    [United States Government Manual]
    [May 30, 1997]
    [Pages 565-576]
    [From the U.S. Government Publishing Office, www.gpo.gov]

    GENERAL SERVICES ADMINISTRATION

    General Services Building, Eighteenth and F Streets NW., Washington, DC
    20405
    Phone, 202-708-5082

    Administrator of General Services                 David J. Barram,
                                                              Acting
    Deputy Administrator                              Thurman M. Davis,
                                                              Acting
    Chief of Staff                                    Martha N. Johnson
    Associate Administrator for Equal Employment      James M. Taylor,
            Opportunity                                       Acting
    Associate Administrator for Enterprise            Dietra L. Ford
            Development
    Associate Administrator for Public Affairs        Beth Newburger
    Associate Administrator for Congressional and     William R. Ratchford
            Intergovernmental Affairs
    Associate Administrator for Management Services   Martha N. Johnson
            and Human Resources
        Deputy Associate Administrator                Jack J. Landers
        Director of Human Resources                   Gail T. Lovelace
        Director of Management Controls and           John H. Davenjay
                Evaluation
        Director of Management Services               Elaine P. Dade, Acting
        Controller                                    Elisabeth Gustafson
        Director of the Executive                     Eric Dodds
                Secretariat
    Chief Information Officer                         Joe M. Thompson
        Deputy Chief Information Officer              Donald L. Venneberg
        Director of Business Development              John C. Thomas
        Assistant Chief Information Officer           Donald P. Heffernan
                for Information
                Infrastructure and Support
        Assistant Chief Information Officer           Shereen G. Remez
                for Planning and Information
                Architecture
    Inspector General                                 William R. Barton
        Deputy Inspector General                      Joel S. Gallay
        Executive Assistant to the Inspector          Garrett J. Day
              General

    [[Page 566]]

        Assistant Inspector General for               James E. Le Gette
                Administration
        Assistant Inspector General for               William E. Whyte, Jr.
                Auditing
        Assistant Inspector General for               James E. Henderson
                Investigations
        Counsel to the Inspector General              Kathleen S. Tighe
        Director, Internal Evaluation Staff           Andrew A. Russoniello
    Chairman, GSA Board of Contract Appeals           Stephen M. Daniels
        Vice Chairman                                 Robert W. Parker
        Board Counsel                                 Anne M. Quigley
        Clerk of the Board                            Beatrice Jones
    Chief Financial Officer                           Dennis J. Fischer
        Director of Budget                            William B. Early, Jr.
        Director of Finance                           Robert E. Suda
        Director of Financial Management              Carole A. Hutchinson
        Director of Financial Management              William J. Topolewski
                Systems
    General Counsel                                   Emily Clark Hewitt
        Associate General Counsel for                 Laurence Harrington
                General Law
        Associate General Counsel for                 George Barclay, Acting
                Personal Property
        Associate General Counsel for Real            Harmon Eggers, Acting
                Property

    FEDERAL SUPPLY SERVICE

    1941 Jefferson Davis Highway, Arlington, VA; Mailing address:
    Washington, DC 20406

    Phone, 703-305-6667. Fax, 703-305-6577
    Commissioner, Federal Supply Service              Frank P. Pugliese, Jr.
    Deputy Commissioner                               Donna D. Bennett
    Chief of Staff                                    Barbara Vogt
    Comptroller                                       Jon Jordan
    Director of Transportation Audits                 Jeffrey W. Thurston
    Assistant Commissioner for Acquisition            William N. Gormley
    Assistant Commissioner for Business Management    Gary Feit
            and Marketing
    Assistant Commissioner for Contract Management    Patricia Mead
    Assistant Commissioner for Distribution           John Roehmer
            Management
    Assistant Commissioner for FSS Information        Raymond J. Hanlein
            Systems
    Assistant Commissioner for Transportation and     Deidke Huber, Acting
            Property Management

    FEDERAL TELECOMMUNICATIONS SERVICE

    Suite 210 North, 7799 Leesburg Pike, Falls Church, VA 22043

    Phone, 703-285-1020
    Commissioner for Federal Telecommunications       Robert J. Woods
            Service
        Deputy Commissioner                           John Okay
        Comptroller                                   Linda F. Vandenberg
        Assistant Commissioner for                    C. Allen Olson
                Acquisition
        Assistant Commissioner for                    Thomas R. Burke
                Information Security
        Assistant Commissioner for                    Charles Self, Acting
                Information Technology
                Integration
        Assistant Commissioner for Regional           Margaret Binns
              Services

    [[Page 567]]

        Assistant Commissioner for Service            Sandra Bates
                Delivery
        Assistant Commissioner for Service            Bruce Brignull
                Development
        Assistant Commissioner for Strategic          Abby Pirnie
                Planning and Business
                Development

    PUBLIC BUILDINGS SERVICE

    General Services Building, Eighteenth and F Streets NW., Washington, DC
    20405

    Phone, 202-501-1100
    Commissioner, Public Buildings Service            Robert A. Peck
    Deputy Commissioner                               Paul E. Chistolini
    Chief of Staff                                    Anthony E. Costa
    Controller                                        Frederick T. Alt
    Acquisition Executive                             Gerald Zaffos, Acting
    Chief Information Officer                         Frederick T. Alt
    Director of Workplace Initiatives                 Warren Master, Acting
    Assistant Commissioner for Business Development   Anthony Artigliere
    Assistant Commissioner for the Federal            Clarence Edwards
            Protective Service
    Assistant Commissioner for Portfolio Management   June V. Huber
    Assistant Commissioner for Property Acquisition   Alan E. Waldron,
            and Realty Services                               Acting
    Assistant Commissioner for Property Disposal      Brian K. Polly
    Assistant Commissioner for Property Development   John A. Petkewich
    Assistant Commissioner for Property Management    James N. Barnard,
                                                              Acting

    OFFICE OF GOVERNMENTWIDE POLICY

    General Services Building, Eighteenth and F Streets NW., Washington, DC
    20405

    Phone, 202-501-8880
    Associate Administrator for Governmentwide        G. Martin Wagner
            Policy
    Chief of Staff                                    John Sindelar
    Executive Officer                                 Lelia Stewart, Acting
    Director, Committee Management Secretariat Staff  James Dean
    Director, Information Systems Management Staff    Mike McNeill
    Director, Regulatory Information Service Center   Mark Schoenberg
    Deputy Associate Administrator for Acquisition    Ida M. Ustad
            Policy
    Deputy Associate Administrator for Information    Larry Wolfe, Acting
            Technology
    Deputy Associate Administrator for                Francis A. McDonough
            Intergovernmental Solutions
    Deputy Associate Administrator for Real Property  David L. Bibb

    [[Page 568]]

    Deputy Associate Administrator for                Rebecca R. Rhodes
            Transportation and Personal Property

    [For the General Services Administration statement of organization, see
            the Code of Federal Regulations, Title 41, Part 105-53]

    ------------------------------------------------------------------------

    The General Services Administration establishes policy for and provides
    economical and efficient management of Government property and records,
    including construction and operation of buildings; procurement and
    distribution of supplies; utilization and disposal of real and personal
    property; transportation, traffic, and communications management; and
    management of the governmentwide automatic data processing resources
    program. Its functions are carried out at three levels of organization:
    the central office, regional offices, and field activities.

    The General Services Administration (GSA) was established by section 101
    of the Federal Property and Administrative Services Act of 1949 (40
    U.S.C. 751).

    Acquisition Policy  The Office of Acquisition Policy plans, directs, and
    coordinates a comprehensive, agencywide acquisition policy program,
    including the establishment of major agency acquisition goals and
    objectives.
        The Office of Acquisition Policy has a major role in developing,
    maintaining, issuing, and administering guiding principles via the
    Federal Acquisition Regulation (FAR), which is applicable to all Federal
    agencies. It chairs the Civilian Agency Acquisition Council and provides
    administrative support through the FAR Secretariat. The Office develops
    GSA implementing and supplementing principles required by FAR, which is
    published as the General Services Administration Acquisition Regulation.
        The Office manages the agency's internal system for the suspension
    and debarment of nonresponsive contractors and a governmentwide system
    for exchanging information on debarred, suspended, and ineligible
    parties. The Office also is responsible for overseeing the agency's
    acquisition information system and serves as agency coordinator for the
    Federal Procurement Data System.
        The Office's Federal Acquisition Institute fosters and promotes
    governmentwide career management and training programs to develop a
    professional workforce and coordinates governmentwide studies to improve
    the procurement process.

    For further information, call 202-501-1043.

    Enterprise Development  The mission of the Office of Enterprise
    Development is to promote and facilitate programs and activities that
    support an environment that provides ``Access to Opportunity'' to small,
    minority, and women business owners to participate in GSA contracting
    nationwide. To accomplish this, the Office plans, implements, and
    evaluates comprehensive agencywide procurement preference programs,
    including: the Small Business Program, the Women in Business Program,
    the Minority Business Enterprise Program, the Subcontracting Program,
    and the Mandatory Source Program, among others.
        The Office coordinates and develops policies that regulate the
    operation and implementation of the Small Business Programs under
    sections 8 and 15 of the Small Business Act. The Office, through the
    Small Business Center Program, provides assistance, information, and
    counseling to small businesses interested in pursuing Federal Government
    contracts, and conducts outreach, seminars, liaison, and source listing
    for small and minority businesses.
        The Small Business Centers assist agency procurement officials in
    the establishment of subcontracting plans and act as liaisons between
    GSA and the Small Business Administration. The Small Business Centers
    conduct on-site reviews of vendor subcontracting plans to ensure
    compliance with the terms of the approved plan.

    For further information, call 202-501-1021.

    [[Page 569]]

    [[Page 570]]

                                                 Small Business Centers
    ----------------------------------------------------------------------------------------------------------------
                           Region                                           Address                      Telephone
    ----------------------------------------------------------------------------------------------------------------
    National Capital--Washington, DC                      Rm. 1050, 7th & D Sts. SW., 20407             202-708-5804

    New England--Boston, MA                               Rm. 290, 10 Causeway St., 02222               617-565-8100

    Northeast and Caribbean--New York, NY                 Rm. 18-130, 26 Federal Plz., 10278            212-264-1234

    Mid-Atlantic--Philadelphia, PA                        Rm. 808, 100 Penn Sq. E., 19107-3396          215-656-5523

    Southeast Sunbelt--Atlanta, GA                        Rm. 2832, 401 W. Peachtree St. NW., 30303     404-331-5103

    Great Lakes--Chicago, IL                              Rm. 3714, 230 S. Dearborn St., 60604          312-353-5383

    Heartland--Kansas City, MO                            Rm. 1160, 1500 E. Bannister Rd., 64131        816-926-7203

    Southwest--Fort Worth, TX                             Rm. 11A09, 819 Taylor St., 76102              817-978-3284

    Rocky Mountain--Denver, CO                            Rm. 145, Denver Federal Ctr., 80225-0006      303-326-7408

    Pacific Rim--San Francisco, CA                        Rm. 405, 450 Golden Gate Ave., 94102          415-522-2700

      Satellite office--Los Angeles, CA                   Rm. 3259, 300 N. Los Angeles St., 90012       213-894-3210
    Northwest/Arctic--Auburn, WA                          400 15th St. SW., 98001                       206-931-7956
    ----------------------------------------------------------------------------------------------------------------

    Contract Appeals  The General Services Administration Board of Contract
    Appeals is responsible for resolving disputes arising out of contracts
    with the General Services Administration, the Department of the
    Treasury, the Department of Education, the Department of Commerce, and
    other independent Government agencies. The Board is also empowered to
    hear and decide requests for review of transportation audit rate
    determinations; claims by Federal civilian employees regarding travel
    and relocation expenses; and claims for the proceeds of the sale of
    property of certain Federal civilian employees. In addition, the Board
    provides alternative dispute resolution services to executive agencies
    in both contract disputes which are the subject of a contracting
    officer's decision and other contract-related disputes. Although the
    Board is located within the agency, it functions as an independent
    tribunal.

    For further information, contact the Board of Contract Appeals (G),
    General Services Administration, Washington, DC 20405. Phone, 202-501-
    0585.

    Equal Employment Opportunity  The Office of Equal Employment Opportunity
    is responsible for the agency's equal employment opportunity program and
    nondiscrimination in Federal financial assistance compliance and
    federally conducted programs.

    For further information, call 202-501-0767.

    Federal Telecommunications Service

    The Federal Telecommunications Service (FTS) delivers reimbursable local
    and long-distance telecommunications, information technology, and
    information security services to Federal agencies. Its mission is to
    provide integrated information systems and network solutions that
    deliver best value and innovation to customers worldwide through its two
    business lines, Network Services and Information Technology Solutions.
        Federal agencies are no longer required to use FTS regional
    telecommunications services; they may choose any provider in the
    marketplace. Therefore, it is increasingly essential that FTS remain a
    competitive service provider and a model of customer service. FTS
    provides two major reimbursable activities, namely switched services and
    purchase of telecommunications services (POTS).

    FTS2000  The system provides clear and cost-effective long-distance
    telephone service to 1.7 million users in the Federal Government. It
    carries 450 million minutes of voice traffic per month--5.4 billion
    minutes in FY 1996. Through innovative working partnerships with the
    private sector, FTS2000 uses digital telecommunications and fiber optics
    to provide state-of-the-art services to customers, including switched
    voice, packet switched, switched data, dedicated transmission, video

    [[Page 571]]

    transmission, and switched digital integrated services.

    Post-FTS2000  Since the current FTS2000 contracts expire in December
    1998, FTS has begun to plan the telecommunications program for the
    future. In conjunction with the Interagency Management Council for
    Federal Telecommunications, GSA issued the Post-FTS2000 Program Strategy
    in December 1994, outlining a flexible, evolving approach to provide for
    comprehensive contracts offering all telecommunications services.

    Information Technology Integration  GSA's Information Technology
    Integration (ITI) programs are nonmandatory and fully self-supporting.
        --The Federal Information Systems Support Program (FISSP) provides
    agencies with systems definition and design, business and scientific
    software services, computer security studies and risk analyses,
    facilities management, and other related services through contracts with
    private sector vendors. Its business volume grew 13%, from $276 million
    in FY 1995 to $312 million in FY 1996.
        --The Federal Systems Integration and Management Center (FEDSIM)
    helps agencies acquire and use information systems and technology,
    including hardware, software, maintenance, training, and analyst
    support. FEDSIM provides data processing outsourcing services to Federal
    agencies, offering a quick, low-cost alternative for obtaining
    commercial data processing services.
        --The Federal Computer Acquisition Center (FEDCAC) delivers full-
    service management of computer acquisitions worth more than $100
    million. Its projects include the FBI Fingerprint Identification System,
    the State Department mainframe upgrades, the Agriculture Department
    Forest Service Automation System, and the National Institutes of Health
    computer facilities acquisition. FY 1996 business volume for FEDCAC and
    FEDSIM totaled $240 million, 81% higher than FY 1995 business volume.
        --The Federal Acquisition Support for Technology (FAST) procures
    commercially available off-the-self information technology software,
    equipment, and noncomplex integration services. In its first year, FAST
    provided $379 million of technological contracting support for Federal
    agencies.

    Information Security  The Office of Information Security (OIS) provides
    worldwide technical system security services to all Federal agencies
    conducting national security and sensitive operations. Services are also
    provided to allied nations through the Department of Defense.

    Federal Information Center Program  A clearinghouse for information
    about the Federal Government, the program can eliminate the maze of
    referrals that people have experienced in contacting the Federal
    Government. Persons with questions about a Government program, service,
    or agency, and who are unsure of which agency to contact, should contact
    the Center. A specialist will either answer the question or locate an
    expert who can.
        The Center's telephones are answered by information specialists
    between 9 a.m. and 8 p.m., eastern time, Monday through Friday, except
    Federal holidays. The Center's information recordings that discuss
    frequently asked questions are available 24 hours a day.

    For further information, contact the Federal Information Center toll-
    free. Phone, 800-688-9889. TDD, 800-326-2996.

    Federal Information Relay Service (FIRS)  The Service acts as an
    intermediary for telecommunications between hearing individuals and
    individuals who are deaf, hard of hearing, and/or have speech
    disabilities. FIRS is accessible nationwide to all 50 States as well as
    the District of Columbia, Puerto Rico, the Virgin Islands, and Guam.
        FIRS enables Federal employees to conduct official duties and the
    general public to conduct business with the Federal Government and its
    agencies. FIRS broadens employment and advances opportunities for
    individuals who are deaf, hard of hearing, and/or with speech
    disabilities by ensuring them accessibility to the Federal
    telecommunications system. There are no restrictions on the length or
    numbers of calls placed.

    [[Page 572]]

        For a free copy of the U.S. Government TDD/TTY Directory, contact
    the Consumer Information Center, Department TDD/TTY, Pueblo, CO 81009.
    The directory is also available electronically through the Internet, at
    http://www.pueblo.gsa.gov/.
        For a free copy of the Federal Information Relay Service Brochure,
    contact the GSA Federal Telecommunications Service. Phone, 703-904-2848.
    TDD, 202-501-2860 or 703-904-2440. To reach the Federal Information
    Relay Service, call 800-877-8339. For FIRS online directory access, call
    800-877-8845 (TDD).

    For further information, contact the General Services Administration
    Federal Telecommunications Service. Phone, 703-904-2848. TDD, 202-501-
    2860.

    Domestic Assistance Catalog  The Federal Domestic Assistance Catalog
    Program collects and disseminates information on all federally operated
    domestic assistance programs such as grants, loans, and insurance. This
    information is published annually in the Catalog of Federal Domestic
    Assistance, and is available through the Federal Assistance Programs
    Retrieval System, a nationally accessible computer system.

    For further information, contact the Federal Domestic Assistance Catalog
    staff. Phone, 202-708-5126.

    Federal Supply Service

    The Federal Supply Service (FSS) ensures that the Federal Government's
    requirements for personal property and administrative services are
    effectively met at the least overall cost to the taxpayer. It operates a
    worldwide supply system to contract for and distribute personal property
    and services to Federal agencies; provides governmentwide programs for
    transportation and travel management, transportation audits, and Federal
    fleet management; and administers a governmentwide property management
    program for the utilization of excess personal property and the donation
    and sale of surplus personal property.
        The Service provides over $14 billion annually in commercial goods
    and services to customers worldwide. The supply and procurement business
    line focuses on obtaining quality goods and services at the best value
    using the aggregate purchasing power of the Government to pass savings
    to customers. It actively seeks participation from small businesses and
    serves as the distributor for mandatory sources under the Javits-Wagner-
    O'Day Act and Federal Prison Industries. It is also ready to respond to
    national or military emergencies.
        FSS operates a network of distribution facilities which make
    available over 18,000 high-demand items for freight shipments to large
    customers or express shipments to customer desktops. Customer orders are
    filled through the business line distribution system or direct delivery
    from contractors.
        The business line contracts for over 4 million items and services
    used by both military and civilian agencies, including computers and
    software, automobiles, airline travel, office equipment and supplies,
    scientific and law enforcement equipment, small package delivery, and
    the governmentwide purchase card. The business line reduces the Federal
    Government's financial, warehousing, transportation, and other
    administrative costs by eliminating the need for multiple agencies to
    make repetitive procurements for similar items. It procures a wide range
    of environmentally oriented products and services aimed at minimizing
    waste, conserving natural resources, and preventing pollution, including
    recycled-content products, alternative fuel vehicles, Energy Star
    computers and other office equipment, energy efficient appliances, safer
    paints and cleaning products, and recycling systems and services.
        To eliminate unnecessary expenditures and maximize the utilization
    of federally owned personal property, FSS directs and coordinates, on a
    worldwide basis, a Government property management program. Under the
    business line, excess personal property valued at approximately $17.4
    billion annually, at

    [[Page 573]]

    original acquisition cost, is available for transfer to other agencies
    and, when no longer needed by the Federal Government, is allocated to
    the States for donation to eligible recipients or disposed of through
    competitive public sales.
        To provide Government agencies with economical fleet management
    services, FSS operates an Interagency Fleet Management System comprised
    of approximately 150,000 vehicles, ranging from compact sedans to buses
    and ambulances. GSA acquires the vehicles, ensures that fuel and
    maintenance/repair services are available, and disposes of the vehicles
    when due for replacement. In conjunction with the Department of Energy,
    FSS introduced alternative fuel vehicles into the Federal fleet, and
    currently has approximately 10,000 in use.
        The Service's Fleet Management Program is also responsible for
    developing regulations and procedures governing the management and
    oversight of all Federal Government motor vehicles, except those
    exempted under the Federal Property and Administrative Services Act of
    1949, as amended.
        As the Government's civilian freight manager, the FSS transportation
    business line provides rating and routing services to customer agencies
    at 20-50 percent off commercial rates, as well as small package
    overnight delivery service at a savings of 70 percent below commercial
    rates.
        In addition, FSS coordinates governmentwide policy development for
    the management of Government aircraft through the Interagency Committee
    for Aviation Policy. Through its Federal Aviation Management Information
    System, FSS stores aircraft and facility inventory, cost and utilization
    data, and contract, rental, and charter data pertinent to all civilian
    agency aircraft.

    For further information, contact the Federal Supply Service, Washington,
    DC 20406. Phone, 703-305-5600.

    Public Buildings Service

    The Public Buildings Service (PBS) provides space and related services
    for other Federal agencies and the Federal courts. Services include
    design, acquisition, construction, alteration, operation, protection,
    general management, and disposal. It has responsibility for 260 million
    square feet of space, excluding external parking areas, in about 7,300
    federally owned or leased buildings, in addition to approximately $6.4
    billion in construction projects currently underway. In addition,
    Executive Order 12512 of April 12, 1985, gave PBS the responsibility to
    provide leadership in the development and maintenance of needed property
    management information systems for the Government.

    For further information, call 202-501-1100.

    Office of the Commercial Broker

    The Commercial Broker acquires real property through leases and
    purchases and directs the development of procedures and specifications
    related to real property acquisitions, including leasing, building
    purchases, site acquisition, and easements; marketing vacant space;
    outleasing vacant space; appraisals and initial assignments of space;
    lease acquisition delegations; space planning; requirements development;
    buildout of space; cost estimates; installation of telecommunications/
    local area networks; furniture procurement, and disposal.

    For further information, contact the Office of the Commercial Broker.
    Phone, 202-501-1025.

    Office of Property Management

    The Office of Property Management develops and administers programs to:
    manage and operate Government-owned and leased property; processes
    related to maintaining space assignments after initial occupancy; manage
    and administer leases and outleases; ensure service delivery to tenants;
    distribute rent bills; administer day-to-day operation of occupancy
    agreements with client agencies; safeguard Federal employees from
    hazardous exposure to GSA operations or services and environmental
    matters related to building operations

    [[Page 574]]

    and alterations; fire protection for all facilities and personnel; alter
    buildings, systems, and space after initial tenant occupancy; design and
    construction of alterations, excluding major modernizations; assist
    regions on procurement issues related to contracting; procure
    construction, building services, professional services, and architect-
    engineer services; guide delegated agencies in operation and management
    of Government-owned and/or -operated buildings; and guide delegated
    agencies in lease management, administrative contracting officer, and
    contracting officer's representative activities.

    For further information, contact the Office of Property Management.
    Phone, 202-501-0971.

    Office of Property Development

    The Office of Property Development plans, directs, and coordinates the
    nationwide operation of property development business line within PBS.
    This Office represents property development in agency dealings of
    national scope with other executive branch agencies, the legislative and
    judicial branches, and other Government and private-sector interests. It
    plans, guides, and accommodates temporary and extraordinary real
    property planning and development efforts requiring enhanced national
    emphasis and direction, when required by the PBS Commissioner. The
    Office defines, articulates, advocates, promotes, and interprets PBS
    vision and principles for excellence in public architecture,
    engineering, and construction. It maintains arrangements for eliciting
    advisory input from nationally renowned design professionals on major
    product design commissions and design solutions; fosters design quality
    through sponsorship of award, peer review, and other similar programs;
    and directs, coordinates, and performs all personnel management and
    administrative support functions for the Office of Property Development.

    For further information, contact the Office of Property Development.
    Phone, 202-501-0887.

    Office of the Federal Protective Service

    The Office of the Federal Protective Service develops and administers
    guidelines and standards for uniformed force operations, and
    investigates criminal offenses not involving GSA employees. The Office
    conducts preliminary investigations of accidents, incidents, and
    criminal complaints occurring on GSA-controlled property. The Federal
    Protective Service coordinates with appropriate Federal Emergency
    Management Agency representatives for security and law enforcement
    requirements. It gathers protective intelligence information pertaining
    to demonstrations, bomb threats, and other criminal activities. The
    Office provides centralized communication, alarm monitoring, and
    coordination for State and Federal officials regarding Federal
    facilities. It develops a nationwide physical security protection
    program and coordinates a nationwide Occupant Emergency Program.

    For further information, contact the Office of the Federal Protective
    Service. Phone, 202-501-0907.

    Office of Property Disposal

    The Office of Property Disposal develops and administers programs
    related to the utilization of excess and surplus real property; disposal
    of surplus real property by sale, exchange, lease, assignment, transfer,
    permit; protection and maintenance of excess and surplus property
    pending disposition disposal of Defense Industrial Reserve Plants; and
    disposal services to agencies which have their own disposal authorities
    on a reimbursable basis, e.g., seized, forfeited, or foreclosed. The
    Office directs the development of a national plan to market properties
    and buildings. It also establishes national benchmarking standards and a
    customer liaison program.

    For further information, contact the Office of Property Disposal. Phone,
    202-501-0210. E-mail, property.disposal@gsa.gov.

    [[Page 575]]

    Office of Portfolio Management

    The Office of Portfolio Management conducts strategic and business,
    portfolio, and asset planning; makes capital investment decisions and
    obtains capital resources; manages the national portfolio of real estate
    and art assets; obtains the support of other service providers;
    evaluates portfolio and service provider performance; and provides
    guidance and assistance to regional portfolio managers and other
    business lines.

    For further information, contact the Office of Portfolio Management.
    Phone, 202-501-0638.

    Office of Business Development

    The Office of Business Development directs the policy and management of
    the National Account Executive and Regional Account Manager programs
    which facilitate the development of strategic partnerships with client
    agencies; performs research and analysis of PBS long-term strategic and
    business direction; directs the national real property strategic
    marketing plans and programs; and develops and implements national
    customer outreach and public affairs programs.

    For further information, contact the Office of Business Development.
    Phone, 202-501-0018.

    Regional Offices  Regional offices are located in 11 U.S. cities. Within
    its area of jurisdiction, each regional office is responsible for
    executing assigned programs.

                Regional Offices--General Services Administration
    ------------------------------------------------------------------------
              Region                   Address             Administrator
    ------------------------------------------------------------------------
    New England...............  Boston, MA (10         Robert J. Dunfey, Jr.
                                 Causeway St., 02222).
    Northeast and Caribbean...  New York, NY (26       Karen R. Adler
                                 Federal Plz., 10278).
    Mid-Atlantic..............  Philadelphia, PA (100  Rafael Borras, Acting
                                 Penn Sq. E., 19107-
                                 3396).
    Southeast Sunbelt.........  Atlanta, GA (Suite     Carol A. Dortch
                                 2800, 401 W.
                                 Peachtree St. NW.,
                                 30365).
    Great Lakes...............  Chicago, IL (230 S.    William C. Burke
                                 Dearborn St., 60604).
    The Heartland.............  Kansas City, MO (1500  Glen W. Overton
                                 E. Bannister Rd.,
                                 64131).
    Greater Southwest.........  Fort Worth, TX (819    John Pouland
                                 Taylor St., 76102).
    Rocky Mountain............  Denver, CO (Denver     Polly B. Baca
                                 Federal Ctr., 80225-
                                 0006).
    Pacific Rim...............  San Francisco, CA      Kenn N. Kojima
                                 (5th Fl., 450 Golden
                                 Gate Ave., 94102).
    Northwest/Arctic..........  Auburn, WA (GSA Ctr.,  L. Jay Pearson
                                 98002).
    National Capital..........  Washington, DC (7th    Nelson B. Alcalde
                                 and D Sts. SW.,
                                 20407).
    ------------------------------------------------------------------------

    Sources of Information

    Consumer Information Center (CIC)  Organized under the Office of Public
    Affairs, CIC assists Federal agencies in the release of relevant and
    useful consumer information and generates increased public awareness of
    this information. CIC publishes quarterly the Consumer Information
    Catalog, which is free to the public and lists more than 200 free or
    low-cost Federal consumer interest publications. Topics include health,
    food, nutrition, money management, employment, Federal benefits, the
    environment, and education. The Catalog is widely distributed through
    congressional offices, Federal facilities, educators, State and local
    governmental consumer offices, and private nonprofit organizations. For
    a free copy of the Catalog, write to the Consumer Information Center,
    Pueblo, CO 81009. Phone, 888-8-PUEBLO (toll-free). Bulk copies are free
    to nonprofit organizations. Information regarding the Consumer
    Information Center is also available electronically through the
    Internet, at http://www.pueblo.gsa.gov/.

    Contracts  Individuals seeking to do business with the General Services
    Administration may obtain detailed information from the Business Service
    Centers listed in the preceding text. Inquiries concerning programs to
    assist small business should be directed to one of the Business Service
    Centers.

    Electronic Access  Information about GSA is available electronically
    through the Internet, at http://www.gsa.gov/.

    Employment  Inquiries and applications should be directed to the Human
    Resources Operations Division (CPS), Office of Human Resources, General
    Services Administration, Washington, DC

    [[Page 576]]

    20405. Schools interested in the recruitment program should contact the
    Human Resources Operations Division (CPS), Office of Human Resources,
    Washington, DC 20405 (phone, 202-501-0370), and/or the appropriate
    regional office listed above.

    Fraud and Waste  Contact the Inspector General's Office at 800-424-5210
    (toll-free) or 202-501-1780 (in the Washington, DC, metropolitan area).

    Freedom of Information and Privacy Act Requests  Inquiries concerning
    policies pertaining to Freedom of Information Act and Privacy Act
    matters should be addressed to the General Services Administration
    (CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7102, Washington, DC
    20405. Phone, 202-501-2691. TDD callers may use the Federal Information
    Relay Service (phone, 202-708-9300; fax, 202-501-2727). FOIA or Privacy
    Act requests concerning GSA regions should be directed to the FOIA or
    Privacy Act officers for the particular region (see regional office
    listing in the preceding text).

    Public and News Media Inquiries  The Office of Public Affairs is
    responsible for the coordination of responses to inquiries from both the
    general public and news media, as well as for maintaining an information
    network with agency employees with regard to items of interest to the
    Federal worker. The Office issues news releases and is responsible for
    publishing the GSA Update, a daily bulletin of noteworthy items designed
    to keep agency employees apprised of pertinent issues.
    Publications  Many publications are available at moderate prices through
    the bookstores of the Government Printing Office or from customer supply
    centers. Others may be obtained free or at production cost from a
    Business Service Center or a Federal Information Center. (See pages 585
    and 588, respectively.) The telephone numbers and addresses of the
    Federal Information Centers and of the Government Printing Office
    bookstores are listed in local telephone directories. If a publication
    is not distributed by any of the centers or stores, inquiries should be
    directed to the originating agency's service or office. The addresses
    for inquiries are:

      Public Buildings Service (P), General Services Administration,
        Washington, DC 20405

      Federal Supply Service (F), General Services Administration,
        Washington, DC 20406

      Office of Finance (BC), General Services Administration, Washington,
        DC 20405

      Federal Telecommunications Service (T), General Services
        Administration, Falls Church, VA 22043

        Those who would like a list of publications or who are not certain
    of the service or office of origin should write to the Director of
    Publications (XD), General Services Administration, Washington, DC
    20405. Phone, 202-501-1235.

    Small Business Activities  Inquiries concerning programs to assist small
    businesses should be directed to one of the Small Business Centers
    listed in the preceding text.

    Speakers  Inquiries and requests for speakers should be directed to the
    Office of Public Affairs (X), General Services Administration,
    Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
    regional office.

    For further information concerning the General Services Administration,
    contact the Office of Public Affairs (X), General Services
    Administration, Washington, DC 20405. Phone, 202-501-0705. Internet,
    http://www.gsa.gov/.