[Federal Register Volume 86, Number 155 (Monday, August 16, 2021)]
[Notices]
[Page 45768]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-17413]



[[Page 45768]]

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NATIONAL CREDIT UNION ADMINISTRATION


Submission for OMB Review; Comment Request

AGENCY: National Credit Union Administration (NCUA).

ACTION: Notice.

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SUMMARY: The National Credit Union Administration (NCUA) will submit 
the following information collection request to the Office of 
Management and Budget (OMB) for review and clearance in accordance with 
the Paperwork Reduction Act of 1995, on or after the date of 
publication of this notice.

DATES: Comments should be received on or before September 15, 2021 to 
be assured of consideration.

ADDRESSES: Written comments and recommendations for the proposed 
information collection should be sent within 30 days of publication of 
this notice to www.reginfo.gov/public/do/PRAMain. Find this particular 
information collection by selecting ``Currently under 30-day Review--
Open for Public Comments'' or by using the search function.

FOR FURTHER INFORMATION CONTACT: Copies of the submission may be 
obtained by contacting Dawn Wolfgang at (703) 548-2279, emailing 
[email protected], or viewing the entire information collection 
request at www.reginfo.gov.

SUPPLEMENTARY INFORMATION:
    OMB Number: 3133-0200.
    Type of Review: Extension of a currently approved collection.
    Title: Consumer Assistance Center.
    Abstract: The Dodd-Frank Wall Street Reform and Consumer Protection 
Act (Dodd-Frank Act) (Pub. L. 111-203) authorizes the National Credit 
Union Administration (NCUA) to accept and resolve member complaints. 
NCUA has centralized the intake of consumer inquiries and complaints 
under the Consumer Assistance Center, via the MyCreditUnion.gov 
website. The Consumer Assistance Center assists consumers with 
information about federal financial consumer protection and share 
insurance matters and assists in resolving disputes with credit unions. 
Consumers can make inquiries or submit a complaint electronically 
through the MyCreditUnion.gov website. The on-line portal offers a 
template for consumers to use to aid in identifying their concerns.
    Affected Public: Individuals and Households; Private Sector: Not-
for-profit institutions.
    Estimated Total Annual Burden Hours: 2,209.
    By Melane Conyers-Ausbrooks, Secretary of the Board, the 
National Credit Union Administration, on August 9, 2021.

    Dated: August 10, 2021.
Dawn D. Wolfgang,
NCUA PRA Clearance Officer.
[FR Doc. 2021-17413 Filed 8-13-21; 8:45 am]
BILLING CODE 7535-01-P