[Federal Register Volume 88, Number 112 (Monday, June 12, 2023)]
[Notices]
[Page 38109]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-12498]


=======================================================================
-----------------------------------------------------------------------

OFFICE OF PERSONNEL MANAGEMENT

[Docket ID: OPM-2023-0007]


Submission for Review: New Information Collection, Retirement 
Services Help Request Form, OMB Control No. 3206-NEW

AGENCY: Office of Personnel Management.

ACTION: 60-Day notice and request for comments.

-----------------------------------------------------------------------

SUMMARY: The Office of Personnel Management (OPM) offers the general 
public and other Federal agencies the opportunity to comment on a new 
information collection request (ICR)-3206-NEW, Retirement Services Help 
Request Form.

DATES: Comments are encouraged and will be accepted until August 11, 
2023.

ADDRESSES: Interested persons are invited to submit written comments on 
the proposed information collection by one of the following means:
     Federal Rulemaking Portal: http://www.regulations.gov. All 
submissions received must include the agency name and docket number for 
this Federal Register document. The general policy for comments and 
other submissions from members of the public is to make these 
submissions available for public viewing on the internet at http://www.regulations.gov as they are received without change, including any 
personal identifiers or contact information.
     Email: [email protected]. Please put ``New Help 
Request Form'' in the subject line of the email.

FOR FURTHER INFORMATION CONTACT: A copy of this information collection 
request, with applicable supporting documentation, may be obtained by 
contacting the Retirement Services, Office of Personnel Management, 
P.O. Box 45, Boyers, PA 16017, Attention: Joanne Herold or via 
electronic mail to [email protected] or via phone at (202) 936-
1467.

SUPPLEMENTARY INFORMATION: As required by the Paperwork Reduction Act 
of 1995 (Pub. L. 104-13, 44 U.S.C. chapter 35), as amended by the 
Clinger-Cohen Act (Pub. L. 104-106), OPM is soliciting comments for 
this collection. The Retirement Services Help Request Form is the 
Federal Government's centralized source for the Retirement Services 
Call Center and reflects the minimal critical elements collected across 
the Federal Government to begin an application for retirement under the 
authority of sections 83 and 84 of title 5, United States Code. This 
revision proposes to renew a currently approved collection. OPM is 
proposing to add additional fields of information to its ``Submit a 
Help Request'' form on OPM.gov to enable OPM to streamline its process 
for answering inquiries sent to OPM in this manner. Specifically, OPM 
will add fields that request the inquirer's full name, CSA/CSF 
retirement claim number (if applicable), date of birth, and mailing 
address on file to help quickly identify, track, and manage support 
requests. Therefore, we invite comments that:
    1. Evaluate whether the proposed collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility;
    2. Evaluate the accuracy of the agency's estimate of the burden of 
the proposed collection of information, including the validity of the 
methodology and assumptions used;
    3. Enhance the quality, utility, and clarity of the information to 
be collected; and
    4. Minimize the burden of the collection of information on those 
who are to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submissions of responses.

Analysis

    Agency: Office of Personnel Management.
    Title: Retirement Services Help Request Form.
    OMB Number: 3206-NEW.
    Frequency: Annually.
    Affected Public: Individuals.
    Number of Respondents: 218,405.
    Estimated Time per Respondent: 5 Minutes.
    Total Burden Hours: 18,200.

U.S. Office of Personnel Management.
Kayyonne Marston,
Federal Register Liaison.
[FR Doc. 2023-12498 Filed 6-9-23; 8:45 am]
BILLING CODE 6325-38-P