[Federal Register Volume 86, Number 182 (Thursday, September 23, 2021)]
[Notices]
[Pages 52909-52910]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-20556]


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DEPARTMENT OF HEALTH AND HUMAN SERVICES

Administration for Children and Families


Proposed Information Collection Activity; Understanding the Value 
of Centralized Services Study (New Collection)

AGENCY: Office of Planning, Research, and Evaluation, Administration 
for Children and Families, HHS.

ACTION: Request for public comment.

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SUMMARY: The Administration for Children and Families (ACF), U.S. 
Department of Health and Human Services (HHS) is proposing a new data 
collection activity as part of the Understanding the Value of 
Centralized Services study. The objective of this descriptive study is 
to understand the advantages, disadvantages, and costs of centralizing 
social services for individuals and families with low incomes.

DATES: Comments due within 60 days of publication. In compliance with 
the requirements of the Paperwork Reduction Act of 1995, ACF is 
soliciting public comment on the specific aspects of the information 
collection described above.

ADDRESSES: Copies of the proposed collection of information can be 
obtained and comments may be submitted by emailing 
[email protected]. All requests should be identified by 
the title of the information collection.

SUPPLEMENTARY INFORMATION: 

[[Page 52910]]

    Description: This descriptive study aims to provide insight into 
the models that have been used to centralize services; organizations' 
history of and impetus for centralizing services; the benefits, 
challenges, and costs of centralizing services from the perspectives of 
staff and clients; and how organizations have coordinated their 
centralized services virtually. This project will include site visits 
to three centralized community resource centers (CCRCs). The proposed 
information collection activities include interviews with staff, 
including leadership and administrative staff, frontline staff, finance 
staff, and IT/data staff, and focus groups with clients. The research 
team will also conduct observations of program activities.
    Respondents: Respondents will include leadership and administrative 
staff at the CCRC, staff who manage finances at the CCRC, staff who 
manage data and/or technology at the CCRC, staff who provide services 
directly to clients at the CCRC, and clients who have accessed services 
at the CCRC.

                                             Annual Burden Estimates
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                                                                     Number of
                                                     Number of     responses per
                                                    respondents     respondent      Avg. burden    Total/annual
                   Instrument                       (total over     (total over    per response     burden  (in
                                                      request         request       (in hours)        hours)
                                                      period)         period)
----------------------------------------------------------------------------------------------------------------
Interview guide for administrative/leadership                 18               1            1.25              23
 staff..........................................
Interview guide for frontline staff.............              48               1            1.25              60
Interview guide for finance staff...............               9               1               1               9
Interview guide for IT/data staff...............               9               1               1               9
Focus group guide for clients...................              30               1             1.5              45
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    Estimated Total Annual Burden Hours: 146.
    Comments: The Department specifically requests comments on (a) 
whether the proposed collection of information is necessary for the 
proper performance of the functions of the agency, including whether 
the information shall have practical utility; (b) the accuracy of the 
agency's estimate of the burden of the proposed collection of 
information; (c) the quality, utility, and clarity of the information 
to be collected; and (d) ways to minimize the burden of the collection 
of information on respondents, including through the use of automated 
collection techniques or other forms of information technology. 
Consideration will be given to comments and suggestions submitted 
within 60 days of this publication.
    Authority: Authorized by the Social Security Act 1110 [42 U.S.C. 
1310], appropriated by the Continuing Appropriations Act of 2019.

Mary B. Jones,
ACF/OPRE Certifying Officer.
[FR Doc. 2021-20556 Filed 9-22-21; 8:45 am]
BILLING CODE 4184-07-P