[Federal Register Volume 88, Number 219 (Wednesday, November 15, 2023)]
[Notices]
[Pages 78443-78448]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-25167]
[[Page 78443]]
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SOCIAL SECURITY ADMINISTRATION
[Docket No: SSA-2023-0043]
Agency Information Collection Activities: Proposed Request and
Comment Request
The Social Security Administration (SSA) publishes a list of
information collection packages requiring clearance by the Office of
Management and Budget (OMB) in compliance with Public Law 104-13, the
Paperwork Reduction Act of 1995, effective October 1, 1995. This notice
includes revisions of OMB-approved information collections, and one new
information collection for OMB-approval.
SSA is soliciting comments on the accuracy of the agency's burden
estimate; the need for the information; its practical utility; ways to
enhance its quality, utility, and clarity; and ways to minimize burden
on respondents, including the use of automated collection techniques or
other forms of information technology. Mail, email, or fax your
comments and recommendations on the information collection(s) to the
OMB Desk Officer and SSA Reports Clearance Officer at the following
addresses or fax numbers.
(OMB), Office of Management and Budget, Attn: Desk Officer for SSA,
Fax: 202-395-6974
(SSA), Social Security Administration, OLCA, Attn: Reports Clearance
Director, Mail Stop 3253 Altmeyer, 6401 Security Blvd., Baltimore, MD
21235, Fax: 833-410-1631, Email address: [email protected]
Or you may submit your comments online through https://www.reginfo.gov/public/do/PRAmain by clicking on Currently under
Review--Open for Public Comments and choosing to click on one of SSA's
published items.
Please reference Docket ID Number [SSA-2023-0043] in your submitted
response.
I. The information collections below are pending at SSA. SSA will
submit them to OMB within 60 days from the date of this notice. To be
sure we consider your comments, we must receive them no later than
January 16, 2024. Individuals can obtain copies of the collection
instruments by writing to the above email address.
1. Beyond Benefits Study (BBS)--0960-NEW. The BBS will provide SSA
with information regarding the needs of individuals who, due to medical
improvement or a change in eligibility, have ``exited'' (called
Exiters), or are likely to ``exit'' (called Possible Exiters) the
Social Security Disability Insurance (SSDI) program, the Supplemental
Security Income (SSI) program, or both. The BBS will provide SSA with a
clearer understanding of the challenges and needs of the target
population as Exiters leave the safety net and security of disability
benefits and attempt to return to work. SSA will use the findings from
the BBS to identify potential interventions and policies to help
Exiters and Possible Exiters achieve sustainable, substantial work
leading to self-sufficiency.
In seeking to understand the needs (e.g., service, medical, and
employment) of Exiters and Possible Exiters, the study aims to answer
three primary research questions: (1) what are the service, medical,
and employment needs required to achieve sustainable, substantive
employment among individuals who exit SSDI/SSI programs; (2) what are
the types of services, resources, and interventions that will help
exiting individuals obtain and retain employment, and should SSA
consider a larger test study; and (3) what policy recommendations will
facilitate substantive and sustainable employment among individuals who
exit SSDI/SSI programs?
The BBS will help SSA answer these questions by collecting data
through surveys, interviews, and focus groups. Quantitative data
collection via the survey will include 4,000 participants stratified by
exit status and other criteria. The sample will include 2,000 Possible
Exiters, 1,000 Short-term Exiters (have exited within the last year),
and 1,000 Long-term Exiters (have exited within the last 1-5 years)
with 75% of respondents in each group having a high-scoring likelihood
of medical improvement based on the Continuing Disability Review (CDR)
profiling model. The sample will be further stratified by program type
(SSDI versus SSI) and by recommended determinants of self-sufficiency
(e.g., age, type of impairment, and urban or rural locality).
The Motivational Interviewing Pilot Test will recruit 50 Exiters to
participate in six sessions. During these sessions, motivational
interviewers assess each participant's readiness to return to work
using a standardized screener and explore the interest and motivation
relating to obtaining and retaining employment as well as career
advancement. Participants who drop out after the first session will be
replaced.
Data collection via the interviews and focus groups will include
(1) qualitative in-depth interviews with Exiters and Possible Exiters
(70 individuals); (2) ten focus groups with Exiters and Possible
Exiters (140 individuals, total); (3) two focus groups with service
providers (20 individuals, total); (4) in-depth interviews with state
and agency leadership (30 individuals); and, (5) a focus group with the
motivational interview (MI) practitioners (five individuals). The
respondents are individuals who have volunteered to take part in the
study and are exiting (Exiters) or may be exiting (Possible Exiters)
SSA's disability program(s) due to medical improvement or changes in
eligibility; vocational service providers; state and agency leadership;
and motivational interviewers.
Type of Request: Request for a new information collection.
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Average
Average theoretical Total annual
Study component Number of Frequency of burden per Total burden hourly cost opportunity
respondents responses response hours amount cost (dollars)
(minutes) (dollars) * **
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Interviews with Exiters and Possible Exiters (icl. 70 1 65 76 * $12.81 ** $974
Informed consent and pre-collection questions).........
Focus groups with Exiters and Possible Exiters (icl. 140 1 65 152 * 12.81 ** 1,947
Informed consent and pre-collection questions).........
Focus group with service providers (icl. Informed 20 1 65 22 * 24 ** 528
consent and pre-collection questions)..................
Focus group with motivational interviewer practitioners 5 1 65 5 * 35 ** 175
(icl. Informed consent)................................
In-depth interviews with state and agency leadership 30 1 65 33 * 56 ** 1,848
(icl. Informed consent and pre-collection questions)...
Survey (icl. Informed consent and pre-collection 4,000 1 50 3,333 * 12.81 ** 42,696
questions).............................................
MI Pilot (icl. Informed consent and pre-collection 50 6 60 300 * 12.81 ** 3,843
questions).............................................
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[[Page 78444]]
Total............................................... 4,315 4,565 .............. 3,921 .............. ** 52,011
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* We base this figure on average DI payments wages for disability recipients as reported by SSA data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
2. Help America Vote Act--0960-0706. House Rule 3295, the Help
America Vote Act of 2002, mandates that States verify the identities of
newly registered voters. When newly registered voters do not have
driver's licenses or State-issued ID cards, they must supply the last
four digits of their Social Security number to their local State
election agencies for verification. The election agencies forward this
information to their State Motor Vehicle Administration (MVA) and the
State MVA inputs the data into the American Association of MVAs, a
central consolidation system that routes the voter data to SSA's Help
America Vote Verification (HAVV) system. Once SSA's HAVV system
confirms the identity of the voter, the information returns along the
same route in reverse until it reaches the State election agency. The
respondents are the State MVAs seeking to confirm voter identities.
Type of Request: Revision of an OMB-approved information
collection.
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Average
Average burden Estimated total theoretical Total annual
Modality of completion Number of Frequency of Number of per response annual burden hourly cost opportunity
respondents response responses (minutes) (hours) amount cost (dollars)
(dollars) * **
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HAVV............................. 48 102,200 4,905,600 2 163,520 $22.07 * $3,608,886 **
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* We based this figure on average local government information and records clerk's salary shown on the Bureau of Labor Statistic's website (https://www.bls.gov/oes/current/oes434199.htm).
** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
II. SSA submitted the information collections below to OMB for
clearance. Your comments regarding these information collections would
be most useful if OMB and SSA receive them 30 days from the date of
this publication. To be sure we consider your comments, we must receive
them no later than December 15, 2023. Individuals can obtain copies of
these OMB clearance packages by writing to the
[email protected].
1. Application for a Social Security Number (SSN) Card, the Social
Security Number Application Process (SSNAP), and Internet SSN
Replacement Card (iSSNRC) Application--20 CFR 422.103-422.110--0960-
0066. SSA collects information on the SS-5 (used in the United States)
and SS-5-FS (used outside the United States) to issue original or
replacement Social Security cards. SSA also enters the application data
into the SSNAP application when issuing a card via telephone or in
person. In addition, hospitals collect the same information on SSA's
behalf for newborn children through the Enumeration at Birth (EAB)
process. In this process, parents of newborns provide hospital birth
registration clerks with information required to register these
newborns. Hospitals send this information to State Bureaus of Vital
Statistics (BVS), and they send the information to SSA's National
Computer Center. SSA then uploads the data to the SSA mainframe along
with all other enumeration data, and we assign the newborn a SSN and
issue a Social Security card. The vast majority of applications for
original SSN cards utilize EAB. In addition, the iSSNRC internet
application collects information similar to the paper SS-5 for no-
change replacement SSN cards for adult U.S. citizens. The iSSNRC
modality allows certain applicants for SSN replacement cards to
complete the internet application and submit the required evidence
online rather than completing a paper Form SS-5. Finally, oSSNAP
collects information similar to that which we collect on the paper SS-5
for no change situations, with the exception of name change, new or
replacement SSN cards for U.S. Citizens (adult and minor children), and
replacement cards only for non-U.S. citizens. oSSNAP allows these
applicants for new or replacement SSN cards to start the application
process on-line, receive a list of evidentiary documents, and then
submit the application data to SSA for further processing by SSA
employees. Applicants then visit a local SSA office to complete the
application process. In some instances, SSA collects race and ethnicity
information as part of the SSN card application process. Response to
the race and ethnicity questions is voluntary. SSA plans to expand the
EAB process to include SSA receipt of race and ethnicity information
for the newborn and parent(s) when the parent(s) consent to release of
this voluntary information. Obtaining parental consent for this new
data will require States and Jurisdictions to add questions to collect
a newborn's race and ethnicity information. This will also require BVS
to electronically share the race and ethnicity of parent(s) and
newborns, for instances when the record shows the state of jurisdiction
obtained parental consent, consistent with the EAB process. The
respondents for this information collection are applicants for original
and replacement Social Security cards, or individuals who wish to
change information in their SSN records, who use any of the modalities
described above.
Type of Request: Revision of an OMB-approved information
collection.
[[Page 78445]]
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Average
Average Estimated theoretical Average wait Total annual
Application scenario Number of Frequency of burden per total annual hourly cost time in field opportunity cost
respondents response response burden (hours) amount office (dollars) ***
(minutes) (dollars) * (minutes) **
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EAB Modality
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Hospital staff who relay the State 3,759,517 1 5 313,293 * $24.49 ** 0 *** $7,672,546
birth certificate information to the
BVS and SSA through the EAB process.
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iSSNRC Modality
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Adult U.S. Citizens requesting a 3,002,698 1 5 250,225 * 29.76 ** 0 *** 7,447,589
replacement card with no changes
through the iSSNRC..................
Adult U.S. Citizens requesting a 1,312 1 5 109 * 29.76 ** 0 *** 3,244
replacement card with a name change
through iSSNRC......................
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oSSNAP Modality
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Adult U.S. Citizens providing 822,104 1 5 68,509 * 29.76 ** 24 *** 11,825,136
information to receive a replacement
card through the oSSNAP \+\.........
Adult U.S. Citizens providing 37,323 1 5 3,110 * 29.76 ** 24 *** 536,841
information to receive an original
card through the oSSNAP \+\.........
Adult Non-U.S. Citizens providing 204,081 1 5 17,007 * 29.76 ** 24 *** 2,935,497
information to receive an original
card through the oSSNAP \+\.........
Adult Non-U.S. Citizens providing 84,635 1 5 7,053 * 29.76 ** 24 *** 1,217,392
information to receive a replacement
card through the oSSNAP\+\..........
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SSNAP/SS-5 Modality
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Respondents who do not have to 6,973,505 1 9 1,046,026 * 29.76 ** 24 *** 114,142,337
provide parents' SSNs...............
Respondents whom we ask to provide 207,521 1 9 31,128 * 29.76 ** 24 *** 3,396,717
parents' SSNs (when applying for
original SSN cards for children
under age 12).......................
Applicants age 12 or older who need 1,113,144 1 10 185,524 * 29.76 ** 24 *** 18,772,072
to answer additional questions so
SSA can determine whether we
previously assigned an SSN..........
Applicants asking for a replacement 6,703 1 60 6,703 * 29.76 ** 24 *** 279,268
SSN card beyond the allowable limits
(i.e., who must provide additional
documentation to accompany the
application)........................
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Enumeration Quality Review
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Authorization to SSA to obtain 500 1 15 125 * 29.76 ** 24 *** 9,672
personal information cover letter...
Authorization to SSA to obtain 500 1 15 125 * 29.76 ** 24 *** 9,672
personal information follow-up cover
letter..............................
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Grand Total
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Totals............................... 16,213,543 .............. .............. 1,928,937 .............. .............. *** 168,247,983
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\+\ The number of respondents for this modality is an estimate based on google analytics data for the SS-5 form downloads from SSA.Gov.
* We based this figure on average Hospital Records Clerks (https://www.bls.gov/oes/current/oes292098.htm), and average U.S. worker's hourly wages
(https://www.bls.gov/oes/current/oes_nat.htm) as reported by the U.S. Bureau of Labor Statistics.
** We based this figure on the average FY 2023 wait times for field offices, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
2. Agreement to Sell Property--20 CFR 416.1240-416.1245--0960-0127.
Individuals or couples who are otherwise eligible for SSI payments, but
whose resources exceed the allowable limit, may receive conditional
payments if they agree to dispose of the excess non-liquid resources
and make repayments. SSA uses Form SSA-8060-U3 to document this
agreement, and to ensure the individuals understand their obligations.
Respondents are applicants for and recipients of SSI payments who will
be disposing of excess non-liquid resources.
Type of Request: Revision of an OMB-approved information
collection.
[[Page 78446]]
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Average wait
Average Average time in field Total annual
Number of Frequency of burden per Estimated theoretical office or for opportunity
Modality of completion respondents response response total annual hourly cost teleservice cost (dollars)
(minutes) burden (hours) amount centers ***
(dollars) * (minutes) **
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SSA-8060-U3 (telephone interview)....... 10,000 1 20 3,333 * $29.76 ** 19 *** $193,440
SSA-8060-U3 (paper)..................... 10,000 1 20 3,333 * 29.76 ** 24 *** 218,230
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Total............................... 20,000 .............. .............. 6,666 .............. .............. *** 411,6710
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* We based this figures on average U.S. citizen's hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_nat.htm).
** We based this figure on the average FY 2023 wait times for field offices and teleservice centers, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
3. Work Activity Report (Self-Employment)--20 CFR 404.1520(b),
404.1571-404.1576, 404.1584-404.1593, and 416.971-416.976--0960-0598.
SSA uses Form SSA-820-BK to determine initial or continuing eligibility
for: (1) Title II SSDI; or (2) Title XVI SSI payments. Under Titles II
and XVI of the Social Security Act, recipients receive disability
benefits and SSI payments based on their inability to engage in
substantial gainful activity (SGA) due to a physical or mental
condition. Therefore, when the recipients resume work, they must report
their work so SSA can evaluate and determine by law whether they
continue to meet the disability requirements. SSA uses Form SSA-820-BK
to obtain information on self-employment activities of Social Security
Title II and XVI disability applicants and recipients. SSA uses the
data we obtain to evaluate disability claims, and to help us determine
if the claimant meets current disability provisions under Titles II and
XVI. Since applicants for disability benefits or payments must prove an
inability to perform any kind of SGA generally available in the
national economy for which we expect them to qualify based on age,
education, and work experience, any work an applicant performed until,
or subsequent to, the date the disability allegedly began, affects our
disability determination. The respondents are applicants and claimants
for SSI payments or SSDI benefits.
Type of Request: Revision of an OMB-approved information
collection.
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Average wait
Average Average time in field Total annual
Number of Frequency of burden per Estimated theoretical office or for opportunity
Modality of completion respondents response response total annual hourly cost teleservice cost (dollars)
(minutes) burden (hours) amount centers ***
(dollars) * (minutes) **
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SSA-820-BK (in Office).................. 12,144 1 30 6,072 * $12.81 ** 24 *** $140,013
SSA-820-BK (phone)...................... 36,428 1 30 18,214 * 12.81 ** 19 *** 381,085
SSA-820-BK (paper)...................... 48,571 1 30 24,286 * 12.81 0 *** 311,104
SSA-820-APP (online submission)......... 2,857 1 30 1,429 * 12.81 0 *** 18,305
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* We based this figure on average DI payments, as reported in SSA's disability insurance payment data (https://www.ssa.gov/legislation/2023factsheet.pdf).
** We based this figure on the average FY 2023 wait times for field offices and teleservice centers, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
4. Social Security's Public Credentialing and Authentication
Process--20 CFR 401.45 and 402--0960-0789.
Background
Authentication is the foundation for secure, online transactions.
Identity authentication is the process of determining, with confidence,
that someone is who he or she claims to be during a remote, automated
session. It comprises three distinct factors: something you know;
something you have; and something you are. Single-factor authentication
uses one of the factors, and multi-factor authentication uses two or
more of the factors.
SSA's Public Credentialing and Authentication Process
SSA offers consistent authentication across SSA's secured online
services. SSA allows our users to request and maintain only one User
ID, consisting of a self-selected username and password, to access
multiple Social Security electronic services. Designed in accordance
with the OMB Memorandum M-04-04 and the National Institute of Standards
and Technology (NIST) Special Publication 800-63, this process provides
the means of authenticating users of our secured electronic services
and streamlines access to those services. SSA's public credentialing
and authentication process:
Issues a single User ID to anyone who wants to do business
with the agency and meets the eligibility criteria;
Partners with an external Identity Services Provider (ISP)
to help us verify the identity of our online customers;
Complies with relevant standards;
Offers access to some of SSA's most pertinent, but more
sensitive, workloads online while providing a high level of confidence
in the identity of the person requesting access to these services;
Offers an in-person process for those who are
uncomfortable with or unable to use the internet process;
Balances security with ease of use; and
Provides a user-friendly way for the public to conduct
extended business with us online instead of visiting local servicing
offices or requesting information over the phone. Individuals have
real-time access to their Social Security information in a safe and
secure web environment.
Public Credentialing and Authentication Process Features
SSA collects and maintains the users' personally identifiable
information (PII) in our Central Repository of Electronic
Authentication Data Master File Privacy Act system of records, which we
published in the Federal Register (75 FR 79065). The PII may include
the users' name; address; date of birth; SSN; phone number; and other
types of
[[Page 78447]]
identity information [e.g., address information of persons from the W-2
and Schedule Self Employed forms we receive electronically for our
programmatic purposes as permitted by 26 U.S.C. 6103(l)(1)(A)]. SSA may
also collect knowledge-based authentication data, which is information
users establish with us or that we already maintain in our existing
Privacy Act systems of records.
SSA retains the data necessary to administer and maintain our e-
Authentication infrastructure. This includes management and profile
information, such as blocked accounts; failed access data; effective
date of passwords; and other data allowing us to evaluate the system's
effectiveness. The data we maintain also may include archived
transaction data and historical data. SSA uses the information from
this collection to identity proof and authenticate our users online,
and to allow them access to their personal information from our
records. We also use this information to provide second factor
authentication. SSA is committed to expanding and improving this
process so we can grant access to additional online services in the
future.
Offering online services is not only an important part of meeting
SSA's goals, but is vital to good public service. In increasing
numbers, the public expects to conduct complex business over the
internet. Ensuring SSA's online services are both secure and user-
friendly is our priority.
SSA awarded a competitively bid contract to an ISP, Equifax \1\, to
help us verify the identity of our online customers. SSA uses this ISP,
in addition to our other authentication methods, to help us prove, or
verify, the identity of our customers when they are completing online
or electronic transactions with us.
---------------------------------------------------------------------------
\1\ Equifax is a data aggregator, and that their data helps SSA
mitigate fraud.
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Social Security's Authentication Strategy
SSA remains committed to enhancing our online services using
authentication processes that balance usability and security. We will
continue to research and develop new authentication tools while
monitoring the emerging threats.
The following are key components of our authentication strategy:
Enrollment and Identity Verification
Individuals who meet the following eligibility requirements may
enroll:
[cir] Must have a valid email address;
[cir] Must have a valid SSN;
[cir] Must have a domestic address of record (includes military
addresses); and
[cir] Must be at least 18 years of age.
We collect identifying data and use SSA and ISP records to verify
an individual's identity. Individuals have the option of obtaining an
enhanced, stronger, User ID by providing certain financial information
(e.g., Medicare wages, self-employed earnings, or the last eight digits
of a credit card number) for verification. We also ask individuals to
answer out-of-wallet questions so we can further verify their
identities. Individuals who are unable to complete the process online
can present identification at a field office to obtain a User ID.
Establishing the User Profile
The individual self-selects a username and password, both of which
can be of variable length and alphanumeric. SSA provides a password
strength indicator to help the individual select a strong password. We
also ask the individual to choose challenge questions for use in
restoring a lost or forgotten username or password.
Provide a Second Factor
SSA asks the individual to provide a text message enabled cell
phone number or an email address. We consider the cell phone number or
email address the second factor of authentication. SSA sends a security
code to the individual's selected second factor. We require the
individual to confirm its receipt by entering the security code online.
Subsequently, each time the individual attempts to sign in to his or
her online account, we will also send a message with a one-time
security code to the individual's selected second factor. The
individual must enter the security code along with his or her username
and password. The code is valid for only 10 minutes. If the individual
does not enter the code within 10 minutes, the code expires, and the
individual must request another code.
Enhancing the User ID
If individuals opt to enhance or upgrade their User IDs, SSA
requires them to provide certain financial information for
verification. SSA mails a one-time-use upgrade code to the individual's
verified residential address. When the individual receives the upgrade
code in the mail, he or she can enter this code online to enhance the
security of the account. With extra security, we continue to require
the individuals to sign in using their username, password, and a one-
time security code we send to their second factor email address or cell
phone number (whichever the users listed in their account).
Sign in and Use
SSA's authentication process provides an individual with a User ID
for access to our sensitive online Social Security services. Second
factor authentication requires the individual to sign in with a
username, password, and a one-time security code sent to the
individual's selected second factor. SSA expanded its existing
capabilities to require second factor authentication for every online
sign in. We also allow for maintenance of the second factor options. An
individual who forgets the password can reset it automatically without
contacting SSA.
Social Security's Enrollment Process
The enrollment process is a one-time only activity. SSA requires
the individuals to agree to the ``Terms of Service'' detailed on our
website before we allow them to begin the enrollment process. The
``Terms of Service'' inform the individuals what we will and will not
do with their personal information, and the privacy and security
protections we provide on all data we collect. These terms also detail
the consequences of misusing this service. To verify the individual's
identity, we ask the individual to give us minimal personal
information, which may include:
Name;
SSN;
Date of birth;
Address--mailing and residential;
Telephone number;
Email address;
Financial information;
Cell phone number; and
Selecting and answering password reset questions.
We send a subset of this information to the ISP, who then generates
a series of out-of-wallet questions back to the individual. The
individual must answer all or most of the questions correctly before
continuing in the process. The exact questions generated are unique to
each individual.
This collection of information, or a subset of it, is mandatory for
respondents who want to do business with SSA via the internet. We
collect this information via the internet, on SSA's public-facing
website. SSA also offers an in-person identification verification
process for individuals who cannot, or are not willing, to register
online. For this process, the individual must go to a local SSA field
office and provide identifying information. SSA does not ask for
financial information with the in-person process.
SSA only collects the identity verification information one time,
when
[[Page 78448]]
the individual registers for a credential. We ask for the User ID
(username and password) every time an individual signs in to our
automated services. If individuals opt for the enhanced or upgraded
account, they also either receive an email message or a text message on
their cell phones (this serves as the second factor for authentication)
each time they sign in.
The respondents are individuals who choose to use the internet or
Automated Telephone Response System to conduct business with SSA.
Type of Request: Revision of an OMB-approved information
collection.
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Average
Average Estimated theoretical Average wait Total annual
Modality of completion Number of Frequency of burden per total annual hourly cost time in field opportunity cost
respondents response response burden (hours) amount office (dollars) ***
(minutes) (dollars) * (minutes) **
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Internet Registrations............... 11,788,914 1 8 1,571,855 * $29.76 .............. $46,778,405
Internet Sign-Ins.................... 124,989,089 1 1 2,083,151 * 29.76 .............. *** 6,194,574
Intranet Registration (RCS).......... 54,908 1 8 7,321 * 29.76 ** 24 *** 871,492
Totals........................... 136,832,911 .............. .............. 3,662,327 .............. .............. *** 53,844,471
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* We based this figure on average U.S. citizen's hourly salary, as reported by Bureau of Labor Statistics data (https://www.bls.gov/oes/current/oes_nat.htm#00-0000).
** We based these figures on the average FY 2022 wait times for field offices, based on SSA's current management information data.
*** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete this application; rather,
these are theoretical opportunity costs for the additional time respondents will spend to complete the application. There is no actual charge to
respondents to complete the application.
Dated: November 9, 2023.
Naomi Sipple,
Reports Clearance Officer, Social Security Administration.
[FR Doc. 2023-25167 Filed 11-14-23; 8:45 am]
BILLING CODE 4191-02-P