[United States Government Manual]
[July 01, 1995]
[Pages 581-594]
[From the U.S. Government Publishing Office, www.gpo.gov]
GENERAL SERVICES ADMINISTRATION
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-708-5082
Administrator of General Services Roger W. Johnson
Deputy Administrator Thurman M. Davis,
Acting
Chief of Staff Barbara O. Silby
Special Counsel, Office of Ethics Allie B. Latimer
Associate Administrator for Equal Employment Yvonne T. Jones
Opportunity
Associate Administrator for Enterprise Mirinda Jackson, Acting
Development
Deputy Director for Small and Mirinda Jackson
Disadvantaged Business
Utilization
Deputy Director for Training and Rosalinda Castillo
Compliance
Associate Administrator for Congressional and William R. Ratchford
Intergovernmental Affairs
Associate Administrator for Public Affairs Henry Connors, Acting
Associate Administrator for Management Services Marlene M. Johnson
and Human Resources
Deputy Associate Administrator Jack J. Landers
Director of Workplace Initiatives Faith Wohl
Director of Personnel Gail P. Lovelace
Director of Management Controls John H. Davenjay
and Evaluation
Director of Management Services Gregory L. Knott
Director of Quality Management Jon R. Halsall
and Training
Controller Jon A. Jordan
Director of the Executive Eric Dodds
Secretariat
Director of Labor Management Donald P. Heffernan
Partnership and Information
Technology
Associate Administrator for FTS2000 Robert J. Woods
[[Page 582]]
Deputy Associate Administrator William P. Cunnane
Inspector General William R. Barton
Deputy Inspector General Joel S. Gallay
Assistant Inspector General for William E. Whyte, Jr.
Auditing
Assistant Inspector General for James E. Henderson
Investigations
Assistant Inspector General for Lawrence J. Dempsey
Quality Management
Assistant Inspector General for James E. Le Gette
Administration
Counsel to the Inspector General Kathleen S. Tighe,
Director, Internal Evaluation Andrew A. Russoniello
Program
Chairman, GSA Board of Contract Appeals Stephen M. Daniels
Vice Chairman Robert W. Parker
Board Counsel Wilbur T. Miller
Clerk of the Board Beatrice Jones
Chief Financial Officer Dennis J. Fischer
Director of Budget William B. Early, Jr.
Director of Finance Robert E. Suda
Director of Financial Management Carole A. Hutchinson
Director of Financial Management William J. Topolewski
Systems
Associate Administrator for Acquisition Policy Ida Ustad
Executive Officer A. Toni Hazlewood
Director of GSA Acquisition Paul M. Lynch
Policy
Director of Federal Acquisition C. Allen Olson
Policy
Director, Federal Acquisition John Blumenstein,
Institute Acting
General Counsel Emily Clark Hewitt
Special Counsel to the General Micki Chen
Counsel
Associate General Counsel for Laurence Harrington
General Law
Associate General Counsel for Vincent Crivella
Personal Property
Associate Administrator for Real Sharon A. Roach
Property
INFORMATION TECHNOLOGY SERVICE
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-1000
Commissioner, Information Technology Service Joe M. Thompson
Deputy Commissioner G. Martin Wagner
Senior Advisor Ira Jekowsky
Business Industry Outreach Director Joel Odom
Deputy Commissioner for Information Technology Francis A. McDonough
Policy and Leadership
Assistant Commissioner Fred L. Sims
Deputy Commissioner for Emerging Technology Ronald L. Piasecki
Implementation
Deputy Commissioner (Controller) for Resources Linda F. Vandenburg
Management
Assistant Commissioner Shereen G. Remez
Deputy Commissioner for Information Technology James Arrington, Acting
Acquisition
Deputy Chief Information Officer for GSA-Wide Donald L. Venneberg
Information Technology
Deputy Commissioner for Information Security Thomas R. Burke, Acting
Deputy Commissioner for Information Technology Lawrence S. Cohan
Integration
[[Page 583]]
Deputy Assistant Commissioner Charles A. Self
Deputy Commissioner for Local Don Hardesty
Telecommunications
Deputy Assistant Commissioner James Edwards
FEDERAL SUPPLY SERVICE
1941 Jefferson Davis Highway, Arlington, VA; Mailing address:
Washington, DC 20406
Phone, 703-305-6667
Commissioner, Federal Supply Service Frank P. Pugliese, Jr.
Deputy Commissioner Donna D. Bennett
Chief of Staff Patricia M. Mead
Controller John B. Conrad, Acting
Director of Transportation Audits Jeffrey Thurston
Assistant Commissioner for Distribution Brian Freeman
Management
Assistant Commissioner for Business Management Rebecca R. Rhodes,
and Marketing Acting
Assistant Commissioner for Quality and Contract F. Donald Genova,
Administration Acting
Assistant Commissioner for Acquisition William N. Gormley
Assistant Commissioner for FSS Information Raymond J. Hanlein
Systems
PUBLIC BUILDINGS SERVICE
General Services Building, Eighteenth and F Streets NW., Washington, DC
20405
Phone, 202-501-1100
Commissioner, Public Buildings Service Kenneth R. Kimbrough
Deputy Commissioner David L. Bibb
Chief of Staff Ann W. Everett
Controller Thomas M. Sherman
Acquisition Executive Sharon R. Jenkins
Assistant Commissioner for Business Development James A. Williams
PBS Chief Information Officer Steven R. Mead
Assistant Commissioner for Commercial Broker Hilary W. Peoples,
Acting
Assistant Commissioner for the Federal Garrett J. Day
Protective Service
Assistant Commissioner for Fee Developer James B. Stewart,
Acting
Assistant Commissioner for Property Disposal Brian K. Polly
Assistant Commissioner for Governmentwide Real Robert J. DiLuchio
Property Policy
Assistant Commissioner for Portfolio Management June V. Huber
Assistant Commissioner for Property Management James F. Steele
[For the General Services Administration statement of organization, see
the Code of Federal Regulations, Title 41, Part 105-53]
________________________________________________________________________
The General Services Administration establishes policy for and provides
economical and efficient management of Government property and records,
including construction and operation of buildings; procurement and
distribution of supplies;
[[Page 584]]
[[Page 585]]
utilization and disposal of property; transportation, traffic, and
communications management; and management of the Governmentwide
automatic data processing resources program. Its functions are carried
out at three levels of organization: the central office, regional
offices, and field activities.
The General Services Administration (GSA) was established by section 101
of the Federal Property and Administrative Services Act of 1949 (40
U.S.C. 751).
Acquisition Policy The Office of Acquisition Policy plans, directs, and
coordinates a comprehensive, agencywide acquisition policy program,
including the establishment of major agency acquisition goals and
objectives.
The Office of Acquisition Policy has a major role in developing,
maintaining, issuing, and administering guiding principles via the
Federal Acquisition Regulation (FAR), which is applicable to all Federal
agencies. It chairs the Civilian Agency Acquisition Council and provides
administrative support through the FAR Secretariat. The Office develops
GSA implementing and supplementing principles required by FAR, which is
published as the General Services Administration Acquisition Regulation.
The Office manages the agency's internal system for the suspension
and debarment of nonresponsive contractors and a Governmentwide system
for exchanging information on debarred, suspended, and ineligible
parties. The Office also is responsible for overseeing the agency's
acquisition information system and serves as agency coordinator for the
Federal Procurement Data System.
The Office's Federal Acquisition Institute fosters and promotes
Governmentwide career management and training programs to develop a
professional workforce and coordinates Governmentwide studies to improve
the procurement process.
For further information, call 202-501-1043.
Enterprise Development The mission of the Office of Enterprise
Development is to promote and facilitate programs and activities that
support an environment that provides ``Access to Opportunity'' to small,
minority, and women business owners to participate in GSA contracting
nationwide. To accomplish this, the Office plans, implements, and
evaluates comprehensive agencywide procurement preference programs,
including: the Small Business Program, the Women in Business Program,
the Minority Business Enterprise Program, the Subcontracting Program,
and the Mandatory Source Program, among others.
The Office coordinates and develops policies that regulate the
operation and implementation of the Small Business Programs under
sections 8 and 15 of the Small Business Act. The Office, through the
Business Service Center Program, provides assistance, information, and
counseling to small businesses interested in pursuing Federal Government
contracts, and conducts outreach, seminars, liaison, and source listing
for small and disadvantaged businesses.
The Business Service Centers assist agency procurement officials in
the establishment of subcontracting plans and act as liaisons between
GSA and the Small Business Administration. The Business Service Centers
conduct on-site reviews of vendor subcontracting plans to ensure
compliance with the terms of the approved plan.
For further information, call 202-501-1021.
Business Service Center Directory
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Region Address Telephone
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NATIONAL CAPITAL REGION--Washington, DC 7th and D Sts. SW., 20407 202-708-5804
NEW ENGLAND REGION--Boston, MA 10 Causeway St., 02222 617-565-8100
NORTHEAST AND CARIBBEAN REGION--New York, NY 26 Federal Plz., 10278 212-264-1234
MID-ATLANTIC REGION--Philadelphia, PA Rm. 808, 100 Penn Sq. E., 19107-3396 215-656-5523
SOUTHEAST SUNBELT REGION--Atlanta, GA Rm. 2900, 401 W. Peachtree St. NW., 30303 404-331-5103
[[Page 586]]
GREAT LAKES REGION--Chicago, IL 230 S. Dearborn St., 60604 312-353-5383
THE HEARTLAND REGION--Kansas City, MO 1500 E. Bannister Rd., 64131 816-926-7203
GREATER SOUTHWEST REGION--Fort Worth, TX 819 Taylor St., 76102 817-334-3284
ROCKY MOUNTAIN REGION--Denver, CO Denver Federal Ctr., 80225-0006 303-326-7408
PACIFIC RIM REGION--San Francisco, CA 525 Market St., 94105 415-744-5060
NORTHWEST/ARCTIC REGION--Auburn, WA GSA Ctr., 98001 206-931-7957
----------------------------------------------------------------------------------------------------------------
Contract Appeals The General Services Administration Board of Contract
Appeals is responsible for resolving disputes arising out of contracts
with the General Services Administration, the Department of the
Treasury, the Department of Education, the Department of Commerce, and
other independent Government agencies. The Board is also empowered to
hear and decide protests arising out of automatic data processing
procurements Governmentwide. Although the Board is located within the
agency, it functions as an independent tribunal.
For further information, contact the Board of Contract Appeals (G),
General Services Administration, Washington, DC 20405. Phone, 202-501-
0720.
Ethics The Office of Ethics is responsible for developing and directing
the agency's programs governing employee standards of ethical conduct.
For further information, call 202-501-0765.
Equal Employment Opportunity The Office of Equal Employment Opportunity
is responsible for the agency's equal employment opportunity program.
For further information, call 202-501-0767.
FTS2000 The Office of Federal Telecommunications System 2000 (FTS2000)
provides common-user, long-distance telecommunications services. The
FTS2000 program offers the Federal Government low-cost, state-of-the-
art, integrated voice, data, and video telecommunications. Program
services are provided through two multi-billion dollar, 10-year
contracts that were awarded to the American Telephone & Telegraph
Company (AT&T) and Sprint in December 1988.
This Office provides leadership, policy, program direction, and
program oversight for ensuring a timely, high-quality, innovative, and
cost-effective Governmentwide program for intercity telecommunications
services.
For further information, call 703-760-7790.
Information Technology Service
The Information Technology Service is responsible for the coordination
and direction of a comprehensive, Governmentwide program for the
management, procurement, and utilization of automated data processing
and local telecommunications equipment and services; planning and
directing programs for improving Federal records and information
management practices; and providing information to the public through
the Federal Information Center.
Governmentwide Information Resources Management Assistance The General
Services Administration provides Governmentwide programs to assist
Federal agencies in managing their information resources. The Office of
Information Technology Integration (ITI) provides technical and
contracting assistance through three complementary programs: the Federal
Systems Integration and Management System (FEDSIM); the Federal Computer
Acquisition Center (FEDCAC); and the Federal Information System Support
Program (FISSP). This assistance is provided on a reimbursable,
nonmandatory basis to agencies utilizing the system.
FEDSIM provides technical and contractual services to Federal
agencies in acquisition, integration, management, and the use of
information systems and information technology.
[[Page 587]]
FEDCAC competitively conducts large dollar value information
processing resources acquisitions for Federal agencies. These
acquisitions include systems hardware; systems software; and associated
services such as maintenance, training, and systems analysis support.
FISSP allows ITI to consolidate relatively small, quick-reaction,
technical services project requirements for other agencies in order to
reduce costs.
For further information, contact the Office of Information Technology
Integration, Suite 1100, 5203 Leesburg Pike, Falls Church, VA 22041.
Phone, 703-756-4100.
Information Technology Policy and Leadership The Service plans,
develops, and directs a Governmentwide program to help agencies improve
their acquisition, management, and use of information technology. The
Service develops and issues Governmentwide policies and regulations on
information technology acquisition, management, and use. It promotes the
development of a technologically competent Federal workforce through
management assistance programs, such as the Trail Boss Program, that
help Federal agencies prepare for, conduct, and implement major
information technology acquisitions.
For further information, contact the Office of Information Technology
Policy and Leadership. Phone, 201-501-0202.
Information Technology Acquisition The Service plays a major role in
the Governmentwide procurement of Federal Information Processing (FIP)
and telecommunications hardware, software, and services. In providing
its acquisition services, the agency seeks out and obtains the best
buys; obtains the best leasing and/or purchase price arrangements;
negotiates long-term procurement actions to achieve cost reductions; and
continually strives to improve Federal procurement practices.
For further information, contact the Office of Information Technology
Acquisition. Phone, 202-501-1072.
Telecommunications Services The Service develops policies and
procedures and defines standards for GSA's Local Service Program. Under
this program, the agency provides telecommunications services and
products to Federal agencies at locations where it is economically
beneficial. The Service also plays a major role in Governmentwide
activities.
The Service is presently moving forward with an Aggregated Systems
Procurement Program that replaces local telecommunications systems and
upgrades service at selected locations nationwide. It has implemented
the replacement of the large tariffed system in the Nation's Capital
with the Washington Interagency Telecommunications System and has placed
purchase-of-telecommunications-services contracts nationwide except for
the New England area and Alaska to satisfy the Government's requirements
for customer-provided telecommunications equipment and services. These
requirements can be satisfied in New England using the Aggregated
Systems Procurement Program contract and in Alaska using other
telecommunications contracts. The Service also administers a nationwide
telecommunications support services contract.
The Service manages and administers the National Security Emergency
Preparedness Telecommunications Program activities. It ensures that the
agency supports Governmentwide national security and domestic emergency
plans, including those promulgated by the National Communications
System.
For further information, contact the Office of Local Telecommunications
Services. Phone, 202-606-9000.
Information Security The Office of Information Security provides
worldwide support to all Government activities conducting sensitive and
classifies national security, diplomatic, and Department of Defense
missions. The Office provides a comprehensive range of services for
information systems and participates in the development of
Governmentwide information security policies in support of Federal,
civil, and Department of Defense activities. This
[[Page 588]]
Office provides the technical expertise, personnel, logistics,
training, and facilities necessary to manage and support critical
Government communications.
For further information, contact the Office of Information Security.
Phone, 202-708-7000.
Office of Emerging Technology The Office of Emerging Technology plans,
manages, and directs activities that promote the identification,
development, and use of current and emerging technologies in the Federal
Government. The Office develops strategies for integrating Federal,
State, and local government applications to form a synergetic approach
to use information technology to improve the delivery of government
services; compiles trend information of emerging technologies to support
efforts to improve government services; identifies information
technology tools, applications, and effective implementation strategies
to improve government performance; plans, develops, and implements
multiagency and intergovernmental information technology pilots and
prototypes to validate concept of operation and assess the viability for
Governmentwide implementation; and establishes benchmarks on best
practices of governmental applications of information technology. The
Office oversees the implementation of new and proven information
technology applications that will improve the delivery of government
services provided by Federal, State, local, and tribal governments. The
Office also serves as the Governmentwide program offices for Electronic
Commerce, Electronic Mail, Information Technology Accommodations and the
Security Infrastructure Program Management Office.
For further information, contact the Office of Emerging Technology.
Phone, 202-501-0308.
Federal Information Center Program The Federal Information Center
Program, a clearinghouse for information about the Federal Government,
can eliminate the maze of referrals that people have experienced in
contacting the Federal Government. Persons with questions about a
Government program or agency, and who are unsure of which office can
help, may call the Center. A specialist will either answer the question
or locate an expert who can.
Residents of more than 80 metropolitan areas have direct access to
the Center via toll-free (800) telephone service, and callers in four
States--Iowa, Kansas, Missouri, and Nebraska--have statewide toll-free
service. Users of telecommunications devices for the deaf (TDD/TTY) may
call a nationwide toll-free number: 800-326-2996.
For further information, call the Federal Information Center number for
your area.
Federal Information Centers--General Services Administration
(Review the areas listed below. If your area is listed, call 800-688-
9889. If your area is not listed, call 301-722-9000. TDD/TTY users
should call 800-326-2996.)
------------------------------------------------------------------------
State City
------------------------------------------------------------------------
ALABAMA................................... Birmingham, Mobile
ALASKA.................................... Anchorage
ARIZONA................................... Phoenix
ARKANSAS.................................. Little Rock
CALIFORNIA................................ Los Angeles, Sacramento, San
Diego, San Francisco, Santa
Ana
COLORADO.................................. Colorado Springs, Denver,
Pueblo
CONNECTICUT............................... Hartford, New Haven
DELAWARE.................................. Wilmington
FLORIDA................................... Fort Lauderdale,
Jacksonville, Miami,
Orlando, St. Petersburg,
Tampa, West Palm Beach
GEORGIA................................... Atlanta
HAWAII.................................... Honolulu
IDAHO..................................... Boise
ILLINOIS.................................. Chicago
INDIANA................................... Gary, Indianapolis
IOWA...................................... From all points
KANSAS.................................... From all points
KENTUCKY.................................. Louisville
LOUISIANA................................. New Orleans
MAINE..................................... Portland
MARYLAND.................................. Baltimore
MASSACHUSETTS............................. Boston
MICHIGAN.................................. Detroit, Grand Rapids
MINNESOTA................................. Minneapolis
MISSISSIPPI............................... Jackson
MISSOURI.................................. St. Louis
MONTANA................................... Billings
NEBRASKA.................................. Omaha
NEVADA.................................... Las Vegas
NEW HAMPSHIRE............................. Portsmouth
NEW JERSEY................................ Newark, Trenton
NEW MEXICO................................ Albuquerque
NEW YORK.................................. Albany, Buffalo, New York,
Rochester, Syracuse
NORTH CAROLINA............................ Charlotte
NORTH DAKOTA.............................. Fargo
OHIO...................................... Akron, Cincinnati,
Cleveland, Columbus,
Dayton, Toledo
OKLAHOMA.................................. Oklahoma City, Tulsa
OREGON.................................... Portland
PENNSYLVANIA.............................. Philadelphia, Pittsburgh
RHODE ISLAND.............................. Providence
[[Page 589]]
SOUTH CAROLINA............................ Greenville
SOUTH DAKOTA.............................. Sioux Falls
TENNESSEE................................. Chattanooga, Memphis,
Nashville
TEXAS..................................... Austin, Dallas, Fort Worth,
Houston, San Antonio
UTAH...................................... Salt Lake City
VERMONT................................... Burlington
VIRGINIA.................................. Norfolk, Richmond, Roanoke
WASHINGTON................................ Seattle, Tacoma
WEST VIRGINIA............................. Huntington
WISCONSIN................................. Milwaukee
WYOMING................................... Cheyenne
------------------------------------------------------------------------
Federal Information Relay Service (FIRS) The Federal Information Relay
Service serves as an intermediary between hearing individuals and
individuals who are deaf, hard of hearing, and speech-impaired for
nationwide communications with and within the Federal Government. The
Service enables Federal employees to conduct official duties and allows
the general public to conduct business with the Federal Government and
its agencies. FIRS also encourages direct communications between
individuals using telecommunications devices for the deaf (TDD/TTY's) by
maintaining an on-line bulletin board and by publishing an annual
directory of Federal TDD/TTY telephone numbers.
To utilize the Federal Information Relay Service, call 800-877-8339
(toll-free). To obtain a FIRS brochure call 800-877-0996 (toll-free).
These numbers serve both voice and TDD/TTY calls.
To access the Federal Information Relay Service bulletin board of
TDD/TTY numbers, call 800-877-8845 (toll-free).
For a free copy of the directory, write to: U.S. Government TDD
Directory, Dept. 588B, Customer Information Center, Pueblo, CO 81009.
For further information, contact the Office of Emerging Technology.
Phone, 202-501-1937 (voice) or 202-501-2860 (TDD).
Specialized Data Centers The Service operates several programs that
collect and maintain information on equipment of interest to the public
and the private sector.
The Federal Procurement Data Center provides information regarding
goods and services bought by the Federal Government. The Center is a
unique source of consolidated information about Federal purchases, and
the data is readily available through reports prepared by the Center.
The Federal Equipment Data Center operates the Automatic Data
Processing Equipment Data System Program, which collects and maintains
information regarding general-purpose processing equipment being used by
the Federal Government. Information is collected and disseminated on
federally operated domestic assistance programs, such as grants, and is
available in an annual catalog and through a nationally accessible
computer system.
For further information, contact the Automated External Information
Division. Phone, 703-235-2870.
Domestic Assistance Catalog The Federal Domestic Assistance Catalog
Program collects and disseminates information on all federally operated
domestic assistance programs such as grants, loans, and insurance. This
information is published annually in the Catalog of Federal Domestic
Assistance, and is available through the Federal Assistance Programs
Retrieval System, a nationally accessible computer system.
For further information, contact the Federal Domestic Assistance Catalog
staff. Phone, 202-708-5126.
Federal Supply Service
The Federal Supply Service (FSS) provides leadership, through policy,
guidance, and service delivery, which assures that the Federal
Government's requirements for personal property and administrative
services are effectively met at the least overall cost to the taxpayer.
Towards this goal, FSS operates a worldwide supply system to contract
for and distribute personal property and services to Federal agencies.
FSS provides Governmentwide programs for transportation, mail and travel
management, transportation audits, Federal fleet management, and
management of aircraft owned or
[[Page 590]]
operated by civilian agencies in support of their missions; and
administers a Governmentwide property management program for the
utilization of excess personal property and the donation and sale of
surplus personal property.
The Service provides over $8 billion annually in common-use goods
and services. The Supply and Procurement business line of FSS uses the
aggregate purchasing power of the Government to establish sources of
supply for commonly used business, operational, administrative, and
financial supplies and services. Over 98 percent of the support provided
by the business line is for commercial items and services, and 90
percent is delivered directly to customers. Almost 80 percent of the
supply and procurement business volume is from orders directly placed by
customers, under contracts established by FSS. FSS also operates a
distribution system that makes 5 million deliveries a year of common
office supplies, direct to customer desktops, within 48 hours of their
orders. Another 7 million customer deliveries are made within 2 weeks
from over 15,000 high-demand items, including overnight support for
national emergencies and disaster relief. In compliance with applicable
laws, regulations, and Executive orders, FSS helps the Government
conserve energy, recycle used materials, and purchase products that are
environmentally sound.
Each year FSS establishes numerous multimillion-dollar contracts for
environmentally oriented products--ranging from recycled items such as
retread tires, office supplies, and insulation, to shipping boxes with
recycled content, to energy and water saving devices, and to
reformulated industrial products.
To eliminate unnecessary expenditures and maximize the utilization
of federally owned personal property, FSS directs and coordinates, on a
worldwide basis, a Government property management program. Under this
program, excess personal property valued at approximately $12.3 billion
annually is available for transfer to other agencies and, when no longer
needed by the Federal Government, is allocated to the States for
donation to eligible recipients or disposed of through competitive
public sales.
The Federal Supply Service administers Governmentwide programs for
transportation and travel management, transportation audits, and fleet
management to meet the requirements of Federal agencies.
To provide agencies with economical fleet management services, FSS
manages an Interagency Fleet Management System (IMFS) comprised of
approximately 145,000 vehicles, ranging from compact sedans to buses and
ambulances. As part of the services provided, GSA acquires the vehicles,
ensures that fuel and maintenance/repair services are available, and
disposes of the vehicles when due for replacement. In conjunction with
the Department of Energy, FSS introduced alternative fuel vehicles
(AFV'S) into the Federal fleet, and currently has over 10,000 in use.
The FSS Fleet Management Program is also responsible for developing
regulations and procedures governing the management and oversight of all
Federal Government motor vehicles, except those exempted under the
Federal Property and Administrative Services Act of 1949, as amended.
As the Government's civilian freight manager, FSS provides rating
and routing services to customer agencies at 20-50 percent off
commercial rates, as well as small package overnight delivery service at
a savings of 70 percent below commercial rates.
In addition, FSS coordinates Governmentwide policy development for
the management of Government aircraft through the Interagency Committee
for Aviation Policy. Through its Federal Aviation Management Information
System, FSS stores aircraft and facility inventory, cost and utilization
data, and contract, rental, and charter data pertinent to all civilian
agency aircraft.
For further information, contact the Federal Supply Service, Washington,
DC 20406. Phone, 703-305-6646.
Public Buildings Service
The Public Buildings Service (PBS) is responsible for the design,
construction,
[[Page 591]]
management, operation, alteration, extension, and remodeling, owned and
leased, in which accommodations for Government activities are provided,
and where authorized, for the acquisition, use, custody, and
accountability of GSA/PBS real property and related personal property.
It has responsibility for 260 million square feet of space, excluding
external parking areas, in about 7,300 federally owned or leased
buildings, in addition to approximately $6.4 billion in construction
projects currently underway. The President issued Executive Order 12512,
dated April 12, 1985, which gave PBS the responsibility to provide
leadership in the development and maintenance of needed property
management information systems for the Government.
For further information, call 202-501-1100.
Office of the Commercial Broker
The Commercial Broker acquires real property through leases and
purchases and directs the development of procedures and specifications
related to real property acquisitions, including leasing, building
purchases, site acquisition, and easements; marketing vacant space;
outleasing vacant space; appraisals and initial assignments of space;
lease acquisition delegations; space planning; requirements development;
buildout of space; cost estimates; installation of telecommunications/
local area networks; furniture procurement, and disposal.
For further information, contact the Office of Real Property
Development. Phone, 202-501-1025.
Office of Property Management
The Office of Property Management develops and administers programs to:
manage and operate Government-owned and leased property; processes
related to maintaining space assignments after initial occupancy; manage
and administer leases and outleases; ensure service delivery to tenants;
distribute rent bills; administer day-to-day operation of occupancy
agreements with client agencies; safeguard Federal employees from
hazardous exposure to GSA operations or services and environmental
matters related to building operations and alterations; fire protection
for all facilities and personnel; alter buildings, systems, and space
after initial tenant occupancy; design and construction of alterations,
excluding major modernizations; assist regions on procurement issues
related to contracting; procure construction, building services,
professional services, and architect-engineer services; provide
oversight of delegations of authority to agencies for operation and
management of Government-owned and/or -operated buildings; guide
delegated agencies in lease management, administrative contracting
officer, and contracting officer's representative activities.
For further information, contact the Office of Property Management.
Phone, 202-501-0971.
Office of the Fee Developer
The Office of the Fee Developer plans, directs, and coordinates the
nationwide operation of the Fee Developer business line within PBS. This
Office represents the Fee Developer in agency dealings of national scope
with other executive branch agencies, the legislative and judicial
branches, and other Government and private-sector interests. It plans,
guides, and accommodates temporary and extraordinary real property
planning and development efforts requiring enhanced national emphasis
and direction, when required by the PBS Commissioner. The Office
defines, articulates, advocates, promotes, and interprets PBS vision and
principles for excellence in public architecture, engineering, and
construction. The Office of Fee Developer maintains arrangements for
eliciting advisory input from nationally renowned design professionals
on major product design commissions and design solutions; fosters design
quality through sponsorship of award, peer review, and other similar
programs; and directs, coordinates, and performs all personnel
management and administrative support functions for the Office of the
Fee Developer.
[[Page 592]]
For further information, contact the Office of the Fee Developer. Phone,
202-501-0887.
Office of the Federal Protective Service
The Office of the Federal Protective Service develops and administers
guidelines and standards for uniformed force operations, investigates
criminal offenses not involving GSA employees, and conducts limited pre-
appointments. The Office conducts preliminary investigations of
accidents, incidents, and criminal complaints occurring on GSA-
controlled property. The Federal Protective Service coordinates with
appropriate Federal Emergency Management Agency representatives for
security and law enforcement requirements. It gathers protective
intelligence information pertaining to demonstrations, bomb threats, and
other criminal activities. The Office provides centralized
communication, alarm monitoring, and coordination for State and Federal
officials regarding Federal facilities. The Office of the Federal
Protective Service develops a nationwide physical security protection
program and coordinates a nationwide Occupant Emergency Program.
For further information, contact the Office of the Federal Protective
Service. Phone, 202-501-0907.
Office of Property Disposal
The Office of Property Disposal develops and administers programs
related to the utilization of excess and surplus real property; disposal
of surplus real property by sale, exchange, lease, assignment, transfer,
permit; protection and maintenance of excess and surplus property
pending disposition disposal of Defense Industrial Reserve Plants; and
disposal services to agencies which have their own disposal authorities
on a reimbursable basis, e.g., seized, forfeited, or foreclosed. The
Office directs the development of a national plan to market properties
and buildings. It also establishes national benchmarking standards and a
customer liaison program.
For further information, contact the Office of Property Disposal. Phone,
202-501-0210.
Office of Portfolio Management
The Office of Portfolio Management plans, directs, coordinates, and
evaluates the programs, functions, and activities of the portfolio
management business line at the national level. The Office conducts
strategic and business planning; makes capital investment decisions and
obtains capital resources; manages the national portfolio of real estate
and art assets; obtains the support of other service providers;
evaluates portfolio and service provider performance; and provides
guidance and assistance to regional portfolio managers and other
business lines.
For further information, contact the Office of Portfolio Management.
Phone, 202-501-0018.
Office of Business Development
The Office of Business Development directs the policy and management of
the National Account Executive and Regional Account Manager programs;
facilitates the development of strategic partnerships with client
agencies; performs research and analysis of PBS' long-term strategic and
business direction, directs the national real property strategic
marketing plans and programs; develops and implements national customer
outreach and public relations programs to form partnerships with key
customers and raise agencies' awareness of current and future
alternatives with the real estate portfolio.
For further information, contact the Office of Business Development.
Phone, 202-501-0018.
Office of Governmentwide Real Property Policy
The Office of Governmentwide Real Property Policy provides executive
direction and comprehensive management over the area of Governmentwide
real property policy and related activities and is responsible for the
development, coordination, administration, and issuance of
Governmentwide real property for customers within GSA and other Federal
[[Page 593]]
agencies. The Office evaluates the implementation and effectiveness of
real property policies and the need for continuous improvement; directs,
coordinates, develops, and administers GSA's legislative plan;
represents GSA and customer agencies with the Office of Management and
Budget and Congress on real property matters; ensures that the PBS
position on legislation is consistent with the Governmentwide policy;
and ensures the testimony on real property issues is consistent with
Governmentwide real property policy.
For further information, contact the Office of Governmentwide Real
Property Policy. Phone, 202-501-0856.
Regional Offices Regional offices are located in 11 U.S. cities. Within
its area of jurisdiction, each regional office is responsible for
executing assigned programs.
Regional Offices--General Services Administration
------------------------------------------------------------------------
Headquarters Address Administrator
------------------------------------------------------------------------
New England Region........ Boston, MA (10 Robert J. Dunfey, Jr.
Causeway St., 02222).
Northeast and Caribbean New York, NY (26 Karen R. Adler
Region. Federal Plz., 10278).
Mid-Atlantic Region....... Philadelphia, PA (100 Paul Chistolini
Penn Sq. E., 19107-
3396).
Southeast Sunbelt Region.. Atlanta, GA (Suite Carol A. Dortch
2800, 401 W.
Peachtree St. NW.,
30365).
Great Lakes Region........ Chicago, IL (230 S. William C. Burke
Dearborn St., 60604).
The Heartland Region...... Kansas City, MO (1500 Glen W. Overton
E. Bannister Rd.,
64131).
Greater Southwest Region.. Fort Worth, TX (819 John Pouland
Taylor St., 76102).
Rocky Mountain Region..... Denver, CO (Denver Polly B. Baca
Federal Ctr., 80225-
0006).
Pacific Rim Region........ San Francisco, CA Kenn N. Kojima
(525 Market St.,
94105).
Northwest/Arctic Region... Auburn, WA (GSA Ctr., L. Jay Pearson
98002).
National Capital Region... Washington, DC (7th Thurman M. Davis
and D Sts. SW.,
20407).
------------------------------------------------------------------------
Sources of Information
Consumer Information Center Organized under the Office of Public
Affairs is the Consumer Information Center, a program that assists
Federal agencies in the release of relevant and useful consumer
information and generates increased public awareness of this
information. The Center publishes quarterly the Consumer Information
Catalog, which is free to the public and lists more than 200 free or
low-cost Federal consumer interest publications. Topics include health,
food, nutrition, money management, employment, Federal benefits, the
environment, and education. The Catalog is widely distributed through
congressional offices, Federal facilities, educators, State and local
governmental consumer offices, and private nonprofit organizations. For
a free copy of the Catalog, write to Consumer Information Catalog,
Pueblo, CO 81009. Phone, 719-948-4000. Bulk copies are free to nonprofit
organizations.
For help in accessing CIC information electronically, send e-mail to
cic.info@pueblo.gsa.gov. Put the words ``SEND INFO'' in the body of the
message.
Contracts Individuals seeking to do business with the General Services
Administration may obtain detailed information from the Business Service
Centers listed on page 585. Inquiries concerning programs to assist
small business should be directed to one of the Business Service
Centers.
Employment Inquiries and applications should be directed to the
Personnel Operations Division (CPS), Office of Personnel, General
Services Administration, Washington, DC 20405. Schools interested in the
recruitment program should contact the Personnel Operations Division
(CPS), Office of Personnel, Washington, DC 20405 (phone, 202-501-0370),
and/or the appropriate regional office listed above.
Fraud and Waste Contact the Inspector General's Office at (800-424-5210
(toll free) or 202-501-1780 (in the Washington, DC, metropolitan area)).
Freedom of Information and Privacy Act Requests Inquiries concerning
policies pertaining to Freedom of Information Act and Privacy Act
matters should be addressed to the General Services
[[Page 594]]
Administration (CAIR), Attn: GSA FOIA or Privacy Act Officer, Room 7102,
Washington, DC 20405. Phone, 202-501-2691. TDD callers may use the
Federal Information Relay Service (phone, 202-708-9300; fax, 202-501-
2727). FOIA or Privacy Act requests concerning GSA regions should be
directed to the FOIA or Privacy Act officers for the particular region.
(See the listing on page 593.)
Public and News Media Inquiries The Office of Public Affairs is
responsible for the coordination of responses to inquiries from both the
general public and news media, as well as for maintaining an information
network with agency employees with regard to items of interest to the
Federal worker. The Office, through its Office of Media Relations,
issues news releases. Its Office of Communications is responsible for
printing the GSA Update, a weekly bulletin of noteworthy items designed
to keep agency employees apprised of pertinent issues, and GSA Today, a
quarterly employee magazine.
Publications Many publications are available at moderate prices through
the bookstores of the Government Printing Office or from customer supply
centers. Others may be obtained free or at production cost from a
Business Service Center or a Federal Information Center. (See pages 585
and 588, respectively.) The telephone numbers and addresses of the
Federal Information Centers and of the Government Printing Office
bookstores are listed in local telephone directories. If a publication
is not distributed by any of the centers or stores, inquiries should be
directed to the originating agency's service or office. The addresses
for inquiries are:
Public Buildings Service (P), General Services Administration,
Washington, DC 20405
Federal Supply Service (F), General Services Administration,
Washington, DC 20406
Office of Finance (BC), General Services Administration, Washington,
DC 20405
Information Technology Service (K), General Services Administration,
Washington, DC 20405
Those who would like a brief index of publications or who are not
certain of the service or office of origin should write to the Director
of Publications, Office of Communications (XS), General Services
Administration, Washington, DC 20405. Phone, 202-501-1235.
Small Business Activities Inquiries concerning programs to assist small
businesses should be directed to one of the Business Service Centers
listed on page 585.
Speakers Inquiries and requests for speakers should be directed to the
Office of Public Affairs (X), General Services Administration,
Washington, DC 20405 (phone, 202-501-0705); or contact the nearest
regional office.
For further information concerning the General Services Administration,
contact the Office of Public Affairs (X), General Services
Administration, Washington, DC 20405. Phone, 202-501-0705.
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