[United States Government Manual]
[June 02, 1998]
[Pages 668-679]
[From the U.S. Government Publishing Office, www.gpo.gov]



SMALL BUSINESS ADMINISTRATION

409 Third Street SW., Washington, DC 20416

Phone, 202-205-6600. Fax, 202-205-7064. Internet, http://www.sba.gov/.
Administrator                                     Aida Alvarez
Deputy Administrator                              (vacancy)
Chief Operating Officer                           Chris Sale
Counselors to the Administrator                   Darryl Dennis, Jeanne 
                                                          Saddler
Chief of Staff                                    Paul Weech
Director, Executive Secretariat                   Susan Walthall

[[Page 669]]

General Counsel                                   John T. Spotila
Chief Counsel for Advocacy                        Jere W. Glover
Inspector General                                 Karen S. Lee, Acting
Chief Financial Officer                           Larry Wilson
Director, National Advisory Council               Michael Novelli
Associate Administrator for Disaster Assistance   Bernard Kulik
Project Director for Field Operations             Brad Douglas
Associate Administrator for Communications and    Edward Eugene Carlson
        Public Liaison
Assistant Administrator for Congressional and     M. Kris Swedin
        Legislative Affairs
Assistant Administrator for Equal Employment      Erline Patrick
        Opportunity and Civil Rights Compliance
Assistant Administrator for Hearings and Appeals  Mona Mitnick
Associate Deputy Administrator for Management     Lawrence Barrett, 
        and Administration                                Acting
    Assistant Administrator for                   Thomas Dumaresq
            Administration
    Assistant Administrator for Human             Carolyn J. Smith
            Resources
    Chief Information Officer                     Lawrence Barrett
Associate Deputy Administrator for                Betsy Myers
        Entrepreneurial Development
    Associate Administrator for Business          Monika Harrison
            Initiatives
    Associate Administrator for Small             Johnnie Albertson
            Business Development Centers
    Assistant Administrator for                   Eileen Cassidy, Acting
            International Trade
    Assistant Administrator for Native            (vacancy)
            American Affairs
    Assistant Administrator for Veterans          Clifton Toulson, Jr.
            Affairs
    Assistant Administrator for Women's           Sherrye Henry
            Business Ownership
Associate Deputy Administrator for Capital        John Gray
        Access
    Associate Administrator for                   Jane Butler, Acting
            Financial Assistance
    Associate Administrator for                   Don Christensen
            Investment
    Associate Administrator for Surety            Robert J. Moffitt
            Guarantees
Associate Deputy Administrator for Government     Richard Hayes
        Contracting and Minority Enterprise 
        Development
    Associate Administrator for                   Judith A. Roussel
            Government Contracting
    Associate Administrator for Minority          William Fisher, Acting
            Enterprise Development
    Assistant Administrator for Size              Gary M. Jackson
            Standards
    Assistant Administrator for                   Daniel O. Hill
            Technology

[For the Small Business Administration statement of organization, see 
        the Code of Federal Regulations, Title 13, Part 101]

------------------------------------------------------------------------

The fundamental purposes of the Small Business Administration are to 
aid, counsel, assist, and protect the interests of small business; 
ensure that small business concerns receive a fair portion of Government 
purchases, contracts, and subcontracts, as well

[[Page 670]]

as of the sales of Government property; make loans to small business 
concerns, State and local development companies, and the victims of 
floods or other catastrophes, or of certain types of economic injury; 
and license, regulate, and make loans to small business investment 
companies.

The Small Business Administration (SBA) was created by the Small 
Business Act of 1953 and derives its present existence and authority 
from the Small Business Act (15 U.S.C. 631 et seq.). It also derives its 
authority from the Small Business Investment Act of 1958 (15 U.S.C. 
661). The Secretary of Commerce has delegated to the Administration 
certain responsibilities and functions under section 202 of the Public 
Works and Economic Development Act of 1965 (42 U.S.C. 3142) and is 
further authorized to delegate to the Administrator certain 
responsibilities and functions under chapter 3 of the Trade Act of 1974 
(19 U.S.C. 2101).

Activities

Disaster Assistance  The Administration serves as the Federal disaster 
bank for nonfarm, private sector losses. It lends money to help the 
victims of floods, riots, or other catastrophes repair or replace most 
disaster-damaged property. Direct loans with subsidized interest rates 
are made to assist individuals, homeowners, businesses of all sizes and 
nonprofit organizations. In addition, low interest long-term loans are 
available to small businesses and small agricultural cooperatives 
without credit elsewhere that have sustained substantial economic injury 
resulting from natural disasters.

For further information, contact the Office of Disaster Assistance. 
Phone, 202-205-6734.

Capital Access The Office of the Associate Deputy Administrator for 
Capital Access provides overall direction for the Small Business 
Administration's finance programs, which include the Office of Financial 
Assistance, the Investment Division, the Office of Surety Guarantees, 
and the Office of International Trade. These programs provide a 
comprehensive array of financial assistance programs for the smallest 
start-up businesses to those which have been in operation for a number 
of years and need new capital to expand. The programs range from those 
needing only a ``microloan'' to those ready for an infusion of private 
venture capital or long-term financing for the purchase of new equipment 
or facilities. In addition to lending to businesses which sell their 
products and services within the United States, the Office of Capital 
Access also provides direction for the SBA's business development and 
financial assistance programs for small business exporters.

For further information, contact the Office of Capital Access. Phone, 
202-205-6657.

Financial Assistance  The Administration provides its guaranty to 
lending institutions which make loans to small businesses to help them 
finance plant construction, conversion, or expansion and acquire 
equipment, facilities, machinery, supplies, or materials. It also 
provides them with working capital. Since enactment of the act of June 
4, 1976 (90 Stat. 663), farms are included within the term ``small 
business concerns.''
    The Administration may provide loan guarantees to finance 
residential or commercial construction or rehabilitation for sale as 
well as revolving lines of credit, including those for export purposes, 
to qualified employee trusts. The Administration may finance small firms 
that manufacture, sell, install, service, or develop specific energy 
measures including engineering, architectural, consulting, or other 
professional services connected with eligible energy measures.
    The Administration also provides small-scale financial and technical 
assistance to very small businesses, through loans and grants to 
nonprofit organizations that act as intermediaries.
    Under the provisions of sections 501-506 of the Small Business 
Investment Act (15 U.S.C. 695, 696), loans are made to State and local 
development companies who likewise assist small businesses by

[[Page 671]]

[GRAPHIC] [TIFF OMITTED] T177653.066


[[Page 672]]


providing long-term loans for the acquisition of land and buildings, 
construction, conversion, or expansion of facilities, and the purchase 
of machinery and equipment.

For further information, contact the nearest Small Business 
Administration district office.

Investment  The Administration licenses, regulates, and provides 
financial assistance to small business investment companies and section 
301(d) licensees (formerly minority enterprise small business investment 
companies). The sole function of these investment companies is to 
provide venture capital in the form of equity financing, long-term loan 
funds, and management services to small business concerns.

For further information, contact the Investment Division. Phone, 202-
205-6510.

Surety Bonds  Through its Surety Bond Guarantee Program, the 
Administration helps to make the contract bonding process accessible to 
small and emerging contractors who find bonding unavailable. It will 
guarantee to reimburse a qualified surety up to 90 percent of losses 
incurred under bid, payment, or performance bonds issued to small 
contractors on contracts valued up to $1.25 million. The contracts may 
be for construction, supplies, manufacturing, or services provided by 
either a prime contractor or subcontractor for governmental or 
nongovernmental work.

For further information, contact the Office of Surety Guarantees. Phone, 
202-205-6540.

International Trade  The Office of International Trade provides export 
financing to small businesses. It administers the Export Working Capital 
program, which provides short-term, transaction-specific financing for 
exporting, including pre-export financing of labor and materials, 
financing receivables generated from these sales, and standby letters of 
credit used as performance bonds or payment guarantees to foreign 
buyers.
    The Office is a major participant in the U.S. Export Assistance 
Center (USEAC) initiative, authorized by section 202 of the Export 
Enhancement Act of 1992. The Centers provide a single point of contact 
for all Federal export promotion and finance programs in the following 
cities: Atlanta, GA; Baltimore, MD; Boston, MA; Charlotte, NC; Chicago, 
IL; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Long Beach, CA; 
Miami, FL; Minneapolis, MN; New Orleans, LA; New York, NY; Philadelphia, 
PA; Portland, OR; San Jose, CA; Seattle, WA; and St. Louis, MO. They 
integrate representatives of the Department of Commerce, the Small 
Business Administration, the Export-Import Bank of the United States, 
and the Agency for International Development to deliver services 
directly and refer clients to appropriate public and private sector 
partners.
    The Office develops and recommends agency policy and procedures to 
effectively deliver the International Trade program, provides tools for 
SBA's resource partners, and coordinates activities with agency resource 
partners and USEAC's to improve accessibility to its programs. The 
Office also coordinates with other Federal agencies under the auspices 
of the Trade Promotion Coordinating Committee (TPCC) to ensure that 
trade promotion information and trade events are communicated to the 
small business community. The Office also works with agencies of the 
TPCC in coordinating and facilitating trade between the U.S. small 
business community and businesses and governments of other countries.

For further information, contact the Office of International Trade. 
Phone, 202-205-6720.

Government Contracting  The Administration works closely with purchasing 
agencies of the Federal Government and with the Nation's leading 
contractors in developing policies and procedures that will maximize the 
number and dollar value of contracts going to small business.
    The Administration provides a wide range of services to small firms 
to help them obtain and fulfill Government contracts and subcontracts. 
It sets aside suitable Government purchases for

[[Page 673]]

competitive award to small business concerns and provides an appeal 
procedure for a low-bidding small firm whose ability to perform a 
contract is questioned by the contracting officer. The Administration 
develops subcontract opportunities for small businesses by maintaining 
close contact with prime contractors and referring qualified small firms 
to them. It cooperates with Federal agencies in setting procurement 
goals for small businesses, small disadvantaged businesses, and small 
women-owned businesses for prime contracts and subcontracts.
    The Administration maintains a computerized small business source 
referral system that provides qualified sources for Federal Government 
and large business procurements. It cooperates with Government agencies 
in ensuring that small firms have an opportunity to procure a fair share 
of Government property, such as timber, royalty oil, strategic 
materials, and mineral leases, that is sold to the private sector. The 
Administration also works with Federal agencies to ensure that small 
firms have a fair opportunity to acquire surplus Government property.

For further information, contact the Office of Government Contracting. 
Phone, 202-205-6460.

Business Initiatives  The Administration develops and cosponsors 
counseling, education, and training for small businesses. The 
Administration has forged ongoing partnerships with resource partners to 
deliver most of the business education and training programs offered 
annually at low cost. One-on-one counseling is provided free of charge 
by the Service Corps of Retired Executives.
    The Business Information Center (BIC) program is among the most 
innovative methods of providing small business owners with a one-stop 
approach to information, education, and training. The Centers combine 
the latest computer technology, hardware, and software, an extensive 
small business reference library of hard copy books and publications, 
and current management videotapes to help clients venture into new 
business areas. The use of software for a variety of business 
applications offers clients of all types a means of addressing their 
diverse needs. Although most BIC's are stand-alone centers, in 
empowerment zones BIC's will form the core element of one-stop capital 
shops.
    In addition to education and training events, SBA cosponsors fact 
sheets and other materials, ranging from short, single-topic flyers to 
detailed publications, on a variety of business management and growth 
topics.
    Among the most visible public/private sector cosponsorships 
undertaken by SBA are those involving major corporations and the 
national Business Information Center network.

For further information, contact the Office of Business Initiatives. 
Phone, 202-205-6665.

Minority Enterprise Development  Sections 7(j) and 8(a) of the Small 
Business Act provide the authority for the Minority Enterprise 
Development Program, designed to promote business ownership by socially 
and economically disadvantaged persons. Its components include the 8(a) 
program and the 7(j) management and technical assistance program.
    Participation in the 8(a) program may be made available to small 
businesses that are at least 51 percent unconditionally owned, 
controlled, and managed by one or more individuals determined by SBA to 
be socially and economically disadvantaged. In order to gain approval 
for participation in the 8(a) program, the firms must sell goods and/or 
services that the Federal Government purchases, and demonstrate the 
potential for successful business development.
    Program participants receive a wide variety of services from SBA 
including management and technical assistance, loans, and Federal 
contracts. Under 8(a) program authority, SBA contracts with Federal 
Government entities to provide goods and services and, in turn, 
subcontracts the performance of these contracts to 8(a) program 
participants.
    Information regarding the program and 8(a) program applications are 
provided by SBA's district offices. The Division of Program 
Certification and Eligibility addresses issues related to 8(a) program

[[Page 674]]

eligibility. The Division of Business Development handles matters 
related to 8(a) contract awards and the business development of 8(a) 
participant firms.
    Under section 7(j) program authority, SBA provides management and 
technical assistance to section 8(a) program participants, other 
socially and economically disadvantaged persons, and those businesses 
operating in low- income or high-unemployment areas. The Administration 
enters into cooperative agreements and contracts with qualified 
organizations and individuals, including businesses, State and local 
governments, educational institutions, Indian tribes, and nonprofit 
organizations to provide this assistance. At the local level, services 
are provided on a one-to-one basis in the areas of bookkeeping and 
accounting services, production, engineering and technical advice, 
feasibility studies, marketing analysis and advertising expertise, legal 
services, and specialized management training. The Administration also 
funds innovative programs to provide for services in such areas as 
transition management for 8(a) firms, competitive marketing strategies, 
financing, comprehensive business plans, and financial management 
services.

For further information, contact the Office of Minority Enterprise 
Development. Phone, 202-205-6412.

Advocacy  The Office of Advocacy is mandated by Congress to serve as an 
independent spokesperson within public policy councils for the more than 
22.5 million small businesses throughout the country. The Office is 
headed by the Chief Counsel for Advocacy, appointed by the President 
with the advice and consent of the Senate, who advances the views, 
concerns, and interests of small business before the Congress, the White 
House, and Federal and State regulatory agencies. The Chief Counsel has 
specific responsibilities for monitoring the compliance of Federal 
agencies with the Regulatory Flexibility Act (5 U.S.C. 601), which 
requires that Federal agencies analyze the impact of their regulations 
on small entities and consider less burdensome alternatives. The Chief 
Counsel is also empowered to file amicus curiae briefs in appellate 
court proceedings involving compliance with the act.
    The Office of Advocacy is one of the leading national sources for 
information on the state of small business and the issues that affect 
small business success and growth. It conducts economic and statistical 
research into matters affecting the competitive strength of small 
business and analyzes the impact of Federal laws, regulations, and 
programs on small businesses, making recommendations to policymakers for 
appropriate adjustments to meet the special needs of small business.
    Additionally, regional advocates enhance communication between the 
small business community and the Chief Counsel. As the Chief Counsel's 
direct link to local business owners, State and local government 
agencies, State legislatures, and small business organizations, they 
help identify new issues and problems of small business by monitoring 
the effect of Federal and State regulations and policies on the local 
business communities within their regions.

For further information, contact the Office of Advocacy. Phone, 202-205-
6533.

Women's Business Ownership  The Office of Women's Business Ownership 
(OWBO) is authorized in section 412 of the Small Business Act to provide 
assistance to the increasing number of current and potential woman 
business owners, and to act as their advocate in the public and private 
sector. It is the only office in the Federal Government specifically 
targeted to the Nation's women business owners, assisting them in 
becoming full partners in economic development through technical, 
financial, and management information and training, business skills 
counseling, and research.
    Through a network of local SBA offices, OWBO offers a wide range of 
education and training services and resources. The Women's Business 
Ownership Act of 1988 and the Women's Business Development Act of 1991 
authorized SBA to establish

[[Page 675]]

demonstration projects to provide long-term training and counseling for 
women at every stage of their entrepreneurial career. There are 
currently 63 Women's Business Centers in 36 States, the District of 
Columbia, and Puerto Rico, which provide community-based training and 
assistance on financial, management, marketing, and procurement matters 
through a 5-year grant which must be matched by nonfederal funds. The 
centers offer assistance to current and potential women business owners, 
tailored to the particular needs of the community.
    With the combined expertise of its Women's Business Centers, OWBO 
has built a new, state-of-the-art Internet site to help women start or 
expand their businesses. This interactive site, the Online Women's 
Business Center       (http://www.onlinewbc.org), offers business 
principles and practices, management techniques, networking, a resource 
data base, industry news, information about SBA services, market 
research, and technology training.
    The Women's Network for Entrepreneurial Training (WNET) is a year-
long mentoring program linking seasoned entrepreneurs with women whose 
businesses are poised for growth. Featuring the group mentoring format 
of the WNET Roundtable, the program aims to help entrepreneurs avoid the 
common mistakes of new business owners.
    The Office of Government Contracting and OWBO have initiated a 
women's procurement pilot program with 14 major Federal procurement 
agencies, with the goal of expanding the pool of women-owned businesses 
receiving Federal contracts. These efforts include trade fairs, 
marketing activities, publications on Federal contracting, and 
utilization of SBA's PRO-Net Internet site, http://www.pro-net.sba.gov/.
    In addition, the Women's Prequalification Pilot Loan program, 
offered through district offices nationwide, enables women to prequalify 
for an SBA loan guaranty before going to a lender. The program focuses 
on the character, credit, experience, and repayment ability of the 
applicant.

For further information, contact the Office of Women's Business 
Ownership. Phone, 202-205-6673. Internet, http://www.sba.gov/
womeninbusiness/ or http://www.onlinewbc.org/.

Veterans Affairs  The Office of Veterans' Affairs (OVA) carries out the 
Veterans Affairs program to ensure that SBA gives special consideration 
in all its programs to veterans, their dependents, and survivors. The 
program helps those who have dedicated significant portions of their 
lives to the defense of the ideals which make entrepreneurship possible 
in our Nation. The Office works with the Nation's 27 million veterans 
and the nearly 500,000 military personnel affected by downsizing. It is 
the only Federal Government office dedicated exclusively to helping 
veterans who want to go into business.
    Besides ensuring special consideration, OVA designs procurement and 
management training programs specifically for veterans, and coordinates 
veteran training and counseling with other departments of SBA. It also 
measures veteran participation by monitoring loan, surety bond, 
procurement, and training activity within SBA. The Office maintains 
liaison with other veteran and veteran-related organizations to 
accomplish its goals.

For further information, contact the Office of Veterans Affairs. Phone, 
202-205-6773.

Technology  The Office of Technology has authority and responsibility 
for directing and monitoring the governmentwide activities of the Small 
Business Innovation Research Program (SBIR). In accordance with the 
Small Business Research and Development Enhancement Act of 1992, as 
amended (15 U.S.C. 631 note), the Office develops and issues policy 
directives for the general conduct of the programs within the Federal 
Government and maintains a source file and information program to 
provide each interested and qualified small business concern with 
information on opportunities to compete for SBIR program awards. The 
Office also coordinates with each participating

[[Page 676]]

Federal agency in developing a master release schedule of all program 
solicitations; publishes the Presolicitation Announcement quarterly, 
which contains pertinent facts on upcoming solicitations; and surveys 
and monitors program operations within the Federal Government and 
reports on the progress of the program each year to Congress.
    The Office has four main objectives: to expand and improve SBIR; to 
increase private sector commercialization of technology developed 
through Federal research and development; to increase small business 
participation in Federal research and development; and to improve the 
dissemination of information concerning SBIR, particularly with regard 
to participation by women-owned small business concerns and by socially 
and economically disadvantaged small business concerns.

For further information, contact the Office of Technology. Phone, 202-
205-6450.

Small Business Development Centers  Small Business Development Centers 
provide counseling and training to existing and prospective small 
business owners at approximately 1,000 locations around the country, 
operating in every State, Puerto Rico, the U.S. Virgin Islands, and 
Guam. The Small Business Development Center Program is a cooperative 
effort of the private sector, the educational community, and Federal, 
State, and local governments. It enhances economic development by 
providing small businesses with management and technical assistance. The 
Office of Small Business Development Centers develops national policies 
and goals in accordance with the Small Business Act of 1958, as amended. 
It establishes standards for the selection and performance of Centers; 
monitors compliance with applicable Office of Management and Budget 
circulars and laws; and implements new approaches to improve operations 
of existing centers.
    The Office is responsible for coordinating program efforts with 
other internal activities of the Administration, as well as with the 
activities of other Federal agencies, and maintains liaison with other 
Federal, State, and local agencies and private organizations whose 
activities relate to Small Business Development Centers. It also 
assesses how the program is affected by substantive developments and 
policies in other areas of the agency, in other government agencies, and 
in the private sector.

For further information, contact the Office of Small Business 
Development Centers. Phone, 202-205-6766.

National Ombudsman  Under the Small Business Regulatory Enforcement 
Fairness Act of 1996, SBA created the Regulatory Fairness Program 
(RegFair) to provide small businesses a meaningful process to comment on 
enforcement and compliance by Federal agencies. The process enables 
agencies to be evaluated and held accountable for establishing an 
approach to enforcement that is more friendly to small businesses, and 
also provides recommendations for improving specific enforcement efforts 
affecting distinct business sectors.

For further information, contact the Office of the National Ombudsman. 
Phone, 312-353-0880; or 800-REG-FAIR (734-3247) (toll-free). Internet, 
http://www.sba.gov/regfair/.

Field Operations The Office of Field Operations provides direction to 
SBA's 69 district and 10 regional offices, acting as the liaison between 
the district offices, the agency's program delivery system, and the 
headquarters' administrative and program offices.

For further information, contact the Office of Field Operations. Phone, 
202-205-6808.


                                  Field Offices--Small Business Administration
                (RO: Regional Office; DO: District Office; BO: Branch Office; POD: Post of Duty)
----------------------------------------------------------------------------------------------------------------
                 Office                             Address                Officer in Charge         Telephone
----------------------------------------------------------------------------------------------------------------
BOSTON, MA (RO).........................  Suite 812, 10 Causeway      Patrick McGowan...........    617-565-8415
                                           St., 02110.
  Augusta, ME (DO)......................  Rm. 512, 40 Western Ave.,   Leroy G. Perry............    207-622-8378
                                           04330.
  Boston, MA (DO).......................  Rm. 265, 10 Causeway St.,   Mary McAleney.............    617-565-5561
                                           02222-1093.

[[Page 677]]

  Concord, NH (DO)......................  Suite 202, 143 N. Main      William K. Phillips.......    603-225-1400
                                           St., 03302-1258.
  Hartford, CT (DO).....................  2d Fl., 330 Main St.,       JoAnn VanVechten..........    860-240-4670
                                           06106.
  Montpelier, VT (DO)...................  Rm. 205, 87 State St.,      Kenneth Silvia............    802-828-4422
                                           05602.
  Providence, RI (DO)...................  5th Fl., 380 Westminster    Joseph Loddo..............    401-528-4580
                                           Mall, 02903.
  Springfield, MA (BO)..................  Rm. 212, 1550 Main St.,     Harold Webb...............    413-785-0484
                                           01103.
NEW YORK, NY (RO).......................  Rm. 31-08, 26 Federal       Thomas M. Bettridge.......    212-264-1450
                                           Plz., 10278.
  Buffalo, NY (DO)......................  Rm. 1311, 111 W. Huron      Franklin J. Sciortino.....    716-551-4301
                                           St., 14202.
  Elmira, NY (BO).......................  4th Fl., 333 E. Water St.,  James J. Cristofaro.......    607-734-8130
                                           14901.
  Hato Rey, PR (DO).....................  Suite 201, 252 Ponce de     Ivan Irizarry.............    787-766-5002
                                           Leon Ave., 00918.
  Melville, NY (BO).....................  Suite 207W, 35 Pinelawn     Burt Haggerty.............    516-454-0750
                                           Rd., 11747.
  New York, NY (DO).....................  Rm. 3100, 26 Federal Plz.,  Aubrey A. Rogers..........    212-264-1318
                                           10278.
  Newark, NJ (DO).......................  4th Fl., 2 Gateway Ctr.,    Francisco Marrero.........    973-645-2434
                                           07102.
  Rochester, NY (BO)....................  Rm. 410, 100 State St.,     Peter Flihan..............    716-263-6700
                                           14614.
  St. Croix, VI (POD)...................  Suite 165, 3013 Golden      Carl Christensen..........    809-778-5380
                                           Rock, 00820.
  St. Thomas, VI (POD)..................  3800 Crown Bay, 00802.....  (Vacancy).................    809-774-8530
  Syracuse, NY (DO).....................  Rm. 1071, 100 S. Clinton    B.J. Paprocki.............    315-471-9393
                                           St., 13260.
PHILADELPHIA, PA (RO)...................  5th Fl., 900 Market St.,    Susan M. McCann...........    215-580-2807
                                           19107.
  Baltimore, MD (DO)....................  Suite 6220, 10 S. Howard    Allan Stephenson..........    410-962-4392
                                           St., 21201-2525.
  Charleston, WV (BO)...................  Rm. 309, 550 Egan St.,      (Vacancy).................    304-347-5220
                                           25301.
  Clarksburg, WV (DO)...................  5th Fl., 168 W. Main St.,   Jayne Armstrong...........    304-623-5631
                                           26301.
  Harrisburg, PA (BO)...................  Suite 108, 100 Chestnut     (Vacancy).................    717-782-3840
                                           St., 17101.
  King of Prussia, PA (DO)..............  Suite 201, 475 Allendale    Tom Tolan, Acting.........    215-962-3804
                                           Rd., 19406.
  Pittsburgh, PA (DO)...................  1000 Liberty Ave., 15222..  Al Jones..................    412-395-6560
  Richmond, VA (DO).....................  Suite 200, 1504 Santa Rosa  Charles J. Gaston.........    804-771-2400
                                           Rd., 23229.
  Washington, DC (DO)...................  Suite 900, 1110 Vermont     Darryl Harriston..........    202-606-4000
                                           Ave. NW., 20036.
  Wilkes-Barre, PA (BO).................  Rm. 2327, 20 N.             (Vacancy).................    717-826-6497
                                           Pennsylvania Ave., 18701-
                                           3589.
  Wilmington, DE (BO)...................  Suite 610, 824 N. Market    Joe Kopp..................    302-573-6381
                                           St., 19801-3011.
ATLANTA, GA (RO)........................  Suite 496, 1720 Peachtree   Billy M. Paul.............    404-347-4999
                                           Rd. NW., S. Twr., 30309-
                                           2482.
  Atlanta, GA (DO)......................  6th Fl., 1720 Peachtree     Laura Brown...............    404-347-4147
                                           Rd. NW., 30309.
  Birmingham, AL (DO)...................  Suite 200, 2121 8th Ave.    James C. Barksdale........    205-731-1344
                                           N., 35203-2398.
  Charlotte, NC (DO)....................  Suite A2015, 200 N.         Gary Cook.................    704-344-6561
                                           College St., 28202-2173.
  Columbia, SC (DO).....................  Rm. 358, 1835 Assembly      Elliott Cooper............    803-765-5339
                                           St., 29201.
  Gulfport, MS (BO).....................  Suite 203, 2909 13th St.,   Charles Gillis............    601-863-4449
                                           39501.
  Jackson, MS (DO)......................  Suite 400, 101 W. Capitol   Janita Stewart............    601-965-5371
                                           St., 39201.
  Jacksonville, FL (DO).................  Suite 100-B, 7825           Willie Gonzalez...........    904-443-1970
                                           Baymeadows Way, 32256-
                                           7504.
  Louisville, KY (DO)...................  Rm. 188, 600 Dr. M.L.       William Federhofer........    502-582-5971
                                           King, Jr. Pl., 40202.
  Miami, FL (DO)........................  3rd Fl., 1320 S. Dixie      Charles Anderson..........    305-536-5521
                                           Hwy., Coral Gables 33146-
                                           2911.
  Nashville, TN (DO)....................  Suite 201, 50 Vantage Way,  W. Clint Smith, Acting....    615-736-5881
                                           37228-1500.
CHICAGO, IL (RO)........................  Suite 1240, 500 W.          Peter Barca...............    312-353-0357
                                           Madison, 60661-2511.
  Chicago, IL (DO)......................  Rm. 1250, 500 W. Madison    John L. Smith.............    312-353-4508
                                           St., 60661-2511.
  Cincinnati, OH (BO)...................  Suite 870, 525 Vine St.,    Ronald Carlson............    513-684-2814
                                           45202.
  Cleveland, OH (DO)....................  Suite 630, 1111 Superior    Gilbert Goldberg..........    216-522-4180
                                           Ave., 44194-2507.
  Columbus, OH (DO).....................  Suite 1400, 2 Nationwide    Frank D. Ray..............    614-469-6860
                                           Plz., 43215-2592.
  Detroit, MI (DO)......................  Rm. 515, 477 Michigan       Dwight Reynolds...........    313-226-6075
                                           Ave., 48226.
  Indianapolis, IN (DO).................  Suite 100, 429 N.           Janice Wolfe..............    317-226-7275
                                           Pennsylvania, 46204-1873.
  Madison, WI (DO)......................  Rm. 213, 212 E. Washington  Michael Kiser.............    608-264-5268
                                           Ave., 53703.
  Marquette, MI (BO)....................  501 S. Front St., 49885...  Paul Jacobson, Acting.....    906-225-1108
  Milwaukee, WI (BO)....................  Suite 400, 310 W.           Paul Roppuld, Acting......    414-297-1178
                                           Wisconsin Ave., 53203.
  Minneapolis, MN (DO)..................  Suite 610, 100 N. 6th St.,  Edward A. Daum............    612-370-2306
                                           55403-1563.
  Springfield, IL (BO)..................  Suite 302, 511 W. Capitol   Curtis Charter............    217-492-4232
                                           Ave., 62704.
FORT WORTH, TX (RO).....................  Suite 108, 4300 Amon        G. Till Phillips..........    817-885-6581
                                           Carter Blvd., 76155.
  Albuquerque, NM (DO)..................  Suite 320, 625 Silver Ave.  Bob Blaney................    505-766-1870
                                           SW., 87102.
  Corpus Christi, TX (BO)...............  Suite 1200, 606 N.          Jesse Sendejo.............    512-888-3331
                                           Carancahus, 78476.
  El Paso, TX (DO)......................  Suite 320, 10737 Gateway    Carlos Mendoza............    915-540-5676
                                           W., 79935.
  Fort Worth, TX (DO)...................  Suite 114, 4300 Amon        Lavan Alexander...........    817-885-6500
                                           Carter Blvd., 76155.
  Harlingen, TX (DO)....................  Rm. 500, 222 E. Van Buren   Sylvia Zamponi............    956-427-8533
                                           St., 78550-6855.
  Houston, TX (DO)......................  Suite 550, 9301 Southwest   Milton Wilson.............    713-773-6500
                                           Fwy., 77074-1591.
  Little Rock, AR (DO)..................  Suite 100, 2120 Riverfront  Joseph Foglia.............    501-324-5277
                                           Dr., 72202.
  Lubbock, TX (DO)......................  Suite 200, 1611 10th St.,   Tommy Dowell..............    806-472-7462
                                           79401-2693.
  New Orleans, LA (DO)..................  Suite 2250, 1 Canal Pl.,    Ron Coulounge.............    504-589-6685
                                           70130.
  Oklahoma City, OK (DO)................  Suite 670, 200 NW. 5th      Raymond Harshman..........    405-231-5237
                                           St., 73102.
  San Antonio, TX (DO)..................  5th Fl., 727 E. Durango     Rodney Martin.............    210-472-5900
                                           Blvd., 78206.
KANSAS CITY, MO (RO)....................  Suite 307, 323 W. 8th St.,  Bruce W. Kent.............    816-374-6380
                                           64105-1500.
  Cedar Rapids, IA (DO).................  Suite 200, 215 4th Ave.     James Thomson.............    319-362-6405
                                           SE., 52401-1806.
  Des Moines, IA (DO)...................  Rm. 749, 210 Walnut St.,    Cheryl Eftink.............    515-284-4657
                                           50309-2186.
  Kansas City, MO (DO)..................  Suite 501, 323 W. 8th St.,  Dorothy Kleeschulte.......    816-374-6708
                                           64105.
  Omaha, NE (DO)........................  11145 Mill Valley Rd.,      Glenn Davis...............    402-221-3620
                                           68154.
  Springfield, MO (BO)..................  Suite 110, 620 S.           James R. Combs............    417-864-7670
                                           Glenstone St., 65802-3200.

[[Page 678]]

  St. Louis, MO (DO)....................  Rm. 242, 815 Olive St.,     Robert L. Andrews.........    314-539-6600
                                           63101.
  Wichita, KS (DO)......................  Suite 510, 100 E. English   Elizabeth Auer............    316-269-6566
                                           St., 67202.
DENVER, CO (RO).........................  Suite 400, 721 19th St.,    Joan Coplan...............    303-844-0500
                                           80202-2599.
  Casper, WY (DO).......................  Rm. 4001, 100 E. B St.,     Steve Despain.............    307-261-6501
                                           82602-2839.
  Denver, CO (DO).......................  Suite 426, 721 19th St.,    Patricia Rivera-Barel.....    303-844-4028
                                           80202-2599.
  Fargo, ND (DO)........................  Rm. 219, 657 2d Ave. N.,    James L. Stai.............    701-239-5656
                                           58108-3086.
  Helena, MT (DO).......................  Rm. 334, 301 S. Park,       Jo Alice Mospan...........    406-441-1081
                                           59626.
  Salt Lake City, UT (DO)...............  Rm. 2237, 125 S. State      Stan Nakano...............    801-524-5804
                                           St., 84138-1195.
  Sioux Falls, SD (DO)..................  110 S. Phillips Ave.,       Gene Van Arsdale..........    605-330-4231
                                           57102-1109.
SAN FRANCISCO, CA (RO)..................  Suite 2200, 455 Market      Viola Canales.............    415-744-1958
                                           St., 94105.
  Agana, GU (BO)........................  Suite 302, 400 Rt. 8,       Kenneth Lujan.............    671-472-7277
                                           Mongmong, 96927.
  Fresno, CA (DO).......................  Suite 200, 2719 N. Air      Tony Valdez...............    209-487-5189
                                           Fresno Dr., 93727-1547.
  Glendale, CA (DO).....................  Suite 1200, 330 N. Brand    Alberto Alvarado..........    818-552-3289
                                           Blvd., 91203-2304.
  Honolulu, HI (DO).....................  Rm. 2314, 300 Ala Moana     Andrew PoePoe.............    808-541-2965
                                           Blvd., 96850-4981.
  Las Vegas, NV (DO)....................  Rm. 301, 301 E. Stewart     John Scott................    702-388-6611
                                           St., 89125-2527.
  Phoenix, AZ (DO)......................  Suite 800, 2828 N. Central  Phil Mahoney..............    602-640-2400
                                           Ave., 85004-1025.
  Sacramento, CA (DO)...................  Rm. 215, 660 J St., 95814-  Teresa Bellmore...........    916-498-6432
                                           2413.
  San Diego, CA (DO)....................  Suite 550, 550 W. C St.,    George P. Chandler, Jr....    619-557-7252
                                           92101.
  San Francisco, CA (DO)................  6th Fl., 455 Market St.,    Mark Quinn................    415-744-8474
                                           94105.
  Santa Ana, CA (DO)....................  Suite 700, 200 W. Santa     Sandra Sutton.............    714-550-7420
                                           Ana Blvd., 92701.
SEATTLE, WA (RO)........................  Suite 1805, 1200 6th Ave.,  Gretchen Sorensen.........    206-553-5676
                                           98101-1128.
  Anchorage, AK (DO)....................  222 W. 8th Ave., 99513-     Frank Cox.................    907-271-4022
                                           7559.
  Boise, ID (DO)........................  Suite 290, 1020 Main St.,   Thomas Bergdoll...........    208-334-1696
                                           83702-5745.
  Portland, OR (DO).....................  Suite 1050, 1515 SW. 5th    John L. Gilman............    503-326-2682
                                           Ave., 97201-6695.
  Seattle, WA (DO)......................  Suite 1700, 1200 6th Ave.,  Robert P. Meredith........    206-553-7310
                                           98101-1128.
  Spokane, WA (DO)......................  601 W. 1st Ave., 99201-     Robert Wiebe..............    509-353-2800
                                           3826.
----------------------------------------------------------------------------------------------------------------



                                              Disaster Area Offices
----------------------------------------------------------------------------------------------------------------
                    Office                                           Address                         Telephone
----------------------------------------------------------------------------------------------------------------
Atlanta, GA...................................  Suite 300, 1 Baltimore Pl., 30308...............    404-347-3771
Fort Worth, TX................................  Suite 102, 4400 Amon Carter Blvd., 76155........    817-885-7600
Niagara Falls, NY.............................  3d Fl., 360 Rainbow Blvd. S., 14303.............    716-282-4612
Sacramento, CA................................  Suite 208, 1825 Bell St., 95825.................    916-566-7246
----------------------------------------------------------------------------------------------------------------


                                             Regional Administrators
----------------------------------------------------------------------------------------------------------------
                 Region/Address                                   Administrator                      Telephone
----------------------------------------------------------------------------------------------------------------
Boston, MA (Suite 812, 10 Causeway St., 02110).  Patrick K. McGowan.............................    617-565-8415
New York, NY (Rm. 31-08, 26 Federal Plz.,        Thomas M. Bettridge............................    212-264-1450
 10278).
Philadelphia, PA (Suite 201, 475 Allendale Rd.,  Susan M. McCann................................    610-962-3710
 King of Prussia, 19406.
Atlanta, GA (Suite 496, 1720 Peachtree Rd. NW.,  Billy M. Paul..................................    404-347-4999
 30309).
Chicago, IL (Rm. 1975, 300 S. Riverside Plz.,    Peter Barca....................................    312-353-0357
 60606-6611).
Fort Worth, TX (Suite 108, 4300 Amon Carter      James W. Breedlove.............................    817-885-6581
 Blvd., 76155).
Kansas City, MO (13th Fl., 911 Walnut St.,       Bruce W. Kent..................................    816-374-6380
 64106).
Denver, CO (Suite 400, 721 19th St., 80202-      Thomas J. Redder...............................    303-844-0500
 2599).
San Francisco, CA (20th Fl., 71 Stevenson St.,   Viola Canales..................................    415-975-4804
 94105-2939).
Seattle, WA (S-1805, 1200 6th Ave., 98101-1128)  Gretchen Sorensen..............................    206-553-0291
----------------------------------------------------------------------------------------------------------------

Sources of Information

Electronic Access  Information on the Small Business Administration is 
available electronically by various means. Internet, http://
www.sba.gov/. Gopher, gopher://gopher.sbaonline.sba.gov. FTP, ftp://
ftp.sbaonline.sba.gov. Telnet, sbaonline.sba.gov.
    Access the U.S. Business Adviser through the Internet, at http://
www.business.gov/.
    Access the Administration's electronic bulletin board by modem at 
800-697-4636 (limited access), 900-463-4636 (full access), or 202-401-
9600 (Washington, DC, metropolitan area).

[[Page 679]]

General Information  Contact the nearest Small Business Administration 
field office listed above, or call the SBA answer desk. Phone, 800-8-
ASK-SBA. Fax, 202-205-7064. TDD, 704-344-6640.
Publications  A free copy of The Resource Directory for Small Business 
Management, a listing of for-sale publications and videotapes, is 
available from any local SBA office or the SBA answer desk.

For further information, contact the Office of Public Communications and 
Public Liaison, Small Business Administration, 409 Third Street SW., 
Washington, DC 20416. Phone, 202-205-6740. Internet, http://
www.sba.gov/.

------------------------------------------------------------------------