[Federal Register Volume 88, Number 142 (Wednesday, July 26, 2023)]
[Notices]
[Pages 48265-48267]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-15779]


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DEPARTMENT OF LABOR

[OMB Control No. 1225-0088]


Proposed Extension of Information Collection; Department of Labor 
Generic Clearance for the Collection of Feedback on Agency Service 
Delivery

AGENCY: Office of the Assistant Secretary for Administration and 
Management, Labor.

[[Page 48266]]


ACTION: Request for public comments.

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SUMMARY: The Department of Labor (DOL), as part of its continuing 
effort to reduce paperwork and respondent burden, conducts a pre-
clearance request for comment to provide the public and Federal 
agencies with an opportunity to comment on proposed collections of 
information in accordance with the Paperwork Reduction Act of 1995. 
This request helps to ensure that: requested data can be provided in 
the desired format; reporting burden (time and financial resources) is 
minimized; collection instruments are clearly understood; and the 
impact of collection requirements on respondents can be properly 
assessed. Currently, the Office of the Assistant Secretary for 
Administration and Management (OASAM) is soliciting comments on the 
information collection for the Department of Labor Generic Clearance 
for the Collection of Feedback on Agency Service Delivery.

DATES: All comments must be received on or before September 25, 2023.

ADDRESSES: Electronic submission: You may submit comments and 
attachments electronically at http://www.regulations.gov. Follow the 
online instructions for submitting comments. A copy of this ICR with 
applicable supporting documentation; including a description of the 
likely respondents, proposed frequency of response, and estimated total 
burden may be obtained free by contacting Nicole Bouchet by telephone 
at (202) 693-0213 (this is not a toll-free number), or by email at 
[email protected]. Submit written comments about, or requests for 
a copy of, this ICR by mail or courier to the U.S. Department of Labor, 
Office of the Assistant Secretary for Administration and Management, 
Room N1301, 200 Constitution Avenue NW, Washington, DC 20210; by email: 
[email protected].
    All submissions received must include the agency name and OMB 
Control Number 1225-0088.

FOR FURTHER INFORMATION CONTACT: Nicole Bouchet, Acting Departmental 
Clearance Officer by telephone at 202-693-0213 (this is not a toll-free 
number), or by email at [email protected].

SUPPLEMENTARY INFORMATION:

I. Background

    This information collection activity will be used to garner 
customer and stakeholder feedback in accordance with the 
Administration's commitment to improving service delivery. The feedback 
sought is information that provides useful insights on perceptions and 
opinions, but are not used as statistical surveys that yield 
quantitative results that can be generalized to the population of 
study. These collections will:
    Provide insights into customer or stakeholder perceptions, 
experiences, and expectations; provide an early warning of issues with 
service; focus attention on areas where communication, training, or 
changes, in operations might improve delivery of products or services; 
provide ongoing, collaborative, and actionable communications between 
the DOL and its customers and stakeholders.
    These collections will also allow feedback to contribute directly 
to the improvement of program management. Feedback collected under this 
generic clearance will provide useful information, but it will not 
yield data that can be generalized to the overall population.
    This type of generic clearance for feedback information will not be 
designed to yield reliably actionable results such as, for example, 
monitoring trends over time or documenting program performance. Those 
sorts of data usages require more rigorous designs that address: The 
target population to which generalizations will be made; the sampling 
frame; the sample design (including stratification and clustering); the 
precision requirements or power calculations that justify the proposed 
sample size; the expected response rate; methods for assessing 
potential nonresponse bias; the protocols for data collection; and any 
testing procedures that were or will be undertaken prior fielding the 
study.
    Depending on the degree of influence the results are likely to 
have, such collections may still be eligible for submission for other 
generic mechanisms that are designed to yield quantitative result.
    This information collection is subject to the PRA. A Federal agency 
generally cannot conduct or sponsor a collection of information, and 
the public is generally not required to respond to an information 
collection, unless the OMB approves it and displays a currently valid 
OMB Control Number. In addition, notwithstanding any other provisions 
of law, no person shall generally be subject to penalty for failing to 
comply with a collection of information that does not display a valid 
OMB Control Number. See 5 CFR 1320.5(a) and 1320.6.
    DOL seeks PRA authorization for this information collection for 
three (3) years. OMB authorization for an ICR cannot be for more than 
three (3) years without renewal. The DOL notes that information 
collection requirements submitted to the OMB for existing ICRs receive 
a month-to-month extension while they undergo review.

II. Desired Focus of Comments

    OASAM is soliciting comments concerning the proposed information 
collection. OASAM is particularly interested in comments that:
     Evaluate whether the collection of information is 
necessary for the proper performance of the functions of the Agency, 
including whether the information has practical utility;
     Evaluate the accuracy of OASAM's estimate of the burden 
related to the information collection, including the validity of the 
methodology and assumptions used in the estimate;
     Suggest methods to enhance the quality, utility, and 
clarity of the information to be collected; and
     Minimize the burden of the information collection on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.
    Background documents related to this information collection request 
are available at https://regulations.gov and at DOL-OASAM, located at 
Office of the Assistant Secretary for Administration and Management, 
Room N1301, Washington, DC 20210. Questions about the information 
collection requirements may be directed to the person listed in the FOR 
FURTHER INFORMATION section of this notice.

III. Current Actions

    This information collection request concerns the Department of 
Labor's Generic Clearance for the Collection of Feedback on Agency 
Service Delivery. OASAM has updated the data with respect to the number 
of respondents, responses, burden hours, and burden costs supporting 
this information collection request from the previous information 
collection request.
    Type of Review: Extension.
    Agency: DOL--OASAM.
    Title of Collection: Department of Labor Generic Clearance for the 
Collection of Feedback on Agency Service Delivery.
    OMB Number: 1225-0088.
    Affected Public: Individuals or Households; Business or other for-
profit; Not-for-profit Institutions; State, Local or Tribal Government.
    Number of Respondents: 400,000.
    Number of Responses: 400,000.
    Annual Burden Hours: 40,000 hours.
    Annual Respondent or Recordkeeper Cost: $0.

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    Comments submitted in response to this notice will be summarized in 
the request for Office of Management and Budget approval of the 
proposed information collection request; they will become a matter of 
public record and will be available at https://www.reginfo.gov.

(Authority: 44 U.S.C. 3507(a)(1)(D))

Nicole Bouchet,
Acting Departmental Clearance Officer.
[FR Doc. 2023-15779 Filed 7-25-23; 8:45 am]
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