[Federal Register Volume 86, Number 167 (Wednesday, September 1, 2021)]
[Notices]
[Pages 49006-49007]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-18894]


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DEPARTMENT OF ENERGY


Agency Information Collection Extension

AGENCY: U.S. Department of Energy.

ACTION: Submission for Office of Management and Budget (OMB) review; 
comment request.

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SUMMARY: The Department of Energy (DOE) has submitted an information 
collection request to the OMB for extension under the provisions of the 
Paperwork Reduction Act of 1995. The information collection requests a 
three-year extension of its Generic Clearance for the Collection of 
Qualitative Feedback on Agency Service Delivery, OMB Control Number 
1910-5160. This collection was developed as part of a Federal 
Government-wide effort to streamline the process for seeking feedback 
from the public on service delivery. This notice announces DOE's intent 
to submit this collection to the Office of Management and Budget (OMB) 
for approval and solicits comments on specific aspects of the proposed 
information collection.

DATES: Comments regarding this collection must be received on or before 
October 1, 2021. If you anticipate that you will be submitting 
comments, but find it difficult to do so within the period of time 
allowed by this notice, please advise the OMB Desk Officer of your 
intention to make a submission as soon as possible. The Desk Officer 
may be telephoned at 202-395-4718.

[[Page 49007]]


ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Yohanna Freeman, Paperwork Reduction 
Act Officer, PRA Officer, Office of the Chief Information Officer, U.S. 
Department of Energy, 1000 Independence Avenue SW, Washington, DC 
20585-1615, by telephone at 301-903-1151, or by email at 
[email protected].

SUPPLEMENTARY INFORMATION: This information collection request 
contains:
    (1) OMB No.: 1910-5160;
    (2) Information Collection Request Title: Generic Clearance for the 
Collection of Qualitative Feedback on Agency Service Delivery;
    (3) Type of Request: Extension;
    (4) Purpose: The proposed information collection activity provides 
a means to garner qualitative customer and stakeholder feedback in an 
efficient, timely manner, in accordance with the Administration's 
commitment to improving service delivery. By qualitative feedback we 
mean information that provides useful insights on perceptions and 
opinions, but are not statistical surveys that yield quantitative 
results that can be generalized to the population of study. This 
feedback will provide insights into customer or stakeholder 
perceptions, experiences and expectations, provide an early warning of 
issues with service, or focus attention on areas where communication, 
training or changes in operations might improve delivery of products or 
services. These collections will allow for ongoing, collaborative and 
actionable communications between the Agency and its customers and 
stakeholders. It will also allow feedback to contribute directly to the 
improvement of program management;
    (5) Annual Estimated Number of Respondents: 200,000;
    (6) Annual Estimated Number of Total Responses: 200,000;
    (7) Annual Estimated Number of Burden Hours: 74,000;
    (8) Annual Estimated Reporting and Recordkeeping Cost Burden: 
$3,796,200.
    Statutory Authority: Executive Order (E.O.) 13571, Streamlining 
Service Delivery and Improving Customer Service.

Signing Authority

    This document of the Department of Energy was signed on August 27, 
2021, by Ann Dunkin, Chief Information Officer, pursuant to delegated 
authority from the Secretary of Energy. That document with the original 
signature and date is maintained by DOE. For administrative purposes 
only, and in compliance with requirements of the Office of the Federal 
Register, the undersigned DOE Federal Register Liaison Officer has been 
authorized to sign and submit the document in electronic format for 
publication, as an official document of the Department of Energy. This 
administrative process in no way alters the legal effect of this 
document upon publication in the Federal Register.

    Signed in Washington, DC, on August 27, 2021.
Treena V. Garrett,
Federal Register Liaison Officer, U.S. Department of Energy.
[FR Doc. 2021-18894 Filed 8-31-21; 8:45 am]
BILLING CODE 6450-01-P