[Federal Register Volume 87, Number 118 (Tuesday, June 21, 2022)]
[Notices]
[Pages 36830-36831]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2022-13200]


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COUNCIL ON ENVIRONMENTAL QUALITY

[CEQ-2022-0003]


Generic Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery

AGENCY: Council on Environmental Quality.

ACTION: Notice of information collection; request for comments.

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SUMMARY: Consistent with the Paperwork Reduction Act of 1995 (PRA), 
this notice announces that the Council on Environmental Quality (CEQ) 
will submit an Information Collection Request (ICR) to the Office of 
Management and Budget (OMB) for review and approval. This notice 
describes a collection of information on generic clearance for 
qualitative feedback on agency service delivery. An agency may not 
conduct or sponsor and a person is not required to respond to a 
collection of information unless it displays a currently valid OMB 
control number.

DATES: Interested persons are invited to submit comments on or before 
July 21, 2022.

ADDRESSES: You may submit comments, identified by docket number CEQ-
2022-0003, by any of the following methods:
     Federal eRulemaking Portal: https://www.regulations.gov. 
Follow the instructions for submitting comments.
     Fax: 202-456-6546.
     Mail: Council on Environmental Quality, 730 Jackson Place 
NW, Washington, DC 20503.
    All submissions received must include the agency name, ``Council on 
Environmental Quality,'' and the docket number, CEQ-2022-0003. All 
comments received will be posted without change to https://www.regulations.gov, including any personal information provided. Do 
not submit electronically any information you consider to be private, 
Confidential Business Information (CBI), or other information, the 
disclosure of which is restricted by statute.

FOR FURTHER INFORMATION CONTACT: To request additional information 
about this Information Collection Request, please contact Sharmila L. 
Murthy at 202-395-5750 or [email protected].

SUPPLEMENTARY INFORMATION: 
    CEQ previously published this proposed information collection in 
the Federal Register on March 16, 2022, and allowed 60 days for public 
comment. 87 FR 14842. CEQ did not receive any public comments. CEQ 
notes that the total burden hours have changed since the 60-day notice 
due to a clerical error. The purpose of this notice is to allow an 
additional 30 days for public comment.
    Pursuant to the Paperwork Reduction Act, 44 U.S.C. 3506(c)(2)(A), 
CEQ is soliciting comments and information to enable it to: (1) 
evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of CEQ, including whether 
the information will have practical utility; (2) evaluate the accuracy 
of CEQ's estimate of the burden of the proposed collection of 
information, including the validity of the methodology and assumptions 
used; (3) enhance the quality, utility, and clarity of the information 
to be collected; and (4) minimize the burden of the collection of 
information on those who are to respond, including through the use of 
automated collection techniques or other forms of information 
technology.
    Abstract: The information collection activity provides a means to 
garner qualitative stakeholder feedback in an efficient, timely manner. 
CEQ envisions using surveys and focus groups to enhance customer 
service, improve product development, target messaging, ensure quality 
control, engage with stakeholders, and spur innovation. Information 
gathered will yield qualitative information; the collections will not 
be designed or expected to yield statistically representative results, 
but rather to provide insight about the challenges that subsets of 
stakeholders face. This feedback will provide insights into stakeholder 
perceptions, experiences and expectations, provide an understanding of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative, and 
actionable communications between CEQ and its stakeholders. It also 
will allow feedback to contribute directly to the improvement of 
program management and services. The solicitation of feedback will 
target areas such as timeliness, appropriateness, accuracy of 
information, courtesy, efficiency of service delivery, and resolution 
of issues with service delivery. CEQ will assess responses to plan and 
inform efforts to improve or maintain the quality of service offered to 
the public. If this information is not collected, vital feedback from 
stakeholders on CEQ's services will be unavailable.

[[Page 36831]]

    CEQ will only submit a collection for approval by OMB under this 
generic clearance if the collections are voluntary; the collections are 
low burden for respondents and are low- or no-cost for both the 
respondents and the Federal Government; the collections are 
noncontroversial and do not raise issues of concern to other Federal 
agencies; the collections are targeted to the solicitation of opinions 
from respondents who have experience with a program or may have 
experience with a program in the near future; personally identifiable 
information is collected only to the extent necessary and is not 
retained; information gathered will be used only internally for general 
service improvement and program management purposes; information 
gathered will not be used for the purpose of substantially informing 
influential policy decisions; and information gathered will yield 
qualitative information.
    Title of Collection: CEQ Stakeholder Engagement.
    Form Numbers: None.
    Respondents/affected entities: Individuals and households; 
businesses, academic institutions, non-profit groups, and other 
organizations; or state, Tribal, local, or foreign governments.
    Respondent's obligation to respond: Voluntary.
    Estimated number of respondents: 125,000 (over three years).
    Frequency of response: Once.
    Total estimated burden: 9,000 hours (over three years). Burden is 
defined at 5 CFR 1320.03(b).
    Total estimated cost: There are no annualized capital or operation 
and maintenance costs.

Amy B. Coyle,
Deputy General Counsel.
[FR Doc. 2022-13200 Filed 6-17-22; 8:45 am]
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