U.S. Department of Agriculture: Centralized Servicing for FmHA
Single-Family Housing Loans (Testimony, 02/09/94, GAO/T-RCED-94-121).

Centralizing service for the Farmers Home Administration's (FmHA)
single-family housing loans holds promise for improving service while
cutting costs.  Although FmHA's attempts over the past 5-1/2 years to
centralize servicing operations for direct housing loans have not been
fruitful, the benefits of centralization outweigh any disadvantages and
GAO supports moving ahead with this effort.  Centralizing loan servicing
activities is consistent with the Agriculture Department's goal of
reinventing itself.

--------------------------- Indexing Terms -----------------------------

 REPORTNUM:  T-RCED-94-121
     TITLE:  U.S. Department of Agriculture: Centralized Servicing for 
             FmHA Single-Family Housing Loans
      DATE:  02/09/94
   SUBJECT:  Housing programs
             Centralization
             Homeowners loans
             Loan accounting systems
             Loan repayments
             Public administration
             Federal agency reorganization
             Competition
             Government collections
             Delinquent loans
IDENTIFIER:  FmHA Strategic Business Plan
             National Performance Review
             
------------------------------------------------------------------------

We regret that electronic text of GAO Testimony is not available at 
this time. 

See the GAO FAQ - Section 2.0 for printed copy ordering information.
The FAQ is automatically retrieved with all WAIS search results or 
can be obtained by sending e-mail to: info@www.gao.gov