[Federal Register Volume 88, Number 218 (Tuesday, November 14, 2023)]
[Notices]
[Pages 78069-78070]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-25062]


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OFFICE OF PERSONNEL MANAGEMENT

[Docket ID: OPM-2023-0039]


Submission for Review: 3206-0201; Federal Employees Health 
Benefits (FEHB) Open Season Express Interactive Voice Response (IVR) 
System and the Open Season Website

AGENCY: Office of Personnel Management.

ACTION: 60-Day notice and request for comments.

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SUMMARY: The Office of Personnel Management (OPM), Retirement Services, 
offers the general public and other Federal agencies the opportunity to 
comment on an expiring information collection request (ICR), with 
change: 3206-0201, Federal Employees Health Benefits (FEHB) Open Season 
Express Interactive Voice Response (IVR) System and the Open Season 
website, Open Season Online.

DATES: Comments are encouraged and will be accepted until January 16, 
2024.

ADDRESSES: You may submit comments, identified by docket number and 
title, by any of the following methods:
     Federal eRulemaking Portal: https://www.regulations.gov. 
Follow the instructions for submitting comments.
    Instructions: All submissions received must include the agency 
name, docket number and title for this Federal Register document. The 
general policy for comments and other submissions from members of the 
public is to make these submissions available for public viewing on the 
internet at https://www.regulations.gov as they are received without 
change, including any personal identifiers or contact information.

FOR FURTHER INFORMATION CONTACT: A copy of this ICR with applicable 
supporting documentation may be obtained by contacting the Retirement 
Services Publications Team, Office of Personnel Management, 1900 E 
Street NW, Room 3316-L, Washington, DC 20415, Attention: Cyrus S. 
Benson, or sent via electronic mail to [email protected] or faxed to 
(202)936-0401 or reached via telephone at (202) 606-4808.

SUPPLEMENTARY INFORMATION: 
    As required by the Paperwork Reduction Act of 1995 (Pub. L. 104-13, 
44 U.S.C. chapter 35), as amended by the Clinger-Cohen Act (Pub. L. 
104-106), OPM is soliciting comments for this collection (OMB No. 3206-
0201. OPM is particularly interested in comments that:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the

[[Page 78070]]

use of appropriate automated, electronic, mechanical, or other 
technological collection techniques or other forms of information 
technology, e.g., permitting electronic submissions of responses.
    Federal Employees Health Benefits (FEHB) Open Season Express 
Interactive Voice Response (IVR) System, and the Open Season website, 
Open Season Online, are used by retirees and survivors. These systems 
collect information from retirees and survivors so that OPM may assist 
these customers change FEHB enrollments, add dependent and other 
insurance information for self and family enrollments, request plan 
brochures, make changes to addresses, cancel or suspend FEHB benefits, 
make payments to OPM when the FEHB payment is greater than the monthly 
annuity amount, and for purposes of requesting FEHB plan accreditation 
and customer satisfaction survey information.
    The revision is as follows: The Open Season enrollment dates have 
been updated to reflect the upcoming benefits year of 2024 and 
enrollment period of November 13, 2023 through December 11, 2023.

Analysis

    Agency: Retirement Operations, Retirement Services, Office of 
Personnel Management.
    Title: Federal Employees Health Benefits (FEHB) Open Season Express 
Interactive Voice Response (IVR) System and Open Season Online.
    OMB Number: 3206-0201.
    Frequency: On occasion.
    Affected Public: Individuals or households.
    Number of Respondents: 350,100.
    Estimated Time Per Respondent: 10 minutes.
    Total Burden Hours: 58,350.

Office of Personnel Management.
Kayyonne Marston,
Federal Register Liaison.
[FR Doc. 2023-25062 Filed 11-13-23; 8:45 am]
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