[Federal Register Volume 86, Number 217 (Monday, November 15, 2021)]
[Notices]
[Page 63105]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-24865]


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DEPARTMENT OF VETERANS AFFAIRS

[OMB Control No. 2900-0764]


Agency Information Collection Activity Under OMB Review: Survey 
of Healthcare Experiences of Patients (SHEP)--Dental Care Patient 
Satisfaction Survey

AGENCY: Veterans Health Administration, Department of Veterans Affairs.

ACTION: Notice.

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SUMMARY: In compliance with the Paperwork Reduction Act (PRA) of 1995, 
this notice announces that the Veterans Health Administration, 
Department of Veterans Affairs, will submit the collection of 
information abstracted below to the Office of Management and Budget 
(OMB) for review and comment. The PRA submission describes the nature 
of the information collection and its expected cost and burden and it 
includes the actual data collection instrument.

DATES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function. Refer to 
``OMB Control No. 2900-0764.''

FOR FURTHER INFORMATION CONTACT: Maribel Aponte, Office of Enterprise 
and Integration, Data Governance Analytics (008), 1717 H Street NW, 
Washington, DC 20006, (202) 266-4688 or email [email protected]. 
Please refer to ``OMB Control No. 2900-0764'' in any correspondence.

SUPPLEMENTARY INFORMATION: 
    Authority: 44 U.S.C. 3501-3521.
    Title: Survey of Healthcare Experiences of Patients (SHEP)--Dental 
Care Patient Satisfaction Survey, VA Form 10-10070.
    OMB Control Number: 2900-0764.
    Type of Review: Reinstatement of a previously approved collection.
    Abstract: The mission of the Veterans Health Administration (VHA) 
is to provide high quality medical and dental care to eligible 
veterans. Executive Order 12862, dated September 11, 1993, calls for 
the establishment and implementation of customer service standards, and 
for agencies to ``survey customers to determine the kind and quality of 
services they want and their level of satisfaction with current 
services.''
    The overall purpose of the Dental Care Patient Satisfaction Survey 
is to systematically obtain information from patients, which can be 
used to identify problems or complaints that need attention and to 
improve the quality of dental health care services. Information 
obtained from this dental survey will be made readily available to VA 
Central Office (VACO), Veterans Integrated Service Network (VISN), VHA 
field staff, and stakeholders as part of the Network Performance Report 
and via the VA Intranet. This data will be used to demonstrate that VA 
is providing timely, high quality health care services to patients.
    An agency may not conduct or sponsor, and a person is not required 
to respond to a collection of information unless it displays a 
currently valid OMB control number. The Federal Register Notice with a 
60-day comment period soliciting comments on this collection of 
information was published at 86 FR 169 on September 3, 2021, pages 
49599 and 49600.
    Affected Public: Individuals or Households.
    Estimated Annual Burden: 12,600 hours.
    Estimated Average Burden per Respondent: 15 minutes.
    Frequency of Response: Once annually.
    Estimated Number of Respondents: 50,400.

    By direction of the Secretary.
Maribel Aponte,
VA PRA Clearance Officer, Office of Enterprise and Integration, Data 
Governance Analytics, Department of Veterans Affairs.
[FR Doc. 2021-24865 Filed 11-12-21; 8:45 am]
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