[Federal Register Volume 87, Number 215 (Tuesday, November 8, 2022)]
[Notices]
[Pages 67439-67440]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-24320]


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DEPARTMENT OF AGRICULTURE

National Agricultural Library


Notice of Intent To Seek Approval To Collect Information

AGENCY: National Agricultural Library, Agricultural Research Service, 
USDA.

ACTION: Notice and request for comments.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 and the 
Office of Management and Budget (OMB) regulations, this notice 
announces the National Agricultural Library's (NAL) intent to request 
renewal of an information collection to obtain an evaluation of user 
satisfaction with NAL internet sites.

DATES: Comments on this notice must be received by January 9, 2023 to 
be assured of consideration.

ADDRESSES: You may submit comments by any of the following methods:
     Email: [email protected].
     Mail/Hand Delivery/Courier: National Agricultural Library, 
10301 Baltimore Avenue, Beltsville, Maryland 20705-2351.

FOR FURTHER INFORMATION CONTACT: Sandra Ball at (301) 837-8883

SUPPLEMENTARY INFORMATION: 
    Title: ``Evaluation of User Satisfaction with NAL Internet Sites.''
    OMB Number: 0518-0040.
    Expiration Date: N/A.
    Type of Request: Approval for renewed data collection.
    Abstract: This is a request, made by NAL Office of the Director 
Office of the Associate Director of Information Services, that the OMB 
approve, under the Paperwork Reduction Act of 1995, a 3-year generic 
clearance for the NAL to conduct user satisfaction research around its 
internet sites. This effort is made according to Executive Order 12862, 
which directs federal agencies that provide significant services 
directly to the public to survey customers to determine the kind and 
quality of services they want and their level of satisfaction with 
existing services.
    The NAL internet sites are a vast collection of web pages. NAL web 
pages are visited by an average of 8.6 million people per month. All 
NAL Information Centers have an established web presence that provides 
information to their respective audiences.
    Description of Surveys: The online surveys will be no more than 15 
Semantic Differential Scale or multiple-choice questions, and no more 
than 4 open-ended response questions.
    Estimate of Burden: Public reporting burden for this collection of 
information is estimated to average 8 minutes per survey.
    Respondents: The agricultural community, USDA personnel and their 
cooperators, and public and private users or providers of agricultural 
information.
    Estimated Number of Respondents: 1000 per year.
    Estimated Total Annual Burden on Respondents: 8 hours.
    Comments: The purpose of the research is to ensure that intended 
audiences find the information provided on the internet sites easy to 
access, clear, informative, and useful. Specifically, the research will 
examine whether the information is presented in an appropriate 
technological format and whether it meets the needs of users of these 
internet sites. The research will also provide a means by which to 
classify visitors to the NAL internet sites to better understand how to 
serve them. It is estimated that participants will require no more than 
5 minutes to complete each survey. Actual time required will vary based 
on participant reading rate.
    Sample questions may include the following:

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                                         Please rate the accuracy of
                                          information on this site.
                                         Please rate the quality of
                                          information on this site.
                                         Please rate the freshness of
                                          content on this site.
Functionality..........................  Please rate the usefulness of
                                          the information provided on
                                          this site.
                                         Please rate the convenience of
                                          the information on this site.
                                         Please rate the ability to
                                          accomplish what you wanted to
                                          on this site.

[[Page 67440]]

 
Look and Feel..........................  Please rate the ease of reading
                                          this site.
                                         Please rate the clarity of site
                                          organization.
                                         Please rate the clean layout of
                                          this site.
Navigation.............................  Please rate the degree to which
                                          the number of steps it took to
                                          get where you want is
                                          acceptable.
                                         Please rate the ability to find
                                          information you want on this
                                          site.
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    Comments should be sent to the address in the preamble.

Simon Y. Liu,
Acting Administrator, ARS.
[FR Doc. 2022-24320 Filed 11-7-22; 8:45 am]
BILLING CODE 3410-03-P