[Federal Register Volume 89, Number 155 (Monday, August 12, 2024)]
[Notices]
[Pages 65707-65708]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-17850]


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DEPARTMENT OF TRANSPORTATION

Federal Transit Administration

[FTA Docket No. FTA 2024-0006]


Agency Information Collection Activity Under OMB Review: Survey 
of FTA Stakeholders

AGENCY: Federal Transit Administration, Department of Transportation.

ACTION: Notice of request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995, this 
notice announces the intention of the

[[Page 65708]]

Federal Transit Administration (FTA) to request the Office of 
Management and Budget (OMB) to approve a request for an extension 
without change to an existing information collection: Survey of FTA 
Stakeholders.

DATES: Comments must be submitted before October 11, 2024.

ADDRESSES: To ensure that your comments are not entered more than once 
into the docket, submit comments identified by the docket number by 
only one of the following methods:
    1. Website: https://www.regulations.gov. Follow the instructions 
for submitting comments on the U.S. Government electronic docket site. 
All electronic submissions must be made to the U.S. Government 
electronic docket site at https://www.regulations.gov. Commenters 
should follow the directions below for mailed and hand-delivered 
comments.
    2. Fax: 202-366-7951.
    3. Mail: U.S. Department of Transportation, 1200 New Jersey Avenue 
SE, Docket Operations, M-30, West Building, Ground Floor, Room W12-140, 
Washington, DC 20590-0001.
    4. Hand Delivery: U.S. Department of Transportation, 1200 New 
Jersey Avenue SE, Docket Operations, M-30, West Building, Ground Floor, 
Room W12-140, Washington, DC 20590-0001 between 9 a.m. and 5 p.m., 
Monday through Friday, except Federal holidays.
    Instructions: You must include the agency name and docket number 
for this notice at the beginning of your comments. Submit two copies of 
your comments if you submit them by mail. For confirmation that FTA has 
received your comments, include a self-addressed stamped postcard. Note 
that all comments received, including any personal information, will be 
posted and will be available to internet users, without change, to 
https://www.regulations.gov. You may review DOT's complete Privacy Act 
Statement in the Federal Register published April 11, 2000, (65 FR 
19477), or you may visit https://www.regulations.gov.
    Docket: For access to the docket to read background documents and 
comments received, go to https://www.regulations.gov at any time. 
Background documents and comments received may also be viewed at the 
U.S. Department of Transportation, 1200 New Jersey Avenue SE, Docket 
Operations, M-30, West Building, Ground Floor, Room W12-140, 
Washington, DC 20590-0001 between 9 a.m. and 5 p.m., Monday through 
Friday, except Federal holidays.

FOR FURTHER INFORMATION CONTACT: Alexandra Galanti at 202-366-5129 or 
[email protected].

SUPPLEMENTARY INFORMATION: Interested parties are invited to send 
comments regarding any aspect of this information collection, 
including: (1) the necessity and utility of the information collection 
for the proper performance of the functions of the FTA; (2) the 
accuracy of the estimated burden; (3) ways to enhance the quality, 
utility, and clarity of the collected information; and (4) ways to 
minimize the collection burden without reducing the quality of the 
collected information. Comments submitted in response to this notice 
will be summarized and/or included in the request for
    OMB approval of this information collection.
    Title: Survey of FTA Stakeholders.
    OMB Number: 2132-0564.
    Background: The Federal Transit Administration (FTA) is requesting 
an extension without change to the customer service survey of its 
stakeholders. FTA is required to identify its stakeholders and address 
how the agency will provide services in a manner that seeks to 
streamline service delivery and improve the experience of its 
customers. FTA is seeking a three-year approval of an existing 
information collection that will allow FTA to collect data from transit 
agencies, states, tribal governments, and metropolitan planning 
organizations. FTA will utilize the survey to assess how its services 
are perceived by its customers, learn about opportunities for 
improvement and establish goals to measure results. The data captured 
from the survey will provide this information and enable FTA to make 
improvements where necessary. The survey will be limited to data 
collections that solicit voluntary opinions and will not involve 
information that is required by regulations. Respondents are split into 
two groups. Group A includes Chief Executive Officers (CEOs) and other 
executive leaders of transit agencies, state DOTs, and other FTA 
stakeholders. Group B includes unit supervisors and professional staff 
such as engineers, urban planners and budget analysts from the same 
organizations. FTA will utilize the survey to assess how its services 
are perceived by its customers, learn about opportunities for 
improvement and establish goals to measure results. The information 
obtained from the survey will provide insights into customer or 
stakeholder perceptions, experiences and expectations; provide an early 
warning of issues with service; or focus attention on areas where 
communication, training or changes in operations might improve delivery 
of products or services.
    Respondents: State Departments of Transportation (DOTs), 
Metropolitan Planning Organizations (MPOs), Transit Authorities, 
States, and Local Government Units, Indian Tribes.
    Estimated Total Number of Respondents: 8,177.
    Estimated Total Number of Responses: 8,177.
    Estimated Total Annual Burden: 1,022 hours.
    Frequency: Biennial.

Kusum Dhyani,
Director, Office of Management Planning.
[FR Doc. 2024-17850 Filed 8-9-24; 8:45 am]
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