[Federal Register Volume 88, Number 126 (Monday, July 3, 2023)]
[Notices]
[Page 42703]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-14085]


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DEPARTMENT OF EDUCATION

[Docket No.: ED-2023-SCC-0075]


Agency Information Collection Activities; Submission to the 
Office of Management and Budget for Review and Approval; Comment 
Request; Master Generic Plan for Customer Surveys and Focus Groups

AGENCY: Department of Education (ED).

ACTION: Notice.

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SUMMARY: In accordance with the Paperwork Reduction Act (PRA) of 1995, 
the Department is proposing an extension without change of a currently 
approved information collection request (ICR).

DATES: Interested persons are invited to submit comments on or before 
August 2, 2023.

ADDRESSES: Written comments and recommendations for proposed 
information collection requests should be submitted within 30 days of 
publication of this notice. Click on this link www.reginfo.gov/public/do/PRAMain to access the site. Find this information collection request 
(ICR) by selecting ``Department of Education'' under ``Currently Under 
Review,'' then check the ``Only Show ICR for Public Comment'' checkbox. 
Reginfo.gov provides two links to view documents related to this 
information collection request. Information collection forms and 
instructions may be found by clicking on the ``View Information 
Collection (IC) List'' link. Supporting statements and other supporting 
documentation may be found by clicking on the ``View Supporting 
Statement and Other Documents'' link.

FOR FURTHER INFORMATION CONTACT: For specific questions related to 
collection activities, please contact Stephanie Valentine, 202-453-
7061.

SUPPLEMENTARY INFORMATION: The Department is especially interested in 
public comment addressing the following issues: (1) is this collection 
necessary to the proper functions of the Department; (2) will this 
information be processed and used in a timely manner; (3) is the 
estimate of burden accurate; (4) how might the Department enhance the 
quality, utility, and clarity of the information to be collected; and 
(5) how might the Department minimize the burden of this collection on 
the respondents, including through the use of information technology. 
Please note that written comments received in response to this notice 
will be considered public records.
    Title of Collection: Master Generic Plan for Customer Surveys and 
Focus Groups.
    OMB Control Number: 1800-0011.
    Type of Review: An extension without change of a currently approved 
ICR.
    Respondents/Affected Public: State, Local, and Tribal Governments; 
Individuals or Households.
    Total Estimated Number of Annual Responses: 225,703.
    Total Estimated Number of Annual Burden Hours: 57,722.
    Abstract: Surveys to be considered under this generic will only 
include those surveys that improve customer service or collect feedback 
about a service provided to individuals or entities directly served by 
ED. The results of these customer surveys will help ED managers plan 
and implement program improvements and other customer satisfaction 
initiatives. Focus groups that will be considered under the generic 
clearance will assess customer satisfaction with a direct service or 
will be designed to inform a customer satisfaction survey ED is 
considering. Surveys that have the potential to influence policy will 
not be considered under this generic clearance.

    Dated: June 28, 2023.
Stephanie Valentine,
PRA Coordinator, Strategic Collections and Clearance, Governance and 
Strategy Division, Office of Chief Data Officer, Office of Planning, 
Evaluation and Policy Development.
[FR Doc. 2023-14085 Filed 6-30-23; 8:45 am]
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