    [United States Government Manual]
    [June 01, 1999]
    [Pages 707-711]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    [[Page 707]]

    ------------------------------------------------------------------------

    UNITED STATES POSTAL SERVICE

    475 L'Enfant Plaza SW., Washington, DC 20260-0010

    Phone, 202-268-2000. Internet, http://www.usps.gov/.
    Board of Governors:

    Chairman of the Board                             Sam Winters
    Vice Chairman of the Board                        Einar V. Dyhrkopp
    Secretary of the Board                            Thomas J. Koerber
    Inspector General                                 Karla Wolfe Corcoran
    Governors                                         Ernesta Ballard,
                                                              LeGree S.
                                                              Daniels, Tirso
                                                              del Junco, S.
                                                              David Fineman,
                                                              Bert H.
                                                              Mackie, Ned R.
                                                              McWherter,
                                                              Robert F.
                                                              Rider
    Postmaster General and Chief Executive Officer    William J. Henderson
    Deputy Postmaster General                         Michael S. Coughlin

    Management:

    Postmaster General and Chief Executive Officer    William J. Henderson
    Deputy Postmaster General                         Michael S. Coughlin
    Chief Operating Officer and Executive Vice        Clarence E. Lewis, Jr.
            President
    Chief Financial Officer and Senior Vice           M. Richard Porras
            President
    Chief Marketing Officer and Senior Vice           Allen R. Kane
            President
    Chief Technology Officer and Senior Vice          Norman E. Lorentz
            President
    Senior Vice President and General Counsel         Mary S. Elcano
    Senior Vice President, Government Relations       Deborah K. Willhite
    Senior Vice President, Operations                 John E. Potter
    Vice President and Consumer Advocate              Francia G. Smith
    Vice President, Core Business Marketing           Robert Krause
    Vice President, Corporate Relations               Frank P. Brennan, Jr.
    Vice President, Customer Relations                John R. Wargo
    Vice President, Diversity Development             Suzanne Medvidovich
    Vice President, Engineering                       William J. Dowling
    Vice President, Expedited/Package Services        John F. Kelly
    Vice President, Facilities                        Rudolph K. Umscheid
    Vice President, Field Operations Support          John A. Rapp
    Vice President, Finance, Controller               John H. Howard
    Vice President, Human Resources                   Yvonne D. Maguire
    Vice President, Information Systems               Richard D. Weirich
    Vice President, International Business            James F. Grubiak
    Vice President, Labor Relations                   Anthony Vegliante
    Vice President, Marketing Systems                 Anita J. Bizzotto
    Vice President, Network Operations Management     Sylvester Black
    Vice President, Operations Planning               Nicholas F. Barranca
    Vice President, Purchasing and Materials          A. Keith Strange

    [[Page 708]]

    Vice President, Quality                           Don Peterson
    Vice President, Retail                            Patricia M. Gibert
    Vice President, Strategic Initiatives             Darrah Porter
    Vice President, Strategic Planning                Robert A.F. Reisner
    Vice President, Tactical Marketing and Sales      Gail G. Sonnenberg
            Development
    Judicial Officer                                  James A. Cohen
    Chief Postal Inspector                            Kenneth J. Hunter
        Deputy Chief Inspector,                       James K. Belz
                Administration
        Deputy Chief Inspector, Business              Alan B. Kiel
                Investigations
        Deputy Chief Inspector, Criminal              Michael Boswell
                Investigations
        Deputy Chief Inspector, Field                 Lamar Crawford
                Operations East
        Deputy Chief Inspector, Field                 Jeffrey DuPilka
                Operations West
        Deputy Chief Inspector, Professional          Delmar Wright
                Standards and Resource
                Development

    Area Operations:

    Vice President, Allegheny Area                    Patrick R. Donahoe
    Vice President, Great Lakes Area                  J.T. Weeker
    Vice President, Mid-Atlantic Area                 Henry A. Pankey
    Vice President, Midwest Area                      William H. McComb
    Vice President, New York Metro Area               David Solomon
    Vice President, Northeast Area                    Jon Steele
    Vice President, Pacific Area                      Jesse Durazo
    Vice President, Southeast Area                    Robert T. Davis
    Vice President, Southwest Area                    Charles K. Kernan
    Vice President, Western Area                      Craig G. Wade

    [For the United States Postal Service statement of organization, see the
            Code of Federal Regulations, Title 39, Parts 221-226]

    ------------------------------------------------------------------------

    The United States Postal Service provides mail processing and delivery
    services to individuals and businesses within the United States. The
    Service is committed to serving customers through the development of
    efficient mail-handling systems and operates its own planning and
    engineering programs. It is also the responsibility of the Postal
    Service to protect the mails from loss or theft and to apprehend those
    who violate postal laws.

    The Postal Service was created as an independent establishment of the
    executive branch by the Postal Reorganization Act (39 U.S.C. 101 et
    seq.), approved August 12, 1970. The United States Postal Service
    commenced operations on July 1, 1971.
        The Postal Service has approximately 792,000 employees and handles
    about 198 billion pieces of mail annually. The chief executive officer
    of the Postal Service, the Postmaster General, is appointed by the nine
    Governors of the Postal Service, who are appointed by the President with
    the advice and consent of the Senate for overlapping 9-year terms. The
    Governors and the Postmaster General appoint the Deputy Postmaster
    General, and these 11 people constitute the Board of Governors.
        In addition to the national headquarters, there are area and
    district offices supervising approximately 38,000 post offices,
    branches, stations, and community post offices throughout the United
    States.

    [[Page 709]]

    [GRAPHIC] [TIFF OMITTED] T185193.075

    [[Page 710]]

    Activities

    In order to expand and improve service to the public, the Postal Service
    is engaged in customer cooperation activities, including the development
    of programs for both the general public and major customers. The
    Consumer Advocate, a postal ombudsman, represents the interest of the
    individual mail customer in matters involving the Postal Service by
    bringing complaints and suggestions to the attention of top postal
    management and solving the problems of individual customers. To provide
    postal services responsive to public needs, the Postal Service operates
    its own planning, research, engineering, real estate, and procurement
    programs specially adapted to postal requirements, and maintains close
    ties with international postal organizations.
        The Postal Service is the only Federal agency whose employment
    policies are governed by a process of collective bargaining under the
    National Labor Relations Act. Labor contract negotiations, affecting all
    bargaining unit personnel, as well as personnel matters involving
    employees not covered by collective bargaining agreements, are
    administered by Labor Relations or Human Resources.
        The U.S. Postal Inspection Service is the Federal law enforcement
    agency which has jurisdiction in criminal matters affecting the
    integrity and security of the mail. Postal Inspectors enforce more than
    100 Federal statutes involving mail fraud, mail bombs, child
    pornography, illegal drugs, mail theft, and other postal crimes, as well
    as being responsible for the protection of all postal employees.
    Inspectors also audit postal contracts and field financial accounts.

             Postal Inspection Service--United States Postal Service
    ------------------------------------------------------------------------
              Division                     Address               Telephone
    ------------------------------------------------------------------------
    Atlanta....................  P.O. Box 16489, Atlanta, GA    404-608-4500
                                  30321-0489.
    Cincinnati.................  Suite 400, 895 Central         513-684-8000
                                  Ave., Cincinnati, OH 45202-
                                  5748.
    Florida....................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                                  Miramar, FL 33027-3242.
    Gulf Coast.................  P.O. Box 1276, Houston, TX     713-238-4400
                                  77251-1276.
    Memphis....................  P.O. Box 3180, Memphis, TN     901-576-2077
                                  38173-0180.
    Michiana...................  P.O. Box 330119, Detroit,      313-226-8184
                                  MI 48232-6119.
    Mid-Atlantic...............  P.O. Box 3000, Charlotte,      704-329-9120
                                  NC 28228-3000.
    Midwest....................  1106 Walnut St., St. Louis,    314-539-9300
                                  MO 63199-2201.
    New York Metro.............  P.O. Box 555, New York, NY     212-330-3844
                                  10116-0555.
    Newark.....................  P.O. Box 509, Newark, NJ       973-693-5400
                                  07101-0509.
    Northeast..................  7th Fl., 425 Summer St.,       617-464-8000
                                  Boston, MA 02210-1736.
    Northern California........  P.O. Box 882528, San           415-778-5800
                                  Francisco, CA 94188-2528.
    Northern Illinois..........  Rm. 50190, 433 W. Harrison     312-983-7900
                                  St., Chicago, IL 60669-
                                  2201.
    Northwest..................  P.O. Box 400, Seattle, WA      206-442-6300
                                  98111-4000.
    Philadelphia Metro.........  P.O. Box 7500,                 215-895-8450
                                  Philadelphia, PA 19101-
                                  9000.
    Rocky Mountain.............  Suite 900, 1745 Stout St.,     303-313-5320
                                  Denver, CO 80202-3034.
    St. Paul...................  P.O. Box 64558, St. Paul,      612-293-3200
                                  MN 55164-0558.
    San Juan...................  P.O. Box 363667, San Juan,     787-749-7600
                                  PR 00936-3667.
    Southern California........  P.O. Box 2000, Pasadena, CA    626-405-1200
                                  91102-2000.
    Southwest..................  P.O. Box 162929, Fort          817-317-3400
                                  Worth, TX 76161-2929.
    Tampa......................  P.O. Box 22526, Tampa, FL      813-281-5200
                                  33622-2526.
    Washington Metro...........  P.O. Box 96096, Washington,    202-636-2300
                                  DC 20066-6096.
    Western Allegheny..........  Rm. 2101, 1001 California      412-359-7900
                                  Ave., Pittsburgh, PA 15290-
                                  9000.
    ------------------------------------------------------------------------

    Sources of Information

    Inquiries on the following information should be directed to the
    specified office, U.S. Postal Service, 475 L'Enfant Plaza SW.,
    Washington, DC 20260.
    Consumer Information  For general information, call 800-275-8777 (800-
    ASK-USPS) 24 hours a day. Consumer Affairs Help Line, 202-268-2284. TDD,
    202-268-2310. Express Mail Hotline, 800-222-1811. Fax, 202-268-2304.
    Information on past and present schemes used to defraud the public is
    available through Congressional and Public Affairs, Postal Inspection
    Service. Phone, 202-268-5400.
    Contracts and Small Business Activities  Contact Supplier Diversity.
    Phone, 202-268-4633.
    Employment  General information about jobs such as clerk, letter
    carrier, etc.,

    [[Page 711]]

    including information about programs for veterans, may be obtained by
    contacting the nearest post office.
        Individuals interested in working at the Postal Headquarters in
    Washington, DC, may obtain information by calling the U.S. Postal
    Service information hotline. Phone, 800-562-8777 (800-JOB-USPS).
        Information about Postal Inspector employment may be obtained from
    the Office of Recruitment. Phone, 301-983-7400.
    Inspector General Hotline  The Office of Inspector General maintains a
    toll-free hotline as a means for individuals to report activities
    involving fraud, waste, or mismanagement. Phone, 888-USPS-OIG. Fax, 703-
    248-2259. Complaints may be sent by mail to the United States Postal
    Service, Office of Inspector General Hotline, 10th Floor, 1735 North
    Lynn Street, Arlington, VA 22209-2020. Publicly available documents and
    information on the Office of Inspector General and some Freedom of
    Information Act documents are available electronically through the
    Internet, at http://www.uspsoig.gov/.
    Philatelic Sales  Contact the Philatelic Fulfillment Service Center,
    Kansas City, MO 64179-1009. Phone, 800-782-6724 (800-STAMP-24).
    Publications  Pamphlets on mailability, postage rates and fees, and many
    other topics may be obtained free of charge from the nearest post
    office.
        Most postal regulations are contained in Postal Service manuals
    covering domestic mail, international mail, postal operations,
    administrative support, employee and labor relations, financial
    management, and procurement. These manuals and other publications
    including the National Five-Digit ZIP Code and Post Office Directory
    (Publication 65) may be purchased from the Superintendent of Documents,
    Government Printing Office, Washington, DC 20402-0001. The National
    Five-Digit ZIP Code and Post Office Directory is also available through
    local post offices.
    Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
    2900.

    For further information, contact the U.S. Postal Service, 475 L'Enfant
    Plaza SW., Washington, DC 20260. Phone, 202-268-2000. Internet, http://
    www.usps.gov/.