[Federal Register Volume 86, Number 184 (Monday, September 27, 2021)]
[Notices]
[Pages 53287-53288]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-20949]


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DEPARTMENT OF COMMERCE

Patent and Trademark Office


Agency Information Collection Activities; Submission to the 
Office of Management and Budget (OMB) for Review and Approval; Comment 
Request; Clearance for the Collection of Qualitative Feedback on Agency 
Service Delivery

    The United States Patent and Trademark Office (USPTO) will submit 
the following information collection request to the OMB for review and 
clearance in accordance with the Paperwork Reduction Act of 1995, on or 
after the date of publication of this notice. The USPTO invites comment 
on this information collection renewal, which helps the USPTO assess 
the impact of its information collection requirements and minimize the 
public's information collection burden. Public comments were previously 
requested via the Federal Register on April 22, 2021 during a 60-day 
comment period. This notice allows for an additional 30 days for public 
comments.
    Agency: United States Patent and Trademark Office, Department of 
Commerce.
    Title: Clearance for the Collection of Qualitative Feedback on 
Agency Service Delivery.
    OMB Control Number: 0651-0080.
    Form Numbers: None.
    Type of Review: Extension and revision of a currently approved 
information collection.
    Estimated Number of Respondents: 100,000 respondents per year.
    Estimated Number of Responses: 100,000 responses per year.
    Estimated Time per Response: The USPTO estimates that it will take 
the public approximately 10 minutes to gather the necessary 
information, create the document, and submit the completed information 
to the USPTO.
    Estimated Total Annual Respondent Burden Hours: 16,667 hours.
    Estimated Total Annual Non-Hour Cost Burden: $0.
    Needs and Uses: The Agency will collect, analyze, and interpret 
information gathered to identify strengths and weaknesses of current 
services. Based on feedback received, the Agency will identify changes 
needed to improve programs and services. The solicitation of feedback 
will target areas such as: Timeliness, appropriateness, accuracy of 
information, courtesy, efficiency of service delivery, and resolution 
of issues with service delivery. The USPTO is committed to hearing 
feedback from its customers. Responses will be assessed to identify 
service areas in need of improvement. This information collection 
covers a variety of methods used by USPTO to obtain qualitative 
feedback from the public.
    Affected Public: Private sector; individuals or households.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    This information collection request may be viewed at 
www.reginfo.gov. Follow the instructions to view Department of 
Commerce, USPTO information collections currently under review by OMB.
    Written comments and recommendations for this information 
collection should be submitted within 30 days of the publication of 
this notice on the following website www.reginfo.gov/public/do/PRAMain. 
Find this particular information collection by selecting ``Currently 
under 30-day Review--Open for Public Comments'' or by using the search 
function and entering either the title of the information collection or 
the OMB Control Number 0651-0080.
    Further information can be obtained by:
     Email: [email protected]. Include ``0651-
0080 information request'' in the subject line of the message.
     Mail: Kimberly Hardy, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office,

[[Page 53288]]

P.O. Box 1450, Alexandria, VA 22313-1450.

Kimberly Hardy,
Information Collections Officer, Office of the Chief Administrative 
Officer, United States Patent and Trademark Office.
[FR Doc. 2021-20949 Filed 9-24-21; 8:45 am]
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