Critical Infrastructure Protection: Significant Challenges in	 
Developing Analysis, Warning, and Response Capabilities 	 
(22-MAY-01, GAO-01-769T).					 
								 
To better protect the nation's critical computer-dependent	 
infrastructures from computer-based attacks and disruption, the  
President issued a directive in 1998 that established the	 
National Infrastructure Protection Center as a national focal	 
point for gathering information on threats and facilitating the  
federal government's response to computer-based incidents. This  
testimony discusses the center's progress in (1) developing	 
national capabilities for analyzing cyber threat and		 
vulnerability data and issuing warnings, (2) enhancing its	 
capabilities for responding to cyber attacks, and (3) developing 
outreach and information-sharing initiatives with government and 
private-sector entities. GAO found that although the center has  
taken some steps to develop analysis and warning capabilities,	 
the strategic capabilities described in the presidential	 
directive have not been achieved. The center has provided	 
important support that has increased the Federal Bureau of	 
Investigations' ability to investigate computer crimes by	 
coordinating investigations and providing technical assistance.  
The center has also developed crisis management procedures and	 
drafted an emergency law enforcement sector plan, which is now	 
being reviewed by sector members. The center's			 
information-sharing relationships are still evolving and will	 
probably have limited effectiveness until reporting procedures	 
and thresholds are defined and trust relationships are		 
established. This testimony summarized an April 2001 report,	 
GAO-01-323.							 
-------------------------Indexing Terms------------------------- 
REPORTNUM:   GAO-01-769T					        
    ACCNO:   A01044						        
  TITLE:     Critical Infrastructure Protection: Significant	      
             Challenges in Developing Analysis, Warning, and Response         
             Capabilities                                                     
     DATE:   05/22/2001 
  SUBJECT:   Computer crimes					 
	     Computer security					 
	     Interagency relations				 
	     Terrorism						 

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GAO-01-769T
     
For Release on Delivery Expected at 10: 00 a. m. EDT Tuesday, May 22, 2001

GAO- 01- 769T

CRITICAL INFRASTRUCTURE PROTECTION

Significant Challenges in Developing Analysis, Warning, and Response
Capabilities

Statement of Robert F. Dacey Director, Information Security Issues Testimony

Before the Subcommittee on Technology, Terrorism and Government Information,
Committee on the Judiciary, U. S. Senate

United States General Accounting Office

GAO

Page 1 GAO- 01- 769T

Mr. Chairman and Members of the Subcommittee: I am pleased to be here today
to discuss our review of the National Infrastructure Protection Center
(NIPC). As you know, the NIPC is an important element of our government?s
strategy to protect our national infrastructures from hostile attacks,
especially computer- based attacks. This strategy was outlined in
Presidential Decision Directive (PDD) 63, which was issued in May 1998.

My statement summarizes the key findings in our report on the NIPC, which
you have released today. 1 That report is the result of an evaluation we
performed at the request of you, Mr. Chairman; Senator Feinstein; and
Senator Grassley. As you requested, the report describes the NIPC?s progress
in developing national capabilities for analyzing cyber threats and
vulnerability data and issuing warnings, enhancing its capabilities for
responding to cyber attacks, and establishing information- sharing
relationships with government and private- sector entities.

Overall, progress in developing the analysis, warning, and
informationsharing capabilities called for in PDD 63 has been mixed. The
NIPC has initiated a variety of critical infrastructure protection efforts
that have laid a foundation for future governmentwide efforts. In addition,
it has provided valuable support and coordination related to investigating
and otherwise responding to attacks on computers. However, the analytical
and information- sharing capabilities that PDD 63 asserts are needed to
protect the nation?s critical infrastructures have not yet been achieved,
and the NIPC has developed only limited warning capabilities. Developing
such capabilities is a formidable task that experts say will take an intense
interagency effort. An underlying contributor to the slow progress is that
the NIPC?s roles and responsibilities have not been fully defined and are
not consistently interpreted by other entities involved in the government?s
broader critical infrastructure protection strategy. Further, these entities
have not provided the information and support, including detailees, to the
NIPC that was envisioned by PDD 63.

The NIPC is aware of the challenges it faces and has taken some steps to
address them. In addition, the administration is reviewing the federal
critical infrastructure protection strategy, including the way the federal
government is organized to manage this effort. Our report includes a variety
of recommendations that are pertinent to these efforts, including

1 Critical Infrastructure Protection: Significant Challenges in Developing
National Capabilities (GAO- 01323, April 25, 2001).

Page 2 GAO- 01- 769T

addressing the need to more fully define the role and responsibilities of
the NIPC, develop plans for establishing analysis and warning capabilities,
and formalize information- sharing relationships with private- sector and
federal entities.

The remainder of my statement will describe the NIPC?s role in the
government?s broader critical infrastructure protection efforts, as outlined
in PDD 63, and its progress in three broad areas: developing analysis and
warning capabilities, developing response capabilities, and establishing
information- sharing relationships.

Since the early 1990s, the explosion in computer interconnectivity, most
notably growth in the use of the Internet, has revolutionized the way
organizations conduct business, making communications faster and access to
data easier. However, this widespread interconnectivity has increased the
risks to computer systems and, more importantly, to the critical operations
and infrastructures that these systems support, such as telecommunications,
power distribution, national defense, and essential government services.

Malicious attacks, in particular, are a growing concern. The National
Security Agency has determined that foreign governments already have or are
developing computer attack capabilities, and that potential adversaries are
developing a body of knowledge about U. S. systems and methods to attack
them. In addition, reported incidents have increased dramatically in recent
years. Accordingly, there is a growing risk that terrorists or hostile
foreign states could severely damage or disrupt national defense or vital
public operations through computer- based attacks on the nation?s critical
infrastructures. Since 1997, in reports to the Congress, we have designated
information security as a governmentwide high- risk area. Our most recent
report in this regard, issued in January, 2 noted that, while efforts to
address the problem have gained momentum, federal assets and operations
continued to be highly vulnerable to computer- based attacks.

To develop a strategy to reduce such risks, in 1996, the President
established a Commission on Critical Infrastructure Protection. In October

2 High- Risk Series: Information Management and Technology (GAO/ HR- 97- 9,
February 1, 1997); High- Risk Series: An Update (GAO/ HR- 99- 1, January
1999); High- Risk Series: An Update (GAO- 01- 263, January 2001). Background

Page 3 GAO- 01- 769T

1997, the commission issued its report, 3 stating that a comprehensive
effort was needed, including ?a system of surveillance, assessment, early
warning, and response mechanisms to mitigate the potential for cyber
threats.? The report said that the Federal Bureau of Investigation (FBI) had
already begun to develop warning and threat analysis capabilities and urged
it to continue in these efforts. In addition, the report noted that the FBI
could serve as the preliminary national warning center for infrastructure
attacks and provide law enforcement, intelligence, and other information
needed to ensure the highest quality analysis possible.

In May 1998, PDD 63 was issued in response to the commission?s report. The
directive called for a range of actions intended to improve federal agency
security programs, establish a partnership between the government and the
private sector, and improve the nation?s ability to detect and respond to
serious computer- based attacks. The directive established a National
Coordinator for Security, Infrastructure Protection, and Counter- Terrorism
under the Assistant to the President for National Security Affairs. Further,
the directive designated lead agencies to work with private- sector entities
in each of eight industry sectors and five special functions. For example,
the Department of the Treasury is responsible for working with the banking
and finance sector, and the Department of Energy is responsible for working
with the electric power industry.

PDD 63 also authorized the FBI to expand its NIPC, which had been originally
established in February 1998. The directive specifically assigned the NIPC,
within the FBI, responsibility for providing comprehensive analyses on
threats, vulnerabilities, and attacks; issuing timely warnings on threats
and attacks; facilitating and coordinating the government?s response to
cyber incidents; providing law enforcement investigation and response;
monitoring reconstitution of minimum required capabilities after an
infrastructure attack; and promoting outreach and information sharing.

3 Critical Foundations: Protecting America's Infrastructures, the Report of
the President's Commission on Critical Infrastructure Protection, October
1997.

Page 4 GAO- 01- 769T

PDD 63 assigns the NIPC responsibility for developing analytical
capabilities to provide comprehensive information on changes in threat
conditions and newly identified system vulnerabilities as well as timely
warnings of potential and actual attacks. This responsibility requires
obtaining and analyzing intelligence, law enforcement, and other information
to identify patterns that may signal that an attack is underway or imminent.

Since its establishment in 1998, the NIPC has issued a variety of analytical
products, most of which have been tactical analyses pertaining to individual
incidents. These analyses have included (1) situation reports related to law
enforcement investigations, including denial- of- service attacks that
affected numerous Internet- based entities, such as eBay and Yahoo and (2)
analytical support of a counterintelligence investigation. In addition, the
NIPC has issued a variety of publications, most of which were compilations
of information previously reported by others with some NIPC analysis.

Strategic analysis to determine the potential broader implications of
individual incidents has been limited. Such analysis looks beyond one
specific incident to consider a broader set of incidents or implications
that may indicate a potential threat of national importance. Identifying
such threats assists in proactively managing risk, including evaluating the
risks associated with possible future incidents and effectively mitigating
the impact of such incidents.

Three factors have hindered the NIPC?s ability to develop strategic
analytical capabilities.

* First, there is no generally accepted methodology for analyzing strategic
cyber- based threats. For example, there is no standard terminology, no
standard set of factors to consider, and no established thresholds for
determining the sophistication of attack techniques. According to officials
in the intelligence and national security community, developing such a
methodology would require an intense interagency effort and dedication of
resources.

* Second, the NIPC has sustained prolonged leadership vacancies and does not
have adequate staff expertise, in part because other federal agencies had
not provided the originally anticipated number of detailees. For example, as
of the close of our review in February, the position of Chief of the
Analysis and Warning Section, which was to be filled by the Central
Intelligence Agency, had been vacant for about half of the NIPC?s 3- year
existence. In addition, the NIPC had been operating with only 13 of the 24
Multiple Factors Have

Limited Development of Analysis and Warning Capabilities

Page 5 GAO- 01- 769T

analysts that NIPC officials estimate are needed to develop analytical
capabilities.

* Third, the NIPC did not have industry- specific data on factors such as
critical system components, known vulnerabilities, and interdependencies.
Under PDD 63, such information is to be developed for each of eight industry
segments by industry representatives and the designated federal lead
agencies. However, at the close of our work in February, only three industry
assessments had been partially completed, and none had been provided to the
NIPC.

To provide a warning capability, the NIPC established a Watch and Warning
Unit that monitors the Internet and other media 24 hours a day to identify
reports of computer- based attacks. As of February, the unit had issued 81
warnings and related products since 1998, many of which were posted on the
NIPC?s Internet web site. While some warnings were issued in time to avert
damage, most of the warnings, especially those related to viruses, pertained
to attacks underway. The NIPC?s ability to issue warnings promptly is
impeded because of (1) a lack of a comprehensive governmentwide or
nationwide framework for promptly obtaining and analyzing information on
imminent attacks, (2) a shortage of skilled staff, (3) the need to ensure
that the NIPC does not raise undue alarm for insignificant incidents, and
(4) the need to ensure that sensitive information is protected, especially
when such information pertains to law enforcement investigations underway.

However, I want to emphasize a more fundamental impediment. Specifically,
evaluating the NIPC?s progress in developing analysis and warning
capabilities is difficult because the federal government?s strategy and
related plans for protecting the nation?s critical infrastructures from
computer- based attacks, including the NIPC?s role, are still evolving. The
entities involved in the government?s critical infrastructure protection
efforts do not share a common interpretation of the NIPC?s roles and
responsibilities. Further, the relationships between the NIPC, the FBI, and
the National Coordinator for Security, Infrastructure Protection, and
Counter- Terrorism at the National Security Council are unclear regarding
who has direct authority for setting NIPC priorities and procedures and
providing NIPC oversight. In addition, the NIPC?s own plans for further
developing its analytical and warning capabilities are fragmented and
incomplete. As a result, there are no specific priorities, milestones, or
program performance measures to guide NIPC actions or provide a basis for
evaluating its progress.

The administration is currently reviewing the federal strategy for critical
infrastructure protection that was originally outlined in PDD 63, including

Page 6 GAO- 01- 769T

provisions related to developing analytical and warning capabilities that
are currently assigned to the NIPC. Most recently, on May 9, the White House
issued a statement saying that it was working with federal agencies and
private industry to prepare a new version of a ?national plan for cyberspace
security and critical infrastructure protection? and reviewing how the
government is organized to deal with information security issues.

Our report recommends that, as the administration proceeds, the Assistant to
the President for National Security Affairs, in coordination with pertinent
executive agencies,

* establish a capability for strategic analysis of computer- based threats,
including developing related methodology, acquiring staff expertise, and
obtaining infrastructure data;

* require development of a comprehensive data collection and analysis
framework and ensure that national watch and warning operations for
computer- based attacks are supported by sufficient staff and resources; and

* clearly define the role of the NIPC in relation to other government and
private- sector entities.

PDD 63 directed the NIPC to provide the principal means of facilitating and
coordinating the federal government?s response to computer- based incidents.
In response, the NIPC has undertaken efforts in two major areas: providing
coordination and technical support to FBI investigations and establishing
crisis management capabilities.

First, the NIPC has provided valuable coordination and technical support to
FBI field offices, which have established special squads and teams and one
regional task force in its field offices to address the growing number of
computer crime cases. The NIPC has supported these investigative efforts by
(1) coordinating investigations among FBI field offices, thereby bringing a
national perspective to individual cases, (2) providing technical support in
the form of analyses, expert assistance for interviews, and tools for
analyzing and mitigating computer- based attacks, and (3) providing
administrative support to NIPC field agents. For example, the NIPC produced
over 250 written technical reports during 1999 and 2000, developed
analytical tools to assist in investigating and mitigating computer- based
attacks, and managed the procurement and installation of hardware and
software tools for the NIPC field squads and teams.

While these efforts have benefited investigative efforts, FBI and NIPC
officials told us that increased computer capacity and data transmission
NIPC Coordination

and Technical Support Have Benefited Investigative and Response Capabilities

Page 7 GAO- 01- 769T

capabilities would improve their ability to promptly analyze the extremely
large amounts of data that are associated with some cases. In addition, FBI
field offices are not yet providing the NIPC with the comprehensive
information that NIPC officials say is needed to facilitate prompt
identification and response to cyber incidents. According to field office
officials, some information on unusual or suspicious computer- based
activity has not been reported because it did not merit opening a case and
was deemed to be insignificant. The NIPC has established new performance
measures related to reporting to address this problem.

Second, the NIPC has developed crisis management capabilities to support a
multiagency response to the most serious incidents from the FBI?s
Washington, D. C., Strategic Information Operations Center. Since 1998,
seven crisis action teams have been activated to address potentially serious
incidents and events, such as the Melissa virus in 1999 and the days
surrounding the transition to the year 2000, and related procedures have
been formalized. In addition, the NIPC has coordinated development of an
emergency law enforcement plan to guide the response of federal, state, and
local entities.

To help ensure an adequate response to the growing number of computer
crimes, we are recommending that the Attorney General, the FBI Director, and
the NIPC Director take steps to (1) ensure that the NIPC has access to
needed computer and communications resources and (2) monitor implementation
of new performance measures to ensure that field offices fully report
information on potential computer crimes to the NIPC.

Information sharing and coordination among private- sector and government
organizations are essential to thoroughly understanding cyber threats and
quickly identifying and mitigating attacks. However, as we testified in July
2000, 4 establishing the trusted relationships and information- sharing
protocols necessary to support such coordination can be difficult.

NIPC efforts in this area have met with mixed success. For example, the
InfraGard Program, which provides the FBI and the NIPC with a means of

4 Critical Infrastructure Protection: Challenges to Building a Comprehensive
Strategy for Information Sharing and Cooperation (GAO/ T- AIMD- 00- 268,
July 26, 2000). Testimony before the Subcommittee on Government Management,
Information and Technology, Committee on Government Reform, House of
Representatives. Progress in

Establishing Information- Sharing Relationships Has Been Mixed

Page 8 GAO- 01- 769T

securely sharing information with individual companies, has gained
participants. In January 2001, NIPC officials announced that 518
organizations had enrolled in the program, which NIPC officials view as an
important element in building trust relationships with the private sector.
However, of the four information sharing and analysis centers that had been
established as focal points for infrastructure sectors, a two- way,
information- sharing partnership with the NIPC had developed with only one-
the electric power industry. The NIPC?s dealings with two of the other three
centers primarily consisted of providing information to the centers without
receiving any in return, and no procedures had been developed for more
interactive information sharing. The NIPC?s information- sharing
relationship with the fourth center was not covered by our review because
the center was not established until mid- January 2001, shortly before the
close of our work.

Similarly, the NIPC and the FBI had made only limited progress in developing
a database of the most important components of the nation?s critical
infrastructures- an effort referred to as the Key Asset Initiative. While
FBI field offices had identified over 5, 000 key assets, the entities that
own or control the assets generally had not been involved in identifying
them. As a result, the key assets recorded may not be the ones that
infrastructure owners consider to be the most important. Further, the Key
Asset Initiative was not being coordinated with other similar federal
efforts at the Departments of Defense and Commerce.

In addition, the NIPC and other government entities had not developed fully
productive information- sharing and cooperative relationships. For example,
federal agencies have not routinely reported incident information to the
NIPC, at least in part because guidance provided by the federal Chief
Information Officers Council, which is chaired by the Office of Management
and Budget, directs agencies to report such information to the General
Services Administration?s Federal Computer Incident Response Capability.
Further, NIPC and Defense officials agreed that their information- sharing
procedures need improvement, noting that protocols for reciprocal exchanges
of information had not been established. In addition, the expertise of the
U. S. Secret Service regarding computer crime had not been integrated into
NIPC efforts.

The NIPC has been more successful in providing training on investigating
computer crime to government entities, which is an effort that it considers
an important component of its outreach efforts. From 1998 through 2000, the
NIPC trained about 300 individuals from federal, state, local, and
international entities other than the FBI. In addition, the NIPC has advised
five foreign governments that are establishing centers similar to the NIPC.

Page 9 GAO- 01- 769T

To improve information sharing, we are recommending that the Assistant to
the President for National Security Affairs

* direct federal agencies and encourage the private sector to better define
the types of information necessary and appropriate to exchange in order to
combat computer- based attacks and to develop procedures for performing such
exchanges,

* initiate development of a strategy for identifying assets of national
significance that includes coordinating efforts already underway, and

* resolve discrepancies in requirements regarding computer incident
reporting by federal agencies.

We are also recommending that the Attorney General task the FBI Director to

* formalize information- sharing relationships between the NIPC and other
federal entities and industry sectors and

* ensure that the Key Asset Initiative is integrated with other similar
federal activities.

* * * * * * * * * * * * * * * * * In conclusion, it is important that the
government ensure that our nation has the capability to deal with the
growing threat of computer- based attacks in order to mitigate the risk of
serious disruptions and damage to our critical infrastructures. The
analysis, warning, response, and information- sharing responsibilities that
PDD 63 assigned to the NIPC are important elements of this capability.
However, as our report shows, developing the needed capabilities will
require overcoming many challenges. Meeting these challenges will not be
easy and will require clear central direction and dedication of expertise
and resources from multiple federal agencies, as well as private sector
support.

Mr. Chairman, this concludes my statement. I would be pleased to answer any
questions that you or other members of the Subcommittee may have at this
time.

If you should have any questions about this testimony, please contact me at
(202) 512- 3317. I can also be reached by e- mail at daceyr@ gao. gov.

(310121) Contact and

Acknowledgments
*** End of document. ***