[Federal Register Volume 86, Number 179 (Monday, September 20, 2021)]
[Notices]
[Page 52130]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-20232]


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DEPARTMENT OF COMMERCE

International Trade Administration


Agency Information Collection Activities; Submission to the 
Office of Management and Budget (OMB) for Review and Approval; Comment 
Request; Surveys for User Satisfaction, Impact and Needs

    The Department of Commerce will submit the following information 
collection request to the Office of Management and Budget (OMB) for 
review and clearance in accordance with the Paperwork Reduction Act of 
1995, on or after the date of publication of this notice. We invite the 
general public and other Federal agencies to comment on proposed, and 
continuing information collections, which helps us assess the impact of 
our information collection requirements and minimize the public's 
reporting burden. Public comments were previously requested via the 
Federal Register on July 6, 2021 during a 60-day comment period. This 
notice allows for an additional 30 days for public comments.
    Agency: International Trade Administration, U.S. Commercial 
Service, Commerce.
    Title: Domestic and International Client Export Services and 
Customized Forms.
    OMB Control Number: 0625-0275.
    Form Number(s): None.
    Type of Request: Renewal submission (extension of a current 
information collection).
    Number of Respondents: 50,000.
    Average Hours per Response: .5 (30 minutes).
    Burden Hours: 33,333 (annual).
    Needs and Uses: The International Trade Administration provides a 
multitude of international trade related programs to help U.S. 
businesses. These programs include information products, services, and 
trade events. To accomplish its mission effectively, ITA needs ongoing 
feedback on its programs. This information collection item allows ITA 
to solicit clients' opinions about the use of ITA products, services, 
and trade events. To promote optimal use and provide focused and 
effective improvements to ITA programs, we are requesting approval for 
this clearance package; including: use of Comment Cards (i.e. 
transactional-based surveys) to collect feedback immediately after ITA 
assistance is provided to clients; use of annual surveys (i.e., 
relationship-based surveys) to gauge overall satisfaction, impact and 
needs for clients with ITA assistance provided over a period time; use 
of multiple data collection methods (i.e., web-enabled surveys sent via 
email, telephone interviews, automated telephone surveys, and in-person 
surveys via mobile devices/laptops/tablets at trade events/shows) to 
enable clients to conveniently respond to requests for feedback; and a 
forecast of burden hours. Without this information, ITA is unable to 
systematically determine the actual and relative levels of performance 
for its programs and products/services and to provide clear, actionable 
insights for managerial intervention. This information will be used for 
program evaluation and improvement, strategic planning, allocation of 
resources and stakeholder reporting.
    Frequency: On occasion.
    Respondent's Obligation: Voluntary.
    Legal Authority: Public Law 15 U.S.C. et seq. and 15 U.S.C. 171 et 
seq.
    This information collection request may be viewed at 
www.reginfo.gov. Follow the instructions to view the Department of 
Commerce collections currently under review by OMB.
    Written comments and recommendations for the proposed information 
collection should be submitted within 30 days of the publication of 
this notice on the following website www.reginfo.gov/public/do/PRAMain. 
Find this particular information collection by selecting ``Currently 
under 30-day Review--Open for Public Comments'' or by using the search 
function and entering either the title of the collection or the OMB 
Control Number 0625-0275.

Sheleen Dumas,
Department PRA Clearance Officer, Office of the Chief Information 
Officer, Commerce Department.
[FR Doc. 2021-20232 Filed 9-17-21; 8:45 am]
BILLING CODE 3510-FP-P