INS: Update of Management Problems and Program Issues (Testimony,
02/08/95, GAO/T-GGD-95-82).

Immigration and Naturalization Service (INS) management needs to develop
a vision about how the agency should operate and correct significant
weaknesses in its delivery of services, budget development, financial
management, program-related information management, and organizational
structure.  INS efforts to overcome management problems must proceed
while it grapples with substantial demands for services and enforcement.
These include (1) stemming the flow of illegal aliens across the
border, (2) deciding which aliens to detain, (3) identifying and
removing illegal and criminal aliens, (4) enforcing the employment of
only authorized workers, and (5) processing aliens' requests for asylum.
The management problems at INS did not develop overnight, nor will they
be solved overnight.  Progress will require a sustained commitment from
both INS and the Justice Department.  Continuous congressional oversight
will also be needed.

--------------------------- Indexing Terms -----------------------------

 REPORTNUM:  T-GGD-95-82
     TITLE:  INS: Update of Management Problems and Program Issues
      DATE:  02/08/95
   SUBJECT:  Program management
             Illegal aliens
             Immigration and naturalization law
             Deportation
             Immigration or emigration
             Law enforcement
             Public administration
             Internal controls
             Agency missions
IDENTIFIER:  Texas
             California
             Florida
             Illinois
             New York
             
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