[United States Government Manual]
[May 30, 1997]
[Pages 704-709]
[From the U.S. Government Publishing Office, www.gpo.gov]




UNITED STATES POSTAL SERVICE

475 L'Enfant Plaza SW., Washington, DC 20260-0010
Phone, 202-268-2000

Board of Governors:                                 

Chairman of the Board                             Tirso del Junco, M.D.
Vice Chairman of the Board                        Sam Winters
Secretary of the Board                            Thomas J. Koerber
Inspector General                                 Karla Wolfe Corcoran
Governors                                         Susan E. Alvarado, 
                                                          LeGree S. 
                                                          Daniels, Einar 
                                                          V. Dyhrkopp, 
                                                          S. David 
                                                          Fineman, Bert 
                                                          H. Mackie, Ned 
                                                          R. McWherter, 
                                                          Robert F. 
                                                          Rider
Postmaster General and Chief Executive Officer    Marvin Runyon
Deputy Postmaster General                         Michael S. Coughlin


[[Page 705]]


Management:                                         

Postmaster General and Chief Executive Officer    Marvin Runyon
Deputy Postmaster General                         Michael S. Coughlin
Chief Operating Officer and Executive Vice        William J. Henderson
        President
Chief Financial Officer and Senior Vice           Michael J. Riley
        President
Chief Marketing Officer and Senior Vice           Allen R. Kane
        President
Senior Vice President and General Counsel         Mary S. Elcano
Senior Vice President, Corporate and Legislative  Larry M. Speakes
        Affairs
Vice President and Consumer Advocate              (vacancy)
Vice President, Controller                        M. Richard Porras
Vice President, Core Business Marketing           Robert Krause
Vice President, Customer Relations                John R. Wargo
Vice President, Diversity Development             Robert F. Harris
Vice President, Engineering                       William J. Dowling
Vice President, Facilities                        Rudolph K. Umscheid
Vice President, Human Resources                   Yvonne D. Maguire
Vice President, Information Systems               Richard D. Weirich
Vice President, International Business            James F. Grubiak
Vice President, Labor Relations                   Joseph J. Mahon, Jr.
Vice President, Legislative Affairs               (vacancy)
Vice President, Marketing Systems                 John H. Ward
Vice President, Operations Redesign               (vacancy)
Vice President, Operations Support                Nicholas F. Barranca
Vice President, Purchasing and Materials          A. Keith Strange
Vice President, Quality                           Norman E. Lorentz
Vice President, Retail                            Patricia M. Gibert
Vice President, Strategic Initiatives             Darrah Porter
Vice President, Strategic Planning                Robert A.F. Reisner
Vice President, Tactical Marketing and Sales      Gail G. Sonnenberg
        Development
Vice President, Workforce, Planning and Service   James C. Walton
        Management
Judicial Officer                                  James A. Cohen
Chief Postal Inspector                            Kenneth J. Hunter
    Deputy Chief Inspector,                       James K. Belz
            Administration
    Deputy Chief Inspector, Audit                 Alan B. Kiel
    Deputy Chief Inspector, Criminal              Michael Boswell
            Investigations

Area Operations:                                    

Vice President, Allegheny Area                    Clarence E. Lewis, Jr.
Vice President, Great Lakes Area                  J.T. Weeker
Vice President, Mid-Atlantic Area                 Henry A. Pankey
Vice President, Mid-West Area                     William J. Brown
Vice President, New York Metro Area               John F. Kelly
Vice President, Northeast Area                    Jon Steele
Vice President, Pacific Area                      Gene R. Howard
Vice President, Southeast Area                    David C. Bakke

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Vice President, Southwest Area                    Charles K. Kernan
Vice President, Western Area                      Craig G. Wade

[For the United States Postal Service statement of organization, see the 
        Code of Federal Regulations, Title 39, Parts 221-226]

------------------------------------------------------------------------

The United States Postal Service provides mail processing and delivery 
services to individuals and businesses within the United States. The 
Service is committed to serving customers through the development of 
efficient mail-handling systems and operates its own planning and 
engineering programs. It is also the responsibility of the Postal 
Service to protect the mails from loss or theft and to apprehend those 
who violate postal laws.


The Postal Service was created as an independent establishment of the 
executive branch by the Postal Reorganization Act (39 U.S.C. 101 et 
seq.), approved August 12, 1970. The United States Postal Service 
commenced operations on July 1, 1971.
    The Postal Service has approximately 761,000 employees and handles 
about 183 billion pieces of mail annually. The chief executive officer 
of the Postal Service, the Postmaster General, is appointed by the nine 
Governors of the Postal Service, who are appointed by the President with 
the advice and consent of the Senate for overlapping 9-year terms. The 
Governors and the Postmaster General appoint the Deputy Postmaster 
General, and these 11 people constitute the Board of Governors.
    In addition to the national headquarters, there are area and 
district offices supervising approximately 38,000 post offices, 
branches, stations, and community post offices throughout the United 
States.

Activities

In order to expand and improve service to the public, the Postal Service 
is engaged in customer cooperation activities, including the development 
of programs for both the general public and major customers. The 
Consumer Advocate, a postal ombudsman, represents the interest of the 
individual mail customer in matters involving the Postal Service by 
bringing complaints and suggestions to the attention of top postal 
management and solving the problems of individual customers. To provide 
postal services responsive to public needs, the Postal Service operates 
its own planning, research, engineering, real estate, and procurement 
programs specially adapted to postal requirements, and maintains close 
ties with international postal organizations.
    The Postal Service is the only Federal agency whose employment 
policies are governed by a process of collective bargaining under the 
National Labor Relations Act. Labor contract negotiations, affecting all 
bargaining unit personnel, as well as personnel matters involving 
employees not covered by collective bargaining agreements, are 
administered by Labor Relations or Human Resources.
    The United States Postal Inspection Service is the Federal law 
enforcement agency which has jurisdiction in criminal matters affecting 
the integrity and security of the mail. Postal Inspectors enforce more 
than 100 Federal statutes involving mail fraud, mail bombs, child 
pornography, illegal drugs, mail theft, and other postal crimes, as well 
as being responsible for the protection of all postal employees. 
Inspectors also audit postal contracts and financial accounts.

[[Page 707]]



[[Page 708]]

         Postal Inspection Service--United States Postal Service        
------------------------------------------------------------------------
      Division Office                  Address               Telephone  
------------------------------------------------------------------------
Atlanta, GA................  P.O. Box 16489, 30321-0489.    404-608-4500
Boston, MA.................  7th Fl., 425 Summer St.,       617-464-8000
                              02210-1736.                               
Buffalo, NY................  1200 Main Place Twr., 14202-   716-853-5300
                              3796.                                     
Charlotte, NC..............  2901 I-85 South, 28228-3000    704-329-9120
Chicago, IL................  Rm. 50190, 433 W. Harrison     312-983-7900
                              St., 60669-2201.                          
Cincinnati, OH.............  Suite 400, 895 Central         513-684-8000
                              Ave., 45202-5748.                         
Cleveland, OH..............  P.O. Box 5726, 44101-0726..    216-443-4000
Denver, CO.................  Suite 900, 1745 Stout St.,     303-313-5320
                              80202-3034.                               
Detroit, MI................  P.O. Box 330119, 48232-6119    313-226-8184
Fort Worth, TX.............  P.O. Box 162929, 76161-2929    817-625-3400
Houston, TX................  P.O. Box 1276, 77251-1276..    713-238-4400
Kansas City, MO............  Suite 850, 3101 Broadway,      816-932-0400
                              64111-2416.                               
Los Angeles, CA............  P.O. Box 2000, Pasadena,       818-405-1200
                              91102-2000.                               
Memphis, TN................  P.O. Box 3180, 38173-0180..    901-576-2077
Miami, FL..................  6th Fl., 3400 Lakeside Dr.,    954-436-7200
                              Miramar, 33027-3242.                      
Newark, NJ.................  P.O. Box 509, 07101-0509...    201-693-5400
New York, NY...............  P.O. Box 555, 10116-0555...    212-330-3844
Philadelphia, PA...........  P.O. Box 7500, 19101-9000..    215-895-8450
Phoenix, AZ................  P.O. Box 20666, 85036-0666.    602-223-3660
Pittsburgh, PA.............  Rm. 2101, 1001 California      412-359-7900
                              Ave., 15290-9000.                         
Richmond, VA...............  P.O. Box 25009, 23260-5009.    804-418-6100
St. Louis, MO..............  1106 Walnut St., 63199-2201    314-539-9300
St. Paul, MN...............  P.O. Box 64558, 55164-0558.    612-293-3200
San Francisco, CA..........  P.O. Box 882528, 94188-2528    415-778-5800
San Juan, PR...............  P.O. Box 363667, 00936-3667    787-749-7600
Seattle, WA................  P.O. Box 400, 98111-4000...    206-442-6300
Tampa, FL..................  P.O. Box 22526, 33622-2526.    813-281-5200
Washington, DC.............  P.O. Box 96096, 20066-6096.    202-636-2300
------------------------------------------------------------------------

Sources of Information

Inquiries on the following information should be directed to the 
specified office, U.S. Postal Service, 475 L'Enfant Plaza SW., 
Washington, DC 20260.

Consumer Information  Contact the Consumer Advocate. Phone, 202-268-
2284. Information on past and present schemes used to defraud the public 
is available through Congressional and Public Affairs, Postal Inspection 
Service. Phone, 202-268-4293.

Contracts and Small Business Activities  Contact Purchasing. Phone, 202-
268-4633.

Employment  General information about jobs such as clerk, letter 
carrier, etc., including information about programs for veterans, may be 
obtained by contacting the nearest post office.
    Individuals interested in working at the Postal Headquarters in 
Washington, DC, may obtain information by calling 800-562-8777 (800-JOB-
USPS).
    Information about Inspection Service employment may be obtained from 
the Chief Postal Inspector. Phone, 202-268-4267.
Films  Contact Corporate Relations for films available for loan to the 
public. Phone, 202-268-2189.

Philatelic Information  Contact Stamp Services. Phone, 202-268-2562.

Philatelic Sales  Contact the Philatelic Fulfillment Service Center, 
Kansas City, MO 64179-1009. Phone, 800-782-6724 (800-STAMP-24).

Publications  Pamphlets on mailability, postage rates and fees, and many 
other topics may be obtained free of charge from the nearest post 
office.
    Most postal regulations are contained in Postal Service manuals 
covering domestic mail, international mail, postal operations, 
administrative support, employee and labor relations, financial 
management, and procurement. These manuals and other publications 
including the National Five-Digit ZIP Code and Post Office Directory 
(Publication 65) may be purchased from the Superintendent of Documents, 
Government Printing Office, Washington, DC 20402-0001. The National 
Five-Digit ZIP Code and Post

[[Page 709]]

Office Directory is also available through local post offices.
Reading Rooms  Located on 11th Floor North, Library. Phone, 202-268-
2900.

For further information, contact the U.S. Postal Service, 475 L'Enfant 
Plaza SW., Washington, DC 20260. Phone, 202-268-2000.