[Federal Register Volume 89, Number 131 (Tuesday, July 9, 2024)]
[Notices]
[Page 56347]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-15043]


-----------------------------------------------------------------------

DEPARTMENT OF DEFENSE

Office of the Secretary

[Docket ID: DoD-2024-HA-0075]


Proposed Collection; Comment Request

AGENCY: The Office of the Assistant Secretary of Defense for Health 
Affairs (OASD(HA)), Department of Defense (DoD).

ACTION: 60-Day information collection notice.

-----------------------------------------------------------------------

SUMMARY: In compliance with the Paperwork Reduction Act of 1995, the 
Defense Health Agency (DHA) announces a proposed public information 
collection and seeks public comment on the provisions thereof. Comments 
are invited on: whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information shall have practical utility; the 
accuracy of the agency's estimate of the burden of the proposed 
information collection; ways to enhance the quality, utility, and 
clarity of the information to be collected; and ways to minimize the 
burden of the information collection on respondents, including through 
the use of automated collection techniques or other forms of 
information technology.

DATES: Consideration will be given to all comments received by 
September 9, 2024.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
    Federal eRulemaking Portal: http://www.regulations.gov. Follow the 
instructions for submitting comments.
    Mail: Department of Defense, Office of the Assistant to the 
Secretary of Defense for Privacy, Civil Liberties, and Transparency, 
Regulatory Directorate, 4800 Mark Center Drive, Mailbox #24, Suite 
08D09, Alexandria, VA 22350-1700.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
internet at http://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: To request more information on this 
proposed information collection or to obtain a copy of the proposal and 
associated collection instruments, please write to Defense Health 
Agency, 7700 Arlington Blvd., Falls Church, VA 22042, Amanda Grifka, 
703-681-1771.

SUPPLEMENTARY INFORMATION: 
    Title; Associated Form; and OMB Number: Joint Outpatient Experience 
Surveys (JOES); OMB Control Number 0720-JOES.
    Needs and Uses: The core objective of the JOES surveys is to 
systematically assess Military Health System (MHS) beneficiaries' 
perceptions of their outpatient care quality when received directly at 
Military Treatment Facilities and through civilian network providers 
reimbursed by the MHS. Data insights guide efforts to optimize care 
delivery across the MHS. The JOES survey suite leverages industry best 
practices to regularly measure patient satisfaction across the facets 
of outpatient care. Data-driven insights from this comprehensive 
assessment inform systematic quality improvement efforts for healthcare 
delivery optimization across the MHS. JOES instruments include: JOES, 
JOES-CAHPS, JOES-Dental, JOES-Ambulatory, JOES Walk-in Contraceptive 
Clinic, and JOES-Emergency Department. The JOES-CAHPS surveys adhere to 
industry protocols outlined by the Clinician & Group Consumer 
Assessment of Healthcare Providers and Systems (CG-CAHPS) for measuring 
patient satisfaction.
    Affected Public: Individuals or households.
    Annual Burden Hours: 25,833.
    Number of Respondents: 310,000.
    Responses per Respondent: 1.
    Annual Responses: 310,000.
    Average Burden per Response: 5 minutes.
    Frequency: On occasion.

    Dated: July 2, 2024.
Aaron T. Siegel,
Alternate OSD Federal Register Liaison Officer, Department of Defense.
[FR Doc. 2024-15043 Filed 7-8-24; 8:45 am]
BILLING CODE 6001-FR-P