[Federal Register Volume 88, Number 13 (Friday, January 20, 2023)]
[Notices]
[Page 3752]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2023-01071]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Substance Abuse and Mental Health Services Administration


Agency Information Collection Activities: Submission for OMB 
Review; Comment Request

    Periodically, the Substance Abuse and Mental Health Services 
Administration (SAMHSA) will publish a summary of information 
collection requests under OMB review, in compliance with the Paperwork 
Reduction Act (44 U.S.C. Chapter 35). To request a copy of these 
documents, call the SAMHSA Reports Clearance Officer on (240) 276-0361.

Project: Project: Fast Track Generic Clearance for the Collection of 
Qualitative Feedback on the Substance Abuse and Mental Health Services 
Administration (SAMHSA) Service Delivery

    Executive Order 12862 directs federal agencies to provide service 
to the public that matches or exceeds the best service available in the 
private sector. As outlined in Memorandum M-11-26, the Office of 
Management and Budget (OMB) worked with agencies to create a Fast Track 
process to allow agencies to obtain timely feedback on service delivery 
while ensuring that the information collected is useful and minimally 
burdensome for the public, as required by the Paperwork Reduction Act 
of 1995.
    This collection of information is necessary to enable SAMHSA to 
garner customer and stakeholder feedback in an efficient, timely 
manner, in accordance with our commitment to improving service 
delivery. The information collected from our customers and stakeholders 
will help ensure that users have an effective, efficient, and 
satisfying experience with SAMHSA's programs. This feedback will 
provide insights into customer or stakeholder perceptions, experiences 
and expectations, provide an early warning of issues with service, or 
focus attention on areas where communication, training or changes in 
operations might improve delivery of products or services.
    These collections will allow for ongoing, collaborative and 
actionable communications between SAMHSA and its customers and 
stakeholders. They also allow feedback to contribute directly to the 
improvement of program management. Per Memorandum M-11-26, information 
collection requests submitted under this Fast Track Generic will be 
considered approved unless OMB notifies SAMHSA otherwise within five 
days. Type of respondent; frequency (annual, quarterly, monthly, etc.); 
and the affected public (individuals, public or private businesses, 
state or local governments, etc.).
    A variety of instruments and platforms will be used to collect 
information from respondents. The annual burden hours requested 
(87,500) are based on the number of collections we expect to conduct 
over the requested period for this clearance.
    The estimated annual hour burden is as follows:

                                        Estimated Annual Reporting Burden
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                                                     Number of     Response per      Hours per
               Type of collection                   respondents     respondent       response       Total hours
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In-person surveys, online surveys, telephone              75,000               1            0.50          37,500
 surveys, in-person observation/testing,
 interviews.....................................
Focus groups....................................          10,000               1               2          20,000
Self-administered questionnaires, customer                10,000               1            0.50           5,000
 comment cards, interactive voice surveys.......
Unspecified collection formats..................          25,000               1               1          25,000
                                                 ---------------------------------------------------------------
    Totals......................................         120,000  ..............  ..............          87,500
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    Written comments and recommendations for the proposed information 
collection should be sent within 30 days of publication of this notice 
to www.reginfo.gov/public/do/PRAMain. Find this particular information 
collection by selecting ``Currently under 30-day Review--Open for 
Public Comments'' or by using the search function.

Alicia Broadus,
Public Health Advisor.
[FR Doc. 2023-01071 Filed 1-19-23; 8:45 am]
BILLING CODE 4162-20-P