[Federal Register Volume 91, Number 171 (Friday, September 4, 2026)]
[Proposed Rules]
[Pages 56946-57061]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2026-18190]



[[Page 56945]]

Vol. 91

Friday,

No. 171

September 4, 2026

Part II





Securities and Exchange Commission





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17 CFR Parts 240 and 249b





Transfer Agent Rules; Proposed Rule

Federal Register / Vol. 91 , No. 171 / Friday, September 4, 2026 / 
Proposed Rules

[[Page 56946]]


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SECURITIES AND EXCHANGE COMMISSION

17 CFR Parts 240 and 249b

[Release No. 34-106246; File No. S7-2026-30]
RIN 3235-AL55


Transfer Agent Rules

AGENCY: Securities and Exchange Commission.

ACTION: Proposed rule.

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SUMMARY: The U.S. Securities and Exchange Commission (``SEC'' or 
``Commission'') is proposing to adopt new rules, amend existing rules, 
amend the existing form for registration with the Commission as a 
transfer agent (Form TA-1) and the existing form for reporting 
activities of transfer agents (Form TA-2), and rescind an existing rule 
governing registered transfer agents. The proposals are designed to 
modernize the rules governing registered transfer agents.

DATES: This release was published in the Federal Register on September 
4, 2026. Comments should be received on or before November 3, 2026.

ADDRESSES: Comments may be submitted by any of the following methods:

Electronic Comments

     Use the Commission's internet comment form (https://www.sec.gov/comments/s7-2026-30/transfer-agent-rules); or
     Send an email to [email protected]. Please include 
File Number S7-2026-30 on the subject line.

Paper Comments

     Send paper comments to Vanessa A. Countryman, Secretary, 
Securities and Exchange Commission, 100 F Street NE, Washington, DC 
20549-1090.

All submissions should refer to File Number S7-2026-30. This file 
number should be included on the subject line if email is used. To help 
the Commission process and review your comments more efficiently, 
please use only one method of submission. The Commission will post all 
comments on the Commission's website (https://www.sec.gov/rules-regulations/public-comments/s7-2026-30). Do not include personally 
identifiable information in submissions; you should submit only 
information that you wish to make available publicly. The Commission 
may redact in part or withhold entirely from publication submitted 
material that is obscene or subject to copyright protection.
    Studies, memoranda, or other substantive items may be added by the 
Commission or staff to the comment file during this rulemaking. A 
notification of the inclusion in the comment file of any such materials 
will be made available on the Commission's website. To ensure direct 
electronic receipt of such notifications, sign up through the ``Stay 
Connected'' option at www.sec.gov to receive notifications by email.
    A summary of the proposal of not more than 100 words is posted on 
the Commission's website (https://www.sec.gov/rules-regulations/2026/09/s7-2026-30).

FOR FURTHER INFORMATION CONTACT: Elizabeth Fitzgerald, Assistant 
Director, Tina Barry and Kevin Schopp, Senior Special Counsels, Bryant 
Eng, Ron Carny, or Scott Farnin, Special Counsels, Office of Clearance 
and Settlement at (202) 551-6706, Division of Trading and Markets, U.S. 
Securities and Exchange Commission, 100 F Street NE, Washington, DC 
20549-7010.

SUPPLEMENTARY INFORMATION: The Commission is proposing to amend, 
rescind, or add the following rules and forms.\1\
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    \1\ We are also proposing to modify the CFR designations for 
each of the rules in this release (other than the CFR designation 
for Rule 17ad-7 which has already been amended) to ensure the 
regulatory text conforms with section 2.13 of the Document Drafting 
Handbook. See 1 CFR 21.11; Office of the Federal Register, Document 
Drafting Handbook (Aug. 2018 Edition, Revision 2.1, dated Oct. 
2023), https://www.archives.gov/files/federal-register/write/handbook/ddh.pdf. Because each of these rules contain an uppercase 
letter in their CFR citations, if adopted, the proposed rules would 
modify the CFR section designations at adoption to replace each such 
uppercase letter with the corresponding lowercase letter. The new 
rules being proposed in this release are being proposed with the 
appropriate lowercase letter, for example, Rule 17ad-30 is being 
proposed as 17 CFR 240.17ad-30 rather than 17 CFR 240.17Ad-30.
    \2\ 15 U.S.C. 78a et seq.

------------------------------------------------------------------------
                                  CFR citation (17
      Commission reference              CFR)               Proposal
------------------------------------------------------------------------
Securities Exchange Act of 1934
 (``Exchange Act'' or ``Act'')
 \2\:
    Form TA-1..................  Referenced in 17    Amend.
                                  CFR 249b.100.
    Form TA-2..................  Referenced in 17    Amend.
                                  CFR 249b.102.
    Rule 17ac2-1...............  17 CFR 240.17Ac2-1  Amend.
    Rule 17ac2-2...............  17 CFR 240.17Ac2-2  Amend.
    Rule 17ad-1................  17 CFR 240.17Ad-1.  Amend.
    Rule 17ad-2................  17 CFR 240.17Ad-2.  Amend.
    Rule 17ad-3................  17 CFR 240.17Ad-3.  Amend.
    Rule 17ad-4................  17 CFR 240.17Ad-4.  Rescind.
    Rule 17ad-6................  17 CFR 240.17Ad-6.  Amend.
    Rule 17ad-7................  17 CFR 240.17ad-7.  Amend.
    Rule 17ad-9................  17 CFR 240.17Ad-9.  Amend.
    Rule 17ad-10...............  17 CFR 240.17Ad-10  Amend.
    Rule 17ad-11...............  17 CFR 240.17Ad-11  Amend.
    Rule 17ad-12...............  17 CFR 240.17Ad-12  Amend.
    Rule 17ad-13...............  17 CFR 240.17Ad-13  Amend.
    Rule 17ad-17...............  17 CFR 240.17Ad-17  Amend.
    Rule 17ad-30...............  17 CFR 240.17ad-30  Add.
    Rule 17ad-31...............  17 CFR 240.17ad-31  Add.
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Table of Contents

I. Introduction
    A. Background Regarding Securities Ownership
    B. Transfer Agent Regulation
    C. Evolution of Transfer Agent Activities
    D. Overview of the Proposal
II. Proposed Amendments to Registration and Annual Reporting 
Requirements
    A. Proposed Amendments to Rule 17ac2-1
    B. Proposed Amendments to Rule 17ac2-2
    C. Proposed Amendments to Form TA-1
    D. Proposed Amendments to Form TA-2

[[Page 56947]]

III. Proposed Amendments to Definitions, Processing, Recordkeeping, 
and Safeguarding Rules
    A. Amendments to Rule 17ad-1
    B. Amendments to Rule 17ad-9
    C. New Definitions To Be Added to Rule 17ad-9
    D. Amendments to Rule 17ad-2
    E. Amendments to Rule 17ad-3
    F. Rescission of Rule 17ad-4
    G. Amendments to Rule 17ad-6
    H. Amendments to Rule 17ad-7
    I. Amendments to Rule 17ad-10
    J. Amendments to Rule 17ad-12
    K. Amendments to Rule 17ad-17
IV. Proposed New Rules
    A. Proposed Rule 17ad-30: Compliance
    B. Proposed Rule 17ad-31: Restrictive Legends
V. Economic Analysis
    A. Introduction
    B. Economic Baseline
    C. Benefits and Costs
    D. Efficiency, Competition, and Capital Formation
    E. Reasonable Alternatives
    F. Request for Comment
VI. Paperwork Reduction Act
    A. Summary of the Collection of Information
    B. Amendments to Forms TA-1, TA-2 and Rules 17ac2-1, 17ac2-2, 
17ad-2, 17ad-3, 17ad-6, 17ad-7, 17ad-12, 17ad-17, 17ad-30, and 17ad-
31.
    C. Summary of the Estimated Burden of the Proposed Amendments on 
the Collections of Information
    D. Initial and Ongoing Burden Estimates
    E. Incremental and Aggregate Burden and Cost Estimate
    F. Request for Comment
VII. Initial Regulatory Flexibility Act Analysis
VIII. Congressional Review Act
IX. Other Matters
Statutory Authority

I. Introduction

    Transfer agents are a key component of the national clearance and 
settlement system, performing critical functions related to the 
securities lifecycle that help protect investors and support the prompt 
and accurate processing of securities transactions. Their statutory 
functions as defined under Section 3(a)(25) of the Securities Exchange 
Act of 1934 (``Exchange Act'' or ``Act'') include countersigning 
securities upon issuance, monitoring for overissuance, registering the 
transfer of securities, exchanging or converting securities, and 
transferring record ownership of securities by bookkeeping entry.\3\ 
Collectively, these functions help ensure that securities ownership 
records remain accurate and that investors and other securities markets 
participants can rely on the accuracy, integrity, and safety of the 
clearance and settlement process throughout the securities lifecycle.
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    \3\ Exchange Act Section 3(a)(25)(A)-(E), 15 U.S.C. 
78c(a)(25)(A) through (E).
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    The Commission first adopted the majority of the federal transfer 
agent rules in the late 1970s and early 1980s.\4\ At that time, the 
majority of investors held their securities in certificated (i.e., 
paper) form. The transfer agent industry was characterized by a mix of 
small firms and public company issuers acting as their own transfer 
agent, and transfer agents primarily provided manual processing of 
certificates and related recordkeeping functions that some industry 
observers viewed as purely ministerial.
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    \4\ The Commission provided a detailed history of those rules, 
and the market developments that led to those rules, in a 2015 
concept release. See Transfer Agent Regulations, Exchange Act 
Release No. 76743 (Dec. 22, 2015), 80 FR 81948 (Dec. 31, 2015) 
(``2015 Concept Release'') for an overview of the history of the 
Commission's transfer agent rules.
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    Transfer agents have adapted to the complex, interconnected 
electronic securities markets of today in numerous ways, including by 
providing a broad suite of services.\5\ For example, in addition to 
facilitating the issuance, cancellation, and transfer of both paper and 
electronic securities and maintaining the official record of ownership 
of an issuer's securities, most transfer agents also place, track, and 
remove restrictive legends \6\ and at least one-third of them are 
engaged by issuers to provide administrative, recordkeeping, and 
processing services related to the distribution of cash and stock 
dividends, bond principal and interest, mutual fund redemptions, and 
corporate action and other payments to securityholders, what is 
commonly referred to as paying agent activity. Transfer agents' paying 
agent activity in particular has grown significantly in the last few 
decades and continues to grow.\7\
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    \5\ See Exchange Act Section 17A(a)(1)(A), 15 U.S.C. 78q-
1(a)(1)(A).
    \6\ For additional discussion of transfer agents' role with 
respect to restrictive legends, see 2015 Concept Release, supra note 
4, Section VI.D.
    \7\ See infra Section III.J.
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    Many transfer agents function as administrators and third-party 
information or technology service providers for mutual funds or direct 
purchase, dividend reinvestment, employee stock purchase, retirement, 
and other issuer-sponsored investment plans.\8\ In these roles, 
transfer agents fulfill such tasks as calculating purchase or sale 
prices for investors in mutual funds, aggregating and providing order 
routing services to handle all aspects of enrollment and ongoing 
account servicing, enhancing securityholder communications, and 
performing paying agent services specific to funds and plans.
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    \8\ See, e.g., 2015 Concept Release, supra note 4, Section 
VII.E.1, discussing the practice of voluntary registration as 
transfer agents by certain third-party administrators (``TPA'').
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    Modern transfer agents may offer other ancillary services as well, 
including annual meeting and proxy services such as electronic proxy 
delivery, notice and access consulting, internet and phone voting, and 
proxy tabulation; strategic shareholder consulting services to 
corporations and shareholder groups working to influence corporate 
strategy; communication services such as promotion campaigns, loyalty 
programs, and communication services with brokers and fund managers; 
global capital markets services such as access to international markets 
and cross border transactions; corporate trust services; corporate 
restructuring and class action administration services; and corporate 
action consulting. A transfer agent's failure to perform its statutory 
functions and related services promptly, accurately, and safely can 
compromise the accuracy of an issuer's securityholder records, disrupt 
the channels of communication between issuers and securityholders, 
disenfranchise investors, and expose issuers, investors, securities 
intermediaries, and the securities markets as a whole to significant 
financial loss.\9\
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    \9\ See Maintenance of Accurate Securityholder Files and 
Safeguarding of Funds and Securities by Registered Transfer Agents, 
Exchange Act Release No. 19142 (Oct. 15, 1982), 47 FR 47269 (Oct. 
25, 1982) (``17ad-9 through 13 Proposing Release'') (noting examples 
of substandard transfer agent performance presenting significant 
potential adverse consequences); see also Processing Requirements 
for Cancelled Security Certificates, Exchange Act Release No. 48931 
(Dec. 16, 2003), 68 FR 74390, 74391 (Dec. 23, 2003) (noting examples 
of substandard transfer agent performance and significant adverse 
consequences).
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    As technology and the securities markets continue to evolve, 
transfer agents are increasingly operating at the frontier of rapidly 
developing technologies, including tokenized securities, artificial 
intelligence (``AI''), and other forms of digital infrastructure. For 
example, market participants are actively seeking to bring blockchain-
native, or ``onchain'' transfer agents into the U.S. market, with some 
firms developing models for blockchain-based recordkeeping, tokenized 
fund administration, and cross-chain interoperability that would 
require transfer agents to maintain issuer and securityholder records 
on distributed ledgers and deploy and administer smart-contract-driven 
processes. At the same time, rapid technological change--ranging from 
tokenization initiatives, to

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cloud-based systems, to AI-enabled operational tools--has the potential 
to reshape core clearance, settlement, and transfer functions across 
the market ecosystem. Transfer agents interacting with tokenized 
securities, distributed ledger technologies, and smart contracts must 
increasingly manage risks relating to blockchain data integrity, 
security of tokenized securities, and distributed ledger operational 
models, while those adopting AI or automated technologies must ensure 
proper controls, accurate representations of system capabilities, and 
effective oversight of automated processes. These developments place 
transfer agents in an increasingly central role in safeguarding 
investor records, issuing and supporting tokenized securities, and 
ensuring resiliency against operational and cybersecurity risks within 
the rapidly evolving technological landscape comprising the U.S. 
securities markets.
    Despite these developments, the Commission's transfer agent rules 
have not been substantively updated since the first rules were adopted 
in the late 1970s and early 1980s. As a result, these rules do not 
sufficiently address the risks presented by the wide range of 
processing, recordkeeping, safeguarding, paying agent, and other 
services that characterize modern transfer agents' businesses, much 
less the risks posed by transfer agents' central role in the evolving 
blockchain-based, AI-driven landscape. For example, despite the highly 
sophisticated electronic and automated systems utilized by modern 
transfer agents, including transfer agents that are essentially 
enterprise software providers, the current transfer agent rules are 
silent with respect to information security, cybersecurity, disaster 
recovery, operational risk, or other requirements related to their use 
of connected and automated electronic systems. And although transfer 
agents play a critical role in placing, tracking, and removing 
restrictive legends to facilitate distributions, there are no 
Commission rules specifying transfer agents' obligations in connection 
with removing restrictive legends on securities.
    Collectively, based on these changes the Commission concludes that 
there is a disconnect between the transfer agent rules that have been 
in place for decades and both the manner in which transfer agents 
perform their critical functions and the technology they use to do so. 
At the same time, transfer agents now perform a more diverse array of 
functions and services, many of which may not be adequately addressed 
by the transfer agent rules. As the pace of technological innovation 
and advancement within the securities markets continues to accelerate, 
the gap between the Commission's transfer agent rules and the risks 
posed by transfer agents' activities and role within the national 
clearance and settlement system continues to widen.
    In this release, the Commission is proposing a targeted set of 
amended and new rules to ensure that the Commission's transfer agent 
rules continue to protect investors, support the public interest, and 
facilitate the safe and efficient functioning of the national clearance 
and settlement system. The Commission is soliciting public comment on 
each of the proposals in this release. Public feedback and data would 
help the Commission ensure that any regulatory action will be in the 
public interest and will help protect investors, the markets, and the 
national clearance and settlement system.

A. Background Regarding Securities Ownership

    Investment securities confer certain intangible rights and benefits 
upon the holder.\10\ In the past, the most common way to transfer 
investment securities, such as shares of stock, was to transfer a paper 
certificate that represents the benefits of ownership (``certificated 
security'').\11\ Certificated securities are evidence that the owner is 
registered on the books of the issuer (or its transfer agent) as a 
securityholder.\12\ Although the shares themselves represent an 
intangible right,\13\ the certificate is a negotiable instrument under 
state law, which allows the registered owner of the certificated 
security to transfer the bundle of intangible rights to a third 
party.\14\
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    \10\ Egon Guttman, Modern Securities Transfers Sec.  1:5 (4th 
ed. 2010).
    \11\ The Uniform Commercial Code (``UCC'') defines a 
``certificated security'' as ``a security that is represented by a 
certificate.'' U.C.C. 8-102(a)(4). The UCC, which was first 
published in 1952, is a uniform act designed to standardize the law 
of sales and other commercial transactions in all 50 states. The UCC 
has the effect of law only when adopted by a state, and while it has 
been adopted by all 50 states, there are numerous state-by-state 
variations in the adopted texts.
    \12\ Guttman Sec.  1:5.
    \13\ Id.
    \14\ Guttman Sec.  1:12.
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    The transfer of certificated securities held by registered owners 
was a time-consuming manual process for transfer agents. In 1977 the 
concept of the ``uncertificated security'' was introduced in Article 8 
of the Uniform Commercial Code (``UCC'').\15\ This innovation allowed 
issuers to issue uncertificated (i.e., certificateless) book-entry 
securities, the transfer of which is greatly simplified compared to the 
transfer of certificated securities because transfer can be effected by 
simply registering the transferee's name on the books of the 
issuer.\16\
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    \15\ See U.C.C. 8-102(a)(18) (defining new term uncertificated 
security as ``a security that is not represented by a 
certificate''); see also Egon Guttman, Toward the Uncertificated 
Security: A Congressional Leap for States to Follow, 37 Wash. & Lee 
L. Rev. 717, 729-32 (1980).
    \16\ Guttman Sec.  6:4.
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    Under the current centralized depository model in the United 
States, there are two types of securities owners: (a) registered 
securityholders and (b) beneficial owners. Registered securityholders 
(who may also be referred to as ``holders of record'') \17\ own and 
hold securities in ``registered form.'' \18\ The UCC provides that an 
``issuer . . . may treat the registered owner as the person exclusively 
entitled to vote, receive notifications, and otherwise exercise all the 
rights and powers of an owner.'' \19\ Registered securityholders are 
listed directly on the records of the issuer or the issuer's transfer 
agent under their own names, and can hold their securities either in 
certificated form or in uncertificated (i.e., book-entry) form.\20\
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    \17\ See Exchange Act Rule 17ad-9(a)(3), 17 CFR 240.17Ad-9(a)(3) 
(referring to ``securityholder's registration''); Exchange Act 
Rule17ad-9(a)(4), 17 CFR 240.17Ad-9(a)(4) (referring to ``registered 
securityholder''); Exchange Act Rule 12g5-1, 17 CFR 240.12g5-1 
(``securities shall be deemed to be `held of record' by each person 
who is identified as the owner of such securities on records of 
security holders maintained by or on behalf of the issuer'').
    \18\ See U.C.C. 8-102(a)(13). (`` `Registered form,' as applied 
to a certificated security, means a form in which: (i) the security 
certificate specifies a person entitled to the security; and (ii) a 
transfer of the security may be registered upon books maintained for 
that purpose by or on behalf of the issuer, or the security 
certificate so states.'').
    \19\ U.C.C. 8-207.
    \20\ Historically, the Direct Registration System (``DRS'') 
operated by the Depository Trust Company (``DTC'') has been the 
predominant form of holding uncertificated securities in registered 
form, however, in recent years, other forms of registered ownership 
such as tokenization have become available. Regardless of the 
specific format that a registered securityholder's securities take, 
a registered securityholder's options for holding uncertificated 
securities, through DRS, tokenization, or otherwise, will be subject 
to the issuer's governing documents and the law of its jurisdiction 
of organization, as well as to other legal requirements that may 
apply to the issuer, such as rules of self-regulatory organizations 
(``SROs'') such as DTC and national securities exchanges.
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    The vast majority of securityholders in the U.S. are beneficial 
owners rather than registered owners.\21\ Beneficial owners do not own 
the securities

[[Page 56949]]

directly but generally have purchased them through an intermediary, 
such as a broker or a bank, and determined to hold them in street name 
through a book-entry account with that intermediary. Securities held in 
street name are legally owned by and registered in the name of the 
depository's nominee (most often DTC's nominee, Cede & Co.). The 
individual investor's broker (or other intermediary) who is a member or 
participant of the depository will be identified on the books of the 
depository as having a ``security entitlement'' \22\ to, or an interest 
in, a pro rata share of the fungible bulk of that security held by the 
depository.\23\ Correspondingly, the individual investor will be 
identified on the books of the depository participant (i.e., the 
investor's broker or other intermediary) as having a security 
entitlement to a pro rata share of the securities in which the 
participant has an interest. At each level, the intermediary will be 
obligated to provide the entitlement holder with payments and 
distributions with respect to the financial asset and to exercise 
rights as directed by the entitlement holder.\24\ A securities 
intermediary satisfies such duties where the intermediary acts as 
required by any agreement between the intermediary and entitlement 
holder.\25\ The entitlement holder will be permitted to look only to 
the intermediary for performance of the obligations.\26\
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    \21\ For more information regarding beneficial ownership, see, 
e.g., Concept Release On The U.S. Proxy System, Exchange Act Release 
No. 62495 (July 14, 2010), 75 FR 42982 (July 22, 2010) (``Proxy 
Concept Release''); Investor Bulletin: Holding Your Securities, SEC, 
available at http://www.sec.gov/investor/pubs/holdsec.htm (last 
visited May 22, 2026).
    \22\ See U.C.C. 8-102(a)(7) (defining ``entitlement holder'' as 
a person identified in the records of a securities intermediary as 
the person having a security entitlement against the securities 
intermediary); U.C.C 8-102(a)(17) (defining ``security 
entitlement''); U.C.C. 8-102(a)(14) (defining ``securities 
intermediary'' as (i) a clearing corporation or (ii) a person, 
including a bank or broker, that in the ordinary course of its 
business maintains securities accounts for others and is acting in 
that capacity); U.C.C. 8-503(b) (providing that an entitlement 
holder's property interest with respect to a particular financial 
asset under [U.C.C. 8-503(a)] is a pro rata property interest in all 
interests in that financial asset held by the securities 
intermediary).
    \23\ For securities held in ``fungible bulk,'' there are no 
specifically identifiable shares directly owned by DTC participants. 
Rather, each participant owns a pro rata interest in the aggregate 
number of shares of a particular issuer held at DTC. In turn, each 
customer, such as an individual investor of a DTC participant, owns 
a pro rata interest in the shares in which the DTC participant has 
an interest. See Processing of Tender Offers Within the National 
Clearance and Settlement System, Exchange Act Release No. 19678, n.5 
(Apr. 15, 1983), 48 FR 17603, 17605, n.5 (Apr. 25, 1983) (describing 
fungible bulk); Office of Investor Education and Advocacy, Investor 
Bulletin: DTC Chills and Freezes, SEC (May 2012), available at 
https://www.sec.gov/investor/alerts/dtcfreezes.pdf (discussing 
fungible bulk).
    \24\ U.C.C. 8-505, 506.
    \25\ U.C.C. 8-505(a)(1), 506(1). In the absence of an agreement 
covering payments and distributions, the securities intermediary 
must exercise due care in accordance with reasonable commercial 
standards. In the absence of an agreement with respect to the 
exercise of rights as directed by the entitlement holder, the 
securities intermediary either must place the entitlement holder in 
a position to exercise the rights directly or exercise due care in 
accordance with reasonable commercial standards to follow the 
direction of the entitlement holder. U.C.C. 8-505(a)(2), 506(2).
    \26\ U.C.C. 8-503(c) (referring only to ``securities 
intermediar[ies]'' with respect to enforcement rights that may be 
exercised by an entitlement holder).
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B. Transfer Agent Regulation

    Prior to 1975, most transfer agents were banks or trusts.\27\ There 
was no federal regulation of transfer agents and transfer agents were 
subject to state law, generally pursuant to UCC provisions. Transfer 
agents were also subject to stock exchange requirements regarding 
securities processing.
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    \27\ SEC, Study of Unsafe and Unsound Practices of Brokers and 
Dealers, H.R. Doc. No. 92-231, at 38. Transfer agents that are not 
banks may be referred to as non-bank transfer agents.
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    Following the Paperwork Crisis, as discussed in more detail in the 
2015 Concept Release, in 1975, Congress enacted the Securities Acts 
Amendments (the ``1975 Amendments''),\28\ which made sweeping changes 
to the federal securities laws, implemented many of the principal 
recommendations from the Securities Industry Study,\29\ and established 
both the national market system \30\ and the national clearance and 
settlement system as they exist today.\31\ Specifically, Congress 
directed the Commission to, among other things: (i) ``facilitate the 
establishment of a national system for the prompt and accurate 
clearance and settlement of transactions in securities;'' \32\ (ii) 
``end the physical movement of securities certificates in connection 
with the settlement among brokers and dealers of transactions in 
securities;'' \33\ and (iii) establish a system for reporting missing, 
lost, counterfeit, and stolen securities.\34\
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    \28\ Securities Acts Amendments of 1975, Public Law 94-29, 89 
Stat. 97 (1975); see also S. Rep. No. 75, at 7 (1975).
    \29\ Securities Industry Study, H.R. Rep. No. 92-1519, 64 
(1972). The Senate Subcommittee on Securities conducted the 
Securities Industry Study to determine the causes of the Paperwork 
Crisis and recommend solutions. The Securities Industry Study 
ultimately led to Congress enacting the 1975 Amendments. See 2015 
Concept Release, supra note 4, at 81954.
    \30\ Section 11A of the Exchange Act directed the Commission to 
facilitate the establishment of a national market system to link 
together the multiple individual markets that trade securities and 
achieve the objectives of efficient, competitive, fair, and orderly 
markets, that are in the public interest and protect investors. See 
Exchange Act Section 11A(a)(2), 15 U.S.C. 78k-1(a)(2).
    \31\ See Exchange Act Section 17A(a)(2), 15 U.S.C. 78q-1(a)(2).
    \32\ Exchange Act Section 17A(a)(2)(A)(i), 15 U.S.C. 78q-
1(a)(2)(A)(i).
    \33\ Exchange Act Section 17A(e), 15 U.S.C. 78q-1(e).
    \34\ Exchange Act Section 17(f)(1), 15 U.S.C. 78q(f)(1).
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    The 1975 Amendments gave the Commission regulatory authority for 
the first time over transfer agents. Section 3(a)(25) of the Exchange 
Act defines a ``transfer agent'' as any person who engages on behalf of 
an issuer of securities or on behalf of itself as an issuer of 
securities in:
    (A) countersigning such securities upon issuance;
    (B) monitoring the issuance of such securities with a view to 
preventing unauthorized issuance (i.e., a registrar);
    (C) registering the transfer of such securities;
    (D) exchanging or converting such securities; or
    (E) transferring record ownership of securities by bookkeeping 
entry without the physical issuance of securities certificates.\35\
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    \35\ Exchange Act Section 3(a)(25), 15 U.S.C. 78c(a)(25). Note 
that any insurance company or separate account which performs such 
functions solely with respect to variable annuity contracts or 
variable life policies which it issues or any registered clearing 
agency which performs such functions solely with respect to options 
contracts which it issues is excluded from the definition of 
``transfer agent'' under the Exchange Act. Id.
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    Section 17A(c)(1) of the Exchange Act requires any person 
performing any of these functions with respect to any security 
registered pursuant to Section 12 of the Exchange Act or with respect 
to any security which would be required to be registered except for the 
exemption contained in subsection (g)(2)(B) or (g)(2)(G) of Section 12 
(``Qualifying Security'') to register with the Commission or other 
Appropriate Regulatory Agency (``ARA'').\36\ With respect to any 
transfer agent so registered, Section 17A(d)(1) of the Exchange Act 
authorizes the Commission to prescribe such rules and regulations as 
may be necessary or appropriate in the public interest, for the 
protection of investors, or otherwise in furtherance of the purposes of 
the Exchange Act.\37\
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    \36\ Exchange Act Section 17A(c)(1), 15 U.S.C. 78q-1(c)(1).
    \37\ Exchange Act Section 17A(d)(1), 15 U.S.C. 78q-1(d)(1).
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    Beginning in the late 1970s and early 1980s, the Commission adopted 
a series of transfer agent rules designed to regulate the basic 
recordkeeping and processing functions performed by transfer agents. 
The rules primarily related to routine transfers of certificated equity 
and debt securities and generally covered three areas: (i) registration 
and annual reporting requirements; (ii) timing and certain

[[Page 56950]]

notice and reporting requirements related to securities transaction 
processing (referred to as ``turnaround rules''); and (iii) 
recordkeeping and record retention rules and safeguarding requirements 
for securities and funds.
    Although the Commission has made modest revisions to the initial 
transfer agent rules and has added several new rules since the adoption 
of those earlier rules, the core registration, processing, 
recordkeeping, and safeguarding rules remain substantially unchanged, 
and the exemptions for mutual funds, dividend reinvestment plans 
(``DRIPs''), and limited partnerships have not been revisited.
1. Registration and Annual Reporting Requirements (Rules 17ac2-1 and 
Form TA-1, Rule 17ac2-2 and Form TA-2)
    Before a transfer agent may perform any of the statutory transfer 
agent functions defined in Section 3(a)(25) of the Exchange Act for a 
Qualifying Security, it must apply for registration by submitting Form 
TA-1 (Uniform Form for Registration as a Transfer Agent and for 
Amendment to Registration) to its ARA, and its registration as a 
transfer agent with its ARA must have become effective.\38\ Form TA-1 
requires a transfer agent seeking to register to disclose certain 
information, including the following: basic information about the 
registrant, transfer agent service company arrangements, control 
persons and owners, and any investment-related criminal prosecutions, 
regulatory actions, or civil actions to which its control persons or 
affiliates have been subject.\39\ The registration automatically 
becomes effective 30 days after the Form TA-1 is filed, unless the ARA 
takes affirmative action to accelerate, deny, or postpone registration 
in accordance with the provisions of Section 17A(c) of the Exchange 
Act.\40\ A registrant must amend its Form TA-1 within 60 days following 
the date on which information reported therein becomes inaccurate, 
incomplete, or misleading.\41\
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    \38\ Exchange Act Section 17A(c)(1), 15 U.S.C. 78q-1(c)(1); 
Exchange Act Rule 17ac2-1, 17 CFR 240.17Ac2-1; SEC Form TA-1, 17 CFR 
249b.100. Once registration has become effective, a transfer agent 
may be subject to censure, suspension, limitation, or revocation of 
its registration if the transfer agent or any person associated with 
the transfer agent fails to obey Commission rules or violates 
certain of the securities laws. Exchange Act Section 17A(c)(3), 15 
U.S.C. 78q-1(c)(3); Exchange Act Section 17A(c)(4)(C), 15 U.S.C. 
78q-1(c)(4)(C).
    \39\ Basic identification information about the registrant 
includes information such as name, contact person, phone number, 
address, email address, identification numbers including the 
transfer agent's file number and Financial Industry Number Standard 
(``FINS'') number, and whether the transfer agent solely provides 
services to its own securities or those of an affiliate. See Form 
TA-1, 17 CFR 249b.100.
    \40\ Exchange Act Rule 17ac2-1(a), 17 CFR 240.17Ac2-1(a); SEC 
Form TA-1, General Instruction G, 17 CFR 249b.100. Note that the 30-
day time period in Exchange Act Rule 17ac2-1(a), 17 CFR 240.17Ac2-
1(a), is shorter than the Exchange Act's 45-day time period for 
applications to be effective. Exchange Act Section 17A(c)(2), 15 
U.S.C. 78q-1(c)(2).
    \41\ Exchange Act Rule 17ac2-1(c), 17 CFR 240.17Ac2-1(c); SEC 
Form TA-1, General Instruction H, 17 CFR 249b.100. For transfer 
agents for whom the Commission is their ARA, they must file Form TA-
1 and amendments thereto electronically on the Commission's EDGAR 
system and each answer provided by the transfer agent is required to 
be formatted in an eXtensible Markup Language (``XML'') data 
language. Exchange Act Rule 17ac2-1(d), 17 CFR 240.17Ac2-1(d); 
Electronic Filing of Transfer Agent Forms, Exchange Act Release No. 
54864, 5 (Dec. 4, 2006), 71 FR 74698 (Dec. 12, 2006) (``Electronic 
Filing of Transfer Agent Forms Release'').
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    All registered transfer agents, regardless of their ARA, must file 
an annual report with the Commission using Form TA-2 (Form for 
Reporting Activities of Transfer Agents Registered Pursuant to Section 
17A of the Securities Exchange Act of 1934).\42\ Form TA-2 covers a 
calendar year reporting period that ends on December 31 \43\ and must 
be filed by March 31 of the year following the end of the reporting 
period.\44\
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    \42\ Exchange Act Rule 17ac2-2(a), 17 CFR 240.17Ac2-2(a); SEC 
Form TA-2, 17 CFR 249b.102 (Form for Reporting Activities of 
Transfer Agents Registered Pursuant to Section 17A of the Securities 
Exchange Act of 1934).
    \43\ Exchange Act Rule 17ac-2-2(b), 17 CFR 240.17Ac2-2(b).
    \44\ Form TA-2 must be filed electronically on the Commission's 
EDGAR system, and each answer provided by the transfer agent is 
required to be formatted in an XML data language. Exchange Act Rule 
17ac2-2(c), 17 CFR 240.17Ac2-2(c); Electronic Filing of Transfer 
Agent Forms Release, supra note 41, at 5.
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    Form TA-2 requires transfer agents to identify and report on the 
use of service companies, or other transfer agents, in connection with 
their transfer agent activities. It also requires transfer agents to 
provide annual data regarding the transfer agent's compliance with the 
turnaround rules. Additionally, the form requires transfer agents to 
provide the Commission with updated information about their business 
activities, including accounts administered, items received,\45\ 
turnaround performance, total amounts of funds distributed, and lost 
securityholder accounts.\46\ Rule 17ac2-2 provides exemptions from 
completing certain sections of Form TA-2 for small transfer agents and 
for transfer agents that outsource their work completely to service 
companies.\47\
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    \45\ See generally, Section III.A.1 for discussion of ``item.''
    \46\ See generally, SEC Form TA-2, 17 CFR 249b.102.
    \47\ Specifically, if a registered transfer agent received fewer 
than 1,000 items for transfer in the reporting period and did not 
maintain master securityholder files for more than 1,000 individual 
securityholder accounts as of December 31 of the reporting period, 
it is only required to complete Questions 1 through 5, 11, and the 
signature section of Form TA-2. Exchange Act Rule 17ac2-2(a)(1), 17 
CFR 240.17Ac2-2(a)(1). A named transfer agent that engaged a service 
company to perform all of its transfer agent functions during the 
reporting period is only required to complete Questions 1 through 3 
and the signature section of Form TA-2. Exchange Act Rule 17ac2-
2(a)(2), 17 CFR 240.17Ac2-2(a)(2).
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    The Commission, other ARAs, their respective staff, and members of 
the public (including issuers and investors) use information on Forms 
TA-1 and TA-2. The Commission's Electronic Data Gathering, Analysis, 
and Retrieval (``EDGAR'') database provides a means through which 
information on these forms can be searched and retrieved. The 
Commission uses the information on Form TA-1 to review an entity's 
application for registration as a transfer agent and to maintain 
current information about transfer agents. The Commission uses 
information on Form TA-2, as well as information on Form TA-1 and 
amendments thereto, for several purposes, including: (i) to determine 
the nature of the business conducted by a transfer agent, (ii) to 
review transfer agent activities and to evaluate compliance with 
Commission rules, and (iii) to inform Commission transfer agent 
policymaking.\48\ The Commission's Division of Examinations may use the 
information on Forms TA-1 and TA-2 to help identify risks and better 
understand a transfer agent's business during an examination. 
Commission staff may also use the information on Forms TA-1 and TA-2 to 
analyze industry trends and to provide basic census information 
concerning registered transfer agents. In addition, Form TA-1 and TA-2 
data provide the Commission with information about securities 
processing issues that may need to be addressed by Commission 
rulemaking. Form TA-1 and TA-2 data is also used by the Commission to 
assist it in evaluating the costs and benefits of potential rulemaking.
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    \48\ See Adoption of Revised Transfer Agent Forms and Related 
Rules, Exchange Act Release No. 23084 (Mar. 27, 1986), 51 FR 12124 
(Apr. 9, 1986) (``Revised Transfer Agent Forms and Related Rules''); 
Electronic Filing of Transfer Agent Forms Release, supra note 41, at 
5.
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2. Processing, Reporting, Recordkeeping, and Exemptions: Rules 17ad-1 
Through 17ad-7
    On June 16, 1977, the Commission adopted Rules 17ad-1 through 17ad-
7 as a set of performance standards for transfer agents.\49\ These 
turnaround and processing rules were ``designed to

[[Page 56951]]

protect investors . . . and to contribute to the establishment of the 
national system for the prompt and accurate clearance and settlement of 
transactions in securities by,'' among other things, ``assuring that 
the transfer agent community performs its functions in a prompt, 
accurate and more predictable manner.'' The rules primarily focused on 
establishing minimum performance and recordkeeping standards for 
routine transfers of certificated equity and debt securities and the 
prompt and accurate cancellation and issuance of certificated 
securities.\50\ The rules were also designed to provide an early 
warning system to alert issuers and regulatory agencies when the 
performance standards are not being met, prohibit under-performing 
transfer agents from expanding their operations, require transfer 
agents to respond promptly to certain written inquiries regarding items 
presented for transfer, and require the maintenance and preservation of 
certain records necessary for regulatory authorities to examine and 
enforce transfer agent compliance with the turnaround rules.\51\ The 
specific processing, reporting, and retention requirements were 
metrics-based and, at the time, considered to be those necessary to 
ensure that transfer agents adequately performed their functions and 
that the Commission and other ARAs would be able to examine transfer 
agents' compliance with the turnaround rules.\52\ Further, the new 
transfer agent rules established by the Commission were designed not 
only to ensure that transfer agents meet prescribed performance 
standards for their core recordkeeping and transfer activities, but to 
ensure they would be regulated appropriately in the context of the 
national clearance and settlement system and that any problems meeting 
these performance standards would not negatively impact individual 
investors or the clearance and settlement system as a whole.\53\
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    \49\ Exchange Act Rules 17ad-1 through 17ad-7, 17 CFR 240.17Ad-1 
through 17 CFR 240.17Ad-7.
    \50\ See Regulation of Transfer Agents, Exchange Act Release No. 
13636 (June 16, 1977), 42 FR 32404, 32404 (June 24, 1977) (``Rule 
17ad-1 through 17ad-7 Adopting Release'').
    \51\ Id. See also Exchange Act Rules 17ad-1 through 17ad-7, 17 
CFR 240.17Ad-1 through 17 CFR 240.17Ad-7.
    \52\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 50, 
at 32410.
    \53\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 50, 
at 32407 (noting the importance of avoiding impediments to ``the 
Commission's efforts to provide necessary or appropriate regulations 
for transfer agents in the broader context of the establishment of a 
national system for the prompt and accurate clearance and settlement 
of securities transactions.'').
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3. Recordkeeping and Safeguarding Rules: Rules 17Ad-8 Through 17ad-13 
and 17ad-17
    On June 10, 1983, the Commission adopted Rules 17ad-9 through 17ad-
13 to supplement the turnaround rules, based on its experience.\54\ 
These new rules established various requirements and exemptions 
designed to ensure that transfer agents maintain appropriate internal 
controls, meet adequate levels of service and performance, and avoid 
adverse operational and financial problems that could harm investors, 
issuers, or other securities industry participants. Most notably, the 
new rules established additional minimum standards for recordkeeping 
and codified minimum requirements for the safeguarding of funds and 
securities.\55\ The Commission believed that these additional minimum 
standards were critical to addressing seriously deficient transfer 
agent performance.\56\
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    \54\ Exchange Act Rules 17ad-9 through 17ad-13, 17 CFR 240.17Ad-
9 through 17 CFR 240.17Ad-13.
    \55\ See 17ad-9 through 13 Proposing Release, supra note 9.
    \56\ Id. The Commission was particularly concerned with reducing 
the potential for transfer agent failure, which inevitably imposes 
substantial potential liabilities and costs on issuers, securities 
firms, and securityholders, as well as improving generally transfer 
agent performance, thereby reducing the broker-dealers' costs 
associated with fails to settle and extended transfer delays.
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    Rule 17ad-17 was first adopted in 1997 \57\ and later amended at 
the beginning of 2013 \58\ and was designed to ensure that the transfer 
agents, brokers, dealers, and other financial intermediaries make 
adequate efforts to find lost securityholders.\59\ The rule defines 
``lost securityholder'' as a securityholder for whom an item of 
correspondence sent to his or her last known address was ``returned as 
undeliverable'' and requires transfer agents, brokers, and dealers to 
conduct two database searches in their efforts to locate a lost 
securityholder.
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    \57\ Lost Securityholders, Exchange Act Release No. 39176 (Oct. 
1, 1997), 62 FR 52229 (Oct. 7, 1997) (``Rule 17ad-17 Adopting 
Release'').
    \58\ Lost Securityholders and Unresponsive Payees, Exchange Act 
Release No. 68668 (Jan. 16, 2013), 78 FR 4768 (Jan. 23, 2013).
    \59\ Exchange Act Rule 17ad-17, 17 CFR 204.17Ad-17.
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C. Evolution of Transfer Agent Activities

    This section discusses some of the core recordkeeping, transfer, 
and other activities that transfer agents engage in, the manner in 
which the existing transfer agent rules apply to those activities, and 
how those activities have evolved since the first transfer agent rules 
were adopted. Since then, the increased use and decreased cost of 
technology, the expansion of corporate actions to bring securities into 
the public market, the continued dematerialization of securities, and 
other changes have resulted in significant evolution and changes to the 
types of services transfer agents provide and the manner in which they 
provide them.
1. Recordkeeping
    Transfer agents have direct responsibility for maintaining on 
behalf of the issuer the currency and integrity of the official list of 
the registered owners of an issuer's stocks and bonds, how those stocks 
and bonds are held, and how many shares or bonds each investor owns. 
This list is defined by Rule 17ad-9(b) as the master securityholder 
file.\60\ Without the master securityholder file, registered owners of 
an issuer's securities cannot be assured that they are recognized as 
such by the issuer and that they will receive corporate distributions, 
communications, and the other rights of security ownership to which 
they are entitled.\61\
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    \60\ See Exchange Act Rule 17ad-9(b), 17 CFR 240.17Ad-9(b).
    \61\ See generally, e.g., Del. Code Ann. tit. 8 Sec. Sec.  170, 
173 (authorizing a corporation to pay cash and stock dividends under 
certain circumstances); Exchange Act Rule 14c-3, 17 CFR 240.14c-3 
(requirement to furnish an annual report to securityholders); Del. 
Code Ann. tit. 8 Sec.  212 (providing for voting rights of 
stockholders and permitting them to vote by proxy); Del. Code Ann. 
tit. 8 Sec.  222 (requirement to send stockholder notice in advance 
of stockholder meeting).
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    Transfer agents also maintain and keep current the control book 
which is defined by Rule 17ad-9(d) as the record of the total number of 
shares of equity securities or the principal dollar amount of debt 
securities authorized and issued by the issuer for each issue the 
transfer agent services.\62\ One of the main purposes of the control 
book is to allow the transfer agent to monitor the number of securities 
outstanding to prevent overissuance because the total number of shares 
reflected in the aggregate on the master securityholder file should 
match the number of shares authorized in the control book.\63\
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    \62\ Exchange Act Rule 17ad-9(d), 17 CFR 240.17Ad-9(d).
    \63\ When monitoring for overissuance, a transfer agent may be 
referred to as a ``registrar.'' See Exchange Act Section 3(a)(25), 
15 U.S.C. 78c(a)(25).
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    Finally, pursuant to Rule 17ad-6, transfer agents maintain the 
transfer journal.\64\ The transfer journal can be a useful tool for 
transfer agents and issuers. For example, when reviewed in conjunction 
with the master securityholder file, the transfer journal may provide 
historical information

[[Page 56952]]

regarding the issuance and transfer of a specific security or the 
holdings of a specific securityholder. The transfer agent rules do not 
define transfer journal nor codify requirements with respect to the 
transfer journal.
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    \64\ Exchange Act Rule 17ad-6, 17 CFR 240.17Ad-6.
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2. Securities Transfers, Exchanges, and Conversions
    Transfer agents are integrally involved in effecting transfers of 
ownership of securities, as well as exchanging and converting 
securities.\65\ For uncertificated securities, transfer agents effect 
book-entry transfers by registering the change in ownership on the 
master securityholder file, which does not involve the physical 
issuance and cancelling of securities certificates. The term 
``registering'' means an official form of recording by a person charged 
with that function, which is accomplished under Exchange Act Rules 
17ad-9(h) and 17ad-10(a) by updating the master securityholder file, as 
discussed above.\66\ For the transfer of certificated securities, 
several rules apply, including Rule 17ad-19 regarding certificate 
cancellation and Rule 17ad-12 regarding the safeguarding of cancelled 
certificates.\67\
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    \65\ The terms ``exchange'' and ``conversion'' are used in 
Exchange Act Section 3(a)(25) and in the Commission's transfer agent 
rules but are not defined in the Commission's transfer agent rules. 
The term ``exchange'' is commonly used to refer to the trading of 
specific securities for another asset, usually without an 
accompanying change in ownership. The term ``conversion'' is 
commonly used to refer to the changing into or substitution of one 
security for another security or asset under specific conditions, 
also without an accompanying change in ownership.
    \66\ Book-entry transfer may be accomplished through DTC's DRS 
using DTC's Profile Modification System. Once the transfer has been 
effected, the investor receives from the transfer agent a statement 
of ownership that acknowledges his or her new DRS position. See 
supra note 20.
    \67\ See 2015 Concept Release, supra note 4, at 81972-73 for a 
more fulsome description of the transfers of certificated 
securities.
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3. Securities Issuance
    Transfer agents are also involved in the issuance of securities, 
which may be one of the final stages before completing a certificate 
transfer or could involve a primary offering of securities such as an 
initial public offering. Upon issuing a new security to a transferee, 
the transfer agent must credit the securities account of the transferee 
receiving the new security. Under Rule 17ad-1(d), posting the new 
ownership information to the master securityholder file changes the 
ownership information of the securities account and ``completes 
registration of change in ownership of all or a portion of those 
securities.''
4. Corporate Actions and Related Services
    A corporate action is an event in the life of a security, typically 
instigated by the issuer, which affects a position in that 
security.\68\ Examples of common corporate actions include changes that 
affect capital structure, such as a merger or acquisition, and 
distributions to securityholders, such as a dividend distribution or 
principal or interest payment on a debt security. Corporate actions may 
also include bankruptcy or liquidation proceedings, conversions, 
warrants, exchange offers, subscription rights, tender offers, and 
other events.\69\ Generally, corporate actions can be divided into two 
broad categories: mandatory and voluntary (sometimes referred to as 
``elective''). Mandatory corporate actions usually affect all 
securityholders equally and the securityholder does not have different 
options from which to choose; voluntary corporate actions usually allow 
securityholders to choose among one or more different elections they 
can make.
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    \68\ Simmons and Dalgleish, Corporate Actions: A Guide to 
Securities Event Management 3-5 (2006).
    \69\ See id. (categorizing major types of corporate actions).
---------------------------------------------------------------------------

    Transfer agents may perform a variety of roles and provide a 
variety of services, depending on the type and nature of the corporate 
action. For example, a transfer agent may take on the role of exchange 
agent in a mandatory corporate action, such as a stock-for-stock merger 
or a cash-for-stock merger. In such circumstances, under Rule 17ad-10, 
the transfer agent performing exchange agent services generally must 
update the master securityholder file with certificate details within 
five business days. But because the transfer associated with some of 
the most common corporate actions qualify as non-routine items under 
Rule 17ad-1, including transfers ``in connection with a reorganization, 
tender offer, exchange, redemption, or liquidation,'' \70\ the general 
three business day deadline for turnaround of routine items under Rule 
17ad-2 may not apply. However, if a transfer agent makes a 
determination that a transfer does fall within Rule 17ad-1(i)(5) and 
therefore is non-routine, Rule 17ad-6(a)(11) requires the transfer 
agent to maintain records documenting the basis for this 
determination.\71\ Other aspects of the processing of the corporate 
action may cause the corporate action to be classified as non-routine 
as well.\72\
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    \70\ Exchange Act Rule 17ad-1(i)(5), 17 CFR 240.17Ad-1(i)(5).
    \71\ A large portion of specific records that transfer agents 
are required to maintain under Rule 17ad-6 and to retain for 
different periods of time under Rule 17ad-7 relate to: (i) the 
classification of an item as routine or non-routine; (ii) tracking 
the compliance of the transfer agent with the performance standards 
for turnaround of routine items under Rule 17ad-2(a); and (iii) the 
performance standards for processing of all items pursuant to Rule 
17ad-2(b).
    \72\ Exchange Act Rule 17ad-1(i), 17 CFR 240.17Ad-1(i).
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    Voluntary corporate actions, which permit securityholders to choose 
among different options, may result in the need for additional tasks 
and systems for transfer agents to process them. For example, in 
addition to the ordinary recordkeeping tasks, the transfer agent may be 
responsible for monitoring whether elections have been made by 
deadlines and for tracking such elections.
    In addition to the examples discussed above, transfer agent roles 
in connection with corporate actions may also include serving as: (i) 
tender agent, when the transfer agent collects shares surrendered from 
securityholders and makes payments for the shares at a predetermined 
price; (ii) exchange agent, when the transfer agent collects shares 
surrendered from securityholders and issues, registers, and/or 
distributes shares of the bidding company's securities as compensation 
for tendered securities of the subject company; (iii) subscription 
agent, when the transfer agent invites existing equity securityholders 
of an issuer to subscribe to a new issuance of additional debt or 
equity of the issuer; (iv) conversion agent, for example when the 
transfer agent converts debt securities into equity securities; and (v) 
escrow agent, when the transfer agent holds an asset on behalf of one 
party for delivery to another party upon specified conditions or 
events. Finally, transfer agents providing corporate action services 
may be subject to Rules 17ad-12 and 17ad-13, regarding safeguarding 
requirements for funds and securities and an annual audit of internal 
control of safeguarding procedures.
5. Annual Meeting, Proxy-Related Services, and Securityholder Services 
and Communications
    One of the key rights of securityholders is the right to vote their 
shares on important matters that affect the companies they own. 
Pursuant to state corporate law, registered securityholders may either 
attend a meeting to vote shares in person or authorize an agent to act 
as their ``proxy'' at the meeting to vote their shares pursuant to 
their voting instructions.\73\ Because most

[[Page 56953]]

securityholders do not physically attend public company securityholder 
meetings, the corporate proxy is the principal means by which they 
exercise their voting rights.
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    \73\ See Del. Code Ann. tit. 8, Sec.  212 (b), (c). A full 
discussion of the proxy system is beyond the scope of this release. 
For more information on the proxy system, see Proxy Concept Release, 
supra note 21.
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    The process in the United States for distributing proxy materials 
and soliciting, tabulating, and verifying votes by securityholders is 
complex, especially with respect to beneficial securityholders.\74\ 
Most corporate issuers and securities intermediaries such as banks and 
brokers rely on a proxy service firm to perform these functions, which 
may include distributing and forwarding the proxy materials and 
collecting and tabulating voting instructions. Alternatively, some 
issuers choose to engage their transfer agents for certain parts of the 
proxy distribution process, such as printing and distributing proxy 
materials either directly to registered securityholders or to 
intermediaries, which will then distribute them to beneficial owners 
either through the mail or electronically. Providing these services may 
be a natural extension of a transfer agent's core functions because 
most transfer agents will already possess and maintain the master 
securityholder file listing the issuer's registered securityholders, 
will have the infrastructure in place to communicate with registered 
securityholders, and will be in a position to reconcile the identity of 
registered voters and the number of votes against the official records 
of the issuer.\75\ Typical transfer agent proxy services might include 
mailing or electronically transmitting notices of meetings,\76\ proxy 
statements, and proxy cards \77\ to securityholders.
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    \74\ Beneficial owners holding securities in street name are not 
technically entitled to vote shares or grant proxy authority. 
Rather, the voting rights reside with Cede & Co. as the record owner 
of all street name shares. However, because Cede & Co.'s role is 
only that of nominee for DTC as custodian and it has no beneficial 
interest in the shares, mechanisms have been developed in order to 
pass the legal rights it holds as the record owner to the beneficial 
owners, enabling them to vote. For a more comprehensive discussion 
of these and other issues relating to the U.S. proxy and indirect 
holding systems, see Proxy Concept Release, supra note 21.
    \75\ See Proxy Concept Release, supra note 21.
    \76\ See, e.g., Del. Code Ann. tit. 8, Sec.  222 (2001). See 
also Del. Code Ann. tit. 8, Sec.  232 (2001).
    \77\ In cases where the issuer is relying upon the notice and 
access model of proxy statement distribution, the proxy card must be 
mailed even if the proxy statement is not mailed by the issuer. See 
Final Rule: internet Availability of Proxy Materials, Exchange Act 
Release No. 55146, 10 (Jan. 22, 2007), 72 FR 4148 (Jan. 29, 2007).
---------------------------------------------------------------------------

    All transfer agents also provide some level of securityholder 
communications services. The level of services may depend on the type 
or size of the issuer, but at a minimum, most transfer agents 
facilitate the mailing of quarterly and annual statements with details 
of holdings, transaction confirmations, and letters or communications 
confirming other transactions, such as address-change confirmations. 
Many transfer agents also provide tax reporting services, including 
sending tax forms such as W-9, W-8BEN, 1099-DIV, and 1099-B.
    Most transfer agents also receive and respond to inquiries and 
requests by securityholders and non-securityholders.\78\ Requests may 
involve a transfer (for example, a gift of fund shares from one family 
member to another) or a change in the securityholder's account, such as 
an address change or different election regarding dividend 
reinvestment. For transfer agents to open-end mutual funds, transfers 
may involve a purchase (i.e., a ``subscription'') or sale (i.e., a 
``redemption'') of the fund's shares. Transfer agents may receive 
inquiries as well, which may not require processing a transaction or 
account change, but may involve merely answering questions about the 
securityholder's account or regarding the issuer generally.\79\ 
Requests and inquiries are transmitted to transfer agents through 
various methods, including by telephone, mail, facsimile, email, 
internet, mobile communication device, and in-person. The predominance 
of telephone and other forms of electronic communication as favored 
methods for securityholders to communicate with issuers and their 
transfer agents, including the use of standardized protocols over the 
internet, means that managing sizable call centers and other customer 
service departments, with many representatives fielding calls and other 
message-traffic, has become a critical aspect of the transfer agent-
issuer relationship.
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    \78\ Several Commission rules address securityholder inquiries. 
See Exchange Act Rule 17ad-5, 17 CFR 240.17Ad-5 (written inquiries 
and requests); Exchange Act Rules 17ad-6, 7, 17 CFR 240.17Ad-6, 7 
(recordkeeping and retention requirements regarding inquiries and 
requests).
    \79\ Inquiries about the securityholder's account may relate, 
for example, to matters such as dividend reinvestment or other 
account options.
---------------------------------------------------------------------------

    One aspect of these securityholder services is lost certificate 
replacement. If a securityholder loses a certificate, the old 
certificate must be cancelled and new shares issued, either in 
certificated or book-entry form. Transfer agents facilitate this 
process by processing the request and replacing the lost or missing 
certificate. Generally, the securityholder will be required to fill out 
a declaration, affidavit, or other form with identifying information 
and a description of the circumstances giving rise to the loss and pay 
a fee to the transfer agent for processing the request. Most transfer 
agents will also require a surety bond to indemnify the issuer and 
transfer agent against any potential losses in connection with the 
missing or replacement certificate in the event it is later presented 
for transfer or conversion. The transfer agent will then report the 
lost or missing certificate to the Lost and Stolen Securities Program 
operator pursuant to Rule 17f-1.

D. Overview of the Proposal

    Based on the Commission's experience regulating and supervising 
registered transfer agents, the Commission is proposing to update the 
transfer agent rules to address the way in which modern transfer agents 
carry out their transfer agent activities and the risks posed by those 
activities to investors, the national clearance and settlement system, 
and the U.S. securities markets as a whole. Accordingly, as summarized 
below in Table 1, the Commission is proposing to update Forms TA-1 and 
TA-2, amend several existing rules, rescind one rule, and add two new 
rules.

                  Table 1--Overview of Proposed Changes
------------------------------------------------------------------------
 
------------------------------------------------------------------------
                      Overview of Proposed Changes
------------------------------------------------------------------------
Amendments to Forms....................  Form TA-1.
                                         Form TA-2.
Amendments to Existing Rules...........  17ac2-1--Registration.
                                         17ac2-2--Annual Reporting.
                                         17ad-1 and 17ad-9--Definitions.
                                         17ad-2--Turnaround.
                                         17ad-3--Limitations on
                                          Expansion.

[[Page 56954]]

 
                                         17ad-6--Recordkeeping
                                         17ad-7--Record Retention.
                                         17ad-10--Prompt Posting.
                                         17ad-11--Reports (title only).
                                         17ad-12--Safeguarding.
                                         17ad-17--Lost Securityholders.
Rescission of Existing Rule............  17ad-4--Applicability of Rules
                                          17ad-2, 17ad-3, and 17ad-
                                          6(a)(1) through (7) and (11).
New Rules..............................  Rule 17ad-30--Compliance
                                          Program.
                                         Rule 17ad-31--Restrictive
                                          Legends.
------------------------------------------------------------------------

II. Proposed Amendments to Registration and Annual Reporting 
Requirements

    Exchange Act Section 17A(c)(2) provides that a transfer agent may 
be registered by filing an application in such form and containing such 
information and documents concerning the transfer agent and any persons 
associated with the transfer agent as the ARA may prescribe as 
necessary or appropriate in furtherance of the purposes of the Exchange 
Act.\80\ As explained above, those purposes include, among other 
things, protecting investors, facilitating the prompt and accurate 
clearance and settlement of securities transactions, and the 
safeguarding of funds and securities.\81\ Exchange Act Section 
17A(d)(1) empowers the Commission with authority to prescribe for 
registered transfer agents engaging in any activity as transfer agents 
such rules and regulations as necessary or appropriate in the public 
interest, for the protection of investors, or otherwise in furtherance 
of the purposes of the Exchange Act.\82\ As discussed above, pursuant 
to that authority, transfer agents are required to file a Form TA-1 to 
register as a transfer agent, a Form TA-2 each year to provide annual 
disclosures, and a Form TA-W when they withdraw from registration.\83\
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    \80\ Exchange Act Section 17A(c)(2), 15 U.S.C. 78q-1(c)(2).
    \81\ See Exchange Act Section 17A(a)(1)(A), 15 U.S.C. 78q-
1(a)(1)(A).
    \82\ Exchange Act Section 17A(d)(1), 15 U.S.C. 78q-1(d)(1).
    \83\ For a detailed and comprehensive overview of the existing 
registration, reporting, and disclosure requirements applicable to 
registered transfer agents, see 2015 Concept Release, supra note 4.
---------------------------------------------------------------------------

    The Commission uses the information on Forms TA-1 and TA-2 to 
fulfill its statutory duties, including its duty to protect investors, 
facilitate the establishment of the national market system and the 
national clearance and settlement system, and advance the public 
interest. For example, Form TA-1 and Form TA-2 are necessary for the 
Commission to gather sufficient information to understand the nature 
and scope of the business conducted by the transfer agent, the specific 
activities engaged in by the transfer agent, and identify and collect 
the disciplinary history of the persons who may exercise direct or 
indirect control over the transfer agent. This information is necessary 
for the Commission to identify transfer agents, review and assess an 
entity's registration application, determine whether there are 
statutory grounds to deny, suspend, or revoke the entity's 
registration, and identify and assess the risks the transfer agent and 
its activities may pose to the securities markets, the national 
clearance and settlement system, investors, and the public interest. 
Once a transfer agent is registered, Commission staff use the 
information on Form TA-2 to maintain current information about 
individual registered transfer agents, review and identify trends in 
transfer agent activities both with respect to individual transfer 
agents and across the industry as a whole, evaluate individual transfer 
agents' compliance with Commission rules, identify compliance issues 
and trends that may require policy interventions, compliance 
examinations, or enforcement actions, and develop and evaluate 
appropriate regulatory standards for transfer agents, including 
evaluating the costs and benefits of potential rulemaking. As noted 
above, the Commission's Division of Examinations may use the 
information on Forms TA-1 and TA-2 to help identify risks and better 
understand a transfer agent's business during an examination. 
Similarly, the Commission's Division of Economic and Risk Analysis 
(``DERA'') uses the information on Forms TA-1 and TA-2 to analyze the 
potential economic effects of Commission rulemaking and other 
Commission actions, and to develop reports, analytics, and other 
information to support the Commission's policy initiatives, examination 
function, and enforcement actions.\84\
---------------------------------------------------------------------------

    \84\ See Transfer Agent Data Sets, https://www.sec.gov/data-research/sec-markets-data/transfer-agent-data-sets.
---------------------------------------------------------------------------

    The Commission has observed over time that, as the nature and scope 
of transfer agents' activities within the securities markets and the 
national clearance and settlement system have changed and expanded, the 
limited information disclosed on Forms TA-1 and TA-2 is no longer 
sufficient in supporting the Commission to meet its statutory duties 
under the Exchange Act. For example, the risk profile of a transfer 
agent that is part of a multi-national conglomerate and provides dozens 
of loosely-related services across multiple markets all under a single 
registered transfer agent will differ from a small corporation or 
limited liability company that primarily provides transfer and 
recordkeeping services for small- and mid-cap equity issuers. Yet 
because Forms TA-1 and TA-2 were created at a time when nearly all non-
bank transfer agents had a straightforward corporate organization and 
primarily engaged in traditional transfer and related activities, the 
limited information on the forms does not permit the Commission to 
distinguish between them without issuing a regulatory document request, 
conducting a formal examination, or otherwise seeking additional 
information not already disclosed on the forms. Similarly, the risks to 
investors, the markets, and the national clearance and settlement 
system posed by the specific activities engaged in by a person or 
entity that registers as a transfer agent because, for example, it 
engages in wallet whitelisting (i.e., determining whether a wallet 
address meets the credentialing requirements required for certain 
activities, such as holding tokenized securities or other crypto 
assets) and incorporates distributed ledger technology as a component 
of its master securityholder file will differ from the risks posed by 
the activities engaged in by a mutual fund transfer agent that 
processes purchases and redemptions, calculates net asset value, and 
whose transaction processing in general may be more complex or involve 
additional responsibilities as compared to a

[[Page 56955]]

transfer agent for an operating company.\85\ Yet, again, the 
information on the forms does not permit the Commission to identify and 
understand the full scope of those activities, much less the risks they 
pose because the forms were developed and adopted at a time when 
certain technologies did not exist and transfer agent activities were 
carried out in a significantly more limited way than they are today.
---------------------------------------------------------------------------

    \85\ See 2015 Concept Release, supra note 4, at Section VII.C.2. 
For a detailed discussion of transfer agents to mutual funds, see 
2015 Concept Release, supra note 4, at Section VII.C.
---------------------------------------------------------------------------

    To ensure that Forms TA-1 and TA-2 continue to support the 
Commission's ability to fulfill its statutory duties, especially in 
consideration of the expanded scope of transfer agents' activities as 
discussed throughout this release, the Commission is proposing 
amendments to Forms TA-1 and TA-2. We discuss the specific proposed 
amendments to each form and related Commission rule in turn below.

A. Proposed Amendments to Rule 17ac2-1

    As noted above, under existing Rule 17ac2-1, a transfer agent's 
registration automatically becomes effective 30 days after the Form TA-
1 is filed, unless the ARA takes affirmative action to accelerate, 
deny, or postpone registration in accordance with the provisions of 
Section 17A(c) of the Exchange Act.\86\ However, Section 17A(c)(2) of 
the Exchange Act specifies that a transfer agent's registration shall 
become effective 45 days after receipt of the Form TA-1 application, or 
within such shorter period of time as the ARA may determine.\87\
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    \86\ Exchange Act Rule 17ac2-1(a), 17 CFR 240.17Ac2-1(a); SEC 
Form TA-1, General Instruction G, 17 CFR 249b.100.
    \87\ Exchange Act Section 17A(c)(2), 15 U.S.C. 78q-1(c)(2).
---------------------------------------------------------------------------

    The Commission has observed over time that 30 days is often 
insufficient to determine whether to accelerate, deny, or postpone a 
registration application, which often requires additional research into 
the entity and its control persons, outreach to the applicant for 
additional information or clarification of the application, and 
consultation and coordination among Commission staff in multiple 
divisions and offices related to legal, regulatory, and other issues. 
Accordingly, the Commission is proposing to amend paragraphs (a) and 
(b) of Rule 17ac2-1 to specify that an application for registration 
would become effective 45 days after filing of the application for 
registration, or any amendment to a pending application for 
registration, rather than 30 days which the existing rule specifies. 
This would provide the Commission with additional time to determine 
whether to act on a registration application, as required by the 
Exchange Act, and would enhance consistency between the rule and 
statutory provision.\88\
---------------------------------------------------------------------------

    \88\ Exchange Act Section 17A(c)(3), 15 U.S.C. 78q-1(c)(3).
---------------------------------------------------------------------------

B. Proposed Amendments to Rule 17ac2-2

    The Commission is proposing to amend Rule 17ac2-2 to require that, 
if a transfer agent discovers that any of the information reported on 
Form TA-2 was materially inaccurate, misleading, or incomplete at the 
time of filing, the transfer agent shall correct the information by 
filing an amendment to Form TA-2 pursuant to the instructions on the 
form to correct such information within 60 days following the date on 
which the transfer agent discovered that such information was 
materially inaccurate, misleading, or incomplete. The existing rule 
provides that a transfer agent may file an amendment to Form TA-2 to 
correct information that has become inaccurate, incomplete or 
misleading; it does not require filing of the amendment, nor does it 
specify a time period in which such corrections should be made.\89\ The 
proposed amendment differs from the existing requirement to amend Form 
TA-1 if information becomes materially inaccurate, misleading, or 
incomplete. Unlike Form TA-1, Form TA-2 is used to report transfer 
agent activities from the prior year reporting period and is required 
to be filed annually and therefore the information disclosed on Form 
TA-2 would not become inaccurate, incomplete, or misleading before the 
next year's Form TA-2 is required to be filed. Instead, a transfer 
agent may discover that the information on its Form TA-2 was 
inaccurate, incomplete, or misleading at the time of filing and 
therefore the transfer agent may need or want to amend its filing with 
corrected information. Commission staff have received questions from 
transfer agents regarding whether they should file a Form TA-2 
amendment after discovering that certain information on their form was 
inaccurate at the time of filing. This proposed amendment would address 
these issues by specifying that, if the information on its Form TA-2 
was materially inaccurate, incomplete, or misleading at the time of 
filing, under the proposed rule, the transfer agent would be required 
to amend its Form TA-2 to correct such information, within 60 days of 
discovering such deficiency. The amendment would align the time frame 
of 60 days for filing required amendments in Rule 17ac2-2 with Rule 
17ac2-1, which requires transfer agents to file required amendments to 
Form TA-1 within 60 days.\90\
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    \89\ See Exchange Act Rule 17ac2-2(a), 17 CFR 240.17Ac2-2(a).
    \90\ Exchange Act Rule 17ac2-1(c), 17 CFR 240.17Ac2-1(c).
---------------------------------------------------------------------------

C. Proposed Amendments to Form TA-1

    The Commission is proposing to amend the instructions for Form TA-1 
to improve the quality of information provided in connection with 
several existing questions, add new questions that would provide 
additional information that ensures the form continues to support its 
intended purpose, and remove two questions that are duplicative of 
information required to be reported and updated annually on Form TA-2. 
Table 2 below provides an overview of the proposed amendments to Form 
TA-1.

Table 2--Comparison of Existing Form TA-1 Requirements With the Proposed
                               Amendments
------------------------------------------------------------------------
  Existing Form TA-1 requirement          Proposed TA-1 requirement
------------------------------------------------------------------------
1(a). Filer CIK...................  Form Instructions would be updated
1(b). CCC.........................   to provide full terms for
                                     abbreviations CIK and CCC.
1(f)(i-iii). Contact Name, Phone    Form and Form Instructions would be
 Number, Email Address.              updated to require that the
                                     individual listed as the contact be
                                     authorized to receive all
                                     compliance communications for the
                                     registrant and have responsibility
                                     for disseminating them as
                                     appropriate within the registrant's
                                     organization.
3(a). Full Name of Registrant.....  Form Instructions would be updated
                                     to state that complete and accurate
                                     legal name is required.
6. Service companies (transfer      Existing Question 6 would be
 agents) engaged by Registrant.      removed; similar information
                                     disclosed on Form TA-2.

[[Page 56956]]

 
7. Registrant engagements to act    Existing Question 7 would be
 as a service company.               removed; similar information
                                     disclosed on Form TA-2.
8. Form of business organization..  Checkboxes would be added for
                                     ``Limited Liability Company'' and
                                     ``Trust.''
8(a). Section for Reporting         Form and Form Instructions would be
 Additional Persons (Disclosure of   updated to specify the individuals
 owners, control persons).           that must be disclosed in response
                                     to Question 8.
11(a-d). Signature Block..........  Form would be updated to include
                                     language regarding the Commission's
                                     authority to examine all records of
                                     registered transfer agents.
12. Attachments...................  Attachment would be required of
                                     organizational diagram depicting
                                     relationship between the transfer
                                     agent and its control affiliates.
None..............................  New Question 3(f) would require
                                     disclosure of registrant's website
                                     address.
None..............................  New Question 6(a) would require
                                     disclosure of registrant's other
                                     SEC registrations, if any.
                                    New Question 6(b) would require
                                     disclosure of registrant's other
                                     federal, state, or foreign
                                     registrations, if any.
None..............................  New Question 7 would require
                                     disclosure of any control affiliate
                                     of the registrant, and any federal,
                                     state or foreign registration of
                                     such affiliate and the registration
                                     number.
                                    Technical Amendments:
                                    In Question 2, the checkbox for
                                     Office of Thrift Supervision would
                                     be removed.
                                    In Question 10, references to 8(b)
                                     and 8(c) in definition of control
                                     affiliate would be removed.
                                    In Signature Block, references to
                                     SEC supplement and Schedules B-D
                                     would be removed.
                                    In Instructions ``Who Must File,''
                                     threshold for Section 12(g)(1)
                                     would be removed.
------------------------------------------------------------------------

    The proposed changes to Form TA-1 are discussed more fully below.
1. Proposed Changes to Form TA-1 Instructions
    The Commission is proposing to amend the instructions for use of 
Form TA-1 for the questions discussed below to promote clarity 
regarding the required information and to improve the quality, 
consistency, and comparability of the information provided in response.
    Form TA-1 Questions 1(a) and 1(b) (filer CIK and CCC, respectively) 
would not change, but the form instructions would be updated to state 
that ``CIK'' is an abbreviation for ``Central Index Key,'' which is the 
unique number the Commission assigns to each filer to distinguish it 
from other filers, including those with similar names. Similarly, the 
form instructions would be updated to note that ``CCC'' is an 
abbreviation for ``CIK Confirmation Code,'' which is a unique code that 
each filer needs to make filings, and to retrieve and edit the filer's 
data on EDGAR. Commission staff routinely receive questions from 
prospective registrants regarding the meaning and importance of these 
terms. Providing these clarifications would provide that information 
uniformly to all potential registrants and help improve the clarity and 
transparency of the form.
    Form TA-1 Question 1(f) (contact name, phone number, and email 
address) would not change, but the form instructions would be updated 
to require that the contact listed in response to Question 1(f) must be 
an individual authorized to receive all compliance communications for 
the registrant with responsibility to disseminate them as appropriate 
within the registrant's organization. In Commission staff's experience, 
the contact information provided in response to Question 1(f) is not 
always an individual with knowledge of the registration application or 
the authority to speak to Commission staff regarding the application. 
This can hinder the Commission staff reviewing the application from 
conveying important information to the potential registrant and 
obtaining information or responses necessary to continue processing the 
application, and otherwise frustrate, delay, or prevent the application 
review process. This proposed change is in the public interest and 
would help ensure that transfer agents complete the form consistently 
and accurately, and that Commission staff are able to follow up 
effectively with the registrant regarding any questions on the content 
of the filing or other supervisory matters, both while the registration 
application is pending and on a going forward basis for as long as the 
transfer agent remains registered. However, because this information 
contains personally identifiable information, it is not made publicly 
available on EDGAR and is only available to the Commission and its 
staff.
    Form TA-1 Question 3 (full name of registrant) would not change, 
but the form instructions would be updated to specify that registrants 
must provide the complete and accurate legal name of the entity that is 
registering as a transfer agent. Because the field for Question 3 is 
auto-populated based on the applicant's Form ID, applicants should 
ensure that they use the complete and accurate legal name of the entity 
that is registering when completing the Form ID.\91\ This information 
is necessary for the Commission's review of the application to ensure 
that, if the application is approved, the correct legal entity is 
registered, and to ensure that investors and other members of the 
public are able to identify the correct legal entity acting as a 
transfer agent. In Commission staff's experience, however, prospective 
registrants do not always provide this information consistently or 
completely, so updating the instructions would help remind filers of 
this responsibility.
---------------------------------------------------------------------------

    \91\ For more information on Form ID, see Rule 10 of Regulation 
S-T, 17 CFR 232.10; Edgar Filer Manual Vol. I Section 3.
---------------------------------------------------------------------------

    Form TA-1 Questions 8-10 require disclosure of background 
information for the owners and other control persons of independent, 
non-issuer transfer agents, ``with a particular emphasis on whether 
offenses have been committed by these persons, and therefore, whether 
the transfer agent's association with a particular individual would 
have an impact on the transfer agent's ability to perform its functions 
properly.'' \92\ When the proposed changes were adopted in 1986, the 
final amended Form TA-1 included a ``Supplement to Form TA-1'' that 
required disclosure of

[[Page 56957]]

owner and control person information for different entity types on 
difference schedules (i.e., corporations, partnerships, etc.), and the 
form instructions provided a definition of ``control'' (e.g., C-suite 
executives, general partners, etc.) for each entity type and specified 
that a 25 percent or higher ownership stake qualified as control.\93\ 
When electronic filing was mandated in 2006, the schedules were 
replaced by drop down menu items and the detailed instructions defining 
control persons and level of ownership were truncated and moved to the 
EDGAR Filer Manual.\94\
---------------------------------------------------------------------------

    \92\ Revised Transfer Agent Forms and Related Rules, Exchange 
Act Release No. 21950 (Apr. 17, 1985), 50 FR 15912 (Apr. 23, 1985), 
15913. When this information was first proposed to be added to Form 
TA-1 in 1985, it paralleled similar questions then being added to a 
revised version of Form BD and the Uniform Application for Broker-
Dealer Registration and related Form U-4 utilized by what was then 
known as the National Association of Securities Dealers (now FINRA). 
Id.
    \93\ See Revised Transfer Agent Forms and Related Rules, supra 
note 48.
    \94\ See Electronic Filing of Transfer Agent Forms Release, 
supra note 41, at 5; EDGAR Filer Manual, Volume II (June 2025) at 8-
185.
---------------------------------------------------------------------------

    In the Commission's experience since 2006, however, without 
detailed instructions specifying who must be disclosed in response to 
Question 8, filers do not apply a consistent definition or approach to 
responding to the question, which hinders the Commission in obtaining 
and evaluating this important information. Accordingly, while Form TA-1 
Question 8(a) (section for reporting additional persons) would not 
change, the form instructions would be updated to reintroduce the 
instructions from prior iterations of the form that define control 
persons for corporations and partnerships and add comparable 
instructions for trusts and limited liability companies to account for 
other common types of business entities that modern transfer agents 
choose to take. Specifically, the instructions would specify that 
registrants must provide the full names of the following owners, 
executive officers, or other control persons in response to Question 
8(a):
     Each Chief Executive Officer, Chief Financial Officer, 
Chief Operations Officer, Chief Legal Officer, Chief Compliance 
Officer, director, and any other persons with similar status or 
functions.
     If the registrant is organized as a corporation, each 
person that is a direct or indirect beneficial owner of 5% or more of 
any class of the registrant's equity securities.
     If the registrant is organized as a partnership, all 
general partners and each limited and special partner that have 
contributed 5% or more of the registrant's capital.
     In the case of a trust, (i) a person that directly owns 5% 
or more of a class of the registrant's voting securities, or that has 
the right to receive upon dissolution, or has contributed, 5% or more 
of the registrant's capital, (ii) the trust, and (iii) each trustee.
     If the transfer agent is organized as a limited liability 
company (``LLC''), (i) each member that has the right to receive upon 
dissolution, or has contributed, 5% or more of the registrant's 
capital, and (ii) if managed by elected managers, all elected managers.
    In addition, the form instructions would be updated to provide 
definitions for ``person'' and ``control'' to assist registrants in 
responding to Question 8(a). For purposes of Form TA-1, the term 
``person'' would be defined as an individual, partnership, corporation, 
trust, or other organization, consistent with the definition of person 
used in other Commission registration forms.\95\ The term ``control'' 
would be defined as the power to direct, or cause the direction of, the 
management or policies of a person, whether through ownership, by 
contract, or otherwise, consistent with the definition of control in 
the prior iteration of Form TA-1.\96\ In addition, any person that is a 
director, partner, or officer exercising executive responsibility (or 
having similar status or functions) or that directly or indirectly has 
the right to vote 25% or more of the voting securities or is entitled 
to 25% or more of the profits would be presumed to be a control person, 
as indicated in the prior iteration of Form TA-1.\97\ This information 
would help to inform the Commission's understanding of the ownership 
structure of the transfer agent and in identifying who ultimately 
controls the transfer agent and its policies and procedures. The 
information requested would also inform the Commission about any future 
changes in control of the transfer agent, given the requirement to 
amend Form TA-1 whenever any reported information becomes inaccurate, 
misleading, or incomplete. This information is critical, both to the 
Commission's assessment of the registration application, and to its 
ongoing supervision of the registered transfer agent for the duration 
of the transfer agent's registration, because it will allow the 
Commission to better understand, for example, potential conflicts, 
concentration in the industry, and the potential disciplinary history 
of control persons.
---------------------------------------------------------------------------

    \95\ The proposed definition of ``person'' is consistent with 
the definition of ``person'' used for broker-dealers required to 
register on Form BD, investment advisers required to register on 
Form ADV, municipal advisors required to register on Form MA, and 
funding portals required to register on Form Funding Portal. See 17 
CFR 249.501, 17 CFR 279.1, 17 CFR 249.1300, and 17 CFR 249.2000.
    \96\ See Revised Transfer Agent Forms and Related Rules, supra 
note 48.
    \97\ See id.
---------------------------------------------------------------------------

    Form TA-1 Question 11 (signature block) would not change, but the 
form would be updated with a statement regarding the Commission's 
authority to examine all records of registered transfer agents pursuant 
to Section 17(b) of the Exchange Act.\98\ In the Commission's 
experience, certain transfer agents are unaware of their obligation to 
permit examination of the transfer agent's records pursuant to Section 
17(b) of the Exchange Act, and therefore refuse to produce records 
requested in connection with an examination or attempt to limit the 
records they produce in response to records requests from Commission 
staff. A transfer agent's refusal to permit examination of records 
clearly within the scope of Section 17(b) of the Exchange Act 
frustrates and delays examinations and hinders the Commission's ability 
to carry out its regulatory and oversight responsibilities. Including 
language on the Form TA-1 reminding transfer agents of their statutory 
obligation to permit examination of their records should help ensure 
that transfer agents are aware of their statutory obligations and could 
help reduce instances of non-compliance. Accordingly, the proposed 
statement preceding a registrant's signature would be as follows: 
``Pursuant to Section 17(b) of the Securities Exchange Act of 1934, all 
records of registered transfer agents are subject to examination by SEC 
staff. If a registered transfer agent does not comply with Section 
17(b), the Commission may seek all available relief against that 
transfer agent in district court and/or an administrative proceeding. 
Such relief includes, but is not limited to, an injunction, denial, 
suspension, and/or revocation of registration, and civil penalties. The 
registrant submitting this Form, and the person signing the Form, 
acknowledge that they understand and will comply with the requirement 
to make records available for examination. If, at any point, the firm 
believes it is unable to comply with its obligations to provide its 
records to SEC staff for examination, the firm should consider whether 
it needs to withdraw from registration.''

[[Page 56958]]

With this language on the form, each time an officer of the transfer 
agent signs Form TA-1 (either the initial filing or an amendment), they 
would be acknowledging that they understand, and will comply with, the 
obligation of the registered transfer agent to provide records to the 
Commission upon request.
---------------------------------------------------------------------------

    \98\ Section 17(b) of the Exchange Act provides that ``All 
records of persons described in subsection (a) of this section 
[i.e., transfer agents] are subject at any time, or from time to 
time, to such reasonable, periodic, special, or other examinations 
by representatives of the Commission and the [appropriate ARA] as 
the Commission [or the appropriate ARA] deems necessary or 
appropriate in the public interest, for the protection of investors, 
or otherwise in furtherance of the purposes of this chapter.''
---------------------------------------------------------------------------

2. Proposed Changes to Form TA-1 Reporting Requirements
    The Commission is proposing to amend Form TA-1 to remove two 
existing questions regarding service company arrangements and to add 
questions requiring registrants to report additional information, as 
described more fully below.
    Form TA-1 would be amended to remove existing Questions 6 and 7 
regarding registrant service company arrangements as this information 
is duplicative of information that is required to be disclosed and 
updated annually in response to Question 2 on Form TA-2. The 
corresponding instructions related to existing Questions 6 and 7 would 
also be removed. As a result, a transfer agent's service company 
arrangements would not be disclosed on Form TA-1 (but would be 
disclosed and updated annually on Form TA-2). Given the requirement in 
Rule 17ac2-1(c) for transfer agents to file an amendment within 60 days 
if any information on Form TA-1 becomes inaccurate, misleading, or 
incomplete,\99\ the Commission also would no longer be informed within 
60 days of each change in a transfer agent's service company 
arrangements. However, because Form TA-2 requires registered transfer 
agents to report all service company arrangements from each prior 
calendar year reporting period,\100\ the Commission will receive an 
annual summary of these arrangements on Form TA-2 by the filing 
deadline each year. Therefore, this proposed change would not 
materially impact the Commission's oversight of transfer agent 
operations with respect to service company arrangements.
---------------------------------------------------------------------------

    \99\ Exchange Act Rule 17ac2-1(c), 17 CFR 240.17Ac2-1(c).
    \100\ See Question 2 on Form TA-2 (Form for Reporting Activities 
of Transfer Agents Registered Pursuant to Section 17A of the 
Securities Exchange Act of 1934), 17 CFR 249b.102.
---------------------------------------------------------------------------

    Form TA-1 would be amended to add new Question 3(f), which would 
require disclosure of the registrant's website address. A website 
address would assist the Commission in evaluating applications for 
registration and in overseeing registered transfer agents.
    Form TA-1 would also be amended to add new Question 6(a) regarding 
the applicant's other registrations with the Commission, new Question 
6(b) regarding the applicant's other federal, state, or foreign 
registrations, and new Question 7 regarding the applicant's control 
affiliates. Existing Questions 8 and 9 require disclosure of the 
applicant's control persons, and Question 10 requires the applicant to 
disclose whether it or any of its control persons or control affiliates 
has been subject to investment-related criminal prosecutions, 
regulatory actions, or civil actions. The definition of control 
affiliate is broad and includes, among other things, an individual or 
firm that is under common control with the applicant.\101\ As a result, 
the disciplinary history for transfer agents that are part of a larger 
corporate family of registered entities can include information related 
to multiple entities that are registered with the Commission or other 
regulators in different capacities. For example, if a transfer agent's 
parent company also controls a bank, a broker-dealer, and an investment 
adviser, the transfer agent's Form TA-1 needs to include the 
disciplinary history for the affiliated bank, broker-dealer, and 
investment adviser in response to Question 10. However, in the 
Commission's experience, transfer agent applicants do not always 
provide full and complete information regarding control person and 
control affiliate disciplinary history when completing the Form TA-1. 
This then requires the Commission staff reviewing the application to 
either manually search for other registrations--a laborious undertaking 
\102\--or risk processing the application with incomplete or inaccurate 
information. This could be addressed by including information on the 
Form TA-1 regarding the registrant's additional registrations and 
registration numbers, which would allow the Commission staff reviewing 
an application to cross-reference the applicant's other registrations 
without either relying on the registrant to accurately and timely 
update or complete its other registrations, or conduct a laborious and 
time-consuming manual search. This in turn would facilitate the 
Commission's ability to evaluate and act on transfer agent registration 
applications within the limited time permitted under the Exchange 
Act.\103\
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    \101\ SEC Form TA-1, Question 10, 17 CFR 249b.100.
    \102\ For example, there could be a slight variation in the 
entity's or an individual's name across different registration 
applications that could hinder a manual search or call the results 
into question.
    \103\ A Form TA-1 registration automatically becomes effective 
30 days after filing unless the Commission takes affirmative action 
to accelerate, deny, or postpone the registration in accordance with 
the provisions of Section 17A(c) of the Act. Exchange Act Rule 
17Ac2-1(a), 17 CFR 240.17Ac2-1(a). As noted, we are proposing to 
amend Rule 17Ac2-1(a) to specify that registration would become 
effective 45 days after filing. See supra Section II.A.
---------------------------------------------------------------------------

    Accordingly, the Commission is proposing to amend Form TA-1 to add 
new Question 6(a), which would require applicants to disclose any other 
SEC registrations they hold, along with the corresponding SEC 
registration number. Similarly, new Question 6(b) would require 
registrants to disclose any other federal, state, or foreign 
registrations of the registrant, along with the associated registration 
number, if any. This information is similar to registration information 
requested of other Commission registrants,\104\ should be readily 
available to the registrant and easily listed on the Form TA-1 and 
would allow the Commission to cross-reference those entities applying 
for registration as transfer agents with those that are already 
registered in another capacity with the Commission or another regulator 
without conducting a laborious and potentially inaccurate manual search 
for such registrations. This, in turn, would help ensure that the 
Commission has accurate and complete information to develop a 
comprehensive assessment of the applicant's control person and control 
affiliate disciplinary history across the full range of its regulated 
activities, which is necessary for the Commission to understand and 
assess the risks to investors, the securities markets, and the national 
clearance and settlement system posed by those persons, affiliates, and 
activities, which is consistent with promoting investor protection. It 
also would facilitate more efficient and effective examinations of 
transfer agents that are also registered in other capacities and 
develop a more comprehensive understanding of both individual transfer 
agents and the transfer agent industry as a whole.
---------------------------------------------------------------------------

    \104\ See, e.g., Form MA and Form Funding Portal, 17 CFR 
249.1300 and 17 CFR 249.2000.
---------------------------------------------------------------------------

    Likewise, requiring the applicant to affirmatively identify its 
control affiliates in new Question 7 (as opposed to simply asking for 
the disciplinary history of its control affiliates) would allow the 
Commission to cross-check and validate applicant's disciplinary 
disclosures provided in response to Question 10 without relying 
exclusively on the applicant to provide a complete and accurate list of 
its control affiliates'

[[Page 56959]]

disciplinary history, which would have the same benefits as new 
Questions 6(a) and 6(b) discussed above, including facilitating the 
Commission's ability to evaluate and act on transfer agent registration 
applications within the limited time permitted under the Exchange Act. 
Accordingly, the Commission is proposing to add new Question 7 to Form 
TA-1, which would supplement the existing requirement to disclose the 
disciplinary history for the applicant's control affiliates by 
requiring applicants to disclose in new Schedule A the name of any 
control affiliate, and any federal, state, or foreign registration of 
such control affiliate and the associated registration number.
    In addition, Form TA-1 Question 12 would be amended to require a 
registrant to file an attachment to Form TA-1 containing a diagram 
depicting the relationship between the transfer agent and the control 
affiliates in its organizational structure. Transfer agents should be 
able to prepare an organizational chart suited to their operational 
structure, and limiting the chart to control affiliates would ensure 
the chart includes only the most relevant individuals or firms that 
would aid the Commission in understanding the nature of a transfer 
agent's regulated business operations and overall organizational 
control structure. This would enhance the Commission's ability to 
evaluate applications for registration as transfer agents, facilitate 
more efficient and effective examinations of transfer agents, and 
develop a more comprehensive understanding of both individual transfer 
agents and the transfer agent industry as a whole. In the Commission's 
experience, an accurate organization chart is often necessary to 
understand the structure of an organization and its affiliates, 
especially large organizations with many affiliates. This information 
will help to ensure that the Commission has accurate and complete 
information regarding a transfer agent's control structure, which would 
help the Commission understand and assess the risks to investors, the 
securities markets, and the national clearance and settlement system 
posed by the transfer agent and its control persons and affiliates, 
consistent with investor protection.
    Form TA-1 Question 8 (form of organization) would be amended to 
provide checkboxes for two additional organization types: trusts and 
limited liability companies. Currently Question 8 provides the 
following checkboxes: Corporation, Partnership, Sole Proprietorship, 
Other, and Not Applicable. The Commission has observed that many 
transfer agents are organized as trusts or limited liability companies 
and adding these additional checkboxes to Form TA-1 would aid 
registrants in responding to Question 8.
3. Technical Amendments to Form TA-1
    The Commission is also proposing to make several technical 
amendments to Form TA-1 to remove information that is no longer 
necessary or accurate. Specifically, the option to select the Office of 
Thrift Supervision in Question 2 as an appropriate regulatory agency 
would be removed, as this agency has been abolished.\105\ The 
definition of control affiliate in Question 10 would be amended to 
remove references to Questions 8(b) and 8(c), as those questions do not 
exist on Form TA-1. Similarly, the reference to the SEC supplement and 
Schedules B-D preceding the Form TA-1's signature block would be 
removed, as those items are no longer part of Form TA-1. Finally, the 
Form TA-1 instructions would be amended to remove outdated asset and 
holder thresholds under Section 12(g)(1) of the Exchange Act for exempt 
equity securities.
---------------------------------------------------------------------------

    \105\ Dodd-Frank Wall Street Reform and Consumer Protection 
Act., Public Law 111-203, 313, 124 Stat. 1376, 1523 (2010).
---------------------------------------------------------------------------

4. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Form TA-1. In particular, the Commission requests 
comments on the following:
    1. Should the proposed 45 day effectiveness period apply uniformly 
to all transfer agent applications for registration regardless of size, 
complexity, or type of activities engaged in?
    2. Should the Commission require less information to be disclosed 
on Form TA-1? Are there any specific questions or categories of 
information on the existing form that registrants believe are no longer 
necessary or useful to the Commission?
    3. Should the Commission require transfer agents to designate more 
than one contact person on Form TA-1 to ensure continuity of compliance 
communications in the event the primary contact is unavailable?
    4. Should the Commission require transfer agents to update their 
contact information more frequently than currently required, given the 
importance of maintaining current and accurate contact information for 
compliance communications? If so, what update frequency should be 
appropriate?
    5. Does the service company information required to be disclosed on 
Form TA-2 provide the Commission with sufficient information regarding 
service company arrangements? Is there any additional information the 
Commission should require transfer agents to disclose on Form TA-1 or 
Form TA-2 regarding service company arrangements?
    6. While registrants must disclose on Form TA-1 whether they or any 
of their control affiliates have been subject to criminal prosecution 
for investment related crimes, should this requirement be expanded to 
cover other types of criminal activity, such as theft or fraud outside 
of an investment context?
    7. Should the Commission require all registrants to provide an 
attachment to their Form TA-1 with a diagram depicting the control 
affiliates in their organizational structure, or should the Commission 
provide an exemption from this requirement for small or less 
organizationally complex transfer agents? If so, what types of transfer 
agents should be exempt from the requirement to provide an 
organizational diagram?
    8. More generally, does the proposed requirement to provide an 
attachment to the Form TA-1 with a diagram depicting their 
organizational structure impose a burden on any particular types of 
transfer agents?
    9. Are the proposed checkboxes for ``Limited Liability Company'' 
and ``Trust'' as additional organization types in Question 8 sufficient 
to capture the full range of organizational structures used by transfer 
agents? Are there other organizational structures that should be added 
to the list of checkboxes?
    10. Do the proposed definitions for ``control'' and ``person'' 
adequately cover the appropriate individuals and entities that should 
be disclosed on Form TA-1, or are the proposed definitions either too 
expansive or, conversely, too limited? Should the Commission consider 
alternative definitions or thresholds for determining who qualifies as 
a control person for purposes of Form TA-1?
    11. Is any information that would be required by the proposed 
changes to Form TA-1 difficult for a transfer agent to provide? If so, 
why? Are there alternative approaches to collecting the same 
information that would be less burdensome for transfer agents, such as 
providing this information upon request, while still providing the 
Commission with the information it needs?
    12. Should any information that would be required by the proposed 
changes to Form TA-1 (other than the

[[Page 56960]]

personal name and contact information in Question 1(f)) not be publicly 
disclosed?

D. Proposed Amendments to Form TA-2

    The Commission is proposing to update the form instructions for 
several questions on Form TA-2 to further explain the required 
information. Additionally, the Commission is proposing to introduce new 
requirements to provide additional information that the Commission 
considers important for determining the nature of the business 
conducted by transfer agents, monitoring their activities, evaluating 
compliance with Commission rules, informing Commission transfer agent 
policymaking, and supporting the Commission's statutory duty to 
facilitate the establishment of a national clearance and settlement 
system for the prompt and accurate clearance and settlement of 
transactions in securities.\106\ The Commission is also proposing to 
eliminate questions that would no longer be necessary if the proposed 
changes to Form TA-2 are adopted. Table 3 provides an overview of the 
proposed amendments to Form TA-2.
---------------------------------------------------------------------------

    \106\ See 15 U.S.C. 78q-1(a)(2).

Table 3--Comparison of Existing Form TA-2 Requirements With the Proposed
                               Amendments
------------------------------------------------------------------------
   Existing Form TA-2 requirements      Proposed Form TA-2 requirements
------------------------------------------------------------------------
1(a). Filer CIK......................  Form Instructions would be
1(b). Filer CCC......................   updated to provide full terms
                                        for abbreviations CIK and CCC.
1(f)(i-iii). Contact Name, Contact     Form and Form Instructions would
 Phone Number, Contact Email Address.   be updated to require that the
                                        individual listed as the contact
                                        employee be authorized to
                                        receive all compliance
                                        communications for the
                                        registrant and have
                                        responsibility for disseminating
                                        them as appropriate within the
                                        registrant's organization.
4(b). Number of individual             Form Instructions would be
 securityholder accounts for which      updated with information
 the TA maintained master               regarding how to count the
 securityholder files.                  number of individual
                                        securityholder accounts.
5(a). Total number of individual       Existing Question 5 would be
 securityholder accounts, including     removed.
 accounts in the DRS, dividend         New Question 4(c) would require
 reinvestment plans, and/or direct      registrant to provide the total
 purchase plans as of December 31.      number of individual
                                        securityholder accounts by
                                        security type in a new table.
5(b). Number of individual
 securityholder dividend reinvestment
 plan, and/or direct purchase plan
 accounts as of December 31.
5(c). Number of individual             .................................
 securityholder DRS accounts as of
 December 31.
5(d). Approximate percentage of        .................................
 individual securityholder accounts
 from subsection (a) in the following
 categories as of December 31: 5(d)(i-
 vi).
6. Number of securities issues for     Existing Question 6 would be
 which Registrant acted in the          removed.
 following capacities, as of December  New Question 6(a) would require
 31:.                                   registrant to provide similar
                                        data in a new table.
6(a). Receives items for transfer and
 maintains master securityholder
 files.
6(b). Receives items for transfer but  .................................
 does not maintain the master
 securityholder files.
6(c). Does not receive items for       .................................
 transfer but maintains master
 securityholder files.
7(a). Number of issues for which       Existing Question 7(a) and 7(b)
 dividend reinvestment plan, and/or     would be incorporated into new
 direct purchase plan services were     Question 6(a).
 provided, as of December 31.
7(b). Number of issues for which DRS   .................................
 services were provided, as of
 December 31.
7(c). Dividend disbursement and        Registrant would be required to
 interest paying agent activities       report the number of issues for
 conducted during the reporting         which paying agent services were
 period:.                               provided as of December 31 in
  Number of issues (Question    new Question 6(a).
 7(c)(i))..                            New Question 7 would require
  Amount (in dollars)           registrant to report all fund
 (Question 7(c)(ii))..                  movements to/from
                                        securityholders as well as in-
                                        kind distributions to
                                        securityholders (not just
                                        dividend and interest
                                        disbursements).
9(a)(i-ii). Turnaround Compliance....  Question 9 would be revised to
 Number of months during the    conform to Proposed Rule 17ad-2.
 reporting period Registrant was not   Registrant would be required to
 in compliance with the turnaround      report the total number of
 time for routine items (Question       routine items it received during
 9(a)(i)).                              the reporting period and the
 Number of written notices      number of routine items it
 Registrant filed during the            failed to turn around or process
 reporting period to report its         within the shorter of one
 noncompliance with the turnaround      business day or the time period
 time for routine items (Question       specified by Rule 15c6-1(a) of
 9(a)(ii)).                             the Exchange Act for each month
                                        of the reporting period.
13(a-e). Related Documents/            Attachment would be required for
 Attachments.                           a list of all issues serviced by
                                        registrant.
None.................................  New Questions 4(d) and (e) would
                                        require registrant to report on
                                        usage of physical certificates
                                        and distributed ledger
                                        technology during the reporting
                                        period.
None.................................  New Question 5(a) would require
                                        registrant to report the number
                                        of employees engaged in transfer
                                        agent functions or activities
                                        incidental thereto during the
                                        reporting period.
None.................................  New Question 5(b) would require
                                        registrant to report certain
                                        service providers used during
                                        the reporting period.
None.................................  New Question 6(b) would require
                                        registrant to report the number
                                        of issues, by tokenization
                                        model, serviced by the
                                        registrant as of December 31.
------------------------------------------------------------------------

    The proposed changes to Form TA-2 are discussed more fully below.
1. Proposed Changes to Form TA-2 Instructions
    The Commission is proposing to amend the instructions for use of 
Form TA-2 for the questions discussed below to provide specificity 
regarding the required information and to improve the quality, 
consistency, and comparability of the information provided in response.
    Form TA-2 Questions 1(a) and 1(b) (filer CIK and CCC, respectively) 
would not change, but the form instructions would be updated to state 
that ``CIK'' is an abbreviation for ``Central Index Key.'' Similarly, 
the form instructions would be updated to note that ``CCC'' is an 
abbreviation for ``CIK Confirmation Code.'' As with Form TA-1 described 
above, Commission staff routinely receive questions from registrants 
regarding the meaning and importance

[[Page 56961]]

of these terms. Providing these clarifications would provide that 
information uniformly to all registrants. It would also help improve 
the clarity and transparency of the form, thereby decreasing the amount 
of time it takes for registrants to complete the form.
    Form TA-2 Question 1(f) (contact name, phone number, and email 
address) would not change, but the form instructions would be updated 
to require that the contact listed in response to Question 1(f) must be 
an individual authorized to receive all compliance communications for 
the registrant with responsibility to disseminate them as appropriate 
within the registrant's organization. As with Form TA-1, in Commission 
staff's experience, the contact information provided in response to 
Question 1(f) is not always an individual with knowledge of the annual 
report or the authority to speak to Commission staff regarding the 
annual report. This can hinder the Commission staff reviewing the 
annual report from conveying important information to the registrant or 
obtaining information in response to questions regarding the annual 
report. This proposed change would help ensure that transfer agents 
complete the form consistently and accurately, and that Commission 
staff are able to follow up effectively with the registrant regarding 
any questions on the content of the annual report or other supervisory 
matters that arise while the transfer agent remains registered. 
Moreover, not having up-to-date contact information for an 
appropriately authorized individual could impede the Commission in 
carrying out its regulatory and oversight responsibilities with respect 
to transfer agents. However, because this information contains 
personally identifiable information, it is not made publicly available 
on EDGAR and is only available to the Commission and its staff.
    Form TA-2 Question 4(b) (number of individual securityholder 
accounts for which the transfer agent maintained master securityholder 
files) would not change, but the form instructions would be updated to 
provide instructions regarding how to calculate the number of 
individual securityholder accounts. Based on the Commission's 
supervisory experience, the Commission understands that there is 
variability in the way registered transfer agents calculate the number 
of individual securityholder accounts reported in response to Question 
4(b), which hinders the Commission's ability to gather and analyze 
accurate and comparable information. This proposed change to the form 
instructions would help ensure consistently accurate reporting of the 
number of individual securityholder accounts, based upon the same 
calculation methodology, which should, in turn, support investor 
protection and market integrity by ensuring that the Commission has an 
accurate understanding of the market. Therefore, the Commission 
proposes to provide instructions for transfer agents regarding the 
calculation methodology that considers both the number of securities 
issues as well as the number of securityholders for the issue. For 
purposes of Question 4(b), the number of individual securityholder 
accounts for each securities issue should be determined separately and 
then added together to arrive at the number reported in response to 
Question 4(b). For example, if the transfer agent maintains the master 
securityholder file for two securities, one with five individual 
securityholders and the other with the same five securityholders, the 
transfer agent should report 10 in response to Question 4(b). Any 
identical securityholders for the two securities should be counted 
separately for each issue for purposes of responding to Question 4(b).
2. Proposed Changes to Form TA-2 Reporting Requirements
    The Commission is proposing to amend Form TA-2 in several ways that 
would provide the Commission with information regarding a transfer 
agent's staffing, securityholders, service providers, recordkeeping, 
and handling of funds. These proposed changes, as described below, 
would further support the Commission's statutory mandate to protect 
investors, promote the prompt and accurate clearance and settlement of 
securities transactions, and promote the safeguarding of funds and 
securities by enhancing oversight of a transfer agent's operational 
capacity, operational risks, recordkeeping practices, and outsourcing 
risks.\107\
---------------------------------------------------------------------------

    \107\ Exchange Act Section 17A(a)(2)(A), 15 U.S.C. 78q-
1(a)(2)(A).
---------------------------------------------------------------------------

a. Number of Individual Securityholder Accounts
    Accurate and relevant data regarding the specific types and volume 
of securities accounts serviced by a transfer agent is critical to the 
Commission's assessment and oversight of a transfer agent's operational 
capacity, recordkeeping practices, operational risks, and safeguarding 
practices. Existing Form TA-2 Questions 5(a)--(d) require disclosure of 
the total number of individual securityholder accounts, individual 
securityholder DRS accounts, individual securityholder dividend 
reinvestment plan and/or direct purchase plan accounts, and approximate 
percentages of individual securityholder accounts in various security 
type categories, as of December 31. To ensure that the data provided on 
Form TA-2 is relevant to the types and volume of securities accounts 
serviced by modern transfer agents and therefore continues to support 
the Commission's statutory duties related to the oversight of 
registered transfer agents, Questions 5(a)-(d) would be removed along 
with the corresponding form instructions and replaced with proposed new 
Question 4(c). As depicted in Figure 1 below, proposed new Question 
4(c) would require registrants to report the total number of individual 
securityholder accounts, by security type, as of December 31. Proposed 
Question 4(c) is similar to existing Question 5(d), but proposed 
Question 4(c) would require the total number of individual 
securityholder accounts by security type, as opposed to the approximate 
percentage of individual securityholder accounts by security type, 
which should be more readily available and would avoid the need for 
registrants to perform a percentage calculation. In addition, proposed 
Question 4(c) would provide more granular security types than existing 
Question 5(d) by including categories for corporate equity securities 
at two different market capitalization levels, exchange traded funds, 
and closed end investment company securities, as transfer agent 
activities, operational risks, recordkeeping practices, and 
safeguarding activities may vary depending on the type of security 
being serviced.
    The security types provided in the table would include corporate 
equity securities with market capitalization less than or equal to $300 
million, corporate equity securities with market capitalization greater 
than $300 million, corporate debt securities, non-exchange traded open-
end investment company securities, exchange-traded funds, closed end 
investment company securities, limited partnership securities, 
municipal debt securities, and other securities. The number of 
individual securityholder accounts in DRS, dividend reinvestment plans, 
or direct purchase plans required by Questions 5(b) and (c) are 
proposed to be deleted and would no longer be required. As subsets of 
the total number of individual securityholder accounts, those 
subcategories are not necessary given the requirement in Form TA-2 to

[[Page 56962]]

report the number of issues for which DRS, dividend reinvestment plan, 
or direct purchase plan services were provided in existing Question 7.

Figure 1: Proposed Question 4(c) Regarding Individual Securityholder 
Accounts

    4(c). Provide the total number of individual securityholder 
accounts, by security type, as of December 31:

------------------------------------------------------------------------
                                             Total number of individual
               Security type                 securityholder accounts (as
                                                   of December 31)
------------------------------------------------------------------------
Corporate Equity Securities (market cap
 <=$300 million)..........................
Corporate Equity Securities (market cap
 >$300 million)...........................
Corporate Debt Securities.................
Non-Exchange Traded Open End Investment
 Company Securities.......................
Exchange-Traded Funds.....................
Closed End Investment Company Securities..
Limited Partnership Securities............
Municipal Debt Securities.................
Other Securities..........................
                                           -----------------------------
    Total.................................
------------------------------------------------------------------------

b. Number of Issues by Activity Type
    Existing Form TA-2 Question 6 (number of securities issues for 
which Registrant received items and/or maintained the master 
securityholder files, broken down by various security types) would be 
removed and replaced with proposed new Question 6(a) which would 
request similar information but would also incorporate the transfer 
agent activity types from Question 7 and include more granular security 
types than existing Question 6. Proposed Question 6(a) would add 
security type categories for corporate equity securities at two 
different market capitalization levels, exchange-traded funds, and 
closed end investment company securities, as transfer agent activities, 
operational risks, recordkeeping practices, and safeguarding activities 
may vary depending on the type of security being serviced. 
Specifically, as depicted in Figure 2 below, registrants would be 
required to report the following data as of December 31 in a new table 
categorized by security type: the number of securities issues for which 
the transfer agent (i) received items for transfer, (ii) maintained the 
master securityholder file(s), (iii) provided DRS services, (iv) 
provided direct purchase plan services, (v) provided dividend 
reinvestment plan services, and (vi) provided paying agent services. 
The security types provided in the table include corporate equity 
securities with market capitalization less than or equal to $300 
million, corporate equity securities with market capitalization greater 
than $300 million, corporate debt securities, non-exchange traded open-
end investment company securities, exchange-traded funds, closed end 
investment company securities, limited partnership securities, 
municipal debt securities, and other securities. These proposed 
revisions to Question 6 would incorporate the content of Question 7(a) 
regarding the number of issues for which dividend reinvestment plan 
and/or direct purchase plan services were provided as of December 31, 
Question 7(b) regarding the number of issues for which DRS services 
were provided as of December 31, and Question 7(c)(i) regarding the 
number of issues for which dividend disbursement and interest paying 
agent activities were conducted during the reporting period and thus, 
those questions would be removed. Dividend disbursement and interest 
paying agent activities would be included with other paying agent 
services in a single column in proposed Question 6(a).

Figure 2: Table for Proposed Question 6(a)

--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                  Number of issues for which registrant provided the following services (as of December
                                                                                                           31)
                                                                ----------------------------------------------------------------------------------------
                                                                                                   Provided       Provided
                         Security type                             Received      Maintained         Direct         Direct       Provided      Provided
                                                                  items for        master        Registration     Purchase      dividend    paying agent
                                                                   transfer    securityholder    System (DRS)    Plan (DPP)   reinvestment     services
                                                                                   file(s)         services       services       services
--------------------------------------------------------------------------------------------------------------------------------------------------------
Corporate Equity Securities (market cap <=$300 million)........
Corporate Equity Securities (market cap >$300 million).........
Corporate Debt Securities......................................
Non-Exchange Traded Open End Investment Company Securities.....
Exchange-Traded Funds..........................................
Closed End Investment Company Securities.......................
Limited Partnership Securities.................................
Municipal Debt Securities......................................
Other Securities...............................................
                                                                ----------------------------------------------------------------------------------------
    Total......................................................
--------------------------------------------------------------------------------------------------------------------------------------------------------


[[Page 56963]]

c. Handling of Securityholder Funds and Securities
    Form TA-2 Question 7(c)(ii) (amount in dollars of dividend 
disbursement and interest paying agent activities conducted during the 
reporting period) would be replaced by proposed new Question 7 which is 
designed to capture all money movement through a transfer agent to or 
from securityholders, not just dividend disbursements and interest 
payments as required by existing Question 7(c)(ii), as well as any in-
kind distribution activity. Specifically, registrants would be required 
to report the amount (in dollars) of dividend disbursements, interest 
or coupon payments, principal payments, disbursements in connection 
with corporate actions, open-end investment company purchases and 
redemptions, stock purchases, and any other monetary inflows or 
disbursements, as well as the amount (in units) of any in-kind 
distributions to securityholders during the reporting period. These 
proposed changes would contradict the form's existing instructions for 
answering Question 7(c),\108\ so those instructions would be removed. 
Requiring transfer agents to report more detailed information regarding 
the nature and extent of their handling of securityholder funds would 
provide the Commission with data relevant to assess safeguarding risks 
across the transfer agent population as a whole and at individual 
transfer agents. This information would further support the 
Commission's statutory mandate to protect investors, promote the prompt 
and accurate clearance and settlement of securities transactions, and 
promote the safeguarding of funds and securities.
---------------------------------------------------------------------------

    \108\ The existing instructions for Form TA-2 Question 7.c. 
direct registrants to exclude coupon payments and transfers of 
record ownership as a result of corporate actions.
---------------------------------------------------------------------------

d. Turnaround Performance
    Form TA-2 Question 9 (turnaround compliance) would be removed in 
its entirety due to the proposed changes to Rule 17ad-2 discussed in 
Section III.D. Existing Form TA-2 Question 9(a)(i) requires a 
registrant to report the number of months during the reporting period 
it was not in compliance with the turnaround time for routine items 
according to Rule 17ad-2, while existing Question 9(a)(ii) requires a 
registrant to report the number of written notices filed during the 
reporting period with the SEC and with its ARA regarding noncompliance 
with the turnaround time for routine items according to Rule 17ad-
2.\109\ Instead, proposed new Question 9(a) would require registrants 
to report the total number of routine items received during the 
reporting period, and proposed new Question 9(b) would require 
registrants to report the number of routine items that were not turned 
around or processed within the shorter of one business day or the time 
period specified by Rule 15c6-1(a) of the Exchange Act for each month 
of the reporting period. These proposed new questions would align the 
reporting requirements on Form TA-2 with the proposed changes to Rule 
17ad-2 regarding turnaround and processing performance.
---------------------------------------------------------------------------

    \109\ 17 CFR 249b.102.
---------------------------------------------------------------------------

3. Proposed Additions to Form TA-2 Reporting Requirements
    New Questions would be added to Form TA-2 to require registrants to 
report the following information, as accurate data in these areas is 
important for the Commission's assessment and oversight of a transfer 
agent's operational capacity, recordkeeping practices, operational 
risks, and safeguarding practices:
     The number of issues serviced by the registrant for which 
physical certificates were in use during the reporting period in new 
Question 4(d);
     The number of issues for which the registrant maintained 
the master securityholder file using distributed ledger technology 
during the reporting period in new Question 4(e);
     The number of employees engaged in transfer agent 
functions or activities incidental thereto during the reporting period 
in new Question 5(a);
     The types of service providers used by the registrant 
during the reporting period using a check-the-box format along with the 
name of the service provider(s) that directly supports the performance 
of transfer agent functions using a fill-in-the-blank format in new 
Question 5(b);
     The number of issues, by tokenization model, serviced by 
the registrant as of December 31 in new Question 6(b); and
     A list of issues serviced by the registrant as of December 
31 of the reporting period.
a. Certificates and Distributed Ledger Technology
    The Commission is proposing to add new Question 4(d) to the Form 
TA-2 to require registered transfer agents to report the number of 
issues for which physical certificates were in use during the reporting 
period and new Question 4(e) to require registered transfer agents to 
report the number of issues for which distributed ledger technology was 
used to maintain the master securityholder file during the reporting 
period. The risks associated with safeguarding physical securities 
certificates are vastly different than the risks associated with 
safeguarding book-entry securities or tokenized securities, and 
accurate data in this area is important for the Commission's assessment 
and oversight of a transfer agent's recordkeeping practices, 
operational risks, and safeguarding practices.
b. Staffing Information
    The Commission is proposing to add a new question to the Form TA-2 
to require registered transfer agents to report the number of employees 
engaged in transfer agent functions (as defined in section 3(a)(25) of 
the Exchange Act) or activities incidental thereto during the reporting 
period. The individuals engaging in transfer agent functions or 
activities incidental thereto are subject to Exchange Act Rule 17f-2 
regarding fingerprinting of securities industry personnel, cannot claim 
the exemption to the fingerprinting requirement in Rule 17f-
2(a)(1)(ii), and are often responsible for interfacing with 
securityholders, handling sensitive securityholder information, 
completing transfers of securities, and processing various types of 
payments from issuers to securityholders. Accurate transfer agent 
staffing data will help to ensure that the information provided on Form 
TA-2 is relevant to the operational capacity and operational risks of 
modern transfer agents, would be comparable across the transfer agent 
population and therefore would continue to support the Commission's 
statutory duties related to the oversight of transfer agents. This 
information would further support the Commission's statutory mandate to 
protect investors, promote the prompt and accurate clearance and 
settlement of securities transactions, and promote the safeguarding of 
funds and securities.
c. Service Providers
    Based upon its supervisory experience, the Commission has observed 
that transfer agents have used service providers to help ensure the 
prompt and accurate clearance and settlement of securities 
transactions. The range of corporate structures and functions performed 
by a registered transfer agent means that service providers can perform 
a wide variety of functions. Requiring a transfer agent to provide 
information about certain service providers on Form TA-2, as described 
further below, would allow the Commission to better understand the 
potential operational risks faced by

[[Page 56964]]

transfer agents in performing their transfer agent functions. For 
example, based upon its supervisory experience, the Commission 
understands that transfer agents may use third parties to provide 
recordkeeping functions. In such cases, failure of the service provider 
to perform its obligations due to, for example, an outage or a systems 
error, would pose significant operational risks and have critical 
effects on the transfer agent's ability to perform its transfer agent 
functions and as such could hinder the prompt and accurate clearance 
and settlement of securities transactions which the Commission is 
authorized to facilitate.
    Therefore, the Commission is proposing to require registered 
transfer agents to identify, by name and type, on Form TA-2 certain 
service providers that directly support the performance of transfer 
agent functions, however this information would not be made publicly 
available on EDGAR. Identification by name would allow the Commission 
to assess potential operational risk across the national system of 
clearance and settlement; for example, if a particular recordkeeping 
service provider suffers an outage or is otherwise unable to provide 
services, knowing how many transfer agents rely on that provider would 
help the Commission assess the impact on the national system for the 
settlement of securities transactions, and the market generally. 
Identification by type would provide the Commission with better 
comparability across the transfer agents that help make up the national 
system of clearance and settlement, which should help inform its 
oversight and responsibility for the prompt and accurate clearance and 
settlement of securities transactions.
    As depicted in Figure 3 below, proposed Question 5(b) would include 
checkboxes for the following types of service providers that directly 
support the registrant in carrying out transfer agent activities: (1) 
banks, (2) escrow agents, (3) recordkeeping system providers, (4) lost 
securityholder search providers, (5) printing and mailing services, (6) 
call center providers, (7) tokenization agents, and (8) distributed 
ledger technology platforms. Following each entry is a space for 
registrants to fill-in-the-blank with the name of the service 
provider(s).

Figure 3: Proposed Question 5(b) Regarding Service Providers

------------------------------------------------------------------------
 
-------------------------------------------------------------------------
Registrant used the following Service Providers during the Reporting
 Period.
Check all that apply and provide name of service provider(s) that
 directly supports the performance of transfer agent functions:
    [ballot] Bank(s): ____________________________________
    [ballot] Escrow Agent(s): ________________________________
    [ballot] Recordkeeping System Provider(s):
     _________________________________________
    [ballot] Lost Securityholder Search Provider(s):
     ________________________________________
    [ballot] Printing and Mailing Service Provider(s):
     ______________________________________
    [ballot] Call Center Provider(s):
     ________________________________________
    [ballot] Tokenization Agent(s):
     _____________________________________________
    [ballot] Distributed Ledger Technology Platform(s):
     __________________________________________
------------------------------------------------------------------------

d. Tokenized Securities
    As discussed above, some transfer agents play a role in developing, 
issuing, and administering tokenized securities, which may present 
different operational requirements and risks, recordkeeping systems, 
and safeguarding controls than traditional certificated and 
uncertificated securities. To ensure that the data provided on Form TA-
2 is relevant to the types and volume of securities serviced by modern 
transfer agents, and therefore continues to support the Commission's 
statutory duties related to oversight of transfer agents to protect 
investors, promote the prompt and accurate clearance and settlement of 
securities transactions, and promote the safeguarding of funds and 
securities, as depicted in Figure 4 below, proposed new question 6(b) 
would require registrants to report the number of issues, by 
tokenization model and security type, serviced by the registrant as of 
December 31. The tokenization models provided in the table would 
include issuer-sponsored and third-party sponsored, as the risks to 
investors differ depending on the tokenization model.\110\ The security 
types provided in the table would include corporate equity securities 
with market capitalization less than or equal to $300 million, 
corporate equity securities with market capitalization greater than 
$300 million, corporate debt securities, non-exchange traded open-end 
investment company securities, exchange-traded funds, closed end 
investment company securities, limited partnership securities, 
municipal debt securities, and other securities.
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    \110\ See Statement on Tokenized Securities, Division of 
Corporation Finance, Division of Investment Management, Division of 
Trading and Markets (Jan. 28, 2026), available at https://www.sec.gov/newsroom/speeches-statements/corp-fin-statement-tokenized-securities-012826-statement-tokenized-securities (stating 
that, with respect to third-party sponsored tokenized securities, 
the models that third parties are using to tokenize securities vary, 
and the rights, obligations, and benefits associated with the crypto 
asset may or may not be materially different from those of the 
underlying security, the crypto asset may or may not represent an 
ownership interest in or contractual obligation of the issuer of the 
underlying security, and holders of the crypto asset may be exposed 
to risks with respect to the third party, such as bankruptcy, to 
which a holder of the underlying security would not necessarily be 
exposed). That statement and any other staff statement referenced in 
this release is not a rule, regulation, guidance, or statement of 
the Commission, and the Commission has neither approved nor 
disapproved its content. Staff statements have no legal force or 
effect: they do not alter or amend applicable law, and they create 
no new or additional obligations for any person.
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Figure 4: Proposed Question 6(b) Regarding Tokenized Securities

----------------------------------------------------------------------------------------------------------------
                                                               Number of issues serviced by the registrant by
                                                                tokenized security model (as of December 31)
                       Security type                       -----------------------------------------------------
                                                                Issuer-sponsored        Third-party-sponsored
                                                              tokenized securities       tokenized securities
----------------------------------------------------------------------------------------------------------------
Corporate Equity Securities (market cap <=$300 million)...

[[Page 56965]]

 
Corporate Equity Securities (market cap >$300 million)....
Corporate Debt Securities.................................
Non-Exchange Traded Open End Investment Company Securities
Exchange-Traded Funds.....................................
Closed End Investment Company Securities..................
Limited Partnership Securities............................
Municipal Debt Securities.................................
Other Securities..........................................
                                                           -----------------------------------------------------
    Total.................................................
----------------------------------------------------------------------------------------------------------------

e. List of Issues Serviced
    To ensure that the data provided on Form TA-2 is relevant to the 
types and volume of securities serviced by modern transfer agents, and 
therefore continues to support the Commission's statutory duties 
related to the oversight of transfer agents, Form TA-2 Question 13 
(related documents/attachments) would be amended to require registrants 
to provide an attachment to their Form TA-2 with a list of issues 
serviced as of December 31 of the reporting period. The list should 
include, for each issue serviced, both the name of the issue and its 
identification number from the master securityholder file. Under the 
existing rules, the Commission does not know which transfer agent 
services a particular security. Having this information on the Form TA-
2 would address this gap and enable the Commission to more efficiently 
address investor questions or concerns related to their interactions 
with transfer agents to further support the Commission's statutory 
mandate to protect investors, promote the prompt and accurate clearance 
and settlement of securities transactions, and promote the safeguarding 
of funds and securities.
4. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Form TA-2. In particular, the Commission requests 
comments on the following:
    13. Should the Commission amend Rule 17ac2-2 to require registered 
transfer agents to file an amendment to Form TA-2 if they discover that 
any of the information reported on Form TA-2 was materially inaccurate, 
misleading, or incomplete at the time of filing? Should the Commission 
provide a definition or examples of what would be ``materially 
inaccurate, misleading, or incomplete'' in this context? How soon after 
a transfer agent discovers that information reported on Form TA-2 was 
materially inaccurate, misleading, or incomplete at the time of filing 
should a transfer agent be required to file an amendment? Is within 60 
days a sufficient amount of time, or should the Commission consider a 
shorter or longer period of time?
    14. Should the Commission require registered transfer agents to 
report all fund movements to or from securityholders on Form TA-2 in 
proposed new Question 7, rather than just dividend disbursements and 
interest payments as required by the existing form? Would this broader 
reporting requirement provide more useful information to the Commission 
in understanding a transfer agent's operational risks related to the 
safeguarding of securityholder funds?
    15. Should the Commission require registered transfer agents to 
report staffing information on Form TA-2, including the number of 
employees engaged in transfer agent functions or activities incidental 
thereto during the reporting period in new Question 5(a)? Would this 
requirement fit the purpose of the Form? Or, would other data be more 
appropriate to require on the Form such as volume of transactions 
processed and error rates during the reporting period?
    16. What additional information should the Commission require to be 
reported on Form TA-2 regarding a transfer agent's recordkeeping 
practices?
    17. Are the specific security types and categories in proposed 
Questions 4(c), 6(a), and 6(b) appropriate and sufficient to capture 
the full range of securities for which transfer agents maintain 
securityholder accounts? Should any security types or categories be 
added, removed, or modified?
    18. Is the proposed methodology for calculating the number of 
individual securityholder accounts in response to Question 4(b) clear 
and operationally feasible for transfer agents? Are there alternative 
methodologies that would be more accurate or easier for transfer agents 
to implement?
    19. Are there additional types of service providers routinely used 
by transfer agents that should be included in the list of service 
providers in Question 5(b)? Alternatively, should any service providers 
included in the proposed list in Question 5(b) not be included? To what 
extent is the information that would be reported in response to 
Question 5(b) duplicative of information that would be provided in 
response to other questions, such as Question 4(e)?
    20. Should the Commission require transfer agents to provide more 
detailed information about their service provider arrangements, such as 
the specific services provided or the oversight and monitoring 
procedures used to manage associated risks? Alternatively, should the 
Commission require disclosure of service provider arrangement 
information at all, or less detailed information about their service 
provider arrangements?
    21. Should the Commission require transfer agents to report on the 
number of issues, by tokenization model and security type, serviced by 
the registrant as of December 31 in new Question 6(b)? Are the specific 
tokenization models proposed appropriate, clear, operationally 
feasible, and sufficient to capture the full range of tokenization 
models used in connection with transfer agent activities? Should any 
tokenization models be added, removed, or modified? Should the Form TA-
2 instead seek identification only of tokenized securities more 
generally, as opposed to breaking the information out by tokenization 
model? Would tokenized equity-linked notes be difficult for transfer 
agents to categorize as issuer-sponsored or third-party sponsored in 
the proposed table? If so, should the requirements of Question 6(b) be 
modified or clarified? Should the Commission provide a sunset date for

[[Page 56966]]

proposed Question 6(b) and if so, what should be the trigger for such 
sunset date?
    22. Is any information that would be required by the proposed 
changes to Form TA-2 difficult for a transfer agent to provide? If so, 
why? Are there alternative approaches to collecting the same 
information, such as providing this information upon request, that 
would be less burdensome for transfer agents while still providing the 
Commission with the information it needs to fulfill its regulatory and 
oversight responsibilities?
    23. Should any information not be publicly disclosed that would be 
required by the proposed changes to Form TA-2?
    24. Is there any additional information that the Commission should 
require to be disclosed on Form TA-2, or conversely, should the 
Commission require less information to be disclosed?

III. Proposed Amendments to Definitions, Processing, Recordkeeping, and 
Safeguarding Rules

    The Commission is proposing amendments to the definitions in Rules 
17Ad-1 and 17Ad-9 to modernize the foundational terminology that 
governs the processing, turnaround, recordkeeping, safeguarding, and 
compliance obligations of registered transfer agents.
    When the Commission originally adopted these definitions, the 
securities markets operated chiefly through the transfer of securities 
represented by physical certificates, and the transfer of certificated 
securities was a complicated, time-intensive, manual process completed 
over the course of multiple days and involving numerous in-person 
deliveries to and from multiple parties. Definitions such as item, 
receipt, certificate detail, deposit shipment control list, and control 
book were grounded in this physical environment and designed to reflect 
and address the technological and operational needs and limitations of 
manual processing, paper certificates, in-person deliveries, and mail-
based communication.\111\ Today, however, the technological and 
operational environment in which transfer agents operate has changed. 
The Commission understands that nearly all transactions are electronic; 
most securities are held in immobilized or uncertificated form; and 
transfer agents receive, validate, and process instructions through 
automated systems, electronic platforms, and digital communication 
channels. In addition, new and rapidly developing technologies, such as 
tokenized securities and distributed ledger technology, continue to 
modify the environment in which transfer agents operate, even as they 
present both new benefits and challenges.
---------------------------------------------------------------------------

    \111\ See, e.g., Depository Shipment Control List Transfer 
Instructions; Definition of Item, Exchange Act Release No. 23677 
(Oct. 2, 1986), 51 FR 36547 (Oct. 14, 1986); see also Maintenance of 
Accurate Securityholder Files and Safeguarding of Funds and 
Securities by Registered Transfer Agents, Exchange Act Release No. 
19860 (June 10, 1983), 48 FR 28231 (June 21, 1983) (``17ad-9 through 
13 Adopting Release''); Prompt Transfer of Securities; Transfer 
Agent Turnaround Performance Time Frame, Exchange Act Release No. 
21375 (Oct. 5 1984), 49 FR 40573 (Oct. 17, 1984).
---------------------------------------------------------------------------

    The prompt and accurate clearance and settlement of securities 
transactions is a matter of public interest, and clearly defined terms 
that accurately reflect the current operational and technological 
environment in which registered transfer agents operate are necessary 
to give practical effect to the Commission's oversight of registered 
transfer agents and the national clearance and settlement system.\112\ 
As the securities markets and transfer agent operations continue to 
evolve, definitions that are both grounded in statutory authority and 
responsive to technological and operational change would help the 
Commission to carry out its statutory responsibilities under Section 
17A of the Act, including its responsibility to protect investors, to 
safeguard securities and funds, and to facilitate the prompt and 
accurate clearance and settlement of securities transactions in a 
manner that keeps pace with the markets the Commission is charged with 
overseeing.\113\ As discussed below, each of the proposed changes 
discussed in this section seeks to ensure that the defined terms used 
in the Commission's transfer agent rules accurately reflect the current 
operational and technical environment in which transfer agents operate, 
including the transition from a manual, paper-based environment to an 
automated, electronic environment and beyond.
---------------------------------------------------------------------------

    \112\ See Exchange Act Section 3(a)(25), 15 U.S.C. 78(c)(a)(25).
    \113\ See Section 17A(a)(2)(A) of the Exchange Act, 15 U.S.C. 
78q-1(a)(2)(A).
---------------------------------------------------------------------------

A. Amendments to Rule 17ad-1

    Rule 17ad-1 defines relevant terms used throughout the rules. A 
fundamental term used in the rules is ``item,'' which is the basic unit 
for which the turnaround and other processing requirements apply.\114\ 
Other key definitions in Rule 17ad-1 are ``transfer'' and 
``turnaround.'' \115\ The Commission is proposing amendments to the 
definitions of the terms ``item,'' ``receipt,'' and ``routine.''
---------------------------------------------------------------------------

    \114\ See Rule 17Ad-1 through 17Ad-7 Adopting Release, supra 
note 50.
    \115\ ``Transfer'' of a certificated security (where an outside 
registrar is not involved) is the completion of all acts necessary 
to cancel the certificate, issue a new one, and make it available to 
the presentor, and ``turnaround'' for an item (where an outside 
registrar is not involved) is completed when transfer is 
accomplished. Exchange Act Rule 17ad-1(d), (e), 17 CFR 240.17Ad-
1(d), (e). The term ``outside registrar'' with respect to a transfer 
item means a transfer agent which performs only the registrar 
function for the certificate or certificates presented for transfer 
and includes the persons performing similar functions with respect 
to debt issues. Exchange Act Rule 17ad-1(b), 17 CFR 240.17Ad-1(b).
---------------------------------------------------------------------------

1. Item
    Existing Rule 17ad-1(a)(1) defines the term item as: (i) A 
certificate or certificates of the same issue of securities covered by 
one ticket (or, if there is no ticket, presented by one presentor) 
presented for transfer, or an instruction to a transfer agent which 
holds securities registered in the name of the presentor to transfer or 
to make available all or a portion of those securities; (ii) Each line 
on a ``deposit shipment control list'' or a ``withdrawal shipment 
control list'' submitted by a registered clearing agency; or (iii) In 
the case of an outside registrar, each certificate to be 
countersigned.\116\ The Commission proposes to amend the definition of 
``item'' to include two additional subsections within the definition: 
``(iv) A transfer instruction submitted to the transfer agent through a 
deposit or withdrawal at custodian or functionally similar service 
operated by a central securities depository; and (v) Any other transfer 
instruction submitted to the transfer agent, or to an electronic system 
controlled, operated, or enabled by the transfer agent, to be 
accomplished without the physical issuance of certificates.'' \117\
---------------------------------------------------------------------------

    \116\ Exchange Act Rule 17ad-1(a)(1), 17 CFR 240.17Ad-1(a)(1).
    \117\ See proposed Rule 17ad-1(a)(1).
---------------------------------------------------------------------------

    As noted, item is the basic unit for which the turnaround and other 
processing requirements apply,\118\ and is an essential term used 
throughout the transfer agent rules, including in other definitions 
discussed in this release. The Commission is proposing to amend the 
definition of item to clearly and unambiguously include instructions 
relating to uncertificated securities and capture new technologies and 
means of transmitting information to ensure that the technology, 
platforms, and communication channels utilized by modern transfer 
agents are both contemplated and permitted under the rules.
---------------------------------------------------------------------------

    \118\ See Rule 17ad-1 through 17ad-7 Adopting Release, supra 
note 50.

---------------------------------------------------------------------------

[[Page 56967]]

    These amendments would include transfer instructions submitted 
through DTC's Deposit/Withdrawal at Custodian (``DWAC'') service and 
other electronic systems, which the Commission understands are now the 
predominant means by which securities are transferred. The proposed 
amendments are also designed to capture new and novel methods by which 
transfer agents may receive instructions from presentors pursuant to 
the UCC.\119\ Finally, the phrase ``an electronic system controlled, 
operated, or enabled by the transfer agent'' will ensure that 
instructions transmitted by or through both existing technologies, such 
as blockchains and other distributed ledger-based platforms and new, as 
yet unforeseen technologies, are captured by the definition as proposed 
to be amended. These amendments would help ensure that Rule 17ad-2's 
turnaround and processing requirements apply uniformly to certificated 
and uncertificated securities, regardless of the specific technology 
used to issue, transfer, or custody the securities, and that new and 
potential future communication channels through which transfer 
instructions are or could be initiated, are contemplated under the 
rule.
---------------------------------------------------------------------------

    \119\ See UCC Sec. Sec.  8-107 and 8-401.
---------------------------------------------------------------------------

2. Receipt
    Existing Rule 17ad-1(g) provides that ``[t]he receipt of an item or 
a written inquiry or request occurs when the item or written inquiry or 
request arrives at the premises at which the transfer agent performs 
transfer agent functions, as defined in Section 3(a)(25) of the Act.'' 
\120\ While the term ``arrive'' applies to both physical and electronic 
items, it reflects a focus on physical items received by transfer 
agents--the transfer bundles from a bygone era discussed above--and is 
out of step with the electronic instructions that constitute most items 
received by modern transfer agents. Similarly, existing Rule 17ad-2(a) 
specifies that ``items received at or before noon on a business day 
shall be deemed to have been received at noon on that day, and items 
received after noon on a business day or received on a day not a 
business day shall be deemed to have been received at noon on the next 
business day.'' \121\ Thus, for many years transfer agents have set up 
their processing and recordkeeping systems to bifurcate each business 
day for purposes of determining when items have been received and 
starting the clock for turnaround. While this provision also applies 
with equal force to physical and electronic items, it too reflects a 
focus on physical items received by transfer agents--the transfer 
bundles that, once received at a mailbox or window, needed to be picked 
up, processed, and physically delivered to an appropriate workspace on 
the transfer agent's premises where the various confirmations, 
examinations, and checks could be conducted. Accordingly, this 
provision is out of step with the electronic instructions that 
constitute most items received by modern transfer agents, which are 
transmitted at the speed of light and can be accessed from virtually 
any computer or workstation authorized by the transfer agent.
---------------------------------------------------------------------------

    \120\ 17 CFR 240.17ad-1(g).
    \121\ Exchange Act Rule 17ad-2(a), 17 CFR 240.17ad-2(a). Rule 
17ad-2(b) includes an identical provision for items received by 
transfer agents acting as an outside registrar.
---------------------------------------------------------------------------

    The Commission proposes to amend the definition of ``receipt'' to 
provide that receipt occurs on the business day when the item or 
written inquiry or request arrives at any premises at which the 
transfer agent performs transfer agent functions or, in the case of an 
item or written inquiry or request submitted in electronic form, the 
business day when the item or written inquiry or request is received by 
the transfer agent.\122\ The proposed amendment would also provide that 
if an item or written inquiry or request arrives or is received on a 
non-business day, receipt is deemed to occur on the next business 
day.\123\ The existing definition does not explicitly address 
electronic transmissions or electronic deliveries, which are now a 
common means by which transfer agents receive items and other 
communications. The proposed amendment would specify that receipt of 
electronic transmissions occurs when the item or communication is 
received by the transfer agent, as evidenced by, for example, a time 
stamp or other electronic record. The proposed amendment would also 
acknowledge that arrival or receipt can occur at any premises at which 
the transfer agent performs transfer agent functions, not just the 
principal location, thereby reflecting the reality that many modern 
transfer agents operate from multiple locations. These changes would 
help ensure that the definition of receipt is clear and applicable to 
the full range of methods by which transfer agents receive items and 
communications in today's electronic environment.
---------------------------------------------------------------------------

    \122\ See proposed Rule 17ad-1(g).
    \123\ Id.
---------------------------------------------------------------------------

3. Routine
    Existing Rule 17ad-1(i) defines a ``routine'' item by listing eight 
categories of items that are not routine, including paragraph 17ad-
1(i)(2), which specifies that ``a certificate as to which the transfer 
agent has received notice of a stop order, adverse claim, or any other 
restriction on transfer'' would be considered a non-routine item.\124\ 
The Commission is proposing to replace the reference to ``certificate'' 
in paragraph (i)(2) with ``security'' to ensure that the definition 
applies equally to both certificated and uncertificated 
securities.\125\
---------------------------------------------------------------------------

    \124\ 17 CFR 240.17ad-1(i).
    \125\ See proposed Rule 17ad-1(i).
---------------------------------------------------------------------------

B. Amendments to Rule 17ad-9

    Rule 17ad-9 \126\ defines 12 principal terms with respect to 
transfer agents as used especially in Rules 17ad-10 through 17ad-13: 
``certificate detail,'' ``master securityholder file,'' ``subsidiary 
file,'' ``control book,'' ``credit,'' ``debit,'' ``record difference,'' 
``record keeping transfer agent,'' ``co-transfer agent,'' ``named 
transfer agent,'' ``service company,'' and ``file.'' \127\ The 
Commission is proposing amendments to all of the definitions in Rule 
17ad-9 other than ``subsidiary file,'' ``co-transfer agent,'' ``named 
transfer agent,'' ``service company,'' and ``file.'' The Commission is 
also proposing to add three new defined terms: ``authorized 
securities,'' ``transfer journal,'' and ``presentor.''
---------------------------------------------------------------------------

    \126\ 17 CFR 240.17Ad-9.
    \127\ See 17ad-9 through 13 Proposing Release, supra note 9.
---------------------------------------------------------------------------

1. Certificate Detail
    Existing Rule 17ad-10 requires recordkeeping transfer agents to 
promptly and accurately post credits and debits containing minimum and 
appropriate certificate detail to the master securityholder file 
whenever a security is transferred, purchased, redeemed, or 
issued.\128\ The certificate detail that must be posted to the master 
securityholder file is defined in existing Rule 17ad-9(a) and consists 
of eight specific ``items'' of information: (1) The certificate number; 
(2) The number of shares for equity securities or the principal dollar 
amount for debt securities; (3) The securityholder's registration; (4) 
The address of the registered securityholder; (5) The issue date of the 
security; (6) The cancellation date of the security; (7) In the case of 
redeemable securities of investment companies, an appropriate 
description of each debit and credit (i.e., designation indicating 
purchase, redemption, or

[[Page 56968]]

transfer); and (8) Any other identifying information about securities 
and securityholders the transfer agent reasonably deems essential to 
its recordkeeping system for the efficient and effective research of 
record differences.\129\ The Commission is proposing to replace the 
term ``certificate detail'' with a neutral term that can apply to any 
form of security, whether certificated or uncertificated, and to amend 
items one, three, four, and eight, in the definition of certificate 
detail, as described more fully below.
---------------------------------------------------------------------------

    \128\ 17 CFR 240.17Ad-10(a)(1).
    \129\ 17 CFR 240.17Ad-9(a).
---------------------------------------------------------------------------

    The Commission proposes to amend the definition of ``certificate 
detail'' to reflect the securities industry's transition from a manual, 
paper-based environment to an automated, electronic environment and to 
ensure that the Commission's transfer agent rules appropriately reflect 
and facilitate transfer agents' use of new and emerging technologies in 
their recordkeeping and operations. First, given that most securities 
today are uncertificated, the Commission proposes to replace the term 
``certificate detail,'' which signifies the use of a paper certificate, 
with the term ``position detail,'' which is a neutral term that can 
apply to any form of security, whether certificated or 
uncertificated.\130\ To ensure consistency throughout the rules, the 
Commission proposes to make conforming changes in other rules that use 
the term certificate detail as well, specifically throughout Rule 17ad-
10,\131\ as discussed in more detail below, and by amending the title 
of Rule 17ad-11.\132\
---------------------------------------------------------------------------

    \130\ See proposed Rule 17ad-9(a).
    \131\ See proposed Rule 17ad-10.
    \132\ See proposed Rule 17ad-11 (amending the term ``certificate 
detail'' in the title to instead refer to ``position detail'').
---------------------------------------------------------------------------

    Second, the Commission is proposing to expand item one beyond 
solely a certificate number for certificated securities. A certificate 
number is a unique numerical identifier pre-printed on physical stock 
or bond certificates used to identify the security and track ownership. 
However, the Commission understands that both certificated and 
uncertificated securities may also have unique alpha-numeric 
identifiers, while only certificated securities specifically have 
``certificate numbers.'' Under the existing definition of certificate 
detail, transfer agents are not required to maintain in the master 
securityholder file a unique identifier for securities. Given the 
importance of being able to uniquely identify and track securities, it 
is necessary and appropriate for the protection of investors to require 
transfer agents to maintain a unique identifier for securities when 
such a unique identifier is available. Accordingly, under the proposed 
changes, item one would consist of the certificate number for 
certificated securities, and for all securities, including certificated 
securities, the applicable unique identifier for the security, which 
could be a Committee on Uniform Securities Identification Procedures 
number (CUSIP) or Financial Instrument Global Identifier number (FIGI). 
With respect to the applicable unique identifier, the Commission 
understands that both the CUSIP and the FIGI are standardized 
identification numbers widely used for both certificated and 
uncertificated securities across different asset classes, that CUSIP is 
widely used with respect to U.S. exchange-traded securities, including 
some tokenized securities, and FIGI can be and is used with respect to 
both traditional and tokenized securities. However, the amended rule 
would not mandate the use of these specific identifiers. The Commission 
is aware that other unique identifiers are used, often in connection 
with a specific jurisdiction or specific system,\133\ and others may be 
developed in the future. The Commission is also aware that it is 
possible that in some instances an uncertificated security may not have 
a unique identifier. Accordingly, through this change, the position 
detail maintained by transfer agents would include unique identifiers 
for both certificated and, if applicable, uncertificated securities, 
including tokenized securities.
---------------------------------------------------------------------------

    \133\ For example, the Stock Exchange Daily Official List 
(SEDOL) is used primarily in the United Kingdom and Ireland, while 
the Reuters Instrument Code (RIC) is used specifically within London 
Stock Exchange Group (LSEG) systems.
---------------------------------------------------------------------------

    Third, the Commission is proposing to amend item three, 
``registration.'' A securityholder's registration, historically 
referred to the registered owner's name, as well as any relevant 
formatting or titling information, such as whether the security is held 
individually, jointly, in trust, by a corporate entity, etc.\134\ To 
ensure that transfer agents understand the term and apply it 
consistently, the Commission is proposing to replace the term 
``registration'' with a description of the specific information that 
constitutes ``registration,'' as noted above. Specifically, item three 
would include the securityholder's full name and any other relevant 
identifying, titling, or formatting information (e.g., a digital wallet 
address in the case of any tokenized security; whether the security is 
held individually, jointly, or in trust; whether it is held by a 
natural person, a corporation, etc.) necessary to accurately identify 
the specific securityholder to the exclusion of other securityholders. 
Ensuring that transfer agents maintain accurate and up-to-date 
registration information for registered securityholders is vital to 
determine who is legally recognized as the securityholder, who is 
entitled to receive distributions, proxies, issuer communications, and 
corporate rights provided to the legal owner of the securities, who has 
legal authority to authorize transfers, and how ownership is recorded 
and validated. All recordkeeping transfer agents are also required to 
comply with the lost securityholder notice and search requirements set 
forth in Rule 17ad-17,\135\ which requires transfer agents to identify 
and maintain certain contact information for individual 
securityholders. Ensuring that transfer agents' position detail 
information includes sufficient information to identify individual 
securityholders to the exclusion of other securityholders would also 
help recordkeeping transfer agents meet their lost securityholder 
search obligations under Rule 17ad-17.
---------------------------------------------------------------------------

    \134\ See 17ad-9 through 13 Proposing Release, supra note 9, at 
47270.
    \135\ See 17 CFR 240.17Ad-17.
---------------------------------------------------------------------------

    For these same reasons, the Commission is proposing to expand item 
four to include additional contact information beyond the 
securityholder's physical mailing address. Specifically, under the 
proposal, item four would include contact information for the 
registered securityholder sufficient to enable the transfer agent to 
effectively deliver securityholder communications, dividends and other 
payments, legal notices, and other communications, including at a 
minimum a physical mailing address. In addition to a mailing address, 
such contact information could include, for example, a home phone 
number, a mobile phone number, an email address, a blockchain wallet 
address, or another form of communication, although the Commission 
recognizes that the specific contact information for a given 
securityholder could vary depending on the securityholder. For example, 
a buy-and-hold investor who prefers written communications or phone 
calls might only have a mailing address and home phone number, while an 
investor that prefers online access and communication methods might 
prefer to receive email communications or be contacted through such 
investor's mobile phone number. Comprehensive and current 
securityholder contact information is essential to ensure prompt and 
accurate clearance and

[[Page 56969]]

settlement. Limiting the securityholder contact information maintained 
by transfer agents to a physical mailing address is no longer adequate 
to support the efficient functioning of a modern clearance and 
settlement system that relies on electronic communications to process 
securities transactions. The ability to rapidly and reliably 
communicate with registered securityholders through multiple channels 
enables transfer agents to fulfill their critical role within the 
national clearance and settlement system, reduce settlement failures, 
resolve processing discrepancies in real time, and comply with the full 
range of applicable laws and regulations governing their participation 
in that system, all of which directly serve protecting investors and 
the broader public interest. At the same time, it is still important 
for transfer agents to ensure that the contact information they 
maintain for registered securityholders includes a physical mailing 
address because physical mail may serve as the primary means of 
communication for some securityholders and a secondary means of 
communication for other securityholders, and ensuring that a physical 
mailing address is part of the master securityholder file may help 
recordkeeping transfer agents comply with Rule 17ad-17, which requires 
recordkeeping transfer agents to exercise reasonable care to ascertain 
the correct addresses for lost securityholders.\136\ Even in situations 
where a transfer agent is sending correspondence to a securityholder 
electronically, when that correspondence is returned as undeliverable, 
having a physical mailing address may help the transfer agent to obtain 
a correct electronic address for the securityholder.
---------------------------------------------------------------------------

    \136\ 17 CFR 240.17Ad-17(a)(1), Exchange Act Rule 17ad-17(a)(1).
---------------------------------------------------------------------------

    Finally, item eight would be expanded to include any other 
identifying information about securities and securityholders the 
transfer agent reasonably deems necessary to its recordkeeping, 
operations, or for the efficient and effective research of record 
differences.\137\ This would be an expansion of existing item eight, 
which only requires identifying information the transfer agent 
reasonably deems essential to its recordkeeping system for the 
efficient and effective research of record differences. As with the 
amendments to items three and four, these amendments would help ensure 
that transfer agents have sufficient information to comply with their 
obligations under the transfer agent rules, including the proposed 
amendments to Rules 17ad-6 and 17ad-7 discussed herein, and the new 
operational risk requirements that would be imposed in connection with 
the proposed amendments to Rule 17ad-12 discussed below. Requiring that 
transfer agents maintain this information also would help ensure that 
the information is kept and retained in accordance with the 
recordkeeping requirements that apply to transfer agents. Further, as 
noted, modern transfer agents' activities go beyond the type of 
ministerial recordkeeping and administrative tasks that characterized 
their work when these definitions were first adopted. In addition to 
identifying information about securities and securityholders the 
transfer agent reasonably deems necessary to researching record 
differences, modern transfer agents might maintain other information 
the transfer agent reasonably deems necessary to its operations. For 
example, a transfer agent may maintain information about registered 
securityholders that enable the transfer agent to provide 
securityholders access to an online portal that allows them to view 
their holdings, initiate transactions, or download corporate 
communications in lieu of receiving them in paper copy through the mail 
and information needed to make payments to securityholders. Provision 
of these services may involve collecting and storing specialized 
information, such as passwords and other login information, necessary 
to ensure the proper functioning of the transfer agent's website, 
online portal, or other technology platforms. As another example, a 
transfer agent providing paying agent services may need to maintain 
information about registered securityholders that enable them to make 
payments. It is vital that transfer agents that choose to provide 
services in these ways maintain the identifying information necessary 
to make them work effectively, accurately, and securely. The proposed 
amendments to item eight would help ensure that a transfer agent's 
position detail comprises information sufficient to meet the full scope 
of its regulatory obligations under the transfer agent rules and 
effectively support its provision of transfer agent services.
---------------------------------------------------------------------------

    \137\ See proposed Rule 17ad-9(a).
---------------------------------------------------------------------------

2. Master Securityholder File
    Existing Rule 17ad-9(b) defines ``master securityholder file'' as 
``the official list of individual securityholder accounts.'' \138\ The 
rule further provides that ``[w]ith respect to uncertificated 
securities of companies registered under the Investment Company Act of 
1940 (``1940 Act''), the master securityholder file may consist of 
multiple, but linked, automated files.'' \139\
---------------------------------------------------------------------------

    \138\ 17 CFR 240.17Ad-9(b).
    \139\ Id.
---------------------------------------------------------------------------

    The Commission proposes to amend the existing definition of 
``master securityholder file'' to require that it be maintained in 
electronic form and to remove reference to investment company 
securities, such that any master securityholder file (not just those 
related to uncertificated investment company securities) may consist of 
multiple linked files or systems. The amended definition would further 
specify that the specific technology, systems, or files that compose 
the master securityholder file are within the transfer agent's 
discretion, provided the transfer agent maintains at all times 
exclusive control over the master securityholder file.\140\
---------------------------------------------------------------------------

    \140\ See proposed Rule 17ad-9(b).
---------------------------------------------------------------------------

    The master securityholder file is the authoritative record of who 
owns an issuer's securities. It is the list of individual 
securityholder accounts recognized by the issuer as the official list 
of record owners of the issuer's securities and is intended to be 
synonymous with the record referred to in state corporate law as the 
``stockholder ledger'' or ``stockholder register.'' \141\ Ensuring that 
it is consistently accurate and reliable is one of the core roles of a 
transfer agent and fundamental to the prompt and accurate clearance and 
settlement of securities transactions.
---------------------------------------------------------------------------

    \141\ See 17ad-9 through 13 Adopting Release, supra note 111, at 
28234.
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    In adopting the definition of master securityholder file in 1983, 
the Commission found that open-end investment companies commonly 
maintained master securityholder files as multiple, but linked, 
automated files whereas most other transfer agents did not.\142\ 
Specifically, the Commission noted that common industry practice among 
mutual fund transfer agents at the time was to maintain a group of 
three or more computer files, commonly linked by the securityholder's 
account number and that, taken together, these files contained the 
required certificate detail as well as other useful account 
information.\143\ At the same time, the Commission noted that this was 
not the practice with respect to ``other securities issues;'' rather, 
industry practice at that time was to post certificate detail to a

[[Page 56970]]

single master securityholder file.\144\ The Commission stated that 
``maintaining a single record containing all critical certificate and 
account detail simplifies performance of transfer agent functions, 
contributes to efficient transfer agent operations, and promotes the 
accuracy of securityholder records.'' \145\ This supported the 
Commission's decision to adopt a carve-out for uncertificated 
securities of investment companies registered under the 1940 Act, but 
not for other securities issues.\146\
---------------------------------------------------------------------------

    \142\ See id.
    \143\ Id.
    \144\ Id.
    \145\ Id.
    \146\ Id.
---------------------------------------------------------------------------

    Contemporary securities industry standards and practices, chief 
among them information technology standards and the efficiency, 
reliability, and recoverability of electronic recordkeeping systems, no 
longer warrant such a delineation. While maintaining the master 
securityholder file as a single record may have promoted efficiency and 
accuracy in 1983, when manual, paper-based processes were the standard, 
that is not the case today.
    Through its oversight of the transfer agent industry, the 
Commission understands that most if not all transfer agents now 
maintain their master securityholder files electronically and that 
electronic recordkeeping is essential to the efficient operation of 
both modern transfer agents and the national clearance and settlement 
system. Compared to paper-based recordkeeping, electronic records 
provide better accessibility because multiple people can access the 
same record at the same time or from different locations; better 
searchability using automated keyword searches and other methods not 
possible with paper-based records; better security and control through 
encryption, password protection, access restrictions, logical controls, 
and automated audit trails that are not possible with paper-based 
records; and more efficient workflows and enhanced reliability and 
backup through automation, digital duplication and distribution, and 
other digital tools not possible with paper-based records.\147\ To 
ensure that transfer agent records can benefit from these aspects of 
electronic recordkeeping compared to paper-based records given the 
importance of the master securityholder file to protecting investors, 
promoting the prompt and accurate clearance and settlement of 
securities transactions, and promoting the safeguarding of funds and 
securities, the proposed amended definition of master securityholder 
file would explicitly specify that it be maintained in electronic form.
---------------------------------------------------------------------------

    \147\ See Recordkeeping Requirement for Transfer Agents, 
Exchange Act Release No. 44227 (Apr. 27, 2001), 66 FR 21648, 21656-
57 (May 1, 2021) (discussing the benefits associated with transfer 
agents adopting electronic recordkeeping).
---------------------------------------------------------------------------

    Further, because the existing definition only permits the master 
securityholder file to consist of ``multiple, but linked, automated 
files'' with respect to uncertificated securities of companies 
registered under the 1940 Act,\148\ the proposed amendments also would 
remove the distinction between investment company securities and other 
securities to permit transfer agents to maintain their master 
securityholder files in multiple, linked files or systems with respect 
to all securities, not just investment company securities. This 
proposed expansion would make the definition both technology and format 
neutral while continuing to facilitate the maintenance of an accurate 
master securityholder file which, in turn, supports the prompt and 
accurate clearance and settlement of securities transactions and the 
safeguarding of funds and securities. The provision that transfer 
agents have discretion regarding the specific technology and systems 
used, provided the transfer agent maintains at all times exclusive 
control over the master securityholder file, would provide flexibility 
while ensuring that the transfer agent maintains exclusive control 
over, and responsibility for, such a crucial record.
---------------------------------------------------------------------------

    \148\ See Exchange Act Rule 17ad-9(b), 17 CFR 240.17Ad-9(b).
---------------------------------------------------------------------------

    The amended definition is designed to be flexible and capable of 
accommodating future technological developments, provided the standards 
as set forth in proposed Rule 17ad-7(f) for electronic recordkeeping 
systems are met. The Commission recognizes that developments in 
information technology manifest unpredictably and, thus, the proposed 
definition would not mandate or otherwise endorse a specific electronic 
format in which the master securityholder file would be required to be 
maintained. For example, the amended definition would permit a transfer 
agent to utilize a blockchain or other distributed ledger technology as 
its master securityholder file, or a component thereof, but it would 
not mandate it. Rather, the rule's guiding principle is to ensure that 
master securityholder files are securely maintained and updated as 
promptly as possible, regardless of the technology or platform 
utilized.
3. Control Book
    The term ``control book'' is defined in existing Rule 17ad-9(d) as 
``the record or other document that shows the total number of shares 
(in the case of equity securities) or the principal dollar amount (in 
the case of debt securities) authorized and issued by the issuer.'' 
\149\ The term is used in various other of the transfer agent rules. 
For example, pursuant to existing Rule 17ad-10(e), recordkeeping 
transfer agents must, among other things, maintain and keep current an 
accurate control book for each issue of securities (and may not make 
changes to the control book except upon written authorization from a 
duly authorized agent of the issuer). Similarly, the definition of 
``issuer capitalization'' in existing Rule 17ad-11(a)(1) is defined as 
the market value of the issuer's authorized and outstanding equity 
securities as ``determined by reference to the control book and current 
market prices.'' \150\
---------------------------------------------------------------------------

    \149\ 17 CFR 240.17Ad-9(d).
    \150\ Rule 17ad-11(a)(1), 17 CFR 240.17Ad-11(a)(1).
---------------------------------------------------------------------------

    The terms ``authorized,'' ``issued,'' and ``outstanding'' 
securities are also used throughout the transfer agent rules, but not 
always consistently. For example, as noted above, the existing 
definition of control book refers only to ``authorized and issued'' 
securities but does not explicitly reference ``outstanding'' 
securities. In contrast, existing Rule 17ad-6(b) requires transfer 
agents meeting certain conditions to, among other things, retain 
documentation showing the total number of shares authorized and ``the 
total issued and outstanding pursuant to issuer authorization,'' but 
does not use the term ``control book.'' \151\
---------------------------------------------------------------------------

    \151\ Rule 17ad-6(b), 17 CFR 240.17Ad-(6)(b).
---------------------------------------------------------------------------

    In the Commission's experience, the lack of consistent terminology 
can lead to confusion and inconsistent application of the rules, which 
in turn may negatively impact a transfer agent's ability to monitor for 
overissuance and meet its recordkeeping obligations. Accordingly, to 
ensure that defined terms are used in a consistent manner throughout 
the transfer agent rules, and therefore are more likely to be applied 
accurately and consistently by registered transfer agents, the 
Commission is proposing a series of amendments designed to define 
certain key terms and use them consistently throughout the rules.
    To that end, the Commission proposes to amend the definition of 
``control book'' to specify that, in addition to authorized and issued 
securities, it also must show outstanding securities. Specifically, the 
proposed definition would provide that ``control book'' means ``the 
record or other document

[[Page 56971]]

that shows the total number of shares (in the case of equity 
securities) or the principal dollar amount (in the case of debt 
securities) of an issuer's authorized, issued, and outstanding 
securities.'' \152\
---------------------------------------------------------------------------

    \152\ See proposed Rule 17ad-9(d). As used here, the term record 
captures any type of record used or contemplated for use by transfer 
agents (e.g., physical records, digital records, and records 
existing on a distributed ledger or blockchain).
---------------------------------------------------------------------------

    As discussed in more detail below, the term ``authorized 
securities'' will be defined in a new addition to Rule 17ad-9. It would 
represent the maximum number of securities that may be issued pursuant 
to the issuer's governing documents. The term ``issued securities'' 
refers to the total number of securities (or principal dollar amount in 
the case of debt securities) that have been granted to stockholders or 
employees, or that are held in the issuer's treasury (because they have 
not been sold or granted yet, or because the issuer repurchased them, 
often referred to as treasury shares). Outstanding securities are the 
portion of issued securities that have actually been distributed to 
investors or employees (i.e., issued securities, less any outstanding 
treasury shares). As discussed below in connection with the proposed 
amendments to Rule 17ad-10, knowing and tracking the total number of 
outstanding securities supports a transfer agent's ability to monitor 
for overissuances.\153\ Yet the existing definition of control book 
does not reference outstanding securities. The proposed amendment would 
specify that the control book must include all three categories--
authorized, issued, and outstanding--as all three are relevant to 
transfer agents' efforts to monitor against overissuance and maintain 
accurate records that are necessary to protect investors, promote the 
prompt and accurate clearance and settlement of securities 
transactions, and promote the safeguarding of funds and securities.
---------------------------------------------------------------------------

    \153\ The proposed amendments to Rule 17ad-10 would include a 
new definition of ``overissuance,'' which would mean an out-of-
balance condition wherein the securities issued and outstanding 
exceed the securities authorized and outstanding, as reflected in 
the transfer agent's control book.
---------------------------------------------------------------------------

4. Credit and Debit
    Existing Rule 17ad-9(e) defines ``credit'' as ``an addition of 
appropriate certificate detail to the master securityholder file,'' and 
existing Rule 17ad-9(f) defines ``debit'' as ``a cancellation of 
appropriate certificate detail from the master securityholder file.'' 
\154\ Consistent with the proposed amendments to Rule 17ad-9(a) above, 
the Commission also proposes to replace references to ``certificate 
detail'' in both definitions with ``position detail'' to ensure that 
the definitions apply equally to certificated and uncertificated 
securities and conform the definitions to the proposed amendments to 
Rule 17ad-9(a), as discussed above.\155\
---------------------------------------------------------------------------

    \154\ 17 CFR 240.17Ad-9(e) and (f).
    \155\ See proposed Rules 17ad-9(e) and (f).
---------------------------------------------------------------------------

5. Record Difference
    Existing Rule 17ad-9(g) states that a ``record difference'' occurs 
when either: ``(1) The total number of shares or total principal dollar 
amount of securities in the master securityholder file does not equal 
the number of shares or principal dollar amount in the control book; or 
(2) The security transferred or redeemed contains certificate detail 
different from the certificate detail currently on the master 
securityholder file, which difference cannot be immediately resolved.'' 
\156\ The Commission is proposing to add a third category of record 
difference as paragraph (g)(3): position detail in the master 
securityholder file that is inconsistent with the history of 
transactions in the transfer journal.\157\ Additionally, consistent 
with the proposed amendments to Rule 17ad-9(a) above, the Commission 
also proposes to replace references to ``certificate detail'' in 
paragraph 17ad-9(g)(2) with ``position detail'' to ensure that the 
definition applies equally to certificated and uncertificated 
securities and conform the definition to the proposed amendments to 
Rule 17ad-9(a), as discussed above.
---------------------------------------------------------------------------

    \156\ 17 CFR 240.17Ad-9(g).
    \157\ See proposed Rule 17ad-9(g).
---------------------------------------------------------------------------

    Discrepancies or inaccuracies in the master securityholder file can 
lead to errors in vote counts for corporate actions, missed or 
incorrect dividend, interest, or other payments to securityholders, 
errors in other corporate action entitlements, unauthorized or 
overissuance of securities, improper escheatment, or financial, 
regulatory, or reputational harm for investors, issuers, and transfer 
agents. Given the importance of maintaining accurate securityholder 
records, the term ``record difference'' should encompass any type of 
inaccuracy in the securityholder files, regardless of the cause or 
source of the inaccuracy. The intention in defining the term ``record 
difference'' was to ``include any type of record difference or 
inaccuracy in the securityholder files, whether occurring, among other 
things, as the result of a physical overissuance of shares or clerical 
or other posting errors.'' \158\ Based on the Commission's experience 
supervising and monitoring the transfer agent industry, the two 
situations captured by the existing definition of record difference are 
insufficient to capture other means by which an inaccuracy could be 
introduced to the master securityholder file. The proposed amendment to 
the definition of ``record difference'' would require transfer agents 
to track and resolve any discrepancy or inaccuracy in the master 
securityholder file as compared to the control book, transfer journal, 
or the physical security itself, which can lead to recordkeeping errors 
that, as discussed above, harm investors and compromise the integrity 
and efficient functioning of the national clearance and settlement 
system. A discrepancy between the transfer journal and the master 
securityholder file could mean that transfers of securities are not 
recorded in the master securityholder file, potentially leading to some 
investors not being recorded as registered owners of securities or not 
being credited with the correct amount of securities.
---------------------------------------------------------------------------

    \158\ See 17ad-9 through 13 Proposing Release, supra note 9, at 
47271.
---------------------------------------------------------------------------

    The addition of this third category of record difference also seeks 
to resolve inconsistencies between the master securityholder file and 
the transfer journal, which would help ensure that transfer agents 
identify and resolve discrepancies in their records that could 
otherwise lead to inaccurate securityholder records. This addition 
would reflect the importance of the transfer journal, which is proposed 
to be defined for the first time in Rule 17ad-9(n) as discussed below, 
as a key record for tracking changes in position detail.
6. Recordkeeping Transfer Agent
    Existing Rule 17ad-9(h) defines ``recordkeeping transfer agent'' as 
``the registered transfer agent that maintains and updates the master 
securityholder file.'' \159\ As the Commission stated in the 2015 
Concept Release, ``[a]ll other transfer agents associated with a given 
issue of securities are defined as `co-transfer agents,' which are 
registered transfer agents that transfer securities but do not maintain 
and update the master securityholder file.'' \160\
---------------------------------------------------------------------------

    \159\ Exchange Act Rule 17ad-9(h), 17 CFR 240.17Ad-9(h) 
(emphasis added).
    \160\ 2015 Concept Release, supra note 4, at Section IV.A.3 
(discussing definition of ``recordkeeping transfer agent'').
---------------------------------------------------------------------------

    In the Commission's view, a single registered transfer agent should 
be responsible for maintaining and updating the master securityholder 
file for a given issue. A given issue of

[[Page 56972]]

securities would mean, for purposes of this proposed rule, all of the 
securities which an issuer has issued and which are intended to be 
fungible, such as all shares of stock of a given class. As discussed in 
more detail below, any other requirement would create an unreasonably 
high risk of errors in master securityholder files, thereby negatively 
impacting investors and the national clearance and settlement system. 
Accordingly, the Commission is proposing to amend the definition of 
``recordkeeping transfer agent'' to mean ``the registered transfer 
agent that maintains and updates the master securityholder file for an 
issue of securities,'' and specify that ``[t]here can be only one 
recordkeeping transfer agent for a given issue of securities.'' \161\
---------------------------------------------------------------------------

    \161\ See proposed Rule 17ad-9(h).
---------------------------------------------------------------------------

    This requirement is necessary to ensure that the identity of the 
one registered transfer agent responsible for both maintaining and 
updating the master securityholder file is clear and unambiguous to 
issuers, regulators, and other transfer agents. In the Commission's 
experience supervising transfer agents, when multiple entities are 
responsible for the constituent actions necessary for maintaining and 
updating the master securityholder file, errors increase, effective 
communication and clear lines of responsibility decrease, and 
efficiency, accuracy, and security suffer. Further, transfer agents 
splitting the recordkeeping function into multiple parts and spreading 
them among multiple entities can increase the likelihood of 
recordkeeping errors, compliance failures, and investor harm. Avoiding 
such deleterious outcomes with respect to such a vital record as the 
master securityholder file is necessary to ensure the safe and 
efficient functioning of the national clearance and settlement system, 
protect investors, and advance the public interest. By specifying that 
there can be only one recordkeeping transfer agent for a given issue of 
securities, the proposed amendment will help avoid ambiguity in 
situations where multiple transfer agents are involved in servicing an 
issue and ensure that issuers, investors, regulators, and transfer 
agents themselves have a clear and unambiguous understanding that a 
single transfer agent must be responsible for maintaining and updating 
the master securityholder file for a given issue. The proposed 
amendment would not, however, prevent a recordkeeping transfer agent 
from utilizing a service company or co-transfer agent, or multiple 
linked files or systems, or a particular technology, as the 
recordkeeping transfer agent nevertheless remains responsible for 
maintaining and updating the master securityholder file for a given 
issue.

C. New Definitions To Be Added to Rule 17ad-9

1. Authorized Securities
    The Commission proposes to add a new definition for ``authorized 
securities'' as paragraph (m) of Rule 17ad-9. The proposed definition 
would provide that ``authorized securities'' means ``the maximum number 
of shares of equity securities or principal amount of debt securities 
or number of units if relating to any other kind of security that can 
be issued by an issuer as authorized in the issuer's certificate of 
incorporation, charter, bond indenture, or similar governing 
document.'' \162\ A very similar term is already used (although it has 
not been defined) in connection with the definition of control book as 
one of the elements that must be tracked as part of a transfer agent's 
control book.\163\ As such, adopting a formal definition of this term 
would provide clarity and would help ensure consistent interpretation 
and application of the term as it is used in the Commission's transfer 
agent rules. The definition being proposed herein is consistent with 
the definition as it has long been used and understood throughout the 
securities industry.
---------------------------------------------------------------------------

    \162\ See proposed Rule 17ad-9(m).
    \163\ See, e.g., 17 CFR 240.17Ad-9(d) ([T]he total number of 
shares . . . authorized by the issuer.) (emphasis added).
---------------------------------------------------------------------------

2. Transfer Journal
    The Commission proposes to add a new definition for ``transfer 
journal'' in Rule 17ad-9(n). The proposed definition would provide that 
``transfer journal'' means ``a record of all issuances, cancellations, 
transfers, distributions of cash or securities, additions and 
cancellations of position detail, and other information necessary to 
enable the transfer agent to track and document changes in security 
ownership, the movement of securities, and other changes.'' \164\
---------------------------------------------------------------------------

    \164\ See proposed Rule 17ad-9(n).
---------------------------------------------------------------------------

    The term ``transfer journal'' is referenced in various transfer 
agent rules but has not been previously defined by the Commission. For 
example, Rule 17ad-6 requires every registered transfer agent to make 
and keep current a copy of any transfer journal prepared by a 
registered transfer agent.\165\ Additionally, in Rule 17ad-10, transfer 
journals are referenced as a communication mechanism between co-
transfer agents to a recordkeeping transfer agent to post certificate 
detail to the master securityholder file.\166\
---------------------------------------------------------------------------

    \165\ See CFR 240.17Ad-6(a)(10).
    \166\ See CFR 240.17Ad-10(a)(3).
---------------------------------------------------------------------------

    Transfer journals are typically maintained by transfer agents to 
document all transactions affecting securities ownership, helping them 
track changes in ownership, resolve record differences, and ensure 
accuracy of the master securityholder file, especially when multiple 
transfer agents help service a single issue. For example, as noted 
above, a co-transfer agent that transfers a certificated security but 
does not maintain and update the master securityholder file would 
document the transfer in its transfer journal and then provide the 
transfer journal to the recordkeeping transfer agent, who would, 
subsequent to receiving the transfer journal, update the master 
securityholder file with the credit, debit, and other relevant 
information from the co-transfer agent's transfer journal. Transfer 
journals are separate and distinct from a master securityholder file. 
Whereas a master securityholder file establishes the list of an issue's 
current registered owners and can only be maintained by the 
recordkeeping transfer agent as discussed above, a transfer journal is 
a time-sequenced record of all changes in position detail and can be 
maintained by any registered transfer agent as a source of information 
to track and document the changes in security ownership, the movement 
of securities, and other changes that are processed by that specific 
transfer agent.
    Based on its oversight of the transfer agent industry, the 
Commission understands that the proposed definition is consistent with 
most transfer agents' understanding and use of the term transfer 
journal. By codifying that common understanding of the term within the 
Commission's transfer agent rules, the proposed definition would ensure 
consistent application of the term, provide specificity to the industry 
regarding the information that forms a transfer journal, and with the 
proposed amendments to Rule 17ad-6(a)(10) discussed below, ensure that 
all registered transfer agents are maintaining this key record.
3. Presentor
    The Commission proposes to add a new definition for ``presentor'' 
in Rule 17ad-9(o). The proposed definition would provide that 
``presentor'' means the registered securityholder, the entitlement 
holder, and their authorized agents.\167\
---------------------------------------------------------------------------

    \167\ See proposed Rule 17ad-9(o).

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[[Page 56973]]

    The term ``presentor'' is used throughout the transfer agent rules 
in connection with the person ``presenting'' an item for transfer to a 
transfer agent. The presentor for a transfer is typically the 
registered owner, a purchaser, or their authorized agent, such as a 
broker, who presents a certificated security, a stock power, or, in the 
case of uncertificated securities, an instruction, to a transfer agent. 
It is a critical component of the definition of the term ``item,'' 
which as noted above is the basic unit for which the turnaround and 
other processing requirements apply and is an essential term used 
throughout the transfer agent rules.\168\ For example, Rule 17ad-
1(a)(1)(i) defines an item as ``. . .an instruction to a transfer agent 
which holds securities registered in the name of the presentor to 
transfer or to make available all or a portion of those securities.'' 
\169\
---------------------------------------------------------------------------

    \168\ See Rule 17ad-1 through 17ad-7 Adopting Release, supra 
note 50, at 32404.
    \169\ 17 CFR 240.17Ad-1(a)(1)(i) (emphasis added).
---------------------------------------------------------------------------

    Despite its importance, the term ``presentor'' is not defined in 
the transfer agent rules. The proposed definition would specify and 
thereby limit who may present items for transfer and would align the 
definition with the Uniform Commercial Code's use of the term 
``appropriate person,'' which provides a well-established legal 
framework for determining who is responsible for directing the transfer 
of securities. For example, under the Uniform Commercial Code, if a 
presentment or instruction is made by an ``appropriate person'' \170\ 
and includes appropriate documentation, the transfer agent has a duty 
to register the transfer.\171\ This alignment would promote consistency 
between the federal transfer agent rules and general principles of 
commercial law and would help ensure that transfer agents have clear 
requirements regarding whose instructions they may rely upon when 
processing transfer requests.
---------------------------------------------------------------------------

    \170\ UCC Sec.  8-401.
    \171\ See UCC Sec. Sec.  8-401 and 8-402.
---------------------------------------------------------------------------

4. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to the definitions in Rules 17ad-1 and 17ad-9. In 
particular, the Commission requests comments on the following:
    25. Are the proposed amendments to the definitions in Rules 17ad-1 
and 17ad-9 appropriate and sufficient to modernize the foundational 
terminology governing transfer agent operations? Are there any gaps, 
inconsistencies, or unintended consequences that may remain or result 
from the proposed amendments, or that the Commission should address?
    26. Do the proposed amendments strike the appropriate balance 
between providing clear and specific requirements and maintaining 
sufficient flexibility to accommodate current and future technological 
developments? If not, what modifications would better achieve this 
balance?
    27. Are there any terms used throughout the transfer agent rules 
that are not addressed in these proposed amendments but that should be 
defined or clarified? If so, please identify those terms and explain 
why definitions or clarifications are needed.
    28. Are there any international standards, practices, or regulatory 
frameworks that the Commission should consider in connection with the 
proposed amendments to the definitions in Rules 17ad-1 and 17ad-9? If 
so, please identify those standards, practices, or frameworks and 
explain how they should inform the Commission's approach.
    29. Are the proposed amendments to the definition of ``item'' 
appropriate and sufficient to ensure the definition applies to all 
forms of securities and all methods by which transfer instructions are 
submitted? Should any additional categories be included in or excluded 
from the definition? Is the proposed addition of subsection (iv), 
covering transfer instructions submitted through DTC's DWAC service or 
functionally similar services operated by a central securities 
depository, appropriate? Does the phrase ``functionally similar 
service'' provide sufficient clarity, or should the Commission provide 
additional guidance or examples of what constitutes a functionally 
similar service?
    30. Does the proposed definition of ``item'' adequately capture 
transfer instructions submitted through blockchain-based or other 
distributed ledger technology platforms? Are there specific 
characteristics of these platforms that the Commission should address 
in the definition or in accompanying guidance?
    31. Are the proposed amendments to the definition of ``receipt'' 
appropriate? Would these amendments provide sufficient clarity 
regarding when items and other communications are considered to be 
received by transfer agents?
    32. Should the proposed definition of ``receipt'' address 
situations where a transfer agent's electronic systems are unavailable 
due to technical failures, cyberattacks, or other disruptions? For 
example, should the definition specify how receipt is determined when a 
transfer agent's systems are temporarily offline or when an electronic 
transmission is delayed due to technical issues outside the transfer 
agent's control?
    33. Is the proposed amendment to the definition of ``routine'' 
appropriate? Would replacing the reference to ``certificate'' with 
``security'' in paragraph (i)(2) of the definition provide sufficient 
clarity regarding its application to both certificated and 
uncertificated securities? In light of the proposed rescission of Rule 
17ad-4, should paragraph (i)(5) of the definition of ``routine'' be 
amended so that redemptions or exchanges of investment company shares 
would be considered routine items? Should any other changes be made to 
this definition?
    34. Are the proposed amendments to replace ``certificate detail'' 
with ``position detail'' throughout Rules 17ad-1 and 17ad-9 
appropriate? Is the proposed expanded list of information to be 
included in position detail appropriate?
    35. Would the proposed amendment to replace ``certificate detail'' 
with ``position detail'' materially affect the way transfer agents will 
interpret and comply with rules that the Commission proposes to amend 
to include the latter term? For example, would the inclusion of 
position detail in a particular rule increase the time and cost burden 
it may require to comply with an existing or proposed rule?
    36. Are the proposed amendments to expand the definition of 
``position detail'' to include, among other things, a unique identifier 
for securities appropriate? Are CUSIP and FIGI appropriate 
identification numbers to refer to as examples for both traditional and 
tokenized securities? If not, what alternative identification numbers 
or systems should be included, and why? Are there any specific 
considerations or challenges associated with using CUSIP or FIGI for 
certain types of securities, such as tokenized securities? Is it 
possible for a security to have more than one unique identifier and if 
so, should the Commission's rules address which unique identifier 
registered transfer agents should be required to include in their 
records? Should transfer agents be required to record certificate 
numbers for certificated securities?
    37. In light of advancements in technology and changes in industry 
practices, are there any specific items currently required to be 
included in the definition of ``position detail'' that are less 
relevant or obsolete today? Are there particular technologies or 
systems

[[Page 56974]]

used by transfer agents that render certain aspects of the ``position 
detail'' definition unnecessary, redundant, or unworkable? Should any 
additional information be required or should any of the proposed 
requirements be modified to reflect any information that has become 
less relevant in light of modernization (e.g., issue/cancellation 
date)? Should any additional information be required or should any of 
the proposed requirements be modified to reflect any information that 
has become more relevant in light of modernization (e.g., wallet 
address as the primary identifier of record for tokenized securities)?
    38. Is the proposed amendment to Rule 17ad-9(a)(3) regarding 
``position detail'' to replace the term ``registration'' with a 
description of the specific information that constitutes registration 
(i.e., the securityholder's full name and any other relevant 
identifying, titling, or formatting information necessary to accurately 
identify the specific securityholder to the exclusion of other 
securityholders) appropriate and sufficient? Does the proposed 
description adequately capture all of the information that should be 
included in a securityholder's registration, including for all types of 
securityholders and ownership structures? Is the proposed description 
sufficiently flexible to enable technological innovation?
    39. Would an alternative approach to a securityholder's identifying 
information in Rule 17ad-9(a)(3) of the definition of ``position 
detail'' be more appropriate? Specifically, should Rule 17ad-9(a)(3) 
use a principles-based approach that would require only the information 
reasonably necessary to accurately identify the specific 
securityholders to the exclusion of other securityholders? If so, is 
there any additional information that a transfer agent should collect? 
As another alternative, should Rule 17ad-9(a)(3) require that the 
transfer agent collect some unique identifying information that can be 
tied to an individual's name and address, which could include, for 
example, the name and physical mailing address or some other unique 
identifier?
    40. If a securityholder does not provide a transfer agent with the 
securityholder's full name and physical mailing address, would the 
securityholder still be considered a registered securityholder pursuant 
to applicable law? Does it depend on variations in state law and/or the 
types of securities at issue? Is there any information which a 
securityholder, seeking to be a direct, registered holder of a security 
must provide to a transfer agent to establish the securityholder's 
ownership of the security pursuant to applicable law?
    41. Would an alternative approach to Rule 17ad-9(a)(4) regarding 
the definition of ``position detail'' be more appropriate? 
Specifically, should Rule 17ad-9(a)(4) of the definition of ``position 
detail'' omit the requirement to collect, at a minimum, a 
securityholder's physical mailing address as contact information? 
Should Rule 17ad-9(a)(4) be revised to use a principles-based approach 
that would require the collection of only the information reasonably 
necessary to establish contact with the securityholder? Should Rule 
17ad-9(a)(4) include some other minimum requirement for contact 
information, such as an email address, phone number, and digital wallet 
address? Is there any information in addition to contact information 
that a transfer agent should collect?
    42. Would a transfer agent's failure to collect a securityholder's 
full name and physical mailing address affect the transfer agent's 
ability to comply with any other applicable law or regulations? Would a 
transfer agent's failure to collect a securityholder's full name and 
physical mailing address affect any other person's ability to comply 
with any other applicable law or regulations? If so, please specify the 
applicable law or regulations and how a transfer agent's failure to 
collect a securityholder's full name and physical mailing address would 
affect compliance.
    43. Are there any other entities or persons that rely on the 
securityholder information collected by transfer agents who would be 
affected by a transfer agent's failure to collect a securityholder's 
full name and physical mailing address? If so, please identify the 
entities or persons and explain how they would be affected by a 
transfer agent's failure to collect a securityholder's full name and 
physical mailing address.
    44. Does the collection of full name and physical mailing address 
create circumstances that increase the likelihood of unauthorized 
disclosure of personally identifying information or present other risks 
to investors?
    45. Is the proposed amendment to require that master securityholder 
files be maintained in electronic form appropriate? Would the proposed 
conditions within the definition of ``master securityholder file'' be 
sufficient to ensure the integrity and reliability of the master 
securityholder file? Should the Commission impose different or 
additional conditions on the maintenance of the master securityholder 
file? If so, please explain what additional conditions should be 
imposed and why, and whether any such conditions should apply uniformly 
to all transfer agents or should they vary based on the size, 
complexity, or type of securities handled by the transfer agent?
    46. Is the proposed amendment to specify that there can be only one 
recordkeeping transfer agent for a given issue of securities 
appropriate? Are there situations currently where two or more 
registered transfer agents effectively serve as the recordkeeping 
transfer agent for a given issue of securities? Would this proposed 
amendment affect any types of securities or products in particular, 
such as exchange-traded funds or tokenized securities?
    47. Is the Commission's proposed explanation that an issue of 
securities means, for purposes of identifying the recordkeeping 
transfer agent, all of the securities which an issuer has issued and 
which are intended to be fungible, such as all shares of stock of a 
given class, appropriate? Are there other meanings of the term 
``issue'' that the Commission should consider? Should the Commission 
distinguish securities that are the same class but issued in different 
formats, such as uncertificated and tokenized?
    48. Could the use of multiple linked files or systems for 
maintaining the master securityholder file lead to situations where 
more than one registered transfer agent is effectively acting as the 
recordkeeping transfer for a given issue of securities?
    49. Would an alternative, principles-based approach be more 
appropriate for recordkeeping transfer agents? For example, should the 
Commission allow more than one transfer agent to serve as the 
recordkeeping transfer agent for a given issue of securities so long as 
each recordkeeping transfer agent remains equally responsible and 
liable for the accuracy of the master securityholder file as a whole 
and is able to produce the entire master securityholder file upon 
request? Are there any other conditions, limitations, or situations the 
Commission should consider if more than one transfer agent were to 
serve as a recordkeeping transfer agent for a given issue of 
securities? Should the Commission allow a recordkeeping transfer agent 
to not serve as a recordkeeping transfer agent for the entire issue of 
securities?
    50. Are there specific requirements or conditions that should apply 
to the use of blockchain or other distributed ledger technology as a 
master securityholder file or a component thereof?
    51. Are the proposed new definitions for ``authorized securities,'' 
``transfer

[[Page 56975]]

journal,'' and ``presentor'' appropriate? Should these definitions be 
modified in any way?
    52. What implementation challenges, if any, would transfer agents 
face in complying with the proposed amendments to the definitions? What 
transition period would be appropriate, and would phased implementation 
of certain amendments be beneficial?

D. Amendments to Rule 17ad-2

    Rule 17ad-2 sets processing performance standards for transfer 
agents. Under the rule, transfer agents who are not acting as a 
registrar must turnaround within three business days of receipt at 
least 90% of all ``routine items'' \172\ received by the transfer agent 
during any month.\173\ The rule specifies that items received at or 
before noon on a business day shall be deemed to have been received at 
noon on that day, and items received after noon on a business day or on 
a day that is not a business day shall be deemed to have been received 
at noon the next business day.\174\ Non-routine items must receive 
``diligent and continuous attention'' and must be ``turned around as 
soon as possible.'' \175\ Routine items that are not turned around 
within three business days nevertheless must be ``turned around 
promptly.'' \176\ Registered transfer agents acting as an outside 
registrar must ``process'' at least 90% of all items received during 
any given month no later than noon of the next business day for any 
item received after noon and no later than the opening of business on 
the next business day for those items received at or before noon.\177\ 
If a transfer agent fails to meet the performance standards for 
turnaround set forth in Rule 17ad-2 with respect to any month, it must 
notify the Commission and the transfer agent's ARA if it is not the 
Commission within 10 business days of the end of the month, provide 
certain turnaround data regarding specific numbers and percentages of 
items, explain the reasons for the failure, identify what steps have 
been taken to prevent future failures, and provide certain data 
regarding routine items that have not been turned around and have been 
in the transfer agent's possession for ``more than four business 
days.'' \178\ Similar notification requirements apply where a transfer 
agent acting as an outside registrar fails to meet the processing 
performance standards.\179\ If a transfer agent receives items at 
locations other than the premises at which it performs transfer agent 
functions, the transfer agent must have appropriate procedures to 
assure, and must assure, that items are forwarded to such premises 
promptly.\180\ Rule 17ad-2(g) requires a registered transfer agent that 
receives processed items from an outside registrar to have appropriate 
procedures to assure, and to assure, that such items are made available 
promptly to the presentor.\181\
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    \172\ Routine items are defined in Rule 17ad-1(i), 17 CFR 
240.17Ad-1(i).
    \173\ See 17 CFR 240.17Ad-2(a). However, a transfer agent that 
is exempt under Rule 17ad-4(b) and that has received 30 days notice 
of depository-eligibility of an issue for which it performs transfer 
agent functions must turnaround 90% of all routine items received 
each month within five business days of receipt. See Rule 17ad-
2(e)(2), 17 CFR 240.17Ad-2(e)(2).
    \174\ See 17 CFR 240.17Ad-2(a).
    \175\ See 17 CFR 240.17Ad-2(e).
    \176\ See id.
    \177\ See 17 CFR 240.17Ad-2(b).
    \178\ See 17 CFR 240.17Ad-2(c).
    \179\ See 17 CFR 240.17Ad-2(d).
    \180\ See 17 CFR 240.17Ad-2(f).
    \181\ See 17 CFR 240.17Ad-2(g).
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    The Commission is proposing several targeted amendments to the 
requirements regarding turnaround and processing, as well as conforming 
changes to the related notice requirements. In addition, the Commission 
is proposing to eliminate the turnaround provision for certain exempt 
transfer agents in light of the proposed rescission of Rule 17ad-4 
discussed in Section III.F below. We discuss these proposed changes in 
more detail below. The Commission is not proposing any changes to 
paragraphs (f) and (g) of Rule 17ad-2.
1. Turnaround and Processing of Routine Items
    Existing Rule 17ad-2(a) requires transfer agents who are not acting 
as an outside registrar to turnaround within three business days of 
receipt at least 90% of all ``routine items'' \182\ received by the 
transfer agent during any month.\183\ The rule specifies that items 
received at or before noon on a business day shall be deemed to have 
been received at noon on that day, and items received after noon on a 
business day or on a day that is not a business day shall be deemed to 
have been received at noon the next business day.\184\
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    \182\ Routine items are defined in Rule 17ad-1(i), 17 CFR 
240.17Ad-1(i).
    \183\ See 17 CFR 240.17Ad-2(a). However, a transfer agent that 
is exempt under Rule 17ad-4(b) and that has received 30 days notice 
of depository-eligibility of an issue for which it performs transfer 
agent functions must turnaround 90% of all routine items received 
each month within five business days of receipt. See Rule 17ad-
2(e)(2), 17 CFR 240.17Ad-2(e)(2).
    \184\ See 17 CFR 240.17Ad-2(a).
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    The Commission is proposing to amend Rule 17ad-2(a) to require 
registered transfer agents (except when acting as an outside registrar) 
to establish, maintain, and enforce written policies and procedures 
reasonably designed to ensure that the transfer agent turns around all 
routine items received for transfer within the shorter of one business 
day or the time period specified by Rule 15c6-1(a) under the Exchange 
Act.\185\ The proposed rule would eliminate the existing provision that 
provides for a noon cutoff in determining when an item is received. 
Instead, pursuant to the proposed amended definition of receipt in Rule 
17ad-1 discussed above, an item would be considered to be received on 
the business day it is received by the transfer agent. Thus, an item 
received at any point on a business day would be considered to be 
received on that day. In determining whether policies and procedures 
are reasonably designed, transfer agents would likely need to consider 
various factors, including their size, operational complexity, the 
nature and scope of services provided, technological capabilities, and 
evolving industry standards and practices, among other things.
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    \185\ See proposed Rule 17ad-2(a).
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    Similarly, existing Rule 17ad-2(b) requires transfer agents acting 
as outside registrars to process at least 90% of all items, other than 
certain nonroutine items, received during a month by the open of 
business on the next business day or by noon of the next business day, 
depending on the time of day an item was received.\186\ As with the 
proposed amendments to paragraph (a), the Commission is proposing to 
amend Rule 17ad-2(b) to require transfer agents acting as an outside 
registrar to establish, maintain, and enforce written policies and 
procedures reasonably designed to ensure that the transfer agent 
processes all items received within the existing time frames specified 
in the rule. The remaining provisions of paragraph (b), including the 
exception from the definition of ``items received'' for items 
enumerated in Rule 17ad-1(i)(5), (6), (7), or (8), would remain the 
same.
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    \186\ 17 CFR 240.17Ad-2(b) and (g).
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    The Commission recognizes that these proposed amendments would be a 
significant change from the existing requirement to turn around within 
three business days 90% of all routine items received during a given 
month and to process by the next business day 90% of all applicable 
items received by an outside registrar. However, the existing rule was 
adopted in 1977.\187\ At that

[[Page 56976]]

time, nearly all securities were certificated and turnaround was a 
complicated and time-consuming manual process, often involving multiple 
parties. The three-day turnaround and 90% threshold requirements in 
paragraph (a) were tailored to accommodate this complicated and time-
consuming manual process.\188\ Today, nearly all securities are either 
immobilized at DTC or fully uncertificated, and turnaround is a 
significantly more streamlined process predominantly effected through 
electronic debits and credits to the parties' respective book-entry 
securities accounts.\189\ Further, as technology has advanced, so too 
have transfer agents' technological and operational capabilities. 
Ticket windows and couriers have been replaced with electronic 
communications, high fidelity scans, and reliable overnight delivery 
services, manual processes have been automated, and efficiency in 
general has vastly improved. The Commission understands that, with 
these advancements, the vast majority of transfer agents now regularly 
turn around and process routine items within one business day or less, 
even for certificated securities. Further, the standard securities 
settlement cycle for most broker-dealer securities transactions is 
currently one day following the trade date, or T+1.\190\ Linking the 
turnaround requirement for transfer agents to the existing settlement 
cycle for most broker-dealer securities transactions will help ensure 
that most investors' securities transactions settle within the same 
time frame, regardless of whether the investor holds in street name 
(i.e., through a broker-dealer) or in registered form (i.e., with a 
transfer agent).
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    \187\ See Rule 17ad-1 through 17ad-7 Adopting Release, supra 
note 50.
    \188\ See generally Rule 17ad-1 through 17ad-7 Adopting Release, 
supra note 50; see also Proposal to Adopt Rules 17Ad-1, 17Ad-2, 
17Ad-3, 17Ad-4 and 17Ad-5 under the Securities Exchange Act of 1934, 
Exchange Act Release No. 12440 (May 12, 1976), 41 FR 22595 (June 4, 
1976), pertaining to certificate turnaround time, reporting 
requirements related thereto, response time for confirmation 
requests and other correspondence and recordkeeping requirements for 
registered transfer agents; Regulation of Transfer Agents, Exchange 
Act Release No. 13293 (Feb. 24, 1977), 42 FR 12191 (Mar. 3, 1977) 
(``Rule 17ad-1 through 17ad-7 Re-Proposing Release'').
    \189\ For a description of the clearance and settlement process 
for immobilized and uncertificated securities, see 2015 Concept 
Release, supra note 4, at Section III.B.
    \190\ 17 CFR 240.15c6-1(a).
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    Because turnaround and processing times have improved since the 
adoption of the rule, it is no longer necessary to require a particular 
percentage of compliance by a specified time to accommodate the time 
needed for manual turnaround and processing. Instead, the proposed 
amendments would require written policies and procedures reasonably 
designed to ensure the timely turnaround of all routine items and 
processing of all applicable items. Based on the Commission's 
experience regulating transfer agents, and as discussed above, most 
transfer agents either regularly turn around or process, or are capable 
of turning around or processing, nearly all applicable items within a 
business day or less. The proposed policies and procedures approach 
would promote the prompt and accurate clearance and settlement of 
securities transactions by requiring transfer agents to develop written 
policies and procedures reasonably designed to accomplish compliance 
without imposing a de facto strict liability standard that would result 
in a rule violation for a single missed turnaround or processing 
deadline.
    As discussed in this release, the Commission is proposing to 
rescind Rule 17ad-4, which exempts small transfer agents from the 
turnaround requirements of existing Rule 17ad-2. In light of this 
rescission, the Commission is proposing to delete the turnaround 
provision for certain exempt transfer agents in Rule 17ad-2(e)(2). As a 
result, all registered transfer agents would be subject to the 
turnaround requirement for routine items in proposed Rule 17ad-2(a). As 
discussed in more detail below, given the operational capabilities of 
modern transfer agents, including small transfer agents, and the 
importance of timely turnaround, removal of the exemption for small 
transfer agents is appropriate to promote the prompt and accurate 
clearance and settlement of securities transactions.
2. Notice Requirements
    Existing Rule 17ad-2(c) requires transfer agents that fail to 
comply with Rule 17ad-2(a) with respect to any month to notify the 
Commission and the transfer agent's ARA if it is not the Commission 
within 10 business days of the end of the month, provide certain data 
regarding the number and percentages of items that the transfer agent 
failed to turn around in accordance with Rule 17ad-2(a), explain the 
reasons for the failure, identify what steps have been taken to prevent 
future failures, and provide certain data regarding routine items that 
have not been turned around and have been in the transfer agent's 
possession for ``more than four business days.'' \191\ Existing Rule 
17ad-2(d) provides similar notification requirements when a transfer 
agent acting as an outside registrar fails to comply with Rule 17ad-
2(b).\192\
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    \191\ See 17 CFR 240.17Ad-2(c).
    \192\ See 17 CFR 240.17Ad-2(d).
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    As discussed above, the Commission is proposing to replace the 
metrics-based 90% turnaround and processing requirements in paragraphs 
(a) and (b) with a requirement to have written policies and procedures 
reasonably designed to ensure 100% compliance. Given these amendments, 
it no longer makes sense to tie the notification provisions in 
paragraphs (c) and (d) to a ``failure to comply'' with paragraphs (a) 
and (b). Accordingly, the Commission is proposing to amend Rules 17ad-
2(c) and (d) to require registered transfer agents to provide the 
required notifications when they fail to turn around or process more 
than three percent of applicable items within the time frames specified 
in proposed Rule 17ad-2(a) and Rule 17ad-2(b), respectively. Based on 
our experience supervising transfer agents and monitoring the notices 
required under existing Rule 17ad-2, imposing a three percent threshold 
for the notification requirements in paragraphs (c) and (d) is 
reasonable and appropriate. First, few transfer agents fail to turn 
around or process in a timely manner 90% of applicable items received 
each month. Rather, as noted above, the vast majority of transfer 
agents regularly turn around and process nearly 100% of all applicable 
items within one business day or less, even for certificated 
securities, or are readily capable of doing so. Second, modern transfer 
agents process significantly more items per month than did transfer 
agents in 1977, when Rule 17ad-2 was adopted. Given the significant 
improvements in processing capabilities and the significant increases 
in transaction volume discussed above, establishing a three percent 
threshold would ensure the Commission and other ARAs receive the early 
warning the rule is designed to provide, but only in situations where 
the turnaround failure potentially indicates a serious performance 
issue.
3. Conforming Changes and Turnaround of Non-Routine Items
    Existing Rule 17ad-2(e)(1) requires that all routine items not 
turned around within three business days of receipt as required by 
paragraph (a) and all items not processed within the periods required 
by paragraph (b) shall be turned around promptly and ``all nonroutine 
items shall receive diligent

[[Page 56977]]

and continuous attention and shall be turned around as soon as 
possible.'' \193\
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    \193\ Exchange Act Rule 17ad-2(e)(1), 17 CFR 240.17Ad-2(e)(1).
---------------------------------------------------------------------------

    As discussed above, the Commission is proposing to replace the 
metrics-based 90% turnaround and processing requirements in paragraphs 
(a) and (b) with a requirement to have written policies and procedures 
reasonably designed to ensure the turnaround and processing of all 
applicable items within the time frames specified in those rules. 
Consistent with those proposed amendments, the Commission is proposing 
conforming changes to Rule 17ad-2(e)(1) to require that all routine 
items not turned around within the time specified in paragraph (a) of 
this rule and all items not processed within the periods specified in 
paragraph (b) of this rule shall be turned around promptly. The 
Commission is not proposing any changes to the provision in paragraph 
(e)(1) regarding the turnaround of non-routine items.
4. Written Notice for Rejected Items
    Proposed Rule 17ad-2(e)(2) would require every registered transfer 
agent to provide a written notification to the presentor for any item 
rejected by the transfer agent that identifies the rejected item, the 
reasons for rejection, and the specific actions the presentor must 
undertake for the item to be accepted by the transfer agent for 
processing or turnaround to be completed. This written notification 
must be provided (i.e., sent) within one business day of receipt of any 
item that is rejected by the transfer agent.\194\
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    \194\ See proposed Rule 17ad-2(e)(2).
---------------------------------------------------------------------------

    Existing Rule 17ad-2 does not require transfer agents to notify a 
presentor if an item is rejected by the transfer agent. This means that 
an investor, intermediary, or other presentor may not be aware that an 
item has been rejected by the transfer agent and therefore will not be 
transferred. Based on the Commission's supervisory experience, 
individual investors, broker-dealers, and other presentors would 
benefit by being both notified that an item has been rejected by the 
transfer agent and provided the reasons for the rejection. In many 
instances, the missing or additional information or documentation that 
would make the item acceptable could be provided by the presentor if 
the presentor knew that such information or documentation was required. 
In addition, the proposed rule would require transfer agents to provide 
the written notification only for items rejected by the transfer agent. 
This means that, if the transfer agent is not responsible for the 
rejection, then the transfer agent would not be required to provide a 
written notification to the presentor. The notification requirements of 
proposed Rule 17ad-2(e)(2) described above are designed to address 
these issues and ensure that presentors are aware of and have an 
opportunity to cure any defects in the items they present so that 
turnaround can be accomplished as quickly and efficiently as possible, 
and settlement delays can be minimized, thereby promoting the prompt 
and accurate clearance and settlement of securities transactions.
5. Instructions for Filing Certain Required Information With ARAs
    Rule 17ad-2(h) provides registered transfer agents with 
instructions regarding how to file the notices required by Rules 17ad-
2(c) and (d) with the ARAs. Rule 17ad-2(h) is also referenced in Rules 
17Ad-11 and 17ad-13, which require registered transfer agents to file 
certain reports with the ARAs, and in the proposed changes to Rule 
17ad-7, which would require registered transfer agents to file certain 
agreements with the ARAs. As a result, the Commission is proposing to 
amend Rule 17ad-2(h) to state that any notice required by this section 
or any report required by Rules 17Ad-11 or 17ad-13, or any written 
agreement required by Rule 17ad-7(h) shall be filed pursuant to the 
instructions in Rule 17ad-2(h)(1) through (4).\195\ In light of the 
proposed rescission of Rule 17ad-4 discussed below, the Commission is 
also proposing to delete the existing reference to notices required 
under existing Rule 17ad-4. In addition, the Commission proposes to 
replace the word ``notice'' with ``information'' in Rule17ad-2(h)(1) 
through (4) to broaden the reference to the types of information that 
is required to be filed with the ARAs and to replace the existing 
filing instructions for each ARA with email addresses for each ARA to 
modernize and simplify the filing instructions.\196\ Specifically, 
proposed Rule 17ad-2(h)(1) would require that any information required 
to be filed with the Commission shall be filed to the following 
dedicated email address, [email protected]. Proposed Rules 
17ad-2(h)(2) through (4) would similarly provide that any information 
required to be filed with the Office of the Comptroller of the 
Currency, the Board of Governors of the Federal Reserve System, and the 
Federal Deposit Insurance Corporation shall be filed to dedicated email 
addresses. Providing for the electronic filing of this required 
information to dedicated ARA email addresses would be in the public 
interest as it would remove the burden on transfer agents of preparing 
and submitting the required information in paper and submitting 
multiple copies to different ARA office locations, depending on the 
ARA. In addition, the proposed change from paper filings to email 
submissions would increase efficiency and decrease costs for transfer 
agents with respect to their filing obligations, as well as facilitate 
Commission oversight of the filings by streamlining the process of 
tracking, reviewing, storing, and retrieving the email submissions made 
by transfer agents.
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    \195\ See proposed Rule 17ad-2(h).
    \196\ See proposed Rule 17ad-2(h)(1) through (4).
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6. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Rule 17ad-2. In particular, the Commission requests 
comments on the following:
    53. Is a policies and procedures requirement for turnaround and 
processing appropriate? Is a policies and procedures requirement 
preferable to a prescriptive performance standard that would require 
turnaround and processing to be completed within a specific timeframe? 
Why or why not?
    54. Are there any specific elements that the Commission should 
require transfer agents to include in their written policies and 
procedures to ensure they are ``reasonably designed'' to achieve timely 
turnaround of routine items?
    55. Is a one business day turnaround standard for routine items 
appropriate? Should a different timeframe be used? Are there categories 
of routine items for which a one business day standard would be 
impractical or inappropriate? Pursuant to the proposed amended 
definition of receipt in Rule 17ad-1, an item would be considered to be 
received on the business day it is received by the transfer agent. 
Thus, an item received at any point on a business day would be 
considered to be received on that day. Is a one business day turnaround 
standard for routine items received at any point on a business day 
appropriate and operationally feasible?
    56. Should the Commission retain a minimum performance threshold 
for routine items rather than, or in addition to, a policies and 
procedures requirement? If so, what threshold would be appropriate 
given current transfer agent capabilities?
    57. Should transfer agents acting as outside registrars have 
different performance standards for processing items? Is the function 
of an ``outside

[[Page 56978]]

register'' obsolete and should the terms and rules around ``outside 
registrar'' be rescinded in Rules 17ad-1, 2, and 6?
    58. With respect to proposed rule 17ad-2(a), is the elimination of 
the noon cutoff rule for registered transfer agents and its replacement 
with a business day standard appropriate? Are there operational or 
logistical reasons to retain a cutoff time for determining when an item 
is received?
    59. Is three percent an appropriate threshold for imposing the 
notice requirements under Rule 17ad-2(c) and (d)? Why or why not? If 
not, what threshold would be appropriate and why?
    60. Should the Commission require transfer agents to provide a 
written notice to the presentor for items rejected by the transfer 
agent? Is one business day an appropriate timeframe for providing such 
notice? Is the requirement that the notice identify the rejected item, 
the reasons for rejection, and the specific actions the presentor must 
undertake for the item to be accepted reasonable, operationally 
feasible, and conducive to the use of automated means of handling 
routine items promptly? Should the Commission prescribe the format or 
content of the required written notification in more detail than 
proposed?
    61. Should the Commission require transfer agents to provide a 
written notification to the presentor for a rejected onchain transfer 
even though the transfer agent was not responsible for rejecting the 
item? Would the transfer agent have sufficient information to be able 
to provide the written notification? If so, should the Commission 
exempt rejected onchain transfers from the written notification 
requirement?
    62. Should the Commission require transfer agents to establish, 
maintain, and enforce written policies and procedures reasonably 
designed to ensure that written notifications are provided in a timely 
manner to the presentor of each rejected item with specific details 
regarding the reason for rejection? Would a policies and procedures 
approach permit transfer agents to better address circumstances where 
the transfer agent might be unaware of a rejected item and thus, unable 
to provide a written notification?
    63. Should the Commission require transfer agents to track and 
retain data on rejected items, including the reasons for rejection and 
the time taken to notify presentors? If so, for how long should such 
data be retained?
    64. Is the existing standard for non-routine items sufficiently 
clear and workable? Should the Commission provide additional guidance 
on what constitutes ``diligent and continuous attention''?
    65. How would these proposed changes to Rule 17ad-2 affect transfer 
agents that provide services to investment companies? Are there any 
aspects of the proposed changes that do not reflect how shareholder 
transactions with certain investment companies work or would not be 
feasible for those transfer agents? If so, what are they and should 
exemptions or additional changes be provided? Should the rules 
separately address certain activities that investment company transfer 
agents conduct, such as ensuring that transacting shareholders receive 
the correct net asset value or processing shareholder exchange 
transactions involving the movement from one investment company to 
another?
    66. What transition period, if any, would be appropriate for 
transfer agents to develop and implement written policies and 
procedures compliant with the proposed amendments to Rule 17ad-2?

E. Amendments to Rule 17ad-3

    Rule 17ad-3 provides limitations on the expansion of transfer agent 
activities if a transfer agent is unable to meet the minimum 
performance standards established by Rule 17ad-2. Any transfer agent 
that is required pursuant to Rule 17ad-2(c) or (d) to provide notice 
for failure to meet the performance standards for three consecutive 
months is prohibited from taking on new issues or providing new 
services for existing issues.\197\ Further, if a transfer agent fails, 
for each of two consecutive months, to timely turnaround or process at 
least 75% of all routine items, it is subject to the limitations on 
expansion specified in Rule 17ad-3(a) and must notify the chief 
executive officer of each issuer for which the transfer agent 
acts.\198\ Thus, Rules 17ad-2 and 17ad-3, taken together, are designed 
to provide an early warning system to alert issuers, the Commission and 
other ARAs of untimely performance and potential problems.\199\
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    \197\ 17 CFR 240.17Ad-3(a). Such limitations on the business of 
the transfer agent continue until there has been a period of three 
successive months in which no notices have been required.
    \198\ 17 CFR 240.17Ad-3(b).
    \199\ See Rule 17ad-1 through 17ad-7 Adopting Release, supra 
note 50 (describing Rules 17ad-1 through 17ad-7 generally to 
include, among other things, ``early warning of inadequate transfer 
agent performance,'' and, 17ad-3 specifically, as ``designed to 
maintain the status quo so that a transfer agent can bring its 
performance into compliance with the rules.''
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    As discussed above, the proposed amendments to Rule 17ad-2(c) and 
(d) would require a registered transfer agent to notify the Commission 
or the transfer agent's ARA if it fails to turnaround or process more 
than three (3) percent of routine items within the time frames 
specified in proposed Rule 17ad-2(a) and Rule 17ad-2(b), respectively. 
The Commission is proposing a three percent threshold because, given 
the significant improvements in transfer agents' processing 
capabilities and increases in transaction volume, it believes a three 
percent threshold would ensure the Commission and other ARAs receive 
the early warning the rule is designed to provide, but only in 
situations where the turnaround failure potentially indicates a serious 
performance issue. Under existing Rule 17ad-3(a), a transfer agent that 
is required to file a notice pursuant to Rule 17ad-2(c) and (d) for 
each of three consecutive months is prohibited from taking on new 
issues or providing new services for existing issues. Prohibiting 
transfer agents with such operational failures from taking on new 
business would have multiple benefits, including incentivizing a higher 
success rate, avoiding further failures by preventing such transfer 
agents from assuming work they may not be able to adequately complete, 
and ensuring that transfer agents first focus on the success rate of 
their current volume before expanding their workload.
    For similar reasons, the Commission is proposing to amend the 
threshold in Rule 17ad-3(b) from 75% to 95% (a failure rate change from 
25% to 5%, respectively) so that any registered transfer agent that 
fails, for each of two consecutive months, to turn around or process 
more than five percent of applicable items within the time specified in 
Rule 17ad-2(a) or in Rule 17ad-2(b), respectively, would be subject to 
the limitations on expansion in Rule 17ad-3(a) and required to notify 
the chief executive officer of each issuer for which the transfer agent 
acts. For the same reasons a three percent threshold is appropriate for 
Rules 17ad-2(c) and (d), a five percent threshold for Rule 17ad-3(b) is 
the appropriate threshold to ensure that Rule 17ad-3 continues to serve 
its intended purpose, because it requires a higher failure rate over 
two consecutive months to trigger the Rule but implicates more severe 
consequences. As explained above, the vast majority of transfer agents 
regularly turnaround and process nearly 100% of all routine items 
within one business day or less, or are readily capable of doing so, 
and modern transfer agents

[[Page 56979]]

process significantly more items per month than did transfer agents in 
1977 when Rules 17ad-2 and 17ad-3 were adopted. Thus, a failure to turn 
around five percent of routine items within the required timeframe for 
two consecutive months would be a significant operational failure. 
Requiring registered transfer agents to provide additional notice to 
their clients of such significant operational failures would help 
ensure that issuers receive the warning the rule is designed to 
provide, but only in situations where the turnaround failure 
potentially indicates a serious performance issue.
1. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Rule 17ad-3. In particular, the Commission requests 
comments on the following:
    67. Should Rule 17ad-3 be rescinded entirely? Please explain.
    68. What threshold, if any, would be appropriate in Rule 17ad-3(b) 
to impose limitations on expansion and require notification to issuers? 
Is 95% too low or too high?
    69. Should the Commission consider using other metrics to determine 
whether to limit a transfer agent's activities? Please explain in 
detail.
    70. Are there other ways for issuers, the Commission, or other ARAs 
to be alerted to a transfer agent's untimely performance in turning 
around or processing routine items? Would the proposed change to 
Question 9 on Form TA-2 provide sufficient information to evaluate a 
transfer agent's turnaround and processing of routine items?
    71. Are there other alternative approaches that the Commission 
should consider? Why or why not? If so, what alternative approaches 
should the Commission consider? Please explain in detail.

F. Rescission of Rule 17ad-4

1. Background and Existing Rule
    Rule 17ad-4 provides certain exemptions from the turnaround, 
processing, and recordkeeping rules.\200\ Rule 17ad-4(a) creates an 
exemption from Rules 17ad-2, 17ad-3, and 17ad-6(a)(1)-(7) and (11) for 
the processing of interests in limited partnerships, DRIPs, and 
redeemable securities issued by investment companies registered under 
Section 8 of the 1940 Act, which are also known as open-end funds 
(``Fund Shares'').\201\ Rule 17ad-4(b) provides a similar exemption 
from Rules 17ad-2(a), (b), (c), (d) and (h), 17ad-3, and 17ad-6(a)(2)-
(7) and (11) for ``exempt transfer agents,'' which are defined as those 
that received fewer than 500 items for transfer and fewer than 500 
items for processing within a consecutive six month period, provided 
that the transfer agent has filed proper notice of its exempt status 
with its ARA or has prepared a document certifying that the transfer 
agent qualifies as exempt (with respect to those ARAs where filing is 
not required).\202\
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    \200\ 17 CFR 240.17Ad-4.
    \201\ 17 CFR 240.17Ad-4(a).
    \202\ 17 CFR 240.17Ad-4(b).
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    Rule 17ad-4 was adopted in 1977. The rationale for not requiring 
exempt transfer agents to comply with the turnaround and related 
recordkeeping requirements at that time was based on the Commission's 
assessment that ``the number of transfers performed by many transfer 
agents is relatively small and involves issues which are not traded 
actively,'' and therefore, it was ``not necessary or appropriate at 
this time to require those transfer agents to comply with the minimum 
performance standards and certain recordkeeping provisions.'' \203\ It 
was for a similar reason--the low volume of transfers--that the 
Commission determined that interests in limited partnerships were also 
appropriately exempted from the turnaround and processing 
requirements.\204\
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    \203\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at 32408.
    \204\ Rule 17ad-1 through 17ad-7 Re-Proposing Release, supra 
note 188.
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    The rationale for exempting Fund Shares and DRIPs was similar but 
slightly different. Comments on the original proposed turnaround and 
recordkeeping rules noted that ``the activities performed by transfer 
agents for [Fund Shares] involve for the most part the redemption of 
fund shares which is governed by Section 22(e) of the Investment 
Company Act of 1940 . . . and that the steps involved therein are 
significantly different from those required to transfer the ownership 
of stocks and bonds on an issuer's records.'' \205\ The Commission 
believed at the time that ``it would be desirable to study further the 
need for, and the nature of, minimum performance standards for the 
transfer of [Fund Shares].'' \206\ When adopting the exemption for Fund 
Shares a few months later, the Commission also stated that ``[t]he 
amount of certificated fund shares is relatively small, and the amount 
of transfer agent activity in connection with transferring ownership of 
certificated shares represents a very small part of a transfer agent's 
activity with regard to an open-end investment company.'' \207\ For 
these reasons, the Commission determined that the turnaround and 
related recordkeeping requirements would ``not apply to the issuance, 
redemption or transfer of [Fund Shares].'' \208\ Similarly, because 
``transfers and withdrawals of shares from dividend reinvestment 
plans'' also ``require procedures significantly different from the 
procedures required to transfer ownership of stocks and bonds,'' the 
Commission decided to expand the exemption to include DRIPs as 
well.\209\
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    \205\ Rule 17ad-1 through 17ad-7 Re-Proposing Release, supra 
note 188, at 12195.
    \206\ Id.
    \207\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at n. 13.
    \208\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at 32408.
    \209\ Id.
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    In short, the original rationale for the exemptions provided in 
Rule 17ad-4 was that it was not necessary or appropriate to require 
smaller transfer agents for thinly-traded issues to comply with the 
minimum performance standards and recordkeeping provisions, nor was it 
necessary or appropriate to apply those standards and provisions to 
processes that, as the Commission understood at that time, were 
significantly different from the transfer of ownership of stocks and 
bonds on issuers' records. As the Commission noted with respect to Fund 
Shares, more study was needed.\210\
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    \210\ Rule 17ad-1 through 17ad-7 Re-Proposing Release, supra 
note 188, at 12195.
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2. Proposed Rescission
    After nearly half a century of further experience, it is no longer 
necessary or appropriate to exempt transfer agents from the minimum 
performance standards and related recordkeeping provisions, regardless 
of the size of the transfer agent, the volume of securities it 
processes, or the nature of those securities. The animating principle 
of all the proposals herein is the recognition that transfer agents are 
a critical component of the national clearance and settlement system 
that provides the vital infrastructure for the U.S. securities markets; 
a transfer agent's failure to perform its duties promptly, accurately, 
and safely--especially its duties with respect to turnaround and the 
related recordkeeping requirements--can compromise the accuracy of an 
issuer's securityholder records, disrupt the channels of communication 
between issuers and securityholders, disenfranchise investors, and 
expose issuers, investors, securities intermediaries, and the 
securities markets as a whole to significant

[[Page 56980]]

financial loss.\211\ In light of this important role transfer agents 
play in a national clearing and settlement system, Rule 17ad-4 was 
originally adopted to provide certain exemptions for transfer agents 
where the burden of compliance for certain interests in securities or 
size of the transfer agent was not justified by the benefit of 
adherence. Modern technological capabilities and a dramatic increase in 
the risks posed by those activities to an interconnected electronic 
national clearance and settlement system have shifted that balance.
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    \211\ See 17ad-9 through 13 Proposing Release, supra note 9, 
(noting examples of substandard transfer agent performance 
presenting significant potential adverse consequences); Processing 
Requirements for Cancelled Security Certificates, Exchange Act 
Release No. 48931 (Dec. 16, 2003), 68 FR 74390 (Dec. 23, 2003) 
(noting examples of substandard transfer agent performance and 
significant adverse consequences).
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    It is the Commission's understanding that, since Rule 17ad-4 was 
adopted in 1977, the laborious manual processes and recordkeeping 
systems that may have placed an undue burden on smaller transfer agents 
have been replaced with automated processes and electronic 
recordkeeping systems that are readily available to even the smallest 
transfer agent today.\212\ These same advancements mean that transfer 
agents that may have had to specialize in or develop bespoke systems to 
process transactions beyond stocks and bonds in 1977 now can and do 
process a wide array of even the most complicated transactions 
efficiently and effectively. At the same time, the securities markets 
and the national clearance and settlement system in which transfer 
agents operate have become more automated, efficient, and 
interconnected, which has increased the ability of all transfer agents, 
regardless of size, to meet the minimum performance and recordkeeping 
standards established by the Commission's transfer agent rules.
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    \212\ See 2015 Concept Release, supra note 4, Section II.B for a 
discussion of the manual process in place at the time Rule 17ad-4 
was adopted.
---------------------------------------------------------------------------

    Finally, as noted above, the Commission understands that the vast 
majority of transfer agents now regularly turn around routine items 
within one business day or less, even for certificated securities and 
beyond stocks and bonds, rendering the exemption from the turnaround 
requirements unnecessary. Taken together, the balance of the burdens 
and benefits no longer provides a reason or basis to exempt interests 
in limited partnerships, DRIPs, Fund Shares, and exempt smaller 
transfer agents from the Commission's turnaround and recordkeeping 
requirements.
    Accordingly, the Commission is proposing to rescind Rule 17ad-4 in 
its entirety.\213\
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    \213\ Correspondingly, as a conforming change, we are proposing 
to delete paragraph (d)(2) from Rule 17ad-13, which provides that a 
registered transfer agent is exempt from the requirements of Rule 
17ad-13 if it is an exempt transfer agent pursuant to Rule 17ad-4(b) 
and, if it performs transfer agent functions for Fund Shares, it 
maintains master securityholder files consisting of fewer than 1,000 
shareholder accounts, in the aggregate, for each of such issues for 
which it performs transfer agent functions. See 17 CFR 240.17Ad-
13(d)(2)(i) and (ii).
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3. Request for Comment
    The Commission requests comments on all aspects of the proposed 
rescission of Rule 17ad-4. In particular, the Commission requests 
comments on the following:
    72. Should Rule 17ad-4 instead be modified? If so, why?
    73. Should the Commission retain the exemption from the turnaround, 
processing, and recordkeeping rules for limited partnership interests, 
DRIPs, or Fund Shares? If so, why? Have the operational characteristics 
of processing these securities changed sufficiently since 1977 to 
justify removing the exemption?
    74. Should the Commission retain the exemption from the turnaround, 
processing, and recordkeeping rules for ``exempt transfer agents''?
    75. Should the Commission revise the criteria for ``exempt transfer 
agents'' instead of rescinding the exemption entirely? For example, 
should the volume threshold be adjusted to reflect current market 
conditions, or should different criteria such as the nature of the 
securities processed or the sophistication of the issuer be used to 
determine exempt status? Are there any other criteria that the 
Commission should consider instead of recission?
    76. What are the specific compliance costs, if any, that small 
transfer agents or transfer agents specializing in limited 
partnerships, DRIPs, or Fund Shares would incur as a result of the 
proposed rescission of Rule 17ad-4? Do small transfer agents currently 
have access to the automated processing and electronic recordkeeping 
systems necessary to comply with the proposed turnaround and 
recordkeeping requirements?
    77. Would rescission of Rule 17ad-4 cause small transfer agents to 
exit the market or consolidate with larger transfer agents? What would 
be the impact on competition, issuer choice, and investor protection if 
the number of small transfer agents were to decline as a result of the 
proposed rescission?
    78. What transition period, if any, would be appropriate for 
transfer agents currently relying on the exemptions in Rule 17ad-4 to 
come into compliance with the proposed turnaround and recordkeeping 
requirements?
    79. Should the Commission consider alternative approaches to 
address compliance costs for smaller transfer agents? Why or why not? 
If so, what alternative approaches should the Commission consider? 
Please explain in detail.

G. Amendments to Rule 17ad-6

    Existing Rule 17ad-6 aims to ensure that transfer agents' records 
are sufficient for each transfer agent to monitor its own performance 
and to allow the transfer agent's ARA to examine for compliance.\214\ 
It also helps ensure that transfer agents make and keep records 
necessary to enable and support their critical functions within the 
national clearance and settlement system. To that end, the rule 
enumerates specific categories and types of documents that transfer 
agents must make and keep current. Rules 17ad-6(a)(1) through 17ad-
6(a)(5) require transfer agents to make and keep current various 
records associated with monitoring turnaround of routine and non-
routine items.\215\ Rules 17ad-6(a)(6) and (7) relate to records 
associated with monitoring compliance with written inquiries and 
requests. Rule 17ad-6(a)(8) addresses records associated with the 
assumption and termination of services on behalf of issuers, and Rules 
17ad-6(a)(9), (10), and (11) relate to stop orders and other 
restrictions on transfer, transfer journals, and items received in 
connection with certain types of corporate actions, respectively.\216\ 
Finally, Rule 17ad-6(b) requires certain transfer agents to obtain and 
retain records that would allow them to maintain an accurate control 
book,\217\ and Rule 17ad-6(c) relates to records of cancelled 
securities.\218\
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    \214\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at 32409.
    \215\ Rule 17Ad-6(a)(1) through (5).
    \216\ 17 CFR 240.17Ad-6(a)(6) through (11).
    \217\ 17 CFR 240.17Ad-6(b).
    \218\ 17 CFR 240.17Ad-6(c).
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    Rule 17ad-6 has not, with limited exceptions, been updated to 
account for technological changes, the continued dematerialization of 
securities, and other market transformations, including the emergence 
of tokenized securities and AI that have led to significant changes in 
both the types of records maintained by transfer agents and the format 
and manner in which they are maintained. To ensure that transfer

[[Page 56981]]

agents continue to make and keep records sufficient to enable and 
support their critical functions within the national clearance and 
settlement system, monitor their own performance, and be examined for 
compliance in light of the expansion of transfer agent activities and 
rapid proliferation of new technologies discussed above, the Commission 
proposes implementing changes to existing Rule 17ad-6 that will (1) 
simplify the rule text, specify what recordkeeping requirements apply 
to uncertificated securities, and appropriately capture the records 
necessary for modern transfer agents to perform their regulated 
functions; (2) conform to other amendments in this proposal as 
appropriate; and (3) supplement the existing record maintenance, 
retention, and preservation activities by adding recordkeeping 
requirements relating to maintaining a master securityholder file, 
control book, and transfer journal.
    Specifically, the Commission is proposing to amend paragraphs 
(a)(1)-(3), (8), (10), and (11) of Rule 17ad-6. The Commission is also 
proposing to amend paragraph (b) of Rule 17ad-6. The Commission is not 
proposing any amendments to paragraphs (a)(4), (a)(5), (a)(6), (a)(7), 
(a)(9) or (c) of Rule 17ad-6. The proposed amendments do not prescribe 
a specific category or type of record that must be maintained. For 
example, rather than require transfer agents to make and keep ``a log, 
tally, journal, schedule, or other record'' showing the number of 
routine items received in a month that were turned around within 
certain periods, as is required under existing Rule 17ad-6(a)(2), the 
proposed amendments would require ``records sufficient to show'' the 
required information. A record, in this context, could include both 
physical and digital records, including records existing on a 
distributed ledger or blockchain network, provided the other 
requirements of Rule 17ad-6 and Rule 17ad-7 are met. Records would be 
``sufficient to show'' the required information if the information is 
apparent from the records themselves without relying on inference or 
assumptions. For example, a transfer agent could comply with proposed 
Rule 17ad-6(a)(1) by maintaining separate logs for the date of receipt, 
the date of turnaround or processing, and the date of rejection for 
routine and non-routine items. By itself an individual log or a partial 
record showing only routine items or only some days of the month would 
not be sufficient to show the business day each routine and non-routine 
item is received, made available, and/or rejected as required by the 
rule. But taken together they could be. In this way, each transfer 
agent would have the flexibility and discretion to determine the 
specific method or format of its recordkeeping system or systems and 
could make and keep records and information in any media or format 
appropriate to the transfer agent's specific business model, 
activities, and technological systems.
1. Records Related to Turnaround
    As explained above, Rules 17ad-6(a)(1) through 17ad-6(a)(5) require 
transfer agents to make and keep current various records associated 
with monitoring the turnaround and processing of routine and non-
routine items as required under existing Rule 17ad-2.\219\ Under the 
proposed amendments to Rule 17ad-1, the definition of ``item'' would be 
expanded to cover additional methods of transmission and types of 
instructions received by transfer agents.\220\ The proposed amendments 
to Rule 17ad-2 would modify the nature and scope of transfer agents' 
turn around and processing requirements.\221\ Accordingly, in addition 
to the goals noted above, the proposed amendments to Rules 17ad-6(a)(1) 
through (3) are intended to align the recordkeeping requirements for 
turnaround and processing with the proposed changes to the nature and 
scope of the turn around and processing requirements themselves.
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    \219\ Rule 17ad-6(a)(1) through (5).
    \220\ See proposed Rule 17ad-1; discussion, supra Section 
III.A.1.
    \221\ See proposed Rule 17ad-2; discussion, supra Section III.D.
---------------------------------------------------------------------------

a. 17ad-6(a)(1)
    Existing Rule 17ad-6(a)(1) requires transfer agents to make and 
keep current a receipt, ticket, schedule, log, or other record showing 
the business day each routine and non-routine item is received from a 
presentor or outside registrar and made available to the presentor and/
or outside registrar.\222\
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    \222\ 17 CFR 240.17Ad-6(a)(1).
---------------------------------------------------------------------------

    The amended rule would require a transfer agent to make and keep 
``[r]ecords sufficient to show the business day each routine item and 
each non-routine item is (i) received by the transfer agent, (ii) made 
available or turned around, and (iii) if applicable, rejected by the 
transfer agent.'' \223\ Under this proposal, references to specific 
types of records (i.e., receipt, ticket, log) would be replaced with 
the broader, all-encompassing term ``records'' and existing references 
to presentors and outside registrars would be eliminated as unnecessary 
in light of the proposed amendments to Rule 17ad-2 discussed above in 
Section II.D. Similarly, the Commission is proposing to require 
transfer agents to make and keep records showing the business day an 
item is rejected to align with the proposed changes to Rule 17ad-2 that 
would require registered transfer agents to provide a written 
notification to the presentor within one business day of receipt of any 
item that is rejected by the transfer agent.\224\
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    \223\ See proposed Rule 17ad-6(a)(1).
    \224\ See proposed Rule 17ad-2(c).
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b. 17ad-6(a)(2)
    Existing Rule 17ad-6(a)(2) requires transfer agents to make and 
keep records showing the number of routine and non-routine items 
received \225\ and subsequently turned around within the required 
timeframes.\226\ The amended rule would replace references to specific 
types of records (i.e., log, tally, journal, etc.) with the broader, 
all-encompassing term ``records'' to ensure the full scope of records 
created and maintained by modern transfer agents is reflected in the 
rule.
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    \225\ 17 CFR 240.17Ad-6(a)(2)(i) and (iv).
    \226\ 17 CFR 240.17Ad-6(a)(2)(ii) and (v).
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    The Commission also proposes amending the requirements set forth in 
Rules 17ad-6(a)(2)(ii) and (iii) that reference a three-business day 
turnaround period for routine items. Instead, the Commission proposes 
amending these two rules to include a reference to the turnaround 
standard set forth in proposed Rule 17ad-2(a).\227\ In addition, the 
Commission proposes to rescind Rule 17ad-6(a)(2)(vi), which requires 
transfer agents to make and keep records showing the number of routine 
items that, as of the close of business on the last business day of 
each month, have been in such registered transfer agents' possession 
for more than four business days. This provision would no longer be 
necessary in light of the proposed amendment to Rule 17ad-6(a)(2)(iii) 
which would require transfer agents to make and keep records showing 
the number of routine items received during the month that were not 
turned around within the shorter of one business day or the time period 
specified by Rule 15c6-1 of the Exchange Act.
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    \227\ See proposed Rules 17ad-6(a)(2)(ii) and (iii).
---------------------------------------------------------------------------

    The Commission proposes to amend existing Rule 17ad-6(a)(2)(v), 
which requires transfer agents to make and keep records regarding the 
number of non-routine items received during the month that were turned 
around, by

[[Page 56982]]

adding a requirement for transfer agents to indicate when non-routine 
items were turned around. Specifically, the proposed amendment would 
require transfer agents to make and keep records showing the number of 
non-routine items received during the month that were turned around 
within the following time frames: within five business days, within six 
to 10 business days, within 11 to 15 business days, within 16 to 20 
business days, and in more than 20 business days.\228\ These records 
would assist transfer agents and their ARAs in monitoring the 
turnaround of non-routine items to determine whether transfer agents 
are meeting their obligation under proposed Rule 17ad-2(e) to 
turnaround non-routine items as soon as possible.
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    \228\ See proposed Rule 17ad-6(a)(2)(v).
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    The Commission is proposing two additional recordkeeping provisions 
in Rule 17ad-6(a)(2). Proposed Rule 17ad-6(a)(2)(viii) would require 
transfer agents to make and keep records showing the number of items 
received during the month that were rejected by the transfer agent, 
while proposed Rule 17ad-6(a)(2)(ix) would require transfer agents to 
make and keep records showing the number of items received during the 
month that were rejected by the transfer agent for which written 
notification to the presentor was provided within one business day of 
receipt as required by proposed Rule 17ad-2(c).\229\ These records 
would assist transfer agents and their ARAs in monitoring turnaround 
performance and would conform the recordkeeping requirements with the 
proposed changes to Rule 17ad-2.
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    \229\ See proposed Rule 17ad-6(a)(2)(viii) and (ix).
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c. 17ad-6(a)(3)
    Existing Rule 17ad-6(a)(3) requires a transfer agent to make and 
keep records documenting transfer agent activity involving items for 
which it acts as an outside registrar.\230\ As with the proposed 
amendments discussed above, the amended rule would replace references 
to specific types of records (i.e., receipt, ticket, schedule, log, 
etc.) in Rule 17ad-6(a)(3)(i) and (ii) with the broader, all-
encompassing term ``records'' to ensure the full scope of records 
created and maintained by modern transfer agents is reflected in the 
rule. The Commission also is proposing to amend the reference to ``the 
time required by Rule 17ad-2(b)'' in Rules 17ad-6(a)(3)(ii)(B) and (C) 
to ``the time specified in Rule 17ad-2(b)'' to conform to the proposed 
changes in Rule 17ad-2(b) from a metrics-based processing standard to 
the proposed policies and procedures requirement.\231\
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    \230\ 17 CFR 240.17Ad-6(a)(3).
    \231\ See proposed Rule 17ad-6(a)(3).
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2. Records Related to Appointment and Termination
    Existing Rule 17ad-6(a)(8) requires transfer agents to make and 
keep ``any document, resolution, contract, appointment or other 
writing, and any supporting document, concerning the appointment and 
termination of such appointment of such registered transfer agent to 
act in any capacity for any issue on behalf of the issuer, on behalf of 
itself as the issuer or on behalf of any person who was engaged by the 
issuer to act on behalf of the issuer.'' \232\ Documenting in writing 
the agreement between a transfer agent and its issuer clients (or other 
transfer agents) is critical to ensuring that transfer agents perform 
their critical functions within the national clearance and settlement 
system. Without clear documentation regarding the services a transfer 
agent is providing, service could be interrupted, records might not be 
made or kept, and issuers, securityholders, and the national clearance 
and settlement system could be impacted. Written documentation, such as 
an agreement, describing the relationship under which a transfer agent 
and an issuer will operate and terminate the relationship also is vital 
to avoiding or managing disputes between transfer agents and their 
issuer clients and ensuring the timely and appropriate turnover of an 
issuer's records upon termination to the successor transfer agent. For 
example, existing Rule 17ad-7(h) provides that certain of a transfer 
agent's recordkeeping responsibilities only end when the transfer agent 
``ceases to perform transfer agent functions'' for the relevant issue 
and delivers certain specified records ``to the successor transfer 
agent.'' \233\ If there is no written documentation specifying the 
conditions under which a transfer agent's services can or will be 
terminated, disputes regarding whether or when a transfer agent has 
ceased to perform transfer agent functions for a given issue could 
arise.
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    \232\ 17 CFR 240.17Ad-6(a)(8).
    \233\ 17 CFR 240.17Ad-7(h).
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    Despite the importance of a written agreement or other 
documentation of the relationship between transfer agents and their 
issuer clients (or other transfer agents), the Commission is concerned 
that existing Rule 17ad-6(a)(8) is ambiguous as to whether documents 
concerning the transfer agent's appointment and termination must, in 
all circumstances, be made and kept, or whether a transfer agent must 
only make and keep ``any'' such documents they happen to have. While it 
is the Commission's understanding that many transfer agents enter into 
written contracts with their issuer clients, the Commission also is 
aware that some transfer agents may not document their arrangements 
with issuers in writing.\234\ Based on the Commission staff's 
experience administering the Commission's transfer agent rules and 
examination program, it appears that such undocumented arrangements may 
be more likely than relationships documented in writing to lead to 
protracted disputes, especially with respect to: (1) the duration of 
the arrangement; (2) the conditions of the arrangement's termination; 
(3) the disposition of the securityholder records after termination or 
notice of termination; and (4) the fees charged by the transfer agent. 
Such disputes may interfere with the operations of the markets and the 
protection of investors by disrupting or otherwise hindering transfer 
agent processing, recordkeeping, and safeguarding. For example, it is 
the Commission staff's understanding that some transfer agents, after 
having been terminated by the issuer, have substantially delayed the 
handing over of securityholder records to successor transfer agents by 
demanding that the issuer pay a substantial ``termination'' fee before 
the transfer agent would agree to hand over the securityholder records 
it had been maintaining, even though the issuer claimed there was no 
written agreement in place or it had otherwise not agreed to such a 
fee.\235\ In such cases, the issuer may be unable to retain a new 
transfer agent if the old transfer agent will not make the records 
available to the new transfer agent. The inability to retain a new 
transfer agent could lead to inaccuracies in the master securityholder 
file and other records or impede trading in the issuer's securities. 
Commission staff is also aware of instances in which a termination 
dispute between an issuer and a transfer agent has resulted in two 
transfer agents each maintaining separate records, which could be 
inconsistent with each other.
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    \234\ See 2015 Concept Release, supra note 4, at Section VI.B.
    \235\ It is the Commission staff's understanding that typical 
termination fees may range from about $1,000 to $5,000, though 
disputes like those described herein may involve a transfer agent's 
demand for fees as high as $30,000.
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    To remove the ambiguity in existing Rule 17ad-6(a)(8) noted above 
and prevent the type of disruptions to issuers, securityholders, and 
the

[[Page 56983]]

national clearance and settlement system that can arise especially when 
there is no written agreement or documentation of the arrangement 
between a transfer agent and its clients, the Commission is proposing 
to amend paragraph (a)(8) of Rule 17ad-6 to explicitly require transfer 
agents to ensure that their agreements with issuers (or other transfer 
agents) to provide transfer agent services are documented in writing. 
The proposed rule does not, however, require that the written 
documentation need necessarily be in the form of a written agreement. 
Specifically, Rule 17ad-6(a)(8) would be amended to require transfer 
agents to make and keep ``[r]ecords, including but not limited to 
documents, resolutions, contracts, appointments or other writings, and 
any supporting documents, concerning the appointment and the 
termination of such appointment of such registered transfer agent to 
act in any capacity for any issue on behalf of the issuer, on behalf of 
itself as the issuer or on behalf of any person who was engaged by the 
issuer to act on behalf of the issuer.'' \236\
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    \236\ See proposed Rule 17ad-6(a)(8).
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3. Transfer Journal, Master Securityholder File, and Control Book
    Existing Rule 17ad-6(a)(10) requires transfer agents to make and 
keep records of any transfer journal and registrar journal prepared by 
the transfer agent.\237\ At the time it was proposed, the Commission 
viewed this provision as ``cover[ing] the kinds of information that 
transfer agents normally would preserve even in the absence of these 
rules.'' \238\
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    \237\ 17 CFR 240.17Ad-6(a)(10).
    \238\ Rule 17ad-1 through 17ad-7 Re-Proposing Release, supra 
note 188, at 12196.
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    In the Commission's experience, some transfer agents read existing 
Rule 17ad-6(a)(10) as permissive, meaning the transfer journal and 
registrar journal must be made and kept only to the extent the transfer 
agent has already ``prepared'' them. Further, as discussed throughout 
this release, the master securityholder file and control book comprise 
some of the most important and foundational records that recordkeeping 
transfer agents are required to maintain. Accordingly, to ensure that 
the transfer agent rules clearly and explicitly require transfer agents 
to make and keep these records, the Commission proposes amending Rule 
17ad-6(a)(10) to (i) require transfer agents to make and keep a 
transfer journal (or registrar journal if the transfer agent acts as an 
outside registrar), not just make and keep them in the event they are 
prepared by the transfer agent, and (ii) expand the rule to also cover 
the control book and master securityholder file, both of which are 
required records for recordkeeping transfer agents pursuant to Rule 
17ad-10(e) and (b), respectively. Specifically, the proposed amendment 
to Rule 17ad-6(a)(10) would require that a transfer agent maintain a 
transfer journal (or registrar journal if the transfer agent acts as an 
outside registrar), and a control book and master securityholder file 
(if the transfer agent is a recordkeeping transfer agent) for each 
securities issue for which the transfer agent is authorized to act on 
behalf of the issuer, as well as the constituent records, documents, 
and other information that compose such documents.\239\
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    \239\ See proposed Rule 17ad-6(a)(10).
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4. Records Related to Non-Routine Items
    Existing Rule 17ad-6(a)(11) requires transfer agents to make and 
keep any document upon which the transfer agent bases its determination 
that an item received for transfer was received in connection with a 
special event,\240\ and, accordingly, was not routine under Rules 17ad-
1(i)(5) or (8).\241\ The Commission proposes amending Rule 17ad-
6(a)(11) to require that a transfer agent make and keep any records, 
documents, or other information upon which the transfer agent bases its 
determination that any item received for transfer was not routine, 
rather than just non-routine items received in connection with a 
special event.\242\ The existing rule requires only that transfer 
agents keep records for non-routine items received in connection with a 
reorganization, tender offer, exchange, redemption, liquidation, 
conversion, or the sale of securities registered pursuant to the 
Securities Act of 1933, which excludes other potential non-routine 
items, such as an item that requires requisitioning of certificates or 
for which the transfer agent has received notice of a stop order. Such 
information is readily available to transfer agents and easily retained 
given the technological advances discussed at length herein. Because 
routine and non-routine items are subject to different turnaround 
standards under existing and proposed Rule 17ad-2, records supporting 
the classification of an item as non-routine would support transfer 
agent compliance with the turnaround requirements and thereby promote 
the prompt and accurate clearance and settlement of securities 
transactions and the protection of investors.
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    \240\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at 32410.
    \241\ 17 CFR 240.17Ad-6(a)(11).
    \242\ See proposed Rule 17ad-6(a)(11).
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5. Records Related to the Control Book
    Existing Rule 17ad-6(b) requires transfer agents that maintain 
securityholder records or act as a registrar for a given issue to 
retain documentation of that issue's authorized, issued, and 
outstanding securities. Specifically, existing Rule 17ad-6(b) requires 
a transfer agent which, under the terms of its agency, maintains 
securityholder records for an issue or which acts as a registrar for an 
issue to, with respect to such issue, obtain from the issuer or its 
transfer agent and retain documentation setting forth the total number 
of shares or principal amount of debt securities or total number of 
units of any kind of security authorized by the issuer and the total 
issued and outstanding pursuant to issuer authorization.\243\
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    \243\ 17 CFR 240.17Ad-6(b).
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    As noted above, although the term ``security authorized'' is used 
in Rule 17ad-6(b) and Rule 17ad-9 requires ``shares . . . authorized'' 
to be one of the elements that must be tracked as part of a transfer 
agent's control book, neither term is defined under the existing rules. 
However, as discussed herein, the Commission is proposing to define the 
term ``authorized securities'' in connection with the Commission's 
proposed amendments to Rule 17ad-9 as the maximum number (or principal 
amount) of securities that can be issued pursuant to the issuer's 
governing documents.\244\ To ensure consistent use of the newly-defined 
term, the Commission is proposing to amend Rule 17ad-6(b) to reflect 
that authorized securities would now be a defined term and otherwise 
simplify it without altering the substantive requirement. Specifically, 
the Commission is proposing to amend Rule 17ad-6(b) to require every 
registered transfer agent that maintains securityholder records or acts 
as a registrar for an issue to obtain from the issuer or its transfer 
agent and retain documentation setting forth the authorized securities 
for that issue and the total securities for that issue that are issued 
and outstanding pursuant to issuer authorization.\245\
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    \244\ See supra Section III.C.1.
    \245\ See proposed Rule 17ad-6(b).
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6. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to the recordkeeping requirements in Rule 17ad-6. In

[[Page 56984]]

particular, the Commission requests comments on the following:
    80. Are the proposed amendments to the recordkeeping requirements 
appropriate and sufficient to ensure that they apply to all forms of 
records (e.g., both physical and digital records, records that exist 
solely on distributed ledgers or blockchain networks) and all types of 
records that are utilized by transfer agents to monitor their 
performance and to allow ARAs to examine for compliance?
    81. Are the proposed amendments to Rule 17ad-6 sufficiently 
flexible to accommodate the diverse range of transfer agent business 
models, sizes, and technological systems currently in use, while still 
ensuring adequate oversight and compliance monitoring? If not, what 
modifications would better achieve this balance?
    82. The proposed amendments contemplate that records may exist on 
distributed ledgers or blockchain networks. Are the proposed 
requirements sufficiently clear regarding how transfer agents should 
maintain, access, and produce such records for examination purposes? 
What specific challenges, if any, do distributed ledger or blockchain-
based records present for compliance with Rule 17ad-6 and Rule 17ad-7?
    83. Do the proposed recordkeeping rules, as written, adequately 
facilitate the implementation of recordkeeping systems that associate 
onchain database records and information (e.g., wallet address, 
quantity of security owned, and issue date) with offchain database 
records and relevant information (e.g., security holder name and 
address) so that the transfer of a tokenized security on a blockchain 
results in a corresponding transfer of the security on the master 
securityholder file?
    84. How should the Commission address situations where records 
exist solely on a blockchain or distributed ledger that is not 
exclusively controlled by the transfer agent? Should the Commission 
establish specific requirements for ensuring the integrity, 
accessibility, and immutability of such records for compliance 
purposes?
    85. Are the proposed amendments to Rules 17ad-6(a)(1) through (3) 
sufficient to capture all relevant information needed to monitor 
transfer agent turnaround performance? Should the Commission also 
require transfer agents to record the time of day, in addition to the 
business day, that items are received, turned around, or rejected to 
provide more granular performance data?
    86. The proposed amendment to Rule 17ad-6(a)(8) would explicitly 
require that transfer agent agreements with issuers be documented in 
writing. Are there circumstances in which requiring written 
documentation could create undue burdens for transfer agents or 
issuers, particularly smaller entities? If so, how should the 
Commission balance the need for written documentation with the 
potential burden on smaller market participants?
    87. The proposed amendment to Rule 17ad-6(a)(10) would explicitly 
require transfer agents to maintain a transfer journal rather than only 
keeping such record if it had already been ``prepared.'' Are there any 
circumstances in which this requirement would be unduly burdensome or 
impractical for transfer agents, particularly smaller transfer agents 
or those serving issuers of tokenized securities?
    88. For transfer agents that maintain records on distributed 
ledgers or blockchain networks, how should the requirements for 
maintaining a master securityholder file, control book, and transfer 
journal be applied? Are there technical or operational challenges in 
maintaining these records on a blockchain or other distributed ledger 
environment that the Commission should address?
    89. The proposed amendment to Rule 17ad-6(a)(11) would expand the 
recordkeeping requirement for non-routine items to cover all non-
routine items, not just those received in connection with specific 
types of corporate actions. Is this expansion appropriate and 
sufficient to capture all relevant non-routine items? Are there 
specific categories of non-routine items that present unique 
recordkeeping challenges the Commission should address?

H. Amendments to Rule 17ad-7

    A transfer agent's maintenance, retention, and preservation of 
records, including electronic records, is critical to the prompt and 
accurate clearance and settlement of securities transactions, including 
the transfer of record ownership and the safeguarding of securities and 
funds related thereto. Missing, incomplete, or erroneous transfer agent 
records can disrupt the clearance and settlement process, lead to 
financial loss, and undermine confidence in the securities markets. The 
Commission is proposing amendments to Rule 17ad-7 to, among other 
things, establish a single, uniform retention period of six years for 
most transfer agent records, and streamline and modernize the rule's 
provisions governing electronic recordkeeping. A uniform, outcomes-
based approach, a simplified retention schedule, and updated 
requirements for electronic records would better reflect how transfer 
agents create, manage, and preserve records today, including the 
widespread use of digital systems, cloud-based services, and other 
technology-enabled controls. By adapting the Rule to incorporate real-
world technological developments currently in use among transfer 
agents, these proposed changes would promote more consistent and 
accurate recordkeeping among transfer agents, as well as better 
oversight and effective examinations by the Commission, which would in 
turn support a well-functioning securities market and contribute to 
investor protection.
1. Background
    Paragraphs (a) through (e) of Rule 17ad-7 specify the particular 
lengths of time for which the various records described in Rule 17ad-6 
must be maintained.\246\ Paragraph (a) states that the records required 
by Rule 17ad-6(a)(1), (3)(i), (6), and (11)--records showing or 
documenting: the business day routine and non-routine items were 
received and made available; the date and time each item was received 
and made available by a registered transfer agent acting as an outside 
registrar, and/or notice of refusal to perform the registrar function 
was made available to the presenting transfer agent; inquiries and 
responses; and the transfer agent's determination that an item is non-
routine--must be maintained for a period of not less than two years, 
the first six months in an easily accessible place. Paragraph (b) of 
Rule 17ad-7 states that the records required by Rule 17ad-6(a)(2), 
(3)(ii), (4), (5) and (7)--records showing the number of routine and 
non-routine items received and the timing of their turnaround, and the 
number of items in the registered transfer agent's possession; the 
number of items received, processed, and not processed within the 
relevant time periods; the transfer agents' performance calculations; 
copies of Rule 17ad-2 notices; and Rule 17Ad-5 inquiries that were not 
responded to within the requisite time periods and the number of such 
inquiries pending--must be maintained for a period of not less than two 
years, the first year in an easily accessible place. Paragraph (c) 
specifies that the records required by Rule 17ad-6(a) (8), (9) and (10) 
and (b)--records showing the transfer agent's appointment or 
termination; active stop orders, adverse claims, and transfer 
restrictions; the transfer agent's

[[Page 56985]]

transfer and registrar journal; and the total number of shares (or 
principal amount or number of units) authorized, issued and outstanding 
for each issue serviced by the transfer agent--must be maintained in an 
easily accessible place during the continuance of the transfer agency 
and for one year after termination of the transfer agency. Paragraph 
(d) specifies that the records required by Rule 17ad-6(c)--cancelled 
certificates, bonds, etc.--must be maintained for a period of not less 
than six years, the first six months in an easily accessible place. 
Paragraph (e) of Rule 17ad-7 specifies that every registered transfer 
agent must maintain all records required under Rule 17f-2(d)--processed 
fingerprint cards and other related information--in an easily 
accessible place until at least three years after the termination of 
employment of persons required to be fingerprinted under Rule 17f-2 and 
that all records required under Rule 17f-2(e)--all ``Notices Pursuant 
to Rule 17f-2'' regarding claimed exemptions from the fingerprinting 
requirements of Rule 17f-2--must be maintained in an easily accessible 
place.
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    \246\ 17 CFR 240.17Ad-7.
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    Paragraph (f) of Rule 17ad-7 was updated in 2001 and 2003 to 
authorize the use of electronic recordkeeping, electronic storage 
media, and micrographic storage media, such as microfilm records.\247\ 
It permits transfer agents to maintain and retain records, including 
those required under Rule 17ad-6, using electronic storage or 
micrographic media, provided certain conditions are met.
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    \247\ See Recordkeeping Requirements for Transfer Agents, 
Exchange Act Release No. 44227 (Apr. 27, 2001), 66 FR 21648 (May 1, 
2001); Recordkeeping Requirements for Registered Transfer Agents, 
Exchange Act Release No. 48949 (Dec. 18, 2003), 68 FR 75050 (Dec. 
29, 2003).
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    Paragraph (g) of existing Rule 17ad-7 pertains to transfer agent 
records maintained and preserved by an outside service bureau, other 
recordkeeping service, or the issuer. If the records required to be 
maintained and preserved by a transfer agent pursuant to Rule 17ad-6 or 
Rule 17ad-7 are maintained and preserved on behalf of the transfer 
agent by any of those parties, the transfer agent must obtain from that 
party an agreement in writing that the records are subject to 
reasonable periodic or special examination at any time, and that the 
third party will furnish hard copies of the records.\248\
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    \248\ 17 CFR 240.17Ad-7(g).
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    Paragraph (h) of existing Rule 17ad-7 specifies that the 
responsibility under Rule 17ad-7 to retain the records required to be 
made and kept pursuant to Rule 17ad-6(a)(1), (6), (9), (10), (11), (b), 
and (c) ends when the transfer agent ceases to perform transfer agent 
functions for an issue and delivers such records to the successor 
transfer agent.\249\ This provision was originally included to clarify 
when a transfer agent is relieved of such recordkeeping 
responsibilities.\250\
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    \249\ 17 CFR 240.17Ad-7(h).
    \250\ Rule 17ad-1 through 17ad-7 Adopting Release, supra note 
50, at 32411.
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    Finally,\251\ paragraph (i) of existing Rule 17ad-7 states that the 
records required by Rule 17ad-17(d), written procedures for compliance 
with Rule 17ad-17, and Rule 17Ad-19(c), written procedures for the 
cancellation, storage, transportation, destruction, or other 
disposition of securities certificates, shall be maintained for a 
period of not less than three years, the first year in an easily 
accessible place.
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    \251\ Paragraph (j) of Rule 17ad-7 is held in reserve. Paragraph 
(k) of Rule 17ad-7 governs the written policies and procedures and 
other records required pursuant to Regulation S-P and was added to 
Rule 17ad-7 in 2024 pursuant to certain amendments to Regulation S-
P. See Regulation S-P: Privacy of Consumer Financial Information and 
Safeguarding Customer Information, Exchange Act Release No. 100155 
(May 16, 2024), 89 FR 47688 (Jun. 3, 2024) (``Regulation S-P 
Adopting Release''). The Commission is not proposing any amendments 
to paragraphs (j) and (k) at this time.
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    Rule 17ad-7 was adopted when transfer agents retained most records 
in paper form and relied on micrographic storage (e.g., microfilm and 
microfiche) to preserve documentation. Later amendments in 2001 and 
2003 allowed the use of electronic storage media, but they did so by 
specifying technology-oriented requirements--for example, labeling 
removable media, maintaining separate duplicate copies of indexed 
records, and prescribing file-level metadata, such as requiring the 
labeling of files with a unique file name, date and time of file 
creation and last modification, and file sequence number--rather than 
setting technology-neutral objectives for security, integrity, 
accessibility, and auditability. As the Commission has observed over 
time, these prescriptive, media-specific provisions are increasingly 
out of step with modern recordkeeping environments, including systems 
that provide tamper-evident audit trails, robust authentication, and 
resilient backup/restore capabilities without reliance on the specific 
media or file conventions contemplated by the existing rule.
2. 17ad-7(a)-(e) and (i)
    The Commission is proposing to expand the list of records that must 
be maintained pursuant to Rule 17ad-7 to include all records required 
to be made or kept by a transfer agent under the Exchange Act and, with 
some exceptions, replace the existing patchwork of retention periods 
with a single six-year requirement for most records. Specifically, 
paragraph (a) of Rule 17ad-7 would provide that, unless otherwise 
specified in Rule 17ad-7, all records required to be made or kept under 
the Exchange Act shall be maintained for a period of not less than six 
years, the first two years of which in an easily accessible place. 
Because they would now be subsumed by amended paragraph (a), the 
Commission is proposing to delete paragraphs (b), (d), and (i) of Rule 
17ad-7.\252\ Expanding the record retention requirements is necessary 
and appropriate to ensure the integrity, reliability, and examinability 
of modern transfer agent records. The need for a broader retention 
requirement is especially acute in light of transfer agents' 
increasingly central role in the rapidly evolving technological 
landscape of the U.S. securities markets. As transfer agents continue 
to explore and expand the use of distributed ledger technology, AI, and 
other nascent technologies in connection with their recordkeeping and 
operations, a broader retention requirement is essential to the 
Commission's oversight and examination capabilities. A six-year 
standard will more appropriately balance operational practicality with 
the needs of oversight and enforcement, recognizing that modern systems 
facilitate the retention of data well beyond the minimum requirements 
for transfer agents at minimal cost and can meet ``readily producible'' 
requirements without reliance on paper or micrographic duplicative 
processes. It would also permit Commission staff conducting 
examinations to look back further in time for comparative purposes. 
This amendment will also reduce compliance complexity and related cost 
by eliminating the existing, multi-tiered approach and differing 
``easily accessible'' windows tied to specific subsets of records, 
thereby simplifying and streamlining the transfer agent's 
administrative burden in implementing the rule, including the written 
policies and procedures that would be required by new Rule 17ad-
30.\253\ It also will enhance examination efficiency and predictability 
by providing a clear and consistent baseline for the availability of 
records across transfer agents and record types, and promote parity 
with other

[[Page 56986]]

Commission recordkeeping frameworks and modern industry standards that 
employ multi-year retention horizons for core business records. For 
example, under Commission rules, certain exchange members, brokers and 
dealers already incorporate a six-year standard on certain 
recordkeeping requirements. Records related to terms and conditions 
with respect to the opening and maintenance of closed customer accounts 
must be preserved under Rule 17a-4 for six years,\254\ records related 
to certain customer identification information must be retained for at 
least six years,\255\ and information related to Form CRS (or customer 
relationship summary) provided to retail investors must be retained for 
six years.\256\ Establishing a single and clear recordkeeping 
requirement covering most record types would promote compliance and 
adequate record retention for those registered transfer agents who have 
affiliates subject to other, typically six year, record retention 
requirements, by reducing the administrative burden and inaccuracies 
inherent in differing requirements and the need to determine relevant 
categories throughout the administrative process.
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    \252\ The Commission would also amend the reference to Rule 
17ad-7(i) in Rule 17ad-17(d) to conform to this proposed change.
    \253\ See proposed Rule 17ad-30.
    \254\ 17 CFR 240.17a-4(c).
    \255\ 17 CFR 240.17a-4(e)(5).
    \256\ 17 CFR 240.17a-4(e)(10).
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    The retention periods specified in paragraphs (c) and (e) of Rule 
17ad-7 continue to be appropriate, and may extend longer than six years 
in some cases, and therefore the Commission is not proposing amendments 
to those provisions. Transfer agents will continue to be required to 
retain records showing the transfer agent's appointment or termination, 
stop orders, adverse claims, and transfer restrictions, and the 
transfer agent's transfer journal for the duration of the transfer 
agency and an additional year following termination, and to retain 
certain fingerprinting-related records required pursuant to Rule 17f-2 
for the time periods specified in paragraph (e).
3. 17ad-7(f)
a. Electronic Recordkeeping Systems
    As noted above, existing Rule 17ad-7(f) permits transfer agents to 
retain and preserve the records required under Rule 17ad-6 using 
electronic or micrographic media, provided certain conditions are met. 
The rule further states that records stored electronically or 
micrographically may serve as a substitute for the hard copy records 
required to be maintained pursuant to Rule 17ad-6. Existing Rule 17ad-
7(f)(1) sets forth definitions for the terms ``micrographic media,'' 
``electronic storage media,'' and ``ARA.''
    This rule was adopted in 2001 and was designed to be technology-
neutral but was guided by the electronic storage methods available at 
that time, including microfiche and optical disks, such as CD-ROMS and 
DVDs.\257\ The Commission is proposing amendments to this rule to 
replace the phrase ``electronic storage media'' with the phrase 
``electronic recordkeeping system'' throughout the rule to continue its 
technology-neutral approach but encompass a broader range of electronic 
recordkeeping solutions. In addition, the Commission is proposing to 
remove the definition of, and all references to, micrographic media, as 
the Commission understands that registered transfer agents have moved 
away from using micrographic media to store records. Nonetheless, the 
amended rule is designed to be technology neutral, and the amended rule 
would not require or prohibit any specific technology, including 
micrographic media, so long as the transfer agent otherwise complies 
with the provisions of the rule. The Commission is also proposing to 
remove the definition of ARA, as the abbreviation for appropriate 
regulatory agency would be replaced with the full term for consistency 
with other Commission rules applicable to transfer agents.
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    \257\ See Recordkeeping Requirement for Transfer Agents, 
Exchange Act Release No. 44227 (Apr. 27, 2001), 66 FR 21648, 21651 
(May 1, 2021) (where the Commission noted that the amendments to the 
Rule are ``technology neutral'').
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    Therefore, proposed Rule 17ad-7(f) would state that, subject to the 
conditions set forth in this section, the records required to be 
maintained pursuant to Rule 17ad-6, may be maintained, retained, or 
preserved using an electronic recordkeeping system. In addition, the 
rule would state that records stored electronically in accordance with 
this paragraph may serve as a substitute for any hard copy 
records.\258\ For purposes of the proposed rule, the term ``electronic 
recordkeeping system'' would be defined as a system designed to 
maintain, retain, or preserve records in a digital format.\259\ The 
proposed definition of ``electronic recordkeeping system'' is designed 
to refer to the technological means by which records are stored, 
without specifying a particular type of technology.
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    \258\ See proposed Rule 17ad-7(f). As noted in the discussion of 
Rule 17ad-6, the Commission is not requiring that any records be 
maintained in hard copy. However, the Commission is proposing a 
requirement that the master securityholder file be maintained using 
an electronic recordkeeping system. See proposed Rule 17ad-9(b).
    \259\ See proposed Rule 17ad-7(f)(1).
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b. Requirements for Transfer Agents Using Electronic Recordkeeping 
Systems
    Existing Rules 17ad-7(f)(2)-(5) establish the specific requirements 
for transfer agents using electronic storage media or micrographic 
media to store their records. The proposed amendments discussed below 
are not intended to materially change the nature of transfer agents' 
obligations with respect to electronic recordkeeping, but rather would 
streamline and consolidate the existing outdated requirements and 
replace them with updated requirements that align with modern standards 
related to electronic records, information security, and audit trails.
    Existing Rule 17ad-7(f)(2) requires transfer agents that use 
electronic storage media or micrographic media to store their records 
to: (i) have available at all times for examination by the staffs of 
the Commission and of the transfer agent's ARA facilities to project or 
produce immediately easily readable images of such records; (ii) be 
ready at all times to provide records requested by the Commission or 
the transfer agent's ARA; (iii) create an accurate index of such 
records, store it with the records, and make it available to the staffs 
of the Commission and the transfer agents' ARA for examination; (iv) 
have quality assurance procedures to verify the quality and accuracy of 
the records; and (v) maintain separate duplicates of the records and 
the index, preserve them for the same time period required for the 
originals, and have them available at all times for examination.\260\ 
Existing Rule 17ad-7(f)(3) requires that any electronic storage media 
used by a transfer agent to store records must (i) ensure the security 
and integrity of the records through manual and automated controls that 
assure the authenticity and quality of the electronic records, detect 
attempts to alter or remove the records, and provide a means to recover 
altered, damaged, or lost records; (ii) externally label all removable 
storage media with a unique identifier; and (iii) uniquely identify and 
internally label all files with certain identifying and tracking 
information.\261\ If a transfer agent uses electronic storage media for 
its records, it also must establish an audit system, maintain and 
provide upon request all information necessary to access the records, 
and place in escrow with a

[[Page 56987]]

third party and keep current a copy of appropriate documentation and 
information necessary to access the records and indexes in the event 
the transfer agent is incapable or unwilling to provide such 
access.\262\ Existing Rule 17ad-7(f)(4) requires that an audit system 
account for inputting of and any changes to every record stored on 
electronic storage media or micrographic media, that it be available 
for examination at any time by the staffs of the Commission and the 
ARA, and that it be preserved for the same time as underlying records. 
Finally, existing Rule 17ad-7(f)(5) requires transfer agents that use 
electronic storage or micrographic media to store their records to: 
maintain, keep current, and provide promptly upon request by the staffs 
of the Commission and ARA all information necessary to access the 
records and indexes stored on such media and place such access 
information and certain other information in escrow with an independent 
third party.\263\ Further, the independent escrow agent must file a 
signed undertaking with the Commission and the transfer agent's ARA 
that undertakes to furnish promptly the information in escrow to the 
Commission upon request.\264\
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    \260\ Exchange Act Rule 17ad-7(f)(2), 17 CFR 240.17Ad-7(f)(2).
    \261\ 17 CFR 240.17Ad-7(f)(3)(i) through (iii).
    \262\ 17 CFR 240.17Ad-7(f)(4) and (5); see also Recordkeeping 
Requirements for Transfer Agents, Exchange Act Release No. 44227 
(Apr. 27, 2001), 66 FR 21648 (May 1, 2001) (the purpose of the 
escrow requirement is to assist the Commission or other ARA in 
accessing the transfer agent's records).
    \263\ Exchange Act Rule 17ad-7(f)(5), 17 CFR 240.17Ad-7(f)(5).
    \264\ Id.
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    Based on its experience overseeing the transfer agent industry, the 
Commission is proposing to modernize the electronic recordkeeping 
provisions of Rule 17ad-7(f). As stated, the purpose of the proposed 
amendments is not to materially change the nature of transfer agents' 
obligations with respect to electronic records and electronic 
recordkeeping, but rather to ensure transfer agents would be able to 
take advantage of advances in technology, while adhering to modern 
standards related to availability, integrity, security, and 
reportability. As discussed throughout this release, the records 
created and maintained by registered transfer agents--including the 
``golden record'' of securities ownership for investors across the 
entire securities industry--are critical to protecting investors, 
safeguarding their funds and securities, and ensuring the safe and 
efficient functioning of the U.S. securities markets and the national 
clearance and settlement system. Missing, incomplete, or erroneous 
transfer agent records can disrupt the clearance and settlement 
process, lead to financial loss, and undermine confidence in the 
securities markets. Given the ubiquity of electronic recordkeeping 
throughout the securities industry, including among registered transfer 
agents, ensuring that transfer agents are subject to modern standards 
for electronic recordkeeping, including the controls described below, 
is necessary to protect investors, safeguard securities and related 
funds, and ensure the safe and efficient functioning of the U.S. 
securities markets and the national clearance and settlement 
system.\265\ The updated electronic recordkeeping requirements proposed 
herein are also designed to, among other things, promote effective 
oversight of transfer agents by ensuring that their electronic records 
are available to regulators.
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    \265\ See 15 U.S.C. 78q-1.
---------------------------------------------------------------------------

    Proposed Rule 17ad-7(f)(2) would require a registered transfer 
agent using an electronic recordkeeping system to implement reasonable 
controls to ensure the integrity, accessibility, reproducibility, 
redundancy, and continuity of records maintained, retained, or 
preserved using the electronic recordkeeping system, including, but not 
limited to, controls that (1) protect records from unauthorized changes 
or destruction, including safeguards to detect and prevent unauthorized 
alteration or loss of records; (2) provide indexing and retrieval 
capabilities sufficient to allow immediate production of documents in 
both a human-readable format and in a reasonably usable electronic 
format; (3) create an audit trail that tracks access, modification, and 
deletion of records, including the identity of the user and the date 
and time of the action or attempted actions that is maintained, 
retained, and preserved using the same controls and for the same time 
period required by this section for the underlying record, and (4) 
provide means to recover altered, damaged, or lost records resulting 
from any cause.\266\
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    \266\ See proposed Rule 17ad-7(f)(2).
---------------------------------------------------------------------------

    These proposed requirements are designed to remain technology-
neutral and accommodate the types of electronic recordkeeping systems 
transfer agents may use as technology evolves beyond the types of 
optical storage systems and micrographic media that were common when 
Rule 17ad-7 was adopted over two decades ago. The proposed amended 
language does not necessitate specific types of recordkeeping systems, 
thereby allowing transfer agents to continue using existing systems, 
provided they otherwise comply with the requirements of Rule 17ad-7, or 
adopt new systems and processes in the face of continued technological 
innovation.
    The Commission is proposing that transfer agents using electronic 
recordkeeping systems implement controls to ensure the integrity, 
accessibility, reproducibility, redundancy, and continuity of records 
maintained, retained, or preserved using such system. While these 
controls are similar to the existing controls required for electronic 
and micrographic storage media, they are meant to be more flexible and 
encompass a wider range of electronic recordkeeping systems because 
they do not include requirements specific to a particular form of 
technology, such as the existing requirement to create an accurate 
index of the records.
    Controls to ensure integrity would ensure that records remain 
authentic, reliable, and complete and would include controls and 
safeguards to protect records from unauthorized changes. The controls 
should not include write-prohibitions that may be incompatible with 
ordinary transfer agent functions. Instead, an audit trail system that 
tracks access, modification, and deletion of records, including the 
identity of the user and the date and time of such action or attempted 
action, would be more appropriate, and is in keeping with modern 
standards of data integrity.
    Controls to ensure accessibility would ensure that records remain 
available for use and would include controls that provide indexing and 
retrieval capabilities sufficient to allow immediate production of 
documents in both a human-readable format and in a reasonably usable 
electronic format. A human-readable format is a format that can be 
naturally read by an individual, while a reasonably usable electronic 
format is a format that is compatible with commonly used systems for 
accessing and reading records. The ability to produce records in both 
formats is a necessary and important feature of electronic 
recordkeeping systems so that Commission and ARA staff may carry out 
their oversight responsibilities. These controls would also support the 
prompt production of records for examination by Commission or ARA 
staff.
    Controls to ensure reproducibility would permit records to be 
easily viewed, copied, or exported in a way that preserves the record's 
integrity, and which can be produced or otherwise made accessible for 
examination and regulatory oversight, while controls to ensure 
redundancy would ensure

[[Page 56988]]

records remain available in the event of loss of the original record 
and would include controls that provide a means to recover altered, 
damaged, or lost records resulting from any cause. Controls to ensure 
continuity would permit records to remain complete, accessible, and 
reliable across their entire lifecycle, without regard to system or 
technology upgrades, staff changes, or format changes.
    Where third-party agents are employed by registered transfer 
agents, those third parties would also need to be held to the same 
controls, and may often constitute a control mechanism themselves, such 
as with escrow agents who ensure redundant and secure recordkeeping.
    The proposed amendments would require transfer agents utilizing 
electronic recordkeeping systems to implement reasonable controls to 
ensure the integrity, accessibility, reproducibility, redundancy, and 
continuity of the transfer agent's records, which would help ensure 
that transfer agents ultimately protect investors by promptly and 
accurately fulfilling their critical recordkeeping responsibilities 
within the national clearance and settlement system.
c. Requirements for Transfer Agents Using Third Parties for 
Recordkeeping
    Existing paragraph (f)(6) of Rule 17ad-7 states that, if the 
transfer agent uses a third party to maintain or preserve some or all 
of its electronic records, that third party must file with the 
Commission and the transfer agent's ARA an undertaking stating that it 
will permit representatives or designees of the Commission to examine 
any books and records the third party is maintaining or preserving on 
behalf of the transfer agent and promptly furnish hard copies of any 
such books and records.\267\
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    \267\ 17 CFR 240.17Ad-7(f)(6).
---------------------------------------------------------------------------

    Existing paragraph (g) of Rule 17ad-7 pertains to transfer agent 
records maintained and preserved by an outside service bureau, other 
recordkeeping service, or the issuer. If the records required to be 
maintained and preserved by a transfer agent pursuant to Rule 17ad-6 or 
Rule 17ad-7 are maintained and preserved on behalf of the transfer 
agent by any of those parties, the transfer agent must obtain from them 
an agreement in writing that the records are subject to examination by 
representatives of the Commission and its ARA, if not the Commission, 
and that the third party will furnish upon demand complete, correct, 
and current hard copies of the records.\268\
---------------------------------------------------------------------------

    \268\ 17 CFR 240.17Ad-7(g).
---------------------------------------------------------------------------

    The Commission is proposing to combine these requirements into a 
single provision in proposed Rule 17ad-7(h)(1) to require that, unless 
it has and maintains at all times independent access to such records, a 
registered transfer agent that uses a third party, including, but not 
limited to, an outside service bureau, another registered transfer 
agent, or the issuer to maintain, retain, or preserve records, 
including by use of an electronic recordkeeping system or by using 
servers or other storage mechanisms that are owned or operated by the 
third party, obtain from such third party and file with the Commission 
and its ARA, if not the Commission, a legally binding written agreement 
signed by a duly authorized person of the third party acknowledging 
that the records of the transfer agent are subject at any time to 
examination by representatives of the Commission or ARA and agreeing to 
promptly, upon request, permit examination of such records during 
regular business hours and furnish legible, true, complete, and current 
copies of any records so requested.\269\
---------------------------------------------------------------------------

    \269\ See proposed Rule 17ad-7(h)(1).
---------------------------------------------------------------------------

    Proposed Rule 17ad-7(h)(2) would provide that a registered transfer 
agent using a third party to maintain, retain, or preserve records has 
independent access to such records if it can regularly access the 
records without the need of any intervention by the third party and 
through such access (1) permit examination of the records at any time 
by representatives of the Commission or its ARA; and (2) promptly 
furnish legible, true, complete, and current copies of such 
records.\270\ Where a transfer agent is utilizing blockchain-based or 
other distributed ledger technology, it would have independent access 
where it is able to view the records maintained on the blockchain or 
other distributed-ledger, and can through such access permit 
examination and promptly furnish copies, as noted immediately above.
---------------------------------------------------------------------------

    \270\ See proposed Rule 17ad-7(h)(2).
---------------------------------------------------------------------------

    The requirements in proposed Rule 17ad-7(h)(1) are similar to the 
requirements of existing Rule 17ad-7(g) in that the transfer agent 
would be required to obtain an agreement, in writing, with the third 
party stating that the records are subject to examination by 
representatives of the Commission and its ARA, if not the Commission, 
and that the third party would furnish copies of the records upon 
demand. In addition, however, proposed rule 17ad-7(h)(1) would also 
require the registered transfer agent to file that written agreement 
with the Commission and its ARA, if not the Commission, and require the 
third party to promptly furnish copies of any records so requested and 
permit examination of such records during regular business hours. These 
additional requirements would help to ensure that Commission and ARA 
staff have access when needed to transfer agent records being 
maintained, retained, or preserved by third parties. In addition, 
proposed Rule 17ad-7(h)(1) would provide an exception for registered 
transfer agents that have, and maintain at all times, independent 
access to any records maintained, retained, or preserved by a third 
party. These transfer agents would not be required to obtain an 
agreement from the third party.
    In the Commission's experience, despite the existing requirement in 
Rule 17ad-7(f)(6) for third party recordkeepers maintaining records for 
transfer agents to file a written undertaking with the Commission and 
ARA, they do not always do so. Under proposed rule 17ad-7(h)(1), the 
Commission would place the obligation directly on the registered 
transfer agent. Requiring registered transfer agents to have a written 
agreement with any third party recordkeepers would foster 
accountability by the transfer agent, in that the third party would be 
bound to certain commitments to the transfer agent, which the transfer 
agent would be able to enforce through contractual remedies. The third 
party's acknowledgement in the proposed written agreement that the 
records held by the third party for the transfer agent are subject at 
any time to examination by representatives of the Commission or ARA 
would inform the third party of the importance of maintaining the 
records as required and providing them, upon request, for examination.
    Proposed Rule 17ad-7(h)(3) would further provide that any agreement 
with a third party to maintain, retain, or preserve records will not 
relieve a registered transfer agent from the responsibility to 
maintain, retain, or preserve records as required under this 
chapter.\271\ The requirements of proposed Rule 17ad-7(h)(3) are 
substantially similar to the requirements of existing Rule 17ad-
7(f)(6)(ii) which states that agreement with a third party to maintain 
records shall not relieve a registered transfer agent from its 
responsibility to prepare and maintain records as specified in this 
section or in Rule 17ad-6. The changes the

[[Page 56989]]

Commission is proposing would update and conform the language in this 
provision with the other proposed changes to Rule 17ad-7(f).
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    \271\ See proposed Rule 17ad-7(h)(3).
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d. Prompt Production of Records
    Existing Rule 17ad-7(f) requires transfer agents that use 
electronic storage media or micrographic media to store their records 
to have available at all times for examination ``facilities to project 
or produce immediately easily readable images of such records'' and to 
``[b]e ready at all times to provide such records'' that the Commission 
or the transfer agent's ARA requests,\272\ but does not explicitly 
require the prompt production (or examination) of such records. 
Further, there is no similar provision for records that are not stored 
using electronic storage media or micrographic media. At the same time, 
if a transfer agent uses a third party to maintain or preserve some or 
all of its required records using electronic storage media or 
micrographic media, existing Rule 17ad-7(f)(6), requires the third 
party to file a written undertaking with the Commission or the transfer 
agent's ARA stating that, among other things, the third party ``hereby 
undertakes to permit examination of such books and records at any time 
. . . and to promptly furnish to said Commission or its designee true, 
correct, complete, and current hard copies of any or all or any part of 
such books and records.'' \273\
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    \272\ See Exchange Act Rule 17ad-7(f)(2)(i) and (ii), 17 CFR 
240.17Ad-7(f)(2)(i) and (ii).
    \273\ Exchange Act Rule 17ad-7(f)(6)(i), 17 CFR 240.17Ad-
7(6)(i).
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    In the Commission's supervisory experience, clear, explicit 
requirements to promptly produce and permit examination of records are 
necessary and appropriate to help the Commission to fulfill its 
statutory mandate to regulate and oversee registered transfer agents 
and facilitate examination of transfer agent records by Commission and 
ARA staff. Accordingly, proposed Rule 17ad-7(g) would require every 
registered transfer agent, with respect to any record required to be 
maintained, retained, or preserved under this section, or otherwise 
subject to examination under section 17(b) of the Exchange Act, to 
provide promptly upon demand from the representatives of the Commission 
or the transfer agent's ARA a legible, true, complete, and current copy 
of such record in a reasonably usable electronic format.\274\
---------------------------------------------------------------------------

    \274\ See proposed Rule 17ad-7(g).
---------------------------------------------------------------------------

    This proposed requirement is necessary and appropriate to 
facilitate examination of transfer agent records by Commission and ARA 
representatives. The proposed rule would create a simplified, single 
requirement applicable to all records subject to examination under 
Section 17(b) of the Exchange Act, regardless of whether the records 
are maintained in a paper-based or electronic format. It would require 
records to be produced promptly upon request. Promptly, in this 
context, means making reasonable efforts to produce records requested 
by Commission or ARA representatives without delay. In the Commission's 
experience, given the widespread use of electronic recordkeeping, 
transfer agents have the technical capability to furnish records within 
a few hours of a request, although they may request additional time to 
review and prepare them prior to production. Thus, the Commission 
expects that only in unusual circumstances would a registered transfer 
agent be able to delay furnishing records for more than one business 
day and still meet the ``promptly'' standard.
    The proposed rule would require records to be produced in a 
reasonably usable electronic format. This means that any electronic 
recordkeeping system used by a transfer agent would need to be able to 
download and transfer a copy of a record in a reasonably usable 
electronic format to meet this obligation. A reasonably usable 
electronic format would be a format that is compatible with commonly 
used systems for accessing and reading electronic records and, as a 
result, may change over time as technology evolves. This proposed 
requirement is designed to prevent situations where regulators receive 
files in proprietary formats they cannot open or review.
    The proposed rule would require transfer agents to provide legible, 
true, complete, and current copies of records requested by Commission 
or ARA representatives. This provision would necessarily require a 
transfer agent to have controls in place to verify the quality and 
accuracy of its records to ensure that any records provided to 
Commission or ARA representatives are legible (capable of being read), 
true (accurate and authentic), complete, and current.
4. Delivery of Records to Successor Transfer Agent
    Existing Rule 17ad-7(h) provides that when a registered transfer 
agent ceases to perform transfer agent functions for an issue, the 
responsibility of such transfer agent under Rule 17ad-7 to retain the 
records required to be made and kept under Rule 17ad-6(a)(1), (6), (9), 
(10), and (11), (b) and (c) shall end upon delivery of such records to 
the successor transfer agent.
    The Commission proposes to renumber this provision as Rule 17ad-
7(i) and add language specifying that a transfer agent may also deliver 
certain required records to the issuer or the issuer's designee to end 
its responsibility to retain those records.\275\ In addition, the 
Commission proposes to add a requirement for registered transfer agents 
to deliver, provide, or otherwise make available, to the issuer or the 
issuer's designee all records required to be made and kept current 
under Rule 17ad-6(a)(1), (6), (9), (10), and (11), (b) and (c) related 
to an issue within 15 calendar days after ceasing to perform transfer 
agent functions for that issue.\276\
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    \275\ See proposed Rule 17ad-7(i).
    \276\ Id.
---------------------------------------------------------------------------

    The Commission has received issuer complaints noting that two 
primary conflicts arise between transfer agents and issuers: (1) fee 
disputes and (2) termination/succession issues. Disputes between 
issuers and transfer agents can interfere with the transfer agent's 
processing, recordkeeping, and safeguarding and therefore cause 
disruptions with the clearance and settlement system.\277\ For example, 
issuers have noted that some transfer agents, after being terminated by 
the issuer, have delayed or have refused to hand over securityholder 
records to successor transfer agents unless the issuer pays a 
termination fee \278\ that was not previously agreed upon by both 
parties. The withholding of securityholder records does not allow the 
successor transfer agent to ensure the master securityholder file and 
other records are accurate.
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    \277\ See 2015 Concept Release, supra note 4, at 81978.
    \278\ See id. It is the Commission staff's understanding that 
typical termination fees may range from about $1,000 to $5,000, 
though disputes like those described herein may involve a transfer 
agent's demand for fees as high as $30,000.
---------------------------------------------------------------------------

    If the relationship between an issuer and a transfer agent is 
terminated, and the issuer engages a new transfer agent, it is 
essential to the issuer, its securityholders, and market participants 
who may seek to trade the issuer's securities, that the issuer's 
records are promptly delivered to the new transfer agent to provide an 
orderly continuity of services. To promote the continuous and accurate 
recordkeeping of issuer and securityholder records, this provision 
would require that all relevant master securityholder files, transfer 
journals, control books, records of cancelled securities certificates, 
and other key records be delivered, provided, or otherwise made 
available

[[Page 56990]]

to the issuer or its designee no later than 15 calendar days of the 
transfer agent ceasing to perform transfer agent functions for an 
issue.\279\ Based on the Commission's experience supervising transfer 
agents, 15 calendar days is sufficient time for a transfer agent to 
identify the relevant documents and provide copies of such documents to 
the issuer or the issuer's designee, such as a successor transfer 
agent.
---------------------------------------------------------------------------

    \279\ See proposed Rule 17ad-7(i).
---------------------------------------------------------------------------

    The timely transfer of issuer and securityholder records is 
essential to maintaining the accuracy and continuity of critical 
transfer agent functions that support the national clearance and 
settlement system. As discussed above, delays in producing or 
transmitting documents and records can create operational gaps that 
impede a successor transfer agent's ability to commence servicing the 
issuer's securities, potentially affecting issuers, investors, and 
downstream market participants who rely on accurate and current records 
to process transactions and maintain orderly markets. Requiring 
transfer agents to make these critical records available provides 
certainty that a successor transfer agent will be able to resume core 
functions on behalf of the issuer and its securityholders in a timely 
manner, reducing the likelihood and duration of disruptions that could 
interfere with recordkeeping, distributions, transfers, and other 
essential services. These concerns underscore why a clear and 
enforceable requirement to deliver all relevant documents within a 
defined period is necessary to support the continuous and accurate 
servicing of securityholder accounts, to mitigate the risks of service 
interruptions, and to help ensure the safe and efficient functioning of 
the national clearance and settlement system.
5. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Rule 17ad-7. In particular, the Commission requests 
comments on the following:
    90. Is the proposed uniform six-year retention period appropriate 
for most transfer agent records? Are there categories of records that 
should have a shorter or longer retention period? If so, which ones and 
why?
    91. The proposed rule would extend the retention requirement to 
cover all records required to be made or kept under the Exchange Act, 
not just those specified in Rule 17ad-6. Are there categories of 
records currently created and maintained by transfer agents in the 
ordinary course of business that should be explicitly excluded from 
this expanded scope? If so, which ones and why? Do commenters believe 
that this requirement would conflict with any other Commission 
recordkeeping requirement (for example, for transfer agents that are 
also registered broker-dealers)?
    92. Would the proposed uniform six-year retention period create 
disproportionate compliance burdens for smaller or less complex 
transfer agents, such as those that perform transfer agent functions 
solely for their own or affiliated companies' securities? Should the 
Commission consider tiered retention requirements based on transfer 
agent size or complexity?
    93. With respect to records that would be subject to a retention 
requirement under the proposed expansion of Rule 17ad-7(a), do transfer 
agents already create and maintain such records in the ordinary course 
of their operations, and if so, for how long are such records currently 
retained in practice? Are there categories of records that transfer 
agents currently create and use operationally but do not retain for any 
defined period, such that the proposed rule would require not only a 
new retention obligation but also changes to existing systems, 
policies, or infrastructure to preserve records that are currently 
discarded or overwritten after use? Please identify any such record 
categories and describe the operational, technological, and cost 
implications of retaining them for six years.
    94. The proposed rule would require electronic recordkeeping 
systems to maintain an audit trail that tracks access, modification, 
and deletion of records, including the identity of the user and the 
date and time of the action or attempted action. Are there 
circumstances in which maintaining such an audit trail would be 
technically infeasible or operationally impractical, such as with 
legacy systems or certain cloud-based platforms? How should the rule 
address such circumstances?
    95. The proposed rule would replace the term ``electronic storage 
media'' with ``electronic recordkeeping system.'' Is the proposed 
definition for this term sufficiently clear and technology-neutral to 
accommodate current and emerging recordkeeping technologies, including 
cloud-based platforms, distributed ledger systems, and AI-driven 
recordkeeping tools? Are there technologies or systems that might fall 
outside this definition that should be covered?
    96. The proposed rule would remove all references to micrographic 
media, reflecting the Commission's understanding that registered 
transfer agents have largely moved away from such technology. Are there 
transfer agents that continue to rely on micrographic media for 
recordkeeping? If so, what transition period or accommodation, if any, 
would be appropriate to allow such transfer agents to come into 
compliance with the amended rule?
    97. The proposed rule would require transfer agents to implement 
controls to ensure the continuity of records across their entire 
lifecycle, without regard to system or technology upgrades, staff 
changes, or format changes. What specific challenges do transfer agents 
face in ensuring record continuity across system migrations, technology 
upgrades, or changes in service providers? Are there particular 
standards or frameworks such as those developed by the National 
Institute of Standards and Technology (NIST) or the International 
Organization for Standardization (ISO) that the Commission should 
reference or incorporate to provide clearer guidance on continuity 
requirements?
    98. Would there be situations in which a transfer agent is unable 
to obtain the agreement required under proposed Rule 17ad-7(h) from a 
third-party service provider? If so, what requirements would be 
appropriate?
    99. Do commenters agree that a transfer agent utilizing blockchain-
based or other distributed ledger technology would have independent 
access to such records consistent with proposed Rule 17ad-7(h)(2) such 
that the transfer agent would be able to regularly access and view the 
records maintained on the blockchain or other distributed-ledger 
without the need of any intervention by a third party, and could 
through such access permit examination of the records and promptly 
furnish copies of the records?
    100. Should the Commission require transfer agents to maintain a 
duplicate copy of each required record, separately from the original, 
using the same controls and for the same retention period as the 
original? Would such a requirement be practical and cost-effective for 
transfer agents of all sizes and complexity? Should such a rule specify 
minimum standards for the geographic or logical separation of original 
and duplicate records, such as requiring that duplicates be maintained 
at a different physical location or on a separate network?
    101. The proposed rule would require transfer agents to deliver, 
provide, or otherwise make available to the issuer or its designee all 
specified records within 15 calendar days of ceasing to

[[Page 56991]]

perform transfer agent functions for an issue. Is 15 calendar days a 
sufficient and realistic timeframe for all transfer agents, regardless 
of the size or complexity of the issue? Should the rule provide for 
extensions of this deadline in specified circumstances, such as those 
involving disputes between the transfer agent and the issuer, or 
operational disruptions? If so, what specified circumstances would 
warrant such an extension and what process should govern such 
extensions? Should the Commission consider alternative approaches to a 
transfer agent's maintenance, retention, and preservation of records? 
Why or why not? If so, what alternative approaches should the 
Commission consider? Please explain in detail.

I. Amendments to Rule 17ad-10

    The Commission adopted Rule 17ad-10 in 1983 to ensure the accuracy 
of securityholder records and to address potential harm caused by 
inaccurate securityholder records.\280\ It requires each recordkeeping 
transfer agent to promptly and accurately post certificate detail to 
the master securityholder file after a security is transferred, 
purchased, redeemed or issued. The meaning of the term ``promptly'' 
varies with the relevant transaction but generally means five business 
days, although for certain exempt transfer agents under Rule 17ad-4(b) 
promptly means 30 calendar days, and for transfer agents functioning 
solely for their own or their affiliated companies' securities and 
using batch processing promptly means ten business days.\281\ Timely 
updating of the master securityholder file is required because delayed 
posting or the failure to post would promote the proliferation of 
record inaccuracies that could impede the accurate payment of dividends 
and the processing of proxy solicitations.\282\
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    \280\ See generally, 17ad-9 through 13 Adopting Release, supra 
note 111, at 28232.
    \281\ 17 CFR 240.17Ad-10(a)(2).
    \282\ See infra Section III.J.1 for further discussion of 
transfer agents' paying agent activities.
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    The Commission proposes amending Rule 17ad-10 to specify that the 
rule applies to both certificated and uncertificated securities 
equally, align the ``prompt'' posting timeframe to the modern 
settlement cycle,\283\ and modernize the rule text by replacing 
references to physical processes, hard copy records, and mail with 
technology neutral terms and standards. The proposed amendments are 
narrowly tailored to these three areas and mirror the standards and 
practices the Commission has already observed transfer agents adopt 
operationally. Specifically, the Commission proposes replacing the term 
``certificate detail'' as used in this rule, with ``position detail'' 
to conform to the changes to Rule 17ad-9.\284\ Similarly, the 
Commission proposes amending its rules to remove references to ``hard 
copy'' records, physical processes, and mail and replace them, where 
necessary, with technology neutral terms. Lastly, the Commission seeks 
to revise the ``buy-in'' rule by removing the term ``physical 
overissuance,'' replacing it with ``overissuance,'' as the former term 
has led to questions regarding whether it applies to uncertificated 
securities. In connection with that change, the Commission is proposing 
to add a definition for the term ``overissuance'' to specify that the 
rule applies to any overissuance, whether it involves certificated or 
uncertificated securities, to avoid any confusion, as more fully 
described below.
---------------------------------------------------------------------------

    \283\ See 17 CFR 240.15c6-1(a); see also proposed Rule 17ad-2.
    \284\ See proposed Rule 17ad-9.
---------------------------------------------------------------------------

1. Global Amendments
    Consistent with the amended definitions in Rule 17ad-9 discussed 
above,\285\ the Commission is proposing to replace each reference to 
``certificate detail'' throughout Rule 17ad-10 with a reference to 
``position detail,'' including each instance of the term ``certificate 
detail'' in the title of the rule and in paragraphs (a)(1), (a)(3), 
(f), and (h) of Rule 17ad-10.\286\ The Commission also is proposing to 
replace each reference to ``certificate'' with a reference to 
``security,'' including each instance of the term ``certificate'' in 
paragraph (g) of Rule 17ad-10. This will help ensure that the prompt 
posting and other requirements specified in Rule 17ad-10 clearly and 
explicitly apply equally to both certificated and uncertificated 
securities. This is especially important with respect to uncertificated 
securities because turnaround for uncertificated securities is 
accomplished when the transfer agent completes the registration of the 
change in ownership,\287\ and registration of uncertificated securities 
is accomplished when the appropriate position detail reflecting the 
transaction is posted to the transfer agent's master securityholder 
file.\288\ In other words, for uncertificated securities, prompt 
posting is turnaround.
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    \285\ See supra Section III.B.1.
    \286\ See proposed Rule 17ad-10.
    \287\ See 17 CFR 240.17Ad-1(d), (e) (definitions of transfer and 
turnaround).
    \288\ Under the UCC, registration of a new owner for 
uncertificated securities occurs when the issuer (or the issuer's 
agent) registers the purchaser as the new owner on its books. See 
U.C.C. Sec.  8-301 (delivery of uncertificated securities occurs 
when the issuer registers the purchaser as the registered owner on 
its books).
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    Finally, the Commission is proposing to replace outdated references 
to paper-based modes of communication, such as ``dispatch or mail'' 
with the term ``provide,'' which is technology-neutral and broad enough 
to encompass both the manual, mail-based means of communication 
envisioned when the rule was first adopted, and electronic, digital, 
and other means of communication that modern transfer agents might 
utilize. Specifically, the Commission proposes to replace the terms 
``dispatch or mail'' and ``mail'' with the term ``provide'' in 
paragraphs (c)(1), (c)(2), and (d) of Rule 17ad-10.
2. Prompt Posting To Master Securityholder File
    As discussed in connection with the proposed amendments to Rule 
17ad-2, improvements to operational efficiency enabled by advances in 
technology, the widespread availability of near-instantaneous 
electronic communications, and the prevalence of uncertificated 
securities in today's securities markets allow transfer agents to 
process transfers, communicate and share information with outside 
parties, and update and maintain their critical records significantly 
faster than was possible in 1983 when Rule 17ad-10 was first adopted. 
The manual, mail-dependent processes associated with the prompt posting 
of certificate detail have given way to near-instantaneous electronic 
communications and automated processes and workflows. Given these 
advancements, and given that most securities processed by transfer 
agents are uncertificated, it is appropriate to align the timing for 
prompt posting under Rule 17ad-10 with the timing for turnaround under 
Rule 17ad-2, regardless of whether the security being transferred, 
purchased, redeemed, or issued is certificated or uncertificated. 
Indeed, as noted, for uncertificated securities the two processes are 
one and the same. Accordingly, the Commission is proposing to amend 
Rule 17ad-10(a)(2)(i) to redefine ``promptly'' as meaning the shorter 
of one business day or the time period specified by Rule 15c6-1(a) 
under the Exchange Act.\289\ This change aligns with the amendments to 
Rule 17ad-2 and establishes a uniform standard for turnaround that 
matches the requirements for all recordkeeping transfer agents and for 
all securities, whether they are certificated or uncertificated. This 
would mean that,

[[Page 56992]]

under the existing standard securities settlement cycle, all 
recordkeeping transfer agents would be required to promptly and 
accurately post to the master securityholder file debits and credits 
containing minimum and appropriate position detail representing every 
security transferred, purchased, redeemed, or issued within one 
business day after the security is transferred, purchased, issued, or 
redeemed, regardless of whether the security is certificated or 
uncertificated. As discussed above,\290\ linking the prompt posting 
requirement for transfer agents to the existing settlement cycle for 
most broker-dealer securities transactions will help ensure that most 
investors' securities transactions settle within the same time frame, 
regardless of whether the investor holds in street name (i.e., through 
a broker-dealer) or in registered form (i.e., with a transfer agent).
---------------------------------------------------------------------------

    \289\ See proposed Rule 17ad-10(a)(2)(i).
    \290\ See supra Section III.D.1.
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    As a result of this proposed change, the Commission would rescind 
all other meanings of the term promptly from Rule 17ad-10(a)(2). 
Specifically, the Commission would rescind the meaning of promptly for 
(i) recordkeeping transfer agents (other than those that perform 
transfer agent functions for redeemable securities issued by investment 
companies registered under section 8 of the 1940 Act) that are exempt 
transfer agents under Rule 17ad-4(b), (ii) recordkeeping transfer 
agents (other than those that perform transfer agent functions for 
redeemable securities issued by investment companies registered under 
section 8 of the 1940 Act) that perform transfer agent functions solely 
for their own or their affiliated companies' securities issues and 
employ batch processing systems, and (iii) all other recordkeeping 
transfer agents. As noted above, these provisions are no longer 
necessary in light of the technological and operational developments 
that enable transfer agents to promptly update the master 
securityholder file.
3. Communications Between Co-Transfer Agents and Recordkeeping Transfer 
Agents
    Existing Rule 17ad-10(c) requires co-transfer agents to ``dispatch 
or mail promptly'' to the recordkeeping transfer agent a record of 
debits and credits for every security transferred or issued.\291\ 
``Promptly'' in this context means two business days following 
transfers (or daily if the transfer is within five days of the record 
date).\292\ Consistent with the proposed amendments to Rule 17ad-2 
discussed above, the Commission proposes to amend paragraph (c) of Rule 
17ad-10 to require co-transfer agents to provide the required 
information within one business day rather than two.\293\ As discussed, 
advances in technology and other innovations enable co-transfer agents 
to provide records of debits and credits for transferred securities 
within one business day and often contemporaneous with their 
occurrence. This will help support recordkeeping transfer agents' 
ability to meet the new turnaround timing requirements and ensure that 
all registered transfer agents perform their processing obligations 
consistently and timely.
---------------------------------------------------------------------------

    \291\ 17 CFR 240.17Ad-10(c).
    \292\ Id.
    \293\ See proposed Rule 17ad-10(c).
---------------------------------------------------------------------------

    Similarly, existing Rule 17ad-10(d) requires co-transfer agents to 
``respond promptly to all inquiries from the recordkeeping transfer 
agent regarding records required to be dispatched or mailed by the co-
transfer agent'' pursuant to Rule 17Ad-10(c).\294\ For purposes of 
paragraph (d), ``promptly'' means within five business days of receipt 
of an inquiry from the recordkeeping transfer agent.\295\ The 
Commission is proposing to amend paragraph (d) to require co-transfer 
agents to respond within one business day of receipt of an inquiry from 
the recordkeeping transfer agent.\296\ Given the shortened turnaround 
deadlines in Rule 17ad-2 and the changes to paragraph (c) of Rule 17ad-
10 noted above, it is imperative that co-transfer agents respond to 
inquiries from recordkeeping transfer agents in a timely manner. As 
with the proposed amendment to Rule 17ad-10(a), this change comports 
with the uniform standard set forth in Rule 17ad-2 and will help 
support recordkeeping transfer agents' obligations to effect turnaround 
in a timely manner.
---------------------------------------------------------------------------

    \294\ 17 CFR 240.17Ad-10(d).
    \295\ Id.
    \296\ See proposed Rule 17ad-10(d).
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4. Retention of Certificate Detail
    Existing Rule 17ad-10(f) requires every recordkeeping transfer 
agent to retain a record of all ``certificate detail'' (or, as 
proposed, ``position detail'') deleted from the master securityholder 
file for a period of six (6) years from the date of deletion.\297\ The 
Commission adopted this requirement to facilitate the resolution of 
record differences by recordkeeping transfer agents. The Commission 
proposes amending this rule to rescind the language allowing transfer 
agents that do not keep or maintain a ``hard copy'' of the information 
to comply with the rule by adhering to the electronic storage 
requirements set forth in Rules 17ad-7(f) and (g).\298\ This provision 
would no longer be necessary, as the Commission's proposed amendments 
to the recordkeeping rules do not require transfer agents to keep and 
maintain hard copies of records. This proposed amendment would not 
require a particular method for transfer agents to retain records of 
``position detail'' information deleted from the master securityholder 
file, meaning that such information could be maintained, for example, 
by onchain records.
---------------------------------------------------------------------------

    \297\ 17 CFR 240.17Ad-10(f).
    \298\ See proposed Rule 17ad-10(f).
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5. Overissuances
    Existing Rule 17ad-10(g) requires a registered transfer agent, in 
the event of any actual ``physical overissuance,'' that it caused and 
of which it has knowledge, to buy-in securities (i.e., purchase them in 
the open market) equal to the number of shares (in the case of equity 
securities) or principal dollar amount (in the case of debt securities) 
of the overissuance.\299\ The buy-in requirement is designed to deter 
transfer agents from permitting record differences to accrue and 
incentivizes them to maintain complete and accurate records that assure 
that securityholders will receive all appropriate corporate 
distributions and communications.\300\ The Commission is aware, 
however, that the use of the word ``physical'' in referring to an 
overissuance could be read to convey that the rule applies only to an 
overissuance of certificated securities, because they are represented 
by ``physical'' paper certificates. This is not the case. The buy-in 
requirement specified in existing Rule 17ad-10(g) applies to any 
overissuance, whether the overissuance involves certificated or 
uncertificated securities.
---------------------------------------------------------------------------

    \299\ 17 CFR 240.17Ad-10(g)(1).
    \300\ See 17ad-9 through 13 Adopting Release, supra note 111.
---------------------------------------------------------------------------

    An overissuance is a type of record difference, but not all record 
differences are overissuances. Only record differences that result in 
an overissuance require a buy-in under existing Rule 17ad-10(g). When 
Rule 17ad-10(g) was proposed, the term ``physical overissuance'' was 
designed to distinguish between the type of record difference that 
results in an overissuance (i.e., where ``the share or dollar totals in 
the master securityholder file do not balance with the control book'') 
and another type of record difference where ``securities transferred or 
redeemed contain

[[Page 56993]]

certificate detail different from the certificate detail currently on 
the master securityholder file.'' \301\ The distinction is important 
because only the first type of record difference--the type that results 
in an overissuance--requires a buy-in under existing Rule 17ad-10.\302\ 
Importantly, it is possible for the share or dollar totals in the 
master securityholder file to be out of balance with the control book 
for any type of security, whether it is uncertificated or certificated. 
Accordingly, and to avoid future confusion among industry participants, 
the Commission is proposing to remove the word ``physical'' in 
reference to overissuance in the title and throughout paragraph (g) of 
Rule 17ad-10.
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    \301\ 17ad-9 through 13 Proposing Release, supra note 9, at 
47271.
    \302\ See 17ad-9 through 13 Adopting Release, supra note 111, at 
28237.
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    To provide further clarity regarding the meaning of the term 
overissuance, the Commission is proposing to add paragraph (i) to Rule 
17ad-10, which will define overissuance as ``an out-of-balance 
condition wherein the securities issued and outstanding exceed the 
securities authorized and outstanding, as reflected in the transfer 
agent's control book.'' \303\ This proposed definition is appropriate 
because it is not potentially limited to certificated shares through 
use of the term ``physical'' as discussed above, and instead uses 
technology-neutral language that is equally applicable with respect to 
certificated and uncertificated securities. The proposed definition 
would help ensure that transfer agents are accurately and consistently 
applying the term and complying with their obligation to monitor 
against overissuances generally and conduct buy-ins consistent with 
Rule 17ad-10(g).\304\
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    \303\ See proposed Rule 17ad-10(i).
    \304\ See proposed Rule 17ad-10(g).
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6. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to the requirements in Rule 17ad-10. In particular, the 
Commission requests comments on the following:
    102. The proposed rule would redefine ``promptly'' for purposes of 
Rule 17ad-10(a) as the shorter of one business day or the time period 
specified by Rule 15c6-1(a), aligning the prompt posting requirement 
with the current T+1 settlement cycle. Is this standard achievable for 
all categories of transfer agents and all types of securities 
transactions, including those involving certificated securities, 
complex corporate actions, or securities issued by smaller issuers? Are 
there transaction types or operational circumstances that would make 
one-business-day posting impractical or infeasible?
    103. The proposed rule would eliminate the existing differentiated 
``promptly'' standards for exempt transfer agents under Rule 17ad-4(b), 
transfer agents using batch processing systems, and all other 
recordkeeping transfer agents. Would the elimination of these 
differentiated standards create disproportionate compliance burdens for 
smaller or less technologically sophisticated transfer agents? Should 
the Commission consider an exemption or different standards for certain 
types of transfer agents, or a phased implementation schedule or 
transitional relief for transfer agents that would need to 
significantly upgrade their systems to meet the new standard?
    104. Should the Commission consider allowing multiple recordkeeping 
transfer agents to jointly but separately maintain the master 
securityholder file for a particular issue across multiple files and 
systems? If so, how would the prompt posting and overissuance 
requirements in Rule 17ad-10 apply in such arrangements, and what 
additional safeguards or coordination requirements would be necessary 
to ensure accuracy and integrity of the master securityholder file?
    105. Should transfer agents that maintain the master securityholder 
file exclusively on an immutable blockchain network be exempt from the 
record deletion and retention requirement set forth in Rule 17ad-10(f), 
given that records created on such networks cannot be ``deleted'' in 
the traditional sense? If so, what alternative requirements, if any, 
should apply to ensure that the purposes of Rule 17ad-10(f) are 
achieved?
    106. Should the Commission amend Rule 17ad-10(h) to eliminate the 
provision stating that recordkeeping transfer agents shall not be 
required to add certificate detail (or position detail, as proposed to 
be amended) to the master securityholder file for certificates issued 
prior to the effective date of this section, which was September 30, 
1983?
    107. Should the Commission consider alternative approaches to 
ensuring that the requirements of Rule 17ad-10 apply equally and 
effectively to uncertificated securities, beyond the proposed 
replacement of ``certificate detail'' with ``position detail'' 
throughout the rule? For example, should the Commission consider 
adopting separate, tailored provisions for uncertificated securities 
that better reflect the operational realities of maintaining and 
updating securityholder records in a fully electronic environment? 
Please explain.

J. Amendments to Rule 17ad-12

1. Background
    A significant number of registered transfer agents provide 
administrative, recordkeeping, processing, and custody services 
associated with distributing cash and stock dividends, bond principal 
and interest, mutual fund redemptions, and other payments to 
securityholders, a constellation of services often referred to as 
``paying agent'' services.\305\ These activities often require transfer 
agents to receive, accept, and hold funds or securities for periods 
ranging from less than one day to as long as 30 days before 
distributing them to intended recipients.\306\ In some instances, 
transfer agents may hold residual or unclaimed funds and securities for 
extended durations when the intended recipient is lost or unresponsive 
before distribution or escheatment under applicable law.\307\
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    \305\ 2015 Concept Release, supra note 4, at Section VI.C 
(internal citations omitted). Exchange Act Rule 17ad-17(c)(2) 
defines the term ``paying agent'' to include any issuer, transfer 
agent, broker, dealer, investment adviser, indenture trustee, 
custodian, or any other person that accepts payments from the issuer 
of a security and distributes the payments to the holders of the 
security. 17 CFR 240.17Ad-17(c)(2).
    \306\ 2015 Concept Release, supra note 4, at Section VI.C 
(internal citations omitted).
    \307\ Id.; see also Transfer Agent Safeguarding of Funds and 
Securities, OCIE Risk Alert (Feb. 13, 2019), available at https://www.sec.gov/files/OCIE%20Risk%20Alert%20-%20Transfer%20Agent%20Safeguarding.pdf (last visited Mar. 23, 2026).
---------------------------------------------------------------------------

    The scope and scale of these activities are significant. In 2014, 
transfer agents distributed over $2.4 trillion in securityholder 
dividends and interest payments.\308\ In 2024, the amount rose to 
nearly $4.4 trillion in dividend disbursements and interest 
payments.\309\ These figures do not include distributions made by 
mutual fund transfer agents.\310\ This data underscores

[[Page 56994]]

the increasing magnitude and systemic importance of the paying agent 
functions performed by registered transfer agents. Operational 
disruptions have historically demonstrated the potential market impact 
of custody and processing failures: the late-1960s Paperwork Crisis 
(including widespread physical-certificate backlogs and theft), the 
2008 financial crisis, and the 2012 flooding of DTCC's securities vault 
during Superstorm Sandy each highlighted the importance of safe, 
accurate, and efficient delivery of funds and securities--whether 
certificated or uncertificated--for market integrity and investor 
protection.\311\
---------------------------------------------------------------------------

    \308\ This figure is based on transfer agent annual reports 
filed with the Commission on Form TA-2 under the Exchange Act for 
the 2014 reporting period, which are publicly available once filed. 
See generally, Exchange Act Rule 17Ac2-2(a), 17 CFR 240.17Ac2-2(a); 
SEC Form TA-2, 17 CFR 249b.102.
    \309\ This figure is based on transfer agent annual reports 
filed with the Commission on Form TA-2 under the Exchange Act for 
the 2024 reporting period, which are publicly available once filed. 
See generally, Exchange Act Rule 17Ac2-2(a), 17 CFR 240.17Ac2-2(a); 
SEC Form TA-2, 17 CFR 249b.102.
    \310\ For example, based on information received in response to 
information requests by Commission staff, we understand that 
aggregate gross purchase and redemption activity for some of the 
larger mutual fund transfer agents has ranged anywhere from $3.5 
trillion to nearly $10 trillion just for a single entity in a single 
year. As discussed in Section II.D, we are proposing to amend Form 
TA-2 to include this information.
    \311\ 2015 Concept Release, supra note 4, at Section VI.C 
(internal citations omitted).
---------------------------------------------------------------------------

    Given transfer agents' custody and paying agent roles, risks 
include fraud, theft, misappropriation, recordkeeping errors, 
attachment (e.g., judgments against a transfer agent), and insolvency 
(e.g., commingling of issuer or securityholder funds with transfer 
agent funds, potentially leading to those issuer or securityholder 
funds being treated as general assets of the transfer agent in 
bankruptcy).\312\ As operations have become increasingly automated and 
data-driven, transfer agents also face operational and information-
security risks that can affect ownership interests of securityholders 
and disrupt market activity, particularly in light of electronic 
linkages to DTC and other market participants.\313\
---------------------------------------------------------------------------

    \312\ Id.; see also OCIE Risk Alert, supra note 307.
    \313\ 2015 Concept Release, supra note 4, at Section VI.C 
(internal citations omitted); see also DTCC During Market Turmoil 
(July 2, 2021), available at https://www.dtcc.com/dtcc-connection/articles/2021/july/02/dtcc-during-market-turmoil (last visited Mar. 
23, 2026).
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2. Existing Requirements Under Rule 17ad-12
    Rule 17ad-12 is the safeguarding rule. It requires registered 
transfer agents (1) to assure that all securities in their custody or 
possession are held in safekeeping and handled, in light of all facts 
and circumstances, in a manner reasonably free from risk of theft, loss 
or destruction and (2) to assure that all funds in their custody or 
possession are protected, in light of all facts and circumstances, 
against misuse.\314\ In evaluating which particular safeguards and 
procedures must be employed, Rule 17ad-12 specifies that the cost of 
the various safeguards and procedures as well as the nature and degree 
of potential financial exposure are two relevant factors.\315\
---------------------------------------------------------------------------

    \314\ 17 CFR 240.17Ad-12(a)(1) and (2).
    \315\ 17 CFR 240.17Ad-12(a)(2).
---------------------------------------------------------------------------

    When Rule 17ad-12 was first proposed in 1982, the Commission noted 
that ``registered transfer agents, in addition to possess[ing] 
securities in transfer, may have custody and possession of substantial 
amounts of funds and securities for a variety of reasons'' and that it 
was proposing Rule 17ad-12 ``to strengthen investor protection.'' \316\ 
At the time, the Commission was primarily concerned with transfer 
agents maintaining physical custody of funds and securities through 
their role in maintaining balance certificates, administering DRIPs, 
retaining abandoned dividend checks and certificates under state 
abandoned property laws, maintaining supplies of unissued certificates, 
distributing cash dividends, and processing mutual fund 
redemptions.\317\ The examples of ``safekeeping'' measures a transfer 
agent might employ were indicative of the focus on physical possession 
or control: dual control vaults, sign-in procedures for vault entry, 
closed circuit TV cameras, security guards, locked doors to offices 
where transfer agent activities are performed, identification badges by 
employees, and password procedures or terminal access controls for 
system terminals in the transfer agent's office, among others.\318\
---------------------------------------------------------------------------

    \316\ 17ad-9 through 13 Proposing Release, supra note 9, at 
47274.
    \317\ Id.
    \318\ Id.
---------------------------------------------------------------------------

    Other rules touch on mitigating risks associated with transfer 
agents' activities. For example, Rule 17Ad-13 requires an independent 
accountant's annual report concerning internal accounting control and 
related procedures for the transfer of record ownership and the 
safeguarding of related funds and securities,\319\ and Rule 17ad-17 
addresses a narrow aspect of paying agent activity--searches for lost 
securityholders and notices to unresponsive payees.\320\ However, these 
rules do not prescribe specific minimum standards for the complex 
administrative, recordkeeping, and processing activities associated 
with transfer agents' paying agent services, nor do they explicitly 
address operational and information security risks that arise in 
modern, largely electronic environments.
---------------------------------------------------------------------------

    \319\ See 17 CFR 240.17Ad-13.
    \320\ See 17 CFR 240.17Ad-17.
---------------------------------------------------------------------------

3. Modern Transfer Agent Activities and the Expanded Risk Landscape
    While many paying agent activities remain similar in kind to those 
contemplated in 1982, their scope, volume, and complexity have 
dramatically increased. Modern transfer agents routinely:
     Receive and hold issuer or securityholder funds and 
securities prior to distribution, exposing them to custody and delivery 
risks over varied holding periods;
     Maintain residual or unclaimed funds and securities for 
extended durations due to lost contact or unresponsive payees, 
implicating escheatment obligations;
     Execute complex distribution workflows--e.g., determining 
record-date eligibility; calculating and balancing cash dividends or 
stock dividend equivalents; issuing, registering, and delivering 
securities in certificated or book-entry form; printing and posting 
payments; reconciling checks and disbursements; and providing ancillary 
services (e.g., stops on lost/stolen checks or certificates, reissues, 
paid-check copies, and IRS tax reporting); \321\ and
---------------------------------------------------------------------------

    \321\ 2015 Concept Release, supra note 4, at Section VI.C 
(internal citations omitted).
---------------------------------------------------------------------------

     Administer special distributions (e.g., settlements and 
litigations) requiring granular reconciliation of ownership records 
across time windows and eligibility criteria, where errors can trigger 
investor loss and issuer/agent liability.\322\
---------------------------------------------------------------------------

    \322\ Id.
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    At the same time, the widespread use of uncertificated securities, 
including tokenized or book-entry securities, and end-to-end automation 
has introduced material operational and information-security risks. 
Transfer agents store, access, and manipulate data related to the 
securities and funds they hold. Unauthorized or inappropriate access or 
failure of those systems can directly lead to loss, misappropriation, 
or disruption of market activity--including among street-name owners 
via electronic linkages to DTC.\323\ In the Commission's experience, 
there is wide variance among transfer agents' practices concerning 
information security and operational risk management, and it is not 
uncommon for failures in information security or operational risk 
management to directly cause or contribute to losses through theft or 
misappropriation.\324\ While physical security is vitally important, 
cybersecurity and operational threats are equally vital to an effective 
safeguarding program.
---------------------------------------------------------------------------

    \323\ 2015 Concept Release, supra note 4, at Section VI.E 
(internal citations omitted).
    \324\ See OCIE Risk Alert, supra note 307.
---------------------------------------------------------------------------

    Yet Rule 17ad-12 focuses on physical custody and does not provide 
clear, definitive standards for safeguarding

[[Page 56995]]

uncertificated securities, nor does it mandate a comprehensive risk-
management framework capable of addressing cybersecurity and 
operational threats at the scale of modern activities. Further, risks 
such as recordkeeping errors, attachment, and insolvency remain salient 
and are not fully addressed by the existing safeguarding regime.
4. Proposed Amendments
    Given the evolving roles of transfer agents, the magnitude of funds 
and securities they process and hold, increasing importance of 
cybersecurity and operational risk management in protecting investor 
and issuer funds and securities, more specificity and a robust, 
comprehensive standard is necessary to better protect investors, 
facilitate the prompt and accurate clearance and settlement of 
securities transactions, and preserve the resilience of the national 
clearance and settlement system.\325\ Reframing Rule 17ad-12 as an 
outcomes-based, policies-and-procedures requirement--supplemented by 
targeted minimum safeguards--is both necessary and appropriate in the 
public interest and for the protection of investors to:
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    \325\ See In the Matter of Columbia Management Investment 
Services Corp., Exchange Act Release No. 80016 (Feb. 10, 2017) 
(settled matter) (finding that the transfer agent's Records 
Management Manager ``viewed sensitive personal account information 
such as addresses, dates of birth, and identification numbers'' to 
misappropriate foreign deceased shareholders' funds and securities); 
In The Matter of Equiniti Trust Company, LLC f/k/a American Stock 
Transfer & Trust Company, LLC, Exchange Act Release No. 100780 (Aug. 
20, 2024) (settled matter) (finding that the transfer agent 
``suffered two separate cyber incidents in 2022 and 2023, 
respectively, that led to the net loss of approximately $4.08 
million total in client funds'').
---------------------------------------------------------------------------

     Explicitly cover all asset forms, including uncertificated 
securities, by extending the safeguarding requirement to 
misappropriation, damage, and improper or unauthorized access--terms 
that directly encompass electronic records and modern data systems;
     Mandate segregation of funds, requiring that issuer, 
securityholder, and other third-party funds be maintained in a bank 
account designated as a ``for the benefit of'' account, distinct from 
any transfer agent operating accounts, which will help ensure that 
those funds are not treated as the transfer agent's general assets in 
the event of insolvency and reduce risks from commingling, attachment, 
and operational confusion;
     Require business continuity plans (``BCP'') to address 
events posing significant operational disruption risks--ensuring timely 
recovery of records and resumption of operations and obligations and 
providing a baseline of preparedness to help mitigate local and 
systemic risks; and
     Establish a comprehensive risk-management framework to 
identify, measure, monitor, and mitigate material custody, operational, 
cybersecurity, and related risks--calibrated to each transfer agent's 
business model and services--providing flexibility while ensuring 
consistent, minimum standards across the industry.
    Accordingly, the Commission is proposing to reframe Rule 17ad-12 as 
a comprehensive risk management rule. Specifically, under proposed 
amendments to Rule 17ad-12, a registered transfer agent would be 
required to establish, maintain, and enforce written policies and 
procedures reasonably designed to (i) ensure that all securities and 
funds in the transfer agent's possession, control, or custody are 
protected at all times against the risk of theft, loss, 
misappropriation, misuse, damage, destruction, and improper or 
unauthorized access and (ii) identify, measure, monitor, and mitigate 
any material custody, operational, cybersecurity, and other risks posed 
by or associated with the transfer agent's business, activities, and 
operations.\326\ This approach would help establish clear but flexible 
compliance requirements that would permit each transfer agent to 
develop policies and procedures tailored to its risks and other 
characteristics. The specific policies and procedures would still need 
to comply with the minimum requirements specified in the rule but would 
otherwise be within the discretion of the transfer agent depending on 
the nature and scope of the transfer agent's services and activities.
---------------------------------------------------------------------------

    \326\ Proposed Rule 17ad-12(a).
---------------------------------------------------------------------------

    The rule would also require that all issuer, securityholder, and 
other third-party funds held by a registered transfer agent be 
maintained in a bank account designated as a ``for the benefit of'' 
account separate from any other bank account of the registered transfer 
agent.\327\ The proposed rule would not, however, require transfer 
agents to maintain segregation of third-party funds on a client-by-
client basis. This requirement would help ensure that a transfer 
agent's operational funds are not commingled with issuer, 
securityholder, or other third-party funds and that those issuer, 
securityholder, or third-party funds are kept bankruptcy remote in the 
event the transfer agent enters bankruptcy or otherwise goes out of 
business, thereby facilitating access of issuers, securityholders, and 
other third parties to funds that are rightfully theirs.
---------------------------------------------------------------------------

    \327\ Proposed Rule 17ad-12(b).
---------------------------------------------------------------------------

    Finally, the amended rule would require transfer agents to 
establish, maintain, and enforce a written business continuity plan 
that (i) identifies and addresses events that pose a significant risk 
of disrupting the transfer agent's operations; (ii) ensures the timely 
recovery of the transfer agent's records; (iii) enables the timely 
resumption of the transfer agent's operations and fulfillment of its 
responsibilities and obligations; and (iv) is tested, reviewed, and 
updated no less frequently than annually.\328\ This requirement is 
necessary and appropriate to ensure that registered transfer agents 
address and mitigate the significant risks that disruptions pose to 
investors, issuers, the securities markets, and the national clearance 
and settlement system. As discussed above, any interruption to a 
transfer agent's functions--whether caused by natural disaster, 
operational failure, cyber incident, employee malfeasance, or other 
events--can result in significant delays or errors in the delivery of 
funds and securities, lead to the loss of physical or electronic 
records, funds or securities, or in some cases jeopardize the ownership 
interests of securityholders. Based on the Commission's supervisory 
experience, historical disruptions, including those triggered by severe 
weather events and other operational shocks, have demonstrated that the 
continuity of transfer agent operations is essential to maintaining 
market stability and protecting investors. The Commission understands 
that modern transfer agents rely extensively on electronic systems for 
recordkeeping, processing, and communication with issuers, 
securityholders, and other market participants. These systems introduce 
dependencies and vulnerabilities that did not exist when the transfer 
agent rules were first adopted, including the risk that a system 
outage, data loss, or cybersecurity incident could impair a transfer 
agent's ability to process transactions, access or reconcile records, 
or fulfill its obligations as a paying agent or custodian. Because 
transfer agents often serve as a critical link between issuers, 
registered securityholders, depositories, and other intermediaries, an 
operational disruption at a single transfer agent can have broader 
effects on trading, clearance and settlement, and investor access to 
funds or securities. For these reasons, requiring registered transfer 
agents to establish, maintain, and enforce a written business 
continuity plan is a key component of

[[Page 56996]]

a modernized safeguarding framework and is necessary to mitigate the 
operational and information security risks faced by contemporary 
transfer agents. The requirement that the business continuity plan 
ensure the timely recovery of the transfer agent's records is designed 
to ensure that each transfer agent considers how to address the 
recovery of both physical and electronic records. For example, 
duplicate copies of records that are kept separate from the originals 
may serve as a safeguard against data loss, corruption, or tampering. 
As such, duplicate copies of records may be part of a transfer agent's 
business continuity plan, enabling the timely recovery of records and 
resumption of operations if needed. The requirement that the business 
continuity plan be tested, reviewed, and updated no less frequently 
than annually is designed to help ensure that each transfer agent's 
plan remains current, effective, and appropriately calibrated to the 
transfer agent's technology, business model, scale, and risk profile.
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    \328\ Proposed Rule 17ad-12(c).
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    The proposed amendments to Rule 17ad-12 will provide an outcomes-
based but measurable standard that enables transfer agents to tailor 
their risk management to their particular operations while establishing 
a consistent minimum baseline of preparedness across the industry. 
Given the volume of assets handled by transfer agents and the 
dependence of issuers and investors on their uninterrupted operation, 
reframing Rule 17ad-12 as a comprehensive risk management rule is 
necessary and appropriate to promote the prompt and accurate clearance 
and settlement of securities transactions, the safeguarding of 
securities and funds, and to protect investors and the public interest.
5. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Rule 17ad-12. In particular, the Commission requests 
comments on the following:
    108. Is an outcomes-based, policies and procedures approach 
appropriate for registered transfer agents' risk management, or should 
the rule specify more prescriptive minimum standards for particular 
types of risks or activities?
    109. Should the Commission provide guidance on what would 
constitute a ``material'' custody, operational, cybersecurity, or other 
risk that would need to be addressed in a transfer agent's risk 
management policies and procedures?
    110. Are the proposed requirements for BCPs adequate to ensure 
timely recovery and resumption of operations after a disruption?
    111. Should transfer agents be required to report cybersecurity 
incidents or other significant operational disruptions to the 
Commission or their ARA within a specified timeframe? If so, what types 
of incidents should trigger a reporting obligation, and what 
information should be included in such reports?
    112. Should transfer agents be required to obtain independent 
assessments of their cybersecurity and operational risk management 
practices, such as SOC 2 reports (i.e., the compliance and privacy 
standard developed by the AICPA) or similar third-party attestations? 
If so, how frequently should such assessments be required, and should 
they be filed with the Commission or made available to ARA staff?
    113. Is the proposed requirement to maintain issuer or 
securityholder funds in segregated bank accounts practical and 
effective from a safeguarding perspective? Should the rule address 
whether stablecoins and tokenized deposits can be funds (in addition to 
cash) and whether the bank account could be a bank's custodial wallet? 
Should the rule specify minimum requirements for the banks at which 
such accounts must be maintained? Should the rule permit transfer 
agents to use trust accounts or other types of intermediaries, such as 
registered broker-dealers, to hold issuer or securityholder funds?

K. Amendments to Rule 17ad-17

1. Background
    Existing Rule 17ad-17(b)(2) defines a lost securityholder as a 
securityholder to whom an item of correspondence that was sent is 
returned as undeliverable. Existing Rule 17ad-17(a)(1) requires 
recordkeeping transfer agents, brokers, and dealers with accounts of 
lost securityholders to exercise reasonable care to ascertain the 
correct physical mailing addresses of such securityholders, including 
by conducting at least two database searches pursuant to a specific 
schedule.\329\ The Commission adopted Rule 17ad-17 in 1997 to address 
situations where recordkeeping transfer agents could lose contact with 
securityholders, which could prevent securityholders from receiving 
corporate communications or interest, dividend, and other payments from 
the issuer to which the securityholder may be entitled.\330\ The 
Commission also noted that loss of contact could place securityholders' 
securities and related interest and dividend payments to which they are 
entitled at risk of being deemed abandoned under operation of state 
escheatment laws.\331\ Generally, such state escheatment laws require 
transfer agents to remit ``abandoned'' securities and funds to a 
state's unclaimed property administrator after a certain period of time 
has elapsed following a ``dormancy trigger''--historically five years 
for securities.
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    \329\ See 17 CFR 240.17Ad-17(a).
    \330\ See Rule 17ad-17 Adopting Release, supra note 57.
    \331\ Id.
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    There are two primary dormancy triggers for securities adopted in 
most states. First, one dormancy trigger is the return as undeliverable 
of one or more items of U.S. mail sent to the owner of the securities, 
commonly referred to as the ``Returned Post Office'' or ``RPO'' 
standard. Second, another dormancy trigger begins after the last owner-
generated contact or activity, regardless of whether physical mail is 
successfully delivered.\332\ In general, the property owner can avoid 
escheatment following a dormancy trigger by indicating an awareness of 
and interest in the security, for example by communicating with the 
transfer agent, accessing an account, negotiating a check, or making a 
deposit or withdrawal.\333\ Although securityholders who have had their 
securities escheated may be able to petition the state to reclaim their 
property, states generally indemnify holders only for the value of the 
securities at the time of escheatment, not for subsequent market 
appreciation, dividend streams, or tax consequences. Thus, ensuring 
that transfer agents can identify active and engaged securityholders is 
a key factor in preventing escheatment and the attendant harm or 
inconvenience it can cause to investors.
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    \332\ See Unclaimed Property: Compliance Obligations and 
Challenges for Broker Dealers--SIFMA, SIFMA (January 2015), 
available at https://www.sifma.org/research/white-papers/unclaimed-property-compliance-obligations-and-challenges-for-broker-dealers 
(discussing common dormancy triggers adopted by the states).
    \333\ See, e.g., Revised Uniform Unclaimed Property Act, Section 
210 (Indication of Apparent Owner Interest in Property).
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    The Commission is aware of a recent trend among some states to 
reduce the dormancy period for securities from five years to three 
years.\334\ The Commission

[[Page 56997]]

is also aware that many states have now replaced or supplemented the 
long-standing RPO standard that defines lost securityholders under Rule 
17ad-17(a) with an inactivity standard that requires the owner to 
actively manage or access their account or it can be deemed dormant 
following a requisite period of inactivity.\335\ The argument in favor 
of the inactivity standard appears to be that the RPO standard is 
outdated, as many owners now access their accounts and receive 
statements electronically. However, a risk is that many investors adopt 
a ``buy and hold'' or ``set it and forget it'' strategy with their 
investment accounts, especially those established as retirement or 
educational savings accounts, and may see no need to routinely access 
their account, especially if they are receiving periodic statements.
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    \334\ For example, New York, Arizona, South Dakota, Maryland, 
and New Hampshire have three-year dormancy periods for securities. 
See also letter from Senator Elizabeth Warren, Ranking Member, 
Committee on Banking, Housing, and Urban Affairs, to Meaghan 
Aguirre, National Association of Unclaimed Property Administrators, 
dated April 15, 2026, available at https://www.banking.senate.gov/imo/media/doc/20260415vlettertonaupaonescheatment.pdf.
    \335\ For example, in 2026, Florida Senate Bill 1457 enacted 
several significant changes to Florida's unclaimed property laws. 
The new Florida standard incorporates both a returned communication 
standard and a 10-year period to show an indication of interest, or 
activity, in an account. It also allows investors to demonstrate 
continued interest by securely accessing a website, engaging through 
a mobile app, or responding to an account notice, among other 
actions. See Fla. SB 1452 (2026). See also, 12 Del. C. Sec.  1133; 
N.Y. Abandoned Property Law Sec.  50; Michigan Compiled Laws Sec.  
567; Texas Property Code Title 6; Iowa Code Chapter 556.
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    The net effect of these developments is to increase the likelihood 
of escheatment for investors. In the case of inactivity standards 
replacing the RPO standard, it is possible that state laws could 
vitiate the purpose of Rule 17ad-17 altogether by requiring a transfer 
agent, broker, or dealer to escheat funds or securities to the state 
even though there is no lost securityholder as defined by the rule.
2. Proposed Amendments Regarding Inactive Securityholders
    Accordingly, for the reasons discussed above, the Commission 
proposes to add Rule 17ad-17(b)(3) to establish a new defined term for 
``inactive securityholder.'' Under the new Rule 17ad-17(b)(3), an 
inactive securityholder would include a securityholder for whom the 
transfer agent, broker, or dealer has not observed any account activity 
for a period of 18 months. For this purpose, the term ``account 
activity'' by a securityholder includes any of the following actions 
regarding its account: electronically accessing the account, including 
account login or email access; any electronic communication with the 
transfer agent, broker, or dealer regarding the account; conducting a 
transaction in the account where the assets are held, including 
deposits or withdrawals of funds; indication of receipt of 
communications (such as read receipts); or any other affirmative 
indication or action that reasonably demonstrates that the 
securityholder is reachable and engaged with its account.
    Under this proposal, a securityholder for whom the transfer agent, 
broker, or dealer has not observed any account activity for a period of 
18 months would be treated as an inactive securityholder. Pursuant to 
the new requirement in proposed Rule 17ad-17(a)(3), the transfer agent, 
broker, or dealer would be required to exercise reasonable care to 
notify such securityholder. In exercising reasonable care to notify 
such securityholders, each such recordkeeping transfer agent and broker 
or dealer shall provide not less than two written notifications to each 
inactive securityholder stating that such inactive securityholder has 
not been active in its account, that some jurisdictions may consider 
inactive accounts to be unclaimed or abandoned property subject to 
escheatment, and describe the steps a securityholder may take to show 
activity in the account. Such notifications must be provided no later 
than six (6) months after the securityholder became an inactive 
securityholder and no later than six (6) months after providing the 
first notification. Such notifications need not be provided if the 
securityholder ceases to be an inactive securityholder prior to the 
notifications being provided. Such notifications may be sent by any 
method reasonably expected to reach the inactive securityholder.
    Providing the notifications could aid the transfer agent, broker, 
or dealer in reestablishing activity in the account, prior to the 
transfer agent, broker, or dealer being required to remit funds or 
securities to the state escheatment authority pursuant to a potential 
dormancy standard, thereby advancing the protection of investors 
against escheatment of their assets.
3. Proposed Amendments Regarding Correspondence and Payments
    To reflect the use of electronic means for sending correspondence 
and payments, the Commission is also proposing to update existing 
paragraphs (b)(2), (c)(1), and (c)(3). Paragraph (b)(2) defines the 
term ``lost securityholder.'' A securityholder can become a lost 
securityholder if, among other things, an item of correspondence that 
was sent to the securityholder at the address contained in the transfer 
agent's master securityholder file or customer security account records 
of the broker or dealer has been returned as undeliverable. The 
Commission is proposing to delete from this definition the phrase ``at 
the address contained in the transfer agent's master securityholder 
file or customer security account records of the broker or dealer.'' 
Under the revised definition, a securityholder would become a lost 
securityholder whenever an item of correspondence that was sent to the 
securityholder has been returned as undeliverable, regardless of 
whether the address where the item was sent was contained in the 
transfer agent's master securityholder file or customer security 
account records of the broker or dealer. The Commission is proposing 
this update to reflect that some securityholders may correspond using 
means and addresses, including electronic methods, that may not always 
be contained in the transfer agent's master securityholder file or 
customer security account records of the broker or dealer. This 
proposal would ensure that all securityholders receive the protections 
afforded by the rule, regardless of how they may choose to correspond.
    Similarly, the Commission is proposing to update paragraphs (c)(1) 
and (c)(3) to reference electronic means for sending payments. 
Paragraph (c) requires a paying agent, as defined in Rule17ad-17(c)(2), 
to provide not less than one written notification to each unresponsive 
payee, in certain circumstances. Paragraph (c) currently refers to 
checks not being negotiated, in determining whether a securityholder is 
an unresponsive payee and when a paying agent must provide the written 
notification. The Commission is proposing to update paragraph (c) to 
refer to a rejected electronic payment, in addition to a check that has 
not been negotiated. The Commission is proposing this update to reflect 
that some securityholders may receive payments through electronic 
methods. This proposal would ensure that all securityholders receive 
the protections afforded by the rule, regardless of how they may choose 
to receive payments.
4. Request for Comment
    The Commission requests comments on all aspects of the proposed 
amendments to Rule 17ad-17. In particular, the Commission requests 
comments on the following:
    114. Should the rule specify additional steps that transfer agents, 
brokers, or dealers must take before or after completing unsuccessful 
database searches before remitting funds or securities to a state 
unclaimed property administrator, such as attempting to contact the 
securityholder by alternative

[[Page 56998]]

means or notifying the issuer? For example, should the Commission 
require that a lost securityholder provide affirmative consent before a 
transfer agent, broker, or dealer may remit funds or securities to a 
state unclaimed property administrator?
    115. Is the Commission's proposed definition of ``inactive 
securityholder'' appropriate? Should the Commission amend the 
definition of ``inactive securityholder'' to incorporate any other 
account dormancy or inactivity component? If so, please describe in 
detail the other account dormancy or inactivity components. Is the 
Commission's proposed period of inactivity appropriate? What period of 
inactivity should trigger lost securityholder status?
    116. Is the Commission's proposed description of account activity 
appropriate? What types of account activity should be sufficient to 
prevent a securityholder from being deemed inactive? Does the 
description adequately capture activity in tokenized securities?
    117. Should the Commission consider other or additional measures to 
protect investors from the consequences of escheatment, such as 
requiring transfer agents, brokers, or dealers to provide an additional 
written notice to securityholders of the risk of escheatment before 
remitting their assets to a state unclaimed property administrator, or 
requiring transfer agents to maintain records of escheated assets to 
facilitate reclamation by investors?
    118. Should the Commission make any other amendments to Rule 17ad-
17 to reflect the use of electronic communications? For example, should 
the Commission amend the definition of ``Information data base 
service'' to reference electronic contact information and 
communications? Should the Commission include in the definition of 
``Information data base service'' a data base that contains contact 
information reasonably likely to result in reestablishing contact with 
the lost securityholder, in the case of any other undeliverable 
correspondence? Should the Commission require transfer agents, brokers, 
or dealers to search for a correct physical mailing address for a lost 
securityholder? Should the Commission allow transfer agents, brokers, 
or dealers to satisfy their obligations under Rule 17ad-17 by searching 
for a correct electronic mailing address or other means of electronic 
communication? Are there commercially available databases which 
transfer agents, brokers, or dealers can use to search for a correct 
electronic mailing address or other means of electronic communication?
    119. Should the Commission make any other amendments to Rule 17ad-
17(c) to reflect paying agents' use of electronic communications and 
electronic payments?
    120. In situations where a transfer agent, broker, or dealer does 
not have a physical mailing address for a securityholder, how does the 
transfer agent, broker, or dealer comply with Rule 17ad-17? Are there 
alternative means of complying with Rule 17ad-17 that do not require 
the use of physical mail?
    121. Should the Commission consider any other alternative 
approaches to protect investors from the consequences of escheatment? 
If so, what alternative approaches should the Commission consider? For 
example, should the Commission harmonize with approaches taken by other 
regulators, such as the Department of Labor? Should the Commission 
consider explicitly preempting state laws related to escheatment? 
Please explain in detail.
    122. Should the Commission consider providing an alternative to the 
database search requirement in circumstances where the transfer agent, 
broker, or dealer does not have identifying information for a lost 
securityholder? For example, should the Commission consider a lost 
securityholder reauthentication requirement whereby the transfer agent, 
broker, or dealer must make at least two attempts to reestablish 
contact with a lost securityholder using all available contact 
information reasonably available to the transfer agent, broker, or 
dealer?

IV. Proposed New Rules

    It is appropriate to address on-going concerns regarding transfer 
agent operations as well as strengthen the industry's approach to new 
technology and investor protection. Accordingly, the Commission is 
proposing a strengthened compliance framework which would include 
requirements for registered transfer agents to develop compliance 
policies and procedures and to refrain from improperly removing 
restrictive legends. Each of these proposed new rules is discussed in 
detail below.

A. Proposed Rule 17ad-30: Compliance

    Proposed Rule 17ad-30 would require every registered transfer agent 
to establish, maintain, and enforce written policies and procedures 
reasonably designed to (i) achieve compliance with the federal 
securities laws and the rules and regulations thereunder applicable to 
the transfer agent and (ii) identify and remediate instances of non-
compliance with the policies and procedures in a timely manner.\336\ 
The proposed rule would also require that the policies and procedures 
be reviewed and approved by the transfer agent's board of directors or 
similar governing body no less frequently than annually or following 
material changes to either the transfer agent's operations or the 
federal securities laws and rules and regulations described in 
paragraph (a)(1) of this section.\337\
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    \336\ See proposed Rule 17ad-30(a).
    \337\ See proposed Rule 17ad-30(b).
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    Based upon its supervisory experience with respect to transfer 
agents, the Commission has observed that there is significant variance 
among transfer agents in terms of their awareness of and experience 
with the federal securities laws, including the Commission's transfer 
agent rules. This variance can have significant consequences, including 
compromising the accuracy of issuer securityholder records, disrupting 
communications between issuers and securityholders, disenfranchising 
investors, and potentially exposing issuers, investors, and the broader 
securities markets to significant financial loss and undermining the 
national system of clearance and settlement.
    These requirements would establish a uniform baseline compliance 
requirement for all registered transfer agents, regardless of size, 
business model, or specific services provided, while at the same time 
providing individual transfer agents with the flexibility to develop 
and implement written policies and procedures based on their specific 
business model, services, risks, and other characteristics. Such 
flexibility would help accommodate the various business models transfer 
agents may have while at the same time advancing the Commission's 
investor protection goals and facilitating the safe and efficient 
functioning of the national clearance and settlement system.
1. Policies and Procedures Reasonably Designed To Achieve Compliance
    Proposed Rule 17ad-30(a)(1) would require every registered transfer 
agent to establish, maintain, and enforce written policies and 
procedures reasonably designed to achieve compliance with the 
applicable federal securities laws, rules, and regulations.\338\ As 
noted, this approach is designed to provide flexibility while promoting 
a baseline of compliance across the industry. The policies and 
procedures requirement

[[Page 56999]]

would necessitate that registered transfer agents conduct a critical 
review and evaluation of the regulatory landscape and identify the 
specific statutes, rules, and regulations implicated by the transfer 
agent's registration status and specific activities.
---------------------------------------------------------------------------

    \338\ See proposed Rule 17ad-30(a).
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    The establishment of written policies and procedures for regulated 
entities is commonplace in existing securities laws and 
regulations.\339\ Beyond simply establishing a compliance framework, 
written policies and procedures also facilitate the identification and 
remediation of compliance issues in a timely manner. Written policies 
and procedures are an essential tool through which transfer agents can 
organize, communicate, implement, monitor, and improve their compliance 
efforts, and the proposed rule's requirement for such policies and 
procedures is therefore complementary to existing legal obligations.
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    \339\ See e.g., 17 CFR 275.206(4)-7 (a rule requiring registered 
investment advisers to adopt and implement written compliance 
policies and procedures reasonably designed to prevent violations of 
the Investment Advisers Act and rules adopted thereunder. This rule 
also includes requirements to review, no less frequently than 
annually, the written compliance policies and procedures and to 
designate a chief compliance officer responsible for administering 
such policies and procedures); see also 17 CFR 270.38a-1 (a rule 
requiring registered investment companies to adopt and implement 
written compliance policies and procedures reasonably designed to 
prevent violations of the federal securities laws. This rule also 
includes requirements to review, no less frequently than annually, 
the adequacy of the compliance policies and procedures and to 
designate a chief compliance officer responsible for administering 
such policies and procedures).
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    In establishing and maintaining such written policies and 
procedures, a transfer agent may tailor them to its particular 
circumstances and the scope of its transfer agent activities. In 
establishing, maintaining, and enforcing such written policies and 
procedures, a transfer agent generally should ensure that its 
directors, officers, employees, contractors, and service providers are 
aware of the transfer agent's policies and procedures and both 
obligated and capable of complying with them in the performance of 
their duties. The Commission understands that there are various ways 
for a firm to ensure awareness and compliance among its management and 
personnel, including maintaining and distributing employee handbooks, 
establishing robust training programs, ensuring that firm policies and 
procedures are easily accessible, utilizing technology like compliance 
software and online policy management tools, consistent interpretation 
and enforcement of the policies and procedures by management, internal 
audits and risk assessments, and creating a culture of transparency and 
accountability where questions, concerns, and issues can be raised 
openly and without fear of retaliation. Regardless of the specific 
methods and tools a transfer agent uses to ensure that its management 
and staff are aware of and follow relevant policies and procedures, 
determining which methods and tools will work best is a key component 
of ensuring that the policies and procedures are reasonably designed to 
achieve compliance.
    Sub-paragraph (2) of Rule 17ad-30(a) would require that the 
policies and procedures be reasonably designed to identify and 
remediate noncompliance with the transfer agent's policies and 
procedures in a timely manner.\340\ While transfer agents would have 
flexibility to ensure that compliance failures are remediated in a way 
that is tailored to the specific transfer agent, any approach would 
need to include policies and procedures reasonably designed to identify 
and track instances of non-compliance, as well as an approach to 
identify and implement appropriate remedial measures. This system would 
help provide the transfer agent with data and other information 
necessary to evaluate the overall effectiveness of the compliance 
program, including whether the policies and procedures, or any other 
part of the compliance program, may need to be updated or amended as 
required under paragraph (b) of proposed Rule 17ad-30. By requiring 
transfer agents to establish systems for identifying and remediating 
violations, the proposed rule would help ensure that compliance issues 
are addressed promptly before they can disrupt the prompt and accurate 
processing of securities transactions or otherwise harm investors, 
issuers, or the broader securities markets, and at the very least 
mitigate such disruptions and harm.
---------------------------------------------------------------------------

    \340\ See proposed Rule 17ad-30(a)(2).
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2. Board Approval and Annual Review
    Proposed Rule 17ad-30(b) would require that the policies and 
procedures be reviewed and approved by the transfer agent's board of 
directors or similar governing body no less frequently than annually or 
following material changes to either the transfer agent's operations or 
the federal securities laws and rules and regulations described in 
proposed rule 17ad-30(a)(1) \341\
---------------------------------------------------------------------------

    \341\ See proposed Rule 17ad-30(b).
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    Compliance with applicable securities laws, rules, and regulations 
is fundamental to a transfer agent's ability to perform its critical 
functions in the national clearance and settlement system, and the 
board of directors or similar governing body is ultimately responsible 
for the overall direction and oversight of the transfer agent's 
business, including compliance. Requiring board approval would 
emphasize the importance of compliance and help ensure that adequate 
attention is paid at the highest levels of the firm.\342\
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    \342\ See generally Clearing Agency Governance and Conflicts of 
Interest, Exchange Act Release No. 98959 (Nov. 16, 2023), 88 FR 
84454 (Dec. 5, 2023).
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    Similarly, the requirement to review the policies and procedures no 
less frequently than annually would provide an opportunity for the 
governing body responsible for making such determinations to assess the 
effectiveness of the compliance program, identify any gaps or 
weaknesses, and ensure that the compliance program evolves as needed to 
address changes in the transfer agent's business, applicable rules and 
regulations, and the broader securities market. The requirement for the 
board of directors to review and approve the policies and procedures 
following material changes to the transfer agent's operations or the 
applicable federal securities laws and rules should also ensure that a 
transfer agent keeps its policies and procedures updated following any 
relevant developments in the compliance and regulatory landscape.
3. Request for Comment
    The Commission requests comments on all aspects of proposed Rule 
17ad-30. In particular, the Commission requests comments on the 
following:
    123. Should the Commission provide more specific guidance or safe 
harbors regarding what constitutes policies and procedures ``reasonably 
designed'' to achieve compliance? If so, what specific elements or 
standards should be included?
    124. Should the rule apply uniformly to all registered transfer 
agents, or should the Commission adopt a tiered or scaled approach 
based on factors such as size, transaction volume, number of issuer 
accounts serviced, or complexity of services provided? If so, how 
should such tiers be defined and what requirements should apply to 
each?
    125. Are there particular categories of federal securities laws and 
regulations that should be explicitly identified in the rule or 
accompanying guidance as requiring coverage in a transfer agent's 
compliance policies and procedures?

[[Page 57000]]

Alternatively, would such specificity undermine the flexibility the 
Commission intends to provide?
    126. Should the rule require transfer agents to designate a 
specific compliance officer or maintain a dedicated compliance function 
responsible for overseeing the implementation and enforcement of the 
compliance program? If so, should there be minimum qualifications for 
such a role, and how should any such requirement be scaled for smaller 
transfer agents?
    127. Should a transfer agent's board of directors or similar 
governing body be required to review and approve the transfer agent's 
compliance policies and procedures annually? For transfer agents that 
lack a traditional board structure, such as sole proprietorships, 
partnerships, or certain limited liability companies, what entity or 
individual should be responsible for fulfilling the approval and 
oversight functions specified by the proposed rule? Should the 
Commission provide additional guidance on what constitutes a ``similar 
governing body'' for purposes of this requirement?
    128. Should the Commission provide guidance on what constitutes a 
``material'' change to the transfer agent's operations or the federal 
securities laws and rules that would trigger the requirement for the 
transfer agent's governing body to review and approve the transfer 
agent's compliance policies and procedures?
    129. Should the rule require transfer agents to report material 
instances of noncompliance to the Commission within a specified 
timeframe? If so, how should ``material'' be defined for this purpose?
    130. Should the rule require transfer agents to keep any particular 
records regarding the development and/or enforcement of the policies 
and procedures that would be required by the proposed rule? Should the 
rule require transfer agents to keep any particular records regarding 
the governing body's annual review and approval of the policies and 
procedures required by the proposed rule?
    131. Should the Commission consider any alternative approaches to 
establishing a compliance framework for transfer agents? If so, what 
alternative approaches should the Commission consider? Please explain 
in detail.

B. Proposed Rule 17ad-31: Restrictive Legends

    As discussed in the 2015 Concept Release, transfer agents play a 
particularly important role in the securities industry with respect to 
the issuance and transfer of restricted securities. In no case may a 
security be resold or transferred legally unless there is an effective 
registration statement or an available exemption from registration for 
the resale. Restricted securities are, most commonly, among other 
things, securities acquired directly or indirectly from the issuer, or 
from an affiliate of the issuer, in a transaction or chain of 
transactions not involving any public offering.\343\ Typically, these 
securities bear restrictive legends indicating that their sale or 
transfer may be subject to a restriction or limitation and 
intermediaries will not effectuate their transfer until restrictive 
legends are removed. Because transfer agents are often the party 
responsible for affixing, tracking, and removing restrictive legends, 
they help to prevent unregistered securities distributions that violate 
Section 5 of the Securities Act of 1933.\344\
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    \343\ See Rule 144(a)(3), 17 CFR 230.144(a)(3).
    \344\ See Securities Act of 1933 Section 5, 15 U.S.C. 77e.
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    Section 5 violations facilitated by the removal of restrictive 
legends have remained a perennial issue. Transfer agent failures to 
adequately perform this function have, under certain circumstances, 
been found to have violated Section 5.\345\ As a result, requirements 
specifically applicable to transfer agents to address their unique role 
in this process are necessary and appropriate to protect investors and 
the public interest by reducing the risk of such violations of the 
federal securities laws. Therefore, the Commission is proposing new 
Rule 17ad-31 to establish requirements for transfer agents regarding 
the placement and removal of restrictive legends and to help prevent 
transfer agents from facilitating violations of Section 5 of the 
Securities Act of 1933.\346\ The proposed rule would require transfer 
agents to: (1) maintain and rely upon a current list of authorized 
issuer employees on whose instructions the transfer agent is authorized 
to act regarding the placement and removal of restrictive legends; and 
(2) refrain from facilitating any unregistered securities transaction 
unless the transfer agent has a reasonable basis to believe that the 
transaction does not violate, or is not part of a chain of transactions 
that would violate, Section 5(a) of the Securities Act of 1933. The 
proposed rule would also provide a non-exclusive safe harbor for 
transfer agents seeking to establish such a reasonable basis prior to 
facilitating an unregistered securities transaction.\347\
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    \345\ See e.g., In the Matter of Manhattan Transfer Registrar 
Company and John C. Ahearn, Exchange Act Release No. 83267 (May 17, 
2018) (settled action against a transfer agent and its former 
principal for violations of Sections 5(a) and 5(c) of the Securities 
Act of 1933 related to their roles in removing restrictive legends 
and effectuating numerous stock transfer requests which led to the 
unlawful public sale of the securities of two companies.
    \346\ See Securities Act of 1933 Section 5, 15 U.S.C. 77e.
    \347\ See proposed Rule 17ad-31.
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1. Requirement To Maintain List of Authorized Issuer Representatives--
Proposed Rule 17ad-31(a)
    Proposed Rule 17ad-31(a) would require each transfer agent to, for 
each issue of securities it services on behalf of an issuer, (1) obtain 
from the issuer and maintain a current list of issuer employees on 
whose instructions the transfer agent is authorized to act regarding 
the placement and removal of restrictive legends; and (2) refrain from 
acting on instructions from any person not included on the list 
required pursuant to paragraph (a)(1).\348\
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    \348\ See proposed Rule 17ad-31(a).
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    The purpose of this provision is to ensure that transfer agents 
only perform services based on instructions from employees of the 
issuer who are authorized by the issuer to provide such instructions. 
This would address situations in which transfer agents receive requests 
to perform services such as removing restrictive legends or issuing new 
securities from an unauthorized person rather than at the direction of 
the issuer. The Commission is aware that some promoters may represent 
themselves as agents of the issuer when they are not. The proposed rule 
would prevent a transfer agent from acting upon the instructions of an 
unauthorized person to issue stock or to remove restrictive legends.
2. Requirements To Establish Reasonable Basis Before Facilitating 
Certain Transactions--Proposed Rule 17ad-31(b)
    Proposed Rule 17ad-31(b) would require transfer agents to refrain 
from facilitating any unregistered securities transaction unless the 
transfer agent has a reasonable basis to believe that the transaction 
does not violate, or is not part of a chain of transactions that would 
violate, Section 5(a) of the Securities Act of 1933.\349\ The proposed

[[Page 57001]]

rule provides three examples of unregistered securities transactions: 
processing or recording (1) an original issuance of securities not 
registered pursuant to the Securities Act; (2) a request to remove a 
restrictive legend or stop order on any security; or (3) the purchase, 
sale, or transfer \350\ of a security by an affiliate, officer, or 
director of the issuer of the security.
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    \349\ See proposed Rule 17ad-31(b). Notwithstanding the 
requirements of proposed Rule 17ad-31(b), any seller of a security 
in an unregistered transaction would continue to bear the burden of 
establishing the availability of an exemption from registration. 
See, e.g., In the Matter of the Application of William H. Murphy & 
Co., Inc. and William H. Murphy For Review of Disciplinary Action 
Taken by FINRA, Exchange Act Release No. 90759 (Dec. 21, 2020) 
(stating that ``[u]pon the establishment of a prima facie case of a 
Section 5 violation, the burden shifted to WHM to show that the 
offers and sales at issue were exempt from the registration 
requirements . . . Because `public policy strongly supports 
registration,' the burden of proof rests with the party claiming the 
exemption.'') (citations omitted).
    \350\ For purposes of proposed Rule 17ad-31(b), the term 
``transfer'' includes non-sale transfers of securities.
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    The purpose of this provision is to help prevent the removal of 
restrictive legends or the facilitation of other transactions involving 
unregistered securities from being used as a step in a potentially 
illegal distribution of securities. By requiring transfer agents to 
have a reasonable basis to believe that the transaction will not 
violate Section 5, the rule is designed to strengthen transfer agents' 
role in this process to help prevent violations of the Securities Act. 
Given transfer agents' access to information about the securities and 
the parties involved, transfer agents are able and should be required 
to take reasonable steps to ensure they are not facilitating a 
potentially illegal distribution.
    This proposed provision would require transfer agents to ensure 
that they have a reasonable basis for believing that a transaction may 
proceed legally before facilitating it. Therefore, transfer agents 
should ensure that they are not aware of any red flags associated with 
such transaction. The term ``red flag'' refers to an aspect of a 
transaction or series of transactions that may indicate the transaction 
is fraudulent, illegal, or otherwise problematic. Red flags associated 
with unregistered securities transactions may include, among other 
things, trading suspensions, concentration of ownership of the majority 
of freely tradeable securities, large reverse stock splits, companies 
whose assets are large but revenue is minimal, a shell company 
acquisition of a private company, incomplete or nonexistent issuer 
filings with the Commission, a sudden spike in investor demand for a 
thinly traded or low priced security, suspicious documents such as 
inconsistent financial documents or altered certificates of 
incorporation, an issuer with several recent name changes, business 
combinations, or recapitalizations, and receipt of similar documents 
from different issuers with certain characteristics, such as 
involvement of the same attorney. If a transfer agent becomes aware of 
a red flag while processing an unregistered securities transaction, the 
transfer agent should take reasonable steps to inquire further 
regarding the red flag and proceed processing the transaction only when 
the transfer agent has a reasonable basis to believe that doing so will 
not facilitate a violation of Section 5.
3. Methods for Establishing Reasonable Basis--Proposed Rule 17ad-31(c)
    Proposed Rule 17ad-31(c) would create a non-exclusive safe harbor 
by providing transfer agents with two methods for developing the 
reasonable basis required under paragraph (b): (1) obtaining and 
reviewing an opinion of counsel that meets certain specified 
requirements; or (2) making their own determination that the 
transaction may be conducted pursuant to a specific exemption from 
registration.\351\ Under either method, in order to rely on the safe 
harbor, the transfer agent also must not be aware of circumstances 
indicating that the transaction may violate, or is part of a chain of 
transactions that may violate, Section 5(a) of the Securities Act of 
1933.
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    \351\ See proposed Rule 17ad-31(c).
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a. Opinion of Counsel
    Under proposed paragraphs (c)(1) and (c)(2), a transfer agent may 
establish the required reasonable basis by obtaining and reviewing an 
opinion of counsel that meets certain requirements. Specifically, the 
opinion must be from counsel who is not an affiliate, officer, 
director, or employee of either the issuer or the individual or entity 
seeking to resell shares of the issuer.\352\ This requirement is 
designed to help ensure the independence and objectivity of the legal 
analysis. The opinion must identify the documents and information the 
counsel reviewed and relied upon in providing the required analysis. 
This requirement is designed to provide transparency regarding the 
factual basis for the legal opinion and to enable the transfer agent to 
assess whether the opinion is based on a sufficient factual record. The 
opinion must analyze the applicability and validity of a specific 
exemption from registration and, based on that analysis, opine that the 
specific transaction at issue may be conducted pursuant to the specific 
exemption from registration so identified. This requirement is designed 
to ensure that the opinion provides a substantive legal analysis of why 
a specific exemption applies to the specific transaction, rather than 
simply providing a conclusory statement that the transaction is exempt.
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    \352\ See proposed Rule 17ad-31(c)(2).
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    In addition to obtaining an opinion that meets these requirements, 
the transfer agent must not be aware of circumstances indicating that 
the transaction may violate, or is part of a chain of transactions that 
may violate, Section 5(a) of the Securities Act.\353\ This requirement 
is designed to ensure that transfer agents do not simply rely blindly 
on an opinion of counsel when there are ``red flags'' or other 
circumstances that have alerted or should alert the transfer agent to 
potential problems with the transaction.\354\
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    \353\ See proposed Rule 17ad-31(c)(1).
    \354\ See supra Section IV.B.2 for a discussion of potential red 
flags. In addition, a transfer agent should generally consider 
whether the opinion of counsel is provided by an attorney who is 
licensed to practice law and in good standing in the jurisdiction(s) 
where the attorney is so licensed. For example, certain market 
centers may provide a list of prohibited service providers that 
include attorneys convicted of criminal activity or subject to 
regulatory bans or suspensions.
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b. Transfer Agent's Own Determination
    Under proposed paragraph (c)(3), as an alternative to obtaining an 
opinion of counsel, a transfer agent may make its own determination 
that the transaction may be conducted pursuant to a specific exemption 
from registration, provided the transfer agent is not aware of 
circumstances indicating that the transaction may violate, or is part 
of a chain of transactions that may violate, Section 5(a) of the 
Securities Act.\355\ This alternative is designed to provide 
flexibility for transfer agents that have the expertise and resources 
to conduct their own legal analysis. The Commission recognizes that 
some transfer agents, particularly larger transfer agents with 
experienced legal and compliance staff, may prefer to conduct their own 
analysis rather than rely on opinions from outside counsel. Permitting 
transfer agents to make their own determinations, subject to 
appropriate documentation and approval requirements as discussed below, 
would provide appropriate flexibility while still ensuring adequate 
safeguards.
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    \355\ See proposed Rule 17ad-31(c)(2).
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4. Documentation Requirements for Transfer Agent Determinations--
Proposed Rule 17ad-31(d)
    Proposed Rule 17ad-31(d) would establish specific documentation 
requirements for any determination made by a transfer agent under

[[Page 57002]]

paragraph (c)(3). These requirements are designed to help ensure that 
transfer agents that choose to make their own determinations regarding 
the availability of exemptions from registration maintain appropriate 
records to support those determinations and subject them to appropriate 
management review and approval. Specifically, any determination under 
paragraph (c)(3) must be supported by written documentation, reviewed 
and approved by management of the transfer agent, that: (1) identifies 
the specific exemption from registration pursuant to which the relevant 
transaction may be conducted; (2) identifies the documents and 
information the transfer agent reviewed and relied upon in making the 
determination; and (3) identifies and analyzes the specific facts, 
including the documents and information that establish and support such 
facts, that support the transfer agent's determination.\356\
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    \356\ See proposed Rule 17ad-31(c)(3).
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    These documentation requirements are designed to help ensure that 
transfer agents that make their own exemption determinations engage in 
an analysis similar to what would be expected in an opinion of counsel. 
By requiring the transfer agent to identify the specific exemption, the 
documents and information reviewed, and the specific facts supporting 
the determination, the rule is designed to ensure that the 
determination is based on a thorough analysis of the relevant legal 
requirements and factual circumstances. The requirement that the 
determination be reviewed and approved by management is designed to 
help ensure appropriate oversight and accountability. Requiring 
management review and approval will help ensure that determinations are 
made carefully and consistently and that appropriate controls are in 
place to prevent errors or misconduct.
5. Request for Comment
    The Commission requests comments on all aspects of proposed Rule 
17ad-31. In particular, the Commission requests comments on the 
following:
    132. Should proposed Rule 17ad-31 apply to an original issuance of 
securities not registered pursuant to the Securities Act? Are there 
categories of original issuances for which the rule's requirements 
would be unnecessary or unduly burdensome, and if so, should such 
categories be explicitly excluded?
    133. Should the Commission provide a specific, non-exhaustive list 
of ``red flags'' or circumstances that should alert a transfer agent to 
potential Section 5 violations and trigger heightened scrutiny or 
additional inquiry before facilitating a transaction? If so, what 
specific red flags should be included, and should they be incorporated 
into the rule itself?
    134. Are the requirements for opinions of counsel under proposed 
paragraph (c)(2) appropriate? Should any additional requirements be 
included, or should any of the proposed requirements be modified? For 
example, should transfer agents be required to request and retain, 
subject to the record maintenance and retention rules, copies of 
documents the counsel reviewed and relied upon in providing the 
opinion?
    135. Is the alternative of permitting transfer agents to make their 
own determinations under proposed paragraph (c)(3) appropriate? Should 
there be any limitations on which transfer agents may use this 
alternative (for example, based on size, resources, or expertise)? If 
so, how should such limitations be defined?
    136. Are the documentation requirements under proposed paragraph 
(d) appropriate and sufficient? Should any additional documentation be 
required?
    137. Should the Commission provide additional guidance regarding 
what constitutes ``circumstances indicating'' a potential violation 
under paragraphs (c)(1) and (c)(3)? If so, what specific guidance would 
be helpful?
    138. Are there circumstances under which transfer agents should be 
permitted to facilitate transactions covered by proposed paragraph (b) 
without meeting the requirements of proposed paragraph (c)? If so, what 
circumstances and what alternative requirements, if any, should apply?
    139. Should the Commission expand proposed Rule 17ad-31 to require 
transfer agents to make information about the issuance, ownership, and 
transfer history of securities, including those traded over the 
counter, available to broker-dealers or investors? \357\ If so, what 
information should the Commission require transfer agents to disclose? 
Would this information facilitate liquidity for smaller public 
companies? Would this information better allow broker-dealers to 
determine whether the securities present heightened risk profiles or 
red flags associated with unlawful distributions?
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    \357\ See Final Reports of the SEC Government-Business Forum on 
Small Business Capital Formation from 2019, 2020, 2022, 2023, 2024, 
2025, and 2026, available at https://www.sec.gov/about/divisions-offices/office-advocate-small-business-capital-formation/final-reports-sec-government-business-forum.
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    140. Should the Commission consider any alternative approaches to 
addressing the risks associated with improper removal of restrictive 
legends? If so, what alternative approaches should the Commission 
consider? Please explain in detail.

V. Economic Analysis

A. Introduction

    The Commission is mindful of the economic effects, including the 
costs and benefits, of the proposed rules and amendments. Section 3(f) 
of the Exchange Act directs the Commission, when engaging in rulemaking 
where it is required to consider or determine whether an action is 
necessary or appropriate in the public interest, to consider, in 
addition to the protection of investors, whether the action will 
promote efficiency, competition, and capital formation.\358\ Further, 
Section 23(a)(2) of the Exchange Act requires the Commission, when 
making rules pursuant to the Exchange Act, to consider the impact that 
the rules would have on competition, and prohibits the Commission from 
adopting any rule that would impose a burden on competition not 
necessary or appropriate in furtherance of the purposes of the Exchange 
Act.\359\
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    \358\ See 15 U.S.C. 78(c)(f).
    \359\ See 15 U.S.C. 78w(a)(2).
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    The Commission's consideration of the proposal's economic effects 
draws on transfer agents' role in the national clearance and settlement 
system, technological and regulatory changes in transfer agent 
activities, and market failures within the transfer agent industry. 
Transfer agents act as issuers' agents and play a critical role in the 
clearance and settlement of securities transactions. Transfer agents' 
key functions include: (i) maintaining the official ``golden record'' 
of ownership of an issuer's securities; (ii) facilitating the issuance, 
cancellation, and transfer of those securities and making and retaining 
records documenting and relating to such transactions; (iii) 
facilitating communications between issuers and registered 
securityholders; and (iv) making dividend, principal, interest, and 
other payments and distributions to securityholders.\360\
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    \360\ See 2015 Concept Release, supra note 4, at 81949.
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    Between the 1970s and 2026, there have been significant 
technological and regulatory changes to securities markets and transfer 
agent activities. Transfer agents' operations have transitioned from 
manual book-entry and paper records to automated book-entry and 
electronic recordkeeping, and transfer

[[Page 57003]]

agents now commonly rely on electronic means of communication with 
issuers instead of handwritten inquiries and telephone responses. The 
bulk of securities holdings are no longer certificated securities. Many 
transfer agents may also be registered as investment companies, 
investment advisers, broker-dealers, and banking entities, and have 
changed their business and compliance practices to comply with the 
evolving set of recordkeeping, compliance, custody, conduct, and other 
requirements with respect to their activities that are unrelated to 
their transfer agent activities. The above changes notwithstanding, the 
Commission's core transfer agent rules were first adopted in the late 
1970s and early 1980s. These rules have not been revisited since their 
adoption and do not reflect subsequent technological changes or 
evolving industry practices. This misalignment between the rules and 
modern transfer agent activities has created unnecessary complexity and 
potentially inhibited transfer agents' ability to perform their 
functions.
    The market for transfer agent services is characterized by market 
failures: adverse selection and moral hazard arising from asymmetric 
information, externalities, and market power exploitation stemming from 
holdup problems. Regarding the asymmetric information that gives rise 
to adverse selection and moral hazard, issuer clients observe the 
outcome of transfer agents' operations rather than their intentions, 
information, processes, and methods, which are crucial to the proper 
performance of transfer agent activities. These informational 
disparities can lead to adverse selection, where issuers are unable to 
differentiate among transfer agents based on each transfer agent's 
capability to perform transfer agent activities, and moral hazard, 
where transfer agents may underinvest in operational quality once a 
contract is secured. Regarding externalities, transfer agent services 
are negotiated between transfer agents and issuers, but their effects 
extend to securityholders, other third-party users of transfer agent 
services, and the securities markets as a whole. Transfer agents' 
failure to perform their duties promptly, accurately, and safely can, 
among other things, expose issuers, investors, and the securities 
markets as a whole to significant financial losses; \361\ reduce the 
willingness of investors to participate in securities markets; and 
impair the ability of issuers to raise capital in those markets.
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    \361\ See 2015 Concept Release, supra note 4, at 81949.
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    The fact that each issuer engages a single transfer agent creates 
the potential for market power exploitation and holdup problems. Holdup 
problems arise when issuers make relationship-specific investments 
(e.g., migrating securityholder records to a particular transfer agent) 
that are costly to reverse, which enable the transfer agent to 
opportunistically renegotiate terms after the contract is established.
    Broadly, the proposal would facilitate the prompt and accurate 
clearance and settlement of securities transactions, strengthen 
investor protection, increase investor participation in securities 
markets, facilitate capital raising, enhance regulatory oversight, 
reduce informational asymmetries between transfer agents and issuers, 
and address holdup problems.
    As discussed in Section V.C, the proposal has benefits and costs, 
many of which are difficult to quantify. For example, although the 
following analysis discusses specific benefits expected to result from 
the proposal, including more prompt and accurate clearance and 
settlement of securities transactions, improved investor protection, 
and increased capital market participation, the Commission lacks the 
data necessary to estimate the magnitudes of these effects separately 
or in the aggregate. Similarly, the Commission lacks data to estimate 
certain costs associated with the proposal such as the costs incurred 
by transfer agents to acquire the operational capability to meet 
turnaround requirements under the existing one-day standard settlement 
cycle and the costs of complying with the proposed amendments to Rule 
17ad-12. Where economic effects cannot be quantified, the Commission 
provides a qualitative assessment in lieu of quantification and invites 
commenters to provide data and information to support quantification of 
the benefits and costs of the proposal and its impacts on efficiency, 
competition, and capital formation.

B. Economic Baseline

    The baseline against which the costs, benefits, and effects on 
efficiency, competition, and capital formation of the proposal are 
measured consists of the current state of the transfer agent markets 
and the existing regulatory framework governing transfer agents.\362\ 
Sections V.B.1 and V.B.2 address the regulatory baseline and affected 
parties, respectively. As described in Section V.B.3 below, the 
Commission's understanding of the baseline is informed by two primary 
data sources and its regulatory experience. Subsequent sections address 
specific aspects of the baseline, namely the structure of the transfer 
agent industry, including trends in market concentration; transfer 
agent activities; statistics related to transfer agents' withdrawal 
from registration; statistics about issuers that receive transfer agent 
services; database searches and account remittances; segregated funds; 
and basis for removing restrictive legends.
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    \362\ See, e.g., Nasdaq v. SEC, 34 F.4th 1105, 1111-14 (D.C. 
Cir. 2022). This approach also follows SEC staff guidance on 
economic analysis for rulemaking. See SEC Staff, Current Guidance on 
Economic Analysis in SEC Rulemaking (Mar. 16, 2012), available at 
https://www.sec.gov/divisions/riskfin/rsfi_guidance_econ_analy_secrulemaking.pdf (``The economic 
consequences of proposed rules (potential costs and benefits 
including effects on efficiency, competition, and capital formation) 
should be measured against a baseline, which is the best assessment 
of how the world would look in the absence of the proposed 
action.''); Id. at 7 (``The baseline includes both the economic 
attributes of the relevant market and the existing regulatory 
structure.'').
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1. Regulatory Baseline
a. Federal Regulations
    A transfer agent must apply for registration by submitting Form TA-
1 to its ARA, and must amend the form as necessary to maintain its 
accuracy once its registration becomes effective.\363\ Registered 
transfer agents must file an annual report with the Commission using 
Form TA-2.\364\ Registered transfer agents may withdraw from 
registration by filing Form TA-W.\365\
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    \363\ See supra section II.A.
    \364\ See Exchange Act Rule 17ac2-2, 17 CFR 240.17Ac2-2; SEC 
Form TA-2, 17 CFR 249b.102 (Form for Reporting Activities of 
Transfer Agents Registered Pursuant to Section 17A of the Securities 
Exchange Act of 1934).
    \365\ See Exchange Act Rule 17ac3-1, 17 CFR 240.17Ac3-1; 
Exchange Act Section 7A(c)(3)(a), 15 U.S.C. 78q-1(c)(3)(A); SEC Form 
TA-W, 17 CFR 249b.101 (Notice of Withdrawal from Registration as a 
Transfer Agent).
---------------------------------------------------------------------------

    Rules 17ad-1 and 17ad-9 define terms used throughout the 
rules.\366\
---------------------------------------------------------------------------

    \366\ See Exchange Act Rule 17ad-1, 17 CFR 240.17Ad-1.
---------------------------------------------------------------------------

    Rule 17ad-2 sets performance standards for transfer agents,\367\ 
principally concerning turnaround and processing time. Transfer agents 
failing these performance standards must notify the Commission and 
their other ARA. Further, Rule 17ad-3 sets notification requirements 
and limits expansion of activities if a transfer agent does not meet 
these standards.\368\ Rule

[[Page 57004]]

17ad-4 provides certain exemptions from the turnaround, processing, and 
recordkeeping rules.\369\
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    \367\ See Exchange Act Rule 17ad-2, 17 CFR 240.17Ad-2.
    \368\ See Exchange Act Rule 17ad-3, 17 CFR 240.17Ad-3.
    \369\ See Exchange Act Rule 17ad-4, 17 CFR 240.17Ad-4.
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    Rule 17ad-6 generally details what records transfer agents shall 
make and keep; \370\ Rule 17ad-7 principally specifies how long certain 
records shall be maintained.\371\
---------------------------------------------------------------------------

    \370\ See Exchange Act Rule 17ad-6, 17 CFR 240.17Ad-6.
    \371\ See Exchange Act Rule 17ad-7, 17 CFR 240.17Ad-7.
---------------------------------------------------------------------------

    Rule 17ad-10 principally requires recordkeeping transfer agents to 
promptly post certificate detail to each master securityholder 
file.\372\
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    \372\ See Exchange Act Rule 17ad-10, 17 CFR 240.17Ad-10.
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    Rule 17ad-11 requires that recordkeeping transfer agents report to 
issuers and their ARA information regarding aged record 
differences.\373\
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    \373\ See Exchange Act Rule 17ad-11, 17 CFR 240.17Ad-11.
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    Rule 17ad-12 requires transfer agents to safeguard funds and 
securities of which they have custody or possession in a manner 
reasonably free from theft, loss, destruction, or misuse.\374\
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    \374\ See Exchange Act Rule 17ad-12, 17 CFR 240.17Ad-12.
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    Rule 17ad-13 generally requires registered transfer agents to file 
an annual report concerning certain internal controls and 
procedures.\375\
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    \375\ See Exchange Act Rule 17ad-13, 17 CFR 240.17Ad-13.
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    Rule 17ad-17 requires transfer agents, brokers, dealers, and other 
financial intermediaries to make efforts to find lost securityholders 
and unresponsive payees.\376\
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    \376\ See Exchange Act Rule 17ad-17, 17 CFR 240.17Ad-17.
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    Transfer agents that are also broker-dealers, investment advisers, 
or both must comply with applicable federal and other regulations.
b. Bank Regulations and SRO Regulations
    Transfer agents that are banks or subsidiaries of banks must comply 
with the relevant banking regulations.
    There are also SRO rules and requirements applicable to transfer 
agents which will apply when transfer agents engage in certain 
activities or join programs governed by an SRO. For example, an 
exchange may have rules and requirements for transfer agents servicing 
securities listed on it; transfer agents for NYSE-listed securities are 
subject to NYSE requirements.\377\ By way of example, the NYSE 
requirements focus on (i) dual registrars and transfer agents; (ii) 
turnaround times; (iii) capitalization; and (iv) insurance 
coverage.\378\ These requirements also address transfer agent 
personnel, safeguarding, and co-transfer agents.\379\ Similarly, 
transfer agents that participate in DRS must comply with DTC rules and 
regulations.\380\ DTC requirements of a security issuer may also 
indirectly apply to the issuer's transfer agents. A transfer agent that 
engages in other business may be subject to SRO rules based on those 
other activities, such as a broker-dealer that may be subject to FINRA 
regulations.
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    \377\ See generally, Listed Company Manual, Section 601.01, 
NYSE, available at https://nyse.wolterskluwer.cloud/listed-company-manual/09013e2c8503fcc2.
    \378\ Id.
    \379\ Id.
    \380\ See generally, Rules, By-Laws and Organization Certificate 
of the Depository Trust Company, The Depository Trust Company, 
available at https://www.dtcc.com/-/media/Files/Downloads/legal/rules/dtc_rules.pdf.
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c. Regulation of Transfer Agents Under State Law
    Transfer agents are also subject to state laws. States require that 
financial institutions including transfer agents report when property 
is deemed to be ``unclaimed'' or ``abandoned''; \381\ such property may 
be escheated after a period of inactivity.\382\
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    \381\ See supra Section III.K.
    \382\ See supra Section III.K.
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2. Affected Parties
    The proposal would principally affect transfer agents; there were 
an estimated 327 registered transfer agents as of June 30, 2026.\383\ 
The proposal would also affect the following parties:
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    \383\ See infra Section V.B.4.
---------------------------------------------------------------------------

     Issuers. Issuers are the clients of transfer agents. As of 
2025,\384\ there were 7,750 registered issuers filing Forms 10-K, 20-F, 
or 40-F or their variants. As of December 2025, there were 14,130 
registered investment funds, excluding business development 
companies.\385\ As of 2025, there were 171 business development 
companies, a type of registered investment company that files Form 10-K 
and is included in the 7,750 figure above. Unlike securityholders and 
other third parties, issuers negotiate directly with transfer agents 
for services and bear primary contractual responsibility for transfer 
agent fees.
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    \384\ See infra Section V.B.7.
    \385\ See infra Sections V.B.3 and V.B.7.
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     Broker-dealers. Transfer agents process securities 
transactions at the instruction of broker-dealers, and in the case of 
trades involving certificated securities generally the physical 
certificates are received and delivered via brokers. In the fourth 
quarter of 2025, there were 3,262 registered broker-dealers, of which 
153 carried customer accounts (``carrying broker-dealers'').\386\
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    \386\ These estimates were based on an analysis of Schedule I to 
the FOCUS filings and Form BD filings for the quarter. This count 
excludes notice-registered broker-dealers. Carrying broker-dealers 
hold title to and maintain records of beneficial ownership of 
securities held in street name. This is distinct from maintaining a 
security issue's master securityholder file. Either carrying or non-
carrying broker-dealers may be cross-registered as transfer agents 
or be a business affiliate of a transfer agent or may be 
additionally registered as an investment adviser; the vast majority 
are not transfer agents. As of June 30, 2026, four entities were 
registered as transfer agents and broker-dealers. Three of these 
entities were also registered as investment advisers. See infra 
Section V.B.4. One entity that was registered as a transfer agent 
and broker-dealer (but not as an investment adviser) was a carrying 
broker-dealer. Another entity that was registered as a transfer 
agent, broker-dealer, and investment adviser was a carrying broker-
dealer.
---------------------------------------------------------------------------

     Investors and securityholders. Investors and 
securityholders rely on the national clearance and settlement system 
and transfer agents to process their securities transactions and, 
unlike issuers, generally lack direct contractual relationships with 
transfer agents. They may also purchase services such as certificate 
replacement from transfer agents.
     Other parties. The proposal may also affect banks, 
attorneys, and non-attorney third parties that provide services to 
transfer agents.
3. Available Data
    The Commission's understanding of the transfer agent industry is 
informed in part by data from several sources. The first data source is 
transfer agents' regulatory filings, comprising registration 
information in Form TA-1 and amendments thereto, annual activity data 
reported on Form TA-2, and withdrawal information reported on Form TA-
W. These filings are available on the SEC's EDGAR system in a 
structured eXtensible Markup Language (``XML'') format.\387\ The second 
data source is the Ives Group's Audit Analytics (``AA'') data derived 
from the most recent periodic issuer filings since 2024. The AA data 
include, among other things, information about the number and 
characteristics of issuers served by a subset of transfer agents.\388\ 
The Commission's understanding of the transfer agent industry is 
further

[[Page 57005]]

informed by decades of supervisory and examination experience of 
registered transfer agents.
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    \387\ The Commission also makes available quarterly compilations 
of transfer agent information filed with the Commission in a tab-
delimited flattened format (starting with Q4 2006). See Transfer 
Agent Data Sets, SEC, available at https://www.sec.gov/dera/data/transfer-agent-data-sets. See also Transfer Agent Data, SEC, 
available at https://www.sec.gov/files/ta_readme.html.pdf (for a 
guide to this data).
    \388\ See infra Section V.B.7.
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    Four data limitations may affect the interpretation of the results 
based on Forms TA-1, TA-2, and TA-W. First, Commission staff have 
observed that certain transfer agents that file Form TA-1 do not engage 
in any transfer agent activity. Their inclusion in the Form TA-1 data 
set may cause the Commission to overestimate the number of active 
transfer agents. Second, although transfer agents are required to file 
Form TA-2 by March 31 following each calendar year reporting period, 
Commission staff have observed that some transfer agents either fail to 
file or file after the reporting deadline. Third, some transfer agents 
that exit the industry may not file Form TA-W to withdraw their 
registration. To the extent that non-filers of Forms TA-W and late or 
non-filers of Form TA-2 are missing from the Commission's data, 
transfer agent counts may be overestimated and estimates of transfer 
agent activity may be underestimated. Missing data due to late filings 
may disproportionately affect data concerning small transfer agents. 
Fourth, the Commission's supervisory experience indicates that there is 
variability in the way registered transfer agents calculate the number 
of individual securityholder accounts reported in response to Question 
4(b), which hinders the Commission's ability to gather and analyze 
accurate and comparable information. This observed inconsistency is 
relevant to the baseline analysis which uses data derived from Form TA-
2 Question 4(b), among other things.
    Information concerning the number of issuers that are registered 
investment company funds, other than business development companies, is 
derived from the December 2025 Annual Registered Investment Company 
Update, which uses Form N-CEN data.\389\ This data set begins in 
December 2019.
---------------------------------------------------------------------------

    \389\ See Annual Registered Investment Company Update, available 
at https://www.sec.gov/files/annual-registered-investment-company-update-20260512.pdf. See also Annual Registered Investment Company 
Update Supporting Data, available at https://www.sec.gov/files/annual-registered-investment-company-update-202512.xlsx.
---------------------------------------------------------------------------

4. Market Structure and Trends
    As of June 30, 2026, there were an estimated 327 registered 
transfer agents. As shown in Table 4, the Commission is the ARA for 272 
of the 327 transfer agents (or approximately 83%), while the Office of 
the Comptroller of the Currency (``OCC''), the Board of Governors of 
the Federal Reserve System (``FRB''), and the Federal Deposit Insurance 
Corporation (``FDIC'') serve as the ARA for 24, 21, and 10 transfer 
agents, respectively. Thus, as many as 55 transfer agents may be 
subject to oversight and supervision by banking regulators.
    Entities that are registered as transfer agents also may operate as 
broker-dealers or investment advisers. As of June 30, 2026, four 
entities were registered as transfer agents and broker-dealers \390\ 
and 14 entities were registered as transfer agents and investment 
advisers.\391\ Three entities were registered as transfer agents, 
broker-dealers, and investment advisers.\392\
---------------------------------------------------------------------------

    \390\ These entities are identified by comparing registered 
transfer agents with registered broker-dealers that filed quarterly 
FOCUS reports for 2025.
    \391\ These entities are identified by comparing registered 
transfer agents with registered investment advisers as of the end of 
March 2026.
    \392\ In other words, of the 14 entities that were registered as 
transfer agents and investment advisers, three also were registered 
as broker-dealers. Of the four entities that were registered as 
transfer agents and broker-dealers, three also were registered as 
investment advisers.
---------------------------------------------------------------------------

    Table 5 presents the geographical distribution of the 327 transfer 
agents. The majority of these transfer agents operate within the U.S. 
(301 out of 327, approximately 92%), with a small number of transfer 
agents operating outside the U.S. (25 out of 327, approximately 
8%).\393\ New York, California, and Massachusetts are the three states 
with the most transfer agents.
---------------------------------------------------------------------------

    \393\ One transfer agent did not report a country or state.

        Table 4--Transfer Agents' Appropriate Regulatory Agencies
------------------------------------------------------------------------
                                                                Percent
                       ARA                          Number        (%)
------------------------------------------------------------------------
FDIC............................................          10         3.1
FRB.............................................          21         6.4
OCC.............................................          24         7.3
SEC.............................................         272        83.2
                                                 -----------------------
  Total.........................................         327         100
------------------------------------------------------------------------


          Table 5--Geographical Distribution of Transfer Agents
------------------------------------------------------------------------
                            State                               Number
------------------------------------------------------------------------
                      Panel A. U.S. Transfer Agents
------------------------------------------------------------------------
New York....................................................          46
California..................................................          34
Massachusetts...............................................          24
Florida.....................................................          17
Texas.......................................................          16
Pennsylvania................................................          15
Illinois....................................................          13
Ohio........................................................          13
New Jersey..................................................          11
Missouri....................................................          10
Colorado....................................................          10
All others..................................................          92
                                                             -----------
  All U.S. Transfer Agents..................................         301
------------------------------------------------------------------------
                    Panel B. Non-U.S. Transfer Agents
------------------------------------------------------------------------
Country                                                            # TAs
------------------------------------------------------------------------
Canada......................................................          16
India.......................................................           4
Germany.....................................................           1
Hong Kong...................................................           1
China.......................................................           1
Philippines.................................................           1
Colombia....................................................           1
                                                             -----------
  All Non-U.S. Transfer Agents..............................          25
------------------------------------------------------------------------

    Table 6 reports the number of Form TA-2 filers for the 10 annual 
reporting periods between 2016 and 2025.\394\ For the 2025 reporting 
period, the Commission estimates that approximately 253 registered 
transfer agents filed Form TA-2.\395\ Using the number of Form TA-2 
filers as a proxy for industry size, Table 6 indicates that the 
transfer agent industry has been gradually contracting over this 
period, with Form TA-2 filers declining from 287 in 2016 to 253 in 
2025.\396\ Table 6 also shows that in 2025, there were 143 transfer 
agents that received fewer than 1000 items for transfer \397\ 
(representing approximately 57% of Form TA-2 filers for that reporting 
period).
---------------------------------------------------------------------------

    \394\ For the analysis of Form TA-2 and TA-W data in this 
section, we use submissions received through the end of the second 
quarter of 2026.
    \395\ As discussed above, these figures underestimate the number 
of active transfer agents due to non-filing or filing delays.
    \396\ The decrease in the count of Form TA-2 filers from 265 
(2024 reporting period) to 253 (2025 reporting period) could be due 
in part to filing delays.
    \397\ These transfer agents are identified based on their 
responses to Question 4(a) on Form TA-2.

                   Table 6--Number of Form TA-2 Filers
------------------------------------------------------------------------
                                                               Number of
                                                               form TA-2
                                                   Number of    filers
                      Year                         form TA-2     with
                                                    filers      <1,000
                                                                 items
------------------------------------------------------------------------
2016............................................         287         160
2017............................................         270         140
2018............................................         266         137
2019............................................         266         139
2020............................................         279         159

[[Page 57006]]

 
2021............................................         269         151
2022............................................         275         157
2023............................................         267         156
2024............................................         265         159
2025............................................         253         143
------------------------------------------------------------------------

    The transfer agent industry is highly concentrated, as shown in 
Table 7. As of 2025, the 10 largest transfer agents account for 
approximately 82% of individual security holder accounts,\398\ 84% of 
all items received for transfer,\399\ and 87% of securityholder 
accounts for which the transfer agent maintained master securityholder 
files.\400\ Based on AA data since 2024 \401\ on issuers, the 10 
largest transfer agents service approximately 69% of registered 
issuers; those issuers represent approximately 98% of total market 
capitalization reported in the sample, which includes both listed and 
unlisted issues and both foreign and U.S. issues. These concentration 
levels, and their upward trend over the 2016-2025 period shown in Table 
7, suggest limited competitive constraints on the largest transfer 
agents.
---------------------------------------------------------------------------

    \398\ Individual securityholder accounts include accounts in the 
Direct Registration System (DRS), dividend reinvestment plans and/or 
direct purchase plans as of Dec. 31 of the reporting period. These 
are accounts for which the transfer agent maintained master security 
holder files. See Form TA-2 Question 5(a).
    \399\ See Form TA-2 Item 4(a).
    \400\ See Form TA-2 Item 4(b).
    \401\ See infra Section V.B.7.

                                                Table 7--Market Share of the Largest Transfer Agents \1\
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                            Individual      Individual    Items received  Items received      Master          Master
                                                            accounts %      accounts %    for transfer %  for transfer %     security        security
                          Year                           ---------------------------------------------------------------- holder files %  holder files %
                                                                                                                         -------------------------------
                                                               Top 5          Top 10           Top 5          Top 10           Top 5          Top 10
--------------------------------------------------------------------------------------------------------------------------------------------------------
2016....................................................            49.7            70.4            55.4            77.4            60.1            73.9
2017....................................................            52.0            72.0            54.5            74.7            62.5            75.5
2018....................................................            52.3            73.4            59.2            73.3            63.4            77.1
2019....................................................            53.8            74.8            58.9            75.1            65.4            78.5
2020....................................................            55.5            77.2            65.4            77.1            66.7            80.4
2021....................................................            57.8            77.2            61.4            76.5            69.0            81.1
2022....................................................            57.9            78.5            69.3            82.6            69.4            81.0
2023....................................................            59.3            80.9            66.8            84.2            72.3            84.7
2024....................................................            61.3            81.9            70.5            86.9            73.1            85.8
2025....................................................            62.5            82.2            66.6            84.5            74.2            87.0
--------------------------------------------------------------------------------------------------------------------------------------------------------
\1\ These estimates are based on an analysis of Form TA-2 data for 2016 through 2025.

a. Recordkeeping Transfer Agents and Paying Agents
    Of the 253 transfer agents filing Form TA-2 for the 2025 reporting 
period,\402\ 158 (62% of the total) served as either a recordkeeping 
transfer agent or a paying agent,\403\ while the remaining 95 transfer 
agents (38% of the total) served in neither capacity. Out of the 253 
transfer agents, 120 served in both capacities, 32 served only as a 
recordkeeping transfer agent, and six served only as a paying agent. In 
total, 152 transfer agents served as a recordkeeping transfer agent 
(60%),\404\ while 126 served as a paying agent (50%).\405\
---------------------------------------------------------------------------

    \402\ See supra Table 3.
    \403\ Recordkeeping transfer agents are identified based on 
their responses to Questions 6(a) and 6(c) on Form TA-2. Paying 
agents are identified based on their responses to Question 7(c) on 
Form TA-2.
    \404\ Calculated as 120 transfer agents that served as both a 
recordkeeping transfer agent and a paying agent + 32 transfer agents 
that served only as a recordkeeping transfer agent = 152 transfer 
agents. 152/253 = 0.60 or 60%.
    \405\ Calculated as 120 transfer agents that served as both a 
recordkeeping transfer agent and a paying agent + 6 transfer agents 
that served only as a paying agent = 126 transfer agents. 126/253 = 
0.50 or 50%.
---------------------------------------------------------------------------

    According to Form TA-2 filings for the 2025 reporting period, 
transfer agents distributed approximately $5.0 \406\ trillion in 
securityholder dividends and interest payments.
---------------------------------------------------------------------------

    \406\ This estimate is based on transfer agents' response to 
Question 7(c)(ii) of Form TA-2.
---------------------------------------------------------------------------

b. Service Companies
    Transfer agents compete with each other for issuer clients but may 
also engage other transfer agents as service companies to perform some 
or all of the principal transfer agent's activities. Table 8 reports 
statistics on service company use based on Form TA-2 data.\407\ 
Transfer agents that neither engage service companies nor are so 
engaged (Table 8, Column 4) comprise the largest segment of the 
industry each year, and this segment has grown moderately over time 
from 50% of transfer agents in 2016 to 56% in 2025. In contrast, the 
fraction of transfer agents engaging only as principal users of service 
companies decreased from 29% in 2016 to 23% in 2025 (Table 8, Column 
1). The fraction engaged only as service companies decreased from 14% 
to 11% over the same period (Table 8, Column 2). The fraction serving 
in both roles increased from 8% in 2016 to 10% in 2025 (Table 8, Column 
3). In total during 2025, 44%\408\ of transfer agents either relied on 
service companies for at least some functions or acted as service 
companies themselves, with 33% engaging service companies \409\ and 21% 
engaged as service companies.\410\
---------------------------------------------------------------------------

    \407\ These results are based on transfer agents' responses to 
Questions 2(a)-2(d) of Form TA-2. Reported calculations and row 
totals reflect rounding.
    \408\ Calculated as 23% (percentage of transfer agents that only 
engaged service companies, Table 8 Column 1) + 11% (percentage of 
transfer agents that only were engaged as service companies, Table 8 
Column 2) + 10% (percentage of transfer agents that both engaged 
service companies and where themselves engaged as service companies, 
Table 8 Column 3) = 44%.
    \409\ Calculated as 23% (percentage of transfer agents that only 
engaged service companies, Table 8 Column 1) + 10% (percentage of 
transfer agents that both engaged service companies and where 
themselves engaged as service companies, Table 8 Column 3) = 33%.
    \410\ Calculated as 11% (percentage of transfer agents that only 
were engaged as service companies, Table 8 Column 2) + 10% 
(percentage of transfer agents that both engaged service companies 
and where themselves engaged as service companies, Table 8 Column 3) 
= 21%.
---------------------------------------------------------------------------

    Analyses of Form TA-2 data indicate that transfer agents act as 
service companies less frequently than they engage service companies. 
Between the 2016 and 2025 reporting periods,

[[Page 57007]]

transfer agents reported engaging service companies in 919 filings and 
being engaged as service companies in 582 filings. Among transfer 
agents that engaged service companies, the average number of service 
companies engaged was approximately 1.5, while the median was one.\411\ 
Among transfer agents that were engaged as service companies, each was 
engaged by approximately 3.5 other transfer agents on average, while 
the median was two.\412\
---------------------------------------------------------------------------

    \411\ The Commission obtained similar results for each 
individual reporting period.
    \412\ Id.

                                           Table 8--Service Companies
----------------------------------------------------------------------------------------------------------------
                                                                    Transfer agent
                                     ---------------------------------------------------------------------------
                                                                                                  (4) Does not
                                                                               (3) Engages       engage service
                Year                   (1) Only engages   (2) Only engaged   service company     company and is
                                       service company       as service     and is engaged as    not engaged as
                                             (%)            company (%)      service company    service company
                                                                                   (%)                (%)
----------------------------------------------------------------------------------------------------------------
2016................................                 29                 14                  8                 50
2017................................                 27                 14                  9                 50
2018................................                 29                 15                  8                 48
2019................................                 26                 14                  9                 51
2020................................                 25                 13                 10                 53
2021................................                 24                 13                  8                 54
2022................................                 24                 11                  9                 56
2023................................                 22                 10                 10                 57
2024................................                 23                 10                  9                 58
2025................................                 23                 11                 10                 56
----------------------------------------------------------------------------------------------------------------

c. Internal Transfer Agents
    Transfer agents may differ in breadth of services they offer. An 
internal transfer agent is a transfer agent that acts or intends to act 
as a transfer agent solely for its own securities and/or securities of 
affiliates.\413\ Because issuers served by internal transfer agents 
would likely not seek transfer agent services from competing transfer 
agents (at least for the set of services provided by the internal 
transfer agents), they effectively represent a captive market segment 
unavailable to outside competitors. Based on supervisory experience, 
the Commission estimates that approximately 13% of registered transfer 
agents are internal transfer agents--a small fraction of the total. One 
interpretation of this low prevalence is that economies of scale (e.g., 
arising from investments in information technology) are sufficiently 
large that most issuers find outsourcing more cost-effective than self-
administration. However, other factors, including regulatory exposure, 
complexity, and reputational considerations, may also contribute.
---------------------------------------------------------------------------

    \413\ Such a transfer agent may also be termed a ``captive,'' 
``affiliated,'' or ``full internalization'' transfer agent. See 2015 
Concept Release, supra note 4, at 81993. (discussing the concept of 
internal transfer agent in the context of the mutual fund industry).
---------------------------------------------------------------------------

d. Transfer Agents Covered by Rule 17ad-4
    Based on an analysis of Form TA-2 filings for the 2025 reporting 
year, the Commission estimates that 51 transfer agents would be covered 
by Rule 17ad-4(a) (47 transfer agents process Fund Shares and four 
transfer agents process interests in LPs) and 143 transfer agents would 
be covered by Rule 17ad-4(b). Of the 143 transfer agents, 57 reported 
zeros on all applicable questions in their Form TA-2 filings, 
suggesting either that these registrants outsource all transfer agent 
activities or are not actively providing transfer agent services to 
issuer clients. Thus, the estimate of 143 transfer agents is an upper 
bound estimate of the number of transfer agents that would be covered 
by Rule 17ad-4(b). All told, up to 194 transfer agents \414\ are 
estimated to be covered by Rule 17ad-4. The Commission requests that 
commenters provide feedback on the number of transfer agents that are 
covered by Rules 17ad-4(a) and 17ad-4(b).
---------------------------------------------------------------------------

    \414\ 194 transfer agents = 51 transfer agents covered by Rule 
17ad-4(a) + 143 transfer agents covered by Rule 17ad-4(b).
---------------------------------------------------------------------------

5. Transfer Agent Activities
    Transfer agent activities can be described by classifying the 
different types of securities for which registered transfer agents act 
in various capacities (Figures 6 and 7).\415\ In 2025, 164 transfer 
agents reported acting in these capacities for at least one securities 
issue (65% of the 253 that filed Form TA-2), and corporate equity 
securities made up the largest average share of issues served (37%), 
followed by open-end investment company securities (31%). On average, 
these two types accounted for approximately 68% of all issues served. 
The rest of the issues are distributed across corporate debt securities 
(7%), municipal debt securities (9%), limited partnerships (6%), and 
other securities (10%). In 2025, 98 (60% of the 164) transfer agents 
serviced equity securities, 49 (30%) serviced corporate debt 
securities, 58 (35%) serviced open-end investment company securities, 
33 (20%) serviced limited partnership securities, 25 (15%) serviced 
municipal debt securities, and 49 (30%) serviced other securities.
---------------------------------------------------------------------------

    \415\ The capacities considered in these figures and related 
text are maintaining the master securityholder file or processing 
transfers for a security.

---------------------------------------------------------------------------

[[Page 57008]]

Figure 6. Share of Security Issues for Which Transfer Agents Acted in 
Various Capacities, 2025 1
[GRAPHIC] [TIFF OMITTED] TN04SE26.019

    \1\ This analysis is based on transfer agents' responses to 
Question 6 of Form TA-2 filed for the 2025 reporting period. 
Question 6 asks transfer agents to report the number of securities 
issues for which they (i) receive items for transfer and maintain 
the master securityholder files (Question 6(a)); (ii) receive items 
for transfer but do not maintain the master securityholder files 
(Question 6(b)); or (iii) do not receive items for transfer but 
maintain the master securityholder files (Question 6(c)). For each 
transfer agent, the Commission calculates the total number of issues 
serviced for each type of security and the corresponding percentage 
share. The percentages reported in Figure 6 represent averages of 
percentage shares calculated across transfer agents for which data 
are available. The Commission has also considered the structure of 
TA activities based on the reported percentage of individual 
securityholder accounts in corporate equity securities, corporate 
debt securities, open-end investment company securities, limited 
partnership securities, municipal debt securities, and other 
securities in 2025 (Question 5(d) of Form TA-2) and obtained results 
consistent with Figure 6.

[[Page 57009]]

Figure 7. Number of Transfer Agents Servicing Securities by Security 
Type, 2025 1
[GRAPHIC] [TIFF OMITTED] TN04SE26.020

    \1\ This analysis is based on transfer agents' responses to 
Question 6 of Form TA-2 filed for the 2025 reporting period. 
Question 6 asks transfer agents to report the number of securities 
issues for which they (i) receive items for transfer and maintain 
the master securityholder files (Question 6(a)); (ii) receive items 
for transfer but do not maintain the master securityholder files 
(Question 6(b)); or (iii) do not receive items for transfer but 
maintain the master securityholder files (Question 6(c)).

    While Figures 6 and 7 describe the structure of transfer agent 
activities at the aggregate level, they do not address whether 
individual transfer agents choose to perform services across all types 
of securities or whether they choose to perform services for a few 
types of securities. Table 9 presents statistics on the degree to which 
transfer agents specialize in specific types of securities based on 
transfer agents' responses to Question 6 of Form TA-2 filed for the 
2025 reporting period. Table 9 indicates a high degree of 
specialization among transfer agents. Of the 164 transfer agents that 
responded to Question 6 of Form TA-2, 79 (48% of 164) received items 
for transfer and/or maintained master securityholder files for one type 
of securities. Another 44 transfer agents (27% of 164) received items 
for transfer and/or maintained master securityholder files for two 
types of securities. Thus, 75% of the transfer agents focused on, at 
most, two types of securities. Only five transfer agents (3% of 164) 
received items for transfer and/or maintained master securityholder 
files for five types of securities, and none did for all six.
    Of the 79 transfer agents that specialized in one type of 
securities, 37 specialized in corporate equity securities (49% of 79; 
38% of 98 transfer agents servicing equity securities); 27 specialized 
in open-end investment company securities (34% of 79; 47% of 58 
transfer agents servicing open-end investment company securities); four 
specialized in limited partnership securities (5% of 79; 12% of 33 
transfer agents servicing limited partnership securities); two 
specialized in corporate debt securities (3% of 79; 4% of 49 transfer 
agents servicing corporate debt securities); one specialized in 
municipal debt securities (1% of 79; 4% of 25 transfer agents servicing 
municipal debt securities); and eight specialized in other securities 
(10% of 79; 16% of 49 transfer agents servicing other securities). 
Transfer agents specializing in one type of securities tend to focus on 
either corporate equity securities or open-end investment company 
securities--the same segments served by the greatest number of transfer 
agents overall--yet specialist firms do not constitute a majority of 
transfer agents servicing any tracked security type.

              Table 9--Specialization Among Transfer Agents
------------------------------------------------------------------------
                                                   Number of
           Types of securities issues              transfer     Percent
                                                    agents
------------------------------------------------------------------------
1...............................................          79          48
2...............................................          44          27
3...............................................          24          15
4...............................................          12           7
5...............................................           5           3
6...............................................           0           0
                                                         164         100
------------------------------------------------------------------------

    Figure 8 depicts growth trends in the different types of 
securityholder accounts serviced by transfer agents between 2016 and 
2025. Over this period, the shares of accounts holding corporate equity 
securities and open-end investment company securities have fallen 
slightly, the share holding limited partnership securities has fallen 
substantially, while the shares of accounts holding corporate debt and 
municipal debt securities have increased substantially. The share of 
accounts holding other securities has nearly doubled in this period 
from 4.8% in 2016 to 9.3% in 2025. Despite the fluctuations noted 
above, corporate equity securities and open-end investment company 
securities together consistently made up approximately three-quarters 
of individual securityholder accounts each year.

[[Page 57010]]

Figure 8. Trends in the Structure of Transfer Agent Activity: Share of 
Individual Security Holder Accounts 1
[GRAPHIC] [TIFF OMITTED] TN04SE26.021

    \1\ This analysis is based on transfer agents' responses to 
Question 5(d) of Form TA-2 for the 2016-2025 reporting periods.

    Table 10 provides descriptive statistics on the total number of 
individual securityholder accounts (``Individual Accounts''), the 
number of individual securityholder dividend reinvestment plan and/or 
direct purchase plan (``DRP/DPP'') accounts, and the number of 
individual securityholder DRS accounts. Table 10 shows that over time, 
the number of Individual Accounts increased from 233 million in 2016 to 
281 million in 2025. There has been an increase in the number of DRP/
DPP accounts, which rose from 165 million in 2016 to 186 million in 
2025, driven by large increases in 2024 and 2025 following a period of 
trending down. The number of DRS accounts decreased from 22 million in 
2016 to 13 million in 2025.

  Table 10--Number of Securityholder Accounts for Which Transfer Agents Provided Dividend Reinvestment, Direct
                           Participation, and Direct Registration System Services \1\
----------------------------------------------------------------------------------------------------------------
                                                             Individual
                          Year                                accounts           DRP/DPP         DRS (millions)
                                                             (millions)         (millions)
----------------------------------------------------------------------------------------------------------------
2016...................................................                233                165                 22
2017...................................................                236                163                 23
2018...................................................                227                152                 21
2019...................................................                229                155                 18
2020...................................................                228                151                 15
2021...................................................                238                159                 14
2022...................................................                256                158                 14
2023...................................................                263                161                 14
2024...................................................                270                172                 14
2025...................................................                281                186                 13
----------------------------------------------------------------------------------------------------------------
\1\ This analysis is based on transfer agents' responses to Questions 5(a)-(c) of Form TA-2 for the 2016-2025
  reporting periods. Individual Accounts is defined as the total number of individual securityholder accounts
  (in millions) including DRS accounts and accounts in, dividend reinvestment plans (DRPs) and/or direct
  purchase plans (DPPs). See Question 5(a) of Form TA-2. DRP/DPP is the total number of individual
  securityholder DRP and/or DPP accounts (in millions). See Question 5(b) of Form TA-2. DRS is the total number
  of individual securityholder DRS accounts (in millions). See Question 5(c) of Form TA-2.

6. Withdrawal From Registration
    A transfer agent that wishes to withdraw from registration would 
file Form TA-W with the Commission or their other ARA. Table 11 reports 
the number of transfer agents that filed Form TA-W with the Commission 
between 2016 and 2025. The average number of transfer agents filing 
Form TA-W each year is 14.4, while the

[[Page 57011]]

median is 13.5. Over this period, a total of 144 transfer agents filed 
Form TA-W.

Table 11--Number of Transfer Agents Filing Form TA-W With the Commission
------------------------------------------------------------------------
                                                          Number of Form
                          Year                              TA-W filers
------------------------------------------------------------------------
2016....................................................              13
2017....................................................              21
2018....................................................              13
2019....................................................              12
2020....................................................              14
2021....................................................              18
2022....................................................              17
2023....................................................              14
2024....................................................              11
2025....................................................              11
                                                         ---------------
  Total.................................................             144
------------------------------------------------------------------------

    An analysis of Form TA-W filings sheds light on the state and 
future plans of transfer agents when they withdraw from registration. 
According to Table 12, of the 144 transfer agents that withdrew from 
registration between 2016 and 2025, 56 (39% of the total) indicated 
that they had a successor transfer agent for each issue of securities 
for which they performed transfer agent activities. Four transfer 
agents that withdrew from registration (3% of the total) indicated an 
intention to perform transfer agent activities in the near future. Five 
transfer agents that withdrew from registration (3% of the total) 
indicated that they were directly or indirectly involved in legal 
actions or proceedings or were aware of potential claims against them 
in connection with their performance of transfer agent activities. One 
transfer agent that withdrew from registration (1% of the total) 
reported the existence of unsatisfied judgments or liens against them 
arising out of their performance of transfer agent activities.
    The stated reasons for withdrawing from registration are submitted 
in a free text field and are consequently sometimes ambiguous or 
incomplete. Based on available data, approximately 20 withdrawals (14% 
of the total) were due to mergers with or sales of all transfer agent 
client relationships to non-affiliated firms, of which 16 indicated a 
successor for all transfer agent clients. This estimate may overstate 
the number of transfer agent acquisitions; for example, some may have 
reflected the purchase of a firm that was an internal transfer agent. 
Additionally, an estimated 35 withdrawals (24% of the total) were of 
firms that never performed transfer agent activities, had erroneously 
filed a duplicate registration, or expressed an intention to re-
register with a different ARA.

   Table 12--State and Future Plans of Transfer Agents at Time of TA-W
                                 Filing
------------------------------------------------------------------------
                                            Number \1\      Percent \2\
------------------------------------------------------------------------
Future activity \3\.....................               4               3
Legal actions or proceedings \4\........               5               3
Judgments or liens \5\..................               1               1
Successor transfer agent \6\............              56              39
------------------------------------------------------------------------
\1\ Number is the number of transfer agents filing Form TA-W between
  2016 and 2025.
\2\ Percent is Number as a percentage of the total number of transfer
  agents filing Form TA-W between 2016 and 2025.
\3\ This row reports the number of transfer agents that intend to
  perform in the near future a transfer agent function for any security
  registered under Section 12 of the Exchange Act or which would be
  required to be registered except for the exemption from registration
  provided by paragraph (g)(2)(B) or (g)(2)(G) of that section. See
  Question 7(a) of Form TA-W.
\4\ This row reports the number of transfer agents that are directly or
  indirectly involved in any legal actions or proceedings or are aware
  of any potential claims against them in connection with their
  performance of transfer agent activities for any security. See
  Question 8 of Form TA-W.
\5\ This row reports the number of transfer agents that indicate the
  existence of unsatisfied judgments or liens against them arising out
  of their performance of transfer agent activities for any security.
  See Question 9 of Form TA-W.
\6\ This row reports the number of transfer agents that indicate the
  existence of a successor transfer agent. See Question 10(a) of Form TA-
  W.

7. Issuers
    Table 13 reports the annual number of unique registered issuers 
between 2016 and 2025.\416\ In particular, the Commission estimates 
that there were 7,750 registered issuers of principally operating 
companies and business development companies in 2025. Additionally, the 
Commission estimates that there were 14,130 funds issued by registered 
investment companies, excluding business development companies, in 
December 2025.
---------------------------------------------------------------------------

    \416\ The annual number of unique issuers is the number of 
unique registrants (as identified by Central Index Keys) that filed 
Forms 10-K, 20-F, or 40-F in a given year and excludes most 
registered investment companies, which do not file these forms, but 
does include, for example, business development companies and face 
amount certificate companies. The number of fund issuers is the 
number of funds reported in the Annual Registered Investment Company 
Update data. See supra Section V.B.3.

         Table 13--Total Number of Issuers Between 2016 and 2025
------------------------------------------------------------------------
                                               Number of 10-K/   Number
                  Year \1\                        20-F/40-F      of fund
                                                   issuers       issuers
------------------------------------------------------------------------
2016........................................             8,173  ........
2017........................................             7,859  ........
2018........................................             7,712  ........
2019........................................             7,624    13,761
2020........................................             7,475    13,599
2021........................................             7,958    13,749
2022........................................             8,737    13,959
2023........................................             8,351    14,088
2024........................................             7,902    14,438
2025........................................             7,750    14,130
------------------------------------------------------------------------
\1\ 10-K/20-F/40-F reports full-year numbers. Fund reflects the number
  of funds in December of each year.

    This section complements the above analysis of Form TA-2 
submissions with AA data, which covers 165 registered transfer agents 
with a most recent periodic filing date from January 2024 to January 
2026, for issuers with most recent periodic filing dates during the 
same period.\417\ As shown in Panel A of Table 14, the median transfer 
agent provides services to five issuers. However, the transfer agent at 
the 90th percentile services 114 issuers and the transfer agent at the 
99th percentile services 1,087 issuers. In addition, 46 transfer agents 
provide services to only 1 issuer each, while 20 transfer agents 
provide services to over 100 issuers each to a combined total of 8,250 
issuers.
---------------------------------------------------------------------------

    \417\ Where percentages are reported, they exclude transfer 
agents and issuers with missing data.
---------------------------------------------------------------------------

    When considering issuer revenues and the complexity of issuer 
shareholder structure, the median transfer agent serves issuers with a 
median of 180 shareholders of record and $71.4 million in revenue. 
Similar to the distribution in the number of issuers, the distribution 
of revenues and shareholders is concentrated in the right tail, with 
the 90th percentile of transfer agents serving issuers with a median of

[[Page 57012]]

3,060 shareholders of record and $1.1 billion in revenue, and the 99th 
percentile of transfer agents servicing issuers with a median of 56,539 
shareholders of record and $37.5 billion in revenue.
    In addition, the industry for transfer agents is heavily segmented 
with respect to the types of issuers served by different transfer 
agents. While the median transfer agent serves no exchange listed 
issuers, the top decile of transfer agents overwhelmingly serves 
exchange listed firms (over 85% of their issuer business). The 
distribution of OTC firms served by transfer agents exhibits similar 
characteristics. There is also considerable segmentation among transfer 
agents in the provision of services to funds. While the median transfer 
agent does not provide services to any investment company issuers, such 
firms account for all of the issuers served by transfer agents in the 
top quartile. In total, 89 of the 165 transfer agents in this data set 
do not serve a single investment company issuer, while 45 transfer 
agents serve investment company issuers exclusively. By contrast, many 
transfer agents serve at least some small issuers, though the 
percentage is highly sensitive to the definition of ``small issuer'' 
used. Panel B of Table 14 reports the fraction of small issuers served 
by transfer agents. Small issuers comprise 0% to 80% of the issuers 
served by the median transfer agent, depending on the definition of 
``small issuer'' used. Between 18 and 96 transfer agents in the sample 
serve no small issuers, depending on the definition of ``small issuer'' 
used. Regardless of the definition of ``small issuer'' used, more than 
25% of transfer agents service primarily securities issued by small 
issuers.
    Note that each of these analyses is independent of the others: for 
example, the firms serving the most issuers do not necessarily have the 
highest median number of shareholders or revenues, or the highest 
percentage of exchange-listed issues serviced. For example, the median 
percentage of exchange listed-issues among the top five transfer agents 
by issuers served is 82%, with a range of 67-87%, and the median 
percentage of small issuers served is 40%, 70%, or 44%, depending on 
the definition of ``small issuer.''

                                            Table 14--Characteristics of Issuers Serviced by Transfer Agents
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                                                                            Investment
                       Percentile                           Issuers \1\    Shareholders       Revenue       US exchange     OTC \5\ (%)     company \6\
                                                                                \2\         ($000s) \3\       \4\ (%)                           (%)
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                           Panel A. Issuer Counts, OTC Issuers, and Investment Company Issuers
--------------------------------------------------------------------------------------------------------------------------------------------------------
1.......................................................               1  ..............             5.4               0               0               0
10......................................................               1              13            63.7               0               0               0
25......................................................               1              90           7,429               0               0               0
50......................................................               5             180          71,422               0               0               0
75......................................................              29           1,077         445,990              33              25             100
90......................................................             114           3,060       1,099,628              85              82             100
99......................................................           1,087          56,539      37,491,200             100             100             100
--------------------------------------------------------------------------------------------------------------------------------------------------------
\1\ The number of issuers for which information about company name is available in AA.
\2\ The median number of shareholders of record of a corresponding share class for the issuers that a given transfer agent serves.
\3\ The median most recent year revenue for the issuers that a given transfer agent serves. Where the issuer is a bank or a financial institution,
  revenue includes both interest and non-interest income. In addition, for banks and financial institutions total revenue data generally does not
  include write downs or losses of any kind.
\4\ Issuers are classified as listed on U.S. Exchange if company or shareholder market information includes NASDAQ, NYSE, Bats, or Amex.
\5\ Issuers are classified as OTC if they are not classified as listed on U.S. Exchange and company or shareholder market information includes OTC or
  Grey Market.
\6\ Based on information in the Investment Company Act variable (specifying '34 Act or '40 Act).


                                             Panel B--Small Issuers
----------------------------------------------------------------------------------------------------------------
                                                                             Small (Alt.) \2\    Small (Alt. 2)
                       Percentile                          Small \1\ (%)           (%)              \3\ (%)
----------------------------------------------------------------------------------------------------------------
                                              Panel B. Small Issuer
----------------------------------------------------------------------------------------------------------------
1......................................................                  0                  0                  0
10.....................................................                  0                  0                  0
25.....................................................                  0                 50                  0
50.....................................................                 23                 80                  0
75.....................................................                 96                100                 71
90.....................................................                100                100                100
99.....................................................                100                100                100
----------------------------------------------------------------------------------------------------------------
\1\ Percentage of issuers that are non-accelerated filers or small reporting companies according to filings
  since 2024.
\2\ Percentage of issuers that are non-accelerated filers, small reporting companies, or have most recent
  reported trailing twelve-month revenues below the emerging growth company threshold according to filings since
  2024.
\3\ Percentage of issuers with filings since 2024 and most recent market capitalization under $1 billion
  according to AA.

8. Database Searches and Account Remittances
    Table 15 reports the percentage of Form TA-2 filers conducting 
database searches, the number of accounts searched, the number of lost 
securityholder accounts for which a different address has been obtained 
as a result of a database search,\418\ and the discovery rate (i.e., 
ratio of the number of lost securityholder accounts for

[[Page 57013]]

which a different address has been obtained as a result of a database 
search to the number of accounts searched) averaged across the 10 
reporting periods between 2016 and 2025. On average, 80% of 
recordkeeping transfer agents \419\ that filed Form TA-2 conducted 
database searches for approximately 3.2 million securityholder accounts 
and obtained a new address for approximately 2.2 million of these 
accounts. Recordkeeping transfer agents obtained a new address for a 
lost securityholder account at an average rate of 68%. On average, 25% 
of the non-recordkeeping transfer agents that filed Form TA-2 conducted 
database searches for approximately 160,000 securityholder accounts and 
obtained a new address for approximately 93,000 of these accounts. Non-
recordkeeping transfer agents obtained a new address for a lost 
securityholder account at an average rate of 58%. These results suggest 
that recordkeeping transfer agents conducted more database searches 
than non-recordkeeping transfer agents and obtained a new address for a 
higher proportion of lost securityholder accounts searched. Among 
transfer agents, recordkeeping transfer agents are principally involved 
in complying with Rule 17ad-17's requirement to search for lost 
securityholders.
---------------------------------------------------------------------------

    \418\ See Questions 11(a)(ii) and 11(a)(iii) of Form TA-2.
    \419\ As discussed in Section V.B.4.a, recordkeeping transfer 
agents are identified based on their responses to Questions 6(a) and 
6(c) on Form TA-2.

                                  Table 15--Database Search by Transfer Agents
----------------------------------------------------------------------------------------------------------------
                                                                              (3) Number of
                                      (1) Percentage of                        accounts for      (4) Discovery
                                       transfer agents     (2) Number of     which different     rate = (3)/(2)
                                      conducting search  accounts searched     address was            (%)
                                                                                 obtained
----------------------------------------------------------------------------------------------------------------
Recordkeeping Transfer Agent........                 80          3,182,939          2,173,507                 68
Non-recordkeeping Transfer Agent....                 25            159,815             92,621                 58
----------------------------------------------------------------------------------------------------------------

    Table 16 reports the number of lost securityholder accounts 
remitted to states each year from 2016 to 2025 by Form TA-2 filers. 
During this period, the number of accounts remitted gradually fell from 
471,591 in 2016 to 417,270 in 2022, then dropped by more than half to 
162,947 in 2023, before settling at 163,204 in 2025.\420\ The 
Commission has limited insight into database searches or accounts 
remitted to states by carrying broker-dealers, for example from 
responses to customer complaints received by the Office of Investor 
Education and Assistance and forwarded to broker-dealers; this 
information is neither systematic nor complete, and overall search or 
remittance numbers for carrying broker-dealers are unavailable. The 
Commission requests comment on this matter.
---------------------------------------------------------------------------

    \420\ The decline in 2023 was primarily due to the cessation of 
operations by the transfer agent which had for several years been by 
a considerable margin the largest remitter; it filed Form TA-W with 
the Commission that year.

  Table 16--Lost Securityholder Accounts Remitted to States by Transfer
                                 Agents
------------------------------------------------------------------------
                                                             Number of
                          Year                               accounts
                                                             remitted
------------------------------------------------------------------------
2016....................................................         471,591
2017....................................................         462,622
2018....................................................         469,688
2019....................................................         504,455
2020....................................................         430,890
2021....................................................         471,400
2022....................................................         417,270
2023....................................................         162,947
2024....................................................         174,312
2025....................................................         163,204
------------------------------------------------------------------------

9. Segregated Funds
    The Commission's regulatory experience indicates that some transfer 
agents may maintain issuer, securityholder, and other customer funds in 
bank accounts separate from any other bank accounts of the transfer 
agents.\421\ However, data regarding the prevalence of this practice is 
not available. The Commission requests commenters to provide feedback 
on the number of transfer agents that currently adopt this practice.
---------------------------------------------------------------------------

    \421\ See Office of Compliance Inspections and Examinations Risk 
Alert (February 13, 2019), available at https://www.sec.gov/newsroom/whats-new/transfer-agent-safeguarding-funds-securities.
---------------------------------------------------------------------------

10. Basis for Removing Restrictive Legends
    As discussed in Section IV.B, transfer agents are often the party 
responsible for affixing, tracking, and removing restrictive legends. 
The Commission's regulatory experience indicates that (i) some transfer 
agents rely on the advice of counsel in the form of an ``attorney 
letter'' or ``opinion letter'' as the basis for removing restrictive 
legends and (ii) such opinion letters can come from either the issuer's 
in-house counsel or outside counsel. However, data regarding the 
prevalence of opinion letters as the basis for removing restrictive 
legends is not available, as is data on the extent to which opinion 
letters are provided by issuers' in-house counsel or outside counsel. 
The Commission requests commenters to provide feedback on these 
matters.
    Notwithstanding the foregoing, transfer agents may choose to 
process a transaction in the absence of an opinion letter. Data 
regarding the usage of these non-opinion letter methods--to the extent 
they are used by transfer agents--is unavailable, as is data on the 
extent to which the use of each method involved transfer agents 
providing supporting documentation similar to or satisfying the 
requirements set forth in paragraph (d) of proposed Rule 17ad-31. The 
Commission requests commenters to provide feedback on these matters.

C. Benefits and Costs

    This section discusses the benefits and costs associated with the 
proposed rules and amendments. The proposed amendments to Forms TA-1 
and TA-2 are likely to increase the amount and usefulness of 
information available to market participants about transfer agents. To 
the degree that issuers currently face information asymmetries about 
transfer agent quality, incentives, and conflicts, enhanced 
disclosures--such as those regarding corporate organizational structure 
and outsourcing arrangements--may reduce adverse selection in the 
market for transfer agent services by improving issuers' ability to

[[Page 57014]]

differentiate among transfer agents based on their capability prior to 
contracting. Separately, post-contractual conflicts of interest may be 
more directly addressed by other provisions of the proposal, including 
the compliance, safeguarding, and restrictive legend rules discussed 
below. Additionally, to the degree that the proposed amendments may 
reduce the costs of acquiring information about transfer agent quality, 
they may also increase market incentives for transfer agents to compete 
on quality.
    The Commission is also proposing to amend certain definitions as 
well as processing, recordkeeping, record retention, prompt posting, 
and safeguarding requirements. These proposed amendments would update 
and streamline these definitions and requirements to address 
technological and market infrastructure changes, industry concerns, and 
lessons from the Commission's oversight and monitoring experience. The 
proposed amendments would also expand existing safeguarding 
requirements to address a wider range of risks, including through new 
provisions governing segregation of funds and business continuity 
planning. The proposed amendments would provide greater clarity to 
transfer agents regarding their regulatory obligations, promote prompt 
and accurate clearance and settlement of securities transactions, 
enhance the resilience of the national clearance and settlement system, 
strengthen investor protection, increase investor participation in 
securities markets, and facilitate capital raising.
    The proposed amendments to Rule 17ad-3 would ensure that issuers 
receive the early warning needed to resolve serious performance issues 
affecting their underperforming transfer agents and provide stronger 
incentives for transfer agents to expeditiously resolve or avoid 
performance failures. These measures in turn would support prompt and 
accurate clearance and settlement and strengthen investor protection.
    The proposed amendments to Rule 17ad-17 would create a new category 
of securityholders called an ``inactive securityholder'' (i.e., a 
securityholder without observed account activity for 18 months); 
require inactive securityholders to be notified; update the definition 
of a lost securityholder to address methods of correspondence other 
than physical mail; and update the definition of an unresponsive payee 
to address electronic payments. The proposed amendments could help 
securityholders retain ownership of their investment property, avoid 
incurring costs associated with premature remittance and liquidation of 
such property, and receive their entitled payments from issuers.
    Besides amending existing rules, the Commission is proposing new 
rules addressing compliance and restrictive legends. These proposed 
rules would facilitate prompt and accurate clearance and settlement of 
securities transactions, strengthen investor protection, increase 
investor participation in securities markets and facilitate capital 
raising.
    The Commission is also proposing to rescind Rule 17ad-4. The 
proposed rescission of Rule 17ad-4 may strengthen investor protection 
and promote the prompt and accurate settlement of securities 
transactions by extending turnaround, processing, and recordkeeping 
rules to transfer agents and transactions that were previously exempt 
from these rules.
    The analysis below addresses the likely economic effects of the 
proposed and amended rules, including their anticipated and estimated 
benefits and costs and their likely effects on efficiency, competition, 
and capital formation. The Commission also discusses the potential 
economic effects of certain alternatives to the approaches proposed in 
this release.
1. Cost Passthrough and Incidence
    Transfer agents would incur costs as a result of the proposed rules 
and amendments and form amendments. Transfer agents may pass on these 
costs to issuers in the form of higher fees or reduced willingness to 
offer services to certain types of issuers--for example, issuers from 
which transfer agents generate less revenue. This effect is 
particularly relevant given the holdup problem identified in Section 
V.A. Transfer agents may also pass costs directly to third parties, 
such as broker-dealers and securityholders, through increased fees. 
Given the high concentration documented in Section V.B.4. and the 
limited substitutability of transfer agents in certain market segments, 
the Commission expects that transfer agents may have significant 
ability to pass costs to issuers in concentrated segments, while 
competitive pressure in less concentrated segments may limit 
passthrough. To the extent that transfer agents pass on costs 
associated with the proposed amendments to their issuer clients and 
third parties, these entities may incur costs as well. Transfer agents' 
costs and compliance burdens could in some cases be passed along to 
issuers and third parties in the form of reduced access to services 
rather than through increased prices.
    The Commission does not have data or other information concerning 
sensitivities of issuers and third parties to fees, how transfer agents 
account for these sensitivities, or the extent to which transfer agents 
prefer to keep fees constant. Thus, any potential shift in the supply 
of transfer agent services and its impact on fees is unknown. The 
Commission requests commenters provide feedback on these matters.
2. Benefits and Costs of Policies and Procedures Approach in Rules 
17ad-2, 12, and 30
    This section discusses the potential benefits and costs associated 
with the proposed policies and procedures approach for Rules 17ad-2, 
12, and 30 i.e., framing these rules as principles-based rules.
    A policies and procedures approach to Rules 17ad-2, 12, and 30 
could benefit registered transfer agents by providing them with 
flexibility in how they effect turnaround, safeguard funds and 
securities, address cybersecurity and other risks associated with their 
activities, and comply with applicable laws and regulations. The 
flexibility stems from the proposed approach's requirement that 
registered transfer agents establish, maintain, and enforce written 
policies and procedures reasonably designed to ensure the performance 
of these activities. The policies and procedures approach would allow 
each transfer agent to determine the methodologies that work best to 
perform these activities in light of current technologies as well as 
future technological developments; operational and market developments; 
and the transfer agent's specific business model, services, risks, and 
other characteristics. The flexibility afforded by a policies and 
procedures approach may encourage transfer agents to deploy new 
technologies and practices that may reduce their costs, while improving 
their performance. To the extent that transfer agents realize cost 
savings and pass them on to issuers in the form of lower fees for 
performing transfer agent services, issuers also may benefit from the 
flexibility afforded by a policies and procedures approach.
    In exchange for this additional flexibility, a principles-based 
rule may require transfer agents to consider the application of its 
provisions to particular situations to a far greater degree than under 
a prescriptive rule.\422\

[[Page 57015]]

As a result of framing Rules 17ad-2, 12, and 30 as principles-based 
rules, transfer agents may devote greater efforts and incur greater 
costs to understand the application of these rules' provisions to 
particular situations, relative to the baseline.
---------------------------------------------------------------------------

    \422\ See Julia Black, The Rise, Fall and Fate of Principles 
Based Regulation (Working Paper Nov. 21, 2010), available at https://ssrn.com/abstract=1712862 (retrieved from SSRN Elsevier database).
---------------------------------------------------------------------------

    The benefits and costs of Rules 17ad-2, 17ad-12, and 17ad-30 are 
discussed in more detail in Sections V.C.4.b, V.C.4.h, and V.C.5.a, 
respectively. The compliance costs of each of these rules are 
quantified in these respective sections.
3. Benefits and Costs of the Proposed Amendments to Registration and 
Annual Reporting Requirements
a. Proposed Amendments to Rule 17ac2-1
    Under the proposal, Form TA-1 filings and amendments would be 
effective 45 days after filing, instead of the current 30 days.
    A longer effective date may reduce the timeliness of transfer agent 
registrations and may delay new entrants into the transfer agent 
industry from providing such services to issuers by 15 days. However, 
as discussed in section II.A, the proposed amendment may provide the 
Commission with additional time to review the information contained in 
Form TA-1. Thus, the proposed amendment may enhance Commission 
oversight over the transfer agent industry. Moreover, the proposal 
would align the timeline of effectiveness of Form TA-1 filing and 
amendments with Section 17A(c)(2) of the Exchange Act.\423\
---------------------------------------------------------------------------

    \423\ See supra Section II.A.
---------------------------------------------------------------------------

b. Proposed Amendments to Rule 17ac2-2
    Under the proposal, filers would be required to file an amended 
Form TA-2 within 60 days of discovering any information reported that 
was materially inaccurate, misleading, or incomplete at the time of 
filing to correct that information. The proposed amendment would result 
in better accuracy in data collected and maintained by the Commission. 
This amendment would result in costs to transfer agents. Upon 
discovering that it had filed information that was inaccurate, 
misleading, or incomplete, a transfer agent would face a choice between 
(1) incurring costs to determine if the information was materially 
inaccurate, misleading, or incomplete in order to decide whether to 
file an amended Form TA-2 or (2) incurring any costs of producing and 
filing an amended Form TA-2 regardless of materiality. Further, 
transfer agents that have determined that the information was 
materially inaccurate, misleading, or incomplete would subsequently 
incur costs to produce and file an amended Form TA-2.
    The compliance costs associated with the proposed amendments to 
Rule 17ac2-2 would impose annual costs of $1,500 \424\ per transfer 
agent.
---------------------------------------------------------------------------

    \424\ The $1,500 annual estimate is based on the following 
calculations: $1,393.20 (lawyers at $774 for 1.8 hours) + $154.80 
(costs for outside professionals of $154.80) [ap] $1,500. 
Occupational rates are calculated as described in infra note 533. 
For additional details on estimates of burden hours and occupations 
involved, see infra Section VI. Throughout this economic analysis, 
we have estimated certain costs based on our analysis of the 
collection of information burdens of the proposed rules for purposes 
of the Paperwork Reduction Act of 1995 (``PRA''). As discussed in 
more detail in section VI.E, our PRA estimates represent an average 
burden for all respondents, both large and small, and the burdens 
will likely vary among individual respondents based on a number of 
factors, including the size and complexity of their business.
---------------------------------------------------------------------------

c. Proposed Amendments to Form TA-1
    The Commission is proposing to add a number of questions to Form 
TA-1 including, among other things, organizational details such as 
affiliates and the transfer agent's other registrations, as well as 
revision of instructions to promote clarity regarding the required 
information collected in existing questions.\425\
---------------------------------------------------------------------------

    \425\ See supra Section II.C.
---------------------------------------------------------------------------

    The Commission also proposes to remove two existing questions 
concerning registrants' engagement of and engagement as a service 
company. The questions being removed from Form TA-1 are duplicative of 
information that is included in Form TA-2.
Benefits
    There are benefits to both the questions being added to Form TA-1, 
which would provide valuable information to market participants doing 
business with transfer agents and the Commission, and to the questions 
being removed, which may reduce the frequency of filing amendments and 
the costs of preparing those filings relative to retaining those 
questions.
    Information about the geographic scope of the business, the 
officers and directors of the registrant, and the registrant's 
organizational structure and affiliations may help in identifying 
conflict of interest concerns; assessing governance, safeguarding, and 
operational risks; assessing the internal division of labor, 
specialization, and scope; and relating total firm resources to the 
functions they support. This may contribute to improved transfer agent 
selection by issuers and increase competition among transfer agents. 
Identifying transfer agents' other registrations would better enable 
the Commission to cross-reference entities already registered with the 
Commission in other capacities and therefore improve its evaluation of 
applications and oversight of registered entities.
    Furthermore, the structured data language in which transfer agents 
file Form TA-1 would enhance these benefits by making the additional 
disclosures more efficient to process and analyze. Form TA-1 is 
currently structured in a custom XML data language and would continue 
to be under the proposal.\426\ The custom XML requirement renders the 
disclosures machine-readable, benefiting users of the disclosures (such 
as issuers and regulators) by facilitating comparisons across transfer 
agents and filing periods. The requirement also allows transfer agents 
to complete a fillable web form that the EDGAR converts into a custom 
XML document rather than incur the cost of structuring their 
disclosures themselves.\427\
---------------------------------------------------------------------------

    \426\ See Form TA Technical Specification, SEC, available at 
https://www.sec.gov/submit-filings/technical-specifications#form_ta.
    \427\ See EDGAR Filer Manual Vol. II (Version 77, Mar. 2026) at 
Section 8.2.25, SEC, available at https://www.sec.gov/submit-filings/edgar-filer-manual.
---------------------------------------------------------------------------

    The removal of existing Questions 6 and 7 regarding service company 
arrangements from Form TA-1 may reduce certain costs related to 
preparing such amendments when required and may result in transfer 
agents needing to file amendments to Form TA-1 less frequently than if 
those Questions were retained, particularly if service company 
arrangements change more frequently than other information submitted on 
Form TA-1.
    The proposed amendments to Form TA-1 instructions are expected to 
result in marginal benefits to registrants, the Commission, and 
potentially other stakeholders such as issuers. For example, amended 
instructions may help to reduce filing errors by specifying that the 
full legal name of the registering entity must be used and may ease 
Commission oversight by ensuring that registrants are aware that 
registration makes them subject to the SEC's examination authority, 
including for non-Section 12 issues. Amending the instructions to 
Question 8 could result in more consistent and complete responses by 
registrants, facilitating the Commission in its oversight and 
regulatory roles.

[[Page 57016]]

Costs
    The removal of existing Questions 6 and 7 may result in somewhat 
delayed visibility into new transfer agents' use of and employment as 
service providers, as that information would only be received with the 
filing of Form TA-2. Additionally, because the service provider 
information in Form TA-2 is retrospective to the calendar year 
reporting period, changes in employment of or employment as a service 
provider would no longer be updated within 60 days of the change as 
required by existing Questions 6 and 7. However, the Commission does 
not anticipate that the proposed change in provision of service company 
arrangement information from Form TA-1 to Form TA-2 will materially 
impact the Commission's oversight of transfer agent operations with 
respect to service company arrangements. The other proposed amendments 
to Form TA-1 would result in costs to transfer agents primarily related 
to potential costs of needing to file amendments more frequently. This 
is because these proposed amendments increase the number of reportable 
items that could change and in turn increases the likelihood of an 
amendment to Form TA-1.
    The proposed amendments to form instructions are expected to result 
in some costs to registrants. Many of the proposed amendments to 
instructions require no substantive work from the registrant, such as 
those amendments specifying that the contact person in Question 1(f) 
must be authorized to receive compliance correspondence, or actively 
facilitate the accurate filing of Form TA-1, such as stating the 
meanings of the abbreviations of ``CCC'' and ``CIK.'' The amended 
instructions for Question 8, specifying who must be listed as a control 
person, may effectively require additional disclosure from some 
registrants and consequently additional costs to ascertain and report 
the information.
    The proposed amendment may result in duplication of reporting 
across Forms TA-1 and TA-2, particularly for transfer agents that enter 
the industry close to the end of the reporting period for Form TA-2. 
The Commission further recognizes that because amendments to Form TA-1 
must be filed within 60 calendar days of reported information becoming 
inaccurate, incomplete, or misleading, registrants may have to expend 
resources to determine on an ongoing basis if changes in internal 
organization, external affiliations, or registrations necessitate 
filing an amended Form TA-1, and incur costs to potentially file 
amendments multiple times per year. We estimate this aspect of the 
proposed amendment may impose annual compliance costs per transfer 
agent of $1,500.\428\
---------------------------------------------------------------------------

    \428\ The $1,500 annual estimate is based on the following 
calculations: $1,161 (lawyers at $774 for 1.5 hours) + $387 (costs 
for outside professionals of $387) [ap] $1,500. Occupational rates 
are calculated as described in infra note 533. For additional 
details on estimates of burden hours and occupations involved, see 
infra Section VI. The burden and cost estimates for Form TA-1 in 
this release do not reflect a separate burden or cost of structuring 
disclosures in custom XML, because the forms are fillable web forms 
on EDGAR that convert disclosures to custom XML. While transfer 
agents have the option of creating and submitting a custom XML 
document rather than using the fillable form, the Commission expects 
any transfer agents that choose this option have sufficient XML 
experience and infrastructure such that the burden and cost of doing 
so is de minimis.
---------------------------------------------------------------------------

d. Proposed Amendments to Form TA-2
    There are several benefits associated with the proposed additional 
disclosures in Form TA-2.\429\ These proposed disclosures may mitigate 
information asymmetries and conflicts of interest between transfer 
agents and less informed issuers and investors; allow issuers to make 
more informed decisions in the selection of transfer agent; and support 
Commission oversight over transfer agents.
---------------------------------------------------------------------------

    \429\ See supra Section II.D.
---------------------------------------------------------------------------

Benefits
    The proposed amendments would require additional disclosures. For 
example, the proposed amendments would require transfer agents to 
disclose information related to their number of employees, activities 
performed, issues serviced, and certain service providers engaged. Such 
disclosures are expected to improve the ability of issuers and/or the 
Commission to assess the scope and quality of services offered by 
transfer agents; operational, outsourcing, and safeguarding risks of 
each transfer agent; and resources to cover financial responsibilities 
or liabilities the transfer agent may assume through visibility into 
transfer agents' operating structure and business affiliates. Improving 
visibility into such factors for each transfer agent will also better 
enable comparison across transfer agents.
    The proposal would also require transfer agents to provide detailed 
information about, for example, the number and type of securities 
serviced and various means of doing so. The proposed amendments would 
require transfer agents to disclose more granular information about 
their activities related to already specified types of securities and 
the same information for newly identified classes of securities 
currently included within ``other securities,'' for example, exchange-
traded funds. Transfer agents would also be required to disclose 
amounts paid in various cash and stock distributions and open end 
investment company security purchases and redemptions. The disclosure 
of additional information may facilitate oversight of transfer agents 
and enhance the ability of issuers to understand and compare the 
businesses of various transfer agents. Furthermore, as discussed in 
further detail in section V.C.3.c, the custom XML requirement for Form 
TA-2 will make the added disclosure more readily available for 
processing and analysis. However, to the degree that such information 
may be duplicative of information in Form TA-1, existing requirements 
to file Form TA-1 and update it may reduce the magnitude of the above 
benefits of the proposed disclosure of changes in the transfer agent's 
business.
    The proposed form amendments would result in transfer agents no 
longer being required to report some information. To conform with 
proposed Rule 17ad-2, which replaces required monthly turnaround 
performance with a policies and procedures approach, Question 9 would 
be revised and transfer agents would no longer report the number of 
months not in compliance or the number of written notices of 
noncompliance filed to their ARA. Transfer agents would also no longer 
be required to report certain information related to the number and 
type of individual securityholder accounts. The removal of these 
disclosures may reduce the costs of tracking those metrics and 
preparing Form TA-2 filings.
    The proposed amendments to Form TA-2 instructions are expected to 
result in minor benefits to registrants, the Commission, and 
potentially other stakeholders such as issuers. For example, the 
proposed clarification of how to count securityholder accounts in 
Question 4(b) may result in more accurate and consistent reporting, 
which would benefit the Commission in its oversight role and 
potentially other stakeholders by improving comparability between 
transfer agents' reported data.
Costs
    The proposed disclosures in Form TA-2 would impose direct and 
indirect costs on transfer agents--costs that may be passed along to 
issuers and third parties (e.g., securityholders, broker-dealers, and 
other non-issuers) that purchase services from transfer agents. First, 
these disclosures may provide

[[Page 57017]]

only noisy signals of transfer agent quality or conflicts of interest 
and therefore may provide issuers with only a limited ability to make 
more informed choices when selecting transfer agents. Moreover, these 
additional disclosure requirements may lead some transfer agents, 
particularly smaller and less transparent transfer agents, to exit the 
industry. A more detailed discussion of these effects on efficiency, 
competition, and capital formation is presented in Section V.D.
    Second, transfer agents would incur direct compliance costs. 
Compliance with the proposed amendments to Form TA-2, including the 
amendments to instructions (principally the calculation of the number 
of securityholder accounts in Question 4(b)), would impose annual costs 
of $3,900 \430\ per transfer agent. These compliance costs and other 
costs, that are less amenable to quantification and discussed below, 
may be passed on to issuers and third parties.
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    \430\ The $3,900 annual estimate is based on the following 
calculations: $3,483 (lawyers at $774 for 4.5 hours) + $387 (costs 
for outside professionals of $387) [ap] $3,900. Occupational rates 
are calculated as described in infra note 533. For additional 
details on estimates of burden hours and occupations involved, see 
infra Section VI. The burden and cost estimates for Form TA-2 in 
this release do not reflect a separate burden or cost of structuring 
disclosures in custom XML, because the forms are fillable web forms 
on EDGAR that convert disclosures to custom XML. While transfer 
agents have the option of creating and submitting a custom XML 
document rather than using the fillable form, the Commission expects 
any transfer agents that choose this option have sufficient XML 
experience and infrastructure such that the burden and cost of doing 
so is de minimis.
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4. Benefits and Costs of Proposed Amendments to Definitions, 
Processing, Recordkeeping, and Safeguarding Rules
a. Amendments to Rules 17ad-1 and 17ad-9 and New Definitions to Rule 
17ad-9
    Proposed amendments to Rules 17ad-1 and 17ad-9 would amend and 
create definitions used in transfer agent rules and extend the 
applicability of definitions in Rule 17ad-1 to additional rules.\431\ 
The existing definitions generally reflect the transfer agent market as 
it was several decades ago when the transfer agent rules were 
originally adopted and when most settlement involved the cancellation 
and reissuance of security certificates. The intervening years have 
brought substantial change to the processing of security transactions, 
with most certificated securities being held in centralized 
depositories in street name and substantial activity taking place 
purely in book entry form. Communications, recordkeeping, and other 
categories of technology employed in the performance of transfer agent 
activities have likewise developed substantially. The proposed 
amendments in large part modernize definitions to reflect the state of 
the transfer agent market and technology currently in use, as well as 
to provide improved flexibility in definitions to allow for further 
developments and innovation.
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    \431\ See supra Sections III.A and III.B.
---------------------------------------------------------------------------

    Rule 17ad-1 definitions currently apply to Rules 17ad-2 through 
17ad-7. They are proposed to be extended to apply to Rules 17ad-9, 
17ad-10, and 17ad-12 and proposed Rules 17ad-30, and 17ad-31. Their 
applicability to Rule 17ad-4 is proposed to be rescinded in conjunction 
with its proposed rescission. Rule 17ad-9 definitions currently apply 
to Rules 17ad-10 through 17ad-13 and are not proposed to be extended to 
further rules.
Benefits
    The proposed amendments to the definitions in Rules 17ad-1 and 
17ad-9 would provide a number of benefits due to their applicability to 
existing or proposed rules, or rules with proposed amendments to rule 
text. The proposed amendments would provide clarity to transfer agents 
in their operations. The amended definitions would contribute to this 
by specifying how the tasks which make up most transfer agent 
activities, the objects that those tasks operate on, and the records 
which evidence them fall within and work in the transfer agent rules. 
Notably, this includes specifying that certain rules apply to, for 
example, securities, positions, or instructions in general, not only to 
certificates, and to instructions submitted to an electronic system 
controlled, operated, or enabled by the transfer agent. The proposed 
amendments would eliminate outdated definitions, which do not reflect 
present business practices and technology, resulting in more clarity 
and potentially fewer burdens associated with overcompliance: to the 
extent that outdated definitions currently cause transfer agents to 
apply rules more broadly than intended, updated definitions may reduce 
unnecessary compliance costs. However, the Commission lacks data to 
estimate the magnitude of this effect. Greater flexibility in the 
definitions of terms, such those concerning security or securityholder 
identifying information, would help the rules remain relevant as 
markets continue to develop and adjust to technological and other 
innovations. Such flexibility in definitions could also provide 
transfer agents and service providers flexibility in how to comply with 
rules' requirements. Issuers may also benefit from clearer knowledge of 
what information transfer agents would collect and maintain as a result 
of the proposed amendments, which could enable them to better negotiate 
agreements with transfer agents.
    The proposed new definitions in Rule 17ad-9--authorized securities, 
transfer journal, and presentor--are used extensively in both existing 
and proposed amended rules. Defining these terms will benefit market 
participants by providing regulatory clarity regarding the rules that 
reference these terms.
    The proposed amendments to Rules 17ad-1 and 17ad-9 would change the 
composition and handling of certain types of records transfer agents 
are required, or would be required, to keep, including the master 
securityholder file and control book. Expanding the definition of 
record difference may result in more timely discovery and resolution of 
errors by requiring continuous monitoring and correction, rather than 
limiting the definition of a record difference only to instances where 
position detail of a security transferred or redeemed does not match 
the master securityholder file. Similarly, by providing in the proposed 
amended definition of recordkeeping transfer agent that only a single 
transfer agent maintains and updates the master securityholder file of 
a security issue,\432\ the proposal may reduce the potential for 
transactions not being posted to the master securityholder file. 
Specifying that transfer agents have discretion in the technologies and 
systems used to maintain master securityholder files could contribute 
to transfer agents using the most efficient available technology, 
thereby promoting prompt and efficient clearance and settlement. 
Requiring the tracking of outstanding securities in the control book in 
addition to the currently required securities authorized and securities 
issued may likewise better enable transfer agents to monitor for 
overissuance, particularly by firms that are active in the market for 
their own securities such as through the accumulation of treasury 
stock.
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    \432\ See proposed Rule 17ad-9(h).
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    The proposed amendments to the definition of position detail 
increase the amount of information taken in, not only by adding an 
alternative applicable unique identifier to the certificate number if 
one exists, but also by adding any other information about 
securityholders and securities sufficient to accurately identify a 
specific securityholder to the exclusion of other securityholders; 
effectively deliver

[[Page 57018]]

dividends and other payments, legal notices, and other necessary 
communications; and reasonably enable transfer agent recordkeeping, 
operations, or the efficient and effective research of record 
differences. This could improve clearance and settlement by ensuring 
transfer agents' ability to communicate with securityholders in real 
time using contemporary methods to help reduce settlement failures and 
timely resolve processing discrepancies. This could also improve 
transfer agents' functioning as gatekeepers with respect to financial 
transactions and transfers. For example, the proposed amendments would 
require sufficient information for lost securityholder searches under 
Rule 17ad-17 and contribute to an improved success rate for finding 
lost securityholders when performing searches.
Costs
    Transfer agents would incur costs as a result of the proposed 
amendments to definitions in Rules 17ad-1 and 17ad-9 due to their 
applicability to existing or proposed rules, or rules with proposed 
amendments to rule text. While some general costs related to proposed 
amendments to definitions are discussed in this section, costs 
associated with the proposed amended definitions as they pertain to 
proposed rules and amendments in this release are mainly considered as 
part of the costs of these proposed rules and amendments, as discussed 
further in this section and Section V.C.5. Generally, costs related to 
proposed amendment definitions will primarily be associated with 
complying with the major turnaround, posting, recordkeeping, and record 
retention rules. Costs deriving from proposed amendments to definitions 
as apply to rules without proposed amendments to rule text are 
discussed more explicitly in this section.
    The proposed amendments to the Rule 17ad-1 definition of receipt 
would contribute to a requirement for faster turnaround time, expanding 
the scope of instructions which are subject to turnaround rules with 
downstream effects to posting, recordkeeping, and record retention 
rules. As discussed in the proposed amendment to Rule 17ad-2 below, 
which the definition chiefly affects, requirements for more rapid 
processing may contribute to increased costs for some transfer agents, 
but the Commission understands that most turnaround is already 
accomplished on the timelines required under the new definition and 
amended Rule 17ad-2.
    Proposed amendments to Rule 17ad-9 definitions, notably presentor, 
position detail, credit, and debit, would have the effect of requiring 
additional information to be collected, tracked, and stored, and 
potentially of requiring additional investigation and processing, 
including due to the specification that non-certificated actions are 
encompassed in the rules. Requiring more information in position detail 
could entail one-time costs associated with directly updating forms and 
systems to gather the new information. Because the requisite 
information is not specified but instead based on the principle that it 
be sufficient to effectively comply with applicable laws and 
regulations, transfer agents may incur up-front and ongoing costs to 
determine what information is necessary to adequately comply. The 
proposed amendments to the definition of record difference may result 
in more frequent investigations of record differences, as they would 
include a continuously existing state of discrepancy between the master 
securityholder file and the transfer journal, which could result in 
additional ongoing costs. The addition of outstanding securities to the 
control book is expected to impose costs for transfer agents, but these 
are expected to be relatively minor as the measure is the arithmetic 
difference of securities issued, which is already tracked in the 
control book, and treasury stock, which may already be designated 
within an issue's master securityholder file.
    The proposed amendment to the definition of master securityholder 
file may result in costs to transfer agents insofar as they do not 
already maintain the master securityholder file in electronic form. 
Most transfer agents currently maintain master securityholder files in 
electronic form and thus any such costs would be minimal. However, 
those transfer agents which do maintain master securityholder files in 
paper form would face costs to transfer them to electronic form, 
including costs to migrate data, to develop systems for updating the 
new electronic master securityholder files, and to train employees in 
new processes. These changes could impose significant one-time costs, 
with ongoing costs of updating the master securityholder file being 
more limited. The Commission lacks data on the number of transfer 
agents currently maintaining paper-based master securityholder files 
and the associated migration costs. These changes may be particularly 
burdensome for smaller transfer agents servicing fewer issues for many 
years. Such transfer agents are more likely to have begun master 
securityholder files in paper format and may be less able to spread out 
the fixed costs of changing over to electronic master securityholder 
files over multiple issues.
    The proposed amendment to the definition of recordkeeping transfer 
agent clarifies that only one transfer agent may maintain and update 
the master securityholder file for a security issue. Transfer agents 
which maintain master securityholder files along with other transfer 
agents for the same security issue may face one-time costs to adjust 
contracts and operations, but the Commission expects any ongoing costs 
related to consolidation of master securityholder files under a single 
recordkeeping transfer agent to be minimal. The Commission lacks data 
on the number of transfer agents which maintain master securityholder 
files jointly with another transfer agent.
    Additionally, there could be additional costs attributed to rules 
with rule text that is not proposed to be amended.
    The Rule 17ad-1 definitions currently and under proposed amendments 
apply primarily to proposed rules or to rules with proposed amendments 
to rule text. The exceptions are Rules 17ad-5 and 17ad-8. No Rule 17ad-
1 definitions proposed to be amended apply to Rule 17ad-8. The revised 
definition of ``receipt'' is not anticipated to result in material 
costs to comply with Rule 17ad-5 as, among other reasons, the extended 
time during which receipt may occur on the business day corresponding 
to the calendar day of receipt is matched by extended time of the last 
business day on which a response may be made. The revised definition of 
``item'' is not expected to result in material costs to comply with 
Rule 17ad-5 independent of related costs to comply with the amended 
turnaround, recordkeeping, and record retention rules.
    The proposed Rule 17ad-9 definition amendments apply primarily to 
the proposed rules and rules with proposed amendments to rule text, 
with the exceptions of Rules 17ad-11 and 17ad-13. The Commission does 
not expect the proposed amended definitions to result in significant 
costs related to 17ad-13 because the required independent report 
concerns transfer agents' systems of accounting control, procedures for 
the transfer of record ownership, and safeguarding of securities and 
funds, which already encompass the activities contemplated by the 
amended definitions if not their exact form. The proposed expansion of 
the definition of record difference and the resulting possibility of 
finding record differences

[[Page 57019]]

stemming from discrepancies between the transaction journal and master 
securityholder file could increase the number of aged record 
differences.\433\ This in turn could increase the number of reports 
related to aged record differences and the associated costs. 
Specifically, Rule 17ad-11 requires transfer agents to submit reports 
to issuers and to their ARA following each calendar month or quarter, 
respectively, when aged record differences exceed specified thresholds. 
The cost of incremental reports issued is expected to be $84 per 
filing.\434\ The Commission receives an average of one report per year, 
but does not have information regarding reports received by other ARAs 
and cannot readily quantify the extent of new record differences that 
transfer agents may discover as a result of the amended definition or 
whether those record differences would be unresolved after 30 days at a 
different rate than existing record differences. The Commission 
requests comment on these matters.
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    \433\ An aged record difference is a record difference that has 
existed for more than thirty calendar days. See Rule 17ad-11(a)(2).
    \434\ See 2025 Support Statement for Rule 17ad-11, 90 FR 10983 
(February 28, 2025) (``2025 Support Statement for Rule 17ad-11''). 
The $84 estimate is based on the following calculation: $83.50 
(internal bookkeeping, accounting, and auditing clerks at $167 for 
0.5 hours) and no external costs, $83.50 + $0 [ap] $84.
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b. Amendments to Rule 17ad-2
    The Commission is proposing amendments to Rules 17ad-2(a)-(e) and 
(h). The proposed amendments to Rules 17ad-2(a) and 17ad-2(b) would (1) 
raise the performance standard for the turnaround and processing of 
routine items from at least 90 percent of all routine items to all 
routine items; (2) amend the time frame for accomplishing turnaround of 
routine items from the existing three business days to one business day 
or the time period specified by Rule 15c6-1(a) under the Exchange Act; 
and (3) impose a written policies and procedure requirement for the 
turnaround and processing of routine items. The proposed amendments to 
Rules 17ad-2(c) and 17ad-2(d) would require registered transfer agents 
to provide the required notifications when they fail to turnaround or 
process more than three percent of routine items within the time frames 
specified in proposed Rule 17ad-2(a) and Rule 17ad-2(b), respectively. 
The proposed amendments to Rule 17ad-2(e) would add a written 
notification requirement for rejected items and make conforming changes 
due to the proposed changes to Rule 17ad-2(a) and 17ad-2(b). The 
proposed amendments to Rule 17ad-2(h) would, among other things, 
replace the existing filing instructions for each ARA in the rule with 
email addresses for each ARA to modernize and simplify the filing 
instructions.
    In light of the proposed rescission of Rule 17ad-4, the Commission 
is proposing to delete (1) the turnaround provision in Rule 17ad-
2(e)(2) that applies to transfer agents that are exempt pursuant to 
Rule 17ad-4(b) and (2) the existing reference to 17ad-4 in Rule 17ad-
2(h). Section V.C.4.d discusses the benefits and costs associated with 
the proposed rescission of Rule 17ad-4. The proposed amendments to Rule 
17ad-2(h) would, among other things, reference Rules 17ad-7, 17ad-11, 
and 17ad-13. The proposed insertion of Rules 17ad-11 and 17ad-13 in 
Rule 17ad-2(h) is unlikely to result in incremental benefits or costs 
because it simply mirrors the reference to Rule 17ad-2(h) in Rules 
17ad-11(c) and 17ad-13(a). The benefits and costs associated with the 
proposed amendments to Rule 17ad-7 are discussed in Section V.C.4.f. 
This section discusses the benefits and costs associated with the 
proposed amendments to Rule 17ad-2 other than the proposed deletions in 
connection with the proposed rescission of Rule 17ad-4 and the proposed 
insertion of Rules 17ad-11 and 17ad-13 in Rule 17ad-2(h).
Benefits
    The proposed amendments to Rule 17ad-2 would benefit investors by 
facilitating prompt and accurate clearance and settlement of securities 
transactions and strengthening investor protection. Transfer agents 
would benefit from a less burdensome and costly filing obligation as a 
result of the proposed electronic filing requirement in Rule 17ad-2(h).
    The proposed amendments to Rule 17ad-2(a) would facilitate prompt 
and accurate clearance and settlement by requiring a larger percentage 
of routine items to be turned around over a shorter time frame relative 
to the baseline.\435\ The proposed amendments to Rule 17ad-2(b) would 
also facilitate prompt and accurate clearance and settlement by 
requiring all applicable items to be processed within the specified 
timeframes compared to the existing standard of at least 90 percent of 
all routine items. That said, the beneficial impact on clearance and 
settlement may be limited. As discussed in Section III.D, the 
Commission understands that the vast majority of transfer agents 
regularly turn around and process nearly 100 percent of all applicable 
items within one business day or less, even for certificated 
securities, or are readily capable of doing so. Further, the standard 
securities settlement cycle for most broker-dealer securities 
transactions is currently one day following the trade date, or 
T+1.\436\ The proposed policies and procedures approach could promote 
the prompt and accurate clearance and settlement of securities 
transactions by providing transfer agents the flexibility to deploy new 
technologies and practices that may reduce their costs, while improving 
their turnaround performance.\437\ Additionally, should Rule 15c6-1(a) 
be revised in the future to specify a shorter settlement cycle, Rule 
17ad-2(a) as amended would help ensure that transfer agents effect the 
turnaround of routine items to align with and support any shorter 
settlement cycle. In the absence of the proposed amendment, transfer 
agents may not turn around routine items expeditiously to keep up with 
any such shorter settlement cycle, which could delay the clearance and 
settlement of securities transactions. Thus, Rule 17ad-2(a) as amended 
would facilitate prompt and accurate clearance and settlement of 
securities transactions by ensuring that the turnaround of routine 
items would continue to keep up with the settlement cycle, even if it 
changes in the future. The proposed amendment would benefit investors 
by reducing the risk that their transactions cannot be cleared and 
settled accurately and promptly because of a turnaround delay.
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    \435\ Specifically, the rule as amended would require a transfer 
agent to turnaround all routine items received for transfer during a 
month within the shorter of one business day or the time period 
specified by Rule 15c6-1(a) under the Exchange Act. In contrast, 
existing Rule 17ad-2(a) requires a transfer agent to turnaround at 
least 90% of all routine items received during a month within three 
business days.
    \436\ 17 CFR 240.15c6-1(a).
    \437\ See supra Section V.C.2.
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    If a transfer agent fails to meet the turnaround or processing 
performance standard, the clearance and settlement of securities 
transactions is delayed, which exposes investors to market risk and 
potential losses. Existing Rules 17ad-2(c) and 17ad-2(d) are intended 
to provide the Commission and other ARAs early warning about turnaround 
and processing failures, which could be symptomatic of a serious 
performance issue affecting the transfer agent. However, as discussed 
in Section III.D, few transfer agents fail to turnaround or process in 
a timely manner 90 percent of applicable items received each

[[Page 57020]]

month, rendering the existing rules ineffective in providing early 
warning of potential performance issues. Further, significant increases 
in the volume of items processed by modern transfer agents raise the 
costs of performance failures--such as increased market risk to 
investors--stemming from serious performance issues and underscore the 
need for effective early warning of such issues. The proposed 
amendments to Rules 17ad-2(c) and 17ad-2(d) would ensure the Commission 
and other ARAs receive the early warning the rule is designed to 
provide, but only in situations where the turnaround or processing 
failure potentially indicates a serious performance issue. Enhanced 
supervisory oversight by the Commission and other ARAs in such 
instances could help ensure speedy resolution of serious performance 
issues thereby supporting prompt and accurate clearance and settlement 
and protecting investors.
    The notification requirement of proposed Rule 17ad-2(e)(2) could 
enhance investor protection and promote the accurate clearance and 
settlement of securities transactions by ensuring that turnaround can 
be accomplished as quickly and efficiently as possible. Absent the 
proposed notification requirement, an investor (more generally, a 
presentor) may not be able to quickly cure defects (e.g., missing or 
incomplete information) that prevent the turnaround of an item, because 
the transfer agent did not provide notice of those defects. This in 
turn could delay the settlement of the transaction associated with the 
item and expose the investor to market risk associated with the delayed 
settlement of the transaction. By requiring the transfer agent to 
notify the investor of such defects and the necessary remedial actions, 
the proposed notification requirement could expedite the curing of 
defects, facilitate the prompt and accurate clearance and settlement of 
securities transactions, and in turn shorten the period during which 
the investor would be exposed to market risk associated with delayed 
settlement.
    The proposed electronic filing requirement in Rule 17ad-2(h) would 
remove transfer agents' burden of preparing and submitting the required 
information in paper and submitting multiple copies to different ARA 
office locations, depending on the ARA. To the extent that the current 
paper-based filing requirement is costlier than electronic filing, the 
proposed amendment may reduce transfer agents' costs of fulfilling 
their filing obligations and increase their efficiency. The proposed 
requirement may also facilitate Commission oversight of the filings by 
streamlining the process of tracking, reviewing, storing, and 
retrieving the email submissions made by transfer agents. More 
effective Commission oversight would strengthen investor protection and 
facilitate the prompt and accurate clearance and settlement of 
securities transactions.
Costs
    The proposed amendments to Rule 17ad-2 would impose costs on 
transfer agents. To comply with the proposed amendments to Rules 17ad-
2(a) and 17ad-2(b), transfer agents would incur costs to establish, 
maintain, and enforce written policies and procedures reasonably 
designed to ensure turnaround and processing of all applicable items 
received within the timeframes specified in these amended rules.\438\ 
To the extent that transfer agents have existing written policies and 
procedures, they may choose to modify these existing written policies 
and procedures to comply with the proposed amendments--as opposed to 
creating these written policies and procedures de novo--which could 
reduce the costs associated with the proposed amendments.
---------------------------------------------------------------------------

    \438\ See Rules 17ad-2(a) and 17ad-2(b).
---------------------------------------------------------------------------

    As discussed in Section III.D, the Commission understands that the 
vast majority of transfer agents regularly turn around and process 
nearly 100 percent of all applicable items within one business day or 
less, even for certificated securities, or are readily capable of doing 
so. Accordingly, transfer agents would incur very limited, if any, 
costs to comply with the proposed amendments to Rules 17ad-2(a) and 
17ad-2(b), with the possible exception of small transfer agents. With 
respect to small transfer agents that would be required to comply with 
amended Rules 17ad-2(a) and 17ad-2(b) as a result of the proposed 
rescission of Rule 17ad-4(b),\439\ the Commission understands that even 
the smallest transfer agents today have access to automated processes 
and electronic recordkeeping systems. Further, the securities markets 
and the national clearance and settlement system in which transfer 
agents operate have become more automated, efficient, and 
interconnected, which has increased the ability of all transfer agents, 
regardless of size, to meet the minimum performance standards set forth 
in amended Rules 17ad-2(a) and 17ad-2(b), among other things.\440\ 
These factors may mitigate in particular small transfer agents' costs 
of complying with these rules. A subset of transfer agents, potentially 
including small transfer agents, may incur costs to acquire the 
operational capability to turnaround and process all routine items 
received within the timeframes specified in these amended rules. The 
Commission requests commenters provide feedback on the number of 
transfer agents that may incur such costs and the magnitude of such 
costs.
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    \439\ Rule 17ad-4(b), in part, exempts small transfer agents 
from Rules 17ad-2(a) and 17ad-2(b). See Rule 17ad-4(b), 17 CFR 
240.17Ad-4(b).
    \440\ See supra Section III.F.
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    To comply with the proposed amendments to Rules 17ad-2(c) and 17ad-
2(d), transfer agents may incur costs to build a system that monitors 
when their performance triggers the proposed three percent notification 
threshold for turnaround and processing, respectively. Transfer agents 
likely have such systems in place to comply with existing Rules 17ad-
2(c) and 17ad-2(d) and would choose to update their systems to 
incorporate the proposed notification thresholds rather than build de 
novo monitoring systems. For these transfer agents, the costs of 
updating their systems likely would be minimal. Transfer agents that 
would be newly subject to amended Rules 17ad-2(c) and 17ad-2(d) because 
of the proposed rescission of Rule 17ad-4 likely do not have such 
monitoring systems and may incur costs to build them. The Commission 
requests commenters provide feedback on the number of transfer agents 
that may incur such costs and the magnitude of such costs.
    The proposed amendments to Rules 17ad-2(c) and 17ad-2(d) could 
increase the number of notices filed by transfer agents to the extent 
that the amended notification thresholds are crossed more often than 
the existing thresholds. Transfer agents would incur compliance costs 
associated with preparing and filing these additional notices. These 
compliance costs would fall primarily on transfer agents lacking the 
operational capability to avoid triggering the notification 
requirements such as smaller, less well-resourced transfer agents. The 
Commission requests commenters provide feedback on the change in the 
number of notice filings and the associated costs, as well as the type 
and number of likely filers.
    To comply with proposed Rule 17ad-2(e)(2), transfer agents may 
choose to update their internal policies and procedures to ensure that 
they provide written notifications about rejected items to the relevant 
presentors within the time specified by the proposed rule.

[[Page 57021]]

Because the proposed rule does not specify a method of providing 
written notifications and in light of the widespread availability of 
near-instantaneous electronic communications in the transfer agent 
industry,\441\ transfer agents will likely use their existing methods 
of communicating with presentors (such as email communications) to 
provide the written notifications within the time specified in the 
proposed rule and not incur costs to establish any new communication 
methods. As discussed in Section III.D, the proposed rule would require 
transfer agents to provide the written notification only for items 
rejected by the transfer agent. This means that, if the transfer agent 
is not responsible for the rejection, then the transfer agent would not 
be required to provide a written notification to the presentor and 
incur any associated costs.
---------------------------------------------------------------------------

    \441\ See supra Section III.I.2.
---------------------------------------------------------------------------

    Transfer agents would incur very little, if any incremental costs 
to comply with the proposed electronic filing requirement in Rule 17ad-
2(h). Given the widespread availability of near-instantaneous 
electronic communications in the transfer agent industry,\442\ transfer 
agents likely already possess the operational capability to comply with 
the proposed requirement. To the extent that the current paper-based 
filing requirement is costlier than electronic filing, the proposed 
amendment may reduce transfer agents' costs of fulfilling their filing 
obligations.
---------------------------------------------------------------------------

    \442\ See supra Section III.I.2.
---------------------------------------------------------------------------

    The compliance costs related to the proposed amendments would 
impose initial costs of $34,000 and annual costs of $8,500 per transfer 
agent.\443\
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    \443\ The $34,000 initial estimate is based on the following 
calculations: $25,542 (lawyers at $774 for 33 hours) + $8,514 (costs 
for outside professionals of $8,514) [ap] $34,000. The $8,500 annual 
estimate is based on the following calculations: $6,385.50 (lawyers 
at $774 for 8.25 hours) + $2,128.50 (costs for external services of 
$2,128.50) [ap] $8,500. Occupational rates are calculated as 
described in infra note 533. For additional details on estimates of 
burden hours and occupations involved, see infra Section VI.
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c. Amendments to Rule 17ad-3
    The Commission is proposing to amend Rule 17ad-3 in light of the 
proposed amendments to Rule 17ad-2(c) and (d). The Commission is 
proposing to amend the threshold in Rule 17ad-3(b) from 75 percent to 
95 percent so that any registered transfer agent that fails, for each 
of two consecutive months, to turn around at least 95 percent of 
routine items within the time specified in Rule 17ad-2(a) or to process 
at least 95 percent of all applicable items within the time specified 
in Rule 17ad-2(b) would be subject to the limitations on expansion in 
Rule 17ad-3(a) and required to notify the chief executive officer of 
each issuer for which the transfer agent acts.
    The proposed amendments to Rule 17ad-2(c) and (d) also alter the 
operation of Rule 17ad-3(a). Specifically, any transfer agent that 
fails to timely turnaround or process more than three percent of all 
routine items received during a month for three consecutive months is 
prohibited from taking on new issues or providing new services for 
existing issues. In contrast, under existing Rule 17ad-2(c) and (d), 
the limitations on expansion would apply if the transfer agent fails to 
timely turnaround or process at least 90 percent of all routine items 
received during a month for three consecutive months.
Benefits
    As discussed in Section V.C.4.b, if a transfer agent fails to meet 
the turnaround or processing performance standard, the clearance and 
settlement of securities transactions is delayed, which exposes 
investors to market risk and potential losses. Rule 17ad-3 along with 
existing Rules 17ad-2(c) and 17ad-2(d) are intended to provide issuers, 
the Commission and other ARAs early warning about turnaround and 
processing failures, which could be symptomatic of a serious 
performance issue affecting the transfer agent. However, as discussed 
in Section III.E, the vast majority of transfer agents regularly 
turnaround and process nearly 100 percent of all routine items within 
one business day or less, or are readily capable of doing so, and 
modern transfer agents process significantly more items per month than 
did transfer agents in 1977 when Rules 17ad-2 and 17ad-3 were adopted. 
These changes render Rule 17ad-3 ineffective in providing early warning 
of potential performance issues and raise the costs of performance 
failures--such as increased market risk to investors--stemming from 
serious performance issues and underscore the need for effective early 
warning of such issues. If a transfer agent's issuer clients do not 
receive effective early warning of potential performance issues, they 
are unable to expedite the resolution of such issues with the transfer 
agent. Further, early warning that is rarely triggered renders largely 
inert Rule 17ad-3's limitations on expansion provisions and the 
associated prospect of lost revenue and damaged reputation experienced 
by an underperforming transfer agent. This weakens the transfer agent's 
incentives to expeditiously address performance failures and also 
weakens the incentives of all transfer agents to deploy sufficient 
resources (e.g., enhanced operational controls, upgraded systems, or 
increased staffing) to avoid performance failures.
    The proposed amendment to Rule 17ad-3(b) would ensure transfer 
agents' issuer clients receive the early warning about significant 
operational failures the rule is designed to provide, but only in 
situations where the turnaround or processing failure potentially 
indicates a serious performance issue. This would enable issuer clients 
to use their contractual relationships with underperforming transfer 
agents to help ensure speedy resolution of serious performance issues, 
return them to compliance with the performance standards thereby 
supporting the prompt and accurate clearance and settlement and 
protecting investors.
    As a result of the proposed amendments to the turnaround failure 
thresholds in Rule 17ad-2(c) or (d), the limitations on expansion 
provisions of Rule 17ad-3 would trigger more frequently--all things 
being equal--and thus provide stronger incentives for underperforming 
transfer agents to expeditiously address performance failures and for 
all transfer agents to deploy sufficient resources to avoid performance 
failures. This in turn would support the prompt and accurate clearance 
and settlement and strengthen investor protection.
Costs
    To the extent that the limitation on expansion provisions are 
triggered more often relative to the baseline, affected transfer agents 
would lose revenue as a result of the limitation. They may also suffer 
damage to their reputation if current and prospective clients interpret 
the limitation as an indication of inferior ability to perform transfer 
agent activities. This in turn could result in a further loss of 
business and revenue. These costs would fall primarily on transfer 
agents lacking the operational capability to avoid triggering the 
limitations on expansion provisions such as smaller, less well-
resourced, transfer agents. The Commission requests that commenters 
provide feedback on whether the limitations on expansion provisions 
would trigger more, less, or remain unchanged in light of the proposed 
amendments to Rule 17ad-2(c) and (d) and the proposed amendment to Rule 
17ad-3(b). Commenters are also requested to provide feedback on the 
type and

[[Page 57022]]

number of transfer agents likely to be affected.
    To the extent that the notification requirement of the rule is 
triggered more often as a result of the proposed 95 percent threshold, 
affected transfer agents would incur compliance costs to notify the 
chief executive officers of their issuer clients. These compliance 
costs would fall primarily on transfer agents lacking the operational 
capability to avoid triggering the notification requirements such as 
smaller, less well-resourced transfer agents. The notification 
requirement would impose annual costs of $670 per transfer agent.\444\ 
These costs would be mitigated because the rule requires the transfer 
agents to send copies of the written notices filed pursuant to Rule 
17ad-2(c) or (d), as applicable, rather than prepare different notices.
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    \444\ The $670 annual estimate is based on the following 
calculations: $501 (bookkeeping, accounting, and auditing clerks at 
$167 for 3 hours) + $167 (costs for outside professionals of $167) 
[ap] $670. Occupational rates are calculated as described in infra 
note 533. For additional details on estimates of burden hours and 
occupations involved, see infra Section VI.
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    Transfer agents that anticipate triggering the limitations on 
expansion provisions given the current state of their operational 
capability may choose to deploy sufficient resources (e.g., enhanced 
operational controls, upgraded systems, or increased staffing) to avoid 
performance failures and incur costs as a result. Transfer agents that 
are likely to respond in this way are those for which the costs 
associated with deploying sufficient resources are less than the costs 
associated with the limitations on expansion, i.e., lost revenue and 
damaged reputation. Specifically, larger and fast growing transfer 
agents may be more inclined to deploy sufficient resources to prevent 
performance failures. Larger transfer agents typically possess the 
necessary capacity, while for fast-growing transfer agents, 
restrictions on expansion tend to impose relatively higher costs.
d. Rescission of Rule 17ad-4
    Rule 17ad-4 provides limited exemptions from certain transfer agent 
rules. Specifically, Rule 17ad-4(a) provides an exemption for transfer 
agents that process interests in limited partnerships (``LPs''), Fund 
Shares, or DRIPs from turnaround, processing, recordkeeping and other 
provisions.\445\ Rule 17ad-4(b) provides an exemption for certain small 
transfer agents by exempting a registered transfer agent from the 
turnaround, processing, recordkeeping, and other provisions.\446\ The 
Commission is proposing to rescind Rule 17ad-4 in its entirety. The 
original rationale for the rule was that it was not necessary or 
appropriate to require smaller transfer agents for thinly-traded issues 
to comply with the minimum performance standards and recordkeeping 
provisions, nor was it necessary or appropriate to apply those 
standards and provisions to processes that, as the Commission 
understood at that time, were significantly different from the transfer 
of ownership of stocks and bonds on issuers' records.\447\ However, 
modern technological capabilities and a dramatic increase in the risks 
posed by transfer agents' activities to an interconnected electronic 
national clearance and settlement system are such that the rule's 
original rationale is no longer justified. Accordingly, the Commission 
proposes to rescind Rule 17ad-4. As a result, transfer agents that 
previously were subject to the exemption afforded by Rule 17ad-4 would 
now have to comply with turnaround, processing, limitations on 
expansion, and recordkeeping rules.
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    \445\ See CFR 240.17Ad-4(a) (stating that Rule 17ad-2 (regarding 
turnaround and processing), Rule 17ad-3 (regarding restrictions on 
expansion in certain circumstances of non-compliance), and Rules 
17ad-6(a)(1) through (7) and (11) (regarding books and records 
requirements) shall not apply to transfer agents that process 
interests in LPs, Fund Shares, or DRIPs.)
    \446\ See 17 CFR 240.17Ad-4(b). Rule 17ad-4(b) provides an 
exemption for certain small transfer agents by exempting a 
registered transfer agent from the turnaround, processing, 
recordkeeping, and other provisions of Rules 17ad-2(a), (b), (c), 
(d) and (h); 17ad-3; and 17ad-6(a)(2) through (7) and (11), provided 
the transfer agent has received fewer than 500 items for transfer 
and fewer than 500 items for processing within a consecutive six 
month period and provided that the transfer agent has filed proper 
notice of its exempt status with its ARA or has prepared a document 
certifying that the transfer agent qualifies as exempt (with respect 
to those ARAs where filing is not required.)
    \447\ Regulation of Transfer Agents, Exchange Act Release No. 
13293 (Feb. 24, 1977), 42 FR 12191, 12195 (Mar. 3, 1977).
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    The Commission is also proposing to remove paragraph (d)(2) from 
Rule 17ad-13, which provides that a registered transfer agent is exempt 
from the requirements of Rule 17ad-13 if it is an exempt transfer agent 
pursuant to Rule 17ad-4(b) and, if it performs transfer agent functions 
for Fund Shares, it maintains master securityholder files consisting of 
fewer than 1,000 shareholder accounts, in the aggregate, for each of 
such issues for which it performs transfer agent functions.\448\ As a 
result, small transfer agents that previously were covered by Rule 
17ad-4(b) would now have to comply with Rule 17ad-13 and, among other 
things, file with the Commission and its ARA an annual report prepared 
by an independent accountant concerning the transfer agent's system of 
internal controls and related procedures for the transfer of record 
ownership and the safeguarding of related securities and funds based on 
an annual study and evaluation made in accordance with generally 
accepted auditing standards.\449\
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    \448\ See supra note 213.
    \449\ See Exchange Act Rule 17ad-13, 17 CFR 240.17Ad-13 and 2015 
Concept Release, supra note 4, at 81966.
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Benefits
    The proposed rescission of Rule 17ad-4 is expected to strengthen 
investor protection and facilitate the prompt and accurate settlement 
of securities transactions by extending Rules 17ad-2, 17ad-3, and 17ad-
6, as proposed to be amended, to transfer agents processing interests 
in LPs, DRIPS, and Fund Shares, and certain small transfer agents. 
Elsewhere in this release,\450\ the Commission discusses in detail how 
the proposed amendments to Rules 17ad-2, 17ad-3, and 17ad-6--as applied 
to all transfer agents--would strengthen investor protection and the 
prompt and accurate settlement of securities transactions. The 
following is a summary of these discussions. First, the processing 
performance standards of Rule 17ad-2 would ensure that transfer agents 
turn around and process routine and non-routine items promptly and 
accurately.\451\ Second, Rule 17ad-2's proposed policies and procedures 
approach could promote the prompt and accurate clearance and settlement 
of securities transactions by providing transfer agents the flexibility 
to deploy new technologies and practices that may reduce their costs, 
while improving their turnaround performance.\452\ Third, the proposed 
amendments to Rules 17ad-2(c) and 17ad-2(d) would ensure the Commission 
and other ARAs receive the early warning the rule is designed to 
provide, but only in situations where the turnaround or processing 
failure potentially indicates a serious performance issue. Enhanced 
supervisory oversight by the Commission and other ARAs in such 
instances could help ensure speedy resolution of serious performance 
issues thereby supporting prompt and accurate clearance and settlement 
and protecting investors. Fourth, the notification requirement of 
proposed Rule 17ad-2(e)(2) could expedite the curing of

[[Page 57023]]

defects, facilitate the prompt and accurate clearance and settlement of 
securities transactions, and in turn shorten the period during which 
the investor would be exposed to market risk associated with delayed 
settlement. Fifth, the proposed amendment to Rule 17ad-3(b) would 
ensure transfer agents' issuer clients receive the early warning about 
significant operational failures the rule is designed to provide, but 
only in situations where the turnaround or processing failure 
potentially indicates a serious performance issue. This would enable 
issuer clients to use their contractual relationships with 
underperforming transfer agents to help ensure speedy resolution of 
serious performance issues, return them to compliance with the 
performance standards thereby supporting the prompt and accurate 
clearance and settlement and protecting investors. Sixth, to the extent 
that the limitations on expansion provisions of Rule 17ad-3 trigger 
more frequently because of the amended turnaround failure thresholds in 
Rule 17ad-2(c) or (d), there would be stronger incentives for 
underperforming transfer agents to expeditiously address performance 
failures and for all transfer agents to deploy sufficient resources to 
avoid performance failures. This in turn would support the prompt and 
accurate clearance and settlement and strengthen investor protection. 
Seventh, the proposed amendments to Rule 17ad-6 may help to promote 
safe, efficient, prompt, and accurate settlement transactions to the 
extent that the greater availability of information to ARAs helps 
improve the detection and curing of transfer agents' deficiencies. This 
effect is expected to fall primarily on smaller transfer agents. 
Eighth, by simplifying recordkeeping requirements, the proposed 
amendments to Rule 17ad-6 may ease transfer agents' administrative 
burden, allowing them to focus more on performing their critical 
functions. If administrative burden currently constrains transfer 
agents' ability to devote resources to their critical functions, this 
reallocation may indirectly improve the performance of these functions.
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    \450\ See supra Sections V.C.4.b and V.C.4.c and infra Section 
V.C.4.e, respectively for a discussion of the benefits associated 
with the proposed amendments to Rules 17ad-2, 17ad-3, and 17ad-6.
    \451\ See proposed Rule 17ad-2(a), (b), and (e).
    \452\ See supra Section V.C.2.
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    Extending Rule 17ad-13 to small transfer agents that were 
previously covered by Rule 17ad-4(b) would strengthen investor 
protection and promote the prompt and accurate settlement of securities 
transactions. The annual report requirement of Rule 17ad-13(a) could 
help detect and correct material inadequacies in the transfer agent's 
internal control system, which in turn would restore the transfer 
agent's ability to promptly and accurately transfer record ownership 
and safeguard securities and funds. The notification requirement of 
Rule 17ad-13(b) would provide early warning to the transfer agent's ARA 
about material inadequacies in the transfer agent's internal control 
system. Enhanced supervisory oversight by the Commission and other ARAs 
in such instances could help ensure speedy correction of such 
inadequacies and restore the affected transfer agent's ability to 
discharge its transfer and safeguarding obligations. If the discovery 
of material inadequacies impairs a transfer agent's reputation and 
prospects for future business, the rule may provide incentives for 
transfer agents to deploy sufficient resources to avoid material 
inadequacies in their internal control systems. This in turn would 
support the prompt and accurate clearance and settlement and strengthen 
investor protection. That said, this effect may be limited for smaller 
transfer agents, which are more likely to lack the resources to bolster 
their internal control systems.
Costs
    The proposed rescission of Rule 17ad-4 would impose certain costs 
on those registered transfer agents that were previously covered by the 
rule. Specifically, the Commission estimates that up to 194 registered 
transfer agents that process interests in limited partnerships, DRIPs, 
and Fund Shares, and certain small transfer agents would be required to 
comply with Rules 17ad-2, 17ad-3, and 17ad-6, as proposed to be 
amended, and likely would incur compliance costs.\453\ Elsewhere in 
this release,\454\ the Commission discusses the compliance costs 
incurred by all applicable registered transfer agents in connection 
with proposed amendments to Rules 17ad-2, 17ad-3, and 17ad-6. The 
following is a summary of these discussions. With respect to the 
proposed amendments to Rule 17ad-2, transfer agents would incur the 
following compliance costs. First, to comply with the proposed 
amendments to Rules 17ad-2(a) and 17ad-2(b), transfer agents would 
incur costs to establish, maintain, and enforce written policies and 
procedures reasonably designed to ensure turnaround and processing of 
all applicable items received within the timeframes specified in these 
amended rules.\455\ Transfer agents with existing written policies and 
procedures may choose to modify them as opposed to creating written 
policies and procedures de novo, which could reduce their compliance 
costs. Second, as discussed in Section V.C.4.b, transfer agents would 
incur very limited, if any, costs to comply with the proposed 
amendments to Rules 17ad-2(a) and 17ad-2(b), with the possible 
exception of small transfer agents. With respect to small transfer 
agents that would be required to comply with amended Rules 17ad-2(a) 
and 17ad-2(b) as a result of the proposed rescission of Rule 17ad-
4(b),\456\ the Commission understands that even the smallest transfer 
agents today have access to automated processes and electronic 
recordkeeping systems. Further, the securities markets and the national 
clearance and settlement system in which transfer agents operate have 
become more automated, efficient, and interconnected, which has 
increased the ability of all transfer agents, regardless of size, to 
meet the minimum performance standards set forth in amended Rules 17ad-
2(a) and 17ad-2(b), among other things.\457\ These factors may mitigate 
in particular small transfer agents' costs of complying with these 
rules. A subset of transfer agents, potentially including small 
transfer agents, may incur costs to acquire the operational capability 
to turnaround and process all routine items received within the 
timeframes specified in these amended rules. The Commission requests 
commenters provide feedback on the number of transfer agents that may 
incur such costs and the magnitude of such costs. Third, to comply with 
the proposed amendments to Rules 17ad-2(c) and 17ad-2(d), transfer 
agents may incur costs to build a system that monitors when their 
performance triggers the proposed three percent notification threshold 
for turnaround and processing, respectively. Transfer agents likely 
have such systems in place to comply with existing Rules 17ad-2(c) and 
17ad-2(d) and would choose to update their systems to incorporate the 
proposed notification thresholds rather than build de novo monitoring 
systems. For these transfer agents, the costs of updating their systems 
likely would be

[[Page 57024]]

minimal. Transfer agents that would be newly subject to amended Rules 
17ad-2(c) and 17ad-2(d) because of the proposed rescission of Rule 
17ad-4 likely do not have such monitoring systems and may incur costs 
to build them. The Commission requests commenters provide feedback on 
the number of transfer agents that may incur such costs and the 
magnitude of such costs. Fourth, the proposed amendments to Rules 17ad-
2(c) and 17ad-2(d) could increase the number of notices filed by 
transfer agents to the extent that the amended notification thresholds 
are crossed more often than the existing thresholds. Transfer agents 
would incur compliance costs associated with preparing and filing these 
additional notices. Fifth, to comply with the proposed amendment to 
Rule 17ad-2(e)(1) and proposed Rule 17ad-2(e)(2), transfer agents may 
choose to update their internal policies and procedures to ensure that 
they adhere to the revised requirements when addressing routine items 
that failed to be timely turned around or processed and non-routine 
items, respectively. Sixth, transfer agents would incur very little, if 
any incremental costs to comply with the proposed electronic filing 
requirement in Rule 17ad-2(h). Given the widespread availability of 
near-instantaneous electronic communications in the transfer agent 
industry,\458\ transfer agents likely already possess the operational 
capability to comply with the proposed requirement. To the extent that 
the current paper-based filing requirement is costlier than electronic 
filing, the proposed amendment may reduce transfer agents' costs of 
fulfilling their filing obligations.
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    \453\ See supra Section V.B.4.d. The aggregate quantifiable 
compliance costs for Rules 17ad-2, 17ad-3, and 17ad-6 (see infra 
Section V.C.6) include the costs that would be incurred by these 194 
transfer agents.
    \454\ See supra Sections V.C.4.b and V.C.4.c and infra Section 
V.C.4.e, respectively for a discussion of the compliance costs 
associated with the proposed amendments to Rules 17ad-2, 17ad-3, and 
17ad-6.
    \455\ See Rules 17ad-2(a) and 17ad-2(b).
    \456\ Rule 17ad-4(b), in part, exempts small transfer agents 
from Rules 17ad-2(a) and 17ad-2(b). See Rule 17ad-4(b), 17 CFR 
240.17Ad-4(b).
    \457\ See supra Section III.F.
    \458\ See supra Section III.I.2.
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    With respect to the proposed amendments to Rule 17ad-3, transfer 
agents would incur the following compliance costs. First, to the extent 
that the limitations on expansion provisions are triggered more often 
relative to the baseline, affected transfer agents would lose revenue 
as a result of the limitation. They may also suffer damage to their 
reputation if current and prospective clients interpret the limitation 
as an indication of inferior ability to perform transfer agent 
activities. This in turn could result in a further loss of business and 
revenue. Second, to the extent that the notification requirement of the 
rule is triggered more often as a result of the proposed 95 percent 
threshold, affected transfer agents would incur compliance costs to 
notify the chief executive officers of their issuer clients. These 
costs would be mitigated because the rule requires the transfer agents 
to send copies of the written notices filed pursuant to Rule 17ad-2(c) 
or (d), as applicable, rather than prepare different notices. Third, 
transfer agents that anticipate triggering the limitations on expansion 
provisions given the current state of their operational capability may 
choose to deploy sufficient resources (e.g., enhanced operational 
controls, upgraded systems, or increased staffing) to avoid performance 
failures and incur costs as a result.
    With respect to the proposed amendments to Rule 17ad-6, transfer 
agents would incur the following compliance costs. To the extent that 
the proposed amendments to Rule 17ad-6 increase the number of documents 
and records that transfer agents would be required to make and keep 
current relative to the baseline, they would incur costs to do so. The 
magnitude of these costs would depend in part on the size and scope of 
the transfer agents' business activities. Alternatively, transfer 
agents could respond to the proposed amendments by restructuring their 
business activities to reduce the additional number of documents and 
records that they would be required to make and keep current. Transfer 
agents may choose to restructure their business activities if the 
associated costs are less than the cost savings associated with the 
reduction of documents and records that would have to be made and kept 
current.
    As a result of the proposed rescission of Rules 17ad-4(b) and 17ad-
13(d)(2), small transfer agents that were previously exempt under Rule 
17ad-4(b) would now have to comply with Rule 17ad-13. Each transfer 
agent would incur annual compliance costs of $40,000 associated with 
retaining an independent accountant to study and report on the transfer 
agent's internal accounting control system.\459\ The annual report 
requirement of Rule 17ad-13(a) may impose additional costs. A focus on 
audited internal controls as a result of this requirement could 
adversely affect transfer agents' performance, if it distracts them 
from promptly and accurately performing their transfer agent 
activities.
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    \459\ As the Commission estimated previously, transfer agents 
would incur external costs associated with the fees charged by 
independent accountants to perform the study, prepare the report, 
and retain the required records on an annual basis pursuant to Rule 
17Ad-13. On average, an independent accountant is estimated to spend 
120 hours to perform these tasks. The annual internal time burden 
associated with filing the report with the Commission is estimated 
to be minimal. See Securities and Exchange Commission, Supporting 
Statement for the Paperwork Reduction Act Information Collection 
Submission for Rule 17Ad-13 (July 18, 2024), available at https://www.reginfo.gov/public/do/PRAViewDocument?ref_nbr=202407-3235-016. 
The $40,000 annual estimate is based on the following calculations: 
$0 + $39,600 (costs for accountants and auditors at $330 for 120 
hours) [ap] $40,000. Based on an analysis of Form TA-2 filings for 
the 2025 reporting year, the Commission estimates that 16 registered 
transfer agents would be covered by Rule 17ad-13(d)(2). These 
transfer agents would have to comply with Rule 17ad-13 as a result 
of the proposed rescission of Rules 17ad-4(b) and 17ad-13(d)(2). 
Occupational rates are calculated as described in infra note 533.
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e. Amendments to Rule 17ad-6
    The Commission proposes implementing changes to existing Rule 17ad-
6 that will (1) simplify the rule text, specify what recordkeeping 
requirements apply to uncertificated securities, and appropriately 
capture the records necessary for modern transfer agents to perform 
their regulated functions; (2) conform to other amendments in this 
proposal as appropriate; and (3) supplement the existing record 
maintenance, retention, and preservation activities by adding 
recordkeeping requirements relating to maintaining a master 
securityholder file, control book, and transfer journal.
Benefits
    The proposed amendments to Rule 17ad-6 may benefit issuers and 
investors by helping to promote safe, efficient, prompt, and accurate 
settlement transactions and strengthen investor protection.
    The proposed amendments to Rule 17ad-6 would require transfer 
agents to make and keep current certain new records and information. 
For example, proposed Rule 17ad-6(a)(10) would require each transfer 
agent to make and keep current a master securityholder file, control 
book, and transfer journal (or registrar journal if the transfer agent 
acts as an outside registrar) for each securities issue for which the 
transfer agent is authorized to act on behalf of the issuer, including 
all records, documents, and information that compose such master 
securityholder file, control book, or transfer journal (or registrar 
journal). The proposed amendments to Rule 17ad-6 would also remove 
existing requirements to make and keep current certain other records 
and information. For example, the Commission is proposing to remove 
paragraph (a)(2)(vi) of Rule 17ad-6, which requires registered transfer 
agents to make and keep routine items that have been in their 
possession for more than four business days. To the extent that the 
proposed amendments result in a net increase in the number of documents 
and records that transfer

[[Page 57025]]

agents would be required to make and keep relative to the baseline, the 
expanded set of documents and records would provide more information to 
the transfer agents' ARAs to examine the transfer agents for compliance 
with transfer agent rules. The Commission's supervisory experience 
suggests that this effect falls primarily on smaller transfer agents; 
the effect on larger transfer agents would likely be minimal because 
they already keep and maintain most of the documents and records 
contemplated by the proposed amendments. To the extent that greater 
information helps ARAs better detect deficiencies in the transfer 
agents' activities and transfer agents to remedy such deficiencies, the 
proposed amendments may help to promote safe, efficient, prompt, and 
accurate settlement transactions, which would benefit issuers and 
investors.
    The proposed amendments would, among other things, simplify and 
streamline recordkeeping requirements. For example, the Commission is 
proposing to amend Rule 17ad-6(a)(1) to require every registered 
transfer agent to make and keep current ``records'' rather than ``a 
receipt, ticket, schedule, log or other record.'' Simpler and more 
streamlined recordkeeping requirements could reduce transfer agents' 
administrative burden, thereby freeing up time and effort that could be 
redirected towards improving the performance of their critical 
functions. To the extent that administrative burden currently 
constrains transfer agents' ability to devote resources to their 
critical functions, this reallocation may indirectly improve the 
performance of these functions. However, the Commission lacks data to 
assess the materiality of this indirect effect. Enhanced performance of 
transfer agents' critical functions would support the prompt and 
accurate clearance and settlement of securities transactions and 
strengthen investor protection, thereby benefiting issuers and 
investors.
Costs
    Transfer agents would incur costs as a result of the proposed 
amendments to Rule 17ad-6. Section V.C.1 discusses the potential for 
transfer agents to pass on such costs to issuers and third parties.
    To the extent that the proposed amendments to Rule 17ad-6 increase 
the number of documents and records that transfer agents would be 
required to make and keep current relative to the baseline, they would 
incur costs to do so. The magnitude of these costs would depend in part 
on the size and scope of the transfer agents' business activities. A 
transfer agent that provides a wide array of services to a large number 
of clients would likely be required to make and keep current many more 
documents and records than a transfer agent that provides a limited set 
of services to a small handful of clients. Thus, the former would 
likely incur greater costs than the latter to make and keep current 
additional documents and records. Alternatively, transfer agents could 
respond to the proposed amendments by restructuring their business 
activities to reduce the additional number of documents and records 
that they would be required to make and keep current. Transfer agents 
may choose to restructure their business activities if the associated 
costs are less than the cost savings associated with the reduction of 
documents and records that would have to be made and kept current.
    The compliance costs related to the proposed amendments to Rule 
17ad-6, which are jointly estimated with those associated with the 
proposed amendments to Rule 17ad-7, would impose on each transfer agent 
initial costs of $1,000 and annual costs of $3,100.\460\
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    \460\ The $1,000 initial estimate is based on the following 
calculations: $783.23 (bookkeeping, accounting, and auditing clerks 
at $167 for 4.69 hours) + $260.94 (costs for outside professionals 
of $260.94) [ap] $1,000. The $3,100 annual estimate is based on the 
following calculations: $2,348.02 (bookkeeping, accounting, and 
auditing clerks at $167 for 14.06 hours) + $782.81 (costs for 
outside professionals of $782.81) [ap] $3,100. Occupational rates 
are calculated as described in infra note 533. For additional 
details on estimates of burden hours and occupations involved, see 
infra Section VI. The burden hours associated with the proposed 
amendments to Rules 17ad-6 and 17ad-7 are estimated jointly, see 
infra Section VI.
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f. Amendments to Rule 17ad-7
    The Commission is proposing amendments to Rule 17ad-7 to, among 
other things, establish a single, uniform retention period of six years 
for most transfer agent records, streamline and modernize the rule's 
provisions governing electronic recordkeeping, and require transfer 
agents to turn over to the issuer or its designee certain records 
related to that issue within fifteen (15) calendar days of ceasing to 
perform transfer agent activities for that issue.\461\
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    \461\ See proposed Rule 17ad-7.
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Benefits
    The proposed amendments to Rule 17ad-7 could benefit issuers and 
investors by supporting the prompt and accurate clearance and 
settlement of securities transactions and strengthening investor 
protections.
    A number of the proposed amendments would expand the set of records 
that would be available for examination by the transfer agent's ARA. 
First, the proposed amendments to Rule 17ad-7(a) would expand the set 
of records that must be maintained to include all records required to 
be made or kept by a transfer agent under the Exchange Act. In 
contrast, existing Rule 17ad-7 requires the retention of a more limited 
set of records.\462\ Second, proposed Rule 17ad-7(g) would expand the 
set of records that must be promptly provided to Commission or ARA 
representatives from records stored on electronic storage media or 
micrographic media (as required under Rule 17ad-7(f)(5)) to any record 
required to be maintained, retained, or preserved under this section or 
otherwise subject to examination under section 17(b) of the Exchange 
Act.\463\ Third, proposed Rules 17ad-7(h)(1) and (2) would help ensure 
that transfer agent records stored on third-party servers or other 
storage mechanisms could be readily examined by Commission or other ARA 
representatives and that copies of such records would be promptly 
provided to such representatives.\464\ Existing Rule 17ad-7 does not 
address transfer agent records stored on third-party servers or other 
storage mechanisms. By requiring the retention of a larger set of 
records that are available for examination relative to the baseline, 
the proposed amendments could increase the amount of information about 
a transfer agent's activities over the retention period, which could 
increase the likelihood of the Commission or another ARA identifying 
and having the transfer agent remedy deficiencies, thereby improving 
transfer agents' performance of their activities. Enhanced performance 
by transfer agents would support the prompt and accurate clearance and 
settlement of securities transactions and strengthen investor 
protection, thereby benefiting issuers and investors.
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    \462\ See supra Section III.H.2. The Commission is also 
proposing to delete paragraphs (b), (d), and (i) of Rule 17ad-7 
because they would now be subsumed by amended paragraph (a).
    \463\ See proposed Rule 17ad-7(g).
    \464\ See proposed Rule 17ad-7(h)(1) and (2).
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    The proposed amendments to Rule 17ad-7(f) would, among other 
things, update the rule's electronic recordkeeping requirements to 
align with modern standards related to electronic records, information 
security, and audit trails. The proposed electronic recordkeeping 
requirements could help ensure that transfer agent records--such as 
records of securities ownership--are accurate and complete and 
maintained securely, which would

[[Page 57026]]

facilitate the prompt and accurate clearance and settlement of 
securities transactions and strengthen investor protection. However, 
these benefits may be limited because, based on the Commission's 
supervisory experience, most transfer agents use electronic 
recordkeeping systems that largely comply with the proposed electronic 
recordkeeping requirements.\465\
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    \465\ As discussed in Section III.H.3, the proposed requirements 
are intended to, among other things, accommodate the types of 
electronic recordkeeping systems that are used by modern transfer 
agents that may have moved beyond the types of optical storage 
systems and micrographic media that were common when Rule 17ad-7 was 
adopted over two decades ago.
---------------------------------------------------------------------------

    The proposed amendments to Rule 17ad-7, in part, would simplify and 
streamline transfer agents' record retention requirements. First, the 
Commission is proposing to eliminate provisions related to micrographic 
media because micrographic media are no longer used by transfer agents 
today. Second, requirements related to a transfer agent's use of a 
third party for maintaining and preserving records (paragraphs (f)(6) 
and (g) of Rule 17ad-7) would be consolidated into a new paragraph 
(h)(1) of Rule 17ad-7, which would be simpler for transfer agents to 
follow. Third, proposed Rule 17ad-7(a) would, in part, eliminate the 
existing, multi-tiered approach to retention periods and differing 
``easily accessible'' windows tied to specific subsets of records and 
replace these requirements with a retention period of not less than six 
years, the first two years of which in an easily accessible place. 
Also, prescriptive requirements to maintain duplicates and indexes or 
keep in escrow a copy of the physical and logical format of electronic 
storage (paragraphs (f)(2)(v) and (f)(5)(ii) of Rule 17ad-7) would be 
rescinded, allowing transfer agents greater flexibility in meeting the 
requirements of retaining readily producible and recoverable records. 
Simpler and more streamlined record retention requirements could reduce 
transfer agents' administrative burden, thereby freeing up time and 
effort that could be redirected towards improving the performance of 
their critical functions. Enhanced performance of transfer agents' 
critical functions would support the prompt and accurate clearance and 
settlement of securities transactions and strengthen investor 
protection, thereby benefiting issuers and investors.
    Rule 17ad-7(h) provides that when a registered transfer agent 
ceases to perform transfer agent activities for an issue, the 
responsibility of such transfer agent under Rule 17ad-7 to retain the 
records required to be made and kept current under Rule 17ad-6(a)(1), 
(6), (9), (10), and (11), (b) and (c) shall end upon delivery of such 
records to the successor transfer agent. The Commission proposes 
revising this provision to allow these records to be delivered to the 
issuer or the issuer's designee.\466\ In addition, the Commission 
proposes to add a requirement for registered transfer agents to 
provide, or otherwise make available, to the issuer or the issuer's 
designee all records required to be made and kept current under Rule 
17ad-6(a)(1), (6), (9), (10), and (11), (b) and (c) related to an issue 
within 15 calendar days of ceasing to perform transfer agent activities 
for that issue.\467\ Finally, the Commission is proposing to renumber 
Rule 17ad-7(h) as Rule 17ad-7(i).
---------------------------------------------------------------------------

    \466\ See proposed Rule 17ad-7(i).
    \467\ Id.
---------------------------------------------------------------------------

    These proposed amendments may have salutary effects on investor 
protection and the clearance and settlement of securities transactions. 
As a preliminary matter, interruptions to the provision of transfer 
agent services can harm investors because such interruptions can, for 
example, delay the transfer of ownership, issuance of securities, 
processing of shareholder requests, and processing of payments. Such 
interruptions can also impede the prompt and accurate clearance and 
settlement of securities transactions given transfer agents' role in 
supporting these activities. The proposed amendments could help ensure 
the uninterrupted provision of transfer agent services because transfer 
agents would be required to deliver, provide, or otherwise make 
available to the issuer or its designee (such as a successor transfer 
agent) all relevant master securityholder files, transfer journals, 
control books, records of cancelled securities certificates, and other 
key records related to an issue within fifteen (15) calendar days of 
ceasing to perform transfer agent activities for that issue. In 
particular, the proposed amendments could help to prevent holdup 
problems that could arise, for instance, if the departing transfer 
agent unilaterally demands a termination fee payment from the issuer in 
exchange for the handing over of securityholder records to the 
successor transfer agent.\468\ The successor transfer agent could then 
commence its work and help ensure the uninterrupted provision of 
transfer agent services. Further, by specifying the issuer or the 
issuer's designee as the recipient of these records from the departing 
transfer agent, the proposed amendments would provide flexibility to 
the issuer in who should receive these records. Such flexibility could 
be beneficial if the departing transfer agent is ready to deliver these 
records, but the successor transfer agent has not been engaged. In such 
cases, the proposed amendments would help ensure that these records are 
delivered to the issuer or a non-transfer agent designee, who can 
subsequently transfer them to the successor transfer agent. The 
proposed amendments could help minimize the risk of losing records 
during a change in transfer agent, which in turn could help ensure the 
uninterrupted provision of transfer agent services.
---------------------------------------------------------------------------

    \468\ See 2015 Concept Release, supra note 4, at 81978 and supra 
Section III.H.4.
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Costs
    The Commission recognizes that the proposed amendments to Rule 
17ad-7 would impose compliance costs on transfer agents. First, 
proposed Rule 17ad-7(a) would increase the retention period for certain 
subsets of records and expand the set of records that must be 
maintained to include all records required to be made or kept by a 
transfer agent under the Exchange Act.\469\ To comply with this rule, 
transfer agents would incur costs to retain the subset of records for a 
longer period than under the baseline. Transfer agents would also incur 
costs to retain records covered by the proposed rule that are not 
already retained under the baseline. Each transfer agent would incur 
initial costs of $480 and annual costs of $1,500 to comply with this 
rule.\470\ The Commission requests that commenters provide feedback on 
these costs. Second, transfer agents may have to update their internal 
systems or recordkeeping protocols to comply with the proposed 
amendments. Such costs

[[Page 57027]]

could be mitigated because proposed Rule 17ad-7(f)(2) is technology 
neutral and accommodates the types of electronic recordkeeping systems 
that are used by modern transfer agents. Although the Commission 
understands that registered transfer agents have moved away from using 
micrographic media to store records, a transfer agent may choose to use 
micrographic media as long as the usage is in compliance with Rule 
17ad-7 as proposed to be amended. Third, to comply with proposed Rule 
17ad-7(g), transfer agents would incur costs to promptly provide to 
Commission or ARA representatives any records that have to be retained, 
but are not stored on electronic storage media or micrographic media. 
The magnitude of such costs likely would vary across transfer agents 
based on the extent to which a transfer agent uses electronic storage 
media, micrographic media, or more generally electronic recordkeeping 
systems to store and retrieve records. For example, a transfer agent 
that currently uses electronic recordkeeping systems to store and 
retrieve all its records likely would incur little or no additional 
costs to comply with proposed Rule 17ad-7(g). Fourth, to comply with 
the proposed requirement to make available certain records to the 
issuer or its designee within 15 calendar days of ceasing transfer 
agent activities,\471\ departing transfer agents may incur costs 
related to data preparation, staff time, and legal review. If these 
costs exceed what transfer agents would incur under voluntary 
contractual arrangements, they represent compliance costs, weighed 
against the benefit of mitigating holdup problems. Fifth, to the extent 
that transfer agents choose to employ the services of third parties to 
comply with the proposed amendments to Rule 17ad-7, the costs 
associated with the employment of these third parties would be part of 
the compliance costs incurred by transfer agents.
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    \469\ See supra Section III.H.2.
    \470\ As the Commission estimated previously, a transfer agent 
spends 500 hours per year to comply with Rules 17ad-6 and 17ad-7, 
with the work being done by internal compliance staff. See 
Securities and Exchange Commission, ``Supporting Statement for the 
Paperwork Reduction Act Information Collection Submission for Rules 
17ad-6 and 17ad-7'' (Feb. 29, 2024), available at https://www.reginfo.gov/public/do/PRAViewDocument?ref_nbr=202402-3235-015. 
To comply with proposed Rule 17ad-7(a), a transfer agent is 
estimated to spend an additional 0.5 percent of the previously 
estimated 500 hours, i.e., 0.005 x 500 = 2.5 hours, with the work 
being done by internal compliance staff. The Commission estimates 
that 25 percent of this internal burden will be incurred initially, 
while the remaining 75 percent will be incurred annually. The $480 
initial estimate is based on the following calculations: $483.75 
(lawyers at $774 for 0.625 hours) + $0 (costs for outside 
professionals of $0) [ap] $480. The $1,500 annual estimate is based 
on the following calculations: $1,451.25 (lawyers at $774 for 1.875 
hours) + $0 (costs for outside professionals of $0) [ap] $1,500. 
Occupational rates are calculated as described in infra note 533.
    \471\ See proposed Rule 17ad-7(i).
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    The compliance costs associated with the proposed amendments to 
Rule 17ad-7, which are jointly estimated with those associated with the 
proposed amendments to Rule 17ad-6, would impose on each transfer agent 
initial costs of $1,000 and annual costs of $3,100.\472\
---------------------------------------------------------------------------

    \472\ See supra note 460 and supra Section V.C.4.e.
---------------------------------------------------------------------------

    To comply with proposed Rule 17ad-7(h)(1), transfer agents would 
obtain from their third-party service providers and file with the 
Commission or their other ARA a legally binding written agreement that 
covers terms stipulated in the proposed rule. Third-party service 
providers likely would incur costs to draft such written agreements. 
Each third-party service provider would incur initial costs of $1,000 
to draft a legally binding agreement per transfer agent.\473\ Pursuant 
to the exception in the proposed rule, third-party service providers 
could avoid these costs if they allow their transfer agent clients to 
have and maintain independent access to the kept records at all times. 
The Commission does not have data on the number of third-party service 
providers that provide electronic recordkeeping systems, servers or 
other storage mechanisms to transfer agents for record retention nor 
does the Commission have data on how many of such third-party service 
providers provide their clients with independent access to the kept 
records at all times. As such, the aggregate cost associated with the 
proposed written agreement requirement cannot currently be estimated. 
The Commission requests commenters provide feedback on these matters.
---------------------------------------------------------------------------

    \473\ The $1,000 initial estimate is based on the following 
calculations: $1,008 (lawyers at $504 for 1 hour) + $504 (costs for 
outside professionals of $504) [ap] $1,000. We assume that the 
drafting of the written agreement is a one-time burden and the 
third-party service provider would not incur any annual recurring 
burdens thereafter. We further assume that lawyers (both in-house 
and outside) will draft the written agreement at the private sector 
hourly rate of $504 to reflect the fact that the third-party service 
providers do not operate primarily in the securities industry. 
Occupational rates are calculated as described in infra note 533.
---------------------------------------------------------------------------

g. Amendments to Rule 17ad-10
    The Commission proposes amending Rule 17ad-10 to specify that the 
rule applies to both certificated and uncertificated securities 
equally, align the ``prompt'' posting timeframe to the modern 
settlement cycle,\474\ and modernize the rule text by replacing 
references to physical processes, hard copy records, and mail with 
technology neutral terms and standards.
---------------------------------------------------------------------------

    \474\ See 17 CFR 240.15c6-1(a); see also proposed Rule 17ad-2.
---------------------------------------------------------------------------

Benefits
    The proposed amendments to Rule 17ad-10 may benefit investors by 
strengthening investor protection in the areas of overissuances and 
accurate ownership records. They could benefit issuers and investors by 
supporting the prompt and accurate clearance and settlement of 
securities transactions.
    Overissuances reduce the accuracy of ownership records and could 
prevent securityholders from receiving all appropriate corporate 
distributions and communications. Because overissuances can occur for 
both certificated and uncertificated securities, the associated risks 
of missed corporate distributions and communications can affect the 
holders of either type. However, existing Rule 17ad-10(g) applies to 
certificates and does not explicitly address uncertificated securities. 
The Commission is proposing Rule 17ad-10, in part, to address this gap. 
Specifically, proposed Rule 17ad-10(i) would specify that overissuance 
can occur for both certificated and uncertificated securities. Further, 
Rule 17ad-10(g) would be amended to provide that a registered transfer 
agent's requirement to buy in securities to cure an overissuance 
applies to both certificated and uncertificated securities. These 
clarifications would enhance investor protection by helping to ensure 
that transfer agents exert efforts to cure overissuances of not only 
certificated securities, but also uncertificated securities. This in 
turn would help reduce the risk that holders of uncertificated 
securities fail to receive all appropriate corporate distributions and 
communications. To the extent that transfer agents in practice do cure 
overissuances of both certificated and uncertificated securities, the 
benefit associated with proposed Rule 17ad-10(i) and the proposed 
amendments to Rule 17ad-10(g) could be limited.
    The Commission also is proposing to shorten the timing requirements 
for co-transfer agents to provide records of debits and credits to the 
recordkeeping transfer agent \475\ and respond to inquiries regarding 
such records from the recordkeeping transfer agent.\476\ Proposed Rule 
17ad-10(c)(1) would reduce the amount of time by which co-transfer 
agents shall provide a record of debits and credits to the 
recordkeeping transfer agent following transfer of each security from 
two business days to one business day. Proposed Rule 17ad-10(d), would 
reduce the amount of time by which co-transfer agents shall respond to 
all inquiries from the recordkeeping transfer agent regarding such 
records from within five business days of receipt of an inquiry to 
within one business day of receipt of an inquiry. The proposed 
shortening of these timing requirements could facilitate the timely 
maintenance of accurate ownership records. This in turn would help 
reduce the risk that securityholders fail to receive all appropriate 
corporate distributions and communication, thereby strengthening 
investor protection. The magnitude of this benefit cannot be assessed 
because the Commission lacks data on the frequency with which existing 
timing

[[Page 57028]]

requirements for co-transfer agents contribute to ownership record 
errors. The Commission requests commenters to provide feedback on this 
matter.
---------------------------------------------------------------------------

    \475\ See proposed Rule 17ad-10(c)(1).
    \476\ See proposed Rule 17ad-10(d).
---------------------------------------------------------------------------

    The proposed amendments to Rule 17ad-10(a)(2) would simplify and 
streamline recordkeeping transfer agents' obligation to post to the 
master securityholder file by standardizing posting deadlines. 
Specifically, Rule 17ad-10(a)(2), as proposed to be amended, would 
require all recordkeeping transfer agents to post position detail to 
the master securityholder file within the shorter of one business day 
or the time period specified by Rule 15c6-1(a) under the Exchange 
Act.\477\ In contrast, existing Rule 17ad-10 \478\ sets forth posting 
deadlines that vary from 30 calendar days to five business days 
depending on the type of recordkeeping transfer agent. The proposed 
amendments could expedite the posting of position details to master 
securityholder files, relative to the baseline. Further, a single 
posting deadline could simplify recordkeeping transfer agents' 
workflows and improve their efficiency, which in turn could further 
expedite updates to the master securityholder files. Faster posting to 
the master securityholder files by recordkeeping transfer agents would 
support the prompt and accurate clearance and settlement of securities 
transactions and strengthen investor protection, thereby benefiting 
issuers and investors.
---------------------------------------------------------------------------

    \477\ However, all securities transferred, purchased, redeemed 
or issued prior to record date, but posted subsequent thereto, shall 
be posted as of the record date. See proposed Rule 17ad-10(a)(2)(i).
    \478\ See Rule 17ad-10(a)(2)(i) through (iii).
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Costs
    The Commission recognizes that the proposed amendments may impose 
compliance costs on transfer agents to the extent that updates to 
internal systems or protocols to cure overissuances are necessary to 
comply with the proposed amendments. These costs could be limited to 
the extent that transfer agents in practice are complying with Rule 
17ad-10 to account for both certificated and uncertificated securities.
    Other compliance costs could be mitigated by the technology 
currently employed by transfer agents. Transfer agents that serve as 
co-transfer agents might have to invest in more efficient systems to 
comply with the proposed timing requirements in Rules 17ad-10(c) and 
17ad-10(d); however, because the Commission is replacing ``dispatch'' 
or ``mail'' with the technology-neutral term ``provide,'' co-transfer 
agents may use existing electronic communication systems to meet the 
new standard, limiting incremental costs. Separately, recordkeeping 
transfer agents might have to invest in more efficient systems to 
comply with the proposed posting deadline. However, because manual, 
mail-dependent processes associated with the prompt posting of 
certificate detail have given way to near-instantaneous electronic 
communications and automated processes and workflows,\479\ 
recordkeeping transfer agents likely already possess the operational 
capability to comply with the proposed posting deadline and would not 
need to change their systems. The Commission requests that commenters 
identify situations in which co-transfer agents and recordkeeping 
transfer agents would be unable to meet the proposed timing 
requirements and posting deadline, respectively. If such situations 
exist, the Commission further requests that commenters provide feedback 
on the number of co-transfer agents and recordkeeping transfer agents 
that may incur costs to acquire operational capability to meet their 
respective proposed requirements and the magnitude of such costs.
---------------------------------------------------------------------------

    \479\ See supra Section III.I.2.
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h. Amendments to Rule 17ad-12
    The proposed amendments to Rule 17ad-12 would reframe the existing 
safeguarding rule as a comprehensive risk management rule.\480\ Under 
the proposed amendments, transfer agents would be required to have 
written policies and procedures reasonably designed to ensure the 
safeguarding of funds and securities in their possession or control and 
to identify, measure, monitor, and mitigate any material operational 
and other risks associated with the transfer agent's activities. The 
proposed amendments also would require transfer agents to establish, 
maintain, and enforce a written business continuity plan and to hold 
issuer, securityholder, and other third-party funds in segregated bank 
accounts.
---------------------------------------------------------------------------

    \480\ See supra Section III.J.
---------------------------------------------------------------------------

Benefits
    The proposed amendments to Rule 17ad-12 would benefit issuers, 
investors, and securities markets. Absent the proposed amendments, the 
operation of market forces alone may not ensure that all transfer 
agents have comprehensive risk management and business continuity 
plans. Transfer agents may underinvest in comprehensive risk management 
and business continuity planning because the costs of inadequate risk 
management and business continuity planning (e.g., operational 
failures, investor losses, and systemic disruption) fall 
disproportionately on issuers, investors, and the broader market rather 
than on the transfer agents themselves. Transfer agents, issuers, and 
investors may overlook the benefits of comprehensive risk management 
and business continuity planning, as well as the costs of not having 
them for three reasons. First, transfer agents' risk management plans 
are generally not made public, limiting pressure from issuer clients 
and investors to improve these plans. Second, adverse events such as 
cybersecurity breaches and business disruptions are relatively rare and 
not necessarily made public when they occur. This may discourage 
adequate investment in risk management and business continuity planning 
by transfer agents. Third, findings from regulatory examinations are 
generally not shared publicly, providing limited guidance for improving 
business continuity plans across the transfer agent industry. Together, 
these conditions reduce market forces that would otherwise incentivize 
adequate investment in comprehensive risk management and business 
continuity planning. Risks to securities and funds in transfer agents' 
possession, control, or custody may stem not only from theft, loss, or 
destruction, but also from other sources such as misappropriation, 
unauthorized access, operational failures, cybersecurity breaches, and 
insolvency. The proposed comprehensive risk management plan and 
operational risk requirements may reduce the risk of losses to 
investors that may stem from a broad range of risks and may buttress 
the resilience of the national clearance and settlement system.
    In addition, safeguarding and segregation requirements for 
financial intermediaries protect customers' securities and funds, 
including from losses related to the intermediary's proprietary 
business activities.\481\ If transfer agents (other than those that are 
also registered as a broker-dealer or investment adviser) lend funds 
belonging to issuers, securityholders, or other third parties, this 
practice may inadvertently subject those entities to counterparty risk 
if borrowers fail to return the funds. The proposed

[[Page 57029]]

segregation requirements are designed to safeguard these funds, 
limiting their accessibility by the transfer agent and thereby reducing 
counterparty risk faced by issuers, securityholders, and other third 
parties. If the transfer agent fails financially, safeguarding and 
segregation requirements may help ensure that the securities and funds 
of issuers, securityholders, and other third parties are returned to 
them. Thus, the proposed requirements may reduce the risk of 
inadvertent financial loss and instability of the market in times of 
stress.
---------------------------------------------------------------------------

    \481\ See, e.g., Capital, Margin, and Segregation Requirements 
for Security-Based Swap Dealers and Major Security-Based Swap 
Participants and Capital and Segregation Requirements for Broker-
Dealers, Exchange Act Release No. 86175 (Jun. 21, 2019), 84 FR 
43872, 44025 (Aug. 22, 2019) and Financial Responsibility Rules for 
Broker-Dealers, Exchange Act Release No. 70072 (July 30, 2013), 78 
FR 51824, 51912 (Aug. 21, 2013).
---------------------------------------------------------------------------

    The proposed business continuity plan requirement \482\ would help 
to mitigate the potential adverse effects of business disruptions, thus 
benefiting issuers and investors. Absent the proposed requirement, 
business disruptions may put issuers' and investors' interests at risk 
if, for example, a transfer agent lacks the ability to process dividend 
or interest payments, is unable to receive or implement directions from 
issuers or investors or is unable to access and secure lists of 
registered securityholders or beneficial owners for a single or 
multiple issuers.
---------------------------------------------------------------------------

    \482\ See proposed Rule 17ad-12(c).
---------------------------------------------------------------------------

    The proposed amendments to Rule 17ad-12 could have ancillary 
benefits for the broader securities markets. For example, consider a 
transfer agent that currently lacks sufficiently robust risk management 
and business continuity plans. If this transfer agent were to suffer a 
significant cybersecurity breach, operational failure, or a business 
disruption event that prevented it from transferring securities and 
maintaining the master securityholder file for several days, then the 
liquidity of those issuers, as well as the interests of the relevant 
securityholders, could be negatively affected. These effects could 
ripple across the securities markets if multiple transfer agents with 
inadequate risk management and business continuity plans suffer 
disruptions simultaneously. While the risk management systems, policies 
and procedures, and business continuity plan required under the 
proposed amendments would not be able to completely prevent such 
disruptions, they may decrease the transfer agent's recovery time and, 
hence, the disruption's impact on the market. These proposed 
amendments--by buttressing the national clearance and settlement 
system's resiliency--may bolster investor confidence and participation 
in securities markets thereby indirectly facilitating issuers' capital 
raising.
    As discussed in Section V.B, the transfer agent industry is 
heterogeneous. The larger transfer agents likely already have risk 
management-related policies and procedures as well as business 
continuity plans in place. For the issuers and investors serviced by 
these transfer agents, the benefits of the proposed amendments may be 
limited. Issuers and investors serviced by transfer agents that 
currently lack or have insufficiently robust risk management-related 
policies and procedures and business continuity plans would largely 
benefit from the proposed amendments.
    In general, the Commission cannot quantify the total benefits of 
the proposed amendments to Rule 17ad-12 because the Commission lacks 
data on certain factors relevant to such an analysis, such as investor 
preferences and the likelihood of operational risks, cybersecurity 
breaches, and business disruptions. For example, without knowing how 
risk averse issuers and investors are to transactions with transfer 
agents without robust policies and procedures and business continuity 
plans, the Commission cannot quantify the benefits they might derive 
from improvements in those policies, procedures, and business 
continuity plans. Similarly, it is difficult to estimate the 
probability of the types of risks and business disruptions addressed by 
the proposed amendments, which precludes estimating the ex-ante costs 
of inadequate plans under the economic baseline.
Costs
    As with the benefits, costs of the proposed amendments to Rule 
17ad-12 would be shared by transfer agents, issuers, and investors. The 
proposed amendments to Rule 17ad-12(b) require segregation of issuer, 
securityholder, and other third-party funds, restricting their use by 
the transfer agent and potentially raising the overall cost of transfer 
agent services. Specifically, in the absence of the proposed 
requirements, a transfer agent (other than one that is also registered 
as a broker-dealer or investment adviser) may be able to generate 
revenue by lending out issuer, securityholder, and other third-party 
funds. The proposed requirements would foreclose this revenue source 
and the transfer agent may choose to recoup the forgone revenue by 
raising the fees on services provided to issuers, securityholders, and 
other third parties. In addition, transfer agents would incur the one-
time and ongoing costs associated with establishing, maintaining, and 
enforcing written policies and procedures related to safeguarding and 
risk management; developing and maintaining the risk management plan, 
segregating all issuer, securityholder, and other third-party funds; 
and establishing, maintaining, and enforcing a business continuity 
plan. However, some of those costs may ultimately be passed through to 
issuer clients and investors.\483\
---------------------------------------------------------------------------

    \483\ See supra Section V.C.1.
---------------------------------------------------------------------------

    As an important caveat, it is difficult to estimate the costs 
incurred by transfer agents to comply with the proposed amendments to 
Rule 17ad-12 because of the variations in (i) existing risk management 
systems, policies and procedures related to safeguarding and risk 
management, and business continuity plans, and (ii) the extent to which 
such systems, policies and procedures, and plans would need to be 
revised to be compliant with the proposed rule. Transfer agents whose 
current risk management systems and business continuity plans are 
closely aligned with the requirements of the proposed amendments would 
likely incur lower initial compliance costs, while all transfer agents 
would incur ongoing costs pertaining to the annual testing, review, and 
update of their business continuity plan. In addition, the initial and 
ongoing costs imposed by the proposed amendments would vary 
significantly among firms depending on the complexity of the transfer 
agent's operations, such as number of issues and individual accounts, 
number of employees, number of offices, number and types of issuers, 
types of transfer agent services provided, other business activities or 
lines of business which may affect the transfer agent's business, and 
the extent of reliance on third-party service providers (e.g., to 
provide recordkeeping or processing services).\484\ The policies and 
procedures approach under the proposed amendments to Rule 17ad-12(a) 
should allow transfer agents flexibility to tailor their safeguarding 
arrangements and risk management systems to the specific risks their 
businesses face at the minimum possible cost.
---------------------------------------------------------------------------

    \484\ See supra Section III.B.7.
---------------------------------------------------------------------------

    The compliance costs associated with the proposed amendments to 
Rule 17ad-12 would impose on each transfer agent initial costs of 
$7,900 and annual costs of $2,000.\485\
---------------------------------------------------------------------------

    \485\ The $8,400 initial estimate is based on the following 
calculations: $5,940 (accountants and auditors at $330 for 18 hours) 
+ $1,980 (costs for outside professionals of $1,980) [ap] $7,900. 
The $2,000 annual estimate is based on the following calculations: 
$1,485 (accountants and auditors at $330 for 4.5 hours) + $495 
(costs for outside professionals of $495) [ap] $2,000. Occupational 
rates are calculated as described in infra note 533. For additional 
details on estimates of burden hours and occupations involved, see 
infra Section VI.

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[[Page 57030]]

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i. Amendments to Rule 17ad-17

    The Commission is proposing a number of amendments to Rule 17ad-
17.\486\ First, proposed Rule 17ad-17(b)(3) would establish a new 
defined term ``inactive securityholder,'' that would include a 
securityholder for whom the transfer agent, broker, or dealer has not 
observed any account activity for a period of 18 months. Second, 
proposed Rule 17ad-17(a)(3) would require a recordkeeping transfer 
agent or carrying broker-dealer to provide no less than two written 
notifications to each inactive securityholder, among other things. 
Third, the definition of a lost securityholder under Rule 17ad-17(b)(2) 
would be amended such that a securityholder could become a lost 
securityholder whenever an item of correspondence that was sent to the 
securityholder has been returned as undeliverable, regardless of 
whether the address where the item was sent was contained in the 
transfer agent's master securityholder file or customer security 
account records of the broker or dealer. The proposed revision reflects 
that some securityholders may correspond using means and addresses, 
including electronic methods, that may not always be contained in the 
transfer agent's master securityholder file or customer security 
account records of the broker or dealer. Fourth, Rules 17ad-17(c)(1) 
and (c)(3) that relate to unresponsive payees would be amended to 
reference electronic means for sending payments. These proposed 
revisions reflect that some securityholders may receive payments 
through electronic methods. Fifth, the Commission is proposing to 
remove the reference to Rule 17ad-7(i) in Rule 17ad-17(d) and instead 
reference Rule 17ad-7(a) as proposed to be amended.\487\ With this 
change, records that are required to be maintained pursuant to Rule 
17ad-17(d) would be retained for a period of not less than six years, 
the first two years of which in an easily accessible place.
---------------------------------------------------------------------------

    \486\ See Rule 17ad-17.
    \487\ See supra Section III.H and note 252.
---------------------------------------------------------------------------

Benefits
    The proposed amendments to Rules 17ad-17(a)-(c) would bolster 
investor protection by addressing the adoption of inactivity standards 
in certain states, the use of methods of correspondence beyond physical 
mail and the use of electronic payments.
    The definition of an inactive securityholder in proposed Rule 17ad-
17(b)(3) and the associated notification requirement in proposed Rule 
17ad-17(a)(3) could benefit securityholders by reducing the risk that 
they lose ownership of their investment property through states' 
application of their inactivity standards. To the extent that 
securityholders are better able to retain ownership of their investment 
property as a result of the proposed amendments, they could avoid 
incurring costs associated with premature remittance and liquidation of 
such property that could occur in the absence of the proposed 
amendments. Premature liquidation of securities could eliminate future 
market value appreciation and payments (such as dividends), which would 
be an opportunity cost for securityholders. Further, premature 
liquidation of securities could trigger unexpected tax liabilities and 
associated payments for securityholders. Under proposed Rule 17ad-
17(a)(3), such costs could be avoided if an inactive securityholder is 
notified by the recordkeeping transfer agent or carrying broker-dealer 
and shows activity in the account prior to the remittance of funds or 
securities to the state escheatment authority pursuant to a potential 
dormancy standard, thereby advancing the protection of investors 
against escheatment of their assets.
    As discussed in Section III.K, states vary in terms of their 
dormancy standards. Some states use the RPO standard--upon which is 
based the definition of a lost securityholder under existing Rule 17ad-
17(b)(2)--while others use an inactivity standard. The benefit 
discussed above likely will be greater for securityholders in states 
with an inactivity standard. For securityholders in states whose 
dormancy standards are aligned with the lost securityholder standard of 
existing Rule 17ad-17(b)(2), the benefits associated with the proposed 
amendment would be limited, if any.
    Under existing Rule 17ad-17(b)(2), a securityholder who uses 
methods of correspondence other than physical mail and loses contact 
with the recordkeeping transfer agent or carrying broker-dealer would 
not be considered a lost securityholder if physical mail continues to 
be delivered to the address on record. The proposed amendment to Rule 
17ad-17(b)(2) would strengthen investor protection by expanding the 
definition of a lost securityholder to include securityholders who 
correspond using methods other than physical mail. To the extent that 
loss of contact via a non-physical mail method of correspondence is 
observed more quickly than via physical mail, the securityholder could 
be contacted sooner by the recordkeeping transfer agent or carrying 
broker-dealer, thereby helping to mitigate the risk of undelivered 
physical mail (such as corporate communications and checks) and 
potentially triggering escheatment and premature liquidation of 
investment property under the RPO standard.
    Under existing Rule 17ad-17(c)(3), a securityholder who receives 
payments from the issuer electronically would not be considered an 
unresponsive payee and would not receive entitled payments if 
electronic payments sent to the securityholder were rejected and 
returned as undeliverable to the paying agent. The notification 
requirement of existing Rule 17ad-17(c)(1) addresses only unnegotiated 
checks. The proposed amendments to Rules 17ad-17(c) would strengthen 
investor protection by expanding the definition of an unresponsive 
payee and the notification requirement for such unresponsive payee to 
address electronic payments. Should a securityholder who chooses to 
receive electronic payments fail to do so because these payments were 
rejected and returned as undeliverable to the paying agent, the 
proposed amendments would help ensure that the securityholder receives 
these payments, thereby advancing the protection of investors against 
lost payments.
    The proposed amendment to Rule 17ad-17(d) would increase the 
retention period of records required to be maintained pursuant to this 
rule from three years (under existing Rule 17ad-7(i)) to six years 
(under Rule 17ad-7(a) as proposed to be amended). The proposed 
amendment could increase the amount of information about the efforts of 
recordkeeping transfer agents and carrying broker-dealers to search for 
lost securityholders and paying agents to notify unresponsive payees, 
which could increase the likelihood of the Commission or another ARA 
identifying and having these registrants remedy deficiencies, thereby 
improving these registrants' search and notification activities. 
Improvements in these activities could help securityholders retain 
ownership of their investment property and receive the checks to which 
they are entitled, thereby strengthening investor protection.

[[Page 57031]]

Costs
    The proposed amendment to Rule 17ad-17 would impose costs on 
transfer agents, broker-dealers, and paying agents. Recordkeeping 
transfer agents and carrying broker-dealers would incur costs to comply 
with the notification requirement of proposed Rule 17ad-17(a)(3). Each 
such entity would incur initial costs of $7,500 and annual costs of 
$840.\488\
---------------------------------------------------------------------------

    \488\ The $7,500 initial estimate is based on the following 
calculations: $6,763.50 (bookkeeping, accounting, and auditing 
clerks at $167 for 40.5 hours) + $751.50 (costs for outside 
professionals of $751.50) [ap] $7,500. The $840 annual estimate is 
based on the following calculations: $751.50 (bookkeeping, 
accounting, and auditing clerks at $167 for 4.5 hours) + $83.50 
(costs for external services of $83.50) [ap] $840. Occupational 
rates are calculated as described in infra note 533. For additional 
details on estimates of burden hours and occupations involved, see 
infra Section VI.
---------------------------------------------------------------------------

    Paying agents would incur costs under Rule 17ad-17(c)(1) to provide 
written notification to securityholders that meet the amended 
definition of an unresponsive payee when they otherwise would not under 
the baseline (i.e., securityholders who receive payments 
electronically). This proposed requirement would impose annual costs of 
$670 on each of these entities.\489\
---------------------------------------------------------------------------

    \489\ The $670 annual estimate is based on the following 
calculations: $601.20 (bookkeeping, accounting, and auditing clerks 
at $167 for 3.6 hours) + $66.80 (costs for external services of 
$66.80) [ap] $670. Occupational rates are calculated as described in 
infra note 533. For additional details on estimates of burden hours 
and occupations involved, see infra Section VI.
---------------------------------------------------------------------------

    To comply with the proposed amendment to Rule 17ad-17(b)(2), 
recordkeeping transfer agents and carrying broker-dealers may incur 
costs to extend their systems for monitoring undeliverable physical 
mail to cover items of correspondence sent using non-physical mail 
methods to securityholders and returned as undeliverable (e.g., 
undelivered email). Larger and more sophisticated recordkeeping 
transfer agents and carrying broker-dealers may already have systems 
that monitor the delivery status of items of correspondence sent via 
both physical mail and non-physical mail methods. Such entities may 
incur very limited, if any, costs to update their systems to comply 
with the proposed amendment. Recordkeeping transfer agents and carrying 
broker-dealers that are smaller may operate systems that monitor for 
undeliverable physical mail only. These entities may incur costs to 
extend their systems to monitor the delivery status of items of 
correspondence sent via non-physical mail methods. The Commission 
requests commenters provide feedback on the number of transfer agents 
that may incur such costs and the magnitude of such costs.
    Recordkeeping transfer agents and carrying broker-dealers would 
incur costs to conduct the required database searches for 
securityholders that meet the amended definition of a lost 
securityholder when they otherwise would not under the baseline (i.e., 
securityholders who correspond using non-physical mail methods and have 
lost contact with the recordkeeping transfer agent or carrying broker-
dealer). These searches would be in addition to the searches for 
securityholders that meet the definition of a lost securityholder under 
existing Rule 17ad-17(b)(2). The estimated annual cost associated with 
one database search is $17.\490\ Estimating the aggregate annual costs 
associated with database searches for these additional securityholders 
requires the total number of such searches annually. The Commission is 
requesting comment on the cost of database searches, especially data 
that would support quantification of (i) the annual costs associated 
with one database search; (ii) the annual number of database searches 
for securityholders that meet the proposed definition when they 
otherwise would not under the baseline; and (iii) aggregate annual 
costs associated with these database searches.
---------------------------------------------------------------------------

    \490\ As the Commission estimated previously, one database 
search creates a burden of 5 minutes (or approximately 0.083 hours) 
and an associated recordkeeping burden of 0.002 hours for a total 
burden of 0.083 + 0.002 = 0.085 hours. In addition, the Commission 
estimated that a transfer agent or broker-dealer would pay third-
party database providers $3 to conduct one search. See SEC, 
Supporting Statement for the Paperwork Reduction Act Information 
Collection Submission for Rule 17ad-17 (Aug. 29, 2025), available at 
https://www.reginfo.gov/public/do/PRAViewDocument?ref_nbr=202506-3235-007. The $17 annual estimate for each database search is based 
on the following calculations: $14.20 (bookkeeping, accounting, and 
auditing clerks at $167 for 0.085 hours) + $3 (costs for outside 
professionals of $3) [ap] $17.
---------------------------------------------------------------------------

    To comply with Rule 17ad-17(d), recordkeeping transfer agents, 
carrying broker-dealers, and paying agents would incur costs to create 
written procedures that describe their methodology for complying with 
the proposed amendments to the rule. Each such entity would incur 
initial costs of $15,000 and annual costs of $3,900.\491\
---------------------------------------------------------------------------

    \491\ The $15,000 initial estimate is based on the following 
calculations: $13,932 (lawyers at $774 for 18 hours) + $1,548 (costs 
for outside professionals of $1,548) [ap] $15,000. The $3,900 annual 
estimate is based on the following calculations: $3,483 (lawyers at 
$774 for 4.5 hours) + $387 (costs for external services of $387) 
[ap] $3,900. Occupational rates are calculated as described in infra 
note 533. For additional details on estimates of burden hours and 
occupations involved, see infra Section VI.
---------------------------------------------------------------------------

5. Benefits and Costs of the Proposed New Rules
a. Proposed Rule 17ad-30: Compliance
    Proposed Rule 17ad-30 would require every registered transfer agent 
to establish, maintain, and enforce written policies and procedures 
reasonably designed to (i) achieve compliance with the federal 
securities laws and regulations thereunder applicable to the transfer 
agent and (ii) identify and remediate instances of non-compliance with 
the policies and procedures in a timely manner.\492\ The proposed rule 
would also require that the policies and procedures be reviewed and 
approved by the transfer agent's board of directors or similar 
governing body at least every 12 months or following material changes 
to either the transfer agent's operations or the federal securities 
laws and rules and regulations described in paragraph (a)(1) of this 
section.\493\
---------------------------------------------------------------------------

    \492\ See proposed Rule 17ad-30(a).
    \493\ See proposed Rule 17ad-30(b).
---------------------------------------------------------------------------

Benefits
    The proposed rule would facilitate prompt and accurate clearance 
and settlement of securities transactions and strengthen investor 
protection. Proposed Rule 17ad-30(a)(1) would establish a uniform 
baseline compliance requirement for all registered transfer agents, 
while at the same time provide individual transfer agents with the 
flexibility to develop and implement written policies and procedures 
based on their specific business model, services, risks, and other 
characteristics. Such flexibility would help accommodate the various 
business models transfer agents may have while at the same time 
advancing the Commission's investor protection goals and facilitating 
the safe and efficient functioning of the national clearance and 
settlement system. By requiring transfer agents to identify and 
remediate instances of non-compliance in a timely manner, proposed Rule 
17ad-30(a)(2) would help ensure that compliance issues are addressed 
promptly before they can disrupt the prompt and accurate processing of 
securities transactions or otherwise harm investors, issuers, or the 
broader securities markets. Proposed Rule 17ad-30(b) would require 
board review and approval of compliance policies and procedures, 
thereby helping to ensure that transfer agent governing bodies remain 
engaged in and accountable for the transfer agent's compliance efforts. 
This in turn could help ensure that the transfer agent's compliance 
program evolves as needed to address changes in

[[Page 57032]]

the transfer agent's business, applicable rules and regulations, and 
the broader securities market. An adaptive compliance program could 
support transfer agents in performing their critical functions within 
the national clearance and settlement system. To the extent that the 
proposed rule helps ensure that transfer agents adequately perform 
their critical functions within the national clearance and settlement 
system, securities transactions would be cleared and settled more 
promptly and accurately and investors would be better protected.
Costs
    The proposed rule would impose initial costs of approximately 
$31,000, and annual costs of approximately $7,700 on each transfer 
agent.\494\ These costs may be attenuated for four reasons. First, as 
discussed in the economic baseline, some transfer agents are also 
registered as broker-dealers or investment advisers.\495\ Other 
transfer agents may be banking entities, such as insured depository 
institutions subject to the Federal Deposit Insurance Act and other 
prudential requirements.\496\ These transfer agents would likely 
already have written policies and procedures addressing regulatory 
compliance in those capacities and would revise them to also cover 
their transfer agent business, rather than establish de novo policies 
and procedures specifically addressing their transfer agent business. 
To the extent that these transfer agents choose to revise their 
existing policies and procedures, the compliance costs associated with 
the proposed rule likely would be lower than estimated and reported 
above. Second, among those entities that operate solely as transfer 
agents, there may be entities that already have written policies and 
procedures addressing regulatory compliance. For example, larger 
transfer agents already may have created such written policies and 
procedures to assist in managing their operations. As another example, 
those transfer agents that see enhanced regulatory compliance as a 
source of improved performance and thus competitive advantage relative 
to their peers also may have written policies and procedures addressing 
regulatory compliance. These transfer agents would likely make the 
necessary revisions to their existing policies and procedures, if any, 
to comply with the proposed rule, rather than establish de novo 
policies and procedures. To the extent that these transfer agents 
choose to revise their existing policies and procedures, the compliance 
costs associated with the proposed rule likely would be lower than 
estimated and reported above. Third, the compliance costs are scaled to 
a transfer agent's activities. For example, transfer agents with 
operations that are limited in scale and complexity would establish 
written policies and procedures commensurate with the nature of such 
operations. For such transfer agents, the compliance costs associated 
with the proposed rule could be lower than estimated and reported 
above. Fourth, to the extent transfer agents have acted consistent with 
existing staff statements that are similar to the proposed amendments, 
their individualized costs as realized may be reduced from the overall 
estimated costs associated with the proposed amendments.\497\
---------------------------------------------------------------------------

    \494\ The $31,000 initial estimate is based on the following 
calculations: $23,220 (lawyers at $774 for 30 hours) + $7,740 (costs 
for outside professionals of $7,740) [ap] $31,000. The $7,700 annual 
estimate is based on the following calculations: $5,805 (lawyers at 
$774 for 7.5 hours) + $1,935 (costs for outside professionals of 
$1,935) [ap] $7,700. Occupational rates are calculated as described 
in infra note 533. These estimates represent the average burden 
across transfer agents. For additional details on estimates of 
burden hours and occupations involved, see infra Section VI.
    \495\ See supra Section V.B.4.
    \496\ See, e.g., ICI Letter, Letter from J. Steven Duncan, 
President, American Funds Service Company, dated Apr. 15, 2016 
(``American Funds Letter''), available at https://www.sec.gov/comments/s7-27-15/s72715-50.pdf, Vanguard Letter, and ABA Letter.
    \497\ See SEC Transfer Agents, available at https://www.sec.gov/about/divisions-offices/division-trading-markets/transfer-agents.
---------------------------------------------------------------------------

b. Proposed Rule 17ad-31: Restrictive Legends
    The Commission is proposing new Rule 17ad-31 to establish 
requirements for transfer agents regarding the placement and removal of 
restrictive legends and to help prevent transfer agents from 
facilitating violations of Section 5 of the Securities Act of 1933. The 
proposed rule would require transfer agents to: (1) maintain and rely 
upon a current list of authorized issuer employees on whose 
instructions the transfer agent is authorized to act regarding the 
placement and removal of restrictive legends; and (2) refrain from 
facilitating any unregistered securities transaction unless the 
transfer agent has a reasonable basis to believe that the transaction 
would not violate, or is not part of a chain of transactions that would 
violate, Section 5(a) of the Securities Act of 1933. The proposed rule 
would also provide a non-exclusive safe harbor for transfer agents 
seeking to establish such a reasonable basis prior to facilitating an 
unregistered securities transaction.\498\
---------------------------------------------------------------------------

    \498\ See proposed Rule 17ad-31.
---------------------------------------------------------------------------

Benefits
    As discussed in Section IV.B, because transfer agents are often the 
party responsible for affixing, tracking, and removing restrictive 
legends, they help to prevent unregistered securities distributions 
that violate Section 5 of the Securities Act of 1933.\499\ The removal 
of restrictive legends absent proper authorization facilitates the 
illegal distribution of securities. Investors risk losing their funds 
if they unknowingly purchase such securities. However, there is no 
existing requirement that transfer agents develop a reasonable basis 
for removing restrictive legends. Proposed Rule 17ad-31(c) would 
benefit investors, issuers, and the securities markets more generally, 
by providing transfer agents with two clearly defined methods for 
developing a reasonable basis.\500\
---------------------------------------------------------------------------

    \499\ See Securities Act of 1933 Section 5, 15 U.S.C. 77e.
    \500\ See proposed Rule 17ad-31(c)(2) and proposed Rule 17ad-
31(c)(3).
---------------------------------------------------------------------------

    Insofar as transfer agents are not already forming a reasonable 
basis for removing restrictive legends consistent with the two methods 
defined in the proposed rule, the proposed rule would help to prevent 
the illegal transfer or distribution of securities, which in turn would 
help reduce the risk of investor and issuer losses, thereby 
strengthening investor protection.
    To the extent that the proposed rule reduces the risk of investor 
losses from purchasing illegally distributed securities, investors may 
have greater confidence in and may be more willing to participate in 
securities markets. Increased investor participation in securities 
markets could bolster demand for legally distributed securities and 
facilitate capital raising, thereby benefiting issuers.
---------------------------------------------------------------------------

    \501\ Id.
---------------------------------------------------------------------------

    In addition, the absence of an existing requirement creates legal 
risk and uncertainty for transfer agents--and therefore imposes costs 
on transfer agents. Proposed rule 17ad-31(c) would help to mitigate 
transfer agents' legal risk and compliance uncertainty, which could 
reduce transfer agents' costs. The Commission has designed these 
methods to ensure that the reduction in compliance uncertainty does not 
weaken the substantive standards transfer agents must meet before 
removing restrictive legends. These proposed provisions \501\ would 
provide legal clarity to transfer agents as to how they should 
establish reasonable basis

[[Page 57033]]

for removing a restrictive legend, which could reduce the need for 
legal advice and associated legal costs. The availability of two 
methods for developing a reasonable basis required would provide 
appropriate flexibility to transfer agents while still ensuring 
adequate safeguards.
Costs
    Overall, the proposed rule may result in higher costs to transfer 
agents seeking to provide transfer agent services to issuers. Transfer 
agents would incur direct costs to comply with proposed Rule 17ad-31. 
The Commission expects that each transfer agent may bear recordkeeping 
cost of $6,600 initially, and $1,300 \502\ on an annual basis.
---------------------------------------------------------------------------

    \502\ The $6,600 initial estimate is based on the following 
calculations: $4,920 (general and operations managers at $656 for 
7.5 hours) + $1,640 (costs for outside professionals of $1,640) [ap] 
$6,600. The $1,300 annual estimate is based on the following 
calculations: $984 (general and operations managers at $656 for 1.5 
hours) + $328 (costs for outside professionals of $328) [ap] $1,300. 
Occupational rates are calculated as described in infra note 533. 
For additional details on estimates of burden hours and occupations 
involved, see infra Section VI.
---------------------------------------------------------------------------

    In addition, transfer agents would bear costs associated with 
developing a reasonable basis required under proposed Rule 17ad-31(b). 
Under proposed Rules 17ad-31(c)(1) and (c)(2), a transfer agent may 
establish the required reasonable basis by obtaining and reviewing an 
opinion of counsel that meets certain requirements.\503\ A transfer 
agent that chooses to obtain an opinion of counsel under these proposed 
rules would incur annual costs of $7,000.\504\ Because the cost of 
obtaining such an opinion can be affected by market conditions, 
including the availability and capacity of qualified attorneys, the 
cost of securing an opinion of counsel may fluctuate depending on the 
supply of legal professionals able to provide this specialized 
analysis. As discussed in Section V.B.10, the Commission's regulatory 
experience indicates that (i) transfer agents' reliance on opinion 
letters as the basis for removing restrictive legends is considered a 
best practice and (ii) such opinion letters can come from either the 
issuer's in-house counsel or outside counsel. A transfer agent that has 
been relying on opinion letters issued by its issuer clients' outside 
counsel and chooses to obtain an opinion of counsel pursuant to these 
proposed rules would likely not incur any incremental costs associated 
with the proposed rule.
---------------------------------------------------------------------------

    \503\ See proposed Rule 17ad-31(c)(2).
    \504\ The $7,000 annual estimate is based on the following 
calculations: $6,966 (costs for outside professionals of $6,966) 
[ap] $7,000. Occupational rates are calculated as described in infra 
note 533. The Commission assumed that the transfer agent would 
obtain opinion letters from an outside counsel as part of its 
regular, day-to-day business operations and thus would not incur 
initial costs to establish de novo arrangements for obtaining such 
opinion letters. In deriving the estimate for annual costs, the 
Commission assumed that a transfer agent would receive an average of 
three requests a year to remove restrictive legends and would hire 
an outside counsel to provide opinion letters. For each request an 
outside counsel would spend 3 hours to perform the work required by 
proposed Rule 17ad-31(c)(2). The total time spent by the outside 
counsel = 3 hours per request x 3 requests = 9 hours. Thus, the 
costs for outside professional = $774 (hourly rate for a lawyer) x 9 
hours = $6,966. The estimated number of transfer agents that would 
choose to comply with the proposed rule = 327 (total number of 
registered transfer agents as of June 30, 2026)--10 (estimated 
number of transfer agents that would comply with proposed Rules 
17ad-31(c)(3) and (d), see infra note 506) = 317.
---------------------------------------------------------------------------

    Alternatively, a transfer agent may establish the required 
reasonable basis by making its own determination that the transaction 
may be conducted pursuant to a specific exemption from registration 
under proposed Rule 17ad-31(c)(3).\505\ A transfer agent that chooses 
to comply with proposed Rule 17ad-31(c)(3) would also incur costs to 
comply with the documentation requirements of proposed Rule 17ad-31(d). 
As discussed in Section IV.B.4.b, some transfer agents, particularly 
larger transfer agents with experienced legal and compliance staff, may 
prefer to conduct their own analysis rather than rely on opinions from 
outside counsel. A transfer agent that chooses to make its own 
determination under proposed Rule 17ad-31(c)(3) would incur annual 
costs of $7,000.\506\ A transfer agent that chooses to comply with 
proposed Rules 17ad-31(c)(3) and (d) could potentially use 
documentation provided by their issuer clients, which could mitigate 
the transfer agent's costs associated with these proposed rules.
---------------------------------------------------------------------------

    \505\ See proposed Rule 17ad-31(c)(3).
    \506\ The $7,000 annual estimate is based on the following 
calculations: $6,966 (lawyers at $774) for 9 hours) [ap] $7,000. 
Occupational rates are calculated as described in infra note 533. 
The Commission assumed a transfer agent that chooses to comply with 
proposed Rules 17ad-31(c)(3) and (d) would use its existing legal 
and compliance staff to perform the work required by these proposed 
rules. Thus, such a transfer agent would not incur initial costs to 
recruit and train such staff. In deriving the estimate for annual 
costs, the Commission assumed that a transfer agent would receive an 
average of three requests a year to remove restrictive legends. 
Further, for each request, the transfer agent's legal and compliance 
staff would spend 3 hours to perform the work required by proposed 
Rules 17ad-31(c)(2) and (d). The total time spent by the legal and 
compliance staff = 3 hours per request x 3 requests = 9 hours. As 
reported in Table 7 ``Market Share of the Largest Transfer Agents'' 
(see supra Section V.B.4), the 10 largest transfer agents as of 2025 
accounted for the vast majority of transfer agent activity measured 
in various ways. The Commission assumed that the volume of transfer 
agent activity handled by these transfer agents would allow them to 
generate sufficient revenue to support the legal and compliance 
staff that would perform the work required by proposed Rules 17ad-
31(c)(3) and (d). Accordingly, the estimated number of transfer 
agents that would comply with proposed Rules 17ad-31(c)(3) and (d) = 
10.
---------------------------------------------------------------------------

    A transfer agent that chooses to obtain an opinion of counsel would 
incur total quantifiable compliance costs of $6,600 initially, and 
$8,300 annually thereafter.\507\ A transfer agent that chooses to make 
its own determination would incur total quantifiable compliance costs 
of $6,600 initially, and $8,300 annually thereafter.\508\
---------------------------------------------------------------------------

    \507\ Initial compliance costs = $6,600 (recordkeeping). Annual 
compliance costs = $1,300 (recordkeeping) + $7,000 (opinion of 
counsel) = $8,300. See supra notes 502 and 504.
    \508\ Initial compliance costs = $6,600 (recordkeeping). Annual 
compliance costs = $1,300 (recordkeeping) + $7,000 (own 
determination) = $8,300. See supra notes 502 and 506.
---------------------------------------------------------------------------

    The Commission is requesting comment on the cost of these 
provisions, especially data that would enable quantification of: (i) 
the number of transfer agents that would likely choose to comply with 
proposed Rules 17ad-31(c)(1) and (c)(2) and (ii) the number of transfer 
agents that would likely choose to comply with proposed Rules 17ad-
31(c)(3). Additionally, the Commission is requesting comment, 
especially data that would support quantification of: (i) the number of 
transfer agents that would use internal staff to comply with proposed 
Rule 17ad-31(d) and (ii) the number of transfer agents that would 
employ third-party service providers to comply with proposed Rule 17ad-
31(d).
    Additionally, the proposed rule may cause transfer agents to spend 
more time performing due diligence of issuers and transactions, which 
may increase compliance costs, slow down the speed of transactions, and 
increase processing time.

[[Page 57034]]

6. Aggregate Monetized Benefits and Costs
    Throughout this economic analysis, we have estimated monetized 
benefits and costs per affected entity/filing. In this section, we 
present aggregate measures of these monetized effects. These totals 
include only benefits and costs that are monetized in the economic 
analysis and thus do not encompass all of the proposed amendments and 
rules' benefits and costs.
a. Initial and Annual Aggregate Monetized Benefits and Costs
    Table 17 reports the costs that are monetized in this economic 
analysis, aggregated across all affected entities and, where 
applicable, instances of filing each year. Because it was not 
practicable to monetize the benefits of the proposed amendments and 
rules, we do not report aggregate monetized benefits. Benefits are 
discussed qualitatively above. To aggregate these monetized effects we 
use estimates of the number of affected parties/filings \509\ and 
burdens under the Paperwork Reduction Act in Section VI. Proposed Rule 
17ad-31(c) would provide transfer agents with two methods for 
developing the reasonable basis required under proposed Rule 17ad-
31(b). Under proposed Rules 17ad-31(c)(1) and (c)(2), a transfer agent 
may do so by obtaining and reviewing an opinion of counsel that meets 
certain requirements.\510\ Alternatively, a transfer agent may 
establish the required reasonable basis by making its own determination 
that the transaction may be conducted pursuant to a specific exemption 
from registration under proposed Rule 17ad-31(c)(3).\511\ A transfer 
agent that chooses to comply with proposed Rule 17ad-31(c)(3) would 
also incur costs to comply with the documentation requirements of 
proposed Rule 17ad-31(d). As discussed in Section IV.B.4.b, some 
transfer agents, particularly larger transfer agents with experienced 
legal and compliance staff, may prefer to conduct their own analysis 
rather than rely on opinions from outside counsel. We assumed that the 
10 largest transfer agents would use internal legal and compliance 
staff to perform the work required by proposed Rules 17ad-31(c)(3) and 
(d). Accordingly, the estimated number of transfer agents that would 
comply with proposed Rules 17ad-31(c)(3) and (d) is 10.\512\ We assumed 
that all other transfer agents, i.e., 317, would choose to comply with 
Proposed Rules 17ad-31(c)(1) and (c)(2).\513\
---------------------------------------------------------------------------

    \509\ See supra Section V.B.
    \510\ See proposed Rule 17ad-31(c)(2).
    \511\ See proposed Rule 17ad-31(c)(3).
    \512\ See supra note 506.
    \513\ See supra note 504.
---------------------------------------------------------------------------

    We estimate that the total aggregate initial monetized cost is 
$78,132,960 and the total aggregate annual monetized cost is 
$27,776,470.

                                                           Table 17--Aggregate Monetized Costs
                                                                     [2026 dollars]
--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                                       Estimated
                                                                     Initial cost     Annual cost      number of
                            Requirement                              per affected    per affected      affected     Aggregate initial   Aggregate annual
                                                                    entity/ filing  entity/ filing     entities/           cost               cost
                                                                                                        filings
                                                                               (A)             (B)             (C)                (D)                (E)
                                                                                                                          [(A) x (C)]        [(B) x (C)]
--------------------------------------------------------------------------------------------------------------------------------------------------------
Form TA-1.........................................................             n/a      \a\ $1,500         \b\ 342                n/a           $513,000
Form TA-2.........................................................             n/a       \c\ 3,900         \b\ 327                n/a          1,275,300
Rule 17ac2-2......................................................             n/a       \d\ 1,500           \b\ 2                n/a              3,000
Rule 17ad-2.......................................................      \e\ 34,000       \e\ 8,500         \b\ 327         11,118,000          2,779,500
Rule 17ad-3.......................................................             n/a         \f\ 670           \b\ 5                n/a              3,350
Rules 17ad-6 and 17ad-7...........................................       \g\ 1,000       \g\ 3,100         \b\ 327            327,000          1,013,700
Rule 17ad-7 (additional records)..................................         \h\ 480       \h\ 1,500         \b\ 327            156,960            490,500
Rule 17ad-12......................................................       \i\ 7,900       \i\ 2,000         \b\ 327          2,583,300            654,000
Rule 17ad-13 (small transfer agents)..............................             n/a      \j\ 40,000          \j\ 16                n/a            640,000
Rule 17ad-17(a)(3)................................................       \k\ 7,500         \k\ 840         \b\ 305          2,287,500            256,200
Rule 17ad-17 (c)(1)...............................................             n/a         \l\ 670       \b\ 3,106                n/a          2,081,020
Rules 17ad-17(d)..................................................      \m\ 15,000       \m\ 3,900       \b\ 3,291         49,365,000         12,834,900
Rule 17ad-30......................................................      \n\ 31,000       \n\ 7,700         \b\ 327         10,137,000          2,517,900
Rule 17ad-31 (opinion of counsel).................................       \o\ 6,600       \o\ 8,300         \p\ 317          2,092,200          2,631,100
Rule 17ad-31 (own determination)..................................       \q\ 6,600       \q\ 8,300          \r\ 10             66,000             83,000
                                                                   -------------------------------------------------------------------------------------
    Total.........................................................  ..............  ..............  ..............         78,132,960         27,776,470
--------------------------------------------------------------------------------------------------------------------------------------------------------
Notes:
\a\ See supra note 428.
\b\ See infra Section VI.
\c\ See supra note 430.
\d\ See supra note 424.
\e\ See supra note 443.
\f\ See supra note 444.
\g\ See supra note 460.
\h\ See supra note 470.
\i\ See supra note 485.
\j\ See supra note 459.
\k\ See supra note 488
\l\ See supra note 489.
\m\ See supra note 491.
\n\ See supra note 494.
\o\ See supra note 507.
\p\ See supra note 504.
\q\ See supra note 508.

[[Page 57035]]

 
\r\ See supra note 506.

b. Present Values and Annualized Values of Aggregate Monetized Benefits 
and Costs
    Consistent with the requirements of Executive Order 12866, the 
Commission reports estimated total monetized benefits and costs for all 
affected entities in two additional ways specified in OMB Circular A-
4.\514\ The two presentations are intended to address the fact that the 
various benefits and costs of the proposed amendments and rules would 
not accrue at the same point in time; rather, benefits and costs that 
accrue sooner are generally more valuable than those that occur later 
in time.\515\
---------------------------------------------------------------------------

    \514\ See E.O. No. 12866 (Sept. 30, 1993), 58 FR 51735, 51741 
(Oct. 4, 1993) (requiring agencies to provide an analysis of 
benefits, costs, and regulatory alternatives to OIRA for significant 
regulatory actions); OMB, Circular A-4, at 31-34, 45 (Sept. 17, 
2003) (providing guidance to agencies regarding compliance with E.O. 
12866); see also E.O. No. 14215 (Feb. 18, 2025), 90 FR 10447, 10448 
(Feb. 24, 2025) (requiring independent agencies to comply with E.O. 
No. 12866). In addition, E.O. 14192 requires agencies to provide 
their best approximation of the total costs or savings associated 
with each new regulation or repealed regulation consistent with the 
analyses required by E.O. 12866. See E.O. No. 14192 (Jan. 31, 2025), 
90 FR 9065, 9066 (Feb. 6, 2025). Although Circular A-4 applies to 
only significant regulatory actions under section 3(f) of E.O. 12866 
and OIRA has determined this rulemaking is not significant, we are 
providing these additional analyses in this release to promote 
transparency and comparability of aggregate monetized benefits and 
costs across our rulemakings. See infra Section IX. For purposes of 
approximating the total cost savings and costs under E.O. 14192, the 
Commission uses the annualized monetized benefits and costs using a 
real discount rate of 7 percent. See Table 19 and accompanying 
discussion.
    \515\ See Circular A-4, at 32.
---------------------------------------------------------------------------

    We report (1) the present values of expected benefits and costs 
that are monetized in our Economic Analysis, aggregated across all 
affected entities, over a 10-year time horizon, starting in 2026, as 
well as (2) the annualized values over the same time horizon that are 
derived from the present values. This time horizon represents the 
period over which the principal benefits and costs that are monetized 
in the Economic Analysis are expected to accrue.\516\ The present 
values and annualized values account for the timing of benefits and 
costs through discounting, which is a procedure that accounts for the 
time value of money.\517\
---------------------------------------------------------------------------

    \516\ See id. at 31 (stating that ``[t]he ending point should be 
far enough in the future to encompass all the significant benefits 
and costs likely to result from the rule''). For the purposes of 
this analysis, we assume the effective date of the proposed 
amendments and rules, as well as the start year for the analysis's 
time horizon, is the present year. The analysis uses calendar years 
and accounts for the compliance periods included in the release (see 
note b in Table 18).
    \517\ See id. at 32 (``The Rationale for Discounting'') & 45 
(``Treatment of Benefits and Costs over Time''); See also OIRA, 
Regulatory Impact Analysis: A Primer, at 11 (Aug. 15, 2011), 
available at https://www.reginfo.gov/public/jsp/Utilities/circular-a-4_regulatory-impact-analysis-a-primer.pdf (``To provide an 
accurate assessment of benefits and costs that occur at different 
points in time or over different time horizons, an agency should use 
discounting. Agencies should provide benefit and cost estimates 
using both 3 percent and 7 percent annual discount rates expressed 
as a present value as well as annualized.''); Harvey S. Rosen & Ted 
Gayer, Public Finance 151 (8th ed. 2008) (defining present value as 
``the value today of a given amount of money to be paid or received 
in the future'').
---------------------------------------------------------------------------

    Table 18 reports the present values of the aggregate monetized 
costs from Table 17, combining one-time and recurring monetized costs. 
The analysis uses annual real discount rates of 3 percent and 7 percent 
over a 10-year time horizon, starting in 2026.\518\ We estimate that 
the present value of total monetized costs is $318,599,704 using a 3 
percent discount rate and $279,935,938 using a 7 percent discount rate. 
As discussed above, we are not able to monetize benefits, and as a 
result we cannot calculate a present value for total monetized 
benefits.
---------------------------------------------------------------------------

    \518\ This approach is consistent with OMB Circular A-4. See 
Circular A-4, at 31-34 (stating that, ``[f]or regulatory analysis, 
[agencies] should provide estimates of net benefits using both 3 
percent and 7 percent'' discount rates and discussing why those 
rates are reasonable default rates). Also, we use a mid-year 
discount rate. See OMB, Circular A-94, at 21-22 (Oct. 19, 1992) 
(stating that, ``When costs and benefits occur in a steady stream, 
applying mid-year discount factors is more appropriate.'').

 Table 18--Present Value of Aggregate Monetized Benefits and Costs Over
                       10 Years From 2026 to 2035
                             [2026 dollars]
------------------------------------------------------------------------
                                              3% Real         7% Real
          Estimated effects \a\            discount rate   discount rate
------------------------------------------------------------------------
Benefits................................             n/a             n/a
Costs...................................    $318,599,704    $279,935,938
------------------------------------------------------------------------
Notes:
\a\ For each discount rate, the present value calculations are based on
  these assumptions: benefits of the proposal are not monetizable,
  aggregate initial costs are $78,132,960, and aggregate annual costs
  are $27,776,470 per year (see Table 17), and that (i) all one-time
  monetized implementation costs are incurred immediately and not
  discounted; and (ii) recurring annual monetized costs begin to accrue
  in the year in which affected entities first comply. In (ii), we
  assume that monetized costs occur in a steady stream, and we use a mid-
  year discount rate.

    Table 19 reports annualized aggregate monetized benefits and costs 
using real discount rates of 3 percent and 7 percent over a 10-year 
horizon.\519\ The lump sum present values of aggregate monetized 
benefits and costs reported in Table 18 are converted in Table 19 into 
a constant stream of annualized benefits and costs over a 10-year time 
horizon, starting in 2026.\520\ Annualized benefits and costs may 
differ from an aggregation of the recurring monetized annual benefits 
and costs discussed earlier in the Economic Analysis because they 
incorporate the timing of benefits and costs, through discounting, and 
combine one-time and recurring benefits and costs.\521\ We estimate 
that annualized total monetized costs are $36,801,659 per year using a 
3 percent discount rate and $38,530,810 per year using a 7 percent 
discount rate. As discussed above, we are not able to monetize 
benefits, and as a result we cannot calculate annualized total 
monetized benefits. Because the annualized costs are discounted and 
include both initial and annual costs, they should not be compared 
directly to the aggregate annual monetized costs in Table 17.
---------------------------------------------------------------------------

    \519\ This approach is consistent with the recommended treatment 
of benefits and costs over time in Circular A-4. See id. at 45 
(``You should present annualized benefits and costs using real 
discount rates of 3 and 7 percent'').
    \520\ For each discount rate, the annualized monetized benefits 
(costs, respectively) in Table 19 represent the constant annual 
stream of benefits (costs, respectively) whose present value over 
the time horizon equates the corresponding present value in Table 
18. See note b, Table 19 for additional calculation details.
    \521\ The annualized benefits and costs present these values 
over the 10-year time horizon, starting in the present year even as 
recurring annual benefits and costs begin to accrue at a later date 
due to compliance periods.

[[Page 57036]]



   Table 19--Annualized Aggregate Monetized Benefits and Costs Over 10
                         Years From 2026 to 2035
                             [2026 Dollars]
------------------------------------------------------------------------
                                              3% Real         7% Real
          Estimated effects \a\            discount rate   discount rate
------------------------------------------------------------------------
Benefits................................             n/a             n/a
Costs...................................     $36,801,659     $38,530,810
------------------------------------------------------------------------
Notes:
\a\ For each discount rate, the annualized values are calculated by
  dividing the corresponding present values in Table 18 by the sum of
  discount factors over the time horizon. The discount factor in year t
  of the time horizon is equal to 1/(1+discount rate)t-0.5).

D. Efficiency, Competition, and Capital Formation

1. Competition
    This section discusses the Commission's consideration of whether 
the proposed rulemaking will promote competition, and in particular how 
the proposal may have anticompetitive effects, the differential effects 
of the proposal on different groups of transfer agents, and the ways in 
which elements of the proposal may enhance competition.
a. Anticompetitive Effects of Amendments That Increase Compliance 
Burdens
    The compliance burden associated with certain proposed rules and 
amendments may reduce competition. The proposal likely would impose 
compliance burdens on registered transfer agents.\522\ Some registered 
transfer agents may be unable to bear the combined burdens of the 
proposed rules and rule amendments and may choose to exit the transfer 
agent industry. Alternatively, registered transfer agents may choose to 
combine with other registered transfer agents through mergers or 
acquisitions if they believe that the economies of scale flowing from 
such combinations could help offset the compliance burdens. Other 
registered transfer agents may choose to restructure their business 
activities by scaling back these activities across their entire 
clientele or avoiding serving certain clients. The compliance burdens 
associated with the proposed rules and rule amendments also might act 
as a barrier to potential new entrants into the transfer agent 
industry. To the extent that exits and mergers and acquisitions occur, 
the provision of transfer agent services is scaled back or withheld 
from certain clients, and potential entrants refrain from entering the 
transfer agent industry, the number of registered transfer agents may 
fall and competition between them could be reduced. A less competitive 
transfer agent industry could see incumbent registered transfer agents 
increasing fees charged to clients, reducing the quantity and quality 
of services provided to clients, or both. Further, a less competitive 
transfer agent industry could make it easier for incumbent registered 
transfer agents to shift a bigger portion of their costs to their 
clients. These anticompetitive effects could be particularly severe in 
segments of the market that are served by a limited number of transfer 
agents.
---------------------------------------------------------------------------

    \522\ See supra section V.C.
---------------------------------------------------------------------------

    Similarly, the proposed disclosures might impose a burden on 
competition for smaller transfer agents to the extent that they impose 
relatively fixed costs, which could represent a higher percentage of 
revenue for smaller transfer agents. Beyond the cost of completing and 
submitting the proposed disclosures, some transfer agents may be unable 
or unwilling to make the disclosures, and those transfer agents could 
consider exiting the market for transfer agent services. In addition to 
the direct compliance costs quantified above, reputational costs and 
direct burdens of disclosures, including those regarding conflicts of 
interest, subcontracting relationships, organizational structure and 
affiliates, books and records requirements, issues serviced, and others 
may impose significant and, possibly, prohibitive costs on some 
transfer agents. Such costs could lead to fewer transfer agents 
competing for business in the U.S. market.
    The deleterious effects on competition that may result from the 
proposal might be limited for a number of reasons. For example, 
registered transfer agents would establish, maintain, and enforce 
written policies and procedures reasonably designed to ensure 
compliance with Rules 17ad-2(a) and 17ad-12(a) as proposed to be 
amended herein, and Rule 17ad-30. As discussed earlier,\523\ the 
flexibility afforded by a policies and procedures approach may 
encourage transfer agents to deploy new technologies and practices that 
may reduce their costs. Second, as discussed in Section V.C there are 
cost mitigation measures that registered transfer agents could use to 
reduce compliance costs. Additionally, if a reduction in competition is 
driven in part by firms that are, for example, low in transparency, 
poor at regulatory compliance, or unable to assure operational 
resilience, the overall quality of transfer agent services may improve. 
This competitive cost could then be offset by corresponding benefits to 
capital formation or efficiency due to improved investor protection, 
more effective clearance and settlement, or more efficient matching 
between issuers and transfer agents, to the extent the remaining 
transfer agents have or increase capacity to accept new clients.
---------------------------------------------------------------------------

    \523\ See supra Section V.C.2.
---------------------------------------------------------------------------

b. Effects on Competition Among Different Groups of Transfer Agents
    Certain proposed rules may affect competition among different 
groups of transfer agents. For example, the costs of proposed 
disclosure, custody and conduct, and compliance requirements may have a 
differential impact on transfer agents already registered with the 
Commission as broker-dealers, registered investment advisers, or 
registered investment companies, or banking entities already subject to 
the supervision of prudential regulators, and those that are not. Such 
dually registered transfer agents may already have a compliance 
infrastructure with respect to their activities in other markets, 
potentially reducing incremental compliance burdens from the proposal 
compared to those without. On the other hand, smaller transfer agents 
with simpler operations are likely to face lower total compliance 
burdens, resulting in lower incremental costs imposed by the proposal 
given comparable initial compliance infrastructure, which may 
nevertheless be proportionally higher than larger but similarly complex 
transfer agents, placing the smaller ones at a competitive 
disadvantage. These effects may result in a less favorable competitive 
position especially for large or complex transfer agents that are not 
dually registered or otherwise currently required to have in place the 
particular compliance and safeguarding infrastructure contemplated by 
the proposal. However, larger transfer

[[Page 57037]]

agents may be able to partially offset higher absolute compliance costs 
through economies of scale, mitigating competitive disadvantages due to 
the proposal relative to smaller transfer agents with lower total 
compliance costs, but not relative to similarly sized transfer agents 
with existing compliance infrastructure.
2. Capital Formation
    This section discusses the Commission's consideration of whether 
the proposed rulemaking will promote capital formation, and in 
particular the effects of some of the proposed amendments on capital 
formation through strengthened investor protections as well as the 
potential effects of the proposed requirements on access to transfer 
agent services and securities markets by small issuers.
a. Strengthened Investor Protections
    As discussed earlier, a number of proposed rules and amendments 
would strengthen investor protections.\524\ For example, amending Rule 
17ad-12 to, among other things, require transfer agents to have 
comprehensive risk management plans and business continuity plans in 
place would improve the protection of investor funds and data and their 
ability to access and trade assets when disruptive events occur. With 
greater investor protection, investors may increase their participation 
in the U.S. securities markets. Increased participation in the U.S. 
securities markets in turn could promote capital formation by helping 
issuers raise more capital and encouraging would-be issuers to seek 
capital by tapping the U.S. securities markets.
---------------------------------------------------------------------------

    \524\ See supra Section V.C.
---------------------------------------------------------------------------

b. Access To Transfer Agent Services and Securities Markets by Small 
Issuers
    The proposed provisions related to custody and conduct, such as 
proposed Rule 17ad-31, are likely to increase the costs to transfer 
agents of servicing issuers, particularly issuers with which the 
transfer agent has had no prior transactions, more opaque issuers, and 
issuers with institutional clientele more likely to rely on private 
party litigation to address harm caused by a transfer agent's failure 
to satisfy its obligations under the proposed rules. These proposed 
provisions may also limit the ability of transfer agents to facilitate 
certain transactions, which may decrease the potential range of issuers 
and transactions that some transfer agents may intermediate. If these 
effects result in transfer agents refraining from servicing certain 
issuers, and those issuers are otherwise unable to retain transfer 
agent services, the proposed rule may come at a net cost to those 
issuers and would place them at a disadvantage relative to larger, more 
sophisticated competitors. To the extent that these issuers do not 
raise capital in the securities markets as a result of these effects, 
adverse effects on market participation and market quality may follow. 
Similarly, if the proposed disclosure requirements lead to fewer active 
transfer agents in the market facilitating clearance and settlement, 
these proposed requirements may result in issuers becoming less able to 
find and retain transfer agents or increase the cost of transfer agent 
services for issuers.
    However, as noted in the economic baseline, many or most transfer 
agents serve at least some small issuers, including a majority of the 
top five transfer agents by issuers served. If the costs of the 
proposed amendments result in reduced competition in the transfer agent 
industry and many smaller transfer agents exit the market, small 
issuers would nevertheless be likely to be able to receive transfer 
agent services, albeit from larger and more sophisticated transfer 
agents. Notwithstanding the observation that large, and even the 
largest, transfer agents frequently provide services for smaller 
issuers, due to an unfavorable risk/reward calculation, they may not 
serve the smallest accounts, a pattern seen in other parts of the 
financial services industry such as money managers. These smallest 
issuers may have difficulty replacing smaller, exiting transfer agents 
currently serving them. However, small issuers that would most likely 
be unable to obtain transfer agent services as a result of proposed 
Rule 17ad-31 are those that engage in transactions that fail to meet a 
heightened due diligence standard for transfer agents of issuers. 
Finally, the potential reductions in capital formation in some 
securities may be accompanied by investor protection benefits discussed 
above.
3. Efficiency
    This section discusses the Commission's consideration of whether 
the proposed rulemaking will promote efficiency, and in particular the 
proposal's effects on the efficiency of the clearance and settlement of 
securities transactions, the efficiency of the market for transfer 
agent services, and potential follow-on effects on the efficiency of 
securities markets more broadly.
a. Efficiency of Clearance and Settlement
    Certain proposed rules and amendments may improve the efficiency of 
the clearance and settlement of securities transactions. For example, 
proposed amendments to Rule 17ad-12 may improve clearance and 
settlement efficiency by helping to ensure the uninterrupted provision 
of transfer agent services.\525\ As another example, the proposed 
rescission of Rule 17ad-4 may promote clearance and settlement 
efficiency by ensuring that the processing of additional categories of 
transactions (i.e., transactions in LPs, DRIPs, Fund Shares, and 
transactions handled by small registered transfer agents) meet minimum 
performance standards for turnaround as specified in Rule 17ad-2 as 
proposed to be amended.\526\ Certain proposed rules and amendments, may 
result in additional compliance costs of processing transactions or 
increase the processing time, slowing down transactions. For example, 
proposed Rule 17ad-31 could result in additional cost and time spent 
processing the removal of restrictive legends, delaying potential 
transactions involving those securities.\527\ This need not be 
inefficient if the resulting expense and slowing of certain 
transactions help to prevent unregistered securities distributions.
---------------------------------------------------------------------------

    \525\ See supra Sections V.C.4.h and V.C.5.c.
    \526\ See supra Section V.C.4.b.
    \527\ See supra Section V.C.5.b.
---------------------------------------------------------------------------

b. Efficiency in the Market for Transfer Agent Services
    The proposal may also enhance transparency and improve 
informational and allocative efficiency in the market for transfer 
agent services. The proposed disclosure requirements for transfer 
agents may reduce information asymmetries between transfer agents and 
issuers, particularly their less sophisticated issuer clients. To the 
extent that adverse selection costs are present in the market for 
transfer agent services, issuers and investors may become better 
informed and higher quality transfer agents may enter the market, 
improving market quality. To the extent that issuers consider 
disclosures under amended Rules 17ac2-1 and 17ac2-2 informative in 
selecting a transfer agent, the proposed amendments to Forms TA-1 and 
TA-2 may help market participants make more informed transfer agent 
choices. To the degree that the proposed disclosure requirements may 
increase information regarding risks and conflicts of interest, they 
may improve informational efficiency and quality-

[[Page 57038]]

based competition among transfer agents.
    Under the baseline, transfer agents with informational advantages 
over issuers may be able to extract information rents from issuers 
through, for example, charging higher fees, subcontracting, or price 
discrimination. The proposed disclosure requirements are designed to 
reduce these pre-existing information rents by improving issuers' 
ability to assess transfer agent quality and costs. To the extent that 
the proposed disclosure requirements succeed in informing issuers about 
the quality of transfer agent services and inform investors and issuers 
about the potential conflicts arising out of transfer agents' business 
structures, they may reduce the informational advantage of transfer 
agents and may decrease the profitability of their operations. As a 
result, these proposed disclosure requirements may reduce the 
incentives of some transfer agents to remain operational and the 
willingness of transfer agents to service certain types of issuers. 
This result need not be inefficient, insofar as these issuers can be 
serviced by other transfer agents or exits and restrictions reflect 
correction of market distortions such as those arising from information 
asymmetries.
    The proposal's enhanced disclosures may improve access to 
information, and may attract new, potentially higher quality, entrants 
into the market for transfer agent service providers due to increased 
ability to signal relative quality or to fill the gap created by lower 
quality transfer agents exiting the market. This effect, however, could 
be limited by the costs the enhanced disclosures impose on potential 
new entrants to the transfer agent marketplace to the extent these 
costs operate as a barrier to entry. Enhanced disclosures may, 
therefore, improve the average quality of transfer agents in the market 
by deterring low-quality entrants and incentivizing quality-based 
competition, which could improve the ability of issuers to retain high-
quality transfer agent services and enhance the efficiency of the 
capital allocation.
c. Efficiency in Securities Markets
    The proposal's effects on the efficiency of clearance and 
settlement and on investor protections may have downstream effects on 
efficiency in securities markets. Specifically, more robust transfer 
agent operations may reduce the likelihood of settlement disruptions. 
For example, Rule 17ad-12 as proposed to be amended may reduce the risk 
of disruptions related to the commingling of securities and funds or 
cybersecurity or other risks and proposed Rule 17ad-31 may protect 
investors from illegal distribution of securities, together protecting 
issuers from certain clearance and settlement failures by transfer 
agents. As referenced above, less sophisticated investors may value 
counterparty protections and smaller issuers may have less bargaining 
power in the market for transfer agent services. In such a setting, the 
proposal may enhance the quality of transfer agent services provided, 
may increase the amount of due diligence that transfer agents perform 
on transactions, and may protect investors from settlement disruption, 
loss of funds and securities, illegal distribution of securities, and 
failures in transfer agent activities generally. As a result, the 
proposal may attract less sophisticated investors into securities 
markets and have the potential to increase the efficiency of capital 
allocation by some investors.
    Proposed Rule 17ad-30 may strengthen compliance with federal 
securities laws and Commission rules, facilitating prompt and accurate 
clearance and settlement of securities transactions and enhancing 
investor protections. To that extent, the proposed rule may increase 
the willingness of some investors to participate in capital markets.

E. Reasonable Alternatives

1. Alternative to Proposed Form TA-1 Disclosure Requirements
a. Confidential Reporting of Organizational Chart
    An alternative to requiring transfer agents to disclose their 
organizational structures publicly in Form TA-1 would be to permit 
confidential reporting to the Commission. Confidential reporting could 
reduce concerns about revealing proprietary information, lessen 
potential competitive disadvantages for smaller or less diversified 
transfer agents, and mitigate reputational, competitive, or legal risks 
associated with such public disclosure. However, confidential reporting 
would limit the ability of issuers and investors to identify conflicts 
of interest, assess governance and operational risks, and compare 
transfer agents on an informed basis, thereby reducing the proposal's 
intended benefits of enhanced transparency and improved selection of 
transfer agents. In addition, limiting disclosure to the Commission 
would not meaningfully reduce compliance burdens, because transfer 
agents would still incur the costs of preparing and updating 
organizational structure information. In light of these concerns, the 
proposed approach is preferable to the alternative.
2. Alternatives to Proposed Form TA-2 Disclosure Requirements
a. Granular Disclosure of Technologies Employed
    The Commission considered requiring more detailed disclosure 
concerning the use of physical certificates, distributed ledger 
technology, and recordkeeping systems used. This could be accomplished 
by requiring that the attached list of issues serviced indicates for 
each security during the reporting period: whether physical 
certificates were used; whether the master securityholder file was 
maintained using distributed ledger technology; and the name(s) of any 
recordkeeping system or technology used to maintain the security's 
master securityholder file. This information would provide the 
Commission, other ARAs, issuers, third-party users of transfer agent 
services, and other transfer agents better insight into how physical 
certificates, distributed ledger technology, and recordkeeping systems 
or technologies are being used and their ability to track the 
characteristics of securities for which transfer agent services are 
provided using physical certificates, distributed ledger technology, 
and recordkeeping systems or technologies. However, the alternative 
could result in significant initial costs to transfer agents to build 
the infrastructure necessary to track and report at the security level. 
They could also face significant ongoing costs to implement the 
tracking and report the results for each filing of Form TA-2. The 
Commission considers that in this case, the balance of costs and the 
value of the information that would be disclosed favors the proposed 
approach.
b. Limit New Disclosures to Tokenized Securities and Distributed Ledger 
Technology
    The Commission considered limiting new disclosures to tokenized 
securities as a category in Questions 5, 6, and 7; the number of master 
securityholder files maintained using distributed ledger technology; 
and the names of any blockchains used for maintaining master 
securityholder files during the reporting period. This would result in 
lower compliance costs imposed on transfer agents relative to the 
proposal. These alternative proposed disclosures may enhance the 
ability of issuers to understand and compare the businesses of various 
transfer agents insofar as they involve tokenized securities, 
distributed ledger technology, and blockchains. However, as discussed 
in Section II.D,

[[Page 57039]]

the Commission considers disaggregated information concerning service 
provision by security type and distributions sufficiently valuable to 
its oversight and policymaking processes to justify those disclosures. 
Similarly, information concerning employees, contractors, service 
providers, and activity types would be sufficiently valuable to 
regulators in overseeing the industry, issuer clients, and investors to 
justify the associated compliance costs. Accordingly, the proposed 
approach is preferable to this alternative.
c. Limited Disclosures by Small Transfer Agents
    The Commission considered requiring small transfer agents, i.e., 
those that received fewer than 1,000 items for transfer in the 
reporting period and did not maintain master securityholder files for 
more than 1,000 individual securityholder accounts as of December 31 of 
the reporting period, to report only a subset of the proposed items. 
Under this alternative, small transfer agents would be required to 
report only aggregate numbers for DRS, DRP, and DPP accounts and the 
new tokenized security and distributed ledger technology disclosures, 
rather than the proposal's requirement to separately report DRS, DRP, 
and DPP account numbers for several security types.\528\ This 
alternative could substantially reduce disclosure costs for small 
transfer agents. However, the Commission and other ARAs would lack 
information that would support regulatory oversight, such as what types 
of securities are served by small transfer agents. Issuers, third-party 
users of transfer agent services, and other transfer agents might also 
be disadvantaged by not having this information. Further, generally 
available and affordable recordkeeping technology should help small 
transfer agents to comply with the proposed Form TA-2 disclosure 
requirements without facing unreasonable costs. Accordingly, the 
proposed approach is preferable to this alternative.
---------------------------------------------------------------------------

    \528\ See supra Section II.D.
---------------------------------------------------------------------------

3. Alternative To Proposed Amendments to Rule 17ad-9
a. Principles-Based Approach to Data Collected in Position Detail
    The Commission considered the alternative of providing principles-
based requirements of components of position detail in Rules 17ad-
9(a)(3)-(4). Specifically, the Commission considered requiring under 
Rule 17ad-9(a)(3) only the information reasonably necessary to 
accurately identify the specific securityholders to the exclusion of 
other securityholders. As another alternative to proposed Rule 17ad-
9(a)(3), the Commission considered requiring that the transfer agent 
collect some unique identifying information that can be tied to an 
individual's name and address, which could include, for example, the 
name and physical mailing address or some other unique identifier. As 
an alternative to proposed Rule 17ad-9(a)(4), the Commission considered 
omitting the physical mailing address as a minimum requirement and 
instead requiring a principles-based approach that would require the 
collection of only the information reasonably necessary to establish 
contact with the securityholder.
    Such principles-based rules would enable transfer agents to fulfill 
the requirements using whatever means and information they find most 
applicable, convenient, and cost-efficient while enabling the unique 
identification of securityholders and establishment and maintenance of 
contact with them. Principles-based rules might also enable flexibility 
to adapt if changing technology or broader business practices result in 
a further shift away from names and mailing addresses as key 
information relevant to the performance of transfer agent functions. 
Such developments could include, for example, more prevalent use of 
pseudonymous wallet addresses as identifying information or email 
addresses more fully displacing physical mailing addresses as the 
relevant and preferred means to ensure delivery of communications to an 
intended recipient.
    Establishing a uniform minimum standard of data inclusion in 
position detail would better enable a consistent minimum standard 
ensuring unique identification and ability to contact securityholders, 
while enabling transfer agents to exceed such minimums as best enables 
their preferred processes.
    The Commission acknowledges that the costs and benefits of this 
alternative could vary among transfer agents based on, among other 
factors, their size, existing processes and technology, types of 
securities and customer accounts served. Additionally, the Commission 
acknowledges that the aggregate costs and benefits will vary based on 
the number of new entrants. The Commission invites comment on this 
alternative.
4. Alternatives to Proposed Amendments to Rule 17ad-2
a. Prescriptive Performance Standards for Turnaround and Processing 
Applicable Items
    The Commission considered the alternative of providing prescriptive 
performance standards for the turnaround and processing of applicable 
items in Rules 17ad-2(a) and 17ad-2(b). This alternative would simplify 
compliance by providing transfer agents with bright-line benchmarks 
with which to comply, reducing any need for, and any associated costs 
of, interpretive discretion. Prescriptive performance standards could 
reduce interpretive burdens and provide the Commission and other ARAs 
with a clearer metric for assessing compliance. Transfer agents, 
particularly smaller entities, would not need to devote resources to 
drafting, maintaining, and updating written policies and procedures. 
This could lower compliance costs, especially for firms with limited 
legal or compliance staff.
    However, the alternative raises a number of concerns. First, a 
prescriptive approach may not accommodate the diversity of transfer 
agent business models, operational structures, and technological 
capabilities. Without the flexibility to tailor compliance approaches, 
some transfer agents may be forced to adopt inefficient or ill-suited 
practices simply to meet the performance standards. Second, written 
policies and procedures provide transfer agents with a framework for 
continuous improvement and adaptation. The alternative may hinder 
transfer agents' ability to adapt to evolving technologies and market 
practices. Third, written policies and procedures help ensure 
consistent, reliable performance and facilitate early identification 
and remediation of issues. Absent written policies and procedures, 
transfer agents may be more likely to experience operational lapses or 
repeated failures. In light of these concerns, the proposed approach is 
preferable to this alternative.
b. Three Business Day Deadline for Written Notification
    The Commission considered an alternative to proposed Rule 17ad-
2(e)(2) whereby transfer agents would be required to notify presentors 
of items rejected by the transfer agents within three business days, 
rather than within one business day as proposed. This alternative would 
be less burdensome for transfer agents by providing additional time to 
determine the reasons for rejection, prepare written

[[Page 57040]]

notifications, and review materials for accuracy. Smaller transfer 
agents or those experiencing elevated volumes of transfer requests may 
experience reduced operational strain under this approach.
    However, extending the notification period may delay presentors' 
ability to correct defects and resubmit items, thereby prolonging the 
overall turnaround process. These delays could, in turn, increase the 
risk of settlement disruptions and lengthen the period during which 
investors remain exposed to market risk associated with delayed 
settlement. To the extent that delayed notification impedes timely 
turnaround or processing of items, this alternative could limit the 
proposal's intended benefits regarding efficiency, transparency, and 
investor protection.
    The proposed one business day requirement better supports prompt 
and accurate clearance and settlement of securities transactions, 
particularly given current T+1 settlement cycles and is preferable to 
this alternative.
5. Alternative to Proposed Amendment to Rule 17ad-3
a. Rescinding Rule 17ad-3
    The Commission considered the alternative of rescinding Rule 17ad-3 
entirely rather than amending the threshold in paragraph (b) of the 
rule. The alternative may generate cost savings for transfer agents 
because they would no longer incur costs to comply with the rule's 
requirements. In particular, the rescission of Rule 17ad-3(b) would 
mean that a transfer agent that fails to meet certain performance 
standards for two consecutive months would not be required to notify 
the chief executive officers of affected issuers. Further, transfer 
agents that fail to meet performance standards set forth in the rule 
could continue to take on new issues or provide new services for 
existing issuer clients, while they address performance failures. The 
ability to simultaneously expand and address performance failures would 
be particularly beneficial to smaller transfer agents and new entrants 
to the industry. Thus, the alternative could foster competition 
provided that transfer agents that would otherwise be affected by Rule 
17ad-3 could expeditiously address their performance failures and 
return to compliance with the turnaround and processing performance 
standards.
    However, this alternative has certain costs. First, under this 
alternative, issuers may choose to employ other methods to receive 
early warning about performance failures by their transfer agents, 
which could entail additional costs. Second, the lack of early warning 
could hinder issuers' ability to expedite the resolution of such 
failures with their transfer agents. Third, the alternative may limit 
an underperforming transfer agent's incentive to expeditiously address 
performance failures and also limit the incentives of all transfer 
agents to deploy sufficient resources to avoid performance failures. 
The Commission acknowledges that the costs and benefits of this 
alternative could vary based on the size of the transfer agent and the 
number of new entrants. The Commission invites comment on this 
alternative.
6. Alternatives to Proposed Amendments to Rules 17ad-7 and 17ad-10
a. Provision of Both Paper and Electronic Copies of Records in Rule 
17ad-7
    Proposed Rule 17ad-7(g) would require transfer agents to provide 
promptly upon demand from the representatives of the Commission or 
other ARA staff a legible, true, complete, and current copy of any 
retained record in a reasonably usable electronic format.\529\ The 
Commission considered the alternative of requiring both paper and 
electronic copies of records to be provided. This alternative would 
offer redundancy and potentially greater assurance of record 
accessibility in the event of a technological failure or data 
corruption. However, this approach would impose significant operational 
burdens and costs on transfer agents, especially when a high volume of 
records is requested by the representatives of the Commission or 
another ARA. The proposed approach is preferable to the alternative 
because it reflects modern business practices (thereby avoiding 
additional compliance costs), leverages the reliability and 
accessibility of electronic systems, and ensures that records are 
readily available for inspection or audit without mandating duplicative 
processes.
---------------------------------------------------------------------------

    \529\ See proposed Rule 17ad-7(g).
---------------------------------------------------------------------------

b. Alternative Timing Requirements for Communications Between Co-
Transfer Agents and Recordkeeping Transfer Agents
    As an alternative, the Commission considered aligning the timing 
requirements in paragraphs (c)(1) and (d) of Rule 17ad-10 with the 
proposed timing requirements in Rules 17ad-2(a) and 17ad-10(a)(2)(i) as 
amended, rather than proposing just a one business day timing 
requirement for paragraphs (c)(1) and (d) of Rule 17ad-10. The 
alternative would have the advantage of maintaining alignment of the 
timing of communications between co-transfer agents and recordkeeping 
transfer agents with the standard securities settlement cycle should it 
change as well as with Rules 17ad-2 and 17ad-10, thereby providing 
flexibility to accommodate future changes in the settlement period 
without further rulemaking. Such an approach could reduce the risk of 
regulatory misalignment if the settlement cycle is shortened or 
otherwise modified, and might offer operational efficiencies for 
transfer agents that already synchronize their processes with the 
settlement cycle. However, the alternative may jeopardize the accuracy 
of securityholder records and weaken investor protection. Co-transfer 
agents may not have sufficient time to accurately provide records of 
credits and debits to or address inquiries regarding such records from 
the recordkeeping transfer agent. Inaccuracies in such records or 
responses could in turn compromise the accuracy of an issuer's 
securityholder records and prevent securityholders from receiving all 
appropriate corporate distributions and communication. In light of this 
concern, the alternative is rejected in favor of the proposed approach, 
which strikes an appropriate balance between timeliness and accuracy in 
communications between co-transfer agents and recordkeeping transfer 
agents.
7. Alternatives to Proposed Amendments to Rule 17ad-12
a. Prescriptive, Minimum-Standards Framework
    One alternative considered by the Commission was to propose 
prescriptive minimum requirements (instead of the principles-based risk 
management standards as proposed)--for example, by mandating specific 
cybersecurity controls, fixed oversight processes for vendors, required 
redundancies for business continuity, and explicit internal control 
checklists. A prescriptive framework may provide greater certainty to 
transfer agents and reduce interpretive burdens by offering concrete, 
uniform benchmarks for compliance. Such an approach could also 
streamline oversight by reducing the need for ARAs to evaluate the 
reasonableness of risk management policies and procedures in light of 
each transfer agent's individualized operations. Nonetheless, this 
alternative would impose substantial inflexibility, possibly requiring 
some transfer agents to adopt controls unnecessary for their

[[Page 57041]]

size or risk profile while failing to accommodate operational diversity 
across the industry. If transfer agents were to adopt controls 
unnecessary for their size or risk profile, they likely would incur 
additional compliance costs without realizing any benefits in terms of 
improved risk management. Moreover, a prescriptive rule that includes 
references to specific technologies may become quickly outdated as 
technology and risks evolve. Thus, the proposed principles-based 
approach in Rule 17ad-12 is preferable to the alternative.
b. Segregation Requirement Limited to Issuer Funds Only
    Under this alternative, Rule 17ad-12(b) would require only 
segregation of issuer funds, allowing securityholder and other customer 
funds to remain commingled with the transfer agent's operating 
accounts. For transfer agents serving a large number of securityholders 
and other customers, this alternative could reduce administrative 
complexity and lower compliance burdens by reducing the number of 
accounts a transfer agent must establish, monitor, and reconcile. In 
addition, the alternative may reduce operational complexity for 
transfer agents that maintain high volumes of small value transactions 
by securityholders and other customers. Despite these advantages, the 
disadvantages of this alternative are significant. Securityholder funds 
and other customer funds would remain vulnerable to loss, misuse, 
operational failure, and delays in recovery should a transfer agent 
encounter financial distress, experience internal control failures, or 
suffer a cybersecurity event. Because securityholder funds often relate 
to dividend payments, redemptions, or other distributions owed directly 
to individual investors, failing to segregate these funds may expose 
investors to heightened risk of loss or delay. This alternative also 
may create inconsistent recovery expectations across categories of 
customers, potentially undermining investor confidence and creating 
confusion regarding the obligations owed to different types of 
customers. In light of the above, the comprehensive segregation 
requirement in the proposed rule better aligns with the safeguarding 
and resiliency objectives of Rule 17ad-12.
c. Partial Business Continuity Plan Requirements
    Under this alternative, the Commission would require transfer 
agents to comply with proposed Rule 17ad-12(c)(i)-(iii) but exclude the 
requirement that business continuity plans be tested, reviewed, and 
updated no less frequently than annually. This alternative would reduce 
compliance burdens, particularly for smaller transfer agents that may 
lack the resources to undertake regular testing, review, and updating 
of their business continuity plans. However, the alternative would 
leave transfer agents with weaker preparedness for disruptions because 
the business continuity plan would not account for changes in a 
transfer agent's business and operating environment, including 
technological advancements. This concern may be particularly 
significant for those transfer agents that are growing their businesses 
and taking on a wider range of risks as a result. Accordingly, the 
proposed approach is preferable because it better aligns with the need 
for timely recovery and resumption of core transfer agent activities 
and provides more robust protection to issuers, investors, and the 
broader national clearance and settlement system.
8. Alternatives to Proposed Amendments to Rule 17ad-17
a. Permit Escheatment After Partial Completion of Federal Search 
Requirements
    As an alternative to the proposed amendment to Rule 17ad-17, the 
Commission considered allowing transfer agents and broker-dealers to 
remit, release, or otherwise provide funds or securities to the states 
after they have completed the first of two database searches required 
by Rule 17ad-17(a)(1).\530\ The alternative has a few advantages. 
First, it may lower compliance costs and administrative burdens for 
transfer agents compared to conducting two database searches as 
required by Rule 17ad-17(a)(1). Second, it balances federal and state 
interests by requiring some federal search efforts before escheatment, 
but not the full process. Third, states could receive unclaimed 
property sooner, potentially benefiting state unclaimed property 
programs. However, the alternative raises two concerns. Investor 
protection would be weakened because securityholders may lose access to 
their property before the two database searches required by Rule 17ad-
17(a)(1) are made. The alternative could increase the likelihood of 
legal disputes wherein securityholders might challenge states' 
escheatment decisions if not all federal requirements are met or 
securityholders may take legal actions against transfer agents for not 
completing the two database searches. Legal disputes would increase 
uncertainty regarding the status of securityholders' property and 
impose legal costs for securityholders, states, and transfer agents. In 
light of these concerns, the proposed approach is preferable to this 
alternative.
---------------------------------------------------------------------------

    \530\ Rule 17ad-17(a)(1) requires a transfer agent or broker-
dealer to conduct two database searches to locate a lost 
securityholder. See Rule 17ad-17(a)(1).
---------------------------------------------------------------------------

b. Allow for a Waiver
    This alternative would retain the proposed amendment to Rule 17ad-
17, but allow transfer agents to apply for a waiver from the Commission 
pursuant to which they would comply instead with their relevant state's 
escheatment laws (assuming the Commission finds the state law provides 
at least equivalent investor protections compared to Rule 17ad-17). 
This alternative has three advantages. First, it could help strengthen 
investor protection by ensuring that only those transfer agents 
operating in states whose escheatment laws provide equivalent (or 
stronger) investor protections than Rule 17ad-17 receive a waiver. 
Second, the alternative would provide flexibility to the extent that 
transfer agents already complying with certain states' laws could 
continue their related activities, provided the state law provides 
investor protections equivalent to or stronger than those afforded by 
Rule 17ad-17. Third, the alternative could encourage innovation because 
transfer agents and broker-dealers might develop new approaches to 
reunite owners with property, potentially fostering best practices. 
However, the alternative has certain costs. First, the waiver process 
likely would require significant Commission resources to evaluate and 
monitor state escheatment laws. Second, the waiver process might 
introduce delays and uncertainty for both transfer agents and 
securityholders. During the Commission's review of a waiver request, 
there might be inconsistent application of Rule 17ad-17, potentially 
weakening investor protection. The Commission acknowledges that the 
costs and benefits of this alternative could vary depending on the 
nature of the waiver. The Commission invites comment on this 
alternative.
c. Using All Available Contact Information
    The Commission considered requiring transfer agents and broker-
dealers to make at least two attempts to reestablish contact with a 
lost securityholder using all reasonably available contact information, 
including phone numbers, email addresses, digital wallet addresses, and 
physical mailing addresses in lieu of requiring transfer

[[Page 57042]]

agents and broker-dealers to perform database searches under existing 
Rule 17ad-17(a)(1). The alternative has a number of advantages. First, 
the alternative could increase the likelihood of successfully reaching 
securityholders by requiring at least two attempts to reestablish 
contact using multiple communication channels, including via the use of 
channels other than physical address, which may be more carefully 
monitored by securityholders. Second, the alternative would more 
closely align with the amended definition of lost securityholder, under 
which a securityholder could become a lost securityholder whenever an 
item of correspondence that was sent to the securityholder has been 
returned as undeliverable, regardless of whether the address where the 
item was sent was contained in the transfer agent's master 
securityholder file or customer security account records of the broker 
or dealer. Third, the alternative may be more durable if technological 
changes render the use of physical mailing addresses and related 
database searches less relevant or effective for reestablishing contact 
with lost securityholders. Fourth, the alternative could reduce 
compliance burdens to the extent that transfer agents and broker-
dealers build systems to comply with the alternative and choose to 
extend such systems to also comply with the notification requirement of 
proposed Rule 17ad-17(a)(3), rather than build de novo systems solely 
for complying with proposed Rule 17ad-17(a)(3). Fifth, the ``reasonably 
available'' standard could help ensure that contact with a lost 
securityholder is reestablished, while providing transfer agents and 
broker-dealers the flexibility to choose the most appropriate 
communication channels. This flexibility may also support the 
development of new capabilities by transfer agents and broker-dealers, 
such as transferring tokenized securities that are transacted on 
blockchain networks, without requiring the collection of a physical 
address prior to enabling transfer. However, the alternative could pose 
certain challenges. First, aspects of the alternative might hamper 
consistent compliance among transfer agents and broker-dealers. The 
application of the ``reasonably available'' standard may vary across 
transfer agents and broker-dealers. Some registrants maintain extensive 
digital contact information, while others may not. In addition, 
registrants may interpret and comply with the ``at least two attempts'' 
requirement differently. Some may treat this requirement as 
prescriptive and make only two attempts to reestablish contact, while 
others may choose to make more than two attempts. Some registrants in 
the latter group may choose to seek legal advice as to how many 
attempts beyond the two minimum are sufficient to satisfy their 
compliance obligations. The lack of uniformity in compliance could lead 
to varying degrees of success in contacting lost securityholders across 
transfer agents and broker-dealers and consequently, disparate levels 
of investor protection. Second, to the extent that messages from a 
transfer agent or broker-dealer are inadvertently treated by the lost 
securityholder as nuisance messages (e.g., mistaken for junk email or 
text messages) and thus ignored, the alternative may not meaningfully 
increase the likelihood of reestablishing contact with the lost 
securityholder relative to the baseline. The Commission acknowledges 
that the costs and benefits of this alternative could vary depending on 
the operational capability of transfer agents and broker-dealers, the 
contact information collection practices of transfer agents and broker-
dealers, and the response of securityholders to outreach via different 
communication channels, among other things. The Commission invites 
comment on this alternative.
9. Alternative to Proposed Rule 17ad-30
    In formulating proposed Rule 17ad-30, the Commission could have 
proposed exempting transfer agents dually registered as registered 
investment companies, registered investment advisers, broker-dealers, 
and banking entities from the scope of the proposed rule. The 
alternative would eliminate the compliance burdens associated with the 
proposed rule for such dual registrants. However, the Commission is 
concerned that the alternative would create or foster inconsistency 
across transfer agents, which in turn may jeopardize investor 
protection, impede clearance and settlement, and generate broader 
negative effects for the securities markets. The proposed approach is 
preferable because it would apply a uniform baseline compliance 
requirement for all registered transfer agents and avoid regulatory 
inconsistencies. At the same time, the proposed policies and procedures 
approach would provide dual registrants the flexibility to determine 
the most efficient compliance methodologies given their dual 
registration status and help mitigate compliance duplication.
10. Alternative to Proposed Rule 17ad-31
a. Annual Issuer Certification of Authorized Representatives
    Under this alternative, a transfer agent could rely on an annual 
certification from the issuer identifying authorized representatives, 
rather than maintaining a current list of authorized representatives as 
proposed. The alternative could lower compliance burdens for issuers 
and transfer agents by limiting ongoing verification obligations and 
eliminating the need to track incremental changes throughout the year. 
However, the disadvantages outweigh these potential reductions in 
compliance burdens. Relying on a static annual certification introduces 
substantial risk that a transfer agent would act on outdated or revoked 
authorizations, increasing the likelihood of prohibited activities such 
as improper issuances or unauthorized legend removals. An outdated 
certified list may delay the legal distribution of securities if the 
instruction to do so comes from a recently authorized issuer 
representative who is not found on that list. The alternative is less 
preferable to the proposed approach because the alternative would not 
provide the timely, transaction-specific safeguards necessary to 
prevent misuse of issuer authority, support legal distribution of 
securities, and could undermine investor protection, particularly in 
fast-moving environments where authorized representatives change 
frequently.

F. Request for Comment

    The Commission is requesting comment regarding the economic 
analysis set forth here. To the extent possible, the Commission 
requests that market participants and other commenters provide 
supporting data and analysis with respect to the benefits, costs, and 
effects on competition, efficiency, and capital formation of adopting 
the proposed amendments or any reasonable alternatives. In addition, 
the Commission asks commenters to consider the following questions:
    141. What additional qualitative or quantitative information should 
the Commission consider as part of the baseline for its economic 
analysis of the proposal?
    142. What additional considerations can the Commission use to 
estimate the costs and benefits of implementing the proposal?
    143. Is it likely that certain potential benefits associated with 
the proposal will not accrue to certain groups of transfer agents 
because of the nature of

[[Page 57043]]

their activities or because of new conditions or restrictions the 
proposal would impose on these activities? Why or why not? Are there 
other benefits or costs associated with the proposal that will impact 
certain groups of transfer agents differently than other groups?
    144. Has the Commission considered all relevant aspects of the 
proposal? Has the Commission accurately described the costs and 
benefits of the proposal? Why or why not? Please identify any other 
benefits associated with the proposal that the Commission has not 
identified. Please identify any other costs associated with the 
proposal that the Commission has not identified. If possible, please 
provide quantification or data that would support quantification of 
such effects.
    145. The Commission requests comment on the discussed reasonable 
alternatives, including the relative costs and benefits and effects on 
efficiency, competition, and capital formation compared to the proposed 
rule.
    146. Are there any additional reasonable alternatives that the 
Commission should consider? If so, please identify such alternatives 
and any economic effects associated with such alternatives. If 
possible, please provide quantification or data that would support 
quantification of such effects.
    147. What quantitative or qualitative information is there 
concerning sensitivities of issuers and third parties to fees, how 
transfer agents take these sensitivities into account when setting 
fees, and the extent to which transfer agents prefer to keep fees 
constant?
    148. In connection with the amended definition of master 
securityholder file in proposed Rule 17ad-9, specifying that it must be 
maintained in electronic form, how many transfer agents currently 
maintain master securityholder files in paper form? What is the 
estimated magnitude of migration costs, including data migration, 
systems development, and staff training?
    149. In connection with the amended definition of recordkeeping 
transfer agent in proposed Rule 17ad-9, how many transfer agents 
maintain a master securityholder file jointly with another transfer 
agent? What is the estimated magnitude of transition costs to 
maintenance of such master securityholder file by a single 
recordkeeping transfer agent?
    150. In connection with the amended definition of record difference 
in proposed Rule 17ad-9, how frequently would transfer agents likely 
discover record differences stemming from discrepancies between the 
transfer journal and the master securityholder file over a one-year 
period? Would such record differences be more difficult to resolve than 
existing ones, such that transfer agents would be required to file 
additional Rule 17ad-11 aged record difference reports? If possible, 
please provide quantification or data that would support quantification 
of the number of additional Rule 17ad-11 aged record difference reports 
and the costs they may incur.
    151. In connection with the proposed amendments to Rules 17ad-2(a) 
and 17ad-2(b), how many transfer agents may incur costs to acquire the 
operational capability to turnaround and process all routine items 
received during a month within the timeframes specified in these 
amended rules? What would be the magnitude of such costs? If possible, 
please provide quantification or data that would support quantification 
of the number of transfer agents and the costs they may incur.
    152. In connection with the proposed amendments to Rules 17ad-2(c) 
and 17ad-2(d), how many transfer agents may incur costs to build a 
system that monitors when their performance triggers the proposed three 
percent notification threshold for turnaround and processing, 
respectively. What would be the magnitude of such costs? If possible, 
please provide quantification or data that would support quantification 
of the number of transfer agents and the costs they may incur.
    153. Would the proposed amendments to Rules 17ad-2(c) and 17ad-2(d) 
increase, decrease, or leave unchanged the number of notices that 
transfer agents have to prepare and file with the Commission and other 
ARAs? What would be the change in compliance costs associated with an 
increase or decrease in the number of notice filings? Would smaller 
transfer agents be more or less likely to see an increase in notice 
filings than larger transfer agents? If possible, please provide 
quantification or data that would support quantification of the change 
in the number of notice filings and the associated costs, as well as 
the type and number of likely filers.
    154. In connection with proposed Rule 17ad-2(e)(2), is the one 
business day notification deadline operationally achievable for 
transfer agents of varying sizes and technological sophistication? If 
possible, please provide quantification or data that would support 
quantification of the feasibility of the proposed deadline and the 
costs of potentially accelerated processing that may arise as a result 
of the proposed deadline.
    155. Would Rule 17ad-3's limitations on expansion provisions 
trigger more, less, or remain unchanged in light of the proposed 
amendments to Rule 17ad-2(c) and (d) and the proposed amendment to Rule 
17ad-3(b)? Would smaller transfer agents be more or less likely to 
trigger these provisions than larger transfer agents? If possible, 
please provide quantification or data that would support quantification 
of the frequency with which the provisions trigger as a result of the 
proposed amendments, as well as the type and number of transfer agents 
likely to trigger the provisions.
    156. In connection with the proposed rescission of Rule 17ad-4, how 
many transfer agents are covered by Rules 17ad-4(a) and 17ad-4(b)? How 
many transfer agents are exempt from Rule 17ad-13 pursuant to the 
exemption in paragraph (d)(2) of that rule? If possible, please provide 
quantification or data that would support quantification of transfer 
agents covered by Rules 17ad-4(a), 17ad-4(b), and 17ad-13(d)(2).
    157. Would the proposed amendments to Rule 17ad-6 result in a net 
increase or decrease in the number of documents and records that 
transfer agents would be required to make and keep current? What would 
be the magnitude of this change? Is the change in the number of 
documents and records more likely to fall on certain types of transfer 
agents but not others? Would small and large transfer agents see 
different changes in the number of documents and records that have to 
be made and kept current? If possible, please provide quantification or 
data that would support quantification of the net change in documents 
and records and affected transfer agents.
    158. What factors currently constrain transfer agents' ability to 
perform their critical functions in the national clearance and 
settlement system? Would administrative burden associated with existing 
Rule 17ad-6 be one such factor? If so, would the proposed amendments to 
the rule reduce transfer agents' administrative burden?
    159. Would transfer agents incur costs to comply with proposed Rule 
17ad-7(a)? If so, would these be initial costs, annual costs, or both? 
Are the Commission's estimated initial and annual costs in connection 
with this proposed rule accurate? If not, please explain why. If 
possible, please provide quantification or data that would support 
quantification of these costs.
    160. In connection with proposed Rule 17ad-7(h)(1), what is the 
number of third-party service providers that provide electronic 
recordkeeping systems, servers or other storage

[[Page 57044]]

mechanisms to transfer agents for record retention? How many of these 
third-party service providers provide their clients with independent 
access to the kept records at all times? What is the aggregate cost 
associated with the proposed written agreement requirement? If 
possible, please provide quantification or data that would support 
quantification of the number of affected third-party service providers, 
the number of such providers that provide independent access to kept 
records, and the aggregate cost associated with the proposed written 
agreement requirement.
    161. In connection with the proposed amendments to Rule 17ad-
10(a)(2), are there situations in which recordkeeping transfer agents 
would be unable to post position detail to the master securityholder 
file within the shorter of one business day or the time period 
specified by Rule 15c6-1(a) under the Exchange Act? If such situations 
exist, how many recordkeeping transfer agents may incur costs to 
acquire the operational capability to comply with the proposed posting 
deadline? What would be the magnitude of such costs? If possible, 
please provide quantification or data that would support quantification 
of the number of recordkeeping transfer agents and the costs they may 
incur.
    162. In connection with the proposed amendments to Rules 17ad-10(c) 
and 17ad-10(d), are there situations in which co-transfer agents would 
be unable to comply with the proposed timing requirements? If such 
situations exist, how many co-transfer agents may incur costs to 
acquire the operational capability to comply with these requirements? 
What would be the magnitude of such costs? If possible, please provide 
quantification or data that would support quantification of the number 
of co-transfer agents and the costs they may incur.
    163. What is the frequency with which existing timing requirements 
for co-transfer agents contribute to ownership record errors? Would 
proposed Rules 17ad-10(c)(1) and 17ad-10(d) help to reduce this 
frequency? If so, by how much? If possible, please provide 
quantification or data that would support quantification of the 
frequency and the reduction in the frequency because of the proposed 
rules.
    164. In connection with the proposed amendments to Rule 17ad-10, 
how many transfer agents currently cure overissuances of certificated 
securities only? How many transfer agents currently cure overissuances 
of both certificated and uncertificated securities? If possible, please 
provide quantification or data that would support quantification of 
these two groups of transfer agents.
    165. In connection with the proposed amendments to Rule 17ad-12, 
how many transfer agents currently lack or have insufficiently robust 
risk management-related polices and procedures and business continuity 
plans? If possible, please provide quantification or data that would 
support quantification of this group of transfer agents.
    166. In connection with the proposed amendments to Rule 17ad-12, 
please provide quantification or data that would support quantification 
of investor preferences for robust safeguarding and risk management 
policies and procedures, segregation of funds, and business continuity 
planning; the likelihood of operational risks, cybersecurity breaches, 
and business disruptions; and any other factors that affect the total 
benefits of the proposed amendments to the rule.
    167. In connection with the proposed amendments to Rule 17ad-12, 
how many transfer agents currently maintain issuer, securityholder, and 
other customer funds in bank accounts designated as ``for the benefit 
of'' accounts separate from any other bank accounts of the transfer 
agents? How many transfer agents currently maintain segregation of 
third-party funds on a client-by-client basis? Which approach is 
costlier to implement? If possible, please provide quantification or 
data that would support quantification of these two sets of transfer 
agents and the costs of each segregation approach.
    168. In connection with the definition of a lost securityholder as 
proposed to be amended, how many transfer agents may incur costs to 
extend their systems to monitor the delivery status of items of 
correspondence sent via non-physical mail methods? What would be the 
magnitude of such costs? If possible, please provide quantification or 
data that would support quantification of the number of transfer agents 
and the costs they may incur.
    169. In connection with the definition of a lost securityholder as 
proposed to be amended, what would be the annual costs associated with 
one database search? Is the Commission's estimate accurate? If not, 
should the estimate be higher or lower? What would be the annual number 
of database searches for securityholders that meet the proposed 
definition when they otherwise would not under the baseline? What would 
be the aggregate annual costs associated with these database searches? 
If possible, please provide quantification or data that would support 
quantification of these items.
    170. In connection with the baseline information concerning Rule 
17ad-17, how many database searches are performed and accounts remitted 
to states for escheatment by carrying broker-dealers? If not available 
in national aggregate, how many might a typical carrying broker-dealer 
expect to perform annually in total or in relation to the number of 
securities accounts customers hold with them?
    171. Will proposed Rule 17ad-31 give rise to potential incremental 
liability and litigation costs for transfer agents, notwithstanding the 
flexibility to obtain an opinion of counsel under proposed Rules 17ad-
31(c)(1) and (c)(2)? If so, what would be the magnitude of such 
litigation costs? If possible, please provide quantification or data 
that would support quantification of such costs.
    172. In connection with proposed Rule 17ad-31, how many requests to 
remove a restrictive legend would a transfer agent receive in a year on 
average? If possible, please provide quantification or data that would 
support quantification of the average number of legend removal requests 
received by a transfer agent in a year.
    173. In connection with proposed Rule 17ad-31, how many transfer 
agents currently rely on opinion letters as the basis for removing 
restrictive legends? Of the opinion letters provided for the removal of 
restrictive legends, what percentage of these letters are provided by 
(i) transfer agents' in-house counsel and (ii) outside counsel? If 
possible, please provide quantification or data that would support 
quantification of the transfer agents relying on opinion letters, the 
percentage of opinion letters provided by transfer agents' in-house 
counsel and the percentage of opinion letters provided by outside 
counsel.
    174. In connection with proposed Rule 17ad-31, how many transfer 
agents currently rely on methods other than opinion letters to 
establish the basis for removing restrictive legends? Please describe 
these non-opinion letter methods and provide a ranking of their 
relative popularity. Is one of these methods similar to the method 
described in paragraph (c)(3) of proposed Rule 17ad-31? What percentage 
of each method's usage involves transfer agents providing supporting 
documentation similar to or satisfying the requirements set forth in 
paragraph (d) of proposed Rule 17ad-31? If possible, please provide 
quantification or data that would support quantification of the 
transfer agents that rely on each of these non-

[[Page 57045]]

opinion letter methods and the percentage of each method's usage that 
involved transfer agents providing supporting documentation similar to 
or satisfying the requirements set forth in paragraph (d) of proposed 
Rule 17ad-31?
    175. In connection with proposed Rule 17ad-31(c), how many transfer 
agents would likely choose to comply with proposed Rules 17ad-31(c)(1) 
and (c)(2) and how many transfer agents would likely choose to comply 
with Rule 17ad-31(c)(3)? What characteristics of a transfer agent--such 
as its size--would lead it to choose one compliance approach over the 
other? If possible, please provide quantification or data that would 
support quantification of these two sets of transfer agents. In 
connection with proposed Rule 17ad-31(d), how many transfer agents 
would use internal staff to comply with this provision and how many 
transfer agents would employ third-party service providers to comply 
with this provision?

VI. Paperwork Reduction Act

A. Summary of the Collection of Information

    Certain provisions of the proposed rules contain ``collection of 
information'' requirements within the meaning of the Paperwork 
Reduction Act of 1995 (``PRA'').\531\ We are submitting the proposed 
collections of information to the Office of Management and Budget 
(``OMB'') for review in accordance with the PRA.\532\ The hours and 
costs associated with preparing and filing the forms constitute 
reporting and cost burdens imposed by each collection of information. 
An agency may not conduct or sponsor, and a person is not required to 
comply with, a collection of information unless it displays a currently 
valid OMB control number. Compliance with the information collections 
is mandatory. Responses to the information collections are not kept 
confidential and there is no mandatory retention period for information 
disclosed. The titles for the affected collections of information are:
---------------------------------------------------------------------------

    \531\ 44 U.S.C. 3502.
    \532\ 44 U.S.C. 3507.

 Rule 17ac2-1 (Form TA-1) (OMB Control No. 3235-0084)
 Rule 17ac2-2 (Form TA-2) (OMB Control No. 3235-0037)
 Rule 17ad-2(c), (d), and (h) (OMB Control No. 3235-0130)
 Rule 17ad-3(b) (OMB Control No. 3235-0473)
 Rule 17ad-4(b) and (c) (OMB Control No. 3235-0341)
 Rule 17ad-6 (OMB Control No. 3235-0291)
 Rule 17ad-7 (OMB Control No. 3235-0291)
 Rule 17ad-17 (OMB Control No. 3235-0469)

We adopted the existing forms and rules, pursuant to the Exchange Act. 
As discussed further below, Rules 17ac2-1, 17ac2-2, 17ad-2, 17ad-3, 
17ad-6 and 17ad-7, 17ad-12, 17ad-17 and proposed Rules 17ad-30 and 
17ad-31 each contain collections of information affected by proposed 
amendments and rules. The collections in each of these proposed 
amendments and rules are mandatory. Respondents under these rules are 
registered transfer agents, of which there are 327 as of June 30, 2026.

B. Amendments to Forms TA-1, TA-2 and Rules 17ac2-1, 17ac2-2, 17ad-2, 
17ad-3, 17ad-6, 17ad-7, 17ad-12, 17ad-17, 17ad-30, and 17ad-31.

    Rule 17ac2-1 and Form TA-1 require transfer agents to register with 
the Commission and provide certain information that serves as a basis 
for the Commission to determine whether it should accelerate, deny or 
postpone such registration. The Commission's proposal to adjust the 
effective date of the TA-1 application from 30 to 45 days does not 
affect or otherwise change the existing reporting burden.
    The information collection required under Rule 17ac2-2 and 
submitted via Form TA-2 is required to provide information regarding 
the business conducted by a transfer agent, to evaluate compliance, and 
to inform Commission transfer agent policymaking. The new requirement 
to amend Rule 17ac2-2 may marginally increase the reporting burden for 
some limited number of transfer agents, as it would require a transfer 
agent to amend its Form TA-2 if it learns that information was 
materially inaccurate, misleading, etc. at the time of filing. The 
Commission preliminarily believes this would be an uncommon occurrence 
and that approximately two transfer agents would need to amend their 
Form TA-2 on an annual basis.
    Under Rules 17ad-2(c) and (d), a registered transfer agent must 
file a notice within ten days after the end of any month in which it 
fails to meet the minimum performance standards set forth in Rules 
17ad-2(a) and (b). The Commission's proposed amendments change the 
threshold for the filing of the notice; however, the proposed 
amendments do not materially affect the reporting burden in terms of 
time or costs. Under Rule 17ad-3(b), any registered transfer agent 
which for each of two consecutive months fails to turnaround or process 
at least 75% of all items within the prescribed time specified in the 
Rules shall be subject to the limitation set forth in Rule 17ad-3(a). 
The Commission's proposed amendment to Rule 17ad-3(b) raises the 
turnaround and processing threshold from 75% to 95% of all items. The 
proposed threshold increase may modestly affect the reporting burdens. 
The rescission of Rule 17ad-4 marginally reduces registered transfer 
agents reporting burdens under the PRA--this rule has not historically 
created significant time and costs burdens for transfer agents. The 
proposed amendments to Rules 17ad-6 and 17ad-7 do not, in practice, 
materially change the reporting burden for those rules, which require 
registered transfer agents to make and keep current certain records 
sufficient to determine the nature of the business conducted by a 
transfer agent and to monitor and evaluate transfer agents' compliance 
with Commission rules. Most registered transfer agents that are 
required to comply with Rules 17ad-6 and 17ad-7 already employ the use 
of modern electronic and digital media or systems for their 
recordkeeping.
    Proposed Rule 17ad-12 would require every transfer agent to adopt 
written policies and procedures to ensure that all securities and funds 
controlled by a transfer agent are protected against risks and also to 
identify and mitigate operational, cybersecurity, and other risks posed 
by or associated with the transfer agent's business, activities, and 
operations.
    The proposed amendments to Rule 17ad-17 would (i) change the 
existing recordkeeping requirement to comport with proposed Rule 17ad-
7(a); (ii) require recordkeeping transfer agents and broker-dealers 
that maintain securityholder accounts to provide two inactivity notices 
to securityholders whose accounts are deemed inactive under Rule 17ad-
17(b)(3); and (iii) require paying agents to provide two notices to 
unresponsive payees under Rule 17ad-17(c)(3).
    Newly proposed rules 17ad-30 and 17ad-31 would require registered 
transfer agents to, respectively, (i) implement and maintain written 
policies and procedures that are reasonably designed to achieve 
compliance with the federal securities laws; and (ii) implement 
controls to ensure only authorized issuer representatives can instruct 
a transfer agent to remove a restrictive legend or otherwise execute a 
securities transaction.

[[Page 57046]]

C. Summary of the Estimated Burden of the Proposed Amendments on the 
Collections of Information

    The following table summarizes the estimated Paperwork Burden 
Associated with the Proposed New Rules and Amendments:

          PRA Table 1--Estimated Paperwork Burden Associated with the Proposed New Rules and Amendments
----------------------------------------------------------------------------------------------------------------
                                                                         Estimated
                                                                        burden per        Number of affected
    Proposed requirements and effects           Affected forms           response              responses
                                                                          (hours)
----------------------------------------------------------------------------------------------------------------
Form TA-1...............................  Form TA-1.................               2  342 (327 existing transfer
                                                                                       agents + 15 new
                                                                                       registrants).
     Addition of Question 3(f).
     Website Address.
     Rescinding Questions 6 and
     7 adding proposed Questions 6(a)
     and (b) and 7.
     Amending Question 8 to
     include additional options for
     identifying the registrant's
     corporate structure.
     Proposed Schedule A:
     Business Affiliates of the
     Registrant.
     Technical changes to
     headings and amendments to the
     instructions.
     Amendment of Questions 11
     and 12 which concern the TA's
     signature and attached documents.
Rule 17ac2-2............................  Form TA-2.................               2  2 Filings.
     Form TA-2 must be amended
     within 60 days if the transfer
     agent discovers that any
     information was materially
     inaccurate, misleading, or
     incomplete at the time of filing.
Form TA-2...............................  Form TA-2.................               5  327 Filings.
     Form TA-2 updated to
     include new requirements to
     provide: (1) the number of
     employees engaged in transfer agent
     functions and activities incidental
     thereto during the reporting
     period; (2) the number of issues
     serviced by the registrant for
     which physical certificates were in
     use during the reporting period;
     (3) the number of issues for which
     the registrant maintained the
     master securityholder file using
     distributed ledger technology
     during the reporting period; and
     (4) the types of service providers
     used by the registrant during the
     reporting period using a check-the-
     box format along with the name of
     the service provider(s) using a
     fill-in-the-blank format.
     Amendment of Question 5
     regarding the number of individual
     securityholder accounts by security
     type.
     Amendment of Question 6,
     regarding the number of issues by
     service and security type.
     Addition of Question 6(b)
     regarding number of issues by
     tokenization model and security
     type.
     Amendment of Question 7,
     which concerns receipts and
     distributions to securityholders.
     Amendment of Question 9
     concerning turnaround and
     processing.
     Amendment of Question 13
     which concerns the attached
     documents.
Rule 17ad-2.............................                                          55  327 Respondents.
     Requires written policies
     and procedures concerning
     turnaround and processing of
     applicable items.
     Notice requirement for
     rejected items; notice must be
     provided within one business day.
17ad-3..................................                                           4  5 Respondents.
     Requires a transfer agent
     to provide notice to issuers if it
     fails to turnaround or process 95%
     of all applicable items.
Rule 17ad-6 and 7.......................                                          25  327 Respondents.

[[Page 57047]]

 
     Requires keeping and
     maintaining a transfer journal (or
     registrar journal if the transfer
     agent acts as an outside registrar)
     and a control book and master
     securityholder file if the transfer
     agent is a recordkeeping transfer
     agent, and records related to
     turnaround, processing,
     appointment, termination, and non-
     routine items; Requires transfer
     agents that use a third party for
     recordkeeping to obtain from such
     third party and file with the
     Commission and its ARA a legally
     binding written agreement signed by
     as duly authorized representatives
     of the third party, unless the
     transfer agent has and maintains at
     all times independent access to
     such records.
Rule 17ad-12............................                                          30  327 Respondents.
     Requires transfer agents to
     adopt written policies and
     procedures regarding the
     safeguarding of securities and
     funds and other risks.
     Requires transfer agents to
     establish, maintain, and enforce a
     written business continuity plan.
Rule 17ad-17(a)(3)......................                                          50  305 (152 Record Keeping
                                                                                       Transfer Agents and 153
                                                                                       Broker-Dealers).
     Requires recordkeeping
     transfer agents and broker-dealers
     that maintain accounts that include
     accounts of inactive
     securityholders to provide not less
     than two written notifications to
     each inactive securityholder
     stating that such inactive
     securityholder has not been active
     in its account.
Rule 17ad-17(c)(1)......................                                           4  3106 (Paying Agents).
     Requires paying agents to
     provide notice to unresponsive
     payees.
Rule 17ad-17(d).........................                                          25  3291 Respondents (Transfer
                                                                                       Agents, Broker-Dealers
                                                                                       and Paying Agents).
     Requires written procedures
     that describe the transfer agent's,
     broker's, dealer's, or paying
     agent's methodology for complying
     with Rule 17ad-17.
Rule 17ad-30............................                                          50  327 Respondents.
     Requires transfer agents to
     adopt written compliance policies
     and procedures.
Rule 17ad-31............................                                          12  327 Respondents.
     Requires transfer agents to
     maintain and keep list of issuer
     employees authorized to provide
     instructions and documents related
     to such authorizations.
     Requires transfer agents to
     refrain from facilitating any
     transaction unless it has a
     reasonable basis to believe that
     doing so will not violate Section 5
     of the Securities Act of 1933.
----------------------------------------------------------------------------------------------------------------

D. Initial and Ongoing Burden Estimates

    The foregoing burden estimates for the rules, as proposed to be 
amended, consist of initial and ongoing or annualized time and cost 
burdens. The following table includes estimates for what burden share 
will accrue initially, upon the amended and proposed rules becoming 
effective as compared with the rules' annualized time and costs 
burdens.

                     PRA Table 2--Estimated Initial and Annual Aggregate Burden Estimates *
----------------------------------------------------------------------------------------------------------------
                                                  Initial burden   Annual burden  Initial burden   Annual burden
            Collection of information                estimates       estimates     estimates (%)   estimates (%)
                                                      (hours)         (hours)           (X)             (Y)
----------------------------------------------------------------------------------------------------------------
Form TA-1.......................................               0             684               0             100
Form TA-2.......................................               0           1,640               0             100
Rule 17ac2-2....................................               0               2               0             100
Rule 17ad-2.....................................              44              11              80              20
Rule 17ad-3.....................................               0              20               0             100

[[Page 57048]]

 
Rules 17ad-6 and 7..............................               6              18              25              75
Rule 17ad-12....................................              24               6              80              20
Rule 17ad-17(a)(3)..............................              45               5              90              10
Rule 17ad-17(c)(1)..............................               0               4               0             100
Rule 17ad-17(d).................................              20               5              80              20
Rule 17ad-30....................................              40              10              80              20
Rule 17ad-31....................................              10               2              83              17
----------------------------------------------------------------------------------------------------------------
* All figures rounded to the nearest whole number.

E. Incremental and Aggregate Burden and Cost Estimate

    Below we estimate the incremental and aggregate changes in 
paperwork burden because of the proposed amendments. These estimates 
represent the average burden for all respondents, both large and small. 
In deriving our estimates, we recognize that the burdens will likely 
vary among individual respondents based on several factors, including 
the nature of their business. For example, large institutional transfer 
agents provide services to thousands of issuers and process billions of 
dollars of transactions qualifying as payment agent activity. 
Conversely, some smaller transfer agents may only service a single, 
small issuer.
    We calculated the additional burden estimates by multiplying the 
estimated additional burden per form by the estimated number of 
responses per form. That additional burden is then added to the 
existing burden per form. For purposes of the PRA, the burden is to be 
allocated between internal burden hours and outside professional costs. 
The table below sets forth the percentage estimates we typically use 
for the burden allocation for each collection of information and the 
estimated burden allocation for the proposed new collection of 
information. We also base our estimates of the average cost of 
retaining outside professionals using the methodology set forth by the 
Occupational Employment and Wage Statistics (OEWS) program of the 
Bureau of Labor Statistics (BLS) for Securities, Commodity Contracts, 
and Other Financial Investments and Related Activities.\533\
---------------------------------------------------------------------------

    \533\ To calculate the occupational hourly rates used in this 
release, the Commission uses occupational mean hourly wage data from 
the OEWS program of the BLS for ``Securities, Commodity Contracts, 
and Other Financial Investments and Related Activities'' (NAICS 
523). See Occupational Employment and Wage Statistics, U.S. Bureau 
of Labor Statistics, https://www.bls.gov/oes/; see also Standard 
Occupational Classification, U.S. Bureau of Labor Statistics, 
https://www.bls.gov/soc/ (describing occupational classification 
system used by BLS); Exec. Off. of the President, Off. of Mgmt. & 
Budget, North American Industry Classification System (2022), 
available at https://www.census.gov/naics/reference_files_tools/2022_NAICS_Manual.pdf (describing the industry classification system 
used by BLS and other agencies). The mean hourly wage for each 
occupation is adjusted for changes in the seasonally adjusted 
employment cost index for private wages and salaries between the 
data reference period and when the data are released by BLS. See 
Employment Cost Index, U.S. Bureau of Labor Statistics, https://www.bls.gov/eci/. The adjusted mean hourly wage is then multiplied 
by a factor that accounts for nonwage costs borne by employers, such 
as bonuses, benefits, and overhead. This factor is calculated as an 
average over the 10 most recently available years of data of the 
ratio of the Bureau of Economic Analysis's annual gross output data 
for the NAICS 23 to total annual wages across all occupations for 
NAICS 23 in the OEWS data. See Gross Output by Industry, U.S. Bureau 
of Economic Analysis, https://www.bea.gov/data/industries/gross-output-by-industry; Occupational Employment and Wage Statistics, 
U.S. Bureau of Labor Statistics, supra. The final product is the 
occupational hourly rate. See generally Updated Methodology for 
Calculating Occupational Hourly Rates (Dec. 19, 2025), available at 
https://www.sec.gov/files/method-occupational-hourly-rates.pdf.

PRA Table 3--Estimated Burden Allocation for the Affected Collections of
                               Information
------------------------------------------------------------------------
                                                              Outside
        Collection of information          Internal (%)    professionals
                                                                (%)
------------------------------------------------------------------------
Rule 17ac2-1 (Form TA-1)................              75              25
Rule 17ac2-2 (Form TA-2), Rule 17ad-17..              90              10
Rule 17ad-2, Rule 17ad-3, Rules 17ad-6                75              25
 and 17ad-7, Rule 17ad-12, Rule 17ad-30,
 and Rule 17ad-31.......................
------------------------------------------------------------------------

    The following tables summarize the requested paperwork burden, 
including the estimate total reporting burdens and costs, under the 
proposed amendments.

          PRA Table 4--Calculation of the Incremental Change in Burden Estimates of Current Responses Resulting from the Proposed Amendments *
--------------------------------------------------------------------------------------------------------------------------------------------------------
 
--------------------------------------------------------------------------------------------------------------------------------------------------------
Collection of information         Number of               Burden hour increase per         Change in       Change in       Change in  Change in
                                   estimated.                    response               burden hours   company hours    professional   professional
                                  affected                                                                                     hours   costs
                                   information.
                                  collections,
                                   notices/.
                                  disclosures.......
                                  (A)...............                (B)                  (C) = (A) x     (D) = (C) x     (E) = (C) x  (F) = (E) x
                                                                                                 (B)    0.90 or 0.75    0.10 or 0.25  OEWS Estimate
--------------------------------------------------------------------------------------------------------------------------------------------------------
Form TA-1.......................  342 (327 + 15)                   2             684             513             171           42.75  $33,089 (Lawyers
                                   Filings.                                                                                            23-1011).
Form TA-2.......................  327 Filings.......               5           1,635           1,472             164            16.4  $12,697 (Lawyers
                                                                                                                                       23-1011).

[[Page 57049]]

 
Rule 17ac2-2....................  2 Filings.........               2               4             3.6             0.4               0  $0 (Lawyers 23-
                                                                                                                                       1011).
                                                     --------------------------------
Rule 17ad-2.....................  327 Respondents...                55                        17,985          13,489           4,496  $3,480,097.50
                                                                                                                                       (Lawyers 23-
                                                                                                                                       1011).
Rule 17ad-3.....................  5 Respondents.....                 4                            20              15               5  $825 (Bookkeeping,
                                                                                                                                       Accounting, and
                                                                                                                                       Auditing Clerks
                                                                                                                                       43-3031).
Rules 17ad-6 and 17ad-7.........  327 Respondents...                25                         8,175        6,131.25        2,043.75  $341,306.25
                                                                                                                                       (Bookkeeping,
                                                                                                                                       Accounting, and
                                                                                                                                       Auditing Clerks
                                                                                                                                       43-3031).
Rule 17ad-12....................  327 Respondents...                30                         9,810           7,358           1,840  $607,200.00
                                                                                                                                       (Accountants and
                                                                                                                                       Auditors 13-
                                                                                                                                       2011).
Rule 17ad-17(a)(3)..............  305 Respondents...                50                        15,100          11,325           1,510  $249,150.00
                                                                                                                                       (Bookkeeping,
                                                                                                                                       Accounting, and
                                                                                                                                       Auditing Clerks
                                                                                                                                       43-3031).
Rule 17ad-17 (c)(1).............  3106 Respondents..                 4                        12,424           9,318           1,242  $204,996.00
                                                                                                                                       (Bookkeeping,
                                                                                                                                       Accounting, and
                                                                                                                                       Auditing Clerks
                                                                                                                                       43-3031).
Rule 17ad-17(d).................  3291 Respondents..                25                        82,275          61,706           8,228  $6,368,085.00
                                                                                                                                       (Lawyers 23-
                                                                                                                                       1011).
Rule 17ad-30....................  327 Respondents...                50                        16,350        12,262.5         4,087.5  $3,163,725.00
                                                                                                                                       (Lawyers 23-
                                                                                                                                       1011).
                                                     --------------------------------
Rule 17ad-31....................  327 Respondents...              20           6,540           5,886             654             164  $107,584.00
                                                                                                                                       (General and
                                                                                                                                       Operations
                                                                                                                                       Managers 11-
                                                                                                                                       1021).
--------------------------------------------------------------------------------------------------------------------------------------------------------
* Figures reflected in the table rounded to closest whole number.


                                                              PRA Table 5--Requested Paperwork Burden Under the Proposed Amendments
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                                         Current burden                                     Program change                                Requested change in burden
                                      ----------------------------------------------------------------------------------------------------------------------------------------------------------
             Form or rule                                         Current                   Number of   Change in
                                            Current  annual       burden    Current  cost   affected     company    Change in  professional    Annual     Burden hours         Cost burden
                                               responses           hours       burden       responses     hours              costs            responses
                                       (A).....................       (B)             (C)         (D)         (E)  (F).....................   (G) = (A)     (H) = (B) +  (I) = (C) + (F)
                                                                                                                                                                    (E)
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Form TA-1............................  209 (196 Amendments/13         450     $176,040.00         342         513  $33,089.00 (Lawyers 23-          209           42.75  $33,089 (Lawyers 23-
                                        filers).                                                                    1011).                                                1011)
Form TA-2............................  315.....................     1,359      395,051.80           2         164  $12,697.00 (Lawyers 23-          315            16.4  $12,697 (Lawyers 23-
                                                                                                                    1011).                                                1011)
Rule 17ac2-2.........................  0.......................         0               0         327         0.4  $0 (Lawyers 23-1011)....           0               0  $0 (Lawyers 23-1011)
Rule 17ad-2..........................  3.......................       0.5               0         327      13,489  $3,480,097.50 (Lawyers             3        13,489.5  $3,480,097.50 (Lawyers
                                                                                                                    23-1011).                                             23-1011)
Rule 17ad-3..........................  1.......................         4               0           5          16  $668 (Bookkeeping,                 1              20  $668.00 (Bookkeeping,
                                                                                                                    Accounting, and                                       Accounting, and
                                                                                                                    Auditing Clerks 43-                                   Auditing Clerks 43-
                                                                                                                    3031).                                                3031)
Rules 17ad-6 and 17ad-7..............  315.....................       500   50,242,500.00         327       6,131  $1,023,918.75                    315           6,631  $51,266,418.00
                                                                                                                    (Bookkeeping,                                         (Bookkeeping,
                                                                                                                    Accounting, and                                       Accounting, and
                                                                                                                    Auditing Clerks 43-                                   Auditing Clerks 43-
                                                                                                                    3031).                                                3031)
Rule 17ad-12.........................  0.......................         0               0         327       7,358  $2,727,975.00                      0           1,840  $607,200.00
                                                                                                                    (Accountants and                                      (Accountants and
                                                                                                                    Auditors 13-2011).                                    Auditors 13-2011)
Rule 17ad-17(a)(3)...................  0.......................         0               0         305      11,325  $249,150.00                        0          11,325  $249,150.00
                                                                                                                    (Bookkeeping,                                         (Bookkeeping,
                                                                                                                    Accounting, and                                       Accounting, and
                                                                                                                    Auditing Clerks 43-                                   Auditing Clerks 43-
                                                                                                                    3031).                                                3031)
Rule 17ad-17(c)(1)...................  0.......................         0               0       3,106       9,318  $204,996.00                        0           9,318  $204,996.00
                                                                                                                    (Bookkeeping,                                         (Bookkeeping,
                                                                                                                    Accounting, and                                       Accounting, and
                                                                                                                    Auditing Clerks 43-                                   Auditing Clerks 43-
                                                                                                                    3031).                                                3031)
Rule 17ad-17(d)......................  0.......................         0               0       3,290      61,706  $6,368,085.00 (Lawyers             0          61,706  $6,368,085.00 (Lawyers
                                                                                                                    23-1011).                                             23-1011)
Rule 17ad-30.........................  0.......................         0               0         327       4,088  $3,163,725.00 (Lawyers             0           4,088  $3,163,725.00 (Lawyers
                                                                                                                    23-1011).                                             23-1011)
Rule 17ad-31.........................  0.......................         0               0         327         654  $107,584.00 (General and           0             164  $107,584.00 (General
                                                                                                                    Operations Managers 11-                               and Operations
                                                                                                                    1021).                                                Managers 11-1021)
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


[[Page 57050]]


                 PRA Table 6--Requested Initial Paperwork Burden under the Proposed Amendments *
----------------------------------------------------------------------------------------------------------------
                                                                            Initial monetized
                                                                               benefits and    Initial requested
               Form or rule                          Cost burden                costs per       change in burden
                                                                               response (%)           ($)
                                           (I)............................                (X)    (C) = (I) x (X)
----------------------------------------------------------------------------------------------------------------
Form TA-1................................  $33,089.00 (Lawyers 23-1011)...                100         $33,089.00
Form TA-2................................  $12,697.00 (Lawyers 23-1011)...                  0                  0
Rule 17ac2-2.............................  $0 (Lawyers 23-1011)...........                  0                  0
Rule 17ad-2..............................  $3,480,097.50 (Lawyers 23-1011)                 80       2,784,078.00
Rule 17ad-3..............................  $668.00 (Bookkeeping,                            0                  0
                                            Accounting, and Auditing
                                            Clerks 43-3031).
Rules 17ad-6 and 17ad-7..................  $50,578,700.00 (Bookkeeping,                    25      12,644,675.00
                                            Accounting, and Auditing
                                            Clerks 43-3031).
Rule 17ad-12.............................  $607,200.00 (Accountants and                     0                  0
                                            Auditors 13-2011).
Rule 17ad-17(a)(3).......................  $249,150.00 (Bookkeeping,                       90         249,150.00
                                            Accounting, and Auditing
                                            Clerks 43-3031).
Rule 17ad-17(c)(1).......................  $204,996.00 (Bookkeeping,                        0                  0
                                            Accounting, and Auditing
                                            Clerks 43-3031).
Rule 17ad-17(d)..........................  $6,368,085.00 (Lawyers 23-1011)                 80       5,094,468.00
Rule 17ad-30.............................  $3,050,400.00 (Lawyers 23-1011)                 80       2,432,582.00
Rule 17ad-31.............................  $107,584.00 (General and                        83          89,294.72
                                            Operations Managers 11-1021).
----------------------------------------------------------------------------------------------------------------
* Values in table rounded to whole number.

F. Request for Comment

    We request comment on whether these estimates are reasonable. 
Pursuant to 44 U.S.C. 3506(c)(2)(B), the Commission solicits comments 
in order to: (1) evaluate whether the proposed collection of 
information is necessary for the proper performance of the functions of 
the Commission, including whether the information will have practical 
utility; (2) evaluate the accuracy of the Commission's estimate of the 
burden of the proposed collection of information; (3) determine whether 
there are ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) determine whether there are ways 
to minimize the burden of the collection of information on those who 
are to respond, including through the use of automated collection 
techniques or other forms of information technology.
    Persons wishing to submit comments on the collection of information 
requirements of the proposed amendments should direct them to the OMB 
Desk Officer for the Securities and Exchange Commission, 
[email protected], and should send a copy to 
Vanessa A. Countryman, Secretary, Securities and Exchange Commission, 
using any of the methods in the ADDRESSES section, with reference to 
File No. S7-2026-30. OMB is required to make a decision concerning the 
collections of information between 30 and 60 days after publication of 
this release; therefore, a comment to OMB is best assured of having its 
full effect if OMB receives it within 30 days after publication of this 
release. Requests for materials submitted to OMB by the Commission with 
regard to these collections of information should be in writing, refer 
to File No. S7-2026-30, and be submitted to the Securities and Exchange 
Commission, Office of FOIA Services, 100 F Street NE, Washington, DC 
20549-2736. OMB is required to make a decision concerning the 
collections of information between 30 and 60 days after publication of 
this release. Consequently, a comment to OMB is best assured of having 
its full effect if OMB receives it within 30 days of publication.

VII. Initial Regulatory Flexibility Act Analysis

    Section 3(a) of the Regulatory Flexibility Act of 1980 (``RFA'') 
requires the Commission to undertake an initial regulatory flexibility 
analysis of the impact of the proposed rule amendments on small 
entities unless the Commission certifies that the rule, if adopted, 
would not have a significant economic impact on a substantial number of 
small entities.\534\ This Initial Regulatory Flexibility Act Analysis 
(``IRFA'') has been prepared, and been made available for public 
comment.
---------------------------------------------------------------------------

    \534\ 5 U.S.C. 605(b).
---------------------------------------------------------------------------

1. Reasons for, and Objectives of the Proposed Actions

    The Commission is proposing to amend Forms TA-1 and TA-2 to require 
transfer agents to disclose additional information regarding the 
transfer agent's corporate organizational structure, significant 
service providers, recordkeeping, and handling of securities and funds. 
The proposed amendments to Forms TA-1 and TA-2 will enhance the 
Commission's understanding of transfer agent operations, risk 
management, and compliance practices.
    The Commission is also proposing to amend Exchange Act Rule 17ac2-1 
to align the effective date for registration specified in the rule--30 
days after filing of the Form TA-1--with Section 17A(c)(2) of the 
Exchange Act, which specifies that registration shall become effective 
45 days after filing. The proposed amendment to Exchange Act Rule 
17ac2-1 will harmonize the effective date for transfer agent 
registration with the statutory requirement.
    The Commission is also proposing to amend Exchange Act Rules 17ad-
1, 17ad-2, 17ad-3, 17ad-6, 17ad-7, 17ad-9, 17ad-10, 17ad-12, and 17ad-
17 to modernize and streamline the regulatory framework governing 
transfer agents. These amendments will ensure that the rules governing 
transfers agents apply equally to both certificated and uncertificated 
securities, and that they reflect the technological advancements and 
changes in industry practices that have taken place over the years. 
These amendments will enhance the efficiency, accuracy, and 
transparency of transfer agent operations, while also strengthening 
compliance and risk management practices. By updating the rules to 
reflect current industry standards and practices, the amendments will 
promote a more robust and reliable transfer agent system that supports 
the integrity of the securities markets.
    The Commission is also proposing to rescind Rule 17ad-4, which 
provides exemptions from certain requirements for transfer agents that 
service limited partnerships, redeemable securities of investment 
companies, and dividend reinvestment plans, as well as small transfer 
agents. Rescinding this rule will apply uniform requirements to all 
registered transfer agents, regardless of their size or the type of 
securities they service.
    The Commission is also proposing Exchange Act Rule 17ad-30 to 
strengthen a compliance framework which will include requirements to 
develop compliance policies and

[[Page 57051]]

procedures and Exchange Act Rule 17ad-31 to refrain from improperly 
removing restrictive legends. These proposed rules will strengthen the 
compliance framework for registered transfer agents, enhance investor 
protection, and facilitate the safe and efficient functioning of the 
national clearance and settlement system. The proposed rules aim to 
address concerns related to transfer agents' compliance with federal 
securities laws and removal of restrictive legends. These new proposed 
rules will establish a uniform baseline compliance requirement and help 
to prevent transfer agents from facilitating violations of securities 
laws, ultimately promoting investor protection and maintaining the 
integrity of the securities markets.

2. Legal Basis

    The Commission proposes new rules and amendments to existing rules 
governing registered transfer agents and transfer agent registration 
and annual reporting forms pursuant to authority set forth in the 
Exchange Act, particularly Sections 2,\535\ 3,\536\ 17,\537\ 17A,\538\ 
and 23(a).\539\
---------------------------------------------------------------------------

    \535\ 15 U.S.C. 78b.
    \536\ 15 U.S.C. 78c.
    \537\ 15 U.S.C. 78q(a).
    \538\ 15 U.S.C. 78q-1.
    \539\ 15 U.S.C. 78w(a).
---------------------------------------------------------------------------

3. Small Entities Subject to the Proposed Rule and Proposed Rule 
Amendments

    Paragraph (h) of Exchange Act Rule 0-10 provides that, for purposes 
of Commission rulemaking and as applicable to the proposed new rules 
and amendments to existing rules governing registered transfer agents, 
a small entity includes, when used with reference to a transfer agent, 
a transfer agent that (i) received less than 500 items for transfer and 
less than 500 items for processing during the preceding six months (or 
in the time that it has been in business, if shorter), (ii) transferred 
items only of issuers that would be deemed ``small businesses'' or 
``small organizations'' as defined in this section, (iii) maintained 
master shareholder files that in the aggregate contained less than 
1,000 shareholder accounts or was the named transfer agent for less 
than 1,000 shareholder accounts at all times during the preceding 
fiscal year (or in the time that it has been in business, if shorter, 
and (iv) is not affiliated with any person (other than a natural 
person) that is not a small business or small organization under this 
section.\540\ Commission staff estimates that, as of June 30, 2026, 
there are 327 registered transfer agents \541\ and 143 transfer agents 
that may meet the definition of small entity.\542\
---------------------------------------------------------------------------

    \540\ See 17 CFR 240.0-10(h).
    \541\ See Table 4, infra Section V.B.4.
    \542\ See Table 6, infra Section V.B.4.
---------------------------------------------------------------------------

4. Projected Reporting, Recordkeeping, and Other Compliance 
Requirements

    If adopted, the proposed amendments would apply to small entities 
to the same extent as other entities, irrespective of size. Therefore, 
we expect that the nature of any benefits and costs associated with the 
proposed amendments to be similar for large and small entities. 
Accordingly, we refer to the discussion of the proposed amendments' 
economic effects on all affected parties, including small entities, in 
Section V. above. Consistent with that discussion, we anticipate that 
the economic benefits and costs likely could vary widely among small 
entities based on a number of factors, such as the nature and conduct 
of their businesses, which makes it difficult to project the economic 
impact on small entities with precision. As a general matter, however, 
we recognize that the costs of the proposed amendments borne by the 
affected entities could have a proportionally greater effect on small 
entities, as they may be less able to bear such costs relative to 
larger entities. Compliance with the proposed amendments may require 
the use of professional skills, including legal skills. We request 
comment on how the proposed disclosure amendments would affect small 
entities.

5. Duplicative, Overlapping, or Conflicting Federal Rules

    The Commission believes that no federal rules supplicate, overlap 
or conflict with the proposed new rules and amendments to existing 
rules governing registered transfer agents and transfer agent 
registration and annual reporting forms.

6. Significant Alternatives

    The RFA requires that the Commission include in its regulatory 
flexibility analysis a description of any significant alternatives to 
the proposed rule which would accomplish the stated objectives of 
applicable statutes and which would minimize any significant economic 
impact of the proposed rule on small entities.\543\ Pursuant to Section 
3(a) of the RFA, the Commission's initial regulatory flexibility 
analysis must consider certain types of alternatives, including: (a) 
the establishment of differing compliance or reporting requirements or 
timetables that take into account the resources available to small 
entities; (b) the clarification, consolidation, or simplification of 
the compliance and reporting requirements under the rule for small 
entities; (c) the use of performance rather than design standards; and 
(d) an exemption from coverage of the rule, or any part of thereof, for 
such small entities.\544\
---------------------------------------------------------------------------

    \543\ 5 U.S.C. 603(c).
    \544\ Id.
---------------------------------------------------------------------------

    The Commission considered alternatives to the proposed amendments 
to Form TA-2 that would accomplish the stated objectives of the 
amendment without disproportionately burdening transfer agents that are 
small entities, including limiting certain disclosure requirements. For 
example, the Commission considered an alternative that transfer agents 
would be required to report only aggregate numbers of individual 
securityholder accounts, rather than the proposal's requirement to 
separately report account numbers for several security types. However, 
the Commission determined that while this alternative could reduce 
disclosure costs for small transfer agents, the Commission would lose 
valuable information provided by this disclosure requirement and 
regulatory oversight as to what types of securities are served by small 
transfer agents. Further, because all registered transfer agents 
regardless of size are required to file an annual report with the 
Commission on Form TA-2, generally available and affordable 
recordkeeping technology should help small transfer agents comply with 
the proposed disclosure requirements on Form TA-2 without unreasonable 
costs.
    The Commission also considered alternatives to the proposed Rule 
17ad-12 that would accomplish the stated objectives of the new rule 
without disproportionately burdening transfer agents that are small 
entities. For example, the Commission considered exempting small 
transfer agents from the requirement in proposed Rule 17ad-12(c)(iv) 
that business continuity plans be tested, reviewed, and updated no less 
frequently than annually. However, the Commission determined that while 
this would reduce compliance burdens for small transfer agents, it 
would also leave transfer agents with weaker preparedness for 
disruptions. Further, maintaining this requirement for small transfer 
agents would better align with the need for timely recovery and 
resumption of core transfer agent activities and provide more robust 
protection to issuers, investors, and the broader national clearance 
and settlement system.

[[Page 57052]]

7. Request for Comment
    The Commission encourages written comments on matters discussed in 
the IRFA. In particular, the Commission seeks comment on the number of 
small entities that would be affected by the proposed new rules and 
amendments to existing rules governing registered transfer agents and 
transfer agent registration and annual reporting forms, and whether the 
effect(s) on small entities would be economically significant. 
Commenters are asked to describe the nature of any effect(s) the 
proposed new rules and amendments to existing rules governing 
registered transfer agents and transfer agent registration and annual 
reporting forms may have on small entities, and to provide empirical 
data to support their views.

VIII. Congressional Review Act

    For purposes of Subtitle E of the Small Business Regulatory 
Enforcement Fairness Act of 1996 (also known as the Congressional 
Review Act),\545\ the Commission must seek OMB's determination as to 
whether a final regulation constitutes a ``major rule.'' Under the 
Congressional Review Act, a rule is considered ``major'' where, if 
adopted, it results in or is likely to result in:
---------------------------------------------------------------------------

    \545\ See 5 U.S.C. chapter 8.
---------------------------------------------------------------------------

     An annual effect on the economy of $100 million or more;
     A major increase in costs or prices for consumers or 
individual industries; or
     Significant adverse effects on competition, investment, or 
innovation.\546\
---------------------------------------------------------------------------

    \546\ See 5 U.S.C. 804(2) (defining ``major rule'').
---------------------------------------------------------------------------

    To help inform OMB's determination as to whether any final rule 
that results from the proposal would be a ``major rule,'' the 
Commission solicits comment and data on:
     The potential effect on the U.S. economy on an annual 
basis;
     Any potential increase in costs or prices for consumers or 
individual industries; and
     Any potential effect on competition, investment, or 
innovation.
    Commenters are requested to provide empirical data and other 
factual support for their views to the extent possible, to inform OMB's 
determination regarding whether any final rule following this proposal 
is likely to be a ``major rule'' for the purposes of the Congressional 
Review Act.

IX. Other Matters

    OMB has determined that this action is not a significant regulatory 
action under Executive Order 12866 and therefore it was not subject to 
Executive Order 12866 review.

Statutory Authority

    The Commission is proposing new rules and amendments to existing 
rules governing registered transfer agents and transfer agent 
registration and annual reporting forms under the Commission's 
rulemaking authority in the Exchange Act, particularly Section 2, 15 
U.S.C. 78b, Section 3, 15 U.S.C. 78c, Section 17, 15 U.S.C. 78q, 
Section 17A, 15 U.S.C. 78q-1, and Section 23(a), 15 U.S.C. 78w(a).

List of Subjects in 17 CFR Parts 240 and 249b

    Reporting and recordkeeping requirements, Securities.

Text of the Amendment

    In accordance with the foregoing, title 17, chapter II of the Code 
of Federal Regulations is proposed to be amended as follows:

PART 240--GENERAL RULES AND REGULATIONS, SECURITIES EXCHANGE ACT OF 
1934

0
1. The authority citation for part 240 continues to read in part as 
follows:

    Authority:  15 U.S.C. 77c, 77d, 77g, 77j, 77s, 77z-2, 77z-3, 
77eee, 77ggg, 77nnn, 77sss, 77ttt, 78c, 78c-3, 78c-5, 78d, 78e, 78f, 
78g, 78i, 78j, 78j-1, 78k, 78k-1, 78l, 78m, 78n, 78n-1, 78o, 78o-4, 
78o-10, 78p, 78q, 78q-1, 78s, 78u-5, 78w, 78x, 78dd, 78ll, 78mm, 
80a-20, 80a-23, 80a-29, 80a-37, 80b-3, 80b-4, 80b-11, and 7201 et 
seq., and 8302; 7 U.S.C. 2(c)(2)(E); 12 U.S.C. 5221(e)(3); 18 U.S.C. 
1350; Pub. L. 111-203, 939A, 124 Stat. 1376 (2010); and Pub. L. 112-
106, sec. 503 and 602, 126 Stat. 326 (2012), unless otherwise noted.
* * * * *
0
2. Amend Sec.  240.17Ac2-1 in paragraphs (a) and (b) by removing the 
word ``thirtieth'' and adding in its place ``forty-fifth''.
0
3. Amend Sec.  240.17Ac2-2 by revising the sectional numbering and 
paragraph (a) to read as follows:


Sec.  240.17ac2-2   Annual reporting requirement for registered 
transfer agents.

    (a) Every transfer agent registered on December 31 must file a 
report covering the reporting period on Form TA-2 (Sec.  249b.102 of 
this chapter) by March 31 following the end of the reporting period. 
Form TA-2 must be completed in accordance with the instructions 
contained in the Form. If a transfer agent discovers that any of the 
information reported on Form TA-2 was materially inaccurate, 
misleading, or incomplete at the time of filing, the transfer agent 
shall correct such information by filing an amendment to Form TA-2 
pursuant to the instructions on the form within sixty days following 
the date on which the transfer agent discovered that such information 
was materially inaccurate, misleading, or incomplete. A transfer agent 
may file an amendment at any time; however, in order to be timely 
filed, all required portions of the form must be completed and filed in 
accordance with this section and the instructions to the form by the 
date the form is required to be filed with the Commission.
* * * * *
0
4. Amend Sec.  240.17Ad-1 by:
0
a. Revising the undesignated paragraph;
0
b. Revising the sectional numbering;
0
c. Revising paragraph (a)(1) and paragraph (g); and
0
d. In paragraph (i)(2), removing the word ``certificate'' and add in 
its place the word ``security''.
    The revisions read as follows:


Sec.  240.17ad-1   Definitions.

    As used in this section and Sec. Sec.  240.17ad-2, 240.17ad-3, 
240.17Ad-5, 240.17ad-6, 240.17ad-7, 240.17ad-9, 240.17ad-10, 240.17ad-
12, 240.17ad-30, and 240.17ad-31:
    (a)
    (1) The term item means:
    (i) A certificate or certificates of the same issue of securities 
covered by one ticket (or, if there is no ticket, presented by one 
presentor) presented for transfer, or an instruction to a transfer 
agent which holds securities registered in the name of the presentor to 
transfer or to make available all or a portion of those securities;
    (ii) Each line on a ``deposit shipment control list'' or a 
``withdrawal shipment control list'' submitted by a registered clearing 
agency;
    (iii) In the case of an outside registrar, each certificate to be 
countersigned;
    (iv) a transfer instruction submitted to the transfer agent through 
a deposit or withdrawal at custodian or functionally similar service 
operated by a central securities depository; or
    (v) any other transfer instruction submitted to the transfer agent, 
or to an electronic system controlled, operated, or enabled by the 
transfer agent, to be accomplished without the physical issuance of 
certificates.
* * * * *
    (g) The receipt of an item or a written inquiry or request occurs 
on the business day when the item or written inquiry or request arrives 
at any premises at which the transfer agent performs transfer agent 
functions or, in

[[Page 57053]]

the case of an item or written inquiry or request submitted in 
electronic form, the business day when the item or written inquiry or 
request is received by the transfer agent. If an item or written 
inquiry or request is received on a non-business day, receipt occurs on 
the next business day.
* * * * *
0
5. Amend Sec.  240.17Ad-2 by revising the sectional numbering and 
paragraphs (a), (b), (c), (d), (e), and (h) to read as follows:


Sec.  240.17ad-2   Turnaround, processing, and forwarding of items.

    (a) Every registered transfer agent (except when acting as an 
outside registrar) shall establish, maintain, and enforce written 
policies and procedures reasonably designed to ensure that the transfer 
agent turns around all routine items received for transfer within the 
shorter of one business day or the time period specified by Rule 15c6-
1(a) under the Exchange Act.
    (b) Every registered transfer agent acting as an outside registrar 
shall establish, maintain, and enforce written policies and procedures 
reasonably designed to ensure that the transfer agent processes all 
items received:
    (1) by the opening of business on the next business day, in the 
case of items received at or before noon on a business day, and
    (2) by noon of the next business day, in the case of items received 
after noon on a business day. For the purposes of paragraphs (b) and 
(d) of this section, ``items received'' shall not include any item 
enumerated in Sec.  240.17Ad-1(i) (5), (6), (7), or (8) or any item 
which is not accompanied by a debit or cancelled certificate. For the 
purposes of this paragraph, items received on a day not a business day 
shall be deemed to have been received before noon on the next business 
day.
    (c) Any registered transfer agent which fails to turn around more 
than three (3) percent of routine items received within the time 
specified in paragraph (a) of this section with respect to any month 
shall, within ten business days following the end of such month, file 
with the Commission and the transfer agent's appropriate regulatory 
agency, if it is not the Commission, a written notice in accordance 
with paragraph (h) of this section. Such notice shall state the number 
of routine items and the number of non-routine items received for 
transfer during the month, the number of routine items which the 
registered transfer agent failed to turn around within the time 
specified in paragraph (a) of this section, the percentage that such 
routine items represent of all routine items received during the month, 
the reasons for such failure, the steps which have been taken, are 
being taken or will be taken to prevent a future failure and the number 
of routine items, aged in increments of one business day, which as of 
the close of business on the last business day of the month have been 
in its possession for more than four business days and have not been 
turned around.
    (d) Any registered transfer agent which fails to process more than 
three (3) percent of items received within the time specified in 
paragraph (b) of this section with respect to any month shall, within 
ten business days following the end of such month, file with the 
Commission and the transfer agent's appropriate regulatory agency, if 
it is not the Commission, a written notice in accordance with paragraph 
(h) of this section. Such notice shall state the number of items 
received for processing during the month, the number of items which the 
registered transfer agent failed to process in accordance with the time 
specified in paragraph (b) of this section, the percentage that such 
items represent of all items received during the month, the reasons for 
such failure and the steps which have been taken, are being taken or 
will be taken to prevent a future failure and the number of items which 
as of the close of business on the last business day of the month have 
been in the transfer agent's possession for more than the time allowed 
for processing and have not been processed.
    (e)
    (1) All routine items not turned around within the time specified 
in paragraph (a) of this section and all items not processed within the 
periods specified in paragraph (b) of this section shall be turned 
around promptly, and all nonroutine items shall receive diligent and 
continuous attention and shall be turned around as soon as possible.
    (2) Within one business day of the day of receipt of any item that 
is rejected by the transfer agent, every registered transfer agent 
shall provide a written notification to the presentor identifying each 
rejected item, the reasons for rejection, and the specific actions the 
presentor must undertake for the item to be accepted by the transfer 
agent and for processing or turnaround to be completed.
* * * * *
    (h) Any notice required by this section or any report required by 
Sec.  240.17ad-11 or Sec.  240.17ad-13, or any written agreement 
required by Sec.  240.17ad-7(h), shall be filed as follows:
    (1) Any information required to be filed with the Commission shall 
be filed to the following dedicated email address, 
[email protected].
    (2) Any information required to be filed with the Office of the 
Comptroller of the Currency shall be filed to the following dedicated 
email address, [email protected].
    (3) Any information required to be filed with the Board of 
Governors of the Federal Reserve System shall be filed to the following 
dedicated email address, [to be determined].
    (4) Any information required to be filed with the Federal Deposit 
Insurance Corporation shall be filed to the following dedicated email 
address, [to be determined].
* * * * *
0
6. Amend Sec.  240.17Ad-3 by revising the sectional numbering and 
paragraph (b) to read as follows:


Sec.  240.17ad-3   Limitations on expansion.

* * * * *
    (b) Any registered transfer agent which for each of two consecutive 
months fails to turn around at least 95% of all routine items within 
the time specified in Sec.  240.17ad-2(a) or to process at least 95% of 
all items within the time specified in Sec.  240.17ad-2(b) shall be 
subject to the limitations imposed by paragraph (a) of this section and 
further shall, within twenty business days after the close of the 
second such month, send to the chief executive officer of each issuer 
for which such registered transfer agent acts a copy of the written 
notice filed pursuant to Sec.  240.17ad-2 (c) or (d) with respect to 
the second such month.
* * * * *
0
7. Revise the sectional numbering and remove and reserve Sec.  
240.17Ad-4 as follows:


Sec.  240.17ad-4   [Reserved].

* * * * *
0
8. Revise the sectional numbering and Sec.  240.17Ad-6 as follows:


Sec.  240.17ad-6   Recordkeeping.

    (a) Every registered transfer agent shall make and keep current the 
following:
    (1) Records sufficient to show the business day each routine item 
and each non-routine item is (i) received by the transfer agent, (ii) 
made available or turned around, and (iii) if applicable, rejected by 
the transfer agent;
    (2) Records sufficient to show for each month:
    (i) The number of routine items received;

[[Page 57054]]

    (ii) The number of routine items received during the month that 
were turned around within the shorter of one business day or the time 
period specified by Rule 15c6-1(a);
    (iii) The number of routine items received during the month that 
were not turned around within the shorter of one business day or the 
time period specified by Rule 15c6-1(a);
    (iv) The number of non-routine items received during the month;
    (v) The number of non-routine items received during the month that 
were turned around within the following time periods: within five 
business days, within six to 10 business days, within 11 to 15 business 
days, within 16 to 20 business days, and in more than 20 business days;
    (vi) Reserved.
    (vii) The number of non-routine items in such registered transfer 
agent's possession as of the close of business on the last business day 
of each month;
    (viii) The number of items received during the month that were 
rejected by the transfer agent; and
    (ix) The number of items received during the month that were 
rejected by the transfer agent for which written notification to the 
presentor was provided within one business day of receipt as required 
by Rule 17ad-2(c).
    (3) With respect to items for which the registered transfer agent 
acts as an outside registrar:
    (i) Records sufficient to show the date and time:
    (A) Each item is (1) received from the presenting transfer agent 
and (2) made available to the presenting transfer agent;
    (B) Each written or oral notice of refusal to perform the registrar 
function is made available to the presenting transfer agent (and the 
substance of the notice); and
    (ii) Records sufficient to show for each month:
    (A) The number of items received;
    (B) The number of items processed within the time specified in 
Sec.  240.17ad-2(b); and
    (C) The number of items not processed within the time specified in 
Sec.  240.17ad-2(b);
    (4) A record of calculations demonstrating the registered transfer 
agent's monitoring of its performance under Sec.  240.17ad-2 (a) and 
(b);
    (5) A copy of any written notice filed pursuant to Sec.  240.17ad-
2;
    (6) Any written inquiry or request, including those not subject to 
the requirements of Sec.  240.17Ad-5, concerning an item, showing the 
date received; a copy of any written response to an inquiry or request, 
showing the date dispatched or mailed to the presentor; if no response 
to an inquiry or request was made, the date the certificate involved 
was made available to the presentor; or, in the case of an inquiry or 
request under Sec.  240.17Ad-5(a) responded to by telephone, a 
telephone log or memorandum showing the date and substance of any 
telephone response to the inquiry;
    (7) A log, journal, schedule or other record showing the number of 
inquiries subject to Sec.  240.17Ad-5 (a), (b), (c) and (d) received 
during each month but not responded to within the required time frames 
and the number of such inquiries pending as of the close of business on 
the last business day of each month;
    (8) Records, including but not limited to documents, resolutions, 
contracts, appointments, or other writings, and any supporting 
documents, concerning the appointment and the termination of such 
appointment of such registered transfer agent to act in any capacity 
for any issue on behalf of the issuer, on behalf of itself as the 
issuer or on behalf of any person who was engaged by the issuer to act 
on behalf of the issuer;
    (9) Any record of an active (i.e., unreleased) stop order, notice 
of adverse claim or any other restriction on transfer;
    (10) A transfer journal (or registrar journal if the transfer agent 
acts as an outside registrar), and a control book and master 
securityholder file (if the transfer agent is a recordkeeping transfer 
agent) for each securities issue for which the transfer agent is 
authorized to act on behalf of the issuer, including all records, 
documents, and information that compose such control book, transfer 
journal (or registrar journal), and master securityholder file; and
    (11) Any records, documents, or other information upon which the 
transfer agent bases its determination that an item received for 
transfer was not routine, including any records, documents, or other 
information upon which the transfer agent bases its determination that 
an item was received in connection with a reorganization, tender offer, 
exchange, redemption, liquidation, conversion or the sale of securities 
registered pursuant to the Securities Act of 1933 and, accordingly, was 
not routine under Sec.  240.17ad-1(i) (5) or (8).
    (b) Every registered transfer agent which, under the terms of its 
agency, maintains securityholder records for an issue or which acts as 
a registrar for an issue shall, with respect to such issue, obtain from 
the issuer or its transfer agent and retain documentation setting forth 
the authorized securities for that issue and the total securities for 
that issue that are issued and outstanding pursuant to issuer 
authorization.
    (c) Every registered transfer agent which, under the terms of its 
agency, maintains securityholder records for an issue shall, with 
respect to such issue, retain each cancelled registered bond, 
debenture, share, warrant or right, other registered evidence of 
indebtedness, or other certificate of ownership and all accompanying 
documentation, except legal papers returned to the presentor.
* * * * *
0
9. Revise the sectional numbering and Sec.  240.17Ad-7 as follows:


Sec.  240.17ad-7   Record retention.

    (a) Unless otherwise specified in this section, all records 
required to be made or kept under this Title, shall be maintained for a 
period of not less than six years, the first two years in an easily 
accessible place.
    (b) Reserved.
    (c) The records required by Sec.  240.17ad-6(a) (8), (9) and (10) 
and (b) shall be maintained in an easily accessible place during the 
continuance of the transfer agency and shall be maintained for one year 
after termination of the transfer agency.
    (d) Reserved.
    (e) Every registered transfer agent shall maintain in an easily 
accessible place:
    (1) All records required under Sec.  240.17f-2(d) until at least 
three years after the termination of employment of those persons 
required by Sec.  240.17f-2 to be fingerprinted; and
    (2) All records required pursuant to Sec.  240.17f-2(e).
    (f) Subject to the conditions set forth in this section, the 
records required to be maintained pursuant to Sec.  240.17ad-6, may be 
maintained, retained, or preserved using an electronic recordkeeping 
system for the time required by Sec.  240.17ad-7. Records stored 
electronically in accordance with this paragraph may serve as a 
substitute for hard copy records.
    (1) For purposes of this section:
    (i) The term electronic recordkeeping system means a system 
designed to maintain, retain, or preserve records in a digital format.
    (ii) Reserved.
    (iii) Reserved.
    (2) A registered transfer agent using an electronic recordkeeping 
system must:
    (i) Implement reasonable controls to ensure the integrity, 
accessibility, reproducibility, redundancy, and continuity of records 
maintained, retained, or preserved using the electronic recordkeeping 
system, including, but not limited to, controls that:

[[Page 57055]]

    (A) protect records from unauthorized changes or destruction, 
including safeguards to detect and prevent unauthorized alteration or 
loss of records;
    (B) provide indexing and retrieval capabilities sufficient to allow 
immediate production of documents in both a human-readable format and 
in a reasonably usable electronic format;
    (C) create an audit trail that tracks access, modification, and 
deletion of records, including the identity of the user and the date 
and time of the action or attempted actions, that is maintained, 
retained, and preserved using the same controls and for the same time 
period required by this section for the underlying records; and
    (D) provide means to recover altered, damaged, or lost records 
resulting from any cause.
    (g) A registered transfer agent, with respect to any record 
required to be maintained, retained, or preserved under this section or 
otherwise subject to examination under section 17(b) of the Exchange 
Act, must provide promptly upon demand from representatives of the 
Commission or the transfer agent's appropriate regulatory agency a 
legible, true, complete, and current copy of such record in a 
reasonably usable electronic format.
    (h)
    (1) Unless it has and maintains at all times independent access to 
such records, a registered transfer agent that uses a third party, 
including but not limited to an outside service bureau, another 
registered transfer agent, or the issuer, to maintain, retain, or 
preserve some or all of the records required to be maintained, 
retained, or preserved under this chapter, including by using an 
electronic recordkeeping system or by using servers or other storage 
mechanisms that are owned or operated by the third party, must obtain 
from such third party and file with the Commission and its appropriate 
regulatory agency, if not the Commission, a legally binding written 
agreement signed by a duly authorized person of the third party stating 
that:
    ``With respect to any records maintained, retained, or preserved on 
behalf of [Name of Transfer Agent], [Name of Third Party] hereby 
acknowledges that such records are subject at any time, to examination 
by representatives of the Commission or the appropriate regulatory 
agency for such registered transfer agent if it is not the Commission. 
Promptly upon request of representatives of the Commission or the 
appropriate regulatory agency, [Name of Third Party] will permit 
examination of such records during regular business hours and will 
furnish to the Commission or appropriate regulatory agency legible, 
true, complete, and current copies of any records so requested.''
    (2) A registered transfer agent that uses a third party to 
maintain, retain, or preserve some or all of the records required to be 
maintained, retained, or preserved under this chapter, has independent 
access to such records if it can regularly access the records without 
the need of any intervention by the third party and through such access 
is able to:
    (i) Permit examination of the records at any time by 
representatives of the Commission or its appropriate regulatory agency; 
and
    (ii) Promptly furnish to the Commission or its appropriate 
regulatory agency a legible, true, complete, and current copy of such 
records.
    (3) Agreement with a third party to maintain, retain, or preserve 
records shall not relieve a registered transfer agent from the 
responsibility to maintain, retain, or preserve records as required 
under this chapter.
    (i) Within fifteen (15) calendar days of ceasing to perform 
transfer agent functions for an issue, a registered transfer agent must 
deliver, provide, or otherwise make available to the issuer or the 
issuer's designee all records required to be made and kept current 
under Sec.  240.17ad-6(a) (1), (6), (9), (10) and (11), (b) and (c) 
related to that issue. When a registered transfer agent ceases to 
perform transfer agent functions for an issue, the responsibility of 
such transfer agent under Sec.  240.17ad-7 to retain the records 
required to be made and kept current under Sec.  240.17ad-6(a)(1), (6), 
(9), (10) and (11), (b) and (c) shall end upon the delivery of such 
records to the issuer or the issuer's designee, such as a successor 
transfer agent.
    (j) Reserved.
    (k) Every registered transfer agent shall maintain in an easily 
accessible place:
    (1) The written policies and procedures required to be adopted and 
implemented pursuant to Sec.  248.30(a)(1) of this chapter for no less 
than three years after the termination of the use of the policies and 
procedures;
    (2) The written documentation of any detected unauthorized access 
to or use of customer information, as well as any response to, and 
recovery from such unauthorized access to or use of customer 
information required by Sec.  248.30(a)(3) of this chapter for no less 
than three years from the date when the records were made;
    (3) The written documentation of any investigation and 
determination made regarding whether notification is required pursuant 
to Sec.  248.30(a)(4) of this chapter, including the basis for any 
determination made, any written documentation from the United States 
Attorney General related to a delay in notice, as well as a copy of any 
notice transmitted following such determination, for no less than three 
years from the date when the records were made;
    (4) The written policies and procedures required to be adopted and 
implemented pursuant to Sec.  248.30(a)(5)(i) of this chapter until 
three years after the termination of the use of the policies and 
procedures;
    (5) The written documentation of any contract or agreement entered 
into pursuant to Sec.  248.30(a)(5) of this chapter until three years 
after the termination of such contract or agreement; and
    (6) The written policies and procedures required to be adopted and 
implemented pursuant to Sec.  248.30(b)(2) of this chapter for no less 
than three years after the termination of the use of the policies and 
procedures.
* * * * *
0
10. Amend Sec.  240.17Ad-9 by:
0
a. Revising the sectional numbering;
0
b. Revising introductory undesignated paragraph;
0
c. Revising paragraphs (a), (b), (d), (g), and (h);
0
d. In paragraphs (e) and (f), removing the word ``certificate'' and 
adding in its place the word ``position''; and
0
e. Adding new paragraphs (m), (n), and (o).
    The revisions and additions read as follows:


Sec.  240.17ad-9   Definitions.

    As used in this section and Sec. Sec.  240.17ad-10, 240.17ad-11, 
240.17ad-12 and 240.17ad-13:
    (a) Position detail includes, at a minimum, all of the following:
    (1) The certificate number for certificated securities and, for all 
securities, an applicable unique identifier for the security;
    (2) The number of shares for equity securities or the principal 
dollar amount for debt securities;
    (3) The securityholder's full name and any other relevant 
identifying, titling, or formatting information necessary to accurately 
identify the specific securityholder to the exclusion of other 
securityholders;
    (4) Contact information for the registered securityholder 
sufficient to enable the transfer agent to effectively deliver 
securityholder communications, dividends and other payments, legal

[[Page 57056]]

notices, and other communications, including at a minimum a physical 
mailing address;
    (5) The issue date of the security;
    (6) The cancellation date of the security;
    (7) In the case of redeemable securities of investment companies, 
an appropriate description of each debit and credit (i.e., designation 
indicating purchase, redemption, or transfer); and
    (8) Any other identifying information about securities and 
securityholders the transfer agent reasonably deems necessary to its 
recordkeeping, operations, or for the efficient and effective research 
of record differences.
    (b) Master securityholder file is the official list of individual 
securityholder accounts maintained by a registered transfer agent. The 
master securityholder file shall be maintained in electronic form and 
may consist of multiple linked files or systems. The specific 
technology, systems, or files that compose the master securityholder 
file are within the transfer agent's discretion, provided the transfer 
agent maintains at all times exclusive control over the master 
securityholder file.
* * * * *
    (d) A control book is the record or other document that shows the 
total number of shares (in the case of equity securities) or the 
principal dollar amount (in the case of debt securities) of an issuer's 
authorized, issued, and outstanding securities.
* * * * *
    (g) A record difference occurs when:
    (1) The total number of shares or total principal dollar amount of 
securities in the master securityholder file does not equal the number 
of shares or principal dollar amount in the control book;
    (2) The security transferred or redeemed contains position detail 
different from the position detail currently on the master 
securityholder file, which difference cannot be immediately resolved; 
or
    (3) Position detail in the master securityholder file is 
inconsistent with the history of transactions in the transfer journal.
    (h) A recordkeeping transfer agent is the registered transfer agent 
that maintains and updates the master securityholder file for an issue 
of securities. There can be only one recordkeeping transfer agent for a 
given issue of securities.
* * * * *
    (m) The term authorized securities means the maximum number of 
shares of equity securities or principal amount of debt securities or 
number of units if relating to any other type of security that can be 
issued by an issuer as authorized in the issuer's certificate of 
incorporation, charter, bond indenture, or similar governing document.
    (n) A transfer journal is a record of all issuances, cancellations, 
transfers, distributions of cash or securities, additions and 
cancellations of position detail, and other information necessary to 
enable the transfer agent to track and document changes in security 
ownership, the movement of securities, and other changes,
    (o) Presentor means the registered securityholder, the entitlement 
holder, and their authorized agents.
* * * * *
0
11. Amend Sec.  240.17Ad-10 by:
0
a. Revising the sectional numbering;
0
b. In the section heading, removing the word ``certificate'' and adding 
in its place the word ``position'' and removing the words ``physical 
over-issuance'' and adding in their place the word ``overissuance'';
0
c. In paragraphs (a)(1), (a)(3), (f), and (h), removing the word 
``certificate'' and adding in its place the word ``position'';
0
d. Revising paragraph (a)(2);
0
e. Revising paragraph (c)(1);
0
f. In paragraph (c)(2), removing the word ``mail'' and adding in its 
place the word ``provide'';
0
g. Revising paragraph (d);
0
h. Revising paragraph (f);
0
i. Revising paragraph (g);
0
j. Adding new paragraph (i).
    The revisions and additions read as follows:


Sec.  240.17ad-10   Prompt posting of position detail to master 
securityholder files, maintenance of accurate securityholder files, 
communications between co-transfer agents and recordkeeping transfer 
agents, maintenance of current control book, retention of position 
detail and ``buy-in'' of overissuance.

    (a) * * *
    (2) As used in this paragraph, the term promptly means the 
following number of days after issuance, purchase, transfer, or 
redemption of a security:
    (i) The shorter of one business day or the time period specified by 
Rule 15c6-1(a) under the Exchange Act, provided, however, that all 
securities transferred, purchased, redeemed or issued prior to record 
date, but posted subsequent thereto, shall be posted as of the record 
date.
* * * * *
    (c)
    (1) Within one business day following transfer of each security, 
every co-transfer agent shall provide to the recordkeeping transfer 
agent a record of debits and credits for every security transferred or 
issued.
* * * * *
    (d) Every co-transfer agent shall respond within one business day 
of receipt to all inquiries from the recordkeeping transfer agent 
regarding records required to be provided by the co-transfer agent 
pursuant to Sec.  240.17ad-10(c).
* * * * *
    (f) Every recordkeeping transfer agent shall retain a record of all 
position detail deleted from the master securityholder file for a 
period of six years from the date of deletion.
    (g)
    (1) A registered transfer agent, in the event of any actual 
overissuance that such transfer agent caused and of which it has 
knowledge, shall, within 60 days of the discovery of such overissuance, 
buy in securities equal to the number of shares in the case of equity 
securities or the principal dollar amount in the case of debt 
securities. During the sixty-day period, the registered transfer agent 
shall devote diligent attention to resolving the overissuance and 
recovering the securities. This paragraph requires a buy-in only by the 
transfer agent that erroneously issued the securities giving rise to 
the overissuance, and applies only to those overissuances created by 
transfers or issuances subsequent to September 30, 1983.
    (2) If a transfer agent obtains a letter from the party holding the 
overissued securities that confirms that the overissued securities will 
be returned to the transfer agent not later than thirty days after the 
expiration of the sixty-day period, the transfer agent need not buy in 
securities by the sixtieth day. If, however, the securities are not 
returned to the transfer agent within the additional thirty-day period, 
the transfer agent immediately must execute the buy-in in accordance 
with paragraph (g)(1) of this section.
    (3) If the securities involved are covered by a surety bond 
indemnifying the transfer agent for all expenses incurred as a result 
of actual overissuance, the transfer agent need not buy in the 
securities. The transfer agent, however, shall devote diligent 
attention to resolving the overissuance and recovering the securities.
    (4) For purposes of this paragraph, discovery of the overissuance 
occurs when the transfer agent identifies the erroneously issued 
securities and the registered securityholder(s).
* * * * *
    (i) For purposes of this section, the term ``overissuance'' shall 
mean an out-of-balance condition wherein the securities issued and 
outstanding exceed the securities authorized and

[[Page 57057]]

outstanding, as reflected in the transfer agent's control book.
* * * * *
0
12. Amend Sec.  240.17Ad-11 sectional heading to read as follows:


Sec.  240.17ad-11   Reports regarding aged record differences, buy-ins 
and failure to post position detail to master securityholder and 
subsidiary files.

* * * * *
0
13. Revise the sectional numbering and Sec.  240.17Ad-12 to read as 
follows:


Sec.  240.17ad-12   Comprehensive risk management.

    (a) Every registered transfer agent shall establish, maintain, and 
enforce written policies and procedures reasonably designed to:
    (1) Ensure that all securities and funds in the transfer agent's 
possession, control, or custody are protected at all times against the 
risk of theft, loss, misappropriation, misuse, damage, destruction, and 
improper or unauthorized access; and
    (2) Identify, measure, monitor, and mitigate any material custody, 
operational, cybersecurity, and other risks posed by or associated with 
the transfer agent's business, activities, and operations.
    (b) All issuer, securityholder, and other third-party funds held by 
a registered transfer agent shall be maintained in a bank account 
designated as a ``for the benefit of'' account which shall be separate 
from any other bank account of the registered transfer agent.
    (c) Every registered transfer agent shall establish, maintain, and 
enforce a written business continuity plan that (i) identifies and 
addresses events that pose a significant risk of disrupting the 
transfer agent's operations; (ii) ensures the timely recovery of the 
transfer agent's records; (iii) enables the timely resumption of the 
transfer agent's operations and fulfillment of its responsibilities and 
obligations; and (iv) is tested, reviewed, and updated no less 
frequently than annually.
* * * * *
0
14. Amend Section 240.17Ad-13 by:
0
(a) Revising the sectional numbering and
0
(b) Removing and reserving paragraph (d)(2).
    The revisions read as follows:


Sec.  240.17ad-13   Annual study and evaluation of internal accounting 
control.

    (d) * * *
    (2) Reserved.
* * * * *
0
15. Amend Section 240.17Ad-17 by:
0
(a) Revising the sectional numbering and section heading;
0
(b) Adding paragraph (a)(3);
0
(c) Redesignating existing paragraph (a)(3) as (a)(4) and revising the 
paragraph;
0
(d) Revising paragraph (b)(2);
0
(e) Adding paragraph (b)(3);
0
(f) Revising paragraph (c)(1);
0
(g) Revising paragraph (c)(2);
0
(h) Revising paragraph (c)(3); and
0
(i) Revising paragraph (d).
    The revisions and additions read as follows:


Sec.  240.17ad-17   Lost securityholders, inactive securityholders, and 
unresponsive payees.

    (a) * * *
    (3) Every recordkeeping transfer agent whose master securityholder 
file includes accounts of inactive securityholders and every broker or 
dealer that has customer security accounts that include accounts of 
inactive securityholders shall exercise reasonable care to notify such 
securityholders. In exercising reasonable care to notify such 
securityholders, each such recordkeeping transfer agent and broker or 
dealer shall provide not less than two written notifications to each 
inactive securityholder stating that such inactive securityholder has 
not been active in its account. The notifications should further state 
that some jurisdictions may consider inactive accounts to be unclaimed 
or abandoned property subject to escheatment and describe the steps a 
securityholder may take to show activity in the account. Such 
notifications must be provided no later than six (6) months after the 
securityholder became an inactive securityholder and no later than six 
(6) months after providing the first notification. Such notifications 
need not be provided if the securityholder ceases to be an inactive 
securityholder prior to the notifications being provided. Such 
notifications may be sent by any method reasonably expected to reach 
the inactive securityholder.
    (4) A transfer agent, broker, or dealer need not conduct the 
searches set forth in paragraph (a)(1) of this section for a lost 
securityholder or provide the written notifications to an inactive 
securityholder as set forth in paragraph (a)(3) of this section if:
* * * * *
    (b) * * *
    (2) Lost securityholder means a securityholder:
    (i) To whom an item of correspondence that was sent to the 
securityholder has been returned as undeliverable; provided, however, 
that if such item is re-sent within one month to the lost 
securityholder, the transfer agent, broker, or dealer may deem the 
securityholder to be a lost securityholder as of the day the resent 
item is returned as undeliverable; and
    (ii) For whom the transfer agent, broker, or dealer has not 
received information regarding the securityholder's new address.
    (3) Inactive securityholder means a securityholder for whom the 
transfer agent, broker, or dealer has not observed any account activity 
for a period of 18 months. The term ``account activity'' by a 
securityholder includes any of the following actions regarding its 
account: electronically accessing the account, including account login 
or email access; any electronic communication with the transfer agent, 
broker, or dealer regarding the account; conducting a transaction in 
the account where the assets are held, including deposits or 
withdrawals of funds; indication of receipt of communications (such as 
read receipts); or any other affirmative indication or action that 
reasonably demonstrates that the securityholder is reachable and 
engaged with its account.
    (c)
    (1) The paying agent, as defined in paragraph (c)(2) of this 
section, shall provide not less than one written notification to each 
unresponsive payee, as defined in paragraph (c)(3) of this section, 
stating that such unresponsive payee has been sent a check that has not 
yet been negotiated or an electronic payment that was rejected and 
returned as undeliverable. Such notification may be sent with a check 
or other mailing subsequently sent to the unresponsive payee but must 
be provided no later than seven (7) months (or 210 days) after the 
sending of the not yet negotiated check or the rejected electronic 
payment. The paying agent shall not be required to send a written 
notice to an unresponsive payee if such unresponsive payee would be 
considered a lost securityholder by a transfer agent, broker, or 
dealer.
    (2) The term paying agent shall include any issuer, transfer agent, 
broker, dealer, investment adviser, indenture trustee, custodian, or 
any other person that accepts payments from the issuer of a security 
and distributes the payments to the holders of the security.
    (3) A securityholder shall be considered an unresponsive payee if a 
check is sent to the securityholder by the paying agent and the check 
is not negotiated before the earlier of the paying agent's sending the 
next regularly scheduled check, or the elapsing of six (6) months (or 
180 days) after the sending of the not yet negotiated check, or if an 
electronic

[[Page 57058]]

payment sent to the securityholder by the paying agent is rejected and 
returned as undeliverable to the paying agent. A securityholder shall 
no longer be considered an unresponsive payee when the securityholder 
negotiates the check or checks that caused the securityholder to be 
considered an unresponsive payee or provides updated electronic payment 
instructions that result in a successful electronic transfer of funds.
* * * * *
    (d) Every recordkeeping transfer agent, every broker or dealer that 
has customer security accounts, and every paying agent shall maintain 
records to demonstrate compliance with the requirements set forth in 
this section, which records shall include written procedures that 
describe the transfer agent's, broker's, dealer's, or paying agent's 
methodology for complying with this section, and shall retain such 
records in accordance with Rule 17ad-7(a) (Sec.  240.17ad-7(a)).
* * * * *
0
16. Section 240.17ad-30 is added to read as follows:


Sec.  240.17ad-30   Compliance.

    (a) Every registered transfer agent shall establish, maintain, and 
enforce written policies and procedures reasonably designed to:
    (1) Achieve compliance with the federal securities laws and the 
rules and regulations thereunder applicable to the transfer agent; and
    (2) Identify and remediate in a timely manner instances of non-
compliance with the policies and procedures established under paragraph 
(a)(1) of this section.
    (b) The policies and procedures established pursuant to paragraph 
(a) of this section shall be reviewed and approved by the transfer 
agent's board of directors or similar governing body no less frequently 
than annually or following material changes to either the transfer 
agent's operations or the federal securities laws and rules and 
regulations described in paragraph (a)(1) of this section.
0
17. Section 240.17ad-31 is added to read as follows:


Sec.  240.17ad-31   Restrictive legends.

    (a) With respect to each issue of securities it services on behalf 
of an issuer, every registered transfer agent shall:
    (1) Obtain from the issuer and maintain a current list of issuer 
employees on whose instructions the transfer agent is authorized to act 
regarding the placement and removal of restrictive legends; and
    (2) Refrain from acting on instructions from any person not 
included on the list required pursuant to paragraph (a)(1) of this 
section.
    (b) Every registered transfer agent shall refrain from facilitating 
any unregistered securities transaction, including but not limited to 
processing or recording (i) an original issuance of securities not 
registered pursuant to the Securities Act of 1933, (ii) a request to 
remove a restrictive legend or stop order on any security, or (iii) a 
purchase, sale, or transfer of a security by an affiliate, officer, or 
director of the issuer of the security, unless the transfer agent has a 
reasonable basis to believe that the transaction does not violate, or 
is not part of a chain of transactions that would violate, Section 5(a) 
of the Securities Act of 1933.
    (c) Non-exclusive safe harbor. A registered transfer agent may 
develop the reasonable basis required under paragraph (b) of this 
section if it:
    (1) is not aware of circumstances indicating that the transaction 
may violate, or is part of a chain of transactions that may violate, 
Section 5(a) of the Securities Act of 1933; and
    (2) obtains and reviews an opinion of counsel who is not an 
affiliate, officer, director, or employee of either the issuer or the 
individual or entity seeking to resell shares of the issuer that:
    (i) identifies the documents and information the counsel reviewed 
and relied upon in providing the analysis required under paragraph 
(c)(1)(iii) of this section; and
    (ii) analyzes the applicability and validity of a specific 
exemption from registration and, based on that analysis, opines that 
the specific transaction at issue may be conducted pursuant to the 
specific exemption from registration so identified; or
    (3) otherwise determines that the transaction may be conducted 
pursuant to a specific exemption from registration and is not aware of 
circumstances indicating that the transaction may violate, or is part 
of a chain of transactions that may violate, Section 5(a) of the 
Securities Act of 1933.
    (d) Any determination under paragraph (c)(3) of this section shall 
be supported by written documentation, reviewed and approved by 
management of the transfer agent, that:
    (1) identifies the specific exemption from registration pursuant to 
which the relevant transaction may be conducted;
    (2) identifies the documents and information the transfer agent 
reviewed and relied upon in making the determination under paragraph 
(c)(2) of this section; and
    (3) identifies and analyzes the specific facts, including the 
documents and information that establish and support such facts, that 
support the transfer agent's determination under paragraph (c)(3) of 
this section.

PART 249b--FURTHER FORMS, SECURITIES EXCHANGE ACT OF 1934

0
18. The general authority citation for part 249b continues to read as 
follows:

    Authority:  15 U.S.C. 78a et seq., unless otherwise noted;
* * * * *
0
19. Revise Form TA-1 (referenced in Sec.  249b.100).

    Note:  Form TA-1 is attached as Appendix A to this document. 
Form TA-1 will not appear in the Code of Federal Regulations.

0
20. Revise Form TA-2 (referenced in Sec.  249b.102).

    Note:  Form TA-2 is attached as Appendix B to this document. 
Form TA-2 will not appear in the Code of Federal Regulations.


    By the Commission.

    Dated: September 1, 2026.
Vanessa A. Countryman,
Secretary.

    Note:  The following appendices will not appear in the Code of 
Federal Regulations.

Appendix A--Form TA-1

Form TA-1

* * * * *
    The individual listed as the contact person in Question 1(f) 
must be authorized to receive all compliance communications for the 
registrant and have responsibility for disseminating them as 
appropriate within the registrant's organization.

1(f)(i). Contact Name:-------------------------------------------------

1(f)(ii). Contact Phone Number:----------------------------------------

1(f)(iii). Contact Email Address:--------------------------------------
* * * * *
3(f). Website Address:-------------------------------------------------
* * * * *
6(a). Is registrant registered with the Securities and Exchange 
Commission in any other capacity?
[ballot] Yes [ballot] No

If yes, provide registration type and SEC file number: __________

6(b). Does registrant have any other federal, state, or foreign 
registrations?
[ballot] Yes [ballot] No

If yes, provide the following information:

Name of Agency Issuing Registration (in English): __________

Registration Number, if any:-------------------------------------------

Provide the jurisdiction (check the appropriate box and provide the 
name of the jurisdiction):

[ballot] US Federal----------------------------------------------------

[ballot] US State or other US Jurisdiction __________


[[Page 57059]]


[ballot] Foreign Country Name (in English) __________
7. Does registrant have any control affiliates, as defined in 
Question 10?
[ballot] Yes [ballot] No

If yes, provide the names of all such affiliates and any applicable 
registrations in Schedule A.

8. Completion of Question 8 on this form is required by all 
independent, non-issuer registrants whose appropriate regulatory 
authority is the Securities and Exchange Commission. Those 
registrants who are not required to complete Question 8 should 
select ``Not Applicable.''

Is registrant a:

[ballot] Corporation

[ballot] Partnership

[ballot] Sole Proprietorship

[ballot] Limited Liability Company

[ballot] Trust

[ballot] Other---------------------------------------------------------

[ballot] Not Applicable

Section for Initial Registration and for Amendments Reporting 
Owners, Executive Officers, or Other Control Persons
* * * * *
10. Applicant and Control Affiliate Disciplinary History:

The following definitions apply for purposes of answering this 
Question 10.
    Control Affiliate--An individual or firm that directly or 
indirectly controls, is under common control with, or is controlled 
by applicant. Included are any employees identified in 8(a) of this 
form as exercising control. Excluded are any employees who perform 
solely clerical, administrative support or similar functions, or 
who, regardless of title, perform no executive duties or have no 
senior policy making authority.
* * * * *
Signature: Pursuant to Section 17(b) of the Securities Exchange Act 
of 1934, all records of registered transfer agents are subject to 
examination by SEC staff. If a registered transfer agent does not 
comply with Section 17(b), the Commission may seek all available 
relief against that transfer agent in district court and/or an 
administrative proceeding. Such relief includes, but is not limited 
to, an injunction, denial, suspension, and/or revocation of 
registration, and civil penalties. The registrant submitting this 
Form, and the person signing the Form, acknowledge that they 
understand and will comply with the requirement to make records 
available for examination. If, at any point, the firm believes it is 
unable to comply with its obligations to provide its records to SEC 
staff for examination, the firm should consider whether it needs to 
withdraw from registration. The registrant submitting this form, and 
as required Schedule A, and the executing official hereby represent 
that all information contained herein is true, correct, and 
complete.

11(a). Signature of Official Responsible for Form: __________

11(b). Telephone Number:-----------------------------------------------

11(c). Title of Signing Officer: _____

11(d). Date Signed (Month/Day/Year): __________

12. Related Documents/Attachments

12(a). File Name:------------------------------------------------------

12(b). Type of Attachment:

[ballot] Cover

[ballot] Correspondence

[ballot] Graphic

[ballot] Organizational Diagram
* * * * *

Form TA-1--Schedule A

Control Affiliates of the Registrant

Provide the name of any control affiliate of the registrant, and any 
federal, state, or foreign registration of such affiliate and the 
registration number. A separate response is required for each 
affiliate.

Name of affiliate:-----------------------------------------------------

Does the affiliate have an applicable federal, state, or foreign 
registration?
[ballot] Yes [ballot] No

If yes, provide the following information:

Name of Agency Issuing Registration (in English): __________

Registration Number, if any: _____

Provide the jurisdiction (check the appropriate box and provide the 
name of the jurisdiction):

[ballot] US Federal----------------------------------------------------

[ballot] US State or other US Jurisdiction __________

[ballot] Foreign Country Name (in English) __________
* * * * *

Instructions for Use of Form TA-1

* * * * *
    B. Who Must File. Pursuant to Section 17A(c)(1) of the Act, it 
is unlawful for a transfer agent to perform any transfer agent 
function with respect to any qualifying security unless that 
transfer agent is registered with its ARA. A qualifying security is 
any security registered under Section 12 of the Act. Thus, 
qualifying securities include securities registered on a national 
securities exchange pursuant to Section 12(b) of the Act as well as 
equity securities registered pursuant to Section 12(g)(1) of the 
Act. In addition, qualifying securities include equity securities of 
registered investment companies and certain insurance companies that 
would be required to be registered under Section 12(g) except for 
the exemptions provided by paragraphs (g)(2)(B) and (g)(2)(G), 
respectively, of Section 12, i.e., when the asset and shareholder 
criteria of Section 12(g)(1)(B) are met.
* * * * *

II. Special Instructions for Filing and Amending Form TA-1

* * * * *
    C. Registration. Registrants must provide full and complete 
responses in the appropriate format.
    1. Information relating to electronic filing. As an EDGAR filer, 
a registrant is required to provide the following:
    a. Whether the form is a ``live'' or ``test'' filing submission;
    b. Whether the registrant would like a Return Copy of the 
filing;
    c. the registrant's Central Index Key (``CIK'');
    d. the registrant's CIK Confirmation Code (``CCC'');
    e. the contact email address for the registrant. The contact 
provided in response to Question 1(f) must be an individual 
authorized to receive all compliance communications for the 
registrant with responsibility to disseminate them as appropriate 
within the registrant's organization; and
    f. the notification email address(es) for the registrant 
regarding the status of the submission.
    Detailed instructions regarding the above are provided in the 
EDGAR Filer Manual, Volume I (General Requirements). A registrant 
that is granted a continuing hardship exemption from electronic 
filing pursuant to Rule 202 of Regulation S-T, 17 CFR 232.202, need 
only to provide its CIK.
    2. In answering Question 3.a. of Form TA-1, Full Name of 
Registrant, provide the complete and accurate legal name of the 
entity that is registering as a transfer agent.
    3. In answering Question 3.b. of Form TA-1, the term Financial 
Industry Number Standard (FINS number) means a six digit number 
assigned by The Depository Trust Company (DTC) upon request to 
financial institutions engaged in activities involving securities. 
Registrants that do not have a FINS number may obtain one by 
requesting it following the steps described on the DTC website 
(www.dtcc.com).
    4. State in Question 3.c. the full address of the registrant's 
principal office where transfer agent activities are, or will be, 
performed; a post office box number is not acceptable. State in 
response to Question 3.d. the registrant's mailing address if 
different from the response to Question 3.c. You may provide a post 
office box number in response to Question 3.d.
    5. For the purpose of answering Question 5, a transfer agent is 
an affiliate of, or affiliated with, a person, if the transfer agent 
directly, or indirectly through one or more intermediaries, 
controls, or is controlled by, or is under common control with, that 
person.
    D. Questions 8 through 10. Only independent, non-issuer 
registrants are required to complete Questions 8 though 10. 
Registrants must provide the full names of the following owners, 
executive officers, or other control persons in response to Question 
8(a):
     Each Chief Executive Officer, Chief Financial Officer, 
Chief Operations Officer, Chief Legal Officer, Chief Compliance 
Officer, director, and any other individuals with similar status or 
functions.
     If the registrant is organized as a corporation, each 
shareholder that is a direct or indirect beneficial owner of 5% or 
more of a class of the registrant's equity securities.
     If the registrant is organized as a partnership, all 
general partners and each limited and special partner that have 
contributed, 5% or more of the registrant's capital.
     In the case of a trust, (i) a person that directly owns 
5% or more of a class of the

[[Page 57060]]

registrant's voting securities, or that has the right to receive 
upon dissolution, or has contributed, 5% or more of the registrant's 
capital, (ii) the trust, and (iii) each trustee.
     If the transfer agent is organized as a limited 
liability company (``LLC''), (i) each member that has the right to 
receive upon dissolution, or has contributed, 5% or more of the 
registrant's capital, and (ii) if managed by elected managers, all 
elected managers.
    For purposes of Form TA-1, the term ``person'' would be defined 
as an individual, partnership, corporation, trust, or other 
organization, while the term ``control'' would be defined as the 
power to direct, or cause the direction of, the management or 
policies of a person, whether through ownership, by contract, or 
otherwise. Any person that is a director, partner, or officer 
exercising executive responsibility (or having similar status or 
functions) or that directly or indirectly has the right to vote 25% 
or more of the voting securities or is entitled to 25% or more of 
the profits is presumed to be a control person.
* * * * *

Appendix B--Form TA-2

Form TA-2

* * * * *
    The individual listed as the contact person in Question 1(f) 
must be authorized to receive all compliance communications for the 
registrant and have responsibility for disseminating them as 
appropriate within the registrant's organization.

1(f)(i). Contact Name:-------------------------------------------------

1(f)(ii). Contact Phone Number:----------------------------------------

1(f)(iii). Contact Email Address:--------------------------------------
* * * * *
4(c). Total number of individual securityholder accounts, by 
security type, as of December 31:

------------------------------------------------------------------------
                                            Total number of individual
             Security type               securityholder accounts  (as of
                                                   December 31)
------------------------------------------------------------------------
Corporate Equity Securities (market cap
 <=$300 million).
Corporate Equity Securities (market cap
 >$300 million).
Corporate Debt Securities..............
Non-Exchange Traded Open End Investment
 Company Securities.
Exchange-Traded Funds..................
Closed End Investment Company
 Securities.
Limited Partnership Securities.........
Municipal Debt Securities..............
Other Securities.......................
                                        --------------------------------
    Total..............................
------------------------------------------------------------------------

4(d). Number of issues serviced by Registrant for which physical 
certificates were in use during the reporting period:------------------

4(e). Number of issues for which Registrant maintained the master 
securityholder file using distributed ledger technology, in whole or in 
part, during the reporting period:-------------------------------------

5(a). Number of employees engaged in transfer agent functions or 
activities incidental thereto during the reporting period:-------------

5(b). Registrant used the following Service Providers during the 
Reporting Period.

Check all that apply and provide name of service provider(s) that 
directly supports the performance of transfer agent functions:

[ballot] Bank(s):------------------------------------------------------

[ballot] Escrow Agent(s):----------------------------------------------

[ballot] Recordkeeping System Provider(s):-----------------------------

[ballot] Lost Securityholder Search Provider(s):-----------------------

[ballot] Printing and Mailing Services: SE2.---------------------------

[ballot] Call Center Provider(s):--------------------------------------

[ballot] Tokenization Agent(s):----------------------------------------

[ballot] Distributed Ledger Technology Platform(s):--------------------

6(a). Number of issues, by security type, for which Registrant 
provided the following services as of December 31:

--------------------------------------------------------------------------------------------------------------------------------------------------------
                                                               Number of issues for which Registrant provided the following services (as of December 31)
                                                             -------------------------------------------------------------------------------------------
                                                                                                               Provided
                        Security type                           Received     Maintained     Provided direct     direct       Provided        Provided
                                                               items for       master        registration      purchase      dividend      paying agent
                                                                transfer   securityholder    system (DRS)     plan (DPP)   reinvestment      services
                                                                               file(s)         services        services      services
--------------------------------------------------------------------------------------------------------------------------------------------------------
Corporate Equity Securities (market cap <=$300 million).....
Corporate Equity Securities (market cap >$300 million)......
Corporate Debt Securities...................................
Non-Exchange Traded Open End Investment Company Securities..
Exchange-Traded Funds.......................................
Closed End Investment Company Securities....................
Limited Partnership Securities..............................
Municipal Debt Securities...................................
Other Securities............................................
                                                             -------------------------------------------------------------------------------------------
    Total...................................................
--------------------------------------------------------------------------------------------------------------------------------------------------------

6(b). Number of issues, by tokenization model, serviced by the 
Registrant as of December 31:

[[Page 57061]]



----------------------------------------------------------------------------------------------------------------
                                                              Number of issues serviced by the registrant  by
                                                               tokenized security model (as of December 31)
                      Security type                      -------------------------------------------------------
                                                               Issuer-sponsored         Third party-sponsored
                                                             tokenized securities        tokenized securities
----------------------------------------------------------------------------------------------------------------
Corporate Equity Securities (market cap <=$300 million).
Corporate Equity Securities (market cap >$300 million)..
Corporate Debt Securities...............................
Non-Exchange Traded Open End Investment Company
 Securities.............................................
Exchange-Traded Funds...................................
Closed End Investment Company Securities................
Limited Partnership Securities..........................
Municipal Debt Securities...............................
Other Securities........................................
                                                         -------------------------------------------------------
    Total...............................................
----------------------------------------------------------------------------------------------------------------

7(a). For the reporting period, amount (in dollars) of:

 Dividend disbursements to security holders:-------------------

 Interest or coupon payments to security holders:--------------

 Principal payments to securityholders:------------------------

 Disbursements in connection with corporate actions to 
securityholders:-------------------------------------------------------

 Open end investment company purchases by securityholders:-----

 Open end investment company redemptions by securityholders:---

 Stock purchases by securityholders:---------------------------

 Other funds received from securityholders:--------------------

 Other funds disbursed to securityholders:---------------------

7(b). For the reporting period, amount (in units) of any in-kind 
distributions to securityholders:--------------------------------------
* * * * *
9(a). Total number of routine items received during the reporting 
period:----------------------------------------------------------------

9(b). Number of routine items that were not turned around or 
processed within the shorter of one business day or the time period 
specified in Rule 15c6-1(a) of the Act for each month of the 
reporting period.

------------------------------------------------------------------------
 
------------------------------------------------------------------------
January            .................  July
February           .................  August             ...............
March              .................  September          ...............
April              .................  October            ...............
May                .................  November           ...............
June               .................  December           ...............
------------------------------------------------------------------------

* * * * *
13. Related Documents/Attachments

13(a). File Name:------------------------------------------------------

13(b). Type of Attachment
[ballot] Cover
[ballot] Correspondence
[ballot] Graphic
[ballot] List of Issues Serviced as of December 31
* * * * *

Instructions for Use of Form TA-2

* * * * *

II. Special Instructions for Filing Form TA-2.

* * * * *
    C. Report of Transfer Agent Activities. Transfer agents must 
provide full and complete responses in the appropriate format.
    1. Information related to electronic filing. As an EDGAR filer, 
the transfer agent is required to provide the following:
    a. Whether the form is a ``live'' or ``test'' filing submission;
    b. Whether the transfer agent would like a Return Copy of the 
filing;
    c. The transfer agent's Central Index Key (``CIK'');
    d. The transfer agent's CIK Confirmation Code (``CCC'');
    e. The contact email address for the transfer agent. The contact 
provided in response to Question 1(f) must be an individual 
authorized to receive all compliance communications for the 
registrant with responsibility to disseminate them as appropriate 
within the registrant's organization; and
    f. The notification email address(es) for the transfer agent 
regarding the status of the submission.
    For more information regarding the above requirements see the 
EDGAR Filer Manual, Volume I (General Requirements). A transfer 
agent that is granted a continuing hardship exemption pursuant to 
Rule 202 of Regulation S-T, 17 CFR 232.202, need only provide its 
CIK.
* * * * *
    4. In answering Question 4, the number of individual 
securityholder accounts should be determined separately for each 
issue and then added together to arrive at the total reported in 
response to each question. For example, if the transfer agent 
maintains the master securityholder file for two securities, and one 
security has five individual securityholder accounts, while the 
other security has the same five individual securityholder accounts, 
the transfer agent should report 10 in response to Question 4.b. Any 
identical securityholders for the two securities should be counted 
separately for each issue for the purpose of responding to Question 
4.
    5. In answering Question 6, debt securities are to be counted as 
one issue per CUSIP number. Open-end investment company securities 
portfolios are to be counted as one issue per CUSIP number.
* * * * *
[FR Doc. 2026-18190 Filed 9-3-26; 8:45 am]
 BILLING CODE 8011-01-P