[Federal Register Volume 88, Number 73 (Monday, April 17, 2023)]
[Notices]
[Page 23446]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-08032]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

[Document Identifier: OS-0990-0379]


Agency Father Generic Information Collection Request; 60-Day 
Public Comment Request

AGENCY: Office of the Secretary, HHS.

ACTION: Notice.

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SUMMARY: In compliance with the requirement of the Paperwork Reduction 
Act of 1995, the Office of the Secretary (OS), Department of Health and 
Human Services, is publishing the following summary of a proposed 
collection for public comment.

DATES: Comments on the ICR must be received on or before June 16, 2023.

ADDRESSES: Submit your comments to [email protected] or 
[email protected] by calling (202) 264-0041.

FOR FURTHER INFORMATION CONTACT: When submitting comments or requesting 
information, please include the document identifier 0990-0379-60D, and 
project title for reference, to Sherrette Funn, the Reports Clearance 
Officer, [email protected], or call 202-202-264-0041.

SUPPLEMENTARY INFORMATION: Interested persons are invited to send 
comments regarding this burden estimate or any other aspect of this 
collection of information, including any of the following subjects: (1) 
The necessity and utility of the proposed information collection for 
the proper performance of the agency's functions; (2) the accuracy of 
the estimated burden; (3) ways to enhance the quality, utility, and 
clarity of the information to be collected; and (4) the use of 
automated collection techniques or other forms of information 
technology to minimize the information collection burden.
    Title of the Collection: Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery (Online Customer 
Surveys).
    Type of Collection: Father Generic ICR.
    OMB No.: 0990-0379--OS/ASPA.
    Abstract: This collection of information is necessary to enable the 
Agency to garner customer and stakeholder feedback in an efficient, 
timely manner, in accordance with our commitment to improving service 
delivery. The information collected from our customers and stakeholders 
will help ensure that users have an effective, efficient, and 
satisfying experience with the Agency's programs. This feedback will 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, provide an early warning of issues with service, or 
focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services. These 
collections will allow for ongoing, collaborative and actionable 
communications between the Agency and its customers and stakeholders.
    Type of respondent; frequency (annual, quarterly, monthly, etc.); 
and the affected public (individuals, public or private businesses, 
state or local governments, etc.).

                                          Annualized Burden Hour Table
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                                                                  Number of
            Forms (if necessary)                 Number of      responses per    Average burden    Total burden
                                                respondents      respondents      per response        hours
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Website Customer Satisfaction Survey........       3,000,000                1            10/60          500,000
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Sherrette A. Funn,
Office of the Secretary, Paperwork Reduction Act Reports Clearance 
Officer.
[FR Doc. 2023-08032 Filed 4-14-23; 8:45 am]
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