United States Government Manual (1999-2000) Edition

[United States Government Manual]
[June 01, 1999]
[Pages 667-678]
[From the U.S. Government Publishing Office, www.gpo.gov]

SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416

Phone, 202-205-6600. Fax, 202-205-7064. Internet, http://www.sba.gov/.
Administrator Aida Alvarez
Deputy Administrator Fred Hochberg
Chief Operating Officer Kris Marcy
Counselor to the Administrator Darryl Dennis
Chief of Staff Kris Swedin
Director, Executive Secretariat Susan Walthall
General Counsel Michael Schattman
Chief Counsel for Advocacy Jere W. Glover
Inspector General Karen S. Lee, Acting
Chief Financial Officer Joe Loddo, Acting
Director, External Affairs Shirl Thomas
Associate Administrator for Disaster Assistance Bernard Kulik
Associate Administrator for Field Operations Tom Bettridge, Acting
Associate Administrator for Communications and Debra Silimeo
Public Liaison
Assistant Administrator for Congressional and Jane Merkin
Legislative Affairs
Assistant Administrator for Equal Employment Erline Patrick
Opportunity and Civil Rights Compliance
Assistant Administrator for Hearings and Appeals Mona Mitnick
Associate Deputy Administrator for Management Elizabeth A. Montoya
and Administration
Assistant Administrator for Thomas Dumaresq
Administration
Assistant Administrator for Human Carolyn J. Smith
Resources
Chief Information Officer Lawrence Barrett
Associate Deputy Administrator for Betsy Myers
Entrepreneurial Development
Associate Administrator for Business Monika Harrison
Initiatives
Associate Administrator for Small Johnnie Albertson
Business Development Centers
Assistant Administrator for Mary McAleney, Acting
International Trade
Assistant Administrator for Native (vacancy)
American Affairs
Assistant Administrator for Veterans Clifton Toulson, Jr.
Affairs
Assistant Administrator for Women's Sherrye Henry
Business Ownership
Associate Deputy Administrator for Capital John Gray
Access
Associate Administrator for Jane Butler
Financial Assistance
Associate Administrator for Don Christensen
Investment
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Associate Administrator for Surety Robert J. Moffitt
Guarantees
Associate Deputy Administrator for Government Richard Hayes
Contracting and Minority Enterprise
Development
Associate Administrator for Judith A. Roussel
Government Contracting
Associate Administrator for Minority Jose Gutierrez
Enterprise Development
Assistant Administrator for Size Gary M. Jackson
Standards
Assistant Administrator for Daniel O. Hill
Technology

[For the Small Business Administration statement of organization, see
the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to
aid, counsel, assist, and protect the interests of small business;
ensure that small business concerns receive a fair portion of Government
purchases, contracts, and subcontracts, as well as of the sales of
Government property; make loans to small business concerns, State and
local development companies, and the victims of floods or other
catastrophes, or of certain types of economic injury; and license,
regulate, and make loans to small business investment companies.

The Small Business Administration (SBA) was created by the Small
Business Act of 1953 and derives its present existence and authority
from the Small Business Act (15 U.S.C. 631 et seq.). It also derives its
authority from the Small Business Investment Act of 1958 (15 U.S.C.
661). The Secretary of Commerce has delegated to the Administration
certain responsibilities and functions under section 202 of the Public
Works and Economic Development Act of 1965 (42 U.S.C. 3142) and is
further authorized to delegate to the Administrator certain
responsibilities and functions under chapter 3 of the Trade Act of 1974
(19 U.S.C. 2101).

Activities

Disaster Assistance The Administration serves as the Federal disaster
bank for nonfarm, private sector losses. It lends money to help the
victims of floods, riots, or other catastrophes repair or replace most
disaster-damaged property. Direct loans with subsidized interest rates
are made to assist individuals, homeowners, businesses of all sizes and
nonprofit organizations. In addition, low interest long-term loans are
available to small businesses and small agricultural cooperatives
without credit elsewhere that have sustained substantial economic injury
resulting from natural disasters.

For further information, contact the Office of Disaster Assistance.
Phone, 202-205-6734.

Capital Access The Office of the Associate Deputy Administrator for
Capital Access provides overall direction for the Small Business
Administration's finance programs, which include the Office of Financial
Assistance, the Investment Division, the Office of Surety Guarantees,
and the Office of International Trade. These programs provide a
comprehensive array of debt and equity programs for the smallest start-
up businesses to those which have been in operation for a number of
years and need new capital to expand. The programs range from those
needing only a ``microloan'' to those ready for an infusion of private
venture capital or long-term financing for the purchase of new equipment
or facilities. In addition to lending to businesses which sell their
products and services within the United States, the Office of Capital
Access also provides direction for the SBA's business development and
financial assistance programs for small-business exporters

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and a surety bond guarantee program for small-business contractors.

For further information, contact the Office of Capital Access. Phone,
202-205-6657.

Financial Assistance The Administration provides its guarantee to
lending institutions and certified development companies which make
loans to small-business concerns (SBC). SBC's use the loans to provide
working capital and help finance the acquisition of land and buildings;
the construction, conversion, or expansion of facilities; and the
purchase of machinery and equipment. Since the enactment of the act of
June 4, 1976 (90 Stat. 663), SBC's have also included farms.
The Administration provides loan guarantees to finance commercial
construction or building rehabilitation for sale, as well as revolving
lines of credit. The Administration makes loans to qualified employee
trusts and may finance small firms that manufacture, sell, install,
service, or develop specific energy measures, including engineering,
architectural, consulting, or other professional services connected with
eligible energy measures. The Administration also makes loans for the
installation of pollution control measures.
The Administration makes loans and grants to nonprofit organizations
that act as intermediaries to provide technical and small-scale
financial assistance to very small businesses under SBA's Microloan
Program. The Administration also provides small-scale financial and
technical assistance to very small businesses through loans and grants
to nonprofit organizations that act as intermediaries.

For further information, contact the nearest Small Business
Administration district office.

Investment The Administration licenses, regulates, and provides
financial assistance to privately owned and managed small-business
investment companies. The sole function of these investment companies is
to provide venture capital in the form of equity financing, long-term
loan funds, and management services to small-business concerns
throughout the United States.

For further information, contact the Investment Division. Phone, 202-
205-6510.

Surety Bonds Through its Surety Bond Guarantee Program, the
Administration helps to make the contract bonding process accessible to
small and emerging contractors who find bonding unavailable. It will
guarantee to reimburse a qualified surety up to 90 percent of losses
incurred under bid, payment, or performance bonds issued to small
contractors on contracts valued up to $1.25 million. The contracts may
be for construction, supplies, manufacturing, or services provided by
either a prime contractor or subcontractor for governmental or
nongovernmental work.

For further information, contact the Office of Surety Guarantees. Phone,
202-205-6540.

International Trade The Office of International Trade provides export
financing and export promotion services to small businesses. It
administers the Export Working Capital program, which provides short-
term, transaction-specific financing for exporting, including pre-export
financing of labor and materials, financing receivables generated from
these sales, and standby letters of credit used as performance bonds or
payment guarantees to foreign buyers.
The Office is a major participant in the U.S. Export Assistance
Center (USEAC) initiative, authorized by section 202 of the Export
Enhancement Act of 1992. The Centers provide a single point of contact
for all Federal export promotion and finance programs in the following
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago,
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA;
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia,
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO. They
integrate representatives of the Department of Commerce, the Small
Business Administration, the Export-Import Bank of the United States,
the Department of Agriculture, and the

[[Page 671]]

Agency for International Development to deliver services directly and
refer clients to appropriate public and private sector partners.
The Office develops and recommends agency policy and procedures to
effectively deliver the International Trade program, provides tools for
SBA's resource partners, and coordinates activities with agency resource
partners and USEAC's to improve accessibility to its programs. The
Office also coordinates with other Federal agencies under the auspices
of the Trade Promotion Coordinating Committee (TPCC) to ensure that
trade promotion information and trade events are communicated to the
small business community. The Office also works with agencies of the
TPCC in coordinating and facilitating trade between the U.S. small
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade.
Phone, 202-205-6720.

Government Contracting The Administration works closely with purchasing
agencies of the Federal Government and with the Nation's leading
contractors in developing policies and procedures that will maximize
practicable participation by small, small disadvantaged, and women-owned
small businesses in contracts awarded by the U.S. Government and
subcontracts awarded by its large contractors.
The Administration provides a wide range of services to small
businesses to assist them in obtaining and fulfilling Government
contracts and subcontracts. It sets aside or reserves applicable
Government purchases for contracts competitively awarded to small
business concerns and provides an appeal procedure for a low-bidding
small business whose ability to perform a contract is questioned by the
contracting officer. The Administration develops subcontract
opportunities for small businesses by maintaining close contact with
contractors and by referring qualified small businesses to them. It
coordinates and manages setting of goals for contracts and subcontracts
awarded to small businesses for all Federal agencies.
The Administration maintains an Internet-based database (PRO-Net)
that provides profiles of small businesses that can be readily accessed
by Federal Government contracting officers, State and local governments,
and other contractors seeking small business contractors,
subcontractors, or partnerships for contracting opportunities. It
cooperates with Government agencies in ensuring that small businesses
have a fair opportunity to acquire new and surplus Government property,
such as timber, royalty oil, strategic materials, and mineral leases,
that is sold to the private sector.

For further information, contact the Office of Government Contracting.
Phone, 202-205-6460.

Business Initiatives The Administration develops and cosponsors
counseling, education, and training for small businesses. The
Administration has forged ongoing partnerships with resource partners to
deliver most of the business education and training programs offered
annually at low cost. One-on-one counseling is provided free of charge
by the Service Corps of Retired Executives.
The Business Information Center (BIC) program is among the most
innovative methods of providing small business owners with a one-stop
approach to information, education, and training. The Centers combine
the latest computer technology, hardware, and software, an extensive
small business reference library of hard copy books and publications,
and current management videotapes to help clients venture into new
business areas. The use of software for a variety of business
applications offers clients of all types a means of addressing their
diverse needs. Although most BIC's are stand-alone centers, in
empowerment zones BIC's will form the core element of one-stop capital
shops.
In addition to education and training events, SBA operates a cost-
recovery, for-sale publications program on a variety of business
management and growth topics.

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Among the most visible public/private sector cosponsorships
undertaken by SBA are those involving major corporations and the
national Business Information Center network.

For further information, contact the Office of Business Initiatives.
Phone, 202-205-6665.

Minority Enterprise Development The Minority Enterprise Development
Program, is designed to promote and strengthen businesses owned by
socially and economically disadvantaged persons. Its components include
the 8(a) program and the 7(j) management and technical assistance
program, authorized under sections 8(a) and 7(j), respectively, of the
Small Business Act.
Participation in the 8(a) program is available to small businesses
that are at least 51 percent unconditionally owned, controlled, and
managed by one or more individuals determined by SBA to be socially and
economically disadvantaged. In order to gain approval for participation
in the 8(a) program, the firms must sell goods and/or services that the
Federal Government purchases, and demonstrate the potential for
successful business development.
Program participants receive a wide variety of services from SBA
including management and technical assistance, loans, and Federal
contracts. Under 8(a) program authority, SBA contracts with Federal
Government entities to provide goods and services and, in turn,
subcontracts the performance of these contracts to 8(a) program
participants.
Information regarding the program and 8(a) program applications are
provided by SBA's district offices. The Division of Program
Certification and Eligibility addresses issues related to 8(a) program
eligibility. The Division of Business Development handles matters
related to 8(a) contract awards and the business development of 8(a)
participant firms.
Under section 7(j) program authority, SBA provides management and
technical assistance to section 8(a) program participants, other
socially and economically disadvantaged persons, and those businesses
operating in low- income or high-unemployment areas. The Administration
enters into cooperative agreements and contracts with qualified
organizations and individuals, including businesses, State and local
governments, educational institutions, Indian tribes, and nonprofit
organizations to provide this assistance. At the local level, services
may be provided on a one-to-one basis in the areas of bookkeeping and
accounting services, production, engineering and technical advice,
feasibility studies, marketing analysis and advertising expertise, legal
services, and specialized management training. The Administration also
funds innovative programs to provide for services in such areas as
executive education programs held at distinguished colleges and
universities, transition management for 8(a) firms, competitive
marketing strategies, financing, comprehensive business plans, and
financial management services.

For further information, contact the Office of Minority Enterprise
Development. Phone, 202-205-6412.

Advocacy The Office of Advocacy is mandated by Congress to serve as an
independent spokesperson within public policy councils for the more than
22.5 million small businesses throughout the country. The Office is
headed by the Chief Counsel for Advocacy, appointed by the President
from the private sector with the advice and consent of the Senate, who
advances the views, concerns, and interests of small business before the
Congress, the White House, and Federal and State regulatory agencies.
The Chief Counsel has specific responsibilities for monitoring the
compliance of Federal agencies with the Regulatory Flexibility Act (5
U.S.C. 601), as amended, which requires that Federal agencies analyze
the impact of their regulations on small entities and consider less
burdensome alternatives. The Chief Counsel is also empowered to file
amicus curiae briefs in appeals of Federal agency actions brought by
small entities.
The Office of Advocacy is one of the leading national sources for
information on the state of small business and the issues that affect
small business success

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and growth. It conducts economic and statistical research into matters
affecting the competitive strength of small business and jobs created by
small business, and analyzes the impact of Federal laws, regulations,
and programs on small businesses, making recommendations to policymakers
for appropriate adjustments to meet the special needs of small business.
Additionally, regional advocates enhance communication between the
small business community and the Chief Counsel. As the Chief Counsel's
direct link to local business owners, State and local government
agencies, State legislatures, and small business organizations, they
help identify new issues and problems of small business by monitoring
the effect of Federal and State regulations and policies on the local
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533. Internet, http://www.sba.gov/advo/.

Women's Business Ownership The Office of Women's Business Ownership
(OWBO) is authorized in section 412 of the Small Business Act to provide
assistance to the increasing number of current and potential women
business owners, and to act as their advocate in the public and private
sectors. It is the only office in the Federal Government specifically
targeted to the Nation's women business owners, assisting them to become
full partners in economic development through technical, financial, and
management information and training, business skills counseling, and
research.
Through a network of local SBA offices, OWBO offers a wide range of
education and training services and resources. The Women's Business
Ownership Act of 1988 and the Women's Business Development Act of 1991
authorized SBA to establish demonstration projects to provide long-term
training and counseling for women at every stage of their
entrepreneurial career. There are currently women's business centers in
more than half of the States, the District of Columbia, and Puerto Rico.
They provide community-based training and assistance on financial,
management, marketing, and procurement matters through a 5-year grant
that must be matched by nonfederal funds. The centers offer assistance
to current and potential women business owners, tailored to the
particular needs of the community.
A natural outgrowth of the women's business centers, the Online
Women's Business Center, is an interactive, state-of-the-art website
that offers virtually everything needed to start and build a successful
business, including online training, mentoring, individual counseling,
topic forums and newsgroups, market research, and information on all of
the Administration's programs and services, plus links to many other
resources.
Women's business centers and SBA district offices, often in
conjunction with the Service Corps of Retired Executives, provide
mentoring for current and aspiring women business owners through the
Women's Network for Entrepreneurial Training (WNET). There are now more
than 130 WNET roundtable groups nationwide.
The Office of Government Contracting and OWBO have initiated a
women's procurement pilot program to increase opportunities for women in
the Federal market. SBA is developing formal partnerships with women's
business organizations and other Federal agencies to help achieve the
target goal. Efforts include trade fairs, marketing activities,
publications, and use of the Administration's procurement network, PRO-
Net (Internet, http://www.pro-net.sba.gov/).
The Administration's Small Disadvantaged Business Program promotes
equity in Federal contracting to small businesses owned and operated by
those who are socially and economically disadvantaged, including women.
Businesses that join the program are automatically listed in PRO-Net.
SBA has a number of loan programs to help women get the access to
credit and capital they need. Among the most important for women are the
Loan Prequalification Program, SBAExpress,

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and the MicroLoan Program. Through the Loan Prequalification Program, a
woman entrepreneur gets help in packaging and marketing her loan. SBA
agrees, in advance, to guarantee the loan for up to $250,000, as long as
the borrower meets the lender's credit criteria. SBAExpress provides
guaranties for loans of up to $150,000, including revolving lines of
credit. Loans of up to $25,000 may, at the lender's discretion, be
unsecured. The MiroLoan Program provides small loans--up to $25,000--
through SBA-licensed intermediaries nationwide. Intermediaries also
provide technical assistance.
In addition, OWBO and the SBA Office of Technology jointly sponsor
training seminars to expand the base of women receiving small business
innovation research awards.

For further information, contact the Office of Women's Business
Ownership. Phone, 202-205-6673. Internet, http://www.sba.gov/
womeninbusiness/, or http://www.onlinewbc.org/. E-mail, owbo@sba.gov.

Veterans Affairs The Office of Veterans' Affairs (OVA) carries out the
Veterans Affairs program to ensure that SBA gives special consideration
in all its programs to veterans, their dependents, and survivors. The
program helps those who have dedicated significant portions of their
lives to the defense of the ideals which make entrepreneurship possible
in our Nation. The Office works with the Nation's 27 million veterans
and the nearly 500,000 military personnel affected by downsizing. It is
the only Federal Government office dedicated exclusively to helping
veterans who want to go into business.
Besides ensuring special consideration, OVA designs procurement and
management training programs specifically for veterans, and coordinates
veteran training and counseling with other departments of SBA. It also
measures veteran participation by monitoring loan, surety bond,
procurement, and training activity within SBA. The Office maintains
liaison with other veteran and veteran-related organizations to
accomplish its goals.

For further information, contact the Office of Veterans Affairs. Phone,
202-205-6773.

Technology The Office of Technology has authority and responsibility
for directing and monitoring the governmentwide activities of the Small
Business Innovation Research Program (SBIR). In accordance with the
Small Business Research and Development Enhancement Act of 1992, as
amended (15 U.S.C. 631 note), the Office develops and issues policy
directives for the general conduct of the programs within the Federal
Government and maintains a source file and information program to
provide each interested and qualified small business concern with
information on opportunities to compete for SBIR program awards. The
Office also coordinates with each participating Federal agency in
developing a master release schedule of all program solicitations;
publishes the Presolicitation Announcement quarterly, which contains
pertinent facts on upcoming solicitations; and surveys and monitors
program operations within the Federal Government and reports on the
progress of the program each year to Congress.
The Office has four main objectives: to expand and improve SBIR; to
increase private sector commercialization of technology developed
through Federal research and development; to increase small business
participation in Federal research and development; and to improve the
dissemination of information concerning SBIR, particularly with regard
to participation by women-owned small business concerns and by socially
and economically disadvantaged small business concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450.

Small Business Development Centers Small Business Development Centers
provide counseling and training to existing and prospective small
business owners at approximately 1,000 locations around the country,
operating in every State, Puerto Rico, the U.S. Virgin Islands, and
Guam. The Small Business

[[Page 675]]

Development Center Program is a cooperative effort of the private
sector, the educational community, and Federal, State, and local
governments. It enhances economic development by providing small
businesses with management and technical assistance. The Office of Small
Business Development Centers develops national policies and goals in
accordance with the Small Business Act of 1958, as amended. It
establishes standards for the selection and performance of Centers;
monitors compliance with applicable Office of Management and Budget
circulars and laws; and implements new approaches to improve operations
of existing centers.
The Office is responsible for coordinating program efforts with
other internal activities of the Administration, as well as with the
activities of other Federal agencies, and maintains liaison with other
Federal, State, and local agencies and private organizations whose
activities relate to Small Business Development Centers. It also
assesses how the program is affected by substantive developments and
policies in other areas of the agency, in other government agencies, and
in the private sector.

For further information, contact the Office of Small Business
Development Centers. Phone, 202-205-6766.

Regulatory Fairness Program The Regulatory Fairness Program (RegFair)
is mandated by Congress to provide small businesses with a meaningful
way to comment on the enforcement and compliance activities of the
Federal agencies that regulate them. Created by the Small Business
Regulatory Enforcement Fairness Act of 1996, RegFair is headed by a
National Ombudsman, who rates and evaluates efforts of Federal agencies
to become more small-business friendly. Ten regional Regulatory Fairness
Boards, comprised of 50 small business owners, support the Ombudsman by
collecting information, making recommendations for agencies, and
advising the Ombudsman on the regulatory climate faced by small
businesses. Each board has five members who are small business owners,
giving them an understanding of what small businesses face with Federal
regulations.
A small business can comment on Federal enforcement activities by
contacting a Regulatory Fairness Board member, filing an agency
appraisal form, or testifying at a RegFair public hearing. More than 500
small businesses have already commented on Federal enforcement in the
first 2 years of the program.

For further information, contact the Office of the National Ombudsman.
Phone, 312-353-0880, or 800-REG-FAIR (800-734-3247) (toll-free).
Internet, http://www.sba.gov/regfair/.

Native American Affairs The Office of Native American Affairs (ONAA)
was established to assist and encourage the creation, development, and
expansion of Native American-owned small businesses by developing and
implementing initiatives designed to address those difficulties
encountered by Native Americans in their quest to start, develop, and
expand small businesses. In addition, in an effort to address the unique
conditions encountered by reservation-based entrepreneurs, the
Administration has established the Tribal Business Information Centers
(TBIC's) pilot project. The project is a partnership arrangement between
a tribe or tribal college and the Administration.
TBIC's offer community access to business-related computer software
technology, provide one-on-one business counseling, and hold business
workshops on an ongoing basis. Additionally, all TBIC managers/
facilitators have received extensive training in all SBA entrepreneurial
development programs, lending programs, and procurement programs.
Currently there are 18 centers located in Arizona, California,
Minnesota, Montana, North Carolina, North Dakota, and South Dakota.
Besides administering the TBIC pilot project, ONAA actively
participates with other Administration program offices and other Federal
agencies to ensure that Native American entrepreneurs are being actively
encouraged to participate. Also,

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the Office maintains liasons with tribal governments, business
organizations, and Native American community organizations.

For further information, contact the Office of Native American Affairs.
Phone, 202-205-7364.

Communications and Public Liason The Office of Communications and
Public Liason (CPL) articulates, explains, and promotes the
Administration's policy and goals to the national and local news media,
the small-business community, opinion makers, advocates, and the general
public. CPL develops and implements the Administration's public affairs
strategy and coordinates liason efforts with small business advocates,
trade associations, and elected officials throughout the country through
the Press Office, the Office of External Affairs, and the Office of
Marketing and Customer Service.
The Press Office is responsible for developing and implementing
effective communications strategies to ensure that the Administration's
mission, programs, and services are articulated clearly and consistently
to the media, the general public, and the small-business community. The
Press Office disseminates news releases and media kits, internal and
external information packages, audiovisual presentations, and
publications.
The Office of External Affairs works with small-business advocates
and trade associations on matters of interest to the small-business
community, and manages the national advisory council, a group of over
100 individuals from the business community, and the activities of
district advisory councils. The Office of External Affairs also acts as
the Administration's liason to Governors, mayors, and other elected
officials throughout the country to keep them informed of the
Administration's programs and services.

For further information, contact the Office of Public Communications and
Public Liaison, Small Business Administration, 409 Third Street SW.,
Washington, DC 20416. Phone, 202-205-6740. Internet, http://
www.sba.gov/.

Field Operations The Office of Field Operations provides direction to
SBA's 69 district and 10 regional offices, acting as the liaison between
the district offices, the agency's program delivery system, and the
headquarters' administrative and program offices.

For further information, contact the Office of Field Operations. Phone,
202-205-6808.

Field Offices--Small Business Administration
(RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
Office Address Officer in Charge Telephone
----------------------------------------------------------------------------------------------------------------
BOSTON, MA (RO)......................... Suite 812, 10 Causeway Patrick K. McGowan........ 617-565-8415
St., 02110.
Augusta, ME (DO)...................... Rm. 512, 40 Western Ave., Mary McAleney............. 207-622-8378
04330.
Boston, MA (DO)....................... Rm. 265, 10 Causeway St., Elaine Guiney............. 617-565-5561
02222-1093.
Concord, NH (DO)...................... Suite 202, 143 N. Main William K. Phillips....... 603-225-1400
St., 03302-1258.
Hartford, CT (DO)..................... 2d Fl., 330 Main St., Marie Record.............. 860-240-4700
06106.
Montpelier, VT (DO)................... Rm. 205, 87 State St., Kenneth Silvia............ 802-828-4422
05602.
Providence, RI (DO)................... 5th Fl., 380 Westminster Joseph Loddo.............. 401-528-4561
Mall, 02903.
Springfield, MA (BO).................. Rm. 212, 1550 Main St., Harold Webb............... 413-785-0268
01103.
NEW YORK, NY (RO)....................... Rm. 31-08, 26 Federal Tom Bettridge............. 212-264-1450
Plz., 10278.
Buffalo, NY (DO)...................... Rm. 1311, 111 W. Huron Franklin J. Sciortino..... 716-551-4305
St., 14202.
Elmira, NY (BO)....................... 4th Fl., 333 E. Water St., James J. Cristofaro....... 607-734-1571
14901.
Hato Rey, PR (DO)..................... Suite 201, 252 Ponce de Ivan Irizarry............. 787-766-5002
Leon Ave., 00918.
Melville, NY (BO)..................... Suite 207W, 35 Pinelawn Burt Haggerty............. 516-454-0750
Rd., 11747.
New York, NY (DO)..................... Rm. 3100, 26 Federal Plz., Aubrey A. Rogers.......... 212-264-2454
10278.
Newark, NJ (DO)....................... 15th Fl., 2 Gateway Ctr., Francisco Marrero......... 973-645-3580
07102.
Rochester, NY (BO).................... Rm. 410, 100 State St., Peter Flihan.............. 716-263-6700
14614.
St. Croix, VI (POD)................... Suite 165, 3013 Golden Carl Christensen.......... 809-778-5380
Rock, 00820.
St. Thomas, VI (POD).................. 3800 Crown Bay, 00802..... (Vacancy)................. 809-774-8530
Syracuse, NY (DO)..................... 5th Fl., 401 S. Salina B.J. Paprocki............. 315-471-9393
St., 13202.
PHILADELPHIA, PA (RO)................... 5th Fl., 900 Market St., Kerry Kirkland............ 215-580-2807
19107.
Baltimore, MD (DO).................... Suite 6220, 10 S. Howard Allan Stephenson.......... 410-962-4392
St., 21201-2525.
Charleston, WV (BO)................... Suite 412, 405 Capitol (Vacancy)................. 304-347-5220
St., 25301.
Clarksburg, WV (DO)................... 320 W. Pike St., 26301.... Jayne Armstrong........... 304-623-5631

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Harrisburg, PA (BO)................... Suite 108, 100 Chestnut (Vacancy)................. 717-782-3840
St., 17101.
Philadelphia, PA (DO)................. 5th Fl., 900 Market St., Tom Tolan, Acting......... 215-580-2700
19107.
Pittsburgh, PA (DO)................... Rm. 1128, 1000 Liberty Al Jones.................. 412-395-6560
Ave., 15222.
Richmond, VA (DO)..................... 11th Fl., 400 N. 8th St., Charles J. Gaston......... 804-771-2400
23240.
Washington, DC (DO)................... Suite 900, 1110 Vermont Darryl Harriston.......... 202-606-4000
Ave. NW., 20036.
Wilkes-Barre, PA (BO)................. Suite 407, 7 N. Wilkes- (Vacancy)................. 717-826-6497
Barre Blvd., 18702.
Wilmington, DE (BO)................... 1318 N. Market St., 19801- John Abbott, Acting....... 302-571-5225
3011.
ATLANTA, GA (RO)........................ Suite 496, 1720 Peachtree Billy Max Paul............ 404-347-4999
Rd. NW., S. Twr., 30309.
Atlanta, GA (DO)...................... 6th Fl., 1720 Peachtree Charles Anderson.......... 404-347-4147
Rd. NW., 30309.
Birmingham, AL (DO)................... Suite 200, 2121 8th Ave. James C. Barksdale........ 205-731-1344
N., 35203-2398.
Charlotte, NC (DO).................... Suite A2015, 200 N. Bynum Rudisill, Acting.... 704-344-6563
College St., 28202-2173.
Columbia, SC (DO)..................... Rm. 358, 1835 Assembly Elliott Cooper............ 803-765-5376
St., 29201.
Gulfport, MS (BO)..................... Suite 203, One Government Charles Gillis............ 601-863-4449
Plaza, 39501.
Jackson, MS (DO)...................... Suite 400, 101 W. Capitol Janita Stewart............ 601-965-5371
St., 39201.
Jacksonville, FL (DO)................. Suite 100-B, 7825 Wilfredo Gonzalez......... 904-443-1970
Baymeadows Way, 32256-
7504.
Louisville, KY (DO)................... Rm. 188, 600 Dr. M.L. William Federhofer........ 502-582-5978
King, Jr. Pl., 40202.
Miami, FL (DO)........................ 7th Fl., 100 S. Biscayne Gary Cook................. 305-536-5533
Blvd., 33131.
Nashville, TN (DO).................... Suite 201, 50 Vantage Way, Phil Mahoney.............. 615-736-5850
37228-1500.
CHICAGO, IL (RO)........................ Suite 1240, 500 W. Madison Peter Barca............... 312-353-0357
St., 60661.
Chicago, IL (DO)...................... 500 W. Madison St., 60661. Anthony McMahon, Acting... 312-353-5031
Cincinnati, OH (BO)................... Suite 870, 525 Vine St., Ronald Carlson............ 513-684-2814
45202.
Cleveland, OH (DO).................... Suite 630, 1111 Superior Gilbert Goldberg.......... 216-522-4180
Ave., 44194-2507.
Columbus, OH (DO)..................... Suite 1400, 2 Nationwide Frank D. Ray.............. 614-469-6860
Plz., 43215-2592.
Detroit, MI (DO)...................... Suite 515, 477 Michigan Richard Tempkin, Acting... 313-226-6075
Ave., 48226.
Indianapolis, IN (DO)................. Suite 100, 429 N. Janice Wolfe.............. 317-226-7272
Pennsylvania Ave., 46204-
1873.
Madison, WI (DO)...................... Suite 213, 212 E. Michael Kiser............. 608-264-5261
Washington Ave., 53703.
Milwaukee, WI (BO).................... Suite 400, 310 W. Paul Roppuld, Acting...... 414-297-1178
Wisconsin Ave., 53203.
Minneapolis, MN (DO).................. Suite 610, 100 N. 6th St., Edward A. Daum............ 612-370-2306
55403-1563.
Springfield, IL (BO).................. Suite 302, 511 W. Capitol Curtis Charter............ 217-492-4416
Ave., 62704.
DALLAS, TX (RO)......................... Suite 108, 4300 Amon Rueben Guerro............. 817-885-6581
Carter Blvd., Ft. Worth,
TX 76155.
Albuquerque, NM (DO).................. Suite 320, 625 Silver Ave. Ronald Coulonge, Acting... 505-766-1870
SW., 87102.
Corpus Christi, TX (BO)............... Suite 101, 606 N. Jesse Sendejo............. 361-888-3331
Carancahua, 78476.
El Paso, TX (DO)...................... Suite 320, 10737 Gateway Carlos Mendoza............ 915-633-7007
W., 79935.
Fort Worth, TX (DO)................... Suite 114, 4300 Amon Lavan Alexander, Acting... 817-885-6500
Carter Blvd., 76155.
Harlingen, TX (DO).................... Rm. 500, 222 E. Van Buren Sylvia Zamponi............ 956-427-8625
St., 78550-6855.
Houston, TX (DO)...................... Suite 550, 9301 Southwest Milton Wilson............. 713-773-6500
Fwy., 77074-1591.
Little Rock, AR (DO).................. Suite 100, 2120 Riverfront Joseph Foglia............. 501-324-5871
Dr., 72202.
Lubbock, TX (DO)...................... Rm. 408, 1205 Texas Ave., Tommy Dowell.............. 806-472-7462
79401-2693.
New Orleans, LA (DO).................. Suite 2250, 1 Canal Pl., Randy Randolph............ 504-589-2744
70130.
Oklahoma City, OK (DO)................ Suite 1300, 210 Park Ave., Raymond Harshman.......... 405-231-5521
73102.
San Antonio, TX (DO).................. 5th Fl., 727 E. Durango Rodney Martin............. 210-472-5904
Blvd., 78206.
KANSAS CITY, MO (RO).................... Suite 307, 323 W. 8th St., Bruce W. Kent............. 816-374-6380
64105-1500.
Cedar Rapids, IA (DO)................. Suite 200, 215 4th Ave. James Thomson............. 319-362-6405
SE., 52401-1806.
Des Moines, IA (DO)................... Rm. 749, 210 Walnut St., Cheryl Eftink, Acting..... 515-284-4026
50309-2186.
Kansas City, MO (DO).................. Suite 501, 323 W. 8th St., Dorothy Kleeschulte....... 816-374-6708
64105.
Omaha, NE (DO)........................ 11145 Mill Valley Rd., Glenn Davis............... 402-221-4691
68154.
Springfield, MO (BO).................. Suite 110, 620 S. James R. Combs............ 417-864-7670
Glenstone St., 65802-3200.
St. Louis, MO (DO).................... Rm. 242, 815 Olive St., Robert L. Andrews......... 314-539-6600
63101.
Wichita, KS (DO)...................... Suite 510, 100 E. English Elizabeth Auer............ 316-269-6566
St., 67202.
DENVER, CO (RO)......................... Suite 400, 721 19th St., Kathleen Piper............ 303-844-0500
80202-2599.
Casper, WY (DO)....................... Rm. 4001, 100 E. B St., Steve Despain............. 307-261-6500
82602-2839.
Denver, CO (DO)....................... Suite 426, 721 19th St., Patricia Rivera-Barel..... 303-844-4028
80202-2599.
Fargo, ND (DO)........................ Rm. 219, 657 2d Ave. N., James L. Stai............. 701-239-5131
58108-3086.
Helena, MT (DO)....................... Rm. 334, 301 S. Park, Jo Alice Mospan........... 406-441-1081
59626.
Salt Lake City, UT (DO)............... Rm. 2237, 125 S. State Stan Nakano............... 801-524-3200
St., 84138-1195.
Sioux Falls, SD (DO).................. Suite 200, 110 S. Phillips Gene Van Arsdale.......... 605-330-4231
Ave., 57102-1109.
SAN FRANCISCO, CA (RO).................. Suite 2200, 455 Market Viola Canales............. 415-744-2118
St., 94105.
Agana, GU (BO)........................ Suite 302, 400 Rt. 8, Kenneth Lujan............. 671-472-7277
Mongmong, 96927.
Fresno, CA (DO)....................... Suite 200, 2719 N. Air Antonio Valdez............ 559-487-5791
Fresno Dr., 93727-1547.
Glendale, CA (DO)..................... Suite 1200, 330 N. Brand Alberto Alvarado.......... 818-552-3210
Blvd., 91203-2304.
Honolulu, HI (DO)..................... Rm. 2-235, Box 50207, 300 Andrew Poepoe............. 808-541-2990
Ala Moana Blvd., 96850-
4981.
Las Vegas, NV (DO).................... Suite 100, 300 Las Vegas John Scott................ 702-388-6611
Blvd. South, 89101.
Phoenix, AZ (DO)...................... Suite 800, 2828 N. Central Bob Blaney................ 602-640-2316
Ave., 85004-1025.
Sacramento, CA (DO)................... Rm. 215, 660 J St., 95814- Jim O'Neal................ 916-498-6410
2413.
San Diego, CA (DO).................... Suite 550, 550 W. C St., George P. Chandler, Jr.... 619-557-7252
92101.
San Francisco, CA (DO)................ 6th Fl., 455 Market St., Mark Quinn................ 415-744-8474
94105.
Santa Ana, CA (DO).................... Suite 700, 200 W. Santa Sandra Sutton............. 714-550-7420
Ana Blvd., 92701.

[[Page 678]]

SEATTLE, WA (RO)........................ Suite 1805, 1200 6th Ave., Gretchen Sorensen......... 206-553-8547
98101-1128.
Anchorage, AK (DO).................... Rm. A36, Box 67, 222 W. Frank Cox................. 907-271-4022
8th Ave., 99513-7559.
Boise, ID (DO)........................ Suite 290, 1020 Main St., Thomas Bergdoll........... 208-334-1696
83702-5745.
Portland, OR (DO)..................... Suite 1050, 1515 SW. 5th Phil Gentry............... 503-326-5210
Ave., 97201-6695.
Seattle, WA (DO)...................... Suite 1700, 1200 6th Ave., Robert P. Meredith........ 206-553-7040
98101-1128.
Spokane, WA (DO)...................... Suite 200, 801 W. Robert Wiebe.............. 509-353-2808
Riverside, 99201.
----------------------------------------------------------------------------------------------------------------

Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
Office Address Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA................................... Suite 300, 1 Baltimore Pl., 30308............... 404-347-3771
Fort Worth, TX................................ Suite 102, 4400 Amon Carter Blvd., 76155........ 817-885-7600
Niagara Falls, NY............................. 3d Fl., 360 Rainbow Blvd. S., 14303............. 716-282-4612
Sacramento, CA................................ Suite 208, 1825 Bell St., 95825................. 916-566-7246
----------------------------------------------------------------------------------------------------------------

Regional Administrators
----------------------------------------------------------------------------------------------------------------
Region/Address Administrator Telephone
----------------------------------------------------------------------------------------------------------------
Boston, MA (Suite 812, 10 Causeway St., 02110). Patrick K. McGowan............................. 617-565-8415
New York, NY (Rm. 31-08, 26 Federal Plz., Thomas M. Bettridge............................ 212-264-1450
10278).
Philadelphia, PA (Suite 201, 475 Allendale Rd., Susan M. McCann................................ 610-962-3710
King of Prussia, 19406.
Atlanta, GA (Suite 496, 1720 Peachtree Rd. NW., Billy M. Paul.................................. 404-347-4999
30309).
Chicago, IL (Rm. 1975, 300 S. Riverside Plz., Peter Barca.................................... 312-353-0357
60606-6611).
Fort Worth, TX (Suite 108, 4300 Amon Carter James W. Breedlove............................. 817-885-6581
Blvd., 76155).
Kansas City, MO (13th Fl., 911 Walnut St., Bruce W. Kent.................................. 816-374-6380
64106).
Denver, CO (Suite 400, 721 19th St., 80202- Thomas J. Redder............................... 303-844-0500
2599).
San Francisco, CA (20th Fl., 71 Stevenson St., Viola Canales.................................. 415-975-4804
94105-2939).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128) Gretchen Sorensen.............................. 206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access Information on the Small Business Administration is
available electronically by various means. Internet, http://
www.sba.gov/. Gopher, gopher://gopher.sbaonline.sba.gov. FTP, ftp://
ftp.sbaonline.sba.gov/. Telnet, sbaonline.sba.gov.
Access the U.S. Business Adviser through the Internet, at http://
www.business.gov/.
Access the Administration's electronic bulletin board by modem at
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).
General Information Contact the nearest Small Business Administration
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.
Publications A free copy of The Resource Directory for Small Business
Management, a listing of for-sale publications and videotapes, is
available from any local SBA office or the SBA answer desk.