[Federal Register Volume 90, Number 137 (Monday, July 21, 2025)]
[Notices]
[Pages 34334-34335]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2025-13572]
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DEPARTMENT OF TRANSPORTATION
Federal Aviation Administration
[Docket No. FAA-2025-1861]
Agency Information Collection Activities: Requests for Comments;
Clearance of New Approval of Information Collection: Formal Complaints
Collection
AGENCY: Federal Aviation Administration (FAA), DOT.
ACTION: Notice and request for comments.
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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, FAA
invites public comments about our intention to request Office of
Management and Budget (OMB) approval for an information collection. The
collection involves the filing of a complaint with the FAA alleging a
violation of any requirement, rule, regulation, or order issued under
certain statutes within the jurisdiction of the FAA. The FAA will use
the information collected to determine if the alleged violation
warrants investigation or action.
DATES: Written comments should be submitted by September 16, 2025.
ADDRESSES: Please send written comments:
By Electronic Docket: www.regulations.gov (Enter docket number into
search field).
By mail: Nicholas (Cole) R. Milliard, Aviation Litigation Division,
AGC-300, 800 Independence Ave. SW, Washington, DC 20591.
By fax: (202) 267-5106.
FOR FURTHER INFORMATION CONTACT: Nicholas (Cole) R. Milliard by email
at: [email protected]; phone: (202) 704-0389.
SUPPLEMENTARY INFORMATION:
Public Comments Invited: You are asked to comment on any aspect of
this information collection, including (a) Whether the proposed
collection of information is necessary for FAA's performance; (b) the
accuracy of the estimated burden; (c) ways for FAA to enhance the
quality, utility and clarity of the information collection; and (d)
[[Page 34335]]
ways that the burden could be minimized without reducing the quality of
the collected information. The agency will summarize and/or include
your comments in the request for OMB's clearance of this information
collection.
OMB Control Number: N/A.
Title: Formal Complaints Collection.
Form Numbers: N/A.
Type of Review: New information collection.
Background: Under 14 CFR 13.5(b), a formal complaint must: (1) Be
submitted to the FAA in writing; (2) be identified as a complaint
seeking an appropriate order or other enforcement action; (3) identify
the subjects of the complaint; (4) state the specific statute, rule,
regulation, or order that each subject allegedly violated; (5) contain
a concise but complete statement of the facts relied upon to
substantiate each allegation; (6) include the name, address, telephone
number, and email of the person filing the complaint; and (7) be signed
by the person filing the complaint or an authorized representative.
After the FAA confirms that the complaint meets these requirements and
the limitations in 14 CFR 13.3(d) and 13.5(a), it sends a copy of the
complaint to the subjects of the complaint and gives them an
opportunity to submit a written answer. If a complaint does not meet
these requirements, it is considered a report of violation under 14 CFR
13.2.
The FAA uses the information in the complaint and answer to
determine if there are reasonable grounds for investigating the
complaint. If the FAA determines there are reasonable grounds, the FAA
proceeds with an investigation. If not, the FAA may dismiss the
complaint and give the reason for dismissal in writing to both the
person who filed the complaint and the subjects of the complaint.
This collection had been approved in February 2022 (OMB Control No.
2120-0795) but was discontinued in February 2025 for internal agency
review of the collection before restarting it.
Respondents: Formal complaints are typically submitted by an
individual or organization. Almost all formal complaints are evenly
split between three basic categories (complainant listed first):
Individual vs. individual, individual vs. organization, and
organization vs. organization.
Frequency: The FAA estimates this collection of information would
result in about seven formal complaints per year based on FAA data.
Estimated Average Burden per Response: The estimated average burden
on the public for each complaint and response under Sec. 13.5 is eight
hours. It would take an individual about four hours to write a formal
complaint acceptable under Sec. 13.5. The FAA estimates it would take
the subject of the complaint about four hours to write an answer to the
complaint.
The estimated average burden on the FAA for each complaint is eight
hours. A complaint would take the FAA no more than four hours to review
to confirm it meets the requirements as laid out in 14 CFR 13.5(b). The
FAA would take an additional hour to send the complaint to the subjects
of that complaint. The FAA would then take another estimated three
hours to determine if an investigation would be necessary.
Estimated Total Annual Burden: The FAA estimates the total annual
combined (public + FAA) annual burden and cost of the information
requirements to be about 112 hours.
For the public, the estimated total annual hourly burden would be
56 hours. For the FAA, the estimated total annual hourly burden would
be 56 hours.
Issued in College Park, Georgia.
Taneesha Dobyne Marshall,
Assistant Chief Counsel for Aviation Litigation, Aviation Litigation
Division, AGC-300.
[FR Doc. 2025-13572 Filed 7-18-25; 8:45 am]
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