    [United States Government Manual]
    [June 02, 1998]
    [Pages 474-494]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    [[Page 474]]

    DEPARTMENT OF VETERANS AFFAIRS

    810 Vermont Avenue NW., Washington, DC 20420

    Phone, 202-273-4900. Internet, http://www.va.gov/.
    SECRETARY OF VETERANS AFFAIRS                     Togo D. West, Jr.
        Executive Assistant to the Secretary          Janice F. Joyner
                and Deputy Chief of Staff
        Special Assistants to the Secretary           Janese M. Bechtol,
                                                              Lisa S. Wetzl
    Deputy Secretary                                  Hershel W. Gober
        Executive Assistant to the Deputy             Dina Wood
                Secretary
    Chief of Staff                                    Harold F. Gracey, Jr.
    Veterans' Service Organizations Liaison           Allen (Gunner) Kent
    Director, Executive Secretariat                   Linda Kaufmann
    Inspector General                                 Richard J. Griffin
    Chairman, Board of Contract Appeals               Guy H. McMichael III
    Director, Office of Small and Disadvantaged       Scott F. Denniston
            Business Utilization
    Director, Office of Employment Discrimination     Charles R. Delobe
            Complaint Adjudication
    Director, Center for Women Veterans               Joan A. Furey
    General Counsel                                   Mary Lou Keener
    Special Assistant to the General Counsel          (vacancy)
    Deputy General Counsel                            Robert E. Coy
        Assistant General Counsels                    Phillipa L. Anderson,
                                                              E. Douglas
                                                              Bradshaw,
                                                              Ronald H.
                                                              Garvin, Walter
                                                              A. Hall, Neal
                                                              C. Lawson,
                                                              Howard C. Lem,
                                                              John H.
                                                              Thompson
    Chairman, Board of Veterans' Appeals              Richard B. Standefer,
                                                              Acting
        Executive Assistant to the Chairman           Marjorie A. Auer
        Director, Management and                      Ronald R. Aument
                Administration
        Chief Counsel                                 Steven L. Keller
        Deputy Chief Counsel, Litigation              Richard C. Thrasher
                Support
        Deputy Chief Counsel, Legal Affairs           Thomas D. Roberts
    Vice Chairman                                     Richard B. Standefer
        Senior Deputy Vice Chairman                   Steven L. Keller,
                                                              Acting
        Deputy Vice Chairman, Decision Team           Charles E. Hogeboom
                I
        Deputy Vice Chairman, Decision Team           Joaquin Aquayo-Pereles
                II
        Deputy Vice Chairman, Decision Team           Nancy R. Robin
                III
        Deputy Vice Chairman, Decision Team           Mary M. Sabulsky
                IV
        Director, Administrative Service              Nancy D. Stackhouse
    Under Secretary for Health, Veterans Health       Kenneth W. Kizer
            Administration
        Chief of Staff                                Robyn Y. Nishimi
        Director, Executive Correspondence            Pamela E. Galyean
    Deputy Under Secretary for Health                 Thomas Garthwaite
    Chief Network Officer                             Kenneth J. Clark
        Director, Network Program Support             William W. Graham,
                                                              Acting

    [[Page 475]]

        Veterans Integrated Service Network
                (VISN) Directors:
            Director, VISN No. 1                      Denis J. FitzGerald
            Director, VISN No. 2                      Frederick L. Malphurs
            Director, VISN No. 3                      James J. Farsetta
            Director, VISN No. 4                      Judith Feldman, Acting
            Director, VISN No. 5                      James J. Nocks
            Director, VISN No. 6                      Leroy P. Gross
            Director, VISN No. 7                      Larry R. Deal
            Director, VISN No. 8                      Robert H. Roswell
            Director, VISN No. 9                      Kenneth Mulholland,
                                                              Acting
            Director, VISN No. 10                     Laura J. Miller
            Director, VISN No. 11                     Linda W. Belton
            Director, VISN No. 12                     Joan E. Cummings
            Director, VISN No. 13                     Robert A. Petzel
            Director, VISN No. 14                     Shelia C. Gelman,
                                                              Acting
            Director, VISN No. 15                     Patricia A. Crosetti
            Director, VISN No. 16                     John R. Higgins
            Director, VISN No. 17                     Vernon Chong
            Director, VISN No. 18                     Thomas A. Trujillo
            Director, VISN No. 19                     Terrence S. Batliner
            Director, VISN No. 20                     Ted Galey, Acting
            Director, VISN No. 21                     Robert L. Wiebe
            Director, VISN No. 22                     Smith Jenkins, Jr.
    Medical Inspector                                 James E. McManus
    Chief, Office of Employee Education               Robert P. Means
    Veterans Canteen Service Officer                  Jerry Kelly
    Director, Emergency Medical Preparedness          Joe Gray
    Chief, Policy, Planning, and Performance Office   Gregg Pane
        Director, Performance Equality                Nancy J. Wilson
                Service
        Director, Delivery System Planning            Bruce Plecinski
                Office
        Director, Policy and Forecasting              Maureen S. Baltay
                Office
        Director, Reports Review and                  Paul C. Gibert, Jr.
                Analysis
        Cheif, Legislative Programs                   Bill Ramsey
    Chief Patient Care Services Officer               Thomas Holohan
        Director, Nutrition and Food Service          Brenda L. Jenkins,
                                                              Acting
        Director, Social Work Service                 Donald G. Moses,
                                                              Acting
        Director, Chaplain Service (VAMC,             Matthew A. Zimmerman
                Hampton, VA)
        Chief Consultant, Acute Care                  Toni A. Mitchell
                Strategic Healthcare Group
        Deputy Associate Deputy Chief                 Ronald J. Gebhart
                Medical Director for
                Ambulatory Care
        Director, National Center for Health          Robert Sullivan
                Promotion and Disease
                Prevention
        Director, Spinal Cord Injury Service          Margaret Hammond
        Director, Optometry Service                   Sharon Atkin
        Director, Podiatry Service                    John Rainieri
        Assistant Chief Medical Director for          Robert T. Frme, Acting
                Dentistry
        Chief Consultant, Prosthetic and              John Clements, Acting
                Sensory Aids Service
                Strategic Healthcare Group
        Chief Consultant, Geriatrics and              Judith A. Salerno
              Extended Care Strategic
    [[Page 476]]ealthcare Group

        Chief Consultant, Diagnostic                  Theodore F. Beals
                Services Strategic
                Healthcare Group
        Director, Mental Health and                   Thomas B. Horvath
                Behavioral Sciences Services
        Chief Consultant, Rehabilitation              Leigh C. Anderson,
                Strategic Healthcare Group                    Acting
        Chief Consultant, Nursing Strategic           Nancy M. Valentine
                Healthcare Group
        Chief Consultant, Pharmacy Benefits           John E. Ogden
                Management Strategic
                Healthcare Group
    Chief Research and Development Officer            John R. Feussner
        Director, Medical Research Program            Paul Hoffman
        Director, Rehabilitation Research             (vacancy)
                and Development Program
        Director, Health Services Research            John Demakis, Acting
                and Development Service
    Chief Public Health and Environmental Hazards     Susan H. Mather
            Officer
        Director, Environmental Agents                Fran M. Murphy
                Service
        Director, AIDS Service                        Lawrence R. Deyton
    Chief Academic Affiliations Officer               David P. Stevens
    Director, Graduate Medical Education Office       Eliza M. Wolff, Acting
    Director, Associated Health Education Office      Linda Johnson, Acting
    Director, Administrative Operations Office        Evert Melander
    Director, Readjustment Counseling Service         Alfonso R. Batres
        Director, Volunteer Service Office            Jim W. Delgado
        Director, Management and                      Thomas J. Hogan
                Administrative Support
                Office
        Director, Health Care Staff                   H. Bernard Palmer
                Development and Retention
                Office
        Director, Acquisition and Materiel            Judith Mabry
                Management Liaison
        Director, Medical Sharing and                 Arthur S. Hamerschlag
                Purchasing Office
    Chief Financial Officer                           W. Todd Grams
        Director, Resource Formulation                (vacancy)
        Director, Resource Allocation and             Jimmy A. Norris
                Execution
        Director, Financial Management                James P. Brakefield
                Office
        Director, Accounting/Reports and              Ed Robbins
                Systems Service
        Director, Medical Care Cost Recovery          Walter J. Besecker
                Office
    Chief Facilities Management Officer               C.V. Yarbrough
        Director, Program Management and              Pam Dix
                Planning Office
        Director, Claims and Risk Management          Robert L. Clontz
                Office
        Director, Real Property Management            Lawrence J. Hill
                Office
        Director, Environmental Management            Wayne Warren
                Service
        Director, Construction Management             James W. Lawson
                Office
        Director, Facilities Quality Office           Lloyd H. Siegel
        Director, Consulting Support Office           Harold M. Goode
        Director, Asset and Enterprise                Anatolij Kushnir
              Development Office
    [[Page 477]]

    Chief Information Officer                         R. David Albinson
        Director, IRM Policy and Planning             Leonard R. Bourget
                Service
        Associate Chief Information Officer,          Robert Kolodner
                Business Enterprise
                Solutions and Technology
                Services
        Associate Chief Information Officer,          Roy Swatzell
                Technical Services
        Associate Chief Information Officer,          Gail Belles
                Customer Service
        Director, Library and Audiovisual             Wendy Carter
                Communication Programs
        Director, Office of Information               Michael Williams
                Management
        Associate Chief Information Officer,          Daniel Marsh
                Implementation and Training
                Services
        Director, Telecommunications Support          Robert Bruce, Acting
                Service
    Under Secretary for Benefits, Veterans Benefits   Joseph Thompson
            Administration
    Deputy Under Secretary for Benefits for           Patrick Nappi
            Operations
    Deputy Under Secretary for Benefits for           Nora Egan
            Management
    Chief Financial Officer                           Robert W. Gardner
    Chief Information Officer                         Newell Quinton
        Director, Office of Executive                 Dorothy MacKay, Acting
                Management and
                Communications
        Director, Office of Human Resources           James A. Coyne, Acting
        Director, Eastern Area                        David A. Brigham
        Director, Central Area                        (vacancy)
        Director, Southern Area                       Leo C. Wurschmidt
        Director, Western Area                        David Walls, Acting
        Director, Compensation and Pension            Kristine A. Moffitt
                Service
        Director, Education Service                   Celia Dollarhide
        Director, Insurance Service                   Thomas Lastowka
        Director, Loan Guaranty Service               Keith Pedigo
        Director, Vocational Rehabilitation           Julius Williams
                Service
    Director, National Cemetery System                (vacancy)
        Consultant                                    Louise Ware
        Director, Office of Field Operations          Roger R. Rapp
            Director, Field Programs Service          Fred L. Watson
            Director, Technical Support               Robert B. Holbrook
                    Service
            Director, State Cemetery Grants           William Jayne
                    Service
        Director, Office of Operations                Vincent L. Barile
                Support
            Director, Administration Service          Michael Herway
            Director, Budget and Planning             Daniel Tucker
                    Service
            Director, Executive                       (vacancy)
                    Communications and
                    Public Affairs Service
            Director, Information Systems             Mark P. Durocher
                    Service
            Director, Memorial Program                (vacancy)
                    Service
        Directors, National Cemetery System
                Area Offices:
            Philadelphia, PA                          Patrick J. Gartland
            Atlanta, GA                               Robert Wilk
            Denver, CO                                Thomas G. Balsanek
    Assistant Secretary for Management                D. Mark Catlett,
                                                              Acting

    [[Page 478]]

        Deputy to the Assistant Secretary             Stanley R. Sinclair
        Deputy Assistant Secretary for                D. Mark Catlett
                Budget
        Deputy Assistant Secretary for                Frank W. Sullivan
                Financial Management
        Deputy Assistant Secretary for                Nada D. Harris
                Information Resources
                Management
        Deputy Assistant Secretary for                Gary J. Krump
                Acquisition and Materiel
                Management
    Assistant Secretary for Policy and Planning       Dennis Duffy
            Executive Assistant                       Nancy Tackett
        Special Assistant                             Patricia J. O'Neil
        Deputy Assistant Secretary for                Edward Chow, Jr.
                Policy
        Deputy Assistant Secretary for                (vacancy)
                Planning
            Director, National Center for             H. David Burge
                    Veterans Analysis and
                    Statistics
    Assistant Secretary for Human Resources and       Eugene A. Brickhouse
            Administration
        Deputy Assistant Secretary for Human          Ronald E. Cowles
                Resources Management
        Deputy Assistant Secretary for Equal          Gerald K. Hinch
                Opportunity
        Deputy Assistant Secretary for                Robert W. Schultz
                Administration
        Deputy Assistant Secretary for                John H. Baffa
                Security and Law Enforcement
    Assistant Secretary for Public and                John T. Hanson, Acting
            Intergovernmental Affairs
        Deputy Assistant Secretary for                James H. Holley
                Public Affairs
        Deputy Assistant Secretary for                John T. Hanson
                Intergovernmental Affairs
    Assistant Secretary for Congressional Affairs     (vacancy)
        Deputy Assistant Secretary for                Philip Riggin
                Congressional Affairs

    ------------------------------------------------------------------------

    The Department of Veterans Affairs operates programs to benefit veterans
    and members of their families. Benefits include compensation payments
    for disabilities or death related to military service; pensions;
    education and rehabilitation; home loan guaranty; burial; and a medical
    care program incorporating nursing homes, clinics, and medical centers.
    The Department of Veterans Affairs (VA) was established as an executive
    department by the Department of Veterans Affairs Act (38 U.S.C. 201
    note). The Department's predecessor, the Veterans Administration, had
    been established as an independent agency under the President by
    Executive Order 5398 of July 21, 1930, in accordance with the act of
    July 3, 1930 (46 Stat. 1016). This act authorized the President to
    consolidate and coordinate the U.S. Veterans Bureau, the Bureau of
    Pensions, and the National Home for Volunteer Soldiers.
        The Department of Veterans Affairs comprises three organizations
    that administer veterans programs: the Veterans Health Administration,
    the Veterans Benefits Administration, and the National Cemetery System.
    Each organization has field facilities and a Central Office component.
    The Central Office also includes separate offices that provide support
    to the top organizations' operations as well as to top VA executives.
    Top Central Office managers, including the Inspector General and General
    Counsel, report to the highest level of Department management, which

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    consists of the Secretary of Veterans Affairs and the Deputy Secretary.
    Assistant Secretaries  Five Assistant Secretaries provide policy
    guidance, operational support, and managerial oversight to the Secretary
    and Deputy Secretary, the administrations, and other top offices. They
    include the Assistant Secretaries for Management, Policy and Planning,
    Human Resources and Administration, Public and Intergovernmental
    Affairs, and Congressional Affairs. Other central management offices are
    detailed as follows.
    Center for Minority Veterans  The Center for Minority Veterans was
    established under Public Law 103-446 (108 Stat. 4645). The Center is
    responsible for promoting the use of VA benefits, programs, and services
    by minority veterans and assessing the needs of minority group members.
    Under the law, the Center's work focuses on the unique and special needs
    of five distinct groups of veterans: African-Americans, Hispanics,
    Asian-Americans, Pacific Islanders, and Native Americans, which include
    American Indians, Native Hawaiians, and Alaskan Natives. The Center also
    oversees the administrative functions of the VA's Federal Advisory
    Committee on Minority Veterans.
        The primary mission of the Center for Minority Veterans is to ensure
    that the Department of Veterans Affairs addresses the unique and special
    needs of minority veterans. The Center also focuses on circumstances,
    policies, and practices that impede the use of programs and services by
    minority veterans.
    Center for Women Veterans  The Center for Women Veterans acts as the
    Secretary's primary adviser on women veterans issues and evaluates VA
    programs, policies, and practices to ensure they are responsive and
    accessible to eligible women veterans.
    Board of Veterans' Appeals  The Board of Veterans' Appeals (BVA) is
    responsible, on behalf of the Secretary of Veterans Affairs, for
    entering the final appellate decisions in claims of entitlement to
    veterans' benefits. The Board is also responsible for deciding matters
    concerning fees charged by attorneys and agents for representation of
    veterans before VA, as well as requests for revision of prior BVA
    decisions on the basis of clear and unmistakable error. The mission of
    the Board, set forth in title 38 of the United States Code, sections
    7101-7109, is to conduct hearings, consider and dispose of appeals
    properly before the Board in a timely manner, and issue quality
    decisions in compliance with the law. The Board is headed by a Chairman,
    who is appointed by the President and confirmed by the Senate, and who
    is directly responsible to the Secretary of Veterans Affairs. Members of
    the Board are appointed by the Secretary with the approval of the
    President and are under the administrative control and supervision of
    the Chairman. Each BVA decision is signed by a Board member acting as an
    agent of the Secretary. Final BVA decisions are appealable to the United
    States Court of Veterans Appeals.
    Board of Contract Appeals  The Board of Contract Appeals was established
    on March 1, 1979, pursuant to the Contract Disputes Act of 1978 (41
    U.S.C. 601-613). The Board is a statutory, quasi-judicial tribunal that
    hears and decides appeals from decisions of Contracting Officers on
    claims relating to contracts awarded by VA, or by any other agency when
    such agency or the Administrator for Federal Procurement Policy has
    designated the Board to decide the appeal.
        The Board's jurisdiction includes applications for attorney fees and
    expenses under the Equal Access to Justice Act, as amended (5 U.S.C. 504
    note). Board decisions are final within VA, but may be appealed, either
    by the Government or by the contractor, to the United States Court of
    Appeals for the Federal Circuit.
        The Board also acts as a trier of disputed material facts in
    debarment/suspension proceedings. Additionally, the Chairman of the
    Board is the senior official within the Department to promote alternate
    dispute resolution pursuant to the Administrative Dispute

    [[Page 481]]

    Resolution Act (5 U.S.C. 581 note). Finally, the Board is charged with
    resolving any disputes between drug manufacturers and the Secretary with
    regard to pharmaceutical pricing agreements provisions of the Veterans
    Health Care Act of 1992 (38 U.S.C. 101 note).

    Health Services

    The Veterans Health Administration, formerly the Veterans Health
    Services and Research Administration, provides hospital, nursing home,
    and domiciliary care, and outpatient medical and dental care to eligible
    veterans of military service in the Armed Forces. It operates 173
    medical centers, 39 domiciliaries, 376 outpatient clinics, 131 nursing
    home care units, and 205 Vietnam Veteran Outreach Centers in the United
    States, the Commonwealth of Puerto Rico, and the Republic of the
    Philippines, and provides for similar care under VA auspices in non-VA
    hospitals and community nursing homes and for visits by veterans to non-
    VA physicians and dentists for outpatient treatment. It also supports
    veterans under care in hospitals, nursing homes, and domiciliaries
    operated by 35 States. Under the Civilian Health and Medical Program,
    dependents of certain veterans are provided with medical care supplied
    by non-VA institutions and physicians.
        The Administration conducts both individual medical and health-care
    delivery research projects and multihospital research programs. It
    assists in the education of physicians and dentists, and with training
    of many other health care professionals through affiliations with
    educational institutions and organizations. These programs are all
    conducted as prescribed by the Secretary of Veterans Affairs pursuant to
    sections 4101-4115 of title 38 of the United States Code and other
    statutory authority and regulations.

    Veterans Benefits

    The Veterans Benefits Administration (VBA), formerly the Department of
    Veterans Benefits, conducts an integrated program of veterans benefits.
    It provides information, advice, and assistance to veterans, their
    dependents, beneficiaries, representatives, and others applying for VA
    benefits. It also cooperates with the Department of Labor and other
    Federal, State, and local agencies in developing employment
    opportunities for veterans and referral for assistance in resolving
    socioeconomic, housing, and other related problems. In addition, VBA
    provides information regarding veterans benefits to various branches of
    the Armed Forces.
        Programs are provided through VA regional offices, medical centers,
    visits to communities, and a special toll-free telephone service (800-
    827-1000) and are available in all 50 States, the District of Columbia,
    and Puerto Rico.
    Compensation and Pension  The Compensation and Pension Service has
    responsibility for:
        --claims for disability compensation and pension;
        --automobile allowances and special adaptive equipment;
        --claims for specially adapted housing;
        --special clothing allowances;
        --emergency officers' retirement pay;
        --eligibility determinations based on military service for other VA
    benefits and services or those of other Government agencies;
        --survivors' claims for death compensation, dependency and indemnity
    compensation, death pension, burial and plot allowance claims;
        --claims for accrued benefits;
        --forfeiture determinations;
        --claims for adjusted compensation in death cases;
        --claims for reimbursement for headstone or marker; and
        --a benefits protection program (fiduciary activities) for minors
    and incompetent adult beneficiaries.
        The Service also provides field investigative services for other VA
    components.
    Education  The Education Service has responsibility for: the Montgomery
    GI Bill--Active Duty and Selected Reserve (chapters 30 and 1606); the
    Post Vietnam Era Veterans' Educational Assistance Program (chapter 32);
    the

    [[Page 482]]

    Survivors' and Dependents' Educational Assistance Program (chapter 35);
    the Section 901 Test Program; and school approvals, compliance surveys,
    and work study.
    Vocational Rehabilitation  The Vocational Rehabilitation Service has
    responsibility for: outreach, motivation, evaluation, counseling,
    training, employment, and other rehabilitation services to disabled
    veterans (chapters 31 and 15); evaluation, counseling, and miscellaneous
    services to veterans and service persons (chapter 30) and other VA
    education programs; evaluation, counseling, education, and miscellaneous
    services to sons, daughters, and spouses of totally and permanently
    disabled veterans and to surviving orphans, widows, or widowers of
    certain deceased veterans, including rehabilitation services to certain
    handicapped dependents (chapter 35); and affirmative action activities.
    Effective October 1, 1997, the Service has responsibility to provide
    vocational training and rehabilitation to children with spina bifida who
    are children of Vietnam veterans (chapter 18).
    Loan Guaranty  Loan guaranty operations include: appraising properties
    to establish their values; approving grants for specially adapted
    housing; supervising the construction of new residential properties;
    establishing the eligibility of veterans for the program; evaluating the
    ability of a veteran to repay a loan and the credit risk; servicing and
    liquidating defaulted loans; and disposing of real estate acquired as
    the consequence of defaulted loans.
    Insurance  Life insurance operations are for the benefit of service
    members, veterans, and their beneficiaries. The day-to-day processing of
    all matters related to individual insurance accounts is handled by the
    Regional Office and Insurance Centers in Philadelphia, PA, and St. Paul,
    MN. These two centers provide the full range of functional activities
    necessary for a national life insurance program. Activities include the
    complete maintenance of individual accounts, underwriting functions, and
    life and death insurance claims awards, as well as any other insurance-
    related transactions. For information, call toll-free, 800-669-8477
        The agency is also responsible for the administration of the
    Veterans Mortgage Life Insurance program for those disabled veterans who
    receive a VA grant for specially adapted housing. Accounts are
    maintained at the Regional Office and Insurance Center in St. Paul, MN.
        In addition, the agency is responsible for supervising the
    Servicemen's Group Life Insurance (SGLI) and Veterans Group Life
    Insurance (VGLI) programs. Both programs are handled through the Office
    of Servicemen's Group Life Insurance, 213 Washington Street, Newark, NJ
    07102. For information, call toll-free, 800-419-1473.

    National Cemetery System

    The National Cemetery System (NCS) provides services to veterans, active
    duty personnel, reservists, and National Guard members with 20 years'
    qualifying service and their families by operating national cemeteries;
    furnishing headstones and markers for the graves of U.S. veterans
    worldwide, service members, and reservists and National Guard members
    with 20 years' qualifying service; awarding grants to aid States in
    establishing, improving, and expanding veterans cemeteries; and serving
    as the operations element for the Presidential Memorial Certificate
    Program.
        The mission of the National Cemetery System is:
        --to provide, upon request, the interment of eligible service
    members, veterans, reservists and National Guard members with 20 years'
    qualifying service, their spouses, and certain children in VA national
    cemeteries and to maintain their graves;
        --to mark, upon application, the graves of eligible veterans
    worldwide, and reservists and National Guard members with 20 years'
    qualifying service who are buried in national, State, or private
    cemeteries;
        --to administer the State Cemetery Grants Program, which provides

    [[Page 483]]

    financial assistance to States for establishing, improving, and
    expanding State veterans cemeteries; and
        --to provide Presidential Memorial Certificates to the loved ones of
    honorably discharged, deceased service members or veterans.
        The National Cemetery area offices (located in Atlanta, GA;
    Philadelphia, PA; and Denver, CO) provide direct support to the 115
    national cemeteries located throughout the United States and Puerto
    Rico.

    Field Facilities

    Insurance Centers  Two field sites house all individual insurance
    records covering service members and veterans under the Government-
    administered programs: WW I United States Government Life Insurance; WW
    II National Service Life Insurance; Post-Korean Conflict; Veterans
    Reopened Insurance for the disabled of WW II and Korea; and Service-
    Disabled Veterans Insurance, the only Government-administered program
    open for new issues to disabled veterans only.
        The two field locations are the VA Regional Office and Insurance
    Centers in Philadelphia, PA, and St. Paul, MN. All World War I insurance
    accounts, accounts for which the premium is paid by allotment from
    military service pay, and those paid by deduction from VA compensation
    or preauthorized debit are located at Philadelphia. All remaining
    insurance accounts are geographically distributed between the two VA
    Centers--with the Mississippi River serving as the approximate line of
    division. The Philadelphia Veterans Affairs Center is also responsible
    for formulating policy for the veterans insurance programs.
        The insurance functions performed by the two field stations include
    the total range of insurance operations to provide individual policy,
    underwriting, and life and death insurance claims service for service
    members, veterans, and their beneficiaries.
    Regional Offices  Department of Veterans Affairs regional offices:
        --grant benefits and services provided by law for veterans, their
    dependents, and beneficiaries within an assigned territory;
        --furnish information regarding VA benefits and services;
        --adjudicate claims and make awards for disability compensation and
    pension;
        --supervise the payment of VA benefits to incompetent beneficiaries;
        --aid, guide, and prescribe vocational rehabilitation training and
    administer educational benefits;
        --guarantee loans for purchase of manufactured homes and lots and
    condominium units, purchase or construction or alteration of homes and
    farm residences, and under certain conditions, guarantee refinancing
    loans;
        --process grants for specially adapted housing;
        --process death claims;
        --assist the veteran in exercising rights to benefits and services;
    and
        --supervise VA offices under their jurisdiction.
        The offices are also responsible for veterans assistance activities,
    including coordination of efforts of participating agencies in an
    outreach program to assist returning service members.
        Services to U.S. veterans in most foreign countries normally are
    provided by the VA Regional Office, District of Columbia. The Honolulu
    Regional Office serves the Islands of American Samoa, the Commonwealth
    of the Northern Mariana Islands, Guam, Wake, and Midway and the Trust
    Territory of the Pacific Islands. U.S. veterans in the Virgin Islands
    and Mexico are served by the San Juan and Houston offices, respectively.
    Service is provided in cooperation with embassy staffs of the Department
    of State.
    Department of Veterans Affairs Regional Office, District of Columbia
    The Department of Veterans Affairs Regional Office, District of
    Columbia, is a typical regional office with additional functions. It has
    global jurisdiction and grants benefits and services provided by law for
    veterans and their beneficiaries and dependents residing outside the
    territorial limits of the United States, and it adjudicates certain
    unusual claims and

    [[Page 484]]

    actions not common to all regional offices, such as WW I adjusted
    compensation death cases, forfeiture cases, and benefits under special
    enactments provided by the Congress. It also maintains liaison with the
    Treasury Department on types and methods of payments to recipients in
    foreign countries.
    VA Offices  The VA office provides veterans assistance and such other
    services as cannot be conveniently provided to veterans, their
    dependents and beneficiaries, and others in a given locality by a
    regional office or center.
    Medical Centers  Veterans Affairs Medical Centers provide eligible
    beneficiaries with medical and other health care services equivalent to
    those provided by private-sector institutions, augmented in many
    instances by services to meet the special requirements of veterans. One
    hundred and twenty-six VA medical facilities are affiliated with 107
    medical facilities for residency training; 72 VA medical facilities are
    affiliated with 59 dental schools; and all centers cooperate with one or
    more educational institutions in programs of nursing, associated health
    professions and occupations, and administrative training and related
    research, both in individual projects and in association with other VA
    medical centers in broad cooperative studies. There are 131 nursing home
    care units associated with VA medical centers to provide skilled nursing
    care and related medical services to patients who are no longer in need
    of hospital care.
    VA Regional Office and Insurance Centers  Veterans Affairs Regional
    Office and Insurance Centers combine a regional office and an insurance
    center under the jurisdiction of one director.
    VA Medical and Regional Office Centers  Veterans Affairs Medical and
    Regional Office Centers combine a regional office and a medical center
    or a regional office, medical center, and domiciliary under the
    jurisdiction of one director.
    Domiciliaries  Veterans Affairs Domiciliaries provide the least
    intensive level of inpatient medical care. This includes necessary
    ambulatory medical treatment, rehabilitation, and support services in a
    structured environment to veterans who are unable because of their
    disabilities to provide adequately for themselves in the community.
    Outpatient Clinics  Veterans Affairs Outpatient Clinics provide eligible
    beneficiaries with ambulatory care.
    VA National Cemeteries  Veterans Affairs national cemeteries are the
    final resting places for burial of the remains of veterans, active duty
    personnel, reservists, and National Guard members with 20 years'
    qualifying service, their spouses, and certain eligible dependents.
    Memorial markers for veterans, service members, and reservists and
    National Guard members with 20 years' qualifying service, whose remains
    are not available for burial, may also be placed in a national cemetery.
    These cemeteries are designated as national shrines created in tribute
    to the sacrifices of all Americans who have served in the U.S. Armed
    Forces.

               National Facilities--Department of Veterans Affairs
    ------------------------------------------------------------------------
                                       Type of
               Address                 facility             Director
    ------------------------------------------------------------------------
    National Facilities Under the Veterans Health Administration, Veterans
     Benefits Administration, and National Cemetery System--Centers,
     Domiciliaries, Medical Centers, Medical and Regional Office Centers,
     Outpatient Clinics, Insurance Centers, Regional Offices, Supply
     Activities, and National Cemeteries
    ALABAMA:
      Birmingham, 35233 (700 S.    Medical Center.  Y.C. Parris
       19th St.).
      Mobile, 36604 (1202          National         Sandra Beckley
       Virginia St.) (Mail:         Cemetery.
       Barrancas National
       Cemetery, FL).
      Montgomery, 36109-3798 (215  Medical Center.  (Vacancy)
       Perry Hill Rd.).
      Montgomery, 36109 (345       Regional Office  Patrick K. Courtney
       Perry Hill Rd.).
      Seale, 36875 (553 Hwy. 165)  National         William Trower
       (Fort Mitchell National      Cemetery.
       Cemetery).
      Tuscaloosa, 35404..........  Medical Center.  W. Kenneth Ruyle
      Tuskegee, 36083............  Medical Center.  Jimmie L. Clay
    ALASKA:
      Anchorage, 99508 (2925       Outpatient       Alex Spector
       Debarr Rd.).                 Clinic and
                                    Regional
                                    Office.

    [[Page 485]]

      Fort Richardson, 99505       National         Yvonne Payne, Program
       (P.O. Box 5-498).            Cemetery.        Specialist
      Sitka, 99835 (P.O. Box       National         Yvonne Payne, Program
       1065) (Mail: Fort            Cemetery.        Specialist
       Richardson National
       Cemetery, AK).
    ARIZONA:
      Phoenix, 85012 (7th St. and  Medical Center.  John R. Fears
       Indian School Rd.).
      Phoenix, 85012 (3225 N.      Regional Office  David W. Walls
       Central Ave.).
      Phoenix, 85024 (23029 N.     National         Mary Dill
       Cave Creek Rd.) (National    Cemetery.
       Memorial Cemetery of
       Arizona).
      Prescott, 86313............  Medical Center   Patricia A. McKlem
                                    (medical and
                                    domiciliary).
      Prescott, 86301 (VA Medical  National         Mary Dill
       Center) (500 Highway 89      Cemetery.
       N.) (Mail: National
       Memorial Cemetery of
       Arizona).
      Tucson, 85723..............  Medical Center.  Jonathan H. Gardner
    ARKANSAS:
      Fayetteville, 72703........  Medical Center.  Richard F. Robinson
      Fayetteville, 72701 (700     National         Darrell W. Lindsey,
       Government Ave.).            Cemetery.        Trainee
      Fort Smith, 72901 (522       National         John Bacon
       Garland Ave.).               Cemetery.
      Little Rock, 72206 (2523     National         Mary Ann Fisher
       Confederate Blvd.).          Cemetery.
      Little Rock, 72205 (300      Medical Center.  George Gray, Jr.
       Roosevelt Rd.) (John L.
       McClellan Memorial
       Veterans Hospital).
        Little Rock Division
        North Little Rock
       Division
          (Mail: Little Rock)
      North Little Rock, 72115,    Regional Office  Fred King
       (P.O. Box 1280, Bldg. 65,
       Fort Roots).
    CALIFORNIA:
      Fresno, 93703 (2615 Clinton  Medical Center.  (Vacancy)
       Ave.).
      Gustine, 95322 (32053 W.     National         Carla Williams
       McCabe Rd.) (San Joaquin     Cemetery.
       Valley National Cemetery).
      Loma Linda, 92357 (11201     Medical Center.  Dean R. Stordahl
       Benton St.) (Jerry L.
       Pettis Memorial Veterans
       Hospital).
      Long Beach, 90822 (5901 E.   Medical Center.  Lawrence Stewart
       7th St.).
      Los Angeles, 90013 (425 S.   Outpatient       Lee Nackman
       Hill St.).                   Clinic.
      Los Angeles, 90024 (11000    Regional Office  Stewart F. Liff
       Wilshire Blvd.).
      Los Angeles, 90049 (950 S.   National         Lucy Devenney
       Sepulveda Blvd.).            Cemetery.
      Northern California Health   Medical Center.  Sheila M. Cullen
       Care System, 94523 (150
       Muir Rd., Benicia).
      Oakland, 94612-5209          Regional Office  Donald E. Stout
       (Oakland Federal Bldg.,
       1301 Clay St.).
      Palo Alto Health Care        Medical Center.  James A. Goff
       System, 94304 (3801
       Miranda Ave.).
      Riverside, 92518 (22495 Van  National         Steve Jorgensen
       Buren Blvd.).                Cemetery.
      San Bruno, 94066 (1300       National         Gloria Gomez
       Sneath Lane) (Golden Gate    Cemetery.
       National Cemetery).
      San Diego, 92161 (3350 La    Medical Center.  Gary Rossio
       Jolla Village Dr.).
      San Diego, 92108 (2022       Regional Office  Ray W. Hall
       Camino Del Rio N.).
      San Diego, 92166 (Point      National         Cynthia Nunez
       Loma, P.O. Box 6237) (Fort   Cemetery.
       Rosecrans National
       Cemetery).
      San Francisco, 94121 (4150   Medical Center.  Sheila Cullen, Acting
       Clement St.).
      San Francisco, 94129 (P.O.   National         Gloria Gomez
       Box 29012, Presidio of San   Cemetery.
       Francisco) (Mail: Golden
       Gate National Cemetery,
       CA).
      Sepulveda, 91343...........  Medical Center.  Jule Moravce
      West Los Angeles, 90073....  Medical Center   (Vacancy)
                                    (medical and
                                    domiciliary).
    COLORADO:
      Denver, 80220 (1055          Medical Center.  Edgar Thorsland, Jr.
       Clermont St.).
      Denver, 80225..............  Denver           Robert Shields
                                    Distribution
                                    Center.
      Denver, 80235 (3698 S.       National         Art Smith
       Sheridan Blvd.) (Fort        Cemetery.
       Logan National Cemetery).
      Fort Lyon, 81038...........  Denver           Robert E. Lee
                                    Distribution
                                    Center.
      Fort Lyon, 81038 (VA         National         Maintained by VAMC
       Medical Center).             Cemetery.        Engineering Service
      Fort Lyon, 81038...........  Medical Center.  W. David Smith
      Grand Junction, 81501......  Medical Center.  Kurt Schlegelmilch
      Lakewood, 80228 (P.O. Box    Regional Office  Catherine L. Smith
       25126, 155 Van Gordon St.).
    CONNECTICUT:
      Connecticut Health Care      Medical Center.  Vincent Ng
       System, 06111 (555 Willard
       Ave., Newington).
      Hartford, 06103 (450 Main    Regional Office  Jeffrey Alger
       St.).

    [[Page 486]]

    DELAWARE:
      Wilmington, 19805 (1601      Medical and      Dexter Dix
       Kirkwood Hwy.).              Regional
                                    Office Center.
    DISTRICT OF COLUMBIA:
      Washington, 20422 (50        Medical Center.  Sanford M. Garfunkel
       Irving St. NW.).
      Washington, 20421 (1120      Regional Office  C. Fay Norred
       Vermont Ave. NW.).
    FLORIDA:
      Bay Pines, 33504 (1000 Bay   Medical Center   Thomas Weaver
       Pines Blvd. N.).             (medical and
                                    domiciliary).
      Bay Pines, 33504 (P.O. Box   National         Jorge Baltar, Trainee
       477).                        Cemetery.
      Bushnell, 33513 (Florida     National         Ronald R. Pemberton
       National Cemetery) (6502     Cemetery.
       SW. 102d Ave.).
      Gainesville, 32608-1197      Medical Center.  J. Malcom Randall
       (1601 SW. Archer Rd.).
      Lake City, 32055-5898 (801   Medical Center.  (Vacancy)
       S. Marion St.).
      Miami, 33125 (1201 NW. 16th  Medical Center.  Thomas C. Doherty
       St.).
      Pensacola, 32508-1099        National         Sandra Beckley
       (Naval Air Station)          Cemetery.
       (Barrancas National
       Cemetery).
      St. Augustine, 32084 (104    National         Ronald R. Pemberton
       Marine St.) (Mail: Florida   Cemetery.
       National Cemetery, FL).
      St. Petersburg, 33731 (P.O.  Regional Office  William D. Stinger
       Box 1437).
      Tampa, 33612 (13000 Bruce    Medical Center.  Richard A. Silver
       B. Downs Blvd.) (James A.
       Haley Veterans Hospital).
    GEORGIA:
      Atlanta, 30033 (1670         Medical Center.  Robert Perreault
       Clairmont Rd.).
      Atlanta, 30365 (730          Regional Office  Robert Perreault
       Peachtree St. NE.).
      Augusta, 30904-6285 (2460    Medical Center.  (Vacancy)
       Wrightsboro Rd. (10)).
        Forest Hills Division
        Lenwood Division
      Dublin, 31021..............  Medical Center   James Trusley
                                    (medical and
                                    domiciliary).
      Marietta, 30060 (500         National         James Wallace
       Washington Ave.).            Cemetery.
    HAWAII:
      Honolulu, 96850 (P.O. Box    Medical and      (Vacancy)
       50188).                      Regional
                                    Office Center.
      Honolulu, 96813-1729 (2177   National         Gene E. Castagnetti
       Puowaina Dr.) (National      Cemetery.
       Memorial Cemetery of the
       Pacific).
    IDAHO:
      Boise, 83702 (805 W.         Regional Office  Barry M. Barker
       Franklin St.).
      Boise, 83702-4598 (5th &     Medical Center.  Wayne Tippets
       Fort Sts.).
    ILLINOIS:
      Alton, 62003 (600 Pearl      National         Ralph E. Church
       St.) (Mail: Jefferson        Cemetery.
       Barracks National
       Cemetery, MO).
      Chicago Health Care System,  Medical Center.  Joseph L. Moore
       60611 (333 E. Huron St.).
      Chicago, 60680 (P.O. Box     Regional Office  (Vacancy)
       8136).
      Danville, 61832............  Medical Center.  James S. Jones
      Danville, 61832 (1900 E.     National         Richard J. Pless
       Main St.).                   Cemetery.
      Hines, 60666-0303 (Lock Box  Finance Center.  James Burkett
       66303, AMF O'Hare, IL).
      Hines, 60141 (Edward Hines,  Medical Center.  John J. DeNardo
       Jr. Hospital).
      Hines, 60141 (P.O. Box 76).  VA National      George T. Patterson
                                    Acquisition
                                    Center.
      Hines, 60141 (P.O. Box 27).  Service and      David Garcia
                                    Distribution
                                    Center.
      Marion, 62959 (2401 W. Main  Medical Center.  Linda Kurz
       St.).
      Moline, 61265 (P.O. Box      National         Larry Williams
       737, Rock Island Arsenal)    Cemetery.
       (Rock Island National
       Cemetery).
      Mound City, 62963 (P.O. Box  National         Ralph E. Church
       128, Hwys. 37 & 51) (Mail:   Cemetery.
       Jefferson Barracks
       National Cemetery, MO).
      North Chicago, 60064.......  Medical Center.  Alfred S. Pete
      Quincy, 62301 (36th & Maine  National         Larry Williams
       Sts.) (Mail: Rock Island     Cemetery.
       National Cemetery, Rock
       Island, IL).
      Springfield, 62707 (5063     National         Leon Murphy
       Camp Butler Rd., R #1)       Cemetery.
       (Camp Butler National
       Cemetery).
    INDIANA:
      Indianapolis, 46202 (1481    Medical Center.  Alice L. Wood
       W. 10th St.).
        Cold Spring Road Division
        Tenth Street Division
          (Mail: 1481 W. 10th
       St., Indianapolis)
      Indianapolis, 46204 (575 N.  Regional Office  Dennis R. Wyant
       Pennsylvania St.).
      Indianapolis, 46208 (700 W.  National         Bobby A. Motan
       38th St.) (Crown Hill        Cemetery.
       National Cemetery) (Mail:
       Marion National Cemetery,
       IN).
      Marion, 46952 (1700 E. 38th  National         Bobby A. Motan
       St.).                        Cemetery.
      New Albany, 47150 (1943      National         Gary D. Peak
       Elkin Ave.) (Mail: Zachary   Cemetery.
       Taylor National Cemetery,
       KY).
      Northern Indiana Health      Medical Center.  Michael W. Murphy
       Care System, 46805 (1600
       Randalia Dr., Fort Wayne).

    [[Page 487]]

    IOWA:
      Central Iowa Health Care     Medical Center.  Ellen DeGeorge-Smith
       System, 50310-5774 (30th
       and Euclid Ave.. Des
       Moines).
      Des Moines, 50309 (210       Regional Office  Norman W. Bauer
       Walnut St.).
      Iowa City, 52246-5774        Medical Center.  Gary L. Wilkinson
       (Highway 6 W.).
      Keokuk, 52632 (1701 J St.)   National         Larry Williams
       (Mail: Rock Island           Cemetery.
       National Cemetery, IL).
    KANSAS:
      Eastern Kansas Health Care   Medical Center   Edgar L. Tucker
       System, 66048                (medical and
       (Leavenworth).               domiciliary).
      Fort Leavenworth (Mail:      National         Jeffrey S. Barnes
       Leavenworth National         Cemetery.
       Cemetery, KS).
      Fort Scott, 66701 (P.O. Box  National         Jeffrey S. Barnes
       917).                        Cemetery.
      Leavenworth, 66048 (P.O.     National         Jeffrey S. Barnes
       Box 1694).                   Cemetery.
      Wichita, 67218 (5500 E.      Medical Center.  Kent Hill
       Kellogg).
      Wichita, 67218 (5500 E.      Regional Office  Robert Morrell, Acting
       Kellogg).
    KENTUCKY:
      Danville, 40442 (277 N. 1st  National         Jeffrey Teas
       St.) (Mail: Camp Nelson      Cemetery.
       National Cemetery, KY).
      Lebanon, 40033 (20 Hwy.      National         Gary D. Peak
       208E) (Mail: Zachary         Cemetery.
       Taylor National Cemetery,
       KY).
      Lexington, 40511...........  Medical Center.  Helen K. Cornish
        Cooper Drive Division
        Leestown Division
      Lexington, 40508 (833 W.     National         Jeffrey Teas
       Main St.) (Mail: Camp        Cemetery.
       Nelson National Cemetery,
       KY).
      Louisville, 40202 (545 S.    Regional Office  Henry W. Gresham
       3d St.).
      Louisville, 40202 (800 Zorn  Medical Center.  Larry J. Sander
       Ave.).
      Louisville, 40204 (701       National         Gary D. Peak
       Baxter Ave.) (Cave Hill      Cemetery.
       National Cemetery) (Mail:
       Zachary Taylor National
       Cemetery, KY).
      Louisville, 40207 (4701      National         Gary D. Peak
       Brownsboro Rd.) (Zachary     Cemetery.
       Taylor National Cemetery).
      Nancy, 42544 (Mill Springs   National         Jeffrey Teas
       National Cemetery) (Mail:    Cemetery.
       Camp Nelson National
       Cemetery, KY).
      Nicholasville, 40356 (6980   National         Jeffrey Teas
       Danville Rd.) (Camp Nelson   Cemetery.
       National Cemetery).
    LOUISIANA:
      Alexandria, 71301..........  Medical Center.  Allen S. Goss
      Baton Rouge, 70806 (220 N.   National         Virgil M. Wertenberger
       19th St.) (Mail: Port        Cemetery.
       Hudson National Cemetery,
       LA).
      New Orleans, 70146 (1601     Medical Center.  John D. Church, Jr.
       Peridido St.).
      New Orleans, 70113 (701      Regional Office  Gary Cole
       Loyola Ave.).
      Pineville, 71360 (209 E.     National         Sharon Bell-Goodrich,
       Shamrock Ave.) (Alexandria   Cemetery.        Trainee
       National Cemetery) (Mail:
       Natchez, NC).
      Shreveport, 71130 (510 E.    Medical Center.  Billy Valentine
       Stoner Ave.).
      Zachary, 70791 (20978 Port   National         Virgil M. Wertenberger
       Hickey Rd.) (Port Hudson     Cemetery.
       National Cemetery).
    MAINE:
      Togus, 04330...............  Medical and      John H. Sims, Jr.
                                    Regional
                                    Office Center.
      Togus, 04330 (VA Medical     National         Kurt Rotar
       and Regional Office          Cemetery.
       Center) (Mail:
       Massachusetts National
       Cemetery, MA).
    MARYLAND:
      Annapolis, 21401 (800 West   National         Robin Pohlman
       St.) (Mail: Baltimore        Cemetery.
       National Cemetery, MD).
      Baltimore, 21201 (31         Regional Office  John W. Smith
       Hopkins Plz.).
      Baltimore, 21228 (5501       National         Robin Pohlman
       Frederick Ave.).             Cemetery.
      Baltimore, 21228 (3445       National         Robin Pohlman
       Frederick Ave.) (Loudon      Cemetery.
       Park National Cemetery)
       (Mail: Baltimore National
       Cemetery, MD).
      Maryland Health Care         Medical Center.  Dennis Smith
       System, 21218 (3900 Loch
       Raven Blvd., Baltimore).
    MASSACHUSETTS:
      Bedford, 01730 (200 Springs  Medical Center.  William A. Conte
       Rd.) (Edith Nourse Rogers
       Memorial Veterans
       Hospital).
      Boston, 02130 (150 S.        Medical Center.  Elwood Headley
       Huntington Ave.).
      Boston, 02203 (John F.       Regional Office  Michael D. Olson
       Kennedy Federal Bldg.).
      Boston, 02108 (17 Court      Outpatient       combined VA Boston
       St.).                        Clinic.
      Bourne, 02532 (Connary       National         Kurt Rotar
       Ave.) (Massachusetts         Cemetery.
       National Cemetery).
      Brockton/West Roxbury,       Medical Center.  Michael Lawson
       02132 (1400 Veterans of
       Foreign Wars Pkwy., West
       Roxbury).
      Northampton, 01060.........  Medical Center.  Bruce A. Gordon

    [[Page 488]]

    MICHIGAN:
      Ann Arbor, 48105 (2215       Medical Center.  James Roseborough
       Fuller Rd.).
      Augusta, 49012 (15501        National         Robert Poe
       Dickman Rd.) (Fort Custer    Cemetery.
       National Cemetery).
      Battle Creek, 49106........  Medical Center.  Michael K. Wheeler
      Detroit, 48101.............  Medical Center.  James Roseborough
      Detroit, 48226 (477          Regional Office  Carlos B. Lott, Jr.
       Michigan Ave.).
      Iron Mountain, 49801.......  Medical Center.  Thomas Arnold
      Saginaw, 48602 (1500 Weiss   Medical Center.  Robert H. Sabin
       St.).
    MINNESOTA:
      Minneapolis, 55417 (1        Medical Center.  Charles A. Milbrandt
       Veterans Dr.).
      Minneapolis, 55450 (7601     National         Steve Muro
       34th Ave., S.) (Fort         Cemetery.
       Snelling National
       Cemetery).
      St. Cloud, 56301 (4801 8th   Medical Center.  Barry T. Bahl, Acting
       St. N.).
      St. Paul, 55111 (Bishop      Regional Office  Ronald J. Henke
       Henry Whipple Federal        and Insurance
       Bldg., Fort Snelling).       Center.
       Remittances: P.O. Box 1820.
    MISSISSIPPI:
      Biloxi, 39531..............  Medical Center   Julie Catellies
                                    (medical and
                                    domiciliary).
        Biloxi Hospital and
       Domiciliary Division
        Gulfport Hospital
       Division
          (Mail: Biloxi, MS)
      Biloxi, 39535-4968 (P.O.     National         Douglas W. Smith, Sr.
       Box 4968).                   Cemetery.
      Corinth, 38834 (1551 Horton  Medical Center   Mark E. Maynard
       St.) (Mail: Memphis          (medical and
       National Cemetery, TN).      domiciliary).
      Jackson, 39216 (1500 E.      Medical Center.  Richard P. Miller
       Woodrow Wilson Ave.).
      Jackson, 39269 (1660 E.      Regional Office  Mary F. Leyland
       Woodrow Wilson Ave.).
      Natchez, 39120 (41 Cemetery  National         Sharon Bell-Goodrich,
       Rd.).                        Cemetery.        Trainee
    MISSOURI:
      Columbia, 65201 (800         Medical Center.  Gary Campbell
       Hospital Dr.) (Harry S.
       Truman Memorial Veterans
       Hospital).
      Jefferson City, 65101 (1024  National         Ralph E. Church
       E. McCarthy) (Mail:          Cemetery.
       Jefferson Barracks
       National Cemetery, MO).
      Kansas City, 64128 (4801     Medical Center.  Hugh F. Doran
       Linwood Blvd.).
      Poplar Bluff, 63901........  Medical Center.  (Vacancy)
      Springfield, 65804 (1702 E.  National         Dane Freeman
       Seminole St.).               Cemetery.
      St. Louis, 63125...........  Medical Center.  Donald L. Ziegenhorn
        John J. Cochran Division
        Jefferson Barracks
       Division
      St. Louis, 63115 (P.O. Box   Records          Michael C. Baker
       5020).                       Management
                                    Center.
      St. Louis, 63103-2271 (400   Regional Office  Robert J. Epley
       S. 18th St.).
      St. Louis, 63125 (2900       National         Ralph E. Church
       Sheridan Dr.) (Jefferson     Cemetery.
       Barracks National
       Cemetery).
    MONTANA:
      Fort Harrison, 59636.......  Medical and      Joseph M. Underkofler
                                    Regional
                                    Office Center.
      Miles City, 59301..........  Medical Center.  Richard J. Stanley
    NEBRASKA:
      Greater Nebraska Health      Medical Center.  David A. Asper
       Care System, 68510 (600 S.
       70th St., Lincoln).
      Lincoln, 68516 (5631 S.      Regional Office  Geraldine Johnson
       48th St.).
      Maxwell, 69151 (HCO 1, Box   National         Jim Schwartz
       67) (Fort McPherson          Cemetery.
       National Cemetery).
      Omaha, 68105 (4101           Medical Center.  John J. Phillips
       Woolworth Ave.).
    NEVADA:
      Las Vegas, 89015 (102 Lake   Outpatient       Ramon J. Reevey
       Mead Dr.).                   Clinic.
      Reno, 89520 (1000 Locust     Medical Center.  Gary R. Whitfield
       St.).
      Reno, 89520 (1201 Terminal   Regional Office  Eileen Straub
       Way).
    NEW HAMPSHIRE:
      Manchester, 03104 (718       Medical Center.  Paul J. McCoch
       Smyth Rd.).
      Manchester, 03101 (275       Regional Office  Edward J. Hubbard
       Chestnut St.).
    NEW JERSEY:
      Beverly, 08010 (R #1,        National         Delores T. Blake
       Bridgeboro Rd.).             Cemetery.
      Newark, 07102 (20            Regional Office  Robert P. Van Sprang
       Washington Pl.).
      New Jersey Health Care       Medical Center.  Kenneth Mizrach
       System, 07019 (East
       Orange).
      Salem, 08079 (R.F.D. 3,      National         Delores T. Blake
       Fort Mott Rd., Box 542)      Cemetery.
       (Finn's Point National
       Cemetery) (Mail: Beverly
       National Cemetery, NJ).
      Somerville, 08876..........  Asset            Sharon Dufour
                                    Management
                                    Service.
    NEW MEXICO:
      Albuquerque, 87108 (2100     Medical Center.  Norman E. Browne
       Ridgecrest Dr. SE.).
      Albuquerque, 87102 (500      Regional Office  Sandra D. Epps
       Gold Ave. SW.).
      Fort Bayard, 88036 (P.O.     National         Gerald T. Vitela
       Box 189) (Fort Bayard        Cemetery.
       National Cemetery) (Mail:
       Fort Bliss National
       Cemetery, TX).

    [[Page 489]]

      Santa Fe, 87501 (P.O. Box    National         Gilbert Gallo
       88, 501 N. Guadalupe St.).   Cemetery.
    NEW YORK:
      Albany, 12208 (113 Holland   Medical Center.  Lawrence Flesh
       Ave.).
      Bath, 14810................  Medical Center   Michael J. Sullivan
                                    (medical and
                                    domiciliary).
      Bath, 14810 (VA Medical      National         David G. Dimmick
       Center).                     Cemetery.
      Bronx, 10468 (130 W.         Medical Center.  MaryAnn Musumeci
       Kingsbridge Rd.).
      Brooklyn, 11209 (800 Poly    Medical Center.  John Donnellan, Acting
       Pl.).
        Brooklyn Division
        St. Albans Division
      Brooklyn, 11205 (35 Ryerson  Outpatient       James J. Farsetta
       St.).                        Clinic.
      Brooklyn, 11208 (625         National         (Vacancy)
       Jamaica Ave.) (Cypress       Cemetery.
       Hills National Cemetery)
       (Mail: Long Island
       National Cemetery, NY).
      Buffalo, 14202 (111 W.       Regional Office  Gregory L. Mason
       Huron St.).
      Calverton, 11933 (210        National         Patrick Hallinan
       Princeton Blvd.).            Cemetery.
      Canandaigua, 14424.........  Medical Center.  Stuart Collyer
      Elmira, 14901 (1825 Davis    National         David G. Dimmick
       St.) (Woodlawn National      Cemetery.
       Cemetery) (Mail: Bath
       National Cemetery, NY).
      Farmingdale, 11735-1211      National         (Vacancy)
       (2040 Wellwood Ave.) (Long   Cemetery.
       Island National Cemetery).
      Hudson Valley Health Care    Medical Center.  Michael Sabo
       System, 10548 (Franklin
       Delano Roosevelt Hospital,
       Montrose).
      New York, 10014 (245 W.      Regional Office  (Vacancy)
       Houston Street).
      New York, 10001 (1st Ave.    Medical Center.  John Donnellan, Jr.
       at E. 24th St.).
      New York Health Care         Medical Center.  Richard S. Droske
       System, 14215 (3495 Bailey
       Ave., Buffalo).
      Northport, Long Island,      Medical Center.  Mary Dowling
       11768.
      Syracuse, 13210 (Irving      Medical Center.  Phillip Thomas
       Ave. and University Pl.).
    NORTH CAROLINA:
      Asheville, 28805...........  Medical Center.  James A. Christian
      Durham, 27705 (508 Fulton    Medical Center.  Michael Phaup
       St. and Erwin Rd.).
      Fayetteville, 28301 (2300    Medical Center.  Richard Baltz
       Ramsey St.).
      New Bern, 28560 (1711        National         (Vacancy)
       National Ave.).              Cemetery.
      Raleigh, 27610 (501 Rock     National         Abe Stice
       Quarry Rd.).                 Cemetery.
      Salisbury, 28144 (1601       Medical Center.  (Vacancy)
       Brenner Ave.).
      Salisbury, 28144 (202        National         Margaret S. Yarborough
       Government Rd.).             Cemetery.
      Wilmington, 28403 (2011      National         (Vacancy)
       Market St.) (Mail: New       Cemetery.
       Bern National Cemetery,
       NC).
      Winston-Salem, 27155 (251    Regional Office  John Montgomery
       N. Main St.).
    NORTH DAKOTA:
      Fargo, 58102 (655 First      Medical and      Douglas M. Kenyon
       Ave.).                       Regional
                                    Office Center.
    OHIO:
      Chillicothe, 45601.........  Medical Center.  Michael W. Walton
      Cincinnati, 45220 (3200      Medical Center.  Gary N. Nugent
       Vine St.).
      Cleveland, 44106-3800        Medical Center.  William Montague
       (10701 East Blvd.).
        Becksville Division
        Wade Park Division
      Cleveland, 44199 (1240 E.    Regional Office  Phillip J. Ross
       9th St.).
      Columbus, 43221 (2090 Kenny  Outpatient       Lilian T. Thome
       Rd.).                        Clinic.
      Dayton, 45428 (VA Medical    Medical Center   Steve Cohen
       Center, 4100 W. 3d St.).     (medical and
                                    domiciliary).
      Dayton, 45428 (VA Medical    National         Karen J. DuHart
       Center, 4100 W. 3d St.).     Cemetery.
    OKLAHOMA:
      Fort Gibson, 74434 (1423     National         Candice Underwood
       Cemetery Rd.).               Cemetery.
      Muskogee, 74401 (Memorial    Medical Center.  (Vacancy)
       Station, Honor Heights
       Dr.).
      Muskogee, 74401 (125 S.      Regional Office  William D. Fillman, Jr.
       Main St.).
      Oklahoma City, 73104 (921    Medical Center.  Steve J. Gentling
       NE. 13th St.).
    OREGON:
      Eagle Point, 97524 (2763     National         Darryl Ferrell
       Riley Rd.).                  Cemetery.
      Portland, 97207 (3710 SW.    Medical Center.  William Ted Galey
       U.S. Veterans Hospital
       Rd.).
      Portland, 97204 (1220 SW.    Regional Office  Joseph Williams
       3d Ave.).
      Portland, 97266-6937 (11800  National         Billy D. Murphy
       SE. Mt. Scott Blvd., P.O.    Cemetery.
       Box 66147) (Willamette
       National Cemetery).
      Roseburg, 97470-6513.......  Medical Center.  Alan S. Perry
      Roseburg, 97470 (VA Medical  National         Billy D. Murphy
       Center) (Mail: Willamette    Cemetery.
       National Cemetery, OR).
      White City, 97503..........  Domiciliary....  George H. Andries, Jr.
    PENNSYLVANIA:
      Altoona, 16602-4377........  Medical Center.  Gerald L. Williams
      Annville, 17003-9618 (R 2,   National         Charlene R. Lewis
       Box 484) (Indiantown Gap     Cemetery.
       National Cemetery).

    [[Page 490]]

      Aspinwall (see Pittsburgh,
       15240)
      Butler, 16001-2480.........  Medical Center.  Michael Moreland
      Coatesville, 19320.........  Medical Center.  Gary W. Devansky
      Erie, 16501 (135 E. 38th     Medical Center.  Stephen M. Lucas
       St. Blvd.).
      Lebanon, 17042.............  Medical Center.  (Vacancy)
      Philadelphia, 19101 (5000    Regional Office  Thomas M. Lastowka
       Wissahickon Ave.)            and Insurance
       (Insurance remittances:      Center.
       P.O. Box 7787). (Mail:
       P.O. Box 42954).
      Philadelphia, 19104          Medical Center.  Earl F. Falast
       (University and Woodland
       Aves.).
      Philadelphia, 19138 (Haines  National         Delores T. Blake
       St. and Limekiln Pike)       Cemetery.
       (Mail: Beverly National
       Cemetery, NJ).
      Pittsburgh, 15222 (1000      Regional Office  Barry S. Jackson
       Liberty Ave.).
      Pittsburgh, 15206 (Highland  Medical Center.  Thomas A. Cappello
       Dr.).
      Pittsburgh, 15240            Medical Center.  Thomas A. Cappello
       (University Dr. C).
        Aspinwall Division
        Pittsburgh Division
          (Mail: University
       Drive, Pittsburgh)
      Wilkes-Barre, 18711 (1111    Medical Center.  Reedes Hurt
       East End Blvd.).
    PHILIPPINE REPUBLIC:
      Manila (1131 Roxas Blvd.)    Regional Office  (Vacancy)
       (APO 96440).                 and Outpatient
                                    Clinic.
    PUERTO RICO:
      Bayamon, 00960 (P.O. Box     National         Jorge Lopez
       1298) (Puerto Rico           Cemetery.
       National Cemetery).
      Hato Rey, 00918 (U.S.
       Courthouse and Federal
       Bldg., Carlos E. Chardon
       St.).
      San Juan, 00927-5800         Medical Center.  Jamie Palmer
       (Barrio Monacillos G.P.O.,
       Box 364867).
      San Juan, 00936 (U.S.        Regional Office  Mary F. Leyland
       Courthouse and Federal
       Bldg., Carlos E. Chardon
       St., Hato Rey, G.P.O. Box
       364867).
    RHODE ISLAND:
      Providence, 02903 (380       Regional Office  Peter Wells
       Westminster Mall).
      Providence, 02908 (Davis     Medical Center.  Edward H. Seiler
       Park).
    SOUTH CAROLINA:
      Beaufort, 29902 (1601        National         Walter A. Gray
       Boundary St.).               Cemetery.
      Charleston, 29401-5799 (109  Medical Center.  R. John Vogel
       Bee St.).
      Columbia, 29201 (William     Medical Center.  Robert M. Athey
       Jennings Bryan Dorn
       Veterans Hospital).
      Columbia, 29201 (1801        Regional Office  R. Stedman Sloan, Jr.
       Assembly St.).
      Florence, 29501 (803 E.      National         Kenneth LaFevor
       National Cemetery Rd.).      Cemetery.
    SOUTH DAKOTA:
      Fort Meade, 57741..........  Medical Center.  Peter P. Henry
      Hot Springs, 57747 (Fort     Medical Center   Daniel Marsh
       Meade National Cemetery).    (medical and
                                    domiciliary).
      Hot Springs, 57747 (VA       National         Douglas D. Miner
       Medical Center) (Mail:       Cemetery.
       Black Hills National
       Cemetery, SD).
      Sioux Falls, 57117 (Royal    Medical Center   R. Vincent Crawford
       C. Johnson Veterans          and Regional
       Memorial Hospital) (Mail:    Office.
       P.O. Box 5046, 25051 W.
       22d St.).
      Sturgis, 57785 (P.O. Box
       640) (Mail: Black Hills
       National Cemetery).
      Sturgis, 57785 (P.O. Box     National         Douglas D. Miner
       640) (Black Hills National   Cemetery.
       Cemetery).
    TENNESSEE:
      Chattanooga, 37404 (1200     National         James Wallace
       Bailey Ave.).                Cemetery.
      Knoxville, 37917 (939 Tyson  National         Rodney Dunn
       St. NW.) (Mail: Mountain     Cemetery.
       Home).
      Madison, 37115-4619 (1420    National         Joe Nunnally
       Gallatin Rd. S.)             Cemetery.
       (Nashville National
       Cemetery).
      Memphis, 38104 (1030         Medical Center.  Kenneth L. Mulholland,
       Jefferson Ave.).                              Jr.
      Memphis, 38122 (3568 Townes  National         Mark E. Maynard
       Ave.).                       Cemetery.
      Mountain Home, 37684         Medical Center   Carl Gerber
       (Johnson City).              (medical and
                                    domiciliary).
      Mountain Home, 37684 (P.O.   National         Rodney Dunn
       Box 8).                      Cemetery.
      Murfreesboro, 37129-1236...  Medical Center.  Brian Heckert
      Nashville, 37212-2637 (1310  Medical Center.  William Mountcastle
       24th Ave. S.).
      Nashville, 37203 (110 9th    Regional Office  Thomas R. Jensen
       Ave. S.).
    TEXAS:
      Amarillo, 79106 (6010        Medical Center.  Wallace M. Hopkins
       Amarillo Blvd. W.).
      Austin, 78772 (1615 E.       Automation       Robert Evans
       Woodward St.).               Center.
      Austin, 78714-9575 (P.O.     Financial        Harlan R. Hively
       Box 149975).                 Services
                                    Center.
      Big Spring, 79720..........  Medical Center.  Cary Brown
      Bonham, 75418 (Sam Rayburn   Medical Center   George Moore, Jr.
       Memorial Veterans Center).   (medical and
                                    domiciliary).

    [[Page 491]]

      Central Texas Health Care    Medical Center   Dean Billik
       System, 76504 (Olin E.       (medical and
       Teague Veterans Center,      domiciliary).
       Temple).
      Dallas, 75216 (4500 S.       Medical Center.  Alan Harper
       Lancaster Rd.).
      El Paso, 79925 (5919 Brook   Outpatient       Frank Caldwell
       Hollow Dr.).                 Clinic.
      Fort Bliss, 79906 (5200      National         Gerald T. Vitela
       Fred Wilson Rd., P.O. Box    Cemetery.
       6342).
      Houston, 77030 (2002         Medical Center.  David Whately
       Holcombe Blvd.).
      Houston, 77030 (6900 Almeda  Regional Office  Thomas R. Wagner
       Rd.).
      Houston, 77038 (10410        National         Jose R. Coronado
       Veterans Memorial Dr.).      Cemetery.
      Kerrville, 78028 (VA         National         Joe A. Ramos
       Medical Center, 3600         Cemetery.
       Memorial Blvd.) (Mail:
       Fort Sam Houston, TX).
      San Antonio, 78202 (517      National         Joe A. Ramos
       Paso Hondo St.) (Mail:       Cemetery.
       Fort Sam Houston National
       Cemetery, TX).
      San Antonio, 78209 (1520     National         Joe A. Ramos
       Harry Wurzbach Rd.) (Fort    Cemetery.
       Sam Houston National
       Cemetery).
      South Texas Veterans Health  Medical Center.  Jose R. Coronado
       Care System, 78285 (7400
       Merton Minter Blvd., San
       Antonio) (Audie L. Murphy
       Memorial Veterans
       Hospital).
      Waco, 76711 (4800 Memorial   Medical Center.  A. Reddy, Acting
       Dr.).
      Waco, 76799 (701 Clay Ave.)  Regional Office  Jerry G. McRae
    UTAH:
      Salt Lake City, 84147 (125   Regional Office  Douglas B. Wadsworth
       S. State St.).
      Salt Lake City, 84148 (500   Medical Center.  James Floyd
       Foothill Blvd.).
    VERMONT:
      White River Junction, 05009  Medical and      Gary M. DeGasta
                                    Regional
                                    Office Center.
    VIRGINIA:
      Alexandria, 22314 (1450      National         Lawrence Bibbs
       Wilkes St.) (Mail:           Cemetery.
       Culpeper National
       Cemetery, VA).
      Culpeper, 22701 (305 U.S.    National         Lawrence Bibbs
       Ave.).                       Cemetery.
      Danville, 24541 (721 Lee     National         Margaret S. Yarborough
       St.) (Mail: Salisbury        Cemetery.
       National Cemetery, NC).
      Hampton, 23667.............  Medical Center   Bettye Story
                                    (medical and
                                    domiciliary).
      Hampton, 23667 (Cemetery     National         Homer D. Hardamon
       Rd. at Marshall Ave., VA).   Cemetery.
      Hampton, 23667 (VA Medical   National         Homer D. Hardamon
       Center) (Mail: Cemetery      Cemetery.
       Rd. at Marshall Ave., VA).
      Hopewell, 23860 (10th Ave.   National         Homer D. Hardamon
       and Davis St.) (City Point   Cemetery.
       National Cemetery) (Mail:
       Richmond National
       Cemetery, VA).
      Leesburg, 22075 (Route 7)    National         Lawrence Bibbs
       (Balls Bluff National        Cemetery.
       Cemetery) (Mail: Culpeper
       National Cemetery, VA).
      Mechanicsville, 23111        National         Homer D. Hardamon
       (Route 156 N.) (Cold         Cemetery.
       Harbor National Cemetery)
       (Mail: Richmond National
       Cemetery, VA).
      Richmond, 23249 (1201 Broad  Medical Center.  James W. Dudley
       Rock Rd.).
      Richmond, 23231 (1701        National         Homer D. Hardamon
       Williamsburg Rd.).           Cemetery.
      Richmond, 23231 (8620        National         Homer D. Hardamon
       Varina Rd.) (Fort Harrison   Cemetery.
       National Cemetery) (Mail:
       Richmond National
       Cemetery, VA).
      Richmond, 23231 (8301        National         Homer D. Hardamon
       Willis Church Rd.)           Cemetery.
       (Glendale National
       Cemetery) (Mail: Richmond
       National Cemetery, VA).
      Roanoke, 24011 (210          Regional Office  James A. Maye
       Franklin Rd. SW.).
      Salem, 24153...............  Medical Center.  John M. Presley
      Sandston, 23150 (400 E.      National         Homer D. Hardamon
       Williamsburg Rd.) (Seven     Cemetery.
       Pines National Cemetery)
       (Mail: Richmond National
       Cemetery, VA).
      Staunton, 24401 (901         National         Lawrence Bibbs
       Richmond Ave.) (Mail:        Cemetery.
       Culpeper National
       Cemetery, VA).
      Triangle, 22172 (R #619,     National         Patricia K. Novak
       18424 Joplin Rd.)            Cemetery.
       (Quantico National
       Cemetery).
      Winchester, 22601 (401       National         Lawrence Bibbs
       National Ave.) (Mail:        Cemetery.
       Culpeper National
       Cemetery, VA).
    WASHINGTON:
      Pugent Sound Health Care     Medical Center.  Timothy Williams
       System, 98108 (4435 Beacon
       Ave. S., Seattle).
      Seattle, 98174 (915 2d       Regional Office  Michael Walcoff
       Ave.).
      Spokane, 99205 (N. 4815      Medical Center.  Joseph M. Manley
       Assembly St.).
      Walla Walla, 99362 (77       Medical Center.  George Marnell
       Wainwright Dr.).
    WEST VIRGINIA:
      Beckley, 25801 (200          Medical Center.  Gerald Husson
       Veterans Ave.).
      Clarksburg, 26301..........  Medical Center.  Michael W. Neusch

    [[Page 492]]

      Grafton, 26354 (R #2, Box    National         Patrick Lovett
       127) (West Virginia          Cemetery.
       National Cemetery).
      Grafton, 26354 (431 Walnut   National         Patrick Lovett
       St.) (Mail: West Virginia    Cemetery.
       National Cemetery, WV)
       (Grafton National
       Cemetery, WV).
      Huntington, 25701 (1540      Medical Center.  David Pennington
       Spring Valley Dr.).
      Huntington, 25701 (640 4th   Regional Office  David Allen, Acting
       Ave.).
      Martinsburg, 25401.........  Medical Center   Glen Grippen
                                    (medical and
                                    domiciliary).
    WISCONSIN:
      Madison, 53705 (2500         Medical Center.  Nathan L. Geraths
       Overlook Ter.) (William S.
       Middleton Memorial
       Veterans Hospital).
      Milwaukee, 53295-4000 (5000  Medical Center   Russell E. Struble
       W. National Ave.).           (medical and
                                    domiciliary).
      Milwaukee, 53295-4000 (5000  Regional Office  Jon A. Baker
       W. National Ave., Bldg. 6).
      Milwaukee, 53295-4000 (5000  National         Richard A. Anderson
       W. National Ave.) (Wood      Cemetery.
       National Cemetery).
      Tomah, 54660...............  Medical Center.  Stanley Q. Johnson
    WYOMING:
      Cheyenne, 82001 (2360 E.     Medical Center.  Richard Fry
       Pershing Blvd.).
      Sheridan, 82801............  Medical Center.  Maureen Humphrys
    ------------------------------------------------------------------------

    Sources of Information

    Audiovisuals  Persons interested in the availability of VA video
    productions or exhibits for showing outside VA may write the Chief,
    Media Services Division (032B), Department of Veterans Affairs, 810
    Vermont Avenue NW., Washington, DC 20420. Phone, 202-273-9781 or 9782.
    Contracts and Small Business Activities  Persons seeking to do business
    with the Department of Veterans Affairs may contact the Director,
    Acquisition Resources Service (95), 810 Vermont Avenue NW., Washington,
    DC 20420. Phone, 202-273-8815. A brochure entitled Doing Business With
    the Department of Veterans Affairs, which describes acquisition
    opportunities and contact points, is available upon request. The Office
    of Acquisition and Materiel Management also distributes information
    regarding VA business opportunities electronically through the Internet,
    at http://www.va.gov/oa&mm/index.htm.
        The Handbook for Veterans in Business, prepared with the veteran in
    mind, which contains information on procurement programs, acquisition
    regulatory requirements, and general guidance on marketing the Federal
    Government, and more specifically VA, is also available to veterans upon
    request. Persons seeking information regarding special contracting and
    subcontracting programs for small, disadvantaged, 8(a) certified, and
    women- and veteran-owned small businesses may contact the Director,
    Office of Small and Disadvantaged Business Utilization (00SB). Phone,
    202-565-8124.
        The Veterans Benefits Administration enforces laws which prohibit
    discrimination on the basis of race, color, national origin, disability,
    and age in federally assisted programs. Information regarding these laws
    can be obtained from the nearest VA regional office.
    Electronic Access  Information concerning the Department of Veterans
    Affairs is available electronically through the Internet, at http://
    www.va.gov/.
    Employment  The Department of Veterans Affairs employs physicians,
    dentists, podiatrists, optometrists, nurses, nurse anesthetists,
    physician assistants, expanded-function dental auxiliaries, registered
    respiratory therapists, certified respiratory technicians, licensed
    physical therapists, occupational therapists, pharmacists, and licensed
    practical or vocational nurses under VA's excepted merit system. This
    system does not require civil service eligibility. Other professional,
    technical, administrative, and clerical occupations exist in VA that do
    require civil service eligibility. Persons interested in employment
    should

    [[Page 493]]

    contact the Human Resources Management Office at their nearest VA
    facility. All qualified applicants will receive consideration for
    appointments without regard to race, religion, color, national origin,
    sex, political affiliation, or any nonmerit factor.
    Freedom of Information Act Requests  Inquiries should be directed to the
    Assistant Secretary for Management, Information Management Service
    (045A4), 810 Vermont Avenue NW., Washington, DC 20420. Phone, 202-273-
    8135.
    Inspector General Inquiries and Hotline  Publicly available documents
    and information on the VA Office of Inspector General are available
    electronically through the Internet, at http://www.va.gov/oig/
    homepage.htm. Complaints may be sent by mail to the VA Inspector General
    (53E), P.O. Box 50410, Washington, DC 20091-0410. Hotline phone, 800-
    488-8244. E-mail, vaoig.hotline@forum.va.gov.
    Medical Center (Hospital) Design, Construction, and Related Services  VA
    projects requiring services for design, construction, and other related
    services are advertised in the Commerce Business Daily. Architectural/
    engineering firms interested in designing VA medical center construction
    projects may write to the Director, Program Support Service (187B).
    Phone, 202-565-4181. Construction contractors should address their
    inquiries to the Chief, Office and Library Support Division (182C).
    Phone, 202-565-5171. Contact either office at the Department of Veterans
    Affairs Central Office, 810 Vermont Avenue NW., Washington, DC 20420; or
    write to the Chief, Acquisition and Materiel Management, at any VA
    medical center or regional office center (see listing in the preceding
    text).
    News Media  Representatives of the media outside Washington, DC, may
    contact VA through the nearest regional Office of Public Affairs:

      Atlanta (404-347-3236)
      Chicago (312-353-4076)
      Dallas (214-767-9270)
      Denver (303-914-5855)
      Los Angeles (310-268-4207)
      New York (212-807-3429)

    National and Washington, DC, media may contact the Office of Public
    Affairs in the VA Central Office, 810 Vermont Avenue NW., Washington, DC
    20420. Phone, 202-273-5700.
    Publications  Annual Report of the Secretary of Veterans Affairs may be
    obtained (in single copies), without charge, from the Reports and
    Information Service (008C2), 810 Vermont Avenue NW., Washington, DC
    20420.
        The 1998 VA pamphlet Federal Benefits for Veterans and Dependents
    (80-98-1) is available for sale by the Superintendent of Documents,
    Government Printing Office, Washington, DC 20402.
        Board of Veterans Appeals Index (I-01-1), an index to appellate
    decisions, is available on microfiche in annual cumulation from July
    1977 through December 1994. The quarterly indexes may be purchased for
    $7 and annual cumulative indexes for $22.50. Annual indexes and BVA
    decisions for 1992 and 1993 are also available on CD-ROM for $30. The
    VADEX/CITATOR of Appellate Research Materials is a complete printed
    quarterly looseleaf cumulation of research material which may be
    purchased for $175 with binder and for $160 without binder. The Vadex
    Infobase, a computer-searchable version of the VADEX, is also available
    on diskettes for $100 per copy. These publications may be obtained by
    contacting Promisel and Korn, Inc. Phone, 301-986-0650. Beginning in
    1993, archived decisions of the Board of Veterans' Appeals are available
    on CD-ROM, which may be obtained from the Superintendent of Documents,
    Government Printing Office, Washington, DC 20402.
        VA Pamphlet, A Summary of Department of Veteran Affairs Benefits
    (27-82-2), may be obtained, without charge, from any VA regional office.
        Interments in VA National Cemeteries, VA NCS-IS-1, provides a list
    of national cemeteries and information on procedures and eligibility for
    burial. Copies may be obtained without charge from the National Cemetery
    System (402B2), 810 Vermont Avenue NW., Washington, DC 20420.

    [[Page 494]]

        A construction research report listing may be obtained from the
    Director, Program Management and Planning Office (O82), Office of
    Facilities, Department of Veterans Affairs, 811 Vermont Avenue NW.,
    Washington, DC 20420. Phone, 202-565-5781.

    For further information, contact the Office of Public Affairs,
    Department of Veterans Affairs, 810 Vermont Avenue NW., Washington, DC
    20420. Phone, 202-273-5700. Internet, http://www.va.gov/.