Student Financial Aid: Use of Middleware for Systems Integration
Holds Promise (30-NOV-01, GAO-02-7).
The Department of Education spent millions of dollars over the
past 10 years to modernize and integrate its nonintegrated
financial aid systems in an effort to provide more information
and greater service to students, parents, schools, and lenders.
However, the department has met with limited success. Recently,
Education's Office of Student Financial Assistance (SFA) began a
new approach to database integration, using a software approach
commonly referred to as middleware, to provide users with a more
complete and integrated view of information in its many
databases. In selecting middleware, SFA has adopted a viable,
industry-accepted means for integrating and utilizing its
existing data on student loans and grants. To meet its human
capital needs, SFA has solicited the help of a private sector
"modernization partner" with experience in implementing and
managing middleware solutions--particularly in the financial
industry--and has also chosen to use a leading middleware
software product.
-------------------------Indexing Terms-------------------------
REPORTNUM: GAO-02-7
ACCNO: A02520
TITLE: Student Financial Aid: Use of Middleware for Systems Integration Holds Promise
DATE: 11/30/2001
SUBJECT: Integrated software
Customer service
Data base management systems
Student financial aid
Dept. of Education National Student Loan
Data System
Federal Family Education Loan Program
Pell Grant
William D. Ford Federal Direct Loan
Program
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GAO-02-7
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