[United States Government Manual] [May 31, 1996] [Pages 599-601] [From the U.S. Government Publishing Office, www.gpo.gov]NATIONAL CREDIT UNION ADMINISTRATION 1775 Duke Street, Alexandria, VA 22314-3428 Phone, 703-518-6300 Chairman Norman E. D'Amours [[Page 600]] Vice Chairman Shirlee Bowne Member of the Board Yolanda Townsend Wheat Executive Director Karl Hoyle Secretary to the Board Becky Baker Executive Assistant to the Vice John Butler Chairman Executive Assistant to the Board Russell Clark Member General Counsel Robert Fenner Director, Public and Congressional Affairs Robert E. Loftus Director, Office of Examination and Insurance David M. Marquis Inspector General H. Frank Thomas Chief Financial Officer Dennis Winans Director, Office of Community Development and Joyce Jackson Low-Income Credit Unions Director, Office of Investment Services Edward Dupcak Director, Office of Technology and Information Doug Verner Systems Director, Office of Administration James L. Baylen Director, Office of Human Resources Dorothy Foster Director, Office of Training and Development Robert Pompa Director, Office of Corporate Credit Unions Robert F. Schafer, Acting [For the National Credit Union Administration statement of organization, see the Code of Federal Regulations, Title 12, Part 720] ________________________________________________________________________ The National Credit Union Administration Board is responsible for chartering, insuring, supervising, and examining Federal credit unions and administering the National Credit Union Share Insurance Fund. The Board also manages the Central Liquidity Facility, a mixed-ownership Government corporation whose purpose is to supply emergency loans to member credit unions. The National Credit Union Administration was established by act of March 10, 1970 (12 U.S.C. 1752), and reorganized by act of November 10, 1978 (12 U.S.C. 226), as an independent agency in the executive branch of the Federal Government. It regulates and insures all Federal credit unions and insures State-chartered credit unions that apply and qualify for share insurance. Activities Chartering The Administration's Board grants Federal credit union charters to groups sharing a common bond of occupation or association, or groups within a well-defined neighborhood, community, or rural district. A preliminary investigation is made to determine if certain minimum standards are met before granting a Federal charter. For further information, contact the appropriate regional office listed in the table below. Supervision Supervisory activities are carried out through annual examiner contacts and through periodic policy and regulatory releases from the Administration. The Administration also maintains a warning system designed to identify emerging problems as well as to monitor operations between examinations. Examinations The Administration conducts annual examinations of Federal credit unions to determine their solvency and compliance with laws and regulations and to assist credit union management and operations. For further information, contact the Director, Office of Examination and Insurance. Phone, 703-518-6360. Share Insurance The act of October 19, 1970 (12 U.S.C. 1781 et seq.), provides for a program of share insurance. The insurance is mandatory for Federal credit unions and for State-chartered credit unions in many States and is optional for other State-chartered [[Page 601]] credit unions that meet Administration standards. Credit union members' accounts are insured up to $100,000. The National Credit Union Share Insurance Fund requires each insured credit union to place and maintain a 1-percent deposit of its insured savings with the Fund. For further information, contact the Director, Office of Examination and Insurance. Phone, 703-518-6360. Regional Offices--National Credit Union Administration ---------------------------------------------------------------------------------------------------------------- Region Address Director Telephone Fax ---------------------------------------------------------------------------------------------------------------- ALBANY--Connecticut, Maine, 9 Washington Sq., Layne L. Bumgardner 518-464-4180 518-464-4195 Massachusetts, New Washington Ave. Ext., Hampshire, New York, Rhode Albany, NY 12205 Island, Vermont CAPITAL--Delaware, District Suite 206, 1775 Duke Jane Walters 202-682-1900 703-838-0401 of Columbia, Maryland, New St., Alexandria, VA Jersey, Pennsylvania, 22314 Virginia, West Virginia ATLANTA--Alabama, Arkansas, Suite 1600, 7000 H. Allen Carver 770-396-4042 770-698-821122 Florida, Georgia, Kentucky, Central Pkwy., Louisiana, Mississippi, Atlanta, GA 30328 North Carolina, Puerto Rico, South Carolina, Tennessee, Virgin Islands CHICAGO--Illinois, Indiana, Suite 155, 4225 Nicholas Veghts 708-245-1000 708-245-1015 Michigan, Missouri, Ohio, Napperville Rd., Wisconsin Lisle, IL 60532 AUSTIN--Arizona, Colorado, Suite 5200, 4807 John S. Ruffin 512-349-4500 512-349-4511 Iowa, Kansas, Minnesota, Spicewood Springs Nebraska, New Mexico, North Rd., Austin, TX 78759- Dakota, Oklahoma, South 8490 Dakota, Texas, Utah, Wyoming PACIFIC--Alaska, American Suite 1350, 2300 Daniel L. Murphy 510-825-6125 510-486-3729 Samoa, California, Guam, Clayton Rd., Concord, Hawaii, Idaho, Montana, CA 94520 Nevada, Oregon, Washington ---------------------------------------------------------------------------------------------------------------- Sources of Information Consumer Complaints The Administration investigates the complaints of members who are unable to resolve problems with their Federal credit union when these problems relate to a possible violation of the Federal Credit Union Act or consumer protection regulations. Complaints should be sent directly to the appropriate regional office. Employment Inquiries and applications for employment should be directed to the Office of Human Resources, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428. Federally Insured Credit Unions A list of federally insured credit union names, addresses, asset levels, and number of members is available for review at NCUA's Alexandria and regional offices. Copies of the listing are available at a nominal fee from NCUA, Publications, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6340. Publications NCUA publications are available in hard copy, or using a computer and modem, via the NCUA Bulletin Board. To view and download NCUA publications from the Bulletin Board, log onto the system at 703- 518-6480. For assistance, contact the systems operator at 703-518-6335. A list of publications and hard copies are available through the NCUA, Office of Administration, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6340. Starting a Federal Credit Union Groups interested in forming a Federal credit union may obtain free information by writing to the appropriate regional office. For further information concerning the National Credit Union Administration, contact the Office of Public and Congressional Affairs, National Credit Union Administration, 1775 Duke Street, Alexandria, VA 22314-3428. Phone, 703-518-6330.