[Federal Register Volume 87, Number 197 (Thursday, October 13, 2022)]
[Notices]
[Pages 62104-62105]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-22239]


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FEDERAL RESERVE SYSTEM


Proposed Agency Information Collection Activities; Comment 
Request

AGENCY: Board of Governors of the Federal Reserve System.

ACTION: Notice, request for comment.

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SUMMARY: The Board of Governors of the Federal Reserve System (Board) 
invites comment on a proposal to extend for three years, with revision, 
the Consumer Satisfaction Questionnaire (FR 1379a), Federal Reserve 
Consumer Help--Consumer Survey (FR 1379b), Consumer Complaint Form (FR 
1379c), and Interagency Appraisal Complaint Form (FR 1379d) 
(collectively FR 1379; OMB No. 7100-0135).

DATES: Comments must be submitted on or before December 12, 2022.

ADDRESSES: You may submit comments, identified by FR 1379, by any of 
the following methods:
     Agency website: https://www.federalreserve.gov/. Follow 
the instructions for submitting comments at https://www.federalreserve.gov/apps/foia/proposedregs.aspx.
     Email: [email protected]. Include the OMB 
number or FR number in the subject line of the message.
     Fax: (202) 452-3819 or (202) 452-3102.
     Mail: Federal Reserve Board of Governors, Attn: Ann E. 
Misback, Secretary of the Board, Mailstop M-4775, 2001 C St NW, 
Washington, DC 20551.
    All public comments are available from the Board's website at 
https://www.federalreserve.gov/apps/foia/proposedregs.aspx as 
submitted, unless modified for technical reasons or to remove 
personally identifiable information at the commenter's request. 
Accordingly, comments will not be edited to remove any confidential 
business information, identifying information, or contact information. 
Public comments may also be viewed electronically or in paper in Room 
M-4365A, 2001 C St NW, Washington, DC 20551, between 9:00 a.m. and 5:00 
p.m. on weekdays. For security reasons, the Board requires that 
visitors make an appointment to inspect comments. You may do so by 
calling (202) 452-3684. Upon arrival, visitors will be required to 
present valid government-issued photo identification and to submit to 
security screening in order to inspect and photocopy comments.
    Additionally, commenters may send a copy of their comments to the 
Office of Management and Budget (OMB) Desk Officer for the Federal 
Reserve Board, Office of Information and Regulatory Affairs, Office of 
Management and Budget, New Executive Office Building, Room 10235, 725 
17th Street NW, Washington, DC 20503, or by fax to (202) 395-6974.

FOR FURTHER INFORMATION CONTACT: Federal Reserve Board Clearance 
Officer--Nuha Elmaghrabi--Office of the Chief Data Officer, Board of 
Governors of the Federal Reserve System, Washington, DC 20551, (202) 
452-3829.

SUPPLEMENTARY INFORMATION: On June 15, 1984, OMB delegated to the Board 
authority under the Paperwork Reduction Act (PRA) to approve and assign 
OMB control numbers to collections of information conducted or 
sponsored by the Board. In exercising this delegated authority, the 
Board is directed to take every reasonable step to solicit comment. In 
determining whether to approve a collection of information, the Board 
will consider all comments received from the public and other agencies.
    During the comment period for this proposal, a copy of the proposed 
PRA OMB submission, including the draft reporting form and 
instructions, supporting statement, and other documentation, will be 
made available on the Board's public website at https://www.federalreserve.gov/apps/reportforms/review.aspx or may be requested 
from the agency clearance officer, whose name appears above. Final 
versions of these documents will be made available at https://www.reginfo.gov/public/do/PRAMain, if approved.

Request for Comment on Information Collection Proposal

    The Board invites public comment on the following information 
collection, which is being reviewed under authority delegated by the 
OMB under the PRA. Comments are invited on the following:
    a. Whether the proposed collection of information is necessary for 
the proper performance of the Board's functions, including whether the 
information has practical utility;
    b. The accuracy of the Board's estimate of the burden of the 
proposed information collection, including the validity of the 
methodology and assumptions used;
    c. Ways to enhance the quality, utility, and clarity of the 
information to be collected;
    d. Ways to minimize the burden of information collection on 
respondents, including through the use of automated collection 
techniques or other forms of information technology; and
    e. Estimates of capital or startup costs and costs of operation, 
maintenance, and purchase of services to provide information.
    At the end of the comment period, the comments and recommendations 
received will be analyzed to determine the extent to which the Board 
should modify the proposal.

Proposal Under OMB Delegated Authority To Extend for Three Years, With 
Revision, the Following Information Collection

    Collection title: Consumer Satisfaction Questionnaire, Federal 
Reserve Consumer Help--Consumer Survey, Consumer Complaint Form, and 
Interagency Appraisal Complaint Form.
    Collection identifier: FR 1379.
    OMB control number: 7100-0135.
    Frequency: Event generated.
    Respondents: The FR 1379 panel comprises appraisers, individuals, 
and other entities.
    Estimated number of respondents: FR 1379c, 11,853 and FR 1379d, 3.
    Estimated average hours per response: FR 1379c, 0.16666 and FR 
1379d, 0.5.
    Estimated annual burden hours: FR 1379c, 1,975 and FR 1379d, 2.
    General description of collection: The FR 1379a is sent to 
consumers who have filed complaints with the Federal Reserve against 
state member banks or other financial institutions supervised by the 
Board. The information is used to assess the satisfaction of the 
consumers with the Federal Reserve's handling of, and written response 
to, their complaints at the conclusion of an investigation. The FR 
1379b is a survey sent to consumers who contact the Federal Reserve 
Consumer Help (FRCH) desk to file a complaint or inquiry. The 
information is used to determine whether consumers are satisfied with 
the way the FRCH handled their complaint. The FR 1379c form addresses 
the burden associated with consumers electronically submitting a 
complaint against a financial institution to the FRCH. The FR 1379d 
form collects information about complaints regarding a regulated 
institution's non-compliance with the appraisal independence standards 
and the Uniform Standards of Professional Appraisal Practice, including

[[Page 62105]]

complaints from appraisers, individuals, and other entities.
    Proposed revisions: The Board proposes to discontinue the FR 1379a 
and FR1379b surveys. The Board has not administered these surveys to 
consumers in at least 10 years and does not foresee a need to 
administer those surveys in the future.
    Legal authorization and confidentiality: The Board uses information 
obtained via the FR 1379 forms to fulfill its obligations under section 
8 of the Federal Deposit Insurance Act,\1\ section 11(a) of the Federal 
Reserve Act,\2\ and Title XI of the Financial Institutions Reform, 
Recovery, and Enforcement Act.\3\ The FR 1379 forms are voluntary.
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    \1\ 12 U.S.C. 1818 (authorizing the Board to enforce compliance 
with laws against entities within its jurisdiction, including state 
member banks).
    \2\ 12 U.S.C. 248(a) (authorizing the Board to examine the 
affairs of each Federal Reserve Bank and of each member bank).
    \3\ 12 U.S.C. 3339 (requiring the Board to prescribe appropriate 
standards for the performance of real estate appraisals in 
connection with federally related transactions under its 
jurisdiction).
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    Individual respondents may request confidential treatment in 
accordance with the Board's Rules Regarding Availability of 
Information.\4\ Requests for confidential treatment of information are 
reviewed on a case-by-case basis. To the extent information provided 
under these collections is nonpublic commercial or financial 
information, which is both customarily and actually treated as private 
by the respondent, or to the extent the information reflects personnel 
and medical files, the disclosure of which would constitute a clearly 
unwarranted invasion of personal privacy, the information may be 
protected from disclosure pursuant to exemptions 4 or 6 of the Freedom 
of Information Act.\5\
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    \4\ 12 CFR 261.17.
    \5\ 5 U.S.C. 552(b)(4); (b)(6).
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    Determinations regarding disclosure of the information collected 
via the FR 1379 forms will be made in accordance with the Privacy 
Act.\6\ A hyperlink directing the respondent to the relevant Privacy 
Act statement is provided in these forms on the Board's website.
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    \6\ 5 U.S.C. 552a(b).

    Board of Governors of the Federal Reserve System, October 7, 
2022.
Michele Taylor Fennell,
Deputy Associate Secretary of the Board.
[FR Doc. 2022-22239 Filed 10-12-22; 8:45 am]
BILLING CODE 6210-01-P