[Federal Register Volume 87, Number 206 (Wednesday, October 26, 2022)]
[Notices]
[Page 64754]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-23232]


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 Notices
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  Federal Register / Vol. 87, No. 206 / Wednesday, October 26, 2022 / 
Notices  

[[Page 64754]]



AGENCY FOR INTERNATIONAL DEVELOPMENT


Agency Information Collection Activities; Request for Comments; 
Announcement of Customer Service Survey

AGENCY: U.S. Agency for International Development (USAID).

ACTION: Notice of information collection; request for comment.

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SUMMARY: USAID's Performance Improvement Officer (PIO) will administer 
an annual, internal Customer Service Survey (CSS) and use staff 
feedback to improve customer service operations. USAID leadership uses 
CSS results to demonstrate their commitment to listening to customers, 
making data-informed decisions, and addressing customers' issues.

DATES: USAID intends to issue the survey in late winter/early spring 
2023. Comments are due November 25, 2022.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Maggie Strong, [email protected], 
202-921-5104.

SUPPLEMENTARY INFORMATION: USAID, in accordance with the Paperwork 
Reduction Act of 1995 (PRA) (44 U.S.C. 3506(c)(2)(A)), provides the 
general public and Federal agencies with an opportunity to comment on 
the proposed survey.
    Title of Collection: USAID Internal Customer Service Survey (CSS).
    OMB Control Number: 1840-NEW.
    Type of Review: A new information collection.
    Respondents/Affected Public: USAID institutional support 
contractors, personal support contractors.
    Total Estimated Number of Annual Responses: 1922.
    Total Estimated Number of Annual Burden Hours: 256.2.
    Abstract: The Customer Service Survey will be administered to USAID 
staff, including contractors. USAID staff of all hiring mechanisms have 
the opportunity to take the survey; participation is not mandatory. 
USAID uses data for internal decision-making and data will not be made 
public.

Margaret Emery Strong,
Senior Analyst, USAID.
[FR Doc. 2022-23232 Filed 10-25-22; 8:45 am]
BILLING CODE 6116-01-P