[Federal Register Volume 88, Number 209 (Tuesday, October 31, 2023)]
[Proposed Rules]
[Pages 74796-74875]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-23576]



[[Page 74795]]

Vol. 88

Tuesday,

No. 209

October 31, 2023

Part IV





Consumer Financial Protection Bureau





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12 CFR Parts 1001 and 1033





Required Rulemaking on Personal Financial Data Rights; Proposed Rule

  Federal Register / Vol. 88 , No. 209 / Tuesday, October 31, 2023 / 
Proposed Rules  

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CONSUMER FINANCIAL PROTECTION BUREAU

12 CFR Parts 1001 and 1033

[Docket No. CFPB-2023-0052]
RIN 3170-AA78


Required Rulemaking on Personal Financial Data Rights

AGENCY: Consumer Financial Protection Bureau.

ACTION: Proposed rule; request for public comment.

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SUMMARY: The Consumer Financial Protection Bureau (CFPB) is proposing a 
rule to implement personal financial data rights under the Consumer 
Financial Protection Act of 2010 (CFPA). The proposed rule would 
require depository and nondepository entities to make available to 
consumers and authorized third parties certain data relating to 
consumers' transactions and accounts; establish obligations for third 
parties accessing a consumer's data, including important privacy 
protections for that data; provide basic standards for data access; and 
promote fair, open, and inclusive industry standards.

DATES: Comments must be received on or before December 29, 2023.

ADDRESSES: You may submit comments, identified by Docket No. CFPB-2023-
0052 or RIN 3170-AA78, by any of the following methods:
     Federal eRulemaking Portal: https://www.regulations.gov. 
Follow the instructions for submitting comments. A brief summary of 
this document will be available at https://www.regulations.gov/docket/CFPB-2023-0052.
     Email: [email protected]. Include Docket No. 
CFPB-2023-0052 or RIN 3170-AA78 in the subject line of the message.
     Mail/Hand Delivery/Courier: Comment Intake--FINANCIAL DATA 
RIGHTS, c/o Legal Division Docket Manager, Consumer Financial 
Protection Bureau, 1700 G Street NW, Washington, DC 20552.
    Instructions: The CFPB encourages the early submission of comments. 
All submissions should include the agency name and docket number or 
Regulatory Information Number (RIN) for this rulemaking. Commenters are 
encouraged to submit comments electronically. In general, all comments 
received will be posted without change to https://www.regulations.gov.
    All submissions, including attachments and other supporting 
materials, will become part of the public record and subject to public 
disclosure. Proprietary information or sensitive personal information, 
such as account numbers or Social Security numbers, or names of other 
individuals, should not be included. Submissions will not be edited to 
remove any identifying or contact information.

FOR FURTHER INFORMATION CONTACT: Dave Gettler, Paralegal Specialist; 
Anna Boadwee or Vince Mancini, Attorney-Advisors; Briana McLeod, 
Counsel; Joseph Baressi, Sarita Frattaroli, David Jacobs, Mark Morelli, 
Kristen Phinnessee, Michael Scherzer, Yaritza Velez or Priscilla 
Walton-Fein, Senior Counsels, Office of Regulations, at 202-435-7700 or 
https://reginquiries.consumerfinance.gov/. If you require this document 
in an alternative electronic format, please contact 
[email protected].

SUPPLEMENTARY INFORMATION: 

Table of Contents

Abbreviations and Acronyms
I. Background
    A. Introduction
    B. Electronic Access to Personal Financial Data
    C. Challenges in the Open Banking System
    D. Overview of Rulemaking Objectives
    E. Applicability of Other Laws
II. Legal and Procedural Background
    A. Small Business Advisory Review Panel
    B. Other Stakeholder Outreach
III. Legal Authority
    A. CFPA Section 1033
    B. CFPA Sections 1022(b) and 1024(b)(7)
    C. CFPA Section 1032
    D. CFPA Section 1002
IV. Discussion of the Proposed Rule
    12 CFR part 1033
    A. Subpart A--General
    B. Subpart B--Obligation to Make Covered Data Available
    C. Subpart C--Establishing and Maintaining Access
    D. Subpart D--Authorized Third Parties
    12 CFR part 1001
V. Proposed Effective Date
VI. CFPA Section 1022(b) Analysis
    A. Statement of Need
    B. Data and Evidence
    C. Coverage of the Proposed Rule
    D. Baseline for Consideration of Costs and Benefits
    E. Potential Benefits and Costs to Consumers and Covered Persons
    F. Potential Impacts on Depository Institutions and Credit 
Unions With $10 Billion or Less in Total Assets, as Described in 
Section 1026
    G. Potential Impacts on Consumers in Rural Areas, as Described 
in Section 1026
VII. Regulatory Flexibility Act Analysis
    A. Small Business Review Panel
    B. Initial Regulatory Flexibility Analysis
VIII. Paperwork Reduction Act
IX. Severability

Abbreviations and Acronyms

    The following abbreviations and acronyms are used in this 
proposed rule:

ACH = Automated Clearing House
ANPR = Advance Notice of Proposed Rulemaking
API = Application programming interface
APR = Annual percent rate
ATO = Account takeover
BLS = Bureau of Labor Statistics
EBT = Electronic benefit transfer
FDIC = Federal Deposit Insurance Corporation
FFIEC = Federal Financial Institutions Examination Council
FRFA = Final regulatory flexibility analysis
FTC = Federal Trade Commission
HHS = Department of Health and Human Services
IRFA = Initial regulatory flexibility analysis
LEI = Legal entity identifier
MSA = Metropolitan statistical area
NAICS = North American Industry Classification System
NCUA = National Credit Union Administration
NPRM = Notice of Proposed Rulemaking
OCC = Office of the Comptroller of the Currency
OMB = Office of Management and Budget
SBA = Small Business Administration
SSN = Social Security number
TAN = Tokenized account number
URL = Uniform resource locator

I. Background

A. Introduction

    Digitization and decentralization in consumer finance create new 
possibilities for more seamless consumer switching and greater 
competitive intensity. For example, when consumers are able to share 
their personal financial data, they can share details about their 
income and expenses that may give lenders more confidence when 
extending credit. When a consumer can switch with less friction, this 
will create incentives for superior customer service and more favorable 
terms. At the same time, sharing personal financial data can also lead 
to misuse and abuse, given its commercial value.
    In 2010, Congress explicitly recognized the importance of personal 
financial data rights in section 1033 of the Consumer Financial 
Protection Act of 2010 (CFPA).\1\ However, to date, the CFPB has not 
issued a rule to implement this provision of law.
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    \1\ The CFPA is title X of the Dodd-Frank Wall Street Reform and 
Consumer Protection Act, Public Law 111-203, 124 Stat. 1376, 2008 
(2010).
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    Many market participants have already sought to develop 
technologies and standards to facilitate consumer access to personal 
financial data. The CFPB intends to accelerate the shift to a more open 
and decentralized system through the issuance of a final rule.

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B. Electronic Access to Personal Financial Data

Development of Electronic Data Access
    By 1999, 20 percent of national banks offered online banking, 
including all national banks with over $10 billion in assets, and 
accounting for over 80 percent of all small deposit accounts held by 
national banks.\2\ Adoption grew from 14 million consumers in 2000 to 
37 million in 2002, and to 53 million in 2004.\3\ Around this time, the 
first wave of online-only financial services providers emerged. In the 
late 2000s, smartphones made digital banking still more available.
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    \2\ Alyssa Bentz, First in Online Banking, Wells Fargo Corp. 
Archives (Mar. 14, 2019), https://www.wellsfargohistory.com/first-in-online-banking/; Karen Furst et al., internet Banking: 
Developments and Prospects, Off. of the Comptroller of the Currency 
(2000), https://www.occ.treas.gov/publications-and-resources/publications/economics/working-papers-archived/pub-econ-working-paper-2000-9.pdf.
    \3\ Susannah Fox, Online Banking 2002, Pew Rsch. Ctr. (Nov. 17, 
2002), https://www.pewresearch.org/internet/2002/11/17/online-banking-2002/; Susannah Fox, Online Banking 2005, Pew Rsch. Ctr. 
(Feb. 9, 2005), https://www.pewresearch.org/internet/2005/02/09/online-banking-2005/.
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    Today, most consumers with a bank account are enrolled in digital 
banking through online banking or mobile applications, and more than 
two-thirds use it as their primary method of account access.\4\ 
Consumer interfaces generally provide free access to information such 
as balances, transactions, and at least some terms of service. These 
consumer interfaces may provide additional functionality, such as 
allowing consumers to move money, manage their accounts, and download 
financial data.
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    \4\ Fed. Deposit Ins. Corp., National Survey of Unbanked and 
Underbanked Households (2021), https://www.fdic.gov/analysis/household-survey/2021report.pdf.
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Development of Open Banking
    Building on these developments, open banking \5\ emerged in the 
early 2000s, along with interfaces designed for developers of products 
or services to request consumer information, and related industry 
standard-setting activity.\6\ These developer interfaces facilitated 
consumer-authorized data access that was necessary for many new 
products and services. Third parties often outsourced establishing and 
maintaining connections with data providers to data aggregators. These 
intermediaries largely relied on ``screen scraping,'' which uses 
consumer credentials to log in to consumer accounts to retrieve 
data.\7\ Widespread screen scraping allowed open banking to grow 
quickly in the United States.
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    \5\ This Federal Register notice generally uses the term ``open 
banking'' to refer to the network of entities sharing personal 
financial data with consumer authorization. Some stakeholders use 
the term ``open finance'' because of the role of nondepositories as 
important data sources. The CFPB views the two terms as 
interchangeable, but generally uses ``open banking'' because that 
term is more commonly used in the United States.
    \6\ Maria Trombly, Citibank's Aggregation Portal a Big Draw, 
Computerworld (Sept. 18, 2000), https://www.computerworld.com/article/2597099/citibank-s-aggregation-portal-a-big-draw.html; Off. 
of the Comptroller of the Currency, Bank-Provided Account 
Aggregation Services: Guidance to Banks (2001), https://www.occ.treas.gov/news-issuances/bulletins/2001/bulletin-2001-12.html; CNET, Net earnings: E-commerce in 1997 (Dec. 24, 1997), 
https://www.cnet.com/tech/tech-industry/net-earnings-e-commerce-in-1997/; Microsoft, OFX Consortium Expands with Bank of America, 
Citigroup, Corillian, E*TRADE and TD Waterhouse (Oct. 2, 2001), 
https://news.microsoft.com/2001/10/02/ofx-consortium-expands-with-bank-of-america-citigroup-corillian-etrade-and-td-waterhouse/.
    \7\ Unless otherwise stated, the term ``screen scraping'' in 
this document refers to credential-based screen scraping, which is 
prevalent in the market today.
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    Screen scraping became a significant point of contention between 
third parties and data providers, in part due to its inherent risks, 
such as the proliferation of shared consumer credentials and 
overcollection of data. Aggregators often declined to seek permission 
from financial institutions they ``scraped,'' and some methods 
aggregators used to solicit credential sharing led to litigation.\8\ In 
late 2015, several large retail banks took actions that disrupted 
screen scraping, albeit temporarily.\9\
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    \8\ See, e.g., Plaid, Inc., In re Plaid, Inc. Privacy 
Litigation--Frequently Asked Questions, https://www.plaidsettlement.com/frequently-asked-questions.php (last visited 
Sept. 18, 2023); TD Bank, TD Bank Files Trademark Counterfeiting and 
Infringement Lawsuit Against Plaid in the U.S. (Oct. 14, 2020), 
https://stories.td.com/us/en/article/td-bank-files-trademark-counterfeiting-and-infringement-lawsuit-against-plaid-in-the-u-s; 
Penny Crosman, PNC sues Plaid for trademark infringement, Am. Banker 
(Dec. 23, 2020), https://www.americanbanker.com/news/pnc-sues-plaid-for-trademark-infringement.
    \9\ Robin Sidel, Big Banks Lock Horns with Personal-Finance Web 
Portals, Wall St. J. (Nov. 4, 2015), https://www.wsj.com/articles/big-banks-lock-horns-with-personal-finance-web-portals-1446683450; 
Peter Rudegeair, J.P. Morgan Warns It Could Unplug Quicken and 
Quickbooks Users, Wall St. J. (Nov. 24, 2015), https://www.wsj.com/articles/j-p-morgan-may-unplug-some-customers-access-to-account-data-1448375950; Daniel Huang & Peter Rudegeair, Bank of America Cut 
Off Finance Sites From Its Data, Wall St. J. (Nov. 9, 2015), https://www.wsj.com/articles/bank-of-america-cut-off-finance-sites-from-its-data-1447115089.
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    Around that same time, efforts accelerated to establish agreements 
for third parties to access data via a provider's developer 
interface.\10\ While the progress of access agreements has been uneven, 
the open banking system has nevertheless grown as consumer reliance on 
products and services powered by consumer-authorized data access 
expanded. This growth led to further disputes and litigation between 
system participants,\11\ and concerns over privacy and harmful uses of 
consumer-authorized data increased.\12\
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    \10\ See, e.g., Penny Crosman, Wells Fargo strikes data-sharing 
agreement with Plaid, Am. Banker (Sept. 19, 2019), https://www.americanbanker.com/news/wells-fargo-strikes-data-sharing-agreement-with-plaid; Finicity, Enhancing the Data-sharing 
Experience at USAA (July 2, 2018), https://www.finicity.com/blog/data-sharing-usaa-direct-api/; Mary Wisniewski, JPMorgan Chase and 
Finicity ink data-sharing agreement, Am. Banker (July 11, 2017), 
https://www.americanbanker.com/news/jpmorgan-chase-and-finicity-ink-data-sharing-agreement.
    \11\ Nathan DiCamillo, In data dispute with Capital One, Plaid 
stands alone, Am. Banker (July 17, 2018), https://www.americanbanker.com/news/in-data-dispute-with-capital-one-plaid-stands-alone; Yuka Hayashi, Venmo Glitch Opens Window on War Between 
Banks, Fintech Firms, Wall St. J. (Dec. 14, 2019), https://www.wsj.com/articles/venmo-glitch-opens-window-on-war-between-banks-fintech-firms-11576319402; Penny Crosman, PNC sues Plaid for 
trademark infringement, Am. Banker (Dec. 23, 2020), https://www.americanbanker.com/news/pnc-sues-plaid-for-trademark-infringement; TD Bank, TD Bank Files Trademark Counterfeiting and 
Infringement Lawsuit Against Plaid in the U.S. (Oct. 14, 2020), 
https://stories.td.com/us/en/article/td-bank-files-trademark-counterfeiting-and-infringement-lawsuit-against-plaid-in-the-u-s.
    \12\ See, e.g., Maeve Allsup, App Users Say Plaid Collects Bank 
Logins Without Consent, Bloomberg L. (May 5, 2020), https://news.bloomberglaw.com/class-action/app-users-say-plaid-collects-bank-logins-without-consent; Ron Wyden, Wyden, Brown, Eshoo Urge FTC 
to Investigate Firm Collecting and Selling Americans' Financial Data 
(Jan. 17, 2020), https://www.wyden.senate.gov/news/press-releases/wyden-brown-eshoo-urge-ftc-to-investigate-firm-collecting-and-selling-americans-financial-data.
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    Despite these challenges, financial institutions have begun to 
dedicate more resources to develop open banking infrastructure. This 
includes multilateral efforts, some of which have been 
controversial.\13\ Other incumbents, most notably large payment 
networks, have sought to acquire aggregators.\14\

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Most recently, large payments-focused nondepositories have looked to 
enter the aggregation space by developing internal business units, 
sometimes partnering with incumbent aggregators.\15\ These efforts 
indicate the potential for incumbents to mitigate or neutralize 
competitive threats from open banking, demonstrating the need for 
strong rules to protect the openness of the system.
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    \13\ E.g., OpenID Found., Announcing the Financial API (FAPI) 
Working Group (May 23, 2016), https://openid.net/announcing-the-financial-api-fapi-working-group/; Fin. Data Exch., Financial 
Industry Unites to Enhance Data Security, Innovation and Consumer 
Control (Oct. 18, 2018), https://www.financialdataexchange.org/FDX/FDX/News/Press-Releases/Financial_Industry_Unites_Data_Security.aspx; E.g., Penny Crosman, 
Fidelity data-sharing hub aims to end screen scraping, Am. Banker 
(June 11, 2019), https://www.americanbanker.com/news/fidelity-data-sharing-hub-aims-to-end-screen-scraping; PR Newswire, S&P Global 
enhances KY3P[supreg] risk management capabilities with acquisition 
of TruSight Solutions LLC (Jan. 9, 2023), https://www.prnewswire.com/news-releases/sp-global-enhances-ky3p-risk-management-capabilities-with-acquisition-of-trusight-solutions-llc-301715878.html; Penny Crosman, Fidelity's data-sharing unit Akoya to 
be jointly owned with The Clearing House, 11 banks(Feb. 20, 2020), 
Am. Banker, https://www.americanbanker.com/news/fidelitys-data-sharing-unit-akoya-to-be-jointly-owned-with-the-clearing-house-11-banks.
    \14\ See, e.g., Visa, Visa to Acquire Plaid (Jan. 13, 2020), 
https://usa.visa.com/about-visa/newsroom/press-releases.releaseId.16856.html; Visa, Visa Completes Acquisition of 
Tink (Mar. 10, 2022), https://usa.visa.com/about-visa/newsroom/press-releases.releaseId.18881.html; Mastercard, Mastercard to 
Acquire Finicity to Advance Open Banking Strategy (June 23, 2020), 
https://www.finicity.com/in-the-news/mastercard-to-acquire-finicity-to-advance-open-banking-strategy/.
    \15\ See, e.g., John Adams, Stripe adds tech for Plaid-like 
account aggregation, Am. Banker (May 4, 2022), https://www.americanbanker.com/payments/news/stripe-adds-tech-for-plaid-like-account-aggregation; Klarna, Klarna launches `Klarna Kosma' 
sub-brand and business unit to harness rapid growth of Open Banking 
platform (Mar. 31, 2022), https://www.klarna.com/international/press/klarna-launches-klarna-kosma-sub-brand-and-business-unit-to-harness-rapid-growth-of-open-banking-platform/.
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State of the Open Banking System

    The CFPB estimates that at least 100 million consumers have 
authorized a third party to access their account data. In 2022, the 
number of individual instances in which third parties accessed or 
attempted to access consumer financial accounts exceeded 50 billion and 
may have been as high as 100 billion, figures that vastly exceed the 
comparable public figures from some other jurisdictions' open banking 
systems, even on a per-capita basis.\16\
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    \16\ See Competition & Mkts. Auth., UK reaches 7 million Open 
Banking users milestone (Feb. 20, 2023), https://www.openbanking.org.uk/news/uk-reaches-7-million-open-banking-users-milestone/, and Bnamericas, Open Finance completes two years with 
17.3 million customer consents (Feb. 2, 2023), https://www.bnamericas.com/en/news/brazil-open-finance-completes-two-years-with-173-million-customer-consents.
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    The open banking system also engages a large number of entities. 
While loans and deposits in the United States are concentrated among 
the largest depositories, there are more than nine thousand banks and 
credit unions across the country,\17\ most of which serve as data 
providers, as do numerous nondepository financial institutions.\18\ The 
number of third parties may total as many as ten thousand, driven by a 
large financial technology sector.\19\ A growing number of entities now 
serve as both data providers and third parties. For example, many 
depositories now offer personal financial management tools, while some 
so-called neobank accounts and digital wallets serve as important 
transaction accounts for consumers. Most third party access is 
effectuated via a small number of aggregators, although some third 
parties elect to access at least some data directly.
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    \17\ Fed. Deposit Ins. Corp., Statistics at a Glance--Industry 
Trends (Mar. 31, 2023), https://www.fdic.gov/analysis/quarterly-banking-profile/statistics-at-a-glance/2023mar/industry.pdf; Nat'l 
Credit Union Admin., Quarterly Credit Union Data Summary--2022 Q4 
(Mar. 8, 2023), https://ncua.gov/files/publications/analysis/quarterly-data-summary-2022-Q4.pdf.
    \18\ Some aggregators report even more data providers. See, 
e.g., https://plaid.com/ (over 12,000 as of Sept. 16, 2023); https://www.mx.com/(over 13,000 as of Sept. 16, 2023); https://docs.finicity.com/search-institutions/(over 16,000 as Sept. 16, 
2023); https://www.yodlee.com/data-aggregation (over 17,000 as of 
Sept. 16, 2023).
    \19\ In 2022, Plaid indicated that they alone have over 6,000 
customers. Plaid, Ushering in Fintech's Next Phase (May 19, 2022), 
https://plaid.com/blog/ushering-in-fintechs-next-phase/.
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    Third party data access is generally enabled by one of two methods. 
In screen scraping, consumers usually share their consumer interface 
credentials with a third party or their service provider. That entity 
uses (and may store) those credentials to access the consumer's account 
to retrieve data for use in the third party's products and services. 
The second method is through developer interfaces maintained by data 
providers or their service providers. These often take the form of APIs 
that can be accessed without consumer credentials, for example, by 
using secure tokens. Such interfaces enable the direct transmission of 
structured machine-readable data, promote standardization, and reduce 
risks of inaccuracies and security breaches, among other benefits. Data 
providers also have offered APIs accessed using consumer interface 
credentials or deployed tokenized access to their consumer interface, 
but most stakeholders agree that such measures are best viewed as a 
stopgap, and that credential-free access to developer interfaces is 
preferable.
    Based on feedback received through public comments and stakeholder 
outreach, there is nearly universal consensus that developer interfaces 
should supplant screen scraping.\20\ Stakeholders responding to the 
SBREFA Outline, including small entity representatives, several data 
aggregators, data providers, and a trade association representing third 
party data recipients and aggregators, supported a general transition 
towards the use of developer interfaces.\21\ However, such a transition 
requires certain conditions. First, data providers must commit 
resources to develop and maintain developer interfaces. While large 
depository and nondepository institutions might have sufficient 
information technology budgets to do this themselves, small 
institutions tend to rely on a few core service providers, and 
frequently report problems with the services that ``cores'' offer. 
Second, connecting to a developer interface generally requires a third 
party to agree to a data provider's terms of access, a process that has 
been impeded as discussed below. Today, the CFPB estimates that about 
half of third party data access currently occurs through APIs; scraping 
comprises the bulk of the balance. This is a significant shift: as 
recently as 2021, most access was via screen scraping. Much of this 
progress has been concentrated among the largest data providers.
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    \20\ See, e.g., Consumer Fin. Prot. Bureau, Bureau Symposium: 
Consumer Access to Financial Records Report, at 3-4 (July 2020), 
https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/cfpb_bureau-symposium-consumer-access-financial-records_report.pdf.
    \21\ See Consumer Fin. Prot. Bureau, Final Report of the Small 
Business Review Panel on the CFPB's Proposals and Alternatives Under 
Consideration of the Required Rulemaking on Personal Financial Data 
Rights, at 30-31 (Mar. 30, 2023), https://files.consumerfinance.gov/f/documents/cfpb_1033-data-rights-rule-sbrefa-panel-report_2023-03.pdf.
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    Open banking use cases continue to emerge and develop. Major use 
cases, which the CFPB understands generally rely heavily or exclusively 
on data from transaction accounts, include personal financial 
management tools of all kinds, payment applications and digital 
wallets, credit underwriting (including cashflow underwriting), and 
identity verification. While many major use cases began as innovative 
offerings by third parties, incumbent financial institutions have 
adopted many of them in response to consumer demand. Many use cases 
also compete with the core offerings of other types of financial 
institutions, such as card networks and credit bureaus.\22\
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    \22\ Conversely, data-sharing schemes owned by large 
depositories can also compete with open banking-supported products 
and services; see, e.g., Early Warning Sys., Verify Identity--Expand 
your customer base with confidence, https://www.earlywarning.com/products/verify-identity (last visited Sept. 7, 2023).
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C. Challenges in the Open Banking System

    Despite these developments, commercial actors are able to use their 
market power and incumbency to privilege their concerns and interests 
above fair competition that could benefit consumers. Divergent 
interests in the market with respect to the scope, terms, and mechanics 
of data access, and problems with the responsible collection, use, and 
retention of data have impeded the negotiation of access agreements and 
the development of market-wide standards. This leads to inconsistent 
data access for consumers

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and costs for the market. Most notably, these dynamics impel third 
parties to rely on intermediaries. The commercial interests of such 
intermediaries may not always advance open banking, since they stand to 
benefit from protecting private network effects against open standards 
that could displace them or lower their rents.
    Market participants' interests may diverge due to interrelated 
competitive, legal, and regulatory factors. Data providers may minimize 
the data they share or refrain from sharing altogether to protect their 
market position. Data providers may also have data security, risk 
management, and data privacy concerns regarding consumer-authorized 
access to their data and systems.\23\ Motivated by their own self-
interest, third parties may use screen scraping to collect more data 
than they reasonably need. Diverging self-interests also lead to 
disagreements over issues such as the frequency and duration of data 
access, the imposition of access caps, the assignment of liability, and 
consumer authorization procedures. These dynamics undermine the 
efficient functioning of the open banking system for consumers and the 
system's ability to move away from screen scraping.
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    \23\ See, e.g., Off. of the Comptroller of the Currency, Third-
Party Relationships: Interagency Guidance on Risk Management (June 
6, 2023), https://www.occ.gov/news-issuances/bulletins/2023/bulletin-2023-17.html.
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    Third parties' data use can also contribute to problems in the 
current open banking system. When consumers go into the market to 
obtain a product, they do not want third parties to serve their own 
commercial interests by collecting, using, or retaining data beyond 
what they need to provide that product.\24\ For example, third parties 
with surveillance revenue models monetize consumer data by targeting 
consumers with unwanted ads or services or selling the consumer data, 
undermining consumers' ability to limit data use to providing the 
product they sought. Third parties also collect data using methods that 
may compromise consumers' data privacy, security, and accuracy, as well 
as data provider interests related to security, liability, and risk 
management. For example, screen scraping may pose risks to consumers' 
data privacy and security by capturing and storing consumer credentials 
and potentially capturing more data than are reasonably necessary to 
provide the requested product or service. Additionally, because screen 
scraping requires a third party to parse through a data provider's 
consumer interface and transpose the unstructured information that a 
consumer sees into a structured format the third party can use, any 
errors in the transposition or any changes a data provider makes to the 
consumer interface can increase the risks of data inaccuracy in the 
third party's product or service. Screen scraping also presents risks 
to data providers because it involves third parties accessing data on 
an automated basis from a system not designed for that purpose, leading 
some data providers to report that screen scraping puts undue strain on 
their information systems. Screen scraping exacerbates data provider 
concerns with respect to liability, because it entails giving third 
parties a way to access data provider information systems and initiate 
payments in a way that can impede data providers' efforts to monitor 
them.
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    \24\ Dan Murphy et al., Financial Data--The Consumer 
Perspective, at 15, 18, Fin. Health Network (June 30, 2021), https://finhealthnetwork.org/wp-content/uploads/2021/04/Consumer-Data-Rights-Report_FINAL.pdf; Brooke Auxier, Americans and Privacy: 
Concerned, Confused and Feeling Lack of Control Over Their Personal 
Information, Pew Rsch. Ctr. (Nov. 15, 2019), https://www.pewresearch.org/internet/2019/11/15/americans-and-privacy-concerned-confused-and-feeling-lack-of-control-over-their-personal-information/.
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Impacts of These Challenges on the Open Banking System
    The challenges described above in this part I.C have impeded 
progress in negotiating access agreements in several respects. Data 
providers may decide not to establish a developer interface in the 
first instance, making it difficult for third parties to access data 
without resorting to screen scraping. Even where data providers have a 
developer interface, conflicting interests may inhibit parties from 
reaching access agreements. And even where such agreements are reached, 
negotiating them has often proved costly, and their terms often vary in 
key respects that undermine the consistency of data access across the 
system. For example, the scope of and frequency with which data are 
made available vary from agreement to agreement. Attempts to 
standardize or streamline negotiations by publishing model agreements 
generally have been undertaken only by certain segments of the market, 
limiting their effectiveness.\25\
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    \25\ See, e.g., The Clearing House, The Clearing House Releases 
Model Agreement to Help Facilitate Safe Sharing of Financial Data 
(Nov. 12, 2019), https://www.theclearinghouse.org/payment-systems/articles/2019/11/model_agreement_press_release_11-12-19.
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    These challenges also hamper efforts by industry to establish 
standards for open banking. The absence of clarity around the scope of 
consumers' data rights and the appropriate role of various parties has 
left standard setters to negotiate a thicket of conflicting interests. 
The result has been standards limited in their scope, specificity, and 
adoption. These dynamics have limited standard setters from taking on 
other functions for which they are potentially well-suited, such as 
apportioning liability and developing an accreditation system.
    Due to the lack of progress on access agreements and the 
establishment of open, fair, and inclusive industry standards, the open 
banking system has come to depend heavily on a handful of data 
aggregators. Aggregators currently function as connectors and, as a 
practical matter, standardize how many third parties receive data. As 
such, they accrue economic benefits from the system's inability to 
scale bilateral access agreements and open industry standards. 
Dependency on a handful of data aggregators creates incentives for them 
to rent-seek and self-preference. In a more open system where developer 
interfaces are appropriately accessible and third parties are easily 
verified, third parties and data providers may choose to connect 
without intermediaries if they wish, or continue to use them to the 
extent they offer compelling value.
    When the challenges impeding progress described above in this part 
I.C are resolved, consumers should be able to safely exercise their 
data access rights in an open system not dominated by the interests of 
any one segment of the market.

D. Overview of Rulemaking Objectives

    The CFPB is proposing regulations to implement CFPA section 1033. 
In addition to ensuring consumers can access covered data in an 
electronic form from data providers, the proposed regulations would 
address the challenges described above in part I.C with respect to the 
open banking system by delineating the scope of data that third parties 
can access on a consumer's behalf, the terms on which data are made 
available, and the mechanics of data access. The proposed regulations 
also would ensure that third parties act on consumers' behalf when 
collecting, using, or retaining data.
    If finalized as proposed, this rule will foster a data access 
framework that is (1) safe, by ensuring third parties are acting on 
behalf of consumers when accessing their data, including with respect 
to consumers' privacy interests; (2) secure, by applying a consistent 
set of security standards across the market; (3) reliable, by promoting 
the accurate and consistent transmission of data that are usable by 
consumers and authorized

[[Page 74800]]

third parties; and (4) competitive, by promoting standardization and 
not entrenching the roles of incumbent data providers, intermediaries, 
and third parties whose commercial interests might not align with the 
interests of consumers and competition generally. The proposed rule is 
intended to foster this kind of framework by direct regulation of 
practices in the market and by identifying areas in which fair, open, 
and inclusive standards can develop to provide additional guidance to 
the market. Consistent with the statutory mandate in CFPA section 
1033(d), various provisions in the proposed rule would promote the use 
and development of standardized formats.
1. Clarifying Scope of Data Rights
    The CFPB is proposing to define key terms, establish which covered 
persons would be required to make data available to consumers, and 
define which data would need to be made available to consumers. As 
discussed in part IV.A, the CFPB is proposing to first apply part 1033 
to a subset of covered persons--namely, entities providing asset 
accounts subject to the Electronic Fund Transfer Act (EFTA) \26\ and 
Regulation E,\27\ credit cards subject to the Truth in Lending Act 
(TILA) \28\ and Regulation Z,\29\ and related payment facilitation 
products and services. This proposed scope is intended to prioritize 
some of the most beneficial use cases for consumers and leverage data 
providers' existing capabilities. The proposed definition of covered 
data would ensure consumers have access to key pricing terms, 
transaction and balance information, payment initiation information, 
and terms and conditions. As discussed in part IV.B, this would 
facilitate consumer choice, including the ability of consumers to 
change providers of products or services. Clarifying the scope of the 
data right also would promote consistency in the data made available to 
consumers, reduce costs of negotiating the inclusion of such data in 
access agreements, and focus the development of technical standards 
around such data.
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    \26\ 15 U.S.C. 1693 et seq.
    \27\ 12 CFR part 1005.
    \28\ 15 U.S.C. 1601 et seq.
    \29\ 12 CFR part 1026.
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2. Establishing Basic Standards for Data Access
    As discussed in part IV.C, the proposed rule would require data 
providers to establish and maintain a developer interface for third 
parties to access consumer-authorized data. Developer interfaces would 
need to make available covered data in a standardized format, in a 
commercially reasonable manner, without unreasonable access caps, and 
pursuant to certain security specifications. In addition, data 
providers would need to follow certain procedures to disclose 
information about themselves and their developer interfaces, which 
would ensure that consumers and authorized third parties have 
information necessary to make requests and use the developer interface. 
Data providers also would be required to establish and maintain certain 
written policies and procedures to promote these objectives. 
Altogether, these provisions would ensure data providers make data 
available reliably, securely, and in a way that promotes competition.
3. Transitioning the Market From Screen Scraping
    The proposed rule would prevent data providers from relying on 
screen scraping to comply with the proposal because it is not a viable 
long-term method of access for the reasons discussed in part I.C above. 
Instead, data providers would be required to establish and maintain 
developer interfaces that would make data available in a machine-
readable, standardized format and could not allow a third party to 
access the system using consumer interface credentials. These 
provisions would help the market move away from screen scraping, even 
outside of the product markets covered under the proposed rule. Once 
developer interfaces have been established by data providers with 
respect to covered data, it will be more efficient for these data 
providers to provide access to other data types via the same developer 
interface. And, as the infrastructure for establishing and using 
developer interfaces embeds itself in the market for accessing consumer 
financial data, data providers outside the scope of the proposed rule 
will face competitive pressure to adopt and use developer interfaces as 
well. During the rule's implementation period, and for data accessed 
outside its coverage, the CFPB plans to monitor the market to evaluate 
whether data providers are blocking screen scraping without a bona fide 
and particularized risk management concern or without making a more 
secure and structured method of data access available (e.g., through a 
developer interface). If so, the CFPB would consider using the tools at 
its disposal to address this topic in advance of the proposed 
compliance dates.
4. Clarifying Mechanics of Data Access
    As discussed in part IV.C, the CFPB is proposing certain 
requirements and clarifications to implement CFPA section 1033 with 
respect to when a data provider must make available covered data upon 
request to consumers and authorized third parties. These proposed 
provisions address how a data provider can manage requests for third 
parties to access a developer interface and when a data provider must 
respond to requests for information through a consumer and developer 
interface. While the CFPB is not proposing amendments to Regulation E 
at this time, proposed part 1033 contains multiple provisions that 
would reduce fraud and unauthorized access risk in the open banking 
system. These provisions include requiring that third party access be 
effected through a developer interface (rather than through credential-
based screen scraping); prohibiting a developer interface from 
requiring a third party to obtain or possess credentials for the 
consumer interface; and allowing data providers to share tokenized 
account and routing numbers. The proposed rule would allow data 
providers to restrict access to their developer interface when they 
have reasonable risk management grounds to do so.
5. Ensuring Third Parties are Acting on Behalf of Consumers
    To effectuate consumers' control of access to their data, the 
proposed rule contains provisions intended to ensure that when 
consumers authorize a third party to access data on their behalf, the 
third party is actually doing so. To that end, the proposed rule would 
require a third party to certify to consumers that it will only 
collect, use, and retain the consumer's data to the extent reasonably 
necessary to provide the consumer's requested product or service. The 
proposed rule also would aim to improve consumers' understanding of 
third parties' data practices by requiring a clear and conspicuous 
authorization disclosure including key facts about the third party and 
its practices. Other key protections in the proposed rule include 
limiting the length of data access authorizations and requiring 
deletion of consumer data in many cases when a consumer's authorization 
expires or is revoked.
    Separately, the proposed rule would exercise the CFPB's authority 
to define financial products or services under the CFPA to ensure that 
it includes providing financial data processing. Although the CFPB has 
tentatively concluded that this activity would

[[Page 74801]]

qualify as a financial product or service without a CFPB rule, this 
rule provision would provide additional assurance that financial data 
processing by third parties or others is subject to the CFPA and its 
prohibition on unfair, deceptive, and abusive acts or practices.
6. Promoting Fair, Open, and Inclusive Industry Standards
    Industry standard-setting bodies that operate in a fair, open, and 
inclusive manner have a critical role to play in ensuring a safe, 
secure, reliable, and competitive data access framework. Accordingly, 
indicia of compliance with various provisions in the rule, if finalized 
as proposed, would include conformance with standards promulgated by 
fair, open, and inclusive standard-setting bodies recognized by the 
CFPB.
    Comprehensive and detailed technical standards mandated by Federal 
regulation could not address the full range of technical issues in the 
open banking system in a manner that keeps pace with changes in the 
market and technology. A rule with very granular coding and data 
requirements risks becoming obsolete almost immediately, which means 
the CFPB and regulated entities would experience constant regulatory 
amendment, or worse, the rule would lock in 2023 technology, and 
associated business practices, potentially for decades. In developing 
the proposal, the CFPB is mindful of these limitations and the risk 
that they may adversely impact the development and efficient evolution 
of technical standards over time. In contrast, industry standards 
appropriately developed within the CFPB's proposed data access 
framework would not be subject to these limitations.
    To help support and maintain a data access framework that enables 
consumer access in a consistently safe, reliable, and secure manner 
across the market, industry standards must be widely adopted. To 
meaningfully scale, standards must reflect a diverse set of interests, 
increasing the likelihood that market participants will adopt the 
standards and maintain their integrity. Conversely, if standards are 
controlled by dominant incumbents or intermediaries, they may enable 
rent-extraction and cost increases for smaller participants. Fair, 
open, and inclusive standard-setting bodies are vital to promote 
standards that can support a data access system that works for 
consumers, rather than the interests of dominant firms.

E. Applicability of Other Laws

1. Electronic Fund Transfer Act
    This proposed rule would not alter a consumer's statutory right 
under EFTA to resolve errors through their financial institution. 
Regulation E financial institutions--including digital wallet 
providers, entities that refer to themselves as neobanks, and 
traditional depository institutions--have and will continue to have 
error resolution obligations in the event of a data breach where stolen 
account or ACH credentials are used to initiate an unauthorized 
transfer from a consumer's account and the consumer provides proper 
notice. Consumers are protected from liability from these unauthorized 
transfers under EFTA and Regulation E, although the relevant financial 
institution may be able to seek reimbursement from other parties 
through private network rules, contracts, and commercial law. For 
example, although a consumer's financial institution is required to 
reimburse the consumer for an unauthorized transfer under Regulation E, 
ACH private network rules generally dictate that the receiving 
financial institution is entitled to reimbursement from the originating 
depository institution that initiated the unauthorized payment.
    Various stakeholders have suggested that consumer-authorized data 
sharing may create risks to consumers and financial costs to financial 
institutions arising from an increased risk of unauthorized 
transactions and other errors, especially when data access relies on 
screen scraping. In implementing CFPA section 1033, the CFPB is 
proposing a variety of measures to mitigate unauthorized transfer and 
privacy risks to data providers and consumers, including allowing data 
providers to share TANs, not allowing data providers to rely on 
credential-based screen scraping to satisfy their obligations under 
CFPA section 1033, clarifying that data providers can engage in 
reasonable risk management activities, and implementing authorization 
procedures for third parties that would require they commit to data 
limitations and compliance with the Gramm-Leach-Bliley Act (GLBA) \30\ 
Safeguards Framework. These provisions are intended to drive market 
adoption of safer data sharing practices.
---------------------------------------------------------------------------

    \30\ 15 U.S.C. 6801 et seq.
---------------------------------------------------------------------------

2. Fair Credit Reporting Act
    As described above, entities engaged in data aggregation activities 
play a role in the open banking system by transmitting consumer-
authorized data from data providers to third parties. When the data 
bears on a consumer's creditworthiness, credit standing, credit 
capacity, character, general reputation, personal characteristics, or 
mode of living and is used or expected to be used, or collected, for 
``permissible purposes'' as defined by the FCRA, such as when a third 
party uses the data to underwrite a loan to a consumer, and when the 
entity, for monetary fees, dues, or on a cooperative nonprofit basis, 
regularly engages in whole or in part in the practice of assembling or 
evaluating such data for the purpose of furnishing reports containing 
the data to third parties (and uses any means or facility of interstate 
commerce to prepare or furnish such reports), the data aggregator is 
regulated as a consumer reporting agency under the FCRA.

II. Legal and Procedural Background

    In 2010, Congress passed the CFPA, including section 1033. This is 
the first proposed CFPB rule under section 1033.

A. Small Business Advisory Review Panel

    Pursuant to the Small Business Regulatory Enforcement Fairness Act 
of 1996 (SBREFA),\31\ the CFPB issued its Outline of Proposals and 
Alternatives under Consideration for the Required Rulemaking on 
Personal Financial Data Rights (Outline or SBREFA Outline).\32\ The 
CFPB convened a SBREFA Panel for this proposed rule on February 1, 
2023, and held two Panel meetings on February 1 and 2, 2023.\33\ 
Representatives from 18 small businesses were selected as small entity 
representatives for this SBREFA process. These entities represented 
small businesses that would likely be directly affected by a CFPA 
section 1033 rule. On March 30, 2023, the Panel completed the Final 
Report of the Small Business Review Panel on the CFPB's Proposals Under 
Consideration for the Required Rulemaking on Personal Financial Data 
Rights Rulemaking (Panel Report or SBREFA Panel Report). The CFPB 
released the Panel Report on

[[Page 74802]]

April 3, 2023.\34\ The CFPB invited other stakeholders to submit 
feedback on the SBREFA Outline by January 25, 2023.\35\ The CFPB has 
considered the feedback it received from small entity representatives, 
the findings and recommendations of the Panel, and the feedback from 
other stakeholders in preparing this proposed rule.
---------------------------------------------------------------------------

    \31\ Public Law 104-121, 110 Stat. 857 (1996).
    \32\ Consumer Fin. Prot. Bureau, Small Business Advisory Review 
Panel for Required Rulemaking on Personal Financial Data Rights, 
Outline of Proposals and Alternatives under Consideration (Oct. 27, 
2022), https://files.consumerfinance.gov/f/documents/cfpb_data-rights-rulemaking-1033-SBREFA_outline_2022-10.pdf.
    \33\ The Panel consists of a representative from the CFPB, the 
Chief Counsel for Advocacy of the SBA, and a representative from the 
Office of Information and Regulatory Affairs in OMB.
    \34\ Consumer Fin. Prot. Bureau, Final Report of the Small 
Business Review Panel on the CFPB's Proposals and Alternatives Under 
Consideration for the Required Rulemaking on Personal Financial Data 
Rights (Mar. 30, 2023), https://files.consumerfinance.gov/f/documents/cfpb_1033-data-rights-rule-sbrefa-panel-report_2023-03.pdf. As required under SBREFA, the CFPB considers the Panel's 
findings in its IRFA, as set out in part VII below.
    \35\ See https://www.regulations.gov/document/CFPB-2023-0011-0001/comment (last visited Aug. 28, 2023). Feedback from these other 
stakeholders was not considered by the Panel and is not reflected in 
the Panel Report.
---------------------------------------------------------------------------

B. Other Stakeholder Outreach

    In the years leading up to the release of this proposed rule, the 
CFPB held a number of outreach meetings with financial institutions, 
trade associations, nondepositories, aggregators, community groups, 
consumer advocates, researchers, and other stakeholders regarding the 
CFPA section 1033 rule, and about the open banking system generally. 
Findings from such market monitoring activities inform the CFPB on the 
state of the open banking system.
    In January 2023, the CFPB issued two sets of CFPA section 
1022(c)(4) market monitoring orders to collect information related to 
personal financial data rights--one set of orders was sent to a group 
of data aggregators (Aggregator Collection); \36\ the second to a group 
of large data providers (Provider Collection).\37\ The information 
gathered through these orders informs this proposed rule, including the 
CFPA section 1022(b) analysis in part VI below.
---------------------------------------------------------------------------

    \36\ Consumer Fin. Prot. Bureau, Generic Order for Data 
Aggregators, https://files.consumerfinance.gov/f/documents/cfpb_generic-1022-order-data-aggregator_2023-01.pdf (last visited 
Aug. 28, 2023).
    \37\ Consumer Fin. Prot. Bureau, Generic Order for Data 
Providers, https://files.consumerfinance.gov/f/documents/cfpb_generic-1022-order-data-provider_2023-01.pdf (last visited Aug. 
28, 2023).
---------------------------------------------------------------------------

    The CFPB regularly hears from several advisory committees on 
emerging trends and practices in the consumer financial marketplace and 
engages with advisory committee members in different formats, including 
non-public and public engagements. In November 2022, the CFPB Director 
and CFPB staff engaged in a discussion about data privacy in the 
context of CFPA section 1033 with members of the Consumer Advisory 
Board. Additionally, the CFPB Director and CFPB staff received two 
briefings related to the CFPA section 1033 rule--one from the Consumer 
Advisory Board and one from the combined Community Bank Advisory 
Council and Credit Union Advisory Council.\38\
---------------------------------------------------------------------------

    \38\ See Consumer Fin. Prot. Bureau, Consumer Advisory Board 
Meeting (Nov. 2, 2022), https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/cfpb_consumer-advisory-board-meeting_summary_2022-11.pdf; Consumer Fin. Prot. Bureau, Cmty. Bank 
Advisory Council & Credit Union Advisory Council, Combined Advisory 
Councils Meeting (Nov. 3, 2022), https://s3.amazonaws.com/files.consumerfinance.gov/f/documents/cfpb_combined-advisory-board-meeting_summary_2022-11.pdf.
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    Prior to issuing this proposed rule (in accordance with CFPA 
sections 1033(e) and 1022(b)(2)(B), and as recommended by the SBREFA 
Panel), the CFPB consulted on several occasions with staff from the 
prudential regulators and the FTC to discuss various aspects of this 
proposed rule. Specifically, the CFPB met with staff from the Board of 
Governors of the Federal Reserve System, the OCC, the FDIC, the NCUA, 
the FTC, the Department of Treasury's Bureau of the Fiscal Service, the 
United States Department of Justice, and the Financial Crimes 
Enforcement Network. The CFPB also met with a number of State 
regulators and an association of State regulators to discuss the CFPB's 
proposals under consideration. The CFPB also met with its foreign 
counterparts to discuss open banking frameworks in their respective 
countries.

III. Legal Authority

    The CFPB is issuing this proposed rule pursuant to its authority 
under the CFPA. This part includes a general discussion of several CFPA 
provisions on which the CFPB relies in this proposed rule.\39\ As set 
forth in section 1021 of the CFPA, Congress established the CFPB to 
ensure that ``all consumers have access to markets for consumer 
financial products and services and that markets for consumer financial 
products and services are fair, transparent, and competitive.'' 
Congress also authorized the CFPB to exercise its authorities under 
Federal consumer financial law, including the CFPA, to ensure that, 
with respect to consumer financial products and services, consumers 
have ``timely and understandable information to make responsible 
decisions about financial transactions,'' ``consumers are protected 
from unfair, deceptive, or abusive acts and practices and from 
discrimination,'' that ``markets for consumer financial products and 
services operate transparently and efficiently to facilitate access and 
innovation,'' and that ``Federal consumer financial law is enforced 
consistently without regard to the status of a person as a depository 
institution in order to promote fair competition.''
---------------------------------------------------------------------------

    \39\ Part IV contains additional material on these authorities.
---------------------------------------------------------------------------

A. CFPA Section 1033

    CFPA section 1033(a) and (b) provide that, subject to rules 
prescribed by the CFPB, a covered person shall make available to a 
consumer, upon request, information in the control or possession of the 
covered person concerning the consumer financial product or service 
that the consumer obtained from such covered person, subject to certain 
exceptions. The information must be made available in an electronic 
form usable by consumers. Section 1002 of the CFPA defines certain 
terms used in CFPA section 1033, including defining consumer as ``an 
individual or an agent, trustee, or representative acting on behalf of 
an individual.'' In light of these purposes and objectives of section 
1033 and the CFPA generally, the CFPB interprets CFPA section 1033 as 
authority to establish a framework that readily makes available covered 
data in an electronic form usable by consumers and third parties acting 
on behalf of consumers, upon request, including authorized third 
parties offering competing products and services. In addition, CFPA 
section 1033(d) provides that the CFPB, by rule, shall prescribe 
standards applicable to covered persons to promote the development and 
use of standardized formats for information, including through the use 
of machine-readable files, to be made available to consumers under this 
section. Moreover, the CFPB interprets CFPA section 1033 as authority 
to specify procedures to ensure third parties are truly acting on 
behalf of consumers when accessing covered data. These procedures would 
help ensure the market for consumer-authorized data operates fairly, 
transparently, and competitively.
    CFPA section 1033(c) provides that nothing in CFPA section 1033 
shall be construed to impose any duty on a covered person to maintain 
or keep any information about a consumer. Further, CFPA section 1033(e) 
requires that the CFPB consult with the prudential regulators and the 
FTC to ensure, to the extent appropriate, that certain objectives are 
met.

B. CFPA Sections 1022(b) and 1024(b)(7)

    CFPA section 1022(b)(1) authorizes the CFPB to, among other things,

[[Page 74803]]

prescribe rules ``as may be necessary or appropriate to enable the CFPB 
to administer and carry out the purposes and objectives of the Federal 
consumer financial laws, and to prevent evasions thereof.'' The CFPA is 
a Federal consumer financial law.\40\ Accordingly, in issuing the 
proposed rule, the CFPB is exercising its authority under CFPA section 
1022(b) to prescribe rules that carry out the purposes and objectives 
of the CFPA and to prevent evasions thereof. This would include, at 
least in part, provisions to require covered persons or service 
providers to establish and maintain reasonable policies and procedures, 
such as those to create and maintain records that demonstrate 
compliance with the rule when final. CFPA section 1024(b)(7) also 
grants the CFPB authority to impose record retention requirements on 
CFPB-supervised nondepository covered persons ``for the purposes of 
facilitating supervision of such persons and assessing and detecting 
risks to consumers.''
---------------------------------------------------------------------------

    \40\ See 12 U.S.C. 5481(14) (defining ``Federal consumer 
financial law'' to include the provisions of the CFPA).
---------------------------------------------------------------------------

    CFPA section 1022(b)(3)(A) generally provides that the CFPB, by 
rule, may conditionally or unconditionally exempt any class of covered 
persons, service providers, or consumer financial products or services, 
from any provision of the CFPA, or from any rule issued under the CFPA, 
as the CFPB determines necessary or appropriate to carry out the 
purposes and objectives of the CFPA, taking into consideration several 
factors. For a discussion of the CFPB's proposed use of this authority, 
see the discussion in part IV.A. The statutory language indicates that 
the CFPB should evaluate the case for creating such an exemption in 
light of its general purposes and objectives as Congress articulated 
them in section 1021 of the CFPA, as described above.

C. CFPA Section 1032

    CFPA section 1032(a) provides that the CFPB may prescribe rules to 
ensure that the features of any consumer financial product or service, 
both initially and over the term of the product or service, are fully, 
accurately, and effectively disclosed to consumers in a manner that 
permits consumers to understand the costs, benefits, and risks 
associated with the product or service, in light of the facts and 
circumstances. Under CFPA section 1032(a), the CFPB is empowered to 
prescribe rules regarding the disclosure of the ``features'' of 
consumer financial products and services generally. CFPA section 
1032(c) provides that, in prescribing rules pursuant to CFPA section 
1032, the CFPB shall consider available evidence about consumer 
awareness, understanding of, and responses to disclosures or 
communications about the risks, costs, and benefits of consumer 
financial products or services.

D. CFPA Section 1002

    Certain provisions of the CFPA, such as its prohibition on unfair, 
deceptive, or abusive acts or practices, apply in connection with a 
consumer financial product or service. Under CFPA section 1002(5), this 
is generally defined as a financial product or service that is 
``offered or provided for use by consumers primarily for personal, 
family, or household purposes.'' In turn, CFPA section 1002(15) defines 
a financial product or service by reference to a number of categories. 
In addition, CFPA section 1002(15)(A)(xi)(II) authorizes the CFPB to 
issue a regulation to define as a financial product or service, for 
purposes of the CFPA, ``such other financial product or service'' that 
the CFPB finds is ``permissible for a bank or for a financial holding 
company to offer or to provide under any provision of a Federal law or 
regulation applicable to a bank or a financial holding company, and 
has, or likely will have, a material impact on consumers.'' The CFPB is 
proposing to exercise this authority in proposed Sec.  1001.2(b).

IV. Discussion of the Proposed Rule

12 CFR Part 1033

A. Subpart A--General

1. Overview
    Proposed subpart A would establish the coverage and terminology 
necessary to implement CFPA section 1033 for this proposed rule, 
beginning with proposed Sec.  1033.101, which would describe the 
authority, purpose, and organization of the regulation in proposed part 
1033. It contains defined terms appearing throughout the regulatory 
text, which are described in this part IV.A and elsewhere in part IV 
and sets forth tiered compliance dates to provide appropriate 
flexibility to smaller institutions in implementing the rule's 
requirements.
2. Coverage of Data Providers (Sec.  1033.111(a) Through (c))
Regulation Z Card Issuers, Regulation E Financial Institutions, and 
Other Payment Facilitation Providers
    In this first proposed rule to implement CFPA section 1033(a), the 
CFPB is proposing to define a subset of covered persons and consumer 
financial products or services that would be required to make data 
available under section 1033(a) of the CFPA. The proposed rule would 
cover the following consumer financial products or services, as defined 
at proposed Sec.  1033.111(b)(1) through (3)--generally, Regulation E 
asset accounts, Regulation Z credit cards, and products or services 
that facilitate payments from a Regulation E account or a Regulation Z 
credit card. The latter category--products or services that facilitate 
payments from a Regulation E account or a Regulation Z credit card--
would be intended to clarify that the proposed rule would cover all 
consumer-facing entities involved in facilitating the transactions the 
CFPB intends to cover.
    Payment data from these products and services support common 
beneficial consumer use cases today, including transaction-based 
underwriting, payments, deposit account switching, and comparison 
shopping for bank and credit card accounts. Credit cards are 
increasingly used as payment devices for everyday expenses, and credit 
card transaction data have in some cases become interchangeable with 
Regulation E account transaction data. In addition, digital wallet 
providers hold valuable data that can provide a complete understanding 
of a consumer's finances. Today, a digital wallet can initiate payments 
from multiple credit cards, prepaid accounts, and checking accounts. A 
digital wallet can facilitate payments from accounts that the digital 
wallet provider offers through depository institution partners, or from 
linked accounts that were originally issued by other institutions 
(sometimes referred to as pass-through payments).
    The CFPB has preliminarily determined that the marginal burden of 
including other payment facilitation products and services would be 
minimal given how these providers would generally already be covered as 
Regulation E financial institutions. Digital wallet providers and 
entities that refer to themselves as neobanks generally qualify as 
Regulation E financial institutions and sometimes also may be 
Regulation Z card issuers. Adopting a broad definition could help avoid 
creating unintentional loopholes as the market evolves.
    Covering Regulation E asset accounts, Regulation Z credit cards, 
and payment facilitation products and services would have additional 
benefits. This coverage would leverage existing infrastructure for 
consumer-authorized data sharing, which would facilitate 
implementation. Data providers generally share the

[[Page 74804]]

covered data described in this proposed rule on consumer interfaces 
today, and some share covered data with third parties. Additionally, 
given the current level of data sharing associated with these products 
and services, the proposed coverage would prioritize these data for 
greater protection compared to what is available today. In particular, 
consumers' payment data can be used to access consumer funds or track 
household spending. As discussed in part I.D, this proposal would 
include a number of measures to foster a safe and secure data access 
framework.
    The SBREFA Panel recommended that the CFPB consider clarifying the 
types of products that would be covered under the proposed rule.\41\ In 
addition, the CFPB received feedback from small entity representatives 
and other stakeholders indicating confusion about whether the CFPB 
intended to cover nondepository data providers and their products, and 
whether all credit card products would be included.
---------------------------------------------------------------------------

    \41\ SBREFA Panel Report at 42.
---------------------------------------------------------------------------

    Consistent with the Panel recommendation and the feedback received, 
the proposal would make clear that a data provider generally would have 
obligations to make available covered data with respect to a covered 
consumer financial product or service. Proposed Sec.  1033.111(b) would 
define covered consumer financial product or service to mean (1) a 
Regulation E account, a defined term that would have the same meaning 
as defined in 12 CFR 1005.2(b); (2) a Regulation Z credit card, a 
defined term that would have the same meaning as defined in 12 CFR 
1026.2(a)(15)(i); and (3) the facilitation of payments from a 
Regulation E account or Regulation Z credit card. Proposed Sec.  
1033.111(c) would define data provider to mean (1) a Regulation E 
financial institution, as defined in 12 CFR 1005.2(i); (2) a Regulation 
Z card issuer as defined in 12 CFR 1026.2(a)(7); or (3) any other 
person that controls or possesses information concerning a covered 
consumer financial product or service the consumer obtained from that 
person. Proposed example 1 to Sec.  1033.111(c) explains that a digital 
wallet provider is a data provider. The CFPB requests feedback on the 
proposed definitions, including whether any further clarification is 
needed to demonstrate that entities that refer to themselves as 
neobanks, digital wallet providers, and similar nondepository entities 
would qualify as data providers.
Other Consumer Financial Products and Services
    Today, covered persons typically share information concerning 
financial products and services that would not fall within the 
definition of covered data in proposed Sec.  1033.211, such as 
mortgage, automobile, and student loans. Similar to the payment data 
that would be covered, information about these products is generally 
shared through consumer interfaces and supports a variety of beneficial 
use cases. A significant difference is that this information does not 
typically support transaction-based underwriting across a range of 
markets or payment facilitation. Accordingly, the CFPB has 
preliminarily concluded that prioritizing Regulation E accounts, 
Regulation Z credit cards, and payment facilitation products and 
services in this proposed rule could serve to advance competition goals 
across a broader range of markets. The CFPB intends to implement CFPA 
section 1033 with respect to other covered persons and consumer 
financial products or services through supplemental rulemaking.
    When distributed electronically, needs-based benefits established 
under State or local law or administered by a State or local agency are 
primarily issued to consumers via EBT cards. EBT-related data are 
mainly accessed directly by the consumer through private entities that 
have contracted with State or local governments that administer 
programs for Federal government agencies. The CFPB has received 
feedback from small entity representatives and other stakeholders that 
there can be limitations to the availability of EBT-related data and 
that third party access to EBT data could address these issues. EBT 
cards are exempt from EFTA coverage by statute; pursuant to the 
Consolidated Appropriations Act of 2023, the U.S. Department of 
Agriculture has been directed to engage in a rulemaking and issue 
guidance on EBT card security practices.\42\
---------------------------------------------------------------------------

    \42\ Public Law 117-328, 136 Stat. 5985 (2022).
---------------------------------------------------------------------------

    The CFPB is considering whether to add EBT-related data to the 
final rule, or whether to reach EBT cards in a subsequent rulemaking. 
While EBT cards differ from the current scope of data types included in 
the proposed regulation in some ways, they have some significant 
similarities, including that they are used by consumers to make regular 
purchases. The CFPB requests comment on whether the most appropriate 
way to solve issues related to EBT data accessed directly by the 
consumer is through section 1033 of the CFPA, and whether it should do 
so as part of this first rulemaking related to payments data or a 
subsequent rule under section 1033. The CFPB also seeks comment on 
third party practices related to consumer-authorized EBT data, 
including the interaction between those practices and the limitations 
on uses that are not reasonably necessary in proposed Sec.  1033.421(a) 
and (c). Finally, the CFPB seeks comment on the benefits and drawbacks 
of enabling third party access to EBT-related data, including with 
respect to data security.
3. Excluded Data Providers (Sec.  1033.111(d))
    Pursuant to CFPA section 1022(b)(3), proposed Sec.  1033.111(d) 
generally would exempt data providers (as defined in proposed Sec.  
1033.111(c)) from the requirements of the proposed rule if they have 
not established a consumer interface as of the applicable compliance 
date. Proposed Sec.  1033.131 would define consumer interface as an 
interface that a data provider maintains to receive requests for 
covered data and make available covered data in an electronic form 
usable by consumers in response to the requests. The term is intended 
to encompass consumer-facing digital banking interfaces that allow 
consumers to make requests for information, as described in part I.A 
above.
    While the vast majority of banks and credit unions offer consumer 
interfaces, such as online banking or mobile banking applications, a 
small number of depository institutions do not offer any such service. 
For example, among credit unions with fewer than 1,000 deposit 
accounts, only 21 percent offer online banking services.\43\ These 
institutions tend to be very small and may not have adequate resources 
to support or maintain these online or mobile banking systems. They may 
also use a relationship banking model and have a more personalized 
relationship with their customers.\44\
---------------------------------------------------------------------------

    \43\ CFPB calculations based on NCUA data. For details on data 
see part VII.B.6.
    \44\ See, e.g., Consumer Fin. Prot. Bureau, Request for 
Information Regarding Relationship Banking and Customer Service 
(June 14, 2022), https://www.federalregister.gov/documents/2022/07/20/2022-15243/request-for-information-regarding-relationship-banking-and-customer-service.
---------------------------------------------------------------------------

    Some depositories do not offer digital banking in the current 
environment, despite the ubiquity of computers and smartphones, broad 
consumer utilization of online banking and mobile banking applications, 
and the impact of the COVID-19 pandemic, which impeded many consumers' 
access to

[[Page 74805]]

traditional banking channels. This suggests that, first, such entities 
have not found that the business reasons to provide these services 
justify the associated costs; and, second, that their customers have 
not switched to institutions that do provide digital banking services, 
indicating that such services may not be an important factor for such 
customers when choosing where to deposit or borrow money.\45\ The CFPB 
notes that it has preliminarily determined to limit this proposed 
exclusion to depositories that qualify as financial institutions under 
Regulation E or as card issuers under Regulation Z. Not all CFPA-
covered persons will necessarily have the same incentives to facilitate 
direct customer service with consumers. For example, there may be 
covered persons that do not market to or contract with consumers and 
that do not have the same incentives to invest in customer service.
---------------------------------------------------------------------------

    \45\ See, e.g., Miriam Cross, Credit Unions Podcast: A tiny 
credit union's tall order, Am. Banker (May 25, 2023), https://www.americanbanker.com/podcast/a-tiny-credit-unions-tall-order 
(discussing factors some customers of very small credit unions use 
when determining whether to continue to patronize such 
institutions).
---------------------------------------------------------------------------

    The SBREFA Panel recommended that the CFPB consider whether to 
create complete or partial exemptions for data providers, or whether to 
delay implementation for certain data providers for certain aspects of 
the proposed rule, such as a requirement to establish a developer 
interface.\46\ The Panel also recommended that the CFPB seek comment on 
how to define potential exemption eligibility requirements or 
implementation tiers, such as by establishing a threshold based on 
asset size or activity level, or by exempting data providers based on 
entity type.\47\ Consistent with these recommendations, the CFPB 
considered whether to exempt all data providers, not just certain 
depository institutions, that do not provide a consumer interface and, 
if so, how to structure such an exemption. However, the complicating 
factors that exist for these types of depository institutions may be 
less likely to exist for these types of nondepository institutions. For 
example, nondepository data providers within the scope of the proposed 
rule tend to be institutions whose business models are built upon 
providing interfaces to consumers. This is not the case for depository 
institutions that do not provide an interface for their customers. The 
CFPB requests comment on whether there are nondepositories that do not 
provide an interface for their customers, and if so, whether an 
exemption should include them. The CFPB also seeks comment on whether 
it should require any exempt depositories to make covered data 
available in a non-electronic form.
---------------------------------------------------------------------------

    \46\ SBREFA Panel Report at 43.
    \47\ Id. at 42.
---------------------------------------------------------------------------

    As noted in the discussion of the proposed rule's compliance dates, 
the CFPB is proposing to provide a longer compliance period for the 
smallest depository institution data providers. The CFPB also 
considered not proposing an exemption for any data providers, and 
instead simply giving some data providers more time to comply. However, 
because of the dynamics with respect to depository institutions that do 
not provide an interface for their customers, the compliance burden on 
these entities would most likely outweigh the marginal benefit of the 
rule covering an additional very small set of consumer accounts.
    The proposed rule would not provide a grace period for depository 
institutions that do not have a consumer interface as of the effective 
date but subsequently offer such an interface to their customers. The 
CFPB requests comment on whether such depositories should be offered 
some grace period to achieve compliance. Proposed Sec.  1033.111(d) 
would not exempt depositories that stop providing a customer interface 
after the effective date. Such depositories possessed the ability to 
provide an interface for their consumers, and so should remain subject 
to the rule.
    Under CFPA section 1022(b)(3)(A), the CFPB may exercise exemption 
authority as it determines necessary or appropriate to carry out the 
purposes and objectives of CFPA section 1033, taking into 
consideration, as appropriate: (1) the total assets of the class of 
covered persons; (2) the volume of transactions involving consumer 
financial products or services in which the class of persons engages; 
and (3) existing provisions of law which are applicable to the consumer 
financial product or service and the extent to which such provisions 
provide consumers with adequate protections.
    The CFPB has preliminarily determined that the proposed exemption 
would promote the CFPB's objectives, discussed in part I above, to 
ensure that the markets for consumer financial products and services 
operate transparently and efficiently to facilitate access, as well as 
its objective to ensure that consumers are provided with timely and 
understandable information to make responsible decisions about 
financial transactions. The CFPB has also preliminarily determined that 
the proposed exemption would promote the CFPA's purpose of ensuring 
that markets for consumer financial products and services are 
competitive. As noted above, the depository institutions that would be 
exempt from the proposed rule's requirements tend to be very small 
institutions that may not be as technologically sophisticated as larger 
institutions and likely do not have the resources to support or 
maintain the interfaces that would be required by the proposed rule. 
Subjecting these institutions to the proposal could significantly 
disrupt their businesses, potentially threatening access to consumer 
financial products and services and reducing competition for consumer 
financial products and services--both contrary to carrying out the 
objectives of CFPA section 1033.
    The CFPB acknowledges that some consumers would not be given the 
benefits provided by the proposed rule if these entities were exempt. 
However, as noted above, these small depository institutions generally 
provide timely and understandable information through ongoing personal 
relationships to assist customers in making decisions about financial 
transactions. The CFPB seeks comment on whether the exclusion for 
depository institutions that do not provide an interface for their 
customers should be limited solely to the provision of the interfaces 
required by the proposed rule, or whether the rule should still require 
such institutions to comply with the general obligations outlined in 
proposed Sec.  1033.201(a) and allow flexible compliance with this 
section. The CFPB also seeks comment on whether different or additional 
criteria, such as an institution's asset size or activity level, should 
be taken into consideration when determining what depository 
institutions would be exempt from the proposed rule.
    As noted above, the CFPB considers, as appropriate, the applicable 
statutory factors in CFPA section 1022(b)(3)(A). Because the 
requirements of this proposed rule would focus on consumers' data, a 
suitable proxy for considering two of the three factors--total assets 
of the class of covered persons and the volume of transactions--would 
be the number of accounts exempted. The CFPB expects the number of data 
requests will be approximately proportional to the number of accounts. 
By exempting depository institutions that do not have an interface, the 
proposed rule would exempt approximately 0.64 percent of total deposit 
accounts, a very small percentage of deposit accounts covered by the 
proposed rule.

[[Page 74806]]

    This exemption would treat some depository data providers 
differently than nondepository ones. However, nondepository data 
providers within scope of this proposed rule tend to use business 
models built on the ability to innovate with respect to technology and 
move quickly to implement technological changes and solutions, in 
contrast to depository institutions that have not established a 
consumer interface for their customers. Thus, the CFPB preliminarily 
concludes that these two groups are not similarly situated for purposes 
of this proposed rule. By exempting these depository institutions from 
regulations that would be more costly and burdensome for them than it 
would be for their peers with greater technological capabilities, the 
CFPB would be promoting fair competition.
    The CFPB's preliminary determination regarding exempting depository 
institution data providers that do not provide a consumer interface to 
their customers is specific to this proposed rule and the data that 
would be covered by it. Further rulemaking under section 1033 of the 
CFPA may make different determinations based upon the types of data 
providers and types of data covered.
4. Compliance Dates (Sec.  1033.121)
    Proposed Sec.  1033.121 would stagger dates by which data providers 
need to comply with proposed Sec. Sec.  1033.201 and 1033.301 (the 
obligations to make data available and establish interfaces) into four 
distinct tiers to ensure timely compliance with the rule's 
requirements. From the SBREFA process and other stakeholder feedback, 
the CFPB understands that a number of factors may affect how quickly a 
data provider could comply with the proposed rule. These include, for 
example, a data provider's size, relative technological sophistication, 
use of third party service providers to build and maintain software and 
hardware systems, and, in the case of many data providers, the 
existence of multiple legacy hardware and software systems that impact 
their ability to layer on new technology.\48\ Many smaller depository 
data providers will need to rely on cores and other third party service 
providers to create interfaces required by the proposed rule.\49\ These 
entities may experience significant wait times since many other 
entities may be relying on the same providers for the development of 
their interfaces.\50\ If a depository institution data provider builds 
its own interface without the assistance of a third party service 
provider, it may need additional time to do so.
---------------------------------------------------------------------------

    \48\ Id. at 36.
    \49\ Id. at 36-37.
    \50\ Id. at 36.
---------------------------------------------------------------------------

    The CFPB preliminarily believes nondepository data providers do not 
have the same obstacles with respect to compliance as depository 
institutions because they do not have as many vendors and information 
technology systems that would need to be connected, and implementation 
could occur in-house.\51\ Thus, these data providers would be able to 
move more quickly to implement the proposed rule's requirements.
---------------------------------------------------------------------------

    \51\ Id. at 38.
---------------------------------------------------------------------------

    The SBREFA Panel made several recommendations related to compliance 
dates. Generally, the Panel recommended that the CFPB seek comment on 
ways to facilitate implementation for small entities, and on 
implementation options that reduce impacts on small entities, including 
staging implementation based on categories of data to be made 
available, entity size, or other factors.\52\ The Panel also 
recommended that the CFPB continue to study the time needed for vendors 
to establish a data portal on behalf of data providers, as well as the 
time needed by data providers, data aggregators, and data recipients to 
integrate into data portals at the scale envisioned by the 
proposal.\53\ Lastly, the Panel recommended that the CFPB consider 
whether to delay implementation for certain data providers for certain 
aspects of the rule, such as a requirement to establish a third party 
access portal, and should seek comment on how to define implementation 
tiers, such as by establishing a threshold based on asset size or 
activity level.\54\ (The CFPB is proposing to define and use the term 
developer interface in lieu of the SBREFA Outline's ``third-party 
access portal.'')
---------------------------------------------------------------------------

    \52\ Id. at 46.
    \53\ Id.
    \54\ Id. at 43.
---------------------------------------------------------------------------

    The CFPB considered a number of alternatives to the four tiers 
outlined in the proposed rule. One option was to have the same 
compliance date for all data providers. For the reasons discussed in 
this part IV.A, the CFPB has preliminarily determined that it is 
necessary to provide some data providers with a longer compliance 
period than others. The CFPB has preliminarily determined that the 
proposed exemption combined with the tiered compliance dates based on 
asset size or revenue appropriately balances the need to provide relief 
to the smallest data providers that may not be as technologically 
sophisticated as larger providers while providing a longer timeline for 
compliance to entities that may need more time. The CFPB also 
considered basing the compliance tiers on an institution's number of 
accounts/activity level, rather than asset size or revenue. With 
respect to number of accounts, the CFPB has preliminarily determined 
that, because of the breadth of types of data providers and services 
covered by the proposed rule, it would be difficult to define accounts 
to properly segment data providers into appropriate tiers, and asset 
size and revenue provide more precise metrics in which to separate 
compliance tiers.
    Subject to a data provider's ability to deny access, as described 
in Sec.  1033.321, and the exclusion for data providers described in 
proposed Sec.  1033.111(d), proposed Sec.  1033.121 would require data 
providers to grant access to the interfaces required by proposed Sec.  
1033.301 to consumers and third parties by four applicable compliance 
dates based on asset size or revenue, depending on the type of data 
provider. Under proposed Sec.  1033.121(a), the first compliance date 
would occur approximately six months after publication of the final 
rule in the Federal Register and would apply to depository institutions 
that hold at least $500 billion in total assets, and to nondepository 
institutions that generate at least $10 billion in revenue in the 
preceding calendar year or are projected to generate at least $10 
billion in revenue in the current calendar year. The CFPB uses the term 
``total assets'' to make clear that this amount is based upon the total 
consolidated assets of the institution as reported in published 
financial statements, as used by the FFIEC.\55\ Under proposed Sec.  
1033.121(b), the second compliance date would occur approximately one 
year after Federal Register publication and would apply to depository 
institutions that hold at least $50 billion in total assets but less 
than $500 billion in total assets, and to nondepository institutions 
that generate less than $10 billion in revenue in the preceding 
calendar year and are projected to generate less than $10 billion in 
revenue in the current calendar year. The CFPB has preliminarily 
determined that placing all nondepository data providers in the first 
two tiers for compliance appropriately balances the need to provide 
data providers enough time for compliance with depository data

[[Page 74807]]

providers potentially needing additional time. Under proposed Sec.  
1033.121(c), the third compliance date would occur approximately 2.5 
years after Federal Register publication and would apply to depository 
institutions that hold at least $850 million but less than $50 billion 
in total assets. Finally, under proposed Sec.  1033.121(d), the fourth 
and final compliance date would occur approximately four years after 
Federal Register publication and would apply to depository institutions 
with less than $850 million in total assets.
---------------------------------------------------------------------------

    \55\ See, e.g., Fed. Fin. Insts. Examination Council, Large 
Holding Companies, https://www.ffiec.gov/npw/Institution/TopHoldings 
(last visited Sept. 22, 2023).
---------------------------------------------------------------------------

    The CFPB seeks comment on whether different or additional criteria, 
such as an institution's number of accounts or other criteria, should 
be taken into consideration when determining compliance dates. The CFPB 
also seeks comment on the structure of each tier, and whether 
nondepository institutions should be included in all four tiers.
    The CFPB recognizes that data providers may need to transition 
third parties to developer interfaces in a staggered order. Under the 
proposed rule, a data provider not excluded from coverage could delay a 
third party's access to an interface in accordance with proposed Sec.  
1033.321. The CFPB seeks comment on whether the proposed rule provides 
data providers sufficient flexibility for such a transition or whether 
revisions to the proposed rule or additional guidance is needed. For 
example, the CFPB seeks comment on whether the final rule should 
include language clarifying that data providers should be granted any 
period of time to fully transition third parties to the interfaces that 
would be required under proposed Sec.  1033.301 to ensure that data 
providers do not impede timely third party access to an interface while 
accounting for reasonable risk management concerns.
5. Third Party, Authorized Third Party, Consumer, and Data Aggregator 
(Sec.  1033.131)
    The CFPB is proposing that a third party acting on behalf of a 
consumer would be able to access covered data. Proposed Sec.  1033.131 
includes several definitions that are used in describing the proposed 
processes and conditions for a third party to access covered data on 
behalf of a consumer. The CFPB is proposing these definitions to carry 
out the objectives of CFPA section 1033.
    The CFPB is proposing to define the term third party as any person 
or entity that is not the consumer about whom the covered data pertains 
or the data provider that controls or possesses the consumer's covered 
data. The proposed rule uses the term third party to refer to entities 
seeking access to covered data and to other parties, including data 
aggregators.
    As discussed in part III above, the CFPB interprets CFPA section 
1033(a) to require data providers to make available covered data to 
certain third parties ``acting on behalf'' of a consumer. The CFPB is 
proposing to define the term authorized third party as a third party 
that has complied with the authorization procedures described in 
proposed Sec.  1033.401. Proposed Sec.  1033.401, discussed in part 
IV.D, specifies what requirements a third party must satisfy to become 
an authorized third party that is entitled to access covered data on 
behalf of a consumer.
    The CFPB is proposing to define the term data aggregator to mean an 
entity that is retained by and provides services to the authorized 
third party to enable access to covered data. As discussed below, some 
third parties retain data aggregators for assistance in obtaining 
access to data from data providers. The proposed rule includes certain 
provisions in proposed Sec.  1033.431 that specify what role data 
aggregators would play in the third party authorization procedures, 
what information about data aggregators would have to be included in 
the authorization disclosure, and what conditions data aggregators 
would have to certify that they agree to as part of the third party 
authorization procedures. The CFPB requests comment on whether data 
aggregator is an appropriate term for describing third parties that may 
provide assistance in accessing covered data or whether there are other 
terms, such as ``data intermediary,'' that would be more appropriate.
    Proposed Sec.  1033.131 would also define the term consumer for 
purposes of part 1033. The CFPB is proposing to define the term 
consumer to mean a natural person. The definition would further specify 
that trusts established for tax or estate planning purposes are 
considered natural persons for purposes of the definition of consumer. 
The proposed definition of consumer differs from the definition of 
consumer in CFPA section 1002(4), which defines one as ``an individual 
or an agent, trustee, or representative acting on behalf of an 
individual.'' The CFPB is proposing to define the term consumer to be a 
natural person to distinguish the term from the third parties that are 
authorized to access covered data on behalf of consumers pursuant to 
the proposed procedures in subpart D.
6. Qualified Industry Standard (Sec. Sec.  1033.131 and 1033.141)
    As discussed in part I.D, fair, open, and inclusive industry 
standards are a critical element in the maintenance of an effective and 
efficient data access system. To promote the development of such 
external standards, the CFPB is generally proposing throughout part 
1033 that indicia of compliance with certain provisions include 
conformance to an applicable industry standard issued by a fair, open, 
and inclusive standard-setting body. Proposed Sec. Sec.  1033.131 and 
1033.141 would carry out the objectives of CFPA section 1033 by 
encouraging the development of fair, open, and competitive industry 
standards that would satisfy certain provisions of the proposed rule. 
The CFPB also is proposing Sec. Sec.  1033.131 and 1033.141 pursuant to 
its authority under CFPA sections 1022(b)(1) and 1033(d).
    Proposed Sec.  1033.131 would define the term qualified industry 
standard to mean a standard that is issued by a standard-setting body 
that is fair, open, and inclusive. In turn, proposed Sec.  1033.141 
provides that a standard-setting body is fair, open, and inclusive and 
is an issuer of qualified industry standards when the body has the 
following attributes: (1) openness (sources and processes used are open 
to all interested parties, including consumer and other public interest 
groups, authorized third parties, data providers, and data 
aggregators); (2) balance (decision-making power is balanced across all 
interested parties, including consumer and other public interest 
groups, with no single interest dominating decision-making); (3) due 
process (publicly available policies and procedures, adequate notice of 
meetings and standards development, and a fair process for resolving 
conflicts); (4) an impartial appeals process; (5) consensus (general 
agreement, not unanimity, reached through fair and open processes); (6) 
transparency (procedures are transparent to participants and publicly 
available); and (7) the body has been recognized by the CFPB within the 
last three years as an issuer of qualified industry standards.
    Under this proposed rule, indicia of compliance with a particular 
rule provision would include conformance to a qualified industry 
standard. However, an entity does not have to show adherence to a 
qualified industry standard to demonstrate compliance with a provision 
of the rule, as long as its conduct meets the requirement of the rule 
provision. Conversely, adherence to a qualified industry standard would 
not guarantee that the entity has complied

[[Page 74808]]

with the rule provision. There are provisions in the proposed rule that 
would not mention qualified industry standards at all, generally 
because their terms do not leave the same room for compliance to be 
informed by adherence to an external standard.
    The one instance in which the proposed rule would take account of 
external standards in a manner that differs from that described above 
is the proposed requirement in Sec.  1033.311(b) that data providers 
use standardized formats. There, the CFPB is proposing that if a data 
provider's interface makes covered data available in a format that is 
set forth in a qualified industry standard, then the interface is 
deemed to satisfy the proposed requirement to use a standardized 
format. The CFPB is also proposing that a data provider's developer 
interface would be deemed to satisfy the proposed format requirement 
if, in the absence of an industry standard, it makes covered data 
available in a format that is widely used by the developer interfaces 
of other similarly situated data providers. For certain other proposed 
requirements, indicia of compliance may include conformance to a 
qualified industry standard; for this one alone, however, conformance 
with such a standard would be deemed to constitute compliance. CFPA 
section 1033(d) requires the CFPB by rule to prescribe standards to 
promote the development of standardized data formats. Conformance with 
a qualified industry standard with respect to standardized formats 
would carry out this objective of CFPA section 1033(d).
    To promote a competitive data access framework in which standard-
setting bodies do not inappropriately use their position to benefit a 
single set of interests, the CFPB has preliminarily determined they 
should reflect a full range of relevant interests--consumers and firms, 
incumbents and challengers, and large and small actors. The proposed 
definition would respond to the recommendation of the SBREFA Panel that 
the CFPB consider to what extent existing external standards for data 
sharing should inform the proposed rule.\56\ In line with the Panel 
recommendation, the CFPB has preliminarily determined that external 
standards would reflect the requisite input from the full range of 
relevant interests, and therefore would properly serve as indicia of 
compliance with various provisions of proposed part 1033, if the 
standards were to achieve the status of being a qualified industry 
standard as defined. A qualified industry standard, by definition, 
would be developed, adopted, and maintained by a fair, open, and 
inclusive standard-setting body, and such a body would, per the 
proposed attributes listed above, necessarily be a body that reflects 
the full range of relevant interests.
---------------------------------------------------------------------------

    \56\ SBREFA Panel Report at 44.
---------------------------------------------------------------------------

    The proposed rule would be agnostic about what specific technical 
format a data provider must use and would not envision that the CFPB 
would develop the infrastructure through which data could be processed, 
as was suggested by a small entity representative.\57\ While the CFPB 
has not ruled out these types of alternatives, the CFPB has 
preliminarily determined that they could inappropriately stifle ongoing 
evolution of financial industry data-sharing practices.
---------------------------------------------------------------------------

    \57\ Id. at 28.
---------------------------------------------------------------------------

    The proposed attributes of the qualified industry standard 
definition would be consistent with longstanding OMB Circular A-119, 
which addresses Federal participation in the development and use of 
standards,\58\ and which is well accepted by standard-setting experts 
as setting forth ``a limited set of foundational attributes of 
standardization activities.'' \59\ Nonetheless, the CFPB acknowledges 
that the open banking system comprises arguably a more diverse and 
larger set of participants than many other environments to which 
industry standards might apply. Accordingly, the CFPB requests comment 
on the adequacy of these proposed attributes for ascertaining whether 
an open banking standard-setting body is fair, open, and inclusive. In 
this regard, the CFPB emphasizes that it intends the proposed 
attributes to pertain only to industry standards and standard-setting 
bodies; the attributes would not be pertinent with respect to standards 
issued by governmental standard-setting bodies such as the National 
Institute of Standards and Technology.
---------------------------------------------------------------------------

    \58\ OMB Circular A-119 was originally published in 1996; see 
https://www.govinfo.gov/content/pkg/FR-1996-12-27/html/96-32917.htm. 
The current Circular, effective January 27, 2016, is available at 
https://www.whitehouse.gov/wp-content/uploads/2020/07/revised_circular_a-119_as_of_1_22.pdf.
    \59\ March 17, 2022 testimony of Dr. James Olthoff, Performing 
the Non-Exclusive Functions and Duties of the Under Secretary of 
Commerce for Standards and Technology & Director, of the Department 
of Commerce's NIST, before the United States House of 
Representatives Committee on Science, Space and Technology 
Subcommittee on Research and Technology, available at https://www.nist.gov/speech-testimony/setting-standards-strengthening-us-leadership-technical-standards.
---------------------------------------------------------------------------

    The CFPB's proposed approach to defining qualified industry 
standards aligns with the statutory purposes and objectives for the 
CFPB established in section 1021 of the CFPA, which include ensuring 
that consumer financial markets, such as the market for data sharing, 
are fair, transparent, competitive, and efficient, and ensuring that 
Federal consumer financial law is enforced consistently, without regard 
to the status of a person as a depository institution. Moreover, the 
proposed industry standard definition would align with the language of 
CFPA section 1033(e)(3) that rules do not inappropriately ``promote the 
use of any particular technology.''
CFPB Recognition of Industry Standard-Setting Bodies
    Proposed Sec.  1033.141(b) provides that a standard-setting body 
may request that the CFPB recognize it as an issuer of qualified 
industry standards. The attributes of fairness, openness, and inclusion 
listed as factors in proposed Sec.  1033.141(a)(1) through (6) would 
inform the CFPB's consideration of the request. CFPB recognition would 
help provide clarity to market participants that a standard-setting 
body has the necessary attributes of fairness, openness, and inclusion. 
It would also incentivize standard-setting bodies to devote the 
resources needed to achieve these attributes by providing them with 
validation from the CFPB, which would encourage adoption of their 
standards. The CFPB requests comment on the procedures it should use to 
recognize standard-setting bodies. For example, the CFPB requests 
comment on whether it should recognize a given body before, after, or 
at about the same time as the body seeks to issue a qualified industry 
standard or whether the recognition procedures should be flexible 
enough to accommodate all of those possibilities.
    The CFPB intends to subsequently provide guidance on the substance 
of the standards issued by the qualified industry standard-setting 
bodies recognized by the CFPB. The CFPB requests comment on how to 
provide guidance and, in particular, on how to ensure that the 
substance is consistent with the provisions of this proposed rule, as 
finalized.

B. Subpart B--Obligation To Make Covered Data Available

1. Overview
    As discussed in part I.C, disagreements around the types of data 
that should be available to consumers and authorized third parties have 
limited consumers' ability to use their data and imposed costs on data 
providers and third parties. Proposed subpart B would seek to resolve 
these questions with respect to how CFPA section 1033(a) applies by 
establishing a

[[Page 74809]]

framework for the general categories of data that would need to be made 
available, including specific data fields that have been significant 
sources of disagreement, and exceptions from these requirements. 
Proposed subpart B also restates the general requirement in CFPA 
section 1033(a) for data providers to make covered data available in an 
electronic form usable by consumers.
2. Obligation To Make Covered Data Available (Sec.  1033.201)
    Consistent with the general obligation in section 1033(a) of the 
CFPA, proposed Sec.  1033.201(a) would require a data provider to make 
available to a consumer and an authorized third party, upon request, 
covered data in the data provider's control or possession concerning a 
covered consumer financial product or service that the consumer 
obtained from the data provider. These covered data would need to be 
made available in an electronic form usable by consumers and authorized 
third parties. Compliance with the requirements in proposed Sec. Sec.  
1033.301 and 1033.311 also would be required.
    The CFPB interprets CFPA section 1033(a) to set forth a general 
obligation to make available data in an electronic form usable by 
consumers and authorized third parties that is independent of other 
obligations proposed in subpart C. Even if a data provider fully 
complied with the requirements of proposed subpart C with respect to 
consumer and developer interfaces, they might attempt to circumvent the 
objectives of section 1033 by engaging in other conduct that 
effectively makes data unavailable or unusable to consumers and 
authorized third parties. The CFPB requests comment on whether it would 
be clearer to interpret CFPA section 1033(a) to set forth explicit 
prohibitions against (1) actions that a data provider knows or should 
know are likely to interfere with a consumer's or authorized third 
party's ability to request covered data, and (2) making available 
information in a form or manner that a data provider knows or should 
know is likely to render the covered data unusable. Such a provision 
would carry out the objectives of CFPA section 1033, and would prevent 
evasion, pursuant to the CFPB's authority under section 1022(b)(1), by 
ensuring data providers do not engage in conduct not specifically 
addressed by the proposal but that nonetheless could practically 
interfere with the exercise of rights under CFPA section 1033(a). The 
CFPB also requests comment on whether there are specific practices that 
the proposal should identify that might effectively make data 
unavailable or unusable to consumers and authorized third parties, 
other than those already identified in proposed subpart C, such as fees 
for data access, as discussed with respect to proposed Sec.  
1033.301(c), or unreasonable access caps, as discussed with respect to 
proposed Sec.  1033.311(c)(2).
    The CFPB requests comment on whether other language might be 
appropriate to achieve this objective. For example, section 3022(a) of 
the Public Health Service Act (PHSA) \60\ and implementing regulations 
promulgated by HHS \61\ address the practice of ``information 
blocking,'' defined, in part, as a practice that ``is likely to 
interfere with, prevent, or materially discourage access, exchange, or 
use of'' electronic health information, except as required by law or 
specified by HHS rule. The CFPB seeks comment on whether this language 
would be appropriate to include as a general prohibition implementing 
CFPA section 1033, considering that the market for electronic health 
information and the applicable legal framework are distinct from the 
context and authorities applicable to this proposal.
---------------------------------------------------------------------------

    \60\ 42 U.S.C. 300jj-52.
    \61\ 45 CFR 171.103; 85 FR 25642 (May 1, 2020).
---------------------------------------------------------------------------

    The CFPB also requests comment on whether, instead of proposing to 
restate CFPA section 1033(a) as setting forth an obligation independent 
of the specific provisions in proposed subpart C, it should instead 
interpret CFPA section 1033(a) to mean that a data provider's 
obligations under the statute are fully satisfied if the data provider 
complies with all of the requirements of proposed subpart C.
    With respect to a data provider's obligation to make available data 
in its control or possession, proposed Sec.  1033.201(a) would mean a 
data provider would have to make a consumer's data available in any 
language maintained in records under its control or possession. For 
example, a data provider would have to make Spanish and English 
language records available if account records were maintained in 
Spanish and English.
    The CFPB received questions during the SBREFA process about how 
current the covered data must be, including whether data providers 
could simply provide the last monthly statement rather than being 
required to make available recent transactions and the current account 
balance. In the facilitation of payment transactions, data providers 
regularly refresh covered data, and such data are often necessary to 
enable common beneficial use cases, like transaction-based underwriting 
and personal financial management. Both depository and nondepository 
data providers typically make available recently updated transaction 
and account balance data through online or mobile banking applications. 
Proposed Sec.  1033.201(b) would interpret section 1033(a) to require 
that, in complying with proposed Sec.  1033.201(a), a data provider 
would need to make available the most recently updated covered data 
that it has in its control or possession at the time of a request. For 
example, a data provider would need to make available information 
concerning authorized but not yet settled debit card transactions. When 
consumers make a request for information concerning a consumer 
financial product or service, the most recently updated information in 
a data provider's control or possession is likely to be most usable. 
However, proposed Sec.  1033.201(b) is not intended to limit a 
consumer's right to access historical covered data. The CFPB requests 
comment on whether the provision regarding current data would benefit 
from additional examples or other clarifications. The CFPB also 
requests input on issues in the market today with data providers making 
available only older information that is not fully responsive to a 
consumer's request.
3. Covered Data (Sec.  1033.211)
    CFPA section 1033(a) generally requires data providers to make 
available ``information in the control or possession of the covered 
person concerning the consumer financial product or service that the 
consumer obtained from such covered person, including information 
relating to any transaction, series of transactions, or to the account 
including costs, charges and usage data.'' Proposed Sec.  1033.211 
would implement this broad language to define the information that a 
data provider would need to make available under the general obligation 
in proposed Sec.  1033.201(a). Proposed Sec.  1033.211 uses the term 
covered data instead of the statutory term ``information'' and defines 
covered data to mean several categories of information, as applicable: 
transaction information (including historical transaction information), 
account balance, information to initiate payment to or from a 
Regulation E account, terms and conditions, upcoming bill information, 
and basic account verification information.
    Several small entity representatives and other stakeholders raised 
concerns during the SBREFA process with respect to a proposal the CFPB 
was considering to require a broader set of data than

[[Page 74810]]

what would be included in this proposed rule, such as certain payment 
routing and demographic information that is not typically shared with 
consumers or third parties. Commenters stated that requiring that this 
information be made available could introduce new fraud and privacy 
risks to consumers that do not exist in the market today, would not 
support particularly beneficial use cases, and could impose significant 
new burden on data providers as some data are held across multiple 
information technology systems. Many data provider commenters supported 
an approach to require data that are already available through digital 
banking, or otherwise supported the inclusion of periodic statement 
information.
    The SBREFA Panel recommended that the CFPB further consider whether 
the proposed rule should require data providers to make available all 
six categories of information set forth in the SBREFA Outline.\62\ In 
considering the types of information that data providers would need to 
make available, the Panel recommended that the CFPB consider the small 
entity representatives' feedback on costs to small data providers with 
respect to the following: accessing data stored with multiple vendors 
or under the control of other third party service providers; 
restrictions on data providers' ability to share information; and 
whether sharing certain information could expose data providers and 
authorized third parties to legal liability or reputational risk.\63\
---------------------------------------------------------------------------

    \62\ SBREFA Panel Report at 43.
    \63\ Id.
---------------------------------------------------------------------------

    The proposed covered data definition would leverage existing 
operational and legal infrastructure: data providers generally make 
this covered data available through digital account management and 
existing laws require most of the proposed categories of information to 
be disclosed through periodic statement and account disclosure 
requirements. The CFPB preliminarily concludes that requiring data that 
is generally made available to consumers today would support most 
beneficial consumer use cases, including transaction-based 
underwriting, payment credential verification, comparison shopping, 
account switching, and personal financial management. The CFPB 
understands that certain of the proposed categories of information, 
such as upcoming bill information, historical transaction information, 
information to initiate a transfer to or from a Regulation E account, 
and basic account identity information can support account switching 
because it can ease the account opening process, identify recurring 
payments that need to be set up at the new account, and transfer funds 
out of the old account. The CFPB requests comment on the benefits and 
data needs for consumers who are in the process of switching accounts.
    The proposed covered data definition also would address several 
issues in the consumer-authorized data sharing system today, including 
(1) maximizing consumer benefits by clarifying which types of data 
would be included in the consumer's CFPA section 1033 right; (2) 
addressing potential data provider anti-competitive conduct and 
incentives to withhold particular types of data; and (3) promoting 
conditions for standardization in the market. Currently, data providers 
have different interpretations of the categories of information that 
would be included in the proposed covered data definition and provide 
authorized third parties with inconsistent access to that data. Pricing 
terms, like APR, have been particularly contested. Inconsistent access 
to consumer-authorized data may prevent the development of new use 
cases and the improvement of existing use cases. In addition, 
inconsistent access to consumer-authorized data may be hindering 
standardization in the market, and therefore further hindering 
competition and innovation, as parties to data access agreements must 
negotiate individual categories of information that can be shared.
    To address concerns about data providers restricting access to 
specific pieces of information, the proposed rule also would give 
examples of information that would fall within the covered data 
categories. These examples are illustrative and are not an exhaustive 
list of data that a data provider would be required to make available 
under the proposed rule. A data provider would only have an obligation 
to make available applicable covered data; for example, a Regulation E 
financial institution providing only a Regulation E account would not 
need to make available a credit card APR or billing statement. The CFPB 
requests comment on whether additional data fields should be specified 
to minimize disputes about whether the information would fall within 
the proposed covered data definition. In addition, the proposed rule 
would allow flexibility as industry standards develop while minimizing 
ambiguity over the types of information that must be made available. 
The CFPB also requests comment on whether the proposed categories of 
information provide sufficient flexibility to market participants to 
develop qualified industry standards.
    These provisions would carry out the objectives of CFPA section 
1033 of ensuring data are usable by consumers and authorized third 
parties by focusing on data that stakeholders report are valuable for 
third party use cases and that are generally under the control or 
possession of all covered persons. These provisions also would promote 
the use and development of standardized formats for carrying out the 
objectives of CFPA section 1033(d) by encouraging industry to focus 
format standardization efforts around these data categories.
Transaction Information
    Transaction information under proposed Sec.  1033.211(a) refers to 
information about individual transactions, such as the payment amount, 
date, payment type, pending or authorized status, payee or merchant 
name, rewards credits, and fees or finance charges. Some bank data 
providers have provided feedback suggesting that a rule not cover 
pending transactions. These stakeholders have cited concerns about how 
the information is subject to change and is not provided on monthly 
account statements. Some bank data providers have stated that pending 
transaction information is already provided through online or mobile 
banking applications today, or otherwise supported including that 
information. The CFPB preliminarily concludes that pending transaction 
information supports a variety of beneficial use cases, including fraud 
detection and personal financial management, and therefore should be 
included within the proposed covered data definition.
    Transaction information also would include historical transaction 
information in the control or possession of the data provider. Proposed 
Sec.  1033.211(a) explains that a data provider would be deemed to make 
available sufficient historical transaction information if it makes 
available at least 24 months of such information. The CFPB is aware 
that historical transaction data supports a variety of use cases, 
including transaction-based underwriting, account switching, and 
personal financial management. However, data providers do not make a 
consistent amount of historical transaction information available, so a 
consumer's ability to access historical data depends on their provider. 
For example, some nondepository data providers appear to make over five 
years of historical transaction data available, while some bank data 
providers limit historical

[[Page 74811]]

transaction data to 3, 6, 12, 24, or 30 months.
    Many stakeholders, including third party small entity 
representatives during the SBREFA process, have provided feedback that 
24 months of historical transaction data would support the vast 
majority of consumer use cases. Some data provider and consumer 
advocate stakeholders have explained that 24 months would be consistent 
with the recordkeeping requirements in Regulation E and Regulation Z. 
The CFPB preliminarily concludes that setting a safe harbor at a 
minimum of 24 months would ensure that consumers have access to 
sufficient historical transaction data for common beneficial use cases, 
while providing compliance certainty to data providers. This amount 
would also be consistent with the existing recordkeeping timeframes in 
Regulation E, 12 CFR 1005.13, and Regulation Z, 12 CFR 1026.25. The 
CFPB also understands that data providers typically control or possess 
more than 24 months of historical transaction data and may continue to 
make more than 24 months available. In the SBREFA Outline, the CFPB 
considered a data parity approach to historical transaction data, where 
a data provider would only need to share as much historical transaction 
data as it makes available through a consumer interface.\64\ However, 
the CFPB is concerned that, in practice, a data parity approach would 
be difficult to enforce and would leave some consumers without 
sufficient historical transaction data to support transaction-based 
underwriting, account switching, and other use cases.
---------------------------------------------------------------------------

    \64\ SBREFA Outline at 27.
---------------------------------------------------------------------------

    The CFPB requests comment on whether the transaction information 
examples are sufficiently detailed and consistent with market 
practices. The CFPB also requests comment on whether to retain the safe 
harbor for historical transaction data and whether a different amount 
of historical transaction data would be more appropriate. The CFPB also 
requests comment on whether and how the rule should require that data 
providers make available historical data for other categories of 
information, such as account terms and conditions, whether such 
historical data are kept in the ordinary course of business today, and 
the use cases for such data.
Account Balance
    The account balance category would include available funds in an 
asset account and any credit card balance. The CFPB requests comment on 
whether this term is sufficiently defined or whether additional 
examples of account balance, such as the remaining credit available on 
a credit card, are necessary.
Information To Initiate Payment To or From a Regulation E Account
    This category of information would require a data provider to make 
available information to initiate a payment to or from the consumer's 
Regulation E account. The proposed rule explains that this category 
includes a tokenized account and routing number that can be used to 
initiate an ACH transaction. In complying with its obligation under 
proposed Sec.  1033.201(a), a data provider would be permitted to make 
available a tokenized account and routing number instead of, or in 
addition to, a non-tokenized account and routing number.
    Regulation E account numbers are typically shared through consumer 
interfaces and are required to be disclosed under existing Regulation E 
periodic statement provisions. Account numbers and routing numbers can 
be used to initiate a transfer of funds to or from a Regulation E 
account over the ACH network, enabling common use cases like initiating 
payments and depositing loan proceeds. Although data providers have 
recourse under private contracts, network rules, and commercial law to 
recover funds stolen by an unauthorized entity, many data providers 
have expressed concern about their Regulation E obligations and urged 
the CFPB to allow the sharing of TANs with authorized third parties. 
These TANs, which are in use today, may help mitigate fraud risks to 
consumers and data providers. TANs allow data providers to identify 
compromised points more easily and revoke payment credentials on a 
targeted basis (rather than issuing a new account number to the 
consumer). However, some third parties have argued that TANs do not 
support certain use cases, such as allowing third parties to print 
checks to pay vendors, initiating payments by check or wire, and 
detecting fraud.
    The CFPB preliminarily concludes that TANs allow third parties to 
enable most beneficial payment use cases while mitigating fraud risks, 
and therefore data providers should have the option of making TANs 
available to authorized third parties in lieu of full account and 
routing numbers. The CFPB notes that a TAN would only meet this 
requirement if it contained sufficient information to initiate payment 
to or from a Regulation E account. The CFPB requests comment on whether 
to allow TANs in lieu of non-tokenized account and routing numbers, 
including whether TANs would mitigate fraud risks and, in contrast, 
whether TANs have any limitations that could interfere with beneficial 
consumer use cases, and whether and how adoption and use of TANs might 
be informed by qualified industry standards. The CFPB also requests 
comment on whether data providers should also be required to make 
available information to initiate payments from a Regulation Z credit 
card.
Terms and Conditions
    Terms and conditions generally refer to the contractual terms under 
which a data provider provides a covered consumer financial product or 
service. The proposed rule would describe several non-exhaustive 
examples of information that would constitute terms and conditions.
    Certain terms and conditions, such as pricing, reward programs 
terms, and whether an arbitration agreement applies to the product, 
support beneficial use cases, like comparison shopping and personal 
financial management. Authorized third parties could use this 
information to help consumers more easily understand and compare the 
terms applicable to a covered consumer financial product or service. 
Since pricing is a fundamental term that is provided in account opening 
disclosures and change in terms disclosures, the CFPB is proposing to 
include APR, annualized percentage yield, fees, and other pricing 
information in this category. In addition, this provision would benefit 
consumers because consumers today may not be able to easily find this 
information through their online or mobile banking applications, and 
some data providers may not be consistently sharing it with authorized 
third parties. The CFPB requests comment on whether the final rule 
should include more examples of information that must be made available 
under terms and conditions.
Upcoming Bill Information
    Upcoming bill information would include bills facilitated through 
the data provider, such as payments scheduled through the data provider 
and payments due from the consumer to the data provider. For example, 
it would include the minimum amount due on the data provider's credit 
card billing statement, or a utility payment scheduled through a 
depository institution's online bill payment service. The CFPB 
preliminarily concludes that this information would be necessary to 
support personal financial management

[[Page 74812]]

and consumers who are switching accounts. The CFPB seeks comment on 
whether this category is sufficiently detailed to support situations 
where a consumer is trying to switch recurring bill payments to a new 
asset account, such as transferring a monthly credit card payment to a 
new bank.
Basic Account Verification Information
    Basic account verification information would be limited to the 
name, address, email address, and phone number associated with the 
covered consumer financial product or service.
    The CFPB is aware that certain pieces of identifying consumer 
information are commonly shared with third parties today for beneficial 
use cases. For example, a lender may seek to verify that loan funds are 
being deposited into an account that belongs to the consumer who is 
applying for the loan, or a mortgage underwriter may seek to verify 
that funds in a savings account belong to the mortgage applicant. On 
the other hand, third parties have raised concerns that data providers 
sometimes limit access to this information, and requested that the CFPB 
should clarify that account verification information must be shared. 
However, many small entity representatives and other stakeholders 
raised significant concerns about the proposed rule covering other 
identity information that is not typically shared today, such as 
demographic data, as the beneficial use cases for such information is 
limited compared to the significant privacy and discrimination risks.
    The CFPB preliminarily concludes that requiring data providers to 
share basic account verification information is necessary to ensure the 
usability of the covered data. For example, confirming that funds in a 
savings account do, in fact, belong to the consumer applying for a 
mortgage loan is necessary to determine whether the mortgage 
underwriting can rely on that information. Similarly, a loan provider 
is mitigating fraud risks when it ensures that the name, address, email 
address, and phone number on a recipient account matches the 
information of the loan applicant; matching information helps ensure 
that the funds are going to the correct account, and that the account 
opening notifications are not going to someone who stole the consumer's 
identity. Email addresses and phone numbers are increasingly being used 
as substitutes for consumer and account identifiers, particularly in 
the payments market where such information can be used to send a 
person-to-person payment. Accordingly, the CFPB has preliminarily 
determined that limiting basic account verification information to the 
name, address, email address, and phone number associated with the 
covered consumer financial product or service would facilitate the most 
common use cases and is consistent with market practices today.
    The CFPB considered whether to include SSNs, as SSNs are shared for 
some beneficial consumer use cases, like mortgage underwriting. 
However, the sharing of SSNs is not ubiquitous. The CFPB preliminarily 
concludes that SSNs may continue to be shared as appropriate but, given 
the risks to consumers, the proposed rule would not require data 
providers to make them available.
    The CFPB requests comment on whether the proposed basic account 
verification information category would accommodate or unduly interfere 
with beneficial consumer use cases today. Given privacy and security 
concerns about unintentionally covering other kinds of information that 
are not typically shared today, the CFPB also requests comment on 
whether it is appropriate to limit this category to only a few specific 
pieces of information.
4. Exceptions (Sec.  1033.221)
    The CFPB is proposing in Sec.  1033.221 four exceptions to the 
requirement to make data available under the proposed rule, along with 
some clarifications of data that do not fall within these exceptions. 
These proposed exceptions would implement section 1033(b) of the CFPA 
by restating the statutory language and providing certain 
interpretations.
    The first exception would cover any confidential commercial 
information, including an algorithm used to derive credit scores or 
other risk scores or predictors. The CFPB is aware that some data 
providers have argued that certain account information falls within 
this exception because such information is an input or output to a 
proprietary model. The CFPB is proposing to clarify that information 
would not qualify for this exception merely because it is an input to, 
or an output of, an algorithm, risk score, or predictor. For example, 
APR and other pricing information are sometimes determined by an 
internal algorithm or predictor, but such information would not fall 
within this exception.
    The second exception would cover any information collected by a 
data provider for the purpose of preventing fraud or money laundering, 
or detecting, or making any report regarding other unlawful or 
potentially unlawful conduct. The CFPB received feedback during the 
SBREFA process that at least one data provider cited this exception to 
avoid including general account information, such as the name on the 
account.\65\ To avoid misuse of this exception where information has 
multiple applications, the CFPB is proposing to clarify that 
information collected for other purposes does not fall within this 
exception. For example, name and other basic account verification 
information would not fall within this exception.
---------------------------------------------------------------------------

    \65\ SBREFA Panel Report at 25.
---------------------------------------------------------------------------

    The third exception would cover information required to be kept 
confidential by any other provision of law. Information would not 
qualify for this exception merely because a data provider must protect 
it for the benefit of the consumer. For example, a data provider cannot 
restrict access to the consumer's own information merely because that 
information is subject to privacy protections.
    The fourth exception would cover any information that a data 
provider cannot retrieve in the ordinary course of its business with 
respect to that information.
    The proposed definition for covered data in proposed Sec.  1033.211 
would include information that is made available to consumers and 
authorized third parties today or is required to be disclosed under 
other existing laws. The exceptions proposed in Sec.  1033.221 are 
narrow, and covered data would not typically qualify for any of these 
exceptions; note that proposed Sec.  1033.351(b)(1) would require a 
data provider to create a record of what covered data are not made 
available pursuant to an exception in proposed Sec.  1033.221 and 
explain why the exception applies.
    During the SBREFA process, small entity representatives and other 
stakeholders provided examples of data that could fall within the 
exceptions, such as proprietary algorithms or underwriting models, but 
the examples would not be considered covered data and accordingly would 
not fall within the scope of the proposed rule. The SBREFA Panel 
recommended that the CFPB continue to seek feedback on how to interpret 
these exceptions, and further consider whether there are specific 
pieces of information that should be covered under any of these 
exceptions.\66\ Consistent with the Panel recommendation, the CFPB 
requests comment on whether it should include additional examples of 
data that would or would not fall within the exceptions, and whether 
this provision sufficiently mitigates concerns that data providers may 
cite these exceptions on a

[[Page 74813]]

pretextual basis. The CFPB intends to monitor the market for pretextual 
use of the CFPA section 1033 exceptions.
---------------------------------------------------------------------------

    \66\ Id. at 43.
---------------------------------------------------------------------------

C. Subpart C--Establishing and Maintaining Access

1. Overview
    The provisions in proposed subpart C would address some of the 
significant questions and challenges described in part I.C by 
clarifying the terms on which data are made available and the mechanics 
of data access, including basic operational, performance and security 
standards, and other policies and procedures. In particular, certain 
provisions would ensure that data providers make covered data available 
to third parties through a developer interface rather than through the 
screen scraping of a consumer interface. Other provisions would include 
procedures to facilitate the ability of third parties to request data 
and ensure data providers are accountable for their obligations in 
proposed subpart C. In addition, to prevent data providers from 
inhibiting consumers' exercise of this statutory right, the CFPB is 
proposing a bright-line prohibition against data providers charging 
fees for establishing and maintaining the required interfaces or for 
receiving requests and making available covered data in response to 
requests. Together, the provisions in proposed subpart C would 
contribute to a safe, reliable, secure, and competitive data access 
framework.
2. General Requirements (Sec.  1033.301)
Requirement To Establish and Maintain Interfaces (Sec.  1033.301(a))
    The CFPB proposes in Sec.  1033.301(a) to require a data provider 
subject to the requirements of proposed part 1033 to maintain a 
consumer interface and to establish and maintain a developer interface. 
A data provider's consumer interface and developer interface would be 
required to satisfy the requirements in proposed Sec.  1033.301(b) and 
(c). The developer interface would be subject to additional 
requirements in proposed Sec.  1033.311. Proposed Sec.  1033.301(a) 
would carry out the objectives of CFPA section 1033 by ensuring 
consumers and authorized third parties can make requests and receive 
timely and reliable access to covered data in a usable electronic form, 
and would fulfill other objectives discussed below with respect to 
proposed Sec. Sec.  1033.301 and 1033.311, including promoting the 
development and use of standardized formats.
    The terms consumer interface and developer interface are defined in 
proposed Sec.  1033.131 as interfaces through which a data provider 
receives requests for covered data and makes covered data available in 
an electronic form usable by consumers and authorized third parties in 
response to the requests. Proposed Sec.  1033.111(d) would exclude data 
providers that do not have a consumer interface from the requirements 
of proposed part 1033. Thus, proposed Sec.  1033.301(a) would not 
require a data provider to establish a consumer interface, but only to 
maintain a consumer interface that the data provider already has.
    The CFPB is not aware of significant concerns regarding the ability 
of consumers to access covered data from consumer interfaces. The CFPB 
intends for the provisions in the proposed rule applicable to consumer 
interfaces generally to ensure the continuation of current data 
provider practices. Based on its market expertise, the CFPB expects 
that data providers' existing consumer interfaces will generally 
satisfy the data provider's obligation under proposed Sec.  1033.301(a) 
to maintain an interface for making covered data available to 
consumers. The CFPB requests comment on the extent, if any, to which 
the provisions applicable to consumer interfaces in proposed subpart C 
would be inconsistent with current practices.
    A consumer interface generally would not satisfy a data provider's 
obligation under proposed Sec.  1033.301(a) to establish and maintain a 
developer interface, which must satisfy requirements in proposed Sec.  
1033.311. These provisions in proposed Sec.  1033.311 are intended, in 
part, to ensure that data providers do not rely on the screen scraping 
of a consumer interface to satisfy their obligations under CFPA section 
1033(a). As recommended by the SBREFA Panel, the CFPB considered 
whether screen scraping should be an alternative means of sharing data 
with third parties in some circumstances.\67\ The CFPB is not proposing 
to require that data providers permit screen scraping as an alternative 
method of access, such as to address unavailability when the data 
provider's system interface is down for maintenance. As discussed in 
part I.C, screen scraping as a whole presents risks to consumers and 
the market and relying on credential-based screen scraping would 
complicate the mechanics of data access, particularly with respect to 
authentication and authorization procedures for data providers. The 
proposed requirements in subpart C, such as the performance 
specifications for developer interfaces in Sec.  1033.311(c), would 
ensure that consumers and authorized third parties have reliable access 
to consumers' covered data.
---------------------------------------------------------------------------

    \67\ Id. at 44.
---------------------------------------------------------------------------

    As also recommended by the SBREFA Panel, the CFPB considered 
whether there are forms of screen scraping that would reduce the impact 
of developer interface service interruptions on third parties and 
minimize costs to data providers and third parties while ensuring data 
quality and security.\68\ The CFPB has not identified any such forms of 
screen scraping. Tokenized screen scraping, in which third parties use 
a tokenized version of a consumer's account credentials, provides data 
security and consumer control benefits when compared with screen 
scraping that uses a consumer's account credentials. However, it does 
not mitigate screen scraping's inherent overcollection, accuracy, and 
consumer privacy risks, and it would impose costs on data providers in 
addition to the costs of a developer interface. Additionally, because 
it would inherently rely on the delivery of unstructured data, 
permitting data providers to comply with the proposed rule through 
tokenized screen scraping would not meaningfully advance the statutory 
mandate to promote the development and use of standardized formats.
---------------------------------------------------------------------------

    \68\ Id.
---------------------------------------------------------------------------

    In some cases, authorized third parties that are natural persons 
might have a need to access information in a human-readable form 
because they lack the means of accessing a developer interface. The 
CFPB requests comment on how a data provider would make covered data 
available in a usable electronic form to such authorized third parties.
    The SBREFA Panel recommended that the CFPB clarify whether the 
online financial account management portal that the CFPB was 
considering with respect to direct access--i.e., a consumer interface--
would include a data provider's mobile banking portal in addition to 
its online banking portal.\69\ While both online banking and mobile 
banking applications could serve as consumer interfaces, proposed Sec.  
1033.301(a) would not require that each of the applications satisfy all 
of the proposed requirements that would apply to consumer interfaces, 
as long as collectively the two applications satisfy the requirements. 
The CFPB requests comment on the extent to which data providers 
currently inform consumers using mobile banking applications that 
additional information about consumers' accounts may be available

[[Page 74814]]

through the providers' online banking interfaces.
---------------------------------------------------------------------------

    \69\ Id. at 43.
---------------------------------------------------------------------------

Machine-Readable Files (Sec.  1033.301(b))
    The CFPB proposes in Sec.  1033.301(b) to require a data provider 
upon specific request to make covered data available in a machine-
readable file that a consumer or authorized third party can retain and 
transfer into a separate information system. This proposed requirement 
would apply both to data providers' consumer interfaces and to their 
developer interfaces. This proposed provision would implement the 
requirement of CFPA section 1033(a) that covered data be made available 
in a usable electronic form by ensuring that consumers and authorized 
third parties can retain electronic files. In addition, the proposed 
provision would directly implement CFPA section 1033(d).
    The proposed provision would allow a data provider to offer 
additional consumer interfaces that do not satisfy Sec.  1033.301(b) 
(for example, a smartphone application that does not provide 
information in a readily printable or downloadable format), as long as 
the data provider makes covered data available upon request in readily 
printable or downloadable formats through one of its other consumer 
interfaces, such as its digital banking interface.
    The CFPB preliminarily understands that, as a general matter, 
existing consumer and developer interfaces typically already provide 
covered data in a form that would comply with this requirement and may 
be subject to similar requirements by other applicable laws.\70\
---------------------------------------------------------------------------

    \70\ See, e.g., Cal. Civ. Code sections 1798.100, 1798.130; Va. 
Consumer Data Prot. Act section 59.1-577 (2023); Colo. Priv. Act 
section 6-1-1306(1)(e); MRS tit. 10, ch. 1057, section 9607(1)(D); 
Mass. Info. Priv. & Sec. Act section 10. However, California exempts 
information subject to the GLBA, and Colorado and Virginia exempt 
financial institutions subject to the GLBA. Separately, the EU's 
GDPR requires data portability (Reg. (EU) 2016/679, art. 20, O.J. (L 
119) 1 (Apr. 27, 2016)).
---------------------------------------------------------------------------

    The CFPB therefore has preliminarily determined that the proposed 
requirement in Sec.  1033.301(b) would impose little or no cost on data 
providers beyond the cost to establish and maintain a developer 
interface in the first place; i.e., the proposed requirement would 
impose little or no cost beyond the cost that would be imposed by 
proposed Sec.  1033.301(a) (discussed above). The CFPB has also 
preliminarily determined that proposed Sec.  1033.301(b) would provide 
important consumer benefits, such as by enabling them to share their 
data with others, including providers of competing financial products 
and services.\71\
---------------------------------------------------------------------------

    \71\ See, e.g., Michael S. Barr et al., Consumer Autonomy and 
Pathways to Portability in Banking and Financial Services, Univ. of 
Mich. Ctr. on Fin., L. & Policy Working Paper No. 1 (Nov. 1, 2019), 
https://financelawpolicy.umich.edu/sites/cflp/files/2021-07/umich-cflp-working-paper-consumer-autonomy-and-data-portability-pathways-Nov-3.pdf.
---------------------------------------------------------------------------

Fees Prohibited (Sec.  1033.301(c))
    The CFPB proposes in Sec.  1033.301(c) to prohibit a data provider 
from imposing any fees or charges for establishing or maintaining the 
interfaces required by proposed Sec.  1033.301(a) or for receiving 
requests or making available covered data through the interfaces. This 
provision is proposed pursuant to the CFPB's authority under CFPA 
sections 1033(a) and 1022(b)(1). The CFPB has preliminarily determined 
that the prohibition would be necessary and appropriate to effectuate 
consumers' rights under CFPA section 1033 by ensuring that consumers 
and authorized third parties are not impeded from exercising consumers' 
statutory rights because of fees, which would be contrary to the 
objectives of the statute.
    The CFPB notes that proposed Sec.  1033.301(c) would not prohibit a 
data provider from charging a fee for specific services, other than 
access to covered data, through the consumer interface. For example, a 
data provider would not violate the proposed rule if the data provider 
were to impose a fee for sending an international remittance transfer, 
which a consumer authorizes and consents to through the consumer 
interface. Further, the proposed rule would not address account 
maintenance fees that a data provider might charge to consumers 
regardless of whether they use the interface.
    A data provider that does not already have a developer interface 
would incur some upfront and ongoing costs to establish and maintain 
one, and data providers in general will incur some cost to maintain the 
interfaces as well as a marginal cost of providing covered data through 
the interfaces. The CFPB has therefore considered whether its proposed 
rule should permit a reasonable, cost-based fee to recover the upfront 
or fixed costs associated with establishing and maintaining the 
interfaces. There also may be some costs associated with providing 
covered data through the interfaces. The CFPB has preliminarily 
determined, however, that the marginal cost of providing covered data 
in response to a request is negligible.
    Each data provider is the sole supplier of its customers' financial 
data and therefore able to exert market power over the prices or fees 
it charges for authorized access to consumers' data. Data providers 
have in the past restricted data access for third parties. These 
restrictions have anti-competitive effects and, by allowing data 
providers to charge prices for access that are in excess of marginal 
cost, may harm consumers and third parties. For example, data providers 
may have an incentive to charge fees in excess of their marginal cost 
to third parties to make certain competing third party products or 
services less profitable or less attractive to consumers. In addition, 
data providers charging different prices to different third parties may 
also result in competitive harm to consumers and third parties, 
especially in a market where some data providers have financial 
interests in third parties they are affiliated with, or act as third 
parties themselves. Even under circumstances where data providers would 
not directly gain, price discrimination of this type may distort 
competition among third parties and harm consumers. Further, prolonged 
negotiations about fees could delay or obstruct third parties being 
granted access expeditiously to data providers' developer interfaces, 
in turn undermining the core consumer data access right. The CFPB 
requests comment on the above analysis with respect to proposed Sec.  
1033.301(c). The CFPB also requests comment on whether any clear and 
unambiguous set of conditions, limitations, or other parameters exist 
or should be created such that, subject to such parameters, data 
providers could charge reasonable, standardized fees that neither 
obstruct the access right due to cost nor impede third parties' access 
to data provider interfaces due to negotiations over fee amounts or 
schedules.
    During the SBREFA process, data provider small entity 
representatives provided feedback that data providers should be 
permitted to charge fees to third parties for access to covered 
data.\72\ Further, the SBREFA Panel recommended that the CFPB consider 
how data providers would need to defray the costs associated with 
developing and maintaining a developer interface.\73\ The CFPB will 
continue to consider this recommendation as it reviews comments on this 
NPRM and proceeds to develop a final rule. In this regard, the CFPB 
notes that the proposed rule differs in many respects from the CFPB's 
proposals under

[[Page 74815]]

consideration at the time the SBREFA Panel provided the above 
recommendation. Most importantly, the CFPB is now proposing to require 
data providers to make available a narrower set of covered data than 
the CFPB was considering at the SBREFA stage. Small data providers 
generally already make the proposed covered data available through 
their consumer interfaces. Accordingly, the CFPB expects that it will 
be relatively low cost for smaller data providers to make covered data 
available through developer interfaces.
---------------------------------------------------------------------------

    \72\ SBREFA Panel Report at 30.
    \73\ Id. at 44.
---------------------------------------------------------------------------

3. Requirements Applicable To Developer Interfaces (Sec.  1033.311)
    As discussed in part I.C, data providers' developer interfaces do 
not function according to a consistent set of terms, resulting in data 
that may not be readily usable. In addition, credential-based screen 
scraping presents security, privacy, and other risks. To foster a safe, 
reliable, secure, and competitive data access framework, the CFPB is 
proposing in Sec.  1033.311 additional requirements that would apply 
specifically to the developer interface described in proposed Sec.  
1033.301(a). Proposed Sec.  1033.311(a) would provide that a developer 
interface required by Sec.  1033.301(a) must satisfy proposed 
provisions at Sec.  1033.311(b) through (d). These provisions would 
interpret data providers' obligation to ``make available'' covered data 
in a ``usable'' electronic form, fulfill the mandate in CFPA section 
1033(d) to prescribe by rule standards to promote the use and 
development of standardized formats, and otherwise carry out the 
objectives of CFPA section 1033.
Format of Covered Data (Sec.  1033.311(b))
    The CFPB proposes in Sec.  1033.311(b) to require a developer 
interface to make available covered data in a standardized format. This 
requirement would implement the mandate in CFPA section 1033(d) that 
the CFPB prescribe standards to promote the use and development of 
standardized formats. The interface would be deemed to satisfy this 
requirement if it makes covered data available in a format set forth in 
a qualified industry standard (as defined in proposed Sec.  1033.131). 
In the absence of such a standard, a data provider's interface would be 
deemed to satisfy proposed Sec.  1033.311(b) if it makes available 
covered data in a format that is widely used by the developer 
interfaces of other similarly situated data providers with respect to 
similar data and is readily usable by authorized third parties.
    This proposed provision would be intended to ensure that developer 
interfaces make covered data available in a standardized format that is 
readily processable by the information systems of third parties across 
the market, including new entrants and small entities. This proposed 
provision also is intended to transition the market from relying on 
screen scraping unstructured data from consumer interfaces.
    Consistent with the objectives discussed in part I.D, this 
provision would seek to foster a reliable and competitive data access 
framework. Small entity representatives during the SBREFA process 
indicated that consistent standards would reduce costs for small third 
parties and small data providers, and would promote competition by 
reducing integration costs across the market.\74\ The SBREFA Panel 
recommended that the CFPB promote consistency in standards for the 
availability of information, including the format and transmission of 
information that data providers make available to third parties.\75\ 
Consistent with that feedback, this provision would seek to ensure that 
the information systems of, in particular, new-entrant and small-entity 
third parties can process covered data from the full range of data 
providers across the market by reducing the extent of varied and 
idiosyncratic formats that impel reliance on intermediaries to provide 
data in a usable format.
---------------------------------------------------------------------------

    \74\ Id. at 28.
    \75\ Id. at 44.
---------------------------------------------------------------------------

    The CFPB has not determined whether qualified industry standards 
for data formats presently exist. The proposed rule would seek to 
accommodate the potential absence of such standards by stating that, in 
their absence, a data provider could rely on proposed Sec.  
1033.311(b)(2) if its developer interface uses a format used by other 
similarly situated data providers. The CFPB has preliminarily 
determined that, consistent with CFPA section 1033(a) and (d), 
requiring covered data to be made available in a usable and 
standardized format would reduce variation across the market and 
promote greater consistency of data formats.
    Because proposed Sec.  1033.311(b)(2) would allow data providers 
across the market to rely on more than one formatting standard, the 
CFPB acknowledges it would not promote the use and development of a 
single formatting standard, such as what might be set forth within a 
qualified industry standard described under proposed Sec.  
1033.311(b)(1). The CFPB requests comment on the extent of variation in 
data formats used for consumer-authorized access today, and the 
usability of those formats by third parties. The CFPB also requests 
comment on whether the implementation timelines discussed in part 
IV.A.4 with respect to proposed Sec.  1033.121 should be adjusted to 
enable data providers to rely on a standardized format that is set 
forth in a qualified industry standard as of the applicable compliance 
date. For example, the CFPB requests comment on whether it should allow 
for a separate, later compliance date for Sec.  1033.311(b).
    Proposed Sec.  1033.311(b)(2) would apply only in the absence of a 
qualified industry standard. The CFPB requests comment on whether 
proposed Sec.  1033.311(b)(2) should also be available if there is a 
qualified industry standard. Alternatively, the CFPB requests comment 
on whether it should omit proposed Sec.  1033.311(b)(2), meaning that 
in the absence of a qualified standard only the general requirement 
under proposed Sec.  1033.311(b) to make available covered data in a 
standardized format would apply. The CFPB further requests comment on 
whether there are other approaches that it should deem to comply with 
Sec.  1033.311(b), instead of or in addition to proposed Sec.  
1033.311(b)(1) or (2). Separately, CFPA section 1033(d) does not define 
the term ``format'' and proposed Sec.  1033.311(b) would not include a 
definition. The CFPB requests comment on whether a definition is needed 
and whether format should be defined to mean the specifications for 
data fields, status codes, communication protocols, or other elements 
to ensure third party systems can communicate with the developer 
interface.
Commercially Reasonable Performance for Data Providers' Developer 
Interfaces (Sec.  1033.311(c)(1))
    The CFPB proposes in Sec.  1033.311(c)(1) to require that a data 
provider's developer interface perform at a commercially reasonable 
level, and to include provisions regarding what commercially reasonable 
means. This provision would carry out the objectives of CFPA section 
1033 by clarifying how a data provider would make available covered 
data in a usable form to authorized third parties under CFPA section 
1033(a).
    Information available to the CFPB indicates that the performance of 
data providers' developer interfaces is neither uniform nor always on 
par with what one would reasonably expect given the state of 
technology. Specifically, the state of technology enables consumer 
interfaces to operate at consistently high availability, performance, 
and data freshness levels,

[[Page 74816]]

which many data providers' developer interfaces do not meet. With 
respect to uniformity, data from the Provider Collection indicated that 
providers report widely varying uptime and response time or latency 
measurements. This non-uniformity persists both across similarly 
situated providers and across the various consumer or developer 
interfaces a data provider may make available. The CFPB has 
preliminarily determined that the performance of data providers' 
developer interfaces needs both to improve and to become more 
consistent and predictable from where that performance is today. In 
that regard, the CFPB has preliminarily determined that a quantitative 
minimum performance level would achieve a sufficient level of 
consistency and predictability.
    The CFPB proposes the requirements for commercially reasonable 
performance of data providers' developer interfaces in proposed Sec.  
1033.311(c)(1) pursuant to its authority provided by CFPA section 
1033(a) and the CFPB's interpretation of how data providers must make 
available covered data in an electronic form that is usable by 
consumers and authorized third parties. Specifically, the CFPB proposes 
the requirements for commercially reasonable performance in proposed 
Sec.  1033.311(c)(1) to implement the statutory requirement that 
covered data be made available in an electronic form usable by 
authorized third parties. This proposed requirement would carry out the 
objectives of CFPA section 1033 by ensuring that data providers make 
available data on a basis that enables third parties to provide 
products and services, including those that compete with products and 
services offered by the data provider.
Quantitative Minimum Performance Specification (Sec.  
1033.311(c)(1)(i))
    The current performance of data providers' developer interfaces is 
not always adequate, and whether a developer interface's performance is 
commercially reasonable cannot only be based on the performance of a 
data provider's peers. Thus, the CFPB has preliminarily determined that 
it is necessary to propose a firm quantitative floor to ensure that the 
performance improves in the near term.
    The quantitative minimum performance specification in proposed 
Sec.  1033.331(c)(1)(i) would be a response rate of at least 99.5 
percent. That is, the CFPB proposes that the performance of a developer 
interface cannot be commercially reasonable unless the interface has a 
response rate (defined below) of at least 99.5 percent. The CFPB has 
preliminarily determined that this level of response rate would be an 
appropriate floor for commercially reasonable performance for several 
reasons. The CFPB understands from the Provider Collection that a 
number of data providers' extant consumer interfaces generally meet or 
exceed this level of performance. Further, the level of performance 
data providers can achieve with their consumer interfaces, in which the 
amount and variety of data are generally broader than the set of data 
the CFPB proposes to define as covered data, suggests this level of 
performance should be achievable for developer interfaces. In general, 
ensuring parity between consumer interfaces and developer interfaces 
will ensure that data providers make available data in a manner that is 
usable to consumers. In addition, Australia and the United Kingdom set 
their thresholds at 99.5 percent.\76\ Their thresholds are calibrated 
from existing endpoints of data providers in both countries and suggest 
that data providers generally are able to meet a 99.5 percent 
threshold.\77\ Moreover, the substantial preponderance of the 
respondents to the Provider Collection meet or exceed that level of 
performance. Thus, the CFPB has preliminarily determined that data 
provider interfaces cannot perform to commercially reasonable standards 
below a quantitative minimum performance specification of 99.5 percent. 
The CFPB requests comment specifically on what role qualified industry 
standards should have, if any, regarding the quantitative minimum 
performance specification set forth in the final rule.
---------------------------------------------------------------------------

    \76\ Australia Consumer Data Standards, Availability 
Requirements, https://consumerdatastandardsaustralia.github.io/standards/#availability-requirements (last visited Sept. 16, 2023); 
Open Banking Ltd., Operational Guidelines--Availability, https://standards.openbanking.org.uk/operational-guidelines/availability-and-performance/key-indicators-for-availability-and-performance-availability/latest/ (last visited Sept. 16, 2023).
    \77\ In the period from July 2022 to July 2023, UK account 
providers had an average weighted Open Banking API availability of 
99.66 percent. See Open Banking Ltd., API Performance Stats, https://www.openbanking.org.uk/api-performance/ (last visited Sept. 16, 
2023). From December 1, 2021, through September 1, 2023, Australian 
data holders maintained a platform availability of 96.28 percent. 
See Australian Consumer Data Right, Performance, https://www.cdr.gov.au/performance (last visited Sept. 16, 2023).
---------------------------------------------------------------------------

Defining Proper Response Rate
    The CFPB proposes to specify in Sec.  1033.311(c)(1)(i) how the 
proper response rate would be calculated within a given time period, 
such as a month: that rate would be the number of proper responses by 
the interface divided by the total number of queries to the interface.
    A proper response would be a response, other than an error message 
during unscheduled downtime, that meets the following three criteria: 
(1) the response either fulfills the query or explains why the query 
was not fulfilled; (2) the response complies with the requirements of 
proposed part 1033; and (3) the response is provided by the interface 
within a commercially reasonable amount of time. With respect to the 
third criterion, the CFPB proposes that the amount of time cannot be 
commercially reasonable if it is more than 3,500 milliseconds. It is 
possible under the CFPB's proposed rule that the amount of time for the 
response would not be commercially reasonable even if it were less than 
3,500 milliseconds. The CFPB requests comment on whether any generally 
applicable industry standard sets forth an amount of time that should 
be used in lieu of 3,500 milliseconds.
    The CFPB proposes that any responses by and queries to the 
interface during scheduled downtime for the interface would be excluded 
from the calculation of the proper response rate. Further, the CFPB 
proposes that any downtime of the interface would qualify as scheduled 
downtime only if the data provider has provided reasonable notice of 
the downtime to all third parties to which the data provider has 
granted access to the interface. The CFPB also proposes that the total 
amount of scheduled downtime for the interface must be reasonable. 
Adherence to a qualified industry standard would be an indication that 
the notice of downtime and the total amount of downtime are reasonable. 
The CFPB requests comment on whether it should provide additional 
detail on the amount of scheduled downtime that would constitute a 
reasonable amount. The CFPB also requests comment on whether it should 
provide additional detail on when and how a data provider must provide 
notice of scheduled downtime to third parties for the notice to be 
reasonable. For example, the Australia Consumer Data Standards state 
that normal planned outages should be reported to third parties with at 
least one week of lead time, and the UK Open Banking Standards provide 
that notice for planned downtime should be given at least five business 
days in advance.\78\
---------------------------------------------------------------------------

    \78\ See Consumer Data Standards, Availability Requirements, 
https://consumerdatastandardsaustralia.github.io/standards/#session-requirements (last visited Oct. 2, 2023); Open Banking Ltd., Change 
and Communication Management--Downtime, https://standards.openbanking.org.uk/operational-guidelines/change-and-communication-management/downtime/latest/ (last visited Oct. 2, 
2023).

---------------------------------------------------------------------------

[[Page 74817]]

Indicia of Commercially Reasonable Performance (Sec.  
1033.311(c)(1)(ii))
    Proposed Sec.  1033.311(c)(1) would require that the performance of 
a data provider's developer interface be commercially reasonable. While 
satisfaction of the quantitative minimum of 99.5 percent in proposed 
Sec.  1033.311(c)(1)(i) would be necessary for commercially reasonable 
performance, it would not be sufficient. That is, under the CFPB's 
proposed rule it is possible that the performance of a data provider's 
developer interface would not be commercially reasonable 
notwithstanding that it does satisfy the quantitative minimum.
    To provide a regulatory mechanism and incentive through which the 
performance of data providers' developer interfaces would improve in 
the future beyond the quantitative minimum, the CFPB is proposing, in 
addition to that minimum, two indicia of commercially reasonable 
performance in Sec.  1033.311(c)(1)(ii) that can be expected to evolve 
over time. The first would be whether the performance of the interface 
meets the applicable performance specifications set forth in a 
qualified industry standard, as defined in proposed Sec.  1033.131. The 
CFPB has preliminarily determined that the recurring process of 
developing, adopting, and revising a standard that is a qualified 
industry standard under the CFPB's proposed definition of that term 
would be probative of whether performance of the developer interface is 
commercially reasonable because it would take into account the 
interests of a wide variety of stakeholders, as discussed more fully in 
proposed Sec.  1033.141.
    The second would be whether the performance meets the applicable 
performance specifications achieved by the developer interfaces 
established and maintained by similarly situated data providers. As the 
performance of similarly situated data providers' interfaces improves, 
the performance of a given data provider's developer interface also 
would have to improve to continue to meet this indicator of commercial 
reasonability. Conversely, as the performance of the given data 
provider's developer interface improves, that improvement would lead 
other similarly situated data providers to improve the performance of 
their interfaces to meet the performance of the given data provider.
    The CFPB requests comment on whether additional indicia would be 
appropriate and what they should be. Currently, agreements and 
standards name and describe specifications, such as latency and uptime, 
for the performance of data providers' developer interfaces. The CFPB 
requests comment on whether the final rule, instead of referring 
broadly to ``applicable performance specifications,'' should name and 
describe certain specifications. For example, rather than providing 
that indicia of compliance include meeting the applicable performance 
specifications achieved by the developer interfaces of similarly 
situated data providers, the final rule could provide that indicia 
include meeting the latency and uptime specifications achieved by the 
interfaces of the other data providers.
    The CFPB also notes that each data provider would have some 
information about the performance of other data providers' interfaces 
because (as discussed below) the CFPB is proposing in Sec.  1033.341(c) 
to require all data providers to disclose publicly the quantitative 
proper response metric for their developer interfaces. The CFPB also 
seeks comment on what sources of market information data providers 
would use to evaluate the performance of their peers' developer 
interfaces.
Access Cap Prohibition for Data Providers' Interfaces (Sec.  
1033.311(c)(2))
    The CFPB proposes in Sec.  1033.311(c)(2) to prohibit a data 
provider from unreasonably restricting the frequency with which it 
receives and responds to requests for covered data from an authorized 
third party through the data provider's developer interface. Such 
restrictions are commonly known as ``access caps'' or ``rate limits.'' 
CFPA section 1033(a) requires that data providers make available 
covered data upon request. The CFPB has preliminarily determined that 
this proposed provision would be necessary and appropriate to 
effectuate consumers' statutory rights under CFPA section 1033 by 
ensuring that consumers and their authorized third parties are not 
impeded from exercising consumers' statutory rights, including through 
unreasonably frequent data requests by other authorized third parties.
    Under proposed Sec.  1033.311(c)(2), a data provider would be 
prohibited from unreasonably restricting the frequency with which it 
receives and responds to requests for covered data from an authorized 
third party through its developer interface, except as set forth in 
certain sections. Those sections are proposed Sec.  1033.221, which 
restates the statutory exceptions in CFPA section 1033(b); proposed 
Sec.  1033.321, which describes the risk management reasons applicable 
to denying a third party's access to an interface; proposed Sec.  
1033.331(b), which identifies the conditions for when a data provider 
must respond to an information request; and proposed Sec.  1033.331(c), 
which identifies other reasons a response would not be required.
    The CFPB does not intend that proposed Sec.  1033.311(c)(2) would 
allow a data provider to impose restrictions that would override a 
consumer's authorization, including the frequency with which an 
authorized third party requests data. Instead, the proposed provision 
would allow restrictions only if they reasonably target a limited set 
of circumstances in which a third party requests information in a 
manner that poses an unreasonable burden on the data provider's 
developer interface and impacts the interface's availability to other 
authorized third party requests. To prevent abuse of this provision, 
proposed Sec.  1033.311(c)(2) provides that any frequency restrictions 
must be applied in a manner that is non-discriminatory and consistent 
with the reasonable written policies and procedures that the data 
provider establishes pursuant to proposed Sec.  1033.351(a). Indicia 
that any frequency restrictions applied are reasonable would include 
that they adhere to a qualified industry standard.
    The CFPB proposes in Sec.  1033.311(c)(2) to prohibit unreasonable 
access caps for developer interfaces pursuant to both its authority 
under CFPA sections 1033(a) and 1022(b)(1). A data provider that 
imposes an access cap for which it has no reasonable basis would not be 
making available covered data upon request by authorized third parties. 
Prohibiting unreasonable access caps would ensure consumers and third 
parties are not impeded from exercising consumers' rights under the 
statute based on unreasonable limits imposed by the data provider.
    The CFPB requests comment on whether the proposed provision should 
be defined more narrowly to prevent data providers from interfering 
with a consumer's authorization or whether additional guidance is 
needed to prevent abuse. For example, the CFPB requests comment on 
whether the final rule should include a presumption that access caps 
are unreasonable unless undertaken for a period only as long as 
necessary to ensure a third party request does not interfere with the 
receipt of and response to requests from other third parties accessing 
the interface.

[[Page 74818]]

    The CFPB also requests comment on whether data providers should be 
permitted to restrict the total amount of covered data that third 
parties request over a given period of time and on whether proposed 
part 1033 should treat small versus large data providers differently in 
this regard. The CFPB also requests comment on whether there should be 
different restrictions on data providers' access caps in cases where 
the consumer is actively online with a third party requesting data 
access, as opposed to when data are being automatically refreshed 
without a consumer present.
Security Specifications (Sec.  1033.311(d))
    The CFPB is proposing to require data providers to implement 
several data security features in their consumer and developer 
interfaces. This provision would implement CFPA section 1033(a) by 
clarifying how a data provider would ensure it is making data available 
to a consumer, including an authorized third party, in a manner that 
would carry out the objectives of CFPA section 1033. Certain provisions 
also would promote the use and development of standardized formats, 
consistent with CFPA section 1033(d).
Access Credentials
    As discussed throughout part I, third parties' credential handling 
practices--typically resulting from their reliance on credential-based 
screen scraping--can raise significant security, risk management, 
privacy, and accuracy risks to the system as a whole. Proposed Sec.  
1033.311(d)(1) would seek to prevent data providers from relying on a 
third party's use of consumer credentials to access the developer 
interface.
    When they employ screen scraping, third parties generally must 
store consumer account credentials they obtain so they can be reused to 
collect data as necessary to support the product or service a consumer 
is using. Because third parties collect data from many consumers at 
once, they must collect and store many sets of consumer credentials. 
This creates security and fraud risks: bad actors might target third 
parties and attempt to cause a data breach because these third parties 
store large quantities of sensitive consumer information. The longer a 
third party stores consumer credentials before deleting them, and the 
less rigorous a third party is in employing cybersecurity practices to 
protect those credentials, the more likely such a breach will occur. If 
a breach occurs--whether because of inadequate cybersecurity or 
credential storage practices, or for any other reason--the consumers to 
whom the leaked credentials correspond may suffer invasions of privacy 
or financial harms. This is especially the case for the kinds of funds-
storing and payment accounts that would be covered by this proposed 
rule; a breach which results in the theft of credentials could cause 
unauthorized transactions or fraudulent use of consumers' personal 
financial data. For data providers, designing developer interfaces that 
operate using consumers' access credentials would heighten the risks 
described in part I.C and create specific risks to data providers. For 
example, a data provider may face greater difficulty ensuring 
legitimate access by third parties using a consumer's credentials, 
impairing its efforts to prevent truly unauthorized access by criminals 
or other bad actors. The widespread use of consumers' access 
credentials in a developer interface could also raise risk management 
concerns.\79\
---------------------------------------------------------------------------

    \79\ See generally Fed. Rsrv. Sys., FDIC, OCC, Interagency 
Guidance on Third-Party Relationships: Risk Management (June 6, 
2023), https://occ.gov/news-issuances/news-releases/2023/nr-ia-2023-53a.pdf.
---------------------------------------------------------------------------

    To avoid these problems from arising because of how a data 
provider's developer interface is designed, proposed Sec.  
1033.311(d)(1) would prohibit a data provider from allowing a third 
party to access the data provider's interface by using any credentials 
that a consumer uses to access the consumer interface.
    The CFPB understands that in current arrangements between data 
providers and third parties for use of data providers' developer 
interfaces, the data provider often authenticates the consumer using 
that consumer's digital banking credentials. In such cases, the CFPB 
understands that the third party itself does not request, access, use, 
or retain the consumer's credentials; instead, after procuring a 
consumer's authority to access data, the third party `passes' the 
consumer directly to the data provider, who authenticates the consumer 
using the consumer's digital banking credentials, and then provides the 
third party with a secure access token. The CFPB seeks comment on 
whether and, if so, how the proposed rule should address this practice.
    The CFPB also understands that, in some cases, entities that act as 
service providers to data providers may develop, deploy, and maintain 
developer interfaces on behalf of those data providers whose technical 
specifications and requirements entail those service providers 
retaining and using consumers' credentials. Such arrangements can 
provide lower-cost routes for smaller data providers to offer developer 
interfaces, which benefits all participants in the open banking system 
and, ultimately, consumers. The CFPB does not intend for proposed Sec.  
1033.311(d)(1) to interfere with such arrangements but seeks comment on 
situations where an entity acts as both such a service provider and a 
third party.
Security Program
    Proposed Sec.  1033.311(d)(2) would address general data security 
requirements for the data provider's developer interface. Because the 
proposed definition of covered data includes transaction information, 
information for initiating payments to or from a consumer's account, 
and other sensitive financial information, poor data security measures 
would expose consumers to significant harm, such as fraud or identity 
theft. As the CFPB noted in a recent circular, information security 
weaknesses can result in data breaches, cyberattacks, exploits, 
ransomware attacks, and other exposure of consumer data.\80\ To prevent 
these harms, the proposed rule would require data providers to apply to 
their developer interfaces a data security program that satisfies the 
GLBA Safeguards Framework. The proposed rule would require a data 
provider that is not a GLBA financial institution to apply the 
information security program required by the FTC's Safeguards Rule.\81\
---------------------------------------------------------------------------

    \80\ Consumer Fin. Prot. Bureau, Consumer Financial Protection 
Circular 2022-04 (Aug. 11, 2022), https://www.consumerfinance.gov/compliance/circulars/circular-2022-04-insufficient-data-protection-or-security-for-sensitive-consumer-information/.
    \81\ 16 CFR part 314.
---------------------------------------------------------------------------

    The CFPB has preliminarily determined that the GLBA Safeguards 
Framework appropriately addresses data security risks for developer 
interfaces in the market for consumer-authorized financial data. The 
GLBA Safeguards Framework generally requires each financial institution 
to develop, implement, and maintain a comprehensive written information 
security program that contains safeguards that are appropriate to the 
institution's size and complexity, the nature and scope of the 
institutions' activities, and the sensitivity of the customer 
information at issue. These safeguards must address specific elements 
set forth in the rule. The framework provides a process for ensuring 
that such a program is commensurate with the risks faced by the 
financial institution rather than a rigid list of prescriptions. This 
flexible,

[[Page 74819]]

risk-based approach allows it to adapt to changing technology and 
emerging data security threats.
    Requiring data providers to apply the GLBA Safeguards Framework 
would also reduce burden by avoiding duplicative or inconsistent data 
security requirements. The CFPB understands that all or nearly all data 
providers are already subject to the GLBA Safeguards Framework, and 
therefore would be able to adapt their information security programs to 
the risks created by the developer interface. For example, a State 
member bank would apply the information security program that it had 
developed pursuant to the Interagency Guidelines Establishing 
Information Security Standards issued by the Board of Governors of the 
Federal Reserve System.\82\
---------------------------------------------------------------------------

    \82\ 12 CFR part 208, app. D-2.
---------------------------------------------------------------------------

    The CFPB considered proposing to require data providers to adopt 
additional reasonable policies and procedures regarding the data 
security of the interfaces for third parties. Such a requirement would 
share the GLBA Safeguards Framework's flexibility to accommodate 
changing technology and emerging threats while avoiding the potential 
uncertainty of applying the GLBA Safeguards Framework's existing 
requirements to the open banking system. But a general policies and 
procedures requirement would lack the additional detail of the GLBA 
Safeguards Framework. Data providers already face a general obligation 
to avoid inadequate data security measures under the CFPA's prohibition 
on unfair, deceptive, and abusive acts and practices.\83\ Supplying 
additional detail to a general policies and procedures requirement has 
several potential drawbacks. For example, the CFPB may end up adopting 
substantially similar requirements to the GLBA Safeguards Framework, 
thus subjecting data providers to duplicative data security 
regulations. Or the CFPB might adopt additional clarifications that are 
inconsistent with the Federal functional regulators' interpretation of 
the GLBA Safeguards Framework. For these reasons, the CFPB declines to 
propose a general policies-and-procedures requirement for data security 
but seeks comment on such a requirement.
---------------------------------------------------------------------------

    \83\ Consumer Fin. Prot. Bureau, Consumer Financial Protection 
Circular 2022-04 (Aug. 11, 2022), https://www.consumerfinance.gov/compliance/circulars/circular-2022-04-insufficient-data-protection-or-security-for-sensitive-consumer-information/.
---------------------------------------------------------------------------

    Although the CFPB understands that the data security of data 
providers' interfaces for third parties is generally regulated by 
existing law, the proposed definition of data provider is broad enough 
to encompass a diverse array of entities. While the CFPB understands 
that all or virtually all data providers are GLBA-covered financial 
institutions, the proposed rule would remove any uncertainty by making 
compliance with the GLBA Safeguards Framework a requirement for any 
developer interface. For data providers not subject to the Interagency 
Guidelines issued by the Federal functional regulators,\84\ the 
proposed rule would require compliance with the FTC's Safeguards Rule. 
As the FTC explained in its recent amendments to the Safeguards Rule, 
the Safeguards Rule is designed to operate without the benefit of 
direct guidance by an examining agency.\85\ For this reason, the CFPB 
has preliminarily determined that the FTC's Safeguards Rule is 
appropriate for data providers that might not have the direct 
supervision of one of the Federal functional regulators that implement 
the Interagency Guidelines.
---------------------------------------------------------------------------

    \84\ See 12 CFR 1016.3(k) (defining ``Federal functional 
regulator'' as the Board of Governors of the Federal Reserve System, 
the OCC, the Board of Directors of the FDIC, the NCUA Board, and the 
Securities and Exchange Commission).
    \85\ 86 FR 70272, 70287 (Dec. 9, 2021).
---------------------------------------------------------------------------

    This proposed rule would implement CFPA section 1033(a) by 
clarifying how a data provider must make available data upon request to 
a consumer, which would include an authorized third party. Establishing 
a consistent set of data security requirements to developer interfaces 
will help ensure that developer interfaces are only making data 
available to consumers and authorized third parties consistent with the 
scope of a consumer's request and do not present unreasonable risks to 
the security, confidentiality, and integrity of covered data.
4. Interface Access (Sec.  1033.321)
    Proposed Sec.  1033.321 would clarify the circumstances under which 
a data provider would be permitted to block a consumer's or third 
party's access to its consumer or developer interface without violating 
the general obligation of CFPA section 1033(a). In particular, a data 
provider would not be required to make available covered data to a 
person or entity that presents significant risks to the data provider's 
data security or risk management program. It would be inconsistent with 
CFPA section 1033(a) for a data provider to make available covered data 
to persons or entities that present unreasonable risks to the security 
of the data provider's safety and soundness, information systems, or 
consumers, or where a data provider could not take steps to ensure they 
are making available covered data to an actual consumer or authorized 
third party.
Risk Management (Sec.  1033.321(a) Through (c))
    The CFPB recognizes that data providers have legitimate interests 
in making data available only to authenticated consumers and 
authenticated authorized third parties and in a way that avoids 
unreasonable risks to consumers and protects covered data. CFPA section 
1033(a) does not expressly address how a data provider must take risk 
management concerns into account when making data available. However, 
as discussed in this section below, the CFPB has preliminarily 
determined that CFPA section 1033(a) authorizes procedures to clarify 
the circumstances under which a data provider must make available 
covered data upon request. The CFPB is proposing to clarify that a data 
provider can reasonably deny a consumer or third party access to an 
interface described in proposed Sec.  1033.301(a) based on risk 
management concerns.
    Depository institutions have legal obligations to operate in a safe 
and sound manner, and both depository and nondepository institutions 
have other security-related obligations.\86\ The prudential regulators 
have issued guidance explaining that, to operate in a safe and sound 
manner, banking organizations must establish practices to manage the 
risks arising from third party relationships.\87\ The guidance explains 
that ``[c]onducting due diligence on third parties before selecting and 
entering into third party relationships is an important part of sound 
risk management.'' \88\ The guidance further explains that ``[n]ot all 
relationships present the same level of risk, and therefore not all 
relationships require the same level or type of oversight or risk 
management.'' \89\ Additionally, data security guidelines issued by the 
prudential regulators and

[[Page 74820]]

the FTC also address risk management. For example, the prudential 
regulators' data security guidance states that banks should implement 
controls to identify reasonably foreseeable internal and external 
threats that could result in unauthorized disclosure, misuse, 
alteration, or destruction of customer information.\90\
---------------------------------------------------------------------------

    \86\ See, e.g., 12 U.S.C. 1831p-1; Interagency Guidelines 
Establishing Standards for Safety and Soundness, 12 CFR part 30, 
app. A (OCC), 12 CFR part 208, app. D-1 (Bd. of Governors of the 
Fed. Rsrv. Sys.); and 12 CFR part 364, app. A (FDIC); the GLBA; the 
FTC's Safeguards Rule; Fed. Fin. Insts. Examination Council, 
Authentication and Access to Financial Institution Services and 
Systems (Aug. 11, 2021), https://www.ffiec.gov/guidance/Authentication-and-Access-to-Financial-Institution-Services-and-Systems.pdf (Security Guidelines).
    \87\ Bd. of Governors of the Fed. Rsrv. Sys., Fed. Deposit Ins. 
Corp., Off. of the Comptroller of the Currency, Dep't of the Treas., 
Interagency Guidance on Third-Party Relationships: Risk Management, 
88 FR 37920, 37927 (June 9, 2023) (Interagency TPRM Guidance).
    \88\ Id. at 37929.
    \89\ Id. at 37927.
    \90\ See, e.g., Security Guidelines at III.B.1.
---------------------------------------------------------------------------

    The SBREFA Panel recommended that the CFPB clarify the 
circumstances under which data providers would be required to make data 
available to third parties.\91\ The Panel also recommended that the 
CFPB evaluate options that would allow data providers to take 
reasonable steps to reduce security and fraud risks, while still 
ensuring that consumers are able to exercise their rights under the 
eventual rule.\92\ Further, various stakeholders have asked the CFPB to 
clarify whether a data provider would violate the proposed rule if it 
were to deny access to a third party based on a legitimate risk 
management concern. The CFPB has developed proposed Sec.  1033.321(a) 
through (c) to address this feedback.
---------------------------------------------------------------------------

    \91\ SBREFA Panel Report at 44.
    \92\ Id.
---------------------------------------------------------------------------

    Consumers could be harmed if a final rule did not allow data 
providers to deny a third party access to the data provider's developer 
interface where the data provider has legitimate risk management 
concerns. For example, if a data provider had legitimate concerns about 
a third party's ability to safeguard the consumer's data, requiring 
that data provider to nevertheless grant access to the third party 
could result in a data breach that could have been avoided. At the same 
time, if denials of access are not narrowly tailored to a specific risk 
management concern, they may frustrate a consumer's right to access 
data under CFPA section 1033. As discussed in part I.C, the CFPB is 
concerned that data providers may have incentives to deny access, 
particularly where third parties are offering a competing product or 
service, which may result in denials that are not tailored to a 
legitimate risk.
    To address this possibility, proposed Sec.  1033.321(a) states that 
a data provider can reasonably deny a consumer or third party access to 
its interface based on risk management concerns, as clarified by 
proposed Sec.  1033.321(b) and (c). Subject to proposed Sec.  
1033.321(b), discussed below, a denial would not be unreasonable if it 
is necessary to comply with the safety and soundness requirements or 
data security requirements in Federal law.
    Proposed Sec.  1033.321(b) explains that to be reasonable under 
proposed Sec.  1033.321(a) a denial must, at a minimum, be directly 
related to a specific risk of which the data provider is aware, such as 
a failure of the third party to maintain adequate data security, and 
must be applied in a consistent and non-discriminatory manner. The CFPB 
notes that the term ``non-discriminatory'' in this paragraph carries 
its ordinary meaning and is not intended to refer to discrimination on 
a prohibited basis under Federal fair lending law.\93\ For example, if 
a denial were to be based on a concern about consumer-authorized data 
access generally, rather than a specific risk related to the operations 
or practices of the third party requesting data, it would not be 
reasonable. In addition, if a data provider were to deny access to one 
third party based on a certain risk but were to grant access to another 
third party where the same risk is present, and all other factors were 
equal, the denial would not be considered reasonable.
---------------------------------------------------------------------------

    \93\ A similar requirement is found in the information blocking 
provision of HHS's rule implementing the 21st Century Cures Act, 
Public Law 114-255, 130 Stat. 1033 (2016). See 85 FR 25642, 25862 
(May 1, 2020).
---------------------------------------------------------------------------

    Proposed Sec.  1033.321(c) explains that indicia that a denial is 
reasonable include whether access is denied pursuant to the terms of a 
qualified industry standard related to data security or third party 
risk management. If a data provider were to deny access to comply with 
these requirements, the denial may be reasonable because it reflects 
compliance with standards developed with the participation of a variety 
of stakeholders in the open banking system, consistent with the 
proposed rule's objective discussed in part I.D to develop a data 
access framework that is safe and competitive. However, conformance 
with an industry standard alone would not necessarily settle the 
question of reasonableness.
    The CFPB requests comment on additional ways to harmonize the risk 
management obligations of data providers with CFPA section 1033's data 
access right for consumers and authorized third parties. Risk 
management may entail a variety of practices and risk management 
standards could be defined through several sources, including 
prudential guidance, other Federal government standards, or qualified 
industry standards. The CFPB requests comment on the extent to which 
CFPB rule or guidance, or other sources, should address whether a data 
provider's denial of third party access to a developer interface under 
Sec.  1033.321(a) would be reasonable with respect to any particular 
risk management practices.
    Proposed Sec.  1033.321(a) through (c) would implement CFPA section 
1033 by clarifying what steps are necessary to make data available to a 
consumer or authorized third party upon request. These provisions would 
seek to ensure that data providers are making data available only to 
authenticated consumers and authenticated authorized third parties, and 
that data access does not present unreasonable risks to the security 
and integrity of covered data. Depending on the facts, certain 
exceptions under CFPA section 1033, set forth in proposed Sec.  
1033.221, might allow a data provider to not make data available.\94\ 
However, the CFPB has preliminarily determined that, in most cases, it 
would not be appropriate for data providers to rely on the exceptions 
to address risk management concerns. The identification of risk 
management concerns might involve the exercise of substantial 
discretion by the data provider, and the CFPB is concerned that data 
providers' strong competing incentives discussed in part I.C might 
undermine the objectives of CFPA section 1033 to allow consumers to 
share data with authorized third parties, in particular third parties 
offering competing products or services.
---------------------------------------------------------------------------

    \94\ See, e.g., 12 U.S.C. 5533(b)(2) (exception for any 
information collected by the covered person for the purpose of 
preventing fraud or money laundering, or detecting, or making any 
report regarding other unlawful or potentially unlawful conduct), 
5533(b)(3) (exception for any information required to be kept 
confidential by any other provision of law).
---------------------------------------------------------------------------

Denials Related to Lack of Information--Evidence of Data Security 
Practices (Sec.  1033.321(d)(1))
    The CFPB is proposing that a data provider would have a reasonable 
basis for denying a third party access to a developer interface under 
proposed Sec.  1033.321(a) if a third party does not present evidence 
that its data security practices are adequate to safeguard the covered 
data.
    As noted in the discussion of proposed Sec.  1033.321(a) through 
(c), data providers are subject to various legal obligations related to 
data security, and safety and soundness. Consistent with these 
obligations, data providers in the market today typically conduct due 
diligence of a third party before granting the third party access to 
the data provider's interface. This diligence is typically either 
performed by the data provider itself or by another entity, such as a 
data aggregator, a core banking provider, or a third party assessment 
firm.

[[Page 74821]]

    If the CFPB finalizes the rule as proposed, data providers that 
currently have developer interfaces could experience an increased 
volume of requests. In addition, some data providers will be 
establishing interfaces for the first time. The CFPB is concerned that, 
particularly for smaller data providers, the volume of requests from 
third parties to access these data providers' interfaces could outstrip 
these data providers' resources for vetting third parties. In addition 
to being burdensome for individual data providers, the CFPB is also 
concerned that duplicative vetting--i.e., several different data 
providers conducting similar due diligence of a particular third 
party--could be a source of inefficiency in the open banking system.
    In some other open banking regimes, a governmental or quasi-
governmental body addresses these potential problems by serving an 
accreditation function. The governmental or quasi-governmental body 
independently evaluates third parties and issues credentials endorsing 
the third party's fitness to receive consumer-authorized data.\95\ The 
CFPB is proposing a different approach to standard-setting. Although a 
private accreditation system does not yet exist in the United States, 
there are various certifications in existence today that represent 
compliance with certain data security standards.
---------------------------------------------------------------------------

    \95\ See, e.g., Australian Gov't, Become an Accredited Data 
Recipient, https://www.cdr.gov.au/for-providers/become-accredited-data-recipient (noting that the Australian Competition and Consumer 
Commission ``manages the accreditation process'') (last visited Aug. 
19, 2023).
---------------------------------------------------------------------------

    Proposed Sec.  1033.321(d)(1) would seek to alleviate the concerns 
described above related to the potential burden of vetting on smaller 
data providers and the potential inefficiency resulting from 
duplicative vetting. Proposed Sec.  1033.321(d)(1) states that a data 
provider has a reasonable basis for denying access to a third party 
under proposed Sec.  1033.321(a) if the third party does not present 
evidence that its data security practices are adequate to safeguard the 
covered data. Where the third party does not present such evidence, the 
data provider may deny access under proposed Sec.  1033.321(a) without 
vetting the third party. Where the third party does present such 
evidence, the data provider may either grant access or perform 
additional due diligence on the third party as appropriate.
    The CFPB requests comment on whether to specify the types of 
evidence a third party would need to present about its data security 
practices that would give a data provider a reasonable basis to deny 
access under proposed Sec.  1033.321(d)(1), and what types of evidence 
might provide such a basis. For example, the CFPB requests comment on 
whether such evidence could consist of certifications or other 
credentials representing compliance with data security standards, or 
evidence of vetting by a third party risk assessment firm.
    As the text of proposed Sec.  1033.321(d)(1) explains, any denials 
of access under this provision would still be subject to the 
reasonability requirement in proposed Sec.  1033.321(a). For example, 
proposed Sec.  1033.321(b) states in part that, to be reasonable, a 
denial on risk management grounds must be applied in a consistent and 
non-discriminatory manner. Thus, a data provider could not deny access 
to a third party for failing to present evidence that its data security 
practices are adequate to safeguard the covered data, where it grants 
access to another third party that presents similar evidence, assuming 
all other factors are equal.
    The CFPB encourages stakeholders in the open banking system to 
engage in a fair, open, and inclusive process to develop an 
accreditation system for third parties. For example, data providers, 
third parties, consumer advocacy groups, and other stakeholders could 
establish an independent body that performs an accreditation role, or 
an existing open banking standards body could expand its remit to 
include such a role. The CFPB requests comment on whether developing 
such a credential could reduce diligence costs for both data providers 
and third parties and increase compliance certainty for data providers 
with respect to the proposed rule. The CFPB also requests comment on 
the steps necessary to develop such a credential and how the CFPB or 
other regulators could support such efforts.
Denials Related to Lack of Information--Certain Information About the 
Third Party (Sec.  1033.321(d)(2))
    The CFPB is proposing that a data provider would have a reasonable 
basis for denying access under proposed Sec.  1033.321(a) if a third 
party does not make public certain information about itself. The CFPB 
has preliminarily determined that this provision would enable the open 
banking system to function more efficiently, in two respects.
    First, the information would help data providers authenticate the 
identities of third parties (i.e., help data providers confirm the 
third party is who they say they are). After a data provider 
establishes an interface, it may receive a request from a third party 
to access that interface, but it may not know who the third party is. 
The identity information described in proposed Sec.  1033.321(d)(2)(i) 
through (iii)--the third party's legal name and any assumed name they 
are using when doing business with the consumer, a link to their 
website, and their LEI--would help the data provider confirm the third 
party's identity. Second, the information described in proposed Sec.  
1033.321(d)(2)(iv)--contact information a data provider can use to 
inquire about the third party's data security practices--would 
facilitate any outreach to the third party that may be required as part 
of a data provider's diligence. Furthermore, the identity information 
described in proposed Sec.  1033.321(d)(2)(i) through (iii) may help 
the data provider conduct research in connection with its due 
diligence.
    The SBREFA Panel recommended that the CFPB evaluate options that 
would reduce additional costs on data providers and third parties in 
authenticating a third party or verifying a third party's 
authorization, such as providing data providers with a list of third 
parties that make available information relevant to their 
authentication.\96\ By assisting data providers with third party 
authentication and due diligence, the CFPB has preliminarily determined 
that proposed Sec.  1033.321(d)(2) would help further the 
recommendations of the SBREFA Panel related to third party 
authentication.\97\
---------------------------------------------------------------------------

    \96\ SBREFA Panel Report at 44.
    \97\ Id. at 43.
---------------------------------------------------------------------------

    Proposed Sec.  1033.321(d)(2) would permit the data provider to 
deny access if the information is not available in human-readable and 
machine-readable formats. Making the data available in machine-readable 
format could enable data providers and other stakeholders to use 
automated processes to ingest the relevant information into their 
systems for processing and review, which would make the process of 
obtaining this information more efficient. Proposed Sec.  
1033.321(d)(2) would also permit the data provider to deny access if 
the information is not readily identifiable to members of the public, 
meaning the information must be at least as available as it would be on 
a public website. The CFPB seeks comment on whether it should indicate 
that conformance to a specific standard or a qualified industry 
standard would be relevant indicia for a third party's machine-
readability compliance.

[[Page 74822]]

    The CFPB seeks comment on whether it should issue regulations or 
guidance that would make it easier for data providers and other members 
of the public to identify a particular third party's information. For 
example, the CFPB could provide that a data provider is permitted to 
deny access if the third party's information is not available on public 
websites and the URL does not contain specified text in accordance with 
the ``well-known Uniform Resource Identifier'' protocol. This approach 
could make it easy for a person to identify the website where a 
particular third party's information is available or all websites where 
third parties are making such information available, which could 
facilitate the creation of a directory of third parties.
    Additionally, the CFPB seeks comment on whether it should provide 
that a data provider is permitted to deny access if the third party 
does not submit to the CFPB the link to the website on which this 
information is disclosed. This would enable the CFPB to publish a 
directory of links that data providers and other members of the public 
could use. The CFPB also seeks comment on whether data providers should 
have to provide information or notice to the CFPB regarding their 
procedures and decisions to approve or deny third parties for access to 
their developer interfaces. For example, data providers could be 
required to regularly provide the CFPB a list of all third parties that 
they have approved to access their interface. As a further example, 
data providers could be required to notify the CFPB if and when they 
deny a third party access to their developer interface, including 
reasons for denying access (records of which proposed Sec.  
1033.351(d)(2)(i) would require data providers to retain). Such 
information may allow the CFPB to better monitor the data access system 
and ensure that denials of access are compliant.
    Under proposed Sec.  1033.321(d)(2), the information the third 
party makes available would be disclosed publicly. Public disclosure of 
this information--along with public disclosure of similar information 
by data providers pursuant to proposed Sec.  1033.341--would facilitate 
market monitoring by the CFPB and members of the public. It would also 
enable standard-setting bodies to identify the data providers and third 
parties that are participating in the open banking system, which could 
aid efforts by standard-setting bodies to develop industry standards 
related to consumer-authorized data access.
    The CFPB proposes in Sec.  1033.321(d)(2) that a data provider 
would have a reasonable basis for denying a third party's access to 
covered data in certain situations pursuant to the CFPB's authority 
under CFPA sections 1033(a) and 1022(b)(1). By requiring a third party 
to make public certain identifying information about itself, the 
disclosures proposed in Sec.  1033.321(d)(2) serve as a component of 
the statutory requirement of CFPA section 1033(a) to make data 
available. The disclosures facilitate CFPA section 1033's data 
availability requirement by giving data providers an authentication 
tool over third parties, while also facilitating any outreach required 
by data providers to a third party as a result of the data provider's 
due diligence obligations under proposed Sec.  1033.321(a) through (c). 
Additionally, these disclosures would be authorized under CFPA section 
1022(b)(1), which authorizes the CFPB to prescribe rules as may be 
necessary or appropriate to enable the CFPB to prevent evasion of the 
purposes and objectives of the Federal consumer financial laws--
including carrying out the objectives of CFPA section 1033.
    The SBREFA Panel recommended that the CFPB consult with other 
Federal agencies responsible for administering data security 
requirements applicable to data providers to discuss the feasibility of 
developing a safe harbor for authenticating third parties.\98\ Due to 
the lack of an accreditation system in the United States related to 
open banking--as described above in the discussion of proposed Sec.  
1033.321(d)(1)--the CFPB has preliminarily determined that such a safe 
harbor for the proposed rule is not feasible at this time. The CFPB 
plans to engage in further coordination with the Federal agencies 
responsible for administering data security requirements.
---------------------------------------------------------------------------

    \98\ Id. at 44.
---------------------------------------------------------------------------

    While the CFPB is not proposing a safe harbor, proposed Sec.  
1033.321(a) through (c) would seek to reduce a data provider's 
uncertainty about when they may deny access to an interface based on 
risk management concerns. Further, proposed Sec.  1033.321(d)(1) and 
(2) would seek to alleviate the potential burden of vetting on data 
providers. Last, proposed Sec.  1033.321(d)(2) would help data 
providers authenticate the identities of third parties. The CFPB seeks 
comment on how the proposed rule could further facilitate compliance 
and reduce due diligence costs for both data providers and third 
parties while adequately ensuring the security of consumer data.
5. Responding to Requests for Information (Sec.  1033.331)
    Proposed Sec.  1033.331 would prescribe basic conditions to 
implement data providers' obligation to make data available ``upon 
request'' under CFPA section 1033(a) and would clarify data providers' 
ability to authenticate and manage the authorization process for third 
parties. In general, under proposed Sec.  1033.331, a data provider 
would need to make covered data available to the third party in 
accordance with the terms of the authorization provided by the consumer 
to the third party if the conditions in proposed Sec.  1033.331(b) were 
satisfied, as discussed below. A data provider would not be required to 
make data available if one of the exceptions listed in proposed Sec.  
1033.221 applied, if the data provider reasonably denied access 
pursuant to proposed Sec.  1033.321(a), if the data provider's 
interface were unavailable, or if a third party's authorization was no 
longer valid.
Responding to Requests--Access by Consumers (Sec.  1033.331(a))
    Proposed Sec.  1033.331(a) would prescribe the conditions that 
apply where consumers are seeking covered data (as opposed to where a 
third party requests access to a consumer's data on the consumer's 
behalf). Under proposed Sec.  1033.331(a), a data provider would be 
required to make available covered data upon request to a consumer when 
it receives information sufficient to (1) authenticate the consumer's 
identity and (2) identify the scope of the data requested. Under 
proposed Sec.  1033.331(a), the CFPB expects that these conditions 
would be satisfied through procedures in use by most consumer 
interfaces that automatically authenticate consumers and allow 
consumers to identify covered data.
Responding to Requests--Access by Third Parties (Sec.  1033.331(b))
    Proposed Sec.  1033.331(b)(1) would list four conditions that must 
be satisfied to clarify when a data provider must make available 
covered data to a requesting third party acting on behalf of a 
consumer. Under proposed Sec.  1033.331(b)(2), data providers would be 
permitted to engage in limited steps to confirm conditions are 
satisfied with respect to a third party's authorization.
    Stakeholders have expressed different views about whether and the 
extent to which data providers, third parties, or both, should manage 
the process of obtaining a consumer's authorization to grant a third 
party access to the

[[Page 74823]]

consumer's data.\99\ In response to the SBREFA Outline, the CFPB 
received feedback from several stakeholders expressing concern that 
reliance on an authorization generated by a third party would present 
risk management concerns and that they should be able to obtain the 
consumer's authorization from the consumer. Stakeholders have also 
suggested that this approach is necessary to protect consumer privacy 
and data security. Other stakeholders have suggested that the data 
provider should be able to confirm the consumer's authorization before 
making data available to the third party.\100\
---------------------------------------------------------------------------

    \99\ See, e.g., id. at 30.
    \100\ See, e.g., id. at 54.
---------------------------------------------------------------------------

    As discussed in part III, the CFPB interprets CFPA section 1033 to 
authorize rules that require data providers upon request to readily 
make available usable data to consumers and authorized third parties, 
including third parties offering competing products and services. The 
CFPB has preliminarily determined that third parties are in the best 
position to determine what covered data are reasonably necessary to 
provide the requested product or service. And as discussed in part I.C, 
data providers may have strong incentives to limit the scope of data 
available to third parties, especially those providing a competing 
product or service.
    The CFPB recognizes that data providers have legitimate interests 
in protecting their data security and other risk management priorities. 
Accordingly, the CFPB has preliminarily determined that data providers 
should confirm the third party's authorization with the consumer, as 
discussed below with respect to proposed Sec.  1033.331(b)(2), as well 
as other provisions designed to protect legitimate security and other 
risk management interests, such as those discussed with respect to 
proposed Sec.  1033.321. While the CFPB is proposing to allow data 
providers to reasonably deny access requests due to a risk management 
concern described in proposed Sec.  1033.321(a), the CFPB does not 
intend for data providers to rely on this provision to limit the scope 
of a consumer's authorization. Proposed Sec.  1033.321(a) would only 
allow a data provider to deny a third party access entirely to its 
developer interface, and a data provider likely would not have a 
reasonable basis to deny a third party access to an interface entirely 
due to concerns specifically about the scope of data requested.
    The CFPB also acknowledges third parties may present security and 
privacy risks to consumers, as discussed in part I.C. However, the CFPB 
is proposing procedures discussed in part IV.D to ensure third parties 
are acting on behalf of consumers. The CFPB does not believe primary 
enforcement responsibility for ensuring third parties are acting on 
behalf of consumers should reside with data providers that may be 
driven by their own commercial interests. For the reasons above, the 
CFPB has preliminarily determined that it would best carry out the 
objectives of CFPA section 1033 for data providers to confirm that the 
third party has followed the authorization procedures described further 
below with respect to proposed Sec.  1033.401. These procedures are 
discussed in greater detail below with respect to proposed Sec.  
1033.331(b)(1)(iii).
Conditions That Apply to Requests From Third Parties (Sec.  
1033.331(b)(1))
    Among the four conditions that would trigger a response to a third 
party under proposed Sec.  1033(b)(1), a data provider would need to 
receive information sufficient to authenticate the consumer's identity. 
The CFPB is proposing to include this condition to mitigate the 
potential for fraudulent data requests.\101\ In the market today, 
before a data provider grants a third party access to covered data, the 
consumer is typically redirected to the data provider's interface to 
authenticate the consumer's identity, usually by providing account 
credentials. Where consumers provide their credentials directly to the 
data provider through such an interface, the data provider would 
generally receive information sufficient to authenticate the consumer's 
identity for purposes of proposed Sec.  1033.331(b)(1)(i). The CFPB 
seeks comment on the potential for technology to evolve such that a 
data provider could satisfy appropriate data security and other risk 
management standards without receiving a consumer's account credentials 
directly from the consumer.
---------------------------------------------------------------------------

    \101\ This can include cases where the initial query under a 
request is being given by a fraudster or another person not actually 
authorized by the consumer, or cases where queries pursuant to an 
earlier-given authorization are pursuant to the actions of a 
fraudster or other unauthorized party that has illicitly gained 
control of a consumer's account or identity.
---------------------------------------------------------------------------

    In addition to authenticating the consumer's identity, under 
proposed Sec.  1033.331(b)(1)(ii), the data provider would need to 
receive information sufficient to authenticate the third party's 
identity. An example of such information would include an access token 
obtained by the third party that has been approved to access the data 
provider's interface. As discussed with respect to proposed Sec.  
1033.321(a), the proposed rule would not require data providers to make 
data available to third parties that present legitimate risk management 
concerns. The CFPB expects that, prior to responding to data requests, 
most data providers would engage in some reasonable risk management 
diligence in accordance with proposed Sec.  1033.321(a) as part of 
approving third parties to access a developer interface. And as 
discussed below with respect to proposed Sec.  1033.331(c)(2), a data 
provider would not need to respond to a request from a third party if 
the data provider has a proper basis to deny access pursuant to risk 
management concerns described in proposed Sec.  1033.321(a).
    Further, under proposed Sec.  1033.331(b)(1)(iii), a data provider 
would need to receive information sufficient to confirm the third party 
has followed the authorization procedures in proposed Sec.  1033.401, 
discussed in greater detail in part IV.D. This step would generally be 
satisfied where the data provider receives a copy of the authorization 
disclosure the third party provided to the consumer and that the 
consumer has signed. The CFPB requests comment on whether 
clarifications are needed regarding what information would be 
sufficient to confirm the third party has followed the authorization 
procedures in the context of automated requests received through a 
developer interface.
    Finally, under proposed Sec.  1033.331(b)(1)(iv), a data provider 
would need to receive information sufficient to identify the scope of 
the data requested. Under proposed Sec.  1033.301(a), in response to a 
request (that satisfies the conditions of proposed Sec.  
1033.331(b)(1)), a data provider would be required to make available 
the requested covered data. In some circumstances, however, the scope 
of information requested by an authorized third party might be 
ambiguous. To clarify the scope of covered data to be made available in 
response to a request, a data provider could seek to clarify the scope 
of an authorized third party's request with a consumer. For example, 
there might be circumstances in which a data provider could seek to 
clarify whether a consumer intended to consent to share information 
from particular accounts or particular types of information not 
specified in the consumer's third party authorization.
    The CFPB requests comment on whether additional clarifications or 
procedures are needed to ensure a data provider does not design its 
developer interface to receive information sufficient to satisfy the 
conditions set

[[Page 74824]]

forth in proposed Sec.  1033.331(b)(1) in a way that frustrates the 
ability of authorized third parties to receive timely responses to 
requests for covered data.
Confirmation of Third Party Authorization (Sec.  1033.331(b)(2))
    Proposed Sec.  1033.331(b)(2) provides that a data provider is 
permitted to confirm the scope of the third party's authorization to 
access the consumer's data by asking the consumer to confirm (1) the 
account(s) to which the third party is seeking access and (2) the 
categories of covered data that will be accessed, by presenting that 
information--as it is disclosed on the authorization disclosure--back 
to the consumer. This confirmation step would enable the data provider 
to confirm the account(s) to which the third party is seeking access, 
which may not be clear from the authorization disclosure. For example, 
a consumer might have multiple accounts with a data provider, and it 
may be unclear from the authorization disclosure which account (or 
accounts) the request pertains to, because the third party would not 
necessarily know the names and account numbers of the consumer's 
accounts. This step also would give the consumer an opportunity to 
review information about what data they would be authorizing the third 
party to access, and it would give data providers greater certainty 
that the consumer has authorized the request. The CFPB seeks comment on 
whether the final rule should instead permit data providers to confirm 
this information with the consumer only where reasonably necessary. 
Under this alternative approach, if technology were to evolve such that 
data providers could reasonably confirm this information without asking 
the consumer to confirm it, the rule might no longer permit data 
providers to ask consumers to confirm this information.
Response Not Required (Sec.  1033.331(c))
    Proposed Sec.  1033.331(c) would list the four circumstances under 
which a data provider would not be required to make covered data 
available in response to a request. For ease of reference, proposed 
Sec.  1033.331(c)(1) and (2) would restate exceptions that exist 
elsewhere in the proposed rule: the exceptions in proposed Sec.  
1033.221, which are derived from section 1033(b) of the CFPA, and the 
exception in proposed Sec.  1033.321(a) related to risk management.
    Proposed Sec.  1033.331(c)(3) explains that a data provider would 
not be required to make covered data available if its interface is not 
available when the data provider receives a request. Under proposed 
Sec.  1033.331(c)(3), if a data provider receives a request, and the 
data provider's interface is unavailable, the data provider would not 
violate its obligation to make covered data available where it does not 
respond to the request. Proposed Sec.  1033.331(c)(3) explains, 
however, that the data provider would be subject to the performance 
specifications in proposed Sec.  1033.311(c). The CFPB requests comment 
on any additional clarification that would reduce the opportunity for 
data providers to deny requests without justification under this 
provision. For example, the CFPB could clarify the meaning of 
``unavailable'' in a manner similar to the ``infeasibility'' or 
``health IT'' exceptions in the Information Blocking Rule issued by 
HHS.\102\
---------------------------------------------------------------------------

    \102\ See 45 CFR 171.204; 171.205.
---------------------------------------------------------------------------

    Finally, proposed Sec.  1033.331(c)(4) explains that a data 
provider would not be required to make covered data available if the 
request is for access by a third party but the consumer's authorization 
is not valid for one of three reasons: (1) the consumer has revoked the 
third party's authorization pursuant to proposed Sec.  1033.331(e); (2) 
the data provider has received notice that the consumer has revoked the 
third party's authorization pursuant to proposed Sec.  1033.421(h)(2); 
or (3) the consumer has not provided a new authorization to the third 
party after the maximum duration period, as described in proposed Sec.  
1033.421(b)(2).
Jointly Held Accounts (Sec.  1033.331(d))
    The CFPB is proposing to identify a data provider's obligation to 
make covered data available upon request where a consumer jointly holds 
an account. Proposed Sec.  1033.331(d) would require a data provider 
that receives a request for covered data from a consumer that jointly 
holds an account or from an authorized third party acting on behalf of 
such a consumer to provide covered data to that consumer or authorized 
third party. This provision would not affect data providers' existing 
obligations to provide information directly to consumers under other 
Federal consumer financial laws, such as EFTA, the Truth in Savings Act 
(TISA),\103\ and TILA, and their implementing regulations. Those 
regulations generally permit data providers to satisfy the relevant 
information disclosure requirements by providing the information to any 
one of the consumers on the account.\104\ The CFPB seeks comment on 
whether other account holders should receive authorization disclosures 
or otherwise be notified, or should have an opportunity to object, when 
an account holder authorizes access to consumer information. The CFPB 
also seeks comment on whether the rule should specifically address 
whether authorized users of credit cards should have similar access, 
even if they are not a joint holder of the credit card account.
---------------------------------------------------------------------------

    \103\ 12 U.S.C. 4301 et seq.
    \104\ See 12 CFR 1005.4(c), 1030.3(d), 1026.5(d).
---------------------------------------------------------------------------

Data Provider Revocation (Sec.  1033.331(e))
    The CFPB is proposing to permit a data provider to make available 
to the consumer a reasonable method by which the consumer may revoke 
any third party's authorization to access all of the consumer's covered 
data. Under proposed Sec.  1033.331(e), to be reasonable, the 
revocation method must, at a minimum, be unlikely to interfere with, 
prevent, or materially discourage consumers' access to or use of the 
data, including access to and use of the data by an authorized third 
party. Indicia that the data provider's revocation method is reasonable 
would include its conformance to a qualified industry standard. 
Finally, a data provider that receives a revocation request from 
consumers through a revocation method it makes available must notify 
the authorized third party of the request.
    This proposed provision--along with proposed Sec.  1033.421(h), 
under which third parties must make available to consumers a mechanism 
by which consumers may revoke third party authorization--is intended to 
ensure consumers have multiple outlets and methods by which they may 
revoke third party authorization to access their data. The CFPB has 
preliminarily determined that requiring data providers to make 
available a revocation method may create a burden on smaller entities. 
The CFPB seeks to balance these competing considerations through a 
proposed rule that allows, but does not require, data providers to make 
available a revocation method.
    The SBREFA Panel recommended the CFPB consider options that would 
allow consumers to revoke third party authorizations through both the 
third party and data providers.\105\ The SBREFA Panel also recommended 
the CFPB continue to consider how revocation requirements could be 
designed to reduce impacts on third parties and data providers.\106\
---------------------------------------------------------------------------

    \105\ SBREFA Panel Report at 44.
    \106\ Id. at 45.
---------------------------------------------------------------------------

    Additionally, various stakeholders expressed concerns about 
anticompetitive activities related to data providers making a 
revocation method

[[Page 74825]]

available to consumers. As such, proposed Sec.  1033.331(e) would 
permit data providers to make available a method for revoking a third 
party's access to ``all of the consumer's covered data.'' Proposed 
Sec.  1033.331(e) would not permit a data provider to make available a 
method through which the consumer could partially revoke a third 
party's access to the consumer's data, i.e., revoke access to some of 
the data the consumer had authorized the third party to access, but not 
other data it had authorized under the terms of the same authorization. 
For example, if the consumer consented in the initial authorization to 
share their deposit account and credit card data with a third party, 
the data provider could not make available a revocation method through 
which the consumer could revoke access to the deposit account but not 
the credit card account. Such a revocation method would be inconsistent 
with proposed Sec.  1033.201(a), which would require data providers to 
make covered data available upon request based on the terms of the 
consumer's authorization. In addition, consumers who partially revoke 
access to their data could unintentionally disrupt the utility of data 
access for certain use cases.
    To further account for anticompetitive concerns related to data 
providers making available a revocation method, proposed Sec.  
1033.331(e) includes a list of non-exhaustive requirements to ensure 
the optional revocation method is reasonable, including the extent to 
which it is unlikely to interfere with, prevent, or materially 
discourage consumers' access to or use of the data, including access to 
and use of the data by an authorized third party. As noted in part 
IV.B.2, this language is drawn from the definition of ``information 
blocking'' set forth in section 3022(a) of the Public Health Service 
Act.\107\ The CFPB preliminarily has determined that this language 
would promote consumers' ability to access and share their data by 
ensuring data providers do not impose obstacles that evade their 
obligations to make available covered data under section 1033.
---------------------------------------------------------------------------

    \107\ See 42 U.S.C. 300jj-52(a).
---------------------------------------------------------------------------

    Proposed Sec.  1033.331(e) also states that one indication that a 
data provider's revocation method is reasonable is that it adheres to a 
qualified industry standard. The CFPB seeks comment on whether the 
final rule should impose any additional requirements to ensure the 
optional revocation method is reasonable and does not result in 
anticompetitive outcomes. The CFPB also seeks comment on types of 
conduct that could interfere with, prevent, or materially discourage 
access to or use of data, and whether the CFPB would need to provide 
guidance related to that conduct.
    The CFPB is also proposing to require a data provider that receives 
a revocation request from a consumer to notify the authorized third 
party of the request. A third party whose authorization to access data 
is revoked by a consumer would need to understand that the consumer has 
chosen to end their authorization, and that the data provider did not 
terminate the access for another permitted reason. The CFPB seeks 
comment on the implementation of this notification requirement, 
including, in cases where an authorized third party uses a data 
aggregator to access the authorized third party's access, to which 
party or parties the data provider must provide the notice.
    This proposed provision would implement CFPA section 1033(a) by 
clarifying that a data provider does not violate its general 
obligations to make data available if it provides to consumers a 
reasonable revocation request. Materially interfering with a 
consumer's, and therefore an authorized third party's, ability to 
access the consumer's data would not carry out the objectives of CFPA 
section 1033(a)'s requirement that data providers make covered data 
available to a consumer upon request.
6. Public Disclosure Requirements (Sec.  1033.341)
    To facilitate the ability of third parties to request covered data 
through a developer interface, the CFPB is proposing procedures under 
CFPA section 1033(a) and, for certain provisions discussed below, CFPA 
section 1032, to require data providers to publish in a readily 
identifiable manner certain information about themselves, including 
identifying information, contact information, and information about 
their developer interfaces. These provisions would carry out the 
objectives of CFPA section 1033 by ensuring that consumers and 
authorized third parties have information necessary to make requests 
and use a developer interface, which would also promote the use and 
development of standardized formats available through the developer 
interface.
    Public disclosure of this information would reduce search costs for 
third parties by giving third parties a low-cost way of identifying how 
to access a data provider's interface and would facilitate market 
monitoring by the CFPB and members of the public. The public disclosure 
of this information would also enable standard-setting bodies to 
identify the data providers and third parties that are participating in 
the open banking system, which could aid efforts by standard-setting 
bodies to develop qualified industry standards related to consumer-
authorized access. The CFPB seeks comment on whether data providers 
should have to disclose additional information beyond the information 
outlined in proposed Sec.  1033.341. The CFPB also seeks comment on 
whether data providers should have to periodically provide information 
exclusively to the CFPB beyond the information it must make public, to 
support the CFPB's mandate to monitor consumer financial markets for 
risks to consumers; for example, the CFPB seeks comment on whether data 
providers should be required to provide the CFPB with annual reports 
listing the third parties that accessed their systems, the volume of 
requests they received from such third parties, and copies of certain 
records retained pursuant to proposed Sec.  1033.351(d), which contains 
record retention obligations for data providers.
Public Disclosure and Human- and Machine-Readability Requirements 
(Sec.  1033.341(a))
    Proposed Sec.  1033.341(a) would require data providers to make the 
information described in proposed Sec.  1033.341(b) through (d) readily 
identifiable to members of the public, meaning the information must be 
at least as available as it would be on a public website. A data 
provider would comply with proposed Sec.  1033.341(a)(1) by making the 
information available on a public website. A data provider would also 
be permitted to make the information readily identifiable through some 
other means, as long as the information is no less available than it 
would be on a public website. Under proposed Sec.  1033.341(a)(2), this 
information must be available in both human- and machine-readable 
formats.
    Making the data available in a machine-readable format could enable 
third parties and other stakeholders to use automated processes to 
ingest the relevant information into their systems for processing and 
review, which would make the process of obtaining this information more 
efficient. The CFPB seeks comment on whether it should indicate that 
conformance to a specific standard or a qualified industry standard 
would be relevant indicia for a data provider's compliance with the 
machine-readability requirement in proposed Sec.  1033.341(a)(2). 
Additionally,

[[Page 74826]]

the CFPB seeks comment on whether it should issue rules or guidance 
that would make it easier for third parties and other members of the 
public to identify a particular data provider's information. For 
example, the CFPB could require that the information set forth in 
proposed Sec.  1033.341(b) through (d) be made available on a public 
website and could require the URL to contain specified text in 
accordance with the ``well-known Uniform Resource Identifier'' 
protocol.
Disclosure of Identity Information and Contact Information (Sec.  
1033.341(b))
    Proposed Sec.  1033.341(b) would require data providers to disclose 
certain identifying information in the manner described in proposed 
Sec.  1033.341(a). Specifically, proposed Sec.  1033.341(b)(1) through 
(3) would require data providers to publicly disclose certain 
identifying information: their legal name and, if applicable, any 
assumed name they are using when doing business with the consumer; a 
link to their website; the State in which they are incorporated; and 
their LEI. This information would help third parties confirm the 
identity of a particular data provider whose interface it seeks to 
access. It would also help third parties link the information disclosed 
by data providers pursuant to proposed Sec.  1033.341 to a particular 
data provider, particularly where data providers have similar names.
    Proposed Sec.  1033.341(b)(4) would require data providers to 
disclose contact information that enables a consumer or third party to 
receive answers to questions about accessing covered data under this 
proposed rule. The CFPB understands that, in the market today, third 
parties sometimes encounter challenges with accessing data providers' 
interfaces for consumer-authorized data access. Requiring data 
providers to disclose this kind of contact information would make it 
easier for third parties and data providers to resolve such challenges.
Disclosure of Developer Interface Documentation and Access Location 
(Sec.  1033.341(c))
    The CFPB proposes to require in Sec.  1033.341(c) that a data 
provider disclose for its developer interface, in the public and 
readily identifiable manner described in proposed Sec.  1033.341(a), 
documentation, including metadata describing all covered data and their 
corresponding data fields, and other documentation sufficient for a 
third party to access and use the interface. It is common practice 
today for data providers that have built developer interfaces to 
disclose such metadata and documentation for the interfaces. Where a 
data provider would need to build (or enhance) its developer interface 
to comply with the CFPB's proposed rule, a requirement to publicly 
disclose the associated documentation and metadata would not materially 
increase the data provider's cost. At the same time, public disclosure 
of the information would substantially enhance the usability of the 
interface.
    The CFPB proposes to keep simple and high-level the proposed 
requirement that data providers disclose their interfaces' metadata and 
documentation, because, as noted, the industry practice of publishing 
metadata and documentation for data providers' interfaces for third 
parties is already common. Moreover, the specific formats of the data 
fields that data providers make available through their interfaces for 
third parties may continue to evolve, including through qualified 
industry standards, such that a more detailed requirement could become 
outdated.
Disclosure of Developer Interface Performance Metrics (Sec.  
1033.341(d))
    The CFPB proposes to require in Sec.  1033.341(d) that a data 
provider disclose, in the public and readily identifiable manner 
described in proposed Sec.  1033.341(a), the performance of its 
developer interface for each month. Specifically, the CFPB proposes 
that on or before the tenth calendar day of each month, the data 
provider would disclose the percent of requests for covered data 
received by its developer interface in the preceding calendar month for 
which the interface provided a proper response, as defined in proposed 
Sec.  1033.311(c)(1)(i). For example, the data provider would disclose 
by September 10, 2025, the percent of requests for covered data 
received by its developer interface in August 2025 for which the 
interface provided a proper response.
    Proposed Sec.  1033.311(c)(1)(i) would set forth the method for 
calculating the response rate, which would be used for both the 
substantive requirement and the disclosure requirement.
    The CFPB proposes this requirement that a data provider publicly 
disclose the monthly performance of its developer interface pursuant to 
section 1032 of the CFPA, which authorizes the CFPB to prescribe 
disclosures regarding the features of any consumer financial product or 
service. Because CFPA section 1033(a) requires a data provider to make 
data available to a consumer when the data ``concern[s] the consumer 
financial product or service that the consumer obtained from [the data 
provider],'' the CFPA section 1033(a) requirement that a data provider 
make the data available to the consumer is itself a feature of the 
consumer financial product or service that the data provider provided 
to the consumer. Moreover, the CFPB's section 1032 authority under the 
CFPA is not limited to disclosures to consumers individually; instead, 
the section authorizes the CFPB to require disclosures to consumers 
generally, as well as to potential consumers. Thus, pursuant to its 
authority provided by CFPA section 1032, the CFPB is proposing in Sec.  
1033.341(d) to require a data provider to disclose, in a public and 
readily identifiable manner, the performance of its interface. The CFPB 
seeks comment on whether it should require data providers to disclose 
additional performance metrics, including those required to be 
disclosed in other jurisdictions' open banking systems, such as the 
volume of requests, the number of accounts and/or consumers with active 
authorizations, uptime, planned and unplanned downtime, and response 
time.\108\
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    \108\ See, e.g., Australia Consumer Data Standards, Reporting 
Requirements, https://consumerdatastandardsaustralia.github.io/standards/#reporting-requirements (last visited Oct. 11, 2023); Open 
Fin. Brazil, Dashboards--Registration and transactional data, 
https://dashboard.openfinancebrasil.org.br/transactional-data/api-requests/evolution (last updated Sept. 15, 2023); Open Banking Ltd., 
MI Reporting Data API Specification, https://openbankinguk.github.io/mi-docs-pub/v3.1.10-aspsp/specification/mi-data-reporting-api-specification.html#_3-7-daily-volumes-obie (last 
visited Oct. 11, 2023).
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7. Policies and Procedures (Sec.  1033.351)
Reasonable Written Policies and Procedures (Sec.  1033.351(a))
    Proposed Sec.  1033.351(a) would set forth the general obligation 
that data providers establish and maintain written policies and 
procedures that are reasonably designed to achieve the objectives set 
forth in proposed subparts B and C, including proposed Sec.  
1033.351(b) through (d). The CFPB proposes Sec.  1033.351(a) pursuant 
to its authority provided by CFPA sections 1033(a) and 1022(b)(1). The 
proposed policies and procedures in Sec.  1033.351(b) would carry out 
the objectives of CFPA section 1033(a) to make available information 
upon request by ensuring data providers are accountable for their 
decisions to make available covered data in response to requests, and 
in granting third parties access to the developer interface. The 
proposed policies and procedures in Sec.  1033.351(c) would carry out 
the objectives of CFPA section 1033(a) that data be made available in a 
usable electronic form by ensuring developer interfaces accurately

[[Page 74827]]

transmit covered data. In addition, the CFPB is proposing recordkeeping 
requirements under CFPA section 1022(b)(1) to facilitate supervision 
and enforcement of the rule and to prevent evasion.
    Proposed Sec.  1033.351(a) would further carry out these purposes 
by requiring that data providers periodically review these policies and 
procedures and update them as appropriate to ensure their continued 
effectiveness. To minimize impacts on data providers, including 
avoiding conflicts with any overlapping compliance obligations, 
proposed Sec.  1033.351(a) would allow data providers to tailor these 
policies and procedures to the size, nature, and complexity of their 
activities.
Policies and Procedures for Making Covered Data Available and 
Responding to Requests (Sec.  1033.351(b))
    Proposed Sec.  1033.351(b) would require that the policies and 
procedures required by proposed Sec.  1033.351(a) be reasonably 
designed to create a record of the data fields made available according 
to the covered data definition, ensure certain standards are met when 
not making covered data available, ensure that the data provider 
communicates certain information to the consumer or third party when 
declining to provide certain covered data and to ensure reasonably 
timely communication by the data provider to the consumer when 
declining to provide certain information.
Making Covered Data Available (Sec.  1033.351(b)(1))
    Proposed Sec.  1033.351(b)(1) would require a data provider to 
create a record of the data fields that are covered data in the data 
provider's control or possession. It would also require a data provider 
to record what covered data are not made available through a consumer 
or developer interface pursuant to an exception in Sec.  1033.221, and 
the reason(s) the exception applies. A data provider is permitted to 
comply with this requirement by incorporating the data fields defined 
by a qualified industry standard, but exclusive reliance on data fields 
defined by such a standard would not be appropriate if such data fields 
failed to identify all the covered data in the data provider's control 
or possession.
    The CFPB is proposing these requirements to facilitate compliance 
with and enforcement of the general obligation in proposed Sec.  
1033.201. Documentation of the fields that are made available in 
accordance with the covered data definition could help the CFPB 
identify compliance gaps in what the data provider makes available, 
streamline negotiations between data providers and third parties by 
establishing the available data fields, and encourage the market to 
adopt more consistent data sharing practices. Documentation of use of 
the exceptions can help identify noncompliant use of the statutory 
exceptions, while ensuring that data providers can continue to comply 
with their risk management obligations by giving data providers 
flexibility to design their own reasonable policies and procedures that 
comply with the general framework outlined in the proposed rule. The 
CFPB preliminarily concludes that allowing a data provider to cite data 
fields defined by a qualified industry standard, to the extent that 
standard identifies covered data in the data provider's control or 
possession, could ease the compliance burden on data providers and 
promote market standardization according to CFPA section 1033(d).
Denials of Requests for Developer Interface Access and Requests for 
Information (Sec.  1033.351(b)(2) and (3))
    Proposed Sec.  1033.351(b)(2) would require a data provider to 
design its policies and procedures reasonably to ensure that any 
decision to deny a third party's request for access to a developer 
interface pursuant to proposed Sec.  1033.321 is substantiated in a 
record and communicated to the third party, as quickly as practicable, 
in an electronic or written form with the basis for denial. Proposed 
Sec.  1033.351(b)(3) would require a data provider to design its 
policies and procedures reasonably to ensure that any decision to deny 
a consumer or third party's request for information is substantiated in 
a record and communicated to the consumer or authorized third party in 
a written or electronic form with the type(s) of information denied and 
the basis for the denial, and communicated as quickly as practicable. 
These provisions generally would enable consumers and third parties to 
understand reasons for denials in a timely manner, and reduce the 
potential for pretextual denials. These provisions would carry out the 
objectives of CFPA section 1033 by enabling consumers and prospective 
authorized third parties to understand and satisfy data provider 
conditions necessary to make requests. And, as authorized under section 
1022(b)(1) of the CFPA, these provisions also would prevent evasion by 
ensuring data providers do not avoid their obligations under CFPA 
section 1033 by denying developer interface access or information 
requests for unstated impermissible reasons.
    Under the proposed rule, permissible bases for a decision to deny 
access to an interface would include the following: the information 
requested is not covered data, the information requested is not in the 
data provider's control or possession, the information requested falls 
into one of the exceptions outlined in proposed Sec.  1033.221, the 
request does not satisfy the conditions for access under proposed Sec.  
1033.331, the data provider is reasonably denying access based on risk 
management concerns for reasons described in proposed Sec.  1033.321, 
or the data provider's interface is not available when received a 
request, as described in proposed Sec.  1033.331(c)(3).
    The provisions would give data providers flexibility to comply with 
their data security or risk management obligations--a concern 
identified by small entity representatives during the SBREFA process. 
For example, in some cases a data provider might deny a third party's 
request for interface access because of a specific risk management 
issue under Sec.  1033.321. The CFPB understands that in limited cases, 
the disclosure of the specific reason for a denial might present 
additional risk management concerns. The proposed rule would give data 
providers flexibility to design policies and procedures to reasonably 
account for such issues. The CFPB requests comment on whether the final 
rule should provide examples or further clarify how data providers 
could reasonably design policies and procedures to account for data 
security or risk management concerns.
Policies and Procedures for Ensuring Accuracy (Sec.  1033.351(c))
    Proposed Sec.  1033.351(c) would require data providers to 
establish and maintain policies and procedures reasonably designed to 
ensure the accuracy of covered data made available through the data 
provider's developer interface. The proposed rule also lists elements 
that data providers would need to consider when designing their 
policies and procedures. Proposed Sec.  1033.351(c) would be authorized 
under CFPA section 1033(a) for the reasons stated above in the 
discussion of proposed Sec.  1033.351(a) as well as under CFPA section 
1033(d). Policies and procedures for accuracy would promote the use and 
development of standardized formats by ensuring data providers are 
taking reasonable measures to share covered data in standardized 
formats.
    As discussed in part I.D, one of the goals of the proposed rule is 
to foster a data access framework that operates reliably. The accurate 
transfer of

[[Page 74828]]

consumer financial data is important to the operation of an open 
banking system and to consumers' ability to benefit from the data 
access right in CFPA section 1033. If data providers fail to reliably 
transfer data that accurately reflects the information they possess in 
their systems, then third parties will struggle to develop innovative, 
or even functional, financial products and services. And consumers will 
face difficulty finding any benefit from sharing their data with 
competing financial service providers. For these reasons, proposed 
Sec.  1033.351(c)(1) would require data providers to establish and 
maintain written policies and procedures that are reasonably designed 
to ensure that covered data are accurately made available through the 
data provider's developer interface.
    The CFPB has preliminarily determined that a data provider's 
policies and procedures should focus on the accuracy of transmission 
rather than the underlying accuracy of the information in the data 
provider's systems. That is, the policies and procedures should be 
designed to ensure that the covered data that a data provider makes 
available through its developer interface matches the information that 
it possesses in its systems. The information stored in data providers' 
existing systems is likely subject to several legal requirements 
regarding accuracy. For example, Regulation E protects consumers 
against errors, and Regulation Z protects consumers against billing 
errors.\109\ In addition, the Interagency Guidelines Establishing 
Standards for Safety and Soundness require operational and managerial 
standards for information systems.\110\ Additionally, many small entity 
representatives and other stakeholders commenting on the SBREFA Outline 
cited the transfer of data from data providers to third parties as a 
source of inaccuracies. Many transfer issues will be addressed by the 
performance specifications for a data provider's developer interface in 
proposed Sec.  1033.311(c), but policies and procedures specifically 
concerning accuracy would help prevent errors not addressed by the 
other proposed performance standards, as discussed below.
---------------------------------------------------------------------------

    \109\ See 12 CFR part 1005; 12 CFR 1026.13.
    \110\ See, e.g., 12 CFR part 208, app. D-1.
---------------------------------------------------------------------------

    The flexible standard proposed would allow data providers to design 
systems that are better adapted to the context of their developer 
interface, including changes in technology and the size, nature, and 
complexity of the data provider's activities. It would also allow data 
providers to leverage any knowledge developed through designing or 
administering systems for ensuring the accuracy of financial 
information under existing accuracy standards. Many of the other 
regulations governing the accuracy of similar financial information on 
data providers' systems incorporate flexible standards.
    Proposed Sec.  1033.351(c)(2) provides two elements for data 
providers to consider when developing their policies and procedures 
regarding accuracy: (1) implementing the format requirements of 
proposed Sec.  1033.311(b); and (2) addressing information provided by 
a consumer or a third party regarding inaccuracies in the covered data 
made available through its developer interface. Although reasonable 
policies and procedures would address many elements, the two identified 
in the proposed rule seem especially relevant to an assessment of 
whether a data provider's policies and procedures are reasonable. 
Implementing the proposed formatting requirements would help prevent 
inaccuracies that might be introduced by translating covered data 
between various unstandardized formats. And addressing information from 
a consumer or third party is relevant to the reasonableness of a data 
provider's policies and procedures because these parties are likely to 
know whether information has been accurately transferred to the 
products or services they are using or providing. These elements should 
help data providers design their policies and procedures without 
negating the flexibility described above, because the implementation of 
each element will depend on context. For example, in considering 
information submitted by a consumer or third party, a data provider 
might create certain policies regarding irrelevant or duplicative 
requests, or certain policies regarding which requests require further 
communication with the consumer or third party.
    Proposed Sec.  1033.351(c)(3) states that indicia that a data 
provider's policies and procedures regarding accuracy are reasonable 
include whether they conform to a qualified industry standard regarding 
accuracy. A qualified industry standard regarding accuracy is relevant 
to the reasonableness of a data provider's policies and procedures 
because it reflects the openness, balance, consensus, transparency, and 
other requirements of proposed Sec.  1033.141.
    The CFPB seeks comment on whether the final rule should include 
additional elements bearing on the reasonableness of a third party's 
policies and procedures regarding accuracy.
Policies and Procedures for Record Retention (Sec.  1033.351(d))
    Proposed Sec.  1033.351(d) would require that data providers 
establish and maintain policies and procedures reasonably designed to 
ensure retention of records that evidence compliance with their 
obligations under proposed subparts B and C. This provision would 
clarify the policies and procedures data providers must maintain to 
ensure the CFPB and other enforcers can verify compliance with the 
proposed rule. The specific requirements proposed in Sec.  1033.351(d) 
would facilitate supervision and enforcement of the proposed rule by 
the CFPB, Federal and State banking regulators, State attorneys 
general, and other government agencies that supervise data providers.
    The CFPB has preliminarily determined the proposed retention 
periods in Sec.  1033.351(d)(1), beginning once the data provider makes 
the data available to the consumer or third party under CFPA section 
1033(a), will provide a sufficient amount of time to supervise whether 
the data was made available while not unduly burdening data providers. 
Additionally, the proposed requirement to retain records for a minimum 
of three years after a data provider has responded to a consumer's or 
third party's request for information or a third party's request to 
access a developer interface would provide sufficient time to 
administer enforcement of proposed subparts B and C. All other records 
that are evidence of compliance with the proposed rule would need to be 
retained for a reasonable period of time. The CFPB requests comment on 
proposed Sec.  1033.351(d) regarding the length of the retention period 
and the date from which the retention obligation should be measured.
    Proposed Sec.  1033.351(d) would provide flexibility to data 
providers by establishing a minimum retention period and by not 
exhaustively specifying categories of records. The proposed 
requirements are unique to CFPA section 1033 and provide data providers 
with flexibility to craft policies and procedures that are appropriate 
to the ``size, nature, and complexity'' of the individual data 
provider's activities, as required by proposed Sec.  1033.351(a), 
rather than the policies and procedures that are appropriate to the 
industry at large. Further, this flexibility would help data providers 
avoid conflicts with other legal obligations (including record 
retention and data security obligations), manage data security risks, 
and minimize unnecessary impacts. To

[[Page 74829]]

mitigate the risk that this flexibility might result in the absence of 
critical evidence of compliance, proposed Sec.  1033.351(d)(2) would 
identify particular examples records that would need to be retained. 
The CFPB requests comment as to the types of records that should be 
retained to evidence compliance. This approach would be consistent with 
the SBREFA Panel's recommendation that the CFPB evaluate record 
retention requirements for consistency with other requirements and the 
avoidance of unnecessary data security risks.\111\
---------------------------------------------------------------------------

    \111\ SBREFA Panel Report at 45.
---------------------------------------------------------------------------

    CFPA section 1022(b)(1) authorizes the CFPB to prescribe rules as 
may be necessary or appropriate to enable the CFPB to administer and 
carry out the purposes and objectives of the Federal consumer financial 
laws, including carrying out the objectives of CFPA section 1033, and 
to prevent evasions thereof. Proposed Sec.  1033.351(d) would assist 
the CFPB with administering CFPA section 1033 by ensuring records are 
available to evaluate compliance with data providers' obligations under 
the proposed rule. Additionally, such requirements will also help data 
providers in assessing their own compliance with the requirements of 
CFPA section 1033. Further, the requirement proposed in Sec.  
1033.351(d) for data providers to establish and maintain policies and 
procedures to retain records of all evidence of compliance with the 
applicable requirements in the proposed rule would make it more 
difficult for data providers to evade the requirements of CFPA section 
1033. Consequently, proposed Sec.  1033.351(d) would both allow the 
CFPB and other entities with CFPA enforcement authority to enforce CFPA 
section 1033, and discourage evasion by data providers, thus meeting 
both requirements for CFPA section 1022(b)(1) authorization.
    CFPA section 1033(c) provides that ``[n]othing in [CFPA section 
1033] shall be construed to impose any duty on a covered person to 
maintain or keep any information about a consumer.'' The CFPB has 
preliminarily determined that proposed Sec.  1033.351(d) is consistent 
with CFPA section 1033(c) because CFPA section 1033(c) merely provides 
that a covered person is not required to maintain or keep additional 
information on a consumer and is silent as to record retention relating 
to compliance with CFPA section 1033 itself. Thus, the statute neither 
precludes the CFPB from adopting retention requirements nor overrides 
other authorities at the CFPB's disposal to impose reasonable record 
retention obligations. Accordingly, because the authority for proposed 
Sec.  1033.351(d) arises from CFPA section 1022(b)(1) and is necessary 
for the CFPB and others with enforcement authority to verify data 
provider's compliance with CFPA section 1033, the CFPB is authorized to 
require data providers to establish and maintain policies and 
procedures to ensure the retention of records that evidence compliance 
with their obligations under proposed subparts B and C.

D. Subpart D--Authorized Third Parties

1. Overview
    The CFPB is proposing authorization procedures for third parties 
seeking to access covered data on consumers' behalf. Section 1033(a) of 
the CFPA generally requires data providers to make information 
available to a consumer and agents, trustees, or representatives acting 
on their behalf. The proposed authorization procedures are designed to 
ensure that third parties accessing covered data are acting on behalf 
of the consumer. Specifically, the proposed authorization procedures 
would include requirements to provide an authorization disclosure to 
inform the consumer of key terms of access, certify to the consumer 
that the third party will abide by certain obligations regarding the 
consumer's data, and obtain the consumer's express informed consent to 
the key terms of access contained in the authorization disclosure. The 
CFPB is proposing specific requirements that would apply when the third 
party is using a data aggregator. Proposed subpart D would also contain 
requirements relating to retention of evidence of compliance with 
proposed subpart D.
2. Third Party Authorization Procedures (Sec.  1033.401)
    The CFPB is proposing that a third party acting on behalf of a 
consumer would be able to access covered data. Proposed Sec.  
1033.201(a) provides that a data provider must make covered data 
available to a consumer and an authorized third party, and proposed 
Sec.  1033.401 specifies what requirements a third party must satisfy 
to become an authorized third party that is entitled to access covered 
data on behalf of a consumer. These requirements would, among other 
things, help ensure that a consumer understands and would be able to 
exercise control over what covered data the third party would collect 
and how it would be used. They would also help ensure that the third 
party will take appropriate steps to protect the consumer's data and 
that the consumer will provide express informed consent for the third 
party to collect, use, and retain the covered data. These requirements 
would help ensure that a third party accessing covered data is doing so 
on behalf of a consumer and not for the third party's own benefit, 
consistent with the definition of consumer in CFPA section 1002(4) and 
used in section 1033.
    The CFPB is proposing in Sec.  1033.401 that, to become an 
authorized third party, the third party must seek access to covered 
data from a data provider on behalf of a consumer to provide a product 
or service the consumer requested. This requirement is intended to 
ensure that the third party is acting on behalf of the consumer--by 
accessing covered data to provide the product or service requested by 
the consumer--and is not seeking access to covered data for its own 
purposes.
    The CFPB is also proposing in Sec.  1033.401 that a third party 
would have to satisfy the prescribed authorization procedures to become 
an authorized third party. Under proposed Sec.  1033.401, the three-
part authorization procedures would require a third party to: (1) 
provide the consumer with an authorization disclosure as described in 
proposed Sec.  1033.411; (2) provide a statement to the consumer in the 
authorization disclosure certifying that the third party agrees to 
certain obligations described in proposed Sec.  1033.421; and (3) 
obtain the consumer's express informed consent to access covered data 
on behalf of the consumer by obtaining an authorization disclosure that 
is signed by the consumer electronically or in writing.
    The proposed requirement in Sec.  1033.401(a) that a third party 
provide an authorization disclosure to the consumer would help ensure 
that the consumer understands the key terms of access and can make an 
informed decision about whether to grant the third party access to the 
consumer's financial data. The proposed authorization disclosure is 
discussed in more detail below.
    The proposed requirement in Sec.  1033.401(b) that a third party 
provide a statement to the consumer certifying that the third party 
will comply with certain obligations would help ensure that the third 
party is acting on behalf of the consumer in accessing the covered 
data. As noted below, proposed Sec.  1033.411(b)(5) would require the 
third party to include the certification statement in the authorization 
disclosure. Among other things, the third party would agree that it 
will comply with limitations on collection, use, and retention of the 
consumer's

[[Page 74830]]

data; comply with certain data privacy restrictions; take certain steps 
to ensure data accuracy and security; and take certain steps to ensure 
consumers are informed about the third party's access to covered data 
and the consumer's ability to revoke that access. These proposed third 
party obligations are set forth in proposed Sec.  1033.421 and are 
discussed in more detail below.
    The proposed requirement in Sec.  1033.401(c) that the third party 
obtain the consumer's express informed consent to access covered data 
would ensure that the consumer has agreed to allow the third party to 
access that data on the consumer's behalf. Proposed Sec.  1033.401(c) 
specifies that, to obtain express informed consent, the third party 
must obtain an authorization disclosure that is signed by the consumer 
electronically or in writing. Proposed Sec.  1033.421(g)(1) would 
require the third party to provide the consumer with a copy of the 
signed authorization disclosure.
    The SBREFA Panel recommended that the CFPB consider how to design 
authorization procedures that minimize costs on third parties while 
still achieving the CFPB's objective of helping to ensure that 
consumers provide express informed consent when authorizing third 
parties to access their information.\112\ In the proposed rule, the 
CFPB has attempted to balance these considerations in developing the 
proposed authorization procedures. The SBREFA Panel also recommended 
that the CFPB consider how the third party authorization procedures 
interact with data providers' obligations to make information 
available.\113\ As explained above, proposed Sec.  1033.331(b) provides 
the circumstances in which a data provider would be required to make 
available covered data to a third party, including when it has received 
information sufficient to, among other things, confirm that the third 
party has followed the authorization procedures in proposed Sec.  
1033.401.
---------------------------------------------------------------------------

    \112\ Id. at 44.
    \113\ Id. at 43.
---------------------------------------------------------------------------

    In addition, the SBREFA Panel recommended that the CFPB consider 
how the third party authorization procedures would work in the context 
of accounts with multiple owners. As discussed above in connection with 
proposed Sec.  1033.331(d), the CFPB is proposing that a data provider 
that receives a request for covered data from a consumer that jointly 
holds an account or from an authorized third party acting on behalf of 
such a consumer must provide covered data to that consumer or 
authorized third party. Consistent with that proposed approach, for a 
jointly held account, a third party would have to comply with the third 
party authorization procedures in proposed Sec.  1033.401 for the joint 
account holder on whose behalf the third party is requesting access. 
The CFPB requests comment on whether other account holders should 
receive authorization disclosures or otherwise be notified, or should 
have an opportunity to object, when an account holder authorizes a 
third party to access covered data from a jointly held account.
    The CFPB requests comment on whether the authorization procedures 
in proposed Sec.  1033.401 would be sufficient to ensure that a third 
party is acting on behalf of a consumer in obtaining access to covered 
data or whether the CFPB should consider alternative procedures. The 
CFPB also requests comment on whether the authorization disclosure, 
including the statement that the third party will comply with certain 
third party obligations, is sufficient to ensure that the consumer 
would be able provide express informed consent for the third party to 
access covered data on behalf of the consumer. The CFPB requests 
comment on whether the rule should include other protections or 
clarifications, such as express prohibitions on false or misleading 
representations or omissions to induce the consumer to consent to the 
third party's access to covered data.
    Additionally, proposed Sec.  1033.401 would apply a consistent set 
of procedures to all third parties attempting to access covered data. 
The CFPB understands, however, that the proposed authorization 
procedures might not be appropriate for some third parties, 
particularly smaller or non-commercial parties, that might need access 
to a consumer's covered data. The CFPB requests comment about whether 
there are certain third parties for whom proposed Sec.  1033.401 would 
not be appropriate. Additionally, the CFPB requests comment about 
whether the proposed authorization procedures described in proposed 
Sec.  1033.401 should be streamlined for certain third parties. The 
CFPB also requests comment on whether there are certain circumstances 
involving the transmission of data to third parties for which proposed 
Sec.  1033.401 would not be appropriate. Finally, to help the CFPB 
assess the need for potential exemptions to proposed Sec.  1033.401, 
the CFPB requests comment on how individuals who are not account owners 
currently use existing legal mechanisms to directly access covered 
data.
3. Authorization Disclosure (Sec.  1033.411)
    The CFPB is proposing that third parties would be required to 
provide consumers with authorization disclosures, as described in 
proposed Sec.  1033.401, to be authorized to access covered data on 
behalf of consumers. The purpose of the authorization disclosure is to 
provide consumers with key terms of access so they can make informed 
decisions about granting third party access to covered data and to 
therefore ensure that third parties are acting on behalf of consumers. 
Consistent with the SBREFA Panel recommendation that the CFPB consider 
how it can reduce compliance costs for third parties in providing the 
authorization disclosure by further specifying the content and 
formatting principles of the disclosure, proposed Sec.  1033.411 
specifies format and content requirements for the authorization 
disclosure.\114\
---------------------------------------------------------------------------

    \114\ Id.
---------------------------------------------------------------------------

General Requirements (Sec.  1033.411(a))
    Proposed Sec.  1033.411(a) would require the third party to provide 
the consumer with an authorization disclosure electronically or in 
writing. Proposed Sec.  1033.411(a) also sets forth the general format 
requirements for the authorization disclosure. Specifically, the CFPB 
is proposing that the authorization disclosure must be clear, 
conspicuous, and segregated from other material. The proposed 
provisions would help ensure the authorization disclosure is provided 
in a format that facilitates consumer understanding of the key terms of 
access. The CFPB has preliminarily determined that these requirements, 
which are consistent with standards used in other consumer financial 
services laws and their implementing regulations,\115\ would facilitate 
consumer understanding of the authorization disclosure. The CFPB 
considered how to facilitate compliance with existing disclosure 
requirements, such as disclosures required by Regulation P of the GLBA, 
as recommended by the SBREFA Panel.\116\ The CFPB has preliminarily 
determined that requiring the authorization

[[Page 74831]]

disclosure to appear segregated from other required disclosures would 
help ensure consumers read and understand the authorization disclosure 
by avoiding overwhelming consumers with extraneous information and 
diluting the informational value of the authorization disclosure.
---------------------------------------------------------------------------

    \115\ For example, Regulation F requires notices for validation 
of debts to be clear and conspicuous, which it defines as ``readily 
understandable'' and ``[i]n the case of written and electronic 
disclosures, the location and type size also must be readily 
noticeable and legible to consumers, although no minimum type size 
is mandated.'' 12 CFR 1006.34(b)(1); Regulation Z requires both 
open-end credit and closed-end credit disclosures to be clear and 
conspicuous, and it requires closed-end credit disclosures to 
grouped together and segregated from everything else. 12 CFR 
1026.5(a)(1)(i), 1026.17(a)(1).
    \116\ SBREFA Panel Report at 43.
---------------------------------------------------------------------------

    The CFPB seeks comment on whether these formatting requirements 
would aid consumer understanding and whether additional requirements 
should be included in the rule. Specifically, the CFPB seeks comment on 
whether the rule should contain more prescriptive requirements, such as 
a word count or reading level, and whether additional requirements are 
needed to ensure that the authorization disclosure content is provided 
in a standalone format. The CFPB also seeks comment on whether the rule 
should include a timing requirement, such as a requirement that the 
authorization disclosure be provided close in time to when the third 
party would need consumer data to provide the product or service. 
Additionally, the CFPB seeks comment on whether indicia that the 
authorization disclosure is clear, conspicuous, and segregated from 
other material should include utilizing a format or sample form that is 
set forth in a qualified industry standard.
    The CFPB considered proposing specific guidance for accessibility 
of the authorization disclosure for individuals with disabilities but 
preliminarily determined that the Americans with Disabilities Act (ADA) 
and its implementing regulations would already require that the 
authorization disclosure be provided in an accessible format.\117\ The 
CFPB seeks comment on whether the rule should contain requirements 
relating to the accessibility of the authorization disclosure.
---------------------------------------------------------------------------

    \117\ See 42 U.S.C. 12132, 12182(a); 28 CFR 35.130, 35.160(a), 
36.201, 36.303(c).
---------------------------------------------------------------------------

Authorization Disclosure Content (Sec.  1033.411(b))
    Proposed Sec.  1033.411(b) would require inclusion of the following 
key terms of access in the authorization disclosure: (1) the name of 
the third party that will be authorized to access covered data pursuant 
to the third party authorization procedures in proposed Sec.  1033.401; 
(2) the name of the data provider that controls or possesses the 
covered data that the third party seeks to access on the consumer's 
behalf; (3) a brief description of the product or service that the 
consumer has requested the third party provide and a statement that the 
third party will collect, use, and retain the consumer's data only for 
the purpose of providing that product or service to the consumer; (4) 
the categories of covered data that will be accessed; (5) the 
certification statement described in proposed Sec.  1033.401(b); and 
(6) a description of the revocation mechanism described in proposed 
Sec.  1033.421(h)(1). In addition to the authorization disclosure 
content requirements in proposed Sec.  1033.411(b), proposed Sec.  
1033.431(b) would require the authorization disclosure to include the 
name of any data aggregator that will assist the third party with 
accessing covered data and a brief description of the services the data 
aggregator will provide.
    In proposing content requirements for the authorization disclosure, 
the CFPB aims to strike a balance between providing consumers with 
sufficient information to enable informed consent to data access and 
keeping the disclosure short to increase the likelihood that consumers 
will read and understand it. The CFPB preliminarily concludes that the 
proposed requirements would be important for consumers to understand 
the terms of data access and would help ensure that third parties 
accessing covered data are acting on behalf of consumers by enabling 
informed consent.
    The CFPB seeks comment on any obstacles to including the proposed 
authorization disclosure content and on whether additional content is 
needed to ensure consumers have enough information to provide informed 
consent. Specifically, the CFPB seeks comment on whether the rule 
should include any additional requirements to ensure: (1) the consumer 
can identify the third party and data aggregator, such as by requiring 
inclusion of legal names, trade names, or both; (2) the description of 
the consumer's requested product or service is narrowly tailored and 
specific such that it accurately describes the particular product or 
service that the consumer has requested; (3) the consumer can locate 
the third party obligations, such as by requiring a link to the text of 
proposed Sec.  1033.421; and (4) the consumer can readily understand 
what types of data will be accessed, such as by requiring third parties 
to refer to the covered data they will access using the categories in 
proposed Sec.  1033.211. The CFPB also seeks comment on alternative 
disclosures that would achieve the CFPB's objective, and on whether the 
authorization disclosure should include additional content such as the 
names of other parties with whom data may be shared, the third party's 
contact information, or how frequently data will be collected from the 
consumer's account(s).
Language Access (Sec.  1033.411(c))
    Proposed Sec.  1033.411(c)(1) would require the authorization 
disclosure to be in the same language as the communication in which the 
third party conveys the authorization disclosure to the consumer and 
would require any translation of the authorization disclosure to be 
complete and accurate. Under proposed Sec.  1033.411(c)(2), if the 
authorization disclosure is in a language other than English, it would 
be required to include a link to an English-language translation and 
would be permitted to include links to translations in other languages. 
Additionally, if the authorization disclosure is in English, it would 
be permitted to include links to translations in other languages.
    Consumers with limited English proficiency may benefit from 
receiving a complete and accurate translation of the authorization 
disclosure, and some third parties may want to respond to the needs of 
consumers with limited English proficiency using translated 
disclosures. At the same time, the CFPB has preliminarily determined 
that requiring third parties to identify such consumers and provide 
complete and accurate translations in the myriad languages that 
consumers speak may impose a significant burden on third parties. 
Accordingly, proposed Sec.  1033.411(c)(1) would require the 
authorization disclosure to be in the same language as the 
communication in which the third party conveys the authorization 
disclosure to the consumer, and proposed Sec.  1033.411(c)(2) would 
permit, but not require, the authorization disclosure to include links 
to translations of the authorization disclosure in languages other than 
English.
    Some consumers who receive translated disclosures may also want to 
receive English-language disclosures, either because they are fluent in 
English, or because they wish to share the disclosures with an English-
speaking family member or assistance provider. English-language 
disclosures may also allow consumers to confirm the accuracy of the 
translation. For these reasons, proposed Sec.  1033.411(c)(2) would 
require that an authorization disclosure in a language other than 
English include a link to an English-language translation.
    The CFPB seeks comment on whether the proposed language access 
provisions would adequately decrease the risk that consumers with 
limited English proficiency may be given information in a manner that 
impedes informed consent while not imposing unduly burdensome 
requirements on third

[[Page 74832]]

parties. The CFPB also seeks comment on whether the rule should include 
any requirements regarding consistency of the language of the 
authorization disclosure and other communications related to the 
product or service provided by the third party, and whether the rule 
should clarify how language access requirements apply if the consumer 
has not engaged with the third party electronically.
4. Third Party Obligations (Sec.  1033.421)
    Proposed Sec.  1033.421 would describe the obligations to which 
third parties must certify to be authorized to access covered data. The 
CFPB is proposing these certification requirements to ensure that third 
parties accessing covered data are acting on behalf of the consumer. 
The proposal would require third parties to certify to limit their 
collection, use, and retention of covered data, including limiting the 
duration and frequency of collection and the provision of data to other 
third parties, to what is reasonably necessary to provide the 
consumer's requested product or service. Under proposed Sec.  1033.421, 
third parties would certify to a maximum duration of collection of one 
year after the consumer's authorization unless the consumer 
reauthorizes the third party's access. Third parties would also be 
required to certify to provide consumers a simple way to revoke access, 
to maintain certain accuracy and data security obligations, and to 
ensure consumers have access to information about the third party's 
authorization to access data. Proposed Sec.  1033.421 would also 
require a certification related to providing covered data to another 
third party and would provide requirements that apply when the third 
party is using a data aggregator.
General Standard To Limit Collection, Use, and Retention (Sec.  
1033.421(a))
    Under proposed Sec.  1033.421(a)(1), third parties would be 
required to limit collection, use, and retention of covered data to 
what is reasonably necessary to provide the consumer's requested 
product or service. Proposed Sec.  1033.421(a)(2) would provide that, 
for purposes of the limitation in Sec.  1033.421(a)(1), certain 
activities are not part of, or reasonably necessary to provide, any 
other product or service. Under the proposal, third parties would seek 
and obtain consumer authorization to access covered data only as 
reasonably necessary for the provision of the product or service that 
the consumer requested, and not for uses that are secondary to that 
purpose.
    In the SBREFA Outline, the CFPB stated that it was considering 
proposing that third parties limit collection, use, and retention of 
covered data to what is reasonably necessary to provide the consumer's 
requested product or service.\118\ The SBREFA Panel recommended the 
CFPB consider options for collection, use, and retention that do not 
unnecessarily restrict third parties' ability to provide consumers with 
requested products or services.\119\ The SBREFA Outline also requested 
feedback on potential approaches to specifically limit third parties' 
use of covered data.\120\ One option would not have permitted third 
parties to use covered data for purposes not reasonably necessary to 
provide the consumer's requested product or service (secondary 
use).\121\ Other options would have allowed third parties to ask 
consumers to opt in to or opt out of secondary uses, including an 
approach that would not have permitted third parties to ask consumers 
to opt in to certain ``high-risk'' secondary uses.\122\ The SBREFA 
Panel recommended that the CFPB consider where it can give flexibility 
to third parties while still achieving its consumer protection 
objectives.\123\
---------------------------------------------------------------------------

    \118\ SBREFA Outline at 41.
    \119\ SBREFA Panel Report at 44.
    \120\ SBREFA Outline at 43.
    \121\ Id.
    \122\ Id.
    \123\ SBREFA Panel Report at 45.
---------------------------------------------------------------------------

    The proposed limit on collection, use, and retention in Sec.  
1033.421(a) is designed to ensure that, consistent with carrying out 
the objectives of CFPA section 1033, third parties accessing covered 
data are acting on behalf of consumers, thereby ensuring that their 
collection, use, and retention of covered data proceeds in alignment 
with consumer control and truly informed consent. Specifically, the 
proposal is aimed at ensuring that third parties access covered data 
for the consumer's benefit, that consumers retain meaningful control 
over their data when authorizing third party access to that data, and 
that consumers are best-positioned to understand the scope of that 
authorization and not reluctantly acquiescing to data collection, use, 
and retention that they do not want. Further, the CFPB notes that 
covered data that third parties would collect, use, and retain pursuant 
to consumer authorization includes sensitive financial data that might 
expose consumers to fraud or identity theft if it were exposed.\124\ 
The proposed limitation in Sec.  1033.421(a) is designed to ensure that 
third parties act on behalf of consumers when accessing that sensitive 
data. For the reasons described below, the CFPB preliminarily concludes 
that proposed Sec.  1033.421(a), including the proposal to prohibit 
secondary uses of covered data, would appropriately ensure that third 
parties accessing covered data are acting on behalf of consumers, while 
providing sufficient flexibility to third parties to provide consumers 
with their requested products or services.
---------------------------------------------------------------------------

    \124\ These sensitive data also could impact persons or entities 
besides the consumer from whom they are sourced, especially when 
collected, used, and retained in large amounts, such as where the 
data are matched with other consumer data sets.
---------------------------------------------------------------------------

    The CFPB seeks comment on whether there are technology-based 
solutions that could apply the appropriate proposed third party 
requirements automatically. For example, the CFPB seeks comment on 
whether such solutions are available that could assist third parties 
with automatically terminating access after the third party's 
authorization has ended or with limiting the use of covered data 
consistent with the limitation described in proposed Sec.  1033.421(a). 
If such solutions are available, the CFPB requests comment on whether 
to require third parties to integrate these capabilities.
Reasonably Necessary
    Proposed Sec.  1033.421(a)(1) would provide that third parties must 
limit collection, use, and retention of covered data to what is 
reasonably necessary to provide the consumer's requested product or 
service. The ``reasonably necessary'' standard in proposed Sec.  
1033.421(a)(1) is similar to standards in several data privacy 
frameworks that minimize third parties' collection, use, and retention 
of data.\125\ The proposed ``reasonably necessary'' standard is 
designed to ensure that the consumer is the primary beneficiary of any 
authorized data access, and that accordingly the resulting collection, 
use and retention of data proceeds in alignment with true consumer 
control and informed consent.
---------------------------------------------------------------------------

    \125\ See, e.g., Competition and Consumer (Consumer Data Right) 
Rules 2020 div. 1.3 (Austl.) (minimizing consumer data requests to 
what is ``reasonably needed''); Reg. 2016/679, art. 5(1)(c), 2016 
O.J. (L 119) 7 (EU) (``Personal data shall be . . . limited to what 
is necessary in relation to the purposes for which they are 
processed.''); Colo. Rev. Stat. section 6-1-1308(4) (2021) (``A 
controller shall not process personal data for purposes that are not 
reasonably necessary to or compatible with the specified purposes 
for which the personal data are processed, unless the controller 
first obtains the consumer's consent.'')
---------------------------------------------------------------------------

    Congress intended that, through CFPA section 1033, the consumer 
would have the right to access their covered data for their own 
benefit. As a representative acting on behalf of the consumer, a third

[[Page 74833]]

party authorized to access the consumer's covered data must ensure that 
the consumer is the primary beneficiary of such access. Third parties 
can benefit from access as well, but only by collecting, using and 
retaining data as reasonably necessary for the primary purpose for 
which the consumer entered the market. The CFPB preliminarily concludes 
that collection, use, or retention of covered data beyond what is 
reasonably necessary to provide the consumer's requested product or 
service risks positioning the third party as the primary beneficiary of 
data access and, generally, will not be consistent with meaningful 
consumer control over data collection, use and retention.
    Further, as a representative acting on behalf of the consumer, 
third parties accessing covered data should ensure consumers are best 
positioned to understand the scope of their authorizations and their 
effect on third party collection, use, and retention. The CFPB 
preliminarily concludes that collection, use, and retention of covered 
data beyond what is reasonably necessary for the product or service the 
consumer requested would undermine the consumer's understanding of the 
authorizations they provided. The CFPB also preliminarily concludes 
that collection, use, and retention of covered data under these 
circumstances would undermine a consumer's ability to control their 
data.
    The CFPB considered a number of alternatives to the ``reasonably 
necessary'' standard, including by evaluating data collection, use, and 
retention limitations in other data privacy regimes. For example, the 
CFPB considered whether data collection, use, and retention should be 
limited to what is ``strictly necessary,'' ``adequate,'' ``relevant,'' 
or ``legitimate.'' The CFPB has preliminarily determined that, among 
other standards the CFPB considered, a ``reasonable necessity'' 
standard would be flexible enough that third parties could use data for 
a variety of purposes to provide the product or service the consumer 
requested, but would still sufficiently minimize third party 
collection, use, and retention to ensure third parties accessing 
covered data are acting on behalf of the consumer.
Consumer's Requested Product or Service
    Proposed Sec.  1033.421(a)(1) is also designed to carry out the 
objectives of CFPA section 1033 by limiting collection, use, and 
retention of covered data to the product or service the consumer 
requested.
    Consumers generally go into the market seeking the core function of 
a product or service and, when authorizing data access, intend for 
their data to be accessed for that purpose. However, third parties can 
significantly benefit from accessing consumers' covered data, and 
consumers often do not know about various data uses,\126\ do not want 
companies to use their data broadly,\127\ and also generally lack 
bargaining power to engage in the market while protecting their data 
privacy.\128\ As a result, third parties often broadly collect, use, 
and retain covered data in ways that are for their own benefit. To 
ensure that entities only collect, use, and retain data on consumers' 
behalf, pursuant to informed consent, the CFPB is limiting data 
collection, use, and retention to what is reasonably necessary to 
provide a requested product or service. To avoid circumvention of that 
standard, the CFPB will treat the product or service as the core 
function that the consumer sought in the market and that accrues to the 
consumer's benefit. For example, the scope of the product or service is 
not defined by disclosures, which could be used to create technical 
loopholes by expanding the scope of the product or service the consumer 
requested to include any activity the company chooses that would often 
benefit the third party and not the consumer. The CFPB preliminarily 
determines that the proposed approach would help ensure that third 
parties act for the benefit of consumers, that consumers retain control 
over their authorizations for data access, and that consumers are best 
positioned to provide meaningfully informed consent to third party 
collection, use, and retention of their covered data.\129\
---------------------------------------------------------------------------

    \126\ See April Falcon Doss, Cyber Privacy, at 61 (BenBella 
Books, Inc. 2020) (explaining that it is difficult for consumers to 
understand what they are consenting to, how their data might be 
collected and used, how it might be sold to others, what the impacts 
of aggregation are, etc.); Ramy El-Dardiry et al., Brave New Data: 
Policy Pathways for the Data Economy in an Imperfect World, CPB 
Netherlands Bureau for Econ. Policy Analysis at 10 (2021), https://www.cpb.nl/sites/default/files/omnidownload/CPB-uk-Policy-Brief-Brave-new-data.pdf (``Consumers cannot see what companies are doing 
with their data, nor can they read all of the data terms of use or 
oversee the consequences. Companies are able to exploit their strong 
informational position by manipulating the preferences of consumers 
and enticing them to . . . sell more data.'')
    \127\ See generally Brooke Auxier et al., Americans and Privacy: 
Concerned, Confused and Feeling Lack of Control Over Their Personal 
Information, Pew Rsch. Ctr. (Nov. 15, 2019), https://www.pewresearch.org/internet/2019/11/15/americans-and-privacy-concerned-confused-and-feeling-lack-of-control-over-their-personal-information/ (stating that 81 percent of consumers feel the risks 
outweigh the benefits of companies collecting data about them and 
that 79 percent of consumers are very or somewhat concerned about 
how companies use data).
    \128\ See Yosuke Uno et al., The Economics of Privacy: A Primer 
Especially for Policymakers, at 16, Bank of Japan Working Paper No. 
21-E-11 (Aug. 2021), https://www.boj.or.jp/en/research/wps_rev/wps_2021/data/wp21e11.pdf (stating that consumers cannot 
``truthfully express the degree of privacy protection they desire,'' 
because companies put consumers ``in a situation where it becomes 
optimal for them not to choose stronger privacy protection, even 
though they prefer it''); Ramy El-Dardiry et al., Brave New Data: 
Policy Pathways for the Data Economy in an Imperfect World, at 10, 
CPB Netherlands Bureau for Econ. Policy Analysis (2021), https://www.cpb.nl/sites/default/files/omnidownload/CPB-uk-Policy-Brief-Brave-new-data.pdf (``People are consciously, and unconsciously, 
providing data, e.g., when they consume a digital service . . . but 
often have limited control over or insight into how their data are 
used by data processors. This unequal balance of power has several 
causes: market power, information asymmetry and behavioural biases. 
As a result, mainly the data processors determine, within the legal 
framework, which personal data are collected and how they are used, 
rather than the party supplying the data.'')
    \129\ See generally Brooke Auxier et al., Americans and Privacy: 
Concerned, Confused and Feeling Lack of Control Over Their Personal 
Information, Pew Rsch. Ctr. (Nov. 15, 2019), https://www.pewresearch.org/internet/2019/11/15/americans-and-privacy-concerned-confused-and-feeling-lack-of-control-over-their-personal-information/ (describing findings that only ``one-in-five adults 
overall say they always (9%) or often (13%) read a company's privacy 
policy before agreeing to it,'' and that 59 percent say ``they 
understand very little or nothing about'' what companies do with 
consumer data they collect''); Neil Richards & Woodrow Hartzog, The 
Pathologies of Digital Consent, 96 Wash. U. L. Rev. 1461, 1479 
(2019), https://openscholarship.wustl.edu/cgi/viewcontent.cgi?article=6460&context=law_lawreview (``[F]ar too 
often, far too many people in the digital environment have little to 
no idea about what data practices or exposure that they are 
consenting to.'')
---------------------------------------------------------------------------

Targeted Advertising, Cross-Selling, and Data Sales
    To further ensure that third parties accessing covered data are 
collecting, using, and retaining that data only to provide the product 
or service the consumer requested, proposed Sec.  1033.421(a)(2) 
provides that, for purposes of proposed Sec.  1033.421(a)(1), certain 
activities--targeted advertising, cross-selling of other products or 
services, or the sale of covered data--are not part of, or reasonably 
necessary to provide, any other product or service. The CFPB has 
preliminarily determined that when the consumer goes into the market 
seeking such other products or services--such as a loan, a checking 
account, or a personal financial management tool--the use of data for 
the purposes identified in proposed Sec.  1033.421(a)(2) is, as a 
general matter, not for the primary benefit of the consumer.\130\ 
Therefore, the CFPB

[[Page 74834]]

preliminarily determines that it would not be consistent with carrying 
out the objectives of CFPA section 1033 for a third party to consider 
collection, use, or retention of data for these purposes to be within 
the scope of the consumer's requested product or service for purposes 
of proposed Sec.  1033.421(a).
---------------------------------------------------------------------------

    \130\ Accordingly, the proposed rule would not prevent third 
parties from engaging in an activity described in proposed Sec.  
1033.421(a)(2) as a stand-alone product. To the extent that the core 
function that the consumer seeks out in the market is such an 
activity, a third party could potentially provide that core function 
to the consumer consistent with, and subject to, the terms of the 
proposed rule. Any such offering, of course, would also be subject 
to all other applicable laws, including the CFPA's prohibition on 
unfair, deceptive and abusive practices.
---------------------------------------------------------------------------

    Specifically, the CFPB understands from stakeholder feedback and 
research that targeted advertising, cross-selling, and data sales do 
not primarily benefit consumers in most cases for various reasons.\131\ 
The CFPB understands that these activities are pervasive in the 
market,\132\ and that consumers often lack choices about whether their 
data will be used for these purposes.\133\ Stakeholder feedback 
suggests that consumers often do not expect targeted advertising, 
cross-selling, and data sales to be part of the product or service they 
receive or understand these activities' potential for harm. In 
contrast, third parties can greatly benefit from these activities. 
Therefore, the CFPB has preliminarily determined that when a third 
party combines targeted advertising, cross-selling, and data sales with 
any other consumer-requested products or services, it is generally 
doing so for its own benefit. Combining these activities with other 
features of a product or service may also interfere with consumers' 
ability to sufficiently control their data and understand the scope of 
their authorizations.
---------------------------------------------------------------------------

    \131\ See, e.g., Rodney John Garratt & Michael Junho Lee, 
Monetizing Privacy, at 4, Fed. Rsrv. Bank of N.Y. Staff Rep. No. 958 
(Jan. 2021), https://www.newyorkfed.org/medialibrary/media/research/staff_reports/sr958.pdf (``Most of the gains from consumer data do 
not go to consumers.''); Raheel A. Chaudhry & Paul D. Berger, Ethics 
in Data Collection and Advertising, at 1, 5-6, 2 GPH Int'l J. of 
Bus. Mgmt. (2019), http://www.gphjournal.org/index.php/bm/article/view/240/110 (stating that targeted advertising and data 
monetization allow companies to collect, use, and retain ``consumer 
data without the user being any the wiser,'' and that targeted 
advertising and data monetization elevate risk the data will be 
breached or that malicious parties will purchase the data on the 
secondary market).
    \132\ See Rishbah Kirpalani & Thomas Philippon, Data Sharing and 
Market Power With Two-Sided Platforms, at 2, Nat'l Bureau of Econ. 
Rsch. Working Paper No. 28023 (Dec. 2020), http://www.nber.org/papers/w28023 (``Large internet platforms have changed the way 
market participants interact. One reason for this is the 
extraordinary ability of platforms . . . to gather and analyze large 
amounts of data. Platforms use this data to enable better matching 
between participants as well as for commercial purposes, including 
sale to third parties.''); Daron Acemoglu et al., Too Much Data: 
Prices and Inefficiencies in Data Markets, at 1, Nat'l Bureau of 
Econ. Rsch. Working Paper No. 26296 (Sept. 2019), https://www.nber.org/papers/w26296 (``The data of billions of individuals 
are currently being utilized for personalized advertising or other 
online services. The use and transaction of individual data are set 
to grow exponentially in the coming years with more extensive data 
collection from new online apps and integrated technologies such as 
Internet of Things and with the more widespread applications of 
artificial intelligence (AI) and machine learning techniques.'')
    \133\ See, e.g., Yan Lau, Economic Issues: A Brief Primer on the 
Economics of Targeted Advertising, at 9-10, Bureau of Econ., Fed. 
Trade Comm'n (2020), https://www.ftc.gov/system/files/documents/reports/brief-primer-economics-targeted-advertising/economic_issues_paper_-_economics_of_targeted_advertising.pdf 
(describing that, while consumers can benefit from targeted 
advertising, there are multiple consumer harms that result from 
targeted advertising, such as: consumers underestimating the 
``degree and consequence of the personal data collection websites 
carry out in exchange for providing free digital goods and 
services;'' consumers might feel the benefits of targeted 
advertising do not outweigh the ``perceived intrusiveness of the 
advertising''; and consumers might experience harms related to data 
breaches or misuse of their data).
---------------------------------------------------------------------------

    Proposed Sec.  1033.421(a)(2) is designed to impose a bright-line 
rule with respect to targeted advertising, cross-selling of other 
products or services, and the sale of covered data. However, proposed 
Sec.  1033.421(a)(2) is not meant to be an exhaustive list of 
activities that should not be considered part of any other requested 
product or service, such as data activities described in terms and 
conditions that are neither the core function that the consumer went 
into the market to obtain or reasonably necessary to achieve that 
function. The CFPB also seeks comment on whether activities other than 
those identified in proposed Sec.  1033.421(a)(2) should be included in 
the activities listed in proposed Sec.  1033.421(a)(2).
Limitations on Collection of Covered Data (Sec.  1033.421(b))
    Proposed Sec.  1033.421(b) contains third party obligations related 
to collection of covered data. As described below, as a condition of 
being authorized to access covered data on a consumer's behalf, the 
third party would be required to (1) limit its collection of covered 
data, including the scope of covered data, to what is reasonably 
necessary to provide the consumer's requested product or service; (2) 
limit the duration of collection of covered data to the maximum 
durational period; (3) obtain a new authorization from the consumer, in 
a reasonable manner, to collect covered data beyond the maximum 
durational period; and (4) abide by certain limitations on collection, 
use, and retention of covered data beyond the maximum durational period 
if the third party does not obtain a new authorization from the 
consumer.
    Specifically, proposed Sec.  1033.421(b)(1) would provide that, 
consistent with proposed Sec.  1033.421(a)(1), third parties must limit 
their collection--including the scope of covered data collected and the 
duration and frequency of collection of covered data--to what is 
reasonably necessary to provide the consumer's requested product or 
service. The SBREFA Panel recommended that the CFPB consider options to 
limit duration and frequency of third party collection of consumer data 
that do not unnecessarily restrict third parties' ability to provide 
products or services requested by consumers. The Panel also recommended 
that the CFPB consider the option of limiting third party collection to 
the duration and frequency necessary based on the product or service 
requested by consumers. Third parties often obtain significantly more 
consumer data, for longer periods, than is necessary to provide 
requested products and services to consumers.\134\ The CFPB understands 
that ongoing data collection can undermine consumer expectations or 
understanding, and in some cases, can go beyond the consumer's informed 
consent.\135\ The CFPB has preliminarily determined that limiting the 
scope of data collected, and duration and frequency of data collection, 
to what is reasonably necessary to provide the consumer's requested 
product or service would reduce the potential for harm associated with 
ongoing data collection.
---------------------------------------------------------------------------

    \134\ See generally Itay P. Fainmesser et al., Digital Privacy, 
96 Mgmt. Sci. 3157, 3158 (2022), https://pubsonline.informs.org/doi/10.1287/mnsc.2022.4513 (describing broad collection and use of 
consumer data to improve digital businesses and extract increased 
profits); Daron Acemoglu et al., Too Much Data: Prices and 
Inefficiencies in Data Markets, at 3, Nat'l Bureau of Econ. Rsch. 
Working Paper No. 26296 (2019), https://www.nber.org/papers/w26296 
(describing a lack of balance in the market between what consumers 
authorize and what data are collected and how data are used).
    \135\ See generally April Falcon Doss, Cyber Privacy, at 50 
(BenBella Books, Inc. 2020) (``First, data asymmetry is endemic. 
Data subjects rarely know as much as data holders do about what's 
being collected and how it's being used. Second, data subjects 
seldom have complete visibility into, or a full appreciation of, the 
complex interactions among the many ways that data can be used. 
Third, even with that information and appreciation, consumers find 
their choices are limited.'')
---------------------------------------------------------------------------

    Proposed Sec.  1033.421(b)(1) is responsive to the SBREFA Panel 
recommendations that the CFPB consider options to limit duration and 
frequency of third party collection of consumer data that do not 
unnecessarily restrict third parties' ability to provide products or 
services requested by consumers, and consider the option of

[[Page 74835]]

limiting third party collection to the duration and frequency necessary 
based on the product or service requested by consumers.\136\
---------------------------------------------------------------------------

    \136\ SBREFA Panel Report at 44.
---------------------------------------------------------------------------

Maximum Duration
    Proposed Sec.  1033.421(b)(2) would provide that third parties must 
limit the duration of collection of covered data to a maximum period of 
one year after the consumer's most recent reauthorization.
    In the SBREFA Outline, the CFPB stated that it was considering 
proposing that third party authorization to access covered data would 
be limited to a maximum period.\137\ The CFPB also asked whether it 
should consider other provisions related to a maximum durational 
period, including a proposal that would require all authorized third 
parties to obtain reauthorization on the same day or during the same 
month each year, for all consumers.\138\ The CFPB received a range of 
feedback related to limiting third party authorization to a maximum 
durational period. Many commenters were generally supportive of the 
approach but suggested variations, such as not allowing third parties 
to collect consumer data longer than necessary to satisfy a legitimate 
purpose, or requiring third parties to end their collection of consumer 
data after a period of consumer inactivity, i.e., ``dormancy.'' Other 
commenters supported a maximum duration on collection, citing concern 
that limiting collection of consumer data to what is reasonably 
necessary for the product or service, on its own, would not go far 
enough to ensure that third parties adhere to consumer preferences 
related to privacy, because third parties could wrongfully extend 
collection without sufficient bases. Other commenters stated that a 
maximum limitation on duration would result in undesired loss of 
services for consumers or might otherwise frustrate consumer intent.
---------------------------------------------------------------------------

    \137\ SBREFA Outline at 41.
    \138\ Id. at 42.
---------------------------------------------------------------------------

    The CFPB recognizes that some products or services, like bill pay, 
overdraft prevention, or personal financial management, require long 
term access. For products or services that require ongoing data 
collection, the general limitation standard may not be sufficient to 
ensure that third parties act on behalf of consumers when collecting 
data over the longer term. For example, consumer needs or expectations 
may change in ways that may not be apparent to the third party, as 
could happen when a consumer stops using a product or service and 
forgets that they authorized third party data access. In other cases, 
consumers may have attempted to end third party access without actually 
doing so, such as when a consumer deletes an application from a device 
with the intent of stopping data collection, use and retention. At the 
same time, there will be other cases where consumers request products 
or services that require long-term data collection and want to 
authorize ongoing third party data access. In those cases, it would 
frustrate consumer intent and burden third parties to terminate third 
party access or require frequent reauthorizations.
    The CFPB has preliminarily determined that requiring third parties 
to limit data collection to a maximum durational period would 
effectively account for the concern that long-term data collection may 
not align with consumer expectations in some cases. Under proposed 
Sec.  1033.421(b)(2), even if consumers do not request revocation as 
described in proposed Sec.  1033.421(h), third party authorization 
would end after the maximum period ends and the consumer does not 
reauthorize. The CFPB has also preliminarily determined that one year 
is an appropriate period for the maximum duration of collection. This 
approach could provide an effective check against data collection that 
consumers no longer need or want, while avoiding burdens associated 
with shorter maximum durational periods, such as frequent requests for 
reauthorization.
    The CFPB considered whether to propose an explicit limit on 
duration related to dormancy, as suggested by some commenters. The CFPB 
has preliminarily determined that a dormancy approach could be 
burdensome for third parties to operationalize as they may not have a 
clear view into a consumer's activity, and that some of the benefits of 
a dormancy period could be achieved by a maximum durational period. The 
CFPB seeks comment on dormancy, including about how a dormancy 
limitation might work in comparison to a uniform maximum duration, and 
how dormancy might be operationalized.
Reauthorization
    Proposed Sec.  1033.421(b)(3) would require that, to collect 
covered data beyond the one-year maximum period, the third party will 
obtain a new authorization from the consumer pursuant to proposed Sec.  
1033.401 no later than the anniversary of the most recent authorization 
from the consumer. Under that proposal, the third party would be 
permitted to ask the consumer for a new authorization pursuant to 
proposed Sec.  1033.401 in a reasonable manner. Under the proposal, 
indicia that the new authorization request is reasonable include its 
conformance to a qualified industry standard.
    In the SBREFA Outline, the CFPB described an approach in which, 
after the maximum durational period ends, third parties would need to 
seek reauthorization for continued access, and many commenters 
supported that approach.\139\ The SBREFA Panel recommended the CFPB 
consider options for reauthorization requirements after the expiration 
of any durational limitations.\140\
---------------------------------------------------------------------------

    \139\ Id. at 41.
    \140\ SBREFA Panel Report at 44.
---------------------------------------------------------------------------

    The CFPB has preliminarily determined that consumers would benefit 
from the ability to provide annual authorizations for third party data 
access. Annual authorizations would provide a yearly check-in for 
consumers to take or leave third party data access for products or 
services they have previously authorized. As such, proposed Sec.  
1033.421(b)(3) would allow third parties to seek from consumers new 
authorizations before the maximum durational period ends to avoid 
service interruptions or added friction in consumers' user experience 
with the third party.
    Further, the CFPB has preliminarily determined that third parties 
might need to seek new authorizations multiple times or otherwise 
explain to consumers why they are seeking new authorizations. The CFPB 
understands, however, that third parties might unnecessarily burden 
consumers with many requests for authorization or otherwise attempt to 
obtain consumer authorizations for third party data access that 
consumers no longer want. To account for both of these concerns, 
proposed Sec.  1033.421(b)(3) would allow third parties to seek new 
authorizations, in a reasonable manner, no later than the anniversary 
of the consumer's initial authorization. The CFPB has also 
preliminarily determined that additional guidelines related to 
reauthorization requests may facilitate compliance for third parties. 
As such, proposed Sec.  1033.421(b)(3) would provide that indicia that 
a new authorization request is reasonable include conformance with a 
qualified industry standard on the subject.
Effects of Maximum Duration (Sec.  1033.421(b)(4))
    Finally, proposed Sec.  1033.421(b)(4) provides that, if the 
consumer does not provide a new authorization before the maximum 
durational period ends, third

[[Page 74836]]

parties will (1) no longer collect covered data pursuant to the most 
recent authorization and (2) no longer use or retain covered data that 
was previously collected pursuant to the most recent authorization 
unless use or retention of that covered data remains reasonably 
necessary to provide the consumer's requested product or service. As 
noted above, proposed Sec.  1033.421(b)(2) would impose a maximum 
durational period of one year as a check against data collection that 
consumers no longer need or want. Consistent with proposed Sec.  
1033.421(b)(2), proposed Sec.  1033.421(b)(4)(i) specifies that, once 
the maximum durational period ends and the consumer does not provide a 
new authorization, the third party may no longer collect covered data 
pursuant to the consumer's authorization.
    Proposed Sec.  1033.421(b)(4)(ii) specifies, consistent with the 
general limitation in proposed Sec.  1033.421(a), that when the maximum 
durational period ends and the consumer does not provide a new 
authorization, the third party may no longer use or retain covered data 
that was previously collected unless use or retention remains 
reasonably necessary to provide the consumer's requested product or 
service under proposed Sec.  1033.421(a). In the current market, third 
parties use and retain consumer data for reasons unrelated to providing 
a consumer-requested product or service, including after a consumer no 
longer receives the product or service from the third party. Such 
residual use and retention, which seldom occurs with consumer 
awareness, can result in significant privacy and security risks to 
consumers and can undermine the consumer's ability to control access to 
their covered data. Proposed Sec.  1033.421(b)(4)(ii) would address 
this concern by making clear that the general limitation on use and 
retention contained in proposed Sec.  1033.421(a) applies to use and 
retention of covered data after a one-year maximum durational period 
ends and the consumer does not provide a new authorization.
    Proposed Sec.  1033.421(b)(4)(ii) recognizes that, while use and 
retention of covered data will not be reasonably necessary for most 
purposes after the maximum durational period ends and the consumer does 
not provide a new authorization, it may continue in some circumstances. 
The consumer's failure to reauthorize access beyond the maximum period 
of one year, all other things being equal, indicates that the existing 
authorization, without more, no longer supports use or retention of 
data collected under its terms. In the normal course, therefore, 
application of the general standard in proposed Sec.  1033.421(a) will 
call for the third party, after its failure to secure reauthorization, 
to stop using and retaining data collected pursuant to the earlier 
authorization. However, specific circumstances may justify continued 
use and or retention of some or all such data under that standard, even 
as new collection, use and retention stops. For example, a subpoena 
could require the retention, beyond the maximum period, of specific 
data collected in that period; meeting such legal requirements can 
continue to remain reasonably necessary even if only in connection with 
providing the product prior to the expiration of the maximum period. 
Similarly, the consumer could provide a clear, affirmative indication 
that they want to continue to use the product beyond the maximum period 
in a manner supported by the use and retention of data collected prior 
to expiration of that period. In that context, use and retention of 
some or all of the data could meet the general standard in proposed 
Sec.  1033.421(b)(4)(ii) even as the consumer no longer makes use of 
the product in any manner that would require continued data collection.
    The CFPB has preliminarily determined that proposed Sec.  
1033.421(b)(4)(ii) provides third parties with sufficient flexibility 
to address circumstances in which continued use or retention of 
previously collected data might be justified under the general standard 
in proposed Sec.  1033.421(a), while ensuring that consumer data are 
not used and retained, beyond the expiration of the maximum period 
without reauthorization, in a manner that does not properly reflect the 
control afforded the consumer under that same general standard. The 
CFPB seeks comment about these circumstances and whether, following the 
end of a maximum durational period, additional protections for 
consumers or flexibilities for third parties are warranted.
Limitations on Use of Covered Data (Sec.  1033.421(c))
    Under proposed Sec.  1033.421(a), use of covered data that is not 
reasonably necessary to provide the consumer's requested product or 
service--i.e., secondary uses--would not be permitted as part of the 
third party's authorization to access the consumer's covered data. 
Proposed Sec.  1033.421(c) specifies that, in addition to limiting the 
third party's own use of covered data, third parties would not be able 
to provide covered data to other third parties unless doing so is 
reasonably necessary to provide the consumer's requested product or 
service. For clarity, proposed Sec.  1033.421(c) would include the 
following examples of uses of covered data that would be permitted as 
reasonably necessary: (1) uses that are specifically required under 
other provisions of law, including to comply with a properly authorized 
subpoena or summons or to respond to a judicial process or government 
regulatory authority; (2) uses that are reasonably necessary to protect 
against or prevent actual or potential fraud, unauthorized 
transactions, claims, or other liability; and (3) servicing or 
processing the product or service the consumer requested.
    As described above, the SBREFA Panel recommended that the CFPB 
consider how the secondary use limitation would apply in certain use 
cases and with respect to certain business activities.\141\ For 
example, the Panel recommended that the CFPB consider options that 
would permit uses of data (including de-identified or anonymized data, 
as discussed below) for product maintenance or improvement, if 
appropriate consumer protections can be put in place.\142\ The SBREFA 
Panel also recommended that the CFPB consider where it can give 
flexibility to third parties while still achieving its consumer 
protection objectives.\143\
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    \141\ Id. at 44-45.
    \142\ Id. at 44.
    \143\ Id. at 44-45.
---------------------------------------------------------------------------

    The CFPB is proposing the examples in Sec.  1033.421(c) to provide 
third parties with additional clarity on how the limitation standard 
would apply with respect to certain business activities. The CFPB 
requests feedback on whether the final rule should include other 
examples of business activities that are reasonably necessary to 
provide consumer requested products and services.
    The CFPB also requests feedback on whether the final rule should 
permit third parties to solicit consumers' opt-in consent to some 
secondary uses of consumer data to provide flexibility to third parties 
while maintaining important consumer protections. For example, the CFPB 
requests feedback on whether the final rule should permit third parties 
to solicit consumers' opt-in consent to secondary uses as part of a 
third party's authorization to access data, while requiring third 
parties to certify not to use covered data for certain higher-risk 
secondary uses. In addition, the CFPB requests feedback on whether the 
final rule should permit third parties to solicit a consumer's opt-

[[Page 74837]]

in consent to engage in secondary uses with de-identified data, and if 
so, what de-identification standard the rule should provide.\144\ The 
CFPB also requests feedback on how any opt-in approach could be 
structured to ensure that consumers are providing express informed 
consent to any secondary data uses, and whether the CFPB's proposed 
authorization disclosure is an appropriate vehicle for soliciting 
granular consumer choices about data use, such as through a secondary 
use opt-in mechanism. Finally, the CFPB requests feedback on how opt-in 
mechanisms could be implemented to prevent third parties from using 
``dark patterns'' or deceptive practices aimed at soliciting consumer 
consent.
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    \144\ For example, one standard suggested by SBREFA commenters, 
articulated in a 2012 FTC privacy report, and codified in several 
State laws describes de-identified information as data for which a 
business has (1) taken reasonable measures to ensure that the 
information cannot be linked to an individual; (2) publicly 
committed not to attempt to re-identify the information; and (3) 
contractually obligated any recipients not to attempt to re-identify 
the information. See Fed. Trade Comm'n, Protecting Consumer Privacy 
in an Era of Rapid Change: Recommendations for Businesses and 
Policymakers, at 20-21 (2012), https://www.ftc.gov/reports/protecting-consumer-privacy-era-rapid-change-recommendations-businesses-policymakers; Cal. Civ. Code section 1798.140(m); Colo. 
Rev. Stat. section 6-1-1303(11); Va. Code sections 59.1-575, 59.1-
581; Utah Code Ann. 13-61-101(14).
---------------------------------------------------------------------------

Accuracy (Sec.  1033.421(d))
    Proposed Sec.  1033.421(d) would require third parties to establish 
and maintain written policies and procedures that are reasonably 
designed to ensure that covered data are accurately received from a 
data provider and accurately provided to another third party, if 
applicable. Under proposed Sec.  1033.421(d), a third party would have 
flexibility to determine its policies and procedures in light of the 
size, nature, and complexity of its activities, but the third party 
would be required to commit to periodically reviewing its policies and 
procedures and updating them as appropriate to ensure their continued 
effectiveness. Proposed Sec.  1033.421(d)(3) provides two elements that 
third parties should consider when developing their policies and 
procedures: (1) accepting covered data in the format required by Sec.  
1033.311(b), and (2) addressing information provided by a consumer, 
data provider, or another third party regarding inaccuracies in the 
covered data. Finally, proposed Sec.  1033.421(d)(4) states that 
indicia that a third party's policies and procedures are reasonable 
include whether the policies and procedures conform to a qualified 
industry standard regarding accuracy.
    The CFPB has preliminarily determined that consumers would benefit 
from accuracy requirements for third parties. Third parties that fail 
to accurately receive data from a data provider, or fail to accurately 
provide data to another third party, would limit the effectiveness of 
the data access right fundamental to CFPA section 1033. Such 
inaccuracies would also impair the development of an innovative, 
competitive market for alternative consumer financial products and 
services. Third party accuracy requirements would also benefit third 
parties that rely on intermediaries to facilitate consumer-authorized 
access.
    Proposed Sec.  1033.421(d) would limit the scope of a third party's 
required policies and procedures to the accuracy of transmission--
receiving covered data from a data provider and, if applicable, 
subsequently providing it to another third party. The CFPB has several 
reasons for proposing this scope. First, existing Federal law already 
protects consumers against some of the most harmful inaccuracies in the 
use of financial data. For example, FCRA imposes accuracy requirements 
on the information provided by consumer reporting agencies; Regulation 
E protects consumers against unauthorized electronic fund transfers and 
other errors; and Regulation Z protects consumers against certain 
billing and servicing errors.\145\ Second, most SBREFA comments 
addressing accuracy focused on transmission of data from data providers 
to third parties as the source of accuracy issues. In adopting a 
similar focus, proposed Sec.  1033.421(d) would reflect this feedback. 
Finally, the CFPB understands that many third parties are small 
entities, and accuracy requirements covering all aspects of the 
collection, use, and provision of consumer data might be overly 
burdensome.
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    \145\ See 12 CFR part 1022; 12 CFR part 1005; 12 CFR part 1026.
---------------------------------------------------------------------------

    By requiring flexible standards rather than prescriptive rules, 
proposed Sec.  1033.421(d) is designed to adapt to changing conditions 
and minimize the burden on third parties. Proposed Sec.  1033.421(d)(1) 
would provide that a third party has flexibility to determine its 
policies and procedures in light of the size, nature, and complexity of 
its activities. Proposed Sec.  1033.421(d)(3) would offer elements that 
a third party should consider when designing its policies and 
procedures. Although reasonable policies and procedures would address 
many elements, the two identified in the proposal are especially 
relevant to an assessment of whether a third party's policies and 
procedures are reasonable. First, given the SBREFA feedback identifying 
transfer of data from a data provider as the primary source of 
inaccuracies, policies and procedures would likely be unreasonable if 
they failed to ensure that a third party could accept data in the 
format in which data providers made it available. And addressing 
information, such a dispute or notice of inaccuracy, from a consumer, 
data provider, or another third party is relevant to the reasonableness 
of a third party's policies and procedures because these other parties 
are likely to have information about whether data has been accurately 
transferred to or from the products or services they are using or 
providing. The implementation of these elements would vary according to 
a third party's size or market environment. For example, a data 
aggregator that supports a large number of additional third parties 
might require more extensive policies and procedures to reasonably 
ensure accuracy than a third party that acts only as a data recipient.
    Proposed Sec.  1033.421(d)(4) states that indicia that a third 
party's policies and procedures are reasonable include whether the 
policies and procedures conform to a qualified industry standard 
regarding accuracy. A qualified industry standard regarding accuracy is 
relevant to the reasonableness of a third party's policies and 
procedures because it reflects the openness, balance, consensus, 
transparency, and other requirements of proposed Sec.  1033.141.
    Flexible standards also facilitate consistency with existing 
accuracy requirements. For example, third parties might have 
obligations under existing law for investigating and responding to 
consumer disputes. By forgoing prescriptive dispute requirements, the 
proposal avoids conflicting with the format, substance, and timing 
requirements of the dispute provisions in other laws. The proposal's 
policies-and-procedures requirement would also allow third parties to 
leverage existing systems for addressing disputes to the extent that 
such disputes also relate to the transfer of covered data.
    The CFPB seeks comment on proposed Sec.  1033.421(d), including on 
whether any additional elements bearing on the reasonableness of a 
third party's policies and procedures regarding accuracy should be 
included.
Data Security (Sec.  1033.421(e))
    Proposed Sec.  1033.421(e)(1) would require third parties to 
certify to consumers that they will apply an information security 
program that

[[Page 74838]]

satisfies the applicable rules issued pursuant to the GLBA (GLBA 
Safeguards Framework) to their systems for the collection, use, and 
retention of covered data. Proposed Sec.  1033.421(e)(2) would require 
a third party that is not a GLBA financial institution to apply the 
information security program required by the FTC's GLBA Safeguards Rule 
(16 CFR part 314).
    As explained in part IV.C above, covered data includes sensitive 
financial data that might expose consumers to fraud or identity theft 
if it were exposed. The GLBA Safeguards Framework provides a familiar 
risk-based process for addressing data security that allows for 
adaptation to changing technology and emerging threats. Therefore, the 
CFPB has preliminarily determined that the GLBA Safeguards Framework 
can be used by third parties to appropriately protect consumer-
authorized financial data.
    The SBREFA Panel recommended that the CFPB consider options for 
ensuring that consistent minimum data security standards apply to third 
parties and data providers, and several commenters echoed this 
recommendation.\146\ Requiring third parties to certify that they 
follow the GLBA Safeguards Framework helps ensure consistency in 
protection as a covered data moves from a data provider to one or more 
third parties because all or substantially all data providers are 
already subject to the GLBA Safeguards Framework, most likely the 
Interagency Guidelines Establishing Information Security Standards 
issued by the Federal functional regulators. However, a few commenters 
asserted that the FTC's Safeguards Rule may be insufficient because, 
unlike the Interagency Guidelines, it was not supported by regulator 
supervision. The CFPB understands this point but notes that the FTC has 
designed its rule to account for a different supervisory context. The 
FTC's Safeguards Rule includes slightly more prescriptive requirements, 
such as encryption, for certain elements, because the Safeguards Rule 
must be usable by a financial institution to determine appropriate data 
security measures without regular interaction with an examiner from a 
supervising agency.\147\
---------------------------------------------------------------------------

    \146\ SBREFA Panel Report at 44.
    \147\ 86 FR 70272, 70287 (Dec. 9, 2021).
---------------------------------------------------------------------------

    Proposed Sec.  1033.421(e)(1) would also limit burden on third 
parties and avoid duplicative regulation. As with data providers, third 
parties are already subject to data security requirements. The CFPB 
understands that all or most third parties that would access covered 
data through a developer interface are regulated by the GLBA Safeguards 
Framework, most commonly the FTC's Safeguards Rule.\148\ As the CFPB 
discussed in a recent circular, inadequate data security can also 
constitute an unfair practice in violation of the CFPA.\149\ However, 
the CFPA's unfairness prohibition articulates a general standard that 
is not specific to data security, and gaps in GLBA coverage might exist 
given the diversity of third parties that the proposal would cover. A 
few SBREFA commenters stated that they had observed third parties 
either denying or expressing uncertainty over their status as GLBA 
financial institutions. Requiring third parties that are not GLBA 
financial institutions to certify that they comply with the FTC's 
Safeguards Rule would remove any uncertainty and prevent any attempts 
to evade coverage.
---------------------------------------------------------------------------

    \148\ The CFPB is seeking comment in part IV.D about whether 
certain third parties, such as natural person third parties not 
covered by GLBA, should not be subject to the authorization 
procedures under proposed Sec.  1033.401.
    \149\ Consumer Fin. Prot. Bureau, Consumer Financial Protection 
Circular 2022-04 (Aug. 11, 2022), https://www.consumerfinance.gov/compliance/circulars/circular-2022-04-insufficient-data-protection-or-security-for-sensitive-consumer-information/.
---------------------------------------------------------------------------

Provision of Covered Data to Other Third Parties (Sec.  1033.421(f))
    The CFPB is proposing in Sec.  1033.421(f) to require the third 
party to certify that, before providing covered data to another third 
party, it will require the other third party by contract to comply with 
certain obligations.
    In some circumstances, third parties that are authorized to access 
covered data from a data provider on behalf of a consumer may need to 
share that data with another third party. The authorized third party's 
ability to share covered data would be limited by the conditions in 
proposed Sec.  1033.421(a) and (c), under which the authorized third 
party would limit its use of covered data, including sharing data with 
other third parties, to what is reasonably necessary to provide the 
consumer's requested product or service. Subject to that limitation, 
the authorized third party would be permitted to provide the data to 
another third party.
    The CFPB has preliminarily determined that the consumer protections 
provided by the third party obligations in proposed Sec.  1033.421 
generally should continue to apply when the covered data are provided 
by the authorized third party to another third party. Otherwise, the 
third party that receives the data from the authorized third party 
would not be subject to, for example, the limitations on use or the 
requirements for data privacy and data security that apply to the 
authorized third party, and the consumer would lose these important 
protections for the covered data.
    For this reason, proposed Sec.  1033.421(f) would obligate the 
third party to certify that, before providing the covered data to 
another third party, it will require the other third party by contract 
to comply with certain third party obligations in proposed Sec.  
1033.421. Proposed Sec.  1033.421(f) states that any provision of 
covered data to another third party would be subject to the restriction 
in proposed Sec.  1033.421(c), which specifies that provision of data 
is a type of use of covered data that would be limited by proposed 
Sec.  1033.421(a) to what is reasonably necessary to provide the 
consumer's requested product or service requested.
    Proposed Sec.  1033.421(f) would not require the authorized third 
party to bind the other third party by contract to comply with all of 
the third party obligations in proposed Sec.  1033.421. The CFPB has 
preliminarily determined that certain of the third party obligations 
would be of limited applicability to the other third party, including 
the obligation to provide certain information to the consumer in 
proposed Sec.  1033.421(g) and the revocation obligation in proposed 
Sec.  1033.421(h).
    The CFPB requests comment on whether the approach in proposed Sec.  
1033.421(f) would provide sufficient protection to consumers and their 
covered data when an authorized third party provides that data to 
another third party. The CFPB also requests comment on which third 
party obligations in proposed Sec.  1033.421 should be included in this 
approach.
Ensuring Consumers Are Informed (Sec.  1033.421(g))
    The CFPB is proposing in Sec.  1033.421(g) to require a third party 
to certify that it agrees to certain obligations designed to ensure 
that consumers are able to obtain information about the third party's 
access to their data.
    As described above, to be authorized to access covered data on 
behalf of the consumer, a third party would be required to provide the 
consumer with an authorization disclosure.\150\ The authorization 
disclosure would include, among other things, a brief description of 
the product or service that the

[[Page 74839]]

consumer requested and the categories of covered data the third party 
would access.\151\ The CFPB has preliminarily determined that consumers 
would benefit from being able to access authorization disclosures they 
have previously signed. For example, the consumer may not recall which 
third parties are accessing their data, what data are being accessed, 
and for what reasons. Without this information, it would be difficult 
for a consumer to decide whether to continue authorizing data access.
---------------------------------------------------------------------------

    \150\ See proposed Sec.  1033.401(a).
    \151\ See id. Sec.  1033.411(b)(1) through (6) (content of the 
authorization disclosure).
---------------------------------------------------------------------------

    For this reason, under proposed Sec.  1033.421(g)(1), a third party 
would be required to certify that it will provide the consumer with a 
copy of the consumer's authorization disclosure by delivering a copy to 
the consumer or making it available in a location that is readily 
accessible to the consumer, such as the third party's interface. The 
proposed rule specifies that, if the third party makes the 
authorization disclosure available in such a location, the third party 
also certifies that it will ensure it is accessible to the consumer 
until the third party's access to the consumer's data terminates. The 
CFPB seeks comment on whether this is the right time period.
    In addition, the CFPB has preliminarily determined that the 
consumer should be able to contact the third party to receive answers 
to questions about the third party's access to the consumer's covered 
data. The authorization disclosure would contain a limited amount of 
information pursuant to proposed Sec.  1033.411(b), so it may not 
address every question the consumer has about the third party's data 
access.
    For this reason, under proposed Sec.  1033.421(g)(2), a third party 
would be required to certify that it will provide readily identifiable 
contact information that enables a consumer to receive answers to 
questions about the third party's access to the consumer's covered 
data. A third party could satisfy proposed Sec.  1033.421(g)(2) through 
its existing customer service functions, provided that this function is 
equipped to handle the relevant questions. The CFPB seeks comment on 
additional requirements regarding the nature of the contact that the 
consumer can access through the contact information provided by the 
third party, such as whether the consumer must be able to access a 
human contact or whether the consumer must receive a response within a 
specified timeframe.
    The CFPB also has preliminarily determined that, at any time during 
the third party's access to the consumer's data, the consumer should be 
able to obtain certain information from the third party. For this 
reason, under proposed Sec.  1033.421(g)(3), third parties would be 
required to certify that they will establish policies and procedures 
designed to ensure that, upon the consumer's request, the third party 
will provide certain information to the consumer.
    Under this provision, the consumer would be able to obtain 
information about additional parties with which the covered data was 
shared and reasons for sharing the covered data.\152\ The CFPB has 
preliminarily determined that this information would be valuable for 
consumers to know to protect their privacy, exercise control over which 
parties are accessing their covered data, and evaluate whether to 
continue sharing data with the third party.
---------------------------------------------------------------------------

    \152\ See id. Sec.  1033.421(g)(3)(iii) and (iv).
---------------------------------------------------------------------------

    The consumer would also be able to obtain information about the 
status of the third party's authorization.\153\ Under the proposed 
rule, the third party would certify that it will limit its collection 
of data to what is reasonably necessary to provide the consumer's 
requested product or service. However, it may not be apparent to the 
consumer whether the third party's authorization is still active or 
whether the third party is currently collecting data. The CFPB's 
proposal would enable consumers to obtain this information.
---------------------------------------------------------------------------

    \153\ See id. Sec.  1033.421(g)(3)(v).
---------------------------------------------------------------------------

    The consumer would also be able to obtain certain information that 
is similar to the information listed on the authorization disclosure: 
the categories of covered data the third party is collecting; the 
reasons for collecting the covered data; and information about how the 
consumer can revoke the third party's access to the consumer's 
data.\154\ Some consumers may want to obtain this information, but 
rather than seeking out a copy of their authorization disclosure, they 
may simply contact the third party. These provisions would enable 
consumers to obtain this information in this manner. The CFPB has 
preliminarily determined that it would be appropriate to require the 
third party to certify that it will provide this information on request 
given that the third party originally provided this information on the 
authorization disclosure.
---------------------------------------------------------------------------

    \154\ See id. Sec.  1033.421(g)(3)(i), (ii), and (vi).
---------------------------------------------------------------------------

    The CFPB seeks comment on whether the list in proposed Sec.  
1033.421(g)(3) should be modified, including whether additional 
categories of information should be added.
Revocation of Authorization (Sec.  1033.421(h))
    Proposed Sec.  1033.421(h) would contain third party obligations 
related to consumers' revocation of authorization for third parties to 
access their covered data. As described below, as a condition of being 
authorized to access covered data on a consumer's behalf, the third 
party must certify to: (1) provide the consumer with an easily 
accessible and operable revocation mechanism; (2) notify the data 
provider, data aggregator, and certain other third parties when a 
consumer revokes the third party's authorization; and (3) abide by 
certain limitations on collection, use, and retention of covered data 
when a consumer revokes the third party's authorization.
    Proposed Sec.  1033.421(h)(1) would require third parties to 
certify to provide the consumer with a mechanism to revoke the third 
party's authorization to access the consumer's covered data. Under 
proposed Sec.  1033.421(h)(1), the third party would be required to 
certify that such revocation mechanism will be as easy to access and 
operate as the initial authorization. Proposed Sec.  1033.421(h)(1) 
would also require the third party to certify that the consumer will 
not be subject to costs or penalties for revoking the third party's 
authorization.
    In the SBREFA Outline, the CFPB described an approach in which 
third parties would certify to providing consumers with a simple way to 
revoke third party authorization to access data at any point.\155\ In 
the SBREFA Outline, the CFPB defined revocation as a consumer 
withdrawing consent to third party data access that they previously 
authorized under the rule.\156\ Commenters supported giving consumers 
the right to revoke third party consent at any time and made varying 
suggestions about the appropriate method for revocation. The following 
are some specific comments related to revocation: consumers should have 
the right to revoke consent in a manner that is consistent with initial 
consent; and revocation should be easy, readily accessible, clear, 
accessible via toggle on dashboard, free of cost/penalties, and/or 
salient. Many commenters supported the idea that third parties that 
receive revocation requests should notify the other parties of the 
request. The SBREFA Panel recommended that the CFPB explore

[[Page 74840]]

options that enable consumers to revoke third party access and clarify 
the kind of revocation mechanisms third parties would be required to 
provide to consumers.\157\ The SBREFA Panel also recommended that the 
CFPB continue to consider how revocation requirements could be designed 
to reduce impacts on third parties.\158\
---------------------------------------------------------------------------

    \155\ SBREFA Outline at 42.
    \156\ Id.
    \157\ SBREFA Panel Report at 45.
    \158\ Id.
---------------------------------------------------------------------------

    The CFPB has preliminarily determined that for the consumer's 
authorization for third party data access to be meaningful, consumers 
need to be able revoke that authorization at any time. For this reason, 
the CFPB has preliminarily determined that consumers need sufficient, 
clear opportunities to revoke their consents to third party access to 
covered data under this proposed rule. As such, proposed Sec.  
1033.421(h)(3) is designed to achieve the goal of ensuring consumers 
can provide meaningful authorization to third party data access and 
easily and effectively revoke that authorization whenever they choose. 
The CFPB has preliminarily determined that revocation should be as easy 
as the initial authorization to ensure third parties do not bury the 
revocation mechanism or otherwise obfuscate consumers' ability to 
utilize it.
    Additionally, for revocation of authorization to be free of cost or 
penalties to the consumer, the CFPB has preliminarily determined that 
consumers should be able to revoke their authorization to data access 
for purposes of one product or service but maintain that same third 
party's data access for purposes of another product or service. Third 
parties conditioning the provision of one product or service on the 
consumer providing consent to data access for another product or 
service is a cost or penalty on the consumer. Therefore, as part of 
proposed Sec.  1033.421(h)(1), third parties must allow consumers to 
revoke consent to data access for a particular product or service and 
maintain consent to data access for any others.
    Further, proposed Sec.  1033.421(h)(2) would require the third 
party to certify that it will notify the data provider, any data 
aggregator, and other third parties to whom the third party has 
provided the consumer's covered data when the third party receives a 
revocation request from the consumer. As noted above, in some 
circumstances, third parties that are authorized to access covered data 
from a data provider on behalf of a consumer may want to share that 
data with another third party. The CFPB is proposing in Sec.  
1033.421(f) to obligate the third party to certify that, before 
providing covered data to another third party, it will require the 
other third party by contract to comply with certain third party 
obligations in proposed Sec.  1033.421. In addition, proposed Sec.  
1033.431(c), discussed below, would require that, when a third party 
uses a data aggregator to assist with accessing covered data on behalf 
of a consumer, the data aggregator certify to the consumer that it 
agrees to the conditions on accessing the consumer's data in proposed 
Sec.  1033.421(a) through (f) and (h)(3). The CFPB is proposing in 
Sec.  1033.421(h)(2) to require authorized third parties to notify 
other third parties of the consumer's revocation to ensure that those 
third parties that receive covered data from the authorized third party 
are aware of the status of the consumer's authorization and can, 
accordingly, meet applicable certifications related to use and 
retention of that data. The CFPB is also proposing in Sec.  
1033.421(h)(2) to require authorized third parties to notify data 
providers of the consumer's revocation to ensure data providers are 
aware of the status of the consumer's authorization.
    Finally, proposed Sec.  1033.421(h)(3) would require the third 
party to certify that, upon receipt of a consumer's revocation request 
or notice of a revocation request pursuant to proposed Sec.  
1033.321(3), the third party will (1) no longer collect covered data 
pursuant to the most recent authorization, and (2) no longer user or 
retain covered data that was previously collected pursuant to the most 
recent authorization unless use or retention of that covered data 
remains reasonably necessary to provide the consumer's requested 
product or service under proposed Sec.  1033.421(a).
    Proposed Sec.  1033.421(h)(3)(i) specifies the effect of a 
consumer's revocation request on the third party's collection of 
covered data. As noted above, the CFPB is proposing in Sec.  
1033.421(h)(1) to require third parties to certify to provide consumers 
with a mechanism by which they can revoke the third party's 
authorization. Consistent with that provision, proposed Sec.  
1033.421(h)(3)(i) specifies that, once a consumer requests revocation, 
the third party may no longer collect covered data pursuant to the 
consumer's authorization.
    Proposed Sec.  1033.421(h)(3)(ii) specifies the effect of a 
consumer's revocation request on the third party's use and retention of 
covered data collected prior to that request. Consistent with the 
general limitation in proposed 1033.421(a), proposed Sec.  
1033.421(h)(3)(ii) specifies that, when a consumer requests revocation 
of third party authorization, the third party may no longer use or 
retain covered data that was previously collected unless use or 
retention remains reasonably necessary to provide the consumer's 
requested product or service.
    This provision mirrors proposed Sec.  1033.421(b)(4)(ii), which 
addresses the effects of the maximum durational period on use and 
retention of previously collected data. As where a consumer does not 
reauthorize third party access before the maximum durational period 
expires, revocation of the consumer's existing authorization to access, 
all other things being equal, covered data indicates that such 
authorization no longer supports use or retention of data collected 
under its terms. In the normal course, therefore, application of the 
general standard in proposed Sec.  1033.421(a) will call for the third 
party to stop using and retaining data collected pursuant to that 
authorization. However, as noted above with respect to proposed Sec.  
1033.421(b)(4)(ii), exceptional circumstances may justify continued use 
and or retention of some or all such data under that standard, even as 
new collection, use, and retention stops. For example, a subpoena could 
require the retention, post-revocation, of specific data collected pre-
revocation; meeting such legal requirements can continue to remain 
reasonably necessary even if only in connection with providing the 
product prior to revocation. Similarly, the consumer could provide a 
clear, affirmative indication that they want to continue to use the 
product, post-revocation, in a manner supported by the use and 
retention of data collected prior to revocation. In that context, use 
and retention of some or all of the data could meet the general 
standard in proposed Sec.  1033.421(b)(4)(ii) even as the consumer no 
longer makes use of the product in any manner that would require 
continued data collection.
    The CFPB has preliminarily determined that proposed Sec.  
1033.403(h)(3)(ii), like proposed Sec.  1033.421(b)(4)(ii), provides 
third parties with sufficient flexibility to address circumstances in 
which continued use or retention of previously collected data might be 
justified under the general standard in proposed Sec.  1033.421(a), 
while ensuring that consumer data are not used and retained, post-
revocation, in a manner that does not properly reflect the control 
afforded the consumer under that same general standard. The CFPB seeks 
comment about these circumstances and whether, following revocation, 
additional protections for consumers or flexibilities for third parties 
are warranted.

[[Page 74841]]

5. Use of Data Aggregator (Sec.  1033.431)
    The CFPB is proposing to adopt certain requirements for the third 
party authorization procedures when a third party will use a data 
aggregator to assist with accessing covered data on behalf of a 
consumer. Currently, many third parties rely on data aggregators to 
assist with accessing and processing consumer financial data. Proposed 
Sec.  1033.431 would assign certain responsibilities for the 
authorization procedures and impose certain conditions on the third 
party and the data aggregator.
Responsibility for Authorization Procedures
    Proposed Sec.  1033.431(a) would allow, but not require, a data 
aggregator to perform the third party authorization procedures on 
behalf of the third party. Proposed Sec.  1033.431(a) also provides 
that the third party remains responsible for compliance with the third 
party authorization procedures and that data aggregators must comply 
with the data aggregator certification requirements in proposed Sec.  
1033.431(c).
    The CFPB has preliminarily determined that the third party should 
be responsible for compliance with the third party authorization 
procedures. The third party is providing a product or service to the 
consumer and is likely to have the primary relationship with the 
consumer, so the consumer may be more comfortable receiving and 
responding to communications from the third party. The third party also 
likely would be more involved in using and retaining covered data and 
therefore may play a greater role than the data aggregator. Moreover, 
the data aggregator is assisting the third party in accessing covered 
data, so the CFPB has preliminarily determined that it is appropriate 
for the third party to have responsibility for compliance with the 
third party authorization procedures.
    The CFPB recognizes, however, that some third parties may want to 
rely on data aggregators to perform the authorization procedures on 
their behalf and that, in some circumstances, it may be more efficient 
for data aggregators to do so. Therefore, the CFPB is proposing to 
allow, but not require, a data aggregator to perform the authorization 
procedures on behalf of a third party. If a data aggregator performs 
the authorization procedures on behalf of the third party, the 
consumer's authorization would grant authority to the third party to 
access covered data on behalf of the consumer. The third party would 
retain the flexibility to discontinue using the data aggregator or 
switch to a different aggregator.
    The CFPB considered proposing a requirement that the data 
aggregator be responsible for the authorization procedures. However, a 
consumer may not be familiar with the data aggregator or the role that 
the data aggregator may play in accessing covered data. The CFPB also 
considered allowing data aggregators or third parties to decide which 
party would be responsible for compliance with the authorization 
procedures or allowing or requiring both third parties and data 
aggregators to perform the authorization procedures but has 
preliminarily determined that the clearest and least confusing approach 
for consumers would be to have the third party seeking access to 
covered data be responsible for compliance with the authorization 
procedures.
Disclosure of the Name of the Aggregator
    Proposed Sec.  1033.431(b) would require that the authorization 
disclosure include the name of any data aggregator that will assist the 
third party seeking authorization under proposed Sec.  1033.401 with 
accessing covered data and a brief description of the services the data 
aggregator will provide. Unlike other downstream parties that may 
access a consumer's covered data after they have completed the 
authorization procedures, a data aggregator is typically known to the 
third party at the time of authorization and a consumer may directly 
interact with a data aggregator when a data aggregator performs the 
authorization procedures on behalf of a third party. Therefore, the 
CFPB has preliminarily determined that identifying and describing the 
services of a data aggregator would reduce consumer confusion and 
better equip consumers to provide informed consent when authorizing 
data access. The CFPB seeks comment on any obstacles to including a 
data aggregator's name in the authorization disclosure.
Aggregator Certification
    Proposed Sec.  1033.431(c) would require that, when a third party 
uses a data aggregator to assist with accessing covered data on behalf 
of a consumer, the data aggregator must certify to the consumer that it 
agrees to the conditions on accessing the consumer's data in proposed 
Sec.  1033.421(a) through (f) and the condition in Sec.  1033.421(h)(3) 
upon receipt of the notice described in Sec.  1033.421(h)(2) before 
accessing the consumer's data.
    The CFPB is proposing to require data aggregators to certify that 
they agree to these conditions because, when a third party uses a data 
aggregator, the aggregator may play a significant role in accessing the 
consumer's data. Data aggregators may, among other things, process the 
consumer's login credentials, obtain the consumer's data from the data 
provider, and transmit the consumer's data to the third party. If data 
aggregators were not required to agree to the conditions in proposed 
Sec.  1033.421, there could be a significant gap in the protections 
afforded to consumers under the proposed rule. In addition, as with the 
third party's certification statement,\159\ the CFPB wants the consumer 
to receive a clear statement of the conditions that the data aggregator 
must follow, and this certification would be helpful in allowing a 
consumer and the CFPB and other regulators to enforce these obligations 
if the data aggregator breaches these obligations. These considerations 
are equally applicable to data aggregators that are retained by the 
authorized third party after the consumer has completed the 
authorization procedures, so proposed Sec.  1033.431(c) would require 
those data aggregators to also provide a certification.
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    \159\ See discussion of proposed Sec.  1033.401(b).
---------------------------------------------------------------------------

    Proposed Sec.  1033.431(c) provides that, for this aggregator 
certification requirement to be satisfied, either (1) the third party 
must include this aggregator certification in the authorization 
disclosure it provides the consumer, or (2) the data aggregator must 
provide to the consumer a separate certification. For example, the 
aggregator certification requirement in proposed Sec.  1033.431(c) 
would be satisfied where the authorization disclosure includes a 
statement that both the third party and the data aggregator agree to 
the third party obligations described in proposed Sec.  1033.421. The 
requirement would also be satisfied where the data aggregator provides 
the certification to the consumer in a separate communication. When a 
data aggregator is retained by the authorized third party after the 
consumer has completed the authorization procedures, proposed Sec.  
1033.431(c) would not require the consumer to receive a new 
authorization disclosure or provide consent. The CFPB seeks comment on 
whether to include formatting or language access requirements for an 
aggregator certification that is provided in a separate communication 
from the authorization disclosure.
6. Policies and Procedures for Third Party Record Retention (Sec.  
1033.441)
    The CFPB is proposing in Sec.  1033.441, generally, to require a 
third party that is

[[Page 74842]]

a covered person or service provider, as defined in 12 U.S.C. 5481(6) 
and (26), to establish and maintain policies and procedures reasonably 
designed to ensure retention of records that evidence compliance with 
proposed subpart D. Proposed Sec.  1033.441 would be authorized under 
CFPA section 1022(b)(1) because it would enable the CFPB and others to 
evaluate a third party's compliance with proposed subpart D and would 
prevent evasion. To the extent that proposed Sec.  1033.441 would apply 
to CFPB-supervised nondepository covered persons, it would additionally 
be authorized by CFPA section 1024(b)(7) because it would facilitate 
supervision of such persons and enable the CFPB to assess and detect 
risks to consumers.
    Proposed Sec.  1033.441 generally would require third parties to 
establish and maintain policies and procedures to retain records for a 
reasonable period, not less than three years after a third party 
obtains the consumer's most recent authorization under Sec.  
1033.401(a). Proposed Sec.  1033.441(b) bases the retention period on 
the date of the consumer's most recent authorization because that event 
would determine when compliance with proposed subpart D would begin to 
be required. The minimum three-year period should be sufficient for the 
CFPB and others to evaluate compliance with respect to any given 
authorization because proposed Sec.  1033.421(b)(3) would require third 
parties to obtain a new authorization each year. The CFPB requests 
comment on the proposed length of the retention period and whether it 
should be based on another event, such as the termination of a third 
party's authorization or a third party's request for information from a 
data provider. Proposed Sec.  1033.441 sets forth a flexible approach 
by establishing a minimum retention period and by not exhaustively 
specifying categories of records, which likely would be infeasible 
given the wide range of activities subject to proposed subpart D. Under 
proposed Sec.  1033.441(c), a third party would have flexibility to 
determine its policies and procedures in light of the size, nature, and 
complexity of its activities. This flexibility would help third parties 
avoid conflicts with other legal obligations (including other record 
retention and data security obligations), manage data security risks, 
and minimize unnecessary impacts. To mitigate the risk that the 
flexibility of proposed Sec.  1033.441(c) might result in the absence 
of critical evidence, proposed Sec.  1033.441(e)(1) and (2) identifies 
examples of records that would need to be retained. Further, proposed 
Sec.  1033.441(d) would require a third party to commit to periodically 
reviewing its policies and procedures and updating them as appropriate 
to ensure their continued effectiveness. The flexible policies and 
procedures approach of proposed Sec.  1033.441 would be consistent with 
the SBREFA Panel's recommendation that the CFPB evaluate record 
retention requirements for consistency with other requirements and the 
avoidance of unnecessary data security risks, while still ensuring all 
evidence of compliance by a third party is retained.\160\ The CFPB 
requests comment on whether the final rule should identify other 
examples of records to be retained.
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    \160\ SBREFA Panel Report at 45.
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    As described above related to Sec.  1033.421(b) and (h), the CFPB 
is proposing to require a third party to no longer retain covered data 
following a maximum durational period ending or upon a consumer's 
request for revocation, unless retention remains reasonably necessary. 
Proposed Sec.  1033.421(b)(4) and (h)(3) are not designed to impact the 
requirement of proposed Sec.  1033.441 for a third party to maintain 
policies and procedures to retain records for a reasonable period 
proposed in Sec.  1033.441, as proposed Sec.  1033.441 covers records 
that evidence compliance with proposed subpart D. In contrast, Sec.  
1033.421(b)(4) and (h)(3) cover data collected from data providers to 
provide a requested product or service. The CFPB seeks comment on 
whether additional guidance might be needed on the potential 
intersections of the record retention requirements in proposed Sec.  
1033.441 and limitations on retention in Sec.  1033.421(b)(4) and 
(h)(3).
12 CFR Part 1001
Providing Financial Data Processing Products or Services (Sec.  
1001.2(b))
    The proposed rule would add Sec.  1001.2(b) to part 1001 to define 
providing financial data processing products or services by any 
technological means, including processing, storing, aggregating, or 
transmitting financial or banking data, alone or in connection with 
another product or service, as a financial product or service under the 
CFPA. The CFPB preliminarily concludes that the activities in proposed 
Sec.  1001.2(b) are already within scope of the CFPA's definition of 
financial product or service. Nevertheless, the CFPB is proposing to 
use its rulemaking authority to provide even greater certainty on this 
issue.
    Under CFPA section 1002(15)(A)(xi)(II), the CFPB may issue a 
regulation to define as a financial product or service, for carrying 
out the objectives of CFPA section 1033, ``such other financial product 
or service'' that the CFPB finds is ``permissible for a bank or for a 
financial holding company to offer or to provide under any provision of 
a Federal law or regulation applicable to a bank or a financial holding 
company, and has, or likely will have, a material impact on 
consumers.'' The CFPB is proposing Sec.  1001.2(b) pursuant to this 
authority.
    As noted above, the CFPB's preliminary view is that the activities 
in proposed Sec.  1001.2(b) are already within scope of the CFPA's 
definition of financial product or service. Specifically, CFPA section 
1002(15)(A)(vii) defines as a financial product or service ``providing 
payments and other financial data processing to a consumer by any 
technological means.'' The language of this provision extends beyond 
payment processing to broadly include other forms of financial data 
processing, including where the financial data are processed in 
connection with other financial or non-financial products or services. 
Accordingly, consumers already receive the protections of the CFPA when 
entities process their potentially sensitive data, whether payments or 
any other category of financial or banking data.\161\
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    \161\ Many of these activities could also fall within other 
categories of financial product or service. E.g., CFPA section 
1002(15)(A)(ix), 12 U.S.C. 5481(15)(A)(ix) (``collecting, analyzing, 
maintaining, or providing consumer report information or other 
account information'' under specified circumstances).
---------------------------------------------------------------------------

    However, the CFPB is proposing to use its rulemaking authority to 
provide even greater certainty on this issue. By conferring authority 
on the CFPB to define additional financial products or services, the 
CFPA accounts for the possibility that the enumerated list of financial 
products and services in CFPA section 1002(15)(A)(i) through (x) may 
not completely capture the markets for financial products or services 
that are significant for consumers, especially as market developments 
lead to emerging concerns for consumers. As already noted, this 
proposed rule has the potential to greatly expand access to personal 
financial data and subject such data to a wider variety of data 
processing activities. The CFPB is thus proposing to add to the 
definition of financial product or service the category of ``providing 
data processing product or services'' to ensure that activities 
involving consumers' potentially

[[Page 74843]]

sensitive personal financial information are subject to the CFPA and 
its prohibition on unfair, deceptive, or abusive acts or practices to 
the full extent authorized by Congress.\162\ The proposed definition 
includes examples to illustrate the breadth of activities that fall 
within the term financial data processing. The reference to financial 
data processing in connection with another product or service, as 
discussed above with respect to CFPA section 1002(15)(A)(vii), 
comprises both financial and non-financial products or services.
---------------------------------------------------------------------------

    \162\ 12 U.S.C. 5531, 5536.
---------------------------------------------------------------------------

    The CFPB preliminarily finds that proposed Sec.  1001.2(b) meets 
the two factors set forth in CFPA section 1002(15)(A)(xi)(II). First, 
the activities in proposed Sec.  1001.2(b) are permissible for 
financial holding companies under the Federal Reserve Board's 
Regulation Y and for national banks under OCC regulations. Both 
financial holding companies and national banks are permitted to engage, 
among other things, in data processing, data storage, and data 
transmission services by any technological means, so long as the data 
to be processed are financial, banking, or economic.\163\
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    \163\ 12 CFR 225.28(b)(14), 7.5006(a); see also 68 FR 68493, 
68495-96 (Dec. 9, 2003) (explaining that 12 CFR 225.28(b)(14) 
permits bank holding companies to engage in a ``wide range'' of data 
processing activities, including bill pay services, financial data 
processing for marketing purposes, and delivering financial products 
or services over the internet, among other activities).
---------------------------------------------------------------------------

    Second, processing of personal financial information has, or is 
likely to have, a material impact on consumers. As already discussed 
above in part I, use of personal financial data has become an even more 
important part of consumer finance than it was at the time that the 
CFPA was enacted in 2010. The processing of this personal financial 
data, including storing, aggregating, and transmitting such data, has 
the potential to provide benefits to consumers but also expose them to 
a number of substantial risks. Financial data processing activities 
that are provided to consumers, to the extent they are not already 
included within the definition of a financial product or service under 
CFPA section 1002(15)(A)(vii), would raise the same type of consumer 
protection concerns as activities that do fall within this definition.
    Proposed Sec.  1001.2(b) states that it does not apply where the 
financial data processing is offered or provided by a person who, by 
operation of 12 U.S.C. 5481(15)(A)(vii)(I) or (II), is not a covered 
person. CFPA section 1002(15)(A)(vii) provides that a person shall not 
be deemed to be a covered person with respect to financial data 
processing solely because the person engages in certain narrowly 
proscribed processing activities. CFPA section 1002(15)(A)(vii)(I) 
excludes as covered persons certain merchants, retailers or sellers of 
non-financial products or services that are solely engaged in certain 
activities related to initiating payment instructions, whereas CFPA 
section 1002(15)(A)(vii)(II) excludes persons that solely provide 
access to a host server for websites. The CFPB proposes to parallel 
these exclusions in proposed Sec.  1001.2(b).

V. Proposed Effective Date

    The CFPB proposes that the establishment of part 1033 and the 
amendment to part 1001 shall take effect 60 days after the date of the 
final rule's publication in the Federal Register. In the case of part 
1033, proposed Sec.  1033.121 provides for staggered compliance dates 
for data providers. In the case of the amendment to part 1001, the CFPB 
has preliminarily determined that the activities covered by the 
amendment are already within the scope of the CFPA's definition of 
financial product or service, as explained in part IV, and so no 
compliance date is necessary.

VI. CFPA Section 1022(b) Analysis

    The CFPB is considering the potential benefits, costs, and impacts 
of the proposed rule. The CFPB requests comment on the analysis 
presented below, as well as submissions of additional data that could 
inform its consideration of the benefits, costs, and impacts of the 
proposed rule.

A. Statement of Need

    In section 1033 of the CFPA, Congress directed the CFPB to adopt 
regulations governing consumers' data access rights. The CFPB is 
issuing this proposed rule primarily to begin implementing the CFPA 
section 1033 mandate, although the CFPB is also relying on other CFPA 
authorities for specific aspects of the proposed rule.
    Because the primary purpose of this proposed rule is to implement 
section 1033 of the CFPA, the role of this CFPA section 1022(b) 
analysis is to evaluate the benefits, costs, and impacts of the 
specific policies within the proposed rule and potential alternatives 
to those policies. This Statement of Need summarizes the CFPB's 
understanding of the gaps between Congress's intended outcome for 
consumers' financial data rights and current practices, and describes 
the overall goals of the proposed rule in closing those gaps. The 
remainder of the CFPA section 1022(b) analysis discusses the benefits, 
costs, and impacts of the specific provisions to address these gaps, 
and potential alternatives.
    Consumers should have control over their financial data, including 
accessing their data when desired, and controlling who else can access 
their data and for what purposes. When consumers access their financial 
data today, they often do not have this control. Consumer financial 
data are often accessed through methods that raise data security and 
privacy risks and consumers have little to no control over how the data 
are used by third parties that have access to it. In addition, there is 
a lack of secure, efficient methods for sharing data with third 
parties, and data providers may not be motivated to provide in a timely 
and readily usable manner all the data fields that consumers want to 
access. The result is that access to consumer financial data can be 
unreliable, or that financial data held by some providers may be 
unavailable to some consumers or their authorized third parties.
    When data are made available, there is a general lack of 
consistency across data providers in the terms and conditions for 
access, and the data formats used. This creates inefficiencies for 
market participants, as every connection between a third party and a 
data provider requires many detailed terms and conditions to be 
negotiated. This often entails substantial levels of cost. This 
proposed rule aims to (1) expand access for consumers across a wide 
range of financial institutions, (2) ensure privacy and data security 
for consumers by limiting the collection, use, and retention of data 
that is not needed to provide the consumer's requested service, and (3) 
push for greater efficiency and reliability of data access across the 
industry to reduce industry costs, facilitate greater competition, and 
support the development of beneficial products and services.

B. Data and Evidence

    The CFPB's analysis of costs, benefits, and impacts is informed by 
data from a range of sources. These include data collected in the 
Provider Collection and Aggregator Collection,\164\ as well as data

[[Page 74844]]

obtained from other regulatory agencies \165\ and publicly available 
sources.\166\
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    \164\ For information about the data collected in the Provider 
Collection and Aggregator Collection, respectively, see Generic 
Order for Data Providers, https://files.consumerfinance.gov/f/documents/cfpb_generic-1022-order-data-provider_2023-01.pdf, and 
Consumer Fin. Prot. Bureau, Generic Order for Data Aggregators, 
https://files.consumerfinance.gov/f/documents/cfpb_generic-1022-order-data-aggregator_2023-01.pdf (both last visited Aug. 28, 2023). 
Because data providers and data aggregators vary substantially in 
size and business practices, the data from these collections are 
likely not representative of the market as a whole. The data are 
informative about the practices of some large data providers and a 
selection of data aggregators and similar third parties.
    \165\ In particular, these include entity-level FFIEC and NCUA 
data on characteristics of depository institutions.
    \166\ The analysis is informed by academic research papers, 
reports on research by industry and trade groups, practitioner 
studies, and comment letters received by the CFPB. Where used, these 
specific sources are cited in this analysis.
---------------------------------------------------------------------------

    In 2016, the CFPB released and received comments on a Request for 
Information on consumer rights to access financial data. In 2020, the 
CFPB held a symposium titled ``Consumer Access to Financial Records'' 
and released a summary of the proceedings. Later in 2020, the CFPB 
released and received comments on an ANPR. In 2022, the CFPB convened a 
SBREFA Panel to gather input from small businesses and in 2023 the 
Panel issued the SBREFA Panel Report.\167\ The CFPB also solicited and 
received comments from other industry participants on the SBREFA 
Outline.\168\ In addition to these sources of information, these impact 
analyses are informed by consultations with other regulatory agencies, 
industry, and researchers. The CFPB's outreach is described in detail 
in part II.
---------------------------------------------------------------------------

    \167\ Consumer Fin. Prot. Bureau, Final Report of the Small 
Business Review Panel on the CFPB's Proposals and Alternatives Under 
Consideration for the Required Rulemaking on Personal Financial Data 
Rights (Mar. 30, 2023), https://files.consumerfinance.gov/f/documents/cfpb_1033-data-rights-rule-sbrefa-panel-report_2023-03.pdf.
    \168\ Consumer Fin. Prot. Bureau, CFPB Kicks Off Personal 
Financial Data Rights Rulemaking (Oct. 7, 2022), https://www.consumerfinance.gov/about-us/newsroom/cfpb-kicks-off-personal-financial-data-rights-rulemaking/.
---------------------------------------------------------------------------

    For the types of financial data and access generally covered by 
this proposed rule, the information obtained through the Provider 
Collection and Aggregator Collection allow the CFPB to estimate: the 
number of data providers consumer-authorized data are accessed from; 
the number of third parties accessing or using consumer-authorized 
data; the number of consumers granting third parties permission to 
access data on their behalf; the total number of permissioned access 
attempts; as well as information about the technologies used and the 
purposes of the permissioned data access. The Provider Collection and 
Aggregator Collection also allow the CFPB to estimate the operational 
costs of providing direct and third party data access, and the costs of 
establishing data access agreements. To maintain the confidentiality of 
the respondents to these data collections, the CFPB provides 
approximate or bounded estimates derived from these data, rather than 
precise totals or figures specific to any one respondent.\169\ The CFPB 
seeks additional information or data that could refine these estimates.
---------------------------------------------------------------------------

    \169\ The CFPB treats the information received in the Provider 
Collection and the Aggregator Collection in accordance with its 
confidentiality regulations at 12 CFR 1070.40 et seq.
---------------------------------------------------------------------------

    For data on the number and characteristics of covered depository 
institutions, the CFPB relies on data from FFIEC and NCUA Call 
Reports.\170\ These sources provide quarterly information on the number 
of institutions, dollar amount of institution-level assets, number of 
deposit accounts, dollar volume of credit card lending, and other 
characteristics. Notably, these data provide information on the number 
of FDIC- or NCUA-insured deposit accounts, which are an imperfect, but 
nonetheless the best available proxy for the number of covered 
financial accounts held by depositories. While this measure includes 
covered depository accounts, it also includes business accounts and 
other accounts that are not covered by the proposal. It also does not 
include certain covered financial accounts, such as credit card 
accounts and non-bank products. The FFIEC data also provide information 
on the websites and digital banking capabilities for banks. The CFPB 
supplemented this information with comparable information in NCUA 
Profile (Form 4501A) data for credit unions.\171\
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    \170\ See Fed. Fin. Insts. Examination Council, Central Data 
Repository's Public Data Distribution, https://cdr.ffiec.gov/ (last 
visited Sept. 12, 2023), and Nat'l Credit Union Admin., Credit Union 
and Corporate Call Report Data, https://ncua.gov/analysis/credit-union-corporate-call-report-data (last updated Sept. 7, 2023).
    \171\ See Nat'l Credit Union Admin., CUOnline, https://ncua.gov/regulation-supervision/regulatory-reporting/cuonline (last visited 
Oct. 5, 2023).
---------------------------------------------------------------------------

    To estimate costs to small entities of the provisions, the CFPB 
relies on information gathered from the SBREFA process. This includes 
both written feedback submitted by small entity representatives and the 
discussions at the SBREFA Panel summarized in the SBREFA Panel 
Report.\172\
---------------------------------------------------------------------------

    \172\ Consumer Fin. Prot. Bureau, Final Report of the Small 
Business Review Panel on the CFPB's Proposals and Alternatives Under 
Consideration for the Required Rulemaking on Personal Financial Data 
Rights (Mar. 30, 2023), https://files.consumerfinance.gov/f/documents/cfpb_1033-data-rights-rule-sbrefa-panel-report_2023-03.pdf.
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C. Coverage of the Proposed Rule

    Part VII.B.3 provides a discussion of the number and types of 
entities affected by the proposed rule.

D. Baseline for Consideration of Costs and Benefits

    In evaluating the proposal's benefits, costs, and impacts, the CFPB 
considers the impacts against a baseline in which the CFPB takes no 
regulatory action. This baseline includes existing regulations, State 
laws, and the current state of the market. In addition, because the 
market is still developing rapidly, the analysis assumes that the 
market trends toward greater data access and increased adoption of 
developer interfaces would continue under the baseline, but assumes no 
change in the State laws and regulations currently in effect that are 
related to consumers' data access rights for either direct access or 
access through third parties.
    A large and growing number of consumers currently access their 
financial data through consumer-authorized third parties. This access 
is provided by a range of technologies, including credential-free APIs, 
APIs that require third parties to retain consumer credentials 
(credential-based APIs), and credential-based access through consumer-
facing digital banking interfaces such as online banking websites or 
mobile applications (screen scraping). As discussed in part I.B, State 
of the open banking system, the CFPB estimates that more than 100 
million consumers have used consumer-authorized data access, 
authorizing thousands of third parties to access their financial data 
at thousands of data providers, often through intermediaries such as 
data aggregators.\173\
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    \173\ Unless described otherwise, the estimates in this part 
VI.D are derived from the total numbers of consumers, connections, 
and access attempts reported by data providers in the Provider 
Collection and third parties in the Aggregator Collection. These 
estimates are necessarily approximate, as the CFPB aims to protect 
the confidentiality of the respondents, account for the substantial 
share of consumer-authorized data sharing that is not captured by 
the respondents, and account for the likely potential overlap in 
counts for consumers, connections, and access attempts that involve 
respondents to both the Provider Collection and the Aggregator 
Collection.
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    In total, the CFPB estimates that there were between 50 billion and 
100 billion total consumer-authorized access attempts in 2022.\174\ 
Usage has grown substantially over the last four years, as the annual 
number of consumer-authorized access attempts approximately doubled 
from 2019 to 2022.
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    \174\ An access attempt is defined here as an individual 
instance in which a single consumer-authorized third party requests 
or attempts to pull data about a single consumer's accounts from a 
single data provider's systems. Not all attempts will lead to a 
successful data transfer, but the number of access attempts is used 
as an indicator for the overall size and growth of the open banking 
system.

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[[Page 74845]]

    This third party financial data access enables numerous use cases 
for consumers. In 2022, data available to the CFPB show that there were 
more than two billion access attempts to facilitate payment services, 
more than one billion access attempts for the purpose of identity 
verification (typically for opening new accounts), tens of billions of 
access attempts for account monitoring and personal financial 
management use cases, and over one billion access attempts facilitating 
other use cases, including fraud risk assessments, loan underwriting, 
and asset and income verification.
    While the share of consumer-authorized data accessed through 
dedicated credential-free APIs has grown sharply, currently most access 
attempts rely on either credential-based APIs or screen scraping. As a 
share of all access attempts made by firms in the Aggregator 
Collection, the use of credential-free APIs has grown from less than 1 
percent in 2019 and 2020 to 9 percent in 2021 and 24 percent in 2022. 
At the same time, the share of access attempts using screen scraping 
has declined from 80 percent in 2019 to 50 percent in 2022. Credential-
based APIs have seen a slight increase from 20 percent in 2019 to 27 
percent in 2022.
    The recent growth in traffic through credential-free APIs reflects 
the adoption of this technology by some of the largest data providers, 
covering tens of millions of covered accounts. The CFPB understands 
that all depository data providers with more than $500 billion in 
assets have established, or in the near future will establish, a 
credential-free API. However, despite recent growth, the total share of 
data providers offering credential-free access methods remains limited. 
The CFPB estimates that at the end of 2022, between 5 and 10 percent of 
all data providers offered credential-free APIs, up from less than 1 
percent in 2021. The CFPB understands that the adoption of credential-
free APIs by core banking service providers and other vendors that 
serve hundreds of smaller depository institutions contributed to this 
growth.\175\ While adoption is relatively high for the largest 
depository data providers, the CFPB estimates that only between 10 and 
20 percent of depositories with more than $10 billion in assets had 
credential-free APIs at the end of 2022.
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    \175\ For example, see Press Release, Jack Henry Partners with 
Open Banking Providers to Enhance Digital Platform (Oct. 12, 2021), 
https://ir.jackhenry.com/news-releases/news-release-details/jack-henry-partners-open-banking-providers-enhance-digital.
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    The future evolution of the marketplace enabled by the exchange of 
consumer financial data is, of course, uncertain. However, based on the 
data and market trends available, the CFPB makes the following 
assumptions for the baseline in this impact analysis. First, most of 
the very largest data providers have adopted or likely would in the 
near future adopt credential-free APIs, which would meet many--but 
possibly not all--requirements contained in the proposal. Awareness of 
CFPA section 1033 may have contributed to these outcomes, though 
adoption is also influenced by data providers' desire to shift third 
party access away from screen scraping and towards more secure and 
efficient technologies, as well as the demand for third party access 
from data providers' customers. Some share of smaller institutions 
would adopt credential-free APIs, depending on their technology and 
business models, over a longer-term horizon. Based on past trends, 
larger institutions would be more likely to adopt such interfaces 
sooner. However, adoption may be easier for (1) depositories whose 
systems are already well integrated with large core banking or online 
banking service providers and (2) nondepositories and newer 
depositories that do not have complex legacy systems, irrespective of 
the sizes of these types of institutions. In addition, in the current 
market some data providers block screen scraping access under certain 
circumstances, including for third party risk management, and the CFPB 
expects this would continue under the baseline.
    The CFPB understands that all or most data providers and third 
parties seeking to access consumer-authorized information are subject 
to the GLBA, specifically either the FTC's Safeguards Rule or the 
Federal functional regulators' Interagency Guidelines. Additionally, 
third parties that operate in one of the 11 States with consumer data 
privacy legislation may be subject to other data security requirements 
and data usage restrictions. These State laws have all been passed 
since 2018. As described in part I.E.2, some third parties have 
obligations under the FCRA. Depository data providers also have third 
party risk management obligations required by their prudential 
regulators, which will impose data security requirements on third 
parties seeking to access consumer-authorized data. As a result, at 
baseline, the CFPB expects that many third parties are already subject 
to statutory and regulatory data privacy and security obligations, and 
third parties have adopted or would adopt some basic standards related 
to risk management, data security, and data use. These standards likely 
have some degree of overlap with the requirements in the proposed rule, 
though individual company systems or policies will depend on the size, 
location, practices, and other circumstances of each third party.
    The impact analysis generally includes the major elements of costs 
to firms of complying with the proposed rule. It also includes a 
discussion of how some of these costs likely would have been borne 
under the baseline as data providers either would have adopted or 
already have adopted systems or policies similar to those required by 
the proposed rule. For example, where data providers have adopted some 
form of credential-free third party access under the baseline, the 
analysis discusses how the proposal would impact the terms, costs, and 
features of those interfaces.
    Finally, in the context of direct access, all non-exempt data 
providers offer some digital banking interface and the CFPB assumes for 
its baseline that these interfaces typically provide all or nearly all 
data fields required to be made available by the provisions. The 
analysis considers how the provisions would impact the costs and 
features of those digital banking interfaces. Those covered entities 
that do not offer any form of digital banking would be exempt from the 
proposed rule's requirements.

E. Potential Benefits and Costs to Consumers and Covered Persons

    The analysis below describes the potential benefits and costs to 
consumers and covered persons in the following order: costs to data 
providers, costs to third parties, costs to consumers, benefits to data 
providers, benefits to third parties, benefits to consumers, and 
alternatives considered.
    Individual provisions of the proposed rule may have costs for some 
groups and benefits for others. And some provisions interact with one 
another, preventing them from being analyzed in isolation. As a result, 
the discussion of costs for one group will not provide the net impacts 
of a particular provision or of the proposed rule as a whole. The net 
impacts depend on the combination of costs and benefits across data 
providers, third parties, and consumers.
1. Costs to Covered Persons
Costs to Data Providers
    As a result of the proposed rule, data providers may face increased 
costs

[[Page 74846]]

related to maintaining consumer interfaces and establishing and 
maintaining developer interfaces, including modifying their existing 
systems to comply with the proposed rule. The CFPB expects the largest 
costs to data providers to come from establishing and maintaining 
compliant developer interfaces. Covered data providers would also incur 
costs related to developing and implementing policies and procedures 
governing those systems. The proposed rule may have additional costs to 
covered data providers related to changes in the frequency, scope, or 
method of consumer-authorized data access relative to the baseline. 
These changes may have secondary effects on the profitability of 
certain business models or practices, including by facilitating 
competition and enabling new products and services.
Maintaining an Interface for Direct Consumer Access
    The proposed rule would require data providers to make covered data 
available through consumer interfaces and to allow consumers to export 
the information in machine-readable formats. Data providers that do not 
offer a consumer interface would be exempt from the requirements of the 
proposed rule. During the SBREFA Panel meetings, the CFPB received 
feedback that certain categories of information under consideration in 
the SBREFA Outline are not typically made available directly to 
consumers, and thus would be costly to provide.\176\ Based on this 
feedback, the proposed rule would cover a more limited set of 
information, which the CFPB understands is currently provided through 
existing consumer interfaces by all or nearly all data providers. 
Therefore, for most data providers, the CFPB expects limited additional 
costs due to the proposed rule's direct consumer access requirements. 
For those data providers that do not provide all required information 
under the baseline, the CFPB expects that such information could be 
added at relatively low cost because the required information is 
generally already necessary for compliance with other regulatory 
requirements, like account opening disclosures. The CFPB does not have 
sufficient data to quantify the levels of these costs. The CFPB 
requests data or information on whether any of the required data fields 
are not provided through consumer interfaces, as well as on the costs 
of adding such fields to consumer interfaces.
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    \176\ SBREFA Panel Report at 24.
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Establishing and Maintaining an Interface for Third Party Access
    The proposed rule would require data providers to establish and 
maintain a compliant developer interface. Although many data providers 
already maintain developer interfaces, others would need to establish 
new interfaces, likely integrated with existing infrastructure that 
supports their consumer interfaces. The CFPB expects that the costs of 
modifying an existing developer interface to ensure compliance with the 
proposed rule would depend on the scope and nature of the necessary 
modifications but would generally be lower than the cost of 
establishing a new interface.\177\
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    \177\ For example, some data providers with existing interfaces 
may need to provide additional data fields, change the way their 
data are formatted, or make additional investments to ensure their 
interfaces meet the performance specifications required by the 
proposed rule.
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    In general, data providers must either contract with a vendor for 
their developer interfaces or develop and maintain such interfaces in-
house. The analysis below estimates compliance costs under these two 
approaches. Some data providers may comply with the proposed rule 
through a combination of contracted services and in-house development. 
Because data providers will generally choose the lowest-cost approach, 
their costs will generally be at or below the lower of the two feasible 
alternatives analyzed here.
    The CFPB understands that data providers' costs depend on many 
factors and the extent to which they vary is impossible to fully 
capture. To produce cost estimates that are practical, meaningful, and 
transparent, where feasible, the CFPB estimates initial upfront costs 
and annual costs that generally scale with the size of the data 
provider for each of the contracted services and in-house approaches. 
All else equal, a data provider's annual cost per account or per 
customer is likely to decrease with a greater number of accounts or 
customers due to economies of scale. During the SBREFA process and in 
the Provider Collection, some data providers provided cost estimates 
per account while others estimated costs per customer. Therefore, the 
analysis below discusses estimates of the annual cost per account or 
per customer of operating a compliant developer interface that are 
likely to be appropriate for data providers of different sizes.
    Under the contracted services approach, data providers would 
primarily contract with a vendor for their developer interface. At 
baseline, many covered data providers contract with core banking 
providers or other vendors for transaction processing, online banking 
systems, or other key banking functions. Some core banking providers 
currently offer services to enable developer interfaces for data 
providers. The CFPB understands that some large core banking providers 
provide their clients with a basic developer interface at no additional 
cost.\178\ Based on comments received during the SBREFA process and 
market research, the CFPB understands that other core banking providers 
charge flat monthly fees or per-account fees.\179\ The CFPB understands 
that these fees vary but generally estimates that fees can be up to $24 
per account per year.\180\ The CFPB requests information related to the 
developer interfaces offered by core banking providers and other 
vendors and how such interfaces are priced.
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    \178\ For example, see Jack Henry & Assocs., Inc., Secure Data 
Connection: take back control of account connection, https://banno.com/data-aggregators/ (last visited Aug. 7, 2023).
    \179\ SBREFA Panel Report at 37.
    \180\ Id. at 38.
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    Data providers taking this approach will generally have minimal 
upfront costs to deploy a developer interface. However, some data 
providers use service providers that do not currently offer a developer 
interface. Although other options exist and the CFPB expects service 
providers would face strong competitive pressure to offer compliant 
developer interfaces to their clients, the lowest cost option for some 
data providers may involve changing their core banking provider. The 
fixed costs of changing core banking providers can be high. Several 
small entity representatives stated that the upfront costs at a new 
core banking provider can range from $50,000 to $350,000 depending on 
the scale and complexity of the system, with up to $200,000 in 
additional decommissioning costs to retrieve information from the old 
core banking provider. Based on its market research, the CFPB 
understands that core banking providers that offer a developer 
interface have a combined market share exceeding 67 percent.\181\ 
Therefore, at most, 33 percent of depository data providers would need 
to change core banking providers to obtain a compliant interface that 
is bundled with their other core banking services. However,

[[Page 74847]]

the CFPB expects that the true share of depository data providers that 
pay these costs will be much lower than 33 percent. Data aggregators 
and other software vendors offer developer interfaces and the CFPB 
expects that some data providers will obtain their interfaces through 
these channels and will not need to change their core banking provider. 
Furthermore, core banking providers will face strong competitive 
pressure to offer compliant developer interfaces to retain their 
clients and potentially capture additional market share. The CFPB 
expects that these forces are likely to cause the cost of obtaining 
compliant interfaces to decline over time, which may reduce compliance 
costs most substantially for small depository data providers, given 
that they have the latest compliance date.
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    \181\ See Fiserv, Finicity and Fiserv Offer More Consumer Choice 
Through Secure Data Access (Mar. 30, 2022), https://newsroom.fiserv.com/news-releases/news-release-details/finicity-and-fiserv-offer-more-consumer-choice-through-secure.
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    Under the in-house approach, data providers would primarily employ 
software developers or similar staff to build and operate their 
developer interfaces. The estimates below are based on a fully in-house 
development of a compliant developer interface. Some data providers may 
instead contract with software providers for the initial development of 
their in-house developer interface. The CFPB anticipates that data 
providers would purchase their systems only if they could do so at a 
lower cost than the estimate provided here.
    The CFPB expects that most data providers that already develop and 
maintain consumer interfaces in-house would also develop and maintain 
their developer interface in-house.\182\ In the SBREFA Outline, the 
CFPB estimated that developing a compliant developer interface would 
likely require between 2,600 and 5,200 hours of work by software 
developers or similar staff, equivalent to five full-time employees 
over a period of three to six months, resulting in an estimated total 
upfront staffing cost of $216,000 to $432,000, updated to $237,000 to 
$475,000 based on more recent labor cost data.\183\ However, these 
estimates strongly depend on the needs and capabilities of specific 
entities. For example, based on feedback from nondepository small 
entity representatives, the CFPB estimates that nondepository data 
providers may require only 480 hours of work by software developers at 
a total cost of $44,000.\184\ In addition to these upfront costs, the 
CFPB estimates that data providers taking the in-house approach incur 
ongoing costs of $3 to $5 per account per year to maintain a compliant 
developer interface in-house, based on evidence from the Provider 
Collection described below.
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    \182\ As discussed below, data providers have generally 
indicated that the resources required to maintain a developer 
interface in-house are a small fraction of the resources required 
for consumer interfaces. Therefore, the CFPB expects that data 
providers that have already invested in the capacity to operate a 
consumer interface in-house will take a similar approach to 
developer interfaces. However, it is likely that some data providers 
will find it less costly to contract with service providers. As the 
industry develops, it is possible that it will become more common 
for data providers to obtain developer interfaces from service 
providers.
    \183\ This estimate was derived from BLS data showing a mean 
hourly wage for software developers of $63.91. BLS data also show 
that wages account for 70 percent of total compensation for private 
industry workers, leading to a $91.30 estimate for total hourly 
compensation, which was multiplied by the expected total number of 
hours of work required.
    \184\ Costs for depository and nondepository data providers are 
likely to differ for several reasons, including that depository data 
providers are generally more likely to have multiple legacy 
information technology systems that are more technically difficult 
to integrate with a developer interface.
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    During the SBREFA Panel meetings, data provider small entity 
representatives stated that establishing a compliant developer 
interface would require developing multiple internal APIs because their 
data are stored on three to eight separate information technology 
systems, most of which are not currently connected to their core 
banking system.\185\ Depository small entity representatives estimated 
that each of these internal APIs could cost approximately $60,000 in 
upfront staffing costs and $20,000 in ongoing technology costs.\186\ 
Nondepository small entity representatives estimated lower upfront 
staffing costs, of 240 to 480 hours, or $22,000 to $44,000. Although 
nondepository small entity representatives did not estimate ongoing 
technology costs, the CFPB expects these costs will generally also be 
smaller than costs for depository small entity representatives.\187\ 
Based on this feedback, the proposed rule would require a more limited 
set of information to be provided, relative to those under 
consideration in the SBREFA Outline. The proposed rule's approach 
should significantly reduce the need for new internal APIs, 
particularly since the categories of information included in the 
proposed rule largely align with those available through consumer 
interfaces at most data providers.
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    \185\ SBREFA Panel Report at 37.
    \186\ Id.
    \187\ One data provider small entity representative that 
recently implemented an API explained that it and its vendors had 
spent approximately 50-60 hours understanding the requirements and 
planning, 50-60 hours creating the database, 80 hours prototyping 
for optimization and security, and 40 hours testing and documenting, 
or roughly 220-240 hours to develop and implement the API, in 
addition to ongoing hardware and cloud hosting expenses. Two 
nondepository data provider small entity representatives estimated 
that it would take one internal staff member approximately 12 weeks 
to comply with the proposed rule. Other small entity representatives 
stated that implementation would likely be less difficult for 
nondepository data providers because they do not have as many 
vendors or separate information technology systems.
---------------------------------------------------------------------------

    Some small entity representatives stated that the CFPB's original 
estimate in the SBREFA Outline of $216,000 to $432,000 was too low, and 
one small entity representative estimated that the cost was likely to 
be above $500,000.\188\ However, changes in the proposed rule should 
significantly reduce the need for new internal APIs, which was a 
primary component of these higher estimated costs. Therefore, the CFPB 
estimates a total upfront cost of $250,000 to $500,000 for small 
depository data providers that choose to build their developer 
interface in-house. Small nondepository data providers are likely to 
have somewhat smaller upfront costs. Based on small entity 
representative feedback, the CFPB estimates that small data providers 
choosing to build their developer interface in-house will incur ongoing 
annual technology costs of $20,000 as well as ongoing staffing costs of 
$45,000 to $91,000.\189\
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    \188\ SBREFA Panel Report at 37-38.
    \189\ The CFPB estimates that small data providers choosing the 
in-house approach would require 500 to 1,000 hours per year of staff 
time by software developers. BLS data from May 2022 shows a mean 
hourly wage for software developers of $63.91. BLS data also show 
that wages account for 70 percent of total compensation for private 
industry workers, leading to a $91.30 estimate for total hourly 
compensation, which was multiplied by the expected total number of 
hours of work required.
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    The Provider Collection contains information on costs for a sample 
of large depository data providers. This complements the information on 
costs for small data providers gathered through the SBREFA process. For 
context, data provider small entity representatives generally may have 
up to a few tens of thousands of accounts, while data providers in the 
Provider Collection have millions of accounts.
    In the Provider Collection, several data providers stated that it 
was difficult to disaggregate the costs of developer interfaces from 
their consumer interfaces and other information technology systems. 
These data providers also generally provided estimates of ongoing 
annual costs or total costs since the deployment of their developer 
interfaces, rather than upfront costs to build an interface. Reported 
estimates of the cost of establishing and maintaining a developer 
interface varied widely, from $2 million to $47 million per year, with 
a median of $21 million

[[Page 74848]]

per year. Of the data providers providing disaggregated estimates, the 
median cost of developer interfaces as a share of the cost of their 
consumer interfaces was 2.3 percent. An additional data provider did 
not provide a disaggregated estimate but reported their developer 
interface constituted a ``small portion of the total consumer-portal 
costs.''
    These data providers are larger and more complex than most data 
providers. Therefore, the CFPB adopts the cost of a compliant developer 
interface per account as the relevant metric for estimating the costs 
for data providers generally. The reported cost of an in-house 
developer interface per customer or account ranges from $0.25 to $8 per 
year, with a median of $3.37 per year, substantially lower than the $24 
per year reported by small entity representatives as the potential cost 
for the contracted services approach. Within the sample, the per 
account cost generally declined as the number of accounts 
increased.\190\ Based on this evidence, the CFPB estimates that annual 
costs per account to maintain an in-house developer interface are 
likely to be approximately $3 for large depository data providers and 
$5 for medium-sized depository data providers. Although the Provider 
Collection sample is relatively limited, the pattern of per-account 
costs declining with the number of accounts suggests that--relative to 
the alternative of contracting for a developer interface--data 
providers developing and maintaining interfaces in-house likely have 
larger upfront fixed costs but smaller ongoing per account costs. These 
estimated costs are generally for depository institutions rather than 
nondepositories. Given feedback from small entity representatives of 
nondepository institutions that would qualify as data providers under 
the proposed rule, the CFPB expects that nondepository data providers 
would generally have less need to integrate across multiple systems and 
would be less likely to have legacy software that is difficult to 
update, resulting in lower costs on average. The CFPB requests 
additional data on the cost of developing and maintaining compliant 
developer interfaces compared to contracting with a service provider.
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    \190\ For the data providers in the Provider Collection that 
provided both cost estimates and numbers of accounts, there was a 
negative correlation coefficient of approximately -0.6 between per 
account costs and number of accounts.
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    The estimates above relate to the costs of developing and 
maintaining a developer interface for data providers without such 
existing interfaces. Covered data providers with existing developer 
interfaces that are not fully compliant with the proposed rule would 
incur smaller costs to modify their interfaces and existing third party 
access agreements to align with the requirements of the proposed rule. 
The cost for such covered data providers would depend on the extent to 
which their developer interfaces do not comply with the requirements of 
the proposed rule. Without granular data on the nature of partially 
compliant interfaces, the CFPB cannot provide a precise estimate of the 
cost of bringing such systems into compliance with the proposed rule. 
However, that cost would generally be a fraction of the cost of 
developing and maintaining a new interface, as described above.
    The CFPB seeks comment or additional data on the extent to which 
existing developer interfaces will need to be modified to meet the 
requirements of the proposed rule and the cost of required 
modifications relative to the cost of establishing a new compliant 
developer interface.
Developing and Implementing Policies and Procedures
    The proposed rule would include disclosure and recordkeeping 
requirements for all covered data providers related to consumer-
authorized data access. The proposed rule would require data providers 
to tally and disclose the number of proper responses divided by the 
total number of queries to their developer interface (the ``response 
rate'') on a monthly basis. The CFPB understands that a variety of 
performance metrics, including the response rate, may be calculated in 
the normal course of operating an API or other digital interface for 
diagnostic purposes. Therefore, the cost of this provision is included 
in the cost of developing and maintaining a compliant developer 
interface estimated above. Data providers may incur an additional 
upfront cost of developing and testing a system to regularly disclose 
required performance metrics on their website. The CFPB estimates that 
this process would take less than 80 hours of staff time at an 
estimated cost of $7,300 per data provider.\191\ The CFPB expects that 
once the disclosure system is implemented it would be maintained at 
minimal incremental cost as part of the overall cost of operating data 
providers' websites.
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    \191\ This estimate was derived from BLS data showing a mean 
hourly wage for software developers of $63.91. BLS data also show 
that wages account for 70 percent of total compensation for private 
industry workers, leading to a $91.30 estimate for total hourly 
compensation, which was multiplied by the expected total number of 
hours of work required.
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    The proposed rule would require data providers to have policies and 
procedures such that the developer interface is reasonably designed to 
ensure that data are accurately transferred to third parties. The CFPB 
expects that data providers would comply with this requirement as part 
of establishing and maintaining a compliant developer interface. 
Therefore, the costs of ensuring that the developer interface is 
reasonably designed to transfer data accurately are included in the 
analysis above.
    The proposed rule would also require data providers to have 
policies and procedures reasonably designed to ensure that the reason 
for the decision to decline a third party's request to access its 
developer interface is communicated to the third party. The 
requirements to inform third parties when and why access was not 
permitted would likely be built into a data provider's developer 
interface, as automated responses to third party data access requests. 
Similarly, the requirements to retain records to demonstrate compliance 
with certain requirements of the proposal would likely be built into a 
data provider's developer interface. As a result, the CFPB considers 
the costs of complying with these requirements as part of the overall 
costs of implementing a compliant developer interface, as described 
above. The CFPB has previously estimated that developing policies and 
procedures to comply with a rule of similar complexity would require a 
one-time cost of $2,500 to $4,300 per data provider, as well as a one-
time cost of $3,000 to $7,600 for a legal and compliance review.\192\ 
Therefore, the CFPB estimates a total one-time cost of developing and 
implementing policies and procedures as required by the proposed rule 
of $5,500 to $11,900 per data provider.
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    \192\ 86 FR 56356, 56556 (Oct. 8, 2021).
---------------------------------------------------------------------------

Indirect Costs
    In addition to the direct costs described above, data providers are 
likely to incur indirect costs as a result of the proposed rule. The 
CFPB expects costs related to negotiating additional agreements with 
third parties relative to baseline as well as changes in the frequency, 
scope, or method of consumer-authorized data access relative to the 
baseline. These changes may have secondary effects on the profitability 
of certain business models or practices, including by facilitating

[[Page 74849]]

competition and enabling new products and services.
Increased Number of Agreements Between Data Providers and Third Parties
    The proposed rule generally would require data providers to grant 
access to their developer interface, except for reasonable denials 
related to risk management or insufficient information. Although the 
proposed rule does not require formal data access agreements, the CFPB 
expects the proposed rule to lead to more third parties requesting and 
being granted access to data providers' developer interfaces relative 
to the baseline and that this is likely to require data providers to 
negotiate more agreements with third parties. In the Aggregator 
Collection responses, aggregators reported that negotiating a data 
access agreement with a data provider could take between 50 and 4,950 
staff hours for business relationship managers, software developers, 
lawyers, compliance professionals, and senior management, depending on 
the complexity of the negotiation. The median estimated time was 385 
staff hours per agreement. The CFPB expects that data providers 
currently spend roughly equivalent time and resources negotiating and 
signing data access agreements at baseline.
    These costs are likely to decrease under the proposed rule relative 
to the baseline because many features of data access agreements would 
be regulated by the proposed rule and not subject to negotiation, 
including requirements for interface reliability, the scope of data 
accessible via the interface, authorization procedures, and the 
duration of access to consumers' covered data. One firm in the 
Aggregator Collection stated that in cases where data providers agree 
to use existing industry-defined standards there is essentially no need 
for negotiation. The CFPB expects that under the proposed rule nearly 
all data providers will use standardized agreements and the costs of 
establishing data access will generally be limited to ensuring third 
party risk management standards are satisfied and reviewing the 
agreements. The CFPB expects that this process will require 80 staff 
hours on average, representing approximately $6,800.\193\ These costs 
may be further reduced if industry accreditations or standards develop 
which streamline data providers' required efforts on third party risk 
management. While some data providers and third parties may choose to 
negotiate customized data access agreements, they will generally only 
do so when the perceived benefits exceed the costs described here. 
Because the choice to negotiate a costly but more customized data 
access agreement is a business decision not required by the proposed 
rule, the additional costs of doing so are outside the scope of this 
analysis.
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    \193\ This estimate was derived from BLS data showing a mean 
hourly wage for compliance officers ($37.01), general and operations 
managers ($59.07), lawyers ($78.74), and software developers 
($63.91), for an average hourly wage of $59.68. BLS data also show 
that wages account for 70 percent of total compensation for private 
industry workers, leading to an $85.26 estimate for total hourly 
compensation, which was multiplied by the expected total number of 
hours of work required.
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    The total cost of negotiating additional agreements will depend on 
the difference between the number of agreements that would be 
negotiated under the baseline and the number that would be negotiated 
under the proposed rule. Because the consumer-authorized data system is 
developing rapidly, it is not possible to precisely estimate the number 
of additional connections that would be caused by the proposed rule. 
However, in the near term, the CFPB anticipates that most data 
providers will continue to offer third parties access to consumer-
authorized data through specialized intermediaries, as they would have 
under the baseline. As a result, the CFPB expects that, on average, 
large data providers will need to negotiate 10 or fewer additional data 
access agreements in the years immediately following implementation of 
the proposed rule, at a maximum cost of $68,000 per large data 
provider. In contrast, smaller entities are likely to rely on core 
banking providers or other vendors to negotiate aspects of the 
agreements on their behalf at minimal incremental cost. Over time, data 
providers are likely to negotiate additional data access agreements due 
to entry by new third parties and other changes in the market.\194\ The 
CFPB requests comment on how the proposed rule is likely to change both 
the cost of establishing data access agreements and the number of data 
access agreements negotiated by data providers.
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    \194\ For example, the proposed rule aims to accelerate the 
development and adoption of qualified industry standards covering 
myriad aspects of open banking. This would likely reduce the 
frictions and costs associated with establishing and maintaining 
connections between data providers and third parties, potentially 
increasing the number of access agreements negotiated by data 
providers.
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Prohibition on Fees for Access
    The proposed rule would not permit data providers to charge fees 
for the required interfaces or for access to covered data through their 
interfaces. To the extent that data providers are currently charging 
such fees, the proposed rule would eliminate these revenues. Based on 
the Aggregator Collection, the Provider Collection, and its market 
research, the CFPB understands that fees for consumer and third party 
access are currently rare.
    The CFPB understands that third parties have in some cases made 
payments to data providers to incentivize data providers that are 
reluctant or unable to provide a developer interface of sufficient 
quality sufficiently quickly. While rare in the current market, the 
proposed rule would eliminate such fees that may have been charged in 
the future under the baseline.
    The CFPB does not have representative data on the prevalence or 
size of payments to data providers and therefore cannot precisely 
estimate the cost of eliminating them. However, as described above, the 
information available to the CFPB indicates that few data providers 
currently charge third parties for access to their interfaces and that 
the total cost to data providers of eliminating such charges would be 
minimal.
More Frequent Access--Third Parties Allowed To Make More Frequent Data 
Queries
    Based on responses to the Provider Collection, the CFPB is aware 
that covered data providers sometimes impose access caps, such as 
limiting the number of allowable data requests or the frequency with 
which authorized third parties can access consumer data. For example, 
the CFPB understands that data providers cap the number of data 
requests per day per connection. The proposed rule would generally 
prohibit a data provider from unreasonably restricting the frequency 
with which it receives and responds to requests for covered data from 
an authorized third party through its developer interface. All else 
equal, this is likely to increase total data requests and may therefore 
increase digital infrastructure costs for covered data providers 
relative to baseline.\195\ This increase is likely to be larger for 
data providers with more restrictive access caps at baseline. The CFPB 
expects that for most data providers, the increase in traffic due to 
such increases in the number of data requests will generally be more 
than offset by declines in screen scraping, which the CFPB understands 
to typically involve heavier traffic loads

[[Page 74850]]

per request than requests through a developer interface. A small number 
of large data providers have already restricted screen scraping and may 
experience net increases in developer interface traffic. In general, 
the CFPB expects that incremental costs from increased data requests 
are likely to be minimal on a per-account basis. The CFPB requests data 
or other information that would inform its estimates of the cost of 
additional data requests through a developer interface.
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    \195\ As discussed in the Benefits to data providers section, 
other features of the proposed rule are likely to decrease the 
frequency and scope of data requests and therefore digital 
infrastructure costs for covered data providers.
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Reduced Information Advantages
    Through their role in providing financial products and services, 
data providers possess ``first party'' data on the accounts held by 
their customers. These data are a valuable source of information for 
data providers in developing, pricing, and marketing products and 
services, but authorized data access may reduce this information 
advantage. The proposed rule would generally increase third party 
access relative to the baseline and thus diminish data providers' 
informational advantages from first party data. This may enable third 
parties to more effectively compete with products or services offered 
by data providers, potentially limiting the prices data providers can 
charge for their own products and services or reducing data providers' 
market shares or data providers' profits. For example, the CFPB 
understands that an important use case for consumer-authorized 
financial data is transaction-based underwriting. At baseline, many 
data providers sell credit products to their depositors. To the extent 
that the proposed rule facilitates entry into the lending market or 
improves the quality of the products and services offered by 
nondepository lenders or other depository lenders that use consumer-
authorized data, data providers may lose market share and therefore 
profits. As another example, consumer-authorized data sharing is likely 
to facilitate faster new account openings. As it becomes easier for 
consumers to compare account terms, transfer recurring payments, move 
funds, and have their identity verified, depository data providers may 
face pressure to pay higher deposit rates or make costly investments in 
service quality in order to retain deposits, as discussed in the 
Benefits to Consumers section.
    In general, accurately predicting how changes in the availability 
of consumer-authorized financial data will change the structure of the 
market for consumer financial services or how changes in market 
structure will impact the profitability of individual firms or 
industries is very difficult, in large part because firms that are data 
providers in some cases also operate as third parties accessing data 
from other data providers, and the CFPB expects more data providers to 
act as third parties over time. As a result, the CFPB is not able to 
quantify the impacts of reduced informational advantages that stem from 
the proposal. The CFPB requests additional data or information that 
would inform this analysis.
    The proposed rule is likely to increase the quality of services 
that use consumer-authorized financial data to facilitate competition, 
including by comparing or recommending products or services to 
consumers. This may impact data providers. For example, a consumer 
might use a comparison shopping service that would recommend credit 
cards likely to minimize their costs from interest and fees or maximize 
their benefits from rewards programs given their historical spending 
patterns. The CFPB is not able to accurately predict how many firms 
would develop services that facilitate competition in this way, how 
many consumers would opt in to such services, or how the availability 
of such services would impact individual firms or industries. The CFPB 
requests any additional data or information that would inform its 
analysis of this impact on data providers.
Costs to Third Parties
    Third parties would be required to modify existing procedures, so 
they are consistent with the proposal's authorization procedures for 
accessing covered data on behalf of a consumer, such as providing the 
authorization disclosure; implementing the limitations on data 
collection, use, and retention; developing mechanisms for revocation of 
authorization; providing the annual reauthorization of access; and 
executing record retention requirements. In addition to these upfront 
and ongoing compliance costs, the proposed rule may impose further 
costs on third parties through the transition away from screen scraping 
access and restrictions on data use and retention. Potential effects of 
the new financial data processing products or services definition are 
also discussed.
Implementing Mechanisms for Revocation of Authorization
    The proposed rule would require third parties to establish and 
maintain systems that could receive data access revocation requests, 
track duration-limited authorizations, and delete data when required 
due to revoked authorizations, lapsed authorizations, or because 
retaining the data is no longer reasonably necessary. Third parties 
would also need to retain records as required by the proposed rule. 
Many of these requirements overlap with the requirements of other State 
or international data privacy laws. For example, third parties that 
operate in the State of California and have gross annual revenues 
greater than $25 million may already have similar systems if they are 
subject to the California Consumer Privacy Act (CCPA),\196\ which 
requires that businesses delete consumer personal data upon consumer 
request. These third parties would likely need to modify their systems, 
incorporate authorization duration limits, and process more revocation 
requests, but they would likely have lower costs than third parties 
that must establish such a system from scratch. The CFPB estimated in 
the SBREFA Panel Report that establishing and maintaining an 
appropriate data system would cost up to $75,000 based on analysis of 
the Standardized Regulatory Impact Assessment for the CCPA.\197\
---------------------------------------------------------------------------

    \196\ Cal. Civ. Code section 1798.198(a) (2018).
    \197\ The Standardized Regulatory Impact Assessment for the CCPA 
estimated that the average technology cost would be $75,000. 
However, the CFPB estimates that the cost for many third parties 
would be lower, as the CCPA figure was based on a survey of the top 
one percent of California businesses by size (those with more than 
500 employees), and the CCPA has more requirements than the proposed 
rule. See Off. of the Att'y Gen., Cal. Dep't of Just., Standardized 
Regulatory Impact Assessment: California Consumer Privacy Act of 
2018 Regulations (Aug. 2019), https://dof.ca.gov/wp-content/uploads/sites/352/Forecasting/Economics/Documents/CCPA_Regulations-SRIA-DOF.pdf.
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    As described in the SBREFA Panel Report, several small entity 
representatives provided cost estimates of implementing deletion 
requirements. At the low end, one third party small entity 
representative that had implemented deidentification and deletion 
systems stated that it took between 240 and 480 hours,\198\ and another 
third party small entity representative stated that it developed a 
system to comply with the CCPA in about 480 hours. At the high end, one 
third party small entity representative estimated that building a 
system for information deletion would take 1,000 hours. If a third 
party chose not to establish a system to implement the deletion 
requirements of the proposed rule and instead chose to manually delete 
data, the CFPB understands that the time cost would be substantially

[[Page 74851]]

higher: one third party small entity representative explained that, as 
an organization of fewer than 50 people, complying with a single 
deletion request could require 480 hours. Based on this feedback, the 
CFPB estimates that the cost of implementing deletion requirements 
would be between $21,900 and $91,300.\199\ The CFPB expects that the 
cost would be lower for third parties that already comply with existing 
data privacy laws. The CFPB requests additional data or other 
information to further refine this estimate. Third parties that do not 
retain any consumer-authorized data would be unaffected by these 
requirements.
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    \198\ The small entity representative reported that the task 
took its team two to four weeks. Based on other small entity 
representative team sizes, the CFPB assumes that the team included 
three people.
    \199\ The CFPB assumes that implementing deletion requirements 
would require between 240 and 1,000 hours of work by a software 
developer. The cost estimate was derived from BLS data showing a 
mean hourly wage for software developers of $63.91. BLS data also 
show that wages account for 70 percent of total compensation for 
private industry workers, leading to a $91.30 estimate for total 
hourly compensation.
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Annual Reauthorization Process
    The proposed rule would limit the duration of third party 
collection of covered data to no more than one year after a consumer's 
most recent authorization. Third parties would be required to obtain a 
new authorization from the consumer before the first anniversary of the 
consumer's most recent authorization to continue to collect the 
consumer's covered data without disruption. Because the new 
authorization would have the same legal requirements as the first 
authorization, most of its implementation costs would be captured by 
the costs described above for the initial authorization and data 
retention systems. The CFPB expects that reauthorization reminders will 
typically be delivered electronically--such as a within-app 
notification or an email--at minimal additional direct cost.
    The reauthorization and retention requirements may limit the 
quality of data available for product improvement or other permissible 
uses of data. Some third parties may experience indirect costs due to 
service disruptions if they do not obtain a new authorization from the 
consumer before the anniversary of the consumer's most recent 
authorization, as they would not be able to request the consumer's data 
from data providers until the new authorization was obtained if more 
than one year has passed since the most recent authorization. Any gaps 
in the third party's collection of consumer data would likely be filled 
once it obtains the new authorization, as the third party could then 
access two years of retrospective data.
    The costs associated with the reauthorization requirement will 
depend on the third party's business model. Two small entity 
representatives suggested that periodic reauthorization requirements on 
third parties could lead to reduced customer retention. One small 
entity representative stated that this would ``frustrate'' consumers, 
and another stated that only 0.32 percent of its users prompted to 
reconnect to their bank account ever did so. Reauthorization 
requirements created frictions for third parties in the United 
Kingdom's open banking regime after the implementation of a 90-day 
reauthorization requirement. One UK trade association estimated an 
attrition rate between 20 percent and 40 percent, while another trade 
association found an attrition rate between 35 percent and 87 
percent.\200\ These attrition rates may be different than those 
expected under the proposed rule because, on the one hand, a 90-day 
reauthorization requirement is more burdensome than an annual 
reauthorization requirement, but on the other hand, more consumers may 
still be actively using a product or service after 90 days than after 
one year and so may be more likely to reauthorize access. The CFPB 
expects that, while some third parties would incur costs from consumer 
attrition, third parties will be more likely to obtain a new 
authorization from a customer when that relationship is more valuable, 
and the reauthorization process will be relatively easy for consumers 
who wish to continue the relationship. These factors will generally 
limit the cost of disruptions due to the reauthorization requirements, 
particularly for third parties providing the most valuable services. 
The CFPB does not have data to estimate the costs to third parties of 
lost customers due to the annual reauthorization requirements.
---------------------------------------------------------------------------

    \200\ See Fin. Conduct Auth., Changes to the SCA-RTS and to the 
guidance in `Payment Services and Electronic Money--Our Approach' 
and the Perimeter Guidance Manual (Nov. 2021), https://www.fca.org.uk/publication/policy/ps21-19.pdf.
---------------------------------------------------------------------------

Providing Authorization Disclosure and Certification Statement
    The proposed rule would require third parties to provide the 
authorization disclosure and certification statement when seeking to 
access covered data. When a third party seeking authorization uses a 
data aggregator to assist with accessing covered data on behalf of a 
consumer, the proposed rule would require the data aggregator to make 
its own certification statement to the consumer, though both the 
aggregator and third party certifications would be permitted to be made 
in the same disclosure. The CFPB expects that, in many cases in the 
market today, data aggregators would provide the required authorization 
disclosure and certification statement on behalf of third parties 
seeking authorization. However, some third parties seeking 
authorization, including those that do not partner with data 
aggregators, may instead provide the authorization disclosure and 
certification statement through their own systems.
    For data aggregators and other third parties that choose to provide 
the authorization disclosure and certification statement through their 
own systems, the CFPB estimates that building such a system would 
require approximately 1,000 hours of work by software developers or 
similar staff. This estimate is based on cost estimates in other 
consumer financial markets related to requirements for tailored 
disclosures provided at service initiation.\201\ The CFPB estimates 
that this would result in a one-time cost for a third party of $91,300. 
However, if third parties already provide disclosures at authorization 
under the baseline, the costs of modifying these disclosures to satisfy 
the proposal's requirements may be reduced. One data aggregator 
stakeholder stated that modifying the content of its existing 
disclosures would involve 30 to 40 hours of employee time, representing 
an equivalent cost for a third party of between $2,700 and $3,700.\202\
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    \201\ 82 FR 54472, 54823 (Nov. 17, 2017).
    \202\ This estimate was derived from BLS data showing a mean 
hourly wage for software developers of $63.91. BLS data also show 
that wages account for 70 percent of total compensation for private 
industry workers, leading to a $91.30 estimate for total hourly 
compensation, which was multiplied by the expected total number of 
hours of work required.
---------------------------------------------------------------------------

    Data aggregators may pass through these costs to third parties that 
contract with them. One data aggregator stated in its response to the 
Aggregator Collection that disclosures for third parties that contract 
with data aggregators would be largely uniform and easily adapted, and 
the CFPB anticipates that this will be the case under the proposed 
rule. The CFPB does not have data to estimate these costs. However, 
because data aggregators' costs would be spread across many third 
parties, the CFPB expects the burden of these requirements on any 
single third party that contracts with data aggregators to be small.

[[Page 74852]]

Record Retention
    The CFPB understands that many third parties already retain records 
related to consumer data access requests. The proposed rule would 
require third parties to retain records that demonstrate compliance 
with the proposed rule, including a copy of the authorization 
disclosure and, if a data aggregator accessed consumer-authorized data, 
a copy of the certification statement. The costs of satisfying these 
requirements would be captured by the one-time costs to implement the 
revocation, use, and retention requirements. The three-year record 
retention requirement of the proposed rule would impose limited 
additional electronic storage costs.
Policies and Procedures
    To implement the requirements of the proposed rule, third parties 
would need to develop and maintain policies and procedures in several 
distinct areas to ensure compliance with the proposed rule. These 
include (1) applying existing information security programs to their 
systems for the collection, use, and retention of covered data, (2) 
ensuring the accuracy of the information that they collect, (3) 
governing the limits on collection, use, and retention of consumer-
authorized information, and (4) record retention requirements. The CFPB 
understands that all or most authorized third parties and data 
aggregators are currently subject to the GLBA Safeguards Framework and 
so they already have policies and procedures regarding information 
security programs and would have lower costs for developing and 
maintaining similar requirements of the proposed rule. However, a small 
portion of third parties may need to develop new GLBA-compliant systems 
and would face greater costs. In other consumer financial markets, the 
CFPB has estimated that nondepository institutions would face a one-
time cost of $4,300 to develop new policies and procedures and a one-
time cost of $3,900 for a legal/compliance review.\203\ Assuming 
comparable costs for the requirements of the proposed rule yields a 
total cost of roughly $8,200 for developing and implementing policies 
and procedures. Maintaining these policies and procedures once they are 
implemented is likely to involve limited ongoing costs for third 
parties.\204\
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    \203\ 86 FR 56356, 56556 (Oct. 8, 2021).
    \204\ SBREFA Panel Report at 12.
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Transition Away From Screen Scraping
    The CFPB expects that third parties may face indirect costs from 
the transition away from screen scraping under the proposed rule. At 
baseline, screen scraping is a frequently used method of accessing 
consumer data: in 2022, roughly half of data access attempts by third 
parties in the Aggregator Collection were made through screen scraping. 
However, the share of access attempts made through screen scraping has 
declined by approximately one-third since 2019. The CFPB expects that 
screen scraping would continue to decline for non-covered financial 
products as data providers and third parties generally transition to 
developer interfaces for third parties. The CFPB expects that third 
parties would no longer use screen scraping to access covered financial 
data once data providers have compliant interfaces for third parties. 
While the CFPB expects data access volumes and the number of 
connections between third parties and data providers to increase as a 
result of the proposed rule, relative to the baseline third parties may 
incur additional costs related to contracting with data providers, as 
well as costs related to demonstrating to data providers the 
sufficiency of their risk management practices.
    In the SBREFA process, multiple small entity representatives 
expressed that the transition away from screen scraping would limit 
data accessibility. The proposed rule would not apply to non-covered 
data. Relative to the baseline, the CFPB does not expect the transition 
away from screen scraping to negatively impact data availability. The 
CFPB requests comment on any specific data fields that may be less 
available due to the transition away from screen scraping, and the 
specific impacts of those changes.
    At baseline, some third parties use screen scraping as a back-up 
access method when other data access systems are inoperable. The need 
for a back-up access method would be reduced under the proposed rule 
because the proposed rule would improve the reliability of data access 
systems, but in the current system at least one small entity 
representative stated that customers lose access to the small entity 
representative's services when access to data providers' interfaces is 
unavailable. The value of screen scraping as an alternative option may 
be limited by its relatively low success rates: in the Aggregator 
Collection, 40 percent of initial account connection attempts made 
through screen scraping were successful in 2022, compared to 51 percent 
of initial account connection attempts made through interfaces for 
third parties. The CFPB does not have data to quantify any net change 
in data access reliability stemming from the combination of reduced 
screen scraping and increased availability and reliability of 
interfaces for third parties. The CFPB requests data or evidence to 
quantify these potential effects.
    Third parties that previously accessed covered data through screen 
scraping without negotiating the terms of their access with data 
providers would negotiate these terms under the proposed rule. The CFPB 
expects that many of these negotiations would occur between data 
aggregators and data providers, though some negotiations would occur 
between authorized third parties that do not contract with data 
aggregators and data providers. As described in the Costs to Data 
Providers section, the CFPB estimates that the cost of negotiations 
between data aggregators and data providers would be $6,800. One data 
aggregator suggested in its response to the Aggregator Collection that 
the cost of negotiation could fall by 80 percent under the proposed 
rule, as 60 percent of work hours for employees involved in 
negotiations are spent on topics that would be regulated by the 
proposed rule and nonnegotiable, and another 20 percent of work hours 
are spent on topics that would be covered by industry standards.
    Third parties may be denied data access based on risk management 
concerns or other permissible grounds. The CFPB expects that third 
parties that comply with the data security requirements of the proposed 
rule or the GLBA Safeguards Framework would not be denied access to 
data providers' interfaces, and so very few third parties would incur 
costs related to this provision of the proposed rule.
Restrictions on Use and Retention
    Under the proposed rule, third parties would be required to limit 
their collection, use, and retention of covered data to what is 
reasonably necessary to provide the consumer's requested product or 
service. These limitations could reduce some existing uses of both 
identifiable and deidentified consumer data by third parties, including 
the sale of covered data and targeted advertising using covered data. 
The proposed deletion requirements would also reduce the value of data 
available for product improvement. Several third party small entity 
representatives highlighted how consumer data can enable the 
development of new products and services and can inform research and 
public policy, even when only deidentified data are used for these 
secondary purposes. Furthermore, firms in the Aggregator Collection 
reported using consumer data for functions other

[[Page 74853]]

than transmitting data to data recipients, including the improvement of 
existing products, the development of new products, and risk management 
assessments. The proposed rule may limit third parties' use of 
consumer-authorized covered data for some of these purposes, though 
third parties can continue to use data that they generated in providing 
their products and services for these purposes.
    The reduction in available data may eliminate or lessen the 
profitability of certain business models. Third parties that generate 
revenue from sharing covered data with fourth parties--such as firms 
with no authorization to access data from the consumer--would lose that 
source of revenue. Though the CFPB does not have data on the number of 
third parties that share covered data or the amount of revenue 
generated by sharing consumer data, the CFPB notes that a survey of 
German app developers after the European General Data Protection 
Regulation (GDPR) was implemented found that while the share of app 
developers selling data was small, nearly all of the developers that 
sold data experienced a decline in revenue post-GDPR.\205\ Third 
parties that use covered data for internal marketing of other products 
and services may also lose a source of revenue. The CFPB does not have 
data to quantify this impact.
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    \205\ Rebecca Jan[szlig]en et al., GDPR and the Lost Generation 
of Innovative Apps, Nat'l Bureau of Econ. Rsch. Working Paper No. 
30028 (May 2022), https://www.nber.org/papers/w30028.
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New Financial Data Processing Products or Services Definition
    The CFPB's preliminary view is that the activities covered by the 
proposed new financial data processing products or services definition 
in 12 CFR part 1001 are already within the scope of the CFPA's 
definition of financial product or service. As a result, the CFPB does 
not expect the new definition to impose costs on covered persons. 
However, to the extent that there are firms offering products or 
services that are within the new definition but outside of the existing 
financial product or service definition, the new definition could 
impose some potential costs. Such firms would be subject to the CFPA 
and its prohibition on unfair, deceptive, or abusive acts or practices, 
including potential enforcement by the CFPB. Under the baseline, the 
CFPB expects that such firms would already be subject to a prohibition 
on unfair or deceptive acts or practices under section 5 the Federal 
Trade Commission Act.\206\ Relative to the baseline, the new definition 
would add potential enforcement against unfair and deceptive acts or 
practices by the CFPB and require firms to be compliant with the 
prohibition on abusive acts or practices. Given the overlap with 
existing prohibitions, the CFPB expects the potential costs would be 
limited, and would include developing and maintaining policies and 
procedures to ensure compliance with the prohibition on abusive 
practices for firms that are not compliant with the CFPA at baseline. 
The CFPB does not have data to quantify these potential costs. The CFPB 
requests comment on whether any firms offer products or services that 
would be covered by the new definition but fall outside the definition 
of financial product or service, and if so, what potential costs those 
firms may face.
---------------------------------------------------------------------------

    \206\ 15 U.S.C. 45.
---------------------------------------------------------------------------

2. Costs to Consumers
    The proposed rule may increase costs for data providers and third 
parties, potentially leading to higher prices for consumers or reduced 
access to certain products or services. The proposed rule is likely to 
increase the availability of consumer-authorized data overall. While 
this may benefit many consumers, it could lead to higher credit costs 
for some consumers with data indicative of higher risk if the use of 
this data becomes standard for underwriting purposes. The proposed rule 
would also require consumers to reauthorize access to their financial 
data annually, which involves relatively minor costs. In addition, 
consumers may incur costs because of unintentional lapses in 
authorization. Finally, restrictions on secondary use of data may 
reduce revenues for some third parties, leading to changes in product 
offerings or pricing.
Changes in Industry Structure
    Data providers would face additional compliance costs as a result 
of the proposed rule. Some of these costs may be passed on to consumers 
in the form of higher prices for credit, lower deposit rates, or higher 
account fees. The CFPB does not have the data necessary to determine 
the extent to which additional compliance costs may be passed through 
to consumers, which depends on a number of factors including market 
competition.\207\
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    \207\ To the extent that the costs incurred by data providers 
and third parties as a result of the proposal are fixed costs, the 
CFPB expects that those costs would not be passed on to consumers in 
the form of higher prices. The CFPB does not have information to 
estimate what proportion of these costs will be fixed or variable; 
for example, while some providers may incur a fixed cost of building 
an interface themselves, others may pay a service provider for use 
of an interface on a per-account basis.
---------------------------------------------------------------------------

    The proposed rule would exempt depository data providers that have 
not established a consumer interface. While it is possible that some 
institutions may choose to cease operations of or decide against 
establishing a consumer interface rather than bringing their interfaces 
into compliance with the proposed rule, the CFPB expects that this 
would be very rare. Ceasing to operate an existing interface for 
consumers would likely be highly disruptive to customers or may 
increase other customer service costs for data providers by more than 
the potential costs of complying with the proposal. The CFPB does not 
have the data to determine how many data providers might decide not to 
operate a consumer interface as a result of the proposal.
    Many of the largest depository data providers either already offer 
developer interfaces that meet many of the requirements of the proposal 
or are developing such interfaces, and thus their additional costs of 
complying with the proposed rule would be limited. While the CFPB does 
not have information to precisely estimate the number of consumers with 
accounts at such data providers, the available data suggest that the 
number is large. The Provider Collection indicates that at least 51 
million consumers have connected accounts to third parties through 
credential-free developer interfaces. This count of 51 million 
consumers likely understates the true number of consumers who have 
access to credential-free interfaces for two reasons. First, it does 
not include the consumers at institutions in the Provider Collection 
who have access to, but have not yet connected to a developer 
interface. Second, it does not include consumers at other 
institutions--not included in the Provider Collection--that have 
established developer interfaces that meet many of the requirements of 
the proposal. It could, however, count consumers more than once if they 
have an account at more than one institution included in the Provider 
Collection. Overall, the CFPB expects that substantially more than 51 
million consumers already have accounts at institutions that would face 
more limited costs of complying with the provisions. Consumers who only 
have accounts at these institutions are likely to incur minimal costs 
passed on by data providers due to the proposed rule because the 
institutions where they have accounts will face limited costs.

[[Page 74854]]

Effects of Greater Information Sharing
    If finalized, the proposed rule would enhance third party access to 
consumers' financial data, which could be used in third parties' credit 
underwriting decisions. The ability for firms to screen customers using 
information generally increases total value in the market but may 
transfer value from some consumers to firms. Some consumers would 
likely benefit, but other consumers may be worse off. While the CFPB 
understands that the use of cash-flow data for underwriting to identify 
consumers who are a higher risk than traditional credit scores would 
predict is not common, it is possible that the market will evolve to 
use cash-flow data in this way as it becomes more accessible. As a 
benefit, increased information about consumers could lead to some 
consumers being offered cheaper credit, if, for example, the 
information accessed from data providers is viewed by third parties as 
indicating that the consumer is a lower credit risk than a traditional 
credit report would reveal. More information, however, could result in 
some consumers being charged higher prices or not being offered credit 
if the information reveals what a lender views as a signal that a 
consumer is a higher credit risk than it would have assessed without 
the consumer-authorized information.\208\ Even though it would be the 
consumer's choice whether to authorize access to their covered data, it 
is possible that a creditor would view a consumer's decision not to 
authorize the sharing of their data as a negative signal of credit risk 
and raise the price of credit or refuse to offer a loan.\209\
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    \208\ For example, Jansen et al. (2023) study an opposite 
shock--the removal of information, instead of the addition--and find 
that removing bankruptcy information from credit reports 
redistributes consumer surplus from consumers who have never 
experienced bankruptcy to consumers with a previous bankruptcy. Mark 
Jansen et al., Data and Welfare in Credit Markets (June 15, 2023), 
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4015958. Nelson 
(2023) finds that limiting the information that credit card issuers 
were able to use decreased prices for some high-risk borrowers and 
increased prices for some low-risk borrowers, but on aggregate 
raised consumer surplus. These are two examples of how the removal 
of information that can be used in crediting decisions may shift 
surplus towards consumers who appear to have lower repayment risk 
after the information removal. Scott Nelson, Private Information and 
Price Regulation in the US Credit Card Market, Univ. of Chic. Booth 
Sch. of Bus. (Aug. 4, 2023), https://faculty.chicagobooth.edu/-/media/faculty/scott-nelson/research/private-information-and-price-regulation-in-the-us.pdf. The CFPB expects that the following 
effects would occur under the proposed rule: third parties would 
have access to more information which would increase total surplus 
and would likely increase surplus for those who appear to have lower 
repayment risk with the additional information relative to those who 
appear to have higher repayment risk with the additional 
information.
    \209\ He, Huang and Zhou (2023) develop a model in which 
consumers who choose not to share data are worse off under an open 
banking system due to lenders taking opting out of data sharing as a 
sign that a consumer is a high credit risk. Zhiguo He et al., Open 
banking: Credit market competition when borrowers own the data, 
147(2) J. Fin. Econ. at 449-74 (2023), https://doi.org/10.1016/j.jfineco.2022.12.003. Similarly, Babina, Buchak and Gornall (2023) 
develop a model showing that when open banking policies enable the 
addition of banking data to screening or pricing decisions, higher-
cost consumers are worse off even if they opt out of sharing 
information because opting out sends a negative signal to lenders. 
Tania Babina et al., Customer Data Access and Fintech Entry: Early 
Evidence from Open Banking, Stanford Univ. Graduate Sch. of Bus. 
Rsch. Paper (May 12, 2023), https://dx.doi.org/10.2139/ssrn.4071214.
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    Overall, the availability of consumer-authorized data would allow 
lenders to underwrite and price more efficiently. This would likely 
lead to greater credit access overall, with relatively greater access 
or lower prices for lower risk borrowers who share data, but relatively 
less credit access or higher prices for borrowers who are higher risk 
or choose not to share data. The CFPB does not have the data necessary 
to quantify these effects.
Time Cost of Reauthorizing Third Party Access Annually
    Under the proposed rule, a third party would need to limit the 
duration of collection of covered data to a maximum period of one year 
after the consumer's most recent authorization. To collect covered data 
beyond the one-year period, the third party would need to obtain a new 
authorization from the consumer no later than the anniversary of the 
consumer's most recent authorization. The reauthorization process 
should not be more burdensome than the initial authorization 
certification, but consumers would incur a small time cost to 
reauthorize the collection of their data. As discussed in the Costs to 
third parties section, existing evidence suggests that many consumers 
may choose not to reauthorize a third party's access to their covered 
data. The CFPB interprets this evidence as suggesting that many 
consumers do not value the continued use of the third party product or 
service enough to continue authorizing the sharing of their covered 
data to a third party or that, given the quickly evolving market of 
third party products and services, consumers decide to use a different 
app.
Potential Changes in Pricing Models Due to Use and Retention 
Limitations
    Changes that third parties make to their business models as a 
result of the proposal may be passed on to consumers through higher 
prices for services provided by third parties. For example, the CFPB 
understands that some third parties obtain revenue by sharing data that 
consumers provide to them with other third parties or, more commonly, 
sharing marketing information derived from such data. This may allow 
third parties to provide services to consumers free of charge. As 
discussed in the Costs to third parties section, there is evidence that 
firms in Europe that were sharing customers' data experienced a decline 
in revenue after data protection laws were enacted, suggesting that 
they may need to seek alternative sources of revenue.\210\ To the 
extent that the proposal leads to third parties changing their business 
models, it is possible that some third parties will charge consumers 
directly for services that used to be free. The CFPB does not have data 
to estimate the share of consumers impacted or the magnitude of any 
corresponding price increases.
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    \210\ Rebecca Jan[szlig]en et al., GDPR and the Lost Generation 
of Innovative Apps, Nat'l Bureau of Econ. Rsch. Working Paper No. 
30028 (May 2022), https://www.nber.org/papers/w30028.
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3. Benefits to Covered Persons
Benefits to Data Providers
    At baseline, many third parties use screen scraping to access 
consumer data. The CFPB expects that third parties would reduce their 
use of screen scraping under the proposed rule. This is likely to 
benefit covered data providers because screen scraping involves 
security risks and heavy web traffic. By standardizing the terms of 
access and reducing the scope of negotiation, the proposed rule is also 
likely to decrease the per-agreement cost of negotiating data access 
agreements.

Reduced Screen Scraping

    The CFPB understands that credential-based screen scraping creates 
data security, fraud, and liability risks for data providers, 
particularly because the credentials shared to facilitate data access 
also typically can be used to move funds. Furthermore, screen scraping 
can be used to gather data without data providers establishing a 
relationship with third parties or assessing data security risks. The 
CFPB cannot disaggregate fraud costs resulting from credential-based 
screen scraping from general costs of fraud, including measures to 
prevent fraud or insure against fraud-related damages. However, 
depository data providers have reported extensive costs related to 
preventing fraud and unauthorized transactions generally, and 
reimbursing consumers when such fraud occurs. During the

[[Page 74855]]

SBREFA process, one small depository institution reported debit card 
fraud losses of 28 percent of their total revenue. Small entity 
representatives also noted that data providers typically pay premiums 
for insurance against catastrophic fraud losses, with plans typically 
covering losses in excess of $25,000, subject to certain restrictions. 
Through conversations with industry participants, the CFPB understands 
that ATO fraud is the most likely fraud risk that could be exacerbated 
by credential-based data access methods such as screen scraping.\211\ 
In ATO fraud, the fraudster gains access to the consumer's account and 
transfers funds, makes purchases, or opens accounts without 
authorization. The CFPB expects that the reduction in credential-based 
access due to the proposed rule would lower the risk of ATO fraud, 
providing a benefit to data providers through reductions in direct 
liability and decreased fraud insurance premiums, although it is 
unclear how much ATO fraud is attributed to credential-based screen 
scraping. The CFPB does not have sufficient data to estimate how much 
the proposed rule would lower ATO fraud risk and requests comment on 
the potential benefit for data providers. However, even a small 
reduction in ATO fraud risk would have large benefits for data 
providers.\212\
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    \211\ For example, consumers' account credentials may not be 
securely stored by third parties or fraudsters may induce consumers 
to share their credentials by impersonating a legitimate third 
party.
    \212\ For example, based on the Javelin Strategy 2022 Identity 
Fraud Study, a 3 percent reduction in ATO fraud risks would generate 
an expected annual benefit of $340 million for data providers. See 
Javelin Strategy, 2022 Identity Fraud Study: The Virtual 
Battleground (Mar. 29, 2022), https://javelinstrategy.com/2022-Identity-fraud-scams-report.
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    Along with the proposed requirements to access only the data fields 
necessary to provide the specific product or service, the shift from 
credential-based screen scraping to developer interfaces would also 
tend to reduce overall traffic loads on the consumer-facing system and 
may reduce traffic loads overall. The CFPB does not have systematic 
data with which to estimate the net change in web traffic and the 
resulting decrease in necessary expenditures on digital infrastructure. 
As discussed above, the CFPB understands that the incremental cost of 
additional web traffic is small, and that reasonably anticipated 
reductions in traffic are likely to provide minimal benefits to data 
providers.

Reduced Per-Agreement Negotiation Costs and More Standardized Terms of 
Access

    The CFPB understands that negotiating access agreements with third 
parties is often resource intensive for data providers. In the 
Aggregator Collection responses, aggregators reported that negotiating 
an access agreement with a data provider could take between 50 and 
4,950 staff hours of business relationship managers, software 
developers, lawyers, compliance professionals, and senior management, 
depending on the complexity of the negotiation. The median estimated 
time was 385 staff hours per agreement. Based on these responses, the 
CFPB estimates a total cost of between $4,260 and $422,000 which varies 
depending on the complexity of the negotiation, with a median cost of 
around $32,825.\213\ Although these estimates were provided by data 
aggregators, the CFPB expects that these costs are also representative 
for data providers at baseline.
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    \213\ This estimate was derived from BLS data showing mean 
hourly wages for compliance officers ($37.01), general and 
operations managers ($59.07), lawyers ($78.74), and software 
developers ($63.91), which, assuming an equal division of hours 
across these occupations, yields an average composite hourly wage of 
$59.68. BLS data also show that wages account for 70 percent of 
total compensation for private industry workers, leading to an 
$85.26 estimate for total hourly compensation, which was multiplied 
by the expected total number of hours of work required.
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    For contract negotiations that would have occurred under the 
baseline, the CFPB expects that negotiation costs would decrease under 
the proposed rule because many features of access agreements would be 
regulated by the proposed rule and not subject to negotiation, 
including requirements for interface reliability, interface queries, 
and the scope of data accessible via the interface. One market 
participant stated that in cases where data providers agree to use 
existing industry-defined standards there is essentially no need for 
negotiation and data providers can immediately begin updating their 
developer interfaces in line with the standard specifications. The CFPB 
expects that under the proposed rule nearly all data providers will use 
standardized agreements and the costs of establishing data access will 
be limited to ensuring third party risk management standards are 
satisfied and reviewing the agreements. A non-small entity 
representative third party commenter stated that the negotiation of 
these elements represents approximately 20 percent of total negotiation 
time.\214\ Based on this, the CFPB estimates that negotiations under 
the proposal would require roughly 80 staff hours. The required time 
may decline substantially over time as market participants and other 
stakeholders develop standards for certifying compliance with third 
party risk management standards. While some data providers and third 
parties may choose to negotiate customized access agreements with third 
parties, they will generally only do so when the perceived benefits 
exceed the costs described here. Therefore, the CFPB has preliminarily 
determined that the proposed rule is likely to reduce the cost of 
negotiating and signing an access agreement by $26,000 on average.\215\ 
Under the baseline, data providers would have continued to negotiate 
access agreements with third parties and these benefits would not have 
applied to those agreements. As discussed in the Costs to data 
providers section, the CFPB expects that the proposed rule will cause 
data providers to negotiate additional agreements relative to baseline. 
The cost of additional negotiations is analyzed above.
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    \214\ See https://www.regulations.gov/comment/CFPB-2023-0011-0042 (last visited Oct. 5, 2023).
    \215\ This estimate is based on estimated total hourly 
compensation of $85.26 multiplied by the difference between the 
median expected hours required at baseline, 385 hours, and the 
expected hours required under the proposed rule, 80 hours.
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Restrictions on Third Parties' Use and Retention of Data
    The proposed rule would also have some indirect effects on the 
value of first party data held by data providers. Under the baseline, 
third and first party data are both used for marketing and new product 
development.\216\ The proposed rule would limit third party collection 
of consumer-authorized data to what is reasonably necessary to provide 
the consumer's requested product or service. Third party use and 
retention of covered data would also be subject to that limitation, 
which would limit the availability of covered data for marketing and 
for the development of new products outside the scope of the original 
authorization. While the CFPB does not have data to quantify the 
benefits to data providers, all else equal, this is likely to increase 
the value of first party covered data held by data providers, which 
generally does not have these restrictions.
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    \216\ For example, a firm might target advertising towards 
consumers who qualify for a particular credit product or who are 
likely to be particularly profitable customers or develop new 
products based on insights from a dataset of consumer transaction 
histories.

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[[Page 74856]]

Required Data Security Representations by Third Parties
    The proposed rule would require authorized third parties to 
represent that they have reasonable security practices, in particular 
by representing that they implement the GLBA Safeguards Framework. 
These practices are likely to benefit data providers by increasing 
certainty regarding their potential third party risks, and generally 
would require minimum data security standards among third parties. The 
CFPB expects this to generally reduce the likelihood of data security 
breaches or other incidents, but the CFPB does not have data to 
quantify the size of this benefit.
Benefits to Third Parties
Right To Access Data Through Third Parties
    Under the proposed rule, data providers that have consumer 
interfaces are required to provide data to authorized third parties. 
Third parties would be able to access data from new data providers that 
had not made data available under the baseline. Further, the proposal's 
data reliability requirements would ensure that data access is 
consistently available across all data providers. The CFPB understands 
that, at baseline, connectivity failure rates between third parties and 
data providers are high, in part because many data providers do not 
facilitate data sharing with many third parties, so these requirements 
may lead to large increases in the proportion of consumers who are 
successfully able to share their data under the proposed rule. Firms in 
the Aggregator Collection reported initial connectivity failure rates 
ranging from 28 percent up to 60 percent. The CFPB understands that 
some of these initial connectivity failure rates occur because the data 
provider denies the third party's request for data access, rather than 
because of low interface reliability, and so third parties would be 
able to reach more consumers under the proposed rule's requirement that 
authorized third parties have access to covered data.
Prohibition on Data Access Fees
    The proposed rule prohibits data providers from imposing fees on 
third parties for costs associated with covered data provision. Firms 
in the Aggregator Collection generally did not report paying fees to 
data providers for access to covered data per customer or per interface 
call, though a small number of annual or one-time payments were 
reported. Though these costs are currently limited, the provisions 
would ensure that the absence of fees under the baseline continues in 
the future, providing more certainty to third parties about their costs 
of accessing covered data. The CFPB does not have data to estimate the 
benefit to third parties of this prohibition on fees because of the 
uncertainty in how fees may have evolved under the baseline.
Reduced Negotiation Costs
    As described in the Benefits to data providers part, based on data 
and comments provided by third parties, the CFPB estimates that 
negotiation costs would fall by 80 percent under the proposed rule, or 
an average savings of $26,000 per negotiated connection agreement. This 
would bring about substantial savings for third parties, particularly 
data aggregators. The reduction in negotiation costs could also allow 
additional third parties to enter into access agreements with data 
providers directly, potentially saving on expenses paid to aggregators 
under the baseline.
More Frequent Access to Data
    The proposed rule prohibits covered data providers from 
unreasonably limiting the frequency of third party requests for covered 
data and from delaying responses to those requests. Based on responses 
to the Provider Collection and conversations with industry 
participants, the CFPB is aware that some large covered data providers 
that offer developer interfaces currently impose access caps. Third 
parties would benefit from the ability to access consumer data as often 
as is reasonably necessary to provide the requested service. One firm 
in the Aggregator Collection reported spending ``significant 
resources'' to manage its traffic in order to avoid access cap limits. 
Additionally, an aggregator in the Aggregator Collection reported 
spending resources to persuade large financial institutions to raise or 
eliminate access caps.
    In addition to reducing costs associated with managing and limiting 
traffic, third party services may become more valuable to consumers 
when third parties can access consumer data more often.\217\ As 
discussed below, the CFPB expects that third party revenue would 
increase from the removal of unreasonable access caps under the 
proposed rule. The CFPB does not have data to quantify these benefits 
for third parties.
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    \217\ For example, an app that warns consumers when the funds in 
their checking account fall below a predetermined threshold is 
generally more valuable to consumers when it can access their 
checking accounts more often.
---------------------------------------------------------------------------

Improved Accuracy of Data
    The proposed rule would require that data providers have policies 
and procedures reasonably designed to ensure the accuracy of data 
transmitted through its interface. In addition, the proposed rule 
provides clarifying standards for several factors that third party 
small entity representatives reported as reducing accuracy, including 
data access reliability, inconsistencies in data field availability and 
formatting, and inaccuracies in screen scraped data.
    The CFPB understands from the Aggregator Collection that access 
caps can prevent consumers from obtaining their most up-to-date data 
when a third party has surpassed its data limit. The removal of 
unreasonable access caps under the proposed rule would reduce such 
issues. The proposed rule would also require that a data provider make 
available the most recently updated covered data that it has in its 
control or possession at the time of a request, further ensuring that 
third parties would be more likely to have up-to-date data than under 
the baseline.
    The transition away from screen scraping may lead to a reduction in 
the number of data fields that third parties can access, as described 
in the Costs to third parties section. However, it would lead to more 
consistency in the data fields that are available across all data 
providers and in data field formatting, and would reduce costs 
associated with ensuring that consumer data are accurate. One 
aggregator reported more frequent inaccuracies for data accessed 
through screen scraping, as well as the need to allocate more resources 
to meet accuracy standards for screen scraped data. The CFPB expects 
that once compliant developer interfaces are established, third parties 
would not screen scrape covered financial data under the proposed rule 
which would reduce the costs associated with maintaining accuracy in 
screen scraped data.
    Costs associated with maintaining accuracy in consumer data will 
not be eliminated altogether, as the proposed rule would require that 
third parties ensure that covered data are accurately received from 
data providers, and accurately provided to other third parties, if 
applicable. The CFPB expects that the increased accuracy of data 
received from data providers would simplify third party procedures for 
meeting data accuracy standards. Third party products and services are 
likely to become more valuable to consumers when data received from 
data providers is more accurate and reliable. As

[[Page 74857]]

discussed below, the CFPB expects that this would increase third party 
revenue.
Improved Service Quality Due to Improved Data Access
    As discussed in the Benefits to third parties: Prohibition on data 
access fees section, the proposed rule would prevent data providers 
from charging fees to consumers or third parties for access to covered 
data, guarantee access to data from all non-exempted covered data 
providers through compliant developer interfaces that meet reliability 
standards, eliminate unreasonable access caps, and improve the accuracy 
of received data. These effects reduce third party costs of providing 
services to consumers and improve the quality of the services that they 
can provide. The CFPB expects that the ability to provide more valuable 
services to consumers at a lower cost would increase profits for 
existing third parties and lead to increased entry into the market for 
third party services.\218\
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    \218\ Third parties may experience an increase in investment 
under the proposed rule, in addition to a reduction in costs and 
improvement in service quality. Babina, Buchak, and Gornall (2022) 
study open banking polices adopted across 49 countries and find that 
fintechs, which include third party recipients of data, raised 
significantly more funding from venture capital following the 
implementation of open banking policies that require banks to share 
data with third parties. See Tania Babina et al., Customer Data 
Access and Fintech Entry: Early Evidence from Open Banking, Stanford 
Univ. Graduate Sch. of Bus. Rsch. Paper (rev. May 2023), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4071214.
---------------------------------------------------------------------------

    The proposed rule is likely to enhance third party access to 
consumers' financial data, which could be used in third parties' credit 
underwriting decisions. Access to this data is likely to allow lenders 
to better differentiate between borrowers with different likelihoods of 
repayment and charge prices that are more aligned with potential 
borrowers' repayment risk, increasing underwriting profitability. As an 
example, the CFPB understands that access to consumer financial data 
enables some third party lenders to incorporate information about 
consumers' cash flow (i.e., depository account inflows and outflows) 
into their underwriting models. Industry research has shown that cash 
flow is predictive of serious delinquency, and that models including 
cash flow can distinguish between the repayment risks of consumers with 
similar traditional credit profiles.\219\ The CFPB expects that some 
third party lenders would be able to identify and reach more consumers 
with low repayment risk under the proposed rule, and may therefore 
experience an increase in profits. The CFPB does not have data to 
quantify these benefits for third parties.
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    \219\ One credit scoring company found that adding cash flow 
data to its traditional model improved predictiveness by 5 percent 
for consumers with thin or new credit profiles. Supporting this 
finding, FinRegLab studied six non-bank lenders in the current 
system and found the cash flow variables in their underwriting 
models were predictive of serious delinquency. See Can Arkali, Icing 
on the Cake: How the FICO Score and alternative data work best 
together, FICO Blog (June 2023), https://www.fico.com/blogs/icing-cake-how-fico-score-and-alternative-data-work-best-together; 
FinRegLab, The Use of Cash-Flow Data in Underwriting Credit: 
Empirical Research Findings (July 2019), https://finreglab.org/wp-content/uploads/2019/07/FRL_Research-Report_Final.pdf.
---------------------------------------------------------------------------

Reduced Costs of Establishing and Maintaining Screen Scraping Systems
    The CFPB expects that third parties would generally cease screen 
scraping for covered financial data under the proposed rule. Based on 
the Aggregator Collection, the CFPB understands that maintaining screen 
scraping systems is more costly than maintaining developer interface 
connections. The reported ratio of staff hours spent on maintaining 
screen scraping data access to staff hours spent on maintaining 
interface data access ranged between 2.5 and 12. For aggregators that 
separately reported costs of maintaining data provider connections 
through screen scraping and interfaces, the dollar cost of screen 
scraping ranged between $1.6 million and $7 million, or between $0.0005 
and $0.0216 per access attempt; for interfaces, the reported dollar 
cost was between $1.5 million and $1.6 million, or between $0.0001 and 
$0.0194 per access attempt. Each request made through a developer 
interface rather than through screen scraping leads to expected savings 
between $0.0004 and $0.0022. The firms in the Aggregator Collection 
reported nearly 16 billion screen scraping attempts in 2022. Under the 
proposed rule, these screen scraping attempts would instead be made 
through requests to developer interfaces, leading to at least $6.4 
million to $35.9 million worth of annual savings for data aggregators, 
based only on firms in the Aggregator Collection. Aggregators' savings 
may be passed on to data recipient third parties through lower prices 
for aggregator services. The CFPB expects that third parties' cost per 
access attempt would fall under the proposed rule because screen 
scraping is more costly for third parties than accessing data through 
developer interfaces, and most third parties would transition to only 
accessing covered financial data through interfaces.
Increased Standardization
    The CFPB expects that the cost of accessing customer data would 
decrease not only through reductions in negotiation costs and costs per 
data access attempt, but also because the proposal would incentivize 
the industry to coalesce around uniform standards for data access. The 
increased standardization of data access may reduce the costs for third 
parties integrating with data providers and allow some third parties 
that provide services to consumers to bypass data aggregators. An 
increase in the share of third parties accessing data under access 
agreements with data providers would tend to reduce any degree of 
market power that data aggregators would enjoy under the baseline and 
will tend to reduce access prices for third parties.
    One small entity representative shared that aggregator costs 
represent its single largest budgetary line item, at approximately 10 
percent of monthly expenditures. Data aggregators in the Aggregator 
Collection reported a wide range in fees charged to data recipient 
third parties depending on the recipient's size, minimum commitments, 
and access volume. Reported median annualized fees ranged between 
$2,000 and $6,000. Average annualized fees ranged between $40,000 and 
$70,000, demonstrating that in the long right tail of the fee 
distribution a small number of data recipients pay substantially more 
fees than average.\220\
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    \220\ For example, responses in the Aggregator Collection 
suggested that a smaller number of data recipients may pay 
annualized fees totaling several million dollars.
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    The proposed rule may make it comparatively less expensive for 
third parties to connect directly with data providers, rather than 
contracting with one or more data aggregators. Because a direct 
connection with a data provider is a substitute for aggregator 
services, a decrease in the cost of direct connections would likely 
decrease the price of aggregator services. However, because aggregators 
spread the costs of establishing data access agreements with each data 
provider across many authorized third parties, aggregators are likely 
to retain an advantage from scale in providing access. This advantage 
may decline over time if the proposed rule accelerates technological 
standard development by non-governmental groups. This would reduce 
frictions and costs from establishing and maintaining bespoke 
connections to each data provider. The CFPB does not have data to 
estimate the net benefits to data aggregators or data recipients due to 
increased standardization of data access.

[[Page 74858]]

4. Benefits to Consumers
    The proposed rule would likely increase consumers' ability to 
access their data through third parties as desired. This increase may 
result in more third party products and services that consumers find 
useful in the marketplace. The use of credential-free data access would 
make this sharing possible without consumers revealing their 
credentials to third parties, reducing the potential harms that 
consumers may experience due to a data breach. Consumers would also 
have increased control over how third parties use their data, since 
third parties would no longer have indefinite authorization to use a 
consumer's data or use it for reasons other than the primary purpose. 
The proposal would likely have important secondary benefits for 
consumers as well, for example through new underwriting methods or 
increasing competition among data providers or third parties. Finally, 
the potential effects of the new financial data processing product or 
service definition are discussed below.
Right to Third Party Data Access
    The proposal would require covered data providers to facilitate 
consumer instructions to provide consumer-authorized third parties with 
covered data. As discussed in the Benefits to Third Parties section, 
consumers' initial account connection attempts through authorized third 
parties experience high failure rates, and the proposal would benefit 
both consumers and third parties by guaranteeing consumer-authorized 
third parties the right to access covered data. Under the proposed 
rule, data providers are required to offer a developer interface with 
commercially reasonable performance, including a proper response rate 
of at least 99.5 percent. This would benefit consumers by increasing 
the quality of third party products and services as well as the 
likelihood that consumers are able to use them at all. As discussed 
above, the CFPB expects third parties' costs of establishing 
connections with data providers would decline as a result of the 
proposal, and this may benefit consumers to the extent that lower costs 
are passed through to them.
    Further, guaranteed access to consumer-authorized data would likely 
increase investment in third parties that request that data, providing 
consumers with more options in the marketplace and increasing 
competition.\221\ As evidenced by the estimated 100 million consumers 
using third party data access discussed in the Baseline section, 
consumers have substantial demand for financial products and services 
offered by third parties, which may feature more convenient and 
automated means of gathering and using consumers' financial data 
relative to legacy financial service providers.\222\ The CFPB expects 
that an expanded range of third party products and services would 
increase competition and innovation, offering important secondary 
benefits to consumers, including improved credit access and lower 
prices, discussed below.
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    \221\ For example, Babina, Buchak and Gornall (2023) find that 
after other countries implemented open banking policies, venture 
capital investment in fintech companies increased 50 percent on 
average and the number of new entrants in the financial advice and 
mortgage markets increased. Tania Babina et al., Customer Data 
Access and Fintech Entry: Early Evidence from Open Banking, Stanford 
Univ. Graduate Sch. of Bus. Rsch. Paper (rev. May 12, 2023), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4071214.
    \222\ As an example of how this can potentially increase access 
to credit for underserved populations, Howell et al. (2022) find 
that automation of underwriting processes for small business lending 
are associated with a higher share of loans being made to Black 
borrowers. Sabrina T. Howell et al., Lender Automation and Racial 
Disparities in Credit Access, Nat'l Bureau of Econ. Rsch. Working 
Paper No. 29364 (Nov. 2022), https://www.nber.org/papers/w29364.
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Credential-Free Access--Increased Privacy, Reduced Data Breach Risks
    Under the proposal, data providers would be required to create an 
interface that can be used to share consumer-authorized data with third 
parties without consumers' credentials being held by the third party. 
Many third parties currently use screen scraping techniques or 
credential-based APIs to access consumer information, which requires 
the consumer to provide the third party with their username and 
password for the data provider's website. This current practice may 
expose consumers to greater risk if a third party experiences a data 
breach. Data breaches can be very costly for consumers. While the CFPB 
does not have data to estimate the resulting consumer benefits of 
credential-free access, the academic and practitioner literature 
indicates that the associated benefits can be substantial.\223\ Courts 
have approved large settlements in cases where data breaches affected 
financial service providers.\224\ It is common for consumers to have 
their personal information compromised. For example, a 2019 Pew 
Research Center survey found that in the past 12 months, 28 percent of 
respondents reported having someone make fraudulent charges on their 
debit or credit card, take over a social media or email account without 
permission, or attempt to open a credit account in their name.\225\ 
Under the proposed rule, consumers would benefit from a reduced 
likelihood that third party data breaches would expose their account 
login information, since they would no longer have to give third 
parties their account credentials in order for the third party to 
access consumer-authorized covered data. If the third party experienced 
a data breach it would be less likely to compromise the consumer's 
account since the breach would no longer potentially include the 
consumer's account access credentials. This in turn may reduce the 
risks of unauthorized transfers or other fraudulent account activity.
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    \223\ Albon et al. (2016) surveyed more than 6,000 consumers and 
found that in the previous year, 26 percent reported receiving a 
data breach notification. When asked about the costs that the data 
breach imposed on them, 68 percent of consumers whose data was 
breached estimated a nonzero financial loss, with a median value of 
$500. Lillian Ablon et al., Consumer Attitudes Toward Data Breach 
Notifications and Loss of Personal Information, RAND Corp. (2016), 
https://www.rand.org/content/dam/rand/pubs/research_reports/RR1100/RR1187/RAND_RR1187.pdf. A study of identity fraud by Javelin 
Strategy found that the average consumer who identified as a victim 
of identity fraud lost $1,551 and spent nine hours resolving the 
issue. Javelin Strategy, Identity Fraud Losses Total $52 Billion in 
2021, Impacting 42 Million U.S. Adults (Mar. 29, 2022), https://javelinstrategy.com/press-release/identity-fraud-losses-total-52-billion-2021-impacting-42-million-us-adults. Consumers' liability 
for ATO fraud may be limited under Regulation E, but it is possible 
that not all consumers can or do successfully exercise their rights 
to limited liability.
    \224\ In 2019, a settlement for $190 million was approved in a 
data breach at Capital One that affected approximately 100 million 
consumers. Capital One, Information on the Capital One cyber 
incident (Apr. 22, 2022), https://www.capitalone.com/digital/facts2019/. A settlement of $425 million for consumers was reached 
in the 2017 Equifax data breach, which affected approximately 147 
million consumers. Fed. Trade Comm'n, Equifax Data Breach Settlement 
(Dec. 2022), https://www.ftc.gov/enforcement/refunds/equifax-data-breach-settlement.
    \225\ Brooke Auxier et al., Americans and Privacy: Concerned, 
Confused and Feeling Lack of Control Over Their Personal 
Information, Pew Rsch. Ctr. (Nov. 15, 2019), https://www.pewresearch.org/internet/2019/11/15/how-americans-think-about-privacy-and-the-vulnerability-of-their-personal-data/.
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    The CFPB expects the provisions may induce some data providers and 
third parties to transition voluntarily to credential-free interfaces 
for non-covered products that would have been accessed using 
credentials under the baseline. This would yield additional data 
security benefits to consumers.
Third Party Limitations on Collection, Use, and Retention--Ability To 
Be Forgotten, Increased Privacy, More Control Over Use of Own Data
    The proposal would increase consumers' control over how their

[[Page 74859]]

covered data are used by third parties. There is strong evidence that 
consumers value control over how their personal information is used and 
thus would benefit from the proposal. In a 2015 survey, the Pew 
Research Center found that 93 percent of Americans said that it was 
very or somewhat important to be ``in control of who can get 
information about you.'' \226\ One consumer advocacy stakeholder stated 
that under the baseline, consumers may not understand how third parties 
share their data due to difficult-to-understand disclosures and may 
also not understand the rights they may have to limit how their data 
are shared. The Pew Research Center found in another study that 70 
percent of Americans feel that their personal information is less 
secure than it was five years ago, 79 percent are very or somewhat 
concerned about how their personal information is being used by 
companies, and only 18 percent feel that they have a great deal of or 
some control over the data that companies collect about them.\227\ 
Eighty-one percent feel that the potential risks of personal data 
collection by companies outweigh the benefits. This evidence suggests 
consumers have a strong desire for more control over how their personal 
information is used and thus would benefit substantially from the 
proposal. The CFPB does not have sufficient data to provide a 
quantitative estimate of these benefits to consumers.
---------------------------------------------------------------------------

    \226\ Pew Rsch. Ctr., Americans Hold Strong Views About Privacy 
in Everyday Life (May 19, 2015), https://www.pewresearch.org/internet/2015/05/20/americans-attitudes-about-privacy-security-and-surveillance/pi_15-05-20_privacysecurityattd00/.
    \227\ Brooke Auxier et al., Americans and Privacy: Concerned, 
Confused and Feeling Lack of Control Over Their Personal 
Information, Pew Rsch. Ctr. (Nov. 2019), https://www.pewresearch.org/internet/2019/11/15/how-americans-think-about-privacy-and-the-vulnerability-of-their-personal-data/.
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Effects of Increased Data Sharing on Innovation and Competition
    Increased availability of consumer-authorized data to third parties 
could have a number of other indirect--but potentially large--benefits 
for consumers. For example, as discussed in the Costs to consumers 
section, while increased availability of data could result in lenders 
assessing some consumers as higher credit risk than they would be 
otherwise and charging them higher prices, it is also likely to result 
in lenders assessing some consumers as lower credit risk and charging 
them lower prices. It is possible that a consumer would be denied a 
loan that they would have been granted in the absence of the use of 
consumer-authorized data in underwriting. If the loan was not 
affordable for the consumer, then this denial could benefit the 
consumer in the long term.
    Consumer-authorized data may be particularly useful for consumers 
who have a limited credit history or do not have a credit file with a 
nationwide consumer reporting company. Among consumers who do have 
credit scores, a study by FinRegLab found that cash flow underwriting 
can help identify consumers who have low traditional credit scores but 
are actually a low credit risk for lenders.\228\ It is possible that 
many consumers will experience increased access to credit or lower 
prices under the proposal, to the extent that they are less able to 
share covered data with third parties under the baseline.\229\ Even 
without the proposal, the Aggregator Collection shows that in 2022, 
tens of millions of data requests were made through those data 
aggregators for consumer data to be used for underwriting 
purposes.\230\
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    \228\ FinRegLab, The Use of Cash-Flow Data in Underwriting 
Credit (July 2019), https://finreglab.org/wp-content/uploads/2019/07/FRL_Research-Report_Final.pdf.
    \229\ For example, using data from a German fintech lender, Nam 
(2022) finds that borrowers across the credit score distribution 
benefit on average when they choose to share data with the lender, 
with lower credit score borrowers experiencing a larger increase in 
acceptance rates and higher credit score borrowers experiencing a 
larger decrease in interest rates. See Rachel J. Nam, Open Banking 
and Customer Data Sharing: Implications for Fintech Borrowers, SAFE 
Working Paper No. 364 (Nov. 30, 2022), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4278803.
    \230\ These requests include requests for information relating 
to existing accounts, like credit card limit increases, as well as 
the underwriting of new loans.
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    The use of consumer-authorized data may also benefit consumers 
through increased availability and quality of payment services. The 
availability of consumer-authorized data may improve payment services 
by, for example, making it easier to sign up for such services and 
allowing the service to verify a consumer's balance before initiating a 
payment to ensure that they are not overdrafting the consumer's 
account. In 2022, the Aggregator Collection shows nearly two billion 
requests for consumer data for facilitating payment services. Increased 
use of payment services is likely to benefit consumers.\231\ Easier 
person-to-person payments may help consumers send or receive money from 
friends and family to avoid overdrafting their bank accounts or 
incurring fees through other forms of borrowing. In addition to 
providing benefits for person-to-person payments, consumer-authorized 
data are increasingly used to facilitate consumer-to-business ``pay by 
bank'' purchases, with lower fees relative to credit cards for 
merchants, some of which may be passed through as benefits to 
consumers.
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    \231\ For example, Balyuk and Williams (2021) find that low-
income consumers with increased exposure to a person-to-person 
payment platform are less likely to overdraft their bank accounts 
and more likely to borrow from family and friends using the platform 
if they have a low balance relative to their needs. See Tetyana 
Balyuk & Emily Williams, Friends and Family Money: P2P Transfers and 
Financially Fragile Consumers (Nov. 2021), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3974749.
---------------------------------------------------------------------------

    Increased availability of consumer-authorized data may also lower 
the costs for a consumer switching financial institutions in search of 
higher deposit rates, lower fees, better service, or lower rates on 
credit products. Recent research has found that digital banking 
technology affects the movement of deposits into and out of banks in 
response to market pressures.\232\ The provisions may make it easier 
for a consumer to move to a new institution by easing the transfer of 
funds and account information from the old institution to the new 
institution.
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    \232\ Koont, Santos and Zingales (2023) find that in response to 
Federal Funds rate changes, deposits flow out of banks with an 
online platform more quickly. Naz Koont et al., Destabilizing 
Digital Bank Walls (May 2023), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4443273. Erel, Liebersohn, Yannelis, and 
Earnest (2023) found that primarily online banks saw larger inflows 
of interest-bearing deposits when Federal Funds rates increased. 
Isil Erel et al., Monetary Policy Transmission Through Online Banks, 
Fisher Coll. of Bus. Working Paper No. 2023-03-015 & Charles A. Dice 
Ctr. Working Paper No. 2023-15 (May 26, 2023), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4459621.
---------------------------------------------------------------------------

    Even marginal improvements in consumers' ability to shop for and 
transfer deposits could have large potential benefits for consumers, 
given the substantial size of the deposit market and the dispersion in 
prices across institutions. Consumers with sizeable savings may benefit 
most from accounts offering higher interest rates, while consumers with 
limited funds may benefit most from accounts with low or no fees. 
Recent studies suggest there is potential for substantial gains on both 
measures. On interest rates, researchers have documented high average 
savings interest rates available from large online banks, substantially 
above average savings interest rates.\233\

[[Page 74860]]

On fees, the CFPB has found that although deposit account fees are 
trending lower since 2019, banks with over $1 billion in assets 
collectively earned $7.7 billion in revenue from overdraft and 
insufficient funds (NSF) fees in 2022.\234\ This is despite the 
availability of at least 397 deposit account products with zero 
overdraft and NSF fees, with options available in every state.\235\
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    \233\ Erel, Liebersohn, Yannelis, and Earnest (2023) found that 
in April 2023, there were at least 15 large online banks offering an 
average savings interest rate of 2.17 percent, compared to 0.28 
percent at other banks. Similarly, FDIC data from April 2023 show 
that, weighted by share of deposits, average savings interest rates 
were 0.39 percent. The authors also find that the online banks offer 
substantially higher rates for other products like certificates of 
deposit, individual retirement accounts, and money market deposit 
accounts. Isil Erel et al., Monetary Policy Transmission Through 
Online Banks, Fisher Coll. of Bus. Working Paper No. 2023-03-015 & 
Charles A. Dice Ctr. Working Paper No. 2023-15 (May 26, 2023), 
https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4459621; Fed. 
Deposit Ins. Corp., FDIC National Rates and Rate Caps (Apr. 17, 
2023), https://www.fdic.gov/resources/bankers/national-rates/2023-04-17.html.
    \234\ Off. of Consumer Populations & Mkts., Consumer Fin. Prot. 
Bureau, Overdraft/NSF revenue down nearly 50% versus pre-pandemic 
levels (May 24, 2023), https://www.consumerfinance.gov/data-research/research-reports/data-spotlight-overdraft-nsf-revenue-in-q4-2022-down-nearly-50-versus-pre-pandemic-levels/full-report/.
    \235\ These accounts are certified as meeting the Bank On 
National Account Standards established by the Cities for Financial 
Empowerment Fund. See list of certified accounts at https://joinbankon.org/accounts/ (last visited Sept. 12, 2023), and current 
account standards, https://bankon.wpenginepowered.com/wp-content/uploads/2022/08/Bank-On-National-Account-Standards-2023-2024.pdf 
(last visited Sept. 12, 2023).
---------------------------------------------------------------------------

    If the proposal improves consumers' ability to switch providers, it 
would have two benefits. First, those consumers who switch could earn 
higher interest rates or pay lower fees. To estimate the potential size 
of this benefit, the CFPB assumes for this analysis that of the 
approximately $19 trillion \236\ in domestic deposits at FDIC- and 
NCUA-insured institutions, a little under a third ($6 trillion) are 
interest-bearing deposits held by consumers, as opposed to accounts 
held by businesses or noninterest-bearing accounts.\237\ If, due to the 
proposal, 1 percent of consumer deposits were shifted from lower 
earning deposit accounts to those with interest rates one percentage 
point (100 basis points) higher, consumers would earn an additional 
$600 million annually in interest. Similarly, if due to the proposal, 
consumers were able to switch accounts and avoid 1 percent of the 
overdraft and NSF fees they currently pay, they would pay at least $77 
million less in fees per year.\238\
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    \236\ Fed. Deposit Ins. Corp., Insured Institution Performance, 
17(2) FDIC Quarterly (2023) https://www.fdic.gov/analysis/quarterly-banking-profile/qbp/2023mar/qbp.pdf, and Nat'l Credit Union Admin., 
Quarterly Credit Union Data Summary (2022 Q4), https://ncua.gov/files/publications/analysis/quarterly-data-summary-2022-Q4.pdf.
    \237\ Derived from several data sources, the assumption that 
slightly under one third of total deposits are interest-bearing 
deposits held by consumers is based on assuming slightly under half 
of all deposits are held by consumers, and about 70 percent of 
consumers' deposits are interest bearing. First, in the most recent 
available 2019 data from the Survey of Consumer Finances, 
households' mean savings in transaction accounts and certificates of 
deposit was $48,803; see Bd. of Governors of the Fed. Rsrv. Sys., 
Survey of Consumer Finances (SCF), https://www.federalreserve.gov/econres/scfindex.htm (last updated Dec. 9, 2022). The 2020 Census 
estimates that there were 127 million U.S. households, and the 
product of these two numbers yields an estimate of $6.2 trillion in 
deposits held by consumers; see Thomas Gryn et al., Married Couple 
Households Made Up Most of Family Households, America Counts: 
Stories, https://www.census.gov/library/stories/2023/05/family-households-still-the-majority.html. This is slightly under half of 
the $14 trillion in deposits based on Call Report data for 2019; 
Fed. Deposit Ins. Corp., 2019 Summary of Deposits Highlights, 14(1) 
FDIC Quarterly (2020), https://www.fdic.gov/analysis/quarterly-banking-profile/fdic-quarterly/2020-vol14-1/fdic-v14n1-4q2019-article.pdf, Nat'l Credit Union Admin., Quarterly Credit Union Data 
Summary (2019 Q4), https://ncua.gov/files/publications/analysis/quarterly-data-summary-2019-Q4.pdf. The estimate for share of 
deposits that are interest bearing is derived from Figure A.3 in 
Erel, Liebersohn, Yannelis, and Earnest (2023). Isil Erel et al., 
Monetary Policy Transmission Through Online Banks, Fisher Coll. of 
Bus. Working Paper No. 2023-03-015 & Charles A. Dice Ctr. Working 
Paper No. 2023-15 (May 26, 2023), https://papers.ssrn.com/sol3/papers.cfm?abstract_id=4459621.
    \238\ Survey evidence suggests that a small share of consumers 
value overdraft as a form of borrowing while a majority would prefer 
that the transactions were declined; see The Pew Ctr. on the States, 
Overdraft America: Confusion and Concerns about Bank Practices (May 
2012), https://www.pewtrusts.org/~/media/legacy/uploadedfiles/
pcs_assets/2012/sciboverdraft20america1pdf. In addition, the CFPB 
has found that some overdraft practices can be unfair, if they could 
not be reasonably anticipated; Consumer Fin. Prot. Bureau, 
Unanticipated overdraft fee assessment practices, Consumer Financial 
Protection Circular (Oct. 26, 2022), https://www.consumerfinance.gov/compliance/circulars/consumer-financial-protection-circular-2022-06-unanticipated-overdraft-fee-assessment-practices/. This analysis assumes that those consumers who prefer 
overdraft would stay with institutions offering these services, 
while those switching would prefer accounts without overdraft fees.
---------------------------------------------------------------------------

    The second potential way consumers could benefit is through 
improved prices and service even for consumers who do not switch 
providers, due to the proposal's effects on competition. Increased 
competition from improved online banking services and open banking 
services under the baseline may have already contributed to consumers 
receiving higher interest rates on deposits and paying lower fees in 
recent years.\239\ To estimate the scale of potential benefits from the 
provisions, if the proposal further increases these competitive 
pressures such that average offered interest rates on deposits increase 
by even one basis point (0.01 percentage points), consumers would 
accrue an additional $600 million in annual benefits from interest even 
without moving their deposits. Similarly, if increased competitive 
pressures due to the provisions caused banks to lower overdraft and NSF 
fees by 1 percent on average, consumers would benefit from at least $77 
million in reduced fees annually.
---------------------------------------------------------------------------

    \239\ Kang-Landsberg, Luck and Plosser (2023) find that the 
pass-through of the Federal Funds rate to deposit rates is 
increasing and nearing the levels seen in the early 2000s. Alena 
Kang-Landsberg et al., Deposit Betas: Up, Up, and Away?, Liberty St. 
Econ. (Apr. 11, 2013), https://libertystreeteconomics.newyorkfed.org/2023/04/deposit-betas-up-up-and-away.
---------------------------------------------------------------------------

    In addition to the effects in the deposit market, under the 
proposal, a consumer's depository institution would no longer have a 
potential advantage in underwriting a loan based on the consumer's 
transaction data, which could increase competition and potentially 
lower interest rates on loan products for consumers. While these 
potential impacts are difficult to quantify, even marginal improvements 
in the interest rates or fees paid by consumers could have substantial 
benefits, given the size of consumer lending markets.
    The provisions would likely make it easier for consumers to access 
their data through personal financial management platforms. This 
increased ability to access and monitor information about their 
personal finances could benefit consumers.\240\
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    \240\ Carlin, Olafsson, and Pagel (2023) find that increased 
access to a personal financial management platform substantially 
lowers overdraft fees. Bruce Carlin et al., Mobile Apps and 
Financial Decision-Making, 27(3) Rev. of Fin. at 977-96 (May 2023), 
https://academic.oup.com/rof/article/27/3/977/6619575. The evidence 
on this subject is mixed, however, as Medina (2020) finds that 
reminders to consumers to make credit card payments in a personal 
financial management platform increased the probability that 
consumers incurred overdraft fees and slightly increased overall net 
fees paid by consumers, since consumers were more likely to 
overdraft their bank account to pay their credit card bill. Paolina 
C Medina, Side Effects of Nudging: Evidence from a Randomized 
Intervention in the Credit Card Market, 34(5) Rev. of Fin. Studies 
at 2580-2607 (Sept. 10, 2020), https://academic.oup.com/rfs/article/34/5/2580/5903746.
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New Financial Data Processing Products or Services Definition
    The CFPB's preliminary view is that the activities covered by the 
new financial data processing products or services definition are 
already within the scope of the CFPA's definition of financial product 
or service. As a result, the CFPB does not expect the new definition to 
have benefits to consumers. However, to the extent that there are firms 
offering products or services that are within the new definition but 
outside of the financial product or service definition, the new 
definition could benefit consumers by increasing protections against 
unfair,

[[Page 74861]]

deceptive, or abusive acts or practices. The CFPB does not have data to 
quantify these potential benefits. The CFPB requests comment on whether 
any firms offer products or services that would be covered by the new 
definition but fall outside the definition of financial product or 
service, and if so, what potential benefits to consumers could result 
from the new definition.
5. Alternatives Considered
    The CFPB considered the impacts of several alternatives to the 
proposal. These include alternatives which would allow secondary use of 
data by third parties in certain circumstances (i.e., through an opt-in 
mechanism allowing the consumer to consent to specific uses, while 
retaining a prohibition on certain high-risk secondary uses) or allow 
retention and use of deidentified data as an exception to the general 
limitation standard that otherwise limits retention.\241\ The CFPB also 
considered alternatives specific to small entities, such as exemptions 
or longer compliance timelines, which are discussed in part VII.
---------------------------------------------------------------------------

    \241\ Some additional alternatives are considered and discussed 
in part IV. For example, alternatives to the prohibition on fees for 
establishing and maintaining interfaces and for accessing data 
through interfaces are discussed in part IV.C.1.
---------------------------------------------------------------------------

    Rather than prohibiting secondary uses, the CFPB considered 
allowing some secondary uses through an opt-in mechanism while 
prohibiting certain high-risk secondary uses. Relative to the proposal, 
this alternative would generally benefit third parties by allowing 
additional uses of data and potentially impose costs on consumers by 
reducing their privacy and their control of how their data are used. If 
these secondary uses lead to improved products and services offered by 
third parties, this alternative could benefit consumers relative to the 
proposal. If, however, the additional secondary uses are detrimental to 
consumers despite the consumer's opt-in consent, allowing such uses 
could harm consumers relative to the baseline. The CFPB requests 
comment on whether any secondary uses should be allowed through an opt-
in mechanism. The CFPB also requests comment on how potentially harmful 
secondary uses could be defined and prohibited under this alternative.
    The CFPB also considered an exception to the general limitation 
standard for retention and use of deidentified data. Relative to the 
proposal, this alternative would generally benefit third parties by 
allowing the continued retention and use of deidentified consumer data 
after the general limitation standard would normally require the 
deletion of identified data. For example, deidentified data could 
potentially be used for product improvement or development, which would 
benefit third parties. These uses could also potentially benefit 
consumers through improved or new products. However, if the risk of 
reidentification remains for the consumers in deidentified data, the 
retention of such data creates a potential cost to consumers in privacy 
and fraud risks in the case of a data breach or misuse of data. The 
CFPB requests comment on whether there should be an exception to the 
general limitation standard for deidentified data, and if so, how 
deidentification should be defined to limit risks to consumers.

F. Potential Impacts on Depository Institutions and Credit Unions With 
$10 Billion or Less in Total Assets, as Described in Section 1026

    The proposed rule would require most depositories and credit unions 
with $10 billion or less in total assets (community banks and credit 
unions) to maintain a consumer interface and establish and maintain a 
developer interface through which they receive requests for covered 
data and make that data available in an electronic form usable by 
consumers and authorized third parties. Compared to larger data 
providers, these institutions likely are more reliant on core banking 
providers and other service providers to comply, have fewer consumers 
and thus reduced efficiencies of scale, and may be less likely to act 
as data recipients in addition to being data providers. These 
institutions are also less likely to have a consumer interface and thus 
more likely to be exempt from the proposed rule, relative to larger 
data providers. Compared to nondepository data providers of all sizes, 
these institutions likely have more legacy systems that may be costly 
to modify to come into compliance with the proposal.
    As discussed in part VI.E.1, the CFPB expects that most 
depositories of this size will contract with a vendor for their 
interfaces for consumers and third parties. To examine the types of 
vendors used by smaller institutions, the CFPB uses a data field in the 
NCUA Profile data which asks credit unions to indicate ``the name of 
the primary share and loan information processing vendor.'' \242\ While 
the vendor that provides core banking services to a credit union is not 
always the same vendor that provides digital banking services to the 
credit union, the CFPB expects that in many cases the same vendor 
provides both services. Based on the reported information for all 
credit unions, 99.6 percent of whom have $10 billion or less in total 
assets, the CFPB estimates that at least 53 percent of credit unions 
already use a vendor that offers interfaces for third parties. To 
measure the size of vendors used, the CFPB estimates that 89 percent of 
credit unions use a vendor with at least 100 credit union clients, and 
94 percent of credit unions use a vendor with at least 50 credit union 
clients. The CFPB expects that many of these vendors would likely offer 
interfaces for third parties by the compliance date applicable for 
community banks and credit unions. However, the 6 percent of credit 
unions using smaller vendors--and in particular the 2 percent of credit 
unions that did not report using a vendor or reported using a vendor 
with only a single or handful of clients--are more likely to need to 
either switch vendors or build a developer interface in house. This 
could lead to higher costs, as the costs of switching to a new vendor 
may be larger as a proportion of total assets or revenues for smaller 
depositories relative to larger depositories.
---------------------------------------------------------------------------

    \242\ A ``share'' denotes a deposit account held by a credit 
union, and thus will include the Regulation E covered accounts under 
the proposal.
---------------------------------------------------------------------------

    The CFPB does not have data on the vendors used by community banks, 
but expects that they may have a similar distribution of vendors as the 
comparably sized credit unions, and thus would face comparable costs to 
establish a developer interface.
    The CFPB seeks comment on its analysis of the potential impact on 
depository institutions and credit unions with $10 billion or less in 
total assets.

G. Potential Impacts on Consumers in Rural Areas, as Described in 
Section 1026

    To the extent that the compliance costs of the provisions lead to 
higher fees or reductions in services offered by small banks and credit 
unions, consumers in rural areas may be disproportionately affected by 
the proposed rule because smaller banks hold a larger share of deposits 
in rural areas. For example, analysis by the Federal Reserve Board in 
2017 found that the market share of community banks (defined as assets 
of less than $10 billion) in rural areas is nearly 80 percent on 
average, compared with nearly 40 percent in urban areas.\243\
---------------------------------------------------------------------------

    \243\ Bd. of Governors of the Fed. Rsrv. Sys., Trends in Urban 
and Rural Community Banks (Oct. 4, 2018), https://www.federalreserve.gov/newsevents/speech/quarles20181004a.htm.

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[[Page 74862]]

    Rural consumers are substantially less likely to use online banking 
than those who live in urban areas, defined to include all MSAs. For 
example, Benson et al. (2020) find that 56 percent of consumers in 
rural areas use online banking compared to 75 percent in large 
MSAs.\244\ It is possible that rural consumers are more likely to have 
deposit accounts at institutions without online banking platforms. 
Since these institutions would be exempt from the requirements for data 
providers in the proposal, rural consumers at these institutions could 
experience less of both the costs and the benefits of the proposal. 
Some of the difference in online banking use may also be explained by 
differences in access to high-speed internet, since as of 2018 
consumers in rural areas were 20.8 percentage points less likely to 
have the option of subscribing to high-speed internet.\245\ Given that 
rural consumers are less likely to use online banking, they may also be 
less likely to use third party online services. The CFPB does not have 
comprehensive data on the geographic distribution of the use of third 
party products and services, though since rural consumers are less 
likely to have high-speed internet access, they may be less likely to 
use third party products and services. The 2021 FDIC National Survey of 
Unbanked and Underbanked Households found that 68.7 percent of 
consumers with bank accounts outside of MSAs had linked their bank 
account to a third party online payment service, compared with 72.3 
percent in MSAs, showing that rural consumers are slightly less likely 
to use at least one type of third party product.\246\
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    \244\ David Benson et al., How do Rural and Urban Retail Banking 
Customers Differ?, FEDS Notes (June 2020), https://www.federalreserve.gov/econres/notes/feds-notes/how-do-rural-and-urban-retail-banking-customers-differ-20200612.html.
    \245\ Fed. Commc'ns Comm'n, 2020 Broadband Deployment Report 
(Apr. 24, 2020), https://docs.fcc.gov/public/attachments/FCC-20-50A1.pdf.
    \246\ Fed. Deposit Ins. Corp., 2021 National Survey of Unbanked 
and Underbanked Households, https://www.fdic.gov/analysis/household-survey/index.html (last updated July 24, 2023).
---------------------------------------------------------------------------

    The CFPB seeks comment on its analysis of potential impacts on 
consumers in rural areas.

VII. Regulatory Flexibility Act Analysis

    The Regulatory Flexibility Act (RFA) \247\ generally requires an 
agency to conduct an IRFA and a FRFA of any rule subject to notice-and-
comment requirements. These analyses must ``describe the impact of the 
proposed rule on small entities.'' \248\ An IRFA or FRFA is not 
required if the agency certifies that the rule will not have a 
significant economic impact on a substantial number of small 
entities.\249\ The CFPB also is subject to certain additional 
procedures under the RFA involving the convening of a panel to consult 
with small business representatives prior to proposing a rule for which 
an IRFA is required.\250\ The CFPB has not certified that the proposed 
rule would not have a significant economic impact on a substantial 
number of small entities within the meaning of the RFA. Accordingly, 
the CFPB convened and chaired a Small Business Review Panel under 
SBREFA to consider the impact of the proposed rule on small entities 
that would be subject to that rule and to obtain feedback from 
representatives of such small entities. The Small Business Review Panel 
for this proposed rule is discussed in part VII.A. The CFPB is also 
publishing an IRFA. Among other things, the IRFA estimates the number 
of small entities that will be subject to the proposed rule and 
describes the impact of that rule on those entities. The IRFA for this 
proposed rule is set forth in part VII.B.
---------------------------------------------------------------------------

    \247\ 5 U.S.C. 601 et seq.
    \248\ 5 U.S.C. 603(a). For purposes of assessing the impacts of 
the proposed rule on small entities, ``small entities'' is defined 
in the RFA to include small businesses, small not-for-profit 
organizations, and small government jurisdictions. 5 U.S.C. 601(6). 
A ``small business'' is determined by application of SBA regulations 
and reference to the NAICS classifications and size standards. 5 
U.S.C. 601(3). A ``small organization'' is any ``not-for-profit 
enterprise which is independently owned and operated and is not 
dominant in its field.'' 5 U.S.C. 601(4). A ``small governmental 
jurisdiction'' is the government of a city, county, town, township, 
village, school district, or special district with a population of 
less than 50,000. 5 U.S.C. 601(5).
    \249\ 5 U.S.C. 605(b).
    \250\ 5 U.S.C. 609.
---------------------------------------------------------------------------

A. Small Business Review Panel

    Under section 609(b) of the RFA, as amended by SBREFA and the CFPA, 
the CFPB must seek, prior to conducting the IRFA, information from 
representatives of small entities that may potentially be affected by 
its proposed rules to assess the potential impacts of that rule on such 
small entities.
    The CFPB complied with this requirement. Details on the SBREFA 
Panel and SBREFA Panel Report for this proposed rule are described in 
part II.B.

B. Initial Regulatory Flexibility Analysis

1. Description of the Reasons Why Agency Action Is Being Considered
    In section 1033 of the CFPA, Congress directed the CFPB to adopt 
regulations governing consumers' data access rights. The CFPB is 
issuing this proposed rule primarily to begin implementing the CFPA 
section 1033 mandate, although the CFPB is also relying on other CFPA 
authorities for specific aspects of the proposed rule. See part VI.A 
for additional discussion.
2. Succinct Statement of the Objectives of, and Legal Basis for, the 
Proposed Rule
    As discussed in part VI.A, the primary purpose of this proposed 
rule is to implement section 1033 of the CFPA. This proposed rule aims 
to (1) expand consumers' access to their financial data across a wide 
range of financial institutions, (2) ensure privacy and data security 
for consumers by limiting the collection, use, and retention of data 
that is not needed to provide the consumer's requested service, and (3) 
push for greater efficiency and reliability of data access across the 
industry to reduce industry costs, facilitate greater competition, and 
support the development of beneficial products and services. The CFPB 
is issuing this proposed rule pursuant to its authority under the CFPA. 
The specific CFPA provisions relied upon are discussed in part III.
3. Description and, Where Feasible, Provision of an Estimate of the 
Number of Small Entities to Which the Proposed Rule Will Apply
    The small entities affected by the proposed rule would be those 
that meet the definitions of covered data providers, third parties, or 
data aggregators. Covered data providers include depository 
institutions and nondepository institutions. In the case of the new 
financial data processing product or service definition, it would apply 
to third parties, data aggregators, or others who provide financial 
data processing products or services for consumer purposes.
    Nondepository financial institutions and entities outside of the 
financial industry may also be affected, though it is important to note 
that entities within these industries would only be subject to the 
proposed rule if they meet the definitions of covered data provider, 
third party, or data aggregator. Examples of potentially affected small 
third parties include entities using consumer-authorized information to 
underwrite loans, offer budgeting or personal financial management 
services, or facilitate payments.
    For the purposes of assessing the impacts of the proposed rule on 
small entities, ``small entities'' are defined in the RFA to include 
small businesses, small nonprofit organizations, and small

[[Page 74863]]

government jurisdictions. A ``small business'' is defined by the SBA's 
Office of Size Standards for all industries in the NAICS. The CFPB has 
identified several categories of small entities that may be subject to 
the proposals under consideration. Within the financial industry, these 
include depository institutions (such as commercial banks, savings 
associations, and credit unions), credit card issuing nondepositories, 
sales financing companies, consumer lending companies, real estate 
credit companies, firms that engage in financial transactions 
processing, reserve, and clearinghouse activities, firms that engage in 
other activities related to credit intermediation, investment banking 
and securities dealing companies, securities brokerage companies, and 
commodities contracts brokerage companies. Outside of the financial 
industry, potentially affected small entities include software 
publishers, firms that provide data processing and hosting services, 
firms that provide payroll services, firms that provide custom computer 
programming services, and credit bureaus. According to the SBA's Office 
of Size Standards, depository institutions are small if they have less 
than $850 million in assets. Nondepository firms that may be subject to 
the proposals under consideration have a maximum size of $47 million in 
receipts, but the threshold is lower for some NAICS categories.\251\ 
Table 1 shows the number of small businesses within NAICS categories 
that may be subject to the proposed rule based on December 2022 NCUA 
and FFIEC Call Report data and 2017 Economic Census data from the U.S. 
Census Bureau. Entity counts are not provided for the specific revenue 
amounts that the SBA uses to define small entities and are instead 
usually provided at multiples of five or ten million dollars. Table 1 
includes the closest upper and lower estimates for each revenue limit 
(e.g., a NAICS category with a maximum size of $47 million in receipts 
has both the count of entities with less than $50 million in revenue 
and the count of entities with less than $40 million in revenue). Not 
all small entities within each included NAICS category would be subject 
to the proposed rule.
---------------------------------------------------------------------------

    \251\ SBA regularly updates its size thresholds to account for 
inflation and other factors. The SBA Size Standards described here 
reflect the thresholds in effect at the publication date of this 
report. The 2017 Economic Census data are the most recently 
available data with entity counts by annual revenue. See Small Bus. 
Admin., SBA Size Standards (effective Mar. 17, 2023), https://www.sba.gov/sites/sbagov/files/2023-06/Table%20of%20Size%20Standards_Effective%20March%2017%2C%202023%20%282%29.pdf.

Table 1--Number of Small Businesses Within NAICS Industry Codes That May
            Be Subject to the Provisions Under Consideration
------------------------------------------------------------------------
                                             Number of      Percent of
                                             entities        entities
------------------------------------------------------------------------
        A. Small Depository Firms
Commercial Banking (522110) and Savings            4,706  ..............
 Institutions (522120)..................
    < $850M (Assets)....................           3,566            75.8
Credit Unions (522130)..................           4,861  ..............
    < $850M (Assets)....................           4,365            89.8
      B. Small Nondepository Firms
Software Publishers (511210)............          10,014  ..............
    < $40M (Revenue)....................           9,395            93.8
    < $50M (Revenue)....................           9,461            94.5
Data Processing, Hosting, and Related             10,860  ..............
 Services (518210)......................
    < $40M (Revenue)....................           9,930            91.4
Sales Financing (522220)................           2,367  ..............
    < $40M (Revenue)....................           2,112            89.2
    < $50M (Revenue)....................           2,124            89.7
Consumer Lending (522291)...............           3,037  ..............
    < $40M (Revenue)....................           2,905            95.7
    < $50M (Revenue)....................           2,915            96.0
Real Estate Credit (522292).............           3,289  ..............
    < $40M (Revenue)....................           2,872            87.3
    < $50M (Revenue)....................           2,904            88.3
Financial Transactions Processing,                 3,068  ..............
 Reserve, and Clearinghouse Activities
 (522320)...............................
    < $40M (Revenue)....................           2,916            95.0
    < $50M (Revenue)....................           2,928            95.4
Other Activities Related to Credit                 3,772  ..............
 Intermediation (522390)................
    < $25M (Revenue)....................           3,610            95.7
    < $30M (Revenue)....................           3,621            96.0
Investment Banking and Securities                  2,394  ..............
 Dealing (523110).......................
    < $40M (Revenue)....................           2,214            92.5
    < $50M (Revenue)....................           2,227            93.0
Securities Brokerage (523120)...........           6,919  ..............
    < $40M (Revenue)....................           6,703            96.9
    < $50M (Revenue)....................           6,717            97.1
Commodities Contracts Brokerage (523140)             856  ..............
    < $40M (Revenue)....................             825            96.4
    < $50M (Revenue)....................             829            96.8
Payroll Services (541214)...............           4,328  ..............
    < $35M (Revenue)....................           4,111            95.0
    < $40M (Revenue)....................           4,116            95.1
Custom Computer Programming Services              62,205  ..............
 (541511)...............................
    < $30M (Revenue)....................          60,959            98.0
    < $35M (Revenue)....................          61,088            98.2
Credit Bureaus (561450).................             307  ..............

[[Page 74864]]

 
    < $35M (Revenue)....................             279            90.9
    < $75M (Revenue)....................             283            92.2
------------------------------------------------------------------------

    Table 2 provides the CFPB's estimate of the actual number of 
affected entities within the categories of depositories, nondepository 
data providers, and third parties, and the NAICS codes these entities 
may fall within. As described in part VII.B.6, the CFPB estimates that 
approximately 13 percent of the small depositories would not be subject 
to the proposed rule because they did not have a consumer interface as 
of December 2022, leaving approximately 6,897 small depositories 
subject to the proposed rule. The CFPB is not able to estimate with 
precision the number of small nondepository entities that would be 
subject to the proposed rule, but expects that approximately 100 small 
nondepository institutions would be covered data providers subject to 
the proposed rule. In addition, based on data from the Provider 
Collection and Aggregator Collection, the CFPB estimates that between 
6,800 and 9,500 small entities are third parties that access consumer-
authorized data.

                  Table 2--Estimated Number of Affected Entities and Small Entities by Category
----------------------------------------------------------------------------------------------------------------
                                                                                    Est. total
             Category                       NAICS               Small entity         affected     Est. number of
                                                                 threshold           entities     small entities
----------------------------------------------------------------------------------------------------------------
Depository Institutions...........  522110, 522120,        $850 million in                 8,506           6,897
                                     522130, 522210.        assets.
Nondepository financial             511210, 522291,        Varies, less than $47             120             100
 institutions and data providers.    522320.                million in annual
                                                            receipts.
Third parties.....................  511210, 518210,        Varies, less than $47    7,000-10,000     6,800-9,500
                                     522220, 522291,        million in annual
                                     522292, 522320,        receipts.
                                     522390, 523110,
                                     523120, 523140,
                                     541214, 541511,
                                     561450.
----------------------------------------------------------------------------------------------------------------

4. Projected Reporting, Recordkeeping, and Other Compliance 
Requirements of the Proposed Rule, Including an Estimate of the Classes 
of Small Entities Which Will Be Subject to the Requirement and the Type 
of Professional Skills Necessary for the Preparation of the Report
    The proposed rule would impose new reporting, recordkeeping, and 
other compliance requirements on small entities subject to the 
proposal. These requirements generally differ for small entities in two 
classes: data providers and third parties. Part VI.E provides a 
detailed description of the requirements and estimated compliance costs 
that would be faced by affected small entities under the proposed rule. 
These requirements would be imposed on an estimated 6,897 depository 
data providers, 100 nondepository data providers, and between 6,800 and 
9,500 third parties, as shown in Table 2. The proposed requirements and 
their costs are summarized in this section.
Requirements for Data Providers
    The proposed rule would require data providers to report the number 
of proper responses divided by the total number of queries to their 
developer interface on a monthly basis. The CFPB estimates that data 
providers may face a $7,300 cost of developing and testing a system to 
regularly disclose this performance metric on their websites. The CFPB 
expects these reports will generally be automated and will have minimal 
ongoing costs after the system is implemented.
    The proposed rule would require data providers to have policies and 
procedures to retain records to demonstrate compliance with certain 
other requirements of the proposed rule. Data providers would also be 
required to have policies and procedures designed to ensure that the 
reason for the decision to decline a third party's request to access 
its developer interface is communicated to the third party. The CFPB 
expects that these recordkeeping requirements would likely be built 
into a data provider's developer interface and the cost methodology 
described in part IV.E.1 includes these in the overall cost of 
establishing and maintaining a compliant developer interface. 
Incremental costs of these requirements are limited to developing and 
implementing reasonable policies and procedures, which the CFPB 
estimates would cost $5,500 to $11,900 per data provider.
    The proposed rule requires data providers to establish and maintain 
a consumer interface that allows consumers to export their covered data 
in machine-readable formats. As discussed in part VII.B.4, the CFPB 
expects that data providers subject to this requirement generally 
already provide the required information under the baseline and 
estimates that the incremental costs of this requirement will be 
minimal.
    The proposed rule requires data providers to establish and maintain 
a developer interface. As described in part VII.B.4, the CFPB expects 
that data providers will either contract with a vendor for their 
developer interfaces or develop and maintain their developer interfaces 
in-house. The cost estimate of developing and maintaining a developer 
interface is up to $24 per account per year for small data providers 
that choose to contract with a vendor. For small data providers that 
choose to build their developer interface in-house, the estimated 
upfront cost is between $250,000 and $500,000. Estimated annual costs 
for in-house developer interfaces include technology costs of $20,000 
as well as ongoing staffing costs of $45,000 to $91,000. The proposed 
rule would require data providers to report the number of proper 
responses divided by the total number of queries to their developer 
interface on a monthly basis. The CFPB estimates that data providers 
may face a $7,300 cost of developing and testing a system to

[[Page 74865]]

regularly disclose this performance metric on their websites, with 
minimal maintenance costs after the system is implemented.
    The proposed rule would require data providers to have policies and 
procedures to ensure that data are accurately transferred to third 
parties. In the cost methodology described in part IV.E.1, the CFPB 
includes these costs in the estimate for establishing and maintaining a 
compliant developer interface.
    Satisfying these requirements for data providers would generally 
involve professional skills related to software development, general 
and operational management, legal expertise, compliance, and customer 
support.
Requirements for Third Parties
    Third parties are not subject to reporting requirements but would 
be required to retain records of consumer data access requests and 
actions taken in response to these requests, reasons for not making the 
data available, and data access denials under the proposed rule. The 
CFPB understands that most third parties maintain similar records and 
costs would be limited to a one-time change to existing systems and 
small storage costs. The CFPB estimates a one-time cost of $8,200 for 
third parties to develop and implement appropriate policies and 
procedures, with minimal ongoing costs.
    The proposed rule would require third parties to establish and 
maintain systems that could receive data access revocation requests, 
track duration-limited authorizations, delete data when required due to 
revoked or lapsed authorizations, and retain the relevant records. The 
CFPB estimates that the one-time cost to establish these systems would 
be between $21,900 and $91,300, with minimal ongoing costs.
    The proposed rule would require third parties to provide 
authorization disclosure and certification statements. The CFPB 
estimates that the one-time cost to third parties of establishing an 
automated system to provide these disclosures would be $91,300. 
However, the CFPB expects that small third parties will generally use 
another third party to provide these disclosures and this cost will not 
be incurred. If third parties currently provide disclosures, modifying 
the content to comply with the proposed rule is estimated to cost 
between $2,700 and $3,700.
    Satisfying these requirements for data providers would generally 
involve professional skills related to software development, general 
and operational management, legal expertise, compliance, and customer 
support.
    As discussed in part VI.E.1, the CFPB does not expect the new 
financial data processing products or services definition to impose 
costs on small entities.
5. Identification, to the Extent Practicable, of All Relevant Federal 
Rules Which May Duplicate, Overlap, or Conflict With the Proposed Rule
    The Equal Credit Opportunity Act (ECOA) \252\ and the CFPB's 
implementing regulation, Regulation B (12 CFR part 1002), prohibit 
creditors from discriminating in any aspect of a credit transaction, 
including a business-purpose transaction, on the basis of race, color, 
religion, national origin, sex, marital status, age (if the applicant 
is old enough to enter into a contract), receipt of income from any 
public assistance program, or the exercise in good faith of a right 
under the Consumer Credit Protection Act.\253\
---------------------------------------------------------------------------

    \252\ 15 U.S.C. 1691 et seq.
    \253\ 15 U.S.C. 1601 et seq.
---------------------------------------------------------------------------

    EFTA and the CFPB's implementing regulation, Regulation E, 
establish a basic framework of the rights, liabilities, and 
responsibilities of participants in the electronic fund and remittance 
transfer systems. Among other requirements, EFTA and Regulation E 
prescribe requirements applicable to electronic fund transfers, 
including disclosures, error resolution, and rules related to 
unauthorized electronic fund transfers.
    The FCRA and the CFPB's implementing regulation, Regulation V (12 
CFR part 1022), govern the collection, assembly, and use of consumer 
report information and provide the framework for the consumer reporting 
system in the United States. They also promote the accuracy, fairness, 
and privacy of information in the files of consumer reporting agencies. 
They also include limitations on the use of certain types of consumer 
information, limitations on the disclosure of such information to third 
parties, as well as certain requirements related to accuracy and 
dispute resolution.
    The GLBA and the CFPB's implementing regulation, Regulation P (12 
CFR part 1016), require financial institutions subject to the CFPB's 
jurisdiction to provide their customers with notices concerning their 
privacy policies and practices, among other things. They also place 
certain limitations on the disclosure of nonpublic personal information 
to nonaffiliated third parties, and on the redisclosure and reuse of 
such information. Other parts of the GLBA, as implemented by 
regulations and guidelines of certain other Federal agencies (e.g., the 
FTC's Safeguards Rule and the prudential regulators' Safeguards 
Guidelines), set forth standards for administrative, technical, and 
physical safeguards with respect to financial institutions' customer 
information. These standards generally apply to the security and 
confidentiality of customer records and information, anticipated 
threats or hazards to the security or integrity of such records, and 
unauthorized access to or use of such records or information that could 
result in substantial harm or inconvenience to any customer.
    TILA and the CFPB's implementing regulation, Regulation Z, impose 
requirements on creditors and include special provisions for credit 
offered by credit card issuers. Among other requirements, TILA and 
Regulation Z prescribe requirements applicable to credit cards, 
including disclosures, error resolution, and rules related to 
unauthorized credit card use.
    TISA and the CFPB's implementing regulation, Regulation DD (12 CFR 
part 1030), apply to depository institutions; TISA and part 707 of the 
NCUA Rules and Regulations apply to credit unions. Among other things, 
TISA and Regulation DD prescribe requirements applicable to deposit 
accounts, including disclosure requirements.
    The Real Estate Settlement Procedures Act of 1974 \254\ and the 
CFPB's implementing regulation, Regulation X (12 CFR part 1024), 
include requirements applicable to mortgage servicers that seek to 
protect borrowers against certain billing and servicing errors.
---------------------------------------------------------------------------

    \254\ 12 U.S.C. 2601 et seq.
---------------------------------------------------------------------------

6. Description of Any Significant Alternatives to the Proposed Rule 
Which Accomplish the Stated Objectives of Applicable Statutes and 
Minimize Any Significant Economic Impact of the Proposed Rule on Small 
Entities
    The CFPB considered several alternatives to the proposed rule that 
would minimize economic impacts on small entities. These alternatives 
generally fall into four categories: (1) exemptions from the proposed 
rule for small data providers, (2) permitting small data providers to 
charge fees for making covered data available, (3) exemptions from the 
proposed rule for small third parties, or (4) alternative compliance 
dates for small depository data providers.
    For small data providers, the CFPB considered exemptions based on 
the

[[Page 74866]]

number of covered accounts or on total assets. To estimate the 
potential number of entities and share of accounts that would be 
exempted under the alternatives, the CFPB uses Call Report data as of 
the end of December 2022 on the number of FDIC- or NCUA-insured deposit 
accounts as a proxy for covered accounts at depository data providers. 
The CFPB expects that depositories make up a large majority of small 
entity data providers but lacks data to estimate the number and size of 
small nondepository data providers. The CFPB requests data and evidence 
on these entities.
    Tables 3 and 4 report the share and number of all depositories that 
would be exempted under the proposed rule and under alternative 
exemption thresholds, as well as the number and share of small entity 
depositories--those with less than $850 million in assets--that would 
be exempted. For the estimates under the proposed rule, banks are 
estimated to be exempt if they did not report ``Yes'' in response to 
the question ``Do any of the bank's internet websites have 
transactional capability, i.e., allow the bank's customers to execute 
transactions on their accounts through the website?'' in December 2022 
FFIEC Call Report data. Credit unions are estimated to be exempt if 
they did not affirmatively report having ``Online Banking'' or a 
``Mobile Application'' or services to offer ``Download Account 
History'' or ``E-Statements'' electronically in December 2022 NCUA 
Profile Form 4501A data. These data do not precisely identify which 
entities may be exempt from the proposal, but the CFPB is not aware of 
better available data to estimate whether entities are exempt. In 
addition, because at least some entities not reporting online banking 
or transactional websites have online banking websites as of the 
publication of this proposal, this is likely an overestimate of the 
number of exempt entities. The CFPB requests comment on its estimate of 
the share of depositories exempted.
---------------------------------------------------------------------------

    \255\ This is the number of FDIC- or NCUA-insured deposit 
accounts that would be exempted divided by the total number of FDIC- 
or NCUA-insured deposit accounts. Credit cards are not in the 
numerator or denominator. Commercial deposit accounts are in both 
the numerator and denominator.
    \256\ For this analysis, banks are classified as exempt if they 
do not report ``Yes'' to Item 9 of the Schedule RC-M on their 
December 2022 Call Report. Credit unions are classified as exempt if 
they did not report that they have ``Online Banking'' or ``Mobile 
Application'' for question 2 or ``Download Account History'' or ``E-
Statements'' for question 4 under ``Information Technology (IT)'' on 
their December 2022 NCUA Profile Form 4501A.
    \257\ The estimates in this table are based on FDIC- or NCUA-
insured deposit accounts, as there is no available data on number of 
covered accounts.
    \258\ This is the number of FDIC- or NCUA-insured deposit 
accounts that would be exempted divided by the total number of FDIC- 
or NCUA-insured deposit accounts. Credit cards are not in the 
numerator or denominator. Commercial deposit accounts are in both 
the numerator and denominator.
    \259\ For this analysis, banks are classified as exempt if they 
do not report ``Yes'' to Item 9 of the Schedule RC-M on their 
December 2022 Call Report. Credit unions are classified as exempt if 
they did not report that they have ``Online Banking'' or ``Mobile 
Application'' for Item 2 or ``Download Account History'' or ``E-
Statements'' for Item 4 under ``Information Technology (IT)'' on 
their December 2022 NCUA Profile Form 4501A.

      Table 3--Number of Exempted Entities Under Account-Based Alternative Exemption Thresholds Considered
----------------------------------------------------------------------------------------------------------------
                                                                  Share of small     Number of       Share of
                                     Share of        Number of        entity       small entity      accounts
       Exemption threshold         depositories    depositories    depositories    depositories      exempted
                                     exempted        exempted        exempted        exempted        (approx.)
                                   (approx.) (%)     (approx.)     (approx.) (%)     (approx.)       \255\ (%)
----------------------------------------------------------------------------------------------------------------
Proposed rule \256\.............              11           1,061              13           1,033            0.64
Less than 500 accounts \257\....               5             479               6             464            0.01
Less than 1,000 accounts........              10             964              12             943            0.04
Less than 2,000 accounts........              18           1,731              21           1,705            0.15
Less than 3,000 accounts........              26           2,492              31           2,460            0.32
Less than 4,000 accounts........              32           3,091              38           3,047            0.51
Less than 5,000 accounts........              38           3,622              45           3,573            0.72
Less than 10,000 accounts.......              57           5,407              67           5,302            1.88
----------------------------------------------------------------------------------------------------------------


       Table 4--Number of Exempted Entities Under Asset-Based Alternative Exemption Thresholds Considered
----------------------------------------------------------------------------------------------------------------
                                                                                                     Share of
                                     Share of        Number of    Share of small     Number of       accounts
       Exemption threshold         depositories    depositories       entity       small entity      exempted
                                   exempted (%)      exempted      depositories    depositories      (approx.)
                                                                   exempted (%)      exempted        \258\ (%)
----------------------------------------------------------------------------------------------------------------
Proposed rule \259\.............              11           1,061              13           1,033            0.64
Less than $50 million in assets.              27           2,621              33           2,621            0.57
Less than $100 million in assets              40           3,799              48           3,799            1.29
Less than $150 million in assets              48           4,631              58           4,631            1.98
Less than $200 million in assets              55           5,249              66           5,249            2.64
Less than $250 million in assets              60           5,704              72           5,704            3.23
----------------------------------------------------------------------------------------------------------------

    The CFPB has preliminarily determined that the exemption in the 
proposed rule would best target the exemption to those entities which 
would face the highest cost of compliance absent the exemption. Small 
depositories without any digital banking infrastructure would face the 
highest costs from establishing and maintaining interfaces for both 
consumer and authorized third party access. While many of these 
entities would be exempted by alternative account- or asset-based 
exemptions, the CFPB has preliminarily determined that such 
alternatives would also exempt some data providers that may be able to 
comply at lower cost. The CFPB also

[[Page 74867]]

expects that the later compliance date for these smaller entities will 
generally reduce the burden on these entities, mitigating the need for 
broader exemptions.
    Small data providers not excluded from the requirements of proposed 
part 1033 (because they have a consumer interface) that do not have a 
developer interface would incur the costs necessary to establish and 
maintain such an interface. To help offset those costs, the CFPB has 
considered the alternative of permitting small data providers to charge 
fees for making covered data available through developer interfaces. 
The CFPB is proposing, however, to prohibit fees across data providers 
of all sizes. This is because the CFPB has preliminarily determined 
that a data provider charging such fees would be inconsistent with the 
data provider's statutory obligation under CFPA section 1033 to make 
covered data available to consumers and to their authorized third party 
representatives. Further, consumers at small data providers could be 
harmed through reduced access to third parties' products and services 
if the CFPB were to permit only small data providers to charge fees.
    The CFPB also considered exemptions as a means to reduce burden for 
small entity third parties. Based on data from the Aggregator 
Collection, the CFPB estimates that there are approximately 6,800 to 
9,500 third parties with fewer than 100,000 connected accounts, many of 
whom may be small entities. However, exempting third parties from 
certain conditions of access under the proposed rule, such as the 
requirements on collection, use, and retention, would likely create 
risks of harm for consumers on data security and privacy grounds, 
provide unfair competitive advantages for exempt versus non-exempt 
third parties, and increase the risks of losses from data security 
incidents for consumers and data providers.
    Finally, the CFPB considered alternative compliance dates for small 
entities to reduce burden. The proposed rule has a compliance date of 
approximately four years after the final rule is published in the 
Federal Register for depository data providers with less than $850 
million in assets. Since depositories are defined as small entities if 
they have less than $850 million in assets, all depository small 
entities would fall into this compliance date tier by definition. As a 
result, all depository small entities would have a significant amount 
of time from the issuance of this proposed rule to come into compliance 
with the rule. Given the development of credential-free interfaces for 
third parties by core banking providers and other vendors, the CFPB 
expects that it will not be overly burdensome for small entity data 
providers to come into compliance before this date. Alternative 
compliance dates further into the future would extend the period during 
which screen scraping and other less secure and less privacy-protective 
data access methods would continue to be used, creating risks of harm 
to consumers and data providers.
7. Discussion of Impact on Cost of Credit for Small Entities
    The CFPB expects that the proposal may have some limited impact on 
the cost or availability of credit for small entities but does not 
expect that the impact would be substantial. The CFPB expects there are 
several ways the proposal could potentially impact the cost or 
availability of credit to small entities. First, the provisions could 
impact the availability of credit to small entities if small businesses 
are using loans from lenders (either data providers or third parties) 
affected by the provisions and the provisions lead to a contraction of 
the market. Second, the proposal could potentially increase the cost of 
credit for small businesses if the costs of implementing the proposal 
are passed through in the form of higher prices on loans from lenders. 
Third, for small business owners that use consumer-authorized data to 
qualify for or access credit, the provisions could potentially increase 
credit availability or lower costs for small entities by facilitating 
increased data access.\260\ Small entity representatives did not 
provide feedback on this topic.\261\ The CFPB does not have data to 
quantify these potential impacts.
---------------------------------------------------------------------------

    \260\ As an example, Howell et al. found that more automated 
fintech lenders facilitated a higher share of Paycheck Protection 
Program loans to small, Black-owned firms relative to traditional 
lenders. Sabrina T. Howell et al., Lender Automation and Racial 
Disparities in Credit Access, NBER Working Paper No. 29364 (Nov. 
2022), https://www.nber.org/system/files/working_papers/w29364/w29364.pdf.
    \261\ SBREFA Panel Report at 40.
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    The CFPB seeks comment on its analysis of the proposal's impact on 
the cost of credit for small entities, and requests data or evidence on 
these potential impacts.

VIII. Paperwork Reduction Act

    Under the Paperwork Reduction Act of 1995 (PRA),\262\ Federal 
agencies are generally required to seek, prior to implementation, 
approval from OMB for information collection requirements. Under the 
PRA, the CFPB may not conduct or sponsor, and, notwithstanding any 
other provision of law, a person is not required to respond to, an 
information collection unless the information collection displays a 
valid control number assigned by OMB.
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    \262\ 44 U.S.C. 3501 et seq.
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    As part of its continuing effort to reduce paperwork and respondent 
burden, the CFPB conducts a preclearance consultation program to 
provide the general public and Federal agencies with an opportunity to 
comment on the information collection requirements in accordance with 
the PRA. This helps ensure that the public understands the CFPB's 
requirements or instructions, respondents can provide the requested 
data in the desired format, reporting burden (time and financial 
resources) is minimized, information collection instruments are clearly 
understood, and the CFPB can properly assess the impact of information 
collection requirements on respondents.
    The proposed rule would create a new 12 CFR part 1033 and amend 12 
CFR part 1001. The proposed rule contains seven new information 
collection requirements.
    1. Obligation to make covered data available (proposed Sec.  
1033.201), including general requirements (proposed Sec.  1033.301) and 
requirements applicable to developer interface (proposed Sec.  
1033.311).
    2. Information about the data provider (proposed Sec.  1033.341).
    3. Policies and procedures for data providers (proposed Sec.  
1033.351).
    4. Third party authorization; general (proposed Sec.  1033.401), 
including the authorization disclosure (proposed Sec.  1033.411).
    5. Third party obligations (proposed Sec.  1033.421).
    6. Use of data aggregator (proposed Sec.  1033.431).
    7. Policies and procedures for third party record retention 
(proposed Sec.  1033.441).
    The information collection requirements in this proposed rule would 
be mandatory.
    The collections of information contained in this proposed rule, and 
identified as such, have been submitted to OMB for review under section 
3507(d) of the PRA. A complete description of the information 
collection requirements (including the burden estimate methods) is 
provided in the information collection request (ICR) that the CFPB has 
submitted to OMB under the requirements of the PRA. The ICR submitted 
to OMB requesting approval under the PRA for the information collection 
requirements contained herein is available at www.regulations.gov as 
well as on OMB's public-facing docket at

[[Page 74868]]

www.reginfo.gov. Please submit your comments to OMB at www.reginfo.gov/public/do/PRAMain by clicking the link ``Currently under Review--Open 
for Public Comments'' and using the search function to find the ICR for 
comment.
    Title of Collection: 12 CFR part 1033.
    OMB Control Number: 3170-XXXX.
    Type of Review: New collection.
    Affected Public: Private Sector.
    Estimated Number of Respondents: 17,006.
    Estimated Total Annual Burden Hours: 2,040,600 annually and 
10,323,120 one-time.
    Comments are invited on: (1) Whether the collection of information 
is necessary for the proper performance of the functions of the CFPB, 
including whether the information will have practical utility; (2) the 
accuracy of the CFPB's estimate of the burden of the collection of 
information, including the validity of the methods and the assumptions 
used; (3) ways to enhance the quality, utility, and clarity of the 
information to be collected; and (4) ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology. Comments submitted in response to this proposal will be 
summarized and/or included in the request for OMB approval. All 
comments will become a matter of public record.
    If applicable, the notice of final rule will display the control 
number assigned by OMB to any information collection requirements 
proposed herein and adopted in the final rule.

IX. Severability

    The CFPB preliminarily intends that, if any provision of the final 
rule, or any application of a provision, is stayed or determined to be 
invalid, the remaining provisions or applications are severable and 
shall continue in effect.
    However, this is subject to the following significant exception. 
The CFPB preliminarily considers data providers' proposed obligations 
to provide data under 12 CFR part 1033 to authorized third parties to 
be inseparable from the protections the CFPB is proposing in subpart D 
to ensure that authorized third parties are acting on behalf of 
consumers. Accordingly, if any of the provisions in subpart D were 
stayed or determined to be invalid, the CFPB preliminary intends that 
subpart D, together with references to third parties and authorized 
third parties elsewhere in part 1033, shall not continue in effect. 
This would not affect direct access by consumers to covered data under 
the remainder of part 1033, and it would also not affect the definition 
of financial product or service under proposed Sec.  1001.2(b).

List of Subjects

12 CFR Part 1001

    Consumer protection, Credit.

12 CFR Part 1033

    Banks, banking, Consumer protection, Credit, Credit Unions, 
Electronic funds transfers, National banks, Privacy, Reporting and 
recordkeeping requirements, Savings associations, Voluntary standards.

Authority and Issuance

    For the reasons set forth in the preamble, the CFPB proposes to 
amend 12 CFR part 1001 and add part 1033, as set forth below:

PART 1001--FINANCIAL PRODUCTS OR SERVICES

0
1. The authority citation for part 1001 continues to read as follows:

    Authority:  12 U.S.C. 5481(15)(A)(xi); and 12 U.S.C. 5512(b)(1).

0
2. Amend Sec. 1001.2 by revising paragraph (b) and adding reserved 
paragraph (c) to read as follows:


Sec. 1001.2  Definitions.

* * * * *
    (b) Providing financial data processing products or services by any 
technological means, including processing, storing, aggregating, or 
transmitting financial or banking data, alone or in connection with 
another product or service, where the financial data processing is not 
offered or provided by a person who, by operation of 12 U.S.C. 
5481(15)(A)(vii)(I) or (II), is not a covered person.
    (c) [Reserved].
0
3. Add part 1033 to read as follows:

PART 1033--PERSONAL FINANCIAL DATA RIGHTS

Subpart A--General
Sec.
1033.101 Authority, purpose, and organization.
1033.111 Coverage of data providers.
1033.121 Compliance dates.
1033.131 Definitions.
1033.141 Standard setting.
Subpart B--Obligation to Make Covered Data Available
1033.201 Obligation to make covered data available.
1033.211 Covered data.
1033.221 Exceptions.
Subpart C--Data Provider Interfaces; Responding to Requests
1033.301 General requirements.
1033.311 Requirements applicable to developer interface.
1033.321 Interface access.
1033.331 Responding to requests for information.
1033.341 Information about the data provider.
1033.351 Policies and procedures.
Subpart D--Authorized Third Parties
1033.401 Third party authorization; general.
1033.411 Authorization disclosure.
1033.421 Third party obligations.
1033.431 Use of data aggregator.
1033.441 Policies and procedures for third party record retention.

    Authority:  12 U.S.C. 5512; 12 U.S.C. 5514; 12 U.S.C. 5532; 12 
U.S.C. 5533.

Subpart A--General


Sec.  1033.101  Authority, purpose, and organization.

    (a) Authority. The regulation in this part is issued by the 
Consumer Financial Protection Bureau (CFPB) pursuant to the Consumer 
Financial Protection Act of 2010 (CFPA), Pub. L. 111-203, tit. X, 124 
Stat. 1955.
    (b) Purpose. This part implements the provisions of section 1033 of 
the CFPA by requiring data providers to make available to consumers and 
authorized third parties, upon request, covered data in the data 
provider's control or possession concerning a covered consumer 
financial product or service, in an electronic form usable by consumers 
and authorized third parties; and by prescribing standards to promote 
the development and use of standardized formats for covered data, 
including through industry standards developed by standard-setting 
bodies recognized by the CFPB. This part also sets forth obligations of 
third parties that would access covered data on a consumer's behalf, 
including limitations on their collection, use, and retention of 
covered data.
    (c) Organization. This part is divided into subparts as follows:
    (1) Subpart A establishes the authority, purpose, organization, 
coverage of data providers, compliance dates, and definitions 
applicable to this part.
    (2) Subpart B provides the general obligation of data providers to 
make covered data available upon the request of a consumer or 
authorized third party, including what types of information must be 
made available.
    (3) Subpart C provides the requirements for data providers to 
establish and maintain interfaces to

[[Page 74869]]

receive and respond to requests for covered data.
    (4) Subpart D provides the obligations of third parties that would 
access covered data on behalf of a consumer.


Sec.  1033.111  Coverage of data providers.

    (a) Coverage of data providers. A data provider has obligations 
under this part if it controls or possesses covered data concerning a 
covered consumer financial product or service, subject to the exclusion 
in paragraph (d) of this section.
    (b) Definition of covered consumer financial product or service. 
Covered consumer financial product or service means a consumer 
financial product or service, as defined in 12 U.S.C. 5481(5), that is:
    (1) A Regulation E account, which means an account, as defined in 
Regulation E, 12 CFR 1005.2(b);
    (2) A Regulation Z credit card, which means a credit card, as 
defined in Regulation Z, 12 CFR 1026.2(a)(15)(i); and
    (3) Facilitation of payments from a Regulation E account or 
Regulation Z credit card.
    (c) Definition of data provider. Data provider means a covered 
person, as defined in 12 U.S.C. 5481(6), that is:
    (1) A financial institution, as defined in Regulation E, 12 CFR 
1005.2(i);
    (2) A card issuer, as defined in Regulation Z, 12 CFR 1026.2(a)(7); 
or
    (3) Any other person that controls or possesses information 
concerning a covered consumer financial product or service the consumer 
obtained from that person.
    Example 1 to paragraph (c): A digital wallet provider is a data 
provider.
    (d) Excluded data providers. The requirements of this part do not 
apply to data providers that are depository institutions that do not 
have a consumer interface.


Sec.  1033.121  Compliance dates.

    A data provider must comply with Sec. Sec.  1033.201 and 1033.301 
beginning on:
    (a) [Approximately six months after the date of publication of the 
final rule in the Federal Register], for depository institution data 
providers that hold at least $500 billion in total assets and 
nondepository institution data providers that generated at least $10 
billion in revenue in the preceding calendar year or are projected to 
generate at least $10 billion in revenue in the current calendar year.
    (b) [Approximately one year after the date of publication of the 
final rule in the Federal Register], for data providers that are:
    (1) Depository institutions that hold at least $50 billion in total 
assets but less than $500 billion in total assets; or
    (2) Nondepository institutions that generated less than $10 billion 
in revenue in the preceding calendar year and are projected to generate 
less than $10 billion in revenue in the current calendar year.
    (c) [Approximately two and a half years after the date of 
publication of the final rule in the Federal Register], for depository 
institutions that hold at least $850 million in total assets but less 
than $50 billion in total assets.
    (d) [Approximately four years after the date of publication of the 
final rule in the Federal Register], for depository institutions that 
hold less than $850 million in total assets.


Sec.  1033.131  Definitions.

    For purposes of this part, the following definitions apply:
    Authorized third party means a third party that has complied with 
the authorization procedures described in Sec.  1033.401.
    Card issuer is defined at Sec.  1033.111(c)(2).
    Consumer means a natural person. Trusts established for tax or 
estate planning purposes are considered natural persons for purposes of 
this definition.
    Consumer interface means an interface through which a data provider 
receives requests for covered data and makes available covered data in 
an electronic form usable by consumers in response to the requests.
    Covered consumer financial product or service is defined at Sec.  
1033.111(b).
    Covered data is defined at Sec.  1033.211.
    Data aggregator means an entity that is retained by and provides 
services to the authorized third party to enable access to covered 
data.
    Data provider is defined at Sec.  1033.111(c).
    Developer interface means an interface through which a data 
provider receives requests for covered data and makes available covered 
data in an electronic form usable by authorized third parties in 
response to the requests.
    Financial institution is defined at Sec.  1033.111(c)(1).
    Qualified industry standard means a standard issued by a standard-
setting body that is fair, open, and inclusive in accordance with Sec.  
1033.141(a).
    Regulation E account is defined at Sec.  1033.111(b)(1).
    Regulation Z credit card is defined at Sec.  1033.111(b)(2).
    Third party means any person or entity that is not the consumer 
about whom the covered data pertains or the data provider that controls 
or possesses the consumer's covered data.


Sec.  1033.141  Standard setting.

    (a) Fair, open, and inclusive standard-setting body. A standard-
setting body is fair, open, and inclusive and is an issuer of qualified 
industry standards when it has all of the following attributes:
    (1) Openness: The sources, procedures, and processes used are open 
to all interested parties, including: consumer and other public 
interest groups with expertise in consumer protection, financial 
services, community development, fair lending, and civil rights; 
authorized third parties; data providers; data aggregators and other 
providers of services to authorized third parties; and relevant trade 
associations. Parties can meaningfully participate in standards 
development on a non-discriminatory basis.
    (2) Balance: The decision-making power is balanced across all 
interested parties, including consumer and other public interest 
groups, at all levels of the standard-setting body. There is meaningful 
representation for large and small commercial entities within these 
categories. No single interest or set of interests dominates decision-
making. Achieving balance requires recognition that some participants 
may play multiple roles, such as being both a data provider and an 
authorized third party. The ownership structure of entities is 
considered in achieving balance.
    (3) Due process: The standard-setting body uses documented and 
publicly available policies and procedures, and it provides adequate 
notice of meetings and standards development, sufficient time to review 
drafts and prepare views and objections, access to views and objections 
of other participants, and a fair and impartial process for resolving 
conflicting views.
    (4) Appeals: An appeals process is available for the impartial 
handling of appeals.
    (5) Consensus: Standards development proceeds by consensus, which 
is defined as general agreement, but not unanimity. During the 
development of consensus, comments and objections are considered using 
fair, impartial, open, and transparent processes.
    (6) Transparency: Procedures or processes for participating in 
standards development and for developing standards are transparent to 
participants and publicly available.
    (7) CFPB recognition: The standard-setting body has been recognized 
by the CFPB within the last three years as an issuer of qualified 
industry standards.

[[Page 74870]]

    (b) CFPB consideration. A standard-setting body may request that 
the CFPB recognize it as an issuer of qualified industry standards. The 
attributes set forth in paragraphs (a)(1) through (6) of this section 
will inform the CFPB's consideration of the request.

Subpart B--Obligation to Make Covered Data Available


Sec.  1033.201  Obligation to make covered data available.

    (a) Obligation to make covered data available. A data provider must 
make available to a consumer and an authorized third party, upon 
request, covered data in the data provider's control or possession 
concerning a covered consumer financial product or service that the 
consumer obtained from the data provider, in an electronic form usable 
by consumers and authorized third parties. Compliance with the 
requirements in Sec. Sec.  1033.301 and 1033.311 is required in 
addition to the requirements of this paragraph (a).
    (b) Current data. In complying with paragraph (a) of this section, 
a data provider must make available the most recently updated covered 
data that it has in its control or possession at the time of a request. 
A data provider must make available information concerning authorized 
but not yet settled debit card transactions.


Sec.  1033.211  Covered data.

    Covered data in this part means, as applicable:
    (a) Transaction information, including historical transaction 
information in the control or possession of the data provider. A data 
provider is deemed to make available sufficient historical transaction 
information for purposes of Sec.  1033.201(a) if it makes available at 
least 24 months of such information.
    Example 1 to paragraph (a): This category includes amount, date, 
payment type, pending or authorized status, payee or merchant name, 
rewards credits, and fees or finance charges.
    (b) Account balance.
    (c) Information to initiate payment to or from a Regulation E 
account.
    Example 1 to paragraph (c): This category includes a tokenized 
account and routing number that can be used to initiate an Automated 
Clearing House transaction. In complying with its obligation under 
Sec.  1033.201(a), a data provider is permitted to make available a 
tokenized account and routing number instead of, or in addition to, a 
non-tokenized account and routing number.
    (d) Terms and conditions.
    Example 1 to paragraph (d): This category includes the applicable 
fee schedule, any annual percentage rate or annual percentage yield, 
rewards program terms, whether a consumer has opted into overdraft 
coverage, and whether a consumer has entered into an arbitration 
agreement.
    (e) Upcoming bill information.
    Example 1 to paragraph (e): This category includes information 
about third party bill payments scheduled through the data provider and 
any upcoming payments due from the consumer to the data provider.
    (f) Basic account verification information, which is limited to the 
name, address, email address, and phone number associated with the 
covered consumer financial product or service.


Sec.  1033.221  Exceptions.

    A data provider is not required to make available the following 
covered data to a consumer or authorized third party:
    (a) Any confidential commercial information, including an algorithm 
used to derive credit scores or other risk scores or predictors. 
Information does not qualify for this exception merely because it is an 
input to, or an output of, an algorithm, risk score, or predictor. For 
example, annual percentage rate and other pricing terms are sometimes 
determined by an internal algorithm or predictor but do not fall within 
this exception.
    (b) Any information collected by the data provider for the sole 
purpose of preventing fraud or money laundering, or detecting, or 
making any report regarding other unlawful or potentially unlawful 
conduct. Information collected for other purposes does not fall within 
this exception. For example, name and other basic account verification 
information do not fall within this exception.
    (c) Any information required to be kept confidential by any other 
provision of law. Information does not qualify for this exception 
merely because the data provider must protect it for the benefit of the 
consumer. For example, the data provider cannot restrict access to the 
consumer's own information merely because that information is subject 
to privacy protections.
    (d) Any information that the data provider cannot retrieve in the 
ordinary course of its business with respect to that information.

Subpart C--Data Provider Interfaces; Responding to Requests


Sec.  1033.301  General requirements.

    (a) Requirement to establish and maintain interfaces. A data 
provider subject to the requirements of this part must maintain a 
consumer interface and must establish and maintain a developer 
interface. The consumer interface and the developer interface must 
satisfy the requirements set forth in this section. The developer 
interface must satisfy the additional requirements set forth in Sec.  
1033.311.
    (b) Machine-readable files upon specific request. Upon specific 
request, a data provider must make available to a consumer or an 
authorized third party covered data in a machine-readable file that can 
be retained by the consumer or authorized third party and transferred 
for processing into a separate information system that is reasonably 
available to and in the control of the consumer or authorized third 
party.
    Example 1 to paragraph (b): A data provider makes available covered 
data in a machine-readable file that can be retained if the data can be 
printed or kept in a separate information system that is in the control 
of the consumer or authorized third party.
    (c) Fees prohibited. A data provider must not impose any fees or 
charges on a consumer or an authorized third party in connection with:
    (1) Interfaces. Establishing or maintaining the interfaces required 
by paragraph (a) of this section; or
    (2) Requests. Receiving requests or making available covered data 
in response to requests as required by this part.


Sec.  1033.311  Requirements applicable to developer interface.

    (a) General. A developer interface required by Sec.  1033.301(a) 
must satisfy the requirements set forth in this section.
    (b) Standardized format. The developer interface must make 
available covered data in a standardized format. The interface is 
deemed to satisfy this requirement if:
    (1) The interface makes available covered data in a format that is 
set forth in a qualified industry standard; or
    (2) In the absence of a qualified industry standard, the interface 
makes available covered data in a format that is widely used by the 
developer interfaces of other similarly situated data providers with 
respect to similar data and is readily usable by authorized third 
parties.
    (c) Performance specifications. The developer interface must 
satisfy the following performance specifications:
    (1) Commercially reasonable performance. The performance of the 
interface must be commercially reasonable.
    (i) Quantitative minimum performance specification. The

[[Page 74871]]

performance of the interface cannot be commercially reasonable if it 
does not meet the following quantitative minimum performance 
specification regarding its response rate: The number of proper 
responses by the interface divided by the total number of queries for 
covered data to the interface must be equal to or greater than 99.5 
percent. For purposes of this paragraph (c)(1)(i), all of the following 
requirements apply:
    (A) Any responses by and queries to the interface during scheduled 
downtime for the interface must be excluded respectively from the 
numerator and the denominator of the calculation.
    (B) In order for any downtime of the interface to qualify as 
scheduled downtime, the data provider must have provided reasonable 
notice of the downtime to all third parties to which the data provider 
has granted access to the interface. Indicia that the data provider's 
notice of the downtime may be reasonable include that the notice 
adheres to a qualified industry standard.
    (C) The total amount of scheduled downtime for the interface in the 
relevant time period, such as a month, must be reasonable. Indicia that 
the total amount of scheduled downtime may be reasonable include that 
the amount adheres to a qualified industry standard.
    (D) A proper response is a response, other than any message such as 
an error message provided during unscheduled downtime of the interface, 
that meets all of the following criteria:
    (1) The response either fulfills the query or explains why the 
query was not fulfilled;
    (2) The response is consistent with the reasonable written policies 
and procedures that the data provider establishes and maintains 
pursuant to Sec.  1033.351(a); and
    (3) The response is provided by the interface within a commercially 
reasonable amount of time. The amount of time cannot be commercially 
reasonable if it is more than 3,500 milliseconds.
    (ii) Indicia of compliance. Indicia that the performance of the 
interface is commercially reasonable include that it:
    (A) Meets the applicable performance specifications set forth in a 
qualified industry standard; and
    (B) Meets the applicable performance specifications achieved by the 
developer interfaces established and maintained by similarly situated 
data providers.
    (2) Access cap prohibition. Except as otherwise permitted by 
Sec. Sec.  1033.221, 1033.321, and 1033.331(b) and (c), a data provider 
must not unreasonably restrict the frequency with which it receives and 
responds to requests for covered data from an authorized third party 
through its developer interface. Any frequency restrictions must be 
applied in a manner that is non-discriminatory and consistent with the 
reasonable written policies and procedures that the data provider 
establishes and maintains pursuant to Sec.  1033.351(a). Indicia that 
any frequency restrictions applied are reasonable include that they 
adhere to a qualified industry standard.
    (d) Security specifications--(1) Access credentials. A data 
provider must not allow a third party to access the data provider's 
developer interface by using any credentials that a consumer uses to 
access the consumer interface.
    (2) Security program. (i) A data provider must apply to the 
developer interface an information security program that satisfies the 
applicable rules issued pursuant to section 501 of the Gramm-Leach-
Bliley Act, 15 U.S.C. 6801; or
    (ii) If the data provider is not subject to section 501 of the 
Gramm-Leach-Bliley Act, the data provider must apply to its developer 
interface the information security program required by the Federal 
Trade Commission's Standards for Safeguarding Customer Information, 16 
CFR part 314.


Sec.  1033.321  Interface access.

    (a) Denials related to risk management. A data provider does not 
violate the general obligation in Sec.  1033.201(a) by reasonably 
denying a consumer or third party access to an interface described in 
Sec.  1033.301(a) based on risk management concerns. Subject to 
paragraph (b) of this section, a denial is not unreasonable if it is 
necessary to comply with section 39 of the Federal Deposit Insurance 
Act, 12 U.S.C. 1831p-1 or section 501 of the Gramm-Leach-Bliley Act, 15 
U.S.C. 6801.
    (b) Reasonable denials. To be reasonable pursuant to paragraph (a) 
of this section, a denial must, at a minimum, be directly related to a 
specific risk of which the data provider is aware, such as a failure of 
a third party to maintain adequate data security, and must be applied 
in a consistent and non-discriminatory manner.
    (c) Indicia of reasonable denials. Indicia that a denial pursuant 
to paragraph (a) of this section is reasonable include whether access 
is denied to adhere to a qualified industry standard related to data 
security or risk management.
    (d) Denials related to lack of information. A data provider has a 
reasonable basis for denying access to a third party under paragraph 
(a) of this section if:
    (1) The third party does not present evidence that its data 
security practices are adequate to safeguard the covered data, provided 
that the denial of access is not otherwise unreasonable; or
    (2) The third party does not make the following information 
available in both human-readable and machine-readable formats, and 
readily identifiable to members of the public, meaning the information 
must be at least as available as it would be on a public website:
    (i) Its legal name and, if applicable, any assumed name it is using 
while doing business with the consumer;
    (ii) A link to its website;
    (iii) Its Legal Entity Identifier (LEI) that is issued by:
    (A) A utility endorsed by the LEI Regulatory Oversight Committee, 
or
    (B) A utility endorsed or otherwise governed by the Global LEI 
Foundation (or any successor thereof) after the Global LEI Foundation 
assumes operational governance of the global LEI system; and
    (iv) Contact information a data provider can use to inquire about 
the third party's data security practices.


Sec.  1033.331  Responding to requests for information.

    (a) Responding to requests--access by consumers. To comply with the 
requirement in Sec.  1033.201(a), upon request from a consumer, a data 
provider must make available covered data when it receives information 
sufficient to:
    (1) Authenticate the consumer's identity; and
    (2) Identify the scope of the data requested.
    (b) Responding to requests--access by third parties. (1) To comply 
with the requirement in Sec.  1033.201(a), upon request from an 
authorized third party, a data provider must make available covered 
data when it receives information sufficient to:
    (i) Authenticate the consumer's identity;
    (ii) Authenticate the third party's identity;
    (iii) Confirm the third party has followed the authorization 
procedures in Sec.  1033.401; and
    (iv) Identify the scope of the data requested.
    (2) The data provider is permitted to confirm the scope of a third 
party's authorization to access the consumer's data by asking the 
consumer to confirm:
    (i) The account(s) to which the third party is seeking access; and
    (ii) The categories of covered data the third party is requesting 
to access, as

[[Page 74872]]

disclosed by the third party pursuant to Sec.  1033.411(b)(4).
    (c) Response not required. Notwithstanding the general rules in 
paragraphs (a) and (b) of this section, a data provider is not required 
to make covered data available in response to a request when:
    (1) The data are withheld because an exception described in Sec.  
1033.221 applies;
    (2) The data provider has a basis to deny access pursuant to risk 
management concerns in accordance with Sec.  1033.321(a);
    (3) The data provider's interface is not available when the data 
provider receives a request requiring a response under this section. 
However, the data provider is subject to the performance specifications 
in Sec.  1033.311(c);
    (4) The request is for access by a third party, and:
    (i) The consumer has revoked the third party's authorization 
pursuant to paragraph (e) of this section;
    (ii) The data provider has received notice that the consumer has 
revoked the third party's authorization pursuant to Sec.  
1033.421(h)(2); or
    (iii) The consumer has not provided a new authorization to the 
third party after the maximum duration period, as described in Sec.  
1033.421(b)(2).
    (d) Jointly held accounts. A data provider that receives a request 
for covered data from a consumer that jointly holds an account or from 
an authorized third party acting on behalf of such a consumer must make 
available covered data to that consumer or authorized third party, 
subject to the other requirements of this section.
    (e) Mechanism to revoke third party authorization to access covered 
data. A data provider does not violate the general obligation in Sec.  
1033.201(a) by making available to the consumer a reasonable method to 
revoke any third party's authorization to access all of the consumer's 
covered data. To be reasonable, the revocation method must, at a 
minimum, be unlikely to interfere with, prevent, or materially 
discourage consumers' access to or use of the data, including access to 
and use of the data by an authorized third party. Indicia that the data 
provider's revocation method is reasonable include its conformance to a 
qualified industry standard. A data provider that receives a revocation 
request from consumers through a revocation method it makes available 
must notify the authorized third party of the request.


Sec.  1033.341  Information about the data provider.

    (a) Requirement to make information about the data provider readily 
identifiable. A data provider must make the information described in 
paragraphs (b) through (d) of this section:
    (1) Readily identifiable to members of the public, meaning the 
information must be at least as available as it would be on a public 
website; and
    (2) Available in both human-readable and machine-readable formats.
    (b) Identifying information. A data provider must disclose in the 
manner required by paragraph (a) of this section:
    (1) Its legal name and, if applicable, any assumed name it is using 
while doing business with the consumer;
    (2) A link to its website;
    (3) Its LEI that is issued by:
    (i) A utility endorsed by the LEI Regulatory Oversight Committee, 
or
    (ii) A utility endorsed or otherwise governed by the Global LEI 
Foundation (or any successor thereof) after the Global LEI Foundation 
assumes operational governance of the global LEI system; and
    (4) Contact information that enables a consumer or third party to 
receive answers to questions about accessing covered data under this 
part.
    (c) Developer interface documentation. For its developer interface, 
a data provider must disclose in the manner required by paragraph (a) 
of this section documentation, including metadata describing all 
covered data and their corresponding data fields, and other 
documentation sufficient for a third party to access and use the 
interface. The documentation must:
    (1) Be maintained and updated as the developer interface is 
updated;
    (2) Include how third parties can get technical support and report 
issues with the interface; and
    (3) Be easy to understand and use, similar to data providers' 
documentation for other commercially available products.
    (d) Performance specification. On or before the tenth calendar day 
of each calendar month, a data provider must disclose in the manner 
required by paragraph (a) of this section the quantitative minimum 
performance specification described in Sec.  1033.311(c)(1)(i) that the 
data provider's developer interface achieved in the previous calendar 
month. The data provider's disclosure must include at least a rolling 
13 months of the required monthly figure, except that the disclosure 
need not include the monthly figure for months prior to the compliance 
date applicable to the data provider. The data provider must disclose 
the metric as a percentage rounded to four decimal places, such as 
``99.9999 percent.''


Sec.  1033.351  Policies and procedures.

    (a) Reasonable written policies and procedures. A data provider 
must establish and maintain written policies and procedures that are 
reasonably designed to achieve the objectives set forth in subparts B 
and C of this part, including paragraphs (b) through (d) of this 
section. Policies and procedures must be appropriate to the size, 
nature, and complexity of the data provider's activities. A data 
provider must periodically review the policies and procedures required 
by this section and update them as appropriate to ensure their 
continued effectiveness.
    (b) Policies and procedures for making covered data available. The 
policies and procedures required by paragraph (a) of this section must 
be reasonably designed to ensure that:
    (1) Making available covered data. A data provider creates a record 
of the data fields that are covered data in the data provider's control 
or possession, what covered data are not made available through a 
consumer or developer interface pursuant to an exception in Sec.  
1033.221, and the reasons the exception applies. A data provider is 
permitted to comply with this requirement by incorporating the data 
fields defined by a qualified industry standard, provided doing so is 
appropriate to the size, nature, and complexity of the data provider's 
activities. Exclusive reliance on data fields defined by a qualified 
industry standard would not be appropriate if such data fields failed 
to identify all the covered data in the data provider's control or 
possession.
    (2) Denials of developer interface access. When a data provider 
denies a third party access to a developer interface pursuant to Sec.  
1033.321, the data provider:
    (i) Creates a record explaining the basis for denial; and
    (ii) Communicates to the third party, electronically or in writing, 
the reason(s) for the denial, and that the communication occurs as 
quickly as is practicable.
    (3) Denials of information requests. When a data provider denies a 
request for information pursuant to Sec.  1033.331, the data provider:
    (i) Creates a record explaining the basis for the denial; and
    (ii) Communicates to the consumer or third party, electronically or 
in writing, the type(s) of information denied and the reason(s) for the 
denial, and that the

[[Page 74873]]

communication occurs as quickly as is practicable.
    (c)(1) Policies and procedures for ensuring accuracy. The policies 
and procedures required by paragraph (a) of this section must be 
reasonably designed to ensure that covered data are accurately made 
available through the data provider's developer interface.
    (2) Elements. In developing its policies and procedures regarding 
accuracy, a data provider must consider, for example:
    (i) Implementing the format requirements of Sec.  1033.311(b); and
    (ii) Addressing information provided by a consumer or a third party 
regarding inaccuracies in the covered data made available through its 
developer interface.
    (3) Indicia of compliance. Indicia that a data provider's policies 
and procedures regarding accuracy are reasonable include whether the 
policies and procedures conform to a qualified industry standard 
regarding accuracy.
    (d) Policies and procedures for record retention. The policies and 
procedures required by paragraph (a) of this section must be reasonably 
designed to ensure retention of records that are evidence of compliance 
with subparts B and C of this part.
    (1) Retention period. Records related to a data provider's response 
to a consumer's or third party's request for information or a third 
party's request to access a developer interface must be retained for at 
least three years after a data provider has responded to the request. 
All other records that are evidence of compliance with subparts B and C 
of this part must be retained for a reasonable period of time.
    (2) Certain records retained pursuant to policies and procedures. 
Records retained pursuant to policies and procedures required under 
paragraph (a) of this section must include, without limitation:
    (i) Records of requests for a third party's access to an interface, 
actions taken in response to such requests, and reasons for denying 
access, if applicable;
    (ii) Records of requests for information, actions taken in response 
to such requests, and reasons for not making the information available, 
if applicable;
    (iii) Copies of a third party's authorization to access data on 
behalf of a consumer; and
    (iv) Records of actions taken by a consumer and a data provider to 
revoke a third party's access pursuant to any revocation mechanism made 
available by a data provider.

Subpart D--Authorized Third Parties


Sec.  1033.401  Third party authorization; general.

    To become an authorized third party, the third party must seek 
access to covered data from a data provider on behalf of a consumer to 
provide a product or service the consumer requested and:
    (a) Provide the consumer with an authorization disclosure as 
described in Sec.  1033.411;
    (b) Provide a statement to the consumer in the authorization 
disclosure, as provided in Sec.  1033.411(b)(5), certifying that the 
third party agrees to the obligations described in Sec.  1033.421; and
    (c) Obtain the consumer's express informed consent to access 
covered data on behalf of the consumer by obtaining an authorization 
disclosure that is signed by the consumer electronically or in writing.


Sec.  1033.411  Authorization disclosure.

    (a) General requirements. To comply with Sec.  1033.401(a), a third 
party must provide the consumer with an authorization disclosure 
electronically or in writing. The authorization disclosure must be 
clear, conspicuous, and segregated from other material.
    (b) Content. The authorization disclosure must include:
    (1) The name of the third party that will be authorized to access 
covered data pursuant to the third party authorization procedures in 
Sec.  1033.401.
    (2) The name of the data provider that controls or possesses the 
covered data that the third party identified in paragraph (b)(1) of 
this section seeks to access on the consumer's behalf.
    (3) A brief description of the product or service that the consumer 
has requested the third party identified in paragraph (b)(1) of this 
section provide and a statement that the third party will collect, use, 
and retain the consumer's data only for the purpose of providing that 
product or service to the consumer.
    (4) The categories of covered data that will be accessed.
    (5) The certification statement described in Sec.  1033.401(b).
    (6) A description of the revocation mechanism described in Sec.  
1033.421(h)(1).
    (c) Language access--(1) General language requirements. The 
authorization disclosure must be in the same language as the 
communication in which the third party conveys the authorization 
disclosure to the consumer. Any translation of the authorization 
disclosure must be complete and accurate.
    (2) Additional languages. If the authorization disclosure is in a 
language other than English, it must include a link to an English-
language translation, and it is permitted to include links to 
translations in other languages. If the authorization disclosure is in 
English, it is permitted to include links to translations in other 
languages.


Sec.  1033.421  Third party obligations.

    (a) General limitation on collection, use, and retention of 
consumer data--(1) In general. The third party will limit its 
collection, use, and retention of covered data to what is reasonably 
necessary to provide the consumer's requested product or service.
    (2) Specific activities. For purposes of paragraph (a)(1) of this 
section, the following activities are not part of, or reasonably 
necessary to provide, any other product or service:
    (i) Targeted advertising;
    (ii) Cross-selling of other products or services; or
    (iii) The sale of covered data.
    (b) Collection of covered data--(1) In general. Collection of 
covered data for purposes of paragraph (a) of this section includes the 
scope of covered data collected and the duration and frequency of 
collection of covered data.
    (2) Maximum duration. In addition to the limitation described in 
paragraph (a) of this section, the third party will limit the duration 
of collection of covered data to a maximum period of one year after the 
consumer's most recent authorization.
    (3) Reauthorization after maximum duration. To collect covered data 
beyond the one-year maximum period described in paragraph (b)(2) of 
this section, the third party will obtain a new authorization from the 
consumer pursuant to Sec.  1033.401 no later than the anniversary of 
the most recent authorization from the consumer. The third party is 
permitted to ask the consumer for a new authorization pursuant to Sec.  
1033.401 in a reasonable manner. Indicia that a new authorization 
request is reasonable include its conformance to a qualified industry 
standard.
    (4) Effect of maximum duration. If a consumer does not provide the 
third party with a new authorization as described in paragraph (b)(3) 
of this section, the third party will:
    (i) No longer collect covered data pursuant to the most recent 
authorization; and
    (ii) No longer use or retain covered data that was previously 
collected pursuant to the most recent authorization unless use or 
retention of that covered data remains reasonably

[[Page 74874]]

necessary to provide the consumer's requested product or service under 
paragraph (a) of this section.
    (c) Use of covered data. Use of covered data for purposes of 
paragraph (a) of this section includes both the third party's own use 
of covered data and provision of covered data by that third party to 
other third parties. Examples of uses of covered data that are 
permitted under paragraph (a) of this section include:
    (1) Uses that are specifically required under other provisions of 
law, including to comply with a properly authorized subpoena or summons 
or to respond to a judicial process or government regulatory authority;
    (2) Uses that are reasonably necessary to protect against or 
prevent actual or potential fraud, unauthorized transactions, claims, 
or other liability; and
    (3) Servicing or processing the product or service the consumer 
requested.
    (d) Accuracy. The third party will establish and maintain written 
policies and procedures that are reasonably designed to ensure that 
covered data are accurately received from a data provider and 
accurately provided to another third party, if applicable.
    (1) Flexibility. A third party has flexibility to determine its 
policies and procedures in light of the size, nature, and complexity of 
its activities.
    (2) Periodic review. A third party will periodically review its 
policies and procedures and update them as appropriate to ensure their 
continued effectiveness.
    (3) Elements. In developing its policies and procedures regarding 
accuracy, a third party must consider, for example:
    (i) Accepting covered data in a format required by Sec.  
1033.311(b); and
    (ii) Addressing information provided by a consumer, data provider, 
or another third party regarding inaccuracies in the covered data.
    (4) Indicia of compliance. Indicia that a third party's policies 
and procedures are reasonable include whether the policies and 
procedures conform to a qualified industry standard regarding accuracy.
    (e) Data security. (1) A third party will apply to its systems for 
the collection, use, and retention of covered data an information 
security program that satisfies the applicable rules issued pursuant to 
section 501 of the Gramm-Leach-Bliley Act (15 U.S.C. 6801); or
    (2) If the third party is not subject to section 501 of the Gramm-
Leach-Bliley Act, the third party will apply to its systems for the 
collection, use, and retention of covered data the information security 
program required by the Federal Trade Commission's Standards for 
Safeguarding Customer Information, 16 CFR part 314.
    (f) Provision of covered data to other third parties. Before 
providing covered data to another third party, subject to the 
limitation described in paragraphs (a) and (c) of this section, the 
third party will require the other third party by contract to comply 
with the third party obligations in paragraphs (a) through (g) of this 
section and the condition in paragraph (h)(3) of this section upon 
receipt of the notice described in paragraph (h)(2) of this section.
    (g) Ensuring consumers are informed. (1) The third party will 
provide the consumer with a copy of the authorization disclosure that 
is signed or otherwise agreed to by the consumer and reflects the date 
of the consumer's signature or other written or electronic consent. 
Upon obtaining authorization to access covered data on the consumer's 
behalf, the third party will deliver a copy to the consumer or make it 
available in a location that is readily accessible to the consumer, 
such as the third party's interface. If the third party makes the 
authorization disclosure available in such a location, the third party 
will ensure it is accessible to the consumer until the third party's 
access to the consumer's covered data terminates.
    (2) The third party will provide contact information that enables a 
consumer to receive answers to questions about the third party's access 
to the consumer's covered data. The contact information must be readily 
identifiable to the consumer.
    (3) The third party will establish and maintain reasonable written 
policies and procedures designed to ensure that the third party 
provides to the consumer, upon request, the information listed in this 
paragraph (g)(3) about the third party's access to the consumer's 
covered data. The third party has flexibility to determine its policies 
and procedures in light of the size, nature, and complexity of its 
activities, and the third party will periodically review its policies 
and procedures and update them as appropriate to ensure their continued 
effectiveness.
    (i) Categories of covered data collected;
    (ii) Reasons for collecting the covered data;
    (iii) Names of parties with which the covered data was shared;
    (iv) Reasons for sharing the covered data;
    (v) Status of the third party's authorization; and
    (vi) How the consumer can revoke the third party's authorization to 
access the consumer's covered data and verification the third party has 
adhered to requests for revocation.
    (h) Revocation of third party authorization--(1) Provision of 
revocation mechanism. The third party will provide the consumer with a 
mechanism to revoke the third party's authorization to access the 
consumer's covered data that is as easy to access and operate as the 
initial authorization. The third party will also ensure the consumer is 
not subject to costs or penalties for revoking the third party's 
authorization.
    (2) Notice of revocation. The third party will notify the data 
provider, any data aggregator, and other third parties to whom it has 
provided the consumer's covered data when the third party receives a 
revocation request from the consumer.
    (3) Effect of revocation. Upon receipt of a consumer's revocation 
request as described in paragraph (h)(1) of this section or notice of a 
revocation request from a data provider as described in Sec.  
1033.331(e), a third party will:
    (i) No longer collect covered data pursuant to the most recent 
authorization; and
    (ii) No longer use or retain covered data that was previously 
collected pursuant to the most recent authorization unless use or 
retention of that covered data remains reasonably necessary to provide 
the consumer's requested product or service under paragraph (a) of this 
section.


Sec.  1033.431  Use of data aggregator.

    (a) Responsibility for authorization procedures when the third 
party will use a data aggregator. A data aggregator is permitted to 
perform the authorization procedures described in Sec.  1033.401 on 
behalf of the third party seeking authorization under Sec.  1033.401 to 
access covered data. However, the third party seeking authorization 
remains responsible for compliance with the authorization procedures 
described in Sec.  1033.401, and the data aggregator must comply with 
paragraph (c) of this section.
    (b) Disclosure of the name of the data aggregator. The 
authorization disclosure must include the name of any data aggregator 
that will assist the third party seeking authorization under Sec.  
1033.401 with accessing covered data and a brief description of the 
services the data aggregator will provide.
    (c) Data aggregator certification. When the third party seeking

[[Page 74875]]

authorization under Sec.  1033.401 will use a data aggregator to assist 
with accessing covered data on behalf of a consumer, the data 
aggregator must certify to the consumer that it agrees to the 
conditions on accessing the consumer's data in Sec.  1033.421(a) 
through (f) and the condition in Sec.  1033.421(h)(3) upon receipt of 
the notice described in Sec.  1033.421(h)(2) before accessing the 
consumer's data. Any data aggregator that is retained by the authorized 
third party after the consumer has completed the authorization 
procedures must also satisfy this requirement. For this requirement to 
be satisfied:
    (1) The third party seeking authorization under Sec.  1033.401 must 
include the data aggregator's certification in the authorization 
disclosure described in Sec.  1033.411; or
    (2) The data aggregator must provide its certification to the 
consumer in a separate communication.


Sec.  1033.441  Policies and procedures for third party record 
retention.

    (a) General requirement. A third party that is a covered person or 
service provider, as defined in 12 U.S.C. 5481(6) and (26), must 
establish and maintain written policies and procedures that are 
reasonably designed to ensure retention of records that are evidence of 
compliance with the requirements of subpart D.
    (b) Retention period. Records required under paragraph (a) of this 
section must be retained for a reasonable period of time, not less than 
three years after a third party obtains the consumer's most recent 
authorization under Sec.  1033.401(a).
    (c) Flexibility. A third party covered under paragraph (a) of this 
section has flexibility to determine its policies and procedures in 
light of the size, nature, and complexity of its activities.
    (d) Periodic review. A third party covered under paragraph (a) of 
this section must periodically review its policies and procedures and 
update them as appropriate to ensure their continued effectiveness to 
evidence compliance with the requirements of subpart D.
    (e) Certain records retained pursuant to policies and procedures. 
Records retained pursuant to policies and procedures required under 
this section must include, without limitation:
    (1) A copy of the authorization disclosure that is signed or 
otherwise agreed to by the consumer and reflects the date of the 
consumer's signature or other written or electronic consent and a 
record of actions taken by the consumer, including actions taken 
through a data provider, to revoke the third party's authorization; and
    (2) With respect to a data aggregator covered under paragraph (a) 
of this section, a copy of any data aggregator certification statement 
provided to the consumer separate from the authorization disclosure 
pursuant to Sec.  1033.431(c)(2).

Rohit Chopra,
Director, Consumer Financial Protection Bureau.
[FR Doc. 2023-23576 Filed 10-30-23; 8:45 am]
BILLING CODE 4810-AM-P