[Federal Register Volume 88, Number 153 (Thursday, August 10, 2023)]
[Notices]
[Page 54391]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-17093]


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TENNESSEE VALLEY AUTHORITY


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

AGENCY: Tennessee Valley Authority (TVA).

ACTION: 30-Day notice of submission of information collection renewal 
approval with minor modifications and request to OMB.

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SUMMARY: Tennessee Valley Authority (TVA) provides notice of submission 
of this information clearance request (ICR) to the Office of Management 
and Budget (OMB) for review and approval in accordance with the 
Paperwork Reduction Act of 1995 (PRA). The general public and other 
federal agencies are invited to comment. TVA previously published a 60-
day notice of the proposed information collection reinstatement for 
public review June 5, 2023 and no comments were received.

DATES: The OMB will consider all written comments received on or before 
September 11, 2023.

ADDRESSES: Written comments for the proposed information collection 
reinstatement should be sent within 30 days of publication of this 
notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

SUPPLEMENTARY INFORMATION: 
    Type of Request: Reinstatement, with minor modification, of a 
previously approved information collection for which approval has 
expired.
    Title of Information Collection: Generic Clearance for the 
Collection of Qualitative Feedback and Input on Agency Services and 
Program Delivery and Registration.
    OMB Control Number: 3316-0114.
    Current Expiration Date: July 31, 2023.
    Frequency of Use: On occasion.
    Type of Affected Public: Individuals and Households, Businesses and 
Organizations, State, Local and Tribal Governments.
    Small Businesses or Organizations Affected: Yes.
    Federal Budget Functional Category Code: 455.
    Estimated Number of Annual Responses: 10,000.
    Estimated Total Annual Burden Hours: 5000.
    Estimated Average Burden Hours per Response: 0.50
    Need For and Use of Information: Renewal of this information 
collection will enable TVA to obtain qualitative customer and 
stakeholder feedback and input in an efficient, timely manner, in 
accordance with the Administration's commitment to improving service 
delivery and enable the public to register for public forums, events, 
and other opportunities. By qualitative feedback we mean information 
that provides useful insights on perceptions and opinions, but not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study. This feedback and input will 
provide TVA with insights into customer or stakeholder perceptions, 
experiences, and expectations; help TVA quickly identify actual or 
potential problems with how the agency provides services to the public; 
or focus attention on areas where communication, training, or changes 
in operations might improve TVA's delivery of its products or services; 
and engage the public on community needs and concerns to guide the 
direction of new products and services. These collections will allow 
for ongoing, collaborative, and actionable communications between TVA 
and its customers and stakeholders. It will also allow feedback and 
input to contribute directly to the improvement of program management. 
TVA will solicit feedback and input in areas such as: Timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, resolution of issues with service delivery, impacts 
of events, community needs and concerns, and interest in new programs 
and services. TVA will use the responses to plan and inform its efforts 
to improve or maintain the quality of service and programs offered to 
the public and chart the direction of new programs and offerings. TVA 
will use the registration information for logistical planning for 
public events, required access control to government property, and 
connection to service and program offerings. If this information is not 
collected, TVA will not have access to vital feedback and input from 
customers and stakeholders about the agency's services and programs and 
the public will not have access to TVA-sponsored events, programs, or 
services. TVA will only submit an information collection for approval 
under this generic clearance if it meets the following conditions:
     The collections are voluntary;
     The collections are low-burden for respondents (based on 
considerations of total burden hours, total number of respondents, or 
burden-hours per respondent) and are low-cost for both the respondents 
and the Federal Government;
     The collections are non-controversial and do not raise 
issues of concern to other Federal agencies;
     The collections are targeted to the solicitation of 
feedback and input from respondents who have experience with the 
program or who may have experience with the program in the near future;
     Personally identifiable information (PII) is collected 
only to the extent necessary and will not be retained beyond the 
immediate need;
     Information gathered is intended to be used only 
internally for general service improvement and program management 
purposes and is not intended for release outside of the agency (if 
released, TVA will indicate the qualitative nature of the information);
     Information gathered will not be used for the purpose of 
substantially informing influential policy decisions; and
     Information gathered will yield qualitative information, 
and the collections will not be designed or expected to yield 
statistically reliable results or used as though the results are 
generalizable to the population of study. Feedback collected under this 
generic clearance provides useful information, but will not yield data 
that can be generalized to the overall population. This type of generic 
clearance for qualitative information will not be used for quantitative 
information collections that are designed to yield reliably actionable 
results, such as monitoring trends over time or documenting program 
performance. As a general matter, information collections will not 
result in any new system of records containing privacy information and 
will not ask questions of a sensitive nature, such as sexual behavior 
and attitudes, religious beliefs, and other matters that are commonly 
considered private.

Rebecca L. Coffey,
Agency Records Officer.
[FR Doc. 2023-17093 Filed 8-9-23; 8:45 am]
BILLING CODE 8120-08-P