its goals.

    For further information, contact the Office of Veterans Affairs. Phone,
    202-205-6773.

    Women's Business Ownership  The Office of Women's Business Ownership
    (OWBO) provides assistance to the increasing number of current and
    potential women business owners and acts as their advocate in the public
    and private sectors. OWBO assists women in becoming full partners in
    economic development through technical, financial, and management
    information and training, business skills counseling, and research.
    Through a network of local SBA offices, OWBO offers a wide range of
    education and training services and resources.
        SBA has established Women's Business Centers (WBC) to provide long-
    term training and counseling for women at every stage of their
    entrepreneurial career. There are currently WBC's in nearly every State,
    the District of Columbia, the Virgin Islands, and Puerto Rico. The
    centers offer assistance to current and potential women business owners,
    tailored to the particular needs of the community. The Online Women's
    Business Center, is an interactive, state-of-the-art website that offers
    virtually everything needed to start and build a successful business,
    including online training, mentoring, individual counseling, topic
    forums and newsgroups, market research, and information on all SBA
    programs and services, plus links to many other resources.
        Women's business centers and SBA district offices, often in
    conjunction with the Service Corps of Retired Executives, provide
    mentoring for current and aspiring women business owners through the
    Women's Network for Entrepreneurial Training (WNET). There are now more
    than 165 WNET roundtable groups nationwide.
        The Office of Government Contracting and OWBO have initiated a
    women's procurement pilot program to increase opportunities for women in
    the Federal market. SBA is developing formal partnerships with women's
    business organizations and other Federal agencies to help achieve the
    target goal. Efforts include trade fairs, marketing activities,
    publications, and use of the Administration's procurement network, PRO-
    Net (Internet, www.pro-net.sba.gov).

    [[Page 531]]

        The Small Disadvantaged Business Program promotes equity in Federal
    contracting to small businesses owned and operated by those who are
    socially and economically disadvantaged, including women. Businesses
    that join the program are automatically listed in PRO-Net.
        SBA has a number of loan programs to help women get the access to
    credit and capital they need. Among the most important for women are the
    Loan Prequalification Program, SBAExpress, and the MicroLoan Program.
    Through the Loan Prequalification Program, a woman entrepreneur gets
    help in packaging and marketing her loan. SBAExpress provides guaranties
    for loans of up to $150,000, including revolving lines of credit. The
    MiroLoan Program provides small loans through SBA-licensed
    intermediaries nationwide. Intermediaries also provide technical
    assistance.

    For further information, contact the Office of Women's Business
    Ownership. Phone, 202-205-6673. Internet, www.sba.gov/womeninbusiness or
    www.onlinewbc.org. E-mail, owbo@sba.gov.

    Field Operations The Office of Field Operations provides direction to
    SBA's 70 district and 10 regional offices, acting as the liaison between
    the district offices, the agency's program delivery system, and the
    headquarters' administrative and program offices.

    For further information, contact the Office of Field Operations. Phone,
    202-205-6808.

                                      Field Offices--Small Business Administration
                    (RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
    ----------------------------------------------------------------------------------------------------------------
                     Office                             Address                Officer in Charge         Telephone
    ----------------------------------------------------------------------------------------------------------------
    ATLANTA, GA (RO)........................  Suite 1800, 233 Peachtree   Billy Max Paul............    404-331-0100
                                               St. NE. 30303.
      Atlanta, GA (DO)......................  6th Fl., 1720 Peachtree     Charles Anderson..........    404-331-0100
                                               Rd. NW., 30309.
      Birmingham, AL (DO)...................  Suite 200, 2121 8th Ave.    James C. Barksdale........    205-731-1344
                                               N., 35203-2398.
      Charlotte, NC (DO)....................  Suite A2015, 200 N.         Lee Corneliuson...........    704-344-6563
                                               College St., 28202-2173.
      Columbia, SC (DO).....................  Rm. 358, 1835 Assembly      Elliott Cooper............    803-765-5339
                                               St., 29201.
      Gulfport, MS (BO).....................  Suite 203, 2909 13th St.,   Charles Gillis............    601-863-4449
                                               39501.
      Jackson, MS (DO)......................  Suite 400, 101 W. Capitol   Janita Stewart............    601-965-5371
                                               St., 39201.
      Jacksonville, FL (DO).................  Suite 100-B, 7825           Wilfredo Gonzalez.........    904-443-1970
                                               Baymeadows Way, 32256-
                                               7504.
      Louisville, KY (DO)...................  Rm. 188, 600 Dr. M.L.       William Federhofer........    502-582-5978
                                               King, Jr. Pl., 40202.
      Miami, FL (DO)........................  7th Fl., 100 S. Biscayne    Gary Cook.................    305-536-5533
                                               Blvd., 33131.
      Nashville, TN (DO)....................  Suite 201, 50 Vantage Way,  Phil Mahoney..............    615-736-5850
                                               37228-1500.
    BOSTON, MA (RO).........................  Suite 812, 10 Causeway      Patrick McGowan...........    617-565-8415
                                               St., 02222.
      Augusta, ME (DO)......................  Rm. 512, 40 Western Ave.,   Mary McAleney.............    207-622-8378
                                               04330.
      Boston, MA (DO).......................  Rm. 265, 10 Causeway St.,   Elaine Guiney.............    617-565-5561
                                               02222-1093.
      Concord, NH (DO)......................  Suite 202, 143 N. Main      William K. Phillips.......    603-225-1400
                                               St., 03301.
      Hartford, CT (DO).....................  2d Fl., 330 Main St.,       Marie Record..............    860-240-4700
                                               06106.
      Montpelier, VT (DO)...................  Rm. 205, 87 State St.,      Kenneth Silvia............    802-828-4422
                                               05602.
      Providence, RI (DO)...................  5th Fl., 380 Westminster    Mark Hayward, Acting......    401-528-4561
                                               Mall, 02903.
      Springfield, MA (BO)..................  Suite 410, 1441 Main St.,   Harold Webb...............    413-785-0484
                                               01103.
    CHICAGO, IL (RO)........................  Suite 1240, 500 W. Madison  Barbara Notestein.........    312-353-0357
                                               St., 60661.
      Chicago, IL (DO)......................  500 W. Madison St., 60661.  Judith Roussel............    312-353-5031
      Cincinnati, OH (BO)...................  Suite 870, 525 Vine St.,    Ronald Carlson............    513-684-2814
                                               45202.
      Cleveland, OH (DO)....................  Suite 630, 1111 Superior    Gilbert Goldberg..........    216-522-4180
                                               Ave., 44114-2507.
      Columbus, OH (DO).....................  Suite 1400, 2 Nationwide    Frank D. Ray..............    614-469-6860
                                               Plz., 43215-2592.
      Detroit, MI (DO)......................  Suite 515, 477 Michigan     Eugene Cornelius..........    313-226-6075
                                               Ave., 48226.
      Indianapolis, IN (DO).................  Suite 100, 429 N.           Janice Wolfe..............    317-226-7272
                                               Pennsylvania Ave., 46204-
                                               1873.
      Madison, WI (DO)......................  Suite 100, 740 Regent St.,  Eric Ness, Acting.........    608-264-5261
                                               53715.
      Milwaukee, WI (BO)....................  Suite 400, 310 W.           Paul Roppuld, Acting......    414-297-1178
                                               Wisconsin Ave., 53203.
      Minneapolis, MN (DO)..................  Suite 610, 100 N. 6th St.,  Nancy Gilbertson,  Acting.    612-370-2306
                                               55403-1563.
      Springfield, IL (BO)..................  Suite 302, 511 W. Capitol   Curtis Charter............    217-492-4416
                                               Ave., 62704.
    DALLAS, TX (RO).........................  Suite 108, 4300 Amon        Rueben Guerrero...........    817-684-5580
                                               Carter Blvd., Ft. Worth,
                                               TX 76155.
      Albuquerque, NM (DO)..................  Suite 320, 625 Silver Ave.  Ed Cadena, Acting.........    505-346-6764
                                               SW., 87102.
      Corpus Christi, TX (BO)...............  Suite 101, 606 N.           Jesse Sendejo.............    361-888-3331
                                               Carancahua, 78476.
      El Paso, TX (DO)......................  Suite 320, 10737 Gateway    Carlos Mendoza............    915-633-7007
                                               W., 79935.
      Fort Worth, TX (DO)...................  Suite 114, 4300 Amon        Lavan Alexander...........    817-885-5500
                                               Carter Blvd., 76155.
      Harlingen, TX (DO)....................  Rm. 500, 222 E. Van Buren   Sylvia Zamponi............    956-427-8625
                                               St., 78550-6855.
      Houston, TX (DO)......................  Suite 550, 9301 Southwest   Milton Wilson.............    713-773-6500
                                               Fwy., 77074-1591.
      Little Rock, AR (DO)..................  Suite 100, 2120 Riverfront  Joseph Foglia.............    501-324-5871
                                               Dr., 72202.
      Lubbock, TX (DO)......................  Rm. 408, 1205 Texas Ave.,   Tommy Dowell..............    806-472-7462
                                               79401-2693.
      New Orleans, LA (DO)..................  Suite 2250, 365 Canal Pl.,  Randy Randolph............    504-589-2744
                                               70130.
      Oklahoma City, OK (DO)................  Suite 1300, 210 Park Ave.,  Ed Daum, Acting...........    405-231-5521
                                               73102.
      San Antonio, TX (DO)..................  5th Fl., 727 E. Durango     Rodney Martin.............    210-472-5904
                                               Blvd., 78206.

    [[Page 532]]

    DENVER, CO (RO).........................  Suite 400, 721 19th St.,    Kathleen Piper............    303-844-0500
                                               80202-2599.
      Casper, WY (DO).......................  Rm. 4001, 100 E. B St.,     Steve Despain.............    307-261-6500
                                               82602-2839.
      Denver, CO (DO).......................  Suite 426, 721 19th St.,    Patricia Barela Rivera....    303-844-4028
                                               80202-2599.
      Fargo, ND (DO)........................  Rm. 219, 657 2d Ave. N.,    James L. Stai.............    701-239-5131
                                               58108-3086.
      Helena, MT (DO).......................  Rm. 334, 301 S. Park,       Jo Alice Mospan...........    406-441-1081
                                               59626.
      Salt Lake City, UT (DO)...............  Rm. 2237, 125 S. State      Stan Nakano...............    801-524-3200
                                               St., 84138-1195.
      Sioux Falls, SD (DO)..................  Suite 200, 110 S. Phillips  Gene Van Arsdale..........    605-330-4231
                                               Ave., 57104.
    KANSAS CITY, MO (RO)....................  Suite 307, 323 W. 8th St.,  Brad Douglas, Acting......    816-374-6380
                                               64105-1500.
      Cedar Rapids, IA (DO).................  Suite 200, 215 4th Ave.     James Thomson.............    319-362-6405
                                               SE., 52401-1806.
      Des Moines, IA (DO)...................  Rm. 749, 210 Walnut St.,    Cheryl Eftink.............    515-284-4026
                                               50309-2186.
      Kansas City, MO (DO)..................  Suite 501, 323 W. 8th St.,  Dorothy Kleeschulte.......    816-374-6708
                                               64105.
      Omaha, NE (DO)........................  11145 Mill Valley Rd.,      Glenn Davis...............    402-221-4691
                                               68154.
      Springfield, MO (BO)..................  Suite 110, 620 S.           James R. Combs............    417-864-7670
                                               Glenstone St., 65802-3200.
      St. Louis, MO (DO)....................  Rm. 242, 815 Olive St.,     Robert L. Andrews.........    314-539-6600
                                               63101.
      Wichita, KS (DO)......................  Suite 2500, 271 W 3d St.    Elizabeth Auer............    316-269-6566
                                               N., 67202-1212.
    NEW YORK, NY (RO).......................  Rm. 31-08, 26 Federal       Tom Bettridge.............    212-264-1450
                                               Plz., 10278.
      Buffalo, NY (DO)......................  Rm. 1311, 111 W. Huron      Franklin J. Sciortino.....    716-551-4305
                                               St., 14202.
      Elmira, NY (BO).......................  4th Fl., 333 E. Water St.,  James J. Cristofaro.......    607-734-1571
                                               14901.
      Hato Rey, PR (DO).....................  Suite 201, 252 Ponce de     Ivan Irizarry.............    787-766-5002
                                               Leon Ave., 00918.
      Melville, NY (BO).....................  Suite 207, 35 Pinelawn      Burt Haggerty.............    516-454-0750
                                               Rd., 11747.
      New York, NY (DO).....................  Rm. 3100, 26 Federal Plz.,  Aubrey A. Rogers..........    212-264-2454
                                               10278.
      Newark, NJ (DO).......................  15th Fl., 2 Gateway Ctr.,   Francisco Marrero.........    973-645-3580
                                               07102.
      Rochester, NY (BO)....................  Rm. 410, 100 State St.,     Peter Flihan..............    716-263-6700
                                               14614.
      St. Croix, VI (POD)...................  Suites 5 & 6, Sunny Isle    Carl Christensen..........    340-778-5380
                                               Professional Bldg.,
                                               Christiansted, VI 00820.
      St. Thomas, VI (POD)..................  3800 Crown Bay St., 00802.  (Vacancy).................    809-774-8530
      Syracuse, NY (DO).....................  5th Fl., 401 S. Salina      B.J. Paprocki.............    315-471-9393
                                               St., 13202.
    PHILADELPHIA, PA (RO)...................  5th Fl., 900 Market St.,    Kerry Kirkland............    215-580-2807
                                               19107.
      Baltimore, MD (DO)....................  Suite 6220, 10 S. Howard    Allan Stephenson..........    410-962-4392
                                               St., 21201-2525.
      Charleston, WV (BO)...................  Suite 412, 405 Capitol      (Vacancy).................    304-347-5220
                                               St., 25301.
      Clarksburg, WV (DO)...................  320 W. Pike St., 26301....  (Vacancy).................    304-623-5631
      Harrisburg, PA (BO)...................  Suite 107, 100 Chestnut     (Vacancy).................    717-782-3840
                                               St., 17101.
      Philadelphia, PA (DO).................  5th Fl., 900 Market St.,    Tom Tolan.................    215-580-2700
                                               19107.
      Pittsburgh, PA (DO)...................  Rm. 1128, 1000 Liberty      Al Jones..................    412-395-6560
                                               Ave., 15222.
      Richmond, VA (DO).....................  11th Fl., 400 N. 8th St.,   Charles J. Gaston.........    804-771-2400
                                               23240.
      Washington, DC (DO)...................  Suite 900, 1110 Vermont     Darryl Harriston..........    202-606-4000
                                               Ave. NW., 20005.
      Wilkes-Barre, PA (BO).................  Suite 407, 7 N. Wilkes-     (Vacancy).................    570-826-6497
                                               Barre Blvd., 18702.
      Wilmington, DE (BO)...................  1318 N. Market St., 19801-  Jayne Armstrong...........    302-571-5225
                                               3011.
    SAN FRANCISCO, CA (RO)..................  Suite 2200, 455 Market      Viola Canales.............    415-744-2118
                                               St., 94105.
      Agana, GU (BO)........................  Suite 302, 400 Rt. 8,       Kenneth Lujan.............    671-472-7277
                                               Mongmong, 96927.
      Fresno, CA (DO).......................  Suite 200, 2719 N. Air      Antonio Valdez............    559-487-5791
                                               Fresno Dr., 93727-1547.
      Glendale, CA (DO).....................  Suite 1200, 330 N. Brand    Alberto Alvarado..........    818-552-3210
                                               Blvd., 91203-2304.
      Honolulu, HI (DO).....................  Rm. 2-235, Box 50207, 300   Andrew Poepoe.............    808-541-2990
                                               Ala Moana Blvd., 96850-
                                               4981.
      Las Vegas, NV (DO)....................  Suite 100, 300 Las Vegas    John Scott................    702-388-6611
                                               Blvd. South, 89101.
      Phoenix, AZ (DO)......................  Suite 800, 2828 N. Central  Bob Blaney................    602-745-7200
                                               Ave., 85004-1025.
      Sacramento, CA (DO)...................  Rm. 215, 660 J St., 95814-  Jim O'Neal................    916-498-6410
                                               2413.
      San Diego, CA (DO)....................  Suite 550, 550 W. C St.,    George P. Chandler, Jr....    619-557-7252
                                               92101.
      San Francisco, CA (DO)................  6th Fl., 455 Market St.,    Mark Quinn................    415-744-8474
                                               94105.
      Santa Ana, CA (DO)....................  Suite 700, 200 W. Santa     Sandra Sutton.............    714-550-7420
                                               Ana Blvd., 92701.
    SEATTLE, WA (RO)........................  Suite 1805, 1200 6th Ave.,  Andrew Munro, Acting......    206-553-5676
                                               98101-1128.
      Anchorage, AK (DO)....................  Rm. A36, Box 67, 222 W.     Frank Cox.................    907-271-4022
                                               8th Ave., 99513-7559.
      Boise, ID (DO)........................  Suite 290, 1020 Main St.,   Thomas Bergdoll...........    208-334-1696
                                               83702-5745.
      Portland, OR (DO).....................  Suite 1050, 1515 SW. 5th    Phil Gentry...............    503-326-5210
                                               Ave., 97201-6695.
      Seattle, WA (DO)......................  Suite 1700, 1200 6th Ave.,  Robert P. Meredith........    206-553-7040
                                               98101-1128.
      Spokane, WA (DO)......................  Suite 200, 801 W.           Robert Wiebe..............    509-353-2808
                                               Riverside, 99201.
    ----------------------------------------------------------------------------------------------------------------

                                                  Disaster Area Offices
    ----------------------------------------------------------------------------------------------------------------
                        Office                                           Address                         Telephone
    ----------------------------------------------------------------------------------------------------------------
    Atlanta, GA...................................  Suite 300, 1 Baltimore Pl., 30308...............    404-347-3771
    Fort Worth, TX................................  Suite 102, 4400 Amon Carter Blvd., 76155........    817-885-7600
    Niagara Falls, NY.............................  3d Fl., 360 Rainbow Blvd. S., 14303.............    716-282-4612
    Sacramento, CA................................  Suite 208, 1825 Bell St., 95825.................    916-566-7246
    ----------------------------------------------------------------------------------------------------------------

                                                 Regional Administrators
    ----------------------------------------------------------------------------------------------------------------
                     Region/Address                                   Administrator                      Telephone
    ----------------------------------------------------------------------------------------------------------------
    Atlanta, GA (Suite 496, 1720 Peachtree Rd. NW.,  Billy M. Paul..................................    404-347-4999
     30309).

    [[Page 533]]

    Boston, MA (Suite 812, 10 Causeway St., 02110).  Patrick K. McGowan.............................    617-565-8415
    Chicago, IL (Rm. 1975, 300 S. Riverside Plz.,    Peter Barca....................................    312-353-0357
     60606-6611).
    Denver, CO (Suite 400, 721 19th St., 80202-      Thomas J. Redder...............................    303-844-0500
     2599).
    Fort Worth, TX (Suite 108, 4300 Amon Carter      James W. Breedlove.............................    817-885-6581
     Blvd., 76155).
    Kansas City, MO (13th Fl., 911 Walnut St.,       Bruce W. Kent..................................    816-374-6380
     64106).
    New York, NY (Rm. 31-08, 26 Federal Plz.,        Thomas M. Bettridge............................    212-264-1450
     10278).
    Philadelphia, PA (Suite 201, 475 Allendale Rd.,  Susan M. McCann................................    610-962-3710
     King of Prussia, 19406.
    San Francisco, CA (20th Fl., 71 Stevenson St.,   Viola Canales..................................    415-975-4804
     94105-2939).
    Seattle, WA (S-1805, 1200 6th Ave., 98101-1128)  Gretchen Sorensen..............................    206-553-0291
    ----------------------------------------------------------------------------------------------------------------

    Sources of Information

    Electronic Access  Information on the Small Business Administration is
    available electronically by various means. Internet, www.sba.gov. FTP,
    ftp.sbaonline.sba.gov.
        Access the U.S. Business Adviser through the Internet, at
    www.business.gov.
        Access the Administration's electronic bulletin board by modem at
    800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
    9600 (Washington, DC, metropolitan area).
    General Information  Contact the nearest Small Business Administration
    field office listed above, or call the SBA answer desk. Phone, 800-8-
    ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.
    Public Affairs  For public inquiries and small-business advocacy
    affairs, contact the Office of Public Communications and Public Liaison,
    409 Third Street SW., Washington, DC 20416. Phone, 202-205-6740.
    Internet, www.sba.gov.
    Publications  A free copy of The Resource Directory for Small Business
    Management, a listing of for-sale publications and videotapes, is
    available from any local SBA office or the SBA answer desk.

    For further information, contact the Office of Public Communications and
    Public Liaison, Small Business Administration, 409 Third Street SW.,
    Washington, DC 20416. Phone, 202-205-6740. Internet, www.sba.gov.

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