[United States Government Manual]
[June 02, 1998]
[Pages 474-494]
[From the U.S. Government Publishing Office, www.gpo.gov]


[[Page 474]]

DEPARTMENT OF VETERANS AFFAIRS

810 Vermont Avenue NW., Washington, DC 20420

Phone, 202-273-4900. Internet, http://www.va.gov/.
SECRETARY OF VETERANS AFFAIRS                     Togo D. West, Jr.
    Executive Assistant to the Secretary          Janice F. Joyner
            and Deputy Chief of Staff
    Special Assistants to the Secretary           Janese M. Bechtol, 
                                                          Lisa S. Wetzl
Deputy Secretary                                  Hershel W. Gober
    Executive Assistant to the Deputy             Dina Wood
            Secretary
Chief of Staff                                    Harold F. Gracey, Jr.
Veterans' Service Organizations Liaison           Allen (Gunner) Kent
Director, Executive Secretariat                   Linda Kaufmann
Inspector General                                 Richard J. Griffin
Chairman, Board of Contract Appeals               Guy H. McMichael III
Director, Office of Small and Disadvantaged       Scott F. Denniston
        Business Utilization
Director, Office of Employment Discrimination     Charles R. Delobe
        Complaint Adjudication
Director, Center for Women Veterans               Joan A. Furey
General Counsel                                   Mary Lou Keener
Special Assistant to the General Counsel          (vacancy)
Deputy General Counsel                            Robert E. Coy
    Assistant General Counsels                    Phillipa L. Anderson, 
                                                          E. Douglas 
                                                          Bradshaw, 
                                                          Ronald H. 
                                                          Garvin, Walter 
                                                          A. Hall, Neal 
                                                          C. Lawson, 
                                                          Howard C. Lem, 
                                                          John H. 
                                                          Thompson
Chairman, Board of Veterans' Appeals              Richard B. Standefer, 
                                                          Acting
    Executive Assistant to the Chairman           Marjorie A. Auer
    Director, Management and                      Ronald R. Aument
            Administration
    Chief Counsel                                 Steven L. Keller
    Deputy Chief Counsel, Litigation              Richard C. Thrasher
            Support
    Deputy Chief Counsel, Legal Affairs           Thomas D. Roberts
Vice Chairman                                     Richard B. Standefer
    Senior Deputy Vice Chairman                   Steven L. Keller, 
                                                          Acting
    Deputy Vice Chairman, Decision Team           Charles E. Hogeboom
            I
    Deputy Vice Chairman, Decision Team           Joaquin Aquayo-Pereles
            II
    Deputy Vice Chairman, Decision Team           Nancy R. Robin
            III
    Deputy Vice Chairman, Decision Team           Mary M. Sabulsky
            IV
    Director, Administrative Service              Nancy D. Stackhouse
Under Secretary for Health, Veterans Health       Kenneth W. Kizer
        Administration
    Chief of Staff                                Robyn Y. Nishimi
    Director, Executive Correspondence            Pamela E. Galyean
Deputy Under Secretary for Health                 Thomas Garthwaite
Chief Network Officer                             Kenneth J. Clark
    Director, Network Program Support             William W. Graham, 
                                                          Acting

[[Page 475]]

    Veterans Integrated Service Network 
            (VISN) Directors:
        Director, VISN No. 1                      Denis J. FitzGerald
        Director, VISN No. 2                      Frederick L. Malphurs
        Director, VISN No. 3                      James J. Farsetta
        Director, VISN No. 4                      Judith Feldman, Acting
        Director, VISN No. 5                      James J. Nocks
        Director, VISN No. 6                      Leroy P. Gross
        Director, VISN No. 7                      Larry R. Deal
        Director, VISN No. 8                      Robert H. Roswell
        Director, VISN No. 9                      Kenneth Mulholland, 
                                                          Acting
        Director, VISN No. 10                     Laura J. Miller
        Director, VISN No. 11                     Linda W. Belton
        Director, VISN No. 12                     Joan E. Cummings
        Director, VISN No. 13                     Robert A. Petzel
        Director, VISN No. 14                     Shelia C. Gelman, 
                                                          Acting
        Director, VISN No. 15                     Patricia A. Crosetti
        Director, VISN No. 16                     John R. Higgins
        Director, VISN No. 17                     Vernon Chong
        Director, VISN No. 18                     Thomas A. Trujillo
        Director, VISN No. 19                     Terrence S. Batliner
        Director, VISN No. 20                     Ted Galey, Acting
        Director, VISN No. 21                     Robert L. Wiebe
        Director, VISN No. 22                     Smith Jenkins, Jr.
Medical Inspector                                 James E. McManus
Chief, Office of Employee Education               Robert P. Means
Veterans Canteen Service Officer                  Jerry Kelly
Director, Emergency Medical Preparedness          Joe Gray
Chief, Policy, Planning, and Performance Office   Gregg Pane
    Director, Performance Equality                Nancy J. Wilson
            Service
    Director, Delivery System Planning            Bruce Plecinski
            Office
    Director, Policy and Forecasting              Maureen S. Baltay
            Office
    Director, Reports Review and                  Paul C. Gibert, Jr.
            Analysis
    Cheif, Legislative Programs                   Bill Ramsey
Chief Patient Care Services Officer               Thomas Holohan
    Director, Nutrition and Food Service          Brenda L. Jenkins, 
                                                          Acting
    Director, Social Work Service                 Donald G. Moses, 
                                                          Acting
    Director, Chaplain Service (VAMC,             Matthew A. Zimmerman
            Hampton, VA)
    Chief Consultant, Acute Care                  Toni A. Mitchell
            Strategic Healthcare Group
    Deputy Associate Deputy Chief                 Ronald J. Gebhart
            Medical Director for 
            Ambulatory Care
    Director, National Center for Health          Robert Sullivan
            Promotion and Disease 
            Prevention
    Director, Spinal Cord Injury Service          Margaret Hammond
    Director, Optometry Service                   Sharon Atkin
    Director, Podiatry Service                    John Rainieri
    Assistant Chief Medical Director for          Robert T. Frme, Acting
            Dentistry
    Chief Consultant, Prosthetic and              John Clements, Acting
            Sensory Aids Service 
            Strategic Healthcare Group
    Chief Consultant, Geriatrics and              Judith A. Salerno
          Extended Care Strategic 
[[Page 476]]ealthcare Group

    Chief Consultant, Diagnostic                  Theodore F. Beals
            Services Strategic 
            Healthcare Group
    Director, Mental Health and                   Thomas B. Horvath
            Behavioral Sciences Services
    Chief Consultant, Rehabilitation              Leigh C. Anderson, 
            Strategic Healthcare Group                    Acting
    Chief Consultant, Nursing Strategic           Nancy M. Valentine
            Healthcare Group
    Chief Consultant, Pharmacy Benefits           John E. Ogden
            Management Strategic 
            Healthcare Group
Chief Research and Development Officer            John R. Feussner
    Director, Medical Research Program            Paul Hoffman
    Director, Rehabilitation Research             (vacancy)
            and Development Program
    Director, Health Services Research            John Demakis, Acting
            and Development Service
Chief Public Health and Environmental Hazards     Susan H. Mather
        Officer
    Director, Environmental Agents                Fran M. Murphy
            Service
    Director, AIDS Service                        Lawrence R. Deyton
Chief Academic Affiliations Officer               David P. Stevens
Director, Graduate Medical Education Office       Eliza M. Wolff, Acting
Director, Associated Health Education Office      Linda Johnson, Acting
Director, Administrative Operations Office        Evert Melander
Director, Readjustment Counseling Service         Alfonso R. Batres
    Director, Volunteer Service Office            Jim W. Delgado
    Director, Management and                      Thomas J. Hogan
            Administrative Support 
            Office
    Director, Health Care Staff                   H. Bernard Palmer
            Development and Retention 
            Office
    Director, Acquisition and Materiel            Judith Mabry
            Management Liaison
    Director, Medical Sharing and                 Arthur S. Hamerschlag
            Purchasing Office
Chief Financial Officer                           W. Todd Grams
    Director, Resource Formulation                (vacancy)
    Director, Resource Allocation and             Jimmy A. Norris
            Execution
    Director, Financial Management                James P. Brakefield
            Office
    Director, Accounting/Reports and              Ed Robbins
            Systems Service
    Director, Medical Care Cost Recovery          Walter J. Besecker
            Office
Chief Facilities Management Officer               C.V. Yarbrough
    Director, Program Management and              Pam Dix
            Planning Office
    Director, Claims and Risk Management          Robert L. Clontz
            Office
    Director, Real Property Management            Lawrence J. Hill
            Office
    Director, Environmental Management            Wayne Warren
            Service
    Director, Construction Management             James W. Lawson
            Office
    Director, Facilities Quality Office           Lloyd H. Siegel
    Director, Consulting Support Office           Harold M. Goode
    Director, Asset and Enterprise                Anatolij Kushnir
          Development Office
[[Page 477]]

Chief Information Officer                         R. David Albinson
    Director, IRM Policy and Planning             Leonard R. Bourget
            Service
    Associate Chief Information Officer,          Robert Kolodner
            Business Enterprise 
            Solutions and Technology 
            Services
    Associate Chief Information Officer,          Roy Swatzell
            Technical Services
    Associate Chief Information Officer,          Gail Belles
            Customer Service
    Director, Library and Audiovisual             Wendy Carter
            Communication Programs
    Director, Office of Information               Michael Williams
            Management
    Associate Chief Information Officer,          Daniel Marsh
            Implementation and Training 
            Services
    Director, Telecommunications Support          Robert Bruce, Acting
            Service
Under Secretary for Benefits, Veterans Benefits   Joseph Thompson
        Administration
Deputy Under Secretary for Benefits for           Patrick Nappi
        Operations
Deputy Under Secretary for Benefits for           Nora Egan
        Management
Chief Financial Officer                           Robert W. Gardner
Chief Information Officer                         Newell Quinton
    Director, Office of Executive                 Dorothy MacKay, Acting
            Management and 
            Communications
    Director, Office of Human Resources           James A. Coyne, Acting
    Director, Eastern Area                        David A. Brigham
    Director, Central Area                        (vacancy)
    Director, Southern Area                       Leo C. Wurschmidt
    Director, Western Area                        David Walls, Acting
    Director, Compensation and Pension            Kristine A. Moffitt
            Service
    Director, Education Service                   Celia Dollarhide
    Director, Insurance Service                   Thomas Lastowka
    Director, Loan Guaranty Service               Keith Pedigo
    Director, Vocational Rehabilitation           Julius Williams
            Service
Director, National Cemetery System                (vacancy)
    Consultant                                    Louise Ware
    Director, Office of Field Operations          Roger R. Rapp
        Director, Field Programs Service          Fred L. Watson
        Director, Technical Support               Robert B. Holbrook
                Service
        Director, State Cemetery Grants           William Jayne
                Service
    Director, Office of Operations                Vincent L. Barile
            Support
        Director, Administration Service          Michael Herway
        Director, Budget and Planning             Daniel Tucker
                Service
        Director, Executive                       (vacancy)
                Communications and 
                Public Affairs Service
        Director, Information Systems             Mark P. Durocher
                Service
        Director, Memorial Program                (vacancy)
                Service
    Directors, National Cemetery System             
            Area Offices:
        Philadelphia, PA                          Patrick J. Gartland
        Atlanta, GA                               Robert Wilk
        Denver, CO                                Thomas G. Balsanek
Assistant Secretary for Management                D. Mark Catlett, 
                                                          Acting

[[Page 478]]

    Deputy to the Assistant Secretary             Stanley R. Sinclair
    Deputy Assistant Secretary for                D. Mark Catlett
            Budget
    Deputy Assistant Secretary for                Frank W. Sullivan
            Financial Management
    Deputy Assistant Secretary for                Nada D. Harris
            Information Resources 
            Management
    Deputy Assistant Secretary for                Gary J. Krump
            Acquisition and Materiel 
            Management
Assistant Secretary for Policy and Planning       Dennis Duffy
        Executive Assistant                       Nancy Tackett
    Special Assistant                             Patricia J. O'Neil
    Deputy Assistant Secretary for                Edward Chow, Jr.
            Policy
    Deputy Assistant Secretary for                (vacancy)
            Planning
        Director, National Center for             H. David Burge
                Veterans Analysis and 
                Statistics
Assistant Secretary for Human Resources and       Eugene A. Brickhouse
        Administration
    Deputy Assistant Secretary for Human          Ronald E. Cowles
            Resources Management
    Deputy Assistant Secretary for Equal          Gerald K. Hinch
            Opportunity
    Deputy Assistant Secretary for                Robert W. Schultz
            Administration
    Deputy Assistant Secretary for                John H. Baffa
            Security and Law Enforcement
Assistant Secretary for Public and                John T. Hanson, Acting
        Intergovernmental Affairs
    Deputy Assistant Secretary for                James H. Holley
            Public Affairs
    Deputy Assistant Secretary for                John T. Hanson
            Intergovernmental Affairs
Assistant Secretary for Congressional Affairs     (vacancy)
    Deputy Assistant Secretary for                Philip Riggin
            Congressional Affairs

------------------------------------------------------------------------

The Department of Veterans Affairs operates programs to benefit veterans 
and members of their families. Benefits include compensation payments 
for disabilities or death related to military service; pensions; 
education and rehabilitation; home loan guaranty; burial; and a medical 
care program incorporating nursing homes, clinics, and medical centers.
The Department of Veterans Affairs (VA) was established as an executive 
department by the Department of Veterans Affairs Act (38 U.S.C. 201 
note). The Department's predecessor, the Veterans Administration, had 
been established as an independent agency under the President by 
Executive Order 5398 of July 21, 1930, in accordance with the act of 
July 3, 1930 (46 Stat. 1016). This act authorized the President to 
consolidate and coordinate the U.S. Veterans Bureau, the Bureau of 
Pensions, and the National Home for Volunteer Soldiers.
    The Department of Veterans Affairs comprises three organizations 
that administer veterans programs: the Veterans Health Administration, 
the Veterans Benefits Administration, and the National Cemetery System. 
Each organization has field facilities and a Central Office component. 
The Central Office also includes separate offices that provide support 
to the top organizations' operations as well as to top VA executives. 
Top Central Office managers, including the Inspector General and General 
Counsel, report to the highest level of Department management, which

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consists of the Secretary of Veterans Affairs and the Deputy Secretary.
Assistant Secretaries  Five Assistant Secretaries provide policy 
guidance, operational support, and managerial oversight to the Secretary 
and Deputy Secretary, the administrations, and other top offices. They 
include the Assistant Secretaries for Management, Policy and Planning, 
Human Resources and Administration, Public and Intergovernmental 
Affairs, and Congressional Affairs. Other central management offices are 
detailed as follows.
Center for Minority Veterans  The Center for Minority Veterans was 
established under Public Law 103-446 (108 Stat. 4645). The Center is 
responsible for promoting the use of VA benefits, programs, and services 
by minority veterans and assessing the needs of minority group members. 
Under the law, the Center's work focuses on the unique and special needs 
of five distinct groups of veterans: African-Americans, Hispanics, 
Asian-Americans, Pacific Islanders, and Native Americans, which include 
American Indians, Native Hawaiians, and Alaskan Natives. The Center also 
oversees the administrative functions of the VA's Federal Advisory 
Committee on Minority Veterans.
    The primary mission of the Center for Minority Veterans is to ensure 
that the Department of Veterans Affairs addresses the unique and special 
needs of minority veterans. The Center also focuses on circumstances, 
policies, and practices that impede the use of programs and services by 
minority veterans.
Center for Women Veterans  The Center for Women Veterans acts as the 
Secretary's primary adviser on women veterans issues and evaluates VA 
programs, policies, and practices to ensure they are responsive and 
accessible to eligible women veterans.
Board of Veterans' Appeals  The Board of Veterans' Appeals (BVA) is 
responsible, on behalf of the Secretary of Veterans Affairs, for 
entering the final appellate decisions in claims of entitlement to 
veterans' benefits. The Board is also responsible for deciding matters 
concerning fees charged by attorneys and agents for representation of 
veterans before VA, as well as requests for revision of prior BVA 
decisions on the basis of clear and unmistakable error. The mission of 
the Board, set forth in title 38 of the United States Code, sections 
7101-7109, is to conduct hearings, consider and dispose of appeals 
properly before the Board in a timely manner, and issue quality 
decisions in compliance with the law. The Board is headed by a Chairman, 
who is appointed by the President and confirmed by the Senate, and who 
is directly responsible to the Secretary of Veterans Affairs. Members of 
the Board are appointed by the Secretary with the approval of the 
President and are under the administrative control and supervision of 
the Chairman. Each BVA decision is signed by a Board member acting as an 
agent of the Secretary. Final BVA decisions are appealable to the United 
States Court of Veterans Appeals.
Board of Contract Appeals  The Board of Contract Appeals was established 
on March 1, 1979, pursuant to the Contract Disputes Act of 1978 (41 
U.S.C. 601-613). The Board is a statutory, quasi-judicial tribunal that 
hears and decides appeals from decisions of Contracting Officers on 
claims relating to contracts awarded by VA, or by any other agency when 
such agency or the Administrator for Federal Procurement Policy has 
designated the Board to decide the appeal.
    The Board's jurisdiction includes applications for attorney fees and 
expenses under the Equal Access to Justice Act, as amended (5 U.S.C. 504 
note). Board decisions are final within VA, but may be appealed, either 
by the Government or by the contractor, to the United States Court of 
Appeals for the Federal Circuit.
    The Board also acts as a trier of disputed material facts in 
debarment/suspension proceedings. Additionally, the Chairman of the 
Board is the senior official within the Department to promote alternate 
dispute resolution pursuant to the Administrative Dispute

[[Page 481]]

Resolution Act (5 U.S.C. 581 note). Finally, the Board is charged with 
resolving any disputes between drug manufacturers and the Secretary with 
regard to pharmaceutical pricing agreements provisions of the Veterans 
Health Care Act of 1992 (38 U.S.C. 101 note).

Health Services

The Veterans Health Administration, formerly the Veterans Health 
Services and Research Administration, provides hospital, nursing home, 
and domiciliary care, and outpatient medical and dental care to eligible 
veterans of military service in the Armed Forces. It operates 173 
medical centers, 39 domiciliaries, 376 outpatient clinics, 131 nursing 
home care units, and 205 Vietnam Veteran Outreach Centers in the United 
States, the Commonwealth of Puerto Rico, and the Republic of the 
Philippines, and provides for similar care under VA auspices in non-VA 
hospitals and community nursing homes and for visits by veterans to non-
VA physicians and dentists for outpatient treatment. It also supports 
veterans under care in hospitals, nursing homes, and domiciliaries 
operated by 35 States. Under the Civilian Health and Medical Program, 
dependents of certain veterans are provided with medical care supplied 
by non-VA institutions and physicians.
    The Administration conducts both individual medical and health-care 
delivery research projects and multihospital research programs. It 
assists in the education of physicians and dentists, and with training 
of many other health care professionals through affiliations with 
educational institutions and organizations. These programs are all 
conducted as prescribed by the Secretary of Veterans Affairs pursuant to 
sections 4101-4115 of title 38 of the United States Code and other 
statutory authority and regulations.

Veterans Benefits

The Veterans Benefits Administration (VBA), formerly the Department of 
Veterans Benefits, conducts an integrated program of veterans benefits. 
It provides information, advice, and assistance to veterans, their 
dependents, beneficiaries, representatives, and others applying for VA 
benefits. It also cooperates with the Department of Labor and other 
Federal, State, and local agencies in developing employment 
opportunities for veterans and referral for assistance in resolving 
socioeconomic, housing, and other related problems. In addition, VBA 
provides information regarding veterans benefits to various branches of 
the Armed Forces.
    Programs are provided through VA regional offices, medical centers, 
visits to communities, and a special toll-free telephone service (800-
827-1000) and are available in all 50 States, the District of Columbia, 
and Puerto Rico.
Compensation and Pension  The Compensation and Pension Service has 
responsibility for:
    --claims for disability compensation and pension;
    --automobile allowances and special adaptive equipment;
    --claims for specially adapted housing;
    --special clothing allowances;
    --emergency officers' retirement pay;
    --eligibility determinations based on military service for other VA 
benefits and services or those of other Government agencies;
    --survivors' claims for death compensation, dependency and indemnity 
compensation, death pension, burial and plot allowance claims;
    --claims for accrued benefits;
    --forfeiture determinations;
    --claims for adjusted compensation in death cases;
    --claims for reimbursement for headstone or marker; and
    --a benefits protection program (fiduciary activities) for minors 
and incompetent adult beneficiaries.
    The Service also provides field investigative services for other VA 
components.
Education  The Education Service has responsibility for: the Montgomery 
GI Bill--Active Duty and Selected Reserve (chapters 30 and 1606); the 
Post Vietnam Era Veterans' Educational Assistance Program (chapter 32); 
the

[[Page 482]]

Survivors' and Dependents' Educational Assistance Program (chapter 35); 
the Section 901 Test Program; and school approvals, compliance surveys, 
and work study.
Vocational Rehabilitation  The Vocational Rehabilitation Service has 
responsibility for: outreach, motivation, evaluation, counseling, 
training, employment, and other rehabilitation services to disabled 
veterans (chapters 31 and 15); evaluation, counseling, and miscellaneous 
services to veterans and service persons (chapter 30) and other VA 
education programs; evaluation, counseling, education, and miscellaneous 
services to sons, daughters, and spouses of totally and permanently 
disabled veterans and to surviving orphans, widows, or widowers of 
certain deceased veterans, including rehabilitation services to certain 
handicapped dependents (chapter 35); and affirmative action activities. 
Effective October 1, 1997, the Service has responsibility to provide 
vocational training and rehabilitation to children with spina bifida who 
are children of Vietnam veterans (chapter 18).
Loan Guaranty  Loan guaranty operations include: appraising properties 
to establish their values; approving grants for specially adapted 
housing; supervising the construction of new residential properties; 
establishing the eligibility of veterans for the program; evaluating the 
ability of a veteran to repay a loan and the credit risk; servicing and 
liquidating defaulted loans; and disposing of real estate acquired as 
the consequence of defaulted loans.
Insurance  Life insurance operations are for the benefit of service 
members, veterans, and their beneficiaries. The day-to-day processing of 
all matters related to individual insurance accounts is handled by the 
Regional Office and Insurance Centers in Philadelphia, PA, and St. Paul, 
MN. These two centers provide the full range of functional activities 
necessary for a national life insurance program. Activities include the 
complete maintenance of individual accounts, underwriting functions, and 
life and death insurance claims awards, as well as any other insurance-
related transactions. For information, call toll-free, 800-669-8477
    The agency is also responsible for the administration of the 
Veterans Mortgage Life Insurance program for those disabled veterans who 
receive a VA grant for specially adapted housing. Accounts are 
maintained at the Regional Office and Insurance Center in St. Paul, MN.
    In addition, the agency is responsible for supervising the 
Servicemen's Group Life Insurance (SGLI) and Veterans Group Life 
Insurance (VGLI) programs. Both programs are handled through the Office 
of Servicemen's Group Life Insurance, 213 Washington Street, Newark, NJ 
07102. For information, call toll-free, 800-419-1473.

National Cemetery System

The National Cemetery System (NCS) provides services to veterans, active 
duty personnel, reservists, and National Guard members with 20 years' 
qualifying service and their families by operating national cemeteries; 
furnishing headstones and markers for the graves of U.S. veterans 
worldwide, service members, and reservists and National Guard members 
with 20 years' qualifying service; awarding grants to aid States in 
establishing, improving, and expanding veterans cemeteries; and serving 
as the operations element for the Presidential Memorial Certificate 
Program.
    The mission of the National Cemetery System is:
    --to provide, upon request, the interment of eligible service 
members, veterans, reservists and National Guard members with 20 years' 
qualifying service, their spouses, and certain children in VA national 
cemeteries and to maintain their graves;
    --to mark, upon application, the graves of eligible veterans 
worldwide, and reservists and National Guard members with 20 years' 
qualifying service who are buried in national, State, or private 
cemeteries;
    --to administer the State Cemetery Grants Program, which provides

[[Page 483]]

financial assistance to States for establishing, improving, and 
expanding State veterans cemeteries; and
    --to provide Presidential Memorial Certificates to the loved ones of 
honorably discharged, deceased service members or veterans.
    The National Cemetery area offices (located in Atlanta, GA; 
Philadelphia, PA; and Denver, CO) provide direct support to the 115 
national cemeteries located throughout the United States and Puerto 
Rico.

Field Facilities

Insurance Centers  Two field sites house all individual insurance 
records covering service members and veterans under the Government-
administered programs: WW I United States Government Life Insurance; WW 
II National Service Life Insurance; Post-Korean Conflict; Veterans 
Reopened Insurance for the disabled of WW II and Korea; and Service-
Disabled Veterans Insurance, the only Government-administered program 
open for new issues to disabled veterans only.
    The two field locations are the VA Regional Office and Insurance 
Centers in Philadelphia, PA, and St. Paul, MN. All World War I insurance 
accounts, accounts for which the premium is paid by allotment from 
military service pay, and those paid by deduction from VA compensation 
or preauthorized debit are located at Philadelphia. All remaining 
insurance accounts are geographically distributed between the two VA 
Centers--with the Mississippi River serving as the approximate line of 
division. The Philadelphia Veterans Affairs Center is also responsible 
for formulating policy for the veterans insurance programs.
    The insurance functions performed by the two field stations include 
the total range of insurance operations to provide individual policy, 
underwriting, and life and death insurance claims service for service 
members, veterans, and their beneficiaries.
Regional Offices  Department of Veterans Affairs regional offices:
    --grant benefits and services provided by law for veterans, their 
dependents, and beneficiaries within an assigned territory;
    --furnish information regarding VA benefits and services;
    --adjudicate claims and make awards for disability compensation and 
pension;
    --supervise the payment of VA benefits to incompetent beneficiaries;
    --aid, guide, and prescribe vocational rehabilitation training and 
administer educational benefits;
    --guarantee loans for purchase of manufactured homes and lots and 
condominium units, purchase or construction or alteration of homes and 
farm residences, and under certain conditions, guarantee refinancing 
loans;
    --process grants for specially adapted housing;
    --process death claims;
    --assist the veteran in exercising rights to benefits and services; 
and
    --supervise VA offices under their jurisdiction.
    The offices are also responsible for veterans assistance activities, 
including coordination of efforts of participating agencies in an 
outreach program to assist returning service members.
    Services to U.S. veterans in most foreign countries normally are 
provided by the VA Regional Office, District of Columbia. The Honolulu 
Regional Office serves the Islands of American Samoa, the Commonwealth 
of the Northern Mariana Islands, Guam, Wake, and Midway and the Trust 
Territory of the Pacific Islands. U.S. veterans in the Virgin Islands 
and Mexico are served by the San Juan and Houston offices, respectively. 
Service is provided in cooperation with embassy staffs of the Department 
of State.
Department of Veterans Affairs Regional Office, District of Columbia  
The Department of Veterans Affairs Regional Office, District of 
Columbia, is a typical regional office with additional functions. It has 
global jurisdiction and grants benefits and services provided by law for 
veterans and their beneficiaries and dependents residing outside the 
territorial limits of the United States, and it adjudicates certain 
unusual claims and

[[Page 484]]

actions not common to all regional offices, such as WW I adjusted 
compensation death cases, forfeiture cases, and benefits under special 
enactments provided by the Congress. It also maintains liaison with the 
Treasury Department on types and methods of payments to recipients in 
foreign countries.
VA Offices  The VA office provides veterans assistance and such other 
services as cannot be conveniently provided to veterans, their 
dependents and beneficiaries, and others in a given locality by a 
regional office or center.
Medical Centers  Veterans Affairs Medical Centers provide eligible 
beneficiaries with medical and other health care services equivalent to 
those provided by private-sector institutions, augmented in many 
instances by services to meet the special requirements of veterans. One 
hundred and twenty-six VA medical facilities are affiliated with 107 
medical facilities for residency training; 72 VA medical facilities are 
affiliated with 59 dental schools; and all centers cooperate with one or 
more educational institutions in programs of nursing, associated health 
professions and occupations, and administrative training and related 
research, both in individual projects and in association with other VA 
medical centers in broad cooperative studies. There are 131 nursing home 
care units associated with VA medical centers to provide skilled nursing 
care and related medical services to patients who are no longer in need 
of hospital care.
VA Regional Office and Insurance Centers  Veterans Affairs Regional 
Office and Insurance Centers combine a regional office and an insurance 
center under the jurisdiction of one director.
VA Medical and Regional Office Centers  Veterans Affairs Medical and 
Regional Office Centers combine a regional office and a medical center 
or a regional office, medical center, and domiciliary under the 
jurisdiction of one director.
Domiciliaries  Veterans Affairs Domiciliaries provide the least 
intensive level of inpatient medical care. This includes necessary 
ambulatory medical treatment, rehabilitation, and support services in a 
structured environment to veterans who are unable because of their 
disabilities to provide adequately for themselves in the community.
Outpatient Clinics  Veterans Affairs Outpatient Clinics provide eligible 
beneficiaries with ambulatory care.
VA National Cemeteries  Veterans Affairs national cemeteries are the 
final resting places for burial of the remains of veterans, active duty 
personnel, reservists, and National Guard members with 20 years' 
qualifying service, their spouses, and certain eligible dependents. 
Memorial markers for veterans, service members, and reservists and 
National Guard members with 20 years' qualifying service, whose remains 
are not available for burial, may also be placed in a national cemetery. 
These cemeteries are designated as national shrines created in tribute 
to the sacrifices of all Americans who have served in the U.S. Armed 
Forces.

           National Facilities--Department of Veterans Affairs
------------------------------------------------------------------------
                                   Type of
           Address                 facility             Director
------------------------------------------------------------------------
National Facilities Under the Veterans Health Administration, Veterans
 Benefits Administration, and National Cemetery System--Centers,
 Domiciliaries, Medical Centers, Medical and Regional Office Centers,
 Outpatient Clinics, Insurance Centers, Regional Offices, Supply
 Activities, and National Cemeteries
ALABAMA:
  Birmingham, 35233 (700 S.    Medical Center.  Y.C. Parris
   19th St.).
  Mobile, 36604 (1202          National         Sandra Beckley
   Virginia St.) (Mail:         Cemetery.
   Barrancas National
   Cemetery, FL).
  Montgomery, 36109-3798 (215  Medical Center.  (Vacancy)
   Perry Hill Rd.).
  Montgomery, 36109 (345       Regional Office  Patrick K. Courtney
   Perry Hill Rd.).
  Seale, 36875 (553 Hwy. 165)  National         William Trower
   (Fort Mitchell National      Cemetery.
   Cemetery).
  Tuscaloosa, 35404..........  Medical Center.  W. Kenneth Ruyle
  Tuskegee, 36083............  Medical Center.  Jimmie L. Clay
ALASKA:
  Anchorage, 99508 (2925       Outpatient       Alex Spector
   Debarr Rd.).                 Clinic and
                                Regional
                                Office.

[[Page 485]]

  Fort Richardson, 99505       National         Yvonne Payne, Program
   (P.O. Box 5-498).            Cemetery.        Specialist
  Sitka, 99835 (P.O. Box       National         Yvonne Payne, Program
   1065) (Mail: Fort            Cemetery.        Specialist
   Richardson National
   Cemetery, AK).
ARIZONA:
  Phoenix, 85012 (7th St. and  Medical Center.  John R. Fears
   Indian School Rd.).
  Phoenix, 85012 (3225 N.      Regional Office  David W. Walls
   Central Ave.).
  Phoenix, 85024 (23029 N.     National         Mary Dill
   Cave Creek Rd.) (National    Cemetery.
   Memorial Cemetery of
   Arizona).
  Prescott, 86313............  Medical Center   Patricia A. McKlem
                                (medical and
                                domiciliary).
  Prescott, 86301 (VA Medical  National         Mary Dill
   Center) (500 Highway 89      Cemetery.
   N.) (Mail: National
   Memorial Cemetery of
   Arizona).
  Tucson, 85723..............  Medical Center.  Jonathan H. Gardner
ARKANSAS:
  Fayetteville, 72703........  Medical Center.  Richard F. Robinson
  Fayetteville, 72701 (700     National         Darrell W. Lindsey,
   Government Ave.).            Cemetery.        Trainee
  Fort Smith, 72901 (522       National         John Bacon
   Garland Ave.).               Cemetery.
  Little Rock, 72206 (2523     National         Mary Ann Fisher
   Confederate Blvd.).          Cemetery.
  Little Rock, 72205 (300      Medical Center.  George Gray, Jr.
   Roosevelt Rd.) (John L.
   McClellan Memorial
   Veterans Hospital).
    Little Rock Division
    North Little Rock
   Division
      (Mail: Little Rock)
  North Little Rock, 72115,    Regional Office  Fred King
   (P.O. Box 1280, Bldg. 65,
   Fort Roots).
CALIFORNIA:
  Fresno, 93703 (2615 Clinton  Medical Center.  (Vacancy)
   Ave.).
  Gustine, 95322 (32053 W.     National         Carla Williams
   McCabe Rd.) (San Joaquin     Cemetery.
   Valley National Cemetery).
  Loma Linda, 92357 (11201     Medical Center.  Dean R. Stordahl
   Benton St.) (Jerry L.
   Pettis Memorial Veterans
   Hospital).
  Long Beach, 90822 (5901 E.   Medical Center.  Lawrence Stewart
   7th St.).
  Los Angeles, 90013 (425 S.   Outpatient       Lee Nackman
   Hill St.).                   Clinic.
  Los Angeles, 90024 (11000    Regional Office  Stewart F. Liff
   Wilshire Blvd.).
  Los Angeles, 90049 (950 S.   National         Lucy Devenney
   Sepulveda Blvd.).            Cemetery.
  Northern California Health   Medical Center.  Sheila M. Cullen
   Care System, 94523 (150
   Muir Rd., Benicia).
  Oakland, 94612-5209          Regional Office  Donald E. Stout
   (Oakland Federal Bldg.,
   1301 Clay St.).
  Palo Alto Health Care        Medical Center.  James A. Goff
   System, 94304 (3801
   Miranda Ave.).
  Riverside, 92518 (22495 Van  National         Steve Jorgensen
   Buren Blvd.).                Cemetery.
  San Bruno, 94066 (1300       National         Gloria Gomez
   Sneath Lane) (Golden Gate    Cemetery.
   National Cemetery).
  San Diego, 92161 (3350 La    Medical Center.  Gary Rossio
   Jolla Village Dr.).
  San Diego, 92108 (2022       Regional Office  Ray W. Hall
   Camino Del Rio N.).
  San Diego, 92166 (Point      National         Cynthia Nunez
   Loma, P.O. Box 6237) (Fort   Cemetery.
   Rosecrans National
   Cemetery).
  San Francisco, 94121 (4150   Medical Center.  Sheila Cullen, Acting
   Clement St.).
  San Francisco, 94129 (P.O.   National         Gloria Gomez
   Box 29012, Presidio of San   Cemetery.
   Francisco) (Mail: Golden
   Gate National Cemetery,
   CA).
  Sepulveda, 91343...........  Medical Center.  Jule Moravce
  West Los Angeles, 90073....  Medical Center   (Vacancy)
                                (medical and
                                domiciliary).
COLORADO:
  Denver, 80220 (1055          Medical Center.  Edgar Thorsland, Jr.
   Clermont St.).
  Denver, 80225..............  Denver           Robert Shields
                                Distribution
                                Center.
  Denver, 80235 (3698 S.       National         Art Smith
   Sheridan Blvd.) (Fort        Cemetery.
   Logan National Cemetery).
  Fort Lyon, 81038...........  Denver           Robert E. Lee
                                Distribution
                                Center.
  Fort Lyon, 81038 (VA         National         Maintained by VAMC
   Medical Center).             Cemetery.        Engineering Service
  Fort Lyon, 81038...........  Medical Center.  W. David Smith
  Grand Junction, 81501......  Medical Center.  Kurt Schlegelmilch
  Lakewood, 80228 (P.O. Box    Regional Office  Catherine L. Smith
   25126, 155 Van Gordon St.).
CONNECTICUT:
  Connecticut Health Care      Medical Center.  Vincent Ng
   System, 06111 (555 Willard
   Ave., Newington).
  Hartford, 06103 (450 Main    Regional Office  Jeffrey Alger
   St.).

[[Page 486]]

DELAWARE:
  Wilmington, 19805 (1601      Medical and      Dexter Dix
   Kirkwood Hwy.).              Regional
                                Office Center.
DISTRICT OF COLUMBIA:
  Washington, 20422 (50        Medical Center.  Sanford M. Garfunkel
   Irving St. NW.).
  Washington, 20421 (1120      Regional Office  C. Fay Norred
   Vermont Ave. NW.).
FLORIDA:
  Bay Pines, 33504 (1000 Bay   Medical Center   Thomas Weaver
   Pines Blvd. N.).             (medical and
                                domiciliary).
  Bay Pines, 33504 (P.O. Box   National         Jorge Baltar, Trainee
   477).                        Cemetery.
  Bushnell, 33513 (Florida     National         Ronald R. Pemberton
   National Cemetery) (6502     Cemetery.
   SW. 102d Ave.).
  Gainesville, 32608-1197      Medical Center.  J. Malcom Randall
   (1601 SW. Archer Rd.).
  Lake City, 32055-5898 (801   Medical Center.  (Vacancy)
   S. Marion St.).
  Miami, 33125 (1201 NW. 16th  Medical Center.  Thomas C. Doherty
   St.).
  Pensacola, 32508-1099        National         Sandra Beckley
   (Naval Air Station)          Cemetery.
   (Barrancas National
   Cemetery).
  St. Augustine, 32084 (104    National         Ronald R. Pemberton
   Marine St.) (Mail: Florida   Cemetery.
   National Cemetery, FL).
  St. Petersburg, 33731 (P.O.  Regional Office  William D. Stinger
   Box 1437).
  Tampa, 33612 (13000 Bruce    Medical Center.  Richard A. Silver
   B. Downs Blvd.) (James A.
   Haley Veterans Hospital).
GEORGIA:
  Atlanta, 30033 (1670         Medical Center.  Robert Perreault
   Clairmont Rd.).
  Atlanta, 30365 (730          Regional Office  Robert Perreault
   Peachtree St. NE.).
  Augusta, 30904-6285 (2460    Medical Center.  (Vacancy)
   Wrightsboro Rd. (10)).
    Forest Hills Division
    Lenwood Division
  Dublin, 31021..............  Medical Center   James Trusley
                                (medical and
                                domiciliary).
  Marietta, 30060 (500         National         James Wallace
   Washington Ave.).            Cemetery.
HAWAII:
  Honolulu, 96850 (P.O. Box    Medical and      (Vacancy)
   50188).                      Regional
                                Office Center.
  Honolulu, 96813-1729 (2177   National         Gene E. Castagnetti
   Puowaina Dr.) (National      Cemetery.
   Memorial Cemetery of the
   Pacific).
IDAHO:
  Boise, 83702 (805 W.         Regional Office  Barry M. Barker
   Franklin St.).
  Boise, 83702-4598 (5th &     Medical Center.  Wayne Tippets
   Fort Sts.).
ILLINOIS:
  Alton, 62003 (600 Pearl      National         Ralph E. Church
   St.) (Mail: Jefferson        Cemetery.
   Barracks National
   Cemetery, MO).
  Chicago Health Care System,  Medical Center.  Joseph L. Moore
   60611 (333 E. Huron St.).
  Chicago, 60680 (P.O. Box     Regional Office  (Vacancy)
   8136).
  Danville, 61832............  Medical Center.  James S. Jones
  Danville, 61832 (1900 E.     National         Richard J. Pless
   Main St.).                   Cemetery.
  Hines, 60666-0303 (Lock Box  Finance Center.  James Burkett
   66303, AMF O'Hare, IL).
  Hines, 60141 (Edward Hines,  Medical Center.  John J. DeNardo
   Jr. Hospital).
  Hines, 60141 (P.O. Box 76).  VA National      George T. Patterson
                                Acquisition
                                Center.
  Hines, 60141 (P.O. Box 27).  Service and      David Garcia
                                Distribution
                                Center.
  Marion, 62959 (2401 W. Main  Medical Center.  Linda Kurz
   St.).
  Moline, 61265 (P.O. Box      National         Larry Williams
   737, Rock Island Arsenal)    Cemetery.
   (Rock Island National
   Cemetery).
  Mound City, 62963 (P.O. Box  National         Ralph E. Church
   128, Hwys. 37 & 51) (Mail:   Cemetery.
   Jefferson Barracks
   National Cemetery, MO).
  North Chicago, 60064.......  Medical Center.  Alfred S. Pete
  Quincy, 62301 (36th & Maine  National         Larry Williams
   Sts.) (Mail: Rock Island     Cemetery.
   National Cemetery, Rock
   Island, IL).
  Springfield, 62707 (5063     National         Leon Murphy
   Camp Butler Rd., R #1)       Cemetery.
   (Camp Butler National
   Cemetery).
INDIANA:
  Indianapolis, 46202 (1481    Medical Center.  Alice L. Wood
   W. 10th St.).
    Cold Spring Road Division
    Tenth Street Division
      (Mail: 1481 W. 10th
   St., Indianapolis)
  Indianapolis, 46204 (575 N.  Regional Office  Dennis R. Wyant
   Pennsylvania St.).
  Indianapolis, 46208 (700 W.  National         Bobby A. Motan
   38th St.) (Crown Hill        Cemetery.
   National Cemetery) (Mail:
   Marion National Cemetery,
   IN).
  Marion, 46952 (1700 E. 38th  National         Bobby A. Motan
   St.).                        Cemetery.
  New Albany, 47150 (1943      National         Gary D. Peak
   Elkin Ave.) (Mail: Zachary   Cemetery.
   Taylor National Cemetery,
   KY).
  Northern Indiana Health      Medical Center.  Michael W. Murphy
   Care System, 46805 (1600
   Randalia Dr., Fort Wayne).

[[Page 487]]

IOWA:
  Central Iowa Health Care     Medical Center.  Ellen DeGeorge-Smith
   System, 50310-5774 (30th
   and Euclid Ave.. Des
   Moines).
  Des Moines, 50309 (210       Regional Office  Norman W. Bauer
   Walnut St.).
  Iowa City, 52246-5774        Medical Center.  Gary L. Wilkinson
   (Highway 6 W.).
  Keokuk, 52632 (1701 J St.)   National         Larry Williams
   (Mail: Rock Island           Cemetery.
   National Cemetery, IL).
KANSAS:
  Eastern Kansas Health Care   Medical Center   Edgar L. Tucker
   System, 66048                (medical and
   (Leavenworth).               domiciliary).
  Fort Leavenworth (Mail:      National         Jeffrey S. Barnes
   Leavenworth National         Cemetery.
   Cemetery, KS).
  Fort Scott, 66701 (P.O. Box  National         Jeffrey S. Barnes
   917).                        Cemetery.
  Leavenworth, 66048 (P.O.     National         Jeffrey S. Barnes
   Box 1694).                   Cemetery.
  Wichita, 67218 (5500 E.      Medical Center.  Kent Hill
   Kellogg).
  Wichita, 67218 (5500 E.      Regional Office  Robert Morrell, Acting
   Kellogg).
KENTUCKY:
  Danville, 40442 (277 N. 1st  National         Jeffrey Teas
   St.) (Mail: Camp Nelson      Cemetery.
   National Cemetery, KY).
  Lebanon, 40033 (20 Hwy.      National         Gary D. Peak
   208E) (Mail: Zachary         Cemetery.
   Taylor National Cemetery,
   KY).
  Lexington, 40511...........  Medical Center.  Helen K. Cornish
    Cooper Drive Division
    Leestown Division
  Lexington, 40508 (833 W.     National         Jeffrey Teas
   Main St.) (Mail: Camp        Cemetery.
   Nelson National Cemetery,
   KY).
  Louisville, 40202 (545 S.    Regional Office  Henry W. Gresham
   3d St.).
  Louisville, 40202 (800 Zorn  Medical Center.  Larry J. Sander
   Ave.).
  Louisville, 40204 (701       National         Gary D. Peak
   Baxter Ave.) (Cave Hill      Cemetery.
   National Cemetery) (Mail:
   Zachary Taylor National
   Cemetery, KY).
  Louisville, 40207 (4701      National         Gary D. Peak
   Brownsboro Rd.) (Zachary     Cemetery.
   Taylor National Cemetery).
  Nancy, 42544 (Mill Springs   National         Jeffrey Teas
   National Cemetery) (Mail:    Cemetery.
   Camp Nelson National
   Cemetery, KY).
  Nicholasville, 40356 (6980   National         Jeffrey Teas
   Danville Rd.) (Camp Nelson   Cemetery.
   National Cemetery).
LOUISIANA:
  Alexandria, 71301..........  Medical Center.  Allen S. Goss
  Baton Rouge, 70806 (220 N.   National         Virgil M. Wertenberger
   19th St.) (Mail: Port        Cemetery.
   Hudson National Cemetery,
   LA).
  New Orleans, 70146 (1601     Medical Center.  John D. Church, Jr.
   Peridido St.).
  New Orleans, 70113 (701      Regional Office  Gary Cole
   Loyola Ave.).
  Pineville, 71360 (209 E.     National         Sharon Bell-Goodrich,
   Shamrock Ave.) (Alexandria   Cemetery.        Trainee
   National Cemetery) (Mail:
   Natchez, NC).
  Shreveport, 71130 (510 E.    Medical Center.  Billy Valentine
   Stoner Ave.).
  Zachary, 70791 (20978 Port   National         Virgil M. Wertenberger
   Hickey Rd.) (Port Hudson     Cemetery.
   National Cemetery).
MAINE:
  Togus, 04330...............  Medical and      John H. Sims, Jr.
                                Regional
                                Office Center.
  Togus, 04330 (VA Medical     National         Kurt Rotar
   and Regional Office          Cemetery.
   Center) (Mail:
   Massachusetts National
   Cemetery, MA).
MARYLAND:
  Annapolis, 21401 (800 West   National         Robin Pohlman
   St.) (Mail: Baltimore        Cemetery.
   National Cemetery, MD).
  Baltimore, 21201 (31         Regional Office  John W. Smith
   Hopkins Plz.).
  Baltimore, 21228 (5501       National         Robin Pohlman
   Frederick Ave.).             Cemetery.
  Baltimore, 21228 (3445       National         Robin Pohlman
   Frederick Ave.) (Loudon      Cemetery.
   Park National Cemetery)
   (Mail: Baltimore National
   Cemetery, MD).
  Maryland Health Care         Medical Center.  Dennis Smith
   System, 21218 (3900 Loch
   Raven Blvd., Baltimore).
MASSACHUSETTS:
  Bedford, 01730 (200 Springs  Medical Center.  William A. Conte
   Rd.) (Edith Nourse Rogers
   Memorial Veterans
   Hospital).
  Boston, 02130 (150 S.        Medical Center.  Elwood Headley
   Huntington Ave.).
  Boston, 02203 (John F.       Regional Office  Michael D. Olson
   Kennedy Federal Bldg.).
  Boston, 02108 (17 Court      Outpatient       combined VA Boston
   St.).                        Clinic.
  Bourne, 02532 (Connary       National         Kurt Rotar
   Ave.) (Massachusetts         Cemetery.
   National Cemetery).
  Brockton/West Roxbury,       Medical Center.  Michael Lawson
   02132 (1400 Veterans of
   Foreign Wars Pkwy., West
   Roxbury).
  Northampton, 01060.........  Medical Center.  Bruce A. Gordon

[[Page 488]]

MICHIGAN:
  Ann Arbor, 48105 (2215       Medical Center.  James Roseborough
   Fuller Rd.).
  Augusta, 49012 (15501        National         Robert Poe
   Dickman Rd.) (Fort Custer    Cemetery.
   National Cemetery).
  Battle Creek, 49106........  Medical Center.  Michael K. Wheeler
  Detroit, 48101.............  Medical Center.  James Roseborough
  Detroit, 48226 (477          Regional Office  Carlos B. Lott, Jr.
   Michigan Ave.).
  Iron Mountain, 49801.......  Medical Center.  Thomas Arnold
  Saginaw, 48602 (1500 Weiss   Medical Center.  Robert H. Sabin
   St.).
MINNESOTA:
  Minneapolis, 55417 (1        Medical Center.  Charles A. Milbrandt
   Veterans Dr.).
  Minneapolis, 55450 (7601     National         Steve Muro
   34th Ave., S.) (Fort         Cemetery.
   Snelling National
   Cemetery).
  St. Cloud, 56301 (4801 8th   Medical Center.  Barry T. Bahl, Acting
   St. N.).
  St. Paul, 55111 (Bishop      Regional Office  Ronald J. Henke
   Henry Whipple Federal        and Insurance
   Bldg., Fort Snelling).       Center.
   Remittances: P.O. Box 1820.
MISSISSIPPI:
  Biloxi, 39531..............  Medical Center   Julie Catellies
                                (medical and
                                domiciliary).
    Biloxi Hospital and
   Domiciliary Division
    Gulfport Hospital
   Division
      (Mail: Biloxi, MS)
  Biloxi, 39535-4968 (P.O.     National         Douglas W. Smith, Sr.
   Box 4968).                   Cemetery.
  Corinth, 38834 (1551 Horton  Medical Center   Mark E. Maynard
   St.) (Mail: Memphis          (medical and
   National Cemetery, TN).      domiciliary).
  Jackson, 39216 (1500 E.      Medical Center.  Richard P. Miller
   Woodrow Wilson Ave.).
  Jackson, 39269 (1660 E.      Regional Office  Mary F. Leyland
   Woodrow Wilson Ave.).
  Natchez, 39120 (41 Cemetery  National         Sharon Bell-Goodrich,
   Rd.).                        Cemetery.        Trainee
MISSOURI:
  Columbia, 65201 (800         Medical Center.  Gary Campbell
   Hospital Dr.) (Harry S.
   Truman Memorial Veterans
   Hospital).
  Jefferson City, 65101 (1024  National         Ralph E. Church
   E. McCarthy) (Mail:          Cemetery.
   Jefferson Barracks
   National Cemetery, MO).
  Kansas City, 64128 (4801     Medical Center.  Hugh F. Doran
   Linwood Blvd.).
  Poplar Bluff, 63901........  Medical Center.  (Vacancy)
  Springfield, 65804 (1702 E.  National         Dane Freeman
   Seminole St.).               Cemetery.
  St. Louis, 63125...........  Medical Center.  Donald L. Ziegenhorn
    John J. Cochran Division
    Jefferson Barracks
   Division
  St. Louis, 63115 (P.O. Box   Records          Michael C. Baker
   5020).                       Management
                                Center.
  St. Louis, 63103-2271 (400   Regional Office  Robert J. Epley
   S. 18th St.).
  St. Louis, 63125 (2900       National         Ralph E. Church
   Sheridan Dr.) (Jefferson     Cemetery.
   Barracks National
   Cemetery).
MONTANA:
  Fort Harrison, 59636.......  Medical and      Joseph M. Underkofler
                                Regional
                                Office Center.
  Miles City, 59301..........  Medical Center.  Richard J. Stanley
NEBRASKA:
  Greater Nebraska Health      Medical Center.  David A. Asper
   Care System, 68510 (600 S.
   70th St., Lincoln).
  Lincoln, 68516 (5631 S.      Regional Office  Geraldine Johnson
   48th St.).
  Maxwell, 69151 (HCO 1, Box   National         Jim Schwartz
   67) (Fort McPherson          Cemetery.
   National Cemetery).
  Omaha, 68105 (4101           Medical Center.  John J. Phillips
   Woolworth Ave.).
NEVADA:
  Las Vegas, 89015 (102 Lake   Outpatient       Ramon J. Reevey
   Mead Dr.).                   Clinic.
  Reno, 89520 (1000 Locust     Medical Center.  Gary R. Whitfield
   St.).
  Reno, 89520 (1201 Terminal   Regional Office  Eileen Straub
   Way).
NEW HAMPSHIRE:
  Manchester, 03104 (718       Medical Center.  Paul J. McCoch
   Smyth Rd.).
  Manchester, 03101 (275       Regional Office  Edward J. Hubbard
   Chestnut St.).
NEW JERSEY:
  Beverly, 08010 (R #1,        National         Delores T. Blake
   Bridgeboro Rd.).             Cemetery.
  Newark, 07102 (20            Regional Office  Robert P. Van Sprang
   Washington Pl.).
  New Jersey Health Care       Medical Center.  Kenneth Mizrach
   System, 07019 (East
   Orange).
  Salem, 08079 (R.F.D. 3,      National         Delores T. Blake
   Fort Mott Rd., Box 542)      Cemetery.
   (Finn's Point National
   Cemetery) (Mail: Beverly
   National Cemetery, NJ).
  Somerville, 08876..........  Asset            Sharon Dufour
                                Management
                                Service.
NEW MEXICO:
  Albuquerque, 87108 (2100     Medical Center.  Norman E. Browne
   Ridgecrest Dr. SE.).
  Albuquerque, 87102 (500      Regional Office  Sandra D. Epps
   Gold Ave. SW.).
  Fort Bayard, 88036 (P.O.     National         Gerald T. Vitela
   Box 189) (Fort Bayard        Cemetery.
   National Cemetery) (Mail:
   Fort Bliss National
   Cemetery, TX).

[[Page 489]]

  Santa Fe, 87501 (P.O. Box    National         Gilbert Gallo
   88, 501 N. Guadalupe St.).   Cemetery.
NEW YORK:
  Albany, 12208 (113 Holland   Medical Center.  Lawrence Flesh
   Ave.).
  Bath, 14810................  Medical Center   Michael J. Sullivan
                                (medical and
                                domiciliary).
  Bath, 14810 (VA Medical      National         David G. Dimmick
   Center).                     Cemetery.
  Bronx, 10468 (130 W.         Medical Center.  MaryAnn Musumeci
   Kingsbridge Rd.).
  Brooklyn, 11209 (800 Poly    Medical Center.  John Donnellan, Acting
   Pl.).
    Brooklyn Division
    St. Albans Division
  Brooklyn, 11205 (35 Ryerson  Outpatient       James J. Farsetta
   St.).                        Clinic.
  Brooklyn, 11208 (625         National         (Vacancy)
   Jamaica Ave.) (Cypress       Cemetery.
   Hills National Cemetery)
   (Mail: Long Island
   National Cemetery, NY).
  Buffalo, 14202 (111 W.       Regional Office  Gregory L. Mason
   Huron St.).
  Calverton, 11933 (210        National         Patrick Hallinan
   Princeton Blvd.).            Cemetery.
  Canandaigua, 14424.........  Medical Center.  Stuart Collyer
  Elmira, 14901 (1825 Davis    National         David G. Dimmick
   St.) (Woodlawn National      Cemetery.
   Cemetery) (Mail: Bath
   National Cemetery, NY).
  Farmingdale, 11735-1211      National         (Vacancy)
   (2040 Wellwood Ave.) (Long   Cemetery.
   Island National Cemetery).
  Hudson Valley Health Care    Medical Center.  Michael Sabo
   System, 10548 (Franklin
   Delano Roosevelt Hospital,
   Montrose).
  New York, 10014 (245 W.      Regional Office  (Vacancy)
   Houston Street).
  New York, 10001 (1st Ave.    Medical Center.  John Donnellan, Jr.
   at E. 24th St.).
  New York Health Care         Medical Center.  Richard S. Droske
   System, 14215 (3495 Bailey
   Ave., Buffalo).
  Northport, Long Island,      Medical Center.  Mary Dowling
   11768.
  Syracuse, 13210 (Irving      Medical Center.  Phillip Thomas
   Ave. and University Pl.).
NORTH CAROLINA:
  Asheville, 28805...........  Medical Center.  James A. Christian
  Durham, 27705 (508 Fulton    Medical Center.  Michael Phaup
   St. and Erwin Rd.).
  Fayetteville, 28301 (2300    Medical Center.  Richard Baltz
   Ramsey St.).
  New Bern, 28560 (1711        National         (Vacancy)
   National Ave.).              Cemetery.
  Raleigh, 27610 (501 Rock     National         Abe Stice
   Quarry Rd.).                 Cemetery.
  Salisbury, 28144 (1601       Medical Center.  (Vacancy)
   Brenner Ave.).
  Salisbury, 28144 (202        National         Margaret S. Yarborough
   Government Rd.).             Cemetery.
  Wilmington, 28403 (2011      National         (Vacancy)
   Market St.) (Mail: New       Cemetery.
   Bern National Cemetery,
   NC).
  Winston-Salem, 27155 (251    Regional Office  John Montgomery
   N. Main St.).
NORTH DAKOTA:
  Fargo, 58102 (655 First      Medical and      Douglas M. Kenyon
   Ave.).                       Regional
                                Office Center.
OHIO:
  Chillicothe, 45601.........  Medical Center.  Michael W. Walton
  Cincinnati, 45220 (3200      Medical Center.  Gary N. Nugent
   Vine St.).
  Cleveland, 44106-3800        Medical Center.  William Montague
   (10701 East Blvd.).
    Becksville Division
    Wade Park Division
  Cleveland, 44199 (1240 E.    Regional Office  Phillip J. Ross
   9th St.).
  Columbus, 43221 (2090 Kenny  Outpatient       Lilian T. Thome
   Rd.).                        Clinic.
  Dayton, 45428 (VA Medical    Medical Center   Steve Cohen
   Center, 4100 W. 3d St.).     (medical and
                                domiciliary).
  Dayton, 45428 (VA Medical    National         Karen J. DuHart
   Center, 4100 W. 3d St.).     Cemetery.
OKLAHOMA:
  Fort Gibson, 74434 (1423     National         Candice Underwood
   Cemetery Rd.).               Cemetery.
  Muskogee, 74401 (Memorial    Medical Center.  (Vacancy)
   Station, Honor Heights
   Dr.).
  Muskogee, 74401 (125 S.      Regional Office  William D. Fillman, Jr.
   Main St.).
  Oklahoma City, 73104 (921    Medical Center.  Steve J. Gentling
   NE. 13th St.).
OREGON:
  Eagle Point, 97524 (2763     National         Darryl Ferrell
   Riley Rd.).                  Cemetery.
  Portland, 97207 (3710 SW.    Medical Center.  William Ted Galey
   U.S. Veterans Hospital
   Rd.).
  Portland, 97204 (1220 SW.    Regional Office  Joseph Williams
   3d Ave.).
  Portland, 97266-6937 (11800  National         Billy D. Murphy
   SE. Mt. Scott Blvd., P.O.    Cemetery.
   Box 66147) (Willamette
   National Cemetery).
  Roseburg, 97470-6513.......  Medical Center.  Alan S. Perry
  Roseburg, 97470 (VA Medical  National         Billy D. Murphy
   Center) (Mail: Willamette    Cemetery.
   National Cemetery, OR).
  White City, 97503..........  Domiciliary....  George H. Andries, Jr.
PENNSYLVANIA:
  Altoona, 16602-4377........  Medical Center.  Gerald L. Williams
  Annville, 17003-9618 (R 2,   National         Charlene R. Lewis
   Box 484) (Indiantown Gap     Cemetery.
   National Cemetery).

[[Page 490]]

  Aspinwall (see Pittsburgh,
   15240)
  Butler, 16001-2480.........  Medical Center.  Michael Moreland
  Coatesville, 19320.........  Medical Center.  Gary W. Devansky
  Erie, 16501 (135 E. 38th     Medical Center.  Stephen M. Lucas
   St. Blvd.).
  Lebanon, 17042.............  Medical Center.  (Vacancy)
  Philadelphia, 19101 (5000    Regional Office  Thomas M. Lastowka
   Wissahickon Ave.)            and Insurance
   (Insurance remittances:      Center.
   P.O. Box 7787). (Mail:
   P.O. Box 42954).
  Philadelphia, 19104          Medical Center.  Earl F. Falast
   (University and Woodland
   Aves.).
  Philadelphia, 19138 (Haines  National         Delores T. Blake
   St. and Limekiln Pike)       Cemetery.
   (Mail: Beverly National
   Cemetery, NJ).
  Pittsburgh, 15222 (1000      Regional Office  Barry S. Jackson
   Liberty Ave.).
  Pittsburgh, 15206 (Highland  Medical Center.  Thomas A. Cappello
   Dr.).
  Pittsburgh, 15240            Medical Center.  Thomas A. Cappello
   (University Dr. C).
    Aspinwall Division
    Pittsburgh Division
      (Mail: University
   Drive, Pittsburgh)
  Wilkes-Barre, 18711 (1111    Medical Center.  Reedes Hurt
   East End Blvd.).
PHILIPPINE REPUBLIC:
  Manila (1131 Roxas Blvd.)    Regional Office  (Vacancy)
   (APO 96440).                 and Outpatient
                                Clinic.
PUERTO RICO:
  Bayamon, 00960 (P.O. Box     National         Jorge Lopez
   1298) (Puerto Rico           Cemetery.
   National Cemetery).
  Hato Rey, 00918 (U.S.
   Courthouse and Federal
   Bldg., Carlos E. Chardon
   St.).
  San Juan, 00927-5800         Medical Center.  Jamie Palmer
   (Barrio Monacillos G.P.O.,
   Box 364867).
  San Juan, 00936 (U.S.        Regional Office  Mary F. Leyland
   Courthouse and Federal
   Bldg., Carlos E. Chardon
   St., Hato Rey, G.P.O. Box
   364867).
RHODE ISLAND:
  Providence, 02903 (380       Regional Office  Peter Wells
   Westminster Mall).
  Providence, 02908 (Davis     Medical Center.  Edward H. Seiler
   Park).
SOUTH CAROLINA:
  Beaufort, 29902 (1601        National         Walter A. Gray
   Boundary St.).               Cemetery.
  Charleston, 29401-5799 (109  Medical Center.  R. John Vogel
   Bee St.).
  Columbia, 29201 (William     Medical Center.  Robert M. Athey
   Jennings Bryan Dorn
   Veterans Hospital).
  Columbia, 29201 (1801        Regional Office  R. Stedman Sloan, Jr.
   Assembly St.).
  Florence, 29501 (803 E.      National         Kenneth LaFevor
   National Cemetery Rd.).      Cemetery.
SOUTH DAKOTA:
  Fort Meade, 57741..........  Medical Center.  Peter P. Henry
  Hot Springs, 57747 (Fort     Medical Center   Daniel Marsh
   Meade National Cemetery).    (medical and
                                domiciliary).
  Hot Springs, 57747 (VA       National         Douglas D. Miner
   Medical Center) (Mail:       Cemetery.
   Black Hills National
   Cemetery, SD).
  Sioux Falls, 57117 (Royal    Medical Center   R. Vincent Crawford
   C. Johnson Veterans          and Regional
   Memorial Hospital) (Mail:    Office.
   P.O. Box 5046, 25051 W.
   22d St.).
  Sturgis, 57785 (P.O. Box
   640) (Mail: Black Hills
   National Cemetery).
  Sturgis, 57785 (P.O. Box     National         Douglas D. Miner
   640) (Black Hills National   Cemetery.
   Cemetery).
TENNESSEE:
  Chattanooga, 37404 (1200     National         James Wallace
   Bailey Ave.).                Cemetery.
  Knoxville, 37917 (939 Tyson  National         Rodney Dunn
   St. NW.) (Mail: Mountain     Cemetery.
   Home).
  Madison, 37115-4619 (1420    National         Joe Nunnally
   Gallatin Rd. S.)             Cemetery.
   (Nashville National
   Cemetery).
  Memphis, 38104 (1030         Medical Center.  Kenneth L. Mulholland,
   Jefferson Ave.).                              Jr.
  Memphis, 38122 (3568 Townes  National         Mark E. Maynard
   Ave.).                       Cemetery.
  Mountain Home, 37684         Medical Center   Carl Gerber
   (Johnson City).              (medical and
                                domiciliary).
  Mountain Home, 37684 (P.O.   National         Rodney Dunn
   Box 8).                      Cemetery.
  Murfreesboro, 37129-1236...  Medical Center.  Brian Heckert
  Nashville, 37212-2637 (1310  Medical Center.  William Mountcastle
   24th Ave. S.).
  Nashville, 37203 (110 9th    Regional Office  Thomas R. Jensen
   Ave. S.).
TEXAS:
  Amarillo, 79106 (6010        Medical Center.  Wallace M. Hopkins
   Amarillo Blvd. W.).
  Austin, 78772 (1615 E.       Automation       Robert Evans
   Woodward St.).               Center.
  Austin, 78714-9575 (P.O.     Financial        Harlan R. Hively
   Box 149975).                 Services
                                Center.
  Big Spring, 79720..........  Medical Center.  Cary Brown
  Bonham, 75418 (Sam Rayburn   Medical Center   George Moore, Jr.
   Memorial Veterans Center).   (medical and
                                domiciliary).

[[Page 491]]

  Central Texas Health Care    Medical Center   Dean Billik
   System, 76504 (Olin E.       (medical and
   Teague Veterans Center,      domiciliary).
   Temple).
  Dallas, 75216 (4500 S.       Medical Center.  Alan Harper
   Lancaster Rd.).
  El Paso, 79925 (5919 Brook   Outpatient       Frank Caldwell
   Hollow Dr.).                 Clinic.
  Fort Bliss, 79906 (5200      National         Gerald T. Vitela
   Fred Wilson Rd., P.O. Box    Cemetery.
   6342).
  Houston, 77030 (2002         Medical Center.  David Whately
   Holcombe Blvd.).
  Houston, 77030 (6900 Almeda  Regional Office  Thomas R. Wagner
   Rd.).
  Houston, 77038 (10410        National         Jose R. Coronado
   Veterans Memorial Dr.).      Cemetery.
  Kerrville, 78028 (VA         National         Joe A. Ramos
   Medical Center, 3600         Cemetery.
   Memorial Blvd.) (Mail:
   Fort Sam Houston, TX).
  San Antonio, 78202 (517      National         Joe A. Ramos
   Paso Hondo St.) (Mail:       Cemetery.
   Fort Sam Houston National
   Cemetery, TX).
  San Antonio, 78209 (1520     National         Joe A. Ramos
   Harry Wurzbach Rd.) (Fort    Cemetery.
   Sam Houston National
   Cemetery).
  South Texas Veterans Health  Medical Center.  Jose R. Coronado
   Care System, 78285 (7400
   Merton Minter Blvd., San
   Antonio) (Audie L. Murphy
   Memorial Veterans
   Hospital).
  Waco, 76711 (4800 Memorial   Medical Center.  A. Reddy, Acting
   Dr.).
  Waco, 76799 (701 Clay Ave.)  Regional Office  Jerry G. McRae
UTAH:
  Salt Lake City, 84147 (125   Regional Office  Douglas B. Wadsworth
   S. State St.).
  Salt Lake City, 84148 (500   Medical Center.  James Floyd
   Foothill Blvd.).
VERMONT:
  White River Junction, 05009  Medical and      Gary M. DeGasta
                                Regional
                                Office Center.
VIRGINIA:
  Alexandria, 22314 (1450      National         Lawrence Bibbs
   Wilkes St.) (Mail:           Cemetery.
   Culpeper National
   Cemetery, VA).
  Culpeper, 22701 (305 U.S.    National         Lawrence Bibbs
   Ave.).                       Cemetery.
  Danville, 24541 (721 Lee     National         Margaret S. Yarborough
   St.) (Mail: Salisbury        Cemetery.
   National Cemetery, NC).
  Hampton, 23667.............  Medical Center   Bettye Story
                                (medical and
                                domiciliary).
  Hampton, 23667 (Cemetery     National         Homer D. Hardamon
   Rd. at Marshall Ave., VA).   Cemetery.
  Hampton, 23667 (VA Medical   National         Homer D. Hardamon
   Center) (Mail: Cemetery      Cemetery.
   Rd. at Marshall Ave., VA).
  Hopewell, 23860 (10th Ave.   National         Homer D. Hardamon
   and Davis St.) (City Point   Cemetery.
   National Cemetery) (Mail:
   Richmond National
   Cemetery, VA).
  Leesburg, 22075 (Route 7)    National         Lawrence Bibbs
   (Balls Bluff National        Cemetery.
   Cemetery) (Mail: Culpeper
   National Cemetery, VA).
  Mechanicsville, 23111        National         Homer D. Hardamon
   (Route 156 N.) (Cold         Cemetery.
   Harbor National Cemetery)
   (Mail: Richmond National
   Cemetery, VA).
  Richmond, 23249 (1201 Broad  Medical Center.  James W. Dudley
   Rock Rd.).
  Richmond, 23231 (1701        National         Homer D. Hardamon
   Williamsburg Rd.).           Cemetery.
  Richmond, 23231 (8620        National         Homer D. Hardamon
   Varina Rd.) (Fort Harrison   Cemetery.
   National Cemetery) (Mail:
   Richmond National
   Cemetery, VA).
  Richmond, 23231 (8301        National         Homer D. Hardamon
   Willis Church Rd.)           Cemetery.
   (Glendale National
   Cemetery) (Mail: Richmond
   National Cemetery, VA).
  Roanoke, 24011 (210          Regional Office  James A. Maye
   Franklin Rd. SW.).
  Salem, 24153...............  Medical Center.  John M. Presley
  Sandston, 23150 (400 E.      National         Homer D. Hardamon
   Williamsburg Rd.) (Seven     Cemetery.
   Pines National Cemetery)
   (Mail: Richmond National
   Cemetery, VA).
  Staunton, 24401 (901         National         Lawrence Bibbs
   Richmond Ave.) (Mail:        Cemetery.
   Culpeper National
   Cemetery, VA).
  Triangle, 22172 (R #619,     National         Patricia K. Novak
   18424 Joplin Rd.)            Cemetery.
   (Quantico National
   Cemetery).
  Winchester, 22601 (401       National         Lawrence Bibbs
   National Ave.) (Mail:        Cemetery.
   Culpeper National
   Cemetery, VA).
WASHINGTON:
  Pugent Sound Health Care     Medical Center.  Timothy Williams
   System, 98108 (4435 Beacon
   Ave. S., Seattle).
  Seattle, 98174 (915 2d       Regional Office  Michael Walcoff
   Ave.).
  Spokane, 99205 (N. 4815      Medical Center.  Joseph M. Manley
   Assembly St.).
  Walla Walla, 99362 (77       Medical Center.  George Marnell
   Wainwright Dr.).
WEST VIRGINIA:
  Beckley, 25801 (200          Medical Center.  Gerald Husson
   Veterans Ave.).
  Clarksburg, 26301..........  Medical Center.  Michael W. Neusch

[[Page 492]]

  Grafton, 26354 (R #2, Box    National         Patrick Lovett
   127) (West Virginia          Cemetery.
   National Cemetery).
  Grafton, 26354 (431 Walnut   National         Patrick Lovett
   St.) (Mail: West Virginia    Cemetery.
   National Cemetery, WV)
   (Grafton National
   Cemetery, WV).
  Huntington, 25701 (1540      Medical Center.  David Pennington
   Spring Valley Dr.).
  Huntington, 25701 (640 4th   Regional Office  David Allen, Acting
   Ave.).
  Martinsburg, 25401.........  Medical Center   Glen Grippen
                                (medical and
                                domiciliary).
WISCONSIN:
  Madison, 53705 (2500         Medical Center.  Nathan L. Geraths
   Overlook Ter.) (William S.
   Middleton Memorial
   Veterans Hospital).
  Milwaukee, 53295-4000 (5000  Medical Center   Russell E. Struble
   W. National Ave.).           (medical and
                                domiciliary).
  Milwaukee, 53295-4000 (5000  Regional Office  Jon A. Baker
   W. National Ave., Bldg. 6).
  Milwaukee, 53295-4000 (5000  National         Richard A. Anderson
   W. National Ave.) (Wood      Cemetery.
   National Cemetery).
  Tomah, 54660...............  Medical Center.  Stanley Q. Johnson
WYOMING:
  Cheyenne, 82001 (2360 E.     Medical Center.  Richard Fry
   Pershing Blvd.).
  Sheridan, 82801............  Medical Center.  Maureen Humphrys
------------------------------------------------------------------------

Sources of Information

Audiovisuals  Persons interested in the availability of VA video 
productions or exhibits for showing outside VA may write the Chief, 
Media Services Division (032B), Department of Veterans Affairs, 810 
Vermont Avenue NW., Washington, DC 20420. Phone, 202-273-9781 or 9782.
Contracts and Small Business Activities  Persons seeking to do business 
with the Department of Veterans Affairs may contact the Director, 
Acquisition Resources Service (95), 810 Vermont Avenue NW., Washington, 
DC 20420. Phone, 202-273-8815. A brochure entitled Doing Business With 
the Department of Veterans Affairs, which describes acquisition 
opportunities and contact points, is available upon request. The Office 
of Acquisition and Materiel Management also distributes information 
regarding VA business opportunities electronically through the Internet, 
at http://www.va.gov/oa&mm/index.htm.
    The Handbook for Veterans in Business, prepared with the veteran in 
mind, which contains information on procurement programs, acquisition 
regulatory requirements, and general guidance on marketing the Federal 
Government, and more specifically VA, is also available to veterans upon 
request. Persons seeking information regarding special contracting and 
subcontracting programs for small, disadvantaged, 8(a) certified, and 
women- and veteran-owned small businesses may contact the Director, 
Office of Small and Disadvantaged Business Utilization (00SB). Phone, 
202-565-8124.
    The Veterans Benefits Administration enforces laws which prohibit 
discrimination on the basis of race, color, national origin, disability, 
and age in federally assisted programs. Information regarding these laws 
can be obtained from the nearest VA regional office.
Electronic Access  Information concerning the Department of Veterans 
Affairs is available electronically through the Internet, at http://
www.va.gov/.
Employment  The Department of Veterans Affairs employs physicians, 
dentists, podiatrists, optometrists, nurses, nurse anesthetists, 
physician assistants, expanded-function dental auxiliaries, registered 
respiratory therapists, certified respiratory technicians, licensed 
physical therapists, occupational therapists, pharmacists, and licensed 
practical or vocational nurses under VA's excepted merit system. This 
system does not require civil service eligibility. Other professional, 
technical, administrative, and clerical occupations exist in VA that do 
require civil service eligibility. Persons interested in employment 
should

[[Page 493]]

contact the Human Resources Management Office at their nearest VA 
facility. All qualified applicants will receive consideration for 
appointments without regard to race, religion, color, national origin, 
sex, political affiliation, or any nonmerit factor.
Freedom of Information Act Requests  Inquiries should be directed to the 
Assistant Secretary for Management, Information Management Service 
(045A4), 810 Vermont Avenue NW., Washington, DC 20420. Phone, 202-273-
8135.
Inspector General Inquiries and Hotline  Publicly available documents 
and information on the VA Office of Inspector General are available 
electronically through the Internet, at http://www.va.gov/oig/
homepage.htm. Complaints may be sent by mail to the VA Inspector General 
(53E), P.O. Box 50410, Washington, DC 20091-0410. Hotline phone, 800-
488-8244. E-mail, [email protected].
Medical Center (Hospital) Design, Construction, and Related Services  VA 
projects requiring services for design, construction, and other related 
services are advertised in the Commerce Business Daily. Architectural/
engineering firms interested in designing VA medical center construction 
projects may write to the Director, Program Support Service (187B). 
Phone, 202-565-4181. Construction contractors should address their 
inquiries to the Chief, Office and Library Support Division (182C). 
Phone, 202-565-5171. Contact either office at the Department of Veterans 
Affairs Central Office, 810 Vermont Avenue NW., Washington, DC 20420; or 
write to the Chief, Acquisition and Materiel Management, at any VA 
medical center or regional office center (see listing in the preceding 
text).
News Media  Representatives of the media outside Washington, DC, may 
contact VA through the nearest regional Office of Public Affairs:

  Atlanta (404-347-3236)
  Chicago (312-353-4076)
  Dallas (214-767-9270)
  Denver (303-914-5855)
  Los Angeles (310-268-4207)
  New York (212-807-3429)

National and Washington, DC, media may contact the Office of Public 
Affairs in the VA Central Office, 810 Vermont Avenue NW., Washington, DC 
20420. Phone, 202-273-5700.
Publications  Annual Report of the Secretary of Veterans Affairs may be 
obtained (in single copies), without charge, from the Reports and 
Information Service (008C2), 810 Vermont Avenue NW., Washington, DC 
20420.
    The 1998 VA pamphlet Federal Benefits for Veterans and Dependents 
(80-98-1) is available for sale by the Superintendent of Documents, 
Government Printing Office, Washington, DC 20402.
    Board of Veterans Appeals Index (I-01-1), an index to appellate 
decisions, is available on microfiche in annual cumulation from July 
1977 through December 1994. The quarterly indexes may be purchased for 
$7 and annual cumulative indexes for $22.50. Annual indexes and BVA 
decisions for 1992 and 1993 are also available on CD-ROM for $30. The 
VADEX/CITATOR of Appellate Research Materials is a complete printed 
quarterly looseleaf cumulation of research material which may be 
purchased for $175 with binder and for $160 without binder. The Vadex 
Infobase, a computer-searchable version of the VADEX, is also available 
on diskettes for $100 per copy. These publications may be obtained by 
contacting Promisel and Korn, Inc. Phone, 301-986-0650. Beginning in 
1993, archived decisions of the Board of Veterans' Appeals are available 
on CD-ROM, which may be obtained from the Superintendent of Documents, 
Government Printing Office, Washington, DC 20402.
    VA Pamphlet, A Summary of Department of Veteran Affairs Benefits 
(27-82-2), may be obtained, without charge, from any VA regional office.
    Interments in VA National Cemeteries, VA NCS-IS-1, provides a list 
of national cemeteries and information on procedures and eligibility for 
burial. Copies may be obtained without charge from the National Cemetery 
System (402B2), 810 Vermont Avenue NW., Washington, DC 20420.

[[Page 494]]

    A construction research report listing may be obtained from the 
Director, Program Management and Planning Office (O82), Office of 
Facilities, Department of Veterans Affairs, 811 Vermont Avenue NW., 
Washington, DC 20420. Phone, 202-565-5781.

For further information, contact the Office of Public Affairs, 
Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC 
20420. Phone, 202-273-5700. Internet, http://www.va.gov/.