[Federal Register Volume 86, Number 125 (Friday, July 2, 2021)]
[Notices]
[Pages 35345-35346]
From the Federal Register Online via the Government Publishing Office [www.gpo.gov]
[FR Doc No: 2021-14071]


-----------------------------------------------------------------------

DEPARTMENT OF JUSTICE

Federal Bureau of Investigation

[OMB Number 1110-0045]


Agency Information Collection Activities; Proposed eCollection 
eComments Requested; Extension of Currently Approved Collection; 
Customer Satisfaction Assessment Survey

AGENCY: Federal Bureau of Investigation, Department of Justice.

ACTION: 30-Day notice.

-----------------------------------------------------------------------

SUMMARY: The Department of Justice, Federal Bureau of Investigation, 
Laboratory Division (LD) has submitted the following Information 
Collection Request to the Office of Management and Budget (OMB) for 
review and clearance in accordance with the established review 
procedures of the Paperwork Reduction Act of 1995. The proposed 
information collection is published to obtain comments from the public 
and affected agencies.

DATES: The Department of Justice encourages public comment and will 
accept input until August 2, 2021.

FOR FURTHER INFORMATION CONTACT: Written comments and recommendations 
for the proposed information collection should be sent within 30 days 
of publication of this notice to www.reginfo.gov/public/do/PRAMain. 
Find this particular information collection by selecting ``Currently 
under 30-day Review--Open for Public Comments'' or by using the search 
function.

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the 
public and affected agencies concerning the proposed collection of 
information are encouraged. Your comments should address one or more of 
the following four points:

--Evaluate whether the proposed collection of information is necessary 
for the proper performance of the functions of the agency, including 
whether the information will have practical utility;
--Evaluate the accuracy of the agency's estimate of the burden of the 
proposed collection of information, including the validity of the 
methodology and assumptions used;
--Enhance the quality, utility, and clarity of the information to be 
collected; and/or
--Minimize the burden of the collection of information on those who are 
to respond, including through the use of appropriate automated, 
electronic, mechanical, or other technological collection techniques or 
other forms of information technology, e.g., permitting electronic 
submission of responses.

Overview of This Information Collection

    1. Type of Information Collection: Extension of a currently 
approved collection.
    2. The Title of the Form/Collection: Customer Satisfaction 
Assessment.
    3. The agency form number: FD-1000.
    4. Affected public who will be asked or required to respond, as 
well as a brief abstract: Respondents primarily include federal, state, 
and local law enforcement. Respondents also include the intelligence 
community, Department

[[Page 35346]]

of Defense, and international police agencies personnel and/or crime 
laboratory personnel. This collection is a brief questionnaire 
regarding customers' satisfaction with the services provided by the 
Federal Bureau of Investigation Laboratory. This collection is needed 
to evaluate the quality of services provided by the Federal Bureau of 
Investigation Laboratory. The Federal Bureau of Investigation 
Laboratory is accredited by the ANSI National Accreditation Board 
(ANAB). A requirement for maintaining accreditation is to evaluate the 
level of service provided by the Federal Bureau of Investigation 
Laboratory to our customers. To meet this requirement the Federal 
Bureau of Investigation Laboratory is requesting its customers to 
complete and return the Customer Satisfaction Assessment.
    5. An estimate of the total number of respondents and the amount of 
time estimated for an average respondent to respond: An estimated 500 
respondents will complete the Customer Satisfaction Assessment survey 
in 2021. This estimate is based on the number of respondents in prior 
years of this collection. It is estimated that respondents will need 5 
minutes to complete a questionnaire.
    6. An estimate of the total public burden (in hours) associated 
with the collection: The estimated public burden associated with this 
collection is 42 hours. It is estimated that respondents will need 5 
minutes to complete a questionnaire. The burden hours for collecting 
respondent data sum to approximately 42 hours (500 respondents x 5 
minutes = 41.67 hours).
    If additional information is required contact: Melody Braswell, 
Department Clearance Officer, United States Department of Justice, 
Justice Management Division, Policy and Planning Staff, Two 
Constitution Square, 145 N Street NE, 3E.405A, Washington, DC 20530.

    Dated: June 28, 2021.
Melody Braswell,
Department Clearance Officer for PRA, U.S. Department of Justice.
[FR Doc. 2021-14071 Filed 7-1-21; 8:45 am]
BILLING CODE 4410-02-P