[Federal Register Volume 89, Number 70 (Wednesday, April 10, 2024)]
[Notices]
[Page 25263]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2024-07548]


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FEDERAL COMMUNICATIONS COMMISSION

[OMB 3060-0874; FR ID 212077]


Information Collection Being Reviewed by the Federal 
Communications Commission

AGENCY: Federal Communications Commission.

ACTION: Notice and request for comments.

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SUMMARY: As part of its continuing effort to reduce paperwork burdens, 
and as required by the Paperwork Reduction Act of 1995 (PRA), the 
Federal Communications Commission (FCC or Commission) invites the 
general public and other Federal agencies to take this opportunity to 
comment on the following information collection(s). Comments are 
requested concerning: whether the proposed collection of information is 
necessary for the proper performance of the functions of the 
Commission, including whether the information shall have practical 
utility; the accuracy of the Commission's burden estimate; ways to 
enhance the quality, utility, and clarity of the information collected; 
ways to minimize the burden of the collection of information on the 
respondents, including the use of automated collection techniques or 
other forms of information technology; and ways to further reduce the 
information collection burden on small business concerns with fewer 
than 25 employees. The FCC may not conduct or sponsor a collection of 
information unless it displays a currently valid Office of Management 
and Budget (OMB) control number. No person shall be subject to any 
penalty for failing to comply with a collection of information subject 
to the PRA that does not display a valid OMB control number.

DATES: Written comments should be submitted on or before June 10, 2024. 
If you anticipate that you will be submitting comments but find it 
difficult to do so within the period of time allowed by this notice, 
you should advise the contacts below as soon as possible.

ADDRESSES: Direct all PRA comments to Cathy Williams, FCC, via email to 
[email protected] and to [email protected].

FOR FURTHER INFORMATION CONTACT: For additional information about the 
information collection, contact Cathy Williams at (202) 418-2918.

SUPPLEMENTARY INFORMATION: 
    OMB Control Number: 3060-0874.
    Title: Consumer Complaint Center: Informal Consumer Complaints.
    Form Number: N/A.
    Type of Review: Revision of a currently approved collection.
    Respondents: Individuals or households; Business or other for-
profit entities; Not for profit institutions; State, Local or Tribal 
Government.
    Number of Respondents and Responses: 269,680 respondents; 269,680 
responses.
    Estimated Time per Response: 15 minutes (.25 hour) to 1 hour.
    Frequency of Response: On occasion reporting requirement.
    Obligation to Respond: Voluntary. The statutory authority for this 
collection is contained in 47 U.S.C. 208 and 47 U.S.C. 1754(e).
    Total Annual Burden: 68,000 hours.
    Total Annual Cost: None.
    Needs and Uses: The Commission consolidated all of the FCC informal 
consumer complaint intake into an online consumer complaint portal, 
which allows the Commission to better manage the collection of informal 
consumer complaints. Informal consumer complaints consist of informal 
consumer complaints, inquiries and comments. This revised information 
collection requests OMB approval for the addition of a layer of 
consumer reported complaint information related to digital 
discrimination complaints. In addition, changes to certain complaint 
forms to improve the clarity, ease of use and utility of the CCC.
    This will allow the Commission to process consumer complaints more 
efficiently and provide more detailed data to inform enforcement and 
policy efforts.

Federal Communications Commission.
Marlene Dortch,
Secretary, Office of the Secretary.
[FR Doc. 2024-07548 Filed 4-9-24; 8:45 am]
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