[United States Government Manual]
[May 31, 1996]
[Pages 562-576]
[From the U.S. Government Publishing Office, www.gpo.gov]
GENERAL SERVICES ADMINISTRATION
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-708-5082
Administrator of General Services David J. Barram, Acting
[[Page 563]]
Deputy Administrator Thurman M. Davis,
Acting
Chief of Staff Barbara O. Silby
Special Counsel, Office of Ethics Allie B. Latimer
Associate Administrator for Equal Employment Yvonne T. Jones
Opportunity
Associate Administrator for Enterprise Robert L. Neal, Jr.
Development
Associate Administrator for Management Services Martha N. Johnson
and Human Resources
Deputy Associate Administrator Jack J. Landers
Director of Personnel Gail P. Lovelace
Director of Management Controls John H. Davenjay
and Evaluation
Director of Management Services Gregory L. Knott
Director of Quality Management Jon R. Halsall
and Training
Controller Jon A. Jordan
Director of the Executive Eric Dodds
Secretariat
Commissioner for Federal Telecommunications Robert J. Woods
Service
Deputy Commissioner John Okay
Assistant Commissioner for C. Allen Olson
Acquisition
Assistant Commissioner for John Okay, Acting
Customer Service
Assistant Commissioner for Robert L. Piasecki
Network Applications
Assistant Commissioner for Margaret Binns
Regional Services
Assistant Commissioner for Bruce Brignull
Service Development
Assistant Commissioner for Sandra Bates
Service Delivery
Assistant Commissioner for Claudia Bennett
Strategic and Program
Planning
Controller Linda F. Vandenberg
Assistant Chief Information Donald P. Heffernan
Officer
Deputy Chief Information Officer Donald L. Venneberg
Chief Information Officer Joe M. Thompson
Director, Business Industry Joel Odum
Outreach
Director, Investment Analysis Stephen W. Berg, Acting
Staff
Director, Office of Planning and John C. Thomas
Information Architecture
Inspector General William R. Barton
Deputy Inspector General Joel S. Gallay
Assistant Inspector General for William E. Whyte, Jr.
Auditing
Assistant Inspector General for James E. Henderson
Investigations
Assistant Inspector General for Lawrence J. Dempsey
Quality Management
Assistant Inspector General for James E. Le Gette
Administration
Counsel to the Inspector General Kathleen S. Tighe
Director, Internal Evaluation Andrew A. Russoniello
Program
Chairman, GSA Board of Contract Appeals Stephen M. Daniels
Vice Chairman Robert W. Parker
Board Counsel Anne M. Quigley
Clerk of the Board Beatrice Jones
Chief Financial Officer Dennis J. Fischer
Director of Budget William B. Early, Jr.
[[Page 564]]
Director of Finance Robert E. Suda
Director of Financial Management Carole A. Hutchinson
Director of Financial Management William J. Topolewski
Systems
General Counsel Emily Clark Hewitt
Associate General Counsel for Laurence Harrington
General Law
Associate General Counsel for Vincent Crivella
Personal Property
Associate General Counsel for Sharon A. Roach
Real Property
INFORMATION TECHNOLOGY SERVICE
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-1000
Commissioner, Information Technology Service Joe M. Thompson
Deputy Commissioner for Information Security Thomas R. Burke
Director, Information Technology Integration James Arrington
Director, Acquisition Support Gerald Tuwiner, Acting
Director, Resources Management Staff Bobbi Brensic
Deputy Commissioner for Information Technology Lawrence S. Cohan
Integration
FEDERAL SUPPLY SERVICE
1941 Jefferson Davis Highway, Arlington, VA; Mailing address:
Washington, DC 20406
Phone, 703-305-6667
Commissioner, Federal Supply Service Frank P. Pugliese, Jr.
Deputy Commissioner Donna D. Bennett
Chief of Staff Patricia Mead
Controller John B. Conrad
Director of Transportation Audits Jeffrey W. Thurston
Assistant Commissioner for Distribution David S. Shapero
Management
Assistant Commissioner for Transportation and Ira Jekowsky
Property Management
Assistant Commissioner for Business Management Gary Feit
and Marketing
Assistant Commissioner for Quality and Contract F. Donald Genova,
Administration Acting
Assistant Commissioner for Acquisition William N. Gormley
Assistant Commissioner for FSS Information Raymond J. Hanlein
Systems
PUBLIC BUILDINGS SERVICE
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-1100
Commissioner, Public Buildings Service Robert A. Peck
Deputy Commissioner David L. Bibb
Chief of Staff Ann W. Everett
Controller Robin G. Graf, Acting
Acquisition Executive Gerald Zaffos, Acting
Assistant Commissioner for Business Development James A. Williams
Chief Information Officer Steven R. Mead
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Assistant Commissioner for Commercial Broker Hilary W. Peoples,
Acting
Assistant Commissioner for the Federal Garrett J. Day
Protective Service
Assistant Commissioner for Property Development John A. Petkevich
Assistant Commissioner for Property Disposal Brian K. Polly
Assistant Commissioner for Portfolio Management June V. Huber
Assistant Commissioner for Property Management James F. Steele
OFFICE OF POLICY, PLANNING, AND EVALUATION
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-8880
Associate Administrator for Policy, Planning, G. Martin Wagner
and Evaluation
Chief of Staff John Sindelar
Executive Officer A. Toni Hazlewood
Director, Committee Management Secretariat James Dean
Staff
Director, Regulatory Information Service Center Mark Schoenberg
Deputy Associate Administrator Faith Wohl
for Workplace Initiatives
Deputy Associate Administrator for Acquisition Ida M. Ustad
Policy
Deputy Associate Administrator for Rebecca R. Rhodes
Transportation and Personal Property
Deputy Associate Administrator for Information Francis A. McDonough
Technology
Deputy Associate Administrator for Real Robert J. Diluchio
Property
[For the General Services Administration statement of organization, see
the Code of Federal Regulations, Title 41, Part 105-53]
________________________________________________________________________
The General Services Administration establishes policy for and provides
economical and efficient management of Government property and records,
including construction and operation of buildings; procurement and
distribution of supplies; utilization and disposal of real and personal
property; transportation, traffic, and communications management; and
management of the governmentwide automatic data processing resources
program. Its functions are carried out at three levels of organization:
the central office, regional offices, and field activities.
The General Services Administration (GSA) was established by section 101
of the Federal Property and Administrative Services Act of 1949 (40
U.S.C. 751).
Acquisition Policy The Office of Acquisition Policy plans, directs, and
coordinates a comprehensive, agencywide acquisition policy program,
including the establishment of major agency acquisition goals and
objectives.
The Office of Acquisition Policy has a major role in developing,
maintaining, issuing, and administering guiding principles via the
Federal Acquisition Regulation (FAR), which is applicable to all Federal
agencies. It chairs the Civilian Agency Acquisition Council and provides
administrative support through
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[[Page 567]]
the FAR Secretariat. The Office develops GSA implementing and
supplementing principles required by FAR, which is published as the
General Services Administration Acquisition Regulation.
The Office manages the agency's internal system for the suspension
and debarment of nonresponsive contractors and a governmentwide system
for exchanging information on debarred, suspended, and ineligible
parties. The Office also is responsible for overseeing the agency's
acquisition information system and serves as agency coordinator for the
Federal Procurement Data System.
The Office's Federal Acquisition Institute fosters and promotes
governmentwide career management and training programs to develop a
professional workforce and coordinates governmentwide studies to improve
the procurement process.
For further information, call 202-501-1043.
Enterprise Development The mission of the Office of Enterprise
Development is to promote and facilitate programs and activities that
support an environment that provides ``Access to Opportunity'' to small,
minority, and women business owners to participate in GSA contracting
nationwide. To accomplish this, the Office plans, implements, and
evaluates comprehensive agencywide procurement preference programs,
including: the Small Business Program, the Women in Business Program,
the Minority Business Enterprise Program, the Subcontracting Program,
and the Mandatory Source Program, among others.
The Office coordinates and develops policies that regulate the
operation and implementation of the Small Business Programs under
sections 8 and 15 of the Small Business Act. The Office, through the
Small Business Center Program, provides assistance, information, and
counseling to small businesses interested in pursuing Federal Government
contracts, and conducts outreach, seminars, liaison, and source listing
for small and minority businesses.
The Small Business Centers assist agency procurement officials in
the establishment of subcontracting plans and act as liaisons between
GSA and the Small Business Administration. The Small Business Centers
conduct on-site reviews of vendor subcontracting plans to ensure
compliance with the terms of the approved plan.
For further information, call 202-501-1021.
Small Business Center Directory
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Region Address Telephone
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NATIONAL CAPITAL REGION--Washington, DC Rm. 1050, 7th & D Sts. SW., 20407 202-708-5804
NEW ENGLAND REGION--Boston, MA Rm. 290, 10 Causeway St., 02222 617-565-8100
NORTHEAST AND CARIBBEAN REGION--New York, NY Rm. 18-130, 26 Federal Plz., 10278 212-264-1234
MID-ATLANTIC REGION--Philadelphia, PA Rm. 808, 100 Penn Sq. E., 19107-3396 215-656-5523
SOUTHEAST SUNBELT REGION--Atlanta, GA Rm. 2832, 401 W. Peachtree St. NW., 30303 404-331-5103
GREAT LAKES REGION--Chicago, IL Rm. 3714, 230 S. Dearborn St., 60604 312-353-5383
THE HEARTLAND REGION--Kansas City, MO Rm. 1160, 1500 E. Bannister Rd., 64131 816-926-7203
GREATER SOUTHWEST REGION--Fort Worth, TX Rm. 11A09, 819 Taylor St., 76102 817-334-3284
ROCKY MOUNTAIN REGION--Denver, CO Rm. 145, Denver Federal Ctr., 80225-0006 303-326-7408
PACIFIC RIM REGION--San Francisco, CA Rm. 0405, 450 Golden Gate Ave., 94102 415-522-2700
NORTHWEST/ARCTIC REGION--Auburn, WA 400 15th St. SW., 98001 206-931-7956
----------------------------------------------------------------------------------------------------------------
Contract Appeals The General Services Administration Board of Contract
Appeals is responsible for resolving disputes arising out of contracts
with the General Services Administration, the Department of the
Treasury, the Department of Education, the Department of Commerce, and
other independent Government agencies. The Board is also empowered to
hear and decide protests arising out of automatic data processing
procurements governmentwide. Although the Board is
[[Page 568]]
located within the agency, it functions as an independent tribunal.
For further information, contact the Board of Contract Appeals (G),
General Services Administration, Washington, DC 20405. Phone, 202-501-
0585.
Ethics The Office of Ethics is responsible for developing and directing
the agency's programs governing employee standards of ethical conduct.
For further information, call 202-501-0765.
Equal Employment Opportunity The Office of Equal Employment Opportunity
is responsible for the agency's equal employment opportunity program.
For further information, call 202-501-0767.
Federal Telecommunications Service
The current Federal Telecommunications Service (FTS) was established by
GSA Order 5440.468 on September 8, 1995, by merging FTS2000 and the
Local Services Program. The principal components of the FTS program are
FTS2000, Local Telecommunications Services, and the Post-FTS2000
program.
FTS2000 This program provides long-distance voice and data services to
Federal agencies. In December 1988, GSA competitively awarded two
separate contracts to AT&T and Sprint to provide long-distance
telecommunications services to Federal agencies. These contracts, which
provide for services rather than equipment, replaced the 25-year-old
Federal Telecommunications System (FTS) with FTS2000.
The Service's customers can select from a number of long-distance
telecommunications services provided by FTS2000, including switched
voice service, dedicated transmission service, packet switched service,
video transmission service, switched data service, and switched digital
integrated service.
Local Telecommunications Program This program has three major
reimbursable activities: switched services, purchase of
telecommunications services (POTS), and the telecommunications services
contract (TSC). The purchase of telecommunication services program
provides a variety of new and reconditioned telephone station equipment,
digital private branch exchange systems, wireless equipment,
installation, relocation, wiring, and cabling. The telecommunications
services contract is a nationwide contract with five regional ordering
offices. It has a broad range of telecommunications services that can be
used by any Federal agency. It offers complete technical support in six
functional areas: strategic and technical planning, requirement
analysis, design and engineering, acquisition support, implementation
and integration, and operations support.
Post-FTS2000 The current FTS2000 contracts expire in December 1998. In
December 1994, in conjunction with the Interagency Management Council,
GSA issued the Post-FTS2000 Program Strategy as the Government's
strategy for acquiring telecommunications services in the post-FTS2000
environment. Released in February 1996, the Strategy provides for
multiple comprehensive telecommunications service contracts offering all
services and providing service worldwide, where commercially available.
It supports the National Performance Review initiative to develop the
Government service information infrastructure. Other contracting efforts
that are part of the post-FTS2000 area Federal wireless, international
direct dial, and cable and wiring.
For further information, call 703-285-1020.
Information Technology Service
The Information Technology Service is responsible for the coordination
and direction of a comprehensive, governmentwide program for the
management, procurement, and utilization of automated data processing
and local telecommunications equipment and services; planning and
directing programs for improving Federal records and information
management practices; and providing information to the public through
the Federal Information Center.
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Governmentwide Information Resources Management Assistance The General
Services Administration provides governmentwide programs to assist
Federal agencies in managing their information resources. The Office of
Information Technology Integration (ITI) provides technical and
contracting assistance through three complementary programs: the Federal
Systems Integration and Management System (FEDSIM); the Federal Computer
Acquisition Center (FEDCAC); and the Federal Information System Support
Program (FISSP). This assistance is provided on a reimbursable,
nonmandatory basis to agencies utilizing the system.
The Federal Systems Integration and Management System provides
technical and contractual services to Federal agencies in acquisition,
integration, management, and the use of information systems and
information technology.
The Federal Computer Acquisition Center competitively conducts large
dollar value information processing resources acquisitions for Federal
agencies. These acquisitions include systems hardware; systems software;
and associated services such as maintenance, training, and systems
analysis support.
The Federal Information System Support Program allows ITI to
consolidate relatively small, quick-reaction, technical services project
requirements for other agencies in order to reduce costs.
For further information, contact the Office of Information Technology
Integration, Suite 1100, 5203 Leesburg Pike, Falls Church, VA 22041.
Phone, 703-756-4100.
Information Technology Policy and Leadership The Service plans,
develops, and directs a governmentwide program to help agencies improve
their acquisition, management, and use of information technology. The
Service develops and issues governmentwide policies and regulations on
information technology acquisition, management, and use. It promotes the
development of a technologically competent Federal workforce through
management assistance programs, such as the Trail Boss Program, that
help Federal agencies prepare for, conduct, and implement major
information technology acquisitions.
For further information, contact the Office of Information Technology
Policy and Leadership. Phone, 201-501-0202.
Information Technology Acquisition The Service plays a major role in
the governmentwide procurement of Federal Information Processing (FIP)
and telecommunications hardware, software, and services. In providing
its acquisition services, the agency seeks out and obtains the best
buys; obtains the best leasing and/or purchase price arrangements;
negotiates long-term procurement actions to achieve cost reductions; and
continually strives to improve Federal procurement practices.
For further information, contact the Office of Information Technology
Acquisition. Phone, 202-501-1072.
Information Security The Office of Information Security provides
worldwide support to all Government activities conducting sensitive and
classifies national security, diplomatic, and Department of Defense
missions. The Office provides a comprehensive range of services for
information systems and participates in the development of
governmentwide information security policies in support of Federal,
civil, and Department of Defense activities. This Office provides the
technical expertise, personnel, logistics, training, and facilities
necessary to manage and support critical Government communications.
For further information, contact the Office of Information Security.
Phone, 202-708-7000.
Office of Emerging Technology The Office of Emerging Technology plans,
manages, and directs activities that promote the identification,
development, and use of current and emerging technologies in the Federal
Government. The Office develops strategies for integrating Federal,
State, and local government applications to form a synergetic approach
to use information technology to improve the delivery of
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government services; compiles trend information of emerging technologies
to support efforts to improve government services; identifies
information technology tools, applications, and effective implementation
strategies to improve government performance; plans, develops, and
implements multiagency and intergovernmental information technology
pilots and prototypes to validate concept of operation and assess the
viability for governmentwide implementation; and establishes benchmarks
on best practices of governmental applications of information
technology. The Office oversees the implementation of new and proven
information technology applications that will improve the delivery of
government services provided by Federal, State, local, and tribal
governments. The Office also serves as the governmentwide program
offices for Electronic Commerce, Electronic Mail, Information Technology
Accommodations and the Security Infrastructure Program Management
Office.
For further information, contact the Office of Emerging Technology.
Phone, 202-501-0308.
Federal Information Center Program The Federal Information Center
Program, a clearinghouse for information about the Federal Government,
can eliminate the maze of referrals that people have experienced in
contacting the Federal Government. Persons with questions about a
Government program or agency, and who are unsure of which office can
help, may call the Center. A specialist will either answer the question
or locate an expert who can.
Residents of more than 80 metropolitan areas have direct access to
the Center via toll-free (800) telephone service, and callers in four
States--Iowa, Kansas, Missouri, and Nebraska--have statewide toll-free
service. Users of telecommunications devices for the deaf (TDD/TTY) may
call a nationwide toll-free number: 800-326-2996.
For further information, call the Federal Information Center number for
your area.
Federal Information Centers--General Services Administration
(Review the areas listed below. If your area is listed, call 800-688-
9889. If your area is not listed, call 301-722-9000. TDD/TTY users
should call 800-326-2996.)
------------------------------------------------------------------------
State City
------------------------------------------------------------------------
ALABAMA................................... Birmingham, Mobile
ALASKA.................................... Anchorage
ARIZONA................................... Phoenix
ARKANSAS.................................. Little Rock
CALIFORNIA................................ Los Angeles, Sacramento, San
Diego, San Francisco, Santa
Ana
COLORADO.................................. Colorado Springs, Denver,
Pueblo
CONNECTICUT............................... Hartford, New Haven
DELAWARE.................................. Wilmington
FLORIDA................................... Fort Lauderdale,
Jacksonville, Miami,
Orlando, St. Petersburg,
Tampa, West Palm Beach
GEORGIA................................... Atlanta
HAWAII.................................... Honolulu
IDAHO..................................... Boise
ILLINOIS.................................. Chicago
INDIANA................................... Gary, Indianapolis
IOWA...................................... From all points
KANSAS.................................... From all points
KENTUCKY.................................. Louisville
LOUISIANA................................. New Orleans
MAINE..................................... Portland
MARYLAND.................................. Baltimore
MASSACHUSETTS............................. Boston
MICHIGAN.................................. Detroit, Grand Rapids
MINNESOTA................................. Minneapolis
MISSISSIPPI............................... Jackson
MISSOURI.................................. St. Louis
MONTANA................................... Billings
NEBRASKA.................................. Omaha
NEVADA.................................... Las Vegas
NEW HAMPSHIRE............................. Portsmouth
NEW JERSEY................................ Newark, Trenton
NEW MEXICO................................ Albuquerque
NEW YORK.................................. Albany, Buffalo, New York,
Rochester, Syracuse
NORTH CAROLINA............................ Charlotte
NORTH DAKOTA.............................. Fargo
OHIO...................................... Akron, Cincinnati,
Cleveland, Columbus,
Dayton, Toledo
OKLAHOMA.................................. Oklahoma City, Tulsa
OREGON.................................... Portland
PENNSYLVANIA.............................. Philadelphia, Pittsburgh
RHODE ISLAND.............................. Providence
SOUTH CAROLINA............................ Greenville
SOUTH DAKOTA.............................. Sioux Falls
TENNESSEE................................. Chattanooga, Memphis,
Nashville
TEXAS..................................... Austin, Dallas, Fort Worth,
Houston, San Antonio
UTAH...................................... Salt Lake City
VERMONT................................... Burlington
VIRGINIA.................................. Norfolk, Richmond, Roanoke
WASHINGTON................................ Seattle, Tacoma
WEST VIRGINIA............................. Huntington
WISCONSIN................................. Milwaukee
WYOMING................................... Cheyenne
------------------------------------------------------------------------
Federal Information Relay Service (FIRS) The Federal Information Relay
Service serves as an intermediary between hearing individuals and
individuals who are deaf, hard of hearing, and speech-impaired for
nationwide communications with and within the Federal
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Government. The Service enables Federal employees to conduct official
duties and allows the general public to conduct business with the
Federal Government and its agencies. It also encourages direct
communications between individuals using telecommunications devices for
the deaf (TDD/TTY's) by maintaining an on-line bulletin board and by
publishing an annual directory of Federal TDD/TTY telephone numbers.
To utilize the Federal Information Relay Service, call 800-877-8339
(toll-free). To obtain a FIRS brochure call 800-877-0996 (toll-free).
These numbers serve both voice and TDD/TTY calls.
To access the Federal Information Relay Service bulletin board of
TDD/TTY numbers, call 800-877-8845 (toll-free).
For a free copy of the directory, write to: U.S. Government TDD
Directory, Dept. 588B, Customer Information Center, Pueblo, CO 81009.
For further information, contact the Office of Emerging Technology.
Phone, 202-501-1937 (voice) or 202-501-2860 (TDD).
Specialized Data Centers The Service operates several programs that
collect and maintain information on equipment of interest to the public
and the private sector.
The Federal Procurement Data Center provides information regarding
goods and services bought by the Federal Government. The Center is a
unique source of consolidated information about Federal purchases, and
the data is readily available through reports prepared by the Center.
The Federal Equipment Data Center operates the Automatic Data
Processing Equipment Data System Program, which collects and maintains
information regarding general-purpose processing equipment being used by
the Federal Government. Information is collected and disseminated on
federally operated domestic assistance programs, such as grants, and is
available in an annual catalog and through a nationally accessible
computer system.
For further information, contact the Automated External Information
Division. Phone, 703-235-2870.
Domestic Assistance Catalog The Federal Domestic Assistance Catalog
Program collects and disseminates information on all federally operated
domestic assistance programs such as grants, loans, and insurance. This
information is published annually in the Catalog of Federal Domestic
Assistance, and is available through the Federal Assistance Programs
Retrieval System, a nationally accessible computer system.
For further information, contact the Federal Domestic Assistance Catalog
staff. Phone, 202-708-5126.
Federal Supply Service
The Federal Supply Service (FSS) provides leadership, through policy,
guidance, and service delivery, which assures that the Federal
Government's requirements for personal property and administrative
services are effectively met at the least overall cost to the taxpayer.
Towards this goal, FSS operates a worldwide supply system to contract
for and distribute personal property and services to Federal agencies.
The Service provides governmentwide programs for transportation, mail
and travel management, transportation audits, Federal fleet management,
and management of aircraft owned or operated by civilian agencies in
support of their missions; and administers a governmentwide property
management program for the utilization of excess personal property and
the donation and sale of surplus personal property.
The Service provides over $8 billion annually in common-use goods
and services. The Supply and Procurement business line of FSS uses the
aggregate purchasing power of the Government to establish sources of
supply for commonly used business, operational, administrative, and
financial supplies and services. Over 98 percent of the support provided
by the business line is for commercial items and services, and 90
percent is delivered directly to customers. Almost 80 percent of the
supply and procurement business volume is from orders directly placed by
customers, under contracts established by FSS. FSS also operates a
distribution
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system that makes 5 million deliveries a year of common office supplies,
direct to customer desktops, within 48 hours of their orders. Another 7
million customer deliveries are made within 2 weeks from over 15,000
high-demand items, including overnight support for national emergencies
and disaster relief. In compliance with applicable laws, regulations,
and Executive orders, FSS helps the Government conserve energy, recycle
used materials, and purchase products that are environmentally sound.
Each year FSS establishes numerous multimillion-dollar contracts for
environmentally oriented products--ranging from recycled items such as
retread tires, office supplies, and insulation, to shipping boxes with
recycled content, to energy and water saving devices, and to
reformulated industrial products.
To eliminate unnecessary expenditures and maximize the utilization
of federally owned personal property, FSS directs and coordinates, on a
worldwide basis, a Government property management program. Under this
program, excess personal property valued at approximately $12.3 billion
annually is available for transfer to other agencies and, when no longer
needed by the Federal Government, is allocated to the States for
donation to eligible recipients or disposed of through competitive
public sales.
The Federal Supply Service administers governmentwide programs for
transportation and travel management, transportation audits, and fleet
management to meet the requirements of Federal agencies.
To provide agencies with economical fleet management services, FSS
manages an Interagency Fleet Management System (IMFS) comprised of
approximately 145,000 vehicles, ranging from compact sedans to buses and
ambulances. As part of the services provided, GSA acquires the vehicles,
ensures that fuel and maintenance/repair services are available, and
disposes of the vehicles when due for replacement. In conjunction with
the Department of Energy, FSS introduced alternative fuel vehicles
(AFV'S) into the Federal fleet, and currently has over 10,000 in use.
The Service's Fleet Management Program is also responsible for
developing regulations and procedures governing the management and
oversight of all Federal Government motor vehicles, except those
exempted under the Federal Property and Administrative Services Act of
1949, as amended.
As the Government's civilian freight manager, FSS provides rating
and routing services to customer agencies at 20-50 percent off
commercial rates, as well as small package overnight delivery service at
a savings of 70 percent below commercial rates.
In addition, FSS coordinates governmentwide policy development for
the management of Government aircraft through the Interagency Committee
for Aviation Policy. Through its Federal Aviation Management Information
System, FSS stores aircraft and facility inventory, cost and utilization
data, and contract, rental, and charter data pertinent to all civilian
agency aircraft.
For further information, contact the Federal Supply Service, Washington,
DC 20406. Phone, 703-305-6646.
Public Buildings Service
The Public Buildings Service (PBS) provides space and related services
for other Federal agencies and the Federal courts. Services include
design, acquisition, construction, alteration, operation, protection,
general management, and disposal. It has responsibility for 260 million
square feet of space, excluding external parking areas, in about 7,300
federally owned or leased buildings, in addition to approximately $6.4
billion in construction projects currently underway. In addition,
Executive Order 12512 of April 12, 1985, gave PBS the responsibility to
provide leadership in the development and maintenance of needed property
management information systems for the Government.
For further information, call 202-501-1100.
[[Page 573]]
Office of the Commercial Broker
The Commercial Broker acquires real property through leases and
purchases and directs the development of procedures and specifications
related to real property acquisitions, including leasing, building
purchases, site acquisition, and easements; marketing vacant space;
outleasing vacant space; appraisals and initial assignments of space;
lease acquisition delegations; space planning; requirements development;
buildout of space; cost estimates; installation of telecommunications/
local area networks; furniture procurement, and disposal.
For further information, contact the Office of the Commercial Broker.
Phone, 202-501-1025.
Office of Property Management
The Office of Property Management develops and administers programs to:
manage and operate Government-owned and leased property; processes
related to maintaining space assignments after initial occupancy; manage
and administer leases and outleases; ensure service delivery to tenants;
distribute rent bills; administer day-to-day operation of occupancy
agreements with client agencies; safeguard Federal employees from
hazardous exposure to GSA operations or services and environmental
matters related to building operations and alterations; fire protection
for all facilities and personnel; alter buildings, systems, and space
after initial tenant occupancy; design and construction of alterations,
excluding major modernizations; assist regions on procurement issues
related to contracting; procure construction, building services,
professional services, and architect-engineer services; guide delegated
agencies in operation and management of Government-owned and/or -
operated buildings; and guide delegated agencies in lease management,
administrative contracting officer, and contracting officer's
representative activities.
For further information, contact the Office of Property Management.
Phone, 202-501-0971.
Office of Property Development
The Office of Property Development plans, directs, and coordinates the
nationwide operation of property development business line within PBS.
This Office represents property development in agency dealings of
national scope with other executive branch agencies, the legislative and
judicial branches, and other Government and private-sector interests. It
plans, guides, and accommodates temporary and extraordinary real
property planning and development efforts requiring enhanced national
emphasis and direction, when required by the PBS Commissioner. The
Office defines, articulates, advocates, promotes, and interprets PBS
vision and principles for excellence in public architecture,
engineering, and construction. It maintains arrangements for eliciting
advisory input from nationally renowned design professionals on major
product design commissions and design solutions; fosters design quality
through sponsorship of award, peer review, and other similar programs;
and directs, coordinates, and performs all personnel management and
administrative support functions for the Office of Property Development.
For further information, contact the Office of Property Development.
Phone, 202-501-0887.
Office of the Federal Protective Service
The Office of the Federal Protective Service develops and administers
guidelines and standards for uniformed force operations, and
investigates criminal offenses not involving GSA employees. The Office
conducts preliminary investigations of accidents, incidents, and
criminal complaints occurring on GSA-controlled property. The Federal
Protective Service coordinates with appropriate Federal Emergency
Management Agency representatives for security and law enforcement
requirements. It gathers protective intelligence information pertaining
to demonstrations, bomb threats, and other criminal activities. The
[[Page 574]]
Office provides centralized communication, alarm monitoring, and
coordination for State and Federal officials regarding Federal
facilities. It develops a nationwide physical security protection
program and coordinates a nationwide Occupant Emergency Program.
For further information, contact the Office of the Federal Protective
Service. Phone, 202-501-0907.
Office of Property Disposal
The Office of Property Disposal develops and administers programs
related to the utilization of excess and surplus real property; disposal
of surplus real property by sale, exchange, lease, assignment, transfer,
permit; protection and maintenance of excess and surplus property
pending disposition disposal of Defense Industrial Reserve Plants; and
disposal services to agencies which have their own disposal authorities
on a reimbursable basis, e.g., seized, forfeited, or foreclosed. The
Office directs the development of a national plan to market properties
and buildings. It also establishes national benchmarking standards and a
customer liaison program.
For further information, contact the Office of Property Disposal. Phone,
202-501-0210. E-mail, property.disposal@gsa.gov.
Office of Portfolio Management
The Office of Portfolio Management conducts strategic and business,
portfolio, and asset planning; makes capital investment decisions and
obtains capital resources; manages the national portfolio of real estate
and art assets; obtains the support of other service providers;
evaluates portfolio and service provider performance; and provides
guidance and assistance to regional portfolio managers and other
business lines.
For further information, contact the Office of Portfolio Management.
Phone, 202-501-0638.
Office of Business Development
The Office of Business Development directs the policy and management of
the National Account Executive and Regional Account Manager programs
which facilitate the development of strategic partnerships with client
agencies; performs research and analysis of PBS long-term strategic and
business direction; directs the national real property strategic
marketing plans and programs; and develops and implements national
customer outreach and public affairs programs.
For further information, contact the Office of Business Development.
Phone, 202-501-0018.
Regional Offices Regional offices are located in 11 U.S. cities. Within
its area of jurisdiction, each regional office is responsible for
executing assigned programs.
Regional Offices--General Services Administration
------------------------------------------------------------------------
Headquarters Address Administrator
------------------------------------------------------------------------
New England Region........ Boston, MA (10 Robert J. Dunfey, Jr.
Causeway St., 02222).
Northeast and Caribbean New York, NY (26 Karen R. Adler
Region. Federal Plz., 10278).
Mid-Atlantic Region....... Philadelphia, PA (100 Paul Chistolini
Penn Sq. E., 19107-
3396).
Southeast Sunbelt Region.. Atlanta, GA (Suite Carol A. Dortch
2800, 401 W.
Peachtree St. NW.,
30365).
Great Lakes Region........ Chicago, IL (230 S. William C. Burke
Dearborn St., 60604).
The Heartland Region...... Kansas City, MO (1500 Glen W. Overton
E. Bannister Rd.,
64131).
Greater Southwest Region.. Fort Worth, TX (819 John Pouland
Taylor St., 76102).
Rocky Mountain Region..... Denver, CO (Denver Polly B. Baca
Federal Ctr., 80225-
0006).
Pacific Rim Region........ San Francisco, CA Kenn N. Kojima
(525 Market St.,
94105).
Northwest/Arctic Region... Auburn, WA (GSA Ctr., L. Jay Pearson
98002).
National Capital Region... Washington, DC (7th Thurman M. Davis
and D Sts. SW.,
20407).
------------------------------------------------------------------------
Sources of Information
Consumer Information Center Organized under the Office of Public
Affairs is the Consumer Information Center, a program that assists
Federal agencies in the release of relevant and useful consumer
information and generates increased public awareness of
[[Page 575]]
this information. The Center publishes quarterly the Consumer
Information Catalog, which is free to the public and lists more than 200
free or low-cost Federal consumer interest publications. Topics include
health, food, nutrition, money management, employment, Federal benefits,
the environment, and education. The Catalog is widely distributed
through congressional offices, Federal facilities, educators, State and
local governmental consumer offices, and private nonprofit
organizations. For a free copy of the Catalog, write to Consumer
Information Catalog, Pueblo, CO 81009. Phone, 719-948-4000. Bulk copies
are free to nonprofit organizations.
For help in accessing CIC information electronically, send e-mail to
cic.info@pueblo.gsa.gov. Put the words ``SEND INFO'' in the body of the
message.
Contracts Individuals seeking to do business with the General Services
Administration may obtain detailed information from the Business Service
Centers listed in the preceding text. Inquiries concerning programs to
assist small business should be directed to one of the Business Service
Centers.
Employment Inquiries and applications should be directed to the
Personnel Operations Division (CPS), Office of Personnel, General
Services Administration, Washington, DC 20405. Schools interested in the
recruitment program should contact the Personnel Operations Division
(CPS), Office of Personnel, Washington, DC 20405 (phone, 202-501-0370),
and/or the appropriate regional office listed above.
Fraud and Waste Contact the Inspector General's Office at (800-424-5210
(toll free) or 202-501-1780 (in the Washington, DC, metropolitan area)).
Freedom of Information and Privacy Act Requests Inquiries concerning
policies pertaining to Freedom of Information Act and Privacy Act
matters should be addressed to the General Services Administration
(CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7102, Washington, DC
20405. Phone, 202-501-2691. TDD callers may use the Federal Information
Relay Service (phone, 202-708-9300; fax, 202-501-2727). FOIA or Privacy
Act requests concerning GSA regions should be directed to the FOIA or
Privacy Act officers for the particular region (see listing in the
preceding text).
Public and News Media Inquiries The Office of Public Affairs is
responsible for the coordination of responses to inquiries from both the
general public and news media, as well as for maintaining an information
network with agency employees with regard to items of interest to the
Federal worker. The Office, through its Office of Media Relations,
issues news releases. Its Office of Communications is responsible for
printing the GSA Update, a weekly bulletin of noteworthy items designed
to keep agency employees apprised of pertinent issues, and GSA Today, a
quarterly employee magazine.
Publications Many publications are available at moderate prices through
the bookstores of the Government Printing Office or from customer supply
centers. Others may be obtained free or at production cost from a
Business Service Center or a Federal Information Center. (See pages 585
and 588, respectively.) The telephone numbers and addresses of the
Federal Information Centers and of the Government Printing Office
bookstores are listed in local telephone directories. If a publication
is not distributed by any of the centers or stores, inquiries should be
directed to the originating agency's service or office. The addresses
for inquiries are:
Public Buildings Service (P), General Services Administration,
Washington, DC 20405
Federal Supply Service (F), General Services Administration,
Washington, DC 20406
Office of Finance (BC), General Services Administration, Washington,
DC 20405
Information Technology Service (K), General Services Administration,
Washington, DC 20405
Those who would like a brief index of publications or who are not
certain of the service or office of origin should write to the Director
of Publications, Office of Communications (XS), General Services
Administration, Washington, DC 20405. Phone, 202-501-1235.
[[Page 576]]
Small Business Activities Inquiries concerning programs to assist small
businesses should be directed to one of the Small Business Centers
listed in the preceding text.
Speakers Inquiries and requests for speakers should be directed to the
Office of Public Affairs (X), General Services Administration,
Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
regional office.
For further information concerning the General Services Administration,
contact the Office of Public Affairs (X), General Services
Administration, Washington, DC 20405. Phone, 202-501-0705.
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