[Federal Register Volume 87, Number 186 (Tuesday, September 27, 2022)]
[Notices]
[Pages 58476-58477]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-20812]


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DEPARTMENT OF AGRICULTURE


Submission for OMB Review; Comment Request

    The Department of Agriculture has submitted the following 
information collection requirement(s) to OMB for review and clearance 
under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments 
are requested regarding; whether the collection of information is 
necessary for the proper performance of the functions of the agency, 
including whether the information will have practical utility; the 
accuracy of the agency's estimate of burden including the validity of 
the methodology and assumptions used; ways to enhance the quality, 
utility and clarity of the information to be collected; and ways to 
minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology.
    Comments regarding this information collection received by October 
27, 2022 will be considered. Written comments and recommendations for 
the proposed information collection should be submitted within 30 days 
of the publication of this notice on the following website 
www.reginfo.gov/public/do/PRAMain. Find this information collection by 
selecting ``Currently under 30-day Review--Open for Public Comments'' 
or by using the search function.
    An agency may not conduct or sponsor a collection of information 
unless the collection of information displays a currently valid OMB 
control number and the agency informs potential persons who are to 
respond to the collection of information that such persons are not 
required to respond to the collection of information unless it displays 
a currently valid OMB control number.

Food and Nutrition Service

    Title: FNS Generic Clearance for the FNS Fast Track Clearance for 
the Collection of Routine.
    OMB Control Number: 0584-0611.
    Summary of Collection: Executive Order 12862 directs Federal 
agencies to provide service to the public that matches or exceeds the 
best service available in the private sector. Executive Order 14058 
(12/13/21) discusses that government must work to deliver services more 
equitably and effectively, especially for those who have been 
historically underserved. It addresses transforming federal customer 
experience and service delivery to rebuild trust in government. In 
order to work continuously to ensure that our programs are effective 
and meet our customers' needs, Food and Nutrition Service (FNS) 
(hereafter ``the Agency'') seeks to obtain OMB approval for the 
extension of a generic clearance to collect qualitative feedback on our 
service delivery. By qualitative feedback we mean information that 
provides useful insights on perceptions and opinions, but are not 
statistical surveys that yield quantitative results that can be 
generalized to the population of study.
    Need and Use of the Information: This feedback will continue to: 
(1) provide insights into customer or stakeholder perceptions, 
experiences and expectations, (2) provide an early warning of issues 
with service and, (3) focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. This collection allows for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It also allows feedback to contribute directly to the 
improvement of program management.
    The solicitation of feedback targets areas such as: timeliness, 
appropriateness, accuracy of information, courtesy, efficiency of 
service delivery, and resolution of issues with service delivery. 
Responses are assessed to plan and inform efforts to improve or 
maintain the quality of service offered to the public. If this 
information is not collected, vital feedback from customers and

[[Page 58477]]

stakeholders on the Agency's services will be unavailable.
    Description of Respondents: Individuals and Households, Businesses 
and Organizations, State, Local and/or Tribal Government.
    Number of Respondents: 335,000.
    Frequency of Responses: Reporting: Annually.
    Total Burden Hours: 670,000.

Ruth Brown,
Departmental Information Collection Clearance Officer.
[FR Doc. 2022-20812 Filed 9-26-22; 8:45 am]
BILLING CODE 3410-30-P