[Federal Register Volume 87, Number 192 (Wednesday, October 5, 2022)]
[Notices]
[Pages 60385-60386]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-21640]


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BUREAU OF CONSUMER FINANCIAL PROTECTION

[Docket No. CFPB-2022-0069]


Agency Information Collection Activities: Comment Request

AGENCY: Bureau of Consumer Financial Protection.

ACTION: Notice and request for comment.

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SUMMARY: In accordance with the Paperwork Reduction Act of 1995 (PRA), 
the Consumer Financial Protection Bureau (Bureau or CFPB) requests the 
extension of the Office of Management and Budget's (OMB's) approval of 
the existing information collection titled ``Consumer Response Intake 
Form'' approved under OMB Number 3170-0011.

DATES: Written comments are encouraged and must be received on or 
before November 4, 2022 to be assured of consideration.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function. In general, 
all comments received will become public records, including any 
personal information provided. Sensitive personal information, such as 
account numbers or Social Security numbers, should not be included.

FOR FURTHER INFORMATION CONTACT: Documentation prepared in support of 
this information collection request is available at 
www.regulations.gov. Requests for additional information should be 
directed to Anthony May, Paperwork Reduction Act Officer, at (202) 435-
7278, or email: [email protected]. If you require this document in an 
alternative electronic format, please contact 
[email protected]. Please do not submit comments to these 
email boxes.

SUPPLEMENTARY INFORMATION: 
    Title of Collection: Consumer Response Intake Form.
    OMB Control Number: 3170-0011.
    Type of Review: Revision of a currently approved information 
collection.
    Affected Public: Individuals or households.
    Estimated Number of Respondents: 2,150,000.
    Estimated Total Annual Burden Hours: 415,000.
    Abstract: The Intake Form is designed to aid consumers in the 
submission of complaints, inquiries, and feedback and to help the 
Bureau fulfill its statutory requirements. Consumers (also referred to 
as respondents) will be able to complete and submit information through 
the Intake Form electronically on the Bureau's website. Alternatively, 
respondents may request that the Bureau mail a paper copy of the Intake 
Form and then mail it back to the Bureau or call to submit a complaint 
by telephone. The questions within the Intake Form prompt respondents 
for a description of, and key facts about, the complaint at issue, the 
desired resolution, contact and account information, information about 
the company they are submitting a complaint about, and previous action 
taken to attempt to resolve the complaint.
    Request for Comments: The Bureau published a 60-day Federal 
Register notice on May 24, 2022 (87 FR 31538) under Docket Number: 
CFPB-2022-0028. The Bureau is publishing this notice and soliciting 
comments on: (a) Whether the collection of information is necessary for 
the proper performance of the functions of the Bureau, including 
whether the information will have practical utility; (b) The accuracy 
of the Bureau's estimate of the burden of the collection of 
information, including the validity of the methods and the assumptions 
used; (c) Ways to enhance the quality, utility, and clarity of the 
information to be collected; and (d) Ways to minimize the burden of the 
collection of information on respondents, including through the use of 
automated collection techniques or other forms of information 
technology. Comments submitted in response to this notice will be 
reviewed by OMB as part of its review of this request. All

[[Page 60386]]

comments will become a matter of public record.

Anthony May,
Paperwork Reduction Act Officer, Consumer Financial Protection Bureau.
[FR Doc. 2022-21640 Filed 10-4-22; 8:45 am]
BILLING CODE 4810-AM-P